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32.1k
Reset 891000 ^ TAPANCHANDRA BIMALCHANDRA SARKAR Mobile app Password
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls. reset 891000 ^ TAPANCHANDRA BIMALCHANDRA SARKAR mobile password and confirm. Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image001.jpg@01D74745.FFA92670] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Mobile password reset
Product
Data Correction
null
null
null
null
null
Closed
Hi Sonali, For the below query, We have reset the Mobile Password of the reported employee from our end ​ Kindly check from your end and share feedback, ​ New Password: adnet1 Thanks and Regards Vijayakumar k
To update the IFSC code in the employee bank details master
Request to update the IFSC code in the employee bank details master as per the attached list
IFSC code updated for employee provided in list
Product
Data Correction
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, As per the query ,We have understood that need to update the IFSC code for employes provided in list . Kindly join this session we will do the same and update you the status https://fastsupport.gotoassist.com/284927256, Hi Chittibabu M, As per your request ,We have updated the IFSC code for the employee with the account number provided. Kindly check the same and update us in case of clarification.
RE: Ticket [13062] - IOS Push Notification Issues - UAT Environment
Hello Anish, We have two different tickets for push notification first is under UAT environment second under production server. Thank you and God Bless. -------------------------------------- Iyah Andrea Eugenio Project Management Group --------------------------------------------------------------------------------------------------------------------------------- Disclaimer: THIS message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use, disclosure/dissemination, copying or storage, reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited. From: Anish Samuel <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> Sent: Monday, 10 May 2021 3:09 PM To: eugenio_ab@pbb.com.ph Subject: Re: Ticket [13062] - IOS Push Notification Issues - UAT Environment Hi Andrea Eugenio, As per CSP, if the ticket is not having any update on both the sides for 15 days the ticket will get closed automatically. However you can create a new ticket if needed and if the concern is not addressed. ​ When checking from our end, we are having a ticket at 'Under Analysis', where we are handling the 'Push notification' issue with our internal team by coordinating with Bala. You can follow up on the ticket: 324569 for further clarifications. ​ NOTE: Hence as per informed already, we are handling only the ongoing issue's in Fresh Desk and the pending issue will be handled in CSP, we are closing this ticket from our end. Kindly follow up on the mentioned CSP ticket, or create a new CSP ticket with the same concern and close the previous ticket regarding the push notifications. On Mon, 10 May at 2:58 PM , Andrea Eugenio <eugenio_ab@pbb.com.ph <mailto:eugenio_ab@pbb.com.ph> > wrote: Hello Anish, I raised this concern in this portal because, the said Ticket was tagged as CLOSED in the CSP. Reason for CSP closing ticket is because there is no update for the past 15 days (system automatically closed the ticket) May I also request that all issues being raised should be properly coordinated to the concerned person before tagging it closed. Thanks, 13062:1025874
Informed already, ticket already pending in CSP
Product
Clarification
null
null
null
null
null
Closed
Hi Iyah Eugenio, Please be informed that, the issue is occurring in both the environments (Prod and UAT). We are working this concern now on UAT now and once the concern has been rectified in UAT we will update the necessary changes in Prod environment as in UAT. We cannot work separately for Prod and UAT. So kindly follow up on the CSP. ​ As we informed already, the ticket is pending in CSP at 'Under Analysis' for this concern, where we are handling the 'Push notification' issue with our internal team by coordinating with Bala. You can follow up on the ticket: 324569 for further clarifications. Hence closing this ticket to avoid further confusions.
Annexure2 data spool
We have tried but Annexure2 data spool is not running. Moreover, the Tax computation report and 12BB report also not working.
