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2,701 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Dhivya, User R21286 has by mistaken raise the time based AR with wrong time. but now he is not able to do the cancel attendance regularization . Please check. Please check below trail mail for your ref. Regards Vishal On Fri, Apr 30, 2021 at 04:05 PM, karthick.venugopal wrote: Team, As advised in the mail attachment, I’ve tried to cancel the attendance but the option is disabled. Kindly help to resolve. Thanks and regards, Karthick Venugopal, Retail Asset Operations, Contact: 044-6694-2719/ +91 8754740930. ***************************************************************************** This Email and files transmitted are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this Email in error please notify the sender. Please also simultaneously disregard the contents herein, delete this email and destroy any physical copies, if created. Please note that any views or opinions presented in this Email are solely those of the author and do not necessarily represent those of IndusInd Bank Ltd. We have put efforts into ensuring that the message is error-free and virus-free. Unfortunately, full security of the email cannot be ensured as, despite our efforts, the data included in emails could be infected, intercepted or corrupted or carry malicious, spam or defamatory contents. Therefore the recipient should check the email for threats with proper software, as IndusInd Bank Limited does not accept liability for any damage inflicted by any virus transmitted or by viewing contents of this email. ***************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,795 | 5 | 1 | Closed | Akhilesh.prajapati | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-04-30T16:35:39+05:30 | 2021-05-15T17:48:24+05:30 | ask.adrenalin@myadrenalin.com, sssupport@indusind.com, dhivya.v@myadrenalin.com, rinoy.sebastian@indusind.com | ask.adrenalin@myadrenalin.com, sssupport@indusind.com, dhivya.v@myadrenalin.com, rinoy.sebastian@indusind.com | sssupport@indusind.com, dhivya.v@myadrenalin.com, rinoy.sebastian@indusind.com | null | null | Clarification | Hi Akhilesh.prajapati, Post Analysis, the Time based Attendance regularization was raised by the Employee - R21286 on 20-APR-2021 and it has been approved by the approver JANYANTH - R19451. (Attached the screenshot for your reference). ALso if the transaction is pending in the Approvers queue then we can reject the same and raise a new AR with the correct data. But now the transaction has been approved by the approver. The Approved transactions cannot be cancelled. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,702 | Dear Jay, As discussed, the employee's goal setting has been approved but the employee is still not able to process his performance appraisal. Please check and do the needful. [cid:image001.png@01D73DE0.2CE82920] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,796 | 5 | 1 | Closed | Nainesh | Appraisal end date update | Product | Data Correction | null | Performance Appraisal | null | null | 2021-04-30T16:45:14+05:30 | 2021-05-20T09:50:09+05:30 | null | null | null | null | null | Software Problem | Hi Nainesh, We are working on the reported query on performance appraisal issue for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Nainesh, Post analysis we understood that the appraisal end date was mentioned as 30 APR 2021 and hence the error. As discussed we have updated the apppraisal end date as 31 MAY 2021 and the issue is resolved. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Ack & ntd your mail. This is closed… Thanks Regards, Nainesh |
2,703 | Hi, In the month of March from our End we have not deducted EMI deduction for Emp. 1221_Rashida. Now 2 EMI's reflecting in April Salary process. Request to correct in the system that 1 EMI has to deduct in April & so on subsequent months. -Swapnil Tawre 8329295434 | 12,797 | 5 | 3 | Closed | Swapnil | In the "Loan Reschedule" we can change using the "Principle Amount Based Loan Reschedule"
mention the Principle amount and click the "Show Schedule" then the system will show the new loan scheduler.
| Product | Service Request | null | Loans | null | null | 2021-04-30T16:58:47+05:30 | 2021-05-10T12:05:07+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home created_by: 2043097497860 time: 2021-04-30 16:58:47 +0530, Hi Swapnil, From the above description, we understood that the 2 Emi has been deducted for the given employee 1221_Rashida. We will provide the connection to get it done. Regards Prakash, Hi Swapnil, We can do the loan changes using the "Loan Reschedule" form In the "Loan Reschedule" we can change using the "Principle Amount Based Loan Reschedule" mention the Principle amount and click the "Show Schedule" then the system will show the new loan scheduler. We have done the changes, please do the pay process and check the same. Regards Prakash |
2,704 | Hi Srujana, As per Income Tax act, an employee can claim LTA as per LTA block of four years. The current block is 2018-2021. Could you please confirm below points on LTA: 1. Is there a control in Adrenalin that checks how many times an employee is claiming and is it under the block ? 2. While employee declares LTA in "Tax Declaration" form, can system give information on the current block and limit of LTA? Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D73DE3.040BC630] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA | 12,798 | 5 | 1 | Closed | Sonali | Clarification in new income tax ACT points | Product | Clarification | null | Claims and Reimbursments | null | null | 2021-04-30T17:05:32+05:30 | 2021-05-21T18:50:19+05:30 | srujana.m@myadrenalin.com, obaidur.khan@bicworld.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | srujana.m@myadrenalin.com, obaidur.khan@bicworld.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | Clarification | Hi Sonali, We have checked with our internal team for the below reported ponts. Is there a control in Adrenalin that checks how many times an employee is claiming and is it under the block? Aes Remarks: YES, it is avalible. While the employee declares LTA in the”Tax Declaration” form, can the system give information on the current block and limit of LTA? Aes Remarks: Not avalible. Regards, Srujana.M, Hi Team, Want to understand this LTA configuration in system. Request your time for half an hour so that we can have clear understanding of this. Thanks Regards Harsha J ________________________________________________________________________________ Microsoft Teams meeting Join on your computer or mobile app Click here to join the meeting<https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZjI4Y2Y3YzktY2I3OC00NDJiLTk0ZDItYWExOWYwZDY2YTI5%40thread.v2/0?context=%7b%22Tid%22%3a%22c7901014-5560-49ef-a689-3c215c6092ee%22%2c%22Oid%22%3a%22272f9766-2f52-4ceb-a26d-a92ee7a9d960%22%7d> Join with a video conferencing device 124361920@t.plcm.vc<mailto:124361920@t.plcm.vc> Video Conference ID: 125 530 555 3 Alternate VTC dialing instructions<https://dialin.plcm.vc/teams/?key=124361920&conf=1255305553> Learn More<https://aka.ms/JoinTeamsMeeting> | Meeting options<https://teams.microsoft.com/meetingOptions/?organizerId=272f9766-2f52-4ceb-a26d-a92ee7a9d960&tenantId=c7901014-5560-49ef-a689-3c215c6092ee&threadId=19_meeting_ZjI4Y2Y3YzktY2I3OC00NDJiLTk0ZDItYWExOWYwZDY2YTI5@thread.v2&messageId=0&language=en-US> ________________________________________________________________________________ _____________________________________________ , Hi Harsha, We have checked with the internal team. We have separate forms for LAT, also these configurations will apply only in claims and LTA forms not in tax declaration. Also, we have checked, LTA exemption is user entry in the TAX declaration form. Hence without any validation employee can able to submit the form. Regards, Srujana.M |
2,705 | Dear concern, We are having error in ESIC & PT for TAmnilnadu | 12,799 | 5 | 2 | Closed | Yugandhara Chavan | Tamil Nadu and Orissa PT slab has been updated properly | Product | Configuration | null | Salary | null | null | 2021-04-30T17:11:34+05:30 | 2021-05-20T20:49:06+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12741, Hi Yugandhara Chavan, From the above description, we understood that ESI and PT wrongly calculated for the Tamil nadu. We will provide the connection on Monday and get it done. Regards Prakash, Hi Yugandhara Chavan, Please find the below URL to join us through the Zoom Connection. https://us02web.zoom.us/j/86286036608?pwd=WkRuMFUydzdtZ3ByWlBEbElNQ0NPQT09 Regards Prakash, Hi Yugandhara Chavan, We have taken the connection, we have resolved the Tamil Nadu and Orissa PT issues, We have provided clarification regarding the ESI deduction for the given set of employees. Regards Prakash |
2,706 | May Day Holiday is not indicated in Calendar | 12,800 | 5 | 4 | Closed | Srinivasa V | scheduler is running at night 10:14 | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-01T10:03:41+05:30 | 2021-05-18T10:48:46+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Great Response …!! still we are struggling ,blames are on HR going on., Hi Srinivasa V, Please join the below session link. https://fastsupport.gotoassist.com/680871569 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Srinivasa V, As discussed over the phone, since the scheduler timing is set as 10:14 PM, holiday will be reflected once the scheduler is completed successfully. Hence we have requested you to change the timings in the morning. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,707 | Dear Jay, Please deploy the patch for the FY 2020-21. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 12,801 | 5 | 1 | Closed | Anoopsingh | FY patch deployment | Product | Service Request | null | Tax | null | null | 2021-05-01T10:58:22+05:30 | 2021-05-18T09:52:42+05:30 | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | null | null | Service Request | Hi Anoopsingh, We have taken the connection on saturday and deployed the FY 2021-2022 patch. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,708 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team The employee 0009-Sanjay Joshi is unable to login in app. Kindly resolve Thanks Sonali From: Sanjay Joshi <Sanjay.Joshi@artfertilityclinics.com> Sent: 01 May 2021 10:46 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Adrenalin app for Sanjay Joshi Dear Sonaliji Please find latest screenshot of Adrenalin app. Thanks and regards Sanjay Joshi This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,802 | 5 | 1 | Closed | Sonali Srivastava | Wrong count cleared | Product | Data Correction | null | null | null | null | 2021-05-01T11:03:34+05:30 | 2021-05-19T16:49:13+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sonali Srivastava, We will unlock the mobile device by clearing the wrong count entered by the employee. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Pls confirm if this has been solved. Thanks Sonali , Hi Sonali Srivastava, As per request, we have cleared the wrong count and modified the flag for the employee. Now employee can login the application with correct password. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
2,709 | Dear Jay, As discussed, Please update investment proofs detail of FY 2019020 to FY 2020-21 as a declaration. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 12,803 | 5 | 1 | Closed | Anoopsingh | Last year proof inti current year declaration movement | Product | Service Request | null | Tax | null | null | 2021-05-01T11:04:54+05:30 | 2021-05-18T09:52:42+05:30 | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | null | null | Service Request | Hi Anoopsingh, We have taken the connnection and moved the last year proof value into current year declaration. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,710 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Employee-0120-Anwar sheikh is unable to login in Screenshot attached. Pls chk. Thanks Sonali This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,804 | 5 | 1 | Closed | Sonali Srivastava | Work/Company Mail ID and Work mobile number must be updated in contact details form | Product | Clarification | null | null | null | null | 2021-05-01T15:30:17+05:30 | 2021-05-22T00:48:27+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sonali Srivastava, We will check on the below reported mobile query showing an internal system error while sign up. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Sonali Srivastava, As per our analysis, The company work mail ID was not updated in the Contact details hence the Sign up request was unable to do it. Please inform employee try now sign up the application and proceed. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
2,711 | We can not download Clock IN Clock Out Report so clear this issue on ASAP basis. | 12,805 | 5 | 3 | Closed | Parth Oza | Duplicates in rpt calendar table | Product | Data Correction | null | Time & Attendance Management | null | null | 2021-05-01T17:05:19+05:30 | 2021-05-18T11:24:24+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Parth, As discussed over the call, we understood from you that the team had connected on Saturday and resolved the reported query. And now the report is generating successfully. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , |
2,712 | Dear jay, As discussed, I was trying to close GDSL paygroup but showing error as " payroll count mismatch". But now finally you have done it. Thanks for your support & Cooperation. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 12,806 | 5 | 1 | Closed | Anoopsingh | Pocessed data count mismatch | Product | Data Correction | null | Salary | null | null | 2021-05-01T22:43:06+05:30 | 2021-05-18T09:52:42+05:30 | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | balakumaran.v@myadrenalin.com, neerajbhardwaj@globecapital.com | null | null | Software Problem | Hi Anoopsingh, We have taken the connection on saturday and understood that there was a employee count mismatch in processed data for the mentioned pay group GDSL and the same has been resolved now and you have confirmed the paygroup also. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,713 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please assist with converting the below staff appraisal type to KPIs. This is to be done for the staff in the list as well as the position so that any future hires in similar position is automatically tagged to KPIs: Employee Id Employee Name OU NAME Designation Name 1005 Zahir Sheik Arabian Ethicals Co. (ETHIX) Administration Assistant 1190 Mohd.Shazedul Alam Arabian Ethicals Co. (ETHIX) Sales representative 4057 Mohammad Umer Dar Abdul Rashid Arabian Ethicals Co. (ETHIX) Data entry administrator 5133 Afilal Puthenpurayil Basheer Arabian Ethicals Co. (ETHIX) Sales representative 5312 Amr Muslm Hussein Ahmed Arabian Ethicals Co. (ETHIX) Medical representative 5523 Mir Mohammed Hussain Ali Naqvi Arabian Ethicals Co. (ETHIX) Sales supervisor 5524 Nazneen Haroon Kasmani Arabian Ethicals Co. (ETHIX) Sales coordinator 5551 Binal Sagar Bhoite Arabian Ethicals Co. (ETHIX) Regulatory affairs officer 5552 Pratima Parajuli Arabian Ethicals Co. (ETHIX) Promoter 5577 Alaa Ibrahim Adhami Arabian Ethicals Co. (ETHIX) Medical Sales Representative 5578 Khouloud khaled Atwi Arabian Ethicals Co. (ETHIX) Medical Sales Representative 5590 Maher Yaseen Suleiman Mar'i Arabian Ethicals Co. (ETHIX) Trade Development Supervisor 5600 Aprilyn Degay Rodriguez Arabian Ethicals Co. (ETHIX) Promoter 5619 Hariharakumar Raveendrapanicker Arabian Ethicals Co. (ETHIX) Sales supervisor Regards, Amit Sangha [cid:image2e64de.PNG@4f93c51d.4fbc0737]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image3e4969.PNG@6539374d.4ea9cb77]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image6cf562.JPG@f2da2cdd.4da5dad4]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,807 | 5 | 1 | Closed | Amit Sangha | goal enabled | Product | Service Request | null | Goal Management | null | null | 2021-05-02T11:08:16+05:30 | 2021-05-20T11:55:34+05:30 | ask.adrenalin@myadrenalin.com, saravanan.mani@myadrenalin.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com, venkateswaran.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, saravanan.mani@myadrenalin.com, kritika.kumar@abaninvestment.com, amit.sangha@abaninvestment.com, venkateswaran.c@myadrenalin.com | kritika.kumar@abaninvestment.com | null | null | Service Request | Hi Amit, ?Below positions has been mapped to KPI. Kindly check let us know for any changes. AE-ABU-ADM.ADMINISTRATION ASSISTANT AE-ABU-CON.SALES REPRESENTATIVE AE-DUB-L&D.DATA ENTRY ADMINISTRATOR AE-DUB.SALES REPRESENTATIVE AE-DUB-VET.MEDICAL REPRESENTATIVE AE-DUB-MED.SALES SUPERVISOR - UAE AE-DUB-PHARMA.SALES COORDINATOR AE-DUB-PHA.REGULATORY AFFAIRS OFFICER AE-DUB-CON-CON.PROMOTER AE-DUB-CON.MEDICAL SALES REPRESENTATIVE AE-DUB-PHARMA.TRADE DEVELOPMENT SUPERVISOR AE-DUB-PHA.SALES SUPERVISOR? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
2,714 | Dear Mani, Below staff has applied total of 18 days annual leave, as per cut-off date 12 days (11 – 24 Apr) should be deducted from the allowances. But it is only deducting 6 days. Please check and advise. [cid:image001.png@01D73F37.0000E9D0] [cid:image1920ce.PNG@20b307ec.40b96c2b]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image0c950a.PNG@b8883ef4.4aba5fae]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image545321.JPG@e89c0ad9.479b9eeb]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. | 12,808 | 5 | 1 | Closed | Elton Dasilva | cancelled leave also taken for count | Customization | Data Correction | null | Personal Data | null | null | 2021-05-02T11:09:16+05:30 | 2021-05-19T16:49:14+05:30 | saravanan.mani@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | saravanan.mani@myadrenalin.com | myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | Clarification | Hi Elton, The reported issue has been resolved now. There was a cancellation record for the same period which's why Annual Leave not shown in the Payroll. Now it's been resolved. Please check the same. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Confirmed. [cid:imagedfc0ff.PNG@55b8f753.4189c07d]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image2024f1.PNG@a620f5ae.47b4c045]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image6d6d56.JPG@6dbb0c55.41827a52]<http://www.abaninvestment.com> , Resolved. [cid:image2db7a2.PNG@59b274f7.4cb658cd]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagefa2971.PNG@9c91e15a.4c928826]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image177d6e.JPG@c1e52215.46ada04d]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. |
