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601 | Hi Concern, I am unable to upload the UAN Number of below mentioned employee's through "Data Upload" option. Serial No Employee Code UAN Number Upload Status 466 15917 100752157561 ~The given UAN No is not mapped with Old EmployeeID~ while trying to insert | 10,633 | 5 | 3 | Closed | Sandip Chanda | UAN No updated in old employee id from back end | Product | Data Correction | null | Employee Information | null | null | 2020-12-09T11:20:43+05:30 | 2020-12-09T12:12:32+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10632, Hi Sandip Chanda, The below concern, we have resolved from our end, Kindly upload the UAN No the rep... |
602 | Hi Moosa, Have changed the notice days in offer template using "document designer" as days 60 and 30. However still while generating the offer, its coming as 30 and 15. Please check. [cid:image001.png@01D6CE22.126F9200] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religar... | 10,634 | 5 | 4 | Closed | Jatinder Kumar Sharma | Patch (ADL_2009_18998) | Product | Patch Deployment | null | Offer Management | null | null | 2020-12-09T11:55:05+05:30 | 2020-12-24T13:47:53+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, kr.deepak@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, kr.deepak@religare.com | kr.deepak@religare.com | null | null | Software Problem | null |
603 | Hi Deepak pls speak to Moosa and close. From: Jatinder Kumar Sharma Sent: Wednesday, December 09, 2020 11:55 AM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Cc: Deepak Kumar (kr.deepak@religare.com) Subject: offer letter Hi Moosa, Have changed the notice days in offer templa... | 10,635 | 5 | 3 | Closed | Jatinder Kumar Sharma | patch (ADL_2009_18998) | Product | Patch Deployment | null | Offer Management | null | null | 2020-12-09T12:32:02+05:30 | 2020-12-24T13:47:53+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, kr.deepak@religare.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, kr.deepak@religare.com | kr.deepak@religare.com | null | null | Software Problem | Hi Jatinder Kumar Sharma, For the reported query, we have analyzed and deployed the patch (ADL_2009_18998) in the live environment and now the re created Offer Letter is reflecting fine now in the Offer Management form. Please check the same from your end and share us your feedback. Regards, M... |
604 | [cid:image001.png@01D6CE2E.E3D78C60] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that ste... | 10,636 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-12-09T13:26:51+05:30 | 2020-12-24T13:47:54+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, the Form is working fine post reopening the application and the same has been confirmed from your end. Regards, Mohamed Moosa A Adrenalin Help Desk |
605 | Not able to add below question in question master pls check. Employee to remember to sign in to HRIS, mark attendance and sign out of HRIS by end of the working day for the attendance is now mandatory. If the employee, doesn't sign out or forgets to sign out, working hours and attendance for that day will not be cap... | 10,637 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification on Question Master | Product | Clarification | null | null | null | null | 2020-12-09T14:19:28+05:30 | 2020-12-24T14:47:56+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the phone, we are able to paste the given question into Question Desc in the QUESTION MASTER form and the screenshot for the same has been shared over the mail. Please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin help Desk |
606 | Hi Sandil/Alex, Employees attendance type is "desk" however he marked his attendance through mobile from outside network. ID Name Designation Date In Time Out Time Total Hours Status Reporting To Location OU Grade Sign In Location Sign Out Location Shift Total Break Hours... | 10,638 | 5 | 3 | Closed | Jatinder Kumar Sharma | IP config | Product | Clarification | null | null | null | null | 2020-12-09T14:21:38+05:30 | 2020-12-25T18:47:39+05:30 | sandil.k@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com | sandil.k@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check with internal team and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, post configuring the IP address in the Load Balancer and F5 device from your end, the IP restriction login is w... |
607 | An MPR with the id MPR_09_2020_000454 is not getting reflected in the Create Job. Post analysis we understood that the Valid Till got completed and we have updated the same. Also we have changed the configuration namely Erec_Vacancy_list_days to 100 to view the past 100 days vacancy in Create Job. | 10,639 | 5 | 1 | Closed | Suraj | The vacancy was in pre-vacancy stage and the valid till got completed. | Product | Configuration | null | Requisition Management | null | null | 2020-12-09T14:35:09+05:30 | 2020-12-09T14:35:09+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-09 09:05:09 UTC |
608 | Hi Moosa, Please check with Sandil and address this issue. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonli... | 10,640 | 5 | 3 | Closed | Jatinder Kumar Sharma | IP config | Product | Data Correction | null | null | null | null | 2020-12-09T14:48:13+05:30 | 2020-12-26T13:48:21+05:30 | moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Please check this range. [cid:image004.png@01D6CE3A.6AE9CAA0] , Hi Sandil, As discussed, this IP is coming in my data also. Please let me know once it is fixed. Also have shared you IP address details master file which we have received from our IT team. Thanks & Regards, Jatinder Kumar Sharma Deput... |
609 | Pls make these effective from 1st Dec 2020. Unable to do from frontend. -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to ... | 10,641 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Claims & Reimbursement | null | null | 2020-12-09T14:51:49+05:30 | 2020-12-24T14:47:56+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we have updated the effective date from 1st Dec 2020 for the claim - Broadband bills. Please check. Regards, Iswarya.S |
610 | Hi Moosa, Please do the needful. Also check with Sandil what to with old uploaded IPs and act accordingly. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http:... | 10,642 | 5 | 2 | Closed | Jatinder Kumar Sharma | IP master update | Product | Clarification | null | null | null | null | 2020-12-09T16:52:50+05:30 | 2020-12-25T10:47:18+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the con call yesterday, the provided IP details are already updated in the system. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Please confirm if old IPs have been removed. , Hi Jatinder Kumar Shar... |
611 | Pls sync as soon as possible. Had uploaded few days back but didn't sync. [cid:image002.png@01D6CE4F.DD81D520] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. ... | 10,643 | 5 | 3 | Closed | Jatinder Kumar Sharma | server files sync | Product | Clarification | null | null | null | null | 2020-12-09T17:22:46+05:30 | 2020-12-24T17:47:46+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, The reported files has been synced, please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
612 | pls fix this form name [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to... | 10,644 | 5 | 1 | Closed | Sargam Gupta | Label Editor - Synchronized | Product | Configuration | null | Claims & Reimbursement | null | null | 2020-12-09T17:37:57+05:30 | 2020-12-24T17:47:47+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, We have synchronized the labels in the "Label Editor" form, also we cannot check as the Bills are already approved. Please check for new transaction and confirm. Regards, Iswarya.S |
613 | Pls remove Yes and No from this category in live env. Also make this form effective from 1st Dec. -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the ... | 10,645 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Claims & Reimbursement | null | null | 2020-12-10T09:26:13+05:30 | 2020-12-25T11:47:48+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As per the request, we will update the claim -VRME from Effective 01st dec and also check the feasibility to change the remove the yes or no in category drop down. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have updated the below in the claim - VRME official use effecti... |
