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301 | Hi DHivya, As discussed, Kindly change DOJ, effective date & confirmation due date Employee No Legal Name Date of Join Effective From Confirmation Due Date R21230 BINEESH KUMAR K P 10-Aug-2020 10-Aug-2020 10-Feb-2021 R21231 NITHIN P 10-Aug-2020 10-Aug-2020 10-Feb-2021 R21232 ASIT CHAUHAN 10-Aug-2020 10-Aug... | 10,303 | 5 | 3 | Closed | Rinoy Sebastin | service request | null | Service Request | null | null | null | null | 2020-09-08T11:29:43+05:30 | 2020-09-23T17:54:49+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over the call with Chaitali, we are working on the Manage Role Player query shared... |
302 | Hi Dhivya, As discussed, please check as for ECN - 79266, Mandatory leave from 24th Aug 2020 - 3rd Sept 2020 has to be availed. Please check and assist. Regards, Chaitali | 10,304 | 5 | 3 | Closed | Rinoy Sebastin | date wrongly mentioned | null | Configuration | null | Absence, Time and Attendance | null | null | 2020-09-08T12:04:51+05:30 | 2020-09-23T18:51:15+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, As discussed over the call, since we were working on Manage Role Player query shared by H... |
303 | Change Aye 5154’s confirmation date as 19th Aug 2020 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed.... | 10,305 | 5 | 1 | Closed | Sargam Gupta | Data Correction | null | Data Correction | null | Confirmation Management | null | null | 2020-09-08T16:34:35+05:30 | 2020-09-23T17:54:50+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request raised, we will check and Change the Employees - Aye 5154’s confirmation date as 19th Aug 202. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As per the request, the Confirmation Due on date is modified as below. Old Confirmation Due on date - 19-AUG-2021... |
304 | Hi Moosa, This we did few days back, please call me. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.c... | 10,306 | 5 | 1 | Closed | Jatinder Kumar Sharma | bookmark correction and mail content changes | null | Configuration | null | Confirmation Management | null | null | 2020-09-09T09:29:09+05:30 | 2020-09-29T13:55:34+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As communicated over the phone, the Actor Name bookmark has been verified and updated in the mail content, we will check on the space issue which is coming after E Code in the Mail subject and will update you the status once it is done. Thanks & Regards, Mohamed Moosa A Adrena... |
305 | Hi Moosa, As we discussed few days back that even auto email should not trigger for contract employees. Please check below K-code email triggered. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +... | 10,307 | 5 | 1 | Closed | Jatinder Kumar Sharma | clarification on Confirmation Reminder Mail trigger to contract employees. | null | Clarification | null | Confirmation Management | null | null | 2020-09-09T09:30:25+05:30 | 2020-09-24T19:48:38+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As we discussed over the phone, we will check on the code level changes that we have done already to avoid confirmation mail trigger for contract employees and update you the status. Thanks & Regards, Mohamed Moosa A Adrenalin Support 044-3024 7444, Hi Jatinder Kumar Sharma, ... |
306 | Hi Moosa, Pls check urgently as this employee confirmation is not triggered to L1 and L2. As I can see her confirmation is still at her level. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: ... | 10,308 | 4 | 1 | Resolved | Jatinder Kumar Sharma | clarification on the Confirmation auto trigger | null | Clarification | null | Confirmation Management | null | null | 2020-09-09T10:13:10+05:30 | 2020-09-09T11:19:01+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the phone, on our analyses we have observed that the Confirmation Appraisal Of 94446 has been rejected on 03 Sep 2020 by L1 approver, hence the form is now pending with employee for the submission. Please refer the attached screenshot for the same and let us know in... |
307 | pla delete record from backend. There is some offer letter issue again. Candidate Name: *SUNILKUMAR SM (3688)* Vacancy Name: *SERVICE QUALITY OFFICER - SERVICE Q_RO-BANGALORE-1771* -- ****************************************CONFIDENTIAL**************************************** * **The In... | 10,309 | 5 | 1 | Closed | Sargam Gupta | Data Correction | null | Data Correction | null | Offer Management | null | null | 2020-09-09T11:54:02+05:30 | 2020-09-30T09:48:46+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, Please generate the letter again in the "Letter Generator" form and check. Candidate Name: SUNILKUMAR SM (3688) Regards, Iswarya.S, clear below offer record: Please resolve this. Offer to be released on priority. Vacancy Name: *BRANCH OPERATIONS OFFICER - OPERATI_ELURU-178... |
308 | Attached list of tickets were raised duplicate with same query ID and other details. Pls check the reason -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for ... | 10,310 | 5 | 1 | Closed | Sargam Gupta | Clarification | null | Clarification | null | null | null | null | 2020-09-09T15:29:53+05:30 | 2020-09-25T10:52:40+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, Post Analysis, we will check the below in the Application and update you. Query ID - NOPRN_PROP608_Aye1883, NOPRN_SCAN158_Aye1791, NOPRN_SCAN161_AYE5034 , NOPRN_OTHER311_AYE4425 Regards, Iswarya.S, Hi Sargam Gupta, As discussed over call, all the below Query ID is not duplicated... |
309 | Change Requested and actual LWD of Aye0606 as 9th Sept 2020 urgently. Today is LWD of the employee. -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the in... | 10,311 | 5 | 1 | Closed | Sargam Gupta | Data Correction | null | Data Correction | null | Separation Management | null | null | 2020-09-09T15:41:49+05:30 | 2020-09-10T10:28:17+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will do the below changes Change Requested and actual LWD of Aye0606 as 9th Sept 2020 urgently. Today is LWD of the employee. Regards, Iswarya.S, Hi Sargam Gupta, We have updated the Requested and actual LWD of Aye0606 as 9th Sept 2020. Please check now. ... |
310 | I have rejected this bank details, however its showing as approved in front end. Pls check. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religar... | 10,312 | 5 | 1 | Closed | Jatinder Kumar Sharma | Clarification on the Bank Details approval | null | Clarification | null | null | null | null | 2020-09-09T16:05:54+05:30 | 2020-09-25T11:49:03+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will check on the data transaction and update you the status on the concern. Thanks & Regards, Mohamed Moosa A Adrenalin Support 044-3024 7444, Hi Jatinder Kumar Sharma, On our analyses on the reported query, we have observed that the Bank Detail... |
311 | Pls run past days scheduler for Ayye4750 to update Aug 3 as holiday. [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is in... | 10,313 | 5 | 1 | Closed | Sargam Gupta | Scheduler Run for past days | null | Data Correction | null | Absence, Time and Attendance | null | null | 2020-09-09T16:29:46+05:30 | 2020-09-10T10:34:57+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will run the scheduler for the past days for Ayye4750 to update Aug 3 as holiday. We will update and revert you. Regards, Iswarya.S, Hi Sargam Gupta, We have run the scheduler for all the cases that it is showing absent on 03rd AUG 2020 instead of Holiday. Ple... |
312 | Hi , As observed and discussed, Reporting is unable to raise AR on behalf of his employee. Kindly check on priority. Regards, Chaitali | 10,314 | 5 | 3 | Closed | Rinoy Sebastin | direct reportees option is disabled | null | Configuration | null | null | null | null | 2020-09-10T16:10:06+05:30 | 2020-09-26T18:49:33+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10269, Hi Rinoy Sebastin, We have taken the connectivity and working on the query raised on AR, we will analyze ... |