2,715 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate all the employees from Prime for KPI as mentioned in the “D” column of the Goal setting status report attachment. Also please check the Updated List attachment for the rectification of no record found error. Thanks, Kritika [cid:image0a921f.PNG@b4d70bc7.4fb7329c]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image509ecf.PNG@07c24fd9.42b58b73]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagec4bd34.JPG@85973c86.4793dac7]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Corazon Belleza Sent: Thursday, April 29, 2021 10:09 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: RE: Goal Setting Dear Kritika, This year Massimo, decide to give KPI’s to all Prime team members. I have attached the updated list for Prime, as some staff are not included in the excel file you sent. I have put the remarks for those team members that their record cannot be found. Thank you, Cora [cid:imagec0e573.PNG@2a00b7a7.4ea161e0]<http://www.russosuae.com/> PRIME HOSPITALITY A Ghobash Group Company [cid:image010.png@01D73CDE.B5FB98D0]<https://www.facebook.com/RussosUAE> [cid:image011.png@01D73CDE.B5FB98D0]<https://www.instagram.com/russosuae/> WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM> CORAZON BELLEZA Division Coordinator M:+971 50 4272557 | T: +971 4 5961891 | Ext: 6407 PO Box:29813, Makeen Bldg, Airport Rd, Dubai [cid:image008.jpg@01D73CDE.B5FB98D0]<http://www.russosuae.com/> From: Kritika Kumar Sent: Thursday, April 29, 2021 9:18 AM To: Corazon Belleza Subject: RE: Goal Setting Dear Cora, Please share with us from the attached email, who all should be on Goal setting and who should not. We need to get this solved asap. Thanks, Kritika [cid:image001.png@01D73CDE.B5FB98D0]<http://www.abaninvestment.com/> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image007.png@01D73CDE.B5FB98D0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image008.jpg@01D73CDE.B5FB98D0]<http://www.abaninvestment.com/> From: Corazon Belleza Sent: Thursday, April 29, 2021 9:14 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Subject: FW: Goal Setting Dear Kritika, Good morning. Please note that manager cannot enter below employees goals in the system, it show’s “No records Found”. Could you please kindly assist . Thank you. EMP CODE EMP NAME 3967 Israr Ahmad 5296 Mahadev 5367 Nilupol 5507 Dilakshana 5572 Sabin 5608 Manish 5128 BHUMI 5145 OSHAN 5426 ALDRIN 5396 NUWAF 5146 SHAREEZ 5406 NAMAL 5452 Padmalanka [cid:image009.png@01D73CDE.B5FB98D0]<http://www.russosuae.com/> PRIME HOSPITALITY A Ghobash Group Company [cid:image010.png@01D73CDE.B5FB98D0]<https://www.facebook.com/RussosUAE> [cid:image011.png@01D73CDE.B5FB98D0]<https://www.instagram.com/russosuae/> WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM> CORAZON BELLEZA Division Coordinator M:+971 50 4272557 | T: +971 4 5961891 | Ext: 6407 PO Box:29813, Makeen Bldg, Airport Rd, Dubai [cid:image008.jpg@01D73CDE.B5FB98D0]<http://www.russosuae.com/> From: Russo's New York Pizzeria Dubai Silicon Oasis Sent: Wednesday, April 28, 2021 8:39 PM To: Corazon Belleza Cc: Massimo Begalli Subject: Goal Setting Dear Ms. Cora Please check below employees has no record on goal setting in adrenalin EMP CODE EMP NAME 3967 Israr Ahmad 5296 Mahadev 5367 Nilupol 5507 Dilakshana 5572 Sabin 5608 Manish 5128 BHUMI 5145 OSHAN 5426 ALDRIN 5396 NUWAF 5146 SHAREEZ 5406 NAMAL 5452 Padmalanka Also please transfer under my domain following employees Aileen and Parash Karki Thank you Alona [cid:image012.png@01D73CDE.B5FB98D0]<http://www.russosuae.com/> PRIME HOSPITALITY A Ghobash Group Company [cid:image010.png@01D73CDE.B5FB98D0]<https://www.facebook.com/RussosUAE> [cid:image011.png@01D73CDE.B5FB98D0]<https://www.instagram.com/russosuae/> WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM> RUSSO'S NEW YORK PIZZERIA DUBAI SILICON OASIS T: +971 4 3205836 PO Box:29813, Russos Dubai Silicon Oasis, Dubai [cid:image008.jpg@01D73CDE.B5FB98D0]<http://www.russosuae.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,809 | 5 | 1 | Closed | KRITIKA KUMAR | goals enabled | Product | Data Correction | null | Performance Management | null | null | 2021-05-02T12:24:32+05:30 | 2021-06-08T10:49:54+05:30 | ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, shaila.castillo@makeen.ae, amal.chreim@makeen.ae, saravanan.mani@myadrenalin.com, corazon.belleza@primehospitality.ae | ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, shaila.castillo@makeen.ae, amal.chreim@makeen.ae | amit.sangha@abaninvestment.com, corazon.belleza@primehospitality.ae | null | null | Service Request | Hi Kritika, We have enabled the shared employee goals for 2021. Please verify now and let us know for clarification. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Dear Saravanan, Please activate for Employee no. 5553 as well, from Makeen properties and other similar roles. Thanks, Kritika [cid:image6ad92a.PNG@8d0761cf.419abe1c]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image81c7ff.PNG@d7b01431.438bcff3]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagec70f33.JPG@0c1f6c9b.4aa68945]<http://www.abaninvestment.com> , Hi Kritika, We have enabled the goal setting for below employee now. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please need your urgent assistance on the same. Thanks, Kritika [cid:image3e85be.PNG@5033f895.4bab647d]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image42e033.PNG@a8e6d129.4db1a754]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image5a64d8.JPG@e9174a8a.4c939790]<http://www.abaninvestment.com> , Hi Kritika, We have already enabled the goal setting for shared employees. Request you to check and let us know of any challenges. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411. |
2,716 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Thank you for our meeting today. As discussed, please ensure to have all eligible joiners access activated once the “Map Employee to Default user group” has been ticked during employee creation, as we are creating a lot of issues for the same subject. 1. Zoolog 2. Social Connect 3. Talent Development – Self 4. Employee Life Cycle-Self 5. Workforce administration – Self 6. Performance Alignment – Self 7. HR Foundation – Self 8. Payroll Management - Self For e.i : Social Connect – Once employee finalize his/her on-boarding process, I always need to mapped manually the Social connect as the Home Page bottom is missing from there page. We will check employee list and advise the same, should employees does not have access. Thank you for your support. Regards, Mona [cid:imagec84165.PNG@bd497555.4aac10fe]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image069430.PNG@b293e2a7.4e9c41d1]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagecd1174.JPG@6e4e73a8.48986894]<http://www.abaninvestment.com> From: Saravanan Mani [mailto:Saravanan.Mani@myadrenalin.com] Sent: Sunday, May 2, 2021 9:28 AM To: Amit Sangha Cc: Nidheesh Prabhakaran; Ask Adrenalin; Venkateswaran C; Mona-Liza P. Villadelgado; Tom Ward; Kritika Kumar; Prameela Francis Subject: Re: Adrenalin issue Hi Amit, We have enabled necessary access to Mona to all OU's expect Crave OU. All the employees who have default map to self user access, will have the Goal Setting form access provided their Position should be mapped in the Cluster(KPI). Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ From: Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>> Sent: Sunday, May 2, 2021 10:42 AM To: Saravanan Mani Cc: Nidheesh Prabhakaran; Ask Adrenalin; Venkateswaran C; Mona-Liza P. Villadelgado; Tom Ward; Kritika Kumar Subject: RE: Adrenalin issue [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-please confirm if this is closed. This is priority for us to ensure new employees are configured properly and able to access the tool without the issues stated below. Regards, Amit Sangha [cid:image001.png@01D73F47.D4160600]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73F47.D4160600]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73F47.D4160600]<http://www.abaninvestment.com> From: Saravanan Mani [mailto:Saravanan.Mani@myadrenalin.com] Sent: Thursday, April 29, 2021 2:56 PM To: Amit Sangha Cc: Nidheesh Prabhakaran; Ask Adrenalin; Venkateswaran C; Mona-Liza P. Villadelgado; Tom Ward; Kritika Kumar Subject: Re: Adrenalin issue Hi Amit, We are looking into this, will check out the current set up and share you the feedback shortly. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ From: Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>> Sent: Thursday, April 29, 2021 1:56 PM To: Saravanan Mani Cc: Nidheesh Prabhakaran; Ask Adrenalin; Venkateswaran C; Mona-Liza P. Villadelgado; Tom Ward; Kritika Kumar Subject: FW: Adrenalin issue [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan-Mona needs to have access to all companies in our setup except Crave. Can you please ensure this is done urgently if there is an issue with setup as we are facing a lot of issues. Regards, Amit Sangha [cid:image3d0c4d.PNG@5e0b0d36.4688390e]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image736cfc.PNG@b428cf56.4d933533]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8d9b34.JPG@ef7b9128.42926cd1]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Mona-Liza P. Villadelgado Sent: Thursday, April 29, 2021 12:23 PM To: Amit Sangha Cc: Shaula Murcia; Tom Ward; Kritika Kumar Subject: Adrenalin issue Dear Amit, Could you please check if I am map under Pyramids/Ability as I generated the report to check (please see attached) and Pyramids is not available in my list. Please guide if I run the correct report to verify employees got all the access or do I need to run other report? All new joiners except for blue collared workers etc are being mapped with adrenalin access; however, these issue was raised to adrenalin long time back and not sure if this has been resolved. I will follow-up again with them today and raised in the portal to get clarity on this. They have advised that upon creation of new joiner just have the tick mark under “Map employee to Default user group” and automatically access will be provided to new employee. (please refer to the attached) Will review this. Thank you. Regards, Mona [cid:image001.png@01D73CF1.01C65900]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73CF1.01C65900]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73CF1.01C65900]<http://www.abaninvestment.com> From: Amit Sangha Sent: Wednesday, April 28, 2021 1:16 PM To: Mona-Liza P. Villadelgado Cc: Shaula Murcia; Tom Ward; Kritika Kumar Subject: RE: Adrenalin issue Hi Mona-please ensure to add new employees to all the self service modules at the time of joining. The only exception should be blue collared workers of EE&I or drivers/office boys in other businesses. Rest all staff should have access to Social, Performance, workforce, Zolog etc..in absence of even one of these, the employees are not able to receive communications or able to set goals. Kritika had a session with Pyramids wherein they complained that none of them could see the social page which announces trainings. Please resolve this for all missing cases asap. Regards, Amit Sangha [cid:image001.png@01D73CF1.01C65900]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73CF1.01C65900]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73CF1.01C65900]<http://www.abaninvestment.com> From: Kritika Kumar Sent: Wednesday, April 28, 2021 12:11 PM To: Mona-Liza P. Villadelgado Cc: Amit Sangha Subject: FW: Adrenalin issue Dear Mona, Please activate the performance management tab for Abdul Shefin and Vivekananadhan. Thanks, Kritika [cid:image001.png@01D73CF1.01C65900]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73CF1.01C65900]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73CF1.01C65900]<http://www.abaninvestment.com> From: Vivekanandhan Vasudevan Sent: Wednesday, April 28, 2021 11:30 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Cc: Haja Muhaideen <haja@e-i-emirates.com<mailto:haja@e-i-emirates.com>> Subject: Adrenalin issue Good day Ms.Kritika, Performance management TAB is not accessible through my login. Below attached is the screen shot of the same. Kindly do the needful. Safe Regards[cid:image001.png@01D73C22.DF115A50] [cid:image112382.PNG@31a6c90b.42afe0c8]<https://www.e-i-emirates.com/> A Ghobash Group Company [cid:image6e260f.PNG@2f38822c.4b92766e]<https://www.linkedin.com/company/e-&-i-emirates-llc> WWW.E-I-EMIRATES.COM<http://WWW.E-I-EMIRATES.COM> VIVEKANANDHAN VASUDEVAN HSE Officer M:+971 56 1749747 | T: +971 2 3107000 | Ext: PO Box:41708, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi [cid:image6f66f4.PNG@98d392d0.43b41b7c]<https://www.e-i-emirates.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,810 | 5 | 1 | Closed | Mona-Liza P. Villadelgado | mapping | Product | Clarification | Admin Module | My Information | null | null | 2021-05-02T13:09:49+05:30 | 2022-05-01T06:48:56+05:30 | saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, tom.ward@abaninvestment.com, kritika.kumar@abaninvestment.com, prameela.f@myadrenalin.com, amit.sangha@abaninvestment.com, shaula.murcia@abaninvestment.com, bhaskaran.r@myadrenalin.com | null | nidheesh.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, tom.ward@abaninvestment.com, kritika.kumar@abaninvestment.com, prameela.f@myadrenalin.com, amit.sangha@abaninvestment.com | null | null | Clarification | Hi Mona, As discussed over call, on selecting the map to default group option in Employee Creation page, respective employee automatically will be added to all Self Service groups including Social Connect. Please do observe this for the next created employee and do let us know for any further concerns on this. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Thank you for this, we will observe and advise accordingly. Regards, MOna [cid:imaged88ec8.PNG@b01e9fe6.4799b7fe]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image8a5c3b.PNG@64254722.468850cf]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagea974d1.JPG@416217ab.459d2259]<http://www.abaninvestment.com> , Hi Saravanan, May we request you please to train with this new help desk portal, still not familiar. Appreciate your help or we can invite you to teams. Thanks Regards, Mona [cid:image140a88.PNG@925f554c.4f9fadd5]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec8d124.PNG@f15251a2.46a7915b]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imaged58db7.JPG@cf53a41a.4b851b63]<http://www.abaninvestment.com> , Dear Adrenalin Support, I just run randomly and check if the below 2021 joiners under GCGOI have been mapped completely as per your below confirmation. They should have 8 total user group name mapped on each employees and the below joiners under GCGOI were mapped incompletely. Let us know if the adjustment you made is for the future joiners only. 1. 1. Zoolog 2. 2. Social Connect 3. 3. Talent Development – Self 4. 4. Employee Life Cycle-Self 5. 5. Workforce administration – Self 6. 6. Performance Alignment – Self 7. 7. HR Foundation – Self 8. 8. Payroll Management - Self Employee ID Employee Name Date of Joining OU Name Designation 5446 Khazi Mohammad Shafiulla 04-Jan-2021 Gulf Commercial Group - Enterprise Solutions-Dubai .Net Developer 5461 Arunkumar Varadhan 10-Jan-2021 Gulf Commercial Group - Enterprise Solutions-GCG OI-ABU DHABI Service Engineer 5476 Asadullah Rauf Mughal 24-Jan-2021 Gulf Commercial Group - Enterprise Solutions-Head Office - GCG Office Imaging Chief Accountant 5568 Pearl Jane Balondo Glino 16-Mar-2021 Gulf Commercial Group - Enterprise Solutions-Gulf Commercial Group Establishment-Dubai Contract Billing Coordinator 5576 Abdul Rehman 21-Mar-2021 Gulf Commercial Group - Enterprise Solutions-Gulf Commercial Group Establishment-Abu Dhabi(B) Debt collector Thank you. Regards, Mona [cid:image1474fa.PNG@d91ce3a6.40bd8b5e]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image0be914.PNG@65a84ee0.4ea03bf9]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagec2317a.JPG@c4ff8a7f.44bbf807]<http://www.abaninvestment.com> , Hi Mona, Yes, all the New Joiners are added to the listed Self Groups except for Talent Management which is an unused module and therefore the access is not enabled to anyone. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Dear Team, I am on leave until 11th May 2021 with limited access to mails. Please expect a delay in response. For urgent matters, please reach out to Amit Sanga for Adrenaline/Goals related queries and LeeAnna Nussbaumer for Training related emails. Regards, Kritika [cid:image45e0e9.PNG@d4e3fb9b.408271ca]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagee8544d.PNG@8a9711a2.44be610f]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagea3184a.JPG@16096830.4f98e2c0]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. , Hi Saravanan/Bhaskar-this is very confusing for us to hear two different responses..I will just repeat for clarity: We have 2 types of users-Self Service and Non-Service (workers who don’t use adrenalin and are treated as records for payroll and HR Operations processes only), we don’t differentiate between self-service users and all of them have to be enabled to use all modules including Social Connect. In reality this has been an unclear process, resulting in staff not having access to one or more modules, not only diluting user experience, missing out on Training enrolment (we announce this on Social Connect page) but also not able to complete critical activities such as performance appraisal. We had merely asked to streamline this and make it easy for our Onboarding Spoc Mona, can you please close this without further delay. For any licensing clarifications, please reach out to your internal team only. Regards, Amit Sangha [cid:image6d5b8b.PNG@4824d789.41b0b983]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image326762.PNG@7dcb43c0.489e72b8]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image5071e0.JPG@cf30936c.42ac27ba]<http://www.abaninvestment.com> , Hi Mona, We understood that the above mentioned point is raised long back during the year 2021. This might have already been closed or a workaround solution might have been suggested on-call or discussion but the ticket might not have been updated. Please review the ticket and let us know in case if this scenario still exists, so that we can proceed further with our analysis. Regards Saravanan |