614 | Claims Requested Report not launching for VRME in UAT Server | 10,646 | 5 | 1 | Closed | Sargam Gupta | Column names are repeated - DATE column | Product | Service Request | null | Claims & Reimbursement | null | null | 2020-12-10T15:02:55+05:30 | 2020-12-10T15:02:55+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-12-10 09:32:55 UTC |
615 | Final Status icon - Vacancy Dashboard - ER_TA_INTERVIWE_FINAL Vacancy Name - LOAN ADVISOR - 2196 Candidate Name - Ranjith G (4328) | 10,647 | 5 | 1 | Closed | Sargam Gupta | Data Correction - ER_TA_INTERVIWE_FINAL | Product | Data Correction | null | Offer Management | null | null | 2020-12-10T15:05:19+05:30 | 2020-12-10T15:05:19+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-12-10 09:35:19 UTC |
616 | Dear Moosa, Request you to kindly review the leaves which we are currently using and let me know the behavior all below leave types as yearend is coming. Leave type - [cid:image004.png@01D6CF0D.93E23BD0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited... | 10,648 | 5 | 3 | Closed | Jatinder Kumar Sharma | Leave Year End Config Check | Product | Clarification | null | null | null | null | 2020-12-10T16:00:48+05:30 | 2020-12-25T23:47:28+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed over the phone, we will check on the configuration on the leave types and will share the details on the same. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As communicated over the phone, post analyzing on the Leave Configuration and... |
617 | Hi, I would like to inform you that while doing the employee movement of Khoirakpam Rajesh Singha(7314) in adrenaline, its reflecting movement already initiated. Please fix this issue ASAP. | 10,649 | 5 | 3 | Closed | Sandip Chanda | DATA ISSUE | Product | Data Correction | null | null | null | null | 2020-12-10T17:37:49+05:30 | 2020-12-14T15:36:06+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will check and confirm from our end, Further if any clarification p... |
618 | Dear Team, Kindly reactivate the below mentioned employee and update resignation. Kindly share the script for update.. Emp ID-63617 Employee Name- Sai Kumar Patchipulusu Separation Type- Resignation Resignation Reason- Resignation Date Of Resignation- 7th Mar 2019 Requested Relieving Date- 7th Mar 2019 ... | 10,650 | 5 | 1 | Closed | shishira | Clarification | Product | Clarification | null | Separation Management | null | null | 2020-12-10T18:11:39+05:30 | 2020-12-26T13:48:21+05:30 | ask.adrenalin@myadrenalin.com, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in | ask.adrenalin@myadrenalin.com, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in | null | null | null | Clarification | Hi shishira, As discussed over call, please check and update us which column need to be updated for the below employee. Also whether the resignation pullback need to be done. Regards, Iswarya.S, Hi shishira, As discussed over call, the Employee can be made active in the HRIS Application with the below ... |
619 | Employee Movement Report - Data extraction of Promotion case | 10,651 | 5 | 1 | Closed | Sandeep Thungaturthy | Report extraction | Customization | Service Request | null | Employee Information | null | null | 2020-12-10T18:51:27+05:30 | 2020-12-10T18:51:27+05:30 | null | null | null | null | null | Service Request | created_by: 2043044612466 time: 2020-12-10 13:21:27 UTC |
620 | Unable to upload the KRA upload template in the application. Attached the mail for reference. | 10,652 | 5 | 1 | Closed | Rinoy Sebastin | file not in text format and proper date format | Product | Configuration | null | Goal Management | null | null | 2020-12-10T19:35:31+05:30 | 2020-12-10T19:35:31+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-10 14:05:31 UTC |
621 | Rehire flag to be updated for two employees. | 10,653 | 5 | 1 | Closed | Suraj | updation of rehire flage | Product | Service Request | null | Employee Information | null | null | 2020-12-10T19:36:41+05:30 | 2020-12-10T19:36:42+05:30 | null | null | null | null | null | Service Request | created_by: 2043044612466 time: 2020-12-10 14:06:41 UTC |
622 | Dear Team, There is a lag or technical glitch, as whenever we login to iHRIS attendance gets captured automatically. However in that last 4 days, attendance is not getting captured and we had to refresh to capture the attendance. Please have a look into this on priority, as this could impact late login capture and m... | 10,654 | 5 | 1 | Closed | shishira | Duplicate ticket | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-12-11T15:18:30+05:30 | 2020-12-11T17:01:33+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi shishira, As discussed over call, we will share the connection and check the below attendance issue and update you. Regards, Iswarya.S Adrenalin Support |
623 | Dear Team, Please check the screen shot. [cid:image001.png@01D6CB49.CD231D50] Regards Shishira From: Shishira Shetty Sent: Friday, December 11, 2020 3:18 PM To: ask.adrenalin@myadrenalin.com Subject: Ticket # 1924796 Dear Team, There is a lag or technical glitch, as whenever we login to iHRIS attend... | 10,655 | 5 | 1 | Closed | shishira | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-12-11T15:34:45+05:30 | 2020-12-29T12:47:50+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi shishira, As discussed over call, we will share the connection and check the below attendance issue and update you. Regards, Iswarya.S Adrenalin Support, Hi shishira, As explained over call, if the Attendance Type is only "Desk" then Employee should Sign in in desktop Application and Sign out through ... |
624 | [cid:image001.png@01D6CFE5.DE8F1DF0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that ste... | 10,656 | 5 | 3 | Closed | Jatinder Kumar Sharma | policy sync | Product | Configuration | null | null | null | null | 2020-12-11T17:49:01+05:30 | 2020-12-26T17:48:03+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, The policy has been synced through the database. please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
625 | even if employee is mapped experience, on-boarding form do not validate the mandatory fields and form shows green tick. In admin setup the form is applicable for experience and regular. | 10,657 | 5 | 3 | Closed | Swati Tendulkar | Form name corrected in the tables | Product | Data Correction | null | null | null | null | 2020-12-11T19:50:22+05:30 | 2021-01-01T16:48:07+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, Please join the connection to check on this. https://us02web.zoom.us/j/84724845422?pwd=... |
626 | pls see this also. ---------- Forwarded message --------- From: Gunavanth K <gunavanth.k@ayefin.com> Date: Sat, Dec 12, 2020 at 1:14 PM Subject: RE: Error in Offer Letter To: Sargam.gupta <sargam.gupta@ayefin.com>, Nirvesh Mehrotra < nirvesh.mehrotra@ayefin.com> *Sargam its not fixed yet please fix this on... | 10,658 | 5 | 1 | Closed | Sargam Gupta | Document designer - Bookmark change | Product | Data Correction | null | Offer Management | null | null | 2020-12-12T13:15:45+05:30 | 2020-12-29T09:48:21+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As discussed over call on Saturday, the bookmarks are given as old one and we have removed the same and mapped the new bookmark. After the new bookmark we have generated the letter and it fetching values in NOTICE PERIOD, CONFIRMATION PERIOD, NOTICE PERIOD CONFIRM. Please check. Regard... |
627 | Kindly help in uploading these -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietar... | 10,659 | 5 | 1 | Closed | Sargam Gupta | Data upload | Product | Service Request | null | Absence, Time and Attendance | null | null | 2020-12-14T11:39:44+05:30 | 2020-12-29T14:47:33+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As discussed over call, we will check and upload. Regards, Adrenalin Support, Hi Sargam Gupta, As per the request, the data is uploaded. The EMployees are not uploaded as there is an error - Primary key violation in HRMS (Bank Account - Salary is set as 'Yes' for two accounts). Please... |
