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501 | Hi Team, Can we enable resignation triggers for L3 as well along with L1 and L2. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,524 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the resignation workflow | Product | Clarification | null | null | null | null | 2020-11-12T17:29:10+05:30 | 2020-11-28T16:48:26+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will check on the workflow configuration and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As communicated over the phone, as per the product L1(reporting manage) and L2(Functional Manager) and the role players can be mapped in the workflow configurations, the Reporting Manage of the Employee's L2 is not mapped as L3 in the system ,hence the same can be mapped in the workflow configurations. The same has been confirmed from your end. Regards, Adrenalin Help Desk |
502 | Hi, We are having issue in the employee creation, while submitting it is showing in error. Details shared unto you And also not able to apply the parsed profile. Please check | 10,525 | 5 | 3 | Closed | Venkatesh | Employee creation issue rectified from back end changes | Product | Data Correction | null | null | null | null | 2020-11-12T21:25:52+05:30 | 2020-11-27T21:53:33+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-11-12 15:55:52 UTC, Hi Venkatesh, As checked, the employee creation and add profile parser both the issue has been rectified. Please check and confirm Regards, Adrenalin Support |
503 | Dear Aravind, As per your request we have reset your password. Kindly check your mail box for setting up new password. Kindly check and let us know for further clarification on the same. Regards, Jayakrishnan.N Product Support From: Venkateswaran C Sent: Friday, November 13, 2020 8:48 AM To: Jayakrishnan N <Jayakrishnan.N@myadrenalin.com>; Dhivya V <Dhivya.V@myadrenalin.com> Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Aravind Roosevelt <aravind.roosevelt@intellectdesign.com> Subject: Re: Intellect Adrenalin password reset Hi Team, Please consider this request and assist on Password reset request. Regards, Venkateshwaran On 13 Nov 2020, 8:45 AM +0530, Aravind Roosevelt <aravind.roosevelt@intellectdesign.com<mailto:aravind.roosevelt@intellectdesign.com>>, wrote: Hi Venkat As discussed, I need to reset my password, I tried raising a ticket from Intellect and it's been unattended for 3 days. I request you to please reset by password. Below my details Name: Aravind Roosevelt Employee id: Bx6 Company : Intellect Thanks for your support -- Thanks & Regards Aravind Roosevelt Bid Management , Global Consumer Banking W: +91 044 33418000 x (90) 8830 | M: +91 8939865966 e: aravind.roosevelt@intellectdesign.com<mailto:aravind.roosevelt@intellectdesign.com> Intellect Design Arena This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at https://www.intellectdesign.com<https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,527 | 5 | 1 | Closed | Jayakrishnan N | Password reset | Product | Service Request | null | null | null | null | 2020-11-13T10:07:54+05:30 | 2020-11-28T10:50:16+05:30 | aravind.roosevelt@intellectdesign.com, balakumaran.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, dhivya.v@myadrenalin.com | null | balakumaran.v@myadrenalin.com, ask.adrenalin@myadrenalin.com, venkateswaran.c@myadrenalin.com, dhivya.v@myadrenalin.com | null | null | Service Request | Thanks a bunch Regards Aravind Roosevelt On Fri, 13 Nov 2020, 10:07 Jayakrishnan N, <Jayakrishnan.N@myadrenalin.com> wrote: > Dear Aravind, > > > > As per your request we have reset your password. Kindly check your mail > box for setting up new password. > > > > Kindly check and let us know for further clarification on the same. > > > > > > Regards, > > Jayakrishnan.N > > Product Support > > > > *, Hi Jayakrishnan N, We have reset the password and reset mail has been sent to the respective employee. Regards, Adrenalin Support Adrenalin Support |
504 | officiation form not reflecting Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,528 | 5 | 3 | Closed | Jatinder Kumar Sharma | Officiation data clean up (change request) | Product | Data Correction | null | null | null | null | 2020-11-13T10:17:07+05:30 | 2020-11-28T11:50:10+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As discussed over the phone, the "Employee Officiation" form access has been given and also as per your request Officiation data for the D3995 has been cleaned up through the database. The same has been confirmed from your end. Regards, Mohamed Moosa A Adrenalin Help Desk |
505 | Dear Team, We have changed the city as inactive but still we are able to see the city name as "Pimpri Chinchwad - Pune". Kindly help in resolving it. Regards, Sandeep Thungaturthy ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,529 | 5 | 1 | Closed | Sandeep Thungaturthy | Data upload - Basic info update - City mapping | Product | Clarification | null | Organization Structure | null | null | 2020-11-13T10:36:07+05:30 | 2020-11-28T11:50:11+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Service Request | Hi Sandeep Thungaturthy, We understand that the city which is Inactive but is still visible. Please join the below zoom link to check in detail. Join Zoom Meeting https://us02web.zoom.us/j/82718493369?pwd=ZGtwS21JTnNJU1N2Y2tHaXJyVHJnQT09 Meeting ID: 827 1849 3369 Passcode: 5D6aFm Regards, Iswarya.S, Hi Sandeep Thungaturthy, As discussed over call, the issue has been resolved and the city is made Inactive in the "City Master" and also done the "basic info update" data upload for those employees mapped to the old city. Regards, Iswarya.S Adrenalin Support |
506 | [Description: Description: cid:image001.jpg@01D6B9BE.1248E420] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,530 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the Leave Config | Product | Clarification | null | null | null | null | 2020-11-13T15:01:45+05:30 | 2020-11-28T14:54:14+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the phone, on our analyses we have observed that for PLRC leave , the configuration has been set as NO for raising leave for the Future days and Prefix Weekly off days in the 'Leave Configuration' form, hence the alert was reflected and the same has been confirmed from your end. Regards, Mohamed Moosa A Adrenalin Help Desk |
507 | Dear Team, Currently we are not having any approval levels for Family Details, Emergency Contact Details and Previous Experience Details, now we need to put approval levels for that also. Regards Divya 7337556722 | 10,535 | 5 | 1 | Closed | DivyaSri | Configured the workflow | Product | Configuration | null | null | null | null | 2020-11-16T14:45:04+05:30 | 2020-12-03T10:49:20+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly share us the connection,we will guide you to set the workflow and workflow will be configured., Hi DivyaSri, As discussed over the call,you informed us as you are in meeting we will check tomorrow morning the above reported query. Regards, Adrenalin Support Desk, Hi DivyaSri, As per your request we had configured the workflow approver in the family details and emergency contact details.Kindly check and revert us if you have any further clarification. Regards, Adrenalin Support Desk |
508 | Dear Team, We need to know the report for HR Queries raised. Regards Divya 7337556722 | 10,536 | 5 | 1 | Closed | DivyaSri | Given the report name | Product | Clarification | null | null | null | null | 2020-11-16T14:45:57+05:30 | 2020-12-02T09:52:36+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we informed you that report for help desk is help desk transaction. The same as been communicated to you over the call. Regards, |
509 | Pls fix these issues for transfer template From: HR OPERATIONS <hroperations@ayefin.com> Sent: 15 November 2020 21:46 To: 'Sargam.gupta' <sargam.gupta@ayefin.com> Cc: 'Palak sodhi' <palak.sodhi@ayefin.com> Subject: RE: Employee_Transfer_New (3).xls Getting error for below employees Employee ID Position Pay Group Unit name Location Name Designation Department Upload Status Aye4259 Branch Credit Officer - Credit Dalsingh Sarai Branch Credit Officer Credit Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. The duplicate key value is (8686). while trying to insert Aye2307 Senior Field Credit Officer - Credit Ambur Senior Field Credit Officer Credit Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. The duplicate key value is (4902). while trying to insert From: Sargam.gupta <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> > Sent: Sunday, November 15, 2020 4:56 PM To: 'HR OPERATIONS' <hroperations@ayefin.com <mailto:hroperations@ayefin.com> > Cc: 'Palak sodhi' <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> > Subject: RE: Employee_Transfer_New (3).xls Pls try now. Have fixed. From: HR OPERATIONS <hroperations@ayefin.com <mailto:hroperations@ayefin.com> > Sent: 13 November 2020 18:56 To: 'Sargam Gupta' <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> > Cc: 'Palak sodhi' <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> > Subject: RE: Employee_Transfer_New (3).xls Dear Ma’am, All the designations have been uploaded successfully, except below employee. Kindly rectify the issue. Employee ID Position Upload Status Aye4259 Branch Credit Officer - Credit Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. The duplicate key value is (8686). while trying to insert Aye2307 Senior Field Credit Officer – Credit Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. The duplicate key value is (4902). while trying to insert Aye0591 Chief Technology Officer - IT ~Position - Chief Technology Officer - IT - Not Found in POMS_POSN_MAST_T.~Designation - Chief Technology Officer - Not Found in ERM_DESIGNATION_MASTER. Regards, Vijay From: Sargam Gupta <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> > Sent: Friday, November 13, 2020 4:40 PM To: HR Operations <hroperations@ayefin.com <mailto:hroperations@ayefin.com> >; Palak sodhi <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> > Subject: Fwd: Employee_Transfer_New (3).xls Take hint from attached sheet. This was uploaded last year. ---------- Forwarded message --------- From: Inform HR <informhr@ayefin.com <mailto:informhr@ayefin.com> > Date: Mon, Nov 25, 2019 at 4:13 PM Subject: Employee_Transfer_New (3).xls To: Sargam Gupta <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> > Hi Sargam, PFA the Updated Promotion Sheet. Regards, Prasang Tarar Assistant Manager-HR(Payroll) Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8750456862 -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,537 | 5 | 1 | Closed | Sargam Gupta | Banking Details - Salary account | Product | Data Correction | null | Employee Information | null | null | 2020-11-16T23:51:26+05:30 | 2020-12-02T18:54:16+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, Good Morning. We understand that the below two employee - Aye4259 & Aye2307 have primary key violation error and please attach the transfer data upload sheet which you are trying to upload. Regards, Adrenalin Support, Hi Sargam Gupta, Post Analysis, we have found the Employee synchronization issue Primary key violation is due to the there are two banking details for the below employees with salary account as 'Y'. Aye4259 & Aye2307 Kindly rectify the banking details of those employees and try the Employee transfer data upload. Please check the attached employees those who have the two salary accounts mapped in the Application. Regards, Iswarya.S Adrenalin Support |
510 | Pls fix this. My name is appearing while approving from Aye2922’s queue. From: HR OPERATIONS <hroperations@ayefin.com> Sent: 12 November 2020 17:14 To: 'Sargam.gupta' <sargam.gupta@ayefin.com> Cc: 'Palak sodhi' <palak.sodhi@ayefin.com> Subject: RE: Akshay Kumar's Record Resignation has been approved by Sargam Gupta Dear Ma’am, Kindly look into this, all the resignations are approved from Govind Sir’s only queue but it showing that you have approved employee resignation. Kindly rectify the issue. Regards, Vijay From: Palak sodhi <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> > Sent: Thursday, November 12, 2020 5:04 PM To: HR Operations <hroperations@ayefin.com <mailto:hroperations@ayefin.com> > Subject: Fwd: Akshay Kumar's Record Resignation has been approved by Sargam Gupta Dear Vijay, Why you are approving resignation by Sargam ID. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 ---------- Forwarded message --------- From: <AyeYo@ayefin.com <mailto:AyeYo@ayefin.com> > Date: Thu, Nov 12, 2020 at 4:56 PM Subject: Akshay Kumar's Record Resignation has been approved by Sargam Gupta To: <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> > Hi, Akshay Kumar's Record Resignation has been approved by Sargam Gupta. Details: Emp Id: AYE5029 Emp Name: Akshay Kumar Mail Id: akshay.kumar@ayefin.com <mailto:akshay.kumar@ayefin.com> Designation: Collection Officer Grade: Grade 5 Location: Haridwar Separation Type:RESIGNATION Resignation Reason: Others Resignation Letter Date:2020-Oct-05 Requested Relieving Date:2021-Jan-02 Actual Relieving Date: 2021-Jan-02 Remarks:Auto Approved Approver Comments: Auto Approved Regards, HR Team . -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,538 | 5 | 1 | Closed | Sargam Gupta | ADL_2009_20116 | Product | Patch Deployment | null | Separation Management | null | null | 2020-11-16T23:58:15+05:30 | 2020-12-04T18:52:50+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, We will check the issue and rectify that the your ID is appearing while approving from Aye2922’s queue. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, Good Morning. Post Analysis, we have verified and we cannot backtrack the issue from where it is fetching your Employee code - AYE1765 and we have raised this issue to the product team - ADL_2009_20116 and we are following up to close this issue on priority. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As discussed with the Product team, the issue is not getting simulated in the product environment and while checking at the backend the Third level Approver is Govind Sir’s which is correct and cannot back track from where it picks the AYE1765 - Ms. Sargam Gupta. Please check and update if there are any similar cases. Regards, Iswarya.S Adrenalin Support |
511 | Pls fix this. From: HR OPERATIONS <hroperations@ayefin.com> Sent: 11 November 2020 11:31 To: 'Sargam.gupta' <sargam.gupta@ayefin.com> Cc: 'Govind Mishra' <govind.mishra@ayefin.com>; 'Palak sodhi' <palak.sodhi@ayefin.com> Subject: Unable to deactivate employee (Gopidi Naga Reddy -Aye2953) Dear Ma'am, Clearance has been given to below employee from finance queue, but it is still showing pending in clearance report. Request to give the clearance from backend as there is no recovery which we need to recover from employee. Employee ID Employee Name Activity Name Comments Due Date Status Aye2953 Gopidi Naga Reddy FINANCE ACTIVITY Activity Triggered by Schedular 2020-Sep-15 Pending -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,540 | 5 | 1 | Closed | Sargam Gupta | Finance Activity pending with AYE 4109 | Product | Clarification | null | Separation Management | null | null | 2020-11-17T12:32:09+05:30 | 2020-12-02T13:50:41+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check the FINANCE ACTIVITY for the Employee - Aye2953 from backend and update you the same. Regards, Iswarya.S Adrenalin Support , Hi Sargam Gupta, While checking at the backend, the FINANCE ACTIVITY for the Employee - Aye2953 is pending with the FINFAC - Aye4109 (for the west region) in the Forms pending for Approval form. Also attached the screenshot for your reference. Please approve the same and check. Regards, Iswarya.S Adrenalin Support |
512 | Hi Moosa, Request you to please check below leave requests are not reflecting under reporting managers queue. Employee ID Employee Name OU Name Leave Type Leave Name From Date To Date Total No. Of Leave Days / Hours Reason Status RAISED ON Approved By Approved On 39008 Ashok Kumar Sharma RSL-SHARC-Corporate CL-Request CL-Casual Leave 24-Sep-2020 24-Sep-2020 1 disease of postive covid-19 Pending 19-Oct-2020 08:55 39008 Ashok Kumar Sharma RSL-SHARC-Corporate PL-Request PL-Privilege Leaves 01-Oct-2020 01-Oct-2020 1 disease of covid -19 Pending 19-Oct-2020 09:08 39008 Ashok Kumar Sharma RSL-SHARC-Corporate PL-Request PL-Privilege Leaves 08-Oct-2020 08-Oct-2020 1 disease of covid-19 Pending 19-Oct-2020 09:10 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,542 | 5 | 3 | Closed | Jatinder Kumar Sharma | timeout expire error | Product | Data Correction | null | null | null | null | 2020-11-18T15:09:14+05:30 | 2020-12-03T16:54:53+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, On our analyses, we have observed that the leave transactions are stuck in the queue due to Timeout expire error, now the same has been rectified through the database. Please now check the approval form from your end and let us know incase of any further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk, How many cases are as on date like same issue, please check and share those cases and rectify. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what’s New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> , Hi Jatinder Kumar Sharma, We have analyzed and rectified all other time out expired transactions through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
513 | Hi Team, Currently employees are getting inactive on their last working day automatically as per the built customization. Request you to please let us know how we will get an intimation auto email where inactive cases can trigger to us on a daily basis. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,543 | 5 | 3 | Closed | Jatinder Kumar Sharma | customization feasibility | Customization | Clarification | null | null | null | null | 2020-11-18T15:17:08+05:30 | 2020-12-03T18:56:23+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, nitin.dixit@religare.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, nitin.dixit@religare.com, sandil.k@myadrenalin.com | nitin.dixit@religare.com | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, For the reported mail trigger query, since the employee automatic deactivation based on the LWD is customized in the live environment, we requesting you to share the requirements in detail with the Product Manager (Mrs. Jagadeesswari) to check the feasibility on the same. Regards, Mohamed Moosa A Adrenalin Help Desk |