2,717 | Dear Mani, I have updated the dept for below staff and rerun payroll still the Dept in not showing in JV. EMPLOYEE NUMBER ASSIGNMENT NUMBER LAST NAME FIRST NAME MIDDLE NAME 5611 Vuppala Manohar Kumar [cid:imagea28303.PNG@b99aff34.4e87f654]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image3404c2.PNG@5129cfe1.4baa7250]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image7467cd.JPG@55ac7fb2.47b51e3c]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Muhammad Anum Raza Bukhari Sent: Sunday, May 2, 2021 11:47 AM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com>; Ahmad Asfoura <Ahmad.Asfoura@jumanenergy.com> Subject: RE: Payroll JVs Dear Elton, GCG is ok, Can you please check for Emp # 5611 the department GL assigned for EE&I, EMPLOYEE NUMBER FIRST NAME APPROVAL DATE PAY DATE ELEMENT NAME INPUT VALUE UOM COST ALLOCATION SEGMENTS 5611 Manohar Kumar 4/30/2021 4/30/2021 Housing_Allowance_D Pay Value Money 140.000.0130.0.75102.000.0000.00 5611 Manohar Kumar 4/30/2021 4/30/2021 Accrual_Gratuity_D Pay Value Money 140.000.0130.0.75127.000.0000.00 5611 Manohar Kumar 4/30/2021 4/30/2021 Basic_Salary_D Pay Value Money 140.000.0130.0.75101.000.0000.00 5611 Manohar Kumar 4/30/2021 4/30/2021 Leave_Salary_Provision_D Pay Value Money 140.000.0130.0.75125.000.0000.00 5611 Manohar Kumar 4/30/2021 4/30/2021 Transportation_Allowance_D Pay Value Money 140.000.0130.0.75103.000.0000.00 Regards, [cid:image001.png@01D73F4F.445CAED0] A Ghobash Group Company [cid:image002.png@01D73F4F.445CAED0]<https://www.linkedin.com/company/juman-energy-group> WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM> MUHAMMAD ANUM RAZA BUKHARI Chief Accountant M:+971 55 5533437 | T: +971 2 4196900 | Ext: 7161 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE [cid:image003.png@01D73F4F.445CAED0] From: Elton Dasilva Sent: Sunday, May 2, 2021 9:23 AM To: Ahmad Asfoura Cc: Muhammad Anum Raza Bukhari Subject: RE: Payroll JVs Dear Ahmad, PFA [cid:image004.png@01D73F4F.445CAED0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image005.png@01D73F4F.445CAED0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image006.jpg@01D73F4F.445CAED0]<http://www.abaninvestment.com> From: Ahmad Asfoura Sent: Saturday, May 1, 2021 5:04 PM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Cc: Muhammad Anum Raza Bukhari <Muhammad.Bukhari@jumanenergy.com<mailto:Muhammad.Bukhari@jumanenergy.com>> Subject: Payroll JVs Dear Elton, Kindly share the payroll JVs, Regards, [cid:image001.png@01D73F4F.445CAED0] A Ghobash Group Company [cid:image002.png@01D73F4F.445CAED0]<https://www.linkedin.com/company/juman-energy-group> WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM> AHMAD ASFOURA Sr.Finance Manager M:+971 50 8112960 | T: +971 2 4196900 | Ext: 7160 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE [cid:image003.png@01D73F4F.445CAED0] | 12,811 | 5 | 1 | Closed | Elton Dasilva | Clarification | Product | Configuration | null | Salary | null | null | 2021-05-02T14:02:58+05:30 | 2021-05-19T11:49:26+05:30 | saravanan.mani@myadrenalin.com, muhammad.bukhari@jumanenergy.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, elton.dasilva@abaninvestment.com | saravanan.mani@myadrenalin.com, muhammad.bukhari@jumanenergy.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, elton.dasilva@abaninvestment.com | muhammad.bukhari@jumanenergy.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | Service Request | Hi Elton, Below employee is mapped to HR department and department code has been not mapped for this department. Request you to map the same. [cid:370b7eb0-be7d-4de4-b2fe-09571e0dc0fc]? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Hi Mani, Thanks, this is fixed now. [cid:image89bc57.PNG@050489d3.409d5cc0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagee37f2d.PNG@f08abf3d.4ba50557]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageb0dc86.JPG@dc1b1f0f.4680ca16]<http://www.abaninvestment.com> |
2,718 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Nidheesh; Kindly find attached a list of team members whose goals need to be cleared as they have been uploaded incorrectly. Can you let me know when this has been completed in order that I can inform the business unit? Thanks. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D73F58.DDC49980] [cid:image002.png@01D73F58.DDC49980] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,812 | 5 | 1 | Closed | Lee-Anna Nussbaumer | Goal cleanup | Product | Service Request | null | Goal Management | null | null | 2021-05-02T15:16:20+05:30 | 2021-05-20T11:55:34+05:30 | ask.adrenalin@myadrenalin.com, nidheesh.k@myadrenalin.com, saravanan.mani@myadrenalin.com, amit.sangha@abaninvestment.com, venkateswaran.c@myadrenalin.com, deepan.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, nidheesh.k@myadrenalin.com, saravanan.mani@myadrenalin.com, amit.sangha@abaninvestment.com, venkateswaran.c@myadrenalin.com, deepan.m@myadrenalin.com | amit.sangha@abaninvestment.com | null | null | Service Request | Dear LeeAnna, We are acknowledging your email. Definitely we need time to correct the data as the list is huge. @Saravanan, Can you advise timeline quickly for this activity to perform. Regards Nidheesh K M(Dubai) & Whats app: +971-544319321 | MS TEAMS:Nidheesh.K@hr-mx.net , ?Hi LeeAnna, In the given list, only 52 employees have submitted the goals for 2021 appraisal . Please do confirm whether i can do the clean up for them, so that we can do it right away and inform you. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Dear Saravanan; Please clean all the goals that are in the system for the list of employees that were attached. Thank you. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D73FFC.B0A104D0] [cid:image002.png@01D73FFC.B0A104D0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> , Hi Mam, We have done the goal cleanup for shared employees. Kindly check and let us know for any challenges. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Dear Saravanan; There appears to be still some goals not yet cleared out. i.e. 5169, 5184, 5189, 5239, 5263, 5293. Thanks. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D7400C.F610CB80] [cid:image002.png@01D7400C.F610CB80] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> , Hi Mam, We have cleared the Goals pending for 2021 Calendar but the below employees pending are from 2020 Calendar. Do we need to do the clean up for 2020 Goal pending too? Please confirm to proceed. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Dear Saravanan; Please clear all of 2020 Goals for this group of persons as well. Thank you. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D740C5.0B505CF0] [cid:image002.png@01D740C5.0B505CF0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> , Hi Mam, We have cleared the 2020 goals also for shared employees. Kindly check and let us know of any challenges. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411. |
2,719 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate the goal setting for the below team members from CNS and also similar positions. Thanks, Kritika [cid:image3f7169.PNG@f42a2756.48b339f1]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagea42dd8.PNG@3f51ef18.44aadf3b]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagec0a3de.JPG@bb19e62c.469ae146]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Ramadan Shehata [mailto:Ramadan.Shehata@cns-me.com] Sent: Sunday, May 2, 2021 1:11 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: Request for support, performance management Dear Kritika, Hope you have a great day… I need your kind support for the performance management page. When I login to the main page and click on “ performance review “ as mentioned in the guide, it shows me an empty page as below picture. Can you please assist in this Thanks dear [cid:image010.jpg@01D73F54.DEED5EE0] Regards, [cid:image003.png@01D73F54.DEDE1CA0] COMPUTER NETWORK SYSTEMS UAE| OMAN | KUWAIT [cid:image004.png@01D73F54.DEDE1CA0]<https://twitter.com/cns_middleeast>[cid:image005.png@01D73F54.DEDE1CA0]<https://www.facebook.com/computernetworksystemsme/> [cid:image006.png@01D73F54.DEDE1CA0] <https://www.youtube.com/channel/UCOt7I7gmWFWT9s8t7dNdGnw> [cid:image007.jpg@01D73F54.DEDE1CA0] <https://www.linkedin.com/company/computer-network-systems/> www.cns-me.com A Ghobash Group Company Ramadan Shehata Sales Account Manager – BFSI Oman M: +968 93304535 | PO Box: 1718, PC 130 Azaiba, Pearl Tower, Ground floor Ghala, Muscat, Sultanate of Oman. [cid:image009.jpg@01D73F54.DEDE1CA0] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,813 | 5 | 1 | Closed | KRITIKA KUMAR | Goal setting enabled | Product | Data Correction | null | Goal Management | null | null | 2021-05-02T15:23:05+05:30 | 2021-05-18T10:48:48+05:30 | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com | saravanan.mani@myadrenalin.com, ask.adrenalin@myadrenalin.com, amit.sangha@abaninvestment.com, kritika.kumar@abaninvestment.com | amit.sangha@abaninvestment.com | null | null | Service Request | Hi Kritika, The below employee trying to access the Performance review form instead of the Goal setting. ? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
2,720 | We have redirected "Separation Activity" approval for below staff. Employee ID - KIS00025 Actual Approver - CCS00066 Adhoc Approval initiated to - CCS00033 But while checked in CCS00033, redirected approval forms are not shown. Please check the same & do the needful. | 12,814 | 5 | 3 | Closed | Nithya K | done the changes | Product | Data Correction | null | Employee Movement | null | null | 2021-05-03T09:33:17+05:30 | 2021-05-18T12:48:36+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nithya K, As requested we will check the reported concern and update you on the status., Hi Nithya K, As requested we have checked and changed the Separation activity to mentioned employee CCS00033. Please check-in CCS00033 the forms pending for your approval form. |
2,721 | Mails are not receiving from HRMS. Kindly check and support for the same. | 12,815 | 5 | 1 | Closed | N Sreevalli | RDL 5.6.0 is available but HRMS 5.3.0 is not supported | Product | Patch Deployment | null | Workflow | null | null | 2021-05-03T09:48:25+05:30 | 2021-05-03T10:01:44+05:30 | null | null | null | null | null | Clarification | created_by: 2043056738148 time: 2021-05-03 04:18:25 UTC |
2,722 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Can we add these bookmarks? ---------- Forwarded message --------- From: Kamal Pandey <kamal.p@religare.com> Date: Fri, Apr 30, 2021 at 10:18 AM Subject: HRIS email notification to create new email ID To: Jatinder Kumar Sharma <sharma.jatinder@religare.com> Cc: RBL DCOPS <dcops@religare.com>, Sanjay Kumar Raina < sanjay.raina@religare.com> Hello Jatinder, This is regarding the Onboarding HRIS notification email which we are getting to create a new email id .We are getting below on-boarding notification where Mobile Number ,manager's name and manager's email id are missing. Could you please add below highlighted fields as well on this notification, it will really help us to create email id with all the details on one go, otherwise every time we have to check those things on HRIS portal by searching the individual new joiner name. Sample notification for your reference:- Emp Id : 94896 Emp Name : Parveen Date Of Joining : 16-Apr-2021 Designation : Linux Administrator Company Name : Religare Broking Limited Grade : REL - Deputy Manager Location : 7886-Noida Capital Markets Division : 181 - IT-Information Technology Common Mobile Number:- Manager Name:- Manager Email ID:- Regards, *Kamal Pandey* DCOPS Team Religare Broking Limited PH:- 0120-6792760 On Fri, Apr 16, 2021 at 1:10 PM <humanresourcecm@religare.com> wrote: Dear Vinay, Please note the following information: Emp Id : 94896 Emp Name : Parveen Date Of Joining : 16-Apr-2021 Designation : Linux Administrator Company Name : Religare Broking Limited Grade : REL - Deputy Manager Location : 7886-Noida Capital Markets Division : 181 - IT-Information Technology Common We hope that the required things related to employee joining have been taken care of, which includes, email ID generation / configuration, and asset allocation. Please feel free to touch base with local business HR, or reply back to us on the onboarding email for any further information or concern. Regard, Team HR . -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,816 | 5 | 2 | Closed | Jatinder Kumar Sharma | bookmark config (change request)
[SP_EMPLOYEE_CREATION_MAIL] | Product | Data Correction | null | Workflow | null | null | 2021-05-03T09:51:41+05:30 | 2021-05-21T21:49:08+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, Requesting you to share the sample mail triggered for further analyses on the bookmark feasibility. Thanks & Regards, Mohamed Moosa A, it is in the trail email. pls check. On Mon, May 3, 2021 at 11:08 AM Mohamed Moosa A < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Jatinder Kumar Sharma, > > Requesting you to share the sample mail triggered for further analyses on > the bookmark feasibility. > > *Thanks & Regards,* > *Mohamed Moosa A* > > On Mon, 3 May at 9:51 AM , Jatinder Kumar Sharma < > sharma.jatinder@religare.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > > Hi Moosa, > > Can we add these bookmarks? > > ---------- Forwarded message --------- > , Hi Jatinder Kumar Sharma, As per your request, the required bookmarks has been added in the mail content builder for the below mentioned mail message. Please check and share us your feedback. Form Name : Employee Creation Message Name: Emp_Cre_Noti_Appr_IT Thanks & Regards, Mohamed Moosa A |
2,723 | Inactive employees are listed in the Salary register | 12,817 | 5 | 3 | Closed | Chittibabu M | issue is caused because of pay process done in Backend last week | Product | Clarification | null | Payroll Setup | null | null | 2021-05-03T10:12:36+05:30 | 2021-05-13T12:59:57+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, As discussed over the call, Inactive employee are got into this month payroll because we have done the pay process from backend while fixing the issue of PAY PROCESS is not happening. We now corrected the data. Please check the salary register and update us in case of clarification. |
2,724 | Kindly close the loan. Refer screenshot. | 12,818 | 5 | 3 | Closed | ROOTS IT | Provided the clarification. | Product | Clarification | null | Loans | null | null | 2021-05-03T10:23:28+05:30 | 2021-05-18T11:49:49+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, Requesting you to connect the below link. https://fastsupport.gotoassist.com/717663490, Hi ROOTS IT, As discussed over the call, Using the " Loan Schedule " form we can delete the Loan Amount which has not processed. Regards, Niraikalai R |
2,725 | Dear Jay, We have discussed, As was are facing some issues to process payroll as under:- 1. We have transfer some employees in other pay group but unable to upload CTC breakup. 2. We wants to deduct PF on full gross salary on that pay groups (GCML_FULL1 & GCL_FULL1) 3. Need to update all formula in both pay group (GCML_FULL1 & GCL_FULL1) just like GCML 4. Please change PF formula in GFL pay group to deduct PF on full gross. 5. Not able to generate payslip for April 21 We need your support.......... Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 12,819 | 5 | 1 | Closed | Anoopsingh | CTC all upload issue, RDL issue | Product | Patch Deployment | null | Salary | null | null | 2021-05-03T10:36:08+05:30 | 2021-05-18T20:53:27+05:30 | jayakrishnan.n@myadrenalin.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | jayakrishnan.n@myadrenalin.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | jayakrishnan.n@myadrenalin.com, balakumaran.v@myadrenalin.com, dhivya.v@myadrenalin.com, neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | null | null | Software Problem | Dear Anoopsingh, We have taken the connection resolved the mentioned queries. Please find the below updates as follows. 1. We have transfer some employees in other pay group but unable to upload CTC breakup. Deployed the patch and Post deployement you are able to upload the CTC. 2. We wants to deduct PF on full gross salary on that pay groups (GCML_FULL1 & GCL_FULL1) We have guided you to change the formula for the mentioned paygroups. 3. Need to update all formula in both pay group (GCML_FULL1 & GCL_FULL1) just like GCML We have guided you to change the formula for the mentioned paygroups. 4. Please change PF formula in GFL pay group to deduct PF on full gross. We have guided you to change the formula for the mentioned paygroups. 5. Not able to generate payslip for April 21 RDL issue has been resolved and you are now able to view the employees payslip. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,726 | Not able to generate Fixed Earnings & Deductions report | 12,820 | 5 | 3 | Closed | Chittibabu M | in view PA_FIXED_EARN_DED_PARA client name is ambiguous once corrected issue got resolved | Product | Clarification | null | Payroll Management | null | null | 2021-05-03T10:48:07+05:30 | 2021-05-13T13:12:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, Based on the query ,We have verified the data . While choosing the status as system is showing an error as Unable to process. We have corrected the same and now ale to generate the report. Requesting you to check the same and update us in case of clarification. |
2,727 | to be added columns for leave availed upto the month and balance remaining. to add columns for leave availed upto the month and balance remaining. Kindly do in UAT first. | 12,821 | 5 | 3 | Closed | Surendra Kumar | Table bookmark | Customization | Service Request | Leave Management | Time and Attendance Management | null | null | 2021-05-03T10:50:49+05:30 | 2021-07-31T19:48:16+05:30 | aishwary.singh@myadrenalin.com, dhivya.v@myadrenalin.com | aishwary.singh@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Surendra Kumar, Please provide us sometime, we will check the feasibility of adding the required additional columns in leave mails and will share the feedback with you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Post Analysis, we have verified in the "Mail content Builder" form, for the Leave credit scheduler process mail and they have given the columns in the table bookmark which cannot be modified. This will affect all the columns and we cannot add the below columns. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Kindly discuss. ----------------------- Thanks & Regards, Surendra Kumar Central Support Mgr.-Enterprise Technology(Ops) 6th Floor, Antriksh Bhawan, 22-Kasturba Gandhi Marg, New Delhi - 110001 Phone: +91 11-23445308 Mob : +91 7290061339 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhousing.com&data=01%7C01%7Csurendra.kumar%40pnbhousing.com%7C906b028a403345dd87b408d74b18e2ee%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1&sdata=4Tlm0NPhGO1Wi8MenXjycl%2F3ghp6Va83tlneCqH0%2BZo%3D&reserved=0> [Email Signature] [cid:image002.jpg@01D2B226.91194720] , Need to be discussed., No body has discussed over this CSP., Hi Surendra Kumar, We have added the Leave Balance in the mail content builder with the Form Name - Leave Credit Scheduler Process in the UAT. Also the Leave availed cannot be added as a bookmark in the Mail conteny builder. Please check in UAT and confirm so that we can move to LIVE server. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Can this add in table only in stead of email content body., Hi Surendra Kumar, As discussed over call with Aishwary, we will check internally with the customization Team and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As this is the change request, we will track this over mail and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,728 | Hi, Request you help us change the separation type and reason for below mentioned inactive employees: Employee code Employee name ES_COMMENTS SEPARATION_TYPE RESIGNATION_REASON M2869 Priyank Bhupesh Garasia Behavioral issues Employment Ceased Disruptive Behaviour M2876 Dheeraj Sudhakar Zende Training Failure Employment Ceased Training Failure Regards, Pinkiiy Raval | 12,822 | 5 | 3 | Closed | Vaishali Raut | data correction done | Product | Data Correction | null | Separation Management | null | null | 2021-05-03T10:51:17+05:30 | 2021-05-03T12:41:14+05:30 | pinkiiy.raval@medusind.com, vaishali.raut@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/371095138 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have changed the separation type and reason for the reported employees in system. Kindly refer the same in the Resigned Employees report. In case of any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana. |