628 | Hi Moosa, Request you to kindly check and let us know from where resigned employee can check his all clearance form pending/approved status and also need to enable one consolidated reminder for employee and BHR for the status before his/her last working day. Thanks & Regards, Jatinder Kumar Sharma Deputy ... | 10,660 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Separation Management | null | null | 2020-12-14T12:15:32+05:30 | 2020-12-30T15:51:25+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, sandil.k@myadrenalin.com | alexander.c@myadrenalin.com, sandil.k@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will check on the reminder feasibility and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, there is no FORM available in the system for the Employee to check the status of Clearance Activity... |
629 | Hi Moosa, Can we disable session expire for HRIS. As currently after 15-20 mints session gets auto expire. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://... | 10,661 | 5 | 2 | Closed | Jatinder Kumar Sharma | Config Change | Product | Configuration | null | null | null | null | 2020-12-14T13:01:37+05:30 | 2021-01-06T11:48:35+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed over the phone, based on your request, the config SESSION_NOTIFY has been set 'Y' through the database. Please now check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk Thanks & Regards, Adrenalin ... |
630 | Hi Moosa, As discussed, as you know we are going to make mandatory sign-out for all employees. Request you to please check and let us know how we can inform our employees that sign-out is mandatory. There must be some pop-up where says it is mandatory to log out. Please check and suggest. Thanks & Regards, J... | 10,662 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-12-14T14:17:13+05:30 | 2020-12-29T17:48:03+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As communicated over the phone, it is not feasible to have sign out pop automatically. We can configure the Force Sign Out screen for the same. As discussed, please use the 'COMPANY ANNOUNCEMENT' form to display the announcement for the sign out mandatory, the announcement will reflect ea... |
631 | Hi Concern, Please update the below mentioned Location's Geo-coordinator in Adrenalin. Branch Code Location Name Latitude Longitude Geo-fence Radius 30101 30101_Amtala1 22.3867837 88.2439068 200 30112 30112_Amtala2 22.364143 88.308508 ... | 10,663 | 5 | 3 | Closed | Sandip Chanda | location updated | Product | Service Request | null | null | null | null | 2020-12-14T15:35:11+05:30 | 2020-12-15T18:13:54+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As discussed over the call, We will update and confirm from our end, Further if you an... |
632 | Hi , Please share the goal setting status in Performance Management as on date. Thanks & Regards, Sangeeta Mukherjee |HR Departmen*t* *Arohan Financial Services Limited* *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *L: +91 33 4015 6021 | www.arohan.in ... | 10,664 | 5 | 1 | Closed | Sangeeta Mukherjee | provided the clarification | Product | Clarification | null | Performance Management | null | null | 2020-12-14T16:37:19+05:30 | 2021-01-30T19:49:40+05:30 | sandip.p@myadrenalin.com | null | null | null | null | Clarification | Hi Sangeeta Mukherjee, For the above query, Kindly Navigator the "pace goal status form" to view the goal setting status in this report, Further if any clarification please let me know. Regards, Adrenalin Support Desk, I would need for PAN Arohan data access right along with status report Thanks & ... |
633 | As discussed and as per product functionality, the offer final status is not getting updated in the “Vacancy Dashboard” and it is due to the REFERENCE SHEET RANJIT.xls attached. While uploading the pre offer document checklist, the xls file is not allowed and as per the product functionality it will allow only .d... | 10,665 | 5 | 1 | Closed | Sargam Gupta | Wrongly uploaded the excel file instead of word file in Pre offer document checklist attachment | Product | Clarification | null | Offer Management | null | null | 2020-12-14T17:34:35+05:30 | 2020-12-14T17:34:35+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-14 12:04:35 UTC |
634 | With reference to the trail mail, I did try exactly the way you explained me over the call. But I would want to explain the situation in brief here. There are no issues in HRMS when we release about 5 to 6 offers in one go. But the issues are when we release 10 to 15 offers in a row. Please help resolving the ... | 10,666 | 5 | 1 | Closed | Sargam Gupta | Issue not simulated | Product | Service Request | null | Offer Management | null | null | 2020-12-15T10:58:57+05:30 | 2020-12-31T19:50:59+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-12-15 05:28:57 UTC, Hi Sargam Gupta, As discussed over call, please send the scheduled google meet link to simulate the below issue and resolve the same. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As discussed over call, the Vacancy Name: LOAN ADVISOR - DIST... |
635 | Pls check mail sync is working for AR/leave approval on email. [cid:image001.png@01D6D2D1.8B423C60] From: Nitin Dixit Sent: Tuesday, December 15, 2020 10:53 AM To: Jatinder Kumar Sharma Subject: FW: FW: Ajay Tandon has raised Attendance Regularization on 09-Dec-2020 10:23 from 04-Dec-2020 to 04-Dec-2020 for Ap... | 10,667 | 5 | 2 | Closed | Jatinder Kumar Sharma | SMTP server mail space issue and credentials reset | Product | Configuration | null | null | null | null | 2020-12-15T11:01:10+05:30 | 2020-12-31T13:47:49+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check on the mail approval transaction and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, Please share the Credentials for the below mentioned STMP Username to further analyses on the reported... |
636 | Dear Team, Salary Needs to be hold for settlement purpose , details are mentioned . Emp_No Name Month NET PAY 8664 Sourabh Kumar Dubey Nov.18 10351 8664 Sourabh Kumar Dubey Dec.18 3041 8664 Sourabh Kumar Dubey Jan.19 0 | 10,668 | 5 | 3 | Closed | Argha Ghosh | salary hold to back end | Product | Service Request | null | null | null | null | 2020-12-15T13:14:36+05:30 | 2020-12-26T13:27:08+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10617, Hi Argha Ghosh, As per request, We will hold the salary of the reported employee and confirm from our... |
637 | Please call. [cid:image001.png@01D6D2EB.690CC380] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> ... | 10,669 | 5 | 3 | Closed | Jatinder Kumar Sharma | Employee Attachment clarification and Mail Config | Product | Data Correction | null | null | null | null | 2020-12-15T14:06:22+05:30 | 2020-12-30T14:47:49+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As communicated over the phone, to disable the category in the Employee Attachments form, please navigate to the 'Employee Attachment CategoryMapping' form and inactivate the category and then submit. As per your request, the type 'Promotion Letters' has been cleaned up through the ... |
638 | Dear Concern, We are unable to do final closer of below mentioned employees. Please fix the issue ASAP. Employee Number Separation Type Resignation Reason Authorized Signatory Resignation Letter Date Request Relieving Date Actual Relieving Date 11728 Res... | 10,670 | 5 | 3 | Closed | Sandip Chanda | DATA PROBLEM | Product | Data Correction | null | null | null | null | 2020-12-15T17:17:15+05:30 | 2020-12-15T19:55:15+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, we will check this issue and confirm from our end, Further if any cla... |
639 | Dear Concern, Please remove the below mentioned employees Resignation Letter Submission Date from the system. EMPLOYEE NUMBER EMPLOYEE NAME Resignation-Letter-Submission-Date Relieving-Date SEPARATION TYPE 10016 Baikuntha Nayak 02-Nov-20 02-Nov-20 ABSCONDING ... | 10,671 | 5 | 3 | Closed | Sandip Chanda | updated the resignation letter date to null | Product | Service Request | null | null | null | null | 2020-12-15T18:57:35+05:30 | 2020-12-21T14:55:54+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As discussed over the call, We will remove the relieving date and confirm from our end, ... |
640 | Hi Concern, Please update the below mentioned employees Relieving Date and Recover Notice Period Days in the System. Employee Number Employee Name Resignation Letter Submission Date Relieving Date Notice Period Recover Notice Period Days 13437 Rasidul Sk 08-S... | 10,672 | 5 | 3 | Closed | Sandip Chanda | updated the relieving date of the reported employee from our end | Product | Data Correction | null | null | null | null | 2020-12-15T19:23:23+05:30 | 2020-12-21T14:55:23+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As discussed over the call, We will update the relieving date and confirm from our end. ... |
