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2,601 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate the goal setting for the below team members and all the other employees with the same designation. 1. GADDEGH... | 12,694 | 5 | 1 | Closed | KRITIKA KUMAR | Goal setting enabled | Product | Service Request | null | Performance Management | null | null | 2021-04-28T15:25:05+05:30 | 2021-05-19T16:49:12+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, venkateswaran.c@myadrenalin.com, monaliza.perez@abaninvestment.com, tom.ward@abaninvestment.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com, nidheesh.k@myadrenalin.com, venkateswaran.c@myadrenalin.com, monaliza.perez@abaninvestment.com, tom.ward@abaninvestment.com | amit.sangha@abaninvestment.com | null | null | Service Request | ? Hi Mam, Below positions has been mapped to KPI. Kindly check and let us know for any challenges. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai... |
2,602 | Dear Team, As per the User Confirmation, the Tax Declaration required to change from New scheme to Old Scheme. Employee Code : 60092 Employee Name: Srinivasan | 12,695 | 5 | 3 | Closed | Saravanan M | Opting to another regime after pay process | Product | Data Correction | null | Tax | null | null | 2021-04-28T15:27:38+05:30 | 2021-05-10T09:55:31+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, As discussed over the phone, the pay process has been completed in system due to which employee will not be able to opt for old tax reg... |
2,603 | Approved forms are not updating in attendance calendar For APL01831 raised AR request for 6th April 2021 in time based and got approval but which is not reflecting in attendance calendar | 12,696 | 5 | 3 | Closed | Vidyasagar | Clarification on AR | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-28T15:34:10+05:30 | 2021-05-13T15:48:48+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post analysis we understood that the mentioned employee has raised time based AR as well as day bas... |
2,604 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-we are receiving a lot of issues with goal setting this time..example attached..can you please review what is the concern here. Regards,... | 12,697 | 5 | 1 | Closed | Amit Sangha | Goal setting enabled | Product | Service Request | null | Performance Management | null | null | 2021-04-28T15:41:49+05:30 | 2021-05-14T09:48:45+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com | ask.adrenalin@myadrenalin.com, kritika.kumar@abaninvestment.com | null | null | Service Request | Hi Amit, Below mentioned employee position has been mapped to KPI only by today. Request you to check the goal-setting now and let us know of any challenges. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design... |
2,605 | Some Employees are not reflecting in goal setting status report | 12,698 | 5 | 2 | Closed | Priyanka Hanfode | Run the scheduler from backend. | Product | Service Request | null | Goal Management | null | null | 2021-04-28T16:28:19+05:30 | 2021-05-18T14:49:19+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241383 time: 2021-04-28 10:58:19 UTC, Hi Priyanka, As guided over the remote session, template mapping has not done for these employees hence please do the mapping in Template mapping Form and confirm. Please revert for further clarification. Regards, Judhistira.M , Hi Priyanka, ... |
2,606 | below 500000 Salary employees are getting tax | 12,699 | 5 | 4 | Closed | Divya N | Onetime tax formula wrong | Product | Configuration | null | Tax | null | null | 2021-04-28T16:30:37+05:30 | 2021-05-13T17:50:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, As discussed over the phone, the ONETIME1 formula is wrong. We have corrected the same. Please check a... |
2,607 | Dear Team , I am Unable to Generate Horizontal Tax Computation Report, Kindly fix the issue on priority basis. | 12,700 | 5 | 4 | Closed | Madhukara H S | We have addressed the reported concerns. Please check and confirm from your end. | Product | Data Correction | null | Tax | null | null | 2021-04-28T16:45:32+05:30 | 2021-05-13T19:49:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, Requesting you to connect the below link to check the reported concern. https://fastsupport.gotoassist.com/636466192 Rega... |
2,608 | The newly created pay group FTE is not appearing in the Bank Statement. Also, if we try to generate a separate bank statement for this paygroup, the statement is coming without any data. Please do the needful. | 12,701 | 5 | 4 | Closed | KARTHIKEYAN. K | Net Percentage has been updated. | Product | Data Correction | null | Pay process | null | null | 2021-04-28T16:55:18+05:30 | 2021-05-01T12:51:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, Requesting you to connect the below link to check the reported concern. https://fastsupport.gotoassist.com/... |
2,609 | Employee 29891 shift need to be changed to general shift {G008 - General Shift (08:30AM-05:00PM)}, transaction goes as failed transaction every time. Changes were being done through employee movement. | 12,702 | 5 | 3 | Closed | Aishwarya KV | As we checked, The position text 1 value is 999.99. Due to this value "arithmetic overflow error converting numeric to data type numeric" error occurred. We have made it as null and done employee movement. | Product | Clarification | null | Employee Movement | null | null | 2021-04-28T16:56:04+05:30 | 2021-05-18T17:49:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regard, Veerapandian R, Hi Aishwar... |
2,610 | Dear Team, i am unable to download the salary register FOR CURRENT MONTH IN AHEL. | 12,703 | 5 | 4 | Closed | Tirupathiraju | Made changes in pa_salary_register_current sp | Product | Data Correction | null | Salary | null | null | 2021-04-28T16:57:20+05:30 | 2021-05-04T10:17:02+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tirupathiraju, As discussed the issue with regard to salary register export has been resolved. Kindly check and... |
2,611 | Rating is not getting saved. by Dinesh Sharma (P2491) Please check and resolve the same. screenshot attached | 12,704 | 5 | 3 | Closed | Pratap Singh | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | 2021-04-28T17:01:34+05:30 | 2021-05-01T14:37:29+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As discussed over call, the Employee - Dinesh Sharma (P2491) is saving the Self appraisal in th... |
2,612 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] pls share the provision for this month. -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking L... | 12,705 | 5 | 3 | Closed | Jatinder Kumar Sharma | CHANGE REQUEST PROVISION DATA | Product | Clarification | null | Setup Reports | null | null | 2021-04-28T17:24:48+05:30 | 2021-05-18T10:48:44+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com, jagadeesswari.v@myadrenalin.com, alexander.c@myadrenalin.com, kr.deepak@religare.com, shailender.verma@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com, jagadeesswari.v@myadrenalin.com, alexander.c@myadrenalin.com, kr.deepak@religare.com, shailender.verma@religare.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check and share you the data. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, The provision for APR month is 0.5 day. Below are the tickets for your reference. Please check and let us know in case of any further clarifications. Thanks & Regards, M... |
2,613 | Hi, Please update Brand for attached list of inactive employees. | 12,706 | 5 | 3 | Closed | Rashmi Deshpande | Service request | Product | Service Request | null | Employee Information | null | null | 2021-04-28T17:27:50+05:30 | 2021-04-29T13:48:43+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, Please join below link, https://us02web.zoom.us/j/88100368721?pwd=eHpoS1oxdmdJNW1tcFRzU1dWM2FqZz09 ... |
2,614 | Salary Entry form is showing zero. But Processed value is showing 16000/- EMPLOYEE CODE CAR_CONV 1363 16000.00 | 12,707 | 5 | 3 | Closed | Senthil kumar M S | CTC computation is not done properly | Product | Clarification | null | Salary | null | null | 2021-04-28T17:35:31+05:30 | 2021-05-14T10:49:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As discussed over the call, Car Conveyance is need to be changed to Zero while CTC upload... |