313 | Dear Dhivya, There is some issue on manage role player form. This error will occur when all checkbox are select i.e OU,grade etc.. and click on submit button. If we select any single value then this issue is not occur. | 10,315 | 5 | 1 | Closed | Chaitali | parameters count is beyond 10240 configuration specified currently | null | Configuration | null | null | null | null | 2020-09-10T16:22:19+05:30 | 2020-09-25T16:50:01+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-09-10 10:52:19 UTC, Hi Chaitali, The changes has been done. We were able to submit the Manage Role Player form, by unchecking and checking all the parameters. Please verify from your end and let us know. Note : Max HTTP Collection keys and Max Request length changed to 1... |
314 | With reference to the trail mail, please note that our RHRs are facing an issue on the ‘Record separation modify’ page when they try to enter any comments in the box of ‘Description of reason’. Even without entering any data there, the cursor moves ahead & gives them an alert message about maximum characters allowe... | 10,316 | 5 | 1 | Closed | Chaitali | blank characters occupied during submission of separation reason causes the discrepancy while binding | null | Patch Deployment | null | Separation Management | null | null | 2020-09-10T16:29:40+05:30 | 2020-09-25T16:50:01+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-09-10 10:59:41 UTC, Hi Chaitali, Request you to please verify the Separation Modify Page now and let us know in case of any queries. Post analysis we understood that the "Description of Reason" column value is captured from the reason field value provided in the Separation a... |
315 | Hi Moosa, Pls change the source for below employee. Employee Code Employee Name Consultant name 94500 Akhil Kumar Kaundle Ciel Info Solutions Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, N... | 10,317 | 5 | 1 | Closed | Jatinder Kumar Sharma | Consultant referral change request | null | Data Correction | null | Requisition Management | null | null | 2020-09-11T09:26:23+05:30 | 2020-09-26T10:48:24+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Consultant referral has been updated as "Ciel Info Solutions" for the Emp:94500 through the database. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A Adrenalin Support 044-3024 7444 |
316 | Delete attendance of Aye4712 from 4th August’20 to 20th August 2020 as this employee is absconding. -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the in... | 10,318 | 5 | 1 | Closed | Sargam Gupta | Data correction | null | Data Correction | null | Absence, Time and Attendance | null | null | 2020-09-11T20:15:22+05:30 | 2020-09-26T22:50:26+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we have cleared the Attendance for the Employee - AYE4712 from 04th Aug to 20th Aug. Please check. Regards, Iswarya.S |
317 | Hi Dhivya , As discussed, kindly check the issue , where in employee has raised AR twice for same dates and both are approved. ECN: 3544 Regards, Chaitali | 10,319 | 5 | 4 | Closed | Rinoy Sebastin | employee has cancelled and raised AR | null | Configuration | null | null | null | null | 2020-09-14T10:30:30+05:30 | 2020-09-30T16:50:26+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, As discussed with you, please provide us sometime, we will verify the data and share the fee... |
318 | Hi Dhivya, Kindly check on this , as HR is not able to use Letter generator to pull Offer letters created. Once she clicks on Go, the same screen is coming up again. Regards, Chaitali | 10,320 | 5 | 3 | Closed | Rinoy Sebastin | product form code used instead of customization code | null | Clarification | null | Offer Management | null | null | 2020-09-14T10:38:22+05:30 | 2020-09-29T13:55:34+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10164, Hi Rinoy Sebastin, As discussed over the call with Sumant, we will analyze from our end and route it ... |
319 | We have set supporting document as yes, however while submitting leave in leave request form the same is not getting validated. Please address this urgently, it is a audit issue and function is suddenly stopped working. | 10,321 | 5 | 4 | Closed | Swati Tendulkar | Days need to be set for leave additional configuration | null | Clarification | null | Absence, Time and Attendance | null | null | 2020-09-15T07:56:35+05:30 | 2020-09-30T16:50:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, Please check and confirm the Support document required against the leave type is Yes. i... |
320 | As you know currently we are updating salary components details manually. This is required to make automated process. Pls do the needful. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4... | 10,322 | 5 | 1 | Closed | Jatinder Kumar Sharma | discussion on new requirements | null | Clarification | null | Compensation Management | null | null | 2020-09-15T10:27:55+05:30 | 2020-10-02T13:49:34+05:30 | ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the feasibility on the reported query and update you the status. Thanks & Regards, Mohamed Moosa A Adrenalin Support 044-3024 7444, Hi Jatinder Kumar Sharma, As we discussed over the Con-call meeting , the reported new requirements will be handled by the ... |
321 | Hi Dhivya, Please check and assist , where Performance Appraisal - Shyam Sundar Madhesia(R07271) has some disconnect . Also , in his reporting manager ECN (R07471) workflow , there is Self Appraisal transaction pending , which is not reflecting. Regards, Chaitali | 10,323 | 5 | 3 | Closed | Rinoy Sebastin | incorrect review uniq id tagged | null | Data Correction | null | Goal Management | null | null | 2020-09-15T10:35:10+05:30 | 2020-09-30T16:50:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10319, Hi Rinoy Sebastin, Request you to please join the connectivity shared through email to resolve the query ... |
322 | Pls check. From: Sandil K [mailto:Sandil.k@myadrenalin.com] Sent: Tuesday, September 15, 2020 10:41 AM To: Jatinder Kumar Sharma Subject: RE: how can i change the vacancy Pls raise this on CSP as I checked it and found to be issue. From: Jatinder Kumar Sharma [mailto:sharma.jatinder@religare.com]<mailto... | 10,324 | 5 | 1 | Closed | Jatinder Kumar Sharma | offer rejection issue | Product | Clarification | null | null | null | null | 2020-09-15T10:47:14+05:30 | 2020-10-21T17:50:04+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | sandil.k@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will have discussion over the call to further analyze on the same. Thanks & Regards, Mohamed Moosa A Adrenalin Support 044-3024 7444, Pls update on this. , Hi Jatinder Kumar Sharma, Please share us the vacancy and candidate details for further ... |
323 | Dear Dhivya, Please check for ECN : R15416, where in front end , its showing , Self Appraisal is pending at level 2. wherein , same is not reflecting in respective functional reporting's tray. Check the disconnect. Regards, Chaitali | 10,325 | 5 | 3 | Closed | Rinoy Sebastin | manual update happened incorrectly | null | Data Correction | null | null | null | null | 2020-09-15T10:50:43+05:30 | 2020-10-01T13:50:47+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10323, Hi Rinoy Sebastin, Please provide us few minutes, we will schedule the connectivity in the second half t... |