514 | Pls change the DoJ as mentioned in trail mail. Regards, Sargam ---------- Forwarded message --------- From: hr operations <hroperations2@ayefin.com> Date: Wed, Nov 18, 2020, 3:58 PM Subject: Re: || Regarding - Change In DOJ || Aye5423 - Pranay raj || To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Palak sodhi <palak.sodhi@ayefin.com>, Govind Mishra < govind.mishra@ayefin.com> Dear Ma'am, Please update. *Thanks & Regards* *Rahul Yadav* *HR-Ops* *Head Office-Gurgaon* *Mob - 7428897555* On Tue, Nov 17, 2020 at 6:14 PM hr operations <hroperations2@ayefin.com> wrote: > Dear Ma'am, > > Please change the DOJ of *Aye5423 - Pranay Raj.* > > Old DOJ - *16-Nov-2020* > > New DOJ - *19-Nov 2020.* > > Please update New DOJ in HRMS From backend. > > > > *Thanks & Regards* > *Rahul Yadav* > *HR-Ops* > *Head Office-Gurgaon* > *Mob - 7428897555* > -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,544 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Employee Information | null | null | 2020-11-18T16:12:01+05:30 | 2020-12-03T16:54:53+05:30 | ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, palak.sodhi@ayefin.com, govind.mishra@ayefin.com | ask.adrenalin@myadrenalin.com, hroperations2@ayefin.com, palak.sodhi@ayefin.com, govind.mishra@ayefin.com | hroperations2@ayefin.com, palak.sodhi@ayefin.com, govind.mishra@ayefin.com | null | null | Service Request | Hi Sargam Gupta, As per the request, we have updated the DOJ for the Employee - Aye5423 to 19-Nov 2020. Please check the data and confirm. Regards, Adrenalin Support |
515 | Hi Moosa, Please move this resignation form of employee - 93946 to Jaydeep Singh - 94507 [cid:image001.png@01D6BDD0.EAC45170] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,545 | 5 | 3 | Closed | Jatinder Kumar Sharma | Approval change request | Product | Data Correction | null | Separation Management | null | null | 2020-11-18T17:33:39+05:30 | 2020-12-03T17:53:52+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Record Resignation form of Emp: 93946 has been moved to 94507 (Level 3)for the approval through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
516 | Dear Team, Below employees attendance form raised and approved but still showing as absent in a system. Please check and resolve C100722 > 11tH NOV SHOWING as ABSENT' select * from WFS_FORMTRANS where FLOWID ='e9820f0805334dfa' select * from WFS_FORMHISTORY where FLOWID ='e9820f0805334dfa' C119673 > Absent showing for dates 31OCT, 2,7,9,10,11,13 Nov | 10,547 | 5 | 2 | Closed | Venkatesh | Clarified on the points of leave issues | Product | Clarification | null | null | null | null | 2020-11-19T17:53:01+05:30 | 2020-12-11T13:53:42+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will check and confirm on the attendance issue which is reported. Regards, Ramachandran J, Hi Venkatesh, Please join the below link to check on the reported query. https://us02web.zoom.us/j/85891210130?pwd=TEtwSVh5cGQ0SkpFdFRleUZ1OVVYQT09 Regards, Ramachandran J Adrenalin Support, Hi Venkatesh, Please join the below link, https://us02web.zoom.us/j/81938355813?pwd=K1NDNXlpS2wyakxLc1Y1bitEWnNjZz09 Regards, Ramachandran J Adrenalin Support, Hi Venkatesh, Please join the below link, https://us02web.zoom.us/j/81815414062?pwd=dC9xV05EUjZsaUdBVFhWdUl1UDlXQT09 Regards, Ramachandran J Adrenalin Support, Hi Venkatesh, As checked, For C100722 the AR raised was rejected due to dead lock at the back end. Please inform to re-raise the attendance regularization. And for the employee:C119673 the leave auto debit is done by the scheduler and then employee applied leave against the leaves debited by auto debit. Hence absent is showing. Regards, Ramachandran J Adrenalin Support, Dear Ramachandran, Please resolve for below dates also. Dt, 05th , 06th , 07th & 12th October , 2020 . , Hi Venkatesh, Attendance has been cleared for the given days also from back end. Please check and confirm Regards, Ramachandran J Adrenalin Support |
517 | Dear Team, We are unable to see the rejected employee creations. S.No Name Id Number 1 S.Gowthami 90111838 2 Sajida Praveen 90111855 3 Rishinath P.V 90111857 4 Sheela B.S 90111858 5 S.Praveen Naik 90111869 6 Anusha Challa 90111873 7 T.M Jasna 90205621 8 A.Rajani 90205623 Regards Divya 7337556722 | 10,548 | 5 | 2 | Closed | DivyaSri | Mapping was not provided. | Product | Configuration | null | null | null | null | 2020-11-20T10:16:04+05:30 | 2020-12-05T14:53:39+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we will check and update you on the status. Regards, Adrenalin Support Desk, Hi DivyaSri, Post analyzing we found that there is no mapping to the employee because of that candidate is not reflecting in the employee creation.After providing the mapping candidate reflected in the employee creation form.Revert us if you have any further clarification. Regards, Adrenalin Support Desk |
518 | Hi Moosa, Please create below consultant. Waytogo Consultants Pvt Ltd Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,549 | 5 | 3 | Closed | Jatinder Kumar Sharma | consultant creation | Product | Data Correction | null | null | null | null | 2020-11-20T10:23:53+05:30 | 2020-12-05T10:48:46+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the reported consultant has been created through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
519 | -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,550 | 5 | 1 | Closed | Sargam Gupta | WFS_QUEUE_ER_OFFER_HEADER - two records | Product | Data Correction | null | Offer Management | null | null | 2020-11-20T11:38:03+05:30 | 2020-12-05T12:48:24+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, We understand that the offer is approved by the Approver - AYE3368 but again it is displaying the Pending queue. We will check and update you. Regards, Iswarya.S, Hi Sargam Gupta, Post Analysis, the transaction is in the offer queue and it is cleared and now please check approving the Offer again by the Approver - Aye3368 and confirm. Regards, Iswarya.S Adrenalin Support |
520 | Dear Team, As per our discussion 22 employees date of joining corrections. Employees list sent in mail. Regards Divya 7337556722 | 10,551 | 5 | 1 | Closed | DivyaSri | Changed the DOJ | Product | Data Correction | null | null | null | null | 2020-11-20T12:24:49+05:30 | 2020-12-08T14:50:00+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed ,this is taken as service request and as per excel we are doing DOJ corrections for the given 22 employees. Regards, Adrenalin Support Desk, Hi DivyaSri, As per your request we had changed the DOJ for the given employees in the excel. kindly check and revert us. Regards, Adrenalin Support Desk |
521 | Dear Team, We are unable to see the policies and JD's in share info. Regards Divya 7337556722 | 10,552 | 5 | 1 | Closed | DivyaSri | Manage share information edit option | Product | Clarification | null | null | null | null | 2020-11-20T14:19:03+05:30 | 2020-12-05T16:49:06+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For share info query,we will check why shared information is not reflecting in the tile and update you on the status., Hi DivyaSri, For above reported query share info you can navigate to the form "Manage share information " and choose edit from drop down and check title and submit it again. Regards, Adrenalin Support Desk |
522 | Pls remove below bank details only for mentioned employees. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO COMPANY_NAME ACCOUNT_TYPE IS_SALARY_ACCOUNT IFS_NO Remarks 91356 Gariban Kumar Mahto ICICI Bank 112801507360 Religare Broking Limited Salary Account Y ICIC0001128 Remove 93780 Akena Suresh Kumar HDFC Bank 05211050153451 Religare Broking Limited Salary Account N HDFC0000521 Remove 93841 Monsar Hussain HDFC Bank 50100254596850 Religare Broking Limited Salary Account N HDFC0004027 Remove Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,553 | 5 | 3 | Closed | Jatinder Kumar Sharma | bank details clean up (change request) | Product | Data Correction | null | Employee Information | null | null | 2020-11-20T14:44:29+05:30 | 2020-12-05T16:49:08+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the bank details of the reported employees has been cleaned up through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
523 | Dear Dhivya, Please check , as leave details is not visible on pulse. wherein in back end we are able to see leave balance. ECN: R02980 Regards, Chaitali | 10,554 | 5 | 3 | Closed | Rinoy Sebastin | need to verify config | Product | Configuration | null | Absence, Time and Attendance | null | null | 2020-11-20T16:25:07+05:30 | 2020-12-08T10:55:25+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, Request you to please check the parameters of the employee in the Leave configuration form for the respective leave type. Request you to please verify the Gender of the employee also. Regards, Adrenalin Support |
524 | hi Moosa, Please remove below bank details also. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME NAME_AS_PER_BANK BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO 93902 Aman . Aman . HDFC Bank 50100253135449 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> From: Jatinder Kumar Sharma Sent: Friday, November 20, 2020 2:44 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: Bank Details Remove Pls remove below bank details only for mentioned employees. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO COMPANY_NAME ACCOUNT_TYPE IS_SALARY_ACCOUNT IFS_NO Remarks 91356 Gariban Kumar Mahto ICICI Bank 112801507360 Religare Broking Limited Salary Account Y ICIC0001128 Remove 93780 Akena Suresh Kumar HDFC Bank 05211050153451 Religare Broking Limited Salary Account N HDFC0000521 Remove 93841 Monsar Hussain HDFC Bank 50100254596850 Religare Broking Limited Salary Account N HDFC0004027 Remove Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,555 | 5 | 3 | Closed | Jatinder Kumar Sharma | bank details clean up (change request) | Product | Data Correction | null | Employee Information | null | null | 2020-11-20T17:13:17+05:30 | 2020-12-05T17:53:20+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the bank details of the reported employees has been cleaned up through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
525 | Pls provide the history of these two tickets. Details like when was the ticket raised, when was it closed and other updations. Query ID Status Issue NHR_OTHER1184_Aye2070 Ticket escalate while same was closed within time frame Issue since 27-Oct WHR_Salry142_AYE3809 Ticket got pullback and then re-open again post closure date Issue since 10-Oct -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,556 | 5 | 1 | Closed | Sargam Gupta | Data | Product | Service Request | null | null | null | null | 2020-11-20T22:10:53+05:30 | 2020-12-08T15:49:50+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, We will check at the backend and provide the history of these two tickets. NHR_OTHER1184_Aye2070 WHR_Salry142_AYE3809 Regards, Iswarya.S Adrenalin Support Adrenalin Support, Hi Sargam Gupta, As per the request, we have attached the history for the below ticket, For the Query ID - NHR_OTHER1184_Aye2070, the ticket is not resolved within the timeframe so it got escalated. For the Query ID - WHR_Salry142_AYE3809, there is no record of Pullback at the backend. Please check and confirm. QUERY_ID EMP_STAFFID USER_QUERY QUERY_STATUS RAISED_ON RAISED_BY MODIFIED_ON MODIFIED_BY NHR_OTHER1184_Aye2070 Aye2070 Dear Team, Request you to Please Process Employee Loan for Aye2847 Loan Advisor Ankush Pal Branch-177 Najibabad. Loan Applied for 50k for 12 Months. HOD Approval Mail is already sent to Palak Mam. Regards BM Najibabad-177 7302657137 A 2020-10-08 18:42:15.780 Aye2070 2020-10-28 14:32:06.550 HRAdmin WHR_Salry142_AYE3809 AYE3809 oct 2020 salary slip req . please send me on mail . A 2020-11-05 14:49:06.957 AYE3809 2020-11-10 10:27:41.467 HRAdmin Regards, Adrenalin Support |
526 | Dear Team, We are unable to see the rejected employee creations for 90110986 login. S.No Name Id No 1 S . Gowthami 90111838 2 S.Praveen naik 90111869 3 T.M Jasna 90111897 Regards Divya 7337556722 | 10,557 | 5 | 1 | Closed | DivyaSri | SP changes | Product | Patch Deployment | null | null | null | null | 2020-11-21T11:16:25+05:30 | 2020-12-10T13:54:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query, kindly provide the connection and we will check and update you on the status. Regards, Adrenalin Support Desk, Hi DivyaSri, Post analyzing we found that candidate gowthami and praveen naik is not there in offer management. kindly check the cases and we will check the case Jasna and update you on the status. Regards, Adrenalin Support Desk, Hi DivyaSri, Post analyzing we found that the record is no there anywhere as per your request we brought the record.Now you have created the employee based on your confirmation we are changing the ticket status as "Pending Customer". Regards, Adrenalin Support Desk |
527 | Run past days scheduler so that holiday is updated for 20th Nov. Regards, Sargam ---------- Forwarded message --------- From: HR OPERATIONS <hroperations@ayefin.com> Date: Sun, Nov 22, 2020, 7:47 PM Subject: RE: FW: Concern in leave Calendar Aye 1345 To: Palak sodhi <palak.sodhi@ayefin.com> Cc: Ankur Tiwari <ankur.tiwari@ayefin.com>, Nitesh kumar < nitesh.kumar02@ayefin.com>, Sargam.gupta <sargam.gupta@ayefin.com> Dear Ma’am, Required changes have been made in HRMS. Regards, Vijay *From:* Palak sodhi <palak.sodhi@ayefin.com> *Sent:* Sunday, November 22, 2020 5:22 PM *To:* HR Operations <hroperations@ayefin.com> *Cc:* Ankur Tiwari <ankur.tiwari@ayefin.com>; Nitesh kumar < nitesh.kumar02@ayefin.com>; Sargam.gupta <sargam.gupta@ayefin.com> *Subject:* Re: FW: Concern in leave Calendar Aye 1345 Dear Vijay, Please update calendar on HRMS and confirm us. *Thanks & Regards* *Palak Sodhi* HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 *Contact*: 8826554216 On Sun, Nov 22, 2020 at 3:41 PM Sargam.gupta <sargam.gupta@ayefin.com> wrote: Dear Palak Pls update calendar for Ankur from North to East and then inform me. I need to run a scheduler to update past dates. Regards, Sargam *From:* Ankur Tiwari <ankur.tiwari@ayefin.com> *Sent:* 21 November 2020 19:11 *To:* Sargam Gupta <sargam.gupta@ayefin.com> *Cc:* Palak sodhi <palak.sodhi@ayefin.com>; Nitesh kumar < nitesh.kumar02@ayefin.com>; Nancy Gupta <nancy.gupta@ayefin.com> *Subject:* Concern in leave Calendar Aye 1345 Dear Sargam, Please note that , the local holiday dated 20th November 20 is not reflecting in my adrenaline. Kindly do the needful. Regards, Ankur FCM Jharkhand Aye 1345 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,558 | 5 | 1 | Closed | Sargam Gupta | Weekly off scheduler - 20-Nov-2020 | Product | Service Request | null | Absence, Time and Attendance | null | null | 2020-11-22T20:06:15+05:30 | 2020-12-08T11:50:37+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will run the past days scheduler so that holiday is updated for 20th Nov for the Employee - AYE1345 and update you. Regards, Iswarya.S Adrenalin Support , Hi Sargam Gupta, As per the request, we have ran the scheduler for the employee - AYE1345 for the past days so that holiday is updated for 20th Nov. Please check in the Attendance calendar. Regards, Iswarya.S Adrenalin Support |
528 | Earlier the PF amount was not getting calculated properly. Now the Total Deduction Amount is not getting debited from Net Pay amount in Settlement process. | 10,559 | 5 | 4 | Closed | Vicky Shah | issue | Product | Patch Deployment | null | null | null | null | 2020-11-23T09:41:36+05:30 | 2020-12-08T11:50:38+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vicky Shah, We have shared the connectivity on Zoom, request you to please join the same to analyze and address the query raised on "Deductions in Settlement". Regards, Adrenalin Support, Hi Vicky Shah, As discussed over the call, we have addressed the query raised on "Deductions not getting calculated in Net Pay in the Settlement". Please verify and let us know your feedback. Regards, Adrenalin Support |
529 | Dear Team, Please address the below issue in HRIS. Regards, Sandeep Thungaturthy From: Mousumi Roy Bose <mousumiroy.bose@exidelife.in> Sent: 23 November 2020 10:00 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Cc: Stefan Roque <stefan.roque@exidelife.in> Subject: 22nd Nov (Sunday) Is Showing Absent in HRIS Dear Sandeep, FYI & NA.. [cid:image001.png@01D6C17F.70B202D0] Mousumi Roy Bose RHRM - East T +91 33 4055 0700 l M +91 9831793299 E mousumiroy.bose@exidelife.in<mailto:mousumiroy.bose@exidelife.in> l W exidelife.in<https://contactmonkey.com/api/v1/tracker?cm_session=9098536f-b604-4311-85ea-3fba163f2555&cm_type=link&cm_link=b33b1703-76cd-4e71-9acd-75c243b473c5&cm_destination=http://www.exidelife.in/> [Description: Description: ET_Email_signature_400 x 120 pxls] ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,560 | 5 | 1 | Closed | Sandeep Thungaturthy | Weekly Off Scheduler script for 22-Nov-2020 | Product | Service Request | null | Absence, Time and Attendance | null | null | 2020-11-23T10:07:01+05:30 | 2020-12-08T10:55:26+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Software Problem | Hi Sandeep Thungaturthy, We understand that the 22nd Nov (Sunday) Is Showing Absent in HRIS. We will share the zoom connection to check the issue in detail. https://us02web.zoom.us/j/82649110156?pwd=VENDNEZmV0lockt3REo1akdya0VEUT09 Regards, Iswarya.S Adrenalin Support, Hi Sandeep Thungaturthy, As discussed over call, the Attendance weekly off didn't run yesterday (22-Nov-2020 - Sunday). Please check with your IT team and the scheduler time is morning 5 A.M. Also we have attached the Weekly off scheduler script for the past date - 22-Nov-2020 and please execute the script in the server and update. Regards, Iswarya.S Adrenalin Support |