641 | Hi Moosa, We need to check how many of the active employees have updated their photos in this form. Please suggest the way for the same. [cid:image005.png@01D6D3BA.85887A20] From: Jatinder Kumar Sharma Sent: Tuesday, December 15, 2020 2:06 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadre... | 10,673 | 5 | 2 | Closed | Jatinder Kumar Sharma | code changes with respect to column order by and category types | Product | Clarification | null | null | null | null | 2020-12-16T14:49:05+05:30 | 2020-12-31T16:49:51+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported concern, please refer the 'Employee Photo attachment report1' report for the required details. Please check and let us know incase of any further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk, Looks this report is not as on date. Few of them have upd... |
642 | Hi Moosa, Changes in resignation acceptance email required based on below format. Please call before doing this activity. Chanda Namdeo Shinde's exit request has been accepted on 16-Dec-2020 09:43. For better exit experience it is the responsibility of the resigned employee to obtain clearances from re... | 10,674 | 5 | 2 | Closed | Jatinder Kumar Sharma | Mail content changes | Product | Configuration | null | null | null | null | 2020-12-16T17:32:00+05:30 | 2021-01-01T16:48:07+05:30 | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, For the reported query, we will have discussion over the phone and will proceed further. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls confirm. , Hi Jatinder Kumar Sharma, As discussed, based on your request, the Record Resignation Approval for workflow mail con... |
643 | Dear Team, Below resignation has been raised but the resignation at the backend has been failed. The error message is as "Resignation/Deactivation already raised for the given employee" Regards, Sandeep Thungaturthy From: Manisha T <manisha.C101739@in.exidelife.intranet> Sent: 16 December 2020 17:46 To: ... | 10,675 | 5 | 1 | Closed | Sandeep Thungaturthy | Clarification | Product | Service Request | null | Separation Management | null | null | 2020-12-16T22:34:38+05:30 | 2021-01-01T12:47:21+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Service Request | Hi Sandeep Thungaturthy, Please connect to the below link to check the issue in detail. Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/85056588722?pwd=NGxZREg3ZkczdXE4aHVUUmlHNEo0dz09 Meeting ID: 850 5658 8722 Passcode: Kh5eYx Regards, Iswarya.S, Hi San... |
644 | Pls move this resignation form of e-code - 15301 Praveen Kumar Srivastava to 94631 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.co... | 10,676 | 5 | 3 | Closed | Jatinder Kumar Sharma | approval change request | Product | Data Correction | null | Separation Management | null | null | 2020-12-17T10:01:05+05:30 | 2021-01-01T10:48:05+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Resignation form of 15301 has been moved to 94631from 91303 through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
645 | Hi Moosa, When employee resign his/her performance data is not coming over the resignation email. few days back we have uploaded the data. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0... | 10,677 | 5 | 3 | Closed | Jatinder Kumar Sharma | customized bookmark function update | Customization | Data Correction | null | Separation Management | null | null | 2020-12-17T10:25:56+05:30 | 2021-01-02T15:48:01+05:30 | moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com | moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed over the phone, we will check on the above reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Here is the old email. , Hi Jatinder Kumar Sharma, As discussed, we have analyzed and updated the customized bookmark function ... |
646 | This candidate is not reflecting at offer management stage. Pls check. Vacancy code EXECUTIVE - BROKING.7886-202 Name of the candidate Shainkey Kaushik From: Deepak Kumar Sent: Thursday, December 17, 2020 11:26 AM To: Jatinder Kumar Sharma; Farha Naaz Cc: Tanmoy Bhadri; Praveen Kumar Srivastava; N... | 10,678 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Offer Management | null | null | 2020-12-17T11:49:06+05:30 | 2021-01-01T13:47:43+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, Post analyzing we have observed that there is no candidate is found in the name 'Shainkey Kaushik', hence the same is not reflecting under the offer management. Please check if the candidate is available in the system from your end and let us know incase of any further clarifications. ... |
647 | Pls check why location was not updated even after doing a system transaction for Aye0218. ---------- Forwarded message --------- From: HR Operations <hroperations@ayefin.com> Date: Tue, Dec 15, 2020 at 2:30 PM Subject: FW: Relocation of Dangal Singh - Aye0218 To: <sargam.gupta@ayefin.com> Cc: Govind Mishra <go... | 10,679 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | Employee Information | null | null | 2020-12-17T14:39:35+05:30 | 2021-01-01T17:48:55+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, Post Analysis, we will check and update the location transfer not updated issue of Aye0218. Regards, Iswarya.S, Hi Sargam Gupta, As discussed over call, the below changes are done 1) On 2020-12-12 19:40:06.103, the Employee transfer location change from Agra to Firozabad is done for the E... |
648 | Also, check this case. ---------- Forwarded message --------- From: HR Operations <hroperations@ayefin.com> Date: Wed, Dec 16, 2020 at 10:54 AM Subject: RE: ROLE CHANGE IN HRMIS To: <sargam.gupta@ayefin.com> Cc: Akash Purswani <akash.purswani@ayefin.com>, Nitesh Gharpande < nitesh.gharpande@ayefin.com>, Abhiji... | 10,680 | 5 | 1 | Closed | Sargam Gupta | Clarification | Product | Service Request | null | Employee Information | null | null | 2020-12-17T14:40:49+05:30 | 2021-01-01T16:48:08+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Sargam Gupta, We will check the below location change issue of Aye3809 and update you. Regards, Iswarya.S, Hi Sargam Gupta, As discussed over call, the Effective date for the Location change is given as "20-Dec-2020" which is a Future date and so it is not getting reflected. Please check the attached... |
649 | Dear Team, Please find the below error and do the needful [cid:image001.png@01D6D485.D2F1A900] ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthoriz... | 10,681 | 5 | 1 | Closed | Sandeep Thungaturthy | Record is in INQUEUE table. | Product | Service Request | null | Confirmation Management | null | null | 2020-12-17T15:04:09+05:30 | 2021-01-01T16:48:08+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Software Problem | Hi Sandeep Thungaturthy, As discussed over call and verified the issue in the server, the transaction is in the inqueue table. We have attached the deletion script please execute and check the approval of confirmation process for the Employee - Anjanna. Regards, Iswarya.S, Hi Sandeep Thungaturthy, We hav... |
650 | Dear team, As discussed, need the script to correct the LWD to 60 days from the date of resignation. Regards, Sandeep From: Dimple Narang <dimple.narang@exidelife.in> Sent: 14 December 2020 12:03 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Cc: Dhanush Kumar G <dhanush.C101208@in.exidelif... | 10,682 | 5 | 1 | Closed | Sandeep Thungaturthy | Data correction | Product | Data Correction | null | Separation Management | null | null | 2020-12-17T16:30:17+05:30 | 2021-01-12T16:48:24+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sandeep Thungaturthy, As discussed over call, attached the script for the correcting the LWD to 60 days from the date of resignation of Employee - 84970. Please execute and check. Regards, Iswarya.S, executed but the error is still reflecting the error in the Front end., Hi Sandeep Thungaturthy, As d... |
651 | PMS initiation for the current calendar along with Sumant and Chaitali | 10,683 | 5 | 1 | Closed | Chaitali | initiated through back end as per process | Product | Configuration | null | Goal Management | null | null | 2020-12-17T17:39:53+05:30 | 2020-12-17T17:39:53+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-17 12:09:53 UTC |
