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501 | Hi Team, Can we enable resignation triggers for L3 as well along with L1 and L2. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com... | 10,524 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the resignation workflow | Product | Clarification | null | null | null | null | 2020-11-12T17:29:10+05:30 | 2020-11-28T16:48:26+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will check on the workflow configuration and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As communicated over the phone, as per the product L1(reporting manage) and L2(Functional Manage... |
502 | Hi, We are having issue in the employee creation, while submitting it is showing in error. Details shared unto you And also not able to apply the parsed profile. Please check | 10,525 | 5 | 3 | Closed | Venkatesh | Employee creation issue rectified from back end changes | Product | Data Correction | null | null | null | null | 2020-11-12T21:25:52+05:30 | 2020-11-27T21:53:33+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-11-12 15:55:52 UTC, Hi Venkatesh, As checked, the employee creation and add profile parser both the issue has been rectified. Please check and confirm Regards, Adrenalin Support |
503 | Dear Aravind, As per your request we have reset your password. Kindly check your mail box for setting up new password. Kindly check and let us know for further clarification on the same. Regards, Jayakrishnan.N Product Support From: Venkateswaran C Sent: Friday, November 13, 2020 8:48 AM To: Jayakrish... | 10,527 | 5 | 1 | Closed | Jayakrishnan N | Password reset | Product | Service Request | null | null | null | null | 2020-11-13T10:07:54+05:30 | 2020-11-28T10:50:16+05:30 | aravind.roosevelt@intellectdesign.com, balakumaran.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, dhivya.v@myadrenalin.com | null | balakumaran.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | Service Request | Thanks a bunch Regards Aravind Roosevelt On Fri, 13 Nov 2020, 10:07 Jayakrishnan N, <Jayakrishnan.N@myadrenalin.com> wrote: > Dear Aravind, > > > > As per your request we have reset your password. Kindly check your mail > box for setting up new password. > > > > Kindly check and let us know for furt... |
504 | officiation form not reflecting Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us... | 10,528 | 5 | 3 | Closed | Jatinder Kumar Sharma | Officiation data clean up (change request) | Product | Data Correction | null | null | null | null | 2020-11-13T10:17:07+05:30 | 2020-11-28T11:50:10+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As discussed over the phone, the "Employee Officiation" form access has been given and also as per your request Officiation data for the D3995 has been cleaned up through the database. The same has been confirmed from your end. Regards, Mohamed Moosa A Adrenalin Help... |
505 | Dear Team, We have changed the city as inactive but still we are able to see the city name as "Pimpri Chinchwad - Pune". Kindly help in resolving it. Regards, Sandeep Thungaturthy ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended re... | 10,529 | 5 | 1 | Closed | Sandeep Thungaturthy | Data upload - Basic info update - City mapping | Product | Clarification | null | Organization Structure | null | null | 2020-11-13T10:36:07+05:30 | 2020-11-28T11:50:11+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Service Request | Hi Sandeep Thungaturthy, We understand that the city which is Inactive but is still visible. Please join the below zoom link to check in detail. Join Zoom Meeting https://us02web.zoom.us/j/82718493369?pwd=ZGtwS21JTnNJU1N2Y2tHaXJyVHJnQT09 Meeting ID: 827 1849 3369 Passcode: 5D6aFm Regards, Iswarya.S, Hi San... |
506 | [Description: Description: cid:image001.jpg@01D6B9BE.1248E420] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonl... | 10,530 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the Leave Config | Product | Clarification | null | null | null | null | 2020-11-13T15:01:45+05:30 | 2020-11-28T14:54:14+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the phone, on our analyses we have observed that for PLRC leave , the configuration has been set as NO for raising leave for the Future days and Prefix Weekly off days in the 'Leave Configuration' form, hence the alert was reflected and the same has been confirmed from ... |
507 | Dear Team, Currently we are not having any approval levels for Family Details, Emergency Contact Details and Previous Experience Details, now we need to put approval levels for that also. Regards Divya 7337556722 | 10,535 | 5 | 1 | Closed | DivyaSri | Configured the workflow | Product | Configuration | null | null | null | null | 2020-11-16T14:45:04+05:30 | 2020-12-03T10:49:20+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly share us the connection,we will guide you to set the workflow and w... |
508 | Dear Team, We need to know the report for HR Queries raised. Regards Divya 7337556722 | 10,536 | 5 | 1 | Closed | DivyaSri | Given the report name | Product | Clarification | null | null | null | null | 2020-11-16T14:45:57+05:30 | 2020-12-02T09:52:36+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we informed you that report for help desk is help desk transaction. The s... |
509 | Pls fix these issues for transfer template From: HR OPERATIONS <hroperations@ayefin.com> Sent: 15 November 2020 21:46 To: 'Sargam.gupta' <sargam.gupta@ayefin.com> Cc: 'Palak sodhi' <palak.sodhi@ayefin.com> Subject: RE: Employee_Transfer_New (3).xls Getting error for below employees Employee I... | 10,537 | 5 | 1 | Closed | Sargam Gupta | Banking Details - Salary account | Product | Data Correction | null | Employee Information | null | null | 2020-11-16T23:51:26+05:30 | 2020-12-02T18:54:16+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, Good Morning. We understand that the below two employee - Aye4259 & Aye2307 have primary key violation error and please attach the transfer data upload sheet which you are trying to upload. Regards, Adrenalin Support, Hi Sargam Gupta, Post Analysis, we have found the Employee synchro... |
510 | Pls fix this. My name is appearing while approving from Aye2922’s queue. From: HR OPERATIONS <hroperations@ayefin.com> Sent: 12 November 2020 17:14 To: 'Sargam.gupta' <sargam.gupta@ayefin.com> Cc: 'Palak sodhi' <palak.sodhi@ayefin.com> Subject: RE: Akshay Kumar's Record Resignation has been approved by Sarga... | 10,538 | 5 | 1 | Closed | Sargam Gupta | ADL_2009_20116 | Product | Patch Deployment | null | Separation Management | null | null | 2020-11-16T23:58:15+05:30 | 2020-12-04T18:52:50+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, We will check the issue and rectify that the your ID is appearing while approving from Aye2922’s queue. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, Good Morning. Post Analysis, we have verified and we cannot backtrack the issue from where it is fetching your Employee code ... |
511 | Pls fix this. From: HR OPERATIONS <hroperations@ayefin.com> Sent: 11 November 2020 11:31 To: 'Sargam.gupta' <sargam.gupta@ayefin.com> Cc: 'Govind Mishra' <govind.mishra@ayefin.com>; 'Palak sodhi' <palak.sodhi@ayefin.com> Subject: Unable to deactivate employee (Gopidi Naga Reddy -Aye2953) Dear Ma'a... | 10,540 | 5 | 1 | Closed | Sargam Gupta | Finance Activity pending with AYE 4109 | Product | Clarification | null | Separation Management | null | null | 2020-11-17T12:32:09+05:30 | 2020-12-02T13:50:41+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check the FINANCE ACTIVITY for the Employee - Aye2953 from backend and update you the same. Regards, Iswarya.S Adrenalin Support , Hi Sargam Gupta, While checking at the backend, the FINANCE ACTIVITY for the Employee - Aye2953 is pending with the FINFAC - Aye4109 (for th... |
