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values | cf_known_issue float64 | cf_fix_type float64 | created_at stringlengths 25 25 | updated_at stringlengths 25 25 | cc_emails stringlengths 17 566 ⌀ | reply_cc stringclasses 641
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401 | Dear Team, https://prod-hrms-elb-1776633576.ap-south-1.elb.amazonaws.com/Consultant/ConsultantLoginPage.aspx?obj=0qKjcPeCekVWk6qIyKNDQw%3d%3d Consultant portal need to change the URL and login page also. https://hrms.kimshospitals.com/candidate/LoginPage.aspx?obj=0qKjcPeCekVWk6qIyKNDQw%3d%3d In this URL need to ... | 10,404 | 5 | 1 | Closed | DivyaSri | As they are busy with payroll we will take query after payroll | Product | Service Request | null | null | null | null | 2020-10-09T16:26:17+05:30 | 2020-11-12T10:49:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,you have left for the day and can't provide the connection and we will ta... |
402 | Dear Team, We require the Clock in Clock out 2371 for IT department from 01st Apr'20 to 30th Sep'20. Regards Divya 7337556722 | 10,405 | 5 | 1 | Closed | DivyaSri | Taken and given the clock in and out report 2371 | Product | Service Request | null | null | null | null | 2020-10-10T14:35:21+05:30 | 2020-10-27T10:52:15+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As you have send the connection now,we will check the report clock in clock out 2371 and update yo... |
403 | Dear Team, My name was reflecting as Divya Sri Yerra Yerra need to remove last name as Yerra, it was reflecting 2 times. Regards Divya 7337556722 | 10,406 | 5 | 1 | Closed | DivyaSri | YERRA name was there in middle name and last name so it was repeating both times in payslip | Product | Clarification | null | Employee Information | null | null | 2020-10-10T16:34:20+05:30 | 2020-10-27T13:48:53+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, We have taken the connection for above reported query,we will check and update you on the status ... |
404 | Hi Moosa, Goals coming twice for below employee. Please check. Employee_ID FullName 1136 K Viswanathan Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-... | 10,407 | 5 | 1 | Closed | Jatinder Kumar Sharma | Goal uploaded twice clean up | Product | Data Correction | null | Goal Management | null | null | 2020-10-12T10:06:36+05:30 | 2020-10-27T11:53:05+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, On our analyses , we have observed that the Goals of the Employee has been uploaded twice, hence the same is reflected twice in the form. Now the same has been rectified though the database by removing the additional uploaded goals. Please now check the same from your end and share... |
405 | Hi Team, Please check nomination details are not coming in report for this employees. Report name - Nomination Detail History Report [cid:image001.png@01D6A0BE.8594F310] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sec... | 10,408 | 5 | 3 | Closed | Jatinder Kumar Sharma | Nomination clarification | Product | Clarification | null | null | null | null | 2020-10-12T17:39:09+05:30 | 2020-10-27T18:52:20+05:30 | moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, nitin.dixit@religare.com | moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, nitin.dixit@religare.com | nitin.dixit@religare.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the phone, on our analyses on the reported query, we have observed that the employee has not nominated any one, hence the same is not coming in the report. Please refer the screenshot attached from your end where under nominees section, it is showing blank. Please... |
406 | Please update his father name as its length issue so not able to update from front end. E-code – 94643 Father name - Shravan Singh Bhopal Singh Solanki Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-2013... | 10,409 | 5 | 1 | Closed | Jatinder Kumar Sharma | Column length extension and update | Product | Data Correction | null | null | null | null | 2020-10-12T17:57:08+05:30 | 2020-10-28T10:55:42+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As we discussed, based on your request, we will check on the column length and update you the status once it is extended. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As per your request, we have altered the TEXT_2 column length as 45 in the ta... |
407 | Move all forms of Sachin (Aye0042) to Aye0030 ---------- Forwarded message --------- From: HR OPERATIONS <hroperations@ayefin.com> Date: Tue, Oct 13, 2020 at 10:48 AM Subject: Attendance regularization issue (Aligarh branch) To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Md Kamran Khan <kamran.khan@ayefin.com> ... | 10,410 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-10-13T10:50:32+05:30 | 2020-10-28T12:52:43+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, Post Analysis, we understand that the attendance regularization of Sachin (Aye0042) need to be moved to Aye0030. Will check and update you. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As discussed over call, we have updated the Attendance Regularization transactions to Aye00... |
408 | Kindly change DOJ of below mentioned employee as 05-Oct-20. EMP_STAFFID EMP_COMPANYNAME EMP_DATEOFJOINING EMPLOYEE_DESIGNATION_NAME EMPLOYEE_DEPARTMENT_NAME EMPLOYEE_LOCATION_NAME AYE5358 Tripti Lal 10/12/2020 Management Trainee Strategy Head Office - Gurgaon AYE5360 ... | 10,411 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Employee Information | null | null | 2020-10-13T15:50:30+05:30 | 2020-10-28T17:51:29+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As requested will check and change the DOJ of the below employees as 05-Oct-20. Will update the date and revert you. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, We have update the DOJ of the below employees as 05-Oct-20. AYE5358 AYE5360 Please check all the colum... |
409 | Fix mobile app issue for Aye5320. From: Vikram Shingade <vikram.shingade@ayefin.com <mailto:vikram.shingade@ayefin.com> > Sent: 13 October 2020 09:29 To: Govind Mishra <govind.mishra@ayefin.com <mailto:govind.mishra@ayefin.com> > Cc: Suhas Dagade <suhas.dagade@ayefin.com <mailto:suhas.dagade@ayefi... | 10,412 | 5 | 1 | Closed | Sargam Gupta | Device ID already registered with old employee code | Product | Configuration | null | null | null | null | 2020-10-13T16:00:51+05:30 | 2020-10-28T16:54:23+05:30 | ask.adrenalin@myadrenalin.com, govind.mishra@ayefin.com | ask.adrenalin@myadrenalin.com, govind.mishra@ayefin.com | govind.mishra@ayefin.com | null | null | Software Problem | Hi Sargam Gupta, We understand that the click on the app every time the signup page is automatically appearing and after filling all the required information of signup page the Alert message is appearing saying ‘DeviceID already registered. Also please try updating the mobile app in the play store and try once. We w... |
410 | Dear Team, Need to add Trainee to Regular in Separation type in Employee Deactivation. Regards Divya 7337556722 | 10,413 | 5 | 1 | Closed | DivyaSri | As discussed over the call,we had guided you to create a new separation type in the application
Step1: Kindly navigate to "Two field Master-HRMS " form and choose a resignation type in the separation and create a new separation type
Step2: Then you have to create a reason in the "reason master" form and then map in... | Product | Clarification | null | Separation Management | null | null | 2020-10-13T16:48:32+05:30 | 2020-10-28T17:51:30+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,we will check and update you on the status. Regards, Adrenalin Supp... |
411 | Dear Team, Need to know the Compoff Date from 7 days to higher days. Regards Divya 7337556722 | 10,414 | 5 | 1 | Closed | DivyaSri | Leave additional configuration the date picker range is there for compoff | Product | Configuration | null | Absence, Time and Attendance | null | null | 2020-10-13T17:38:24+05:30 | 2020-10-29T10:49:13+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we will take the connection tomorrow,check and update you on the status. ... |
