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32.1k
701
pls fix for employee code claims_hr. Clicking on forms pending gives above error. ---------- Forwarded message --------- From: Inform HR <informhr@ayefin.com> Date: Wed, Dec 30, 2020 at 12:57 PM Subject: Screen shot To: Sargam Gupta <sargam.gupta@ayefin.com> *Regards,* *Prasang Tarar | Assistant Manager...
10,740
5
1
Closed
Sargam Gupta
Clarification
Product
Clarification
null
null
null
null
2020-12-30T13:00:10+05:30
2021-01-15T10:48:28+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Sargam Gupta, We will check the above concern reported on Forms Pending for Approval regarding Claims. We will verify the same and share the updates with you at the earliest. Regards, Adrenalin Support, Hi Sargam Gupta, Post Analysis, for the Employee - Claims_HR in the forms pending for Appr...
702
Pls discuss. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | I...
10,741
5
1
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
null
null
null
2020-12-30T13:14:35+05:30
2021-01-15T12:48:40+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, For the reported query, please check the Separation Activity Template name (RCM - Default) under the "Separation Detail...
703
Need to create one mail and to be mapped to a particular role. Pls discuss. Subject : Rajesh C has been created as an employee in Religare Broking Limited with employee ID 94769 Rajesh C has been allotted an Employee ID 94769 with the following employment details :- Emp Id: 94769 Emp Name: Rajesh C Date...
10,742
5
3
Closed
Jatinder Kumar Sharma
mail content creation and mail config
Product
Configuration
null
null
null
null
2020-12-30T13:51:00+05:30
2021-01-14T16:50:29+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, For the reported query, please check the Separation Activity Template name (RCM - Default) under the "Separation Details" Tab in the Manage Position form with respect to the Employee's Position(RCM) And then navigate to the Activity Template and verify the clearance activities mapped for ...
704
Hi Moosa, His correct date of birth is as mentioned in the snapshot. But in employee dump it is coming as "26-May-71". Pls check. [cid:image001.png@01D6DF64.51A43D10] Employee_ID FullName Birth_Date 11647 Dinesh Chandra 26-May-71 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager...
10,744
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Employee Information
null
null
2020-12-31T11:02:25+05:30
2021-01-15T11:48:38+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, Please refer the attached screenshot, the employee 11647 changed his DOB as 26-05-1971 on 2011-04-27 14:54:09.623 itself, hence the same is reflecting in the report. Please check the Employee Details from your end and share us your feedback. Regards, Mohamed Mo...
705
pls make effective date to 1st Dec for below form [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the ...
10,745
5
1
Closed
Sargam Gupta
Data correction
Product
Data Correction
null
Claims &amp; Reimbursement
null
null
2020-12-31T16:13:25+05:30
2021-01-15T16:51:09+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Sargam Gupta, As per the request, we have updated the effective date to 1st Dec  for the Broadband Reimbursement. Please check. Regards, Iswarya.S
706
[image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It...
10,746
5
1
Closed
Sargam Gupta
Date format is wrong.
Product
Data Correction
null
null
null
null
2020-12-31T17:14:06+05:30
2021-01-15T17:48:17+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
pls see the attached excel which I was uploading On Thu, Dec 31, 2020 at 5:13 PM Sargam Gupta <sargam.gupta@ayefin.com> wrote: > [image: image.png] > > -- > Thanks and Regards, > Sargam Gupta > -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL...
707
[cid:image001.png@01D6DF9A.8B1AB7F0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that ste...
10,747
5
3
Closed
Jatinder Kumar Sharma
server data sync
Product
Clarification
null
null
null
null
2020-12-31T17:30:25+05:30
2021-01-15T17:48:18+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, the policy sync has been done through the database, please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk
708
Calling. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Inn...
10,748
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
null
null
null
2020-12-31T18:31:31+05:30
2021-01-15T18:48:49+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed,  the Leave Balance 611 is reflecting fine, based on your confirmation , updating the ticket status as 'resolved'. Please check and let us know incase of any further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk, Ok thanks.
709
pls sync if not synced [cid:image001.png@01D6E1D6.E78CE5B0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonl...
10,752
5
3
Closed
Jatinder Kumar Sharma
server data sync
Product
Clarification
null
null
null
null
2021-01-03T13:47:44+05:30
2021-01-19T10:49:00+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, The Policy has been synced through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk
710
Pls change the reporting of employee. L1 should be - D39945 Employee_ID FullName Level1_Reporting_Manager_Name Level1_Reporting_Manager_Code Level2_Reporting_Manager_Name Level2_Reporting_Manager_Code H29680 Ajay Tandon Human Resources D39945 Human Resources D39945 Thanks &...
10,754
5
3
Closed
Jatinder Kumar Sharma
Reporting Manager change
Product
Data Correction
null
Employee Information
null
null
2021-01-04T10:36:33+05:30
2021-01-19T10:49:01+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, ​ As per your request, the Reporting Manager of H29680 has been updated as D39945 through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk
711
Dear Team, Issue: Employee details API Refresh(step-1 kPI refresh) job got failed. Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5233 E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in> W e...
10,755
5
1
Closed
shishira
it team communicated that its resolved
Customization
Configuration
null
null
null
null
2021-01-04T14:42:02+05:30
2021-01-21T14:51:08+05:30
sandeep.thungaturthy@exidelife.in
sandeep.thungaturthy@exidelife.in
sandeep.thungaturthy@exidelife.in
null
null
Clarification
Hi shishira, From the ticket description, we understood that the Job related to API got failed. However we will call and discuss with you , get the required clarity and resolve the same. Regards, Adrenalin Support, Hi shishira, As discussed over the call, request your help on knowing the error mes...
712
Hi Moosa, Request you to kindly share auto email frequency including all reminders for below 2 process. 1- Record resignation till employee exit including clearances. 2- Confirmation process. This is bit urgent. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Relig...
10,757
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
null
null
null
2021-01-05T10:38:17+05:30
2021-01-20T23:48:15+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, we will check the mail flow configs and reminders and share you the data, Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, please find the attached file for the Record Resignation and Employee Confirmation mail flow details.  ...
713
Hi Moosa, We want to make "Client debit" clearance to be disabled and it should not trigger to client debit role player effective today. Request you to kindly let us know the steps and any risk challenges if any. Post that we will take action. [cid:image001.png@01D6E353.A17D4320] Thanks & Regards, Jatinder...
10,758
5
3
Closed
Jatinder Kumar Sharma
clarification on the clearance
Product
Clarification
null
Separation Management
null
null
2021-01-05T11:12:47+05:30
2021-01-20T11:49:19+05:30
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sandil.k@myadrenalin.com, nitin.dixit@religare.com
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, sandil.k@myadrenalin.com, nitin.dixit@religare.com
sandil.k@myadrenalin.com, nitin.dixit@religare.com
null
null
Clarification
Hi Jatinder Kumar Sharma, As communicated over the phone, please navigate to the 'ACTIVITY MASTER' form and do 'inactivate activity' for the required clearance and submit. NOTE: Before inactivating the clearance, please complete the pending clearance approvals and then INactive. Regards, Moh...
714
Hi Moosa, Pls check seems 2-2 records are coming for each entry. [cid:image001.png@01D6E377.38C694C0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://ww...
10,759
5
2
Closed
Jatinder Kumar Sharma
duplicate transaction
Product
Clarification
null
Employee Information
null
null
2021-01-05T15:27:38+05:30
2021-01-20T16:48:02+05:30
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
null
Software Problem
Hi Jatinder Kumar Sharma, On our analyses, we have observed the duplicate transaction, hence the same has been now rectified through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk
715
Hi Moosa, Pls check seems 2-2 records are reflecting for education details. [cid:image001.png@01D6E377.B090EEB0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180...
10,760
5
2
Closed
Jatinder Kumar Sharma
duplicate transaction
Product
Data Correction
null
Employee Information
null
null
2021-01-05T15:30:54+05:30
2021-01-20T16:48:03+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Software Problem
Hi Jatinder Kumar Sharma, On our analyses, we have observed the duplicate transaction, hence the same has been now rectified through the database, please check the same from your end and share us your feedback. Regards,  Mohamed Moosa A Adrenalin Help Desk
716
Pls share, Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Inn...