512 | Hi Moosa, Request you to please check below leave requests are not reflecting under reporting managers queue. Employee ID Employee Name OU Name Leave Type Leave Name From Date To Date Total No. Of Leave Days / Hours Reason Status RAISED ON Approved By Approved On 39008 ... | 10,542 | 5 | 3 | Closed | Jatinder Kumar Sharma | timeout expire error | Product | Data Correction | null | null | null | null | 2020-11-18T15:09:14+05:30 | 2020-12-03T16:54:53+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, On our analyses, we have observed that the leave transactions are stuck in the queue due to Timeout expire error, now the sam... |
513 | Hi Team, Currently employees are getting inactive on their last working day automatically as per the built customization. Request you to please let us know how we will get an intimation auto email where inactive cases can trigger to us on a daily basis. Thanks & Regards, Jatinder Kumar Sharma Deputy Ma... | 10,543 | 5 | 3 | Closed | Jatinder Kumar Sharma | customization feasibility | Customization | Clarification | null | null | null | null | 2020-11-18T15:17:08+05:30 | 2020-12-03T18:56:23+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, nitin.dixit@religare.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, nitin.dixit@religare.com, sandil.k@myadrenalin.com | nitin.dixit@religare.com | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, For the reported mail trigger query, since the employee automatic deactivation based on the LWD is customized in the live e... |
514 | Pls change the DoJ as mentioned in trail mail. Regards, Sargam ---------- Forwarded message --------- From: hr operations <hroperations2@ayefin.com> Date: Wed, Nov 18, 2020, 3:58 PM Subject: Re: || Regarding - Change In DOJ || Aye5423 - Pranay raj || To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Palak sodh... | 10,544 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Employee Information | null | null | 2020-11-18T16:12:01+05:30 | 2020-12-03T16:54:53+05:30 | ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, palak.sodhi@ayefin.com, govind.mishra@ayefin.com | ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, palak.sodhi@ayefin.com, govind.mishra@ayefin.com | hroperations2@ayefin.com, palak.sodhi@ayefin.com, govind.mishra@ayefin.com | null | null | Service Request | Hi Sargam Gupta, As per the request, we have updated the DOJ for the Employee - Aye5423 to 19-Nov 2020. Please check the data and confirm. Regards, Adrenalin Support |
515 | Hi Moosa, Please move this resignation form of employee - 93946 to Jaydeep Singh - 94507 [cid:image001.png@01D6BDD0.EAC45170] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 486633... | 10,545 | 5 | 3 | Closed | Jatinder Kumar Sharma | Approval change request | Product | Data Correction | null | Separation Management | null | null | 2020-11-18T17:33:39+05:30 | 2020-12-03T17:53:52+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Record Resignation form of Emp: 93946 has been moved to 94507 (Level 3)for the approval through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
516 | Dear Team, Below employees attendance form raised and approved but still showing as absent in a system. Please check and resolve C100722 > 11tH NOV SHOWING as ABSENT' select * from WFS_FORMTRANS where FLOWID ='e9820f0805334dfa' select * from WFS_FORMHISTORY where FLOWID ='e9820f0805334dfa' C119673 >... | 10,547 | 5 | 2 | Closed | Venkatesh | Clarified on the points of leave issues | Product | Clarification | null | null | null | null | 2020-11-19T17:53:01+05:30 | 2020-12-11T13:53:42+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will check and confirm on the attendance issue which is reported. Regards,... |
517 | Dear Team, We are unable to see the rejected employee creations. S.No Name Id Number 1 S.Gowthami 90111838 2 Sajida Praveen 90111855 3 Rishinath P.V 9... | 10,548 | 5 | 2 | Closed | DivyaSri | Mapping was not provided. | Product | Configuration | null | null | null | null | 2020-11-20T10:16:04+05:30 | 2020-12-05T14:53:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we will check and update you on the status. Regards, ... |
518 | Hi Moosa, Please create below consultant. Waytogo Consultants Pvt Ltd Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://ww... | 10,549 | 5 | 3 | Closed | Jatinder Kumar Sharma | consultant creation | Product | Data Correction | null | null | null | null | 2020-11-20T10:23:53+05:30 | 2020-12-05T10:48:46+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the reported consultant has been created through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
519 | -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confiden... | 10,550 | 5 | 1 | Closed | Sargam Gupta | WFS_QUEUE_ER_OFFER_HEADER - two records | Product | Data Correction | null | Offer Management | null | null | 2020-11-20T11:38:03+05:30 | 2020-12-05T12:48:24+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, We understand that the offer is approved by the Approver - AYE3368 but again it is displaying the Pending queue. We will check and update you. Regards, Iswarya.S, Hi Sargam Gupta, Post Analysis, the transaction is in the offer queue and it is cleared and now please check approving the Offe... |
520 | Dear Team, As per our discussion 22 employees date of joining corrections. Employees list sent in mail. Regards Divya 7337556722 | 10,551 | 5 | 1 | Closed | DivyaSri | Changed the DOJ | Product | Data Correction | null | null | null | null | 2020-11-20T12:24:49+05:30 | 2020-12-08T14:50:00+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed ,this is taken as service request and as per excel we are doing DOJ corrections for... |
521 | Dear Team, We are unable to see the policies and JD's in share info. Regards Divya 7337556722 | 10,552 | 5 | 1 | Closed | DivyaSri | Manage share information edit option | Product | Clarification | null | null | null | null | 2020-11-20T14:19:03+05:30 | 2020-12-05T16:49:06+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For share info query,we will check why shared information is not reflecting in the tile and update y... |
522 | Pls remove below bank details only for mentioned employees. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO COMPANY_NAME ACCOUNT_TYPE IS_SALARY_ACCOUNT IFS_NO Remarks 91356 Gariban Kumar Mahto ICICI Bank 112801507360 Religare Broking Limited Salary Ac... | 10,553 | 5 | 3 | Closed | Jatinder Kumar Sharma | bank details clean up (change request) | Product | Data Correction | null | Employee Information | null | null | 2020-11-20T14:44:29+05:30 | 2020-12-05T16:49:08+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the bank details of the reported employees has been cleaned up through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
523 | Dear Dhivya, Please check , as leave details is not visible on pulse. wherein in back end we are able to see leave balance. ECN: R02980 Regards, Chaitali | 10,554 | 5 | 3 | Closed | Rinoy Sebastin | need to verify config | Product | Configuration | null | Absence, Time and Attendance | null | null | 2020-11-20T16:25:07+05:30 | 2020-12-08T10:55:25+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, Request you to please check the parameters of the employee in the Leave configuration form fo... |