--> Deployed eTds patch -->the SSRS report credentials was mismatched.. It has been updated from your end and now the tax computation report and 12BB report is working -->As we checked,Special character was included in the column name "%Deductions_Us_80d_For_Assessee_&_Spouse" in form 16 template . we have updated as "%Deductions_Us_80d_For_Assessee_Spouse". And also there were two entries for the provided column name "'%Deductions_Us_80d_For_Assessee_Spouse". We have inactivated the duplicate entry. Now the the annexure2 report is working fine
Product
Patch Deployment
null
Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Subhendu China, Please join on the below given session link ​ https://fastsupport.gotoassist.com/108897519 ​ ​ Regards, Veerapandian R, Hi Subhendu China, As we checked, the SSRS report credentials was mismatched.. It has been updated from your end and now the tax computation report and 12BB report is working fine. For the Annexure2 Report we have deployed eTds patch. we are facing error in Annexure2 data spool. As discussed over the call we ​will check and update on the issue. ​ ​ Regards, Veerapandian R, Hi Subhendu China, As discussed over the call since your re on Holiday today we will initiate connection on Monday and work on the reported issue. ​ Regards, ​Veerapandian R, Hi Veera, Please send me the url so that I will join. Regards, Subhendu , Hi Subhendu China, As we checked,Special character was included in the column name "%Deductions_Us_80d_For_Assessee_&_Spouse"  in form 16 template . we have updated as "%Deductions_Us_80d_For_Assessee_Spouse". And also there were two entries for the provided column name "'%Deductions_Us_80d_For_Assessee_Spouse". We have inactivated the duplicate entry. Now the the annexure2 report is working fine and the same has been confirmed from your end. ​ ​ Regards, Veerapandian R
Clearance entries to be moved
Please move all clearance requests from  6041 ^ Balkrishan Yadav to New Process owners in ERP Clearance New Users 1031, 9449 - Already configuration changed. 
actor change completed as per request
Product
Data Correction
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, We have shared the session link to your IT Team. Once they have connected, we will do the changes and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, Based on your request, we have changed the actor in system. Kindly check the data and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
GroupM Adrenalin UAT
Hi, Can you copy our data and configurations from PROD to UAT?
DB restoration
Product
Configuration
null
Security
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13200, Hi Ellamae Regalario, We shall request our cloud team to replicate PROD DB to UAT DB. Post that we shall update you the status. Urgent is a show stopper ticket since its UAT we downgrading the ticket.  Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priya, I was able to access the UAT, thanks for the assistance. Still waiting for the advice when the PROD data are already the same with our UAT access. I'd also like to attach here the query left unanswered during our email exchange -- was informed to initiate Employee Creation for Clarisse on UAT but upon doing so, I couldn't add her. I'll be losing my GroupM access tomorrow. Can someone give her UAT access when I'm no longer able to? Thank you., Hi Ellamae Regalario, We have requested team to restore PROD DB. once restored Clarisse can login. We shall keep you posted. ​ note: we will guide clarisse also on the same. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Ellamae Regalario, PROD restoration done. ​ Login id : clarisse.agustin@groupm.com Password : adnet1 company name : grpmuat URL : https://hrhostuat.myadrenalin.com/myadrenalin/ ​Hope it helps. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
Access to Roopa on headcount report and resignation intimation
 Hello Team, Request you to kindly provide access to RoopaShree  to download headcount report from Adrenalin, it will be good if she gets master access to download all the reports from adrenalin since she is a HR - Manager. Roopashree.Ashokkumar - employee full name Regards, Nazia Begum
FORM ACCESS GIVEN
Product
Configuration
null
Monthly Reports
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nazia Begum, Please join the below session link https://fastsupport.gotoassist.com/772428813 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Nazia Begum, Please join the below session link https://fastsupport.gotoassist.com/772428813 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Nazia Begum, As discussed over the phone, we have added Ms. Roopashree in the Admin Group inorder to get all the Master access in system. For resignation intimation, request you to please check with her and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Attendance_Issue
Kindly find the list of below associates mapped to General shift.The shift of associates earlier was custom shift hence the associates are reflecting as ABSENT for 1st May.Now the manager (Tarun) can not assign the shift for associate and the associates are reflecting absent which we want it to reflect as HOLIDAY.Request you to call me and suggest.
Clarification
Product
Clarification
null
Time & Attendance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, As reported query says, status is showing incorrect in the calendar, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Kindly call  back., Hi Raksha Dayma, During analysis all the shared 14 employees are belongs to the calendar(Uttra Pradesh_Sunday). For this calendar, 01st of may is not defined as holiday, hence its showing as "Absent".  ​ This has been communicated at your end.   ​Based on the telephonic session, we came to know that issue has been resolved at your end.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
ESCI card not show on employee side
Dear Team, Kindly check, ESIC card not showing on employee side.  sample employee code - 23109, 21609
ESIC Card category in the employee attachment form is inactive status for the self role.
