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32.1k
2,401
P2594 ^ Abanti Kumar Mishra
12,493
5
3
Closed
Surendra Kumar
Chrome & IE mismatch
Customization
Clarification
null
Performance Management
null
null
2021-04-24T12:51:56+05:30
2021-04-26T13:38:18+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12492, Hi Surendra Kumar, We will check the reported query on PMS post saving rating become disappear and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Surendra Kumar, As discussed over call, we are checking in the chrome version - Google Chrome is up to date Version 90.0.4430.85 (Official Build) (64-bit) and the Rating is getting saved and also not vanished. Also the user is using the "Internet Explorer" and not the google chrome. Please check with the user to check in google chrome and also we will check internally with the Customization team and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,402
Maximum users getting error as attached ; kindly check what is the error. It can be checked only application side as response comes from application only. 
12,494
5
3
Closed
Surendra Kumar
Cloud Team solution
Product
Clarification
null
Security
null
null
2021-04-24T12:56:02+05:30
2021-05-12T11:49:21+05:30
pratap.singh@ext.pnbhfl.com
pratap.singh@ext.pnbhfl.com
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12493, Hi Surendra Kumar, As discussed internally, the Application Cloud server may be slow and they have rectified so that the attached error occurs. ​ Now it is able to access the application. Please check and update if the error occurs again. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Yes, Now one user has reporting the same issue., Hi Surendra Kumar, As discussed over the call with Mr. Pratap, for the security purpose (or) vulnerability issues, few special characters (< , > etc..) will be restricted in certain areas, in our application to avoid unauthorized users accessing the HRMS data.   Hence if the data involving certain special characters were keyed in the forms, the error message gets popped up. Post the issue was reported yesterday from your end, we have done the required configurations by 12.00 AM yesterday for the PMS forms, to avoid the respective error message.   Request you to please verify and let us know in case of any concerns. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,403
P1996 ^ Supratim Roy
12,495
5
3
Closed
Surendra Kumar
Chrome version Problem.
Customization
Clarification
null
Performance Appraisal
null
null
2021-04-24T13:07:05+05:30
2021-04-26T13:20:44+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12494, Hi Surendra Kumar, As discussed over call,  we will check the below employee - P1996 ^ Supratim Roy  & P2484 with our internal customization team and update you on priority. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed over call, we are checking in the chrome version - Google Chrome is up to date Version 90.0.4430.85 (Official Build) (64-bit) and it is getting saved and also not vanished. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,404
Made changes in CTC details of employees but the same is not reflecting in Salary Register.
12,496
5
4
Closed
Rekesh Prasad
We have moved the CTC details from the future to fixed tables.
Product
Service Request
null
Salary
null
null
2021-04-24T13:11:01+05:30
2021-05-09T15:49:00+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12481, 40511,59394,60819,61342,62670,62927, Hi Rekesh Prasad, We have moved the CTC details from the future to fixed tables. Request you to do the pay process and check for any further clarifications. Regards, Srujana.M, Hi, But now few employees CTC is coming wrong which is correct earlier. EMPLOYEE CODE EMPLOYEE NAME 62774 Gulshan Ghiya 62777 Priyanka Tiwari 62778 Nunavath Balaji 62782 Kamal T. S. Rakesh Religare Finvest Limited, 1st Floor, Tower A, Prius Global, Plot No. A-3, A-4, A-5, Sector - 125, Noida, Uttar Pradesh - 201301 T: 0120-6355124: www.religare.com<http://www.religare.com/> , These are the below cases whose CTC are Changed. Before the activity these are correct but now its coming incorrect. PAYGROUP NAME EMPLOYEE CODE EMPLOYEE NAME REL 49408 Shalabh Garg REL 63054 Ishita Shome RFL 62774 Gulshan Ghiya RFL 62777 Priyanka Tiwari RFL 62778 Nunavath Balaji RFL 62782 Kamal T. S. RFL 62967 Jitendra Singh Patel RFL 62969 Achal Pradhan RFL 62985 Narindra . RFL 62986 Nidhi Gera RFL 63073 Vinod Chitrasen Singh RHDFCL 62312 Varun Arora RHDFCL 62835 Balamurugan Arumugam Rakesh Religare Finvest Limited, 1st Floor, Tower A, Prius Global, Plot No. A-3, A-4, A-5, Sector - 125, Noida, Uttar Pradesh - 201301 T: 0120-6355124: www.religare.com<http://www.religare.com/> , Hi Rakesh Prasad, ​ As discussed over the call, we have moved the CTC details from the future to fixed tables for the below-mentioned employees. Please do the pay process and revert for any further clarifications.  ​ Regards, Srujana Mittapalli​
2,405
Dear Madam,  below employee is unable to raise March leaves. it is giving an error that Past period negative balance is not allowed. EM ID: 263,166. Regards, Sowmya
12,497
5
3
Closed
Sowmya
for this employee:263 doesn't have the leave balance. Due to that system is showing validation. ​ This employee:166 has zero leave balance. Please ask the employee to raise the leave.
Product
Clarification
null
Employee Movement
null
null
2021-04-24T13:34:31+05:30
2021-05-11T20:49:09+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12415, Hi Sowmya, We have checked, for this employee:263 doesn't have the leave balance. Due to that system is showing validation.  ​ This employee:166 has zero leave balance. Please ask the employee to raise the leave. ​ Regards, Srujana.M, Dear Madam, 166: is having 3 CL's. 263: 3.5 CL's. please do the needful. Regards, Sowmya, Hi Sowmya, As discussed over the call, we have checked the below reported employees' leave transactions are stuck in the queue. Now we have cleared the same. Please ask the employee to submit the form and revert for any further clarifications. ​ Regards, Srujana.M, issue not yet resolved., Hi Sowmya, We have checked, re-initialization is yes. Due to that, you are unable to raise the leave for the past period. Now we have changed to NO.  ​ Please raise the leave and revert for any further clarifications. ​ Regards, Srujana.M
2,406
Dear Madam, for the employee 101356,101357,98729. Please find the Screenshot where the Special Leave for Covid was raised for 1st April to 6th April 2021. But 2nd April is Showing as LOP.  Regards, Sowmya
12,498
5
3
Closed
Sowmya
Clarification in leave data.
Product
Clarification
null
Absence, Time and Attendance
null
null
2021-04-24T14:06:04+05:30
2021-05-11T20:49:11+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12176, Hi Sowmya, We have checked, employee attendance is showing as absent for 02 Apr 2021. Due to that system consider the LOP.  Request you to re-check and revert for any further clarifications.  ​ Regards, Srujana Mittapalli​, dear Madam, when the leaves are raised continuasly why system is considering it as LOP. now we cannot raise singly leave in the between on 2 leaves. please resolve the issue., Hi Sowmya, Now we are unable to check the below reported concern. Whenever an employee is raising the leave-in leave request form, please move the mouse to the calendar symbol here you can able to view requesting leave days.  Here, if you are facing the issue. Request you to share the screenshot for further analysis. ​ Regards, Srujana.M
2,407
P1486 ^ Praful Narayan Narkar
12,499
5
1
Closed
Surendra Kumar
Queue not rejected transaction got failed.
Customization
Service Request
null
Goal Management
null
null
2021-04-24T14:47:54+05:30
2021-05-11T13:49:05+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12495, Hi Surendra Kumar, We understand that the Employee - P1486 ^ Praful Narayan Narkar goal setting is rejected and again it is submitted but not in managers bucket. We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed internally, the transaction has been failed and the Goals are not submitted after rejection. ​ Now again it is pending with the Employee to save the goals and submit. Please check with the Employee -   P1486 ^ Praful Narayan Narkar  again to save the goals and submit. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,408
Reverse forms of below employees.   900373 Sachin Dhule 900579 Shunny Kumar 700364 Ashok Sarkar 702747 Kumar K 712517 Vishal Chauhan 010046  Vijay Bhoir 900560 Gopi K 900003 T.H.Harisha
12,500
5
3
Closed
Gyanamayee Swain
Service request
Customization
Service Request
null
Performance Appraisal
null
null
2021-04-24T14:56:24+05:30
2021-05-09T14:49:37+05:30
null
null
null
null
null
Service Request
created_by: 2043020884409 time: 2021-04-24 09:26:24 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
2,409
Generate & share the below reports to Astrid, and remove a list of employees from the report before sharing. Goals Summary report All score
12,501
5
3
Closed
Gyanamayee Swain
Service request
Customization
Service Request
null
Performance Appraisal
null
null
2021-04-24T14:59:38+05:30
2021-05-09T14:49:37+05:30
null
null
null
null
null
Service Request
created_by: 2043020884409 time: 2021-04-24 09:29:38 UTC, Hi Gyanamayee, We have shared the attached reports via email to Astrid as requested. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
2,410
PMS Goal Reinitialization to be enabled for me
12,502
5
3
Closed
Surendra Kumar
Clarification
Product
Service Request
null
Goal Management
null
null
2021-04-24T15:16:50+05:30
2021-05-12T10:49:18+05:30
pratap.singh@ext.pnbhfl.com
pratap.singh@ext.pnbhfl.com
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We need to discuss this issue in details for the PMS Goal Reinitialization to be enabled over call and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap, Please update on the below ticket as the PMS Goal Re-initialization to be enabled for Mr. Surendra Kumar (P1757) Kindly check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,411
Reverse forms   900174 Adiprakash H S 900438 Taran Sandhu 900378 Manash Protim Doley
12,503
5
3
Closed
Gyanamayee Swain
Service request
Customization
Service Request
null
Performance Appraisal
null
null
2021-04-24T16:14:48+05:30
2021-05-09T16:48:40+05:30
null
null
null
null
null
Service Request
created_by: 2043020884409 time: 2021-04-24 10:44:49 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
2,412
Reverse below forms EDP Username 333828 Vedesh Purohit 333485 Pramod Kumar Swain (goals score to reduce and Overall GCF to be Meets) 22001 Susant Kumar Sahoo
12,504
5
3
Closed
Gyanamayee Swain
Service request
Customization
Service Request
null
Performance Appraisal
null
null
2021-04-24T16:22:19+05:30
2021-05-09T16:48:41+05:30
null
null
null
null
null
Service Request
created_by: 2043020884409 time: 2021-04-24 10:52:19 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
2,413
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Adrenalin Team, For last 2-3 days we are not getting Resign report including below case. Kindly check the same on immediate basis. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: hrconnect Sent: Friday, April 23, 2021 6:56 PM To: seperation Subject: Record Resignation of Amit Kumar Singh Raised on 23-Apr-2021 18:56 has been Approved. Importance: High Record Resignation of Amit Kumar Singh Raised on 23-Apr-2021 18:56 has been Approved By Manas Das - 100227 Below are the details of employee for ready reference Details: Emp Id: 117941 Emp Name: Amit Kumar Singh Mail Id: AmitKumar.Singh@idbifederal.com<mailto:AmitKumar.Singh@idbifederal.com> Designation: Branch Head - Delhi- CP Grade: 4 Location: New Delhi - Connaught Place Separation Type:RESIGNATION Resignation Reason: RESIGNATION Resignation Letter Date:18-Apr-2021 Remarks:non-performance/indscipline Actual Reliving Date : 24-Apr-2021 Notice Period Treatment: Notice Period Short fall : 0 Approver Comments: non-performance/indscipline Note:- Please get your leaves and attendance approved by your reporting manager before your last working day, else the same will be considered as Leave without pay in the Full and Final settlement calculation. https://hrconnect.ageasfederal.com/adrenalin/ This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither Ageas Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither Ageas Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects. <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,505
5
2
Closed
Pallavi Karekar
he schedulers have skipped on 21st & 23rd, during analysis we found that the Adrenalin services were shut down around 11:20 PM and started back around 4:30 AM the next day morning.
Product
Clarification
null
Separation
null
null
2021-04-24T16:56:44+05:30
2021-05-11T13:49:06+05:30
ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, abhijeet.wagle@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com
ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, abhijeet.wagle@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com
vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, abhijeet.wagle@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com
null
null
Clarification
Hi Pallavi, Tried reaching you to understand the exact report name in which the employee is not reflecting. Request you to please call us back on 9047106688/8072250167 once you are available. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Dear Gowtham, As discussed, please find attached mail trigger that we receive the previous day for the cases that will be exited next day. This mail is missing for last few days though there are exited employee list. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Pallavi, As discussed, please let us know once you can provide remote access to the server to check on the reported concern. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Pallavi, As informed, the schedulers have skipped on 21st & 23rd, during analysis we found that the Adrenalin services were shut down around 11:20 PM and started back around 4:30 AM the next day morning. This is probably due to maintenance activity by your IT team. For other dates, there were no relieving cases on the next day, so no mailers to any roleplayers. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
2,414
Dear Concern, This is to draw your kind attention that one employee's (Emp Code 21219) Conveyance Reimbursement Balance shows less in his eligibility for the month of April-2021. Instead of Rs.3000/- It is showing Rs.2000/- .    Kindly do the needful.
12,506
4
3
Resolved
Parth Patel
Employee having LOP hence it is showing less value in the reimbursement
Product
Clarification
null
Claims and Reimbursments
null
null
2021-04-24T17:58:11+05:30
2021-04-30T11:40:08+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Parth Patel, We will connect and check on this issue to find the reason of balance showing incorrect. ​ Thanks, Sumithra., Dear Ms. Sumithra, Kindly send the link for connection. Thanks & Regards, Parth Patel Officer-Human Resource * Prosperity through Performance* "The First", 'B' Wing, 9th Floor, Behind Keshav Baug Party Plot, Off 132 Feet Ring Road,Vastrapur, Ahmedabad-380015, Gujarat, INDIA. *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404 *F: *+91 79 27480999 *Website* <http://www.ratnamani.com/> | *Map* <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com> On Mon, Apr 26, 2021 at 12:38 PM Sumithra Ramasamy < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Parth Patel, > > We will connect and check on this issue to find the reason of balance > showing incorrect. > ​ > Thanks, > Sumithra. > > > > > On Sat, 24 Apr at 5:58 PM , Parth Patel <parth.patel@ratnamani.com> > wrote: > Dear Concern, > > This is to draw your kind attention that one employee's (Emp Code 21219) > Conveyance Reimbursement Balance shows less in his eligibility for the > month of April-2021. Instead of Rs.3000/- It is showing Rs.2000/- . > > Kindly do the needful. > > 12506:1025874 > -- *Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/> ** _*IMPORTANT NOTICE :*_ *Please note that we had NEVER changed our Bank Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS & TUBES LTD.”* only and hence, please take extra precautions while making payment through RTGS / NEFT or any other internet form. * *If you receive any eMail regarding change in BANK DETAILS, please confirm and cross check over telephone with our concern person involved.* , Dear Ms. Sumithra, here under mentioned my Anydesk number. Anydesk Number: *946 446 715* Thanks & Regards, Parth Patel Officer-Human Resource * Prosperity through Performance* "The First", 'B' Wing, 9th Floor, Behind Keshav Baug Party Plot, Off 132 Feet Ring Road,Vastrapur, Ahmedabad-380015, Gujarat, INDIA. *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404 *F: *+91 79 27480999 *Website* <http://www.ratnamani.com/> | *Map* <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com> On Mon, Apr 26, 2021 at 2:13 PM Parth Patel <parth.patel@ratnamani.com> wrote: > Dear Ms. Sumithra, > > Kindly send the link for connection. > > > Thanks & Regards, > Parth Patel > Officer-Human Resource > > > > * Prosperity through Performance* "The First", 'B' Wing, 9th Floor, > Behind Keshav Baug Party Plot, > Off 132 Feet Ring Road,Vastrapur, > Ahmedabad-380015, Gujarat, INDIA. > *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404 > *F: *+91 79 27480999 > *Website* <http://www.ratnamani.com/> | *Map* > <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com> > > > On Mon, Apr 26, 2021 at 12:38 PM Sumithra Ramasamy < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> Hi Parth Patel, >> >> We will connect and check on this issue to find the reason of balance >> showing incorrect. >> ​ >> Thanks, >> Sumithra. >> >> >> >> >> On Sat, 24 Apr at 5:58 PM , Parth Patel <parth.patel@ratnamani.com> >> wrote: >> Dear Concern, >> >> This is to draw your kind attention that one employee's (Emp Code 21219) >> Conveyance Reimbursement Balance shows less in his eligibility for the >> month of April-2021. Instead of Rs.3000/- It is showing Rs.2000/- . >> >> Kindly do the needful. >> >> 12506:1025874 >> > -- *Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/> ** _*IMPORTANT NOTICE :*_ *Please note that we had NEVER changed our Bank Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS & TUBES LTD.”* only and hence, please take extra precautions while making payment through RTGS / NEFT or any other internet form. * *If you receive any eMail regarding change in BANK DETAILS, please confirm and cross check over telephone with our concern person involved.* , Hi Parth Patel, As discussed that I am facing electricity issues in my home, we will provide the connection tomorrow to get it resolved the same. ​ Regards Prakash, OK Kindly give me a call whenever you're available. Thanks & Regards, Parth Patel Officer-Human Resource * Prosperity through Performance* "The First", 'B' Wing, 9th Floor, Behind Keshav Baug Party Plot, Off 132 Feet Ring Road,Vastrapur, Ahmedabad-380015, Gujarat, INDIA. *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404 *F: *+91 79 27480999 *Website* <http://www.ratnamani.com/> | *Map* <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com> On Tue, Apr 27, 2021 at 6:12 PM Prakash kumar < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Parth Patel, > > As discussed that I am facing electricity issues in my home, we will > provide the connection tomorrow to get it resolved the same. > ​ > Regards > Prakash > > > > > On Mon, 26 Apr at 4:43 PM , Parth Patel <parth.patel@ratnamani.com> > wrote: > Dear Ms. Sumithra, > > here under mentioned my Anydesk number. > > Anydesk Number: *946 446 715* > > Thanks & Regards, > Parth Patel > Officer-Human Resource > > > > * Prosperity through Performance* "The First", 'B' Wing, 9th Floor, > Behind Keshav Baug Party Plot, > Off 132 Feet Ring Road,Vastrapur, > Ahmedabad-380015, Gujarat, INDIA. > *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404 > *F: *+91 79 27480999 > *Website* <http://www.ratnamani.com/> | *Map* > <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com> > > > On Mon, Apr 26, 2021 at 2:13 PM Parth Patel <parth.patel@ratnamani.com> > wrote: > >> Dear Ms. Sumithra, >> >> Kindly send the link for connection. >> >> >> Thanks & Regards, >> Parth Patel >> Officer-Human Resource >> >> >> >> * Prosperity through Performance* "The First", 'B' Wing, 9th Floor, >> Behind Keshav Baug Party Plot, >> Off 132 Feet Ring Road,Vastrapur, >> Ahmedabad-380015, Gujarat, INDIA. >> *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404 >> *F: *+91 79 27480999 >> *Website* <http://www.ratnamani.com/> | *Map* >> <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com> >> >> >> On Mon, Apr 26, 2021 at 12:38 PM Sumithra Ramasamy < >> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: >> >>> Hi Parth Patel, >>> >>> We will connect and check on this issue to find the reason of balance >>> showing incorrect. >>> ​ >>> Thanks, >>> Sumithra. >>> >>> >>> >>> >>> On Sat, 24 Apr at 5:58 PM , Parth Patel <parth.patel@ratnamani.com> >>> wrote: >>> Dear Concern, >>> >>> This is to draw your kind attention that one employee's (Emp Code 21219) >>> Conveyance Reimbursement Balance shows less in his eligibility for the >>> month of April-2021. Instead of Rs.3000/- It is showing Rs.2000/- . >>> >>> Kindly do the needful. >>> >>> > > *Visit our Website : www.ratnamani.com <http://www.ratnamani.com/>* > *IMPORTANT NOTICE :* > *Please note that we had NEVER changed our Bank Details. The Bank Account > Name remains unchanged as “RATNAMANI METALS & TUBES LTD.” only and hence, > please take extra precautions while making payment through RTGS / NEFT or > any other internet form. * > *If you receive any eMail regarding change in BANK DETAILS, please confirm > and cross check over telephone with our concern person involved.* > > 12506:1025874 > -- *Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/> ** _*IMPORTANT NOTICE :*_ *Please note that we had NEVER changed our Bank Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS & TUBES LTD.”* only and hence, please take extra precautions while making payment through RTGS / NEFT or any other internet form. * *If you receive any eMail regarding change in BANK DETAILS, please confirm and cross check over telephone with our concern person involved.* , Hi Parth Patel, The given employee having 10 LOP hence 1000 less from the conveyance reimbursement. ​ Regards Prakash
2,415
We are facing the issue in pay process for Bangalore Apprentices  
12,507
5
4
Closed
Vidyasagar
component description in formula
Product
Configuration
null
Salary
null
null
2021-04-24T22:21:55+05:30
2021-05-11T10:48:42+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post analysis after taking the connectivity yesterday, we understood that the  component ACESI Gross was changed for many of the groups(inclusion of few components in formula). ​During the change the component description were provided in the formula instead of component short name and hence the error. We have requested the team to provide the short name instead of description in the formula and verify the pay process. Thanks and Regards, Dhivya . V
2,416