524 | hi Moosa, Please remove below bank details also. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME NAME_AS_PER_BANK BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO 93902 Aman . Aman . HDFC Bank 50100253135449 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Li... | 10,555 | 5 | 3 | Closed | Jatinder Kumar Sharma | bank details clean up (change request) | Product | Data Correction | null | Employee Information | null | null | 2020-11-20T17:13:17+05:30 | 2020-12-05T17:53:20+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the bank details of the reported employees has been cleaned up through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
525 | Pls provide the history of these two tickets. Details like when was the ticket raised, when was it closed and other updations. Query ID Status Issue NHR_OTHER1184_Aye2070 Ticket escalate while same was closed within time frame Issue since 27-Oct WHR_Salry142_AYE3809 Ticket got pull... | 10,556 | 5 | 1 | Closed | Sargam Gupta | Data | Product | Service Request | null | null | null | null | 2020-11-20T22:10:53+05:30 | 2020-12-08T15:49:50+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check at the backend and provide the history of these two tickets. NHR_OTHER1184_Aye2070 WHR_Salry142_AYE3809 Regards, Iswarya.S Adrenalin Support Adrenalin Support, Hi Sargam Gupta, As per the request, we have attached the history for the below ticket, For ... |
526 | Dear Team, We are unable to see the rejected employee creations for 90110986 login. S.No Name Id No 1 S . Gowthami 90111838 2 S.Praveen naik 90111869 3 T.M Jasna ... | 10,557 | 5 | 1 | Closed | DivyaSri | SP changes | Product | Patch Deployment | null | null | null | null | 2020-11-21T11:16:25+05:30 | 2020-12-10T13:54:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query, kindly provide the connection and we will check and update you on the stat... |
527 | Run past days scheduler so that holiday is updated for 20th Nov. Regards, Sargam ---------- Forwarded message --------- From: HR OPERATIONS <hroperations@ayefin.com> Date: Sun, Nov 22, 2020, 7:47 PM Subject: RE: FW: Concern in leave Calendar Aye 1345 To: Palak sodhi <palak.sodhi@ayefin.com> Cc: Ankur Tiwari... | 10,558 | 5 | 1 | Closed | Sargam Gupta | Weekly off scheduler - 20-Nov-2020 | Product | Service Request | null | Absence, Time and Attendance | null | null | 2020-11-22T20:06:15+05:30 | 2020-12-08T11:50:37+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will run the past days scheduler so that holiday is updated for 20th Nov for the Employee - AYE1345 and update you. Regards, Iswarya.S Adrenalin Support , Hi Sargam Gupta, As per the request, we have ran the scheduler for the employee - AYE1345 for the past days so ... |
528 | Earlier the PF amount was not getting calculated properly. Now the Total Deduction Amount is not getting debited from Net Pay amount in Settlement process. | 10,559 | 5 | 4 | Closed | Vicky Shah | issue | Product | Patch Deployment | null | null | null | null | 2020-11-23T09:41:36+05:30 | 2020-12-08T11:50:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vicky Shah, We have shared the connectivity on Zoom, request you to please join the same to analyze and addre... |
529 | Dear Team, Please address the below issue in HRIS. Regards, Sandeep Thungaturthy From: Mousumi Roy Bose <mousumiroy.bose@exidelife.in> Sent: 23 November 2020 10:00 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Cc: Stefan Roque <stefan.roque@exidelife.in> Subject: 22nd Nov (Sunday) Is Showin... | 10,560 | 5 | 1 | Closed | Sandeep Thungaturthy | Weekly Off Scheduler script for 22-Nov-2020 | Product | Service Request | null | Absence, Time and Attendance | null | null | 2020-11-23T10:07:01+05:30 | 2020-12-08T10:55:26+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Software Problem | Hi Sandeep Thungaturthy, We understand that the 22nd Nov (Sunday) Is Showing Absent in HRIS. We will share the zoom connection to check the issue in detail. https://us02web.zoom.us/j/82649110156?pwd=VENDNEZmV0lockt3REo1akdya0VEUT09 Regards, Iswarya.S Adrenalin Support, Hi Sandeep Thungaturthy, As di... |
530 | Hi, We are facing the below error message in "Confirmation Appraisal 2667" approval page. | 10,561 | 5 | 3 | Closed | Sandip Chanda | No error occur | Customization | Clarification | null | Performance Management | null | null | 2020-11-23T10:44:45+05:30 | 2020-11-23T16:47:42+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will check this error and confirm from our end, Further if any clarifica... |
531 | Hi, Today morning Auto approval(AR and Leave) Scheduler has been run successfully, but who have raised their AR and Leave on 20-Nov-20, their AR and Leave not been approved through Auto Approval Scheduler. But as per scheduler it should be get auto approve. Attendance Regularization Details: Scheduler L... | 10,562 | 5 | 3 | Closed | Sandip Chanda | configuration changed | Customization | Clarification | null | null | null | null | 2020-11-23T11:10:02+05:30 | 2020-11-23T16:48:19+05:30 | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, For the below query, we have understood the auto-approval scheduler is running successfully, Bu... |
532 | PF getting calculated on actual amount instead of Settled amount. | 10,563 | 5 | 1 | Closed | Vicky Shah | issue | Product | Patch Deployment | null | null | null | null | 2020-11-23T11:28:17+05:30 | 2020-11-23T11:28:17+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-23 05:58:17 UTC |
533 | Salary Advance is being paid by the user and the loan is closed, however in settled amount it is calculated under negative on the recovery part. | 10,564 | 5 | 1 | Closed | Vicky Shah | issue | Product | Patch Deployment | null | null | null | null | 2020-11-23T11:29:01+05:30 | 2020-11-23T11:29:01+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-23 05:59:01 UTC |
534 | Hi Moosa, Please make the below yellow highlighted changes in system. Emp_ID Date_Of_Resignation Actual_Relieving_Date Notice_Period_Served Notice_shortfall_days Partial_waive_off_days Shortfall_after_waiveoff 94556 17-Sep-20 1-Oct-20 15 15 7 8 Thanks & Regards, ... | 10,565 | 5 | 3 | Closed | Jatinder Kumar Sharma | resignation data change | Product | Data Correction | null | Separation Management | null | null | 2020-11-23T11:55:46+05:30 | 2020-12-09T19:51:19+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, For the reported query, we will update the resignation data changes and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As per your request, the resignation details of the employee 94456 has been updated through... |
535 | Dear Team, The positive amount in notice pay buyout should be treated as income of an employee and will attract P.Tax as well as Income Tax while negative amount in the same component should not attract P.Tax & Income Tax. Please update the configuration accordingly. | 10,566 | 5 | 3 | Closed | Nazrul Islam | clarification | Product | Clarification | null | null | null | null | 2020-11-23T13:14:55+05:30 | 2020-12-09T17:52:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nazrul Islam, As discussed over the call, a below requirement we will discuss with the internal team and share feedback Further if any clarific... |
536 | Pls check this candidate not reflecting at offer management stage. From: Deepak Kumar Sent: Monday, November 23, 2020 3:50 PM To: Jatinder Kumar Sharma Subject: FW: Offer Request: Jeet Bhowmick As want to revise below offer but same is not reflecting at offer management stage pls help in this. Thanks & Re... | 10,567 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the vacancy expiry | Product | Clarification | null | null | null | null | 2020-11-23T15:56:13+05:30 | 2020-12-09T12:52:29+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status once is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As communicated over the phone, the reported vacancy has been expired, please republish the vacancy using... |