10,761
5
3
Closed
Jatinder Kumar Sharma
Clarification
Product
Clarification
null
null
null
null
2021-01-05T16:05:36+05:30
2021-01-20T23:48:16+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, ​ As discussed, please find the attached file for the Record Resignation and Employee Confirmation mail flow details. Regards, Mohamed Moosa A Adrenalin Help Desk ​
717
Dear Team, Attendance for 1st January has been executed. Can you please provide me the script for updating the same. [cid:image001.png@01D6E398.6DCCF0D0] ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this emai...
10,762
5
1
Closed
Sandeep Thungaturthy
hope holiday declared post 1st jan
Product
Configuration
null
Employee Information
null
null
2021-01-05T19:25:06+05:30
2021-01-21T09:48:28+05:30
ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com
ask.adrenalin@myadrenalin.com, iswarya.s@myadrenalin.com
iswarya.s@myadrenalin.com
null
null
Clarification
Hi Sandeep Thungaturthy, Please find the attached query to execute the Attendance Weekly off and Absent Scheduler for 1st Jan 20201.  please execute the same and let us know in case of any queries. Note : Please ensure that the weekly off /holiday is already mapped to the respective calendars. Reg...
718
Below highlighted in yellow point need to remove from table. Please do the needful. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline....
10,763
5
3
Closed
Jatinder Kumar Sharma
mail content changes
Product
Configuration
null
Separation Management
null
null
2021-01-06T09:57:35+05:30
2021-01-21T12:48:11+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, The reported mail content changes has done for the Record Resignation Approval for workflow in the Mail Content Builder form, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk ​
719
Hi Concern, I am unable to generate the "Employee Details Report 2667" from my Log-in. My Log-in id is "2812". Thanks, Sandip Chanda 8585059226
10,764
5
2
Closed
Sandip Chanda
clarification provided
Customization
Clarification
null
Monthly Reports
null
null
2021-01-06T10:02:08+05:30
2021-02-11T18:31:20+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Adrenalin Support DeskAdrenalin Support Desk Hi Sandip Chanda, ​ For the reported query, we will check why the...
720
Pls let me know once it is done. Need to share data with management. From: Jatinder Kumar Sharma Sent: Tuesday, January 05, 2021 3:30 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: Education Details Hi Moosa, Pls check seems 2-2 records are reflecting for educati...
10,766
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
null
null
null
2021-01-06T12:12:52+05:30
2021-01-21T13:48:42+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, please refer the attached education details of a Sample E code : 94733, where two data are coming in the report. ​The employee has given ​different for the column name 'LEVEL', hence two rows of transactions are coming. Regards, Mohamed Moosa A Adrena...
721
Dear Team, Client is using batch data upload to upload data of PMS, Shift & Movement modules. They are getting dead lock errors in below and client has ask to optimize the code so that less time will consume for entire data upload. I am attaching sample files which shared by client. 1) Shift Roster Upload ...
10,767
5
1
Closed
Sumant Ashok Mule
optimized procedures deployed
Product
Patch Deployment
null
null
null
null
2021-01-06T15:37:05+05:30
2021-02-05T12:49:09+05:30
ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, vijayan.g@myadrenalin.com
ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com, vijayan.g@myadrenalin.com
dhivya.v@myadrenalin.com, vijayan.g@myadrenalin.com
null
null
Software Problem
Hi Sumant Ashok Mule, As discussed with you over the call, we will discuss this internally, and raise it with the internal team and share the updates with you soon. Regards, Adrenalin Support, Hi Sumant Ashok Mule, ​ ​We have deployed the Indexes with reference to PMS.  ​ In generic, we also...
722
Hi Team, Request you to kindly let us know if we can map 2 email IDs for a Dummy code. Idea is to trigger auto emails to 2 different email IDs. Example- dummy code - DM0223 Email IDs - raju3.sharma@ext.religare.in<mailto:raju3.sharma@ext.religare.in>, lwdinfo@religare.com<mailto:lwdinfo@religare.com> Thank...
10,768
5
2
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
null
null
null
2021-01-06T16:29:05+05:30
2021-01-22T10:50:08+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, nitin.dixit@religare.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, nitin.dixit@religare.com
nitin.dixit@religare.com
null
null
Clarification
Hi Jatinder Kumar Sharma, As per the standard product, it is not feasible to map two email id's for an Emp Code. Please check and let us know for further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk
723
Hi Concern, We required to stop the "Record Resignation" form and approval window for last 2 days of every month for payroll finalized. This option should be available in "Adrenalin Configuration Editor" form. Thanks, Sandip Chanda 8585059226
10,769
5
3
Closed
Sandip Chanda
provided the clarification
Product
Clarification
null
null
null
null
2021-01-06T17:07:38+05:30
2021-01-11T11:23:22+05:30
haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in, nazrul.islam@arohan.in, sandip.p@myadrenalin.com
haraprasad.mishra@arohan.in, sujoy.ghosh@arohan.in, nazrul.islam@arohan.in, sandip.p@myadrenalin.com
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, ​ As per request, We have discussed with our internal team, Currently, the below-mentioned poi...
724
Hi Concern, Need to reflect below mentioned Heading in Payslip. 1. LOP Reversal Days. 2. Employee Position Thanks, Sandip Chanda 8585059226
10,770
5
2
Closed
Sandip Chanda
We added new fields in the payslip for live server
Product
Data Correction
null
null
null
null
2021-01-06T19:41:43+05:30
2021-02-16T12:47:39+05:30
vijayakumar.k@myadrenalin.com, sujoy.ghosh@arohan.in
vijayakumar.k@myadrenalin.com, sujoy.ghosh@arohan.in
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, ​ As per request, We have understood Payslip reflects below two headings, Hence will check ...
725
Hi Alex, Please address as yesterday's new joiners details also showing twice. [cid:image005.png@01D6E4DF.1FDA2BC0] [cid:image006.png@01D6E4DF.1FDA2BC0] From: Jatinder Kumar Sharma Sent: Wednesday, January 06, 2021 12:12 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subj...
10,772
5
3
Closed
Jatinder Kumar Sharma
duplicate transactions
Product
Data Correction
null
Employee Information
null
null
2021-01-07T10:23:56+05:30
2021-01-23T12:49:47+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, sandil.k@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com, sandil.k@myadrenalin.com
sandil.k@myadrenalin.com
null
null
Software Problem
Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, The Education Details and Past Employment Details duplicate transactions has been cleaned up through the database. Please...
726
Bulk Data Upload - Leave Balance Adjustment
10,773
5
1
Closed
Palak sodhi
Bulk Data Upload - Leave Balance Adjustment
Product
Service Request
null
Absence, Time and Attendance
null
null
2021-01-07T12:30:02+05:30
2021-01-07T12:30:02+05:30
null
null
null
null
null
Service Request
created_by: 2043044612466 time: 2021-01-07 07:00:02 UTC
727
Forms Pending for Approval - Make Offer Approval issue Approver - AYE3368 Candidate - Keshav
10,774
5
1
Closed
Sargam Gupta
Data correction in WFS_OFFER_QUEUE table - Two records are there
Product
Data Correction
null
Offer Management
null
null
2021-01-07T12:32:25+05:30
2021-01-07T12:32:25+05:30
null
null
null
null
null
Software Problem
created_by: 2043044612466 time: 2021-01-07 07:02:25 UTC
728
Pls extend the goal setting auto open date to till 15th Feb'2021 [cid:image001.png@01D6E509.B1C2AC40] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www...
10,775
5
2
Closed
Jatinder Kumar Sharma
PMS config
Product
Configuration
null
Goal Management
null
null
2021-01-07T15:28:43+05:30
2021-01-22T17:48:29+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, the PMS 2020 eligibility has been extended based on DOJ until 15-Feb-2021, please now check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk
729
Pls check seems some issue in permanent and current address. Check employee dump report Vs front end contact details. Employee_ID FullName Current_Contact_Address1 Current_Contact_Address2 Current_Contact_City Current_Contact_State Current_Contact_Country Current_pincode Permanent_contact_Ad...
10,777
5
3
Closed
Jatinder Kumar Sharma
address data issue
Product
Data Correction
null
Employee Information
null
null
2021-01-08T10:43:20+05:30
2021-02-12T12:48:53+05:30
alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, We are working on the reported address query over the VPN remote connectivity, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, the Permanent address issue has been rectified by updating the data thro...
730
[image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It...
10,778
5
1
Closed
Sargam Gupta
Data correction - ERM_APPROVALFORM_DETAILS
Product
Data Correction
null
Claims &amp; Reimbursement
null
null
2021-01-08T11:06:43+05:30
2021-01-23T12:49:48+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Sargam Gupta, ​We will check the feasibility and if it is feasible we will update the form names. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have updated the Claims form names from backend. Please approve and check if there is any issue. Regards, Iswarya.S Adrenalin Support
731
[image: image.png] [image: image.png] Also change the below form name to 'VRME Only Official Use' [image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained i...