412 | Dear Team, Below confirmation form not able to view in front end. select * from WFS_FORMTRANS where RAISEDFOR in ('C178880') and FORMID ='CONF_APP_2275' Regards Venkatesh .P | 10,415 | 5 | 2 | Closed | Venkatesh | Data correction done from back end | Product | Data Correction | null | Confirmation Management | null | null | 2020-10-13T20:22:43+05:30 | 2020-10-29T19:51:58+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As stated, we will check and make visible the confirmation approval at approver's bucket. we wil... |
413 | Not able to find D1524 in re-initiation form. Config is set for 4 months and employee was deactivated 2 months back. Also, other employees deactivated along with this code is available in re-initiate form except this one. | 10,417 | 5 | 3 | Closed | Swati Tendulkar | Reemployed employee can not be reinitiated | Product | Clarification | null | Separation Management | null | null | 2020-10-14T12:50:49+05:30 | 2020-10-29T19:51:58+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, As discussed I will check and confirm on the employee re-initiation not showing for the... |
414 | Test Ticket raised by Dhivya. | 10,418 | 5 | 1 | Closed | Priyadharshini K | test transaction | Product | Configuration | null | null | null | null | 2020-10-15T11:19:51+05:30 | 2020-10-30T11:49:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Priyadharshini K, We have done the analysis and shared our feedback. Regards, Adrenalin Sup... |
415 | Dear Team, Please check below employees when they click on forget password from Adrenalin App. OTP wil not get and from the backend also OTP will not show. Getting popup message as Internal system error.. Employee code : C108732 and C175252 select * from PDA_LOGIN_MASTER_T where EMP_ID in ('C17525... | 10,419 | 5 | 2 | Closed | Venkatesh | Might be issue at that time with network or mobile deice related | Product | Clarification | null | null | null | null | 2020-10-15T12:44:10+05:30 | 2020-10-31T12:48:40+05:30 | ramachandran.j@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | ramachandran.j@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As stated, the mobile app is showing error while clicking on the forgot password. We will ... |
416 | Dear team, Please answer the below concern items on priority. Attendance for 5th October has not been updated, kindly help with a query to resolve the issue. Data upload issues on excel templates Report for reward & recognition to be created/displayed Regards, Sandeep Thungaturthy ATTENTION: The informat... | 10,420 | 5 | 1 | Closed | Sandeep Thungaturthy | Data issue | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-10-15T13:26:02+05:30 | 2020-11-20T12:49:35+05:30 | ask.adrenalin@myadrenalin.com | null | null | null | null | Service Request | Hi Sandeep Thungaturthy, We will send you a connection to work on the above query regard to attendance data issue and will share the updates with you. Regards, Jayakrishnan.N Adrenalin Support , Hi Sandeep Thungaturthy, Please join the below link to check on the requested queries, https://us02... |
417 | Hi, It has been noticed that for few employees Final closure is not getting submitted and the transaction is getting incomplete with out any error for past relieving dates. Request to short out the issue on urgent basis. | 10,421 | 5 | 4 | Closed | Sandip Chanda | activity clearance not Triggered, | Product | Clarification | null | null | null | null | 2020-10-15T15:38:54+05:30 | 2020-10-30T12:47:03+05:30 | haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in, ruturaj.r@myadrenalin.com, sandip.p@myadrenalin.com | haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in, ruturaj.r@myadrenalin.com, sandip.p@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We understand Final closer Form is not submitted For attached employees, Hence we will check and resolved the ... |
418 | Hi, Im raising this ticket for transactional queries. | 10,422 | 5 | 2 | Closed | Priyadharshini K | ticket raised for test purpose. | Product | Configuration | null | Organization Structure | null | null | 2020-10-15T17:31:43+05:30 | 2020-10-30T18:52:55+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Priyadharshini K, Updating the status of the ticket. Regards, Adrenalin Support |
419 | Hi Sandil, As discussed, while Add/Edit in Vacancy dashboard if we are updating experience details without "To date" its not allowing us to submit the form. Earlier it was not mandatory. Please check this issue. [cid:image001.png@01D6A31E.6A396120] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager ... | 10,423 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the experience details update | Product | Clarification | null | null | null | null | 2020-10-15T18:10:29+05:30 | 2020-10-31T16:50:47+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, kr.deepak@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, kr.deepak@religare.com | sandil.k@myadrenalin.com, kr.deepak@religare.com | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As communicated over the phone, please map the checkbox of the column 'Current' under the Experience Details when you ... |
420 | Dear Team, We need to know which FAC assign to which Form name. Regards Divya 7337556722 | 10,424 | 5 | 2 | Closed | DivyaSri | Facilitator form | Product | Clarification | null | null | null | null | 2020-10-16T11:50:51+05:30 | 2020-10-31T11:49:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call it is facilitator form where we can see which fac is assigned to the emplo... |
421 | Hi Dhivya, As discussed, Please check approver has rejected AR for Mar-Apr months, wherein same is not updated. Neither HR is able to re-raise it again, system is throwing error as ECN: 100016 Regards, Chaitali | 10,425 | 5 | 3 | Closed | Rinoy Sebastin | hr was able to raise,we have not done any changes | Product | Configuration | null | Absence, Time and Attendance | null | null | 2020-10-16T11:52:19+05:30 | 2020-10-31T16:50:48+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, Post analysis we understood that the Rejection status has been updated in all of the tables.... |
422 | Hi Moosa, Please change the resignation date for below employee from backend. Hope notice days will change automatically. · E code - 90988 · Resignation – 18- Sep-2020 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Priu... | 10,426 | 5 | 3 | Closed | Jatinder Kumar Sharma | Letter date update (change request) | Product | Data Correction | null | Separation Management | null | null | 2020-10-16T12:54:52+05:30 | 2020-10-31T14:50:28+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, nitin.dixit@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, nitin.dixit@religare.com | nitin.dixit@religare.com | null | null | Change Request | Is this done , Hi Jatinder Kumar Sharma, As discussed, based on your request the letter date as 16-Sep-2020 and Shortfall Notice as 31 days has been updated for 90988 through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Hel... |
423 | Dear Team, Approver cannoot able to view Leaves request form for approve. select * from WFS_formtrans where ACTOR ='C152826 ' and FORMID ='LMS_LEAVEREQUEST' Please find the attachment and resolve ASAP. | 10,427 | 5 | 2 | Closed | Venkatesh | Clarified on the levels of approval | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-10-16T19:24:53+05:30 | 2020-11-04T21:53:22+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10419, Hi Venkatesh, As per the query, It seems that the reporting authority is not able to view the leave requ... |
424 | Hi Concern, I want to tag some employees under Prafull Chandra Ray (12965) but Prafull Chandra Ray (12965) is not showing in Reassign Reportee. Please look into this matter. | 10,428 | 5 | 2 | Closed | Sandip Chanda | provided the clarification | Product | Clarification | null | null | null | null | 2020-10-17T13:24:23+05:30 | 2020-10-30T12:46:01+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We understand Resign Reportee Prafull Chandra Ray (12965) is not showing, He... |
425 | Pl. move Swaraj's mid year form in Jeetika's HRIS login as she would complete the review. His ecode is 54029. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | ht... | 10,429 | 5 | 3 | Closed | Jatinder Kumar Sharma | approval data correction (change request) | Product | Data Correction | null | Goal Management | null | null | 2020-10-19T16:37:03+05:30 | 2020-11-03T18:49:46+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As discussed, based on your request, the Self Appraisal form of 54029 has been moved to 91131 for the approval through the database. Please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