Product
Configuration
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13120, Hi Sandeep Jangid, Based on your concern, ESCI Card is not displaying on employee end. Sample employee code - 23109, 21609​. ​ We will discuss with you and update the same., Hi Sandeep Jangid, ​As we have checked that, the created ESIC Card category in the employee attachment form is inactive status for the self role. ​ So that, it is not visible to employee login. ​ The same has been explained. Hence the query has been resolved.
Joining Bonus
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, While employee creation in system for 890723 ^ SWATI JASORIA, her joining bonus was added in compensation structure by HOFAC user id. But I am unable to see that joining bonus in the system. Could you please check and confirm in which form I will be able to see this? Thanks! Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D74731.E4A1AF50] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Bonus issue
Product
Clarification
null
Salary
null
null
null
Closed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, It is not visible in "Salary Entry" form as well: [cid:image003.png@01D74735.3F841AE0] , Hi Sonali, As discussed over the call, We will check with joining bonus details and confirm from our end, ​ Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, Kindly share another sample employee we will check the joining bonus details and confirm from our end. Thanks and Regards Vijayakumar k, Hi Harsha, ​ As discussed over the call, Kindly share another sample employee we will check the joining bonus details and confirm from our end.  Thanks and Regards Vijayakumar k
Local conveyance communication not received
One of our employee ID 0244 has raised a conveyance claim and the same had been approved by 0003 but he had not received any communication with approval slip in his mail. Please resolve the issue ASAP.   ​  
in workflow notification for approval is not set up
Product
Configuration
null
Claims & Reimbursement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, ​Hi Tanuj, ​We have analyzed the workflow definition from under the local conveyance form workflow mail content for the approval is not in the setup. ​You can also check from your end by navigating to the workflow definition master. Abirami K, Dea. r Team, We are not at all happy with the service provided by freshdesk. Every time when we are raising any issue it is not being addressed to us and without any communication we are getting one mail that issue is resolved. That should not be. For example in that conveyance related email issue the user had not received any approval mail from the system that is why I emailed but without any communication that has declared that issue been resolved. What is this? These is no phone number to communicate with your team. Please look into the matter ASAP. ​ Thanks & Regards ​ TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:3868cee5-41e7-434f-8de1-e3d0d873f9e2] ________________________________ , Hi Tanuj Mukherjee, Really regret for the inconvenience caused. Myself Purushothaman and leads the north support team. If any queries not moved or for any escalation, please do reach me. I am reachable at 9944334988 and the mail id is purushothaman.govind@myadrenalin.com ​ With respect to the below-given query, we went through the configuration and found that workflow is not configured for "approval notification".  ​ The system will trigger the approval mail notification, only if the approval mail notification is configured in the workflow definition. Yesterday, the team were tried to reach you to explain the same, but unfortunately not able to reach over the phone. Hence, the query was updated as "approval Notification" is not configured. ​ For the solution, please configure the workflow approval notification for the respective claim through "workflow definition master", before that make the mail content for "approval notification" in mail content builder, and proceed. ​ If the above configuration is not able to do at your end and required our help, please let us know.  ​ Hereafter, the team will update their mobile number in the portal, if the team is not able to communicate the update. so that you can reach that person to get clarified the query. Thanks & Regards, G.Purushothaman. Adrenalin eSystems Ltd(An Intellect Group Company) Direct: +91 44 30247425 | Web: www.myadrenalin.com  | Mobile: 9944334988, Hi, Thank you for your mail. I am on Sick leave today. Will respond to your mails once resume back to office --- Thanks & Regards, Mamalaivasan Subramanian 9841619630 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Dear Team, Issue is not that, actually most of the employees are getting that mail but few of the employees are not getting mail. The configuration is ready for few of the employees and I want to say that it should configured for all not for any specific employee. ​ Thanks & Regards ​ TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:66430d1d-1ec1-47ad-b91e-dea5f40d0ca0] ________________________________ , Not resolved, pls take remote of my system and guide me how to configure the same. ​ Thanks & Regards ​ TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:a9719617-a3fa-434a-bff7-36339b3f2e18] ________________________________ , Dear Mr. Purushothaman, As discussed on Friday I have checked the mail viewer but there is no message. Kindly set that mail on conveyance so that employee can get the imbursement for their claim, as mail are not shooting from the system the process is getting delayed. Pls provide me the screen shoot of the activity so that I can configure the same later, but pls configure the same as early as possible. ​ Thanks & Regards ​ TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:ee46af5c-2444-4b96-912b-72d2dc825472] ________________________________ , Hi Tanuj Mukherjee, As discussed over the call, you have received the mail from the portal and viewed the same using the mail viewer form so, we are closing the ticket. Abirami K
workflow in salary advance form
hi, Please add another level of approval in the workflow for salary advance form. L1- Reporting manager l2-HR L3- VP & Head - HR (Only for M level employees and RL Corporate) Regards Aishwrya
As we checked, There is no feasibility to enter the condition "Only for M level employees and RL Corporate​" as it is not defined in the product.