10,779
5
1
Closed
Sargam Gupta
Data correction
Product
Data Correction
null
Claims &amp; Reimbursement
null
null
2021-01-08T12:07:38+05:30
2021-01-23T12:49:49+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Sargam Gupta, As per the request, we will check ​the feasibility and update you. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have updated the Effective date & claim name. Please check. Regards, Iswarya.S Adrenalin Support
732
[image: image.png] -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It...
10,780
5
1
Closed
Sargam Gupta
Data correction - CRS_MASTER_TABLE_VALUES_T
Product
Data Correction
null
Claims &amp; Reimbursement
null
null
2021-01-08T12:19:34+05:30
2021-01-23T12:49:50+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Sargam Gupta, We will check the feasibility and update you. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have updated the "Driver Salary to Driver Declaration ". Please check. Regards, Iswarya.S Adrenalin Support
733
Dear Team, Please look into below issue, the forms are pending in the queue for approval. But manager is not able to approve. Regards Sandeep From: Ansuya Kar <ansuya.kar@exidelife.in> Sent: 08 January 2021 10:19 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>; Rupesh A <rupesh.a@exidelife...
10,781
5
1
Closed
Sandeep Thungaturthy
Data correction - Transaction is in queue due to Tempdb full
Product
Data Correction
null
Absence, Time and Attendance
null
null
2021-01-08T13:13:49+05:30
2021-01-23T13:49:48+05:30
ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in
ask.adrenalin@myadrenalin.com, shishira.c101498@exidelife.in
shishira.c101498@exidelife.in
null
null
Software Problem
Hi Sandeep Thungaturthy, We have shared the zoom and please join to check the issue in details. Join Zoom Meeting   https://us02web.zoom.us/j/88591111526?pwd=aFh3TWdTVlk0S0l4YnF4T2Znai9Kdz09 Meeting ID: 885 9111 1526   Passcode: Zazk4k Regards, Iswarya.S, Hi Sandeep Thungaturthy, As discussed over call, at...
734
Hi alex/Moosa, Please check urgently as leave balance in front end and in report is different for many employees. Pls check urgently. [cid:image001.png@01D6E5EA.8F5468B0] [cid:image002.png@01D6E5EA.8F5468B0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Li...
10,782
5
3
Closed
Jatinder Kumar Sharma
Leave Ledger transaction data issue
Product
Data Correction
null
null
null
null
2021-01-08T18:21:10+05:30
2021-01-26T19:52:23+05:30
alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
null
Software Problem
Hi Jatinder Kumar Sharma, As discussed, on our analyses, the Leave Balance is showing data is wrong, the Leave request is fine as per the database, hence we are working internally on the Leave Balance Report, we will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, ...
735
Dear Concern, Please remove the below mentioned employees Resignation Letter Submission Date from the system. EMPLOYEE NUMBER EMPLOYEE NAME Resignation-Letter-Submission-Date Relieving-Date SEPARATION TYPE 13976 Shailendra Singh 01-Dec-20 01-Dec-20 ABSCOND...
10,783
5
3
Closed
Sandip Chanda
attached employee's letter date removed
Product
Data Correction
null
null
null
null
2021-01-09T11:49:08+05:30
2021-01-13T13:38:26+05:30
null
null
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10671, Hi Sandip Chanda, For the above query, We will remove the letter submission date and confirm from our ...
736
Hi Concern, Please update the attached list of employees Notice Period in Adrenalin ASAP.  Thanks, Sandip Chanda 8585059226
10,784
5
3
Closed
Sandip Chanda
We have updated the notice period for the reported employee from our end,
Product
Data Correction
null
null
null
null
2021-01-09T12:34:29+05:30
2021-01-12T11:41:19+05:30
sujoy.ghosh@arohan.in
sujoy.ghosh@arohan.in
null
null
null
Change Request
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will update the attached employee's notice period and confirmed from our end...
737
Pls update on this. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Pass...
10,785
5
3
Closed
Jatinder Kumar Sharma
Leave Ledger transaction data issue
Product
Data Correction
null
null
null
null
2021-01-09T20:45:03+05:30
2021-01-26T19:52:23+05:30
alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
alexander.c@myadrenalin.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
null
Software Problem
Hi Jatinder Kumar Sharma, As discussed, on our analyses, the Leave Balance is showing data is wrong, the Leave request is fine as per the database, hence we are working internally on the Leave Balance Report, we will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk,...
738
Pls update on this, address seems coming wrong for all employees. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religa...
10,786
5
3
Closed
Jatinder Kumar Sharma
address data issue
Product
Data Correction
null
Employee Information
null
null
2021-01-09T20:45:35+05:30
2021-01-25T15:50:30+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
null
null
null
Software Problem
Hi Jatinder Kumar Sharma, As discussed, the Permanent address issue has been rectified by updating the data through the database, please check now and share us your feedback  Regards, ​Mohamed Moosa A Adrenalin Help Desk
739
Pls share list of employees who after raising their resignation have applied RH and also got approved in the system. -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electro...
10,787
5
1
Closed
Sargam Gupta
Data List
Product
Service Request
null
Timesheet Management
null
null
2021-01-11T12:23:42+05:30
2021-01-26T12:48:39+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Sargam Gupta, As per the request and discussed over call, we will check and update you the data. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have attached the data list of employees who after raising their resignation have applied RH and also got approved in the system.  Regards, Is...
740
Pls check. From: Swaraj Kumar Acharjee Sent: Monday, January 11, 2021 10:07 AM To: Jatinder Kumar Sharma Subject: FW: Certification Expiry Reminder Mail Importance: High FYI Thanks & Regards, Swaraj Kumar Acharjee Manager – Training | North & West Religare Broking Limited, 2nd Floor, Prius Global, A-3/4...
10,788
5
3
Closed
Jatinder Kumar Sharma
[REM_PIMS_CERTIFI_EXP_DATE_2614]
Customization
Data Correction
null
Employee Information
null
null
2021-01-11T13:09:04+05:30
2021-01-26T18:50:36+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
alexander.c@myadrenalin.com
null
null
Software Problem
Hi Jatinder Kumar Sharma, ​ On our analyses, we have observed that in the Certification Details 2614 , the Emp:94707 does not map the SUBJECT, hence while the bookmark query execution, the query failed without the value and the reminder mail was triggered without data. Please refer the attached screenshot for th...
741
Dear Iswarya As discussed, pls close this. On Fri, Jan 8, 2021 at 3:44 PM Palak Sodhi <palak.sodhi@ayefin.com> wrote: > Pls allow for this month payroll cycle. > > > > *Thanks & Regards* > > > > *Palak Sodhi* > > HR Department > > Aye Finance Private Limited > > 8th Floor, Vipul Square > > Sush...
10,789
5
1
Closed
Sargam Gupta
LMS_CUSTOM_VALIDATION
Product
Configuration
null
Absence, Time and Attendance
null
null
2021-01-11T15:52:55+05:30
2021-01-27T11:49:24+05:30
ask.adrenalin@myadrenalin.com, mihir.thaker@ayefin.com, palak.sodhi@ayefin.com, iswarya.s@myadrenalin.com
ask.adrenalin@myadrenalin.com, mihir.thaker@ayefin.com, palak.sodhi@ayefin.com, iswarya.s@myadrenalin.com
mihir.thaker@ayefin.com, palak.sodhi@ayefin.com, iswarya.s@myadrenalin.com
null
null
Software Problem
Hi Sargam Gupta, As discussed over call, we will check the Leave configuration and update you. Regards, Iswarya.S, Hi Sargam Gupta, As discussed over call, the validation is added that the Employees cannot apply 'LCAL','LSCL' before 20-Dec-2020 Calendar. Please check with some transactions and update. ...
742
Dear Team, Dear Team, Vacancy code not reflecting in Heptagon application. Details: Department- Customer Services Sub Department - Risk Management Unit Designation -Senior Executive-Risk Management Unit Grade - E2 Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C795...