537 | Hi, Need to delete the settlement of the below mentioned employee as we need to resettle the same. EM Name - Lohith Kumar C H EM ID - 13600 Regards' Argha Ghosh Ph-9831085296 | 10,568 | 5 | 3 | Closed | Argha Ghosh | provided the clarification | Product | Clarification | null | null | null | null | 2020-11-23T17:20:29+05:30 | 2020-12-01T18:00:40+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We will delete the settlement process to backend the reported employee and con... |
538 | LWP leave rule of intervening weekly off and Holiday set in config is not getting validated in Auto Debit scheduler, however it works fine in leave request. | 10,569 | 5 | 3 | Closed | Swati Tendulkar | Patch deployed | Product | Patch Deployment | null | null | null | null | 2020-11-23T19:13:55+05:30 | 2020-12-17T16:52:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Swati Tendulkar, As per the query, Intervening weekly off holidays will not be applicable for considering ... |
539 | It is observed for few actors input reassign link is active in final closure to move inactive employees form and others it is not there | 10,570 | 5 | 3 | Closed | Swati Tendulkar | Clarification | Product | Clarification | null | null | null | null | 2020-11-23T19:55:20+05:30 | 2020-12-10T21:51:51+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Swati Tendulkar, If an employee is getting final closure and he has reportees under him it should be reassigne... |
540 | [cid:image001.png@01D6C1D3.AB38E0A0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that ste... | 10,571 | 5 | 3 | Closed | Jatinder Kumar Sharma | iReporter URL sync | Product | Data Correction | null | null | null | null | 2020-11-23T20:03:47+05:30 | 2020-12-08T20:54:22+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sandil.k@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sandil.k@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed over the call, the reported iReporter issue has been rectified through the database. Please check now and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, EMPLOYEE_NUMBER EMPLOYEENAME COMPANYNAME ADDRESS FROMDATE TODATE ... |
541 | Pls remove my name from this list from backend without changing the modified On date. Call in case of query. [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in ... | 10,572 | 5 | 1 | Closed | Sargam Gupta | User group information - AA_GROUP_DETAILS deletion | Product | Service Request | null | null | null | null | 2020-11-23T20:37:15+05:30 | 2020-12-15T14:50:20+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Also remove my name from performance alignment grp without changing modified on date. [image: image.png] On Mon, Nov 23, 2020 at 8:37 PM Adrenalin eSystems LTD < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Sargam Gupta, > > We would like to acknowledge that we have received you... |
542 | Dear Team, Please Re-rise below employees confirmation form. C179819 | 10,573 | 5 | 2 | Closed | Venkatesh | Confirmation reinitiation done from back end | Product | Configuration | null | Confirmation Management | null | null | 2020-11-23T20:37:52+05:30 | 2020-12-09T15:50:44+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and initiate the confirmation process for the mentioned employee. ... |
543 | Employee ID is not getting created, showing error as STAFFID NOT FOUND. Please check and resolve | 10,574 | 5 | 3 | Closed | Venkatesh | Modified the codes for fetching the staffid | Product | Configuration | null | null | null | null | 2020-11-23T22:42:16+05:30 | 2020-12-08T22:54:25+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-23 17:12:16 UTC, Hi Venkatesh, As checked, there was an issue in the coding level from back end hence not taking the staff id from candidate. We have fixed the same and employee ID has been created for those two employees. Regards, Ramachandran J Adr... |
544 | Final Status icon not working for the below vacancy. kindly help on this issue. Vacancy Name - LOAN ADVISOR-DISTRIBUTION_YELAHANKA -2031 Candidate Name - Srinivasa M(4075) | 10,575 | 5 | 1 | Closed | Sargam Gupta | Final Status icon not working - ER_TA_INTERVIWE_FINAL | Product | Data Correction | null | Offer Management | null | null | 2020-11-24T13:54:41+05:30 | 2020-11-24T13:54:41+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-24 08:24:41 UTC |
545 | Dear Team, Our team created 3 employees with wrong DOJ, need to correct from backend. Employee ID Given Actual 90111894 10-11-2020 11-11-2020 90111884 10-11-2020 07-11-2020 90205622 06-11-2020 03-11-2020 Regards Divya 7337556722 | 10,576 | 5 | 3 | Closed | DivyaSri | Changed the DOJ | Product | Data Correction | null | null | null | null | 2020-11-24T15:20:37+05:30 | 2020-12-09T16:50:29+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,we will change the DOJ as per your request and update you on the status. ... |
546 | The basic amount was in negative value, however still the PF and ESI got calculated for the employee. The issue has been addressed in the procedureal level. | 10,577 | 5 | 4 | Closed | Vicky Shah | employee relieved on july however process done for August also which included lop data and hence the discrepancy | Product | Patch Deployment | null | Salary | null | null | 2020-11-24T19:35:36+05:30 | 2021-06-09T20:49:54+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-24 14:05:36 UTC, Dear Team, We are again facing the same issue for multiple employees. Employee Code 41975 42524 40594 41445 41977 42079 36038 42452 40472 37758, Hi Vicky Shah, Please provide us few minutes, we will share the connectivity, analyze and... |
547 | Please rerise below employees confirmation form C179819 | 10,578 | 5 | 2 | Closed | Venkatesh | Confirmation initiation done | Product | Configuration | null | Confirmation Management | null | null | 2020-11-25T09:16:55+05:30 | 2020-12-11T13:53:43+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10573, Hi Venkatesh, We will have a connection and re-initiate the confirmation for the employee. ... |
548 | Dear Team, 90109307 my family details are updated long back but still it was showing pending. Regards Divya 7337556722 | 10,579 | 5 | 1 | Closed | DivyaSri | Struck in queue | Product | Data Correction | null | Employee Information | null | null | 2020-11-25T10:32:37+05:30 | 2020-12-12T16:49:34+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query, we will check and update you on the status. Regards, Ad... |
549 | Dear Team, We have requested for a new CR and for that the dev team needs the support team access. hence request you to help in creating a letters. Regards Sandeep ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to ... | 10,580 | 5 | 1 | Closed | Sandeep Thungaturthy | CR | Customization | Patch Deployment | null | null | null | null | 2020-11-25T13:18:46+05:30 | 2020-12-10T13:54:14+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Change Request | Hi Sandeep Thungaturthy, As discussed over call, we will check with our Internal Team and update you. Regards, Iswarya.S, Hi Sandeep Thungaturthy, As this is a new CR, please give us some time so that we will check with our Internal Implementation Team and update you through mail. Regards, Iswarya.S ... |
550 | Vacancy Name: LOAN ADVISOR - DISTRIBUTION_YELAHANKA-2031 Srinivasa M (4075) Please check and revert. | 10,581 | 5 | 1 | Closed | Sargam Gupta | Document attachment problem. | Product | Configuration | null | Offer Management | null | null | 2020-11-25T15:09:06+05:30 | 2020-11-25T15:09:06+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-25 09:39:06 UTC |