2,615 | Dear Madam, please delete the Indus bank details of the employee so that we can update the correct bank details, EM ID: 102083. Regards, Sowmya | 12,708 | 5 | 1 | Closed | Sowmya | Incorrect bank details has been removed. | Product | Service Request | null | Employee Information | null | null | 2021-04-28T17:47:43+05:30 | 2021-05-07T21:50:42+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, As per your request, we have remove... |
2,616 | Sunil Garg P0739 not able to submit the self Appraisal, refer to screenshot | 12,709 | 5 | 3 | Closed | Pratap Singh | Training Details | Customization | Clarification | null | Performance Appraisal | null | null | 2021-04-28T18:37:49+05:30 | 2021-05-01T14:38:22+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We will check the "Internal System Error" while submitting for the Sunil Garg P0739 not able to... |
2,617 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, please clarify on the below email. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/... | 12,711 | 5 | 1 | Closed | Balaji Damodaran | Clarification on self appraisal rating | Product | Clarification | null | Performance Management | null | null | 2021-04-28T21:11:19+05:30 | 2021-05-21T18:50:19+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, ram.kommineni@intellectdesign.com, balakumaran.v@myadrenalin.com, ravisankar.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, ram.kommineni@intellectdesign.com, balakumaran.v@myadrenalin.com, ravisankar.s@myadrenalin.com | balaji.damodaran@intellectdesign.com | null | null | Clarification | Hi Balaji Damodaran, As will discussed we will check the reported query on PMS and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Dear Jay With regards to the below email . Performance review points are different from the actual points provi... |
2,618 | dear madam, kindly delete the bank account of the employee indus "00000". EMD ID: 109798. Regards, Sowmya | 12,712 | 5 | 1 | Closed | Sowmya | We have removed the bank details. | Product | Service Request | null | Employee Information | null | null | 2021-04-28T21:16:57+05:30 | 2021-05-14T15:49:44+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12708, Hi Sowmya, We have removed the bank d... |
2,619 | Hi, The Candidate Skill,experience,education,certificate details has to be carry forward from Talent Acquisition to HR foundation Module. We were informed that it can happen through Adrenalin configuration setup-> MOVE_CAN_DATA. But it doesn't work so request you to do the needful at the earliest. Regards, Pinki... | 12,713 | 5 | 3 | Closed | Vaishali Raut | null | Product | Clarification | null | New Hire On-Boarding | null | null | 2021-04-28T21:18:31+05:30 | 2021-05-19T17:51:35+05:30 | pinkiiy.raval@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12655, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/190870825 Thanks ... |
2,620 | Hi, It has been observed that travel request approved at both the level shows different approvers/actors name in approval mail notification even if the approver are same at both the levels. Request to help us fix it immediately. Regards, Pinkiiy Raval | 12,714 | 5 | 3 | Closed | Vaishali Raut | pinkiiy approved the transaction | Product | Clarification | null | Travel Request | null | null | 2021-04-28T21:46:36+05:30 | 2021-05-03T12:42:45+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/190870825 Thanks and regar... |
2,621 | Experience Letter shared through mail needs to be uploaded in the system. | 12,715 | 5 | 2 | Closed | Supulaxmi Konar | Letters uploaded by using common upload tool. | Product | Service Request | null | Setup Adrenalin | null | null | 2021-04-28T22:42:28+05:30 | 2021-05-13T23:48:42+05:30 | null | null | null | null | null | Service Request | created_by: 2043097241383 time: 2021-04-28 17:12:28 UTC, Hi Supulaxmi, Experience Letters have been uploaded in the system. Please check and confirm. Regards, Judhistira.M |
2,622 | Hi, We are trying to run payroll for April 2021 but pay process is not getting completed and the following is error message. Line: 1 Message: The type of column "MEDGMP" conflicts with the type of other columns specified in the UNPIVOT list. | 12,716 | 5 | 4 | Closed | Suresh Nahar | deployed the alter patch | Product | Data Correction | null | Pay process | null | null | 2021-04-28T23:52:24+05:30 | 2021-05-14T12:29:42+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12030, Hi Suresh Nahar, As discussed over the call, Please connect the below link https://fastsu... |
2,623 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sir, While uploading Matrix-3 using Data upload for one employee, we have received the following error (Refer Snapshot below) : You are requested... | 12,717 | 5 | 1 | Closed | Greta Fernandes | Clarification | Product | Clarification | null | Job Structure | null | null | 2021-04-29T08:29:07+05:30 | 2021-05-14T09:48:46+05:30 | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | ask.adrenalin@myadrenalin.com, suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | suravi.luthra@gsenc.com, rajiv_sharma@gsenc.com | null | null | Clarification | Hi Greta, Please fill the Matrix Type as "Matrix Manager 3" and upload the sheet and share your feedback. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,624 | Good, for simple and new ticketing system. What about the old tickets, how to view those. Please bring those to the new system. | 12,718 | 5 | 2 | Closed | Sandesh | clarification | Product | Clarification | null | Setup HRMS | null | null | 2021-04-29T08:31:53+05:30 | 2021-05-10T11:00:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19041 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/solutions, Hi Sandesh, OLD tickets can be viewed in the CSP portel it self .CSP portal is still available... |
2,625 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, I would like to schedule a call at 02:30 pm IST to clarify some functionalities on HRMS. Thank you! Regards, Radhakrishnan (RK) [cid:i... | 12,719 | 5 | 1 | Closed | Radhakrishnan Ganesan | As discussed, we can have call by 2:30 PM. | Product | Clarification | null | Workflow | null | null | 2021-04-29T08:59:20+05:30 | 2021-05-14T09:48:47+05:30 | ask.adrenalin@myadrenalin.com, deepan.m@myadrenalin.com, rameshkumar.j@myadrenalin.com, deepa.j@bahwancybertek.com | ask.adrenalin@myadrenalin.com, deepan.m@myadrenalin.com, rameshkumar.j@myadrenalin.com | deepa.j@bahwancybertek.com, rameshkumar.j@myadrenalin.com | null | null | Clarification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] + @Deepan Murugan<mailto:deepan.m@myadrenalin.com> Regards, Radhakrishnan (RK) [cid:image001.png@01D73CED.BA6A3FC0] , Hi Radhakrishnan Ganesan, A... |
2,626 | The Competency Tab is blank for Dipesh Gala(P0664) and Nilay Dalal - P2548 . please refer screenshot below and enclosed. They have opened in Chrome | 12,720 | 5 | 3 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Performance Appraisal | null | null | 2021-04-29T10:16:52+05:30 | 2021-04-30T10:05:03+05:30 | surendra.kumar@pnbhousing.com | surendra.kumar@pnbhousing.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Competency Tab is blank for Dipesh Gala(P0664) and Nilay Dalal - P2548 .... |
2,627 | While uploading the in file getting below error. 1:- There is no branch for this bank name ICICI BANK LTD while trying to insert 2:- Record already exists while trying to insert File attached FYR | 12,721 | 5 | 3 | Closed | Raghavendra | clarification given | Product | Clarification | null | Employee Information | null | null | 2021-04-29T10:26:49+05:30 | 2021-04-29T18:32:30+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi HR OPS, As discussed over the phone, in Employee Corporate Bank, for ICICI Bank LTD, the Branch name has been g... |
2,628 | The goal setting for P0729 ^ Vijay Kumar Ray is not yet initiated. Please do the needful | 12,722 | 5 | 3 | Closed | Pratap Singh | No template created in "Template Mapping" form. | Customization | Configuration | null | Performance Appraisal | null | null | 2021-04-29T10:31:09+05:30 | 2021-05-14T10:54:46+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the goal setting for P0729 ^ Vijay Kumar Ray is not yet initiated. We w... |