2,729 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, HRIS Application is slow because of the below report is running and because this the application is slow. [cid:image001.png@01D7400A.02A1FCA0] Regards Sandeep Thungaturthy ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,823 | 5 | 1 | Closed | Sandeep Thungaturthy | services execution and patches update | Product | Configuration | null | Application Access Management | null | null | 2021-05-03T10:51:30+05:30 | 2021-05-19T16:49:15+05:30 | iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Dear Sandeep Thungaturthy, As discussed over the session, we are working with our internal team on the concern raised on "Slowness in the HRIS application", we will update you at the earliest. Thanks and Regards, Dhivya . V, ?Hi, Thanks for your email. I am on Leave on 03-May-2021(Monday) & 04-May-2021(Tuesday). Kindly raise a ticket in the Fresh Desk - ask.adrenalin@myadrenalin.com in case of any urgent issues. Regards Iswarya S This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Sandeep Thungaturthy, Dear Team, As discussed over the session, we have done the analysis today from our end with help of our internal teams, and below are the points discussed. Adrenalin : We will verify if latest indexes can be deployed from our end and update you accordingly. Also currently we have done few changes with reference to services from our end. Exide : Request you to please ensure that the Windows update/Antivirus update is getting executed during work hours instead of offline. Also request you to please arrange the complete select access from your end tomorrow for further detailed analysis from our end. Thanks and Regards, Dhivya . V, Dear Team, As discussed over the call, request you to please monitor in the upcoming days and let us know if the slowness persists, hence we would connect and verify accordingly. Also as mentioned in our previous update, please find our feedback and changes done from our end. Adrenalin : Also currently we have done few changes with reference to services from our end. Exide : Request you to please ensure that the Windows update/Antivirus update is getting executed during work hours instead of offline. Also request you to please arrange the complete select access from your end tomorrow for further detailed analysis from our end. Thanks and Regards, Dhivya . V |
2,730 | Hi Team, Please reset my ID Password for UAT, I need to complete Exit Interview report UAT. Employee ID - 890473 [cid:image001.png@01D7400C.4D09EBC0] Amlesh Saroj Manager HR Helping BIC create collaboration email: amlesh.saroj@bicworld.com<mailto:amlesh.saroj@bicworld.com> Mobile: +91 9518990274 Address: BIC-Cello (India) Pvt. Ltd. (Formerly- Cello Stationery Products) Survey no. 717/1,2,3, Somnath road, Dabhel, Daman (U.T.)- 396 210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D7400C.4D09EBC0]<https://www.bicworld.com/en> [cid:image003.png@01D7400C.4D09EBC0] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D7400C.4D09EBC0] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D7400C.4D09EBC0] <https://www.instagram.com/bic_group/> [cid:image006.png@01D7400C.4D09EBC0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. | 12,824 | 5 | 1 | Closed | Sonali | UAT Password has been reset. | Product | Clarification | null | Employee Information | null | null | 2021-05-03T11:06:11+05:30 | 2021-05-18T12:48:36+05:30 | vijayan.g@myadrenalin.com, sonali.suvarna@bicworld.com, amlesh.saroj@bicworld.com, ask.adrenalin@myadrenalin.com | vijayan.g@myadrenalin.com, sonali.suvarna@bicworld.com, amlesh.saroj@bicworld.com, ask.adrenalin@myadrenalin.com | sonali.suvarna@bicworld.com | null | null | Clarification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Amlesh, Your UAT password is reset to adnet2008 Regards, Sonali |
2,731 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear All , Please activate following employee in Amaaz. Date of joining Emp. No Name Email Department Designation 05-05-2021 03121 Saeeda Ali Saeeda.Ali@transmaldivian.com<mailto:Saeeda.Ali@transmaldivian.com> Business Development Officer - Operations Kind Regards, Nuwan Deeptha Dissanayake Deputy Manager - Human Resources Mobile: +9607785748 From: Wathsala Jinadari (TMA\HR) Sent: Monday, May 3, 2021 10:28 AM To: Nuwan Dissanayake (TMA\HR) <Nuwan.Dissanayake@transmaldivian.com>; Chathura Kasturiratna (TMA\Finance) <Chathura.Kasturiratna@transmaldivian.com> Subject: FW: New Recruits Dear Nuwan/Chathura, Can you kindly activate below person in respective systems. Her new designation is as below for your reference. Best Regards Wathsala Jinadari Senior Executive - Human Resources Mobile: +9607318789 From: Wathsala Jinadari (TMA\HR) Sent: Monday, May 3, 2021 10:24 To: Hussain Mohamed (TMA\Operations) <Hussain.Mohamed@transmaldivian.com<mailto:Hussain.Mohamed@transmaldivian.com>> Cc: HR (TMA\Human Resources) <HR@transmaldivian.com<mailto:HR@transmaldivian.com>>; Shubham Moondhara (TMA\CorporateStrategy & Business Development) <Shubham@transmaldivian.com<mailto:Shubham@transmaldivian.com>>; Abdulla Faisal (TMA\Operations) <Abdulla.Faisal@transmaldivian.com<mailto:Abdulla.Faisal@transmaldivian.com>> Subject: New Recruits Dear Hussain, Please find the below details of the new recruit and joining date. Please register with IT if required.; Date of joining Emp. No Name Email Department Designation 05-05-2021 03121 Saeeda Ali Saeeda.Ali@transmaldivian.com<mailto:Saeeda.Ali@transmaldivian.com> Business Development Officer - Operations Best Regards Wathsala Jinadari Senior Executive - Human Resources Mobile: +9607318789 Wathsala Jinadari Senior Executive - Human Resources [cid:image001.jpg@01D74007.0E5291C0]<http://www.transmaldivian.com/> Velana International Airport | P.O. Box 2023 | Maldives +9607318789 | [cid:tele_a2a4fa6b-0ade-4401-ac1d-66bc48048856.png] +9603305254 | [cid:fax_acd870e5-a8b4-4fd0-9b2a-67314bc6ab5b.png] +9603318055 www.<http://www.transmaldivian.com/>transmaldivian<http://www.transmaldivian.com/>.<http://www.transmaldivian.com/>com<http://www.transmaldivian.com/> [cid:facebook_a3a9f2b3-101d-47f2-80de-1ad6e1519054.png]<https://www.facebook.com/transmaldivianairways> [cid:instagram_d5945e73-947a-4515-b5dc-7cf61bbd5d7e.png] <http://instagram.com/transmaldivian> [cid:linkedin_7198727b-653d-4170-9663-6f4f5f2379e1.png] <https://www.linkedin.com/company/trans-maldivian-airways-pvt-ltd-> [cid:twitter_a2a5e466-585d-4f2d-b886-2502db5887e9.png] <https://twitter.com/Transmaldivian> [cid:youtube_a0f7278f-a3d4-4261-83bd-9388a7f5caf3.png] <https://www.youtube.com/user/MaldivesTMA> [cid:image002.png@01D74007.0E5291C0][cid:image003.png@01D74007.0E5291C0][cid:image004.png@01D74007.0E5291C0] An ISO 9001:2015, 14001:2015, 22301:2012 and ISO 45001:2018 Certified Company [cid:save_d01dc92f-fa93-4ea2-a39d-ece9ef102ba1.png] Please consider the environment before printing This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,825 | 5 | 1 | Closed | Nuwan Dissanayake | clean up done | Product | Service Request | null | Employee Information | null | null | 2021-05-03T11:13:46+05:30 | 2021-05-19T14:49:33+05:30 | dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, ask.adrenalin@myadrenalin.com | dhivya.v@myadrenalin.com, iswarya.s@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Dear Nuwan Dissanayake, Sure, we will do the reactivation of the employee and update you at the earliest. Thanks and Regards, Dhivya . V, Hi Nuwan Dissanayake, We are unable to login in the Server, as the password expiry message pops up, please help. Thanks and Regards, Dhivya . V, Hi Nuwan Dissanayake, As requested, the employee has been activated, please verify from your end and let us know in case of any queries. Thanks and Regards, Dhivya . V |
2,732 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Wasim, Please note that while doing Adhoc nomination through status of course schedule form, I am unable to view and add below mentioned employees. Training topic - ISO 9001:2015 & GSM QMS Awareness Training Sr. Participants Name Discipline Employee ID 1 Mr. Anupam Bora Electrical INM0629 2 Mr. Israr Ahmed Electrical INM0626 7 Mr. Rajiv Sharma HR INM0 9 Ms. Suravi Luthra HR INM0650 21 Mr. Krishna Kumar R Mech-S INM0658 22 Mr. Amit Sharma Mech-S INM0630 24 Mr. Gaurav Gandhi Mech-S INM0631 27 Mr. Mohammad Sharique CAS INM0647 28 Mr. Amit Jha CAS INM0628 29 Mr. Ganesh Vishwanathan CAS INM0643 35 Mr. Rajsekaran Fire Fighting INM0669 39 Mr. Yogesh Patil IT INM0368 42 Mr. Tarun Arora EM INM0636 43 Mr. Anand Gautum EM INM0637 44 Mr. Ramesh Tiwari EM INM0639 45 Mr. Amit Thakur EM INM0657 46 Mr. Manoj soni EM INM0661 47 Mr. Vinay Tilkhande EM INM0625 48 Mr. Shantanu chouhan EM INM0646 Please resolve the issue. Thank you. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,826 | 5 | 3 | Closed | Kirti Ghule | Role Player Mapping | Customization | Configuration | null | Training Management | null | null | 2021-05-03T11:15:08+05:30 | 2021-05-20T07:49:32+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Kirti Ghule, Noted on your concern,we will check on the procedure on how to do the Adhoc Nomination for a procedure,we will update on the same once we have an RCA. Regards Wasim, Hi Kirti Ghule, Post providing the access to Suravi for all employees department,the said employees are now getting added in status of course schedule and the same has been confirmed from your end. Regards wasim |
2,733 | Dear Team, since the KRA are repeated twice, user unable to save or submit my page. out of two points repeated each time, one is blank and other has sub points. Request you to delete the empty duplication. employee ID: 89821 Name: Bhavatarini Satyamurthy [cid:image002.png@01D74010.54FB78E0] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 12,827 | 5 | 1 | Closed | shishira | uploaded as well as submitted | Product | Data Correction | null | Goal Management | null | null | 2021-05-03T11:35:02+05:30 | 2021-05-18T19:49:14+05:30 | iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, mananashivasharan.rao@exidelife.in, vikasp.n@exidelife.in | iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, mananashivasharan.rao@exidelife.in, vikasp.n@exidelife.in | sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, mananashivasharan.rao@exidelife.in, vikasp.n@exidelife.in | null | null | Clarification | Dear shishira, As discussed with you over the call, please provide us sometime, currently we are working on the slowness concern reported in your environment. Post this, we will connect and work on the queries raised on PMS and update you. Thanks and Regards, Dhivya . V, Hi shishira, Post analysis we understood that the Goals has been uploaded, as well as provided for the employee, hence dual goals are getting displayed. Currently we are sharing the query for all the existing cases, please execute the same and let us know in case of any queries. Note : Please take the required backup of the table before execution. Thanks and Regards, Dhivya . V |
2,734 | Dear Team, User unable to submit my appraisal form . It is giving an error message that Enter the actual achievements in the competency section. User filled in all the details and when user try to submit the form it gives me error message. Please help in resolving the same . [cid:image002.jpg@01D74010.84191650] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 12,828 | 5 | 1 | Closed | shishira | presume that employee submitted | Product | Configuration | null | Goal Management | null | null | 2021-05-03T11:36:20+05:30 | 2021-05-20T10:48:59+05:30 | iswarya.s@myadrenalin.com, arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | iswarya.s@myadrenalin.com, arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | null | null | Clarification | Dear Shishira, As discussed with you over the call, please provide us sometime, currently we are working on the slowness concern reported in your environment. Post this, we will connect and work on the queries raised on PMS and update you. Thanks and Regards, Dhivya . V, Hi shishira, We had a discussion with this on Mr. Sandeep and hope the user has submitted the Self Appraisal now, please verify and let us know in case of any queries. Note : Team, request you to please clearly mention the employee id over the ticket, as we were unable to track the employee id in snapshot or mail please. Thanks and Regards, Dhivya . V, Hi Team, Thanks..!! Issue is resolved. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Dhivya, This is still not resolved the Exide Life Values are repeating twice. PFB screenshot. [cid:image002.jpg@01D740E4.62E847B0] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear Shishira, These goals were reflecting twice, since they were uploaded twice, yesterday we have shared the query for nearly 22 cases. In case, if goals were uploaded again after that dually, it could be due to that. Request you to please sharing the output of a query, hence accordingly we will share the clean up script. Thanks and Regards, Dhivya . V, Hi shishira, Request you to please share the output of the below query, based on which we will share the clean up scripts with you please. select trans_goal_comp_name ,trans_uniq_id ,TRANS_GOAL_COMP_WEIGHTAGE FROM PMS_NEW_EMP_TRANS_DETAILS_T WHERE TRANS_sTAFFID ='58164' AND TRANS_CAL_UNIQ_ID ='b3d3e4be4ff14406' AND TRANS_REVIEWTYPE ='gs' AND TRANS_GOAL_COMP_TYPE ='g' order by trans_goal_comp_name desc Thanks and Regards, Dhivya . V, Dear Dhivya, Please find the output. Kindly fix this issue ASAP. Score Card 6B4E9B582AAF46CE 20.00 Process Implementation/ Audit (below Parameters) :Reiterating Process mails, Spring Board Mailers, PPEV mails, Stakeholder Meetings & Timely reporting 51942EF1E6304055 20.00 Manning 9E131E5270554DBA 40.00 ERS Productivity & E sourcing productivity 9A172F9565814402 20.00 Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in , Dear shishira, As discussed over the mail and call, we have shared the scripts with Mr. Sandeep. Post execution and please verify and let us know in case of any issues. Note : Also as discussed, please share the consolidated list with employee id's, we will connect with Mr. Sandeep and do the needful. Thanks and Regards, Dhivya . V |
2,735 | Dear Team, unable to open self-appraisal...showing error User id: monas Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 12,829 | 5 | 1 | Closed | shishira | pms not initiated | Product | Configuration | null | Goal Management | null | null | 2021-05-03T11:38:32+05:30 | 2021-05-19T09:48:35+05:30 | iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, shishira.c101498@exidelife.in | iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, shishira.c101498@exidelife.in | sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in | null | null | Clarification | Dear Shishira, As discussed with you over the call, please provide us sometime, currently we are working on the slowness concern reported in your environment. Post this, we will connect and work on the queries raised on PMS and update you. Thanks and Regards, Dhivya . V, Hi shishira, Post analysis we understood that the goals has not been initiated for the mentioned employee and since the GS is not completed, self appraisal is not open for the employee. Please initiate the GS , get it approved and verify the Self Appraisal. Please verify and let us know in case of any queries. Note : Team, request you to clearly mention the employee id in the ticket. Thanks and Regards, Dhivya . V, Dear Shishira, Please find the script shared by the adrenalin team. Please raise a data fix first thing in the morning and get this executed. Regards, Sandeep Thungaturthy , Dear Sandeep, Datafix has been implemented . Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in |
2,736 | one time tax formula correction need to change | 12,830 | 5 | 3 | Closed | Saravanan M | Formula Change | Product | Configuration | null | Tax | null | null | 2021-05-03T11:51:29+05:30 | 2021-05-03T12:30:33+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, We have taken the session and changed the formula for ONETIME1 component in system. Kindly do the Pay Process and TCSin system and verify the Tax Sheet. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,737 | one time tax formula correction | 12,831 | 5 | 3 | Closed | Saravanan M | Formula Change | Product | Configuration | null | Tax | null | null | 2021-05-03T11:52:18+05:30 | 2021-05-03T12:31:28+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, We have taken the session and changed the formula for ONETIME1 component in system. Kindly do the Pay Process and TCS in system and verify the Tax Sheet. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,738 | one time tax formula correction | 12,832 | 5 | 3 | Closed | Saravanan M | Formula Change | Product | Configuration | null | Tax | null | null | 2021-05-03T11:54:13+05:30 | 2021-05-03T12:32:19+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, We have taken the session and changed the formula for ONETIME1 component in system. Kindly do the Pay Process and TCS in system and verify the Tax Sheet. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,739 | Dear Jay, As discussed, We are using incorrect components for all the CTC reimbursement like:- Kindly check and fixed. Wrong Correct LTA_REM CTC_LTA REIM_CONV CTC_CONV TEL_REM CTC_TEL REIM_BOOK CTC_BOOK Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 12,833 | 5 | 1 | Closed | Anoopsingh | New ticket 13528 | Product | Service Request | null | Claims and Reimbursments | null | null | 2021-05-03T12:05:16+05:30 | 2021-06-15T18:51:15+05:30 | neerajbhardwaj@globecapital.com, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com, vikaskumar@globecapital.com | null | neerajbhardwaj@globecapital.com, dhivya.v@myadrenalin.com, balakumaran.v@myadrenalin.com, vikaskumar@globecapital.com | null | null | Service Request | Hi Anoopsingh, As discussed we can work on the below mentioned changes on reimbursements post payroll works and we will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We have received the new ticket with regard to reimbursement component code changes and hence we can the further updates on ticket # 13528. Regards, Jayakrishnan. N Product Support |
2,740 | Record already exists error showing while updating bank details | 12,834 | 5 | 1 | Closed | Harish Bhosale | Backend Update. | Product | Service Request | null | Employee Information | null | null | 2021-05-03T12:21:14+05:30 | 2021-05-18T17:49:17+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harish, We understand that while uploading bank details it shows bank details already exist. We will check and update you on the status shortly. Regards, Judhistira.M, Hi Harish, As checked, below employee is rejoined and his bank details are already exist in the system hence it shows already exist message. Now we have removed old bank details from system hence you will be able to update bank details. Please check and confirm. Regards, Judhistira.M, Thanks. Resolved now. Thanks & Regards, Harish Bhosale Human Resources |