426 | Hi Team, Looks some issue with the HRIS. As not able to approve e-codes, even not able to edit offers. Also reports not coming through emails from HRIS, pls check urgently. [cid:image001.png@01D6A63E.2FD43D70] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Brokin... | 10,430 | 5 | 4 | Closed | Jatinder Kumar Sharma | Separation Dump 611 Report has been processing for long time, hence the other transactions were not able to process into the system | Product | Data Correction | null | null | null | null | 2020-10-19T17:35:39+05:30 | 2020-11-03T18:49:46+05:30 | sandil.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | sandil.k@myadrenalin.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed over the phone, post analyzing we have observed that the Separation Dump 611 Report has been processing for long time, hence the other transactions were not able to process into the system. Now the same has been rectified through the database with the help of your internal IT... |
427 | Dear Team, Employee confirmation not raised after extended. Please Check and resolve ASAP. select * from ERM_CONFIRMATION_DETAILS where EMP_STAFFID ='C178417' | 10,431 | 5 | 2 | Closed | Venkatesh | Confirmation initiated from back end | Product | Data Correction | null | Confirmation Management | null | null | 2020-10-19T18:36:13+05:30 | 2020-11-04T21:53:23+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As stated, the confirmation is not initiated after the extension period completes. We will check... |
428 | pls take this on priority. ---------- Forwarded message --------- From: Gunavanth K <gunavanth.k@ayefin.com> Date: Mon, Oct 19, 2020 at 11:24 AM Subject: FW: Error in Offer Letter To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Nirvesh Mehrotra <nirvesh.mehrotra@ayefin.com>, Vinay A < vinay.a@ayefin.com> D... | 10,432 | 5 | 1 | Closed | Sargam Gupta | Bookmark not modified - Old Bookmark | Customization | Configuration | null | Offer Management | null | null | 2020-10-20T10:59:19+05:30 | 2020-11-04T11:49:14+05:30 | iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | iswarya.s@myadrenalin.com, dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, Post Analysis, we will check the bookmarks in the offer letter template and update you on priority. Regards, Iswarya.S, Hi Sargam Gupta, Post Analysis, we have removed the old bookmarks - Confirmation date, Notice Period and Confirmation from Termination Notice and mapped the new bookmarks.... |
429 | Dear Team, We need trainee to regular employees report with their new id no's. Regards Divya 7337556722 | 10,433 | 5 | 1 | Closed | DivyaSri | Created a ireporter | Product | Clarification | null | null | null | null | 2020-10-20T12:07:08+05:30 | 2020-11-11T15:48:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,we need to information regarding triainee to regular report creation,we t... |
430 | Dhivya, As discussed ,approver has approved Day Based AR transactions, but same is not getting updated on pulse. Kindly elaborate the disconnect . Approver's ECN : 12663 Employees ECN: 82324 ,12670 Regards, Chaitali | 10,434 | 5 | 3 | Closed | Rinoy Sebastin | some html url is framed before docid by default from the device. | Product | Configuration | null | Absence, Time and Attendance | null | null | 2020-10-20T13:19:53+05:30 | 2020-11-04T13:49:17+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over the call with Chaitali, post analysis we understood that the Document ID ... |
431 | Hi Dhivya, As discussed, kindly assist in copying the data, as size is quite huge. Regards, Chaitali | 10,435 | 5 | 3 | Closed | Rinoy Sebastin | data size being huge | Product | Clarification | null | Performance Management | null | null | 2020-10-20T14:23:49+05:30 | 2020-11-06T12:54:08+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10434, Hi Rinoy Sebastin, Please provide us sometime, we will share the connectivity and help you on the query r... |
432 | Dear team, We are unable to download the clock in clock out report. Please fix it on priority. Regards sandeep From: Sandeep Thungaturthy Sent: 20 October 2020 14:49 To: Dhanush Kumar G <dhanush.C101208@in.exidelife.intranet> Cc: Ashima Mathur <ashima.mathur1@exidelife.in>; Hemanth Rao N <hemanth.raon@e... | 10,436 | 5 | 1 | Closed | Sandeep Thungaturthy | Duplicate attendance record | Product | Data Correction | null | null | null | null | 2020-10-20T14:50:13+05:30 | 2020-11-18T19:51:11+05:30 | shishira.c101498@exidelife.in, ask.adrenalin@myadrenalin.com | shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Clarification | Hi Sandeep Thungaturthy, Kindly join the below connection to work on the above query regard to issue in downloading clock in clock out report. https://us02web.zoom.us/j/83767982536?pwd=SzZSZ3dETzVXM1hhbUY5bVYveDErQT09 Regards, Jayakrishnan.N Adrenalin Support , Hi Sandeep Thungaturthy, P... |
433 | Hi Moosa, Please clean the goals for below employees as they will update fresh goals. Also remove self-appraisal approval forms if any against these employees. Amandeep Singh-92255 Gaurav Sharma-92852 Rahul Sharma- 53554 Vipul Srivastava-56901 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - ... | 10,437 | 5 | 2 | Closed | Jatinder Kumar Sharma | Goal cleanup (change request) | Product | Data Correction | null | Goal Management | null | null | 2020-10-20T18:01:35+05:30 | 2020-11-05T11:48:49+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, For the reported query, we will clean up the goals and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As discussed, based on your request, the PMS goals and self appraisal has been cleaned u... |
434 | Pls check looks absent data table not coming for this email. From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Wednesday, October 21, 2020 8:03 AM To: Jatinder Kumar Sharma Subject: Attendance Regularization Reminder for Absenteeism Importance: High Dear Jatinder Kumar Sharma, ... | 10,438 | 5 | 2 | Closed | Jatinder Kumar Sharma | mail trigger issue | Product | Clarification | null | null | null | null | 2020-10-21T09:22:02+05:30 | 2020-11-17T16:52:03+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, For the reported query, we will check and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Pls confirm why I didn’t get solution on this. Still today this email didn’t trigger to me. , Hi Jatinder Kumar Sharma, On our analyses, we have... |
435 | Pla clean for below employee to and confirm. Employee_ID FullName 56897 Abhijeet Banerjee From: Jatinder Kumar Sharma Sent: Tuesday, October 20, 2020 6:01 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: pls clean goals and self-appriasl forms if any raised.... | 10,439 | 5 | 3 | Closed | Jatinder Kumar Sharma | Goals clean up (change request) | Product | Data Correction | null | Goal Management | null | null | 2020-10-21T11:21:17+05:30 | 2020-11-05T11:48:50+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As discussed, based on your request, the PMS goals and self appraisal has been cleaned up through the database for the mentioned employees. Please check the same from you end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
436 | Hi Moosa, Please move this form to Jaydeep for approval - 94507 Employee code whose form need to move - 94472 [cid:image001.png@01D6A79D.E4379400] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-2013... | 10,440 | 5 | 3 | Closed | Jatinder Kumar Sharma | Approval change request | Product | Data Correction | null | null | null | null | 2020-10-21T11:33:01+05:30 | 2020-11-05T12:48:22+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Separation of 94472 has been moved to 94507 for the approval through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
437 | Pls check have tried many times. Please check what is the issue coming now everyday. [cid:image001.png@01D6A7A7.E9259660] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70... | 10,441 | 5 | 3 | Closed | Jatinder Kumar Sharma | Report mail Config | Product | Configuration | null | null | null | null | 2020-10-21T12:44:58+05:30 | 2020-11-07T13:49:11+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed over the phone, we will check on the report and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As discussed, for the reported query, we have analyzed and reconfigured the Report Mail Service, post tha... |