530 | Hi, We are facing the below error message in "Confirmation Appraisal 2667" approval page. | 10,561 | 5 | 3 | Closed | Sandip Chanda | No error occur | Customization | Clarification | null | Performance Management | null | null | 2020-11-23T10:44:45+05:30 | 2020-11-23T16:47:42+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will check this error and confirm from our end, Further if any clarification please let me know Regards, Adrenalin Support Desk, Hi Sandip Chanda, As discussed over the call, We have checked from our end, "Forms pending for approval" in this reported employee Form there is No error occur, And I attached the screenshot for your reference. Regards, Adrenalin Support Desk |
531 | Hi, Today morning Auto approval(AR and Leave) Scheduler has been run successfully, but who have raised their AR and Leave on 20-Nov-20, their AR and Leave not been approved through Auto Approval Scheduler. But as per scheduler it should be get auto approve. Attendance Regularization Details: Scheduler Log and Recovery:- Thanks, Sandip Chanda 8585059226 | 10,562 | 5 | 3 | Closed | Sandip Chanda | configuration changed | Customization | Clarification | null | null | null | null | 2020-11-23T11:10:02+05:30 | 2020-11-23T16:48:19+05:30 | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, For the below query, we have understood the auto-approval scheduler is running successfully, But Ar not approved, Hence we will check and confirm from our end. Further if any clarification please let me know. Regards, Adrenalin Support Desk, Hi Sandip Chanda, We have analyzed the issue scheduler date changed on this month, This scheduler worked on configuration based. Then I have changed the configuration value then approved on 20 Nov 2020 all Ar cases, I have mentioned the configuration Name future if mentioned scheduler date change, after then you will change the configuration as well. Regards, Adrenalin Support Desk , Hi, I need more clarification on this. Can you call me on below Number. Ph. 8585059226 Thanks Sandip Chanda 8585059226, Hi, I need more clarification on this. Can you call me on below Number. M Number. 8585059226 Thanks & Regards, Sandip Chanda Sandip Chanda | Executive| Human Resource Arohan Financial Services Limited Registered Office: PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 L: +91 33 4015 6055 (155) | M: +91 8585059226 | www.arohan.in Follow Arohan on Facebook, Twitter and LinkedIn __________________________________ Sent from eM Client | www.emclient.com ------ Original Message ------ , Hi Sandip Chanda, As discussed over the call, We have provided the clarification in the below issue Further if any clarification please let me know. Regards, Adrenalin Support Desk |
532 | PF getting calculated on actual amount instead of Settled amount. | 10,563 | 5 | 1 | Closed | Vicky Shah | issue | Product | Patch Deployment | null | null | null | null | 2020-11-23T11:28:17+05:30 | 2020-11-23T11:28:17+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-23 05:58:17 UTC |
533 | Salary Advance is being paid by the user and the loan is closed, however in settled amount it is calculated under negative on the recovery part. | 10,564 | 5 | 1 | Closed | Vicky Shah | issue | Product | Patch Deployment | null | null | null | null | 2020-11-23T11:29:01+05:30 | 2020-11-23T11:29:01+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-23 05:59:01 UTC |
534 | Hi Moosa, Please make the below yellow highlighted changes in system. Emp_ID Date_Of_Resignation Actual_Relieving_Date Notice_Period_Served Notice_shortfall_days Partial_waive_off_days Shortfall_after_waiveoff 94556 17-Sep-20 1-Oct-20 15 15 7 8 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,565 | 5 | 3 | Closed | Jatinder Kumar Sharma | resignation data change | Product | Data Correction | null | Separation Management | null | null | 2020-11-23T11:55:46+05:30 | 2020-12-09T19:51:19+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, For the reported query, we will update the resignation data changes and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As per your request, the resignation details of the employee 94456 has been updated through the database. please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk , Seems these changes are not reflecting under the separation report. Pls check . , Hi Jatinder Kumar Sharma, As per your request, the resignation details of the employee 94556 has been updated through the database. please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
535 | Dear Team, The positive amount in notice pay buyout should be treated as income of an employee and will attract P.Tax as well as Income Tax while negative amount in the same component should not attract P.Tax & Income Tax. Please update the configuration accordingly. | 10,566 | 5 | 3 | Closed | Nazrul Islam | clarification | Product | Clarification | null | null | null | null | 2020-11-23T13:14:55+05:30 | 2020-12-09T17:52:04+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nazrul Islam, As discussed over the call, a below requirement we will discuss with the internal team and share feedback Further if any clarification please let me know. Regards, Adrenalin Support Desk, Hi Nazrul Islam, As discussed over the call, In "Notice pay buyout" the Component already marked "Gross pay IT" , And I attached the screenshot for your reference. Further if any clarifications please let me know(9840850981). Regards, Adrenalin Support Desk, Yes it is working now. Regards, Nazrul Islam Deputy Manager II Head Office_Accounts *Arohan Financial Services Limited* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *M: +91 9903110879 | www.arohan.in * Follow Arohan on Facebook, Twitter and LinkedIn On Fri, Dec 4, 2020 at 5:49 PM Adrenalin eSystems LTD < myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Nazrul Islam, > > > Reminder for 10th Day for ticket ID [10566] on status as Pending Customer. > Please confirm us with your feedback for closure. > > > Regards, > > Adrenalin Support > > 10566:1025874 > -- _Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you have received this message by mistake, please reply to this message and follow with its deletion. Please do not print this email unless it is necessary. Every unprinted email helps the environment._ |
536 | Pls check this candidate not reflecting at offer management stage. From: Deepak Kumar Sent: Monday, November 23, 2020 3:50 PM To: Jatinder Kumar Sharma Subject: FW: Offer Request: Jeet Bhowmick As want to revise below offer but same is not reflecting at offer management stage pls help in this. Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866332 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> From: Tanisha Ghosh Dev Sent: 23 November 2020 13:09 To: Deepak Kumar Cc: Jaydeep Singh; Nitin Dixit; Jatinder Kumar Sharma Subject: RE: Offer Request: Jeet Bhowmick Please revise Jeet Bhowmick's offer letter dated 24th November'20. Tanisha Ghosh Dev Human Resource Religare Broking Limited, 15 C, Hemanta Basu Sarani, 4th Floor, LMJ House, Kolkata, West Bengal-700001 T: 03340454905 l M: 9674447000 l http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Twitter]<http://goo.gl/jfwTnb> [Description: Facebook] <https://goo.gl/pvE7Ak> [Description: Linkdein] <http://goo.gl/YtYkL6> From: Deepak Kumar [mailto:kr.deepak@religare.com] Sent: Thursday, November 12, 2020 3:11 PM To: Tanisha Ghosh Dev Cc: Jaydeep Singh; Nitin Dixit; Jatinder Kumar Sharma Subject: RE: Offer Request: Jeet Bhowmick PFA offer kindly check all the details carefully if find any discrepancy pls get back to us. Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866332 | M: 9871097547 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> From: Tanisha Ghosh Dev Sent: 12 November 2020 14:15 To: Deepak Kumar Cc: Jaydeep Singh; Nitin Dixit; Jatinder Kumar Sharma Subject: Offer Request: Jeet Bhowmick Hi, Please release the offer **Mandatory Details For Offer Generation Vacancy code DEALER - RETAIL BROKING.3565-88 Name of the candidate Jeet Bhowmick Department Name RSL/RCL-Client Dealing CTC to be offered 2.85LPA Designation Relationship Manager - Dealing Grade REL - Executive Product RSL-Equity Retail Function Code 1500 - FSI-Dealer Date Of Joining (Actual) 23-11-2020 Attendance Type* Normal /Biometric Shift Time Biometric Reporting Manager Manish Fogla (4601) Mode of recruitment - If Employee Referral, mention the employee's name - If Consultant, mention the number of CVs shared Fortune Capital Normal/Re-Hire/Contract Renewal Normal Checklist for Documents uploaded in FTP (Y/N/NA) Resume Y RISE Y CAF Y Approval on Hiring Y Approval if Exception case * NA OPQ Stens ** NA OPQ Report ** NA Tanisha Ghosh Dev Human Resource Religare Broking Limited, 15 C, Hemanta Basu Sarani, 4th Floor, LMJ House, Kolkata, West Bengal-700001 T: 03340454905 l M: 9674447000 l http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Twitter]<http://goo.gl/jfwTnb> [Description: Facebook] <https://goo.gl/pvE7Ak> [Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,567 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on the vacancy expiry | Product | Clarification | null | null | null | null | 2020-11-23T15:56:13+05:30 | 2020-12-09T12:52:29+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status once is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As communicated over the phone, the reported vacancy has been expired, please republish the vacancy using the 'Create Job' form. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
537 | Hi, Need to delete the settlement of the below mentioned employee as we need to resettle the same. EM Name - Lohith Kumar C H EM ID - 13600 Regards' Argha Ghosh Ph-9831085296 | 10,568 | 5 | 3 | Closed | Argha Ghosh | provided the clarification | Product | Clarification | null | null | null | null | 2020-11-23T17:20:29+05:30 | 2020-12-01T18:00:40+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We will delete the settlement process to backend the reported employee and confirm from our end, Further if any clarification please let me know, Regards, vijayakumar k, Hi Argha Ghosh, As per requirement is not possible to delete settlement entry in the reported employee(13600 ), Because employee status has confirmed Process, Further if any clarification please let me know(9840850981). Regards, Adrenalin Support Desk, Dear Team, Please reopen the settlement as we have to resettle his FnF . Warm Regards' Argha Ghosh Arohan Financial Services Limited PTI Building, 4th Floor, DP Block,DP-9 Sector-V, Salt Lake, Kolkata - 700091 M: +91 9831085296 |T: +91 33 4015 6019 (147) | On Tue, Nov 24, 2020 at 11:28 AM Adrenalin Support Desk < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Argha Ghosh, > > As per requirement is not possible to delete settlement entry in the > reported employee(13600 ), Because employee status has confirmed Process, > > Further if any clarification please let me know(9840850981). > > Regards, > Adrenalin Support Desk > > > > On Mon, 23 Nov at 5:48 PM , Adrenalin Support Desk < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Argha Ghosh, > > As per request, We will delete the settlement process to backend the > reported employee and confirm from our end, > > Further if any clarification please let me know, > > Regards, > vijayakumar k > > > > > , Hi Argha Ghosh, Kindly follow the below steps to reopen the settlement, Step 1: Navigate to the 'Re-Open Settlement Process' form and select the pay group, from Date, particular employee code details and submit. Step 2: Post submission, you can check the reported employee's settlement details in 'Re-Open Settlement Report'. Step 3: To confirm the reported employee's settlement, You can use the 'Re-Open Settlement Confirm Process' form. Request you to follow the above steps and share your feedback. Kindly revert to us incase of any difficulties. Regards, Adrenalin Support Desk, Dear Team, After reopen the settlement we are unable to adjust his notice period(deduction) of Rs.34800/- as previously when we were initiated his FnF there was a deduction of Notice Period but now we have received an intimation to not to deduct the same. Please guide us...... Warm Regards' Argha Ghosh Arohan Financial Services Limited PTI Building, 4th Floor, DP Block,DP-9 Sector-V, Salt Lake, Kolkata - 700091 M: +91 9831085296 |T: +91 33 4015 6019 (147) | On Tue, Nov 24, 2020 at 12:39 PM Adrenalin Support Desk < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Argha Ghosh, > > Kindly follow the below steps to reopen the settlement, > > Step 1: Navigate to the 'Re-Open Settlement Process' form and select the > pay group, from Date, particular employee code details and submit. > > Step 2: Post submission, you can check the reported employee's settlement > details in 'Re-Open Settlement Report'. > > Step 3: To confirm the reported employee's settlement, You can use the > 'Re-Open Settlement Confirm Process' form. > > Request you to follow the above steps and share your feedback. Kindly > revert to us incase of any difficulties. > > > Regards, > Adrenalin Support Desk > > > > , Hi Argha Ghosh, We have tried your mobile no not reachable(9831085296), Kindly call my mobile no(9840850981) we will guide the scenario from our end Regards, Adrenalin Support Desk, Hi Argha Ghosh, As discussed over the call, We have provided the clarification for the below query, Further if any clarification please let me know Regards, Adrenalin Support Desk, Dear Adrenalin Team, Regarding notice pay in re-settlement as per Argha, please mention the option to make the notice pay "0" as one employee is not eligible for deduction at the earliest possible. Regards, Nazrul Islam Deputy Manager II Head Office_Accounts *Arohan Financial Services Limited* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *M: +91 9903110879 | www.arohan.in * Follow Arohan on Facebook, Twitter and LinkedIn On Tue, Nov 24, 2020 at 6:17 PM Adrenalin Support Desk < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Argha Ghosh, > > As discussed over the call, We have provided the clarification for the > below query, Further if any clarification please let me know > > > Regards, > Adrenalin Support Desk > > > > On Tue, 24 Nov at 1:53 PM , Adrenalin Support Desk < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Argha Ghosh, > > We have tried your mobile no not reachable(9831085296), Kindly call my > mobile no(9840850981) we will guide the scenario from our end > > > Regards, > Adrenalin Support Desk > > > > , Hi Argha Ghosh, We have discussed with the internal Team, The below reported employee already settlement process confirmed, So it's not possible to change the Notice pay Value "0". Further if any clarifications please let me know. Regards, Adrenalin Support Desk |
538 | LWP leave rule of intervening weekly off and Holiday set in config is not getting validated in Auto Debit scheduler, however it works fine in leave request. | 10,569 | 5 | 3 | Closed | Swati Tendulkar | Patch deployed | Product | Patch Deployment | null | null | null | null | 2020-11-23T19:13:55+05:30 | 2020-12-17T16:52:20+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Swati Tendulkar, As per the query, Intervening weekly off holidays will not be applicable for considering on the auto debit. That will be applicable at the form level. We will check and confirm you on this. Regards, Ramachandran J, Hi Swati Tendulkar, As discussed, Please share the sample case regarding this to check that the auto debit did not consider the intervening holiday/weekly off for the employee. Regards, Ramachandran J Adrenalin Support, Sample Codes: C108093, C130219 Regards, *Swati Tendulkar* Human Resources India Infoline Group *|*Road No. 16 V *|*Plot No. B-23 *|* MIDC Thane Industrial Estate *| *Wagle Estate, Thane- 400 604 Phone: +91 22 41035085* |* IP: 615085 On Thu, Nov 26, 2020 at 2:59 PM Adrenalin Support < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > As discussed, Please share the sample case regarding this to check that > the auto debit did not consider the intervening holiday/weekly off for the > employee. > > > > > > > Regards, > Ramachandran J > Adrenalin Support > > > > On Tue, 24 Nov at 9:10 AM , Adrenalin Support < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > As per the query, Intervening weekly off holidays will not be applicable > for considering on the auto debit. That will be applicable at the form > level. We will check and confirm you on this. > > > > > > > > > Regards, > Ramachandran J > > > > On Mon, 23 Nov at 7:13 PM , Swati Tendulkar <swati.tendulkar@iifl.com> > wrote: > LWP leave rule of intervening weekly off and Holiday set in config is not > getting validated in Auto Debit scheduler, however it works fine in leave > request. > > > 10569:1025874 > , Hi Swati Tendulkar, We will check on the same with those two employees and share the feedback of Auto debit for LWP leave Regards, Ramachandran J Adrenalin Support, Hi Swati Tendulkar, We are working on the below Auto debit for LWP leave type and confirm you once done. Regards, Ramachandran J Adrenalin Support, Hi Swati Tendulkar, We are checking on the issue with internal team and consolidating the patch regarding this to consider the intervening WO/Holiday while auto debit. Regards, Ramachandran J Adrenalin Support, Hi Swati Tendulkar, Please find the patch file and place it in the DB server to deploy the same. Regards, Ramachandran J Adrenalin Support, Hi Swati Tendulkar, We have deployed the attached patch for this auto debit and will simulate for few employees and then confirm you on the same. Regards, Ramachandran J Adrenalin Support, Hi Swati Tendulkar, We have deployed the attached patch for this auto debit and we hope after this deployment it will consider the intervening WO/Holidays, at current we could not check on this month and we will confirm you before the scheduler date for auto debit. Regards, Ramachandran J Adrenalin Support, Please be available for support for this in the 3rd week of this month. Regards, *Swati Tendulkar* Human Resources India Infoline Group *|*Road No. 16 V *|*Plot No. B-23 *|* MIDC Thane Industrial Estate *| *Wagle Estate, Thane- 400 604 Phone: +91 22 41035085* |* IP: 615085 On Wed, Dec 2, 2020 at 4:35 PM Adrenalin Support < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > > We have deployed the attached patch for this auto debit and we hope after > this deployment it will consider the intervening WO/Holidays, at current we > could not check on this month and we will confirm you before the scheduler > date for auto debit. > > > > > > > > Regards, > Ramachandran J > Adrenalin Support > > > > On Tue, 1 Dec at 6:07 PM , Adrenalin Support < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > We have deployed the attached patch for this auto debit and will simulate > for few employees and then confirm you on the same. > > > > > > > Regards, > Ramachandran J > Adrenalin Support > > > > On Tue, 1 Dec at 1:00 PM , Adrenalin Support < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > > Please find the patch file and place it in the DB server to deploy the > same. > > > > > > Regards, > Ramachandran J > Adrenalin Support > > > > On Tue, 1 Dec at 11:13 AM , Adrenalin Support < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > We are checking on the issue with internal team and consolidating the > patch regarding this to consider the intervening WO/Holiday while auto > debit. > > > > > > > Regards, > Ramachandran J > Adrenalin Support > > > > On Fri, 27 Nov at 10:17 PM , Adrenalin Support < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > We are working on the below Auto debit for LWP leave type and confirm you > once done. > > > > > > > Regards, > Ramachandran J > Adrenalin Support > > > > 10569:1025874 > , Hi Swati Tendulkar, Patch has been deployed and We will be available third week of the month for the support on this. Regards, Ramachandran J Adrenalin Support |