2,741 | Details of Aniruddha Mondal P0047 is not reflecting in our PMS report. | 12,835 | 5 | 4 | Closed | Pratap Singh | getting displayed in gs status report | Product | Configuration | null | Goal Management | null | null | 2021-05-03T12:26:21+05:30 | 2021-05-05T10:46:59+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Dear Pratap Singh, Request your help on knowing the exact report name on which the PMS data is not getting displayed. In the mean while, we will also connect with you, know the report , analyze and update you accordingly. Thanks and Regards, Dhivya . V, Hi Pratap Singh, Post analysis we understood that the Goal setting of the employee is being approved and same is getting reflected in the Goal setting status report. As discussed over the call, request you to please let us know the report name on which the employee name is getting displayed. Thanks and Regards, Dhivya . V, As discussed with HR team Aniruddha Mondal P0047 not coming in PMS Eligibility report., Once HR team generation PMS Eligibility report Aniruddha Mondal P0047 name is not reflecting , Hi Pratap Singh, We are trying to generate the report namely Eligibility PMS report 2568 and Employee Eligibility report, where the employee is getting displayed. Attached the snapshot and report for your reference. Please let us know the HR id for whom it is not getting displayed. We will verify and update you accordingly. Thanks and Regards, Dhivya . V, HR is Sophia Reno Fernandes ( P2121), Hi Pratap Singh, Post analysis we understood that the facilitator P2121 is a HRFAC and RECFAC. However for the employee P0047, she is only Rec Fac and not HRFAC. The same can be viewed through Facilitator form by inputting P0047. We understood that the employee P0047, is tagged to position namely "Regional Operations Manager" , which is not tagged to the role player HRFAC P2121, in the manage role player form. Kindly tag the same and extract the report and let us know your feedback. Note : Attached the snapshot for your reference. Thanks and Regards, Dhivya . V |
2,742 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Dhivya As discussed, we have 15 SGT intern joiners today. We have to create an emp id with No pay as a Paygroup. We are facing a technical issue while creating an emp id. I request you to fix this issue before 1:00 Pm today. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Shalini Upendran HR <shalini.upendran@intellectdesign.com> Date: Mon, May 3, 2021 at 12:12 PM Subject: NO PAY Pay group Update To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Cc: Peter Wilson HR <peter.wilson@intellectdesign.com> Hii Sir, While creating Id, CTC part is all done with new Pay group NO PAY, but while finishing the process below error is reflecting. Attached the screenshot for your reference. [image: image.png] Thanks and Regards! Shalini Upendran - HR | Intellect Design Arena | -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,836 | 5 | 1 | Closed | Balaji Damodaran | Clarification Provided | Product | Clarification | null | New Hire On-Boarding | null | null | 2021-05-03T12:27:40+05:30 | 2021-05-18T20:53:27+05:30 | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | jayakrishnan.n@myadrenalin.com | null | null | Clarification | Hi Balaji Damodaran, Post discussion with Ms.Shalini we understood that employees are created to new pay group without issues. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,743 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please check Absent scheduler and week off scheduler is not running days are coming as blank in the attendance calendar. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,837 | 5 | 3 | Closed | Rishi Ranka | Scheduler was made Inactive | Product | Configuration | null | Setup HRMS | null | null | 2021-05-03T12:44:29+05:30 | 2021-05-21T14:49:12+05:30 | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | ask.adrenalin@myadrenalin.com, sarfraaz.siddiqui@groupm.com | sarfraaz.siddiqui@groupm.com | null | null | Clarification | Hi Rishi Ranka, Noted on your query,we will schedule the activity and send link for connection to check on why the schedulers are not running Regards Wasim, Send me the link. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Rishi Ranka, Please connect on below link to check and assist on the reported concern https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Rishi Ranka, Please be infomed,we have now Activated Absent scheduler and executed for all employees,please check their calendars and confirm us. Regards Wasim, Hi Wasim, Please run for 28th and 29th April also. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Rishi Ranka, Please be informed,we have executed Weekly off and Absent scheduler for the said dates for all employees,please check the same and confirm us. Regards Wasim |
2,744 | Hi, Wrongly settlement calculation in F&F of HL workman April’21. Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:imagec11d0d.JPG@186d7fe6.40be9a44]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 12,838 | 5 | 1 | Closed | Pradeepa C T | Product issue patch has been deployed. | Product | Patch Deployment | null | Pay process | null | null | 2021-05-03T12:47:37+05:30 | 2021-05-18T15:49:08+05:30 | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com | null | null | Software Problem | Hi Pradeepa C T, As discussed over the call, we have deployed the patch for the below-reproted concern. Request you to do the settlement process. Please share your feedback for any further clarifications. Regards, Srujana.M |
2,745 | Error while inserting CTC data NBHC06351 PATI NAGA SATISH VENKATA REDDY Checked in Employment data change (additional field) pay process status is correctly updated as Yes. | 12,839 | 5 | 2 | Closed | Harish Bhosale | Extra space removed from Employee ID column. | Product | Data Correction | null | Pay process | null | null | 2021-05-03T12:48:22+05:30 | 2021-05-19T10:48:46+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11690, Hi Harish Bhosale, We understand that you are unable to upload CTC for below employee. We will check and update you on the status. Regards, Judhistira.M, Hi Harish, We called you but did not get any response. Request you to upload CTC now and confirm. Regards, Judhistira.M, Hi Harish, As discussed, there was extra space in Employee ID column hence it was showing error message. Now you have removed the space and able to upload CTC for below employee. Regards, Judhistira.M |
2,746 | Kindly correct the LWD of Saransh Bhargava P3034 in the system as his date of resignation was 09-02-2021. | 12,840 | 5 | 3 | Closed | Pratap Singh | data correction on lwd | Product | Data Correction | null | Separation Management | null | null | 2021-05-03T12:55:02+05:30 | 2021-05-04T18:06:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, Sure, we will do the required changes with reference to last working date of employee P3034 and will share the updates with you. Thanks and Regards, Dhivya . V, Hi Pratap Singh, As requested, we have updated the LWD of the shared employee as 9th Feb 2021. Request you to please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, Dear Divya, Please update the LWD of said user is 10-Apr-2021 Thanks & Regards Pratap Singh , Hi Pratap Singh, As requested, we have updated the LWD of the shared employee as 10th April 2021. Request you to please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
2,747 | Hello team, We have created App_Cal_ 2021-22 and made necessary configurations in the appraisal calendar, review group definition and review details. We need to enable goal setting for this calendar and let us know if we have to follow any further steps. Request you to do it at the earliest. Thanks, Varun | 12,841 | 5 | 3 | Closed | Sai Varun Ranga | Initiated the goals | Product | Configuration | null | Performance Management | null | null | 2021-05-03T13:52:52+05:30 | 2021-05-11T12:03:49+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sai Varun Ranga, We have checked the existing configuration for the calendar (App_Cal_1_2021-22) and found that the configurations have done properly. In the Review details form, The goal setting start date was given as 01-May-2021. Please confirm the same so that we will initiate the goal setting from the back end, Post that you can inform all employees to fill the goals through the form. Regards, Amudhan K, Amudhan, Yes, goal setting starts from 01-May-21. Please enable the calendar so that people can start submitting the goal setting. Thanks, Varun, Hi Sai Varun Ranga, As discussed we have initiated the goals from the back end. Please check now and confirm the same. Let us know if you have any concerns. Regards, Amudhan K |
2,748 | Hi, we have observe that Leave reversal debit did not occur for employee C3303. Request you to do the needful. Regards, Pinkiiy Raval | 12,842 | 5 | 3 | Closed | Vaishali Raut | FN_LMS_CUSTOM_LEAVE_CREDIT custom plugin function is returning NULL value for PL leave type when Leave Reversal Debit processed on employees DOL date, have updated the function to return 0 if it is NULL | Customization | Patch Deployment | null | Absence, Time and Attendance | null | null | 2021-05-03T13:58:39+05:30 | 2021-05-19T10:48:47+05:30 | pinkiiy.raval@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, We have already taken the session and working on the reported query. Once it is completed, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, We need to check the reported query with our internal development team. We will schedule the session at tomorrow 10:15 AM to work on the same. Internal Reference ID :ADL_2009_21900 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, When checking the reported query from our end, FN_LMS_CUSTOM_LEAVE_CREDIT custom plugin function is returning NULL value for PL leave type when Leave Reversal Debit processed on employees DOL date, have updated the function to return 0 if it is NULL. Have updated the SP. Post that, we run the scheduler manually and it is working fine. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,749 | Hi Team...Error has been reflecting while filling the form.enclosed screenshot is for your reference. | 12,843 | 5 | 3 | Closed | Lishma Soni | Post deploying the DLL file provided in the patch id QA_446_ADL_2009_21775the mentioned issue was resolved. | Product | Clarification | null | Travel Request | null | null | 2021-05-03T14:08:17+05:30 | 2021-05-05T13:37:54+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lishma Soni, Based on your concern, Error while filling the Non CTC travel form as per the attachment, we will connect you and check the query as soon as possible., Hi Lishma Soni, Please request you to join this link, Join Zoom Meeting https://us02web.zoom.us/j/84730937477?pwd=ZHdvUFJ5a2p3d1NCRzRvMFRtUUxUZz09 Meeting ID: 847 3093 7477 Passcode: 6vReUh, Hi Lishma Soni, We have discussed with our internal team regarding this mentioned query "Error while filling the Non CTC travel form". My team will connect with you to resolve this query as soon as possible., Hi Lishma Soni, We have initiated the session and sorted out the issue occurred. Now the "Non CTC travel form" is working fine and the same has been confirmed from your end. Regards, Veerapandian R, Issue has been resolved,thanks. |
2,750 | Hi, Team! I'd like to request to run a back end scheduler due to today's shift roaster upload for the following employees: E06-016-6 E06-565-3 E06-658-7 E06-402-2 E06-647-0 E06-557-0 E06-453-9 E33-270-0 E06-489-0 E06-517-8 E06-990-1 E06-454-8 E06-029-5 E34-436-1 | 12,844 | 5 | 3 | Closed | Zigmort Jelaver Ragudo | Clarifications provided | Product | Clarification | null | Shift and Scheduling | null | null | 2021-05-03T14:30:48+05:30 | 2021-05-04T13:26:00+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Zigmort Jelaver Ragudo, We have executed scheduler in front end as below steps. 1. Go to Event Scheduler form. 2.Choose the below category & execute with the upcoming timing. Once executed please make inactive again. Use Attendance Weeklyoff holiday for past date category name to execute for past dates. Once executed please verify in below forms. Note : this is to mark the shifts for the attendance. incase if you need to change attendance records for employees(for OT/tardinees/Undertime data) please mention the same we shall update the records via backend. Regards, Priyadarshini. K, Hi Priya! I'd like to clarify your instructions. Are you stating here that I should run this or are you stating that you already run this on behalf of Phoenix? I'm sorry, I'm just confused on your statement., Also, I regret to inform you that the above mentioned employees are tagged as absent on the 27th of April. I set the 24th of April as holiday during shift roaster upload. Thank you., Hi Zigmort Jelaver Ragudo, As per offline conversation we have executed scheduler for 27th April 2021. Please raise a new ticket with all the details if any additional changes needs to be done. Regards, Priyadarshini. K, Thank you for this, Priya! |
2,751 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, I want to give Access to Plant HR - 890332 ^ PRASHANT HARIBHAI ZAMBRE for BCE location, similar to that of Swetang for KBL unit. However after doing all the changes, Prashant is unable to view Attendance details for employee in the location. Please check and let me know what changes is to be done to give him the access. [cid:image001.png@01D74028.BEB2D720] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D74028.BEB2D720]<https://www.bicworld.com/en> [cid:image003.png@01D74028.BEB2D720] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D74028.BEB2D720] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D74028.BEB2D720] <https://www.instagram.com/bic_group/> [cid:image006.png@01D74028.BEB2D720] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,845 | 5 | 1 | Closed | Sonali | Clarification in attendance data | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-03T14:35:28+05:30 | 2021-05-25T19:50:18+05:30 | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | ask.adrenalin@myadrenalin.com, amlesh.saroj@bicworld.com | amlesh.saroj@bicworld.com | null | null | Clarification | Hi Sonali, We have checked, below reported employee has Attendance rights. If still, you are facing the issue. Please share the error screenshot for further analysis. Regards, Srujana.M, Hi, This ticket has not been resolved as the concern person is not able to view the attendance of employees under facilitation. Check and revert. [cid:image001.png@01D745C7.C9424190] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D745C7.C9424190]<https://www.bicworld.com/en> [cid:image003.png@01D745C7.C9424190] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D745C7.C9424190] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D745C7.C9424190] <https://www.instagram.com/bic_group/> [cid:image006.png@01D745C7.C9424190] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. , Hi Sonali, We have checked this employee:809001 pay group is "BIC CELLO INDIA". This pay group is not mapped to Plant HR - 890332 ^ PRASHANT HARIBHAI ZAMBRE. Hence employee is not reflecting. Please refer to the screenshot and map accordingly. Please check and revert for any further clarifications. Regards, Srujana.M |
2,752 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, LCP074 ^ Sambit Kumar Rout- workforce management tile is missing. Kindly help check. He is an Admin user as well. Regards Shilpa From: Sambit Rout <sambit.rout@lighthouse-canton.com> Sent: Monday, May 3, 2021 1:09 PM To: Shilpa Kumar <shilpa.kumar@lighthouse-canton.com> Subject: workforce management Hi Shilpa, Where to apply for leave? I have attached my scr shot for your ref. Regards, Sambit Rout AVP, Human Resources LHC Shared Services (subsidiary of Lighthouse Canton Pte Ltd) [cid:image001.jpg@01D7402A.02D7F330]<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fas-prod.asyncgw.teams.microsoft.com%2Fv1%2Fobjects%2F0-sa-d8-dc8bda5052230c1cbfe30195f132d16d%2Fviews%2Fimgo&data=04%7C01%7Cshilpa.kumar%40lighthouse-canton.com%7Ca6c0eeaf6482442bd8b608d90e130cb6%7Cc24167bcce54479cb12659e68ab033ea%7C0%7C0%7C637556297276053821%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BahbxSk1MC9HOc4EHe1w0%2FJGF%2FyGXaHlcA1jCviB3c0%3D&reserved=0> a: 315 Work Avenue , GK Complex, Site No. 257, Domlur village Civil Area, Amarjyothi HBSC Layout, Bangalore - 560034. IMPORTANT DISCLAIMER: Lighthouse Canton Capital (DIFC) Pte Ltd ("LCC") is incorporated in Dubai International Financial Centre (Licence No. CL 2614) and regulated by Dubai Financial Services Authority (Category 3C Licence No. F004068).The information in this electronic transmission does not constitute an offer, or intention by, or on behalf of LCC, to subscribe, purchase or sell any financial products and/or services which may be described or referenced to herein. LCC accepts no liability for any losses arising from the use of any information contained herein. The contents of this email are confidential and is meant for the intended recipient only. If you are not the intended recipient, please delete all copies of this email and notify the sender immediately. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,846 | 5 | 1 | Closed | Shilpa Kumar | Clarification | Product | Clarification | null | Application Access Management | null | null | 2021-05-03T14:59:33+05:30 | 2021-05-10T13:57:31+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Shilpa Kumar, We have added the employees in workforce self group, please ask employee to validate. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, This is resolved now. Thanks! By default all employees should be granted access to this module. Please help do a quick health check before you close this ticket. Regards Shilpa , Hi Shilpa Kumar, Might be slow network. We will validate from next employee if they face same concern. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Noted. Please close the ticket. Regards Shilpa |
2,753 | Hi Is this different portal from the old adrenalin customer support portal? [cid:imagec9c048.PNG@73e62b4a.4996ccb0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image572978.PNG@1737c604.469052f1]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image958a31.JPG@a7d3cfbc.44bc2199]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Adrenalin eSystems LTD [mailto:myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com] Sent: Sunday, May 2, 2021 11:45 AM To: Mona-Liza P. Villadelgado Subject: Support Center user activation Hi Mona-Liza P. Villadelgado, A new Adrenalin account has been created for you. Click the url below to activate your account and select a password! https://myadrenalincare.freshdesk.com/register/3hN0WtTY21ZUJasP9Is If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us. Regards, Adrenalin | 12,847 | 5 | 1 | Closed | Mona-Liza P. Villadelgado | Clarification | Product | Data Correction | null | Absence | null | null | 2021-05-03T15:06:29+05:30 | 2021-05-11T18:38:25+05:30 | null | null | null | null | null | Clarification | Hi Mona, Yes. Going forward request you to send your queries to ask.adrenalin@myadrenalin.com.. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Hi Sara, is this only related to recruitment what about the other portal customer support? Is that still active? Or everyone will use this.. [cid:image61fee5.PNG@5c73be6b.44a01610]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image8e656e.PNG@d408ae38.45a326e1]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image026bc1.JPG@791e0c55.42b9cc20]<http://www.abaninvestment.com> , Hi Mona, For time being the Customer Support Protal will be Active only and tickets raised there also will be actioned. But going forward we request you to raise all your queries to this MAIL ID itself. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Hi I have requested to reset my password but I have not received a reply in my email..can you please check [cid:image8abb04.PNG@80297760.459b82cb]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagee513c6.PNG@c36a0655.44b7f2c7]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image2e6bf3.JPG@e757fdc3.409dfb8d]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. , Hi Mona, Request you to send all your queries to this AskAdrenalin mail ID itself, it will be automatically converted as query at our end. We will respond the same. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411. |