438 | Pls remove below bank accounts once more case will share by today or tomorrow as approval is pending. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO IFS_NO EMP_MODIFIEDON 34793 Prashant Sali HDFC BANK 50100343209750 HDFC0000181 13-Jul-20 94571 Tarun ... | 10,442 | 4 | 2 | Resolved | Jatinder Kumar Sharma | Bank Details Clean up (change request) | Product | Data Correction | null | null | null | null | 2020-10-21T15:08:38+05:30 | 2020-10-21T15:28:30+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Bank Details has been cleaned up for the mentioned employees through the database. Please check the same from your end and shar us you feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
439 | pls check this employee not coming at advance search. From: Farha Naaz Sent: Thursday, October 22, 2020 12:03 AM To: Jatinder Kumar Sharma Cc: Tanmoy Bhadri; Nitin Dixit Subject: Please help in below error [cid:image001.png@01D6A806.ADF800F0] Thanks & Regards Farha Naaz Deputy Manager - Human Resources ... | 10,443 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-10-22T09:23:08+05:30 | 2020-11-06T12:54:08+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, Please share us the candidate's Full name and Vacancy details for further clarifications on the same. Regards, Mohamed Moosa A Adrenalin Help Desk , Name Deepak joshi. Old Vacancy- DEPUTY MANAGER - BROKING.7886-99 , Ignore its done now. , Hi Jatinder Kum... |
440 | Pls confirm. From: Jatinder Kumar Sharma Sent: Wednesday, October 21, 2020 12:44 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com); Sandil K <Sandil.k@myadrenalin.com> (Sandil.k@myadrenalin.com); Alexander Chandran (Alexander.C@myadrenalin.com) Subject: not able to get the report ove... | 10,444 | 5 | 3 | Closed | Jatinder Kumar Sharma | Report Mail Config | Product | Configuration | null | null | null | null | 2020-10-22T09:41:03+05:30 | 2020-11-07T13:49:12+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, We are working on the query, over the remote session, will update you once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, for the reported query, we have analyzed and reconfigured the Report Mail Service, post that the re... |
441 | Dear Team, Need to add sub category in help desk master. Regards Divya 7337556722 | 10,445 | 5 | 2 | Closed | DivyaSri | Created a sub category in the help desk master | Product | Clarification | null | Office Administration | null | null | 2020-10-22T12:15:41+05:30 | 2020-11-06T12:54:09+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we guided you to create a sub category in the Help desk master and you... |
442 | Dear Team, Need to add cost center in Employee details report_KIMS. Regards Divya 7337556722 | 10,446 | 5 | 2 | Closed | DivyaSri | Added a column cost center in the report | Product | Clarification | null | null | null | null | 2020-10-22T12:19:17+05:30 | 2020-11-06T12:54:09+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we add the cost center column in the employee details report kims. ... |
443 | Dear Team, We need the Family Details Report. Regards Divya 7337556722 | 10,447 | 5 | 2 | Closed | DivyaSri | Created a family details report in the ireporter. | Product | Clarification | null | null | null | null | 2020-10-22T12:22:55+05:30 | 2020-11-06T14:49:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As per your request we will check whether we are able to create a family details report in the irepor... |
444 | Dear Team, We are assigned the AUDITFAC to 90105394 but he is unable to see the employees attendance calendar and pay slip. Regards Divya 7337556722 | 10,448 | 5 | 2 | Closed | DivyaSri | Mapping was not there in the manage role player | Product | Configuration | null | null | null | null | 2020-10-22T12:38:29+05:30 | 2020-11-06T17:49:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,you informed us that,you had assigned the auditfac to one of the emplo... |
445 | Pls remove bank details for below 2 also. 94580 = HDFC to remove. 94198 = HDFC to remove. From: Jatinder Kumar Sharma Sent: Wednesday, October 21, 2020 3:08 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: pls remove below bank accounts Pls remove below bank accounts... | 10,449 | 5 | 3 | Closed | Jatinder Kumar Sharma | Bank Details Clean UP | Product | Data Correction | null | null | null | null | 2020-10-22T13:08:03+05:30 | 2020-11-06T14:49:33+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Bank Details of the mentioned employees has been cleaned up through the database. Please check from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
446 | Hi Moosa, Please check in “Employee separation Details 611” column “ AM” Resignation_status_L1 is showing as pending. However it was auto approved. Please check. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125... | 10,450 | 5 | 3 | Closed | Jatinder Kumar Sharma | Customization report | Customization | Data Correction | null | null | null | null | 2020-10-22T13:36:41+05:30 | 2020-11-18T18:52:50+05:30 | ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, Post analyzing on the reported query, we have rectified the transaction of the Employee through the database. Please check once the report has been regenerated. Regards, Mohamed Moosa A Adrenalin Help Desk, It is done for all such cases? , Pls update on all c... |
447 | Pls check while modifying the LWD, separation type and separation reason not coming. [cid:image001.png@01D6A892.A4338620] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094... | 10,451 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Separation Management | null | null | 2020-10-22T16:45:27+05:30 | 2020-11-06T17:49:21+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the phone, please map the role "Role Addition" in the "Action Reason Role Mapping" form for the separation type and reason mapping. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
448 | [cid:image001.png@01D6A896.A78B3FD0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that ste... | 10,452 | 5 | 3 | Closed | Jatinder Kumar Sharma | iReporter URL migration | Product | Data Correction | null | null | null | null | 2020-10-22T17:14:06+05:30 | 2020-11-06T17:49:21+05:30 | sandil.k@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | sandil.k@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, The reported iReporter has been rectified through the database. Please check now and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
449 | Hi Moosa, Please check as in document designer timings are 8.30 to 5.30, however in offer letter its coming as 9 to 6 Template - RSL-DM-BIO From: Deepak Kumar Sent: Friday, October 23, 2020 9:24 AM To: Jatinder Kumar Sharma Cc: Nitin Dixit Subject: RE: Offer Request: Ayan Chatterjee Hi Jatinder, Is... | 10,454 | 5 | 3 | Closed | Jatinder Kumar Sharma | Offer Letter Re creation | Product | Data Correction | null | null | null | null | 2020-10-23T10:56:12+05:30 | 2020-11-11T09:49:28+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, kr.deepak@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, kr.deepak@religare.com | kr.deepak@religare.com | null | null | Software Problem | Hi Jatinder Kumar Sharma, We are working on the reported query over the remote session, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Moosa, Please update on this we have to share the offer with BHR. Thanks & Regards, Deepak Kumar Human Re... |
450 | Dear Team, Onboarding issue. cannot able to complete. A205567 | 10,455 | 5 | 2 | Closed | Venkatesh | On-boarding getting submitted now | Product | Clarification | null | null | null | null | 2020-10-23T15:53:22+05:30 | 2020-11-11T18:50:32+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As discussed, We will have a connection and check on the Onboarding not able to complete for the... |