10,790
5
1
Closed
shishira
Clarification
Customization
Clarification
null
Employee Information
null
null
2021-01-11T17:22:17+05:30
2021-02-02T12:48:29+05:30
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, mananashivasharan.rao@exidelife.in, preethi.shetty@exidelife.in, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, mananashivasharan.rao@exidelife.in, preethi.shetty@exidelife.in, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, mananashivasharan.rao@exidelife.in, preethi.shetty@exidelife.in
null
null
Clarification
Dear Shishira, I can see a small mistake in the department name in Heptagon. Department name is shown as Customer Service" But in HRIS it is "Customer Services" Request Heptagon team to add "s" to customer service department name. Regards Sandeep Thungaturthy , Hi shishira, As discussed over call, Pl...
743
In attached offer let, probation duration is going as incorrect. It shud be  3 months and system is taking as 6 months for all kinds of offer templates. Offer template used here is 'Offer_esic'. Pls check bookmark on page 2 and line 1 under 'Probationary Period'.
10,791
5
1
Closed
Sargam Gupta
FN_OFFER_LETTER
Product
Service Request
null
Offer Management
null
null
2021-01-11T18:45:41+05:30
2021-01-11T18:45:41+05:30
null
null
null
null
null
Software Problem
created_by: 2043044612466 time: 2021-01-11 13:15:41 UTC
744
Pls check currently it is reflecting under ""93343 ^ Jitesh Sarvesh Singh". It must reflect in ruchi's-54964 workflow as well. Pls check. Regards Jatinder Sharma 70094-81180 From: Ruchi Vivek Garg Sent: Tuesday, January 12, 2021 9:38 AM To: Jatinder Kumar Sharma Cc: Nitin Dixit Subject: FW: Salary advan...
10,792
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
null
null
null
2021-01-12T09:48:33+05:30
2021-01-27T11:49:24+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, ​ On our analyses, we have observed that the Salary Advance Request of Emp:92570 has been approved at Level 1 by 33604 and at Level 2 by 54964, it got parallel approved for 93343 at Level 2, Now it is pending at Level 3 91131 for the approval. ​ Please refer the attached screenshot for y...
745
Dear Team, Issue: Unable to create the E-code for below candidates. Heptagon got error from iHRIS. Please check it. Candidate Name Personal Email E code Mobile Number Status Remarks Sakalabttula Kavita kavitasaijyoti@gmail.com 90217 8825285883 E-code requested Queue PERSONAL D...
10,793
5
1
Closed
shishira
Clarification
Customization
Data Correction
null
Employee Information
null
null
2021-01-12T09:54:09+05:30
2021-02-11T12:49:53+05:30
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com, mananashivasharan.rao@exidelife.in, shishira.c101498@exidelife.in
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in, dhivya.v@myadrenalin.com, jayakrishnan.n@myadrenalin.com, mananashivasharan.rao@exidelife.in, shishira.c101498@exidelife.in
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in
null
null
Software Problem
Hi shishira, As discussed over call, please send the data they are trying to insert for the candidates like city, Personal details(Address1), company value and education details to check in detail. Regards, Iswarya.S Adrenalin Support, Dear Team, PFB Candidate Name Personal Email E code Mobile ...
746
Hi Moosa, Few of the auto emails need to map for below given IDs. Pls call me will guide you. Employee_ID FullName Mail_ID Auto emails to be mapped Manage Role Player D0008 Lwd Info lwdinfo@religare.com Resignation approved email,Resignation modify Off Boarding IT D70018 Resign In...
10,794
5
3
Closed
Jatinder Kumar Sharma
Resignation Workflow Cofig
Product
Configuration
null
Separation Management
null
null
2021-01-12T11:12:03+05:30
2021-01-28T13:52:52+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, As discussed, we will check and configure the workflow for the reported resignation query. Regards, Mohamed Moosa A Adrenalin Help Desk ​, Hi Jatinder Kumar Sharma, As discussed, based on your request, the mail flow has been configured as below for the mentioned ro...
747
Hi Moosa, Pls remove below fields to be removed. And Attendance type to be changed as "NO". Employee_ID FullName Birth_Date Age_Of_Employee ATTENDANCE_TYPE Confirmation_Date ConfirmationDueOn Contract_Expiry_Date PAN_No D70018 Resign Info 3/5/1981 40 No 1/12/2021 1/12/...
10,795
5
3
Closed
Jatinder Kumar Sharma
employee data correction
Product
Data Correction
null
Employee Information
null
null
2021-01-12T11:21:04+05:30
2021-01-27T14:49:53+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, ​ As per your request, the below mentioned details has been removed for E Code:D70018  through the database. ​ Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Name not coming in employee dump report. Pls check. [c...
748
Hi Moosa, Employee have raised contact details request for approval, and it is showing twice in approval flow of Nitin. If any contact details already raised and pending for approval, in that case employee should not able to raise the same until it is approved. pls check. Also, transition pending for approval is ...
10,796
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Employee Information
null
null
2021-01-12T11:34:05+05:30
2021-01-28T17:49:19+05:30
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, we are analyzing on the reported query, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, the reported employee's contact details has been rejected from your end, we are unabl...
749
As discussed over call, in addition to the Resignation date which was updated earlier the resignation type, reason , voluntary and comments need to be updated.   Please find the attached script and update once the script is executed in production.  
10,797
5
1
Closed
Sandeep Thungaturthy
Data correction
Product
Data Correction
null
Separation Management
null
null
2021-01-12T12:13:05+05:30
2021-01-12T12:13:05+05:30
null
null
null
null
null
Service Request
created_by: 2043044612466 time: 2021-01-12 06:43:05 UTC
750
Pls check while approving blank permanent details are reflecting. Regards Jatinder Sharma 70094-81180 From: Nitin Dixit Sent: Tuesday, January 12, 2021 1:04 PM To: Jatinder Kumar Sharma Subject: FW: Update Address can you check this with backend seems some issues in address function. Regards Fro...
10,798
5
3
Closed
Jatinder Kumar Sharma
old contact details transaction
Product
Data Correction
null
Employee Information
null
null
2021-01-12T13:05:57+05:30
2021-01-28T13:52:52+05:30
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, On our analyses, we have observed that the employee has submitted a new contact details form where he has filled only the Contact Address, since the address columns are not mandatory the same has been submitted. Please check the same from your end and share us your feedback. Reg...
751
Attached the mail through which query was raised for reference.
10,799
5
1
Closed
Sumant Ashok Mule
inactive employees also included as part of the function designed by Indusind, while sending mails.
Product
Data Correction
null
Absence, Time and Attendance
null
null
2021-01-12T13:34:48+05:30
2021-01-12T13:34:48+05:30
null
null
null
null
null
Clarification
created_by: 2043044612466 time: 2021-01-12 08:04:48 UTC
752
As discussed please check the ECN 104317 DOB History. 
10,800
5
1
Closed
Rinoy Sebastin
same DOB
Product
Configuration
null
Employee Information
null
null
2021-01-12T13:36:48+05:30
2021-01-27T15:49:06+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over the call with Vishal, please provide us sometime, we are working on a priorit...
753
Hi Concern, Below error is coming when employee try to change his password. So fix the issue ASAP. Thanks Sandip Chanda 8585059226
10,801
5
3
Closed
Sandip Chanda
password changed issue
Product
Clarification
null
null
null
null
2021-01-12T14:04:41+05:30
2021-01-13T13:37:56+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda,  ​ As per request, We will check this issue and confirm from our end, ​ Further if any ...
754
Employee_ID FullName First_Name Level1_Reporting_Manager_Name Level1_Reporting_Manager_Code Level2_Reporting_Manager_Name Level2_Reporting_Manager_Code Remarks 46841 Ambika Pandey Ambika Neha Grover 15301 Vikas Sethi 1174 L1 is now inactive, still 2 employees mapped to her...
10,802
5
3
Closed
Jatinder Kumar Sharma
Customized L1 inactive update
Customization
Data Correction
null
null
null
null
2021-01-12T14:47:09+05:30
2021-02-03T12:49:52+05:30
alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
alexander.c@myadrenalin.com, ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Software Problem
Hi Jatinder Kumar Sharma, As discussed, we will check and update you on the reported query. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses, we have observed and rectified the reported L1 changes through the database. Please check and share us your feedback. ...
755
Dear dhivya, As observed, ECN 15702, is unable to avail mandatory leave, as getting error as per leave configuration you have exceeded the leave application limit. Regards, Chaitali
10,803
4
3
Resolved
Rinoy Sebastin
exceeded the limit
Product
Configuration
null
Absence, Time and Attendance
null
null
2021-01-12T15:43:25+05:30
2021-01-12T18:08:25+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over the call, and showcased over the session, the leave has been availed for 202...