2,629 | Ravi Kumar Mallapureddi (P1651) submitted my goal setting earlier,but same was not reflected in my reporting manager Mr. Phani Kumar’s id (P0068) | 12,723 | 5 | 3 | Closed | Pratap Singh | IN QUEUE deletion | Customization | Data Correction | null | Performance Appraisal | null | null | 2021-04-29T10:37:45+05:30 | 2021-04-29T19:21:42+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12722, Hi Pratap Singh, Please check now in the Ravi Kumar Mallapureddi (P1651) submitted goal setting and the s... |
2,630 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate goal setting for the below employee no’s and the similar positions from Prime hospitality. Thanks, Kritika ... | 12,724 | 5 | 1 | Closed | KRITIKA KUMAR | Goal enabled | Product | Data Correction | null | Performance Management | null | null | 2021-04-29T10:45:33+05:30 | 2021-05-19T12:49:20+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com, deepan.m@myadrenalin.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com, deepan.m@myadrenalin.com | amit.sangha@abaninvestment.com | null | null | Service Request | Hi Kritika, Below employees position has been mapped to KPI. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Ema... |
2,631 | The Measurement criteria and How to Measure field is showing blank for user – Darshan Sheth P1530. His Goal sheet is of RCM and there are many parameters to update. | 12,725 | 5 | 3 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Performance Appraisal | null | null | 2021-04-29T10:45:43+05:30 | 2021-05-01T14:34:28+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Measurement criteria and How to Measure field is showing blank for user ... |
2,632 | Hi Team, We observe that though the scheduler CSV EMP DATA EXPORT 655 is active, the emails are not being triggered daily, Please look into it. Thanks Ansu Singh | 12,726 | 5 | 3 | Closed | Ansu Singh | clarification given | Product | Clarification | null | Setup HRMS | null | null | 2021-04-29T10:45:59+05:30 | 2021-05-07T14:17:54+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, During the session, we have checked and found that mails are trigged but status showing pending in ... |
2,633 | Sophia Fernandes P2121 had a role change recently. she is unable to proceed due to below error | 12,727 | 5 | 4 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Goal Management | null | null | 2021-04-29T10:48:32+05:30 | 2021-04-29T19:21:55+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12725, Hi Pratap Singh, We understand that the Sophia Fernandes P2121 had a role change recently. she is unable t... |
2,634 | empcode 16973 conveyance nagative adjustment amount not reflecting in actual in payslip. | 12,728 | 5 | 3 | Closed | Saravanan M | null | Product | Clarification | null | Salary | null | null | 2021-04-29T10:48:42+05:30 | 2021-05-10T09:43:10+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, As discussed with Ms. Sreevalli, the arrear amount has been given as a adjustment amount in negati... |
2,635 | Dear Team Kindly upload ESIC card of all employees on employeeattachment. kindly create new folder and then upload it. please find all employees esic card from below link Z:\PayRoll_Reports\Mohit\2021\ESIC IP DETAIL\NORTH | 12,729 | 5 | 3 | Closed | Sandeep Jangid | Uploaded via common upload tool | Product | Service Request | null | Job Data | null | null | 2021-04-29T11:03:07+05:30 | 2021-05-08T18:37:49+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, The data can be uploaded via Common upload tool which is available in the application server... |
2,636 | Competency field for Pushpendra Patel P1581 is blank. He is unable to submit Self-appraisal. | 12,730 | 5 | 3 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Performance Appraisal | null | null | 2021-04-29T11:23:42+05:30 | 2021-04-29T19:21:13+05:30 | surendra.kumar@pnbhousing.com | surendra.kumar@pnbhousing.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12709, Hi Pratap Singh, Post Analysis, both the employees goals are submitted/Approved without the Competency ... |
2,637 | Dear Team, kindly add below mention fields on employee detail report HR Designation Position Category Preview FPR Name HOD Name | 12,731 | 5 | 3 | Closed | Sandeep Jangid | Ireporter created | Product | Service Request | null | Personal Data | null | null | 2021-04-29T11:26:59+05:30 | 2021-05-08T18:37:31+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, As discussed, we will check and confirm you on the feasibility to add the columns. In MIS re... |
2,638 | Vinisha Damodaran (P1668) unable to remove highlighted KPI goals in HRMS. Kindly remove the same confirm. Screenshot attached | 12,732 | 5 | 3 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Goal Management | null | null | 2021-04-29T11:39:48+05:30 | 2021-05-01T14:37:59+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12730, Hi Pratap Singh, AS per the request, the highlighted KPI goals in HRMS has been removed for the Employee -... |
2,639 | Can you please verify HRA calculation for emp id 619. Thanks Suresh Nahar | 12,733 | 5 | 3 | Closed | Suresh Nahar | Done the changes. | Product | Data Correction | null | Tax | null | null | 2021-04-29T11:46:52+05:30 | 2021-05-14T13:48:49+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Suresh Nahar, We will initiate the session and check on the above-reproted concern please pro... |
2,640 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We have to do the changes in leave encashment workflow. We have to remove the approval workflow and just keep the intimation workflow. Need your gui... | 12,734 | 5 | 2 | Closed | Shweta Ghule Shankarrao | Clarification | Product | Clarification | null | Setup Adrenalin | null | null | 2021-04-29T12:00:36+05:30 | 2021-05-14T13:48:50+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com | null | null | null | Clarification | Hi, As guided by Gowtham we have done the required workflow changes. You can now close this ticket. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73CFA.B94FE330] |
2,641 | Dear Team, Please do the below mentioned Apr21 confirmed F&F need to open Kindly do the needful at the earliest . 300023 Pushpalatha Manjunatha | 12,735 | 5 | 3 | Closed | Madhukara H S | Done the changes. | Product | Data Correction | null | Pay process | null | null | 2021-04-29T12:03:13+05:30 | 2021-05-14T13:48:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12700, Hi Madhukara H S, Requesting you to connect the below link https://fastsupport.gotoassist.com/752862456 ., Hi Madhukara H S, As discussed o... |
2,642 | Today is our payroll, we are unable to download the bank statement, kindly look at it on an urgent basis. | 12,736 | 5 | 4 | Closed | Subhendu China | There was a mismatch in the RDL. we have uploaded the RDL and the form worked fine. | Product | Clarification | null | Payroll Management | null | null | 2021-04-29T12:06:28+05:30 | 2021-05-12T14:45:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Subhendu China, Please join on the below given session link https://fastsupport.gotoassist.com/861058874 ... |
2,643 | Kindly get the notice waiver remarks incorporated in the clearance activity of Ayushi Mittal (P2011) . The clearance head will be “HR Activity” and the remarks will be “Notice period waiver approval given by CPO”. | 12,737 | 5 | 3 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Separation Management | null | null | 2021-04-29T12:13:52+05:30 | 2021-05-01T14:43:33+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12730, Hi Pratap Singh, Kindly confirm that the Employee - P2011 's “HR Activity” is having the remarks of "R... |
2,644 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Employee (117510) is unable to do self appraisal in the system. He is receiving the following error. His goals have been approved. [cid:i... | 12,738 | 5 | 3 | Closed | Amolika Ajinkya Uplekar | Self appraisal was saved before Goal setting was approved.