324 | Goal Summary complete report- pls let us know which report need to follow where goals name, measures, target all details are there. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | ... | 10,326 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the Mile Stone Report | null | Clarification | null | null | null | null | 2020-09-15T12:14:03+05:30 | 2020-09-30T18:49:50+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, please find the attached file for the Milestone Report data, we are working on the iReporter Config for the same, will update you once it is done. Thanks & Regards, Mohamed Moosa A Adrenalin Support 044-3024 7444, Hi Jatinder Kumar Sharma, For the reported que... |
325 | Pls check. From: Shailender Verma Sent: Tuesday, September 15, 2020 2:56 PM To: Jatinder Kumar Sharma; Nitin Dixit Subject: FW: Address issue Hi, Can you please check and confirm, why inactive employees address is not coming in inactive employees dump?. Please check and confirm the same. Thanks, Shail... | 10,327 | 5 | 1 | Closed | Jatinder Kumar Sharma | patch deployment for contact address mismatch issue | Product | Patch Deployment | null | null | null | null | 2020-09-15T15:31:09+05:30 | 2020-10-09T14:50:18+05:30 | sandil.k@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | sandil.k@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Software Problem | Pls call Employee_ID FullName Date_Of_Joining Current_Contact_Address1 Current_Contact_Address2 Current_Contact_City Current_Contact_State Current_Contact_Country Current_pincode Permanent_contact_Address1 Permanent_contact_Address2 Permanent_contact_Address3 Permanent_contact_c... |
326 | Dear Team, Employees cannot able to login in Adreanlin Mobile App. Please find the error attatment. Venkatesh .P | 10,328 | 5 | 3 | Closed | Venkatesh | Default app stopped in the IIS hence could not access the Mobile app,restarted the same | null | Configuration | null | null | null | null | 2020-09-16T15:59:32+05:30 | 2020-10-01T15:51:19+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, For the below query, I have taken connection and checking on the same. I will let you know o... |
327 | Pls upload data from ‘Data need to upload’ folder and make below fields as non-mandatory. 1). Contact details template – personal mail id (non-mandatory) 2). Personal details update template – wedding date (non-mandatory) I have also attached sample of lost personal mail ID data. Regards, Sa... | 10,329 | 5 | 1 | Closed | Sargam Gupta | Data correction | null | Data Correction | null | Employee Information | null | null | 2020-09-16T17:23:46+05:30 | 2020-10-03T19:47:39+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check the below data and upload both and update you. 1). Contact details template – personal mail id (non-mandatory) 2). Personal details update template – wedding date (non-mandatory) Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have uploaded the "Personal Informat... |
328 | 27th Aug'20 i have done the mobile punches but it was reflecting as red color. Need to change the in time and out time. Regards Divya 7337556722 | 10,330 | 5 | 2 | Closed | DivyaSri | Attendance in time and out time was wrong | null | Data Correction | null | Absence, Time and Attendance | null | null | 2020-09-16T17:41:19+05:30 | 2020-10-02T10:51:34+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, 29th Aug'20 data showing and also Auto Sign out also. Kindly check that also, Hi DivyaSri, Thanks & Regard... |
329 | Dear Team, Some old queries also are there in system need to delete the old queries. Regards Divya 7337556722 | 10,331 | 5 | 2 | Closed | DivyaSri | Based on their confirmation we had deleted the old records in the help desk. | null | Data Correction | null | Office Administration | null | null | 2020-09-16T18:06:57+05:30 | 2020-10-03T09:52:29+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,you informed us that,you will provide the connection tomorrow,then we wil... |
330 | Pls move the attached tickets to ITAdmin queue. -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. ... | 10,332 | 4 | 1 | Resolved | Sargam Gupta | Data Correction | null | Data Correction | null | Employee Information | null | null | 2020-09-17T08:36:59+05:30 | 2020-09-18T16:18:10+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check the feasibility and move the attached tickets to ITAdmin queue. Regards, Iswarya.S, Hi Sargam Gupta, Tried to reach you over call, please revert as the ACTOR (Pending with) need to be updated as they are in different levels of approval and all that need to be moved to "ITAD... |
331 | Moosa, Please assist Deepak . Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer... | 10,333 | 5 | 3 | Closed | Jatinder Kumar Sharma | patch | null | Patch Deployment | null | null | null | null | 2020-09-17T15:43:19+05:30 | 2020-10-02T18:48:50+05:30 | sandil.k@myadrenalin.com, kr.deepak@religare.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | sandil.k@myadrenalin.com, kr.deepak@religare.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As communicated over the phone, we have deployed the patch (adl_2009_18638,adl_2009_18354) in your live environment, post that the make offer is working fine and the same has been confirmed from your end. Thanks & Regards, Mohamed Moosa A Adrenalin Help Desk |
332 | Dear Team, Currently we are getting only our shift end time but we need our actual out punch time in Attendance Calendar. Regards Divya 7337556722 | 10,334 | 5 | 2 | Closed | DivyaSri | They asked the reason why the shift end time is reflecting as out time before they have done customization in the integration for shift end time should come in out time when employee works after shift end time. | null | Clarification | null | Absence, Time and Attendance | null | null | 2020-09-18T10:02:27+05:30 | 2020-10-03T13:48:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly share us the connection,we will check and update you on the status.... |
333 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,335 | 5 | 1 | Closed | Its01 | Password Reset | null | Service Request | null | null | null | null | 2020-09-18T10:02:56+05:30 | 2020-09-18T20:56:47+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Venkateshwaran Chandrasekaran Hi Its01, The request will be raised on Initiate Query and will close the points. Regards, Venkateshwaran Chandrasekaran |
334 | Hi dhivya, As observed, below 2 cased Self Appraisal transactions are approved , with out reviewer rating.. Note : Below 2 cases, where also found in Clean up excel shared by you. Raised by David (HR-CFD). Kindly confirm, if same can be roll backed.. Let me know , once done. Thank you, Chaitali ... | 10,336 | 5 | 3 | Closed | Rinoy Sebastin | clean up done | null | Data Correction | null | null | null | null | 2020-09-18T10:18:10+05:30 | 2020-10-03T11:49:52+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, We have received the connectivity, we will do the required correction and share the feedba... |
335 | Hi Moosa, Pls remove bank details as mentioned below. 1 more bank details will provide in some times. E-code ACCOUNT_HOLDER_NAME NAME_AS_PER_BANK BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO 4124 N. Ramatulasi N Rama Ramatulasi ICICI Bank 004801546414 94374 Mohammad Alim Pasa Mohammad Al... | 10,337 | 5 | 2 | Closed | Jatinder Kumar Sharma | Bank Details Clean Up | null | Data Correction | null | null | null | null | 2020-09-18T10:50:29+05:30 | 2020-10-03T13:48:08+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the reported bank details has been cleaned up through the database. Please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Moosa, Please remove below bank details. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME BANK_NAM... |