539 | It is observed for few actors input reassign link is active in final closure to move inactive employees form and others it is not there | 10,570 | 5 | 3 | Closed | Swati Tendulkar | Clarification | Product | Clarification | null | null | null | null | 2020-11-23T19:55:20+05:30 | 2020-12-10T21:51:51+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Swati Tendulkar, If an employee is getting final closure and he has reportees under him it should be reassigned to someone before final closure. So if the employee has reportees it will show an alert to reassign and for normal employee it will throw a validation since he has not any reportees. Regards, Ramachandran J, I am checking for below tab in final closure: [image: image.png] Regards, *Swati Tendulkar* Human Resources India Infoline Group *|*Road No. 16 V *|*Plot No. B-23 *|* MIDC Thane Industrial Estate *| *Wagle Estate, Thane- 400 604 Phone: +91 22 41035085* |* IP: 615085 On Tue, Nov 24, 2020 at 9:13 AM Adrenalin Support < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > If an employee is getting final closure and he has reportees under him it > should be reassigned to someone before final closure. So if the employee > has reportees it will show an alert to reassign and for normal employee it > will throw a validation since he has not any reportees. > > > > > > > Regards, > Ramachandran J > > > > On Mon, 23 Nov at 7:55 PM , Swati Tendulkar <swati.tendulkar@iifl.com> > wrote: > It is observed for few actors input reassign link is active in final > closure to move inactive employees form and others it is not there > > 10570:1025874 > , Hi Swati Tendulkar, Reassign input based WF actor form access belongs to the HR Foundation-Admin User group. If the employee is available in the group they can access the " Reassign input based WF actor " else it will not show in final closure. Module Administration->HR Foundation Admin->Administration->Workflow->Reassign input based WF actor . So who are all mapped in the HR Foundation Admin can access the same. Regards, Ramachandran J Adrenalin Support, Employee A is reporting to Employee B: 1) Employee A resigned and Clearance form has gone to employee B for approval. 2) Employee A is inactivated 3) Clearance form of A is pending with employee B and employee B is inactivated. 4) What will happen to the clearance form of employee A. Does it shows in INPUT based role tab of Employee B while in final closure. If yes, why it is not available in all employees where forms are pending for approval. Regards, *Swati Tendulkar* Human Resources India Infoline Group *|*Road No. 16 V *|*Plot No. B-23 *|* MIDC Thane Industrial Estate *| *Wagle Estate, Thane- 400 604 Phone: +91 22 41035085* |* IP: 615085 On Tue, Nov 24, 2020 at 9:46 PM Adrenalin Support < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > > Reassign input based WF actor form access belongs to the HR > Foundation-Admin User group. If the employee is available in the group they > can access the > " Reassign input based WF actor " else it will not show in final closure. > > Module Administration->HR Foundation > Admin->Administration->Workflow->Reassign input based WF actor . So who are > all mapped in the HR Foundation Admin can access the same. > > > > > > Regards, > Ramachandran J > Adrenalin Support > > > > On Tue, 24 Nov at 6:09 PM , Swati Tendulkar <swati.tendulkar@iifl.com> > wrote: > I am checking for below tab in final closure: > > [image: image.png] > > > > > Regards, > *Swati Tendulkar* > Human Resources > India Infoline Group *|*Road No. 16 V *|*Plot No. B-23 *|* > MIDC Thane Industrial Estate *| *Wagle Estate, Thane- 400 604 > Phone: +91 22 41035085* |* IP: 615085 > > > On Tue, Nov 24, 2020 at 9:13 AM Adrenalin Support < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> Hi Swati Tendulkar, >> >> If an employee is getting final closure and he has reportees under him it >> should be reassigned to someone before final closure. So if the employee >> has reportees it will show an alert to reassign and for normal employee it >> will throw a validation since he has not any reportees. >> >> >> >> >> >> >> Regards, >> Ramachandran J >> >> >> >> On Mon, 23 Nov at 7:55 PM , Swati Tendulkar <swati.tendulkar@iifl.com> >> wrote: >> It is observed for few actors input reassign link is active in final >> closure to move inactive employees form and others it is not there >> >> 10570:1025874 > , Employee A is reporting to Employee B: 1) Employee A resigned and Clearance form has gone to employee B for approval. 2) Employee A is inactivated 3) Clearance form of A is pending with employee B and employee B is inactivated. 4) What will happen to the clearance form of employee A. Does it shows in INPUT based role tab of Employee B while in final closure. If yes, why it is not available in all employees where forms are pending for approval., Hi Swati Tendulkar, As per analysis if the approved the activity clearance transaction and it is kept as "Not completed". In product we have other form "Activity owner approval" for changing the status as "completed". And from the activity owner ID it will be changed. But the activity owner must be active in the application. If he is inactive it can not be done from front end So if any input based or self actor role is pending while doing final closure it can be handled in future via reassigning the activity in "Reassign Input Based WF Actors" from before inactivate the employee. Regards, Ramachandran J Adrenalin Support, Hi Swati Tendulkar, As mentioned, if the approved the activity clearance transaction and it is kept as "Not completed". In product we have other form "Activity owner approval" for changing the status as "completed". And from the activity owner ID it will be changed. But the activity owner must be active in the application. If he is inactive it can not be done from front end So if any input based or self actor role is pending while doing final closure it can be handled in future via reassigning the activity in "Reassign Input Based WF Actors" from before inactivate the employee. Regards, Ramachandran J Adrenalin Support |
540 | [cid:image001.png@01D6C1D3.AB38E0A0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,571 | 5 | 3 | Closed | Jatinder Kumar Sharma | iReporter URL sync | Product | Data Correction | null | null | null | null | 2020-11-23T20:03:47+05:30 | 2020-12-08T20:54:22+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sandil.k@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sandil.k@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed over the call, the reported iReporter issue has been rectified through the database. Please check now and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, EMPLOYEE_NUMBER EMPLOYEENAME COMPANYNAME ADDRESS FROMDATE TODATE JOBTITLE SALARYONLEAVING ROLES REASONFORLEAVING BREAKSINCAREER NOOFPEOPLEREPORTING EXPERIECE_IN_MONTH 94614 Dinesh Kumar Bluecrest Technologies Noida 1-Apr-19 30-Jun-20 Technical Architect 3.65e+006 Technical Architect 240 94695 Amandeep Singh DXC Technologies Ltd Gurgaon 28-Nov-18 5-Nov-20 Consultant 1.468e+006 Storage Architect 144 94702 Nitin Kumar Nuvella Corporation Noida 9-Jun-20 10-Nov-20 Network Specialist 1.10E+06 Network Specialist 74 94704 Anurag Sharma National Institute for Smart Goverment Noida 10-May-19 12-Nov-20 ISMS Infosec Manager 1.46328e+006 ISMS Infosec Manager 120 94712 Kamal Mutneja Hexaware Ltd Bnagalore 11-Mar-19 10-Jul-19 Architect 2.4e+006 Architect 248 , Hi Jatinder Kumar Sharma, As discussed, the salary conversion issue has been rectified through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
541 | Pls remove my name from this list from backend without changing the modified On date. Call in case of query. [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,572 | 5 | 1 | Closed | Sargam Gupta | User group information - AA_GROUP_DETAILS deletion | Product | Service Request | null | null | null | null | 2020-11-23T20:37:15+05:30 | 2020-12-15T14:50:20+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Also remove my name from performance alignment grp without changing modified on date. [image: image.png] On Mon, Nov 23, 2020 at 8:37 PM Adrenalin eSystems LTD < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Sargam Gupta, > > We would like to acknowledge that we have received your request and a > ticket has been created. > A support representative will be reviewing your request and reach you on > your query. > > To view the status of the ticket or add comments, please visit > https://myadrenalincare.freshdesk.com/helpdesk/tickets/10572 > > Thank you for your patience. > > Sincerely, > Adrenalin Support Team > > 10572:1025874 > -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== , Also removed Sanjay Sharma from below all grps without modifying the date: [image: image.png] [image: image.png] [image: image.png] On Mon, Nov 23, 2020 at 8:38 PM Sargam Gupta <sargam.gupta@ayefin.com> wrote: > Also remove my name from performance alignment grp without changing > modified on date. > > [image: image.png] > > On Mon, Nov 23, 2020 at 8:37 PM Adrenalin eSystems LTD < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > >> Dear Sargam Gupta, >> >> We would like to acknowledge that we have received your request and a >> ticket has been created. >> A support representative will be reviewing your request and reach you on >> your query. >> >> To view the status of the ticket or add comments, please visit >> https://myadrenalincare.freshdesk.com/helpdesk/tickets/10572 >> >> Thank you for your patience. >> >> Sincerely, >> Adrenalin Support Team >> >> 10572:1025874 >> > > > -- > Thanks and Regards, > Sargam Gupta > -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== , Hi Sargam Gupta, We will check the feasibility to remove Sanjay Sharma from below all grps without modifying the date from backend and update you the same. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As per the request, the Employee - AYE0001 Sanjay Sharma is removed from backend module tables for the following groups. Talent Acquisition - Admin HR Foundation - Admin Employee Lifecycle - Admin Please check. Regards, Iswarya.S Adrenalin Support, Pls fix this. , Hi Sargam Gupta, As discussed, the Employee - AYE0001 Sanjay Sharma is removed from backend module tables from the Admin groups. Please check and revert in which group the employee needs to be removed. Regards, Iswarya.S Adrenalin Support |
542 | Dear Team, Please Re-rise below employees confirmation form. C179819 | 10,573 | 5 | 2 | Closed | Venkatesh | Confirmation reinitiation done from back end | Product | Configuration | null | Confirmation Management | null | null | 2020-11-23T20:37:52+05:30 | 2020-12-09T15:50:44+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and initiate the confirmation process for the mentioned employee. Regards, Ramachandran J, Hi Venkatesh, As requested, Confirmation has been reinitiated for the employee : C179819 and it is pending for the approval. please check and confirm Regards, Ramachandran J Adrenalin Support |
543 | Employee ID is not getting created, showing error as STAFFID NOT FOUND. Please check and resolve | 10,574 | 5 | 3 | Closed | Venkatesh | Modified the codes for fetching the staffid | Product | Configuration | null | null | null | null | 2020-11-23T22:42:16+05:30 | 2020-12-08T22:54:25+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-23 17:12:16 UTC, Hi Venkatesh, As checked, there was an issue in the coding level from back end hence not taking the staff id from candidate. We have fixed the same and employee ID has been created for those two employees. Regards, Ramachandran J Adrenalin Support |
544 | Final Status icon not working for the below vacancy. kindly help on this issue. Vacancy Name - LOAN ADVISOR-DISTRIBUTION_YELAHANKA -2031 Candidate Name - Srinivasa M(4075) | 10,575 | 5 | 1 | Closed | Sargam Gupta | Final Status icon not working - ER_TA_INTERVIWE_FINAL | Product | Data Correction | null | Offer Management | null | null | 2020-11-24T13:54:41+05:30 | 2020-11-24T13:54:41+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-24 08:24:41 UTC |
545 | Dear Team, Our team created 3 employees with wrong DOJ, need to correct from backend. Employee ID Given Actual 90111894 10-11-2020 11-11-2020 90111884 10-11-2020 07-11-2020 90205622 06-11-2020 03-11-2020 Regards Divya 7337556722 | 10,576 | 5 | 3 | Closed | DivyaSri | Changed the DOJ | Product | Data Correction | null | null | null | null | 2020-11-24T15:20:37+05:30 | 2020-12-09T16:50:29+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,we will change the DOJ as per your request and update you on the status. Regards, Adrenalin Support Desk, Hi DivyaSri, As per your request we had corrected the DOJ,kindly check and revert us. Regards, Adrenalin Support Desk |
546 | The basic amount was in negative value, however still the PF and ESI got calculated for the employee. The issue has been addressed in the procedureal level. | 10,577 | 5 | 4 | Closed | Vicky Shah | employee relieved on july however process done for August also which included lop data and hence the discrepancy | Product | Patch Deployment | null | Salary | null | null | 2020-11-24T19:35:36+05:30 | 2021-06-09T20:49:54+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-24 14:05:36 UTC, Dear Team, We are again facing the same issue for multiple employees. Employee Code 41975 42524 40594 41445 41977 42079 36038 42452 40472 37758, Hi Vicky Shah, Please provide us few minutes, we will share the connectivity, analyze and update you on the concern raised on PF and ESI calculation. Thanks and Regards, Dhivya . V, Hi Vicky Shah, We presume that the issue raised on PF and ESI calculation has been resolved. Attached the procedure for reference. Thanks and Regards, Dhivya . V |
547 | Please rerise below employees confirmation form C179819 | 10,578 | 5 | 2 | Closed | Venkatesh | Confirmation initiation done | Product | Configuration | null | Confirmation Management | null | null | 2020-11-25T09:16:55+05:30 | 2020-12-11T13:53:43+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10573, Hi Venkatesh, We will have a connection and re-initiate the confirmation for the employee. Regards, Ramachandran J Adrenalin Support, Hi Venkatesh, Please join the link, https://us02web.zoom.us/j/82667445465?pwd=c3JQR0NYK1V0bVMvWDFGSTVuOUZBdz09 Regards, Ramachandran J Adrenalin Support, Hi Venkatesh, Confirmation has been initiated for the employee : C179819 and it is pending for the approval with the approver. Please check and proceed on the same Regards, Ramachandran J Adrenalin Support, Dear Ramachandran, Please note that confirmation which raised in system after extension. We want to cancel extension and re-raise the confirmation basis orginal due date., Hi Venkatesh, As requested, Confirmation has been initiated with Old confirmation due date and removed the extended days. Please check and confirm Regards, Ramachandran J Adrenalin Support |
548 | Dear Team, 90109307 my family details are updated long back but still it was showing pending. Regards Divya 7337556722 | 10,579 | 5 | 1 | Closed | DivyaSri | Struck in queue | Product | Data Correction | null | Employee Information | null | null | 2020-11-25T10:32:37+05:30 | 2020-12-12T16:49:34+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query, we will check and update you on the status. Regards, Adrenalin Support Desk, Hi DivyaSri, As discussed over the call,previous family details where struck in queue now we have delete it.kindly submit again your family details. Regards, Adrenalin Support Desk |
549 | Dear Team, We have requested for a new CR and for that the dev team needs the support team access. hence request you to help in creating a letters. Regards Sandeep ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,580 | 5 | 1 | Closed | Sandeep Thungaturthy | CR | Customization | Patch Deployment | null | null | null | null | 2020-11-25T13:18:46+05:30 | 2020-12-10T13:54:14+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Change Request | Hi Sandeep Thungaturthy, As discussed over call, we will check with our Internal Team and update you. Regards, Iswarya.S, Hi Sandeep Thungaturthy, As this is a new CR, please give us some time so that we will check with our Internal Implementation Team and update you through mail. Regards, Iswarya.S Adrenalin Support |