451 | Hi Moosa, Please check as this advance salary request must reflect under Tanmoy-91303 workflow also. Pls check. [cid:image001.png@01D6AB96.AA289A00] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-20130... | 10,456 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-10-26T12:51:30+05:30 | 2020-11-10T14:51:52+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, On our analyses, we have observed that the Advance Salary Request of the employee :92314 is pending under two approvers only. Please check the screenshot for your reference and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
452 | Dear Team, Please check and resolved on priority, employees are not able login in Adrenalin Mobile app. The Getting Error as Unhandled Request 503. Venkatesh .P | 10,457 | 5 | 3 | Closed | Venkatesh | IIS needs to be observed and have to restart it once Unhandled request error occurs | Product | Configuration | null | null | null | null | 2020-10-26T14:42:31+05:30 | 2020-11-10T15:48:17+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10455, , Hi Venkatesh, We will have a connection and check on the issue. please join the same link ... |
453 | Hi Moosa, Please change the resignation date as mentioned below for subjected e-code · Resignation Date – 1-Aug-20 Rest of the details will remain same. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector... | 10,458 | 5 | 3 | Closed | Jatinder Kumar Sharma | Relieving date (change request) | Product | Data Correction | null | Separation Management | null | null | 2020-10-26T15:47:32+05:30 | 2020-11-10T16:52:16+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, nitin.dixit@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, nitin.dixit@religare.com | nitin.dixit@religare.com | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Relieving Date of 1028 has been updated as '01 Aug 2020' through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As per your requ... |
454 | Hi Dhivya, Please check ECN :12735, had raised raised leave request on 2020-10-13 17:19:07.000 which got approved on same day at 2020-10-13 18:22:45.197. But dint receive any mail post approval. Please check to identify the same. Regards, Chaitali | 10,459 | 5 | 3 | Closed | Rinoy Sebastin | hope employee was in that role earlier | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-10-26T16:08:45+05:30 | 2020-11-11T12:50:28+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, We tried reaching you, however unable to connect. Request you to please let us know your conve... |
455 | Dear Team, As per the trail mail, please help in resolving the same. Regards Sandeep Thungaturthy From: Pooja Yadav <pooja.yadav2@exidelife.in> Sent: 27 October 2020 11:55 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Cc: Preetika Rohatgi <preetika.rohatgi@exidelife.in> Subject: FW: IHRIS ... | 10,460 | 5 | 1 | Closed | Sandeep Thungaturthy | Data correction - Weekly off scheduler. | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-10-27T12:00:52+05:30 | 2020-11-13T10:50:47+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Clarification | Hi Sandeep Thungaturthy, We will send you a connection to work on the above query regard to attendance sync issue for the mentioned employee and will share the updates with you. Regards, Jayakrishnan.N Adrenalin Support, Issue is resolved |
456 | Hi Moosa, Have uploaded this spot light twice, however still it's not reflecting at spot light section. Please check. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-... | 10,461 | 5 | 3 | Closed | Jatinder Kumar Sharma | Policy sync | Product | Clarification | null | null | null | null | 2020-10-27T12:49:26+05:30 | 2020-11-13T10:50:48+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, The Spotlight has been synced through the app server, please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk , Not yet reflecting. , Hi Jatinder Kumar Sharma, As discussed over the phone, the reported spotlight is working ... |
457 | Dear Team. Please check now resolved. form pending with C152826, but in front end showing only 2. | 10,462 | 5 | 2 | Closed | Venkatesh | Rejected requests have been removed from the approver's bucket | Product | Data Correction | null | null | null | null | 2020-10-27T17:51:00+05:30 | 2020-11-11T22:50:34+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, Please join the below link, https://ramachandranj.my.webex.com/join/ramachandran.j ... |
458 | Dear Team, Unable to update Bank Details for this employee 90900242. Emp Id : 90900242 Employee Name : Anagha G Nair Bank Name : SBI Bank A/c No : 39711794804 DOJ : 23/10/2020 Regards Divya 7337556722 | 10,463 | 5 | 1 | Closed | DivyaSri | It was struck in the queue and after deleting it they are able to update the bank details for the below mentioned employee. | Product | Clarification | null | null | null | null | 2020-10-27T17:56:44+05:30 | 2020-11-12T17:53:08+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,as you are not available to provide connection now,we will take conne... |
459 | Pls move self-appraisal form for - 90150, to Jeetika's workflow for approval - 91131 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<... | 10,464 | 5 | 1 | Closed | Jatinder Kumar Sharma | we have updated the actor in WFS_FORMTRANS for the self appraisal as per the requirement. | Product | Data Correction | null | Performance Management | null | null | 2020-10-28T09:15:16+05:30 | 2020-11-12T14:51:30+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request we will move the mentioned employee's self appraisal form to the queue of the mentioned employee (91131) and let you know. Regards, Adrenalin Help Desk Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Jatinder Kumar Sharma, As per your... |
460 | Hi Alex, As moosa is on leave, please let us know which report need to follow as we need to see remarks given by L1 and L2 with rating. Currently we are following "PMS Final Rating Report" and "PMS Goals Summary Report" however remarks are not available in these reports. Thanks & Regards, Jatinder Kumar... | 10,465 | 5 | 1 | Closed | Jatinder Kumar Sharma | Provided the form name as per their requirement | Product | Clarification | null | Performance Management | null | null | 2020-10-28T10:29:30+05:30 | 2020-11-12T19:53:44+05:30 | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, nitin.dixit@religare.com | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, nitin.dixit@religare.com | nitin.dixit@religare.com | null | null | Clarification | Hi Jatinder Kumar Sharma, we will check and update you. Regards, Adrenalin Help Desk Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Jatinder Kumar Sharma, As per your requirement L1 and L2 remarks can be viewed in PMS Goals Summary Matrix Report_611 and Goals Summary report. Plea... |
461 | Hi Alex, Request you to please look in to it as 2 spot lights as mentioned in below email are visible to me, however its not reflecting for Nitin and other users. Please check urgently. From: Nitin Dixit Sent: Wednesday, October 28, 2020 10:23 AM To: Jatinder Kumar Sharma; Saini Mounica Subject: RE: Spo... | 10,466 | 5 | 1 | Closed | Jatinder Kumar Sharma | The notice board image is not uploaded in one application server. We have copied the image to the application server from another application server | Product | Data Correction | null | null | null | null | 2020-10-28T10:31:49+05:30 | 2020-11-12T14:51:31+05:30 | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, nitin.dixit@religare.com | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, nitin.dixit@religare.com | nitin.dixit@religare.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As per your concern we understood that the mentioned spotlights are not visible to other users. We will check and update you. Regards, Thanks & Regards, Adrenalin Support 044-3024 7444, Thanks for your mail.I'm on personal leave today. For any queries, please... |
462 | Query ID Category Name Subcategory Name Query Raised On Raised By DOJ LOCATION_NAME MOBILE Status Pending With Expected Date Of Resolution Turn Around Time (in days) Comments NHR_OTHER1184_Aye2070 NHR - North - HR - Help Desk OTHER - Other Dear Team, Request you t... | 10,467 | 4 | 1 | Resolved | Sargam Gupta | Clarification | Product | Clarification | null | null | null | null | 2020-10-28T13:07:14+05:30 | 2020-10-28T19:22:44+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, We will check both the query ID - NHR_OTHER1184_Aye2070 & NHR_OTHER1182_Aye3093 and update you. Regards, Adrenalin Support, Hi Sargam Gupta, Post Analysis in the backend module tables, 1) The query ID - NHR_OTHER1184_Aye2070,as per the system data the record is created on - 2020-1... |