652 | Dear Team, We are unable to upload bank details and UAN No's for the attached list of employees. Regards Divya 7337556722 | 10,684 | 5 | 2 | Closed | DivyaSri | bank and Uan no issue | Product | Data Correction | null | null | null | null | 2020-12-18T09:57:07+05:30 | 2021-01-02T14:47:56+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call, We will share the connection to your mail-id, please join to share y... |
653 | Pls check this urgently. From: Nitin Dixit Sent: Thursday, December 17, 2020 7:21 PM To: Jatinder Kumar Sharma Subject: FW: Exit request of Rahul Vasantbhai Padhiyar 93549 Relationship Manager - Dealing has been accepted Importance: High * This format is looking a bit unformatted. * The f... | 10,685 | 5 | 3 | Closed | Jatinder Kumar Sharma | mail content alignment | Product | Configuration | null | null | null | null | 2020-12-18T10:23:38+05:30 | 2021-01-02T14:47:57+05:30 | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we are checking the table alignment on the mail content builder form, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As discussed, the mail content alignment has been done for Reco... |
654 | in this report approval remarks column not coming, pls check and add remarks. [cid:image001.png@01D6D537.8115B790] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 ... | 10,686 | 5 | 3 | Closed | Jatinder Kumar Sharma | report column addition | Product | Data Correction | null | null | null | null | 2020-12-18T12:16:05+05:30 | 2021-01-02T13:48:15+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the Approval Remarks (Actor Comments) column has been added in the Nomination Detail History Report through the database with code level changes. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin... |
655 | Dear Team, Please check, below employees confirmation form is not raised. C179498 | 10,687 | 5 | 2 | Closed | Venkatesh | Confirmation re-initiation done from back end | Product | Service Request | null | Confirmation Management | null | null | 2020-12-18T14:40:03+05:30 | 2021-01-02T17:47:51+05:30 | null | null | null | null | null | Change Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, Please join the blow link to initiate the confirmation for the employee https://us02web.zoom... |
656 | Hi Concern, We have not seen where the pending employee confirmation is still pending please help i have also checked his concern reporting manager screen error mention below. Thanks, Sandip Chanda | 10,688 | 5 | 2 | Closed | Sandip Chanda | data issue | Product | Data Correction | null | null | null | null | 2020-12-18T16:00:05+05:30 | 2020-12-18T18:29:37+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, We have analyzed the reported employee data stuck in queue table, so the confirmation apprai... |
657 | Hi Moosa, Same way clearances are reflecting as per below form, required to be sent to employee and BHR in a consolidated email. Request you to please review the feasibility. [cid:image005.jpg@01D6D560.257CA230] [cid:image001.png@01D6D559.8598AF30] Thanks & Regards, Jatinder Kumar Sharma Deputy Man... | 10,689 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Separation Management | null | null | 2020-12-18T17:07:03+05:30 | 2021-01-02T17:47:52+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, sandil.k@myadrenalin.com | alexander.c@myadrenalin.com, sandil.k@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed over the phone, as per the product for the Activity Clearance , the reminder mail can be triggered for the employees and the role players for the intimation of the pending clearance with respect to the clearance due date, which is already configured in the system and the mail... |
658 | Hi Moosa, Request you to kindly let us know how we can send a message to employees mobile number whenever he is signing in and signing out from the HRIS. Please let us know how we can do the same. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor,... | 10,690 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-12-18T18:11:06+05:30 | 2021-01-02T18:47:43+05:30 | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sandil.k@myadrenalin.com | alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sandil.k@myadrenalin.com | sandil.k@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, Post analyzing on the reported concern with the internal team, we have been observed that the SMS trigger for the sign in and sign out functionality is not feasible in the standard product functionality. Please check and share us your feedback. Regards, Mohamed Moosa A... |
659 | Dear team, Can you cross check his leave detaisl and confirm why there is a difference of 2 days in Annual Leave. Annual Leave AL-Carry Forward 30 AL-Credit 16.5 AL-Request 29.00 AL-Cancellation 6.00 Current Balance 23.50 Regards Sandeep Thungaturthy From: Neha Sinha <neha... | 10,691 | 5 | 1 | Closed | Sandeep Thungaturthy | Update script - Leave balance | Product | Service Request | null | Absence, Time and Attendance | null | null | 2020-12-18T18:52:02+05:30 | 2021-01-06T14:48:27+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sandeep Thungaturthy, We will share the connection on Monday and will check the below leave issue in details. Regards, Iswarya.S, Hi Sandeep Thungaturthy, Please connect to the Link to check the Leave. Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/8... |
660 | Require current PL balances of all employees as of date and time whether active or inactive. -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is int... | 10,692 | 5 | 1 | Closed | Sargam Gupta | Report | Product | Service Request | null | Absence, Time and Attendance | null | null | 2020-12-18T19:25:02+05:30 | 2021-01-02T20:48:13+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As discussed over call, have attached the PL leave balance data of both "Active" & "Inactive" employees. Please check the screenshot of "Leave Balance" form to fetch the data with the date filters given in screenshot. Regards, Iswarya.S |
661 | Pls check this asap. On Sat, Dec 19, 2020 at 1:56 PM hr operations <hroperations2@ayefin.com> wrote: > Dear Ma'am, > > Due to Language which is typed in Query, it is not open. > > ???5494 ?????? ????? > > > ??? ?????? ???? ?? > ????.??????@??????.??? > > > *Thanks & Regards* > *Rahul Yadav* > *HR-O... | 10,693 | 5 | 1 | Closed | Sargam Gupta | Data correction | Product | Data Correction | null | null | null | null | 2020-12-19T16:32:08+05:30 | 2021-01-05T09:47:58+05:30 | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, govind.mishra@ayefin.com, hroperations2@ayefin.com | ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, govind.mishra@ayefin.com, hroperations2@ayefin.com | palak.sodhi@ayefin.com, govind.mishra@ayefin.com, hroperations2@ayefin.com | null | null | Service Request | Hi Sargam Gupta, As discussed, please check now and it is getting displayed in the "Answer query form" and the problem is due to the Query font - "???5494 ?????? ????? ??? ?????? ???? ?? ????.??????@??????.???". The backend SQL cannot detect the special character like Italic font so please check while coping... |
662 | Pls look into this and fix. From: Pramod Shrivastav <pramod.shrivastav@ayefin.com> Sent: 19 December 2020 17:37 To: Pralay Ghosh <pralay.ghosh@ayefin.com>; Sargam Gupta <sargam.gupta@ayefin.com> Cc: IT Operation <itoperation@ayefin.com>; Prem Prakash <prem.prakash@ayefin.com> Subject: Error message coming wh... | 10,694 | 5 | 1 | Closed | Sargam Gupta | Queue services are stopped in the Server. | Product | Service Request | null | null | null | null | 2020-12-19T18:35:17+05:30 | 2021-01-05T09:47:59+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Software Problem | Hi Sargam Gupta, Please check now and update as there is a problem in the server on Saturday and got rectified. Regards, Iswarya.S |
663 | Still below emails coming without data, please fix as soon as possible. From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Sunday, December 20, 2020 8:02 AM To: Jatinder Kumar Sharma Subject: Certification Expiry Reminder Mail Importance: High Hi <EMPLOYEENAME/>, Our record in... | 10,695 | 5 | 3 | Closed | Jatinder Kumar Sharma | function issue -