336 | There were few employees in Jul-2019 for which ESI value was not calculated at the time of settlement entry process. Accounts team have raised a query in audit for these employees. Request you to kindly check why the ESI values was not considered in Settlement Proces. Employees: 26841,24702,28895 | 10,338 | 5 | 3 | Closed | Vicky Shah | unable to identify as the settlement is confirmed. | Product | Clarification | null | null | null | null | 2020-09-18T15:04:54+05:30 | 2020-10-05T10:37:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, We will share the connectivity in few minutes, request you to please join the connectivity. we will... |
337 | -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confiden... | 10,339 | 5 | 1 | Closed | Sargam Gupta | Customization | null | Service Request | null | Performance Management | null | null | 2020-09-18T17:18:16+05:30 | 2020-10-07T20:47:54+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, As discussed over call, we will check the data upload sheet and also the scheduler to generate the increment letter 2725 and update you. Regards, Iswarya.S Adrenalin SupportAdrenalin Support, Hi Sargam Gupta, While checking at the backend tables, those are two different letter templates... |
338 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,340 | 5 | 1 | Closed | Its01 | it email for password reset | null | Configuration | null | null | null | null | 2020-09-19T10:02:51+05:30 | 2020-10-08T10:50:11+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Its01, Since the password need to be updated, the mail gets triggered from Adrenalin IT desk. We will update the password. Regards, Adrenalin Support |
339 | Delete the generated offer letter record from backend. So that, a new letter can be generated from ‘Letter Generartor’ Vacancy Name: SENIOR LOAN ADVISOR - DISTRIBUTION_ELURU-1798. Candidate Name: NALIDIMMA KONDA REDDY (3712). -- ****************************************CONFIDENTIAL*****... | 10,341 | 5 | 1 | Closed | Sargam Gupta | Data correction | null | Data Correction | null | Offer Management | null | null | 2020-09-19T20:33:11+05:30 | 2020-10-06T09:51:20+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will update for the candidate and revert you. Vacancy Name: SENIOR LOAN ADVISOR - DISTRIBUTION_ELURU-1798. Candidate Name: NALIDIMMA KONDA REDDY (3712). Regards, Iswarya.S, Hi Sargam Gupta, Please check in the Letter Generator form to create a new letter for the candidate - N... |
340 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,342 | 5 | 1 | Closed | Its01 | it password reset mail | null | Configuration | null | null | null | null | 2020-09-20T10:02:52+05:30 | 2020-10-08T10:50:11+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Its01, Since the password need to be updated, the mail gets triggered from Adrenalin IT desk. We will update the password. Regards, Adrenalin Support |
341 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,343 | 5 | 1 | Closed | Its01 | it password reset mail | null | Configuration | null | null | null | null | 2020-09-21T10:02:54+05:30 | 2020-10-08T10:50:12+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Its01, Since the password need to be updated, the mail gets triggered from Adrenalin IT desk. We will update the password. Regards, Adrenalin Support |
342 | Dear Team, 90104399 for this employee Log and Recovery page not opening Regards Divya 7337556722 | 10,344 | 5 | 2 | Closed | DivyaSri | We are getting the form scheduler log and recovery | null | Clarification | null | null | null | null | 2020-09-21T10:05:58+05:30 | 2020-10-06T10:52:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, After getting the login id and password,we login into the employee id and saw that we are able t... |
343 | Dear Team, While checking the record resignation report we are getting duplicate ID no's with different dates. Regards Divya 7337556722 | 10,345 | 5 | 2 | Closed | DivyaSri | Explained them why the records are showing thrice or twice,because employees are reinitiated. | null | Clarification | null | Separation Management | null | null | 2020-09-21T15:09:35+05:30 | 2020-10-07T12:05:01+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,we tried to call you but we are unable to reach.kindly call us back and sho... |
344 | Dear Team, While uploading the employee deactivation system was accepting the previous month dates. Need to freeze the previous dates once the pay sheet is confirmed. Regards Divya 7337556722 | 10,346 | 5 | 1 | Closed | DivyaSri | Backdate restriction can't be done in upload if you want the it can be customized. | null | Clarification | null | Separation Management | null | null | 2020-09-21T15:12:15+05:30 | 2020-10-07T17:49:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, We understood that backdate is accepting the backdate for employee deactivation.Kindly call us back ... |
345 | Please remove the below ticket ID from Helpdesk transaction report and other database tables as this was escalated wrongly. EHR_ACCOU35_AYE4259 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this ele... | 10,347 | 5 | 1 | Closed | Sargam Gupta | Data correction | null | Data Correction | null | null | null | null | 2020-09-21T15:56:05+05:30 | 2020-10-07T14:50:59+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, Please provide us sometime, we will do the required clean up and share the feedback with you. Regards, Adrenalin Support, Hi Sargam Gupta, As per the request the Query ID - EHR_ACCOU35_AYE4259 is deleted from database tables. Please check and revert. Regards, Iswarya.S A... |
346 | 3 bookmarks are not displaying any values available on Page 2 and Page 3. Below are names and corresponding section: 1. Confirmation Date and Notice Period missing from Probationary Period (Pg -2) 2. Notice Period Confirmed from Termination Notice (Pg -3) This error happened for both the below vacancies’... | 10,348 | 5 | 1 | Closed | Sargam Gupta | SP change | null | Patch Deployment | null | Offer Management | null | null | 2020-09-21T16:01:28+05:30 | 2020-10-07T17:49:04+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, From the above description, we understood that 2 bookmarks namely Confirmation Date & Notice Period is not getting captured in Page 2. With reference to Page 3 , we were not able to view any bookmarks. We will call and discuss with you on the same and do the needful. Regards, Adren... |
347 | Mark below activity as complete. ---------- Forwarded message --------- From: HR OPERATIONS <hroperations@ayefin.com> Date: Mon, Sep 21, 2020 at 8:14 PM Subject: Exited employee status need to change for Final Closure To: Sargam Gupta <sargam.gupta@ayefin.com> Dear Ma’am, Request to change the status... | 10,349 | 5 | 1 | Closed | Sargam Gupta | Data correction | null | Data Correction | null | Separation Management | null | null | 2020-09-21T20:17:45+05:30 | 2020-10-07T14:50:59+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will update the status of "Not Completed" to "Completed" for the mentioned activity and share the updates with you. Regards, Adrenalin Support, Hi Sargam Gupta, As per the request, we have updated the activity for the Employee - Aye3110 as "Completed". Please check... |
348 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,350 | 5 | 1 | Closed | Its01 | it password reset mail | null | Configuration | null | null | null | null | 2020-09-22T10:03:00+05:30 | 2020-10-08T10:50:12+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Its01, Since the password need to be updated, the mail gets triggered from Adrenalin IT desk. We will update the password. Regards, |
349 | Dear Team, Please re raise below employee confirmatin form to 3rd level. Employee Code : C178957 Venkatesh .P | 10,351 | 5 | 2 | Closed | Venkatesh | Confirmation re-initiation done from back end | null | Data Correction | null | Confirmation Management | null | null | 2020-09-22T12:10:58+05:30 | 2020-10-07T13:55:23+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As per the query , We will have a connection and check on the confirmation re -initiation for th... |