551 | Dear Team, Requesting you to please hold the salary for the below mentioned employee . EM ID - 13600 Salary Hold month & amount - Mar20 , Rs.5517/- | 10,582 | 5 | 3 | Closed | Argha Ghosh | Provided the clarification | Product | Clarification | null | null | null | null | 2020-11-25T15:52:51+05:30 | 2020-12-01T18:00:24+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, Requesting you to use 'Salary Hold' form to hold the employee salary. Please check and reach us fo... |
552 | Dear Team, We are unable to change the data in employee movement. 90107626 login Regards Divya 7337556722 | 10,583 | 5 | 1 | Closed | DivyaSri | As discussed over the call, we had explained you based on employee movement configuration form, configurations the fields will be enabled in the employee movement form. After the changing the configuration all fields in the employee movement is enabled. So we are changing the ticket status as "Enabled". | Product | Clarification | null | Transition Management | null | null | 2020-11-25T17:15:28+05:30 | 2020-12-10T18:50:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For below mentioned employee in the employee movement the changes is happening based on the configu... |
553 | Flow ID coming for below cases in address. Employee_ID FullName Current_Contact_City Permanent_contact_city 92829 Surbhi Nandwana 734DE1976D3340C0 734DE1976D3340C0 94484 Hemant Kumar 734DE1976D3340C0 734DE1976D3340C0 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager... | 10,584 | 4 | 3 | Resolved | Jatinder Kumar Sharma | city code correciton | Product | Data Correction | null | null | null | null | 2020-11-25T17:38:43+05:30 | 2020-11-26T17:22:24+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query over the VPN remote session and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, for the reported cases the city has been analyzed and corrected as 'Kota' throu... |
554 | As per below, request to change remove the attendance for E-code 94275 to absent. Dates - 11th , 12th , 17th, 18th & 19th Nov 2020. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 48663... | 10,585 | 5 | 3 | Closed | Jatinder Kumar Sharma | attendance data clean up (change request) | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-11-26T10:49:43+05:30 | 2020-12-11T10:51:44+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the mentioned employee's attendance data has been cleaned up through the database and marked as absent. Please check the same your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
555 | Pls map this city to Uttar Pradesh. Wrongly mapped to this state and we are not able to get the same while adding address [cid:image001.png@01D6C3E2.3ED0E0F0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, N... | 10,586 | 4 | 3 | Resolved | Jatinder Kumar Sharma | city state correction | Product | Data Correction | null | null | null | null | 2020-11-26T10:59:21+05:30 | 2020-11-26T11:25:07+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the City Sitapur is mapped with Uttar Pradesh through the database, Please check the same from your end and share us your feedback. |
556 | Dear Team, Below mentioned employee is not come in the current month Salary register . EM ID -10027 EM Name - Dilshad Ahmad | 10,587 | 5 | 3 | Closed | Argha Ghosh | technical issue | Product | Data Correction | null | null | null | null | 2020-11-26T11:32:36+05:30 | 2020-12-01T18:00:05+05:30 | nazrul.islam@arohan.in, sujoy.ghosh@arohan.in, sandip.chanda@arohan.in, sandip.p@myadrenalin.com | nazrul.islam@arohan.in, sujoy.ghosh@arohan.in, sandip.chanda@arohan.in, sandip.p@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, For the reported query we understood that mentioned employee is not coming under salary registe... |
557 | Hi, As per below mail, Scheduler has been run successfully but we can not view the confirmation letter of Subrata Kayal (14990). So please look into this matter immediate basis. Thanks, Sandip Chanda 8585059226 ------ Original Message ------ From: "Ruturaj Rath"... | 10,588 | 5 | 3 | Closed | Sandip Chanda | confirmation letter not view | Product | Clarification | null | null | null | null | 2020-11-26T12:02:48+05:30 | 2020-12-02T10:59:03+05:30 | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi, As per below mail, Scheduler has been run successfully but we can not view the confirmation letter of ... |
558 | Make Aye2454 present till 5th Nov from backend. ---------- Forwarded message --------- From: HR OPERATIONS <hroperations@ayefin.com> Date: Tue, Nov 17, 2020 at 7:21 PM Subject: RE: Last working data required (Aye2454 - Vijay Shanmugam) To: Sargam.gupta <sargam.gupta@ayefin.com> Cc: Harikishore S <harikishore.s@... | 10,589 | 5 | 1 | Closed | Sargam Gupta | Attendance register data upload form. | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-11-26T12:24:36+05:30 | 2020-12-15T13:49:53+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, We will check the feasibility and mark present till 5th November 2020 for the Employee - Aye2454 and update you the same. Regards, Iswarya.S, Hi Sargam Gupta, As this process will have impact of multiple module tables, you can upload the attendance data for the Employee - Aye2454 from 23rd ... |
559 | Not able to get below location while creation the vacancy. Pls check. [cid:image001.png@01D6C3FD.A5077580] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http:... | 10,590 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Requisition Management | null | null | 2020-11-26T14:08:57+05:30 | 2020-12-11T13:53:43+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, Since the reported query has been handled from your end, based on your confirmation updating the ticket status as 'Pending Customer' Regards, Mohamed Moosa A Adrenalin Help Desk |
560 | Pls ignore, have mapped this location to particular position. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonli... | 10,591 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification on vacancy mapping | Product | Clarification | null | Requisition Management | null | null | 2020-11-26T14:12:01+05:30 | 2020-12-11T13:53:43+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, Since the reported query has been handled from your end, based on your confirmation updating the ticket status as 'Pending Customer' Regards, Mohamed Moosa A Adrenalin Help Desk |
561 | [Description: cid:image004.png@01D6C419.487CE720] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Va... | 10,592 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-11-26T17:30:45+05:30 | 2020-12-11T17:58:30+05:30 | moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, the reported department is reflecting fine in the Adrenalin HRIS, please check with the internal application for name changes. Regards, Mohamed Moosa A Adrenalin Help Desk |
562 | Team, pls fix this asap. He is unable to apply attendance. From: Sachin Deshmukh <sachin.deshmukh@ayefin.com> Sent: 27 November 2020 16:13 To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Suhas Dagade <suhas.dagade@ayefin.com>; Palak sodhi <palak.sodhi@ayefin.com>; HR Operations <hroperations@ayefin.com>; Vikra... | 10,594 | 5 | 1 | Closed | Sargam Gupta | Location is not ON | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-11-27T17:43:15+05:30 | 2020-12-12T17:53:02+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, We will check and update the Mobile - Apply Attendance issue for the Employee - AYE5411 -Sachin Madhukar Deshmukh. Regards, Iswarya.S, Hi Sargam Gupta, Post Analysis, we have logged in through the Adrenalin mobile app with the User - AYE5411 and the password has been changed to 06-Jan-1984 p... |