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate goal setting for all nurses and caregivers from Pyramids. Example: Employee no. 5292 Thanks, Kritika [cid:image691596.PNG@4bdb1948.4d8b3a0a]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagea189b7.PNG@553058d3.4c9fada4]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image37f9a7.JPG@d81bed20.40adc15e]<http://www.abaninvestment.com> From: Manuel Augustine [mailto:Manuel@phs.ae] Sent: Thursday, April 22, 2021 3:20 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Cc: Lavinia Armstrong <Lavinia@phs.ae> Subject: RE: Adrenaline account Dear Kritika, Her employee ID is 5292 - Caregiver. We will coordinate with other staffs to finish this goal setting asap. [cid:image001.png@01D7378A.FF7A0400]<http://www.facebook.com/pyramidshealthservices>[cid:image005.png@01D739B3.1F8DB9B0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image014.png@01D739B3.1F8DB9B0]<http://www.phs.ae/> Manuel Augustine HR Assistant T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image012.png@01D7378A.FF7A0400] From: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Sent: Thursday, April 22, 2021 3:18 PM To: Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>> Cc: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>> Subject: RE: Adrenaline account Dear Manuel, Please share the employee no. and the designation. Also please confirm if all employees from the same designation need to set goals, I l get the setting activated for all of them at once. Thanks, Kritika [cid:image015.png@01D7378A.FF7A0400]<http://www.abaninvestment.com/> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image018.png@01D7378A.FF7A0400]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image019.jpg@01D7378A.FF7A0400]<http://www.abaninvestment.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Manuel Augustine [mailto:Manuel@phs.ae] Sent: Thursday, April 22, 2021 2:52 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Subject: FW: Adrenaline account Dear Kritika, Please find the below staff concern regarding their adrenalin, as she is not able to submit her goals through the system. Kindly do the needful. [cid:image001.png@01D7378A.FF7A0400]<http://www.facebook.com/pyramidshealthservices>[cid:image005.png@01D739B3.1F8DB9B0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image016.png@01D739B3.1F8DB9B0]<http://www.phs.ae/> Manuel Augustine HR Assistant T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image012.png@01D7378A.FF7A0400] From: Ria Francia <iha_sf@yahoo.com<mailto:iha_sf@yahoo.com>> Sent: Thursday, April 22, 2021 2:04 PM To: Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>>; Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>> Subject: Adrenaline account Good day mam/sir, Please check on my Adrenalin account, since my first log in no data was found on it. I can't do my goals at all. Kindly please help me with this. My employee ID 5292.I can provide you my password as well if you ask too. Thank you and have a great day.. Ria ? DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,508
5
1
Closed
KRITIKA KUMAR
goal enabled
Product
Configuration
null
Performance Management
null
null
2021-04-25T10:42:48+05:30
2021-05-11T15:49:32+05:30
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, manuel@phs.ae
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, manuel@phs.ae
amit.sangha@abaninvestment.com, manuel@phs.ae
null
null
Service Request
null
2,417
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, Please move the below staff as well to KPIs (wrongly mapped to Competencies instead of KPI), please move their positions so that any future employee in same role is mapped to KPI automatically: Employee Id Employee Name OU NAME Designation Name 2771 Waleed Al-Awadi Gulf Commercial Group - Enterprise Solutions Technical Manager-Solutions 4237 Rayan Kamal Nasr Computer Network Systems Account Manager 5309 Wael Mohamed Osman Hussein Gulf Commercial Group - Enterprise Solutions Tender & mps project manager 5343 Salahaldeen Ahmad Reda Badran Gulf Commercial Group - Enterprise Solutions Sales Manager - AV and Security System 5348 Anshuman Mahapatra Gulf Commercial Group - Enterprise Solutions Business Development Manager 5350 Dina Ahmed Ibrahim Arfin Gulf Commercial Group - Enterprise Solutions Product manager 5355 Mohamed Rami Saber Al Makhzoumi Gulf Commercial Group Est. - Engineering Services Country Manager - Iraq 5376 Arslan Nabeel Gulf Commercial Group - Enterprise Solutions Asset Management Officer 5407 Amal Chreim Makeen Properties LLC Leasing Manager 5408 Jommel Malondras Orillo Gulf Commercial Group - Enterprise Solutions Asset Management Officer 5412 Mohamad Taib Gulf Commercial Group - Enterprise Solutions Business Development Manager 5417 Ghada Mohsen Radi Arabian Ethicals Co. (ETHIX) Finance, Planning and Analysis Manager 5459 Abrar Ul Haq Husami Owisee Pyramids Health Services LLC Quality manager 5494 Nida Kafeel Ahmed Makeen Properties LLC Leasing and Property Management Coordinator 5541 Milica Novkovic Arabian Ethicals Co. (ETHIX) Senior Management BRAND EXECUTIVE 5595 Miad Mahmoud Abdallah Ayyad Gulf Commercial Group - Enterprise Solutions Asset Management Officer 5596 Ahmad Mohammad Ahmad Abuyounis Gulf Commercial Group - Enterprise Solutions Asset Management Officer 5609 MURALI KURUP Spectrum Sales Manager 5614 Asel Rakisheva Makeen Properties LLC Senior Leasing and Property Management Executive 5156 Sreejila - Koyalikkal Pyramids Dialysis Center LLC Dialysis Nurse 5321 Mona Ibrahim Youssri Elsayed Hussein Hayati Health Center FZ-LLC Clinical Director 5532 Asha Manulal Pyramids Health Services LLC Registered Nurse 5533 Aylett Padayao Dela Cruz Pyramids Health Services LLC Registered Nurse 5534 Ellonor Espiritu Mulato Pyramids Health Services LLC Registered Nurse 5535 Jocelyn Vendivil Santos Pyramids Health Services LLC Registered Nurse 5536 Janeth Vendivil Santos Pyramids Health Services LLC Registered Nurse 5537 Nina Grace Maragana Diano Pyramids Health Services LLC Registered Nurse 5539 Yeddah Ucab Ocular Pyramids Health Services LLC Registered Nurse 5540 Louise Patricia Miana Vargas Pyramids Health Services LLC Registered Nurse 5541 Milica Novkovic Arabian Ethicals Co. (ETHIX) Senior Management BRAND EXECUTIVE 5565 May Reda Mohamed Abouelella Eldib Ability Pediatric Rehabilitation Medical Center LL Business Development and Operations Executive 5583 Ronica Paige Rangel Gramata Pyramids Health Services LLC Senior Marketing Executive 5589 Fernando Vernez Parker Pyramids Health Services LLC Operations Director 5614 Asel Rakisheva Makeen Properties LLC Senior Leasing and Property Management Executive 5620 Analiza Imbol Gipatalagan Pyramids Health Services LLC Caregiver 5621 Mary Ann Gipit Germedia Pyramids Health Services LLC Caregiver 5622 Diane Mae Estranero Macaraig Pyramids Health Services LLC Registered Nurse 5623 Maricar Lague Abucayon Pyramids Health Services LLC Registered Nurse 5624 Raquel Santiago Naguimbing Pyramids Health Services LLC Caregiver 5625 Karen Ner Recido Pyramids Health Services LLC Registered Nurse 5626 Ma. Cyrille Matias Arzadon Pyramids Health Services LLC Registered Nurse 5627 Lanie Grace Marquez Espinosa Pyramids Health Services LLC Registered Nurse 5628 Neville Soberano Montealto Pyramids Health Services LLC Registered Nurse Regards, Amit Sangha [cid:image1a1d5e.PNG@d6e52574.43af6a46]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imageec7fbd.PNG@73ab5622.4abc1f26]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagebd9b68.JPG@23c35eac.439db006]<http://www.abaninvestment.com> From: Saravanan Mani [mailto:Saravanan.Mani@myadrenalin.com] Sent: Wednesday, April 21, 2021 6:30 PM To: Kritika Kumar; Ask Adrenalin Cc: Amit Sangha; Venkateswaran C Subject: Re: NO Goals Showing Adranlin Hi Kritika, We have mapped arabian positions and initiated the goals. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ From: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Sent: Wednesday, April 21, 2021 11:23 AM To: Saravanan Mani; Ask Adrenalin Cc: Amit Sangha Subject: FW: NO Goals Showing Adranlin [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate goal setting for the below employee and other Medical representatives from Arabian ethical. This position is a KPI Position. Thanks, Kritika [cid:image002.png@01D739BD.59436470]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image003.png@01D739BD.59436470]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image004.jpg@01D739BD.59436470]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Amr Muslm Hussein Sent: Wednesday, April 21, 2021 9:27 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Subject: NO Goals Showing Adranlin Hi, Please advise! [cid:image005.png@01D739BD.59436470] Thanks Regards, Amr Muslm [cid:image006.png@01D739BD.59436470] ARABIAN ETHICALS A Ghobash Group Company [cid:image007.png@01D739BD.59436470]<https://www.linkedin.com/company/arabian-ethicals> www.arabianethicals.ae<http://www.arabianethicals.ae> AMR MUSLM HUSSEIN Medical Representative M:+971 56 3627337 | T: +971 4 2088400 | Ext: 4158 PO Box:9081, Makeen Building, Airport Road, Dubai, UAE [cid:image008.png@01D739BD.59436470]<http://> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,509
5
1
Closed
Amit Sangha
Goal enabled
Product
Configuration
null
Salary
null
null
2021-04-25T11:57:15+05:30
2021-05-11T15:49:33+05:30
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, kritika.kumar@abaninvestment.com
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, kritika.kumar@abaninvestment.com
venkateswaran.c@myadrenalin.com, kritika.kumar@abaninvestment.com
null
null
Clarification
null
2,418
HI Mani, May you please add below sector in the airfare master? Adult Child Infant 4298 Tamarapalli Narasimha Acharyulu RAK-Hyderabad 1666 1566 109 [cid:image585914.PNG@8a9f8e8c.4a8fa552]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image104b43.PNG@fa61ca76.488e0192]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageae47ea.JPG@c8078819.49906279]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
12,510
5
1
Closed
Elton Dasilva
fare has been updated
Customization
Data Correction
null
Salary
null
null
2021-04-25T12:02:09+05:30
2021-05-11T14:50:23+05:30
saravanan.mani@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, elton.dasilva@abaninvestment.com, prameela.f@myadrenalin.com
saravanan.mani@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, elton.dasilva@abaninvestment.com, prameela.f@myadrenalin.com
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com
null
null
Service Request
?Hi Elton, Below fare has been added for 2021. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , resolved [cid:imagea522e4.PNG@c06cfa18.468dc306]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image432377.PNG@73d6e0ef.429bdf65]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image38aa90.JPG@9773e6a5.448b501f]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
2,419
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team I am trying to upload this cheque. Getting this error [cid:image001.png@01D739D7.E40A2160] Thanks Sonali This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,511
5
1
Closed
Sonali Srivastava
data correction in queue detail
Product
Clarification
null
Employee Information
null
null
2021-04-25T13:36:00+05:30
2021-05-11T13:49:06+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Sonali Srivastava, Confirm whether this employee is the Reemployed case and also attach the pan number to clear the data for the old employee code. Abirami K ​, Hi Abirami This is not a reemployed case. Pls note employee didn’t attach the cheque copy. So I rejected it. When employee is trying to upload details again, we are getting this error. This is happening with many other employees. Attaching PAN for your reference. Regards Sonali , Hi Team Pls close the ticket on priority , there are many employees whose bank detailsis not getting added. We need this for payroll. Regards Sonali , Hi Sonali Srivastava,  Please try to upload the bank details from the front end we have cleared the queue entry from the back end. ​ Abirami K
2,420
Hi Mani, Please update joining date for below employee to 13th Sep 2020. 5448 ^ Asma Musse Farah [cid:image1dc23a.PNG@b8df06cd.49aada91]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image63eafa.PNG@b538d443.4a9de5db]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image4f8265.JPG@d69afaa6.4dabd326]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: LeeAnna Nussbaumer Sent: Sunday, April 25, 2021 12:41 PM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com>; Amit Sangha <Amit.Sangha@abaninvestment.com> Cc: Mona-Liza P. Villadelgado <Monaliza.Perez@abaninvestment.com> Subject: RE: Asma Joining & contract Dear Elton; Kindly update her commencement date as 13. September 2020 as per Maher’s request. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image004.png@01D739D0.4DDF4E60] [cid:image005.png@01D739D0.4DDF4E60] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> From: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Sent: Sunday, April 25, 2021 12:39 PM To: LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>>; Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>> Cc: Mona-Liza P. Villadelgado <Monaliza.Perez@abaninvestment.com<mailto:Monaliza.Perez@abaninvestment.com>> Subject: FW: Asma Joining & contract Importance: High Dear Lee-Anna, We have received below request from Mr. Maher to update the joining date for Asma to 13th Sep 2020. She was temporarily working with Makeen from 13th Sep’21 to 2 Jan’21 before she was on-boarded as permanent employee 3rd Jan’21 onwards. She continues to be on GCG visa after her termination on 15th July’20. [cid:image006.png@01D739D0.4DDF4E60]<http://www.abaninvestment.com/> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image007.png@01D739D0.4DDF4E60]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image008.jpg@01D739D0.4DDF4E60]<http://www.abaninvestment.com/>
12,512
5
1
Closed
Elton Dasilva
DOJ change
Product
Service Request
null
Salary
null
null
2021-04-25T14:18:48+05:30
2021-05-11T15:49:33+05:30
saravanan.mani@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, amit.sangha@abaninvestment.com
saravanan.mani@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, amit.sangha@abaninvestment.com
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, amit.sangha@abaninvestment.com
null
null
Service Request
resolved [cid:image53818f.PNG@250fdc04.44a40f22]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image712317.PNG@8f2b429a.4295b9a8]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image934475.JPG@b373a90f.4baf17af]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
2,421
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sarvanan, Please provide goal setting access to all the Technical engineers from across the group including Mustafa Karim. Thanks, Kritika [cid:image243284.PNG@9c71d08d.4297c52a]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image5ddc18.PNG@44f20f62.4ab63037]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image0463a1.JPG@83adf8fe.4e8862a2]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Elton Dasilva Sent: Sunday, April 25, 2021 12:40 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Cc: Shaula Murcia <Shaula.Murcia@abaninvestment.com>; Mohamed Al Makhzoumi <Mohamed.AlMakhzoumi@gcg-es.com>; Mustafa Karim <mustafak@gcg-es.com> Subject: RE: Adrenalin Access Issue Hi Kritika, Please assist. [cid:imaged667b7.PNG@a9a5bb45.4ea99f80]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image438283.PNG@341d2897.4996c592]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imaged11fd8.JPG@10f5486c.47958762]<http://www.abaninvestment.com> From: Mustafa Karim Sent: Sunday, April 25, 2021 12:38 PM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Cc: Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com>>; Mohamed Al Makhzoumi <Mohamed.AlMakhzoumi@gcg-es.com<mailto:Mohamed.AlMakhzoumi@gcg-es.com>> Subject: RE: Adrenalin Access Issue Dear Elton Thank you for your efforts. I had entered Adrenalin. Kindly find attached file, my Goals setting page is not responding for some reason. Please advise. Best regards. Mustafa [cid:image001.jpg@01D739D0.1319FCD0]<https://www.gcg-es.com/> [cid:image002.png@01D739D0.1319FCD0]<https://www.linkedin.com/company/gcg-engineering-serv/> WWW.GCG-ES.COM<http://WWW.GCG-ES.COM> MUSTAFA KARIM Sen. Technical Engineer – Iraq M:+964 79 05999305 PO Box:10001, Baghdad, Iraq [cid:image003.png@01D739D0.1319FCD0]<https://www.gcg-es.com/> ________________________________________ From: Elton Dasilva Sent: Sunday, April 25, 2021 8:13 AM To: Mustafa Karim Cc: Shaula Murcia; Mohamed Al Makhzoumi Subject: RE: Adrenalin Access Issue Dear Colleague, Welcome to Adrenalin HRMS. To log in just click the below links; https://hrportal.ghobash.com/adrenalin/iEngine/MyZolog.aspx Please take note of your login details:​ Employee /User ID: 1900 Password: 42410730 [cid:image12d964.PNG@4e5a7711.4c8cbfe5]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image846c72.PNG@8006b420.4487828d]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image793d5e.JPG@bf084632.47baa465]<http://www.abaninvestment.com> From: Mustafa Karim Sent: Sunday, April 25, 2021 3:10 AM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Cc: Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com>>; Mohamed Al Makhzoumi <Mohamed.AlMakhzoumi@gcg-es.com<mailto:Mohamed.AlMakhzoumi@gcg-es.com>> Subject: RE: Adrenalin Access Issue Dear Elton Greetings... Kindly assist with my Adrenalin login user name or password, for I can't login to it recently for the subject of Goal settings. Please note that the user name and password that you send me before was working suitably until now. Please advise. Best regards. Mustafa [cid:image001.jpg@01D739B3.2FC4E100]<https://www.gcg-es.com/> [cid:image002.png@01D739B3.2FC4E100]<https://www.linkedin.com/company/gcg-engineering-serv/> WWW.GCG-ES.COM<http://WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM>> MUSTAFA KARIM Sen. Technical Engineer – Iraq M:+964 79 05999305 PO Box:10001, Baghdad, Iraq [cid:image003.png@01D739B3.2FC4E100]<https://www.gcg-es.com/> ________________________________________ From: Elton Dasilva Sent: Wednesday, March 3, 2021 3:15 PM To: Mustafa Karim Cc: Tariq AlHosani; Shaula Murcia Subject: RE: Adrenalin Access Issue Dear Colleague, Welcome to Adrenalin HRMS. To log in just click the below links; https://hrportal.ghobash.com/Adrenalin/ Please take note of your login details:​ Employee /User ID: 1900 Password: 84199465 [cid:image136592.PNG@ad49a7d1.4393f160]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imageb65b86.PNG@1fe66bf5.4998dbc9]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM>> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image44b5a9.JPG@cef9e569.4d94aecc]<http://www.abaninvestment.com> From: Shaula Murcia Sent: Wednesday, March 3, 2021 3:50 PM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com%3cmailto:Elton.Dasilva@abaninvestment.com>>> Cc: Mustafa Karim <mustafak@gcg-es.com<mailto:mustafak@gcg-es.com<mailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com>>>; Tariq AlHosani <Tariq.AlHosani@jumanenergy.com<mailto:Tariq.AlHosani@jumanenergy.com<mailto:Tariq.AlHosani@jumanenergy.com%3cmailto:Tariq.AlHosani@jumanenergy.com>>> Subject: RE: Adrenalin Access Issue Dear Elton, Kindly assist. Regards, Shaula [cid:image001.png@01D71048.7E18E750]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D71048.7E18E750]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM>>> SHAULA MURCIA HR Coordinator T: +971 4 5961800 | Ext: 5024 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D71048.7E18E750]<http://www.abaninvestment.com> From: Tariq AlHosani Sent: Wednesday, March 3, 2021 9:47 AM To: Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com%3cmailto:Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com%3cmailto:Shaula.Murcia@abaninvestment.com%3cmailto:Shaula.Murcia@abaninvestment.com%3cmailto:Shaula.Murcia@abaninvestment.com>>>> Cc: Mustafa Karim <mustafak@gcg-es.com<mailto:mustafak@gcg-es.com<mailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com<mailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com>>>> Subject: RE: Adrenalin Access Issue Dear Shaula, Can you help him please. Thanks [cid:image004.png@01D71048.7E18E750] A Ghobash Group Company [cid:image005.png@01D71048.7E18E750]<https://www.linkedin.com/company/juman-energy-group> WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM%3chttp:/WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM%3chttp:/WWW.JUMANENERGYGROUP.COM%3chttp:/WWW.JUMANENERGYGROUP.COM%3chttp:/WWW.JUMANENERGYGROUP.COM>>> TARIQ ALHOSANI HR & Admin - Head M:+971 55 5934443 | T: +971 2 4196900 | Ext: 7171 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE [cid:image006.png@01D71048.7E18E750] From: Mustafa Karim Sent: Tuesday, March 2, 2021 7:17 PM To: Tariq AlHosani Cc: Sami Talib Mohammed Subject: RE: Adrenalin Access Issue Dear Tariq I hope this email find's you well. Kindly advise with Adrenalin login problem that I am facing now. I believe that I need a user name and a password from your side to be able to login, same as what happened with Sami before. My deepest regards. Mustafa [cid:image007.jpg@01D71048.7E18E750]<https://www.gcg-es.com/> [cid:image005.png@01D71048.7E18E750]<https://www.linkedin.com/company/gcg-engineering-serv/> WWW.GCG-ES.COM<http://WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM>>> MUSTAFA KARIM Sen. Technical Engineer – Iraq M:+964 79 05999305 PO Box:10001, Baghdad, Iraq [cid:image008.png@01D71048.7E18E750]<https://www.gcg-es.com/> ________________________________________ From: Shabeer Muhammad Ali Sent: Tuesday, March 2, 2021 1:56 PM To: Mustafa Karim Cc: Sami Talib Mohammed Subject: RE: Adrenalin Access Issue Dear Mustafa, Regarding Login details kindly contact HR department. [cid:image80adac.PNG@35e28309.4f9d27df]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec2a2f8.PNG@4a3f1d6d.439b03f1]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM>>> SHABEER MUHAMMAD ALI IT Infrastructure Administrator M:+971 50 8093686 | T: +971 4 5961800 | Ext: 5209 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagee5f897.JPG@baa22428.4a8c0e95]<http://www.abaninvestment.com> From: Mustafa Karim <mustafak@gcg-es.com<mailto:mustafak@gcg-es.com<mailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com<mailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com>>>> Sent: Tuesday, March 2, 2021 2:49 PM To: Shabeer Muhammad Ali <Shabeer.Ali@abaninvestment.com<mailto:Shabeer.Ali@abaninvestment.com<mailto:Shabeer.Ali@abaninvestment.com%3cmailto:Shabeer.Ali@abaninvestment.com<mailto:Shabeer.Ali@abaninvestment.com%3cmailto:Shabeer.Ali@abaninvestment.com%3cmailto:Shabeer.Ali@abaninvestment.com%3cmailto:Shabeer.Ali@abaninvestment.com>>>> Cc: Sami Talib Mohammed <STalib@gcg-es.com<mailto:STalib@gcg-es.com<mailto:STalib@gcg-es.com%3cmailto:STalib@gcg-es.com<mailto:STalib@gcg-es.com%3cmailto:STalib@gcg-es.com%3cmailto:STalib@gcg-es.com%3cmailto:STalib@gcg-es.com>>>> Subject: Adrenalin Access Issue Dear Shabeer I hope this email find's you well. Kindly advise with Adrenalin login problem that I am facing now. I believe that I need a user name and a password from your side to be able to login, same as what happened with Sami before. My deepest regards. Mustafa [cid:image001.jpg@01D70F74.2AD20970]<https://www.gcg-es.com/> [cid:image002.png@01D70F74.2AD20970]<https://www.linkedin.com/company/gcg-engineering-serv/> WWW.GCG-ES.COM<http://WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM>>>> MUSTAFA KARIM Sen. Technical Engineer – Iraq M:+964 79 05999305 PO Box:10001, Baghdad, Iraq [cid:image003.png@01D70F74.2AD20970]<https://www.gcg-es.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,513
5
1
Closed
KRITIKA KUMAR
goal enabled
Product
Service Request
null
Performance Management
null
null
2021-04-25T16:30:14+05:30
2021-05-11T15:49:34+05:30
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, elton.dasilva@abaninvestment.com
saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, elton.dasilva@abaninvestment.com
amit.sangha@abaninvestment.com, elton.dasilva@abaninvestment.com
null
null
Service Request
null
2,422
Please enable the attendance integration for April 2021
12,514
5
3
Closed
Josephine G
Done the clarifcation.