350 | Dear Team, unable to get Vacancy Order board Report and want to know about this report. Regards Divya 7337556722 | 10,352 | 5 | 1 | Closed | DivyaSri | We had uploaded the rdl in the reporting server | Product | Patch Deployment | null | null | null | null | 2020-09-22T12:57:31+05:30 | 2020-10-09T15:49:50+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Vacancy wise candidate details report in this report need to know Candidate Id means., Unable to get this report a... |
351 | Hi , As per shared screenshot, error is reflecting while reviewer try to approve the self-appraisal . Please resolve. ECN : R17491 Reviewer ECN : R03320 | 10,353 | 5 | 3 | Closed | Rinoy Sebastin | no competencies was available and hence the error | Product | Data Correction | null | Goal Management | null | null | 2020-09-22T16:26:45+05:30 | 2020-10-09T19:50:50+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, As discussed, please provide us few minutes, we will share the queries to resolve the qu... |
352 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,354 | 5 | 1 | Closed | Its01 | it password reset mail | null | Configuration | null | null | null | null | 2020-09-23T10:03:07+05:30 | 2020-10-08T10:50:13+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Its01, Since the password need to be updated, the mail gets triggered from Adrenalin IT desk. We will update the password. Regards, Adrenalin Support |
353 | Hi Moosa, Please move the form to 94507 for final action for below employee. [cid:image001.png@01D69192.A7361340] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-8118... | 10,355 | 5 | 1 | Closed | Jatinder Kumar Sharma | Resignation approval change | null | Data Correction | null | Separation Management | null | null | 2020-09-23T10:17:11+05:30 | 2020-10-08T11:49:15+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Resignation Form of Emp: 94307 has been moved to Actor:94507 from 91303 for the approval at level 3. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
354 | delete offer record With below details as there are issues with the generated offer letter. Senior Loan Advisor -Distribution Location -karampura - 1809 Candidate name -Anil kumar -- ****************************************CONFIDENTIAL**************************************** *... | 10,356 | 5 | 1 | Closed | Sargam Gupta | Data correction | null | Data Correction | null | Offer Management | null | null | 2020-09-23T10:39:55+05:30 | 2020-10-08T10:50:13+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check the below offer letter and delete it and update you. Senior Loan Advisor -Distribution Location -karampura - 1809 Candidate name -Anil kumar Regards, Iswarya.S, Hi Sargam Gupta, Please check now in the "Letter Generator" form by re-creating the letter for the below candidate... |
355 | Hi Moosa, Can you please check as signatures are not coming. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religare... | 10,357 | 5 | 1 | Closed | Jatinder Kumar Sharma | Auth Staff ID getting updated as Null for L2 Auto approval cases (customized) | Customization | Data Correction | null | Confirmation Management | null | null | 2020-09-23T12:38:30+05:30 | 2020-10-08T14:52:54+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed over the phone, for the reported query, on our analyses we have observed that the 'CONF_AUTH_STAFFID' is getting updated as Null value in the 'ERM_CONFIRMATION_DETAILS' table for the L2 Auto Approved cases (customized) due to that reason the AUTH sign is not getting updated in... |
356 | Pls check labels and fix. From: humanresourcecm@religare.com<mailto:humanresourcecm@religare.com> [mailto:humanresourcecm@religare.com]<mailto:[mailto:humanresourcecm@religare.com]> Sent: 22 September 2020 10:18 To: Tanmoy Bhadri Subject: Pancham Narula has raised a Contact Details change request for Pancham Naru... | 10,358 | 5 | 1 | Closed | Jatinder Kumar Sharma | Bookmark label corrections in SP | Product | Data Correction | null | null | null | null | 2020-09-23T16:32:59+05:30 | 2020-10-09T14:50:18+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed, we will check on the labels and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, For the reported query, we have corrected the labels in the bookmarks through the database. Please check t... |
357 | Hi Dhivya , As discussed, please delete goals for ECN : R18923 & R05767 Regards, Chaitali | 10,359 | 5 | 2 | Closed | Rinoy Sebastin | only carry forwarded goals are getting displayed | Customization | Configuration | null | Goal Management | null | null | 2020-09-23T16:39:57+05:30 | 2020-10-08T17:49:28+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, Post analysis we understood that the Not saved goals are only getting displayed in the emplo... |
358 | Hi dhivya, As discussed, please rollback self appraisal for below ECN's R11478 ,R07169 and R17088 as reviewer ratings are missing. Regards, Chaitali | 10,360 | 5 | 2 | Closed | Rinoy Sebastin | competencies is not available | Customization | Data Correction | null | Goal Management | null | null | 2020-09-23T16:42:52+05:30 | 2020-10-08T17:49:28+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10359, Hi Rinoy Sebastin, The Self Appraisal of the above employees is rolled back to Saved status. Request t... |
359 | Employees total worked hours shown as more than 24 in below sheet. Pls check and fix. Also, check for below employees who are shown worked for more than 24 hours in a day. ID Name Designation Date In Time Out Time Total Hours Status Aye2102 Vikas Dhakad Loan Advisor ... | 10,361 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | 2020-09-24T10:01:45+05:30 | 2020-10-09T17:49:30+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, We understand that the Employees total worked hours shown as more than 24 in below sheet. We will check the issue and update you. Regards, Iswarya.S, Hi Sargam Gupta, As discussed over call, Please check for the below employees in the "Attendance Hours Report" and the issue has been re... |
360 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,362 | 5 | 1 | Closed | Its01 | Fresh Desk - Mail password expiry reminder. | Product | Service Request | null | null | null | null | 2020-09-24T10:03:12+05:30 | 2020-09-28T16:48:39+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | null |
361 | Dear Team, Please check and resovled below eployees codes got failed. select * from WFS_QUEUE_PROCESS_H_T where QPH_QUEUE_ID='cec1015261d84f51' > Ranjan Mishara select * from WFS_QUEUE_PROCESS_H_T where QPH_QUEUE_ID='c141106bb5d4451a' > Bandari Kanthi Reddy select * from WFS_QUEUE_PROCESS_H_T where QPH_Q... | 10,363 | 5 | 3 | Closed | Venkatesh | PAN number wrongly given hence caused the issue | Product | Configuration | null | Employee Information | null | null | 2020-09-24T12:57:08+05:30 | 2020-10-09T23:50:22+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Venkatesh, We will have a connection and work on the reported query. Regards, Ramachandran... |
362 | There are duplicate employee entries in this report. It will create audit problems for us. Pls fix. -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely... | 10,364 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | null | null | null | 2020-09-24T22:40:43+05:30 | 2020-10-10T10:49:14+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, We will check in the below report - Employee Console New for the duplicate entries and will update you. Regards, Iswarya.S, Hi Sargam Gupta, Please check the report - Employee Console New and update as we have removed the duplicates. Also still there are two entries for some employees and ... |