Also, he was able to saved Goal in Goal setting again. | Customization | Data Correction | null | Performance Appraisal | null | null | 2021-04-29T12:15:50+05:30 | 2021-05-14T13:48:51+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Amolika, We have now resolved the reported concern for the reported employee. Self Appraisal form is now loading with all relevant information. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,645 | EMPLOYEE CODE EMPLOYEE NAME 15326 AMOL MAHADAV KADAM = Rs.6000/- Xray allowance is appearing in Salary entry Form now but not appearing in the Salary Register 8555 RANJAN B = Basic 21562/- is appearing in Salary Entry Form but not appearing in Sala... | 12,739 | 5 | 3 | Closed | Senthil kumar M S | CTC upload is not done properly | Product | Clarification | null | Salary | null | null | 2021-04-29T12:33:24+05:30 | 2021-05-14T14:49:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12707, Hi Senthil kumar M S, Please verify this employee Salary data . CTC Computation is not done properly . we... |
2,646 | Dear Team We have noticed that, Blood group details are not reflecting in the QCR_088 report for the attached list. Kindly validate and update the blanks in the system. | 12,740 | 5 | 3 | Closed | Balaji Damodaran | We have checked employees' nationality and the Blood group is showing blank in the personal information form. | Customization | Data Correction | PIMS | Monthly Reports | null | null | 2021-04-29T12:40:50+05:30 | 2021-07-01T20:49:47+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Balaji Damodaran, We understand that the Blood group details are not reflecting in the QCR_088 report for the... |
2,647 | Dear Concern, TDS is not calculating in salary register for this month. Kindly check | 12,741 | 5 | 3 | Closed | Yugandhara Chavan | Financial year patch deployed | Product | Patch Deployment | null | Salary | null | null | 2021-04-29T12:49:04+05:30 | 2021-05-14T17:49:46+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yugandhara Chavan, Please join the below URL to join us through the Zoom connection. https://us02web.zo... |
2,648 | Hi, Unable to change employee photo in employee attachmement though the photo is in .png format and under 1 mb. Regards Aishwarya | 12,742 | 5 | 3 | Closed | Aishwarya KV | As discussed over the call the format of the photo was not supporting hence the issue occurred. new photo has been uploaded from your end and it gets uploaded successfully. | Product | Clarification | null | Employee Movement | null | null | 2021-04-29T12:55:16+05:30 | 2021-05-20T17:48:53+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV... |
2,649 | Dear TEam, Unable to change cost classification of following employee : NBHC04510 Rohan H NBHC05954 Hariom Rathor NBHC06116 Praveen Arumugam NBHC06119 Ravi Honnappa shirahatti | 12,743 | 5 | 3 | Closed | Supulaxmi Konar | Guided to change cost classification though Employee Movement Form. | Product | Clarification | null | Employee Information | null | null | 2021-04-29T13:09:25+05:30 | 2021-05-18T16:48:01+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, Please let us know the exact error you are getting while changing cost classific... |
2,650 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, As discussed, EE C0009 has availed CPL on 30th Mar 2021 & 31St Mar 2021 however, he informed us about the availed leaves in the month of Ap... | 12,744 | 5 | 2 | Closed | Shweta Ghule Shankarrao | Service request | Customization | Service Request | null | Absence, Time and Attendance | null | null | 2021-04-29T13:28:10+05:30 | 2021-05-14T14:49:22+05:30 | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com | ask.adrenalin@myadrenalin.com, gowtham.n@myadrenalin.com, sumithra.r@myadrenalin.com | null | null | null | Service Request | Hi Shweta, We will check on the requested requirement and keep you posted on the progress of the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Shweta, We have now moved the truncated balance of 1.25 days to the e... |
2,651 | Hello team, Please find the list of Resignation Reason which needs to be updated under Record Resignation on HRMS. Request you to remove all the current resignation reasons and update the below shortlisted reasons only in the drop down. Resignation Reasons Dissatisfaction with Compens... | 12,745 | 5 | 3 | Closed | Subhasri Samantray | Configuration steps has given | Product | Clarification | null | Separation Management | null | null | 2021-04-29T14:02:05+05:30 | 2021-05-18T23:53:52+05:30 | gowtham.n@myadrenalin.com, alapinee.deshmukh@eclinicalworks.com, santhosh.hegde@eclinicalworks.com, manoj.lokhande@eclinicalworks.com, shanmugam.raja@eclinicalworks.com, runal.soni@eclinicalworks.com | gowtham.n@myadrenalin.com, alapinee.deshmukh@eclinicalworks.com, santhosh.hegde@eclinicalworks.com, manoj.lokhande@eclinicalworks.com, shanmugam.raja@eclinicalworks.com, runal.soni@eclinicalworks.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Subhasri Samantray, Navigate to "Reason Master" choose the reason type as "Separation" and create the same. ... |
2,652 | For APL19628 in Final Closure we are facing the issue Transaction Pending for approval | 12,746 | 5 | 3 | Closed | Vidyasagar | Sepration Pullback is pending so | Product | Clarification | null | Separation Management | null | null | 2021-04-29T14:30:25+05:30 | 2021-05-14T15:49:44+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As discussed ove call, we will check for the Employee - APL19628 in Final Closure form that while ... |
2,653 | Not able to update Bank account number | 12,747 | 5 | 3 | Closed | Divya N | null | null | null | null | null | null | null | 2021-04-29T14:42:25+05:30 | 2021-04-29T16:14:12+05:30 | null | null | null | null | null | null | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home |
2,654 | Employee ID Employee Name 101166 Nagaraj.S 108747 Aruna.R 111019 Premananth.K 108480 Abser.A 114357 Sivabalan V 117073 Sagar Gaurish... | 12,748 | 5 | 4 | Closed | Albert D | CURRENT PERIOD NEGATIVE BALANCE limit is set as 55 in system | Product | Configuration | Leave Management | Absence | null | null | 2021-04-29T14:47:40+05:30 | 2021-07-13T17:55:09+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As per the query ,We have understood that Auto leave debit is not executed properly for these employe... |
2,655 | Hi Rumana, Kindly request you to add Deeba Mirza to the list for receiving Record Resignation's and help desk query escalations. (Nazia wants to discuss on the same and will contact you tomorrow). For Arya/Nazia - they have tried to access the Adrenalin helpdesk ticket tool, but not receiving emails for acces... | 12,749 | 5 | 3 | Closed | Judaea Vanbuerle | clarification mentioned in ticket. | Product | Configuration | null | Workflow | null | null | 2021-04-29T14:53:33+05:30 | 2021-05-14T17:49:47+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, For the new support tool, for Arya and Nazia, the user name will be their Email ID and the Password is osb@12345. Please ask... |