Product
Configuration
null
Absence, Time and Attendance
null
null
2021-04-25T16:41:12+05:30
2021-05-11T11:54:37+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, Requesting you to give a brief note on the reported concern., Hi Josephine G, As requested we have checked the event scheduler for Attendance and it is Active. ​
2,423
Have included perquisites for Employee codes - 10001, 10002 & 11815 but it wasn't taken into consideration for Tax calculation Since they are directors of the organization perquisites need to be included for the same. And pl let us know where we can contribute for NPS
12,515
5
3
Closed
Josephine G
Need more information.
Product
Configuration
null
Salary
null
null
2021-04-25T17:03:49+05:30
2021-05-12T19:50:27+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, As requested we will check the perquisites detais of the mentioned employees and update you on the status., Please update ASAP, Hi Josephine G, please submit the Tax declaration for the employee and run the pay process ​and run the Tax Computation generate and check the Tax COmputaion sheet., After pay process & Tax computation generate too the PERQUISITES are not been considered for tax computation. Pl check ASAP, Please share you contact number, No changes happened pl check its critical, Hi Josephine G, Based on your request we have checked and found that the Some of the perquisites has not Updated in the total perquisities. Now we have added the same and also we have run the pay process for the employee 10001 and checked the tax computation sheet and it showing the total perquisites amount. Please run the pay process for the mentioned employee and check the tax computation sheet. If you require any help Please get back to us at 8870860729
2,424
While doing pay process for newly created pay group FTE, we are getting error. Please check and rectify the error.
12,516
5
4
Closed
KARTHIKEYAN. K
Aletr script after patch deployement is missed.
Product
Patch Deployment
null
Pay process
null
null
2021-04-25T21:17:35+05:30
2021-05-01T12:50:54+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, As per the query , We have understood that for the newly created pay group pay process is not happening. Please provide us some time we will schedule session and correct the same., Hi KARTHIKEYAN. K, As discussed ,Kindly join this session https://fastsupport.gotoassist.com/703813836, Hi KARTHIKEYAN. K, As discussed over the call, We have taken session and verified that Case , This is an issue after the patch deployment .We have corrected the same and executed the pay process successfully. Kindly revert us in case of clarification., Issue resolved. Thanks.
2,425
How to upload Designation and Grade in HRMS
12,517
5
3
Closed
Divya N
data upload suggested
Product
Clarification
null
Setup HRMS
null
null
2021-04-26T08:13:16+05:30
2021-05-11T10:48:43+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, For the reported query,  ​ 1. Navigate to Designation Master in system to create the new designation in system. ​ 2. Navigate to Grade Master in system to create the new Grade in system. To create the designation and grade in bulk. Navigate to data upload and choose the template name as Designation Master and Grade Master. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, I have already created Designation in Designation master, I need to upload New Designations and Grade to all employees Best Regards Divya N , Hi Divya N, Kindly navigate to Data Upload and choose the template name as Employee Transfer and do the designation change or grade change in system. In Employee Movement form also, you can do the changes. Attaching the sample data sheet for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, In Employee Transfer Form Grade updation component is not available Best Regards Divya N , Hi Divya N, We have shared the sample upload template sheet of Employee Transfer. Requesting you to please verify the same. Column R will have the Grade option. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, Attachment is missing Best Regards Divya N , Hi Divya N, ​We regret for the inconvenience caused. Please find the attachment for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
2,426
Hi, 7517_Shahbaz Khalil his NDC is cleared by everyone still facing error in Final Closure. Refer attached screenshot.
12,518
5
3
Closed
Rashmi Deshpande
Resignation pullback pending for approval
Product
Data Correction
null
Separation
null
null
2021-04-26T09:09:37+05:30
2021-04-26T12:18:04+05:30
rashmi.deshpande@houseofanitadongre.com
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, As discussed, please join below zoom link, https://us02web.zoom.us/j/82185643643?pwd=YTZPcHpCZzhCR3J5V2x1Zm83UnYwUT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As informed, there was an old resignation pullback raised in 2019, pending approval at the 2nd level. We have cleared the same now and the reported concern is resolved. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ok Thanks.
2,427
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Judhi, I am not able to updte below employee contact details in HRIS. Please resolve the issue. Sr. No. Employee code Name DOB DOJ Re-employed (Yes/No) Department Designation Role Grade & Level Sitting location Reporting Manager Shift Type Experienced / Fresher Personal Mobile Number Email ID Aadhar Card No PAN No Desktop / Laptop Data Card Email ID Internet Connection Visiting Card SIM Card Type of Employee (On roll / Contract) Migration Case (Y/N) Replcement /New Position Replacement employee code Group ID Pending Pre-joining Documents Remarks 1 NBHC06305 DevendraMishra 01-Jan-77 26-Apr-21 No Procurement Sr. Officer Area Procurement Officer G2.2 Vidisha PV Raghavasimhan General Experienced 8319454562 devendr.mishra@gmail.com 970609934133 BAQPM3906C Laptop Yes NA NA No Yes On roll N New NA NA NA NA [cid:image004.png@01D73A7C.F7256DE0] From: Manoj Kumar Tiwari/NBHC/HR Sent: 24 April 2021 10:44 To: E_joining_exit_NBHC; Sajid Shaikh/NBHC/IT Cc: Supulaxmi Konar/NBHC/HR; Archana Guhagarkar/NBHC/HR; Minal Ambre/NBHC/HR; Nilesh Kadam/NBHC/HR; Jitendra Chaturvedi/NBHC/HR; SantoshKumar Gupta/NBHC/Procomm; Vishal Mishra/NBHC/Pestinct; Shailendra Goel/NBHC/Pestinct; PV Raghavasimhan/NBHC/Procurement; Ram Gopal Yadav/NBHC/MR&PI; Deepak Sharma/NBHC/Pestinct; Kirtesh Kaushik/NBHC/HR Subject: RE: New joiner on 26th April, 2021 Dear Sajid, Please share ldap id of below mentioned employee. Sr. No. Employee code Name DOB DOJ Re-employed (Yes/No) Department Designation Role Grade & Level Sitting location Reporting Manager Shift Type Experienced / Fresher Personal Mobile Number Email ID Aadhar Card No PAN No Desktop / Laptop Data Card Email ID Internet Connection Visiting Card SIM Card Type of Employee (On roll / Contract) Migration Case (Y/N) Replcement /New Position Replacement employee code Group ID Pending Pre-joining Documents Remarks 1 NBHC06305 DevendraMishra 01-Jan-77 26-Apr-21 No Procurement Sr. Officer Area Procurement Officer G2.2 Vidisha PV Raghavasimhan General Experienced 8319454562 devendr.mishra@gmail.com 970609934133 BAQPM3906C Laptop Yes NA NA No Yes On roll N New NA NA NA NA From: Monali Raghunath More/NBHC/HR Sent: 23 April 2021 13:02 To: E_joining_exit_NBHC Cc: Supulaxmi Konar/NBHC/HR; Archana Guhagarkar/NBHC/HR; Minal Ambre/NBHC/HR; Nilesh Kadam/NBHC/HR; Jitendra Chaturvedi/NBHC/HR; SantoshKumar Gupta/NBHC/Procomm; Vishal Mishra/NBHC/Pestinct; Shailendra Goel/NBHC/Pestinct; PV Raghavasimhan/NBHC/Procurement; Ram Gopal Yadav/NBHC/MR&PI; Deepak Sharma/NBHC/Pestinct; Kirtesh Kaushik/NBHC/HR; Manoj Kumar Tiwari/NBHC/HR Subject: New joiner on 26th April, 2021 Dear All, Please find new joiner details for 26th April, 2021 Dear Supu, Kindly complete the joining formality along with ID card. Note: Reporting managers are requested to send joining intimation to all process owners on the same mail, as soon as the new joiner joins. All process owners i.e. Reporting managers, RHRs, IT, Admin are requested to reply on the same mail, without breaking the chain mail. Thanks & Regards Monali M Human Resource-Talent Acquisition [cid:image005.png@01D73A7C.F7256DE0]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-4510 1000 | Extn: 1170 | M : 87668 96201 | Web: www.nbhcindia.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.nbhcindia.com%2F&data=04%7C01%7Cmanoj.tiwari%40nbhcindia.com%7Cdf31bae4e776417cd92c08d90629d059%7C64a3d9cf5b7844d4ab70ef76bd6f83d7%7C0%7C0%7C637547599087992446%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TFvpfTFjgPm3AWnktbvu8RiJLqNU8nkYWFAhvHb1AuU%3D&reserved=0> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries & grievances related to NCDEX / NCCL and BSE / ICCL, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,519
5
1
Closed
Manoj Tiwari
Clarification.
Product
Clarification
null
Employee Information
null
null
2021-04-26T09:17:29+05:30
2021-05-11T14:50:23+05:30
judhistira.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, monali.more@nbhcindia.com, supulaxmi.konar@nbhcindia.com, jitendra.chaturvedi@nbhcindia.com
judhistira.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, monali.more@nbhcindia.com, supulaxmi.konar@nbhcindia.com, jitendra.chaturvedi@nbhcindia.com
monali.more@nbhcindia.com, supulaxmi.konar@nbhcindia.com, jitendra.chaturvedi@nbhcindia.com
null
null
Clarification
Hi Manoj, We understand that you are unable to update contact details of below employee. We will check and update you on the status shortly Regards, Judhistira.M, Hi Manoj, As discussed, OU Mapping was missing in Manage role player for below employee. Hence you were unable to access record resignation. As informed earlier, if you are unable to access a particular employee then please check the mapping in Manage role player form and confirm if you are the role player for the particular employee or not. If mapping is missing then please check with your internal team and do the mapping. Regards, Judhistira.M
2,428
Hi, Payroll Processed for April 21 but new Joiners salary not reflecting in salary register who joined BIAL on 19th April 21. Screen shot of the salary ledger attached for your reference. Pls do the needful. Regards, Pradeep
12,520
5
4
Closed
Pradeep Kumar Swain
Done the changes.
Product
Data Correction
null
Salary
null
null
2021-04-26T09:23:21+05:30
2021-04-26T14:39:06+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.46 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pradeep Kumar Swain, As requested we will check the mentioned 3 employee salary details and update you on the status., Hi Niraikalai, Any Update? Regards, Pradeep, Hi Pradeep Kumar Swain, As discussed over the call, After uploading the CTC for the mentioned employees. The salary details is showing for the employees, Hi Niraikalai, Issue resolved, Thank you. Regards, Pradeep
2,429
 Dear Team, We are facing error in Tax Computation sheet Generation error in OESL company. Attached screen shot for your Immediate Reference and requested to address the at same please.
12,521
5
4
Closed
Saravanan M
TCS can be generated after payslip is confirmed
Product
Clarification
null
Tax
null
null
2021-04-26T09:23:41+05:30
2021-05-06T17:04:38+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, Please join the below session link. https://fastsupport.gotoassist.com/491817976 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, For the reported query, kindly navigate to Message Editor and choose the message type as Validation and click go button. Then click Synch messages and Generate XML button in system. And also the PA_CONFIRM_MONTHS_PAYSLIP_RPT is set as Y  in the Adrenalin Configuration Editor due to which you will be able to generate only if the Payroll month is confirmed. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
2,430
Hi, Not received any email from Adrenalin regarding user activation to new CSP portal . Regards, Deeraj Devadas| Makino India Private Ltd | Tel:(O)<Tel:%28O%29> +91-80-67419500 | Tel:(D)<Tel:%28O%29> +91 6741 9552 | Mobile: +91 9972306521| Deeraj@makino.co.in<mailto:Deeraj@makino.co.in> No.11, EPIP, Whitefield Road, Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka State, India
12,522
5
1
Closed
Deeraj
clarification
Product
Clarification
null
Application Access Management
null
null
2021-04-26T09:49:28+05:30
2021-05-13T12:49:07+05:30
null
null
null
null
null
Clarification
Hi Deeraj, We will check with team and provide you the USER ID and PASSWORD to New supporting tool login, Hi Deeraj, As discussed over call, Activation mail is sent . Kindly check the same and try to login from your end.Please Revert us in case of any assiatance.
2,431
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Kindly chck, employee IJinal-0094s facing below error. Regards Sonali From: Jinal Chauhan <Jinal.Chauhan@artfertilityclinics.com> Sent: 24 April 2021 10:16 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Adrenaline not work Good morning ma'am My adrenaline max still not working please check the details and tell me I send you picture of that. ​[Image] Regards Jinal chauhan Employee ID:0094 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,523
5
1
Closed
Sonali Srivastava
Check the mobile number in the personal information.
Product
Clarification
null
null
null
null
2021-04-26T09:54:09+05:30
2021-05-12T11:49:22+05:30
ask.adrenalin@myadrenalin.com
null
null
null
null
Clarification
Hi Sonali Srivastava, ​Please check the work mobile number is given in the personal details form and update the screenshot. ​ Abirami K, Hi Sonali Srivastava, Please check the mobile number for the reported employee and try to log in to the mobile application and revert us back. ​ Abirami K
2,432
P2484 ^ Shoubhik Dutta
12,524
5
4
Closed
Surendra Kumar
Chrome & IE version problem
Customization
Clarification
null
Performance Appraisal
null
null
2021-04-26T10:03:19+05:30
2021-04-26T13:26:50+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, As discussed over call, we are checking in the chrome version - Google Chrome is up to date Version 90.0.4430.85 (Official Build) (64-bit) and the Rating is getting saved and also not vanished. Also the user is using the "Internet Explorer" and not the google chrome. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,433
P1698 ^ Abhijeet Madaan
12,525
5
3
Closed
Surendra Kumar
Patch deployment
Customization
Data Correction
null
Performance Appraisal
null
null
2021-04-26T10:06:02+05:30
2021-05-11T14:50:24+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12524, Hi Surendra Kumar, We understand that the Competencies has not uploaded for the Employee - P1698 ^ Abhijeet Madaan. We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, The issue has been rectified and patch has been deployed in the server and this will not occur for the new cases. Also we have verified for the Employee - P1698 ^ Abhijeet Madaan, the Competencies are getting displayed in the Self Appraisal form. ​ Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,434
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Kind Reminder. From: Manoj Kumar Tiwari/NBHC/HR Sent: 24 April 2021 16:27 To: Judhistira Mohanty Cc: Yogesh Deshmukh/NBHC/Procomm Subject: Employee not reflectin in reporting manager Login Dear Judhi, Below mentioned employees are not reflecting in reporting manager Yogesh Kumar Deshmukh(NBHC00581) login hence he is not able to regularize their attendance. Employee Id Employee Name First Name Last Name Middle Name Salutation Email ID Reporting To NBHC00312 Jeevan Kumar Joshi Jeevan Kumar Joshi Mr. Jeevan.joshi@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHC01361 Manoj Kumar Vishwakarma Manoj Vishwakarma Kumar Mr. manoj.vishwakarma@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHC01903 Sanjay Kumar Soni Sanjay Soni Kumar Mr. sanjay.soni1@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHC02643 Prem Singh Ahirwar Prem Ahirwar Singh Mr. prem.ahirwar@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHC03397 Ravendra Kumar Ravendra Kumar Mr. ravindra.kumar3@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHC05848 Chaiteny Singh Chaiteny Singh Mr. ChaiteS05848@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHC05869 Amit Kumar Rathi Amit Rathi Kumar Mr. amitR05869@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHC06072 Ravindra Prajapati Ravindra Prajapati Mr. RavindP06072@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHC06073 Anchal Kumar Khatik Anchal Kumar Khatik Mr. AnchalK06073@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHC06205 Sanjay Malviya Sanjay Malviya Mr. SanjayM06205@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHC06238 Keshav Raghuwanshi Keshav Raghuwanshi Mr. Yogesh Kumar Deshmukh(NBHC00581) NBHC06270 Ashish Pal Ashish Pal Mr. Yogesh Kumar Deshmukh(NBHC00581) NBHC06281 Anand Panwar Anand Panwar Mr. Yogesh Kumar Deshmukh(NBHC00581) NBHC06283 Narendra Jat Narendra Jat Mr. Yogesh Kumar Deshmukh(NBHC00581) NBHCS11681 Neeraj Raghuwanshi Neeraj Raghuwanshi Mr. NeerajR11681@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS11975 Krishan Gopal Mehra Krishan Gopal Mehra Mr. KrishaM11975@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS11993 Sachin Chouhan Sachin Chouhan Mr. SachinC11993@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12081 Jatin Raghuwanshi Jatin Raghuwanshi Mr. JatinR12081@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12086 Lokesh Tilware Lokesh Tilware Mr. LokeshT12086@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12089 Sanjeev Kumar Keer Sanjeev Kumar Keer Mr. SanjeeK12089@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12090 Praveen Malgaya Praveen Malgaya Mr. PraveeM12090@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12091 Chetan Yadav Chetan Yadav Mr. ChetanY12091@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12092 Bhagwandas Patel Bhagwandas Patel Mr. BhagwaP12092@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12093 Ramkresh Verma Ramkresh Verma Mr. RamkreV12093@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12096 Rahul Bhamoriya Rahul Bhamoriya Mr. RahulB12096@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12097 Amit Kumar Patel Amit Kumar Patel Mr. AmitP12097@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12099 Shubham Patidar Shubham Patidar Mr. ShubhaP12099@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12100 Rahul Lodhi Rahul Lodhi Mr. RahulL12100@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12101 Lalit Lalit Mr. LalitT12101@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12103 Brahmanand Jadhav Brahmanand Jadhav Mr. BrahmaJ12103@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12105 Kapil Jat Kapil Jat Mr. KapilJ12105@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12106 Manish Panwar Manish Panwar Mr. ManishP12106@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12107 Basant Kumar Yadav Basant Kumar Yadav Mr. BasantY12107@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12108 Bhupendra Itawidya Bhupendra Itawidya Mr. BhupenI12108@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12109 Akhilesh Tilware Akhilesh Tilware Mr. AkhileT12109@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12111 Sunil Verma Sunil Verma Mr. SunilV12111@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12112 Alok vyas Alok vyas Mr. AlokV12112@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12113 Sheel Kumar Yadav Sheel Kumar Yadav Miss. SheelY12113@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12114 Jeetendra Panwar Jeetendra Panwar Mr. JeetenP12114@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12115 Deepak Singh Deepak Singh Mr. DeepakS12115@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12116 Rajendra Parmar Rajendra Parmar Mr. RajendP12116@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12117 Satish kumar Parmar Satish kumar Parmar Mr. SatishP12117@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12118 Pawan Gujar Pawan Gujar Mr. PawanG12118@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12119 Raghunandan Nagar Raghunandan Nagar Mr. RaghunN12119@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12120 Rakesh Jaiswal Rakesh Jaiswal Mr. RakeshJ12120@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12121 Ravjeet Yadav Ravjeet Yadav Mr. RavjeeY12121@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12122 Ankit Patidar Ankit Patidar Mr. AnkitP12122@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12123 Karan Singh Thakur Karan Singh Thakur Mr. KaranT12123@nbhcindia.com Yogesh Kumar Deshmukh(NBHC00581) NBHCS12131 Sanjeev Ahirwar Sanjeev Ahirwar Mr. Yogesh Kumar Deshmukh(NBHC00581) NBHCS12134 Arvind Yadav Arvind Yadav Mr. Yogesh Kumar Deshmukh(NBHC00581) Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image005.png@01D73A84.937484E0] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,526
4
1
Resolved
Manoj Tiwari
Clarification.