756
Hi Moosa, This email of resignation pullback did not trigger to Jaydeep - 94507 Pls check. Regards Jatinder Sharma 70094-81180 From: Jaydeep Singh Sent: Tuesday, January 12, 2021 4:27 PM To: Jatinder Kumar Sharma Subject: FW: Withdrawal of resignation of Yash Gautam 94578 Executive - Delta on 12-Jan-...
10,804
5
2
Closed
Jatinder Kumar Sharma
clarification on resignation pullback mail
Product
Clarification
null
Separation Management
null
null
2021-01-12T16:42:59+05:30
2021-01-28T11:50:03+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, ​ On our analyses, we have observed that for Emp:94578 , the Jaydeep Singh Facilitates under the Roles - Auth Sign and Role Addition, but the same is not mapped under the Resignation Pullback form in the Workflow Definition Master. Hence the mail was not triggered to Jaydeep, please ref...
757
Dear Suraj, As requested, we have updated the Flag. Henceforth request you to please loop in the email id 'ask.adrenalin@myadrenalin.com' while you are sharing queries with me. Note : Also if feasible please share the old employee no to update. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th...
10,805
5
1
Closed
Suraj
updation through back end
Product
Data Correction
null
Employee Information
null
null
2021-01-13T10:58:03+05:30
2021-01-30T11:50:19+05:30
dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com
dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com
null
null
Clarification
Hi Suraj, As requested, we have updated the Flag.   Henceforth request you to please loop in the email id ‘ask.adrenalin@myadrenalin.com’ while you are sharing queries with me.   Note : Also if feasible please share the old employee no to update. ​ Regards, Adrenalin Support, Dear Dhivya, ...
758
Dear Team, Please Find the below screenshot, RM is getting the below error while approving the probation. Please suggest [Description: cid:image002.png@01D6E818.85140830] Thanks and Regards, Shishira Shetty L2 Support , IT [cid:image005.png@01D4A394.C7956110] Exide Life Insurance Company Limited T...
10,806
5
1
Closed
shishira
InQueue deletion
Product
Data Correction
null
Confirmation Management
null
null
2021-01-13T11:05:15+05:30
2021-02-02T14:48:45+05:30
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in, preethi.shetty@exidelife.in
sandeep.thungaturthy@exidelife.in, arbaaz.hasan@exidelife.in
null
null
Software Problem
Hi shishira, We have shared the connection we will check the below Internal system error and update you. Regards, Iswarya.S Adrenalin Support, Hi shishira, Tried to reach you over call, Please share the Application general log file on 11-Jan-2021 12:49 P.M so that we can check the error in detail. Re...
759
As per the discussion over the call with Mr. Vishal, unable to apply leave for an employee with 12 days of balance as it is showing Negative balance not allowed. Post analysis we observed that the holiday declared for a day has been made inactive and application was calculating leave for that date also.
10,807
5
1
Closed
Indusind IT Team
holiday was made inactive
Product
Configuration
null
Absence, Time and Attendance
null
null
2021-01-13T11:20:29+05:30
2021-01-13T11:20:29+05:30
null
null
null
null
null
Clarification
created_by: 2043044612466 time: 2021-01-13 05:50:29 UTC
760
As discussed with Dhivya, pls help in getting offer letters revised by end of day today. Also share current probation duration for all positions so that we can also cross check from our end before you start generating. Pls share the offer letters with us after generation. Speak to me in case of any query. ----...
10,808
5
1
Closed
Sargam Gupta
Doc_Update_Letter
Product
Service Request
null
Offer Management
null
null
2021-01-13T12:03:35+05:30
2021-01-30T18:49:24+05:30
ask.adrenalin@myadrenalin.com, nirvesh.mehrotra@ayefin.com, iswarya.s@myadrenalin.com, saurabh.soni@ayefin.com, dhivya.v@myadrenalin.com, mihir.thaker@ayefin.com
ask.adrenalin@myadrenalin.com, nirvesh.mehrotra@ayefin.com, iswarya.s@myadrenalin.com, saurabh.soni@ayefin.com, dhivya.v@myadrenalin.com, mihir.thaker@ayefin.com
nirvesh.mehrotra@ayefin.com, iswarya.s@myadrenalin.com, saurabh.soni@ayefin.com, dhivya.v@myadrenalin.com, mihir.thaker@ayefin.com
null
null
Service Request
Hi Sargam Gupta, As per the request, we have attached the Probation months for all the positions in the application. Please check and confirm. Regards, Iswarya.S, Dhivya/Iswarya Pls correct probation months as 3 for attached positions. On Wed, Jan 13, 2021 at 12:03 PM Sargam Gupta <sargam.gupta@ayefin.co...
761
Employee_ID FullName Mail_ID Auto emails to be mapped Manage Role Player D0008 Lwd Info lwdinfo@religare.com<mailto:lwdinfo@religare.com> Resignation approved email,Resignation modify Off Boarding IT D70018 Resign Info resigninfo@religare.com<mailto:resigninfo@religare.com> Resi...
10,809
5
3
Closed
Jatinder Kumar Sharma
Resignation Workflow Config
Product
Clarification
null
Separation Management
null
null
2021-01-13T14:00:38+05:30
2021-02-03T10:48:25+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, As discussed, based on your request, the mail flow has been configured as below for the mentioned role players in the Workflow Definition Master form. Off Boarding IT - Resignation L3 Approval Mail , Resignation Modification Intimation Mail Off Boarding IT 1 - Resignation Intimatio...
762
Replica of - REL-except RCL Other Template name - REL-M Ø Joining Bonus up to Rs. 1 Lac to be paid along with June 2021 salary with lock in period of 9 months more from the date of Payment/Disbursement Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Br...
10,810
5
3
Closed
Jatinder Kumar Sharma
offer letter template creation
Product
Configuration
null
null
null
null
2021-01-13T14:31:54+05:30
2021-01-30T15:49:13+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, ​ As discussed, based on your request, the New Offer Letter Template has been created in the Document Designer form and the same has been confirmed from your end. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls check and do the mapping if any. , Hi Jatinder, For the newly...
763
Candidate Name - Sampriti Banerjee The said candidate is available in Vacancy dashboard, but not available in offer management offered status. Below is the log: EXEC EREC_TA_MAKEOFFER_LIST NULL,N'G',N'C133541' , '01-Jan-2021 00:00:00:000' , '13-Jan-2021 00:00:00:000',N'sampriti'  This gives no record in DB ...
10,811
5
3
Closed
Swati Tendulkar
Candidate history
Product
Clarification
null
Offer Management
null
null
2021-01-13T15:51:05+05:30
2021-02-09T10:49:11+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, We will have a session and check on the query. Regards, Ramachandran J...
764
Pls confirm on this. From: Jatinder Kumar Sharma Sent: Thursday, December 24, 2020 2:33 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Cc: Sandil K <Sandil.k@myadrenalin.com> (Sandil.k@myadrenalin.com) Subject: joining bonus not coming in offer letter - pls discuss Also need t...
10,812
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
null
null
null
2021-01-13T16:26:45+05:30
2021-02-03T12:49:52+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com
sandil.k@myadrenalin.com
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, For the reported Offer Letter Joining Bonus query, please share the Vacancy and Candidate details for further analyses on the same....
765
[cid:image001.png@01D6E9D5.64529D50] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that ste...
10,813
5
3
Closed
Jatinder Kumar Sharma
address correction
Product
Data Correction
null
Employee Information
null
null
2021-01-13T17:56:48+05:30
2021-01-30T15:49:13+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, The reported address query for 38937 has been rectified through the database, please check the same from your end and share us y...
766
Dear Daksha, As requested, the LWD of the below 4 employees has been updated as 29th Mar 2021. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@...
10,814
5
1
Closed
Daksha Bandekar
updated based on request
Product
Data Correction
null
Employee Information
null
null
2021-01-13T18:43:54+05:30
2021-01-31T20:08:47+05:30
suraj.kadam@indusind.com, ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com
suraj.kadam@indusind.com, ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com
suraj.kadam@indusind.com, ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com
null
null
Service Request
Thank you Dhivya for the quick support Regards, Daksha Walve HR Operations IndusInd Bank Ltd., One Indiabulls Centre, 841 Senapati Bapat Marg, Elphinstone Road (W), Mumbai. Tel : 022-71432097 , Dear Team, ​ Thank you, since it is done, we are updating th...
767
Dear Daksha, Please find the attached report for your reference. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-3...