550 | Vacancy Name: LOAN ADVISOR - DISTRIBUTION_YELAHANKA-2031 Srinivasa M (4075) Please check and revert. | 10,581 | 5 | 1 | Closed | Sargam Gupta | Document attachment problem. | Product | Configuration | null | Offer Management | null | null | 2020-11-25T15:09:06+05:30 | 2020-11-25T15:09:06+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-11-25 09:39:06 UTC |
551 | Dear Team, Requesting you to please hold the salary for the below mentioned employee . EM ID - 13600 Salary Hold month & amount - Mar20 , Rs.5517/- | 10,582 | 5 | 3 | Closed | Argha Ghosh | Provided the clarification | Product | Clarification | null | null | null | null | 2020-11-25T15:52:51+05:30 | 2020-12-01T18:00:24+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, Requesting you to use 'Salary Hold' form to hold the employee salary. Please check and reach us for further clarification. Regards,, Dear Team, This is a settlement confirm case and please see the salary hold month(Mar20) so we need your help . Warm Regards' Argha Ghosh Arohan Financial Services Limited PTI Building, 4th Floor, DP Block,DP-9 Sector-V, Salt Lake, Kolkata - 700091 M: +91 9831085296 |T: +91 33 4015 6019 (147) | On Wed, Nov 25, 2020 at 4:27 PM Adrenalin Support Desk < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Argha Ghosh, > > Requesting you to use 'Salary Hold' form to hold the employee salary. > Please check and reach us for further clarification. > > > > > > > Regards, > > > > > , Hi Argha Ghosh, As communicated over the call, we have informed that the employee's march month salary is confirmed in the system and settlement status also confirmed. So we can't make any changes from the backed. Feel free to reach us for further clarification. Regards, Adrenalin Support Desk |
552 | Dear Team, We are unable to change the data in employee movement. 90107626 login Regards Divya 7337556722 | 10,583 | 5 | 1 | Closed | DivyaSri | As discussed over the call, we had explained you based on employee movement configuration form, configurations the fields will be enabled in the employee movement form. After the changing the configuration all fields in the employee movement is enabled. So we are changing the ticket status as "Enabled". | Product | Clarification | null | Transition Management | null | null | 2020-11-25T17:15:28+05:30 | 2020-12-10T18:50:37+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For below mentioned employee in the employee movement the changes is happening based on the configuration there in employee movement configuration. kindly call us back we will explain you the scenario. Regards,, Hi DivyaSri, As discussed over the call, we had explained you based on employee movement configuration form, configurations the fields will be enabled in the employee movement form. After the changing the configuration all fields in the employee movement is enabled. So we are changing the ticket status as "Enabled". Regards, Adrenalin Support Desk |
553 | Flow ID coming for below cases in address. Employee_ID FullName Current_Contact_City Permanent_contact_city 92829 Surbhi Nandwana 734DE1976D3340C0 734DE1976D3340C0 94484 Hemant Kumar 734DE1976D3340C0 734DE1976D3340C0 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,584 | 4 | 3 | Resolved | Jatinder Kumar Sharma | city code correciton | Product | Data Correction | null | null | null | null | 2020-11-25T17:38:43+05:30 | 2020-11-26T17:22:24+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query over the VPN remote session and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, for the reported cases the city has been analyzed and corrected as 'Kota' through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
554 | As per below, request to change remove the attendance for E-code 94275 to absent. Dates - 11th , 12th , 17th, 18th & 19th Nov 2020. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,585 | 5 | 3 | Closed | Jatinder Kumar Sharma | attendance data clean up (change request) | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-11-26T10:49:43+05:30 | 2020-12-11T10:51:44+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the mentioned employee's attendance data has been cleaned up through the database and marked as absent. Please check the same your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
555 | Pls map this city to Uttar Pradesh. Wrongly mapped to this state and we are not able to get the same while adding address [cid:image001.png@01D6C3E2.3ED0E0F0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,586 | 4 | 3 | Resolved | Jatinder Kumar Sharma | city state correction | Product | Data Correction | null | null | null | null | 2020-11-26T10:59:21+05:30 | 2020-11-26T11:25:07+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the City Sitapur is mapped with Uttar Pradesh through the database, Please check the same from your end and share us your feedback. |
556 | Dear Team, Below mentioned employee is not come in the current month Salary register . EM ID -10027 EM Name - Dilshad Ahmad | 10,587 | 5 | 3 | Closed | Argha Ghosh | technical issue | Product | Data Correction | null | null | null | null | 2020-11-26T11:32:36+05:30 | 2020-12-01T18:00:05+05:30 | nazrul.islam@arohan.in, sujoy.ghosh@arohan.in, sandip.chanda@arohan.in, sandip.p@myadrenalin.com | nazrul.islam@arohan.in, sujoy.ghosh@arohan.in, sandip.chanda@arohan.in, sandip.p@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, For the reported query we understood that mentioned employee is not coming under salary register for current month. We will check from our end and update you the status. Regards,, Dear Team, We understand, but the case is a little bit urgent from our end . Please do the same on priority , please ..... Warm Regards' Argha Ghosh Arohan Financial Services Limited PTI Building, 4th Floor, DP Block,DP-9 Sector-V, Salt Lake, Kolkata - 700091 M: +91 9831085296 |T: +91 33 4015 6019 (147) | On Thu, Nov 26, 2020 at 1:50 PM Adrenalin Support Desk < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Argha Ghosh, > > For the reported query we understood that mentioned employee is not coming > under salary register for current month. We will check from our end and > update you the status. > > > > > > Regards, > > > > > , Hi Argha Ghosh, We have checked and found that mentioned employee coming under salary hold due to that he is not reflecting in salary register. Requesting you to check and get back to us for further clarification. Regards, Adrenalin Support Desk, Dear Team, As discussed over phone, please check properly the actual reason for not appearing in salary register after required discussion with your seniors if necessary and please consider the tickets as priority. Regards, Nazrul Islam Deputy Manager II Head Office_Accounts *Arohan Financial Services Limited* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *M: +91 9903110879 | www.arohan.in * Follow Arohan on Facebook, Twitter and LinkedIn On Thu, Nov 26, 2020 at 3:45 PM Adrenalin Support Desk < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Argha Ghosh, > > We have checked and found that mentioned employee coming under salary hold > due to that he is not reflecting in salary register. Requesting you to > check and get back to us for further clarification. > > > > > > Regards, > Adrenalin Support Desk > > > > , Hi Argha Ghosh, We have resolved the issue from our end. Now employee is coming under salary register. Requesting you to check and get back to us for further clarification. Regards, Adrenalin Support Desk |
557 | Hi, As per below mail, Scheduler has been run successfully but we can not view the confirmation letter of Subrata Kayal (14990). So please look into this matter immediate basis. Thanks, Sandip Chanda 8585059226 ------ Original Message ------ From: "Ruturaj Rath" <ruturaj.r@myadrenalin.com> To: "Sandip Chanda" <sandip.chanda@arohan.in> Cc: "Hara Prasad Mishra" <haraprasad.mishra@arohan.in>; "Sujoy Ghosh" <sujoy.ghosh@arohan.in>; "Sandip P" <Sandip.p@myadrenalin.com> Sent: 25-11-2020 03:09:21 PM Subject: RE: Re[2]: Confirmation and Probation extention Letter Hi As per your below mail, Probation extension letter and probation letter has been mapped in the Live Server. Request to enable the scheduler as per your convenient. | 10,588 | 5 | 3 | Closed | Sandip Chanda | confirmation letter not view | Product | Clarification | null | null | null | null | 2020-11-26T12:02:48+05:30 | 2020-12-02T10:59:03+05:30 | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in | sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi, As per below mail, Scheduler has been run successfully but we can not view the confirmation letter of Subrata Kayal (14990). So please look into this matter immediate basis. Thanks, Sandip Chanda 8585059226 ------ Original Message ------ From: "Ruturaj Rath" <ruturaj.r@myadrenalin.com> To: "Sandip Chanda" <sandip.chanda@arohan.in> Cc: "Hara Prasad Mishra" <haraprasad.mishra@arohan.in>; "Sujoy Ghosh" <sujoy.ghosh@arohan.in>; "Sandip P" <Sandip.p@myadrenalin.com> Sent: 25-11-2020 03:09:21 PM Subject: RE: Re[2]: Confirmation and Probation extention Letter Hi As per your below mail, Probation extension letter and probation letter has been mapped in the Live Server. Request to enable the scheduler as per your convenient. , Hi Sandip Chanda, For the reported concern we will check and update you the status. Regards,, Hi Sandip Chanda, As discussed over the call, The confirmation letter Now visible on the "letter viewer" form in the reported employee, Kindly please check your end and share feedback. Regards, Adrenalin Support Desk |
558 | Make Aye2454 present till 5th Nov from backend. ---------- Forwarded message --------- From: HR OPERATIONS <hroperations@ayefin.com> Date: Tue, Nov 17, 2020 at 7:21 PM Subject: RE: Last working data required (Aye2454 - Vijay Shanmugam) To: Sargam.gupta <sargam.gupta@ayefin.com> Cc: Harikishore S <harikishore.s@ayefin.com>, Palak sodhi < palak.sodhi@ayefin.com>, Govind Mishra <govind.mishra@ayefin.com> Need to mark present till 5th November 2020 *From:* Sargam.gupta <sargam.gupta@ayefin.com> *Sent:* Tuesday, November 17, 2020 12:58 PM *To:* 'HR OPERATIONS' <hroperations@ayefin.com> *Cc:* 'Harikishore S' <harikishore.s@ayefin.com>; 'Palak sodhi' < palak.sodhi@ayefin.com>; 'Govind Mishra' <govind.mishra@ayefin.com> *Subject:* RE: Last working data required (Aye2454 - Vijay Shanmugam) Does he needs to be marked present till 4th Nov or 5th Nov? *From:* HR OPERATIONS <hroperations@ayefin.com> *Sent:* 10 November 2020 11:16 *To:* 'Sargam.gupta' <sargam.gupta@ayefin.com> *Cc:* 'Harikishore S' <harikishore.s@ayefin.com>; 'Palak sodhi' < palak.sodhi@ayefin.com>; 'Govind Mishra' <govind.mishra@ayefin.com>; 'Syed Rafi' <syed.rafi@ayefin.com> *Subject:* RE: Last working data required (Aye2454 - Vijay Shanmugam) Dear Ma’am, Please update below employee attendance (23-Oct-20 to 05-Nov-20) from backend. Emp Code Emp Name (As Per UID) Date of Joining Designation Location State LWD Reason for exit Aye2454 Vijay Shanmugam 17-Oct-18 Loan Advisor Panruti Tamil Nadu 5-Nov-20 Employee passed away Regards, Vijay *From:* Syed Rafi <syed.rafi@ayefin.com> *Sent:* Tuesday, November 10, 2020 10:34 AM *To:* HR OPERATIONS <hroperations@ayefin.com> *Cc:* Harikishore S <harikishore.s@ayefin.com>; Palak sodhi < palak.sodhi@ayefin.com>; Govind Mishra <govind.mishra@ayefin.com> *Subject:* Re: Last working data required (Aye2454 - Vijay Shanmugam) Dear Team Vijay last working day was 5th Nov 2020 This is for your kind information Thanks & Regards Syed Rafi S BM Panruti 9894127685 On Mon, Nov 9, 2020 at 6:47 PM HR OPERATIONS <hroperations@ayefin.com> wrote: Dear Sir, Request to confirm the last working date of below employee, as per the attendance report the last attendance marked by the employee was 22nd October 2020. We will update his attendance as from backend. Emp Code Emp Name (As Per UID) Date of Joining Designation Location State Aye2454 Vijay Shanmugam 17-Oct-18 Loan Advisor Panruti Tamil Nadu Regards, Vijay -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,589 | 5 | 1 | Closed | Sargam Gupta | Attendance register data upload form. | Product | Data Correction | null | Absence, Time and Attendance | null | null | 2020-11-26T12:24:36+05:30 | 2020-12-15T13:49:53+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, We will check the feasibility and mark present till 5th November 2020 for the Employee - Aye2454 and update you the same. Regards, Iswarya.S, Hi Sargam Gupta, As this process will have impact of multiple module tables, you can upload the attendance data for the Employee - Aye2454 from 23rd Oct 2020 to 5th Nov 2020 in the Attendance Register data upload form. The system will automatically make him present until 5th Nov 2020. Regards, Iswarya.S Adrenalin Support, Is it closed? , Hi Sargam Gupta, As suggested earlier in the below mail, please upload the attendance data for the Employee - Aye2454 from 23rd Oct 2020 to 5th Nov 2020 in the Attendance Register data upload form. The system will automatically make him present until 5th Nov 2020. Regards, Iswarya.S Adrenalin Support, Pls suggest how to fix this error. , Hi Sargam Gupta, Please upload the attached excel in the data upload form - Attendance Register the issue is resolved. Regards, Iswarya.S Adrenalin Support |
559 | Not able to get below location while creation the vacancy. Pls check. [cid:image001.png@01D6C3FD.A5077580] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,590 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Requisition Management | null | null | 2020-11-26T14:08:57+05:30 | 2020-12-11T13:53:43+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, Since the reported query has been handled from your end, based on your confirmation updating the ticket status as 'Pending Customer' Regards, Mohamed Moosa A Adrenalin Help Desk |
560 | Pls ignore, have mapped this location to particular position. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> From: Jatinder Kumar Sharma Sent: Thursday, November 26, 2020 2:09 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: vacancy Not able to get below location while creation the vacancy. Pls check. [cid:image005.png@01D6C3FE.0A07EF50] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,591 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification on vacancy mapping | Product | Clarification | null | Requisition Management | null | null | 2020-11-26T14:12:01+05:30 | 2020-12-11T13:53:43+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, Since the reported query has been handled from your end, based on your confirmation updating the ticket status as 'Pending Customer' Regards, Mohamed Moosa A Adrenalin Help Desk |
561 | [Description: cid:image004.png@01D6C419.487CE720] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,592 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-11-26T17:30:45+05:30 | 2020-12-11T17:58:30+05:30 | moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, the reported department is reflecting fine in the Adrenalin HRIS, please check with the internal application for name changes. Regards, Mohamed Moosa A Adrenalin Help Desk |
562 | Team, pls fix this asap. He is unable to apply attendance. From: Sachin Deshmukh <sachin.deshmukh@ayefin.com> Sent: 27 November 2020 16:13 To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Suhas Dagade <suhas.dagade@ayefin.com>; Palak sodhi <palak.sodhi@ayefin.com>; HR Operations <hroperations@ayefin.com>; Vikram Shingade <vikram.shingade@ayefin.com>; Sunil Jadhav <sunil.jadhav@ayefin.com> Subject: Re: AYE5411 -Sachin Madhukar Deshmukh - Attendance marking issue Dear Team Please do the needful till I am facing the same issue . On Tue, Nov 24, 2020 at 6:06 PM Sargam Gupta <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> > wrote: pls try now On Tue, Nov 24, 2020 at 6:03 PM Sachin Deshmukh <sachin.deshmukh@ayefin.com <mailto:sachin.deshmukh@ayefin.com> > wrote: Dear Team still not resolved issue please see the below screenshot. On Tue, Nov 24, 2020 at 5:49 PM Sargam.gupta <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> > wrote: Its fixed. Pls check now. From: Sachin Deshmukh < <mailto:sachin.deshmukh@ayefin.com> sachin.deshmukh@ayefin.com> Sent: 24 November 2020 17:47 To: Suhas Dagade < <mailto:suhas.dagade@ayefin.com> suhas.dagade@ayefin.com> Cc: Sargam Gupta < <mailto:sargam.gupta@ayefin.com> sargam.gupta@ayefin.com>; Palak sodhi < <mailto:palak.sodhi@ayefin.com> palak.sodhi@ayefin.com>; HR Operations < <mailto:hroperations@ayefin.com> hroperations@ayefin.com>; Vikram Shingade < <mailto:vikram.shingade@ayefin.com> vikram.shingade@ayefin.com>; Sunil Jadhav < <mailto:sunil.jadhav@ayefin.com> sunil.jadhav@ayefin.com> Subject: Re: AYE5411 -Sachin Madhukar Deshmukh - Attendance marking issue Dear Suhas What is the status of the mentioned issue ? please do the needful. On Mon, Nov 23, 2020 at 9:37 AM Suhas Dagade <suhas.dagade@ayefin.com <mailto:suhas.dagade@ayefin.com> > wrote: Dear Sargam Ma'am, As per trail mail reference, This problem is not solved yet. I request you to, solve this on high priority. Regards, Suhas Dagade On Mon, Nov 23, 2020 at 9:20 AM Sunil Jadhav <sunil.jadhav@ayefin.com <mailto:sunil.jadhav@ayefin.com> > wrote: Dear Suhas, Despite of the location service on and also selected the Current location in the Mobile google map with high Accuracy, Still facing the same error message in adrenalin Unable to get location Information Verified location sources gives location information. so kindly look into and resolve the issue asap. Regard's Sunil Jadhav BM - Ahmednagar (316) 9860996161 / 7428691155 On Sat, Nov 21, 2020 at 12:33 PM Suhas Dagade <suhas.dagade@ayefin.com <mailto:suhas.dagade@ayefin.com> > wrote: +++ ---------- Forwarded message --------- From: Sargam.gupta <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> > Date: Fri, Nov 20, 2020 at 8:50 PM Subject: RE: AYE5411 -Sachin Madhukar Deshmukh - Attendance marking issue To: HR OPERATIONS <hroperations@ayefin.com <mailto:hroperations@ayefin.com> > Cc: Suhas Dagade <suhas.dagade@ayefin.com <mailto:suhas.dagade@ayefin.com> >, Palak sodhi <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> > Dear Vijay I think the Location service is not ON. Instead flight mode is ON. Pls tell Sachin to enable Location/GPS on mobile. Regards, Sargam From: HR OPERATIONS < <mailto:hroperations@ayefin.com> hroperations@ayefin.com> Sent: 20 November 2020 20:13 To: 'Sargam Gupta' < <mailto:sargam.gupta@ayefin.com> sargam.gupta@ayefin.com> Cc: 'Suhas Dagade' < <mailto:suhas.dagade@ayefin.com> suhas.dagade@ayefin.com>; 'Palak sodhi' < <mailto:palak.sodhi@ayefin.com> palak.sodhi@ayefin.com> Subject: AYE5411 -Sachin Madhukar Deshmukh - Attendance marking issue Dear Ma’am, Below employee is unable to mark his attendance, kindly rectify the issue. EMP_STAFFID EMP_COMPANYNAME EMP_DATEOFJOINING EMPLOYEE_DESIGNATION_NAME EMPLOYEE_DEPARTMENT_NAME EMPLOYEE_LOCATION_NAME WORK MOBILE NUMBER AYE5411 Sachin Madhukar Deshmukh 11/9/2020 Branch Manager Distribution Ahmednagar 9975089603 Regards, Vijay -- Thanks & Regards _______________________________________________________ Suhas Dagade | Asst. Manager - HR West Zone| Aye Finance (P) Ltd. Regional Office : Office No.2 & 3, 4th Floor, Clover Metropole, NIBM Road, Kondwa,Pune, Maharashtra, Pin:411048 Tel: +91 7875720077 | E <mailto:mail%3Aganesh.b@ayefin.com> mail: suhas.dagade@ayefin.com: <http://www.ayefin.com/> www.ayefin.com -- Thanks & Regards _______________________________________________________ Suhas Dagade | Asst. Manager - HR West Zone| Aye Finance (P) Ltd. Regional Office : Office No.2 & 3, 4th Floor, Clover Metropole, NIBM Road, Kondwa,Pune, Maharashtra, Pin:411048 Tel: +91 7875720077 | E <mailto:mail%3Aganesh.b@ayefin.com> mail: suhas.dagade@ayefin.com: <http://www.ayefin.com/> www.ayefin.com -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,594 | 5 | 1 | Closed | Sargam Gupta | Location is not ON | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-11-27T17:43:15+05:30 | 2020-12-12T17:53:02+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, We will check and update the Mobile - Apply Attendance issue for the Employee - AYE5411 -Sachin Madhukar Deshmukh. Regards, Iswarya.S, Hi Sargam Gupta, Post Analysis, we have logged in through the Adrenalin mobile app with the User - AYE5411 and the password has been changed to 06-Jan-1984 please request the employee to change it back. Attached the screenshot for your reference and Attendance marking screen is getting displayed. Please check if the location is on and revert. Regards, Iswarya.S Adrenalin Support |