2,656 | There is an error in self appraisal process. Please advice us to correct this. | 12,750 | 5 | 3 | Closed | Senthil kumar M S | Self Appraisal L3 report | Product | Clarification | null | Performance Management | null | null | 2021-04-29T15:03:15+05:30 | 2021-05-14T19:50:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12739, Hi Senthil kumar M S, As discussed over the call, We have requested team to get the Self Appraisla L3 rep... |
2,657 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please look into it. [cid:image001.png@01D73D1E.D341B150] Regards, Radhakrishnan (RK) [cid:image002.png@01D73D1E.D341B150] Th... | 12,751 | 5 | 1 | Closed | Radhakrishnan Ganesan | Clarification | Product | Clarification | null | Setup HRMS | null | null | 2021-04-29T15:11:16+05:30 | 2021-05-14T15:49:45+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Radhakrishnan Ganesan, Can you please try now to create the employee , We have configured based on your request. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Hi Deepan, Issue with IC now. [cid:image001.png@01D73D22.7F90D6E0] Regards, Radhakrishnan (RK) [cid:i... |
2,658 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, 803547 - SHRADHA AGARWAL's resignation is pending for approval with 805043 - NAVNEET AGARWAL. Please remove this from Navneet Agarwal and ... | 12,752 | 5 | 1 | Closed | Sonali | actor id changed | Product | Data Correction | null | Employee Information | null | null | 2021-04-29T15:23:43+05:30 | 2021-05-14T18:50:32+05:30 | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com, obaidur.khan@bicworld.com | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com, obaidur.khan@bicworld.com | srujana.m@myadrenalin.com, obaidur.khan@bicworld.com | null | null | Change Request | Hi Sonali, As per request, We have changed the actor 805043 to 803524 from our end. Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Hi Vijay, 803524 approved her resignation and again it went for approval to 805043 – this is incorrect. After 803524 approved, it should go t... |
2,659 | Need remark details saved by Approver. | 12,753 | 5 | 2 | Closed | Minal Ambre | Clarification. | Product | Clarification | null | Performance Appraisal | null | null | 2021-04-29T15:25:51+05:30 | 2021-05-14T20:51:47+05:30 | null | null | null | null | null | Clarification | created_by: 2043097241383 time: 2021-04-29 09:55:51 UTC, Hi Minal, Request you to refer Goals summary report to check remarks details saved by Approver. Please check and revert for further clarification. Regards, Judhistira.M, Hi Minal, As discussed, approver's remark details are available in Goal sum... |
2,660 | employee weekly Off status is not visible Best Regards Mitrapal R B | 12,754 | 5 | 3 | Closed | Mitrapal R B | scheduler services is stopped | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-29T15:54:33+05:30 | 2021-05-04T14:00:58+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mitrapal R B, Please join the below session link. https://fastsupport.gotoassist.com/565472628 Thank... |
2,661 | For APL19628 Separation activity started and all the approvals are approved after completion of Final Closure his EL balance is auto encashed but in leave configuration it is updated as No | 12,755 | 5 | 3 | Closed | Vidyasagar | Patch - QA_132_ADL_2009_16075, QA_573_ADL_2009_18458 | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2021-04-29T15:54:47+05:30 | 2021-05-15T16:49:04+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As disucssed over call, For APL19628 Separation activity started and all the approvals are approved... |
2,662 | Dear Gowtham, Pls check goals setting 21-22 and also all reports. We are launching goal setting on 1st May. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway ... | 12,756 | 5 | 2 | Closed | Gyanamayee Swain | PMS setup assistance & verification. And back end initiation of PMS. | Customization | Service Request | null | Calendar Setup | null | null | 2021-04-29T16:01:43+05:30 | 2021-05-14T16:49:48+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Gyanamayee, As requested, we have verified and executed the PMS initiation scheduler via the back end. It has been initiated for 589 eligible employees as per the configuration. The same was confirmed from your end by referring to "Goal Setting Status Report". Regards, Gowtham. N Product Support Adren... |
2,663 | Hi Amit, We are looking into this, will check out the current set up and share you the feedback shortly. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Che... | 12,757 | 5 | 1 | Closed | Amit Sangha | access has been enabled | Product | Configuration | null | Workflow | null | null | 2021-04-29T16:28:07+05:30 | 2021-05-19T16:49:12+05:30 | amit.sangha@abaninvestment.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, monaliza.perez@abaninvestment.com, tom.ward@abaninvestment.com, kritika.kumar@abaninvestment.com, saravanan.mani@myadrenalin.com, prameela.f@myadrenalin.com | amit.sangha@abaninvestment.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, monaliza.perez@abaninvestment.com, tom.ward@abaninvestment.com, kritika.kumar@abaninvestment.com, saravanan.mani@myadrenalin.com, prameela.f@myadrenalin.com | nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, monaliza.perez@abaninvestment.com, tom.ward@abaninvestment.com, kritika.kumar@abaninvestment.com | null | null | Clarification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-please confirm if this is closed. This is priority for us to ensure new employees are configured properly and able to access the tool witho... |
2,664 | Attendance Regularization form missing from TL's view FMNO - 90767 | 12,758 | 5 | 3 | Closed | Sheralyn Racheal Ireland | AR is moved to Inqueue . | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-29T16:30:16+05:30 | 2021-05-18T08:48:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sheralyn Racheal Ireland, As per the query , we have understood that AR Please join this session https://fasts... |
2,665 | Goal sheet of Atish Jadkar P0860 to be updated as Branch Credit Manager. Currently, it is updated as MCSOP | 12,759 | 5 | 4 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Goal Management | null | null | 2021-04-29T16:49:03+05:30 | 2021-04-29T19:20:19+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, Please check now as we have reinitiated the goals Atish Jadkar P0860 to be updated as Branch Cr... |
2,666 | Not able to submit goal setting Rajat Gupta | 12,760 | 5 | 3 | Closed | Pratap Singh | Data correction | Customization | Data Correction | null | Performance Appraisal | null | null | 2021-04-29T16:54:44+05:30 | 2021-04-29T19:19:17+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, The goal has been reset and reinitiated the goals for the Employee - P0336 ^ Rajat Gupta. Pl... |