10,815
5
1
Closed
Dhivya V
report shared as requested since client was unable to extract in front end, however we were able to extract it
Product
Configuration
null
Separation Management
null
null
2021-01-13T18:56:30+05:30
2021-01-30T11:50:20+05:30
ask.adrenalin@myadrenalin.com, daksha.walve@indusind.com, sumant.a@myadrenalin.com, balakumaran.v@myadrenalin.com
ask.adrenalin@myadrenalin.com
balakumaran.v@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
Clarification
Hi Adrenalin Support, As requested the report has been shared, please verify the same and let us know in case of any queries. Regards,, Hi Adrenalin Support, As requested the report has been shared, please verify the same and let us know in case of any queries.  Regards,, Hi Adr...
768
Hi Moosa, Request you to kindly make the separation changes as mentioned below for employee -59666 Emp_staffID Employee_Name Resignation_status_L1 Resignation_status_L2 Separation_Type_L1 Separation_Type_L2 Reason_L1 Reason_L2 Resignation_Type_L1 Resignation_Type_L2 59666 Navin Ge...
10,816
5
2
Closed
Jatinder Kumar Sharma
Resignation details correction
Product
Data Correction
null
Separation Management
null
null
2021-01-14T11:37:18+05:30
2021-01-30T13:49:52+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, As per your request, we will check on the resignation details and update you the status. Regards, ​Mohamed Moosa A Adrenalin Help DesK, Hi Jatinder Kumar Sharma, For Emp: 59666, the Resignation details has been updated as per your request through the database. Since the r...
769
Pls check the mapping. These forms must trigger to Nitin for approval. [cid:image001.png@01D6EA6C.41A6B420] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | ht...
10,817
5
3
Closed
Jatinder Kumar Sharma
Certification Details - Workflow Reconfiguration and approved change
Customization
Data Correction
null
Employee Information
null
null
2021-01-14T11:56:39+05:30
2021-01-30T11:50:20+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, post analyses we have observed that as per defined workflow for Certification Details form, if the Certification Name is IRDA...
770
Hi Vijay , Please help me to get the report on how many employees are hired through the Recruitment module from Adrenalin. Thanks & Regards, Sangeeta Mukherjee |HR Departmen*t* *Arohan Financial Services Limited* *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 7...
10,818
5
1
Closed
Sangeeta Mukherjee
share the report name
Product
Clarification
null
null
null
null
2021-01-15T12:20:38+05:30
2021-01-30T21:48:37+05:30
vijayakumar.k@myadrenalin.com
vijayakumar.k@myadrenalin.com
vijayakumar.k@myadrenalin.com
null
null
Clarification
Hi Sangeeta Mukherjee,  ​ As per request, We will share the report name from our end as soon as possible, ​ Further if any clarification please let me know. Regards, ​vijayakumar k, Hi Sangeeta Mukherjee, ​ For the above query, please check the "Recruitment - Manager Data" Report to hired all employee's d...
771
Also pls remove the date of birth for below dummy codes. Employee_ID FullName Birth_Date Age_Of_Employee D0000 Rsl- Online Client 2-Apr-81 40 Employee_ID FullName Birth_Date Age_Of_Employee T0021 Operation E Filing Hr 11/18/1999 22 From: Jatinder Kumar Sharma...
10,819
5
3
Closed
Jatinder Kumar Sharma
DOB Correction
Product
Data Correction
null
Employee Information
null
null
2021-01-15T12:26:18+05:30
2021-01-30T13:49:53+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, ​ As per your request, the DOB of the below mentioned employees has been removed through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk
772
Pls delete all attendance for Aye 4734 from 6th Dec 2020 onwards ---------- Forwarded message --------- From: Govind Mishra <govind.mishra@ayefin.com> Date: Fri, Jan 8, 2021 at 6:01 PM Subject: Re: FW: Termination of Services - Aditya Dev Pandey - AYE4734 To: Rameshwar Sharma <rameshwar.sharma@ayefin.com>, Sarga...
10,820
5
1
Closed
Sargam Gupta
Data correction
Product
Data Correction
null
Absence, Time and Attendance
null
null
2021-01-15T13:03:13+05:30
2021-01-30T12:49:58+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Service Request
Hi Sargam Gupta, As per the request, the attendance records of  Aye 4734 from 6th Dec 2020 onwards  are deleted on priority. Please check. Regards, Iswarya.S
773
Hi Concern, Below mentioned employees applied his leave for 04-Jan-21 and 05-Jan-21 and same has been approved on 31-Dec-20. But till now it's reflect RED colour in the Attendance Calendar. Note:  This type of issues face all employees who has applied and approved their Jan.21's leave. So please fix the issue i...
10,821
5
3
Closed
Sandip Chanda
leave issue
Product
Data Correction
null
Employee Information
null
null
2021-01-15T14:01:20+05:30
2021-01-19T12:39:44+05:30
null
null
null
null
null
Software Problem
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, ​ As per request, We have understood the employee leave raised but the attendance calendar s...
774
Hi Moosa, Please look in to it and update the correct date format in report "Salary Advance Report". Field name - DATE_OF_JOINING, PAYROLL FINAL APPROVAL DATE [cid:image001.png@01D6EB4F.9A894740] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Fl...
10,822
5
3
Closed
Jatinder Kumar Sharma
iReporter column format correction
Product
Data Correction
null
null
null
null
2021-01-15T15:04:18+05:30
2021-01-30T16:49:25+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, The data format has been corrected for SALARY ADVANCE REPORT through the database with Code level changes. Please check the same from your end and share us your feedback. View Name: Adrenalin_SalAdvance_FormView Regards, Mohamed Moosa A Adrenalin Help Desk
775
This employee has by mistake submitted his VRME claims and wants to edit it back. Pls make it editable. -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communicati...
10,823
5
1
Closed
Sargam Gupta
Clarification
Product
Clarification
null
Claims &amp; Reimbursement
null
null
2021-01-15T15:48:20+05:30
2021-01-30T16:49:25+05:30
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Sargam Gupta, As discussed over call, please reject the claim from approver end and please raise a new claim. Regards, Iswarya.S
776
Pls update us on this. Regards Jatinder Sharma 70094-81180 From: Deepak Kumar Sent: Tuesday, January 12, 2021 1:02 PM To: Mohamed Moosa A Cc: Jatinder Kumar Sharma; Alexander Chandran Subject: RE: Photo upload on HRIS Hi Moosa, PFA 10 sample photos for your reference in below required format reque...
10,824
5
3
Closed
Jatinder Kumar Sharma
photo upload
Product
Configuration
null
null
null
null
2021-01-15T17:01:28+05:30
2021-02-06T13:48:46+05:30
kr.deepak@religare.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com
kr.deepak@religare.com, moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com
alexander.c@myadrenalin.com
null
null
Change Request
Hi Jatinder Kumar Sharma, Regret for the delay, we are checking the bulk photo upload over through the servers, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, The shared My photo of the employees has been uploaded in the application, ...
777
Dear Dhivya, Request you to update rehire flag as 'Y' for ECN 107414. Regards, Suraj Kadam HR Operations ***************************************************************************** This Email and files transmitted are confidential and intended solely for the use of the in...
10,825
5
1
Closed
Suraj
rehired yes updation
Product
Data Correction
null
Employee Information
null
null
2021-01-16T12:30:50+05:30
2021-02-03T10:48:25+05:30
dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com
dhivya.v@myadrenalin.com, ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
Service Request
Hi Suraj, We have shared the scripts for execution to the IT team, post execution, we will share the updates with you at the earliest. Regards, Adrenalin Support, Hi Suraj, The changes has been updated. Please verify and le us know in case of any queries. Regards, Adrenalin Sup...
778
Hi Moosa, Please remove ICICI bank details for below employee. will share few more cases in some times. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME NAME_AS_PER_BANK BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO COMPANY_NAME ACCOUNT_TYPE IS_SALARY_ACCOUNT IFS_NO EMP_MODIFIEDON 91760 Javed . Javed...
10,826
5
3
Closed
Jatinder Kumar Sharma
bank details cleanup(change request)
Product
Data Correction
null
Employee Information
null
null
2021-01-18T12:19:04+05:30
2021-02-03T10:48:26+05:30
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
null
Change Request
Dear Jatinder, As discussed, we are facing VPN connectivity issue, the same has been informed to you and your internal team, we will check and update you once we got connected to servers. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As per your request, the below mentioned bank det...