563 | Dear Sumant, As per our discussion other day, kindly delete the transfer entry of 2015 from the records of 36963. Dear Suraj, I am unable to do the grade change as well for this employee, once this is sorted ,please help in changing the grade. This is an incorrect entry which was raised in 2015 and was not ap... | 10,595 | 5 | 1 | Closed | Rinoy Sebastin | data correction requested by customer | Product | Data Correction | null | Employee Information | null | null | 2020-11-27T18:40:37+05:30 | 2020-11-27T18:40:37+05:30 | null | null | null | null | null | Service Request | created_by: 2043044612466 time: 2020-11-27 13:10:37 UTC |
564 | Dear Team, We are unable to get the end time for TRAINE_KIMSSKLM and STAFF_KIMSSKLM pay groups. Regards Divya 7337556722 | 10,596 | 5 | 2 | Closed | DivyaSri | As explained over the session, we found that multiple times you have deleted the pay process for one pay group. Hence the pay process is not started. Now we have to refresh the job. Later on, the pay process has been completed for the respective pay group. Also, the same has been confirmed by your end. Hence we are upd... | Product | Clarification | null | null | null | null | 2020-11-28T09:35:58+05:30 | 2020-12-15T09:55:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As explained over the session, we found that multiple times you have deleted the pay process for one ... |
565 | Dear Team, We are unable to download the pay sheets. Please find the attachment for your reference. Regards Divya 7337556722 | 10,597 | 5 | 3 | Closed | DivyaSri | Updated the password in the ssrs report credential | Product | Configuration | null | null | null | null | 2020-11-30T10:17:02+05:30 | 2020-12-15T13:49:53+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we had updated the password in the SSRS report credential now reports are ... |
566 | Dear Team, We are unable to get the 31101016 attendance. Regards Divya 7337556722 | 10,598 | 5 | 1 | Closed | DivyaSri | For employee the attendance is reflecting correct in the report | Product | Clarification | null | null | null | null | 2020-11-30T13:43:18+05:30 | 2020-12-15T15:52:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,kindly share the connection we will check and update you on the status. ... |
567 | We need to implement an HTML code on the Employee On-boarding page and make the same mandatory for existing and new employees to accept the form before doing any further activities in Adrenalin module. | 10,599 | 5 | 3 | Closed | Vicky Shah | on boarding is being configured now | Product | Configuration | null | Employee Information | null | null | 2020-11-30T17:45:55+05:30 | 2020-12-24T12:48:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, Please provide us sometime, we will call you and discuss the exact changes required on Employee Onbo... |
568 | Dear Team, Please check and update employee raised attendance regularisation forms same it not reflecting in IRA ques to approve. Please check and resolve. Employee Code : C142864 select * from WFS_FORMHISTORY where RAISEDFOR ='C142864' and FORMID ='ATTEND_REG_2275' order by RAISEDON desc | 10,600 | 5 | 2 | Closed | Venkatesh | Clarified on the inactive employee forms for approval | Product | Clarification | null | null | null | null | 2020-12-01T10:39:27+05:30 | 2020-12-16T17:49:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: "[\"44002027946\"]" referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and check on the forms raised is not reflecting at ... |
569 | Dear Team, Need to change the months for resigned employees reflection. Regards Divya 7337556722 | 10,601 | 5 | 1 | Closed | DivyaSri | Changed the configuration | Product | Configuration | null | Requisition Management | null | null | 2020-12-01T10:49:25+05:30 | 2020-12-16T10:50:02+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For the above reported query, on our analysis we have observed that in the 'Adrenalin Configuration E... |
570 | e-code - 94507 [cid:image001.png@01D6C7D5.E0062970] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/... | 10,602 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on confirmation mail | Product | Clarification | null | Confirmation Management | null | null | 2020-12-01T11:34:38+05:30 | 2020-12-16T12:49:31+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, On our analyses, we have observed that the confirmation mail has triggered to Emp: 94507 (jaydeep.singh1@religare.com) and L1: 91131 (jeetika.rathore@religare.com) as well, the same can be seen in the screenshot attached from your end. Please check the same from your end and share us your... |
571 | Hi Moosa, Request you to please share the steps to do sign out mandatory for all employees. Also pls share what status will come in report if employee does not sign out. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sect... | 10,603 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on attendance config | Product | Clarification | null | null | null | null | 2020-12-01T12:12:15+05:30 | 2020-12-16T15:00:29+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | alexander.c@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will have a discussion over the phone to proceed further on the same. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed over the phone, please find the below points regarding the attendance sign out proces... |
572 | Dear Dhivya, As discussed, request you to remove the data from make offer form, as HR is facing some challenges while uploading the OU, Designation and location . Please refer the mail, for your reference. Regards, Chaitali | 10,604 | 5 | 3 | Closed | Rinoy Sebastin | OU parameter was not mapped to that role player and based on requisition candidate was deleted. | Customization | Data Correction | null | Offer Management | null | null | 2020-12-01T14:15:25+05:30 | 2020-12-16T16:48:52+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, Request you to please join the connectivity shared over the mail to resolve the query raised o... |
573 | Dear Team, Kindly perform the single vacancy code related process in UAT. Due to VC is not reflecting in UAT. Please check. Regards Shishira ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by any... | 10,605 | 5 | 1 | Closed | shishira | he Heptagon is not hitting the Adrenalin API. The vacancy code is getting generated. | Customization | Clarification | null | Offer Management | null | null | 2020-12-01T17:27:39+05:30 | 2020-12-19T16:49:42+05:30 | vikasp.n@exidelife.in, arbaaz.hasan@exidelife.in, jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com | vikasp.n@exidelife.in, arbaaz.hasan@exidelife.in, jayakrishnan.n@myadrenalin.com | vikasp.n@exidelife.in, arbaaz.hasan@exidelife.in, jayakrishnan.n@myadrenalin.com | null | null | Clarification | Hi shishira, We will initiate the connectivity now and analyze the concern raised on Vacancy code validation in the UAT and share our updates with you. Regards, Adrenalin Support, Hi shishira, We have taken the connection and understood that for the set of available vacancy pattern in UAT if the A... |
574 | Dear Team, Confirm process is not running for the below mentioned Pay Group so we unable to close the period for Nov20 in Adrenalin . EXM CSR Please do the same on priority basis. | 10,606 | 5 | 3 | Closed | Argha Ghosh | provided the solution | Product | Clarification | null | null | null | null | 2020-12-01T18:45:29+05:30 | 2020-12-10T13:29:00+05:30 | nazrul.islam@arohan.in | nazrul.islam@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As discussed over the call, The below-mentioned pay groups we have checked Confirm process ra... |