463 | pls fix on priority. ---------- Forwarded message --------- From: Palak sodhi <palak.sodhi@ayefin.com> Date: Wed, Oct 28, 2020 at 2:20 PM Subject: Goal summary report issue - not visible in system To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Govind Mishra <govind.mishra@ayefin.com> Dear Sargam, PFB sc... | 10,468 | 5 | 1 | Closed | Sargam Gupta | SP - PRC_GET_GOAL_SUMMARY_REPORT - Reviewer remarks column length change | Product | Service Request | null | Goal Management | null | null | 2020-10-28T14:21:14+05:30 | 2020-11-12T16:58:15+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, As discussed, we will check the "Goal Summary Report" on priority and update you. Regards, Iswarya.S, this is not visible in Aye1148's login. Pls fix accordingly. On Wed, Oct 28, 2020 at 3:17 PM Adrenalin Support < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi ... |
464 | Hi Moosa, As discussed, Please update us on this. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/... | 10,469 | 5 | 1 | Closed | Jatinder Kumar Sharma | Provided Form names as per Client's requirement. | Product | Clarification | null | Performance Management | null | null | 2020-10-28T15:40:18+05:30 | 2020-11-12T19:53:44+05:30 | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, nitin.dixit@religare.com | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, nitin.dixit@religare.com | nitin.dixit@religare.com | null | null | Clarification | null |
465 | Pls make attendance green of Aye2325 from backend from 21st Sep 20 to 10th Oct 20 from backend without initiating any mail etc. Call in case of any query. From: HR OPERATIONS <hroperations@ayefin.com> Sent: 29 October 2020 12:21 To: 'Sargam.gupta' <sargam.gupta@ayefin.com> Cc: 'Md Kamran Khan' <kamran.khan@a... | 10,470 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-10-29T12:56:50+05:30 | 2020-11-13T16:56:49+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check the feasibility how to make the attendance as present as the employee -Aye2325 is INACTIVE in the system. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, Post Analysis, we have uploaded the Attendance regularization data of Inactive Employee - AYE2325 from 21st Sep 20... |
466 | Dear Team, Below trail email sis getting released to all the admin's in the application, would like to restrict this to the person raised and the person approving it. Kindly help in resolving it on priority Regards Sandeep Thungaturthy From: ihris@exidelife.in <ihris@exidelife.in> Sent: 29 October 2020 13... | 10,471 | 5 | 1 | Closed | Sandeep Thungaturthy | Workflow change - Create Vacancy role player - Approval Notification mail removed. | Product | Configuration | null | Requisition Management | null | null | 2020-10-29T13:44:15+05:30 | 2020-11-19T17:21:07+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Service Request | Hi Sandeep Thungaturthy, Please check in the "Workflow Definition Master" form -Create Vacancy form the Notification mails are configured and please remove the same. If any help required please share the connection to check the below requirement in detail. Regards, Iswarya.S, Hi Sandeep Thungaturthy, ... |
467 | Dear Team, 31500196 Employee reflecting in Regular Pay Sheet, need to remove. Regards Divya 7337556722 | 10,472 | 5 | 2 | Closed | DivyaSri | Deleted the data from the payroll tables | Product | Data Correction | null | null | null | null | 2020-10-30T10:26:27+05:30 | 2020-11-14T17:51:16+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly share the connection,we will check and update you the status. Regar... |
468 | Hi, I can not modify the last working date of Hemanta Boruah(4553). | 10,473 | 5 | 3 | Closed | Sandip Chanda | data problem | Product | Data Correction | null | null | null | null | 2020-10-30T12:45:02+05:30 | 2020-10-30T21:11:29+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, we will check the issue and confirm from our end, Further if any clarificat... |
469 | Hi, I am unable to upload the Aadhar No and UAN Number through "Data Upload" option. Employee Code Aadhar No UAN Number Upload Status 15917 854911545863 ~The given Aadhar No is not mapped with Old EmployeeID~ while trying to insert 15264 100751658936 ... | 10,474 | 5 | 2 | Closed | Sandip Chanda | data correction | Product | Data Correction | null | null | null | null | 2020-10-31T17:21:44+05:30 | 2020-11-05T18:36:06+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, For the above query, we understand the reported employee's Aadhar and Uan No Not upload d... |
470 | Pls enable interview template for Manager - Distribution. Also, share list of such positions without any interview template mapped. -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is in... | 10,475 | 5 | 1 | Closed | Sargam Gupta | Interview Feedback form not mapped | Product | Service Request | null | Offer Management | null | null | 2020-11-01T16:33:37+05:30 | 2020-11-17T10:48:39+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As discussed over call, we have shared all the positions that the Interview Feedback template is not mapped. Please check. Regards, Iswarya.S Adrenalin Support |
471 | Pls provide clarification on below: 1. Reports mapping group name in module administration 2. Name of user group mapped with such reports -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communicat... | 10,476 | 5 | 1 | Closed | Sargam Gupta | Clarification | Product | Clarification | null | Performance Management | null | null | 2020-11-01T16:36:23+05:30 | 2020-11-17T10:48:40+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, As discussed over call, please find the attached screenshots for the mapping of “PMS Manager Report 2725” & “PMS Self Report 2725”. Both the PMS reports are mapped to the group - “Performance Alignment – Admin” & “Performance Alignment – Self” in the “Module Administration” form.(Attached the s... |
472 | Pls mark below activities as complete. From: HR OPERATIONS <hroperations@ayefin.com> Sent: 30 October 2020 14:46 To: 'Sargam.gupta' <sargam.gupta@ayefin.com> Subject: Clearance Status Need to Change Dear Ma'am, Request to change the status from "Not Completed" to "Completed" of below employ... | 10,477 | 5 | 1 | Closed | Sargam Gupta | Data correction - Activity Status updated | Product | Data Correction | null | Separation Management | null | null | 2020-11-01T16:51:09+05:30 | 2020-11-17T10:48:40+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, all the below employees Activity - IT ADMIN is updated to "COMPLETED". Please check and confirm. Regards, Iswarya.S Adrenalin Support |
473 | Dear Dhivya, As discussed, employee IBL105878, is unable to mark attendance , inspite of Attendance type being Desk(Pulse) and shift code being Fixed Shift (9.15-18.15) . Kindly check and confirm. Regards, Chaitali | 10,478 | 5 | 1 | Closed | Rinoy Sebastin | location time zone updated wrongly | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-11-02T12:31:15+05:30 | 2020-11-17T12:49:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over the call, post analysis we understood that the Location Time Zone was provid... |
474 | Dear Team, Issue: When the report 'Active employee master new' report is being extracted, marital status and Official mobile numbers of few employee IDs are absent. Please log a ticket. Kindly Help: 1. Check and let me know if the data is available in the DB and not populating in the record. If yes, th... | 10,479 | 5 | 1 | Closed | shishira | the data was not available in Heptagon | Customization | Configuration | null | null | null | null | 2020-11-02T20:16:14+05:30 | 2020-11-20T12:49:36+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, vikasp.n@exidelife.in | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com, vikasp.n@exidelife.in | jayakrishnan.n@myadrenalin.com, vikasp.n@exidelife.in | null | null | Clarification | Hi shishira, Post discussion with Exide team, we understood that during the extraction of Active Employee Details report, the Marital status and Official mobile number is not getting displayed for many cases. We had a discussion with Mr. Sandeep and shared the below link. Join Zoom Meeting https://us0... |