2,754 | Dear Team, Please upload the attached Gaol Sheets. Sno E code Name Position Name Department 1 P2585 Priyanka Kumari Central Support Manager - Facility Management Human Resources 2 P1288 Vaibhav Gupta Central Support Manager - Corporate Finance Technical Risk Management 3 P1212 Himanshu SIngh Senior Cantal Support Manager - Corporate Finance Technical Risk Management 4 P0523 Vishal Rambhau Sakharkar Zonal corporate Finance - Technical Risk Management 5 P1282 Sameer Anand Central Support Manager - Corporate Finance Technical Risk Management 6 P0012 Nidhi Sharma Central Support Manager - Collections Risk Management Thanks & Regards Pratap Singh | 12,848 | 5 | 1 | Closed | Pratap Singh | duplicate ticket, template not mapped | Customization | Configuration | null | Goal Management | null | null | 2021-05-03T15:06:54+05:30 | 2021-05-14T10:53:42+05:30 | aishwary.singh@myadrenalin.com, iswarya.s@myadrenalin.com, surendra.kumar@pnbhousing.com | aishwary.singh@myadrenalin.com, iswarya.s@myadrenalin.com, surendra.kumar@pnbhousing.com | surendra.kumar@pnbhousing.com | null | null | Service Request | Hi Pratap Singh, As discussed over the call, we will do the required clean up for the shared list of employees and update the goals as shared. Please provide us few minutes, we will complete the same and update you Thanks and Regards, Dhivya . V, Dear Pratap, As discussed over the call, we observed that the positions of the shared employees has not been changed, however you have requested for clean up and re-initiation, please confirm the same to proceed further. Thanks and Regards, Dhivya . V, Hi Pratap Singh, As discussed over the call, please discuss with the HR, hence we will do the required clean up, post which the employee can key the goals (or) HR can upload through upload. Since this is duplicate ticket, please track through 12850. Thanks and Regards, Dhivya . V, As discussed with HR team please clean up the Goal sheet , Dear Pratap, We have done the needful and updated in the ticket # 12850. Request you to please track the same over the ticket #12850 since dual tickets were there. Thanks and Regards, Dhivya . V, Dear Aiswarya, As discussed Add and save button not reflecting refer to screenshot. [cid:image001.png@01D7410B.004226E0] Thanks & Regards Pratap Singh , Sir, it is showing ‘Not Initiated’ that’s the reason save/submit button is not showing. [cid:image002.png@01D7410C.54EEFB40] , Dear Pratap, Post analysis we understood that the employee P1395 belongs to the position namely "Central Support Manager - Fixed Assets", however the respective position is not mapped to any of the templates in Template mapping form. Please do the template mapping and let us know, hence we will initiate the process and update you. Thanks and Regards, Dhivya . V |
2,755 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, My adrenalin is not working, request you to please resolve the issue ASAP. [image: image.png] *Regards* *Sahil Gulati* -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,849 | 5 | 1 | Closed | hr operations | Application not loaded properly | Product | Clarification | null | Application Access Management | null | null | 2021-05-03T15:27:18+05:30 | 2021-05-18T20:53:28+05:30 | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com | ask.adrenalin@myadrenalin.com, vivek.raj@ayefin.com | vivek.raj@ayefin.com | null | null | Clarification | Dear Team, We request you to please check whether the application is working fine now and let us know the feedback. Kindly revert us if you still faces the issue. Regards, Jayakrishnan. N Product Support |
2,756 | Please upload Goal sheet of below employees. Data has been shared to you through mail. E code Name P2585 Priyanka Kumari P1288 Vaibhav Gupta P1212 Himanshu SIngh P0523 Vishal Rambhau Sakharkar P1282 Sameer Anand P0012 Nidhi Sharma | 12,850 | 5 | 3 | Closed | Pratap Singh | no position changed and dual tickets. GS cleanup | Customization | Configuration | null | Goal Management | null | null | 2021-05-03T15:48:27+05:30 | 2021-05-14T10:54:13+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12636, Hi Pratap Singh, As discussed over the call, we will do the required clean up for the shared list of employees and update the goals as shared. Please provide us few minutes, we will complete the same and update you Thanks and Regards, Dhivya . V, Dear Pratap Singh, As discussed over the call, we observed that the positions of the shared employees has not been changed, however you have requested for clean up and re-initiation, please confirm the same to proceed further. Also dual tickets exists similar to this, hence request you to please track over ticket #12848. Thanks and Regards, Dhivya . V, As discussed with HR team there is position is not any changes but some additional works are assigned them so Goal sheet also changed now , so request to you please update the Goal sheet as per shared to you., Hi Pratap Singh, As requested we have done the required cleanup of GS data for the mentioned employees. We request you to please check and let us know the feedback. Regards, Jayakrishnan. N Product Support, As discussed Add and save button not reflecting., Hi Pratap Singh, The same has been rectified and now save and submit button is visible on GS form. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, still not reflecting..., Hi Pratap Singh, Post analysis we understood that for the mentioned employee goal was uploaded. Request you to please uplaod the goal and let us know the feedback. Regards, Jayakrishnan. N Product Support, Still All employees are not able to add Goal sheet due to save and submit button is not visible, Please check and resolve , Hi Pratap Singh, The same has been rectified. Kindly raise new ticket for new cases. Regards, Jayakrishnan. N Product Support, same is still pending.., Hi Pratap Singh, The goals have been already initated and some of the goal setting form has been already approved. Please check. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
2,757 | 4 Wheeler & 2 Wheeler Claims are not listed in the Select a Claim option of Claims Requisition Form | 12,851 | 5 | 3 | Closed | Chittibabu M | NON_ELIGIBLE_CLAIMS need to be Y | Product | Configuration | null | Claims and Reimbursments | null | null | 2021-05-03T15:53:06+05:30 | 2021-05-13T13:11:13+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, In Adrenalin Configuration editor ,Configuration name NON_ELIGIBLE_CLAIMS to 'Y' only then all the claims will be reflect in employee requisition form Once the cofniguration is changed now we are able to view the claims list. Kindly check the same and update us in case of clarification. |
2,758 | Hi, weekly off is not showing for some employees in attendance calendar Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:imagec18526.JPG@8a70d548.4a976885]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 12,852 | 5 | 1 | Closed | Pradeepa C T | Weekly off's are reflecting in attendance calendar form. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-03T16:11:44+05:30 | 2021-05-18T16:48:02+05:30 | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com | null | null | Clarification | Hi Pradeepa C T, We have checked, weekly off are reflected in the Attendance calendar form. Request you to re-check and revert for any further clarifications. Regards, Srujana.M |
2,759 | "From date should be within in the financial year for the serial number3" Error while Reimbursement Eligibility Setup for emp#005495 | 12,853 | 5 | 3 | Closed | Chittibabu M | Date should be changed to current date in adrenalin | Product | Configuration | null | Claims and Reimbursments | null | null | 2021-05-03T16:27:09+05:30 | 2021-05-13T13:03:00+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Chittibabu M, In Reimburstment type for We need to change the financial year for the claims from 01-Apr-2021 to 31-mar-2022 . We have done the changes . Now able to submit the form without error.Kindly check the same and update us in case of clarification. |
2,760 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Can you help me to figure this out, why this was sent from the application.. as we have not added clearance to the forms. Regards Sandeep Thungaturthy From: Naveen Kumar M <naveen.m1@exidelife.in> Sent: 03 May 2021 10:54 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Subject: FW: Clearance form is sent for approval Importance: High Sandeep sir - Is that Bharath as to do anything on the below request. Let me know sir From: Bharath Vinod K <bharath.vinodk@exidelife.in<mailto:bharath.vinodk@exidelife.in>> Sent: 03 May 2021 10:47 To: Ashima Mathur <ashima.mathur1@exidelife.in<mailto:ashima.mathur1@exidelife.in>>; Naveen Kumar M <naveen.m1@exidelife.in<mailto:naveen.m1@exidelife.in>> Subject: FW: Clearance form is sent for approval Importance: High Dear Ashima / Naveen, I am receiving couple of emails on resignation approvals, I understand these are system generated emails. Pls let me know in case of any action from my end. Best Wishes, Bharath Vinod.. From: ihris@exidelife.in<mailto:ihris@exidelife.in> [mailto:ihris@exidelife.in] Sent: Monday, May 3, 2021 7:01 AM To: Bharath Vinod K <bharath.vinodk@exidelife.in<mailto:bharath.vinodk@exidelife.in>> Subject: Clearance form is sent for approval Importance: High Dear Naveen Kumar M, Following employee has resigned and Clearance form has been sent for your approval . Please do the clearance as appropriate. Employee Details : Employee Code :89877 Employee Name : Rangrao Bhagavan Lambore Department :Co-operative Banks Grade :L8 Designation :Associate Relationship Manager Grade 2 Location : Kolhapur Date of joining : 03-Dec-2020 Regards HRIS Team. This is a system generated email.Please DONOT reply. ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,854 | 5 | 1 | Closed | Sandeep Thungaturthy | user is in sep fac role | Product | Configuration | null | Separation Management | null | null | 2021-05-03T16:36:12+05:30 | 2021-05-18T19:49:15+05:30 | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com | iswarya.s@myadrenalin.com | null | null | Clarification | Hi Sandeep Thungaturthy, We presume that the mentioned employee is added to the Activity role players and hence he is receiving the respective approval. We will analyze the same and share our updates with you. Thanks and Regards, Dhivya . V, Hi Sandeep Thungaturthy, The Actor is in a role namely "Separation Fac" and hence the transactions are getting triggered to him. Please verify and remove the role access if not required. Thanks and Regards, Dhivya . V |
2,761 | Dear Team, When we try to login in our adrenalin the homepage is not expanding. We have try clearing cookies and cache also. Also restarted browser. Yet to change. Same error. Attaching sample screenshot for your reference. Please check and confirm!!! | 12,855 | 5 | 3 | Closed | Malini N | infra team done changes | Product | Clarification | null | Setup Adrenalin | null | null | 2021-05-03T16:37:47+05:30 | 2021-05-04T11:03:10+05:30 | malini.n@orangeretailfinance.com | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Malini N, As discussed with Das, we can understand that the application reflecting small in the chrome browser. Please request the employee to check with a Raghu Thangarajdifferent browser and let us know the status. We will also check the same on our end and get back to you with a status. Regards Raghu.T, Hi Malini N, We request you to check now and let us know if the employee still facing any challenges. NOTE: Please clear the cookies and reopen the browser. Regards Raghu.t, All ok. Thanks for the support |
2,762 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please have a look, we are not able to request for travel advance. Thanks & Regards TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:0fd39fc6-af55-43fb-8140-a0a13be1a444] ________________________________ From: SUMIT DAS <sumit@salarpuriagroup.biz> Sent: 03 May 2021 16:36 To: Tanuj Mukherjee <tanuj@salarpuriagroup.biz> Subject: Non availability of Travel Request name in drop down list Dear Tanuj, Pfa the screen shot of HRMS as Travel Request name is not coming out in drop down list. Regards, Sumit Das This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,856 | 5 | 1 | Closed | Tanuj Mukherjee | Clarification | Product | Clarification | null | Travel Request | null | null | 2021-05-03T16:38:49+05:30 | 2021-05-19T21:49:29+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Tanuj Mukherjee, We will have a call and discuss over the below query on travel request. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Tanuj Mukherjee, As checked, the employee is trying to raise the Travel Advance Request without raising the 'Travel Request'. So please find the below steps for this. 1. Employee needs to raised the Travel Request first and gets approved. 2. Then navigate to Travel Advance Request and employee can raise the Travel Advance Request by selecting the Travel Request. Please inform the employee to do the same and then check. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, No phone call received from your end regarding the issue and not resolved till date. Thanks & Regards TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:3202627d-cc10-4bc0-a4bc-c8652643fc26] ________________________________ , Hi Tanuj Mukherjee, Please find my update previous, we have given you a solution on this. If any clarification required please reach us on #9655335742 The employee is trying to raise the Travel Advance Request without raising the 'Travel Request'. So please find the below steps for this. 1. Employee needs to raise the Travel Request first and it needs to get approved. 2. Then navigate to Travel Advance Request and employee can raise the Travel Advance Request by selecting the Travel Request. Please inform the employee to do the same and then check. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Resolved |
2,763 | Hi, For the attached employees we are unable to upload UAN and Aadhar number Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:image6a8bb1.JPG@5a62a7b7.4692f316]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 12,857 | 5 | 1 | Closed | Pradeepa C T | We have removed the inactive employees' Aadhar and UAN numbers | Product | Service Request | null | Employee Information | null | null | 2021-05-03T16:40:58+05:30 | 2021-05-18T20:53:28+05:30 | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com | null | null | Service Request | Hi Pradeepa C T, We have removed the inactive employees' Aadhar and UAN numbers. Request you to check and revert for any further clarifications. Regards, Srujana.M |
2,764 | Dear Sandeep, User updated H2 connect PDR in IHRIS, and submitted . Unfortunately ,the data entered was wrong. Now, user want to unlock self appraisal new in IHRIS ,so that user can fill up the correct data and submit. Kindly suggest My employee number 11924, Name Rajeevan D [cid:image002.png@01D7403B.90C8B600] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in From: Shishira Shetty Sent: 03 May 2021 11:16 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Subject: RE: 1980340 Dear Sandeep, User updated H2 connect PDR in IHRIS, and submitted . Unfortunately ,the data entered was wrong. Now, user want to unlock self appraisal new in IHRIS ,so that user can fill up the correct data and submit. Kindly suggest My employee number 11924, Name Rajeevan D [cid:image002.png@01D7403B.90C8B600] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in From: Shishira Shetty Sent: 30 April 2021 17:14 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in<mailto:sandeep.thungaturthy@exidelife.in>> Subject: 1980340 Dear Sandeep, User updated H2 connect PDR in IHRIS, and submitted . Unfortunately ,the data entered was wrong. Now, user want to unlock self appraisal new in IHRIS ,so that user can fill up the correct data and submit. Kindly suggest My employee number 11924, Name Rajeevan D [cid:image002.png@01D7403B.90C8B600] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. | 12,858 | 5 | 1 | Closed | shishira | exide has conveyed that they will request approver to reject | Customization | Configuration | null | Goal Management | null | null | 2021-05-03T16:44:51+05:30 | 2021-05-18T19:49:16+05:30 | iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in | iswarya.s@myadrenalin.com, sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in | sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in | null | null | Clarification | Dear Shishira, Ask the employee to inform the manager to reject the form, so e can refill and submit the same. Regards Sandeep Thungaturthy , Dear Shishira, Please let us know whether the Self Appraisal of the respective employee has to be removed to proceed further. Thanks and Regards, Dhivya . V, Hi shishira, As discussed over the call, as per the below mail, please request the approver to reject the below Self Appraisal and proceed further. Please let us know in case of any help required post that. Thanks and Regards, Dhivya . V |