575 | Please mark as a present for yesterday dated 1st dec'2020 for e-code-94234 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www... | 10,607 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-12-02T11:21:27+05:30 | 2020-12-17T13:48:35+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the phone, since the Emp:94234 has been deactivated , it is not feasible to mark the attendance for inactive employee from our end. Please check and let us know incase of any further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk |
576 | Pls check this address concern urgently. From: Jaydeep Singh Sent: Wednesday, December 02, 2020 11:29 AM To: Jatinder Kumar Sharma Subject: FW: Wrong address showing to settle F&F Importance: High Hi Jatinder, As discussed. Jaydeep Singh AVP - HR Religare Broking Limited, GYS Prius Global, A-3/4/5, Pl... | 10,608 | 5 | 3 | Closed | Jatinder Kumar Sharma | address data corrrection | Product | Data Correction | null | Separation Management | null | null | 2020-12-02T11:42:09+05:30 | 2020-12-17T14:52:06+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed over the phone, the reported address data for 90150 has been corrected through the database. Please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Please check the same issue with all active employees, if any case found, let u... |
577 | Dear Team, Rehire codes cannot able to approve, getting error (PRS_WFS:Violation of PRIMARY KEY constraint 'WFS_FORMTRANS_pk'. Cannot insert duplicate key in object 'dbo.WFS_FORMTRANS'. The duplicate key value is (36d4d0ec4698490e, 1, 1). Uncommittable transaction is detected at the end of the batch. The transacti... | 10,609 | 5 | 2 | Closed | Venkatesh | PAN number unique | Product | Configuration | null | null | null | null | 2020-12-02T16:23:39+05:30 | 2020-12-17T16:52:21+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As checked, the PAN number must be unique while creating the candidate , since it is duplicate t... |
578 | Dear Team, We are unable to do the approvals in Forms pending for approval. Please find the attachment for your reference. Regards Divya 7337556722 | 10,610 | 5 | 1 | Closed | DivyaSri | changed in sp forms pending for approval | Product | Clarification | null | null | null | null | 2020-12-02T16:59:59+05:30 | 2020-12-18T10:49:30+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi, For above reported query,kindly share the connection to check and update you on the status., Hi DivyaSri, ... |
579 | Dear Team, We are unable to view the pay slip but able to download. Regards Divya 7337556722 | 10,611 | 5 | 1 | Closed | DivyaSri | payslip and tax and computation | Product | Clarification | null | null | null | null | 2020-12-02T17:43:32+05:30 | 2020-12-17T17:49:28+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,now you are able to download to view the payslip and tax and computati... |
580 | -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legall... | 10,612 | 5 | 1 | Closed | Sargam Gupta | DAta Correction | Product | Data Correction | null | Separation Management | null | null | 2020-12-03T10:34:17+05:30 | 2020-12-18T11:49:56+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, Please update the notice period that need to be updated for the employee - AYE5323 instead of 30. Kindly confirm whether it needs to be updated to 15. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As discussed over call, the Notice period/Actual reliving date is updated for the ... |
581 | Dear Team, Queue Movement is not happening for the attachment error screenshot is attached, kindly check. Candidate Name Personal Email Mobile Number Status Remarks Vinay Kumar Patil vinnu.kannapatil@gmail.com<mailto:vinnu.kannapatil@gmail.com> 9742900059 E-code requested Queue PAST EMPLO... | 10,613 | 5 | 1 | Closed | shishira | Clarification Provided | Product | Clarification | null | Employee Information | null | null | 2020-12-03T11:17:26+05:30 | 2020-12-29T09:48:19+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | jayakrishnan.n@myadrenalin.com | null | null | Clarification | Hi shishira, As discussed over call, we will check the below issue and update you. Regards, Iswarya.S, Hi shishira, Post analysis on the above query we understood that the error in API has occurred due to the unavailability of company names and city names in HRIS. As discussed over the call we request ... |
582 | Confirmation Due on to be updated and initiated through back end for employee 103658. | 10,614 | 5 | 1 | Closed | Chaitali | confirmation due on updated and initiated through back end | Product | Data Correction | null | Confirmation Management | null | null | 2020-12-03T13:55:03+05:30 | 2020-12-03T13:55:03+05:30 | null | null | null | null | null | Service Request | created_by: 2043044612466 time: 2020-12-03 08:25:03 UTC |
583 | Dear Team, We have run a LOP Reversal of 17 days in Adrenalin for FnF Settlement of Emp ID:-4034:- Lisa Mitra. It shown dual effect in Adrenalin. Please look into the matter. Regards Abhishek Jhunjhunwala 8240332855 | 10,615 | 5 | 3 | Closed | Argha Ghosh | LOP DAYS DELETED TO BACK END | Product | Data Correction | null | null | null | null | 2020-12-03T14:30:00+05:30 | 2020-12-10T13:28:45+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: "[\"44002028040\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, we will check the issue and confirm from our end, Fur... |
584 | Resignation Reason wrongly being Chosen and hence Reject option is not getting displayed. | 10,616 | 5 | 1 | Closed | Chaitali | as per the customization functionality | Customization | Configuration | null | Separation Management | null | null | 2020-12-03T20:42:29+05:30 | 2020-12-03T20:42:29+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-03 15:12:29 UTC |
585 | Dear Team, Salary Needs to be hold for the month of Sep 2018 for Rs 14,851/- against Employee Id:-05831 Employee Name:-Virendra Prasad. Regards Abhishek Jhunjhunwala 8240332855 | 10,617 | 5 | 3 | Closed | Argha Ghosh | provided the clarification | Product | Clarification | null | null | null | null | 2020-12-04T10:43:30+05:30 | 2020-12-10T10:56:01+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We will check this concern and confirm from our end, Further if any clarif... |
586 | We want to setup approval workflow for tax and rent declaration(Proof amount) | 10,618 | 5 | 2 | Closed | Vicky Shah | in prs form master is_routable configured as No | Product | Configuration | null | null | null | null | 2020-12-04T10:47:09+05:30 | 2020-12-29T16:48:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vicky Shah, Post discussion over the call in HDFC, we understood that Tax declaration is not available in Rou... |
587 | Hi Concern, No one can not open Adrenalin through Mobile as well as Desktop version. | 10,619 | 5 | 4 | Closed | Sandip Chanda | LOGIN ISSUE | Product | Service Request | null | null | null | null | 2020-12-04T13:36:29+05:30 | 2020-12-08T17:03:49+05:30 | mahadev.sahoo@arohan.in, rupen.shah@arohan.in | mahadev.sahoo@arohan.in, rupen.shah@arohan.in | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Concern, No one can not open Adrenalin through Mobile as well as Desktop version., Hi Sandip Chanda, A... |
588 | Dear Team, Once the on boarding is done the approval again it was showing in another login. Regards Divya 7337556722 | 10,620 | 5 | 1 | Closed | DivyaSri | Routing configurator | Product | Configuration | null | null | null | null | 2020-12-07T09:59:04+05:30 | 2020-12-22T13:49:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For reported query,kindly mention us the employee id in which approver it is showing we will check an... |