2,667 | Dear Team, Please do the needful. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png From: Neeraj Bhardwa... | 12,761 | 5 | 1 | Closed | Anoopsingh | Did some cleanup with regard to mismatch in balance of leave request form and leave balance report. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-29T17:05:26+05:30 | 2021-05-15T23:49:20+05:30 | vikaskumar@globecapital.com, jayakrishnan.n@myadrenalin.com | vikaskumar@globecapital.com | null | null | null | Software Problem | Hi Anoopsingh, We understand that the below error is thrown in the Leave. We will share the connection check the issue and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130.... |
2,668 | In salary register Inactive employees are not appearing in one excel sheet | 12,762 | 4 | 4 | Resolved | Divya N | Salary Hold is YES | Product | Data Correction | null | Payroll Management | null | null | 2021-04-29T17:24:32+05:30 | 2021-04-30T13:31:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi team, Settlement employees are not reflecting in the Salary register , Hi Divya N, Please join the below se... |
2,669 | Nidhi Sharma (P0012) not able to submit Goal setting | 12,763 | 5 | 3 | Closed | Pratap Singh | Clarification | Customization | Clarification | null | Goal Management | null | null | 2021-04-29T17:31:32+05:30 | 2021-05-10T16:34:32+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, While checking in the Manage Template form, for the position - "Central Support Manager - Colle... |
2,670 | Reverse form for below employee 900512 Anil Kumar Gupta | 12,764 | 5 | 3 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Appraisal | null | null | 2021-04-29T17:46:17+05:30 | 2021-05-14T17:49:48+05:30 | null | null | null | null | null | Service Request | created_by: 2043020884409 time: 2021-04-29 12:16:17 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 904710668... |
2,671 | Share below reports to Astrid. Goals Summary Report All Score | 12,765 | 5 | 3 | Closed | Gyanamayee Swain | Sending reports to HR team on behalf of Gyanamayee. | Customization | Service Request | null | Performance Appraisal | null | null | 2021-04-29T17:47:33+05:30 | 2021-05-14T17:49:48+05:30 | null | null | null | null | null | Service Request | created_by: 2043020884409 time: 2021-04-29 12:17:33 UTC, Hi Gyanamayee, Please find attached reports shared to Astrid over email as requested. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,672 | Hi, Please find attachment, We are uploading CTC for few employees ( 4 (New Join) + 2 (Salary Revision)) I request you to check at the earliest because we are now working on April Salary. | 12,766 | 5 | 3 | Closed | Swapnil | Clarification provided for new ctc not reflected in the salary register | Product | Clarification | null | Salary | null | null | 2021-04-29T17:49:32+05:30 | 2021-04-30T11:05:50+05:30 | rashmi.deshpande@houseofanitadongre.com, vishal.parab@houseofanitadongre.com | rashmi.deshpande@houseofanitadongre.com, vishal.parab@houseofanitadongre.com | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home created_by: 2043097497860 time: 2021-04-29 17:49:32 +0530, New Joinee salary is not showing in people connect. A... |
2,673 | Hi Team, ESIC contribution has not deducted for the employees covered in the ESIC. | 12,767 | 5 | 3 | Closed | Lishma Soni | formula is changed | Product | Configuration | null | Salary | null | null | 2021-04-29T18:21:37+05:30 | 2021-05-05T13:37:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lishma Soni, Please connect to the below link and showcase the issue https://fastsupport.gotoassist.com/ Key:528138666 Abirami K, Hi Lishma Son... |
2,674 | Dear Niraikalai, Please be informed the tax should be zero inspite of that the income tax has been calculated. PFA the tax computation sheet. we got struck in the payrolls because of this. | 12,768 | 5 | 4 | Closed | Samuel George | Done the changes. | Product | Configuration | null | Pay process | null | null | 2021-04-29T18:31:32+05:30 | 2021-05-18T09:52:41+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.49 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Samuel George, Requesting you to connect the below link https://fastsupport.gotoassist.com/33... |
2,675 | Hi, Pls note I have upload some images in Spot section in HRIS,kindly review and update it and confirm once it done. | 12,769 | 5 | 3 | Closed | Vasudev Tyagi | We have copied the uploaded images to another application server and synched. Please check from your end and let us know. | Product | Clarification | null | Employee Information | null | null | 2021-04-29T18:41:32+05:30 | 2021-05-15T14:48:45+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will check on the reported query and update you. Regards, Veerapandian R, Hi Vasudev T... |
2,676 | Dear Team, Please assist here, ECN 67719 has submitted Goal Setting transaction, but approver-47052 is unable to view the transaction. Please check the disconnect and assist. Regards, Chaitali | 12,770 | 5 | 2 | Closed | Rinoy Sebastin | Data correction | Customization | Data Correction | null | Performance Appraisal | null | null | 2021-04-29T19:53:24+05:30 | 2021-05-15T17:48:23+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Zoom 3.6.0; wbx 1.0.0; wbxapp 1.0.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, We will analyse the concern raised on Goal setting form not getting displayed und... |
2,677 | Dear Vijaya, Please find the attachment and update the "Confirmation Date" in Adrenalin. Employee Id Employment Status Confirmation Date 16558 Confirmed 01-Apr-21 16002 Confirmed 01-Apr-21 15763 Confirmed 01-Apr-21 15591 Confirmed ... | 12,771 | 5 | 3 | Closed | Sandip Chanda | confirmation date updated from the back end | Product | Service Request | null | Employee Information | null | null | 2021-04-29T21:08:29+05:30 | 2021-05-04T17:09:14+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will update the confirmation date of the attached employees and confirm fr... |
2,678 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Associate is not able to fill the timesheet on 16th Mar 2021. 1WL Phani Kumar Achanti Thanks Balaji.Damodaran | Human Resources... | 12,772 | 5 | 1 | Closed | Balaji Damodaran | Clarification provided | Product | Clarification | null | Timesheet Management | null | null | 2021-04-30T03:03:49+05:30 | 2021-05-21T20:49:44+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Balaji Damodaran, We will check the reported issue on timesheet of the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that the mentioned associate has joined on 12 MAR 2021 only and the project ... |