Product
Clarification
null
Absence, Time and Attendance
null
null
2021-04-26T10:11:57+05:30
2021-04-26T17:10:21+05:30
yogesh.deshmukh@nbhcindia.com, judhistira.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, vikram.jangid@nbhcindia.com, santoshkumar.gupta@nbhcindia.com, meghrajsingh.sihose@nbhcindia.com
yogesh.deshmukh@nbhcindia.com, judhistira.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, vikram.jangid@nbhcindia.com, santoshkumar.gupta@nbhcindia.com, meghrajsingh.sihose@nbhcindia.com
yogesh.deshmukh@nbhcindia.com
null
null
Clarification
Hi Manoj, As discussed over the call, below employees' reporting Manager is Mr. Yogesh Kumar Deshmukh(NBHC00581) and previous AR requests of below employees were triggered to Reporting Manager Mr. Yogesh Kumar Deshmukh and approved by him also. As of now, there are no pending AR.. Request you to check and let us know if any employees have raised AR and not triggered to Reporting Manager. ​ Regards, Judhistira.M, Dear Yogesh, Please check and confirm. Rgds Manoj Tiwari , Dear sir/Mam Pls find attach screen short only 25 Manpower showing in Adrenalin under reporting Manager( Show in Monthly Calendar @@) Kindly check and confirm Regards, Yogesh Deshmukh Senior Field Technical Manager- Bhopal [cid:82CA0A1E-2BD3-42C6-966A-73EAF9ECD453]NBHC PROCOMM LABORATORY SERVICES (A DIVISION OF NBHC) National Bulk Handling Corporation Pvt. Ltd. (ISO 9001:2008 & ISO 22000:2005 certified) Add: 2nd Floor, Lalwani Complex, Hosangabad road, vidyanagar, Bhopal, M.P- 462031, | Ext.: 3031 Mobile: 7024224942 ________________________________ To subscribe to our SPECIALIZED COMMODITY REPORTS click here => http://www.nbhcindia.com/subscribe-reports For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> For any other queries or complaints please call our toll-free number 1800 103 6242 or write to us at customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> , Hi ​Yogesh, ​ As discussed over the call, if you type @@ in Employee summary of a particular form then only top 25 employees will reflect. However, you can access all employees who are reporting to you. If you are searching for a particular employee then please type @@ with Employee ID or Employee name. ​ As discussed, ​you are able to access below employees. So this is not an issue. Please revert for further clarification. ​ Regards, ​Judhistira.M, Dear sir Ok this is not issue but continues I am doing follow-up from 20.04.21 to 24.04.21 no body give solution of this type now that employ now show name in my under in HRIS all employe showing leave therefore they are doing work from 27.03.2021. Thanku for this suggestion Regards, Yogesh Deshmukh Senior Field Technical Manager- Bhopal [cid:82CA0A1E-2BD3-42C6-966A-73EAF9ECD453]NBHC PROCOMM LABORATORY SERVICES (A DIVISION OF NBHC) National Bulk Handling Corporation Pvt. Ltd. (ISO 9001:2008 & ISO 22000:2005 certified) Add: 2nd Floor, Lalwani Complex, Hosangabad road, vidyanagar, Bhopal, M.P- 462031, | Ext.: 3031 Mobile: 7024224942 ________________________________ To subscribe to our SPECIALIZED COMMODITY REPORTS click here => http://www.nbhcindia.com/subscribe-reports For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> For any other queries or complaints please call our toll-free number 1800 103 6242 or write to us at customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> , Dear sir Ok this is not issue but continues I am doing follow-up from 20.04.21 to 24.04.21 no body give solution of this type now that employ now show name in my under in HRIS all employe showing leave therefore they are doing work from 27.03.2021. Thanku for this suggestion Regards, Yogesh Deshmukh Senior Field Technical Manager- Bhopal [cid:82CA0A1E-2BD3-42C6-966A-73EAF9ECD453]NBHC PROCOMM LABORATORY SERVICES (A DIVISION OF NBHC) National Bulk Handling Corporation Pvt. Ltd. (ISO 9001:2008 & ISO 22000:2005 certified) Add: 2nd Floor, Lalwani Complex, Hosangabad road, vidyanagar, Bhopal, M.P- 462031, | Ext.: 3031 Mobile: 7024224942 ________________________________ To subscribe to our SPECIALIZED COMMODITY REPORTS click here => http://www.nbhcindia.com/subscribe-reports For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> For any other queries or complaints please call our toll-free number 1800 103 6242 or write to us at customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> , Hi Manoj,   As discussed over the call, please address this internally. Regards, Judhistira.m
2,435
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Kind reminder. From: Manoj Kumar Tiwari/NBHC/HR Sent: 24 April 2021 14:06 To: Judhistira Mohanty Cc: Jitendra Chaturvedi/NBHC/HR; Sudhanshu Kumar Singh2/NBHC/Trade Facilitation Subject: Sudhanshu Kumar-NBHC04490 not showing Dear Judhi, Below mentioned employee is not reflecting in my database .Please check and revert. Sudhanshu Kumar-NBHC04490 Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image005.png@01D73A84.A37707A0] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,527
5
1
Closed
Manoj Tiwari
Clarification.
Product
Clarification
null
Security
null
null
2021-04-26T10:12:17+05:30
2021-05-11T11:54:38+05:30
judhistira.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, jitendra.chaturvedi@nbhcindia.com, sudhanshu.singh2@nbhcindia.com, supulaxmi.konar@nbhcindia.com
judhistira.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, jitendra.chaturvedi@nbhcindia.com, sudhanshu.singh2@nbhcindia.com, supulaxmi.konar@nbhcindia.com
jitendra.chaturvedi@nbhcindia.com, sudhanshu.singh2@nbhcindia.com
null
null
Clarification
Hi Manoj, ​ As informed earlier, you will be able to access employees as per mapping done in Manage role player, As checked, below employee is belongs to NBHC Enterprices PVT Ltd OU and you are not mapped to this OU in Manage Role Player hence you are unable to access this employee. ​ Dear Supulaxmi,  Please check and do the mapping in Manage Role Player. Regards, Judhistira.M
2,436
unable to generate /Download tax computation sheet .Please find attachment 
12,528
5
4
Closed
Saravanan M
null
null
null
null
null
null
null
2021-04-26T10:37:25+05:30
2021-04-26T10:39:15+05:30
null
null
null
null
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null
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home
2,437
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please let us know how we can update "emergency contact details" of new joiner at the time of offer generation or employee code creation. -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,529
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Employee Information
null
null
2021-04-26T10:43:02+05:30
2021-05-11T13:49:07+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, On our analyses, we have  observed that the Emergency Contact Details form can be  filled only after the employee has been created , it is not feasible to update while the Offer Creation or  Employee creation.  Please check and share us your feedback. Thanks & Regards,  Mohamed Moosa A, need to set a reminder for employees who have not filled their emergency contact details. pls guide. On Mon, Apr 26, 2021 at 12:03 PM Mohamed Moosa A < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Jatinder Kumar Sharma, > > On our analyses, we have observed that the Emergency Contact Details form > can be filled only after the employee has been created , it is not > feasible to update while the Offer Creation or Employee creation. > > Please check and share us your feedback. > *Thanks & Regards,* > *Mohamed Moosa A* > > On Mon, 26 Apr at 10:43 AM , Jatinder Kumar Sharma < > sharma.jatinder@religare.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Hi Team, > > Please let us know how we can update "emergency contact details" of new > joiner at the time of offer generation or employee code creation. > > -- > Thanks & Regards, > > *Jatinder Kumar Sharma* > *Deputy Manager - Human Resources* > Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, > Noida-201301 > *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com > Values that steer us ahead: Passion | Innovation | Ambition | Diligence | > Teamwork > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 12529:1025874 > -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork , Hi Jatinder Kumar Sharma, The reminder for Emergency Contact Details form is already configured in 'Personal Information Status Reminder' with code level changes through the database. Please check and share us feedback. Thanks & Regards,  Mohamed Moosa A
2,438
Dear Madam, employee final closer done but it is seen as transaction pending for approval. EM ID: 74837. Regards, Sowmya
12,530
5
2
Closed
Sowmya
employee's final closure moved to fail due to "Time Our Expired". Now we have reprocessed the same.
Product
Clarification
null
Separation Management
null
null
2021-04-26T11:07:58+05:30
2021-04-26T18:37:21+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12497, Hi Sowmya, We have checked, employee's final closure moved to fail due to "Time Our Expired". Now we have reprocessed the same. ​ Please check and revert for any further clarifications. Regards, Srujana.M
2,439
Record Resignation for 123228 was raised and approved by the reporting. However, it is not available in Regional HR approval page and also not available in Final Closure page. Please rectify this issue at the earliest.
12,531
5
4
Closed
Albert D
data struck in queue while approval
Product
Clarification
null
Employee Information
null
null
2021-04-26T11:08:03+05:30
2021-05-11T12:48:41+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As discussed over the call, Resignation of employee 123228   , while approval from 101457 is failed. We have now moved it to pending with 101457 and requested team to Approve it .As per your confirmation its working fine now. please update us in case of clarification.
2,440
P2857 ^ Ramavtar Saini
12,532
5
3
Closed
Surendra Kumar
Patch
Customization
Data Correction
null
Performance Appraisal
null
null
2021-04-26T11:16:23+05:30
2021-05-11T14:50:25+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12494, Hi Surendra Kumar, We will check for the Employee - P2857 ^ Ramavtar Saini - Compent not uploaded and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, The issue has been rectified and patch has been deployed in the server and this will not occur for the new cases. Also we have verified for the Employee - P2857  ^ Abhijeet Madaan, the Competencies are getting displayed in the Self Appraisal form. ​ Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,441
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, The uploaded data and the downloaded data are different in case of salary upload. In screen it is showing correct but when we are downing the data, it shows wrong output. Please have a look and please call Saileena @ 9874079111 in this regard. She had tried with SSRL OU only. If issue resolved then we will proceed further. ​ Thanks & Regards ​ TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:f0ec8bc5-dd39-4842-ba72-a0887eefb329] ________________________________ From: SAILEENA SARKAR <saileena@salarpuriagroup.biz> Sent: 26 April 2021 10:56 To: Tanuj Mukherjee <tanuj@salarpuriagroup.biz> Subject: Fw: Salary SSRL 0046 FULL SALARY SHEET-APRILN2021- SSRL With Regards, Saileena Sarkar Sr Executive- HR [cid:e9b37fc9-87af-48bc-8041-3463268c02a1] ________________________________ From: SAILEENA SARKAR <saileena@salarpuriagroup.biz> Sent: Monday, April 26, 2021 10:56 AM To: Tanuj Mukherjee <tanuj@salarpuriagroup.biz> Subject: Fw: Salary SSRL 0046 BASIC SALARY, HRA AND SPECIAL ALLOWANCE MISMATCH WITH WHAT HAS BEEN UPLOADED. With Regards, Saileena Sarkar Sr Executive- HR [cid:5626c0de-10ad-4201-964c-9b7cb3b58293] ________________________________ From: SAILEENA SARKAR <saileena@salarpuriagroup.biz> Sent: Monday, April 26, 2021 10:41 AM To: SAILEENA SARKAR <saileena@salarpuriagroup.biz> Subject: Salary SSRL 0046 [cid:5751c898-0e87-44e2-a905-f4bfc0594412@INDPRD01.PROD.OUTLOOK.COM] Sent from my iPhone This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,533
5
1
Closed
Tanuj Mukherjee
The excel uploaded was not in text format.
Product
Clarification
null
Salary
null
null
2021-04-26T11:17:26+05:30
2021-05-12T10:49:19+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Tanuj Mukherjee, As communicated with Ms. Leena, kindly share the CTC Upload file(CTC Upload - ssdl regular) excel file, to verify the same from our end., ​ Thanks & Regards ​ TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:44983cea-5e0b-48b3-a99c-a6e7d19b9e7c] ________________________________ , Hi Tanuj Mukherjee, As communicated, any template(excel file) uploaded using data upload should be in TEXT format also the date should be in correct format - 01-APR-2021(DD-MMM-YYYY). We have attached the excel file in the correct format, kindly upload the attached file and process the salary details using "Salary Changes after cutoff", since now we are uploading the data after cut off date. For further clarification, feel free to reach us., Resolved
2,442
P2547 ^ Laxmi Charan Rachakonda
12,534
5
4
Closed
Surendra Kumar
MLM Label mismatch
Customization
Patch Deployment
null
Performance Appraisal
null
null
2021-04-26T11:20:35+05:30
2021-05-11T11:54:38+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12532, Hi Surendra Kumar, The issue has been rectified and the patch has been deployed for the issue. Please check submitting for the Employee code - P2547 ^ Laxmi Charan Rachakonda  and update us. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,443
How to lock the Tax declaration Form ??? Since we're freezing the payfile till 25th of April' 2021 but still employees are uploading their investments. To avoid this need to lock the same
12,535
5
3
Closed
Josephine G
provided the clarifaction.
Product
Configuration
null
Tax
null
null
2021-04-26T11:21:10+05:30
2021-05-11T11:54:39+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, Based on your request we have checked and found that the configuration TAX_DECL_SUBMIT_CUTOFF is set as 31. ​ So the form will enable for 31. Please change the configuration from your end.
2,444
Dear Team, For below employee unable to update bank account details. As per the user confirmation, employee is not re-hire case. Bank account existing row is not reflecting in application. User trying to update bank account details first time they got error already exists. Kindly check Employee Code- 91154 Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
12,536
5
1
Closed
shishira
Clarification
Customization
Clarification
null
Employee Information
null
null
2021-04-26T11:21:44+05:30
2021-05-12T15:48:32+05:30
iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, dhivya.v@myadrenalin.com
iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, dhivya.v@myadrenalin.com
iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, dhivya.v@myadrenalin.com
null
null
Clarification
Hi shishira, We understand that the below employee unable to update bank account details.   As per the user confirmation, employee is not re-hire case. Bank account existing row is not reflecting in application.   User trying to update bank account details first time they got error already exists We will share the connection post lunch and check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Sandeep, ​ Good Morning. ​ Please connect to the below link, Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting   https://us02web.zoom.us/j/87616320934?pwd=NkxiL0lLeGFneGQrTHFWYzM4Tk9QQT09 Meeting ID: 876 1632 0934   Passcode: d4vBz7 Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi shishira, As discussed over call, the Employee - 91154, has added the account details in the "Employee Bank details" form on 23-APR-2021 9:51. (Attached the screenshot for your reference) Please check with the Employee to confirm whether the details are getting displayed in the "Employee Bank details" form. Kindly check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,445
Reversal of below listed employees to be done   900453 Dhananjaya R M 333915 G.Raghunatha Rao 900164 Sunil Kumar 700364 Ashok Sarkar 900373 Sachin Ramchandra Dhule 900579 Shunny Kumar 702068 R.Kalaivani 333499 K.S.Soma Sundra 010023 Sunil V. Sawant 900304 Vikash Sharma 010041 Jotiram Jagtap 333504 Noorulla.S 715197 Sunil H
12,537
5
3
Closed
Gyanamayee Swain
Service request
Customization
Service Request
null
Performance Appraisal
null
null
2021-04-26T11:31:46+05:30
2021-05-11T11:54:40+05:30
null
null
null
null
null
Service Request
created_by: 2043020884409 time: 2021-04-26 06:01:46 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
2,446
Share below reports to Astrid, Goals summary report All score
12,538
5
3
Closed
Gyanamayee Swain
Service request
Customization
Service Request
null
Performance Appraisal
null
null
2021-04-26T11:32:47+05:30
2021-05-11T11:54:41+05:30
null
null
null
null
null
Service Request
created_by: 2043020884409 time: 2021-04-26 06:02:47 UTC, Hi Gyanamayee, Please find attached reports shared to Astrid over email as requested. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
2,447
Swapnil Baitule P1378 Vipul Dave P0592 Shailendra Gangrade P1138 Shrimi Rastogi P1572 Atish Jadkar P0860
12,539
5
4
Closed
Surendra Kumar
Data correction
Customization
Data Correction
null
Goal Management
null
null
2021-04-26T11:37:43+05:30
2021-04-26T13:47:02+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12534, Hi Surendra Kumar, As per the request, we have deleted the goals for the below employees and initiated  the goals again. Please check and confirm. Swapnil Baitule P1378 Vipul Dave P0592 Shailendra Gangrade P1138 Shrimi Rastogi P1572 Atish Jadkar P0860 Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,448
Hello team, Please create a new reason in the record resignation form. Separation Type: Death Resignation Reason: Death Note: Selecting the above-mentioned reason tool should allow us to close records on weekends as well. For further clarification reach me on 9052417773. Thanks, Varun
12,540
5
4
Closed
Sai Varun Ranga
Done the changes.
Product
Configuration
null
Employee Information
null
null
2021-04-26T11:49:05+05:30
2021-04-29T12:34:16+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sai Varun Ranga, Based on your request we have enabled the Action reason death in the system and provided the Access to HRFAC. Please check and confirm., Nirai, Unable to close record on weekend. FYI, attached the screenshot. Thanks, Varun, Hi Sai Varun Ranga, As discussed over the call, we have checked and found that, as per the Adrenalin configuration Configuration Name : RLD_CONF ​ This is to specify if the Resignation Letter date can be a holiday/weekly off.  If this is set as ‘Y’, then the Resignation Letter date cannot be a holiday/weekly-off day., Nirai, What to give in Value. I gave as N and submitted and tried rasing resignation but tool again popping as cannot last working day cannot be weeklyoff. Thanks, Varun, Hi Sai Varun Ranga, As requested we have changed the below configuration to N. RRD_CONF, LWD_CONF  ​ This is to specify if the Requested Relieving date can be a holiday/weekly-off. If this value is set as ‘Y’, then the Requested Relieving date cannot be a holiday/weekly-off day. Once you have done the resignation. Please change the configuration to to N. ​ ​
2,449
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Wasim Khan, The Competency data for below mentioned two employees from Instrumentation department were wrongly uploaded to some other employee ID. The same needs to be changed in the system as per attached file. Employee name Correct employee ID Incorrect employee ID Amaljith Unnikrishnan INM0240 INM0239 Dinesh Shinde INM0242 INM0241 Please update. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,541
5
1
Closed
Kirti Ghule
Backend correction
Product
Data Correction
null
Performance Appraisal
null
null
2021-04-26T11:49:17+05:30
2021-05-20T18:51:36+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Kirti Ghule, We will check the data of the reported cases and will update you on this.  ​ Thanks, Sumithra., Hi Kirti Ghule, ​We require your input to understand the exact issue and changes which are required from your end for the below employees.  Hence, we will connect with you tomorrow as per your request.  ​ Thanks, Sumithra., Hi Kirti Ghule, We are trying to reach you over the phone call but your number is busy. Please reach us back at 7358276857 to discuss on the same. ​ ​Thanks, Sumithra.