363 | Dear Team, Please check and resolve below quiry. Employee C163908 raised Leave cancellation form, same it is not able view in IRA (C163908) end to approve. select * from WFS_FORMTRANS where RAISEDFOR ='C163908' and FORMID ='LMS_LEAVECANCEL' Regards, Venkatesh .P | 10,365 | 5 | 2 | Closed | Venkatesh | Back end update done for the requests | Product | Data Correction | null | null | null | null | 2020-09-25T12:47:46+05:30 | 2020-10-21T11:48:42+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As per the reported query, it might be stuck in the queue hence not reflecting at the approve... |
364 | Pls fix this. Employee is unable to update bank details, getting error while trying to update bank details. Emp Code Emp Name (As Per UID) Date of Joining Designation Department Location / Branch State Aye4019 Appalanaidu Gedela 05-Aug-19 Branch Manager Distribution Kaki... | 10,366 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Employee Information | null | null | 2020-09-25T12:48:06+05:30 | 2020-10-10T18:48:07+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check the below error for the employee - Aye4019 while trying to update bank details. Will update you. Regards, Iswarya.S, Hi Sargam Gupta, As discussed over call, please share the screenshot along with the time so that we can verify in the Log to check the issue. Regards, ... |
365 | We are unable to upload PAN Card details and issues are mentioned in 'Remarks' column. Employee Code Upload Status Remarks Pan No. AYE4644 ~The given Pan No is already mapped~ while trying to insert Pan Number doesn't matched with any employee, but still showing error CKIPG3751Q A... | 10,367 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Employee Information | null | null | 2020-09-25T12:56:11+05:30 | 2020-10-10T18:48:07+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check the Data upload of PAN Card details and issues are mentioned in ‘Remarks’ column. Will update you. Regards, Iswarya.S, Hi Sargam Gupta, Kindly check data upload for the below employees and it will allow to update the PAN Number. Please check and revert. AYE4690 - Please ch... |
366 | Dear Team, 90108048 for this employee need to know when the record resignation. Regards Divya 7337556722 | 10,368 | 5 | 2 | Closed | DivyaSri | we found that for employee 90108048 location was not mapped for the role player resignfac so only the actor was unknown in 2nd level and it was approved automatically. | Product | Clarification | null | Separation Management | null | null | 2020-09-25T16:07:09+05:30 | 2020-10-13T11:49:27+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly provide the connection.we will check and update you on the status. ... |
367 | Dear Team System should not allow to raise when AR is already raised for that day. Indusind has reported this many times hence raising this issue on CSP. Request you to kindly take this issue on priority as client chasing with me for the same. [cid:03716d49-faf3-43ca-a8f6-41e6fe80b9f0]? Thanks & Regards,... | 10,369 | 5 | 1 | Closed | Sumant Ashok Mule | Product Issue | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-09-25T18:35:36+05:30 | 2020-10-14T11:49:39+05:30 | ask.adrenalin@myadrenalin.com, gayatri.s@myadrenalin.com | ask.adrenalin@myadrenalin.com, gayatri.s@myadrenalin.com | gayatri.s@myadrenalin.com | null | null | Software Problem | Hi Sumant Ashok Mule, We understand that the system is allowing to raise AR for the day it is already raised. We will share the connection so that we can check the Issue further and provide solution. Regards, Iswarya.S, Hi Sumant Ashok Mule, While checking in the Product, the system does not allow to rai... |
368 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,370 | 5 | 1 | Closed | Its01 | Internal Password Expiry notification | Product | Service Request | null | null | null | null | 2020-09-26T10:03:36+05:30 | 2020-09-28T11:17:20+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Tickets with IDs 10372 and 10371 are merged into this ticket., Merged from ticket 10371 Subject: Password Expiry Notification Description: Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our off... |
369 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,371 | 5 | 1 | Closed | Its01 | null | null | null | null | null | null | null | 2020-09-27T10:02:56+05:30 | 2020-09-28T11:16:03+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | null | This ticket is closed and merged into ticket 10370 |
370 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,372 | 5 | 1 | Closed | Its01 | null | null | null | null | null | null | null | 2020-09-28T10:02:53+05:30 | 2020-09-28T11:16:04+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | null | This ticket is closed and merged into ticket 10370 |
371 | Dear Team, We are getting extra days in Attendance Report for TRAINSEC, CORPSR, RETAINERS. Please find the attachment for your referance. Regards Divya 7337556722 | 10,373 | 5 | 2 | Closed | DivyaSri | There was duplicate in the rpt calendar table we removed it | Product | Data Correction | null | null | null | null | 2020-09-28T11:31:11+05:30 | 2020-10-14T14:50:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,we have taken the connection,we will check and update you on the statu... |
372 | Pls update Aye5321 as rejoinee from backend. -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may con... | 10,374 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Employee Information | null | null | 2020-09-28T16:03:25+05:30 | 2020-10-13T17:49:23+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will check and update Aye5321 as rejoinee from backend. Regards,, Hi Sargam Gupta, As per the request, we have updated the Rejoinee flag as "Yes" for the Employee - Aye5321 from backend. Please check and also provide the old employee code to update in the old ... |
373 | Delete attendance records for Aye3119 for below dates i.e. from 8th to 17th Sep. Emp Code Emp Name (As Per UID) Date of Joining Designation Department Location / Branch Attendance cancelled from To Aye3119 Balvinder Singh 06-May-19 Loan Advisor Distribution Sri Gang... | 10,375 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-09-28T16:16:13+05:30 | 2020-10-13T17:49:24+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will delete the attendance records for the Employee - AYE3119 from 8th to 17th Sep. We will update you once the deletion is done through backend. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have deleted the attendance records for the Employee - AYE... |
374 | 1. What is this 'View Resume' 2. What is the role of 'Copy External Link' 3. What is below form 4. Where I will list of referred candidates? In which report? -- ****************************************CONFIDENTIAL**************************************** * **... | 10,376 | 5 | 1 | Closed | Sargam Gupta | Clarification | Product | Clarification | null | Requisition Management | null | null | 2020-09-28T18:17:06+05:30 | 2020-10-13T20:52:29+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, As discussed with the Product Team, 3) The References form and clicking the Refer a Friend button is same. 5) An Employee can refer one time for candidate until the process is completed and if the candidate is rejected then again he can refer. We will check again with the above points and... |
375 | Hi Iswarya , As discussed, HR 68374, was unable to fetch Clock In Clock Out report. Regards, Chaitali | 10,378 | 5 | 2 | Closed | Rinoy Sebastin | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-09-29T14:01:40+05:30 | 2020-10-14T13:48:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over call and verified, the Employee - 68374 is able to fetch the Clock in Clock... |