REM_PIMS_CERT_EXP_DATE_2614 | Product | Patch Deployment | null | null | null | null | 2020-12-20T15:50:57+05:30 | 2021-01-08T11:47:57+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | sandil.k@myadrenalin.com, alexander.c@myadrenalin.com | null | null | Software Problem | Hi Jatinder Kumar Sharma, We will check on the reported concern and update you the status on the same. Regards, Mohamed Moosa A Adrenalin Help Desk, Still these emails coming on a daily basis, pls check. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2n... |
664 | [cid:image001.png@01D6D796.3F702A30] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that ste... | 10,696 | 5 | 3 | Closed | Jatinder Kumar Sharma | goal status correction | Product | Data Correction | null | Goal Management | null | null | 2020-12-21T12:39:27+05:30 | 2021-01-05T13:47:57+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Software Problem | Hi Jatinder Kumar Sharma, As discussed, the reported concern has been rectified through the database, please check the same form your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
665 | Below error is showing for recruiter - C162831. when adding a profile, it shows submitted but does not get submitted. In WFS_QUEUE_PROCESS_H_T table error showing as below: Violation of PRIMARY KEY constraint 'ER_RESUME_HEADER_PK'. Cannot insert duplicate key in object 'dbo.ER_RESUME_HEADER'. The duplicate key ... | 10,697 | 5 | 1 | Closed | Swati Tendulkar | Reflecting in candidate history | Product | Clarification | null | Offer Management | null | null | 2020-12-21T12:56:30+05:30 | 2021-01-08T17:48:05+05:30 | null | null | null | null | null | Clarification | Hi Swati Tendulkar, As per the below query, recruiter is not able to add the profile and showing the below error. We will share a connection and check logs for the same. Regards, Ramachandran J, Hi Swati Tendulkar, As checked, the candidate is already added in the application and it can be viewed ... |
666 | Dear Team, While processing the FnF settlement of Employee ID:-11910 (Seema Verma) the calculation is shown in decimal figure in Adrenalin. Actually all the calculation is shown in round figure in Adrenalin, but in this case it is shown in decimal figure. Please resolve the issue. Regards Abhishek Jhun... | 10,698 | 5 | 3 | Closed | Argha Ghosh | data correction | Product | Data Correction | null | null | null | null | 2020-12-21T13:26:02+05:30 | 2020-12-26T13:27:35+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We will check and confirm from our end, Further if any clarification please le... |
667 | Hi Concern, We are facing below issue in Contact Details Form. Thanks, Sandip Chanda | 10,699 | 5 | 3 | Closed | Sandip Chanda | we have analyzed the contact details form duplicate entries are occur, Hence we have removed them | Product | Data Correction | null | Employee Information | null | null | 2020-12-21T14:44:08+05:30 | 2020-12-22T14:40:13+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will check and confirm from our end, Further if any clarification p... |
668 | Hi concern, This is to inform you that Submit button is not coming in Contact Details Forms. Thanks, Sandip Chanda | 10,700 | 5 | 3 | Closed | Sandip Chanda | we have analyzed the contact details form duplicate entries are occur, Hence we have removed them | Product | Data Correction | null | null | null | null | 2020-12-21T15:03:45+05:30 | 2020-12-22T14:41:43+05:30 | null | null | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=1, Hi Sandip Chanda, As per request, We have understood submit button not enabled, Now we will check an... |
669 | Pls remove these below bank a/c details. Will be sharing one more case in some times. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME NAME_AS_PER_BANK BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO COMPANY_NAME ACCOUNT_TYPE IS_SALARY_ACCOUNT IFS_NO EMP_MODIFIEDON 6207 Ravi Karn Ravi Karn HDFC Bank... | 10,701 | 5 | 1 | Closed | Jatinder Kumar Sharma | bank details clean up | Product | Data Correction | null | Employee Information | null | null | 2020-12-21T16:33:47+05:30 | 2021-01-05T17:48:44+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the bank details of the mentioned employees has been cleaned up through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls remove. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME NAME_A... |
670 | Dear Team, Kindly hold the salary of the below mentioned employee:- Emp No Name Month NET PAY 11957 Kumar Vedant July.19 9,939.00 Regards Abhishek Jhunjhunwala 8240332855 | 10,702 | 5 | 3 | Closed | Argha Ghosh | salary hold | Product | Service Request | null | null | null | null | 2020-12-22T12:26:28+05:30 | 2020-12-24T10:20:09+05:30 | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | nazrul.islam@arohan.in, abhishek.jhunjhunwala@arohan.in | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, We have hold the salary of the below employee from our end, Kindly please ... |
671 | Hi Concern, Please update the below mentioned Location's Geo-coordinator in Adrenalin. Location Name Latitude Longitude Geo-fence Radius 30624_Hasdiha 24.60355694 87.07909582 200 30642_Topchanchi 23.906534. 86.184803 200 32107_Jhajha 86... | 10,703 | 5 | 2 | Closed | Sandip Chanda | geo location updated | Product | Data Correction | null | null | null | null | 2020-12-22T14:35:14+05:30 | 2020-12-22T19:27:51+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10663, Hi Sandip Chanda, As per request, we will update the GEO location and confirm from our end, Furth... |
672 | The positions get populated in the Create Job form based on the config namely “ERER_CREATEPOS” in the Adrenalin Configuration Editor. Note : If this config value is blank, it loads all the active positions in Create Job, in case if facilitator names are provided, it retrieves based on the manage role player. ... | 10,704 | 5 | 1 | Closed | Swati Tendulkar | Positions will get displayed based on the configurations mentioned ErER_POS | Product | Configuration | null | Application Management | null | null | 2020-12-22T16:31:09+05:30 | 2020-12-22T16:31:09+05:30 | null | null | null | null | null | Clarification | created_by: 2043044612466 time: 2020-12-22 11:01:09 UTC |
673 | ID Name Designation Date In Time Out Time 1189 Joginder Kumar Deputy Manager - Operations 12/21/2020 15:05 55168 Santosh Haribhau Chaure Executive - Risk Management 12/21/2020 15:42 Below shift is currently mapped. [cid:image001.png@01D6D88A.81EC6CD0] Th... | 10,705 | 4 | 2 | Resolved | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-12-22T17:47:50+05:30 | 2020-12-23T15:33:57+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, One more case, In time not coming. ID Name Designation Date In Time Out Time Total Hours 92032 Sandip Rajendra Shisode Relationship M... |
674 | Hi Concern, I am unable to inactive the below mentioned location and cost center from Location Master and Cost Center Master. All Active manpower has been moved from Below Mentioned location and cost center. Cost Center & Location Name 30456_Agia 30430_Byrnihat 32012_Sipajhar ... | 10,706 | 5 | 3 | Closed | Sandip Chanda | provided the clarification | Product | Clarification | null | null | null | null | 2020-12-22T20:10:58+05:30 | 2020-12-24T10:08:59+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10703, Hi Sandip Chanda, For the above query, We have understood the below concern location & cost center ma... |
675 | Dear all, hope you are doing well. Our team has pointed out that the employee's details (see attachment) has not moved to HRiS. Could you please help us with the following as soon as possible? 1. Check if the data is present in the Temporary tables. 2. If yes, check why has it not moved to Permanent t... | 10,707 | 5 | 1 | Closed | Vikasp.n | Ireport date | Customization | Service Request | null | Employee Information | null | null | 2020-12-23T12:09:53+05:30 | 2021-01-08T12:48:03+05:30 | jayakrishnan.n@myadrenalin.com, iswarya.s@myadrenalin.com, mananashivasharan.rao@exidelife.in | jayakrishnan.n@myadrenalin.com, iswarya.s@myadrenalin.com, mananashivasharan.rao@exidelife.in | mananashivasharan.rao@exidelife.in | null | null | Clarification | Hi Vikasp.n, As discussed over call, we will check the Ireport to check whether the data is pushed into the HRIS tables. We have initiated a mail to Mr. Sandeep to fetch the Ireport data and we will check and confirm. Regards, Iswarya.S Adrenalin Support, Hi Vikasp.n, As discussed over call, the Ireport ... |