2,450
Dear  Team, Actual LWD need to be changed to 18th March 2021 of employee NBHC05990 ^ Gulab Bhau Gaikwad Regards, Supulaxmi Konar Hr-Operation lwd 
12,542
5
4
Closed
Supulaxmi Konar
Backend Update.
Product
Data Correction
null
Separation Management
null
null
2021-04-26T11:52:50+05:30
2021-05-11T12:48:46+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, ​ LWD changes have been done for Emp-NBHC05990. Please check and confirm. ​ Regards, Judhistira.M
2,451
Dear team,  I am not able to download the Leave Regularization details report from HRIS. I have been trying since 9 am without any result. Please support. 
12,543
5
3
Closed
Sheralyn Racheal Ireland
Reports is getting generated for a year so getting loaded
Product
Clarification
null
Time & Attendance Management
null
null
2021-04-26T12:00:02+05:30
2021-05-11T13:49:08+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sheralyn Racheal Ireland, As per the reported query, we understood that you are not able to download the leave regularization details report. Please provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Sheralyn Racheal Ireland, Please join the below session link. https://fastsupport.gotoassist.com/616363396 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Sheralyn Racheal Ireland, As discussed over the phone, we understood that you are trying to generate the Leave Regularization Details report for more than a year in system. Due to which the reports are getting loaded because huge records (More than 10000) are available. Hence we have generated the records from back end and shared the same to you in a bulk report. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thanks Rumana, this helps. Thanks & regards, Sheralyn Ireland McKinsey & Company, Inc. | 10 Floor, "Zenith" Ascendas International Techpark, C.S.I.R Road,Taramani | 600 113 Chennai | India Direct 04442265172 | Internal 8715172 sheralyn_racheal_ireland@mckinsey.com
2,452
Dear Team,  Getting the below error while trying to upload leave transactions in HRIS.  "From Date should be greater than or equal to Current Date while trying to insert"
12,544
5
3
Closed
Sheralyn Racheal Ireland
Allow Past Days is no
Product
Configuration
null
Absence, Time and Attendance
null
null
2021-04-26T12:02:27+05:30
2021-04-26T12:38:19+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12543, Hi Sheralyn Racheal Ireland, For the reported query, please navigate to Leave Configuration and choose the Leave Type and check under the Common Tab, Allow Past Days has been set as Yes or not. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank your Rumana, I tried the below steps and it worked. Thanks & regards, Sheralyn Ireland McKinsey & Company, Inc. | 10 Floor, "Zenith" Ascendas International Techpark, C.S.I.R Road,Taramani | 600 113 Chennai | India Direct 04442265172 | Internal 8715172 sheralyn_racheal_ireland@mckinsey.com
2,453
For 102151, LOP was cancelled on March for Feb 13 & 14. But it was not calculated on March month Salary as arrear. Please do rectify this issue and kindly ensure arrear salary computed on April Month Salary.
12,545
5
4
Closed
Albert D
no action taken
Product
Clarification
null
Salary
null
null
2021-04-26T12:02:44+05:30
2021-05-11T13:49:08+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As informed over the call, we have verified that there is two days of Arrear for this employee  and the same have been added to employee salary .Arrear amount is added .Kindly check the same and update us in case of clarification.
2,454
 Dear Team, Please re-open the below Employee confirmed F&F AOI1959 Rajdeep Dutta
12,546
5
3
Closed
Madhukara H S
changed confirm settle to N
Product
Clarification
null
Separation Management
null
null
2021-04-26T12:06:49+05:30
2021-05-11T17:53:37+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, Kindly join this session https://fastsupport.gotoassist.com/301386085, Hi Madhukara H S, ​ As discussed over the call, We have changed the AOI1959 employee settlement confirm status to N as per your request.Kindly check the same and update us in case of clarification., Dear Kohima, Thank you ..! It’s working fine… Thanks & Regards Madhukara H S Deputy Manager HR Payroll Cell No : 7674999171 Cancer Treatment Services Hyderabad Pvt. Ltd. 14th Floor, C Block, Mittal Towers, (Near Trinity Metro Station) MG Road, Bangalore – 560 001
2,455
Dear team, Please find attached. Internal system error is shown in approval page. Please check and resolve the same.  Ecode : N01387, N01221,N01521
12,547
5
4
Closed
Mahesh R
incorrect data provided from approver end. Instead of numeric value in the what and how column, approver provided the characters
Product
Clarification
null
Performance Management
null
null
2021-04-26T12:10:20+05:30
2021-04-30T10:57:50+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets
2,456
HI Had raised AR on 15-Apr But its not going for Approval  cant find that entry in Pullback Transaction from Also Looking Forward for your Kind Support  Thanks 
12,548
5
4
Closed
Vinoth Kumar
Removed the queue data
Product
Data Correction
null
Absence, Time and Attendance
null
null
2021-04-26T12:13:10+05:30
2021-07-02T13:41:16+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vinoth Kumar, We will initiate the session and check on the above-reported concern please provide us a timeline., Looking forward for your connection , Hi Vinoth Kumar, ​ REquesting you to connect the below link. https://fastsupport.gotoassist.com/123156346, Hi Vinoth Kumar, As discussed over the call, We have checked and removed the queue data for the mentioned employeee. Please check and confirm.
2,457
we had onboarded Rajat Juneja Head for Business Transformation despite his activities being done his name if not reflecting in employee creation can you please check as we need to create his code today 
12,549
5
3
Closed
Surendra Kumar
P3103
Product
Clarification
null
Employee Information
null
null
2021-04-26T12:26:32+05:30
2021-05-11T19:52:29+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, While checking with the Employee creation form through our Admin Login - 1000, the candidate is getting displayed for employee creation. (Attached the screenshot for your reference). Also please check with the HRFAC - P3103 Abhisehk login whether it is getting displayed for Employee creation and update us. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, It is not reflecting with P3103, Hi Surendra Kumar, Please check now the candidate is getting displayed for employee creation for the HRFAC - P3103 Abhisehk  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,458
Need to create a New workflow for Employee creation. Tried to do that but nable to see the changes
12,550
5
3
Closed
Vinay Dandeli
Clarified on the user group mapping
Product
Clarification
null
Manage Employees
null
null
2021-04-26T12:29:21+05:30
2021-05-11T14:50:26+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.113 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vinay Dandeli, As per our session, we have modified the workflow definition master for employee creation and added the employee: Kalpana to the HR foundation -Admin to access Employee creation form.  Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
2,459
For APL16394 Increment is given 1000 Rupees WEF from 21.03.2021 and he is having LOP of 2 days in March 2021 now System is calculating the Arrear as 218 We need clarity on it how the calculation is calculated It should be 267 for 8 days 333 for 10 days Let us know the Calculation at the earliest
12,551
5
4
Closed
Vidyasagar
issue addressed
Product
Patch Deployment
null
Salary
null
null
2021-04-26T12:43:40+05:30
2021-05-12T10:49:20+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We will analyze the query raised on Arrears getting calculated wrongly for the shared employee, we will verify the same and share the updates with you at the earliest. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call, the concern reported on Arrears calculation has been identified as an issue and we have addressed the same. Please verify and let us k now in case of any queries. Thanks and Regards, Dhivya . V
2,460
Hi Team, I have raised the Ticket #: 329128. Please check and revert. Regards, Selina Gilani Payroll | Human Resource [cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=> Learn from the eCW experts: Click here<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL2Ntcy9wcmV2aWV3VGVtcGxhdGUuanNwP3Byb2R1Y3RfaWQ9MTI2Jyk=> to join our monthly Regional Chapter webinars! eClinicalWorks, Boomerang 7th Floor, Main Chandivali Farm Road, Near Chandivali Studio, Andheri East Mumbai:400072 T: 508-836-2700 x22545 | F: 508-836-4466 | T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196 <http://www.facebook.com/pages/eClinicalWorks/135223269826289> <http://twitter.com/#!/eclinicalworks> selina.gilani@eclinicalworks.com<mailto:selina.gilani@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/> 130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/> <https://specialevents.eclinicalworks.com/event/nc-2016/home> CONFIDENTIALITY NOTICE TO RECIPIENT: This transmission contains confidential information belonging to the sender that is legally privileged and proprietary and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). If you are not the intended recipient of this e-mail, you are prohibited from sharing, copying, or otherwise using or disclosing its contents. If you have received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete this e-mail and any attachments without reading, forwarding or saving them. Thank you.
12,552
5
1
Closed
Selina A. Gilani
Change request/data correction
Product
Data Correction
null
Separation
null
null
2021-04-26T12:49:28+05:30
2021-07-12T15:53:08+05:30
null
null
null
null
null
Clarification
Hi Selina A. Gilani, As reported query says, LWD changes required for an employee hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Selina A. Gilani, Based on your request, we have changed the last working date of the reported employee to 21-apr-2021.  Kindly check the same and revert your feedback. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
2,461
For 101006, when we tried to pullback the resignation, it went to Failed transaction. We tried reprocessing it, but it is not getting resolved. Kindly resolve this issue. 
12,553
5
4
Closed
Albert D
CLarification
Product
Clarification
null
Separation Management
null
null
2021-04-26T12:50:02+05:30
2021-05-11T14:50:27+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As informed the record is now reflecting properly and is pending with 101046.Kindly check the same and update us in case of clarification.
2,462
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Judhi, I am not able to update Ajit Behera -NBHC05276 record resignation in HRIS. Please check and confirm. Rgds Manoj Tiwari From: Soumitra Samanta/NBHC/Trade Facilitation Sent: 26 April 2021 12:58 To: Manoj Kumar Tiwari/NBHC/HR; Shailesh Kokate/NBHC/Admin Cc: Mahesh Jha/NBHC/Business Development; PrasantaKumar Nayak/NBHC/Trade Facilitation; Raghaw Kumar Choudhary/NBHC/Trade Facilitation Subject: Re: Resignation Dear Sir, Pls don't process his salary & hold his F&F, cause he has not submitted company asset yet. Pls process salary after our confirmation. Regards, Soumitra. 8637542727. ​ ________________________________ From: Manoj Kumar Tiwari/NBHC/HR <manoj.tiwari@nbhcindia.com> Sent: 26 April 2021 03:23 To: Soumitra Samanta/NBHC/Trade Facilitation <soumitra.samanta@nbhcindia.com>; Shailesh Kokate/NBHC/Admin <Shailesh.Kokate@nbhcindia.com> Cc: Mahesh Jha/NBHC/Business Development <mahesh.jha@nbhcindia.com>; PrasantaKumar Nayak/NBHC/Trade Facilitation <PrasantaKumar.Nayak@nbhcindia.com>; Raghaw Kumar Choudhary/NBHC/Trade Facilitation <RaghawKumar.Choudhary@nbhcindia.com> Subject: RE: Resignation Dear Shailesh, Please pay salary upto 3rd April. Rgds Manoj Tiwari From: Soumitra Samanta/NBHC/Trade Facilitation Sent: 26 April 2021 12:20 To: Manoj Kumar Tiwari/NBHC/HR Cc: Mahesh Jha/NBHC/Business Development; PrasantaKumar Nayak/NBHC/Trade Facilitation; Raghaw Kumar Choudhary/NBHC/Trade Facilitation Subject: Re: Resignation Dear Sir, With reference to the below mail Kindly inform you that whs mr. Ajit Behera has resigned his services from NBHC. His employee ID_ NBHC05276. His last working day is 3rd april'21. Note: He has not yet submitted the company assets.So request you to pls don't process his salary for april month & hold his f&f until we confirm. Regards, Soumitra. 8637542727. ​ ________________________________ From: Ajit Behera <ajitbehera1804@gmail.com> Sent: 26 April 2021 01:02 To: PrasantaKumar Nayak/NBHC/Trade Facilitation <PrasantaKumar.Nayak@nbhcindia.com>; Soumitra Samanta/NBHC/Trade Facilitation <soumitra.samanta@nbhcindia.com> Cc: Mahesh Jha/NBHC/Business Development <mahesh.jha@nbhcindia.com> Subject: Resignation Dear Sir, I would like to communicate you that, I am resigning from my position as a operation supervisor for the our organisation ( NBHC), for family problem . Thank you for the professional and personal development you have assisted me with over the last nine months. I consider just about everyone I have met here to be friends of mine now, and I will miss you all. However I will be unable to fulfill the commitments of my position here for the foreseeable future. So, I am request to you kindly accept my Resignation. Regards Ajit behera Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited reserves the right to monitor all communications. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,554
5
1
Closed
Manoj Tiwari
Clarification.
Product
Clarification
null
Security
null
null
2021-04-26T13:00:51+05:30
2021-05-11T14:50:30+05:30
ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com, jitendra.chaturvedi@nbhcindia.com
ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com, jitendra.chaturvedi@nbhcindia.com
jitendra.chaturvedi@nbhcindia.com
null
null
Clarification
Hi Manoj, As discussed, OU Mapping was missing in Manage role player for Emp-NBHC05276. Hence you were unable to access record resignation of Emp-NBHC05276.  ​ As informed earlier, if you are unable to access a particular employee then please check the mapping in Manage role player form and confirm if you are the role player for the particular employee or not. If mapping is missing then please check with your internal team and do the mapping. Regards, Judhistira.M
2,463
Pay process is stuck in 60% and not moving ahead. Please check 
12,555
5
4
Closed
Senthil kumar M S
DB scheme is amrked as DB_owner insetad of DBO
Product
Clarification
null
Pay process
null
null
2021-04-26T13:16:32+05:30
2021-05-11T18:49:35+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12475, Hi Senthil kumar M S, As ​discussed over the call, We have understood that pay process is stopped near 60% we have taken session and working on the query .We will check and update you the status., Hi Senthil kumar M S, As per your request ,,We have verified the PAY PROCESS. Since Data base schema is updated as DB_owner instead of DBO pay process failed as it cannot fild the view under DBO. After change the scheme from DB_OWNER To DBO pay process is happened successfully . Kindly check the same and update us in case of clarification.
2,464
Dear Vijay, As discussed please reset my UAT Password and confirm. [cid:image003.png@01D73A9E.80C273B0] Amlesh Saroj Manager HR Helping BIC create collaboration email: amlesh.saroj@bicworld.com<mailto:amlesh.saroj@bicworld.com> Mobile: +91 9518990274 Address: BIC-Cello (India) Pvt. Ltd. (Formerly- Cello Stationery Products) Survey no. 717/1,2,3, Somnath road, Dabhel, Daman (U.T.)- 396 210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image004.png@01D73A9E.80C273B0]<https://www.bicworld.com/en> [cid:image005.png@01D73A9E.80C273B0] <https://www.linkedin.com/company/bic/> [cid:image006.png@01D73A9E.80C273B0] <https://www.youtube.com/user/bicbrand> [cid:image007.png@01D73A9E.80C273B0] <https://www.instagram.com/bic_group/> [cid:image008.png@01D73A9E.80C273B0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: Suvarna, Sonali <Sonali.Suvarna@bicworld.com> Sent: Wednesday, April 14, 2021 3:52 PM To: Saroj, Amlesh <Amlesh.Saroj@bicworld.com> Cc: Gaur, Esha <Esha.Gaur@bicworld.com> Subject: RE: Exit Interview Report Hi Amlesh, I am able to access Adrenalin UAT. Check again pls. [cid:image013.png@01D73A9E.80C273B0] Regards, Sonali From: Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>> Sent: 12 April 2021 12:59 To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com<mailto:Sonali.Suvarna@bicworld.com>> Cc: Gaur, Esha <Esha.Gaur@bicworld.com<mailto:Esha.Gaur@bicworld.com>> Subject: RE: Exit Interview Report Hi Sonali, Not able to login using same password, please check. UAT URL - https://hrms.myadrenalin.com/adrenalin/ [cid:image014.png@01D73A9E.80C273B0] [cid:image003.png@01D73A9E.80C273B0] Amlesh Saroj Manager HR Helping BIC create collaboration email: amlesh.saroj@bicworld.com<mailto:amlesh.saroj@bicworld.com> Mobile: +91 9518990274 Address: BIC-Cello (India) Pvt. Ltd. (Formerly- Cello Stationery Products) Survey no. 717/1,2,3, Somnath road, Dabhel, Daman (U.T.)- 396 210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image004.png@01D73A9E.80C273B0]<https://www.bicworld.com/en> [cid:image005.png@01D73A9E.80C273B0] <https://www.linkedin.com/company/bic/> [cid:image006.png@01D73A9E.80C273B0] <https://www.youtube.com/user/bicbrand> [cid:image007.png@01D73A9E.80C273B0] <https://www.instagram.com/bic_group/> [cid:image008.png@01D73A9E.80C273B0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: Suvarna, Sonali <Sonali.Suvarna@bicworld.com<mailto:Sonali.Suvarna@bicworld.com>> Sent: Saturday, April 10, 2021 11:30 AM To: Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>> Subject: RE: Exit Interview Report Hi, Password - adnet2008 Regards, Sonali From: Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>> Sent: 10 April 2021 08:51 To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com<mailto:Sonali.Suvarna@bicworld.com>> Subject: RE: Exit Interview Report Hi Sonali, I am not using Adrenalin UAT Module from quite some time hence not able to recollect the password to complete the UAT of Exit Interview report. Please reset the password and confirm to complete the UAT and share feedback. [cid:image015.png@01D73A9E.80C273B0] [cid:image003.png@01D73A9E.80C273B0] Amlesh Saroj Manager HR Helping BIC create collaboration email: amlesh.saroj@bicworld.com<mailto:amlesh.saroj@bicworld.com> Mobile: +91 9518990274 Address: BIC-Cello (India) Pvt. Ltd. (Formerly- Cello Stationery Products) Survey no. 717/1,2,3, Somnath road, Dabhel, Daman (U.T.)