779
Pls check why 2 leaves are deducted from 4th Jan to 4th Jan for Aye3379 when it's only one leave. From: Palak.Sodhi <palak.sodhi@ayefin.com> Sent: 18 January 2021 16:15 To: 'Sargam Gupta' <sargam.gupta@ayefin.com> Cc: 'Shyam Panday' <shyam.panday@ayefin.com>; 'Govind Kumar Mishra' <govind.mishra@ayefin.co...
10,827
5
1
Closed
Sargam Gupta
Leave Configuration - LSCL
Product
Clarification
null
Absence, Time and Attendance
null
null
2021-01-18T17:11:36+05:30
2021-02-02T18:50:14+05:30
iswarya.s@myadrenalin.com, ask.adrenalin@myadrenalin.com, shyam.panday@ayefin.com, govind.mishra@ayefin.com, palak.sodhi@ayefin.com
iswarya.s@myadrenalin.com, ask.adrenalin@myadrenalin.com, shyam.panday@ayefin.com, govind.mishra@ayefin.com, palak.sodhi@ayefin.com
shyam.panday@ayefin.com, govind.mishra@ayefin.com, palak.sodhi@ayefin.com
null
null
Clarification
Hi Sargam Gupta, As discussed over call, the Leave configuration for LSCL is wrongly configured from your end that in "Consider Validation" tab in Consider If Yes:  - It should be "Only Leave days" but is configured as "Leave Day + one day of Weekly off". ​ So it deducted the 03-Jan-2021(Sunday) which is a weekly...
780
Hi Moosa, Please change the reporting. I am getting Cyclic reference for my reporting. [cid:image001.png@01D6EDC3.D35DBDF0] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | ...
10,828
5
3
Closed
Jatinder Kumar Sharma
Reporting changes (chhange request)
Product
Data Correction
null
null
null
null
2021-01-18T18:01:09+05:30
2021-02-03T09:49:04+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, shailender.verma@religare.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, shailender.verma@religare.com
shailender.verma@religare.com
null
null
Change Request
Hi Jatinder Kumar Sharma, As per your request, for 90995, the L1 and L2 has been updated as below through the database. Please check the same from your end and share us your feedback. L1--91236 L2 --91131 Regards, Mohamed Moosa A Adrenalin Help Desk
781
Pls move this employees resignation form to 94631 - Praveen Kumar Srivastava [cid:image001.png@01D6EDCC.F2B02630] Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-811...
10,829
5
3
Closed
Jatinder Kumar Sharma
resignation approval change request
Product
Data Correction
null
Separation Management
null
null
2021-01-18T19:06:22+05:30
2021-02-03T09:49:05+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, As per your request, the resignation of 54294 has been moved to 94631 for the approval, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk
782
Hi Moosa, Pls check as email ID for below employee is removed from HRIS. pls check and share the RCA. 1472 Ramel Thakur 1-Sep-05 Regards Jatinder Sharma 70094-81180 From: Kamal Pandey Sent: Tuesday, January 19, 2021 10:32 AM To: Jatinder Kumar Sharma Cc: RBL DCOPS; Nitin Dixit; Shailend...
10,830
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Employee Information
null
null
2021-01-19T10:34:36+05:30
2021-02-03T12:49:53+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, alexander.c@myadrenalin.com
alexander.c@myadrenalin.com
null
null
Clarification
Hi Jatinder Kumar Sharma, On our analyses, we have observed that for Emp: 1472 the Contact Details form has been submitted where Mail ID of the old existing record (2011-09-26 10:49:06.403) was found to be NULL value and  the same was updated to new record (2021-01-04 10:17:05.893) and from the contact details data ha...
783
Dear Team Pls fix this issue. Regards, Sargam From: hr operations <hroperations2@ayefin.com> Sent: 18 January 2021 23:43 To: Sargam Gupta <sargam.gupta@ayefin.com> Cc: Palak sodhi <palak.sodhi@ayefin.com> Subject: || HRNS Issue || Dear Ma'am, Please look into this. One e...
10,831
5
1
Closed
Sargam Gupta
Data Problem in queue - PIMS queue
Product
Clarification
null
Employee Information
null
null
2021-01-19T11:42:34+05:30
2021-02-03T14:49:23+05:30
ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, hroperations2@ayefin.com
ask.adrenalin@myadrenalin.com, palak.sodhi@ayefin.com, hroperations2@ayefin.com
palak.sodhi@ayefin.com, hroperations2@ayefin.com
null
null
Clarification
Hi Sargam Gupta, We will check the below employees - Aye5956  issue in the contact details form and update you. Regards, Iswarya.S, Hi Sargam Gupta, ​Post Analysis in Backend, there is a transaction raised by - AYE1765 for the Employee - Aye5956 for Contact details for raised on - 2021-01-13 12:37:26.000. ...
784
Pls update. Regards Jatinder Sharma 70094-81180 From: Jatinder Kumar Sharma Sent: Wednesday, January 13, 2021 4:21 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Cc: Sandil K <Sandil.k@myadrenalin.com> (Sandil.k@myadrenalin.com) Subject: RE: joining bonus not coming in...
10,832
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Offer Management
null
null
2021-01-19T11:47:16+05:30
2021-06-15T10:49:36+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, sandil.k@myadrenalin.com, aniruddha.b@myadrenalin.com, jagadeesswari.v@myadrenalin.com, alexander.c@myadrenalin.com
moosa.m@myadrenalin.com, aniruddha.b@myadrenalin.com, sandil.k@myadrenalin.com, jagadeesswari.v@myadrenalin.com, alexander.c@myadrenalin.com
sandil.k@myadrenalin.com
null
null
Change Request
Hi Jatinder Kumar Sharma, As discussed over the phone, the Joining Bonus Bookmark data has been already configured in the letter template, hence please create  test case vacancy and let us know , we will test the joining bonus data for a dummy case over the session. Regards, Mohamed Moosa A Adrenalin Help ...
785
Hi Concern, This is to inform you that Leave days is calculating wrong in Leave request form. Please look into this matter and fix the issue ASAP. Thanks Sandip Chanda 8585059226
10,833
5
3
Closed
Sandip Chanda
leave clarification
Product
Clarification
null
null
null
null
2021-01-19T12:38:39+05:30
2021-01-27T14:54:12+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, ​ As per request, We have understood the reported employee leave balance showing mismatchHenc...
786
Need help Regards, Suraj Kadam HR Operations From: indresh kumar [mailto:indresh.kumar@indusind.com] Sent: 16 January 2021 10:33 To: 'Suraj Kadam' Subject: Rohit Ghatora // Error Dear Suraj, As discussed, pls help and resolve the below error while processing...
10,834
5
1
Closed
Suraj
we computed by getting latest template
Customization
Configuration
null
Offer Management
null
null
2021-01-19T16:10:34+05:30
2021-02-04T12:50:57+05:30
ask.adrenalin@myadrenalin.com, dhivya.v@myadrenalin.com
ask.adrenalin@myadrenalin.com
ask.adrenalin@myadrenalin.com
null
null
Clarification
Dear Team, ​Sumant from our team is working on this query, we will resolve the same and share our updates with you at the earliest. Regards, Adrenalin Support, Hi Suraj, The query has been resolved by fetching the Get Latest template. Request you to please verify the same from your end. ...
787
Hi Moosa, Pls update the status for Admin clearance as "Not completed" for below employees. 94275 Bhatt Gokulesh Kamleshbhai 94702 Nitin Kumar 94537 Ravi Kapoor 94762 94647 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2...
10,835
5
3
Closed
Jatinder Kumar Sharma
activity clearance status update (change request)
Product
Data Correction
null
Separation Management
null
null
2021-01-19T16:15:43+05:30
2021-02-03T17:49:35+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, As per your request, for the mentioned employees, the Admin Clearance has been updated as NOT COMPLETED through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk
788
Ticket raised for DOJ Updation. Attached the mail for reference.
10,836
5
1
Closed
Sumant Ashok Mule
DOJ updated as requested
Product
Data Correction
null
Employee Information
null
null
2021-01-20T10:21:51+05:30
2021-01-20T10:21:51+05:30
null
null
null
null
null
Service Request
created_by: 2043044612466 time: 2021-01-20 04:51:51 UTC
789
Workflows to be moved to the respective approvers as per the shared list. Attached the mail for reference.