563 | Dear Sumant, As per our discussion other day, kindly delete the transfer entry of 2015 from the records of 36963. Dear Suraj, I am unable to do the grade change as well for this employee, once this is sorted ,please help in changing the grade. This is an incorrect entry which was raised in 2015 and was not approved timely by reporting manager and RHR. I have checked the details and it seems to be an incorrect or a dead change now, request your confirmation to delete the transaction completely from backend. | 10,595 | 5 | 1 | Closed | Rinoy Sebastin | data correction requested by customer | Product | Data Correction | null | Employee Information | null | null | 2020-11-27T18:40:37+05:30 | 2020-11-27T18:40:37+05:30 | null | null | null | null | null | Service Request | created_by: 2043044612466 time: 2020-11-27 13:10:37 UTC |
564 | Dear Team, We are unable to get the end time for TRAINE_KIMSSKLM and STAFF_KIMSSKLM pay groups. Regards Divya 7337556722 | 10,596 | 5 | 2 | Closed | DivyaSri | As explained over the session, we found that multiple times you have deleted the pay process for one pay group. Hence the pay process is not started. Now we have to refresh the job. Later on, the pay process has been completed for the respective pay group. Also, the same has been confirmed by your end. Hence we are updating the ticket status as a pending customer. | Product | Clarification | null | null | null | null | 2020-11-28T09:35:58+05:30 | 2020-12-15T09:55:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As explained over the session, we found that multiple times you have deleted the pay process for one pay group. Hence the pay process is not started. Now we have to refresh the job. Later on, the pay process has been completed for the respective pay group. Also, the same has been confirmed by your end. Hence we are updating the ticket status as a pending customer. |
565 | Dear Team, We are unable to download the pay sheets. Please find the attachment for your reference. Regards Divya 7337556722 | 10,597 | 5 | 3 | Closed | DivyaSri | Updated the password in the ssrs report credential | Product | Configuration | null | null | null | null | 2020-11-30T10:17:02+05:30 | 2020-12-15T13:49:53+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we had updated the password in the SSRS report credential now reports are working fine.Kindly provide confirmation from your other units. Regards,, Hi DivyaSri, As discussed over the call,based on your confirmation now you are able to download the paysheet.so we are changing the status as "Resolved". Regards, Adrenalin Support Desk |
566 | Dear Team, We are unable to get the 31101016 attendance. Regards Divya 7337556722 | 10,598 | 5 | 1 | Closed | DivyaSri | For employee the attendance is reflecting correct in the report | Product | Clarification | null | null | null | null | 2020-11-30T13:43:18+05:30 | 2020-12-15T15:52:03+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,kindly share the connection we will check and update you on the status. Regards, Adrenalin Support Desk, Hi DivyaSri, As discussed over the call, for the employee 31101016 attendance is showing correctly in the report.After getting confirmation that it is correct.we are changing the ticket status as "Resolved". Regards, Adrenalin Support Desk |
567 | We need to implement an HTML code on the Employee On-boarding page and make the same mandatory for existing and new employees to accept the form before doing any further activities in Adrenalin module. | 10,599 | 5 | 3 | Closed | Vicky Shah | on boarding is being configured now | Product | Configuration | null | Employee Information | null | null | 2020-11-30T17:45:55+05:30 | 2020-12-24T12:48:14+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, Please provide us sometime, we will call you and discuss the exact changes required on Employee Onboarding form and share the updates with you. Regards, Adrenalin Support, Hi Vicky Shah, As discussed over the call, today we have added the content in "Terms & Conditions" of Employee On-Boarding. Also all the forms excluding Language Proficiency has been removed from the Employee On-boarding (Changes done in two field Master). The below changes need to be incorporated tomorrow and verified for sample creation cases:- Default group need to mapped as "Employee Before On Boarding" Other group (All Adrenalin Users HR Foundation Self) need to be tagged to Employee After On Boarding in User Group Mapping. Post doing this need to create Employees and verify. Note : This is will be considered for upcoming cases. Regards, Adrenalin Support, Hi Vicky Shah, Hi Vicky Shah, As discussed over the call, today we have added the content in "Terms & Conditions" of Employee On-Boarding. Also all the forms excluding Language Proficiency has been removed from the Employee On-boarding (Changes done in two field Master). The below changes need to be incorporated tomorrow and verified for sample creation cases:- Default group need to mapped as "Employee Before On Boarding" Other group (All Adrenalin Users HR Foundation Self) need to be tagged to Employee After On Boarding in User Group Mapping. Post doing this need to create Employees and verify. Note : This is will be considered for upcoming cases. Regards, Adrenalin Support, We can try the above points today. Kindly send connection link if possible, Hi Vicky Shah, Sure Vicky, we will send the link, configure and verify the same. Since we need to configure the On-boarding, we will track this in a separate ticket. Regards, Adrenalin Support |
568 | Dear Team, Please check and update employee raised attendance regularisation forms same it not reflecting in IRA ques to approve. Please check and resolve. Employee Code : C142864 select * from WFS_FORMHISTORY where RAISEDFOR ='C142864' and FORMID ='ATTEND_REG_2275' order by RAISEDON desc | 10,600 | 5 | 2 | Closed | Venkatesh | Clarified on the inactive employee forms for approval | Product | Clarification | null | null | null | null | 2020-12-01T10:39:27+05:30 | 2020-12-16T17:49:40+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: "[\"44002027946\"]" referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and check on the forms raised is not reflecting at the approval. Regards, Ramachandran J Adrenalin Support, Hi Venkatesh, As discussed, the employee : C142864 is inactive in the application hence the forms which were pending before final closure will be removed. Hence the pending can not be taken for approval. So before making final closure all the forms must be acted for approval Regards, Ramachandran J Adrenalin Support |
569 | Dear Team, Need to change the months for resigned employees reflection. Regards Divya 7337556722 | 10,601 | 5 | 1 | Closed | DivyaSri | Changed the configuration | Product | Configuration | null | Requisition Management | null | null | 2020-12-01T10:49:25+05:30 | 2020-12-16T10:50:02+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For the above reported query, on our analysis we have observed that in the 'Adrenalin Configuration Editor' form the config "NVAC_REPSTAFFID_CONFIG" is configured with value '10',hence the employee who are inactivated in last 10 months from the current date will reflected in the 'replacement staff' tab in the ' Man Power requisition form'.After changing the configuration in months the employee was reflecting in the replacement staff.We got confirmation from your end so we are changing the ticket status as "Resolved". Regards, |
570 | e-code - 94507 [cid:image001.png@01D6C7D5.E0062970] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,602 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on confirmation mail | Product | Clarification | null | Confirmation Management | null | null | 2020-12-01T11:34:38+05:30 | 2020-12-16T12:49:31+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, On our analyses, we have observed that the confirmation mail has triggered to Emp: 94507 (jaydeep.singh1@religare.com) and L1: 91131 (jeetika.rathore@religare.com) as well, the same can be seen in the screenshot attached from your end. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, As discussed, pls check the email when confirmation form open and intimation email goes to L1 and employee. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what’s New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> , Hi Jatinder Kumar Sharma, The confirmation initiation mail of Emp:94507 was triggered on 23-Nov-2020, to the employee and L1 . Please refer the below screenshot for the same. Regards, Mohamed Moosa A Adrenalin Help Desk |
571 | Hi Moosa, Request you to please share the steps to do sign out mandatory for all employees. Also pls share what status will come in report if employee does not sign out. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,603 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on attendance config | Product | Clarification | null | null | null | null | 2020-12-01T12:12:15+05:30 | 2020-12-16T15:00:29+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com | alexander.c@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will have a discussion over the phone to proceed further on the same. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed over the phone, please find the below points regarding the attendance sign out process. 1. Please update the minimum hours for half day present and full day present and Grace time in the "Shift Master" form, based on the employee sign in and out , the attendance will be marked present or absent or half present/half day absent. 2. Present : If the employee signed in and signed out with required min hours to work full day, then attendance will be marked PRESENT. Absent : Employee sign in and does not sign out , total hours will be zero for the day post Auto Sign execution, then attendance be marked ABSENT. Half present/Half day absent : Employee signed in and signed out early before the shift end time and reached only total work hours eligible for half present only, then attendance be marked Half present/Half day absent based on the SHIFT MASTER data. Regards, Mohamed Moosa A Adrenalin Help Desk , Thanks Moosa, pls share attendance record as discussed for half day absent and half day present cases. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what’s New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> , Hi Jatinder Kumar Sharma, Please find the attached ATTENDANCE_REPORT_611 for half day present and half day absent scenario created in the UAT environment. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
572 | Dear Dhivya, As discussed, request you to remove the data from make offer form, as HR is facing some challenges while uploading the OU, Designation and location . Please refer the mail, for your reference. Regards, Chaitali | 10,604 | 5 | 3 | Closed | Rinoy Sebastin | OU parameter was not mapped to that role player and based on requisition candidate was deleted. | Customization | Data Correction | null | Offer Management | null | null | 2020-12-01T14:15:25+05:30 | 2020-12-16T16:48:52+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, Request you to please join the connectivity shared over the mail to resolve the query raised on "Candidate Cleanup" Regards, Adrenalin Support, Hi Rinoy Sebastin, Post analysis we understood that the respective facilitator doesn't have access rights for specified parameters. As per the requisition we have done the required changes. Please try removing the candidate and let us know in case of any queries. Regards, Adrenalin Support |
573 | Dear Team, Kindly perform the single vacancy code related process in UAT. Due to VC is not reflecting in UAT. Please check. Regards Shishira ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,605 | 5 | 1 | Closed | shishira | he Heptagon is not hitting the Adrenalin API. The vacancy code is getting generated. | Customization | Clarification | null | Offer Management | null | null | 2020-12-01T17:27:39+05:30 | 2020-12-19T16:49:42+05:30 | vikasp.n@exidelife.in, arbaaz.hasan@exidelife.in, jayakrishnan.n@myadrenalin.com, ask.adrenalin@myadrenalin.com | vikasp.n@exidelife.in, arbaaz.hasan@exidelife.in, jayakrishnan.n@myadrenalin.com | vikasp.n@exidelife.in, arbaaz.hasan@exidelife.in, jayakrishnan.n@myadrenalin.com | null | null | Clarification | Hi shishira, We will initiate the connectivity now and analyze the concern raised on Vacancy code validation in the UAT and share our updates with you. Regards, Adrenalin Support, Hi shishira, We have taken the connection and understood that for the set of available vacancy pattern in UAT if the API sends the data then HRIS is not sending vacancy code but acknowledgement is sent as a success. As discussed we will check the query internally and will share the updates with you. Regards, Adrenalin Support, Hi shishira, As discussed over call, we have showcased that the Vacancy code is getting generated from Adrenalin API. Also we have attached the Vacancy code created from the URL. Please check with the internal IT team as the Heptagon is not hitting the Adrenalin API. Regards, Iswarya.S Adrenalin Support |
574 | Dear Team, Confirm process is not running for the below mentioned Pay Group so we unable to close the period for Nov20 in Adrenalin . EXM CSR Please do the same on priority basis. | 10,606 | 5 | 3 | Closed | Argha Ghosh | provided the solution | Product | Clarification | null | null | null | null | 2020-12-01T18:45:29+05:30 | 2020-12-10T13:29:00+05:30 | nazrul.islam@arohan.in | nazrul.islam@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As discussed over the call, The below-mentioned pay groups we have checked Confirm process ran successfully and the wage period changed to next month. And one more pay group (EXM) not run in the Confirm process on your end, kindly execute the mentioned pay group and share feedback. Regards, Hi Argha Ghosh, As discussed, you have wrongly processed the 01 Apr 2020 onwards settlement confirmed employees re-open settlement process for 90 employees. Now we done the re-open settlement confirm the process. Later, we have started the confirm process for the EXEC pay group. Please refer to the below screenshot.. Regards, Adrenalin Support Desk |
575 | Please mark as a present for yesterday dated 1st dec'2020 for e-code-94234 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,607 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-12-02T11:21:27+05:30 | 2020-12-17T13:48:35+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the phone, since the Emp:94234 has been deactivated , it is not feasible to mark the attendance for inactive employee from our end. Please check and let us know incase of any further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk |
576 | Pls check this address concern urgently. From: Jaydeep Singh Sent: Wednesday, December 02, 2020 11:29 AM To: Jatinder Kumar Sharma Subject: FW: Wrong address showing to settle F&F Importance: High Hi Jatinder, As discussed. Jaydeep Singh AVP - HR Religare Broking Limited, GYS Prius Global, A-3/4/5, Plot no. 11 2nd floor sector 125 Noida UP 201301 T: +91 120 486 6343 | M: +91 8130712010 | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Facebook] <https://goo.gl/pvE7Ak> [Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> From: Shiladitya Chaudhuri [mailto:shiladitya.c@religare.com]<mailto:[mailto:shiladitya.c@religare.com]> Sent: Wednesday, December 02, 2020 11:01 AM To: Jaydeep Singh Cc: Tanmoy Bhadri Subject: Wrong address showing to settle F&F Importance: High Dear Jaydeep There is an error in address in HRIS. This is as follows: My correct contact details is as follows which is given in HR Foundation> Personal data [cid:image001.png@01D6C899.20902F40] Whereas wrong address is showing under HRIS> Employee Life Cycle> Record Resignation. It shows as below Shettahalli Mohalla, Ramanagara.. [cid:image005.jpg@01D6C89A.5E4EF540] Request to you to get it corrected as soon as possible. Thanks and Regards, Shiladitya Chaudhuri Manager - Training Religare Broking Limited, 15 C, Hemanta Basu Sarani, Kolkata -700001 T: 9051076549 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,608 | 5 | 3 | Closed | Jatinder Kumar Sharma | address data corrrection | Product | Data Correction | null | Separation Management | null | null | 2020-12-02T11:42:09+05:30 | 2020-12-17T14:52:06+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed over the phone, the reported address data for 90150 has been corrected through the database. Please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Please check the same issue with all active employees, if any case found, let us know and do the correction. , Hi Jatinder Kumar Sharma, We have analyzed for other employees and it is working fine, please check and let us know incase of any further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk |
577 | Dear Team, Rehire codes cannot able to approve, getting error (PRS_WFS:Violation of PRIMARY KEY constraint 'WFS_FORMTRANS_pk'. Cannot insert duplicate key in object 'dbo.WFS_FORMTRANS'. The duplicate key value is (36d4d0ec4698490e, 1, 1). Uncommittable transaction is detected at the end of the batch. The transaction is rolled back. ) The old pan also restricting. so whene ver , employee creation is doing we have to give Unique PAN Number. | 10,609 | 5 | 2 | Closed | Venkatesh | PAN number unique | Product | Configuration | null | null | null | null | 2020-12-02T16:23:39+05:30 | 2020-12-17T16:52:21+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As checked, the PAN number must be unique while creating the candidate , since it is duplicate the application did not allow to create employee code. So we have given the unique PAN number and created the employee and successfully approved. Regards, Ramachandran J Adrenalin Support |
578 | Dear Team, We are unable to do the approvals in Forms pending for approval. Please find the attachment for your reference. Regards Divya 7337556722 | 10,610 | 5 | 1 | Closed | DivyaSri | changed in sp forms pending for approval | Product | Clarification | null | null | null | null | 2020-12-02T16:59:59+05:30 | 2020-12-18T10:49:30+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi, For above reported query,kindly share the connection to check and update you on the status., Hi DivyaSri, For above reported query,the issue is resolved,now the forms pending for approval will load without any error.kindly check and revert us if you have any further clarification. Regards, Adrenalin Support Desk |
579 | Dear Team, We are unable to view the pay slip but able to download. Regards Divya 7337556722 | 10,611 | 5 | 1 | Closed | DivyaSri | payslip and tax and computation | Product | Clarification | null | null | null | null | 2020-12-02T17:43:32+05:30 | 2020-12-17T17:49:28+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,now you are able to download to view the payslip and tax and computation sheet. |
580 | -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,612 | 5 | 1 | Closed | Sargam Gupta | DAta Correction | Product | Data Correction | null | Separation Management | null | null | 2020-12-03T10:34:17+05:30 | 2020-12-18T11:49:56+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, Please update the notice period that need to be updated for the employee - AYE5323 instead of 30. Kindly confirm whether it needs to be updated to 15. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As discussed over call, the Notice period/Actual reliving date is updated for the employee - AYE5323. Please check. Regards, Iswarya.S Adrenalin Support |
581 | Dear Team, Queue Movement is not happening for the attachment error screenshot is attached, kindly check. Candidate Name Personal Email Mobile Number Status Remarks Vinay Kumar Patil vinnu.kannapatil@gmail.com<mailto:vinnu.kannapatil@gmail.com> 9742900059 E-code requested Queue PAST EMPLOYMENT INFO : Enter Company value maximum of 50 characters Santu Dey santudey.dec@gmail.com<mailto:santudey.dec@gmail.com> 8617821552 E-code requested Queue EDUCATIONAL DETAILS : Discipline other does not exist Sundar sundartitt@gmail.com<mailto:sundartitt@gmail.com> 8526399768 E-code requested Queue CONTACT DETAILS : Current City does not exist Madani Vinay Kumar vinaymadani4999@gmail.com<mailto:vinaymadani4999@gmail.com> 7702296356 E-code requested Queue CONTACT DETAILS : Permanent State does not exist Shivaji Vithalrao Shinde 111shivajishinde@gmail.com<mailto:111shivajishinde@gmail.com> 7702286040 E-code requested Queue CONTACT DETAILS : Current City does not exist Ajesh ajeshaji1818@gmail.com<mailto:ajeshaji1818@gmail.com> 7502247499 E-code requested Queue CONTACT DETAILS : Current City does not exist Madeshwaran P madeshwaran8@gmail.com<mailto:madeshwaran8@gmail.com> 9965823410 E-code requested Queue PAST EMPLOYMENT INFO : Enter Company value maximum of 50 characters Amit Kumar teetu.amit91@gmail.com<mailto:teetu.amit91@gmail.com> 8791761316 E-code requested Queue PAST EMPLOYMENT INFO :Company Name does not exist Pankaj Yadav pankajyadav0819@gmail.com<mailto:pankajyadav0819@gmail.com> 9911995937 E-code requested Queue EDUCATIONAL DETAILS : University does not exist Sudhakar Y Kulkarni sudhakar.y.kulkarni@gmail.com<mailto:sudhakar.y.kulkarni@gmail.com> 8792684112 E-code requested Queue PAST EMPLOYMENT INFO :Company Name does not exist Sanjib Kumar Sahoo sanjib.sahoo09@gmail.com<mailto:sanjib.sahoo09@gmail.com> 9776367676 E-code requested Queue PAST EMPLOYMENT INFO :Company Name does not exist Shivarajayya shivarajnaregal85@gmail.com<mailto:shivarajnaregal85@gmail.com> 9902634452 E-code requested Queue PAST EMPLOYMENT INFO :Company Name does not exist Ashphak Mansuri ashphak.mansuri387@gmail.com<mailto:ashphak.mansuri387@gmail.com> 9782036782 E-code requested Queue PAST EMPLOYMENT INFO : Enter Company value maximum of 50 characters Regards Shishira ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,613 | 5 | 1 | Closed | shishira | Clarification Provided | Product | Clarification | null | Employee Information | null | null | 2020-12-03T11:17:26+05:30 | 2020-12-29T09:48:19+05:30 | ask.adrenalin@myadrenalin.com, jayakrishnan.n@myadrenalin.com | ask.adrenalin@myadrenalin.com | jayakrishnan.n@myadrenalin.com | null | null | Clarification | Hi shishira, As discussed over call, we will check the below issue and update you. Regards, Iswarya.S, Hi shishira, Post analysis on the above query we understood that the error in API has occurred due to the unavailability of company names and city names in HRIS. As discussed over the call we request you to please check with your internal team and if the company and city is not available in HRIS kindly ask them to create the same and then pass the data. Kindly check and let us know the feedback. Regards, Jayakrishnan.N Adrenalin Support, Dear Team, For below cases, please add the data in iHRIS. Amit Kumar teetu.amit91@gmail.com<mailto:teetu.amit91@gmail.com> 8.79E+09 E-code requested Queue PAST EMPLOYMENT INFO :Company Name does not exist Karvy Stock Broking Limited Pankaj Yadav pankajyadav0819@gmail.com<mailto:pankajyadav0819@gmail.com> 9.91E+09 E-code requested Queue EDUCATIONAL DETAILS : University does not exist Guru Jhambheshwar University Sudhakar Y Kulkarni sudhakar.y.kulkarni@gmail.com<mailto:sudhakar.y.kulkarni@gmail.com> 8.79E+09 E-code requested Queue PAST EMPLOYMENT INFO :Company Name does not exist Quess corp ltd Sanjib Kumar Sahoo sanjib.sahoo09@gmail.com<mailto:sanjib.sahoo09@gmail.com> 9.78E+09 E-code requested Queue PAST EMPLOYMENT INFO :Company Name does not exist Infrastructure Development Finance Co Ltd Ashphak Mansuri ashphak.mansuri387@gmail.com<mailto:ashphak.mansuri387@gmail.com> 9.78E+09 E-code requested Queue PAST EMPLOYMENT INFO : Enter Company value maximum of 50 characters Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited Vinay Kumar Patil vinnu.kannapatil@gmail.com<mailto:vinnu.kannapatil@gmail.com> 9.74E+09 E-code requested Queue PAST EMPLOYMENT INFO : Enter Company value maximum of 50 characters Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited Santu Dey santudey.dec@gmail.com<mailto:santudey.dec@gmail.com> 8.62E+09 E-code requested Queue EDUCATIONAL DETAILS : Discipline other does not exist - Regards Shishira , Hi shishira, Post verification at the backend, the company which you have given below is not there in the master. Karvy Stock Broking Limited ,Guru Jhambheshwar University , Quess corp ltd , Infrastructure Development Finance Co Ltd. Please check the attached company master and also we will check internally with customization team and increase the company name length. Regards, Iswarya.S Adrenalin Support, Hi shishira, As discussed over call, if the company does not exists there is an option in Heptagon by choosing other in the company drop down and enter the new company name. Also if you required to enter the New company through HRIS, please share the connection so that we can create the same through front end form in the HRIS Application. We will share the script for the company length problem after our internal team confirmation. Please do the needful for connection to create the new company in HRIS. Regards, Iswarya.S Adrenalin Support, Dear Team, Please share the script for below cases. Candidate Name Personal Email Mobile Number Status Remarks Remarks Vinay Kumar Patil vinnu.kannapatil@gmail.com<mailto:vinnu.kannapatil@gmail.com> 9742900059 E-code requested Queue PAST EMPLOYMENT INFO : Enter Company value maximum of 50 characters Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited Madeshwaran P madeshwaran8@gmail.com<mailto:madeshwaran8@gmail.com> 9965823410 E-code requested Queue PAST EMPLOYMENT INFO : Enter Company value maximum of 50 characters SBI Life Insurance Co. Ltd. Ashphak Mansuri ashphak.mansuri387@gmail.com<mailto:ashphak.mansuri387@gmail.com> 9782036782 E-code requested Queue PAST EMPLOYMENT INFO : Enter Company value maximum of 50 characters Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited Regards Shishira , Hi shishira, Please find the attached script for the Company Length issue. Kindly deploy in the UAT server and proceed with the same transaction in Heptagon UAT server so that we can move to LIVE server after it is resolved in UAT. Regards, Iswarya Adrenalin Support, Hi shishira, As discussed over call, please execute the script in UAT server and after testing it can be moved to LIVE server. Regards, Iswarya.S Adrenalin Support, Hi shishira, Kindly execute the script in UAT server and test the issue and update please so that we can move to LIVE server. Regards, Iswarya.S Adrenalin Support |
582 | Confirmation Due on to be updated and initiated through back end for employee 103658. | 10,614 | 5 | 1 | Closed | Chaitali | confirmation due on updated and initiated through back end | Product | Data Correction | null | Confirmation Management | null | null | 2020-12-03T13:55:03+05:30 | 2020-12-03T13:55:03+05:30 | null | null | null | null | null | Service Request | created_by: 2043044612466 time: 2020-12-03 08:25:03 UTC |
583 | Dear Team, We have run a LOP Reversal of 17 days in Adrenalin for FnF Settlement of Emp ID:-4034:- Lisa Mitra. It shown dual effect in Adrenalin. Please look into the matter. Regards Abhishek Jhunjhunwala 8240332855 | 10,615 | 5 | 3 | Closed | Argha Ghosh | LOP DAYS DELETED TO BACK END | Product | Data Correction | null | null | null | null | 2020-12-03T14:30:00+05:30 | 2020-12-10T13:28:45+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: "[\"44002028040\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, we will check the issue and confirm from our end, Further, if any clarification please let me know Regards, Adrenalin Support Desk, Hi Argha Ghosh, As discussed over the call, you have reported employee(4034) Lop days(17)to the deleted backend. Kindly process the settlement entry and share feedback. Further if any clarification please let me know. Regards, Adrenalin Support Desk |
584 | Resignation Reason wrongly being Chosen and hence Reject option is not getting displayed. | 10,616 | 5 | 1 | Closed | Chaitali | as per the customization functionality | Customization | Configuration | null | Separation Management | null | null | 2020-12-03T20:42:29+05:30 | 2020-12-03T20:42:29+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-03 15:12:29 UTC |
585 | Dear Team, Salary Needs to be hold for the month of Sep 2018 for Rs 14,851/- against Employee Id:-05831 Employee Name:-Virendra Prasad. Regards Abhishek Jhunjhunwala 8240332855 | 10,617 | 5 | 3 | Closed | Argha Ghosh | provided the clarification | Product | Clarification | null | null | null | null | 2020-12-04T10:43:30+05:30 | 2020-12-10T10:56:01+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We will check this concern and confirm from our end, Further if any clarification please let me know. Regards, Adrenalin Support Desk, Hi Argha Ghosh, As communicated over the call, we have informed that the employee's sep months 2018 salary is confirmed in the system. So we can't make any changes from the backed. Feel free to reach us for further clarification. Regards, Adrenalin Support Desk, Hi Argha Ghosh, As per request, We have hold the salary in Sep 2018 in the reported employee, Kindly please check your end and share feedback. Regards, Adrenalin Support Desk |
586 | We want to setup approval workflow for tax and rent declaration(Proof amount) | 10,618 | 5 | 2 | Closed | Vicky Shah | in prs form master is_routable configured as No | Product | Configuration | null | null | null | null | 2020-12-04T10:47:09+05:30 | 2020-12-29T16:48:22+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vicky Shah, Post discussion over the call in HDFC, we understood that Tax declaration is not available in Routing Configurator form, to configure the workflow further. Since it is in lower version, this would not have been there. We will verify this internally and share our updates with you soon. Regards, Adrenalin Support, Hi Vicky Shah, As discussed over the call, initially the form doesn't get displayed in Routing Configurator. Now the form is getting displayed. Request you to please create the role through Manage Role Player and configure the approver in workflow. Please let us know in case of any queries. Regards, Adrenalin Support, We are unable to create new user group "ACCFAC-TAXDECLARATION", Hi Vicky Shah, As discussed over the call, request you to please create the role using Manage Role Player and tag the same on Workflow. Please verify and let us know in case of any queries. Regards, Adrenalin Support |
587 | Hi Concern, No one can not open Adrenalin through Mobile as well as Desktop version. | 10,619 | 5 | 4 | Closed | Sandip Chanda | LOGIN ISSUE | Product | Service Request | null | null | null | null | 2020-12-04T13:36:29+05:30 | 2020-12-08T17:03:49+05:30 | mahadev.sahoo@arohan.in, rupen.shah@arohan.in | mahadev.sahoo@arohan.in, rupen.shah@arohan.in | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Concern, No one can not open Adrenalin through Mobile as well as Desktop version., Hi Sandip Chanda, As discussed over the call, We will check and confirm from our end. Further if any clarification please let me know. Regards, Adrenalin Support Desk, Hi Sandip Chanda, As communicated, The below Login issue is resolved, Hence we have a login from our end..Please find the below screen shot . Regards, Adrenalin Support Desk |
588 | Dear Team, Once the on boarding is done the approval again it was showing in another login. Regards Divya 7337556722 | 10,620 | 5 | 1 | Closed | DivyaSri | Routing configurator | Product | Configuration | null | null | null | null | 2020-12-07T09:59:04+05:30 | 2020-12-22T13:49:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For reported query,kindly mention us the employee id in which approver it is showing we will check and update you on the status. , Hi DivyaSri, Post analyzing we found that in routing configurator family details form has minimum approval as 0 all approver need to be approve it after changing the configuration only one person can approve it.The same as been communicated to you over the call. Regards, Adrenalin Support Desk |
589 | Please check as goals are already uploaded, however status in report showing as pending. Report name - Goal Setting Report STAFFID NAME DOJ GRADE DESIGNATION POSITION LOCATION OU_NAME COMPANY PRODUCT FUNC DEPARTMENT REGION CITY APPROVER REVIEWER Status 94634 Niloy Mukherjee 05-Oct-2020 REL - Deputy Manager Sr Relationship Manager - Dealing RSL/RCL-Retail-RM - Dealing 3565-Kolkata LMJ House-1 RSL-SHARC-Corporate Religare Broking Limited RSL-Equity Retail 1500 - FSI-Dealer RSL/RCL-Client Dealing East Kolkata 4601 - Manish Fogla 4906 - Sanjay Kumar Sah Pending 94636 Rajesh G 06-Oct-2020 REL - Deputy Manager Sr Relationship Manager - Dealing RSL/RCL-Retail-RM - Dealing 8040-CDR -Bangalore Jayanagar 2 RSL-SHARC-Corporate Religare Broking Limited RSL-Equity Retail 1500 - FSI-Dealer RSL/RCL-Client Dealing South Bangalore 94451 - Samith Victor Rodrigues 94437 - Sanjeev Kumar Singh Pending Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,621 | 5 | 3 | Closed | Jatinder Kumar Sharma | Goals Multi upload | Product | Data Correction | null | Goal Management | null | null | 2020-12-07T11:25:58+05:30 | 2020-12-23T16:48:15+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the above reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses, we have found that for the mentioned employees the goals has been uploaded twice, hence the total weightage was not equal to 100 (i.e. more than 100), hence the status was reflected as Pending. Now we have cleaned up the duplicate transactions and the status is reflecting fine. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