2,765 | Dear Jayakrishnan, As discussed, am not able to download Horizontal tax working, do check and revert. [cid:image001.png@01D7403C.F5F3CCD0] Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image003.jpg@01D7403C.F5F3CCD0] [cid:image004.jpg@01D7403C.F5F3CCD0] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com | 12,859 | 5 | 1 | Closed | Roseline Judia | Patch deployment | Product | Patch Deployment | null | Tax | null | null | 2021-05-03T16:54:27+05:30 | 2021-05-19T16:47:09+05:30 | sivas@efl.global, balakumaran.v@myadrenalin.com, gsujatha@efl.global, naineshg@efl.global, roselinej@efl.global | sivas@efl.global, balakumaran.v@myadrenalin.com, gsujatha@efl.global, naineshg@efl.global, roselinej@efl.global | sivas@efl.global, balakumaran.v@myadrenalin.com, gsujatha@efl.global, naineshg@efl.global | null | null | Software Problem | Hi Roseline Judia, Post analysis we understood that there was a issue identified by our product team with reagrd to horizontal report. As discussed our internal team will deploy the patch post production hours and we will update you the status shortly. Regards, Jayakrishnan. N Product Support, Hi Roseline Judia, The patch has been deployed with reagrd to horizontal tax report issue. Post deployement we are able to export the report. Kindly check by extracting the report and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, We have uploaded the incentive for below employees in April tax working, we have noticed, Salary tds & One time tax is difference as per our manual working. Do check and revert – shall I upload the attached to adjust both Salary & One time tax. [cid:image006.png@01D745E1.087DA890] Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image004.jpg@01D745E1.0719D2D0] [cid:image005.jpg@01D745E1.0719D2D0] , Dear Roseline, As discussed , prepared data is correct and please proceed the upload into the system. Month tax adjusted values will be adjust in upcoming salary tax deductions. Please revert for your further clarifications if any. Best Regards, Balakumaran.v Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". , Dear Bala, Thanks for the below mail and advise, will check and upload the file and revert for any clarification. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image004.jpg@01D74689.8E097F90] [cid:image005.jpg@01D74689.8E097F90] , Dear Bala, We have uploaded the same in Interface and still the the is difference in TDS for the below employees, do check and revert. EMPLOYEE CODE EMPLOYEE NAME Current latest Report Diff. Salary released report(26.04.21) MONTHTAX NET_PAY MONTHTAX NET_PAY 00012 Ajith Kumar Peiris 98401.00 150519.00 3258.00 95143.00 153777.00 00025 Prem Sawhney 192969.00 368231.00 5137.00 187832.00 373368.00 00110 Rooso Ramachandran 159795.00 178092.00 4582.00 155213.00 182674.00 00645 Dhammika Sajith Wijetunga 35650.00 80398.00 -1.00 35651.00 80397.00 00922 Ashvant Shanmugam 55885.00 142077.00 1.00 55884.00 142078.00 01472 Abbasali Moiz Sethwala 139416.00 163584.00 4607.00 134809.00 168191.00 Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image004.jpg@01D7480C.FA133850] [cid:image005.jpg@01D7480C.FA133850] , Dear Roseline, As discussed , below mentioned employee tax deducted in April21 is showing fine , request you to generate and verify the Tax computation and Salary register . Best Regards, Balakumaran.v Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". , Dear Bala, This is closed. Thanks. Roseline |
2,766 | Hi Vijay, I had downloaded bank statement for the month of April 2021 and found error in Salary Hold list as below: The highlighted employee's salary was not "on hold", but still his name is reflecting in Hols salary in "Bank Statement". Please check and resolve this issue. Salary Hold S.NO. EMPCODE EMPLOYEE NAME BANK NAME ACCOUNT NO. HOLD AMOUNT 1 802110 NARAYAN PATIL HDFC BANK 01301000080591 94436.00 2 803505 KETAN HARESH SHAH HDFC BANK 03981050032524 37909.00 3 804619 SATISH KUMAR MAKTAL HDFC BANK 00211140049193 278737.00 4 808077 MANISH KUMAR AXIS BANK 913010037930233 24866.00 5 808116 DINESH PANDEY HDFC BANK 50100094001184 35975.00 6 810731 HARISH PADAVALKAR HDFC BANK 50100022539751 52552.00 7 890070 SACHIN PHADKE HDFC BANK 50100161371702 224623.00 8 890668 PRAMOD MANILAL RATHOD CANARA BANK 2565101005248 21240.00 9 890739 FAZID DAWOOD SHAH STATE BANK OF INDIA 20182843034 15798.00 10 890879 HETAL GOHIL ICICI BANK 085601001453 14824.00 11 890885 GANESH BABU S HDFC BANK 50100035147171 111650.00 12 890961 TANUJ KUMAR TYAGI ICICI BANK 218301513410 12315.00 13 890966 DEVENDRABHAI RAVJIBHAI VANKAR BANK OF BARODA 34880100003867 20717.00 14 890970 DIVYA BISHNOI AXIS BANK 915010053003922 35296.00 15 890974 MADHAB CHANDRA DUTTA ICICI BANK 110001511997 4639.00 Grand Total : 9,85,577.00 | 12,860 | 5 | 1 | Closed | Sonali | Clarification in salary hold. | Product | Clarification | null | Pay process | null | null | 2021-05-03T17:08:41+05:30 | 2021-05-19T19:51:55+05:30 | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com, obaidur.khan@bicworld.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ask.adrenalin@myadrenalin.com, srujana.m@myadrenalin.com, obaidur.khan@bicworld.com | srujana.m@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com, obaidur.khan@bicworld.com | null | null | Clarification | Hi Sonali, We have checked, below reported employees' salary has been processed on 2021-04-26 16:57:54.210. During the time employee salary has been holding. Hence the system is showing the hold salary in the bank statement. If you need we will remove the history data. Also, we have checked, mar month salary is hold. Please check and revert for any further clarifications. Regards, Srujana.M, Hi Srujana, The salary was released for this employee in march and April both the months. Kindly remove his name from Salary hold details. Regards Harsha J , Hi Sonali, As per your request, we have removed the below-reported employee's salary hold details. Request you to check and revert for any further clarifications. Regards, Srujana.M, Resolved. Thanks |
2,767 | Reverse form for below-mentioned employee. 900579 Shunny Kumar | 12,861 | 5 | 2 | Closed | Gyanamayee Swain | Service request | Customization | Service Request | null | Performance Appraisal | null | null | 2021-05-03T17:33:04+05:30 | 2021-05-18T17:49:17+05:30 | null | null | null | null | null | Service Request | created_by: 2043020884409 time: 2021-05-03 12:03:04 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,768 | Hi Team, We are unable to Download Annexure 2-Report (For HOAD & OBPL) Please check the issue at your end. -Swapnil 8329295434 | 12,862 | 5 | 3 | Closed | Swapnil | Q4 Patch QA_449_ADL_2009_21692 patch deployed | Product | Patch Deployment | null | Tax | null | null | 2021-05-03T17:34:40+05:30 | 2021-05-10T12:04:10+05:30 | rashmi.deshpande@houseofanitadongre.com | rashmi.deshpande@houseofanitadongre.com | null | null | null | Software Enhancement | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home created_by: 2043097497860 time: 2021-05-03 17:34:40 +0530, For FY 20-21, Hi Swapnil, From the above description, we understood that unable to download the Annexure2 report. Please follow the attached steps and download the same. Note: We are having a Q4 patch deployment and we expected to release it on coming Thursday. Prakash kumar, Hi Swapnil, We have deployed the Q4 patch QA_449_ADL_2009_21692 Please process Q4 returns. Regards Prakash |
2,769 | After enabling the payslip viewer in Module administration. Unable to view Payslip in Mobile Same with claims requisition also | 12,863 | 5 | 3 | Closed | Ramakrishnan J | Done the changes. | Product | Data Correction | null | Application Access Management | null | null | 2021-05-03T17:47:32+05:30 | 2021-05-19T11:49:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ramakrishnan J, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi Ramakrishnan J, Requesting you to connect the below link. https://fastsupport.gotoassist.com/766065125, Hi Ramakrishnan J, As discussed over the call, We have enabled the LTA claim in the claims Requisition form. We have explained how to map the user group mapping. Regards, Niraikalai R |
2,770 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check and add the category in emergency contact details. ---------- Forwarded message --------- From: Deepak Kumar <kr.deepak@religare.com> Date: Mon, May 3, 2021 at 6:17 PM Subject: Re: Ramesh Satiram Jaiswal has been created as an employee in Religare Broking Limited by HR Operation Team with employee ID 94904 To: Jatinder Kumar Sharma <sharma.jatinder@religare.com> Hi Jatinder, As discussed while updating emergency contact details for below employee in the relationship column sister name is not reflecting, pls do the needful. [image: image.png] *Thanks & Regards**,* *Deepak Kumar* *Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792696 | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork On Mon, May 3, 2021 at 4:05 PM <humanresourcecm@religare.com> wrote: > Ramesh Satiram Jaiswal has been allotted an Employee ID 94904 with the > following employment details :- > > > *Emp Id:* 94904 > *Emp Name:* Ramesh Satiram Jaiswal > *Date of Joining:* 03-May-2021 > *Designation:* Relationship Manager - Dealing > *Company Name:* Religare Broking Limited > *Grade:* REL - Deputy Manager > *Reporting To:* 40943 - Hardik Shah > *OU:* RSL-SHARC-Corporate - RSL-SHARC-Corporate > *Location:* 8046-Mumbai Ghatkopar CDR 1 > *Division:* 870 - RSL/RCL-Centralized Dealing and Service Platform > *Product: *RSL-Equity Retail > *Function: *1500 - FSI-Dealer > *Pan No:* AOOPJ1353B > > In case you have any observations on the above employment data of the new > joinee please get in touch with your local HR representative. > > This is a system generated mail, please do not reply. > > . -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,864 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Setup HRMS | null | null | 2021-05-03T18:19:08+05:30 | 2021-05-19T09:48:35+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, The required Relationship category can be created using the Ellipse button in the Emergency Contact Details form itself. As per your request, BROTHER and SISTER has been added in the category. Please check and share us your feedback. Thanks & Regards, Mohamed Moosa A |
2,771 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Judhi, Showing bank details already exist [cid:image001.png@01D74048.FD06E730] Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image003.png@01D74048.FD06E730] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,865 | 5 | 1 | Closed | Manoj Tiwari | Removed bank details from old ID. | Product | Service Request | null | Employee Information | null | null | 2021-05-03T18:20:27+05:30 | 2021-05-19T11:49:28+05:30 | ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com | null | null | null | Service Request | Hi Manoj, Below bank details are already registered with Emp- NBHC05677 which is still active. Request you to check and confirm us if you want to remove bank details from Emp- NBHC05677. We called you but did not get response. Regards, Judhistira.M , Hi Manoj, We have removed bank details from Emp-NBHC05677 After your confirmation over the call. Now you will be able to update bank details for Emp-NBHC06358. Please check and revert for further clarification. Regards, Judhistira.M |
2,772 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Please add this category too. ---------- Forwarded message --------- From: Deepak Kumar <kr.deepak@religare.com> Date: Mon, May 3, 2021 at 6:22 PM Subject: Re: Gaurav Mittal has been created as an employee in Religare Broking Limited by HR Operation Team with employee ID 94907 To: Jatinder Kumar Sharma <sharma.jatinder@religare.com> Hi Jatinder, one more case while updating emergency contact details for below employee in the relationship column brother name is not reflecting, pls do the needful. [image: image.png] *Thanks & Regards**,* *Deepak Kumar* *Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792696 | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork On Mon, May 3, 2021 at 4:06 PM <humanresourcecm@religare.com> wrote: > Gaurav Mittal has been allotted an Employee ID 94907 with the following > employment details :- > > > *Emp Id:* 94907 > *Emp Name:* Gaurav Mittal > *Date of Joining:* 03-May-2021 > *Designation:* Sr Relationship Manager - Dealing > *Company Name:* Religare Broking Limited > *Grade:* REL - Deputy Manager > *Reporting To:* 94223 - Amrish Kumar > *OU:* RSL-SHARC-Corporate - RSL-SHARC-Corporate > *Location:* 6410-Connaught Place 3 > *Division:* 278 - RSL/RCL-Client Dealing > *Product: *RSL-Equity Retail > *Function: *1500 - FSI-Dealer > *Pan No:* ATQPM4916N > > In case you have any observations on the above employment data of the new > joinee please get in touch with your local HR representative. > > This is a system generated mail, please do not reply. > > . -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,866 | 4 | 3 | Resolved | Jatinder Kumar Sharma | clarification on RELATIONSHIP CATEGORY master in the Emergency Contact form | Product | Clarification | null | Setup HRMS | null | null | 2021-05-03T18:23:36+05:30 | 2021-05-03T18:34:25+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sharma.jatinder@religare.com | null | null | null | Clarification | Hi Jatin, ? The required Relationship category can be created using the Ellipse button in the form itself. As per your request, BROTHER and SISTER has been added in the category. Please check and share us your feedback. [cid:6f236544-978b-402b-b1cb-a77cd7d11248] Thanks & Regards, Mohamed Moosa A ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: moosa.m@myadrenalin.com<mailto:moosa.m@myadrenalin.com> ________________________________ |
2,773 | We are unable to upload the LOP for APL08804 | 12,867 | 5 | 3 | Closed | Vidyasagar | patch for issue fix | Product | Patch Deployment | null | Employee Information | null | null | 2021-05-03T18:34:26+05:30 | 2021-05-19T14:49:34+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Request your help on knowing the alert getting displayed while uploading LOP for the employee. We will connect with you, analyze and update you accordingly, please provide us few minutes. Thanks and Regards, Dhivya . V, Hi Vidyasagar, Post deployment of patch, the LOP got submitted for the employee. Attached the snapshot for your reference. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
2,774 | We are unable to change Matrix Manager from Reassign Matrix Manager from Employee Deactivation form We have uploaded through data upload then also Matrix Manager is not updating We are unable to deactivate the Employee ID APL04129 | 12,868 | 5 | 3 | Closed | Vidyasagar | patch deployed | Product | Patch Deployment | null | Employee Information | null | null | 2021-05-03T18:39:15+05:30 | 2021-05-31T12:23:31+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We have connected the session, we will analyze the concern reported on Reassigning Matrix Managers in Employee Deactivation page and update you soon. Thanks and Regards, Dhivya . V, Hi Vidyasagar, Post analysis, we understood that the query to find the Matrix Managers is taking time, hence we have requested to the internal team to optimize and address the same. Once the patch is shared, we will deploy and update you. Thanks and Regards, Dhivya . V, Hi Vidyasagar, The issue has been addressed and the patch is to be released. We will receive the same and deploy at the earliest. Thanks and Regards, Dhivya . V, Hi Vidyasagar, The patch with reference to the concern raised on Matrix Manager has been resolved, please verify and let us know your feedback Thanks and Regards, Dhivya . V |
2,775 | Hi, Please make below mentioned fields of "Employment Data Change - Additional Fields" form as non mandatory from backend. We checked in Label Editor form however those fields are appearing as "Enabled" and not "Mandatory". 1. GL Code 2. PF No 3. Employment Status | 12,869 | 5 | 3 | Closed | Rashmi Deshpande | Made fields as non-mandatory via backend | Product | Data Correction | null | Setup HRMS | null | null | 2021-05-03T19:04:22+05:30 | 2021-05-03T20:13:56+05:30 | rashmi.deshpande@houseofanitadongre.com | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, As showcased over the remote session, the below fields are now made as Non-mandatory. 1. GL Code - Via backend 2. PF No - Via backend 3. Employment Status - Via Label editor Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Thanks for the same. |
2,776 | Goal setting is reflecting pending in tray of P3189 ^ Indra Sen Yadav but there is no record, refer to screenshot | 12,870 | 5 | 3 | Closed | Pratap Singh | older transactions | Product | Data Correction | null | Goal Management | null | null | 2021-05-03T19:15:21+05:30 | 2021-05-04T16:56:44+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We will analyze the concern reported on GS being submitted not getting displayed under the approver and share our updates with you at the earliest, please provide us few minutes. Thanks and Regards, Dhivya . V, Dear Pratap Singh, There was a discrepancy in the transaction count that was getting displayed under P3189 and the same has been cleared now. It was the transaction of P1808, whose has got GS approved and in the process of Self Appraisal now. Please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
2,777 | Dear Madam, EM ID: 1499, 37883 for both the employees we have not mapped the shift earlier. today we have mapped the same. as the shift was mapped today employee attendance for 1 & 2 may 21 is seen as blank. request you to please run the weekly off scheduler and make the dates as holidays. Regards, Sowmya | 12,871 | 5 | 3 | Closed | Sowmya | Shift roaster has been done. | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-05-03T19:17:21+05:30 | 2021-05-04T13:08:12+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, As discussed over the call, based on your request we have to insert the shift roster for the below dates. Also, we have executed the weekly off and holiday scheduelrs. Please check and revert for any further clarifications. Regards, Srujana.M |
2,778 | Hi, Unable to process the bulk settlement. [cid:image001.png@01D74050.B75B8A30] Best Regards Pradeepa C T Executive - Human Resources (Total Rewards - Payroll) M +91 6366426128 T +91 80 2237 8000 [cid:image2f364d.JPG@b6890605.4a9e3d14]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> | 12,872 | 5 | 1 | Closed | Pradeepa C T | Bulk settlement process has been struck in queue | Product | Data Correction | null | Pay process | null | null | 2021-05-03T19:21:19+05:30 | 2021-05-18T20:53:29+05:30 | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com, pradeepa.thyagaraju@himatsingka.com | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com, pradeepa.thyagaraju@himatsingka.com | annappa.manjappa@himatsingka.com, srujana.m@myadrenalin.com | null | null | Software Problem | Dear Pradeepa, We have checked, settlement process has been struck in queue. Now we have cleared the same. ? Request you to start the settlement process and revert for any further clarifications . Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ |
2,779 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Judhi, Mohan Kumar-NBHC06359 bank details already exist. [cid:image001.png@01D74052.94B7AC00] Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image003.png@01D74052.94B7AC00] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,873 | 5 | 1 | Closed | Manoj Tiwari | Backend Update. | Product | Service Request | null | Employee Information | null | null | 2021-05-03T19:29:13+05:30 | 2021-05-18T20:53:29+05:30 | ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, judhistira.m@myadrenalin.com | null | null | null | Service Request | Hi Manoj, As checked, below employee is rejoined and his bank details already exist in the system hence it shows already exist message. Now we have removed old bank details from system hence you will be able to update bank details. Please check and confirm. Regards, Judhistira.M |
2,780 | Need to change the last working date for Rachaita Basu (IA1375) from 30-Apr-2021 to 29-Apr-2021. | 12,874 | 5 | 4 | Closed | Santanu Roy Chowdhury | As per the requirement we have updated the Last working date, last pay date, relieving date and shortfall date.