475 | Hi Team, We have created below department and mapped attached employees. Please check and let us know if anything else is required to map. * New division name - Insta Sales * New division code - 501 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religa... | 10,480 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on department change | Product | Clarification | null | null | null | null | 2020-11-03T10:08:26+05:30 | 2020-11-18T10:51:15+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, On our analyses on the reported query, the mapping are fine for the reported concern. Please check and let us know incase of any further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk |
476 | Hi Moosa, Please check and let us know if we can upload the letters for few employees on their HRIS login at letter viewer form. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 486633... | 10,481 | 5 | 3 | Closed | Jatinder Kumar Sharma | Attachment Upload clarification | Product | Clarification | null | null | null | null | 2020-11-03T10:51:45+05:30 | 2020-11-18T16:49:43+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, the letters can be uploaded for the required concern, please check and share us to proceed further. Regards, Mohamed Moosa A Adrenalin Help Desk |
477 | Dear Dhivya, Kindly assist here, sharing the list of employees , which need to be mapped to respective mail id. Regards, Chaitali | 10,484 | 5 | 3 | Closed | Rinoy Sebastin | same email id update query shared based on requisition since group id needed | Product | Data Correction | null | Employee Information | null | null | 2020-11-03T16:12:37+05:30 | 2020-11-18T17:52:58+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed please find the attached query for your reference. Please verify and let us know ... |
478 | Pls let me know report name bit urgent. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that ... | 10,486 | 4 | 3 | Resolved | Jatinder Kumar Sharma | iReporter creation | Product | Configuration | null | null | null | null | 2020-11-04T12:34:02+05:30 | 2020-11-04T13:20:38+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As discussed, based on your request, the Emergency Contact Report Active and Inactive iReporter has been created through the database and the iReporter Designer. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help De... |
479 | As discussed, pls check. [cid:image001.png@01D6B2AD.FD2A4320] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareo... | 10,487 | 5 | 3 | Closed | Jatinder Kumar Sharma | tiles inactive issue | Product | Data Correction | null | null | null | null | 2020-11-04T13:26:05+05:30 | 2020-11-21T17:48:57+05:30 | alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, On our analyses on the reported query, we have observed that the Form access for the reported forms are not there, hence clicking through the tiles reflects the error. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin H... |
480 | Hi Moosa, Please help to create the I-report for attached fields only. All fields are from employee dump only. Report name -HR Data Request - Active and HR Data Request - Inactive Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,... | 10,488 | 5 | 3 | Closed | Jatinder Kumar Sharma | iReporter creation (change request) | Product | Data Correction | null | null | null | null | 2020-11-04T13:33:03+05:30 | 2020-12-08T21:53:36+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported concern and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As per request, the HR Data Request - Active and Inactive based on the Employee Dump report has... |
481 | Pls update on this. From: Jatinder Kumar Sharma Sent: Wednesday, November 04, 2020 1:33 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: I-report for active and inactive Hi Moosa, Please help to create the I-report for attached fields only. All fields are from em... | 10,489 | 5 | 3 | Closed | Jatinder Kumar Sharma | iReporter Creation | Product | Data Correction | null | null | null | null | 2020-11-05T09:33:54+05:30 | 2020-11-20T16:53:43+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We are working on the query, will update you once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As per request, the HR Data Request - Active and Inactive based on the Employee Dump report has been created through the database and ... |
482 | Dear Dhivya, As discussed, employee is unable to raise leave for 6th and 10th Apr 2020 Kindly assist . Regards, Chaitali | 10,491 | 5 | 3 | Closed | Rinoy Sebastin | leave is being applied already for those days | Product | Configuration | null | Absence, Time and Attendance | null | null | 2020-11-05T10:16:21+05:30 | 2020-11-20T10:51:49+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed yesterday over the call, post connectivity, we understood that the leave has been... |
483 | Dear Dhivya, Please check , there are old duplicate records found for below case. ECN : 78677 raised on 9th Apr 2018 66733 raised on 27th Dec 2019 Regards, Chaitali | 10,492 | 5 | 3 | Closed | Rinoy Sebastin | mails of indusind which takes older days pending transactions | Product | Data Correction | null | null | null | null | 2020-11-05T10:19:15+05:30 | 2020-11-20T11:53:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10491, Hi Rinoy Sebastin, As discussed over the call, request you to please join the shared link. ... |
484 | Hi Dhivya, Please check this case, where ECN : 83494 and 84566, there seems to be duplicate transactions of AR , yet reflecting in app rover's tray. Emp ID Employee Name Transaction raised on Form Name 83494 DEBASHISH THAKURTA ... | 10,493 | 5 | 3 | Closed | Indusind IT Team | patch deployment and corrections for existing cases to be done | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | 2020-11-05T15:57:23+05:30 | 2020-11-20T17:48:25+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Indusind IT Team, We have initiated the connectivity and we are working on the concern raised on AR. We will a... |
485 | Hi Concern, In the employee confirmation appraisal form, if any level(L1 and L2) do not take any action and escalated to auto approval, in this case Auto approval process will not work at the HR end (L3) as HR will discuss offline with the concerned stakeholders and do the process manually and approve after disc... | 10,496 | 5 | 3 | Closed | Sandip Chanda | provided the clarification | Customization | Clarification | null | null | null | null | 2020-11-06T10:55:14+05:30 | 2020-12-22T17:45:10+05:30 | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in, ruturaj.r@myadrenalin.com, myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in, ruturaj.r@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, The below concern, We will discuss with our internal team and confirm from our end, Furthe... |
486 | Dear Team, Please reinitiate confirmation form for below employee. Employee Code : C176279 | 10,497 | 5 | 2 | Closed | Venkatesh | employee is under resignation hence confirmation is not applicable to initiate | Product | Clarification | null | null | null | null | 2020-11-06T11:50:41+05:30 | 2020-11-24T09:50:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and initialize the confirmation for the employee. ... |
487 | Hi Concern, When we are trying to upload bulk separation details (Absconding, Termination, Death cases) through "Data Upload" option then one error massage is showing "~Action reason is mandatory~~Letter date is mandatory~". Serial No Employee Number Separation T... | 10,498 | 5 | 3 | Closed | Sandip Chanda | PROVIDED THE CLARIFICATION | Product | Clarification | null | null | null | null | 2020-11-06T12:08:44+05:30 | 2020-11-07T10:36:19+05:30 | haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in, sandip.p@myadrenalin.com, ruturaj.r@myadrenalin.com | haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in, sandip.p@myadrenalin.com, ruturaj.r@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will check the below issue and confirm from our end, Further if any... |