376 | Hi Moosa, Please clean the goals for below employees and also clean if goals are pending for approval. Need to upload fresh goals. Employee_ID 1136 53977 6552 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/... | 10,379 | 5 | 1 | Closed | Jatinder Kumar Sharma | goal clean up (change request) | Product | Data Correction | null | Goal Management | null | null | 2020-09-29T16:27:51+05:30 | 2020-10-14T17:49:26+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Goals of the below mentioned employees has been cleaned up through the database. Please check and share us you feedback. Thanks & Regards, Mohamed Moosa A Adrenalin Help Desk |
377 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,380 | 5 | 1 | Closed | Its01 | null | null | null | null | null | null | null | 2020-09-30T10:03:07+05:30 | 2020-10-06T10:41:24+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | null | This ticket is closed and merged into ticket 10377 |
378 | Pls upload attached sheet from your end as these are inactive employees. -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to wh... | 10,381 | 5 | 1 | Closed | Sargam Gupta | Inactive Data upload - Emerg Contact details | Product | Service Request | null | null | null | null | 2020-09-30T10:55:28+05:30 | 2020-10-15T11:49:26+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will check the attached excel of Inactive employees contact details and upload the same in the Application. Will update you the same. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, the attached excel of Inactive employees Emergency contact details has be... |
379 | pls tell where this resignation is stuck. ---------- Forwarded message --------- From: <AyeYo@ayefin.com> Date: Fri, Jul 3, 2020 at 9:17 AM Subject: Anangi Kalisha Babu has raised Record Resignation form To: <sargam.gupta@ayefin.com> Hi, Anangi Kalisha Babu has raised Record Resignation form. Tran... | 10,382 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Separation Management | null | null | 2020-09-30T15:39:19+05:30 | 2020-10-15T15:50:43+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As discussed over call, we have updated the Resignation raised by the Employee - AYE0800's Approver as 'AYE5187'. Please check. Regards, Iswarya.S |
380 | Hi Iswarya, Kindly check for ECN : R07169 , as Self appraisal is approved from level 1 but not reflecting in reviewers workflow. Regards, Chaitali | 10,383 | 5 | 2 | Closed | Rinoy Sebastin | Data correction | Product | Service Request | null | Performance Management | null | null | 2020-09-30T18:03:57+05:30 | 2020-10-16T11:48:26+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As dicsussed over call, we will share the connection to check the below issue in the Self App... |
381 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,384 | 5 | 1 | Closed | Its01 | null | null | null | null | null | null | null | 2020-10-01T10:03:06+05:30 | 2020-10-06T10:41:24+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | null | This ticket is closed and merged into ticket 10377 |
382 | We are getting wrong F&F Date in Settlement Report. For example Emp : 40580. It is not showing Pay Date, instead it is showing the processed date | 10,385 | 5 | 1 | Closed | Vicky Shah | Clarification | Product | Patch Deployment | null | null | null | null | 2020-10-01T12:44:01+05:30 | 2020-10-16T12:49:38+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, We understand that you are getting wrong F&F Date in Settlement Report. It is not showing Pay Da... |
383 | Dear Team, Please below employee confirmation nor raised. Employee Code : C176621 And not showing in front below confirmation. Select * from WFS_FORMTRANS where RAISEDFOR ='C178878' and FLOWID ='9C15B6DAA5514C48' | 10,386 | 5 | 2 | Closed | Venkatesh | Confirmation re-initiation done from back | Product | Data Correction | null | Confirmation Management | null | null | 2020-10-01T15:02:22+05:30 | 2020-10-20T12:50:36+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and check on the confirmation for the employee ... |
384 | Pls fix appraisal issue as discussed on call. It should not display letters for last year. -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s... | 10,387 | 5 | 1 | Closed | Sargam Gupta | SCH_PIMS_INCLETTERGEN_2725
FN_LBK_INCRMTLET_OTHER_2725
SP's modified according to the requirement | Customization | Service Request | null | Performance Management | null | null | 2020-10-01T17:12:33+05:30 | 2020-10-16T17:49:19+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Sargam Gupta, As discussed over call, we have fixed the issue and also you have tested and confirmed. Please test and let us know if any help required. Regards, Iswarya.S Adrenalin Support |
385 | Dear Ask Adrenalin, Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password ... | 10,388 | 5 | 1 | Closed | Its01 | null | null | null | null | null | null | null | 2020-10-02T10:03:10+05:30 | 2020-10-06T10:41:25+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | null | This ticket is closed and merged into ticket 10377 |
386 | Dear Ask Adrenalin, Your password will expire on Today 01:44 PM. So, please change your domain password as soon as possible. If you are in outside of our office network, please use the URL for change your password https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password type... | 10,389 | 5 | 1 | Closed | Its01 | Password expiry | Product | Service Request | null | null | null | null | 2020-10-03T10:02:13+05:30 | 2020-10-06T10:41:06+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | null |
387 | Hi Team please update on this issue. Also today I was trying to change the candidate vacancy and made the status as "open" from "shortlist". Now candidate is not showing against that vacancy also not coming in "resume bank". Please check urgently. Candidate name starts with - Rupesh [cid:image005.png@01D69B... | 10,390 | 5 | 1 | Closed | Jatinder Kumar Sharma | candidate search | Product | Clarification | null | Requisition Management | null | null | 2020-10-05T13:27:47+05:30 | 2020-10-24T19:49:43+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | sandil.k@myadrenalin.com | null | null | Clarification | Below error coming as we are again adding the profile. [Description: cid:image001.jpg@01D69B26.7B6D6E00] , Hi Jatinder Kumar Sharma, On our analyses, we have observed that the Candidate is reflecting in the Resume bank. Please refer the below screenshot for the same. NOTE : Please use the Advance Search opti... |
388 | Pls add the default fields Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ah... | 10,391 | 5 | 1 | Closed | Jatinder Kumar Sharma | clarification on the Employee Transfer Upload | Product | Clarification | null | Employee Information | null | null | 2020-10-05T17:33:43+05:30 | 2020-10-21T10:47:42+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported concern, we have discussed and guided you over the call on the Employee Transfer upload and the same has been confirmed from your end. Regards, Mohamed Moosa A Adrenalin Help Desk |
389 | Hi Moosa, We had enabled the permanent address change for SuperHR fac users, however I am not able to do so pls check. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:7009... | 10,392 | 5 | 1 | Closed | Jatinder Kumar Sharma | patch | Product | Patch Deployment | null | null | null | null | 2020-10-06T09:53:52+05:30 | 2020-10-22T17:48:44+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | sandil.k@myadrenalin.com | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed over the phone, we will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, For the reported query, we have analyzed and deployed the patch(ADL_2009_18293) in the live environment, ... |