- 396 210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image004.png@01D73A9E.80C273B0]<https://www.bicworld.com/en> [cid:image005.png@01D73A9E.80C273B0] <https://www.linkedin.com/company/bic/> [cid:image006.png@01D73A9E.80C273B0] <https://www.youtube.com/user/bicbrand> [cid:image007.png@01D73A9E.80C273B0] <https://www.instagram.com/bic_group/> [cid:image008.png@01D73A9E.80C273B0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: Gaur, Esha <Esha.Gaur@bicworld.com<mailto:Esha.Gaur@bicworld.com>> Sent: Friday, April 9, 2021 9:25 AM To: Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>> Subject: RE: Exit Interview Report Hi Amlesh, Please complete on priority as I have to start analysis of all employees. Thank and Regards [cid:image016.jpg@01D73A9E.80C273B0] Esha GAUR Assistant Manager - Talent Acquisition, BIC Cello India Helping BIC create Change email: esha.gaur@bicworld.com<mailto:esha.gaur@bicworld.com> mobile: +91 6359601101 address: BIC Cello (India) Pvt Ltd Survey No 711/1/2/3/4 , Somnath Road, Dabhel Daman (U.T) 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image004.png@01D73A9E.80C273B0] <https://www.bicworld.com/en> [cid:image005.png@01D73A9E.80C273B0] <https://www.linkedin.com/company/bic/> [cid:image006.png@01D73A9E.80C273B0] <https://www.youtube.com/user/bicbrand> [cid:image007.png@01D73A9E.80C273B0] <https://www.instagram.com/bic_group/> [cid:image008.png@01D73A9E.80C273B0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: Gaur, Esha Sent: 07 April 2021 17:54 To: Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>> Subject: FW: Exit Interview Report FYNA Thank and Regards [cid:image016.jpg@01D73A9E.80C273B0] Esha GAUR Assistant Manager - Talent Acquisition, BIC Cello India Helping BIC create Change email: esha.gaur@bicworld.com<mailto:esha.gaur@bicworld.com> mobile: +91 6359601101 address: BIC Cello (India) Pvt Ltd Survey No 711/1/2/3/4 , Somnath Road, Dabhel Daman (U.T) 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image004.png@01D73A9E.80C273B0] <https://www.bicworld.com/en> [cid:image005.png@01D73A9E.80C273B0] <https://www.linkedin.com/company/bic/> [cid:image006.png@01D73A9E.80C273B0] <https://www.youtube.com/user/bicbrand> [cid:image007.png@01D73A9E.80C273B0] <https://www.instagram.com/bic_group/> [cid:image008.png@01D73A9E.80C273B0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: Suvarna, Sonali <Sonali.Suvarna@bicworld.com<mailto:Sonali.Suvarna@bicworld.com>> Sent: 07 April 2021 17:41 To: Gaur, Esha <Esha.Gaur@bicworld.com<mailto:Esha.Gaur@bicworld.com>> Subject: FW: Exit Interview Report Hi Esha, We had built this in UAT, but I did not receive any feedback from Manuf HR. This should be there in UAT still. Not moved to Production. Regards, Sonali From: Suvarna, Sonali Sent: 22 May 2020 11:37 To: Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>>; Naik, Reenu <reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com>> Subject: RE: Exit Interview Report Hi Amlesh, Exit Interview Ireporter is built in UAT. Kindly test and let me know your feedback. Report name: Exit interview Ireport. Regards, Sonali From: Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>> Sent: 16 December 2019 10:34 To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com<mailto:Sonali.Suvarna@bicworld.com>> Subject: RE: Exit Interview Report Hi Sonali, In current year 16 employees from 2.1 and above category have left and for Leveled employees exit interview is mandatory and all these employees have completed their exit interview. EMPLOYEE_NUMBER EMPLOYEENAME DATE OF JOINING DESIGNATION GRADE 802101 JANAKKUMAR BIPINCHANDRA DESAI 01-06-11 SENIOR MANAGER - ADMINISTRATION 2.2 808062 SHARADCHANDRA L MISHRA 01-05-11 MANAGER - PLANT HR 2.1 810329 BHAVESH RAMJIBHAI CHAVADA 02-01-15 MANAGER - PLANT FINANCE 2.1 810728 BOOPATHI BADRAN 24-08-16 SENIOR MANAGER - PRODUCT ENGINEERING DESIGN 2.2 888097 DEEPAK KUMAR MEHTA 01-12-15 SENIOR MANAGER - EHS 2.2 890011 AMISH I PATEL 25-10-04 MANAGER - DESPATCH 2.1 890036 ASHISH LENKA 14-05-05 MANAGER - PLANT QUALITY 2.1 890080 WILLIAM IGNATIUS VAZ 15-03-18 PLANT HEAD 3.1 815070 SANJEEV KUMAR JAIN 26-12-16 PLANT HEAD 3.1 803467 MUKESH JHA 16-05-16 MANAGER - SUPPLIER QUALITY 2.1 808105 SIBA PRASAD DAS 09-05-16 MANAGER - PLANT HR 2.1 803468 PRASHANT KUMAR SINGH 09-06-16 SENIOR MANAGER - PRODUCTION 2.2 803530 SRINIT DAS 02-05-15 PLANT MANAGER 2.2 810697 JAISON P THOMAS 20-06-16 PLANT MANAGER 3.1 890335 AMIT GARG 15-12-18 MANAGER - PLANT FINANCE 2.1 890433 SURENDRA RAMDAS GHOGARE 05-03-19 MANAGER - EHS 2.1 [cid:image017.png@01D73A9E.80C273B0] Amlesh Saroj Manager HR Helping BIC create collaboration email: amlesh.saroj@bicworld.com<mailto:amlesh.saroj@bicworld.com> Mobile: +91 9518990274 Address: BIC-Cello (India) Pvt. Ltd. (Formerly- Cello Stationery Products) Survey no. 717/1,2,3, Somnath road, Dabhel, Daman (U.T.)- 396 210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image004.png@01D73A9E.80C273B0]<https://www.bicworld.com/en> [cid:image005.png@01D73A9E.80C273B0] <https://www.linkedin.com/company/bic/> [cid:image006.png@01D73A9E.80C273B0] <https://www.youtube.com/user/bicbrand> [cid:image007.png@01D73A9E.80C273B0] <https://www.instagram.com/bic_group/> [cid:image008.png@01D73A9E.80C273B0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: Suvarna, Sonali <Sonali.Suvarna@bicworld.com<mailto:Sonali.Suvarna@bicworld.com>> Sent: Thursday, December 12, 2019 5:26 PM To: Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>> Subject: RE: Exit Interview Report Hi Amlesh, Would you have employees who have filled the exit interview in Adrenalin as I am checking I cannot see any ones records. Regards, Sonali From: Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>> Sent: 10 December 2019 22:37 To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com<mailto:Sonali.Suvarna@bicworld.com>> Subject: RE: Exit Interview Report Dear Sonali, Have checked exit interview report however it seems that this report has still not been configured, please check and update us on the same. [cid:image018.png@01D73A9E.80C273B0] Amlesh Saroj Manager HR Helping BIC create collaboration email: amlesh.saroj@bicworld.com<mailto:amlesh.saroj@bicworld.com> Mobile: +91 9518990274 Address: BIC-Cello (India) Pvt. Ltd. (Formerly- Cello Stationery Products) Survey no. 717/1,2,3, Somnath road, Dabhel, Daman (U.T.)- 396 210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image004.png@01D73A9E.80C273B0]<https://www.bicworld.com/en> [cid:image005.png@01D73A9E.80C273B0] <https://www.linkedin.com/company/bic/> [cid:image006.png@01D73A9E.80C273B0] <https://www.youtube.com/user/bicbrand> [cid:image007.png@01D73A9E.80C273B0] <https://www.instagram.com/bic_group/> [cid:image008.png@01D73A9E.80C273B0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: Balakumaran V <Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>> Sent: Tuesday, December 3, 2019 12:48 PM To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com<mailto:Sonali.Suvarna@bicworld.com>>; Prasath Kubendran <prasath.k@myadrenalin.com<mailto:prasath.k@myadrenalin.com>>; Vijayakumar K <Vijayakumar.K@myadrenalin.com<mailto:Vijayakumar.K@myadrenalin.com>> Cc: Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>> Subject: RE: Exit Interview Report ++Looping Vijay Best Regards, Balakumaran.v Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095 "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". From: Suvarna, Sonali [mailto:Sonali.Suvarna@bicworld.com] Sent: 03 December 2019 12:48 To: Prasath Kubendran <prasath.k@myadrenalin.com<mailto:prasath.k@myadrenalin.com>> Cc: Balakumaran V <Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>>; Saroj, Amlesh <Amlesh.Saroj@bicworld.com<mailto:Amlesh.Saroj@bicworld.com>> Subject: Exit Interview Report Importance: High Hi Prasath, Do we have any standard Exit Interview Report in Adrenalin ? Regards, Sonali ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________
12,556
5
1
Closed
Sonali
PWD RESET
Product
Clarification
null
Employee Information
null
null
2021-04-26T13:17:42+05:30
2021-05-11T13:49:09+05:30
vijayan.g@myadrenalin.com
null
null
null
null
Clarification
Hi Sonali, As discussed over the call, Kindly user the below user id and PWD to UAT, Userid: AES01 PWD:  adnet2009 company: Cellout Thanks and Regards Vijayakumar k
2,465
Hi Srujana, I have uploaded CTC of few employees after cut off date. Kindly help me with moving revised CTC in current month payroll. PFB employee codes: 803524 803667 805042 890892 890997 801909 890929 891019 891022 815123 Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D73A9F.08B57600] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA
12,557
5
1
Closed
Sonali
CTC details has been moved
Product
Service Request
null
Salary
null
null
2021-04-26T13:21:21+05:30
2021-05-11T13:49:09+05:30
srujana.m@myadrenalin.com, obaidur.khan@bicworld.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, harshaj.service_provider@bicworld.com
srujana.m@myadrenalin.com, obaidur.khan@bicworld.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, harshaj.service_provider@bicworld.com
obaidur.khan@bicworld.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com
null
null
Service Request
Dear Harsha, We have checked one employee:815123 details are available in future tables. Now we have moved to transactions to current tables. Remaining employees CTC details has been moved. Request you to re-check and confirm for further analysis. ? Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________
2,466
SSRS Report Not Generated and Blank Screen reported. Requested to address the same at the earliest..
12,558
5
4
Closed
Saravanan M
Access Removed
Product
Clarification
null
Payroll Management
null
null
2021-04-26T14:17:49+05:30
2021-05-06T17:02:20+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, We request you to please check whether the report is getting generated through Easy Search Bar in system or not. Please check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, we are able to generate tax computation report through easy search Bar in system but user wants to use from SSRS ., Hi Saravanan M, Please provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi, User is generated the Report as mentioned, But the TAX in slip and Report with huge difference. we here with attached Two different Groups., Hi Saravanan M, Please be informed, due to vulnerability issues, the SSRS Reports has been removed. But the user can access the report directly through the Easy Search Bar in system. They will be able to generate the same. For any other queries, kindly raise it as a new ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
2,467
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, Case was tagged as Death under employee deactivation to do it as Inactive.(screenshot below for done successfully) However it is still showing as Active in below reports. Please find below the report wherein status is still showing as ACTIVE. ACTIVE EMPLOYEE DETAILS - 2338_IDBI - Report spooled for active headcount Employee Status Report 2338 - exit report Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: hrsupport south Sent: 26 April 2021 11:23 To: Hr Fnf Cc: Kavita Kamath; Hrsupport North Subject: RE: Sad demise--Nitin Misra -117465--BH Lucknow Dear Mam, Id is still active in headcount Resignation Rejected is reflecting in todays exit report Best Regards Charmaine Mendonca HR - Operations T : (+91) 022 - 23029200 Extn: 9037 M: (+91) 9137533380| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Hrsupport North Sent: Saturday, April 24, 2021 6:25 PM To: Hr Fnf Cc: hrsupport south; Kavita Kamath Subject: RE: Sad demise--Nitin Misra -117465--BH Lucknow Dear Mam, Id is still active in headcount Best Regards Maneesha Rajan HR-Operations T: (+91) 022 - 23029200 Extn: 9033 M: (+91) 9152712194| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Hr Fnf Sent: Saturday, April 24, 2021 10:48 AM To: Hrsupport North Cc: hrsupport south; Kavita Kamath Subject: RE: Sad demise--Nitin Misra -117465--BH Lucknow Hi, Please check now as employee deactivation done on system. [cid:image008.png@01D73A7F.AE8E54E0] Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Hrsupport North Sent: 24 April 2021 10:44 To: Hr Fnf Cc: hrsupport south; Kavita Kamath Subject: RE: Sad demise--Nitin Misra -117465--BH Lucknow Dear Mam, ID is showing as Active in headcount report and in exit report it is showing as resignation rejected as he had put up resignation earlier. Best Regards Maneesha Rajan HR-Operations T: (+91) 022 - 23029200 Extn: 9033 M: (+91) 9152712194| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Hr Fnf Sent: Saturday, April 24, 2021 10:41 AM To: Hrsupport North Cc: hrsupport south; Kavita Kamath Subject: RE: Sad demise--Nitin Misra -117465--BH Lucknow Is it showing as deactivated?? As checked with Adrenalin team, other than Resignation /Termination no other option will be shown as it will come under customization pricing. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Hrsupport North Sent: 24 April 2021 10:39 To: Hr Fnf Cc: hrsupport south; Kavita Kamath Subject: RE: Sad demise--Nitin Misra -117465--BH Lucknow Dear Mam, Nitin Misra -117465 is not reflecting as death case, I am manually tagging him under death case and putting dates blank. Best Regards Maneesha Rajan HR-Operations T: (+91) 022 - 23029200 Extn: 9033 M: (+91) 9152712194| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: Hr Fnf Sent: Saturday, April 24, 2021 10:03 AM To: hrsupport south; Hrsupport North Subject: FW: Sad demise--Nitin Misra -117465--BH Lucknow Hi, Please check if below death case is reflecting as inactive on active headcount. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,559
5
3
Closed
Pallavi Karekar
Report logic changed & Product bug as well
Customization
Patch Deployment
null
Separation
null
null
2021-04-26T14:42:06+05:30
2021-05-12T14:49:48+05:30
ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com, gowtham.n@myadrenalin.com
gowtham.n@myadrenalin.com, ask.adrenalin@myadrenalin.com, vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com
vishal.mulgaonkar@ageasfederal.com, kavita.kamath@ageasfederal.com, hrsupportsouth@ageasfederal.com, hrsupportnorth@ageasfederal.com, gowtham.n@myadrenalin.com
null
null
Software Problem
Hi Pallavi, ​ ​As informed, the submitted Employee Deactivation had moved to failed transaction due to an empty Relieving date. As suggested by you, we have updated the same as "23rd April 2021" and re-processed the deactivation and the employee is now inactive. Please check the reports now and confirm. Meanwhile, we are checking internally to enable the Relieving date field for Death cases also. We will keep you posted on the progress. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Pallavi, As informed, this was due to the empty letter date for Death & Absconding cases, and the report date filter checks only the letter date. We have now altered the report logic, to consider the Actual Relieving date wherever the Letter date is empty.  Please check on the report with the user and share your feedback. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, We are able to view the case in Exit report now as shown below: EMPLOYEE ID EMPLOYEE NAME STATUS(POST APPROVAL L1,L2,L3) SEPARATION TYPE RESIGNATION DATE ACCEPTED LWD BY MANAGER RELIEVING DATE BY SYSTEM 117465 Nitin Misra Resigned 23-Apr-2021 23-Apr-2021 Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
2,468
Hi team, pls provide full PMS Access to Employee ID 11886 Pls do it asap
12,560
5
3
Closed
Malini N
access provided
Product
Configuration
null
Performance Management
null
null
2021-04-26T14:44:20+05:30
2021-04-28T14:44:06+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11430, Hi team,  pls provide all the access available for 11942 to 11886 as well, Hi Malini N, During a check, we have found that the given 2employees are mapped with admin group "Performance Alignment - Admin" but role and module has not been created. ​ So we have created a new role PMSFAC and mapped it into Performance module. ​ Please check now and get back to us if you have any questions. ​ Regards Raghu.t
2,469
Dear Team, Kindly hold the salary of the below mentioned employee. S/No Emp No Emp Name Month NET PAY 1 09478 Tejaswi Mar.19  15,889.00  Regards Abhishek 8240332855
12,561
5
4
Closed
Argha Ghosh
SALARY HOLD
Product
Data Correction
null
Salary
null
null
2021-04-26T14:46:16+05:30
2021-05-11T14:50:31+05:30
abhishek.jhunjhunwala@arohan.in, nazrul.islam@arohan.in
abhishek.jhunjhunwala@arohan.in, nazrul.islam@arohan.in
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, The below employee we have to hold the salary from our end, ​ Kindly check your end and share feedback. Thanks and Regards Vijayakumar k
2,470
Dear Mani, I have cancelled backdated unpaid leave and applied annual and unpaid leave with correct dates. May you please update it so it can be effected in April payroll. EI 236 4435 Rajesh Yadav Electrical Fitter [cid:imagee47478.PNG@644b37d2.43864503]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image638c53.PNG@c24aa284.46b3be88]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image001057.JPG@8c59891d.48a2c040]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Muralidharan Swaminathan Sent: Sunday, April 25, 2021 1:59 PM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com>; Kanthi Kumar Ainampudi <kanthi@e-i-emirates.com> Cc: Tariq Al Hosani <tariq@e-i-emirates.com>; Amit Sangha <Amit.Sangha@abaninvestment.com>; LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com>; Ahmad Asfoura <Ahmad.Asfoura@jumanenergy.com>; Muhammad Anum Raza Bukhari <Muhammad.Bukhari@jumanenergy.com> Subject: RE: Rajesh Yadav (4435) Leave Salary Issue Approved due to extraordinary circumstances. We need to make sure that reversal of leaves are taken care of contemporaneously in future. Dear Elton Regards [cid:image004.png@01D739DB.2EA3D970]<https://www.e-i-emirates.com/> A Ghobash Group Company [cid:image005.png@01D739DB.2EA3D970]<https://www.linkedin.com/company/e-&-i-emirates-llc> WWW.E-I-EMIRATES.COM<http://WWW.E-I-EMIRATES.COM> MURALIDHARAN SWAMINATHAN General Manager M:+971 50 1047635 | T: +971 2 3107000 | Ext: 7222 PO Box:41708, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi [cid:image006.png@01D739DB.2EA3D970]<https://www.e-i-emirates.com/> From: Elton Dasilva Sent: Sunday, April 25, 2021 1:42 PM To: Kanthi Kumar Ainampudi <kanthi@e-i-emirates.com<mailto:kanthi@e-i-emirates.com>>; Muralidharan Swaminathan <murali@e-i-emirates.com<mailto:murali@e-i-emirates.com>> Cc: Tariq Al Hosani <tariq@e-i-emirates.com<mailto:tariq@e-i-emirates.com>>; Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>; LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>>; Ahmad Asfoura <Ahmad.Asfoura@jumanenergy.com<mailto:Ahmad.Asfoura@jumanenergy.com>>; Muhammad Anum Raza Bukhari <Muhammad.Bukhari@jumanenergy.com<mailto:Muhammad.Bukhari@jumanenergy.com>> Subject: RE: Rajesh Yadav (4435) Leave Salary Issue Dear Murali, Please advise if the below request can be approved. [cid:image001.png@01D739DB.2EA3D970]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D739DB.2EA3D970]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D739DB.2EA3D970]<http://www.abaninvestment.com> From: Elton Dasilva Sent: Monday, April 12, 2021 12:56 PM To: Kanthi Kumar Ainampudi <kanthi@e-i-emirates.com<mailto:kanthi@e-i-emirates.com>>; Muralidharan Swaminathan <murali@e-i-emirates.com<mailto:murali@e-i-emirates.com>> Cc: Tariq Al Hosani <tariq@e-i-emirates.com<mailto:tariq@e-i-emirates.com>>; Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>; LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>>; Ahmad Asfoura <Ahmad.Asfoura@jumanenergy.com<mailto:Ahmad.Asfoura@jumanenergy.com>>; Muhammad Anum Raza Bukhari <Muhammad.Bukhari@jumanenergy.com<mailto:Muhammad.Bukhari@jumanenergy.com>> Subject: RE: Rajesh Yadav (4435) Leave Salary Issue Dear Kanthi, Ideally this should have been informed immediately to HR so that we could have reverse the leave, as the leave dates are a year ago. It becomes very challenging to reverse leaves for previous year and then cancel unpaid leave and re-apply the annual leaves. Dear Murali, Request you to kindly approve the leave cancellation request. [cid:image001.png@01D739DB.2EA3D970]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D739DB.2EA3D970]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D739DB.2EA3D970]<http://www.abaninvestment.com> From: Kanthi Kumar Ainampudi Sent: Sunday, April 11, 2021 3:14 PM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Cc: Muralidharan Swaminathan <murali@e-i-emirates.com<mailto:murali@e-i-emirates.com>>; Tariq Al Hosani <tariq@e-i-emirates.com<mailto:tariq@e-i-emirates.com>> Subject: Rajesh Yadav (4435) Leave Salary Issue Dear Elton, Please be informed below employee was on leave from 09-Dec-2020 to 26-March-2021 and he was at offshore site 17 months before his leave . He was applied leave on Feb-2020 (Leave Application period : March-2020 to June-2020) but not able to proceed his leave due to COVID Issue and also his leave application not cancelled in system . Due to Non Cancellation of his leave application in system he is not able to receive leave salary money . Kindly do needful to add his leave balance salary . He is in Abu Dhabi now and asking for Leave salary money so kindly add his leave salary money to current salary . Leave Details shown below : 09-Dec-2020 to 26-Mar-2021 (Annual Leave) 27-March-2021 to 05-Apr-2021 (Government Quarantine) EI 236 4435 Rajesh Yadav Electrical Fitter [cid:image004.png@01D739DB.2EA3D970]<https://www.e-i-emirates.com/> A Ghobash Group Company [cid:image005.png@01D739DB.2EA3D970]<https://www.linkedin.com/company/e-&-i-emirates-llc> WWW.E-I-EMIRATES.COM<http://WWW.E-I-EMIRATES.COM> KANTHI KUMAR AINAMPUDI Sr. HR/Administration Officer M:+971 50 8189716 | T: +971 2 3107000 | Ext: 7205 PO Box:41708, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi [cid:image006.png@01D739DB.2EA3D970]<https://www.e-i-emirates.com/>
12,562
5
1
Closed
Elton Dasilva
data correction
Product
Data Correction
null
Salary
null
null
2021-04-26T14:48:13+05:30
2021-05-11T15:49:35+05:30
saravanan.mani@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com
saravanan.mani@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com
null
null
Service Request
resolved [cid:image3e8ccb.PNG@7394930a.428db3d7]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image5eb763.PNG@5352f4d6.4b824dcb]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image5386c3.JPG@2cf1ff03.48b15f6c]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
2,471
For the enclosed set of employees, City is wrongly updated in Adrenalin. I have mentioned the actual City as "New City" in the file. Kindly map accordingly. 
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5
4
Closed
Albert D
city change
Product
Data Correction
null
Employee Information
null
null
2021-04-26T14:51:19+05:30
2021-05-11T17:53:37+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As per your request ,We have verified the city mapped to these employees . Only two of them had the different cities from your expectation. So we have updated the same .Kindly check the employee cities and update us in case of clarification.