488 | Hi Moosa, As discussed, as now we are on latest version and contact address details gets updated only in one field. However in contact address form, still its 3 fields. Please check and make the changes on this. [cid:image001.png@01D6B463.34D22E80] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager ... | 10,499 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification on the contact details form | Product | Clarification | null | Employee Information | null | null | 2020-11-06T17:35:46+05:30 | 2020-12-03T19:52:59+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, nitin.dixit@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, nitin.dixit@religare.com | nitin.dixit@religare.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As we discussed over the phone, we will check with the internal team on the reported concern and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, Post analyzing on the reported query, we have observed that as per the s... |
489 | Pls make the changes. From: hr operations <hroperations2@ayefin.com> Sent: 05 November 2020 17:46 To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Palak sodhi <palak.sodhi@ayefin.com> Subject: || Rehire Case | HRMS Not Fetching Employee code || Dear Ma'am, Old details and New details are not matc... | 10,500 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Employee Information | null | null | 2020-11-06T20:00:33+05:30 | 2020-11-24T10:49:52+05:30 | ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com | ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com | hroperations2@ayefin.com | null | null | Service Request | Hi Sargam Gupta, As per the request, we will change the Name for the old employee code for the below Employee and update you. Old Name - Kranthi Kumar Nukathoti New Name - Nukathoti Kranthi Kumar( As per Aadhar) Regards, Iswarya.S, Hi Sargam Gupta, As per the request the old employee code - Aye312... |
490 | Hi Concern, Yesterday we have created 39 employee codes (Emp Code: 16044- 16082). Today It has been notice that the employee which was created yesterday are not listed in the attached sheet. Also scheduler has run successfully. Mail Viewer: Employment Details: Scheduler Log And Recovery: | 10,502 | 5 | 3 | Closed | Sandip Chanda | null | Product | Clarification | null | null | null | null | 2020-11-07T10:28:49+05:30 | 2020-11-10T11:43:31+05:30 | haraprasad.mishra@arohan.in, ruturaj.r@myadrenalin.com, sujoy.ghosh@arohan.in, sandip.p@myadrenalin.com | haraprasad.mishra@arohan.in, ruturaj.r@myadrenalin.com, sujoy.ghosh@arohan.in, sandip.p@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, For above reported query,we will check why employees are not listing in the attached sheet a... |
491 | Hi Team, Please suggest how to deactivate below dummy IDs from HRIS. DM0130 Farhan Tabish farhan.tabish@ext.religare.in<mailto:farhan.tabish@ext.religare.in> DM0168 Vikas Aggarwal vikas.aggarwal@ext.religare.in<mailto:vikas.aggarwal@ext.religare.in> DM0214 Akhalesh Chandra akhalesh.chandra... | 10,506 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the Employee Deactivation | Product | Clarification | null | Separation Management | null | null | 2020-11-09T12:29:44+05:30 | 2020-11-24T13:51:34+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, To deactivate an Emp Code , please use the 'Employee Deactivation' form or 'Employee Deactivation' data upload to template. please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
492 | Dear Team, Unable to view below leaves for apprval. Select * from WFS_FORMTRANS where RAISEDFOR ='C120241' and FLOWID ='5f066d94e29f43ad' | 10,507 | 5 | 2 | Closed | Venkatesh | Rejected request can not be shown in approval | Product | Clarification | null | null | null | null | 2020-11-09T14:34:20+05:30 | 2020-11-24T22:49:29+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10497, Hi Venkatesh, As mentioned, the leave approval is not reflecting in the approver's bin. We will have a c... |
493 | Dear Team, Unable to add profile to vacancy position. Please resolve on priority. Regards Venkatesh .P | 10,508 | 5 | 3 | Closed | Venkatesh | Patch deployed on the server regarding the Parser | Product | Patch Deployment | null | Career Development | null | null | 2020-11-09T15:31:50+05:30 | 2020-11-25T15:49:58+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As stated, the Resume is not parsing and it is getting failed. We will check and let you the sam... |
494 | Dear Team, Please find the issue in the offer released through HRIS, it is not getting generated correctly. Please look into it immediately. Regards, Sandeep From: Shanmuga Priya S <shanmuga.priyas@exidelife.in> Sent: 09 November 2020 15:08 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Cc... | 10,511 | 5 | 1 | Closed | Sandeep Thungaturthy | Offer template HTML issue in document designer | Product | Data Correction | null | Offer Management | null | null | 2020-11-09T19:01:58+05:30 | 2020-11-25T18:49:38+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Software Problem | Hi Sandeep Thungaturthy, To check the below offer letter issue, please join the below zoom meeting Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/82649545271?pwd=Ym9BcTRiRzhKaGs3elN0d0laSXI3QT09 Meeting ID: 826 4954 5271 Passcode: 0SRP1j Regards, Iswar... |
495 | Hi need to revise the offer, however its not reflecting at offer management form. Pls check. Candidate Name Vacancy Name Interviewer Name Offer Status Comments Reporting To Functional reporting Offer Date Date of Joining Offer Confirmation date Source Sub Source OU Location ... | 10,512 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the Offer | Product | Clarification | null | null | null | null | 2020-11-10T09:37:58+05:30 | 2020-11-25T13:48:10+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, On our analyses on the reported query, we have observed that the vacancy 'RSL-E.6558-.RSL-S-EXECU-60 ' has been expired and also the config "EREC_VACANCY_LIST_DAYS" has been given as 90 days in the Adrenalin Configuration Editor. Since the mentioned offer for the candidate has been given on... |
496 | We need to Reject/ Remove one Attendance Regularization Request which is pending since very long time. Is there any module from where we can do the same? | 10,514 | 5 | 2 | Closed | Vicky Shah | need to reject through front end form | Product | Configuration | null | Absence, Time and Attendance | null | null | 2020-11-10T10:36:24+05:30 | 2020-11-25T15:49:59+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, The same can be rejected from Pending Approvals Role Based form only. If this option is not feasi... |
497 | Dear Team, 42400298 for this employee mentioned DOJ as 29th Oct'20 but need to change to 01st Nov'20. Regards Divya 7337556722 | 10,515 | 5 | 2 | Closed | DivyaSri | Change of DOJ to 01-Nov-2020 | Product | Data Correction | null | null | null | null | 2020-11-10T11:44:28+05:30 | 2020-11-25T14:48:58+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly share the connection and we will check,update you on the status. ... |
498 | Dear Team, While raising the MRF in that replacement id is repeating, need to restrict for that. Once the ID is given for one employee same id not repeat to another employee. Regards Divya 7337556722 | 10,521 | 5 | 1 | Closed | DivyaSri | As per product we can't restrict the replacement id not repeating | Product | Clarification | null | Requisition Management | null | null | 2020-11-12T10:50:45+05:30 | 2020-12-09T20:53:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly share the connection,we will check whether in MRF replacement i... |
499 | Dear Team, Need to know the active department master. Regards Divya 7337556722 | 10,522 | 5 | 2 | Closed | DivyaSri | Created a department master report | Product | Clarification | null | null | null | null | 2020-11-12T13:16:23+05:30 | 2020-11-27T15:52:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, We have created a report Department master report.kindly check and revert us., Hi DivyaSri, As ... |
500 | Dear Team, Need to know the Active Designation Master & Cost Center Master. Regards Divya 7337556722 | 10,523 | 5 | 2 | Closed | DivyaSri | Created a ireport for both designation and costcenter master as per client request | Product | Service Request | null | null | null | null | 2020-11-12T16:20:59+05:30 | 2020-11-27T17:49:29+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As per your request we had created a designation master report and costcenter master report.kind... |
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