676 | Hi Concern, Today, a cron fetching data from Adrenalin has not been executed. Tried to manually executed the cron, but got error while executing. Also, tried to login to Adrenalin DB via Navicat, but got the same error. Please find the attachments for the error. Please Contact with our IT Person Mr. Arna... | 10,708 | 5 | 3 | Closed | Sandip Chanda | data base problem | Product | Clarification | null | null | null | null | 2020-12-23T12:38:15+05:30 | 2020-12-23T16:22:36+05:30 | arnab.sil@arohan.in, soumo.majumdar@arohan.in, sudeep.chakraborty@arohan.in, mahadev.sahoo@arohan.in, rupen.shah@arohan.in, sujoy.ghosh@arohan.in, haraprasad.mishra@arohan.in | arnab.sil@arohan.in, soumo.majumdar@arohan.in, sudeep.chakraborty@arohan.in, mahadev.sahoo@arohan.in, rupen.shah@arohan.in, sujoy.ghosh@arohan.in, haraprasad.mishra@arohan.in | null | null | null | Software Problem | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As discussed over the call Mr.Arnab IT person, We will check this issue and given the soluti... |
677 | Run Leave scheduler manually for this employee - K0149 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/... | 10,709 | 5 | 2 | Closed | Jatinder Kumar Sharma | leave scheduler execution | Product | Clarification | null | null | null | null | 2020-12-23T13:29:28+05:30 | 2021-01-08T10:48:35+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check and execute the leave credit for the reported employee through the database and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, The Leave Credit for the employee has been processed through the execution of ... |
678 | Inactive Emp Data - Name coming as blank Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values th... | 10,710 | 5 | 2 | Closed | Jatinder Kumar Sharma | name correction | Product | Data Correction | null | null | null | null | 2020-12-23T14:41:46+05:30 | 2021-01-08T12:48:04+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check on the report data and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, Please share the report name. Regards, Mohamed Moosa A Adrenalin Help Desk, Employee dump , Hi Jatinder Kumar ... |
679 | Hi Concern, Below mentioned error is showing when we are doing Salary Entry. Sample Employee code: Employee No Name 16282 Amresh Das 16318 Satish Kumar 16384 Kumar Ajay 16405 Manisha Kumari 16434 Gaurav Kumar 16435 Pra... | 10,711 | 5 | 3 | Closed | Sandip Chanda | null | Product | Clarification | null | null | null | null | 2020-12-23T15:08:13+05:30 | 2020-12-23T17:22:22+05:30 | null | null | null | null | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As discussed over the call, We have understood the issue in the salary entry form, Hence ... |
680 | Pls create below consultant. Treezec E Solutions Private Limited Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.re... | 10,712 | 5 | 3 | Closed | Jatinder Kumar Sharma | consultant creation (change request) | Product | Data Correction | null | null | null | null | 2020-12-23T16:30:48+05:30 | 2021-01-08T09:47:38+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, the consultant 'Treezec E Solutions Private Limited' has been created through the database. Please check the same from your end and share us your feedabck. Regards, Mohamed Moosa A Adrenalin Help Desk |
681 | Hi Concern, Mr. Kamlesh Kumar Gorai(15579 ) was marked in the system as a Absconded and he has join on 3-DEc-20 and same was updated in the system but he is unable to regularize his Attendance on 3rd & 4th Dec. Plz Fix this issue. Thanks Sandip Chanda 8585059226 | 10,714 | 5 | 3 | Closed | Sandip Chanda | code level modified | Product | Data Correction | null | Employee Information | null | null | 2020-12-24T10:18:02+05:30 | 2020-12-28T19:42:59+05:30 | null | null | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10706, Hi Sandip Chanda, As dicussed over the call,we have checked this issue and confirm from our end, ... |
682 | In below which one is used for reminder and which one is used for actual mediclaim email, pls confirm. [cid:image001.png@01D6D9F6.9CAAF4C0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120... | 10,715 | 5 | 2 | Closed | Jatinder Kumar Sharma | clarification on configs | Product | Clarification | null | null | null | null | 2020-12-24T13:45:44+05:30 | 2021-01-15T18:48:45+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, We will check on the configuration functionality and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, Please find the configuration details as below, INTIMATION MAIL CONFIG >>MEDICLAIM_MAIL_611 (MEDI_INS_611_Nfy) - 2 days - MAIL M... |
683 | Pls check urgently. [cid:image001.png@01D6D9FB.110383B0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareon... | 10,716 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Application Management | null | null | 2020-12-24T14:17:48+05:30 | 2021-01-08T14:48:01+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, On our analyses, it is working fine, please refer the attached screenshot and re try again. Regards, Mohamed Moosa A Adrenalin Help Desk |
684 | Attached the mail for your reference. | 10,717 | 5 | 2 | Closed | Rinoy Sebastin | stop mail service and need to delete the email of few employees | Product | Data Correction | null | Goal Management | null | null | 2020-12-24T18:29:15+05:30 | 2020-12-24T18:29:15+05:30 | null | null | null | null | null | Service Request | created_by: 2043044612466 time: 2020-12-24 12:59:15 UTC |
685 | [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It... | 10,718 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Claims & Reimbursement | null | null | 2020-12-24T19:50:57+05:30 | 2021-01-08T19:48:03+05:30 | ask.adrenalin@myadrenalin.com | ask.adrenalin@myadrenalin.com | null | null | null | Service Request | Hi Sargam Gupta, As discussed , the value is deleted and please check. Regards, Iswarya.S |
686 | Pls create new consultant. Apex Services Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Valu... | 10,721 | 5 | 3 | Closed | Jatinder Kumar Sharma | consultant creation (change request) | Product | Data Correction | null | Requisition Management | null | null | 2020-12-26T16:52:43+05:30 | 2021-01-12T11:48:51+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, we will create the consultant through the database and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As per your request, the consultant 'Apex Services' has been created through the database, please check the same... |
687 | Pls update on this. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Pass... | 10,723 | 5 | 3 | Closed | Jatinder Kumar Sharma | data sync toy config in the servers | Product | Configuration | null | Requisition Management | null | null | 2020-12-27T14:39:55+05:30 | 2021-02-12T12:48:53+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, For the reported query, we will check the server data sync configurations once we got connected to the servers over the VPN connectivity. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses, we have observed that the candidate phot... |
688 | Dear Team, Below mentioned employee resignation has not been updated in HRIS. please find screenshot below. For this case, datafix has bene implemented. We updated the date as 7-march-2019. As per the user confirmation, issue not resolved. Please suggest.. Emp id : 63617 Name : Sai Kumar Patchipulusu ... | 10,725 | 5 | 1 | Closed | shishira | Update Script- Resignation Type | Product | Data Correction | null | Separation Management | null | null | 2020-12-28T12:50:46+05:30 | 2021-01-12T20:49:32+05:30 | null | null | null | null | null | Service Request | Hi shishira, Kindly share the Form Name in which the updated date is not getting reflected. As we have verified earlier in database it is getting reflected the correct date 07-Mar-2019 and also we have verified the Separation Report. Emp id : 63617 Name : Sai Kumar Patchipulusu Regards, Iswarya.S, Hi shi... |