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Dear Dhivya, As Disscussed please do the needful
12,564
5
3
Closed
Tirupathiraju
procedure deployed froM APL, additional column added
Product
Patch Deployment
null
Salary
null
null
2021-04-26T14:56:29+05:30
2021-04-27T16:46:06+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tirupathiraju, Please provide us few minutes, currently we are working on Arrears issue of APL. Also we doesn't have database connectivity we have requested for server connection, we will add the requested column in the report and update you. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, ​As requested, the arrear days column is being added, please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V
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Hi, We want a survey to be initiated on HRMS to capture how many of our employees have taken the Covid vaccine.   Below are the two questions:   · Have you taken the Covid vaccine ? o Yes o No   · If Yes, which dose have you taken till date o First Dose o Second Dose     We need to check first how this will look on the web app.
12,565
5
3
Closed
Rashmi Deshpande
Clarification
Product
Service Request
null
Employee Information
null
null
2021-04-26T15:09:23+05:30
2021-05-18T19:49:12+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, We understand that you need to create a survey. We tried reaching you to connect on this but the call was disconnected. Please reach us over the mobile to proceed on this further.  Thanks, Sumithra., Hi Rashmi Deshpande, Please join us in the below link: https://us02web.zoom.us/j/88071443601?pwd=OFR6eVBLbk1qRVZhSXFoazB5dHpYUT09 ​ Thanks, Sumithra., Hi Rashmi, We have helped initiate a survey with required questions and the same was tested in your login. Also, as requested we have hidden below 2 options in the survey pop-up. Click here to go to home page Do not show during the next login. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gowtham, If employees will Click on "NO" as an option for the 1st question, then the 2nd question should be skipped automatically, as there is no point in selecting answer for 2nd question. Please confirm on this asap. Also the survey screen today is appearing and immediately disappearing. Please check on this as well., Hi Rashmi, As explained, the questions cannot be interlinked to work based on the previously chosen answer.  As suggested, request you to create a new question and give 3 options for the same and map it as 2nd question by removing the existing one against the template. And with respect to the survey pop-up query, since it is not eligible for you, the same is vanishing immediately. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
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Hi Team, We are not able to update attached employees bank details in the system. Error- "Record already exist in the system" Regards Kirtesh Kaushik 7073535666
12,566
5
2
Closed
Kirtesh Kaushik
Clarification.
Product
Data Correction
null
Employee Information
null
null
2021-04-26T15:12:12+05:30
2021-05-11T19:52:30+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kirtesh, ​ We understand that you are unable to update bank details for attached employees. We will check and update you on the status. ​ Regards, Judhistira.M, Hi Kirtesh, As checked, attached employees are rejoined employees and their bank details are already exist in the system hence it shows below message. Now we have removed  old bank details from system hence you will be able to  update bank details. Please check and confirm.  While doing employee creation for re-joiners,  please fill First name, surname, middle name, Date of Birth correctly and select Yes from Re-employeed drop down to avoid record exists issue. After selecting Re-employed as Yes,  old Employee ID will populate and same bank details can be filled and system will not give any validation. ​ Regards, Judhistira.M
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We have updated the increment for the attached employees, however it shows old value for finance perspective. Attaching the revised increment screenshot. 
12,567
5
3
Closed
Senthil kumar M S
Requested to use the CTC details report
Product
Clarification
null
Payroll Management
null
null
2021-04-26T15:54:10+05:30
2021-05-13T09:48:59+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12555, Hi Senthil kumar M S, We will check the query and update you the status., Hi Senthil kumar M S, We have requested you to use the CTC Details report . In which we got the revised CTC values with proper effective date for the below employee. Please check the same and update us incase of clarification.
2,476
Goal sheet is updated, but below error after it is approved of Shrimi Rastogi (P1572) 
12,568
5
3
Closed
Pratap Singh
Review start Date
Customization
Data Correction
null
Goal Management
null
null
2021-04-26T16:14:40+05:30
2021-05-01T14:43:22+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, Goal sheet is updated, but below error after it is approved of Shrimi Rastogi (P1572)   We will check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Please check now and the self Appraisal is getting initiated for the Employee - Shrimi Rastogi (P1572)    Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,477
Request if you can reset Goal sheet of Sandeep Yadav P2955, as the employee changed the weightages on his own and now he is unable to submit. screenshot attached.
12,569
5
3
Closed
Pratap Singh
Data correction
Customization
Data Correction
null
Goal Management
null
null
2021-04-26T16:18:19+05:30
2021-05-01T14:43:07+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12568, Hi Pratap Singh, Please update if the goals need to be deleted for the Employee - P2955 Sandeep Yadav  s the employee changed the weightages on his own and now he is unable to submit  Kindly update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, While checking internally with the customization team, the updation of the weightage columns are not feasible as they may affect in multiple tables. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Same issue is in below employees. Please check the same also V Virendrasinh Jadeja – P2394 , same issue is this employees. V Virendrasinh Jadeja – P2394, Hi Pratap Singh, As per the request, we have removed the excess rating weightage goals for both the employees - V Virendrasinh Jadeja – P2394  & Sandeep Yadav P2955. Please check the Goal setting form for both the employees and ask them to check the goals and weightage and save & submit the form. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Goal setting approve but self-appraisal has not been initiated show error when open self-appraisal mid , Hi Pratap Singh, ​ The Employee - Sandeep Yadav P2955  is able to open the Self Appraisal form and the issue has been rectified. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,478
Employee Jyoti Vihan ( P2098) unable to submit the goal sheet as submit option is not available here. Screenshot is attached, please check and resolve the same,
12,570
5
3
Closed
Pratap Singh
Patch
Customization
Patch Deployment
null
Goal Management
null
null
2021-04-26T16:23:13+05:30
2021-05-01T14:42:42+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12569, Hi Pratap Singh, We understand that the Employee Jyoti Vihan ( P2098) unable to submit the goal sheet as submit option is not avilable. We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Please check now with the Employee Jyoti Vihan ( P2098) is able to submit the goal sheet  and the save & submit button is enabled. Kindly check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,479
Dear Sir/Madam, Fyi, Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:image65b398.JPG@dc4808aa.43b975c6]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> From: Shreya Sent: 26 April, 2021 12:56 PM To: Srujana Mittapalli; Annappa K. M. Cc: Saravanan T; Vivekanand Arumugam Subject: RE: Goal Setting FY 21-22 Dear Sir, Please check below mail and do the needful. Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image002.jpg@01D73AB8.A35466D0]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> From: Srujana Mittapalli <srujana.m@myadrenalin.com> Sent: 26 April 2021 12:52 To: Shreya <Shreya.Jaiswal@himatsingka.com> Cc: Saravanan T <Saravanan.T@myadrenalin.com>; Vivekanand Arumugam <Vivekanand.A@myadrenalin.com> Subject: Re: Goal Setting FY 21-22 Warning: The e-mail below is from an external source. Please do not open attachments or click links from an unknown or suspicious origin. ​Dear Shreya, Request you to check with Mr.Annappa or Pradeepa . Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ From: Shreya <Shreya.Jaiswal@himatsingka.com<mailto:Shreya.Jaiswal@himatsingka.com>> Sent: Monday, April 26, 2021 12:52 PM To: Srujana Mittapalli Cc: Saravanan T; Vivekanand Arumugam Subject: RE: Goal Setting FY 21-22 [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] What’s that ?? Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image001.jpg@01D73A9B.716782F0]<https://himatsingka.com/> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> From: Srujana Mittapalli <srujana.m@myadrenalin.com<mailto:srujana.m@myadrenalin.com>> Sent: 26 April 2021 12:46 To: Shreya <Shreya.Jaiswal@himatsingka.com<mailto:Shreya.Jaiswal@himatsingka.com>> Cc: Saravanan T <Saravanan.T@myadrenalin.com<mailto:Saravanan.T@myadrenalin.com>>; Vivekanand Arumugam <Vivekanand.A@myadrenalin.com<mailto:Vivekanand.A@myadrenalin.com>> Subject: Re: Goal Setting FY 21-22 Warning: The e-mail below is from an external source. Please do not open attachments or click links from an unknown or suspicious origin. ​Dear Shreya, Please raise in CSP for further analysis. Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ From: Shreya <Shreya.Jaiswal@himatsingka.com<mailto:Shreya.Jaiswal@himatsingka.com>> Sent: Monday, April 26, 2021 12:44 PM To: Srujana Mittapalli Cc: Saravanan T; Vivekanand Arumugam Subject: Goal Setting FY 21-22 [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Srujana, The following employee is not able to set her goals and its showing the below message however she is eligible to set her goals this year. Please check and confirm [cid:image004.jpg@01D73A9B.715D70D0] Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image005.jpg@01D73A9B.715D70D0]<https://himatsingka.com/> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,571
5
1
Closed
Pradeepa C T
Clarification in goal setting form.
Product
Clarification
null
Goal Management
null
null
2021-04-26T16:26:04+05:30
2021-05-20T18:51:38+05:30
shreya.jaiswal@himatsingka.com, srujana.m@myadrenalin.com, saravanan.t@myadrenalin.com, vivekanand.a@myadrenalin.com, annappa.manjappa@himatsingka.com, mahendrakumar.raut@himatsingka.com
shreya.jaiswal@himatsingka.com, srujana.m@myadrenalin.com
shreya.jaiswal@himatsingka.com, srujana.m@myadrenalin.com, saravanan.t@myadrenalin.com, vivekanand.a@myadrenalin.com
null
null
Clarification
Hi Pradeepa C T, We have checked, below reported employee status is 'Trinee'. Hence employee is not eligible for the current goal setting form.  ​ Please check and revert for any further clarifications.  ​ REgards, Srujana.M, Dear Annappa Sir, Please change Pooja Soni’s status from trainee to confirmed employee. Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image683e7d.JPG@85cb0fcd.4199915c]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Hi Pradeepa C T, We have updated the below reported employee confirmation date and status. Post that we have executed the PMS scheduler. Please check and revert for any further clarifications.  Regards, Srujana.M, Please check why the below mentioned employee employee is not able to set goals : [cid:image003.jpg@01D73DC4.6DAEDE20] Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image4f6c22.JPG@a086ebd6.46822e2e]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Please check why the below mentioned employee is not able to set goals : [cid:image001.jpg@01D73DC5.14C9A550] Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:imagebb255c.JPG@aea56759.4abdb2c8]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Dear Sherya, Please check whether employee parameters have been mapped for the current year PMS calendar 21-22 in the Review group definition and review details form. ​ Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ , Yes he is eligible as per that Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image829bf2.JPG@025fcfcf.4b8c2823]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Dear Shreya, We have executed the PMS scheduler ,below mentioned employees goal setting form has been initiated. Please check and revert for any further clarifications. EMP_ID 7266 15668 15670 7265 7267 15673 15671 15669 15672 15667 ​ Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ , PFA the mail error which some of the employees are facing even after log out login again they face same error. Please check and revert for the same. Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image6e6b5c.JPG@732b2aac.428dab6b]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Thanks!! Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image2846e4.JPG@b717fb25.4294bc3f]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Please look for this problem too and resolve it Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image215685.JPG@8c2d1efb.4e971d8d]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Dear Shreya, We have checked, below reported employee goal setting form is pending with approval:13070. Please check and revert for any, further clarifications. Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ , Please find the mail . System Error is coming in adrenalin even they tried login through some other system but same problem. Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:imagec8dcc1.JPG@0ea109b4.40bcfe98]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , System error Raghavendra - 13998 Santhosh - 15375 Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:imagecbe81d.JPG@891d8dfa.49ade5f8]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Hi shreya, We have checked in employees' login, there are able to fill the goal-setting himat form. We are not facing any issues. Please refer to the screenshot. If still, you have any concerns, kindly let us know for further analysis. ​ Regards, Srujana.M, 15459 Please check Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image60d7b2.JPG@ec1605c1.4e864bdd]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Hi Shreya, As discussed over the call, please raise the separate ticket for the below concern. We are closing the ticket. ​ Regards, srujana.M
2,480
Dear Team, I am getting below error when I select IIFLWAM Position while creating employee code. Please look into it. [cid:image009.jpg@01D73AB9.F0C545A0] Thanks & Regards, Esha Patil Padwal -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Manager - Human Resources M +91 88281 09101 | D +91 22 4876 5177 [cid:image001.jpg@01D611BB.DBC16710]<https://www.iiflwam.com/> [cid:image004.jpg@01D611B5.4C2479E0]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D611B5.4C2479E0] <https://www.linkedin.com/company/iifl-wealth> [cid:image006.jpg@01D611B5.4C2479E0] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image008.jpg@01D611BB.DBC16710]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image010.jpg@01D611BB.DBC16710] <https://play.google.com/store/apps/details?id=com.iifl.monage> This message (including any attachments) is confidential and may be privileged. If you have received it in error, please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that this mail does not constitute an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. No warranty is given as to completeness or accuracy of the information herein and the contents of this message are subject to change without notice. Any comments or statements made herein do not necessarily reflect the views of IIFL Wealth Management Ltd ("IIFLW") or any of its group companies. Neither IIFLW nor its group companies assure that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interference. Neither IIFLW nor any of its group companies shall be liable for any improper or incomplete transmission of the information contained herein or for any delay in its receipt or damage to your system. Compliance Contact Details: Email id- legal-compliance@iiflw.com, Contact No-91 22-4876 5600.'
12,572
5
4
Closed
Esha Patil Padwal
URL correction/patch
Product
Data Correction
null
Employee Movement
null
null
2021-04-26T16:33:59+05:30
2021-05-21T21:49:07+05:30
kalpesh.j@myadrenalin.com, ramchandra.sangodkar@iiflw.com
null
ramchandra.sangodkar@iiflw.com
null
null
Clarification
Hi, This is working now. Thank you for prompt resolution., Hi, Getting the same error on Employee Movement page today. [cid:image001.jpg@01D73C67.E2F16D50] Thanks & Regards, Esha Patil Padwal -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Manager - Human Resources M +91 88281 09101 | D +91 22 4876 5177 [cid:image001.jpg@01D611BB.DBC16710]<https://www.iiflwam.com/> [cid:image004.jpg@01D611B5.4C2479E0]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D611B5.4C2479E0] <https://www.linkedin.com/company/iifl-wealth> [cid:image006.jpg@01D611B5.4C2479E0] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image008.jpg@01D611BB.DBC16710]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image010.jpg@01D611BB.DBC16710] <https://play.google.com/store/apps/details?id=com.iifl.monage> , Hi Esha Patil Padwal, As reported query says, alert message on the movement form, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, Regret for the inconvenience. ​ We have modified the logic for movement process also. Kindly check the same and revert your feedback. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi, Thank you. Employee Movement is fine. Noticed the same error on Contact details form too. Please check the same across the platform., Hi Esha Patil Padwal, Done the changes for all the forms during movement form correction.  ​ Kindly check once and revert your feedback. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi, Contact details form gives below error: [cid:image009.jpg@01D73EBC.A720AFF0] Thanks & Regards, Esha Patil Padwal -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Manager – Human Resources M +91 88281 09101 | D +91 22 4876 5177 [cid:image001.jpg@01D611BB.DBC16710]<https://www.iiflwam.com/> [cid:image004.jpg@01D611B5.4C2479E0]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D611B5.4C2479E0] <https://www.linkedin.com/company/iifl-wealth> [cid:image006.jpg@01D611B5.4C2479E0] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image008.jpg@01D611BB.DBC16710]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image010.jpg@01D611BB.DBC16710] <https://play.google.com/store/apps/details?id=com.iifl.monage> , Hi Esha Patil Padwal, Deployed the patches at your live environment. Now the contact details form is getting submitted successfully.   ​ Kindly check the same and revert your feedback.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
2,481
Hi Greeshma, As discussed, we are unable to get the score as attached in the excel sheet for  CIMUM10223 ^ Subrahmanya Sarma Balijepalli in the system Request you get the final appraisal score to 4.53 as per the sheet attached and close the appraisal for him in the system Regards, Ansu Singh
12,573
5
3
Closed
Ansu Singh
data correction
Product
Data Correction
null
Performance Appraisal
null
null
2021-04-26T16:43:34+05:30
2021-05-07T14:18:00+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we have taken the connection. We will check the feasibility and change the same. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Thanks & Regards, Greeshma, Hi Ansu Singh, As requested, we have changed the rating of the mentioned employee and the same has been confirmed from your end. Feel free to reach us for further clarification. Thanks & Regards, Greeshma
2,482
Reports to be shared to Astrid
12,574
4
3
Resolved
Gyanamayee Swain
Service request
Customization
Service Request
null
Performance Appraisal
null
null
2021-04-26T16:54:15+05:30
2021-04-26T17:14:36+05:30
null
null
null
null
null
Service Request
created_by: 2043020884409 time: 2021-04-26 11:24:15 UTC, Hi Gyanamayee, Please find attached reports shared over email to Astrid as requested. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
2,483
Please enable the auto leave debit process as suggested by Mr.Raghu Thangaraj I want the salary register should automatically run for 26th of Prevoius month to 25th of current month with all the LOP details (Leaves & Attendance regularization should be captured by default) Each and every time I'm trying to adjust the paid days for all the employees which is again time consuming process . Pl do the needful
12,575
5
3
Closed
Josephine G
clarification provided
Product
Configuration
null
Scheduler
null
null
2021-04-26T16:59:32+05:30
2021-05-14T18:50:31+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, We tried to reach you, during a check, we have found that Auto leave debit process has not enabled in the system. We request you to completed the configuration process in both forms (Attendance Configuration and Auto leave debit for absentees monthly basis). Post doing the configuration, please run the scheduler on your required time to mark attendance LOP for the employees who not regularized the attendance. Attached screenshot for your reference. Please get back to us if you have any questions. Regards Raghu Thangaraj, Hi Josephine G, We tried to reach you, during a check, we have found that Auto leave debit process has not enabled in the system. We request you to completed the configuration process in both forms (Attendance Configuration and Auto leave debit for absentees monthly basis). Post doing the configuration, please run the scheduler on your required time to mark attendance LOP for the employees who not regularized the attendance. Attached screenshot for your reference. Please get back to us if you have any questions. Regards Raghu Thangaraj, Hi Raghu, No changes has been happened in salary register even after enabling attendance configuration & Event scheduler for the month of April 2021. Salary register still shows 31 days for all the employees by default, Hi Josephine G, During a check, in Attendance Configuration, we have found that LOP has not been tagged to debit leaves as LOP. ​ We have tagged now in Attendance Configuration, also in Event Scheduler, "Auto leave debit for absentees on Monthly basis" is configured to run on month end.  ​ Please change the scheduler execution time in Event Scheduler form to execute. ​ NOTE : Employees might be received notification for debiting the LOP for absent days. ​ Regards Raghu T, Hi Raghu, The Auto Leave Debit  shouldn't run on month end since our attendance cycle is different so we want the it has to happen by 26th of every month. Please change it accordingly What should be the scheduler execution time ??, Still the paid days doesn't contain any LOP apart from new joiners Pl check, Hi Josephine G, Tried to reach you, In the Event Scheduler form,  please remove the checkbox (Month End) and set the day to execute to run the scheduler. Eg) if 30 is given then the scheduler executed on 30 of every month. Attached screenshot for your reference. Please reach me at 9840101023 for any clarification. Regards Raghu.T
2,484
  Hi, User is generated the Report as per the guidance. But the TAX in slip and TAX computation Report having huge difference. we here with attached Two different Groups with Payslips. Please resolve the same and confirm..