2,679 | Dear Team, I am unable to download the Bank Statement in Amity, Today i need to release the employees salary ,Immateriality fix the issue. | 12,773 | 4 | 4 | Resolved | Madhukara H S | Done the changes | Product | Data Correction | null | Pay process | null | null | 2021-04-30T06:42:39+05:30 | 2021-04-30T10:09:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12735, Hi Madhukara H S, I hope Mr. Kadirvaan has cleared the reported bank statement issue. Please check and confirm., Yes, It’s cleared …. Thank you. ... |
2,680 | Dear team, Please change the authorized signatory in the transfer letter of the employee. Ecode :31492 Authorized signatory ecode: 04497 Authorized signatory name: Kannan P | 12,774 | 5 | 3 | Closed | Mahesh R | changed the authorized signatory from the backend | Product | Data Correction | null | Employee Information | null | null | 2021-04-30T09:46:32+05:30 | 2021-05-13T12:21:10+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raveena Ramakrishnan, As per your request, we have changed the authorized signatory of the reported emplo... |
2,681 | I have processed the pay slips of all the staff for the month of April, 2021 but it is not coming in emp. mail ID. Can you please resolve the same in URNGET basis | 12,775 | 5 | 3 | Closed | Rajendra Pant | Mail moved to the junk | Product | Configuration | null | Payroll Setup | null | null | 2021-04-30T10:36:05+05:30 | 2021-05-15T14:48:47+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rajendra Pant, Please connect to the below link https://fastsupport.gotoassist.com/ Key:278247894 Abirami... |
2,682 | 80 D medical value is not considered in Tax sheet | 12,776 | 5 | 4 | Closed | Divya N | Formula change of 80D | Product | Configuration | null | Tax | null | null | 2021-04-30T10:46:48+05:30 | 2021-05-15T13:49:45+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, We have already taken the session for another queries. Once it is completed, we will check and u... |
2,683 | Need to understand the Leave balance calculation for the below colleagues. 301922 ^ Vipul Kumar Agarwal it seems to be incorrect in HRIS. | 12,777 | 5 | 3 | Closed | Sheralyn Racheal Ireland | leave credit configuration change | Product | Configuration | null | Absence, Time and Attendance | null | null | 2021-04-30T10:47:04+05:30 | 2021-05-18T08:48:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sheralyn Racheal Ireland, As pe rthe query , We have understood that need to give clarification.Please join ... |
2,684 | Kolkata location is not showing under Mailing payslip option | 12,778 | 5 | 4 | Closed | Santanu Roy Chowdhury | data corrected in the payslippdf table | Product | Data Correction | null | Payroll Setup | null | null | 2021-04-30T10:56:14+05:30 | 2021-05-15T14:48:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Here is the screenshot, Hi Santanu Roy Chowdhury, Please join in the below link https://fastsupport.gotoassist.co... |
2,685 | Saurabh Vijayvergia (P0927) current role is ASM but his goal sheet for current PMS cycle is to be saved for Corporate Relationship Manager – DMA role. HR team had changed his role but his goal sheet is still reflecting for ASM. Please rectify on priority | 12,779 | 5 | 3 | Closed | Pratap Singh | Clarification | Customization | Data Correction | null | Performance Appraisal | null | null | 2021-04-30T11:32:29+05:30 | 2021-05-10T16:35:15+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12612, Hi Pratap Singh, we will reset the goals Saurabh Vijayvergia (P0927) current role is ASM but his goal shee... |
2,686 | Dear team, Help menu is not working, attached screenshot for your reference, plz check. Regards Mahendra | 12,780 | 5 | 3 | Closed | Madhu sudhan reddy | after the application got crashed, the help document has not been deployed while re-installing the application | Product | Patch Deployment | null | Application Access Management | null | null | 2021-04-30T11:34:36+05:30 | 2021-04-30T13:24:29+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, Please join the below session link. https://fastsupport.gotoassist.com/169000274 Thanks ... |
2,687 | Dear team, Bank Statement report not generating, plz check on top priority Regards Mahendra | 12,781 | 5 | 4 | Closed | Madhu sudhan reddy | SSRS_PA_BANK_STMT_PARA view not available | Product | Patch Deployment | null | Payroll Management | null | null | 2021-04-30T11:36:06+05:30 | 2021-04-30T13:26:10+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12780, Hi Mahendra Y, Please join the below session link. https://fastsupport.gotoassist.com/169000274 ... |
2,688 | I want to upload attached leave data in system before 5pm, kindly help. Before upload please call me shailesh Kokate - 9320620807 | 12,782 | 5 | 3 | Closed | Shailesh Kokate | data is not ready. hence we are closing this. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-30T11:40:17+05:30 | 2021-05-04T18:50:58+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi, Please call me on 9320620807, Hi Shailesh Kokate, We are trying to reach you but your number was busy. Ple... |
2,689 | Dear Jay, As discussed, Please find attached the sheet | 12,783 | 5 | 1 | Closed | Anoopsingh | tax adjustment has been updated | Product | Data Correction | null | Tax | null | null | 2021-04-30T11:56:31+05:30 | 2021-05-16T15:49:41+05:30 | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | null | null | Software Problem | Hi Anoopsingh, As discussed over the call we understood that you are busy in tax related works and please provide us the connection post lunch to analyze on the reported query om 80C and 80CCD. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed the issue with regard to 80C and 80CCD(1) ... |
2,690 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Judhi, Paygroup is not showing in HRIS. [cid:image001.png@01D73DBA.E0022F90] Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [... | 12,784 | 5 | 1 | Closed | Manoj Tiwari | Implementation activity to change all components to formula and test settlement & payroll processing. | Product | Clarification | null | Component Setup | null | null | 2021-04-30T12:18:09+05:30 | 2021-05-27T15:50:51+05:30 | sumithra.r@myadrenalin.com, archana.guhagarkar@nbhcindia.com, ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com, jitendra.chaturvedi@nbhcindia.com, supulaxmi.konar@nbhcindia.com, harish.bhosale@nbhcindia.com, kirtesh.kaushik@nbhcindia.com, bharat.pawar@nbhcindia.com, juli.darjee@myadrenalin.com, myadrenalinco... | sumithra.r@myadrenalin.com, archana.guhagarkar@nbhcindia.com, ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com, jitendra.chaturvedi@nbhcindia.com, supulaxmi.konar@nbhcindia.com, harish.bhosale@nbhcindia.com, kirtesh.kaushik@nbhcindia.com, bharat.pawar@nbhcindia.com, juli.darjee@myadrenalin.com, gowtham.n@mya... | jitendra.chaturvedi@nbhcindia.com, archana.guhagarkar@nbhcindia.com | null | null | Service Request | Dear Archana, Judhi is on leave due to medical emergency hence escalate this issue to AD team to resolve it on priority. As you know I have lot of joining pending to process. [cid:image001.png@01D73DC1.613402E0] , [CAUTION: This email originated from outside of the organization,... |