689 | Hi Concern, We required a new field for Highest Qualification entry in the Education Details form as well as Report also for all employees role player based. Thanks, Sandip Chanda 8585059226 | 10,726 | 5 | 1 | Closed | Sandip Chanda | provided the clarification | Customization | Clarification | null | Setup Reports | null | null | 2020-12-28T19:40:25+05:30 | 2021-06-12T12:49:32+05:30 | sujoy.ghosh@arohan.in, sandip.p@myadrenalin.com, haraprasad.mishra@arohan.in | sujoy.ghosh@arohan.in, sandip.p@myadrenalin.com | null | sandip.p@myadrenalin.com, vijayakumar.k@myadrenalin.com | null | Service Request | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will check this requirement and confirm from our end. Further if any ... |
690 | Dear Team, When we do the salary entry (as salary revised from 01Oct20 ) , Special Interim is showing in negative . Details are mentioned below : EM ID : 2748 Salary Revised eff from : 01-10-20 Monthly CTC : 25456/- Basic : 14500/- Paygroup : EXM | 10,728 | 5 | 4 | Closed | Argha Ghosh | changed the formula | Product | Data Correction | null | null | null | null | 2020-12-29T13:14:56+05:30 | 2021-01-13T23:49:55+05:30 | nazrul.islam@arohan.in, balakumaran.v@myadrenalin.com, srujana.m@myadrenalin.com | nazrul.islam@arohan.in, balakumaran.v@myadrenalin.com, srujana.m@myadrenalin.com | null | null | null | Clarification | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, we have checked the issue and confirm from our end, Further if any c... |
691 | Dear team, Please check this email ,it is wrongly getting routed to other person out of the worflow Regards, Sandeep From: Stefan Roque <stefan.roque@exidelife.in> Sent: 29 December 2020 16:03 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Subject: FW: Reminder :Probation Review Form of 883... | 10,729 | 5 | 1 | Closed | Sandeep Thungaturthy | Manage Role player mapping - CONFIRMATIONAPPROVER | Customization | Configuration | null | Confirmation Management | null | null | 2020-12-29T16:46:19+05:30 | 2021-01-13T18:48:09+05:30 | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in | shishira.c101498@exidelife.in | null | null | Clarification | Hi Sandeep Thungaturthy, We are sharing the Zoom connection to check the issue in detail. Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/83362551130?pwd=THViR1gwQzFvMEVZMG9WRXFDR1pLdz09 Meeting ID: 833 6255 1130 Passcode: Ye6yRV Regards, Iswarya.S... |
692 | Hi Moosa, Pls change the source of 94766 - Sandhya Sadashiv Acharya, to consultant "Ciel Info" Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http... | 10,730 | 5 | 3 | Closed | Jatinder Kumar Sharma | consultant update (change request) | Product | Data Correction | null | Requisition Management | null | null | 2020-12-29T17:20:25+05:30 | 2021-03-19T18:51:16+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As per your request, for 94766 the consultant has been updated as 'Ciel Info' through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Still its coming as “business referral” [cid:image001.png@0... |
693 | Dear Team, Issue: Below user unable to view or download appraisal letter in my iHRIS. it is only showing details till the salary re-instatement in November, no December letter is available. User id: koyeld Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide ... | 10,731 | 5 | 1 | Closed | shishira | Scheduler Re-run - Appraisal Letter generation 537 | Customization | Configuration | null | null | null | null | 2020-12-29T17:31:03+05:30 | 2021-01-19T11:48:37+05:30 | jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com, ishwar.c101595@exidelife.in, arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in, preethi.shetty@exidelife.in, iswarya.s@myadrenalin.com | jayakrishnan.n@myadrenalin.com, dhivya.v@myadrenalin.com, ishwar.c101595@exidelife.in, arbaaz.hasan@exidelife.in, sandeep.thungaturthy@exidelife.in | null | null | null | Service Request | Hi shishira, Post Analysis, we have verified in the Application and Please run the scheduler - Appraisal Letter generation 537 and check if the letter is getting viewed in the "letter Viewer" form. Please check and confirm. Regards, Iswarya.S, Dear Team, Still not reflecting in drop down.. Kindly check... |
694 | Please check as user not able to access HRIS. User name - tanvi.bovlekar Password - India@123 ( I is capital ) [cid:image001.png@01D6DE08.8FD05C70] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201... | 10,732 | 5 | 1 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-12-29T17:32:51+05:30 | 2021-01-14T10:48:05+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As per your confirmation, updating the ticket status as 'pending customer' Regards, Mohamed Moosa A Adrenalin Help Desk |
695 | Pls ignore this request. User is now able now. From: Jatinder Kumar Sharma Sent: Tuesday, December 29, 2020 5:32 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: user not able to login to HRIS. Please check as user not able to access HRIS. User name - tanvi.bovlekar... | 10,733 | 5 | 1 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | null | null | null | 2020-12-29T17:52:56+05:30 | 2021-01-14T10:48:06+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As per your confirmation, updating the ticket status as 'pending customer' Regards, Mohamed Moosa A Adrenalin Help Desk |
696 | Pls change the reporting of 49383 - to 91236 [cid:image001.png@01D6DE11.8ADAE560] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.co... | 10,734 | 5 | 3 | Closed | Jatinder Kumar Sharma | reporting manager update (change request) | Product | Data Correction | null | null | null | null | 2020-12-29T18:53:27+05:30 | 2021-01-14T11:49:49+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Change Request | Hi Jatinder Kumar Sharma, As discussed, based on your request, the Reporting Manager of 49383 has been changed to 91236 with Effective Date 30Dec2020 through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
697 | Pls clear this entry from backend and confirm. Vacancy Name: SENIOR COLLECTION OFFICER - COLLECT_SALEM-2409 Candidate Name: Ragurajan R (4630) | 10,735 | 5 | 1 | Closed | Sargam Gupta | Data Correction | Product | Data Correction | null | Offer Management | null | null | 2020-12-29T18:53:36+05:30 | 2020-12-29T18:53:36+05:30 | null | null | null | null | null | Software Problem | created_by: 2043044612466 time: 2020-12-29 13:23:36 UTC |
698 | Need to discuss, pls call. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahea... | 10,737 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Customization | Clarification | null | Separation Management | null | null | 2020-12-30T10:20:16+05:30 | 2021-01-14T16:50:25+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | sandil.k@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check the functionality of the customized schedulers and update you the details. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, For the reported query, when the employee is getting deactivated, post the deactivation process b... |
699 | Pls discuss. From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Tuesday, December 29, 2020 11:56 PM To: Jatinder Kumar Sharma Subject: Scheduler Success Mail Notification Importance: High Scheduler Success Mail Notification Scheduler Name : F&F . This message (including an... | 10,738 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Customization | Clarification | null | Separation Management | null | null | 2020-12-30T10:20:52+05:30 | 2021-01-14T16:50:26+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com | sandil.k@myadrenalin.com | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check the functionality of the customized schedulers and update you the details. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, For the reported query, when the Record Resignation of the employee is approved, based on the Scheduler Na... |
700 | Need to discuss. Employee ID Employee Name Date In Time MIS_CICO_InTime1 Total Hours Status 93324 Kakadiya Dixita Jaysukhbhai 12/17/2020 08:58 17:35 00:00 Employee Present - Signed out by employee 90351 B. Purushothaman . 12/22/2020 17:31 17:32 00:00 Employ... | 10,739 | 5 | 3 | Closed | Jatinder Kumar Sharma | clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | 2020-12-30T11:41:05+05:30 | 2021-01-26T16:49:20+05:30 | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com | null | null | null | Clarification | Hi Jatinder Kumar Sharma, As discussed, we will check the attendance transactions and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses on the reported query, we have observed that the attendance data of the employee has been updated based ... |
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