| Product | Data Correction | null | Separation Management | null | null | 2021-05-03T19:43:46+05:30 | 2021-05-19T10:50:20+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Santanu Roy Chowdhury, We will initiate connection shortly and work on the reported query. Regards, Veerapandian R, Hi Santanu Roy Chowdhury, Please join on the below given session link https://fastsupport.gotoassist.com/349014385 Regards, Veerapandian R, Hi Veerapandian, I have joined the link. Thanks & Regards Santanu RoyChowdhury Human Resources Acclaris Business Solutions Private Limited (A Willis Towers Watson Company) , Hi Santanu Roy Chowdhury, As per your requirement we have updated the Last working date, last pay date, relieving date and shortfall date. Please check from your end and let us know. Regards, Veerapandian R, Hi Veerapandian, This is completed. Thanks & Regards Santanu RoyChowdhury Human Resources Acclaris Business Solutions Private Limited (A Willis Towers Watson Company) , |
2,781 | dear Madam, EM ID: 48447 . all his attendance is approved before payroll but the got 1 LOP in Apr 21. please confirm the LOP details. | 12,875 | 5 | 3 | Closed | Sowmya | We have checked, 1 day has been debited because employee reason is showing LATE COMING DEDUCTION. | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-03T20:03:39+05:30 | 2021-05-04T13:03:12+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12871, Hi Sowmya, We have checked, 1 day has been debited because employee reason is showing LATE COMING DEDUCTION. Request you to re-check and revert for any further clarifications. Regards, Srujana.M |
2,782 | Dear Team, After deploy the patch, Non CTC Reimbursement form is not showing in Claims Requisition form. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png | 12,876 | 5 | 1 | Closed | Anoopsingh | SP change | Customization | Data Correction | null | Claims and Reimbursments | null | null | 2021-05-03T22:49:24+05:30 | 2021-06-03T16:49:39+05:30 | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | neerajbhardwaj@globecapital.com, vikaskumar@globecapital.com | null | null | Software Problem | Hi Anoopsingh, As discussed we will check the reported query on other non CTC reimbursement form issue and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support |
2,783 | Hi! Can you help us verify why 16-0730 was tagged as half day absent? Shift Change was filed/approved within 3-day deadline and her raw bio is good as well. Thanks. SCR REPORT RAW BIO | 12,877 | 5 | 2 | Closed | Doreen Quino | Clarification | Product | Clarification | null | Absence | null | null | 2021-05-04T09:05:36+05:30 | 2021-05-05T11:27:23+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi! Please do not change anything yet because we're currently processing the payroll as of the moment. We just want to know why. Thanks., Hi Doreen Quino, Shift change request was initiated on "2021-04-12 13:19" for 10-APR-2021 which is for past days. We have fixed this case now, hence forth this will not occur before absent scheduler was executed with old shift. Can i executed scheduler only for this employee? Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, Please DO NOT initiate any movement today because we’re processing the payroll. May I ask first why it was not included before when you re-run the scheduler? Thanks Best of health, Doreen Quiño , Hi Doreen Quino, Shift change request was initiated on "2021-04-12 13:19" for 10-APR-2021 which is for past days. There was issue in past days shift change request and we have fixed this case now, hence forth this will not occur. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, What is the maximum previous year for Re-initiation? Can we still re-initiate after 3-5 years of being separated? Please let me know if this can only be done for 1 year interval only. Thanks. Best of health, Doreen Quiño , Hi Doreen Quino, There is no maximum limit but we recommend only last 6 month. you can change if required to view last 5 years employee. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Are we allowed to change this? Or we will just raise a ticket for this particular request just in case? Best of health, Doreen Quiño , Hi Doreen Quino, changes can be done by your end(those who have access) or Please raise new ticket we will change from our end. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, Sorry I have mixed the 2 tickets. As per Ms. Malou, you can now fix the April 10 attendance of 16-0730. Please let me know once done so I can check her clock in clock out. Thank you., Hi Doreen Quino, Please validate now. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Her Clock in clock out is now updated, Deepan. Thank you! |
2,784 | Hi, would like to ask if we can still re-activate those who are already deactivated in the system? Just in case we have to re-activate them. Is it possible? Please let us know. Thanks! | 12,878 | 5 | 2 | Closed | Doreen Quino | Clarification | Product | Clarification | null | Employee Information | null | null | 2021-05-04T09:18:59+05:30 | 2021-05-05T11:27:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12877, Hi Doreen Quino, Through "Employee Reinitiation" form you can reinitiate the deactivate employees. there is a configuration in "Adrenalin Configuration Editor" -- MONTH (/based on the configuration employees will populate). To display employees who have resigned the organization during the past N months in Re-initiation form. For example, if the value is set as 2, then employees who have resigned in the past 2 months will be shown in Re-initiation form. Recommended range 1 to 12. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Follow up question, Deepan. Will there a cost for this if we re-initiate the employees?, Hi Doreen Quino, There will not cost. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Thank you so much :), Hi Deepan, Sorry I answered in the wrong ticket number. But I think this is okay now. Thank you so much for your help. |
2,785 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Can you please reset my ID & Password for Adrenalin login. Employee ID - 890473 [cid:image001.png@01D740C9.06D81E70] Amlesh Saroj Manager HR Helping BIC create collaboration email: amlesh.saroj@bicworld.com<mailto:amlesh.saroj@bicworld.com> Mobile: +91 9518990274 Address: BIC-Cello (India) Pvt. Ltd. (Formerly- Cello Stationery Products) Survey no. 717/1,2,3, Somnath road, Dabhel, Daman (U.T.)- 396 210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D740C9.06D81E70]<https://www.bicworld.com/en> [cid:image003.png@01D740C9.06D81E70] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D740C9.06D81E70] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D740C9.06D81E70] <https://www.instagram.com/bic_group/> [cid:image006.png@01D740C9.06D81E70] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,879 | 5 | 1 | Closed | Sonali | password reset | Product | Data Correction | null | Employee Information | null | null | 2021-05-04T09:37:14+05:30 | 2021-05-19T09:48:36+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Amlesh, As per request, We have reset the below password for the reported employee from our end, Kindly check your end and share feedback. New PWD: adnet1 Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Thanks Team, please close this ticket. [cid:image001.png@01D740CF.3E444B30] Amlesh Saroj Manager HR Helping BIC create collaboration email: amlesh.saroj@bicworld.com<mailto:amlesh.saroj@bicworld.com> Mobile: +91 9518990274 Address: BIC-Cello (India) Pvt. Ltd. (Formerly- Cello Stationery Products) Survey no. 717/1,2,3, Somnath road, Dabhel, Daman (U.T.)- 396 210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D740CF.3E444B30]<https://www.bicworld.com/en> [cid:image003.png@01D740CF.3E444B30] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D740CF.3E444B30] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D740CF.3E444B30] <https://www.instagram.com/bic_group/> [cid:image006.png@01D740CF.3E444B30] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. |
2,786 | Hi, Request you to reset the confirmation form for below 2 employees. A5840 CC0620 Regards, Pinkiiy Raval | 12,880 | 5 | 3 | Closed | Vaishali Raut | Confirmation form process reset | Product | Data Correction | null | Confirmation Management | null | null | 2021-05-04T09:38:59+05:30 | 2021-05-19T11:49:29+05:30 | pinkiiy.raval@medusind.com | pinkiiy.raval@medusind.com | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/105801529 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have reset the confirmation form for the reported employees. Please check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,787 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Mahalakshmi S (AIE-2203) is elevated from OL1 to GG10 in this elevation w.e.f 01st Apr 2021. Employee movement changes done in Adrenalin. Request you to change her leave from Earned Leave to Privileged Leave. Emp Code Emp Name Current Leave balance in (EL) Current Leave balance in (PL) Current Leave balance should be AIE-2203 Mahalakshmi S 5.5 2.5 9 Pls contact me for any clarifications. Regards, Jacqulin This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,881 | 5 | 3 | Closed | Jacqulin Prabha | Steps shared | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-04T09:39:41+05:30 | 2021-05-21T23:49:19+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jacqulin Prabha, We will check and confirm on the leave balance. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Jacqulin Prabha, As discussed, please find the below steps to adjust the leave balance. 1. Please download the sheet and prepare the same by filling the columns , Employee number, Leave type, Leave as on date , Balance , Transaction type and reason. 2. For debiting from EL, Transaction type should be 'BAD' and for crediting it should be 'BAC'. 3. Once sheet prepared for the both debit from EL and credit for PL, proceed for upload and check in the report. Please reach us before doing the adjustment if any clarification required Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran, Can you pls check if this is the right format? Regards, Jacqulin , Hi Jacqulin Prabha, Please join the below link, https://us02web.zoom.us/j/86854989375?pwd=VVNlTi9zWERWMzlhSmhBazdXSVpzdz09 Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Jacqulin Prabha, Please share with us the Admin Id to check on the reported issues and resolve the same. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Jacqulin Prabha, As per our session, We have guided you to adjust the leave balance for the employee from the respective leave types. Please follow the same and check. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
2,788 | Need to update Employee Name | 12,882 | 5 | 1 | Closed | Gaurav Narang | Employee name change | Product | Service Request | null | My Information | null | null | 2021-05-04T10:25:29+05:30 | 2021-05-19T14:49:35+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gaurav Narang, We have taken the connection and updated the requested employee names form backend. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,789 | Tax Data Spool is not happening for FY 20-21. While checking application log we came to know there is error in calling the procedure. Error at AeS.DBConn.CMSSQLExecuter.ExecuteCommand(String a_strKeyDBName, ArrayList a_alComand, Int64 CommandTime) at AeS.DBConn.CExecuter.ExecuteCommand(AeS_SessionInfo a_SessionInfo, ArrayList arCommandList, Int64 ComandTimeout) at AeS.QueueManager.QueueIn.QueueThread(QueueMessage QM, Int32 QTimeout) Procedure or function PA_ETDS_MONTH_CHALLAN_SPOOL has too many arguments specified. Unable To Process Your Request | 12,883 | 5 | 3 | Closed | Vicky Shah | patch has been deployed | Product | Configuration | null | Tax | null | null | 2021-05-04T10:36:14+05:30 | 2021-05-12T16:52:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, Please provide us few minutes, we will connect the session with you today afternoon and resolve the query raised on Tax Data Spooling error message. Thanks and Regards, Dhivya . V, Hi Vicky Shah, As discussed over the call and showcased over the session, post deployment of patch ADL_2009_19219 has been resolved. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
2,790 | Hi, Please make below Shift inactive from backend. HO_09:00 to 18:00_Without Flexi | 12,884 | 5 | 3 | Closed | Rashmi Deshpande | Service request | Product | Service Request | null | Absence, Time and Attendance | null | null | 2021-05-04T10:40:49+05:30 | 2021-05-10T11:55:40+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, As discussed, please call us once you are available to provide a remote session. We will connect and make the shift inactive as requested. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As discussed, please join below Zoom link. https://us02web.zoom.us/j/82755381722?pwd=TU56RTRCbi9TaDh5enZGZ1BQTEtsQT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As requested, we have made the below-mentioned shift inactive in the system as it was not tagged to any active employee. HO_09:00 to 18:00_Without Flexi Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
2,791 | Please check in salary register all employer PF, EDLI and pf admin charges is not coming for all paygroups. It is only appearing for head office paygroup. Kindly check and confirm so that we can download register again. | 12,885 | 5 | 3 | Closed | Preyesh Correia | CPF, AC2, AC21 these components "Show in Payslip" settings not configured for all pay groups apart from the "Head office" Pay group hence those components values not displayed in the "Annual Salary register MIS 1499" | Customization | Configuration | null | Salary | null | null | 2021-05-04T10:53:15+05:30 | 2021-05-14T16:11:54+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 Edg/85.0.564.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Preyesh Correia, From the above description, we understood that the PF and EDLI not displayed in the Annual Salary register. We are working on the same, we will keep you updated through this ticket portal. Regards Prakash, Dear Prakhash, Employer PF, EDLI and Admin charges are not coming. Only for Head office paygroup it is coming. Thanks & Regards, Preyesh Correia 711 , Hi Preyesh Correia, As discussed CPF, AC2, AC21 these components "Show in Payslip" settings not configured for all pay groups apart from the "Head office" Pay group hence those components values not displayed in the "Annual Salary register MIS 1499" We have done the settings please do the pay process and download the salary register. Regards Prakash, done will check register in may payroll |
2,792 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan; Can I ask you to kindly clear the goals for employee 1014. We have tried several times to reject the goals and update, however the system is not capturing it. Therefore, please clear the goals and we will start fresh. Thanks. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D740C8.406CADA0] [cid:image002.png@01D740C8.406CADA0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 12,886 | 5 | 1 | Closed | Lee-Anna Nussbaumer | goals cleanup | Product | Data Correction | null | Performance Management | null | null | 2021-05-04T11:01:31+05:30 | 2021-05-09T17:47:31+05:30 | ask.adrenalin@myadrenalin.com, saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, amit.sangha@abaninvestment.com, leeanna.nussbaumer@ghobash.com, deepan.m@myadrenalin.com, venkateswaran.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, saravanan.mani@myadrenalin.com, nidheesh.k@myadrenalin.com, amit.sangha@abaninvestment.com, leeanna.nussbaumer@ghobash.com, deepan.m@myadrenalin.com, venkateswaran.c@myadrenalin.com | amit.sangha@abaninvestment.com | null | null | Service Request | Hi Mam, Below employees goals has been cleared now. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan; Thank you. It is confirmed. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D740CE.203A47D0] [cid:image002.png@01D740CE.203A47D0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> , Dear Saravanan; I hope you had a good weekend. I continually get these reminder despite the fact that I confirm using the “AskAdrenalin” email address and respond back on these emails. What is the reason for this? Does the system not recognize when I respond? Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D744BF.4B7FADA0] [cid:image002.png@01D744BF.4B7FADA0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. , ?Hi Mam, ? Usually, once the posted ticket is fixed, we keep the ticket status to Pending Customer so that the Customer reviews the ticket and close the same. If the ticket is in Pending Customer, the system will send reminders to review the ticket and change its status to Closed. Going forward, once the ticket is resolved, I will change the status to closed. So that when you any further update on the ticket, you can re-open it, else there won't be any reminder to update the ticket. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ |
2,793 | Dear Team, Kindly off auto leave debit mail and configuration. Because of that it shows LOP for everyone in the attendance calendar. Further clarifications please call 9626529777. | 12,887 | 5 | 1 | Closed | Malini N | Autoleave debit inactive the scheduler | Product | Configuration | null | Separation Management | null | null | 2021-05-04T11:10:03+05:30 | 2021-05-04T16:24:58+05:30 | malini.n@orangeretailfinance.com | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Malini N, As discussed with Das via Anydesk, based on his request, we have inactive the scheduler "Auto leave debit for absentees on monthly basis". Attached screenshot for your reference. Please activate the scheduler via Event Scheduler. Regards Raghu.T, Thanks for the support. All ok |
2,794 | Hi, Team! An issue was raised earlier that the overtime can't be filed. Please do advise | 12,888 | 5 | 3 | Closed | Zigmort Jelaver Ragudo | Define holiday in holiday master form. | Geo Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-04T11:57:22+05:30 | 2021-05-04T13:21:03+05:30 | zigmort.ragudo@phoenix.com.ph | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, Please tag may 1 as holiday in holiday master against the QC calendar. Post that please raise from your end. Regards, Priyadarshini. K, Thank you, Priya. |
2,795 | Hi Team, Please help resolve Employee Confirmation trigers not reached the Approvers Best regards Mitrapal R B | 12,889 | 5 | 1 | Closed | Mitrapal R B | employee confirmation not done | Product | Clarification | null | Confirmation Management | null | null | 2021-05-04T12:04:57+05:30 | 2021-05-05T17:42:47+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mitrapal R B, Please join the below session link. https://fastsupport.gotoassist.com/350045473 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mitrapal R B, Please join the below session link. https://fastsupport.gotoassist.com/690513662 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mitrapal R B, We have submitted the Employee Confirmation in system for 1540 and it is reflecting in the approver level. Requesting you to do the same process for other employees as well in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,796 | Duplicate KPI (Goals) entered by Dharmbir Sing (P2475) Please remove , 2 marked row screenshot attached | 12,890 | 5 | 3 | Closed | Pratap Singh | Goal cleanup | Customization | Data Correction | null | Goal Management | null | null | 2021-05-04T12:11:18+05:30 | 2021-05-05T09:37:41+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12835, Hi Pratap Singh, As requested we have removed the marked goals which is in the screenshot. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
2,797 | Hi, Request you to resolve the failed transaction for final closure which has occured in Emp A4585. Regards, Pinkiiy Raval | 12,891 | 5 | 3 | Closed | Vaishali Raut | double submit transaction | Product | Clarification | null | Separation Management | null | null | 2021-05-04T12:21:20+05:30 | 2021-05-19T12:49:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, When checking the reported query, we found that the reported entry is a double submit entry of final closure and the employee got inactive in system by one entry. So we removed another entry which came to Failed Transaction. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2,798 | Hi Team, In the offer letter for Executive production Support PLB component is not reflecting. Vacancy code is VAC_PSP_HYDE_MEDI_686 for this position Please look into it, we have a joining today. Thanks, Ansu Singh | 12,892 | 5 | 3 | Closed | Ansu Singh | clarification | Product | Clarification | null | Offer Management | null | null | 2021-05-04T12:28:04+05:30 | 2021-05-07T14:17:28+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ansu Singh, We have taken the connection. We will check the same and update the status. Thanks & Regards, Greeshma, Hi Ansu Singh, During the session, we have checked and found that after restart the services component is computed and the same is reflecting in offer letter. please check the same and reach us for further clarification. Thanks & Regrds, Greeshma |
2,799 | Hi, Employee 27624 has raised leave request, but it is not available in the forms pending for her manager. Manager ID(00967)). | 12,893 | 5 | 3 | Closed | Aishwarya KV | As we checked, The leave requests raised by the employee got stuck in the queue table. We have cleared the transactions in the queue table. Now the leave request of the mentioned employee is reflecting in the Actor's (00967) approval queue.(Forms pending for your approval). | Product | Clarification | null | Absence, Time and Attendance | null | null | 2021-05-04T12:40:34+05:30 | 2021-05-20T10:48:59+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, The leave requests raised by the employee got stuck in the queue table. We have cleared the transactions in the queue table. Now the leave request of the mentioned employee is reflecting in the Actor's (00967) approval queue.(Forms pending for your approval). Please check from your end and let us know. Regards, Veerapandian R |
2,800 | Dear sir, Emp id was deactivated through frontend,but it is still active only. | 12,894 | 5 | 2 | Closed | Tirupathiraju | employee was inactive | Product | Configuration | null | Separation Management | null | null | 2021-05-04T12:57:30+05:30 | 2021-05-17T20:14:08+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tirupathiraju, Request you to please share the respective employee id to analyze and update you . Thanks and Regards, Dhivya . V, Dear Dhivya, APHSC0003 & APH2759 *Thanks & Regards* *V.Tirupathi Raju** - HR* *Apollo Pharmacy* *Apollo Hospitals Enterprises Ltd.* *Hyderabad* *9100798458* On Tue, May 4, 2021 at 2:18 PM Dhivya V < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Tirupathiraju, > > Request you to please share the respective employee id to analyze and > update you . > > > > *Thanks and Regards,* > *Dhivya . V* > > On Tue, 4 May at 12:57 PM , Tirupathiraju < > tirupathiraju_v@apollopharmacy.org> wrote: > Dear sir, > > Emp id was deactivated through frontend,but it is still active only. > > 12894:1025874 > , Dear Tirupathiraju, Post conversation with Mr. Pradeepta, we understood that the AHEL servers are down , hence connectivity is not provided, once connectivity is shared, we will analyze and update you. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, Both the employees are currently inactive, please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
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