2,691 | Bank statement is not appearing | 12,785 | 5 | 4 | Closed | Divya N | SSRS_PA_BANK_STMT_PARA not available | Product | Patch Deployment | null | Salary Reports | null | null | 2021-04-30T13:36:25+05:30 | 2021-05-15T14:48:53+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, As discussed over the phone, the reported query has been identified as an issue in the product and als... |
2,692 | Hi, Request to guide us as we want to disable confirmation module for next 2 month. Regards, Pinkiiy Raval | 12,786 | 5 | 3 | Closed | Vaishali Raut | scheduler disable suggested | Product | Clarification | null | Confirmation Management | null | null | 2021-04-30T13:43:10+05:30 | 2021-05-03T12:41:55+05:30 | pinkiiy.raval@medusind.com, vaishali.raut@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, As per the reported query, we understood that you want to stop the confirmation appraisal in system. Please ... |
2,693 | During promotion upload in movement form or through upload notification is not going and letter also not getting generated when template is selected | 12,787 | 5 | 3 | Closed | Swati Tendulkar | Need to create post changes of data movement | Product | Clarification | null | Employee Movement | null | null | 2021-04-30T15:40:31+05:30 | 2021-06-10T22:49:13+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, We will have a connection and work on the employee movement as required. Regards... |
2,694 | Dear Concern, This is in regarding to General Shift is not show in Employee Calendar even after change shift type as General Shift through Employee Transfer- Bulk. Moreover Week off days not show in Calendar for General shift employees. Please do the needful. | 12,788 | 5 | 3 | Closed | Parth Patel | Excel upload | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-30T15:50:39+05:30 | 2021-05-18T12:48:35+05:30 | lalji.ladumor@ratnamani.com | lalji.ladumor@ratnamani.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Parth Patel, As reported query says, general shift data is not populating in the application, hence we will ge... |
2,695 | Dear Jay, It has been observed that the claim requisition is showing annual balance eligibility instead of allocation on monthly basis. Please check and rectify the same. [cid:image001.png@01D73DD8.85D24820] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged an... | 12,789 | 5 | 1 | Closed | Nainesh | CRS was not executed | Product | Configuration | null | Claims and Reimbursments | null | null | 2021-04-30T15:50:41+05:30 | 2021-05-15T23:49:21+05:30 | null | null | null | null | null | Software Problem | Hi Nainesh, Post analysis we understood that CRS monthly credit was not executed for April month and hence it was showing with full eligibility. We have executed the CRS for April month. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Suppor... |
2,696 | Hi team, Multiple grids are formed in family details for AQ020979 ^ Sangharsh Sakharam Londhe during the onboarding step, request you to clear the same. Thanks, Ansu Singh | 12,790 | 5 | 3 | Closed | Ansu Singh | data correction | Product | Data Correction | null | Employee Information | null | null | 2021-04-30T15:51:48+05:30 | 2021-05-07T14:17:26+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, Please join the below session to remove the duplicate entry. https://fastsupport.gotoassist.com/1... |
2,697 | we are sending payslip through payslip process. please find atachement in that check wit show all process and payslip process screens.in show all process mail start time and end time received but pay group is not coming to payslip process screen. | 12,791 | 5 | 3 | Closed | Saravanan M | product issue | Product | Patch Deployment | null | Pay process | null | null | 2021-04-30T15:58:11+05:30 | 2021-05-10T09:41:27+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, We have already taken the session. We will check and update the status. Thanks and reg... |
2,698 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please Remove Resignation AYE4527 Santosh Kumar Namdev , He is a Terminated Employee . Please confirmed when you completed . ... | 12,792 | 5 | 1 | Closed | Hroperations | Data correction | Product | Data Correction | null | Separation Management | null | null | 2021-04-30T16:03:13+05:30 | 2021-05-15T17:48:24+05:30 | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mohit.chauhan@ayefin.com, hroperations2@ayefin.com | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mohit.chauhan@ayefin.com, hroperations2@ayefin.com | vivek.raj@ayefin.com, palak.sodhi@ayefin.com, mohit.chauhan@ayefin.com, hroperations2@ayefin.com | null | null | Service Request | Hi Hroperations, As per the request, we will check and Remove Resignation AYE4527 Santosh Kumar Namdev , He is a Terminated Employee . We will confirm you once it is removed. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT I... |
2,699 | Dear Team, Request you to share the list of Trainings (Behavioral) that shows under drop down in the HRMS PMS (Adrenalin) so that we can add to programs in the list. Thanks & Regards Pratap Singh | 12,793 | 5 | 1 | Closed | Pratap Singh | Data | Customization | Service Request | null | Performance Appraisal | null | null | 2021-04-30T16:15:48+05:30 | 2021-05-14T10:54:30+05:30 | aishwary.singh@myadrenalin.com, vikas.jaitly@pnbhousing.com, surendra.kumar@pnbhousing.com | aishwary.singh@myadrenalin.com, vikas.jaitly@pnbhousing.com, surendra.kumar@pnbhousing.com | vikas.jaitly@pnbhousing.com, surendra.kumar@pnbhousing.com | null | null | Service Request | Hi Pratap Singh, As per the request, we will share the list of Trainings (Behavioral) that shows under drop down in the HRMS PMS (Adrenalin) We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT... |
2,700 | Dear Jay, Further to our conversation, we have observed that reassign of team tab is missing in the record resignation process while approving the same under the record resignation. Also, the PAN number is made mandatory on the onboarding process. However, the new joinees are able to process the same without prov... | 12,794 | 4 | 1 | Resolved | Nainesh | Clarification PRovided | Product | Clarification | Separation Management | Separation Management | null | null | 2021-04-30T16:15:51+05:30 | 2021-06-17T16:29:58+05:30 | gsujatha@efl.global | gsujatha@efl.global | gsujatha@efl.global | null | null | Clarification | Hi Nainesh, We will check the reported query on reassign role player missing in record resignation form and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Dear Nainesh, We have checked with internal team and understood that only in final closure form 'Reassign ROle' opt... |
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