589 | Please check as goals are already uploaded, however status in report showing as pending. Report name - Goal Setting Report STAFFID NAME DOJ GRADE DESIGNATION POSITION LOCATION OU_NAME COMPANY PRODUCT FUNC DEPARTMENT REGION CITY APPROVER REVIEWER Status 94634 N... | 10,621 | 5 | 3 | Closed | Jatinder Kumar Sharma | Goals Multi upload | Product | Data Correction | null | Goal Management | null | null | 2020-12-07T11:25:58+05:30 | 2020-12-23T16:48:15+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the above reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses, we have found that for the mentioned employees the goals has been uploaded twice, hence the total weightage was... |
590 | We are not able to change any data in Employee Movement screen for Employee Code 42380. | 10,622 | 5 | 1 | Closed | Vicky Shah | city not mapped | Product | Configuration | null | Employee Information | null | null | 2020-12-07T18:09:11+05:30 | 2020-12-14T15:55:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, Please let us know the alert message you are getting while trying to do Employee Movement for this e... |
591 | Hi Moosa, Wrongly we have approved this request. Need to remove/reject. Please suggest. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonlin... | 10,623 | 5 | 3 | Closed | Jatinder Kumar Sharma | nomination scheme cleanup (change request) | Product | Data Correction | null | null | null | null | 2020-12-08T09:50:27+05:30 | 2020-12-23T12:48:00+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported Nominees query and update you the status once the nomination details has been removed through the database. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As per your request, the Approved Nomination Scheme Deta... |
592 | Not able to download "Attendance_Report_611" pls check urgently. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareo... | 10,624 | 5 | 3 | Closed | Jatinder Kumar Sharma | [RPT_DV_ATTENDANCE_REPORT_611] length constrain issue for the column RTT_STATUS. | Customization | Data Correction | null | null | null | null | 2020-12-08T11:06:23+05:30 | 2020-12-23T15:48:02+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we are working on the reported query over the VPN remote session, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, The reported query has been rectified with code level correction through the database,... |
593 | As discussed, Hi any employee punch in and punch out multiple times in a day, how will details come in clock in clock out report. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:... | 10,625 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-12-08T11:07:12+05:30 | 2020-12-24T13:47:52+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed over the phone, for the reported query, we will upload the attendance for the required scenario in the UAT and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As discussed over the pho... |
594 | Pls update on this. From: Jatinder Kumar Sharma Sent: Tuesday, December 08, 2020 11:06 AM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: pls check - Attendance_Report_611 Not able to download "Attendance_Report_611" pls check urgently. Thanks & Regards, Jatinder Kum... | 10,626 | 5 | 3 | Closed | Jatinder Kumar Sharma | [RPT_DV_ATTENDANCE_REPORT_611] length constrain issue for the column RTT_STATUS. | Product | Data Correction | null | null | null | null | 2020-12-08T12:23:48+05:30 | 2020-12-23T15:48:03+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed, we are working on the reported query over the VPN remote session, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatin, The reported query has been rectified with code level correction through the database, the report is gene... |
595 | Dear Team, Some of the employee email getting blank so request you to please check the root cause and confirm. ECN : R16945 Email ID : anusha.l@indusind.com <mailto:anusha.l@indusind.com> Rinoy Sebastian, Project Manager - Information Technology IndusInd Bank, Opus Centre, 4th ... | 10,627 | 5 | 1 | Closed | Rinoy Sebastin | manual update | Product | Data Correction | null | Employee Information | null | null | 2020-12-08T12:26:46+05:30 | 2020-12-24T12:48:15+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, chaitali.chhowala@indusind.com, sssupport@indusind.com, sumant.a@myadrenalin.com, balakumaran.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, chaitali.chhowala@indusind.com, sssupport@indusind.com, sumant.a@myadrenalin.com, balakumaran.v@myadrenalin.com | dhivya.v@myadrenalin.com, chaitali.chhowala@indusind.com, sssupport@indusind.com | null | null | Clarification | Dear Team, Some of the employee email getting blank so request you to please check the root cause and confirm. ECN : R16945 Email ID : anusha.l@indusind.com <mailto:anusha.l@indusind.com> Rinoy Sebastian, Project Manager - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. ... |
596 | The employee Attendance type is Deemed Present,however the Attendance timings is not updated as the Shift start & end time. Post analysis we understood that Server time zone and location time zone is different. We have done the required updations on the Location Master, please verify for the henceforth cases and le... | 10,628 | 5 | 1 | Closed | Swati Tendulkar | difference in time zone | Product | Configuration | null | Employee Information | null | null | 2020-12-08T14:45:14+05:30 | 2020-12-08T14:45:14+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-08 09:15:14 UTC |
597 | Request you to update details as mentioned below for the below mentioned employee. ECN – 90433 Notice Period – 90 Last Working Date – 3rd Mar’21 | 10,629 | 5 | 1 | Closed | Rinoy Sebastin | data correction based on requisition | Product | Service Request | null | Separation Management | null | null | 2020-12-08T14:47:08+05:30 | 2020-12-08T14:47:08+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-08 09:17:08 UTC |
598 | Hi Concern, Please update the below mentioned employees confirmation details. We are unable to update the same.Details are given below. Employee Id Employee Name DOJ Employment Status Confirmation-Date Notice Period 14786 Monikha Saikia 12-06-2020 Confirm... | 10,630 | 5 | 3 | Closed | Sandip Chanda | provided the steps | Product | Service Request | null | null | null | null | 2020-12-08T16:44:31+05:30 | 2020-12-09T11:05:58+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, we will update the confirmation details and confirm from our end, Furt... |
599 | Hi Concern, Below mentioned employees Confirmation Date is showing wrong. Please update the Confirmation Date as per below. Employee Number Employee Name Employee Status Confirmation Date 14832 Prodip Biswas Confirmed 01-Nov-20 14982 Rohit Patel Confi... | 10,631 | 5 | 3 | Closed | Sandip Chanda | confirmation date changed | Product | Service Request | null | null | null | null | 2020-12-08T16:55:45+05:30 | 2020-12-09T12:11:12+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10630, Hi Sandip Chanda, As per request, We will change the confirmation date and confirm from our end, ... |
600 | Hi Concern, I am unable to upload the UAN Number of below mentioned employee's through "Data Upload" option. Serial No Employee Code UAN Number Upload Status 387 15272 100014053497 ~The given UAN No is not mapped with Old EmployeeID~ while trying to insert | 10,632 | 5 | 3 | Closed | Sandip Chanda | UAN NO UPDATED | Product | Service Request | null | null | null | null | 2020-12-08T18:19:15+05:30 | 2020-12-09T11:07:57+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10474, Hi Sandip Chanda, As discussed over the call, Now the reported employee UAN No updated on the emplo... |
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