12,576
5
4
Closed
Saravanan M
pay process done before FY
Product
Data Correction
null
Tax
null
null
2021-04-26T17:01:12+05:30
2021-05-10T09:56:16+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12558, Hi Saravanan M, Please provide us sometimes, we will schedule the session and work on the same. We understood that the Tax are calculating excess in system for all employees. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, Please join the below session link. https://fastsupport.gotoassist.com/819586378 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, As discussed over the phone, the pay process has been done before deploying the FY Patches in system. Due to which the tax has been calculated higher in system. Now we have done the data corrections and did the Pay Process and TCS Generate. Post that the tax is calculating correct and it has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
2,485
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Wasim Khan Please note that employee no. INM0409 is unable to view all employees under status of course schedule form. Please resolve. Snapshot given below. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> [cid:image001.jpg@01D73ABB.0751B690] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,577
5
3
Closed
Kirti Ghule
Mapping department to role player
Product
Configuration
null
Training Management
null
null
2021-04-26T17:13:03+05:30
2021-05-19T16:49:10+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Kirti Ghule, Based on the query, we understand that all employees are not visible. We will check the scenario and will update you on this.  Thanks, Sumithra., [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Wasim Khan Please resolve below mentioned error asap. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> , Hi Kirti Ghule, We are trying to reach you at 9820627423. Please reach us at 7358276857 for knowing your exact problem.  ​ Thanks, Sumithra., Hi Kirti Ghule, As per your  request, we will connect with you tomorrow. We need your frontend access and your inputs to check on this reported case.  ​ ​Thanks, ​Sumithra., Hi Kirti Ghule, ​ We are trying to reach you over the phone call. we request you to call us back  at 7358276857 to schedule the session and discuss on your exact query. ​ Thanks, Sumithra., Hi Kirti Ghule, Post providing the access to Suravi for all employees department,the said employees are now getting added in status of course schedule and the same has been confirmed from your end. ​ ​Regards Wasim
2,486
Dear Team, 1)Issue: Request you to kindly delete the Notice Period for below employee Employee ID- 90502 Emp name- Guthula Solomon Raju 2)Issue: Need to delete one relocation allowance provided for the below mentioned employee in HRIS. Emp ID-80062 Emp Name- Kirubakaran . Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
12,578
5
1
Closed
shishira
Data correction
Product
Service Request
null
Employee Information
null
null
2021-04-26T17:28:12+05:30
2021-05-12T16:49:48+05:30
iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com
iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, dhivya.v@myadrenalin.com
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in
null
null
Service Request
Hi shishira, We will share the connection around 10.30 A.M and will check the below points and resolve the same. 1)Issue: Request you to kindly delete the Notice Period for below employee Employee ID- 90502 Emp name- Guthula Solomon Raju     2)Issue: Need to delete one relocation allowance provided for the below mentioned employee in HRIS. Emp ID-80062 Emp Name- Kirubakaran . Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Sandeep, Good Morning. Please connect to the below link, Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting   https://us02web.zoom.us/j/87616320934?pwd=NkxiL0lLeGFneGQrTHFWYzM4Tk9QQT09 Meeting ID: 876 1632 0934   Passcode: d4vBz7 Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, Kindly share the update. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Hi shishira, As discussed over call, please provide the database connection around 3:30 P.M to check the reported issues. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi shishira, Tried to reach you over call, please call me back and also shared the script for deleting the below records, ​ 1) Notice Period buy out for the Employee - 90502  2) Relocation Allowance for the Employee - 80062  Please take the script from the database server with the file path and file name attached in the screenshot. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,487
Suddenly the attached employees are reflecting Salary Hold sheet.  But we have not captured so far this month.   Can you please check and advise how this is coming up on priority.
12,579
5
3
Closed
Senthil kumar M S
salary is hold is chnaged to YES in history from last year . In master it is not updated . Now Removed the salary hold
Product
Clarification
null
Pay process
null
null
2021-04-26T17:53:15+05:30
2021-05-12T10:49:21+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12567, Hi Senthil kumar M S, As per the query ,We have verified the data . All these employee is marked hold from different effective dates and that was synced with the recent effective changes . So we have ​removed the salary hold. Kindly check the same and update us in case of clarificaiton Kohima Gopi
2,488
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, PFA screen shot, the employee is getting an error on mobile no - 8652299827 while trying to sign up. Regards, Sonali From: Sonali Suvarna <sonalisuvarna2412@gmail.com> Sent: 26 April 2021 17:57 To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com> Subject: Photo from Sonali Suvarna EXTERNAL SENDER! Do not click links or open attachments unless you expect them. Report suspicious emails. ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. ______________________________________________________________________ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,580
5
1
Closed
Sonali
Mobile clarification
Product
Clarification
null
null
null
null
2021-04-26T17:59:34+05:30
2021-05-12T09:48:40+05:30
vijayakumar.k@myadrenalin.com, ask.adrenalin@myadrenalin.com
vijayakumar.k@myadrenalin.com, ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
Clarification
Hi Sonali, As discussed over the call, The below query we have checked with screenshot device id not appear in the gadget, So the alert error throw. Kindly try another gadget and let me know. Thanks and Regards Vijayakumar k
2,489
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Regards, Shilpa Kumar Assistant Vice President, HR & Admin [cid:image001.png@01D73ABA.485E0BD0] Gate Village 11, Unit 204, Dubai International Financial Centre, PO Box 507026, Dubai, UAE [Receiver]+971 45 861 500 www.lighthouse-canton.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lighthouse-canton.com%2F&data=02%7C01%7Cshilpa.kumar%40lighthouse-canton.com%7C1e71b42228d940051d5f08d85eaf8303%7Cc24167bcce54479cb12659e68ab033ea%7C0%7C0%7C637363455285749548&sdata=eogspvJ9%2BVQYOFxnO%2Fcjf9JmREowAlSogpSru4cz1tQ%3D&reserved=0> [cid:image003.jpg@01D73ABA.485E0BD0]<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flighthousecanton&data=02%7C01%7Cshilpa.kumar%40lighthouse-canton.com%7C1e71b42228d940051d5f08d85eaf8303%7Cc24167bcce54479cb12659e68ab033ea%7C0%7C0%7C637363455285749548&sdata=IVv5wCJBSBL87A3JRxHhUfnOuHb9kt6Li8qapHoB7Bw%3D&reserved=0> IMPORTANT DISCLAIMER: Lighthouse Canton Capital (DIFC) Pte Ltd ("LCC") is incorporated in Dubai International Financial Centre (Licence No. CL 2614) and regulated by Dubai Financial Services Authority (Category 3C Licence No. F004068).The information in this electronic transmission does not constitute an offer, or intention by, or on behalf of LCC, to subscribe, purchase or sell any financial products and/or services which may be described or referenced to herein. LCC accepts no liability for any losses arising from the use of any information contained herein. The contents of this email are confidential and is meant for the intended recipient only. If you are not the intended recipient, please delete all copies of this email and notify the sender immediately. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,581
5
1
Closed
Shilpa Kumar
test
Product
Clarification
null
Security
null
null
2021-04-26T18:06:29+05:30
2021-04-26T20:08:22+05:30
ask.adrenalin@myadrenalin.com, priyadharshini.k@myadrenalin.com
ask.adrenalin@myadrenalin.com, priyadharshini.k@myadrenalin.com
priyadharshini.k@myadrenalin.com
null
null
Clarification
null
2,490
Emp id: 118622 was waived off his notice pay in final closure but in F&F waive off did not happen and notice pay recovery is happening. please check.
12,582
5
3
Closed
Jery Jose P
Employee waive off days are showed in recovery
Product
Clarification
null
Separation Management
null
null
2021-04-26T18:13:54+05:30
2021-05-22T09:48:28+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, As per the query , We have understood that Waive off for employee is not happened prperly . We will check the query and updtae you the status, We checked and the waive off issue is for a few employee where there was difference. Since the issue is not found further give priority to other urgent ones. In this case the root cause would be helpful to understand and avoid this gap., Hi Jery Jose P, The employees for whom issue is identified these cases are raised during the period of the notice days change from back end. After that we are not able get such cases. So we are requesting you to check while doing the Waive off and in case of any such issue update us to proceed further . Kindly let us know in case of clarification.
2,491
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Deepan, I am trying to create new employee id for regular employees. The below notification states that I can create more 47 employees however when we go ahead the expected employee id is that of a Consultant/intern (LCX) where as the ID should start with LCP Could you please guide how to go about it. We have 3 employees to be approved and 1 more in the pipeline. [cid:image001.png@01D73ABB.91A27F00][cid:image002.png@01D73ABB.91A27F00] Please also let us know about additional headcount licenses. Regards Shilpa IMPORTANT DISCLAIMER: Lighthouse Canton Capital (DIFC) Pte Ltd ("LCC") is incorporated in Dubai International Financial Centre (Licence No. CL 2614) and regulated by Dubai Financial Services Authority (Category 3C Licence No. F004068).The information in this electronic transmission does not constitute an offer, or intention by, or on behalf of LCC, to subscribe, purchase or sell any financial products and/or services which may be described or referenced to herein. LCC accepts no liability for any losses arising from the use of any information contained herein. The contents of this email are confidential and is meant for the intended recipient only. If you are not the intended recipient, please delete all copies of this email and notify the sender immediately. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,583
5
1
Closed
Shilpa Kumar
data correction
Product
Data Correction
null
Personal Data
null
null
2021-04-26T18:15:43+05:30
2021-05-10T14:04:03+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Shilpa Kumar, Employee contract type was missing and we have updated from back end. Please approve now. Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856
2,492
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, 25 April 21 Sunday showing as absent in Hrconnect attendance calendar. Please do needful at earliest. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> From: Sampa Sabui Sent: 26 April 2021 17:57 To: Nitin Salunke Subject: Fwd: Adrenalin issue Dear sir, 25 TH April is Sunday means week off ...but adrenaline is showing that red colour absent mark...I can't under stand...pls check it...kindly resolve this as soon as possible.. Thanks & REGARDS SAMPA SABUI 117754 7980389802 Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ From: Nitin Salunke <Nitin.Salunke@ageasfederal.com> Sent: Friday, April 23, 2021 10:56:08 AM To: IT Helpdesk <IT.Helpdesk@ageasfederal.com> Cc: Sampa Sabui <Sampa.Sabui@ageasfederal.com> Subject: RE: Adrenalin issue Dear Sampa, As discussed your issue has been resolved it now. Please acknowledge the same. Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] From: IT Helpdesk Sent: 22 April 2021 16:36 To: Nitin Salunke Cc: Sampa Sabui Subject: RE: Adrenalin issue Dear Sir, Please find the trail mail & do the needful. Nutan Bhostekar IT Helpdesk T: (+91) 022 - 23029200 Extn: 9621 www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) #BeResponsiveBeResponsible [Description: cid:image002.png@01D6F022.D28F2880] [Description: cid:image003.png@01D6F022.D28F2880] [Description: cid:image004.png@01D6F022.D28F2880] [Description: cid:image005.png@01D6F022.D28F2880] [Description: cid:image006.png@01D6F022.D28F2880] [Description: cid:image007.png@01D6F022.D28F2880] Log Call on :- http://helpdesk/Meeting your expectations are my top priorities. We are interested in any feedback you might have about the service you received on this incident. Please write to: Level 1 - Mr. Dharmesh Minda- Team Lead - IT Helpdesk (pm.ithelpdesk@idbifederal.com<mailto:pm.ithelpdesk@idbifederal.com>) Level 2 - Mr Yashwant Sawant - Manager- IT Infrastructure (Yashwant.sawant@idbifederal.com) 9819668077 From: Sampa Sabui Sent: 22 April 2021 16:31 To: IT Helpdesk Subject: Adrenalin issue Dear man, My mobile app adrenaline is not working..yesterday I am not marking the attendance but red colour is not showing.. this colour is general..today I apply leave but still now I am not receive pending approval mail..generally it's receive..from 21th April to 22 April...kindly pls help this.. I have allredy shaer the screenshot.. Thanks & REGARDS Sampa Sabui 117754 7980389802[Image] Get Outlook for Android<https://aka.ms/AAb9ysg> <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12,584
5
2
Closed
Nilesh Jaiswal
Server maintenance shutdown skipped schedulers during that time.
Product
Service Request
null
Scheduler
null
null
2021-04-26T18:27:00+05:30
2021-05-12T10:54:37+05:30
ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, wasim.khan@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com
ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, wasim.khan@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com
gowtham.n@myadrenalin.com, wasim.khan@myadrenalin.com, nitin.salunke@ageasfederal.com, vishal.mulgaonkar@ageasfederal.com
null
null
Service Request
Hi Nilesh, The reported concern is due to maintenance activity by your IT team on 25th Apr at 12:36 AM and started again at 7:52 AM only. PFB screenshot for your reference.  We have run the scheduler via back end now, and the calendar is reflecting as Weekly off for 25th Apr 2021. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Issue resolved Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 – 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> , Resolved. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 – 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife>
2,493
Dear Team, In employee master this is OPERATIONS_CATEGORY field and front end business relationship is renamed as activity.
12,585
5
3
Closed
Venkatesh
Please keep only one Salary account for an employee
Product
Clarification
null
Organization Structure
null
null
2021-04-26T18:27:35+05:30
2021-05-13T15:48:46+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a call and discuss on the below reported query. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Error while updating Business Relationship  Getting below error while updating Business Relationship. Please check. Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. The duplicate key value is (200820). while trying to insert In employee master this is OPERATIONS_CATEGORY field and front end business relationship is renamed as activity. File is attached., Hi Venkatesh, Please check for the employee for whom you are uploading the movement should have only one salary account. If more than one, please make it to other type and then upload. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Venkatesh, Please check for the employee for whom you are uploading the movement should have only one salary account. If more than one, please make it to other type and then upload. If still issues please let us know. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
2,494
Dear Team, I have checked Tax Report "Horizontalics" and found education allowance appearing 4800/- (double) but we have given only 200 monthly in salary breakup and exemption is going accordingly. Kindly check the report so that we may process form 16 without any issue. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
12,586
5
1
Closed
Anoopsingh
Manually corrected in PA-_TAX_REPORT TABLE
Product
Data Correction
null
Tax
null
null
2021-04-26T18:28:31+05:30
2021-05-15T23:49:20+05:30
balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com
balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com
balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com
null
null
Software Problem
Hi Anoopsingh, As discussed we are working with Mr.Vikas on employee creation issue and leave balance report issue and once completed we will work on the reported query on education allowance issue in horizontal report and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We have taken connection and resolved the issue with regard to educational allowance showing wrongly in horizontal report. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
2,495
Dear Madam, final closer of the employee is done but still the same is seen in final closer TAB. EM ID: 104832. Regards, Sowmya
12,587
5
3
Closed
Sowmya
below reported employee separation moved to fail. Due to time out expired. Now we have reprocessed the same.
Product
Clarification
null
Separation Management
null
null
2021-04-26T18:39:47+05:30
2021-05-12T10:49:22+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12530, Hi Sowmya, We have checked, below reported employee separation moved to fail. Due to time out expired. Now we have reprocessed the same. ​ Please revert for any further clarifications.  ​ Regards, Srujana.M
2,496
dear Madam, EM ID" 45267 he is unable to raise CL for 26th Mar 21. it is giving an error that Past period negative balance is not allowed. please do the needful, Regards, Sowmya
12,588
5
3
Closed
Sowmya
null
null
null
null
null
null
null
2021-04-26T18:59:01+05:30
2021-04-26T19:55:57+05:30
null
null
null
null
null
null
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12497
2,497
Dear Team, Below employee bank details showing already exist.Please resolve the issue. NBHC06278 0 Dipak Mongia G1 Indore Operations 7-Apr-21 [cid:image001.png@01D73ACE.86000060] From: Supulaxmi Konar/NBHC/HR Sent: 26 April 2021 14:45 To: Harish Bhosale/NBHC/HR; Manoj Kumar Tiwari/NBHC/HR; Kirtesh Kaushik/NBHC/HR Cc: Archana Guhagarkar/NBHC/HR Subject: Bank Detail Dear Team, Kindly update Bank Detail in system. EmployeeID Employee Name Grade Location Department Name DOJ NBHC06116 0 Praveen Arumugam G1.0 Coimbatore Operations 26-Mar-21 NBHC06137 0 Ramveer G1.1 Kota ProComm 1-Apr-21 NBHC06156 0 Sunil Kumar G1.1 Alipur ProComm 3-Apr-21 NBHC06160 0 Charanjeet Singh G1.1 Sriganganagar ProComm 3-Apr-21 NBHC06120 0 ManjunathRao Shinde B G1.0 Shivamogga Operations 25-Mar-21 NBHC06169 0 Ashok Kumar G1.0 Mathura ProComm 5-Apr-21 NBHC06170 0 Jitendra Singh G1.0 Mathura ProComm 5-Apr-21 NBHC06183 0 Sandeep Singh G1.0 Indore ProComm 6-Apr-21 NBHC06270 0 Ashish Pal G1.0 Bhopal ProComm 1-Apr-21 NBHC06278 0 Dipak Mongia G1 Indore Operations 7-Apr-21 NBHC06282 #N/A Kundan kumar G1.0 Sasaram Operations 15-Apr-21 NBHC06284 0 Aashutosh Kumar G1.0 Kanpur ProComm 16-Apr-21 Regards, Supulaxmi Konar Hr-Operation
12,589
5
1
Closed
Manoj Tiwari
Backend Update.
Product
Data Correction
null
Employee Information
null
null
2021-04-26T19:01:13+05:30
2021-05-12T10:49:23+05:30
ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com, supulaxmi.konar@nbhcindia.com
ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com, supulaxmi.konar@nbhcindia.com
supulaxmi.konar@nbhcindia.com
null
null
Change Request
Hi Manoj, ​ As checked, below employee is rejoined and his bank details are already exist in the system hence it shows already exist message. Now we have removed  old bank details from system hence you will be able to update bank details. Please check and confirm.  ​ Regards, Judhistira.M
2,498
Dear MAdam, we are unable to delete the bank account details of the employee. Emp id- 109761 Name- Sudipta Das Bank account number : 00000 Regards, Sowmya
12,590
5
3
Closed
Sowmya
Incorrect bank details has been corrected
Product
Clarification
null
Employee Information
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null
2021-04-26T19:02:20+05:30
2021-04-27T20:58:25+05:30
null
null
null
null
null
Service Request
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12588, Hi Sowmya, As per your request, we have removed the below bank details for the reported employee.  ​ Please check and revert for any further clarifications.  ​ Regards, Srujana.M
2,499
Dharmender (P2582),  submit the Goal setting and same is pending for approval from Abhinav Misra (P1399) tray, but once Abhinav Misra (P1399) is checking " pending for my approval" but same is not reflecting. refer to attached screenshot, Please check and resolve the same.
12,591
5
3
Closed
Pratap Singh
Queue - IN
Customization
Data Correction
null
Performance Appraisal
null
null
2021-04-26T19:47:42+05:30
2021-04-29T14:12:00+05:30
null
null
null
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Software Problem
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Dharmender (P2582),  submit the Goal setting and same is pending for approval from Abhinav Misra (P1399) tray, but once Abhinav Misra (P1399) is checking " pending for my approval" but same is not reflecting. refer to attached screenshot,  We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, the transaction is pending in the queue and after clearing the queue the Transaction of Dharmender (P2582) is reflecting in the Abhinav Misra (P1399)​. Please check the attached screenshot and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
2,500
Hi Team, While Preparing F&F's, the data which we manually adjust via salary details section is not getting considered in F&F. We are inserting the details in the salary details, however, they are not getting replicated in F&F. Please check and help, as this is delaying the F&F E.g. ECWMUM04164 Ticket is raised for the smae. Ticket #: 329174 Regards, Selina Gilani Payroll | Human Resource [cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=> Learn from the eCW experts: Click here<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL2Ntcy9wcmV2aWV3VGVtcGxhdGUuanNwP3Byb2R1Y3RfaWQ9MTI2Jyk=> to join our monthly Regional Chapter webinars! eClinicalWorks, Boomerang 7th Floor, Main Chandivali Farm Road, Near Chandivali Studio, Andheri East Mumbai:400072 T: 508-836-2700 x22545 | F: 508-836-4466 | T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196 <http://www.facebook.com/pages/eClinicalWorks/135223269826289> <http://twitter.com/#!/eclinicalworks> selina.gilani@eclinicalworks.com<mailto:selina.gilani@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/> 130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/> <https://specialevents.eclinicalworks.com/event/nc-2016/home> CONFIDENTIALITY NOTICE TO RECIPIENT: This transmission contains confidential information belonging to the sender that is legally privileged and proprietary and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). If you are not the intended recipient of this e-mail, you are prohibited from sharing, copying, or otherwise using or disclosing its contents. If you have received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete this e-mail and any attachments without reading, forwarding or saving them. Thank you.
12,592
5
1
Closed
Selina A. Gilani
Clarification
Product
Clarification
null
Pay process
null
null
2021-04-26T20:32:57+05:30
2021-05-22T18:49:12+05:30
null
null
null
null
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Clarification
Hi Selina A. Gilani, As reported query says, adjustment value is not coming in the F&F, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Selina A. Gilani, During analysis, we observed that adjustment value is getting populated in the settlement entry form and same has been verified at our end. WFH and Notice pay negative value. This has been communicated at your end.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Team. I have closed all the tickets and there are no tickets open from my end. Please refer to the portal. Regards, Selina Gilani Payroll | Human Resource [cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=> Learn from the eCW experts: Click here<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL2Ntcy9wcmV2aWV3VGVtcGxhdGUuanNwP3Byb2R1Y3RfaWQ9MTI2Jyk=> to join our monthly Regional Chapter webinars! eClinicalWorks, Boomerang 7th Floor, Main Chandivali Farm Road, Near Chandivali Studio, Andheri East Mumbai:400072 T: 508-836-2700 x22545 | F: 508-836-4466 | T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196 <http://www.facebook.com/pages/eClinicalWorks/135223269826289> <http://twitter.com/#!/eclinicalworks> selina.gilani@eclinicalworks.com<mailto:selina.gilani@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/> 130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/> <https://specialevents.eclinicalworks.com/event/nc-2016/home> ________________________________ , Hi Selina A. Gilani, Thanks for your update.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425