10,837
5
1
Closed
Sumant Ashok Mule
transactions moved to the shared approver list
Product
Data Correction
null
Confirmation Management
null
null
2021-01-20T10:23:30+05:30
2021-01-20T10:23:30+05:30
null
null
null
null
null
Service Request
created_by: 2043044612466 time: 2021-01-20 04:53:30 UTC
790
4 cases not reflecing at final closure form. Pls check. Regards Jatinder Sharma 70094-81180 From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Tuesday, January 19, 2021 11:39 AM To: Jatinder Kumar Sharma Subject: Exit request of Piyush Jaiswal 94742 Executive has been accept...
10,838
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
Separation Management
null
null
2021-01-20T10:55:12+05:30
2021-02-04T12:50:58+05:30
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, the reported query has been handled from your end, based on your confirmation, updating the ticket status as pending customer. Regards, Mohamed Moosa A Adrenalin Help Desk ​
791
Dear Iswarya Pls fix and suggest the solution. On Wed, Jan 20, 2021 at 11:16 AM Mithilesh Shukla < mithilesh.shukla@ayefin.com> wrote: > Dear Team, > > > > Kindly look into the attendance issue. > > > > Regards, > > Mithilesh Shukla !! Customer Service!! > Mobile : +918826991586 > www.ayefin.com ...
10,839
5
1
Closed
Sargam Gupta
Clarification
Product
Clarification
null
Absence, Time and Attendance
null
null
2021-01-20T11:57:18+05:30
2021-02-04T12:50:58+05:30
ask.adrenalin@myadrenalin.com, noore.mojassum@ayefin.com, palak.sodhi@ayefin.com, mithilesh.shukla@ayefin.com, govind.mishra@ayefin.com
ask.adrenalin@myadrenalin.com, noore.mojassum@ayefin.com, palak.sodhi@ayefin.com, mithilesh.shukla@ayefin.com, govind.mishra@ayefin.com
noore.mojassum@ayefin.com, palak.sodhi@ayefin.com, mithilesh.shukla@ayefin.com, govind.mishra@ayefin.com
null
null
Clarification
Hi Sargam Gupta, As discussed over call, while checking the Attendance regularization raised for Aye0298 Md Noor got submitted for 31-Dec-2020 and it is pending with the reporting manager - Aye5166  for approval. ​ Please check and confirm. Regards, Iswarya.S
792
Hi Concern, Below error massage is coming in Attendance Sign-in tab in mobile application. Thanks, Sandip Chanda 8585059226
10,840
5
3
Closed
Sandip Chanda
update the latest version the issue is resolved
Product
Clarification
null
null
null
null
2021-01-20T14:32:25+05:30
2021-01-20T18:17:50+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As discussed over the call. We will check this issue and confirm from our end ...
793
Pls check I had filled my education details. From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Wednesday, January 20, 2021 5:18 PM To: Jatinder Kumar Sharma Subject: Employee Details Change Request Importance: High Hi, Your personal information is pending for your action kind...
10,841
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
null
null
null
2021-01-20T17:33:43+05:30
2021-02-05T15:49:18+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, For the below reported query, we will check and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, ​ ​On our analyses, we have observed that the education details data was not found for you, hence the reminder mail has been t...
794
Pls change the location for - 90356, location code - 8359 No need to change cost center. [Description: cid:image004.jpg@01D6EF53.D0008F70] From: Deepak Kumar Sent: Wednesday, January 20, 2021 5:44 PM To: Jatinder Kumar Sharma Cc: Nitin Dixit Subject: RE: Submitting Postcard photo hi Jatinder, Reflect...
10,842
5
3
Closed
Jatinder Kumar Sharma
location change request
Product
Data Correction
null
Employee Information
null
null
2021-01-20T17:53:47+05:30
2021-02-05T09:48:52+05:30
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, kr.deepak@religare.com
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, kr.deepak@religare.com
kr.deepak@religare.com
null
null
Change Request
Hi Jatinder Kumar Sharma, As per your request, the location for 90356 has been updated as '8359-Chennai RO' through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk
795
Not able to find in resume bank. Pls check. Regards Jatinder Sharma 70094-81180 From: Payel Barat Sent: Wednesday, January 20, 2021 4:57 PM To: Jatinder Kumar Sharma Cc: Tanmoy Bhadri; Nitin Dixit Subject: Not able to add profile in HRIS­_Ram Autar Importance: High Hi Jatinder, Not able to add pr...
10,843
5
3
Closed
Jatinder Kumar Sharma
resume details clean up
Product
Data Correction
null
Resume Parser
null
null
2021-01-20T18:00:59+05:30
2021-02-05T14:49:12+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Clarification
Hi Jatinder Kumar Sharma, For the reported query, we will check and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk ​, Pls check bit urgent. , Hi Jatinder Kumar Sharma, ​ As discussed, the candidate Ram Autar data has been removed through the database, please check the same from yo...
796
pls add. Regards Jatinder Sharma 70094-81180 From: Anoop Kumar Sent: Thursday, January 21, 2021 10:51 AM To: Jatinder Kumar Sharma Cc: Nitin Dixit; Shailender Verma; Vinay Sharma; Sanjay Kumar Raina; Sunil Gautam Subject: RE: HRIS attendance on Internet - for Surat branch Hi Jatinder, Please add n...
10,844
5
3
Closed
Jatinder Kumar Sharma
IP master update
Product
Data Correction
null
null
null
null
2021-01-21T11:37:46+05:30
2021-02-08T13:54:01+05:30
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com, alexander.c@myadrenalin.com
moosa.m@myadrenalin.com, ask.adrenalin@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, For the reported query, please provide the IP address in IP From address and IP To address format to update the same in the system. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls call. Regards Jatinder Sharma 70094-81180 , [CAUTION: This email originated from ...
797
Need to send auto emails to employees who have not updated their emergency contact details. Pls discuss. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 4866334 | M:70094-81180. | http://...
10,845
5
2
Closed
Jatinder Kumar Sharma
Emergency Contact form mail reminder based on Contact details table
Customization
Data Correction
null
null
null
null
2021-01-21T12:26:04+05:30
2021-02-06T14:49:54+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com
null
null
null
Change Request
Hi Jatinder Kumar Sharma, As discussed, we will check the feasibility on the Emergency Contact Details form reminder and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls check and confirm this is bit urgent to do. Regards Jatinder Sharma 70094-81180 , Hi Jatinder, As di...
798
Employee has raise Mandatory leave but  not received the corresponding mail from Pulse .Please check on priority. ECN 1941.
10,846
5
3
Closed
Rinoy Sebastin
mail dropped from logs
Customization
Data Correction
null
Absence, Time and Attendance
null
null
2021-01-22T12:04:16+05:30
2021-02-06T17:48:31+05:30
null
null
null
null
null
Clarification
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, Please provide us few minutes, we will analyze the data from our end and share the updates w...
799
[EXTERNAL EMAIL] DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe. Iswarya, pls update and confirm. On Thu, Jan 21, 2021 at 6:17 PM HR Operations <hroperations@ayefin.com> wrote: > Dear Ma’am, > > > > Kindly change the activity clearance status of below mentio...
10,847
5
1
Closed
Sargam Gupta
Data Correction
Product
Data Correction
null
Separation Management
null
null
2021-01-22T12:09:05+05:30
2021-02-06T12:48:48+05:30
ask.adrenalin@myadrenalin.com, govind.mishra@ayefin.com, palak.sodhi@ayefin.com, hroperations@ayefin.com
ask.adrenalin@myadrenalin.com, govind.mishra@ayefin.com, palak.sodhi@ayefin.com, hroperations@ayefin.com
govind.mishra@ayefin.com, palak.sodhi@ayefin.com, hroperations@ayefin.com
null
null
Service Request
Hi Sargam Gupta, As per the request, we have updated the activity clearance status of below mentioned employees from Not Completed to Completed.   Please check and confirm. Regards, Iswarya.S
800
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Could you please check as below new joiner joined us on 18th Jan'21 and on 19th Jan'21 around 9am welcome email should trigger to him, howeve...
10,848
5
3
Closed
Jatinder Kumar Sharma
clarification
Product
Clarification
null
null
null
null
2021-01-22T12:51:23+05:30
2021-02-08T13:54:02+05:30
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, nitin.dixit@religare.com
ask.adrenalin@myadrenalin.com, moosa.m@myadrenalin.com, nitin.dixit@religare.com
nitin.dixit@religare.com
null
null
Clarification
Hi Jatinder Kumar Sharma, As discussed, we will check on mail query and update you the status. Regards, Mohamed Moosa A Adrenalin Support, I am on leave today with limited access to emails,There would be delay in response. For any urgent issue, pls call me. Regards Nitin Dixit , Hi Jatinder Kumar Sh...