590 | We are not able to change any data in Employee Movement screen for Employee Code 42380. | 10,622 | 5 | 1 | Closed | Vicky Shah | city not mapped | Product | Configuration | null | Employee Information | null | null | 2020-12-07T18:09:11+05:30 | 2020-12-14T15:55:21+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, Please let us know the alert message you are getting while trying to do Employee Movement for this employee. Also please ensure that the Employee movment transaction is not pending with any of the approvers. Please provide us few mins we will call you and discuss on the same. Regards, Adrenalin Support, Hi Vicky Shah, Post analysis we understood that the city namely "Opp Cada Office" is not mapped in the Region City Mapping. We mapped the same and provided the rights in Manage Role Player. Now the Action reason is getting populated. Please verify the same and let us know your feedback. Regards, Adrenalin Support |
591 | Hi Moosa, Wrongly we have approved this request. Need to remove/reject. Please suggest. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> From: Sunny Verma Sent: Monday, December 07, 2020 11:34 PM To: Jatinder Kumar Sharma Cc: Shailender Verma Subject: Please do the needful HI Jatinder, By mistakenly I have approved the below given request instead of rejecting, Please reject the same from backend. [cid:image001.jpg@01D6CCF1.79E677A0] Sunny Verma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 Telephone : +91 120-4866340 | Website : http://www.religare.in This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,623 | 5 | 3 | Closed | Jatinder Kumar Sharma | nomination scheme cleanup (change request) | Product | Data Correction | null | null | null | null | 2020-12-08T09:50:27+05:30 | 2020-12-23T12:48:00+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported Nominees query and update you the status once the nomination details has been removed through the database. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As per your request, the Approved Nomination Scheme Details of Emp:94698 has been removed through the database. Now please ask the employee to do the Nomination process again for the same. Regards, Mohamed Moosa A Adrenalin Help Desk |
592 | Not able to download "Attendance_Report_611" pls check urgently. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,624 | 5 | 3 | Closed | Jatinder Kumar Sharma | [RPT_DV_ATTENDANCE_REPORT_611] length constrain issue for the column RTT_STATUS. | Customization | Data Correction | null | null | null | null | 2020-12-08T11:06:23+05:30 | 2020-12-23T15:48:02+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we are working on the reported query over the VPN remote session, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, The reported query has been rectified with code level correction through the database, the report is generating fine now. Please check the same from your end and share us your feedback. Int Ref: [RPT_DV_ATTENDANCE_REPORT_611] length constrain issue for the column RTT_STATUS. Regards, Mohamed Moosa A Adrenalin Help Desk |
593 | As discussed, Hi any employee punch in and punch out multiple times in a day, how will details come in clock in clock out report. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,625 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-12-08T11:07:12+05:30 | 2020-12-24T13:47:52+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed over the phone, for the reported query, we will upload the attendance for the required scenario in the UAT and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As discussed over the phone, for multiple punch in and punch out times, in the Clock in Clock Out report, the First Punch In time and Last Punch Out time will be generated in the report with Total Work Hours based on Punches. Regards, Mohamed Moosa A Adrenalin Help Desk |
594 | Pls update on this. From: Jatinder Kumar Sharma Sent: Tuesday, December 08, 2020 11:06 AM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: pls check - Attendance_Report_611 Not able to download "Attendance_Report_611" pls check urgently. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. | 10,626 | 5 | 3 | Closed | Jatinder Kumar Sharma | [RPT_DV_ATTENDANCE_REPORT_611] length constrain issue for the column RTT_STATUS. | Product | Data Correction | null | null | null | null | 2020-12-08T12:23:48+05:30 | 2020-12-23T15:48:03+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed, we are working on the reported query over the VPN remote session, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatin, The reported query has been rectified with code level correction through the database, the report is generating fine now. Please check the same from your end and share us your feedback. Int Ref: [RPT_DV_ATTENDANCE_REPORT_611] length constrain issue for the column RTT_STATUS. Regards, Mohamed Moosa A Adrenalin Help Desk |
595 | Dear Team, Some of the employee email getting blank so request you to please check the root cause and confirm. ECN : R16945 Email ID : anusha.l@indusind.com <mailto:anusha.l@indusind.com> Rinoy Sebastian, Project Manager - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri (E), Mumbai – 400093 ' 02242038111 ' +91-7738050714 * <mailto:rinoy.sebastian@indusind.com> rinoy.sebastian@indusind.com P Save paper, print if you have to. Save energy, cc if you have to. From: L ANUSHA [mailto:anusha.l@indusind.com] Sent: 08 December 2020 10:30 To: Chaitali Chhowala; Rinoy Sebastian Cc: 'ganesh'; DAVID C Subject: e-Mail ID removed from PULSE for Anusha L - HR (R16945) Dear Chaitali/Rinoy, We are unable to update my e-mail ID in Pulse. PFB the screenshot of the error. I am not receiving any mails from Pulse/ other communication mails as my e-mail ID is removed. Kindly add the same. anusha.L@indusind.com <mailto:anusha.L@indusind.com> Thanks & Regards, Anusha L Human Resources From: DAVID C Sent: Tuesday, December 8, 2020 10:19 AM To: Chaitali Chhowala <chaitali.chhowala@indusind.com <mailto:chaitali.chhowala@indusind.com> >; Rinoy Sebastian <rinoy.sebastian@indusind.com <mailto:rinoy.sebastian@indusind.com> > Cc: L ANUSHA <anusha.l@indusind.com <mailto:anusha.l@indusind.com> >; 'ganesh' <ganesh.vj@indusind.com <mailto:ganesh.vj@indusind.com> > Subject: RE: Pending Attendance Regularization Dear Team, Please confirm, who is given request to remove the email id in pulse for below employee. ECN : R16945 Email ID : anusha.l@indusind.com <mailto:anusha.l@indusind.com> Thanks & Regards, David C Human Resources IndusInd Bank Ltd., 34 GN Chetty Road, T Nagar, Chennai - 600 017 Landline : +91 44 2834 6120 E-Mail: david.chelladurai@indusind.com <mailto:david.chelladurai@indusind.com> From: David [mailto:david.chelladurai@indusind.com] Sent: 08 December 2020 10:17 To: 'ganesh' Cc: 'L ANUSHA' Subject: RE: Pending Attendance Regularization Please Update the email id. Thanks & Regards, David C Human Resources IndusInd Bank Ltd., 34 GN Chetty Road, T Nagar, Chennai - 600 017 Landline : +91 44 2834 6120 E-Mail: david.chelladurai@indusind.com <mailto:david.chelladurai@indusind.com> From: L ANUSHA [mailto:anusha.l@indusind.com] Sent: 08 December 2020 10:10 To: DAVID C Subject: FW: Pending Attendance Regularization Importance: High Not receiving auto mails from Pulse. :/ From: Sukumar Sukumar Sent: Tuesday, December 8, 2020 9:54 AM To: L ANUSHA <anusha.l@indusind.com <mailto:anusha.l@indusind.com> > Subject: FW: Pending Attendance Regularization Importance: High Can you please check this Regards, S SUKUMAR HR PARTNER CFD, INDUSIND BANK LTD 34 G N CHETTY ROAD, T NAGAR, CHENNAI – 600017. Phone 044 28346162 / 9940069216 From: pulse Sent: Tuesday, December 8, 2020 5:56 AM To: Sukumar Sukumar <sukumar.sankaran@indusind.com <mailto:sukumar.sankaran@indusind.com> > Subject: Pending Attendance Regularization Importance: High Dear SUKUMAR S, This is with regards to your team member ANUSHA, ECN R16945 Please find herein below Attendance record on PULSE for the period from Oct 11, 2020 to Dec 07, 2020. Date Day Attendance Status Dec 03, 2020 Thursday Absent - Sign-out not done Dec 04, 2020 Friday 10:20 Late Path: 1) For Leave Regularisation: PULSE >> Self Service>> Absence>> Leave Request 2) For Attendance Regularisation: PULSE >> Self Service >> Time & Attendance Management >> Attendance Regularization Note: - 1. Attendance shall be captured as “Absent” in case of early Sign out i.e. before completion of mandatory working hours or in case of pending approval for leave / attendance regularisation. 2. Attendance shall be captured as “Half Day” in case of sign out subsequent to completion of half day but before completion of mandatory working hours. Please note as per the HR Policy clause: 3.4 Attendance Attendance will be monitored and recorded through PULSE, proximity access cards or Biometric Technology and where technology is a constraint, through attendance registers. Employees are expected to adhere to office / branch working hours. Employees will be permitted to report to work with a 30 minute grace period of office start time applicable at their respective locations. Late attendance after the grace period of 30 minutes, beyond 2 days in a month shall be liable for deduction in leave balance. Sequence followed will be CL, PL and the LOP. Therefore there will be loss of half day leave / salary for every such late attendance. Employees who report after the grace period of office start time should necessarily seek prior permission of their reporting officials. Even in such cases where prior permission for late attendance is taken offline from the reporting officials, employees will have to regularize their attendance on PULSE by seeking an online approval from their reporting officials. For clarity on late marked attendance, please refer clock in clock out report on PULSE. 6.2 Leave Rule No. 4 Salary will be processed basis attendance / leave approved on PULSE. Salary will not be processed if transaction is not approved on PULSE as on the cut-off date of payroll. Regards, Team – Human Resources ***************************************************************************** This Email and files transmitted are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this Email in error please notify the sender. Please also simultaneously disregard the contents herein, delete this email and destroy any physical copies, if created. Please note that any views or opinions presented in this Email are solely those of the author and do not necessarily represent those of IndusInd Bank Ltd. We have put efforts into ensuring that the message is error-free and virus-free. Unfortunately, full security of the email cannot be ensured as, despite our efforts, the data included in emails could be infected, intercepted or corrupted or carry malicious, spam or defamatory contents. Therefore the recipient should check the email for threats with proper software, as IndusInd Bank Limited does not accept liability for any damage inflicted by any virus transmitted or by viewing contents of this email. ***************************************************************************** | 10,627 | 5 | 1 | Closed | Rinoy Sebastin | manual update | Product | Data Correction | null | Employee Information | null | null | 2020-12-08T12:26:46+05:30 | 2020-12-24T12:48:15+05:30 | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, chaitali.chhowala@indusind.com, sssupport@indusind.com, sumant.a@myadrenalin.com, balakumaran.v@myadrenalin.com | ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, chaitali.chhowala@indusind.com, sssupport@indusind.com, sumant.a@myadrenalin.com, balakumaran.v@myadrenalin.com | dhivya.v@myadrenalin.com, chaitali.chhowala@indusind.com, sssupport@indusind.com | null | null | Clarification | Dear Team, Some of the employee email getting blank so request you to please check the root cause and confirm. ECN : R16945 Email ID : anusha.l@indusind.com <mailto:anusha.l@indusind.com> Rinoy Sebastian, Project Manager - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri (E), Mumbai – 400093 ' 02242038111 ' +91-7738050714 * <mailto:rinoy.sebastian@indusind.com> rinoy.sebastian@indusind.com P Save paper, print if you have to. Save energy, cc if you have to. , Hi Rinoy Sebastin, Sure Rinoy, we will share the connectivity in few minutes, analyze the data and share our feedback with you soon. Regards, Adrenalin Support, Hi Rinoy Sebastin, We have shared the Zoom connectivity today, however we have not received connectivity from your end. Request you to please join the same tomorrow Regards, Adrenalin Support, Hi Rinoy Sebastin, As discussed over the call, post analysis we understood that the email id was being blank for nearly 15 employees. Attached the snapshot for your reference. With reference to employee R16945, we understood that the Final data in the Employee History table matches with the Master records. However only the email id is being blank. The final transaction happened for this employee on 9th November 2020 and the same record exists in the backup table, where the email id exists. Now only the master record doesn't have email id with no latest transactions. We have come across similar cases in the past for few employees and we have highlighted the same. Also we would like to inform that we came across an email id update statement today also in the General queries execution of Indusind team. We request you to please don't do any manual updates from your end, since it would very difficult in identifying the cause when we come across similar cases in the future. Kindly do raise a fresh desk please. Note : We have updated for employee 56149 alone. For henceforth cases, request you to please update the email id using Email id Update Upload. Regards, Adrenalin Support, Hi, Thanks for your e-mail, I am on planned leave from 01-Dec-2020 to 11-Dec-2020. Will not be able to respond emails immediately. If there is an urgent message or a matter that requires attention, then please write to to my colleague as below: Dhivya (Dhivya.V@myadrenalin.com) for Production Support. Gayatri(Gayatri.S@myadrenalin.com) fo Customization & Other queries. Thanks you, Sumant Mule This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. |
596 | The employee Attendance type is Deemed Present,however the Attendance timings is not updated as the Shift start & end time. Post analysis we understood that Server time zone and location time zone is different. We have done the required updations on the Location Master, please verify for the henceforth cases and let us know your feedback. For the older cases, we need to execute the Absent scheduler. Please let us know in case of any help required. | 10,628 | 5 | 1 | Closed | Swati Tendulkar | difference in time zone | Product | Configuration | null | Employee Information | null | null | 2020-12-08T14:45:14+05:30 | 2020-12-08T14:45:14+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-08 09:15:14 UTC |
597 | Request you to update details as mentioned below for the below mentioned employee. ECN – 90433 Notice Period – 90 Last Working Date – 3rd Mar’21 | 10,629 | 5 | 1 | Closed | Rinoy Sebastin | data correction based on requisition | Product | Service Request | null | Separation Management | null | null | 2020-12-08T14:47:08+05:30 | 2020-12-08T14:47:08+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-08 09:17:08 UTC |
598 | Hi Concern, Please update the below mentioned employees confirmation details. We are unable to update the same.Details are given below. Employee Id Employee Name DOJ Employment Status Confirmation-Date Notice Period 14786 Monikha Saikia 12-06-2020 Confirmed 01-Nov-2020 60 Thanks, Sandip Chanda 8585059226 | 10,630 | 5 | 3 | Closed | Sandip Chanda | provided the steps | Product | Service Request | null | null | null | null | 2020-12-08T16:44:31+05:30 | 2020-12-09T11:05:58+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, we will update the confirmation details and confirm from our end, Further if any clarification please let me know. Regards, vijayakumar k, Hi Sandip Chanda, As discussed over the call, We have provided the steps to update the status on confirmed. Further if any clarification please let me know. Regards, Adrenalin Support Desk |
599 | Hi Concern, Below mentioned employees Confirmation Date is showing wrong. Please update the Confirmation Date as per below. Employee Number Employee Name Employee Status Confirmation Date 14832 Prodip Biswas Confirmed 01-Nov-20 14982 Rohit Patel Confirmed 01-Nov-20 14811 Vikash Kumar Confirmed 01-Nov-20 14911 Bibekananda Malik Confirmed 01-Nov-20 14858 Prasanta Tarai Confirmed 01-Nov-20 14957 Purnachandra Sahu Confirmed 01-Nov-20 14842 Abhishek Gupta Confirmed 01-Nov-20 14846 Jang Bahadur Bharti Confirmed 01-Nov-20 14849 Jay Surya Gond Confirmed 01-Nov-20 14927 Rahul Mewada Confirmed 01-Nov-20 14896 Mohit Malviya Confirmed 01-Nov-20 14898 Ashok Padiyar Confirmed 01-Nov-20 14874 Rajendra Prajapati Confirmed 01-Nov-20 14921 Jagdishchandra Confirmed 01-Nov-20 14928 Manish Parmar Confirmed 01-Nov-20 14881 Mohan Singh Ahirwar Confirmed 01-Nov-20 14955 Satyam Patel Confirmed 01-Nov-20 14880 Tarun Kumar Sahu Confirmed 01-Nov-20 Thanks, Sandip Chanda 8585059226 | 10,631 | 5 | 3 | Closed | Sandip Chanda | confirmation date changed | Product | Service Request | null | null | null | null | 2020-12-08T16:55:45+05:30 | 2020-12-09T12:11:12+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10630, Hi Sandip Chanda, As per request, We will change the confirmation date and confirm from our end, Further if any clarification please let me know. Regards,, Hi Sandip Chanda, For the above query, We have updated the confirmation date of the reported employee from our end, Kindly please check your end and share feedback And only three employee status not changed (14982,14898,14880) Regards, Adrenalin Support Desk |
600 | Hi Concern, I am unable to upload the UAN Number of below mentioned employee's through "Data Upload" option. Serial No Employee Code UAN Number Upload Status 387 15272 100014053497 ~The given UAN No is not mapped with Old EmployeeID~ while trying to insert | 10,632 | 5 | 3 | Closed | Sandip Chanda | UAN NO UPDATED | Product | Service Request | null | null | null | null | 2020-12-08T18:19:15+05:30 | 2020-12-09T11:07:57+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10474, Hi Sandip Chanda, As discussed over the call, Now the reported employee UAN No updated on the employee details form, Kindly please check your end and share feedback Regards, vijayakumar |
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