390 | Hi Team, Please check. Also permanent address and current address fields are coming opposite side for other team members. Hi Deepak, Please share the screenshot for your login and for Mounica too. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Fl... | 10,393 | 5 | 3 | Closed | Jatinder Kumar Sharma | Address update issue from candidate / clarification on contact details | Product | Data Correction | null | null | null | null | 2020-10-06T10:25:03+05:30 | 2020-11-14T00:53:01+05:30 | kr.deepak@religare.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, nitin.dixit@religare.com, sharma.jatinder@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, sharma.jatinder@religare.com, nitin.dixit@religare.com | sandil.k@myadrenalin.com, kr.deepak@religare.com | null | null | Software Problem | As discussed address field are correct for all now but permanent address some part mix with current address screen shot is below for your reference. [cid:image001.jpg@01D69BCD.A4665860] Current_Contact_Address1 Permanent_contact_Address1 Permanent_contact_city Pathribhog Chowk, Kalgi Chowk, Dehradun Ne... |
391 | Employee and manager comments are coming blank in PMS Manager Report 2725 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or en... | 10,394 | 5 | 1 | Closed | Sargam Gupta | Clarification | Customization | Clarification | null | Performance Management | null | null | 2020-10-06T10:51:27+05:30 | 2020-10-21T18:53:05+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, We understand that the Employee and manager comments are coming blank in PMS Manager Report 2725. We will check and update you. Regards, Iswarya.S, Hi Sargam Gupta, As we have verified in the "forms pending for approval" of the Approver - AYE2922 in the self appraisal form of AYE1148,AYE2... |
392 | Hi Alex, Please check urgently as employees are when clicking on submit, getting below error message. Even I have asked this employee to try now, he tried but same error. E-code - Employee_ID FullName 51801 Sanjay Kumar Singh [Description: cid:image001.png@01D69BE7.8572C410] From: Nitin Dix... | 10,395 | 5 | 1 | Closed | Jatinder Kumar Sharma | Formula Builder is not defined for the current PMS calendar | Product | Configuration | null | Performance Management | null | null | 2020-10-06T14:30:38+05:30 | 2020-10-21T15:54:42+05:30 | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Even I tried now. same issue. pls check. [cid:image005.png@01D69BED.F8866500] , Dear Jatin, Please check now . Thanks & Regards, Alexander Chandran, Product Support mailto:alexander.c@myadrenalin.com| M: +91.9952682168 | D: +91.44. 3024 7425 [cid:image001.jpg@01D5F879.B99F6520] [newlogo] ww... |
393 | Dear Team, Please check and resolve IRA (C140116) not able to view confirmation form to approve. select * from WFS_FORMTRANS where RAISEDFOR ='C178716' and FLOWID ='EA0F56998E8D4C4D' | 10,396 | 5 | 2 | Closed | Venkatesh | Confirmation initiation done from back end | Product | Data Correction | null | Confirmation Management | null | null | 2020-10-06T14:34:49+05:30 | 2020-10-22T09:51:18+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, Please join the below link to check on the confirmation query, https://ramachandranj.my.... |
394 | Hi Moosa, Pls check . From: Deepak Kumar Sent: Tuesday, October 06, 2020 2:51 PM To: Jatinder Kumar Sharma; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: RE: E Code to be Created _ Amit Kumar Jhedoo & Apaar Verma Hi, Kindly confirm on this candidate is joining today. Thanks & Regards, Deepak... | 10,397 | 5 | 3 | Closed | Jatinder Kumar Sharma | issue in photo file | Product | Clarification | null | Offer Management | null | null | 2020-10-06T14:52:18+05:30 | 2020-10-21T19:50:03+05:30 | kr.deepak@religare.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | kr.deepak@religare.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As we discussed over the phone , on our analyses, we have tried uploading the files one by one , then photo file alone was not uploaded, hence the same file was zipped and uploaded successfully. And the same has been done and confirmed from your end. Regards, Mohamed M... |
395 | Hi Iswarya, As discussed , Please check !! for below ECN's Regards, Chaitali 56993 Amit Sharma May 22 2020 Attendance Regularization 56993 Amit Sharma May 29 2020 Attendance Regularization ... | 10,398 | 5 | 3 | Closed | Rinoy Sebastin | Data correction | Product | Data Correction | null | Performance Management | null | null | 2020-10-06T16:43:27+05:30 | 2020-10-22T11:49:50+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over call, we will share the connection to check the below issue in the Self App... |
396 | Dear Team, We are unable to get the Inactive employees in Employee Details Report_Kims Regards Divya 7337556722 | 10,399 | 5 | 2 | Closed | DivyaSri | It is ireporter the inactive condition was not given,so we added it and added the column pay group in ireporter | Product | Data Correction | null | null | null | null | 2020-10-06T17:12:13+05:30 | 2020-10-22T15:48:31+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query the inactve employees data are not reflecting in the report.We need to take... |
397 | Pls update. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | In... | 10,400 | 5 | 3 | Closed | Jatinder Kumar Sharma | patch | Product | Patch Deployment | null | null | null | null | 2020-10-07T16:34:16+05:30 | 2020-10-22T17:48:45+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | sandil.k@myadrenalin.com | null | null | Software Problem | Hi Jatinder Kumar Sharma, For the reported query, we have analyzed and deployed the patch(ADL_2009_18293) in the live environment, post that it is working fine now, the permanent address can be editable by the Super HRFac. Please check the same from your end and share us your feedback. Regard... |
398 | Pls check. [cid:image001.png@01D69D71.F1C345A0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> V... | 10,401 | 4 | 1 | Resolved | Jatinder Kumar Sharma | PMS DOJ eligibility config change and PMS initiation | Product | Configuration | null | Goal Management | null | null | 2020-10-08T12:53:17+05:30 | 2020-10-08T15:04:12+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, On our analyses, we have observed that the DOJ of Emp:94632 is 05-Oct-2020. But as per the review details config for Appraisal 20-21 PMS calendar, the DOJ should be less than 01-Oct-2020. Hence the PMS process for the reported employee was not triggered. Please refer the screenshot ... |
399 | Hi Moosa, Please create below consultant. Post that will share the employee whose source has to be changed. Name - i4 Consulting services Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91... | 10,402 | 5 | 3 | Closed | Jatinder Kumar Sharma | Consultant creation (change request) | Product | Data Correction | null | null | null | null | 2020-10-09T10:27:07+05:30 | 2020-11-19T23:50:50+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the below mentioned consultant has been created through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Moosa, Please change the source for below employee as consu... |
400 | Hi , I would like to have a detailed report on vacancy -wise candidate history report. Where against the vacancy ,for an each candidate who was mapped for that vacancy a detailed hostory report will come. | 10,403 | 5 | 3 | Closed | Sangeeta Mukherjee | Clarification | Product | Clarification | null | null | null | null | 2020-10-09T13:52:19+05:30 | 2020-10-27T14:50:02+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sangeeta Mukherjee, As per request, We understand a detailed report on the vacancy -wise candidate hi... |
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