Product
Clarification
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, ​We tried to reach you over the call.But unfortunately call left unanswered. We need some clarifications over the requirement. Please let us know your available time to initiate call. ​ ​ Regards, Veerapandian R, Hi Aishwarya KV, As we checked, There is no feasibility to enter the condition "Only for M level employees and RL Corporate​" as it is not defined in the product. ​ Please check from your end and let us know. ​ Regards, Veerapandian R
UT Report (ticket number 330093)
Hi Support team, in line with the ticket number. 330093, the Undertime report the calculation is still wrong.
Closing this ticket, already pending in CSP
Geo Product
Configuration
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, ​The Fresh Desk is for ongoing ticket's and not for the pending tickets in CSP. The CSP portal will be available for the next 2 months for resolving all the pending tickets. So kindly follow up on the CSP ticket if needed. Hence closing this ticket from our end.
OU is showing different in Employment Details
OU of attached employee is showing different in employment details, Please check.
suggested Business unit form
Product
Clarification
null
Organization Structure
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13059, Hi Ekta, As per our standard product, In the employment details grid, the OU code will reflect and after clicking the record the OU name will reflect. For the reported mechanical OU, In the 'Business unit' form the OU name and OU codes are mentioned in different names. Attaching the Business unit screenshot for your reference. Due to that, the difference is showing in the employment details. If the same OU name and OU codes are mentioned, then this difference won't come. The same has been explained to you over the anydesk session. Request you to check and change the OU details as per your requirement.  ​ ​
Issue in Attendance Calender
Dear Team, C187522 Employee DOJ is 29th April. But 26 & 27 is showing as Absent.  Please check and resolve. Regards Venkatesh .P
Attendance cleared
Product
Data Correction
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12903, Hi Venkatesh, ​We will have a connection and check on the below reported query on showing absent before the joining date. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Venkatesh, As discussed, Please join the link, https://us02web.zoom.us/j/84636542424?pwd=a2hVK20yVE9VSGtublE0WDBNWHVVQT09 Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Venkatesh, Since the DOJ corrected on 29MAy2021 for the employee attendance was showing absent before dates. We have cleared the attendance captured absent days for the 26 & 27 and showing blank now. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
Scheduler Run Issue 2
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, As discussed, please check the Holiday calendar state wise whether Scheduler run or not. And i received employee mail his 21st April 21, Attendance showing blank. Please check the issue. And On 21-April-21 it was holiday in Uttar Pradesh for Ram Navmi. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 – 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> [cid:image001.jpg@01D74671.F0802E20] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Backend scheduler execution
Product
Service Request
null
Setup HRMS
null
null
null
Closed
Hi Nilesh Jaiswal, With reference to our discussion,we have now executed the scheduler for 21st April for all location employee and the mentioned employee's calendar is now updated as holiday. ​ Regards Wasim, Resolved Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 – 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife>
Need to PDF files as supporting documents in the COL and SL leave
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Currently system is not supporting PDF files while we are trying to upload documents for COL and SL leave type, please let us know how can we enable the same. Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Added PDF Format in Support documents in Adrenalin Configuration editor
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Configuration
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Setup HRMS
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Hi Rishi Ranka, We will connect through Zoom by 1500 HRS to check on why system is not accepting PDF format as supporting document, we will validate and assist on the same. ​ Regards Wasim, Hi Wasim, Please share the link and close it we are getting lot of queries. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Rishi Ranka, Please connect on below Link to check and assist on the reporting concern ​ https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 ​ Regards Wasim, Joined the link Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Rishi Ranka, With reference to our discussion,we have now enabled PDF Format for uploading documents in Leave Request forms ,please check and confirm us. ​ Regards Wasim
Record Resignation Form
Dear Priya, Kindly assist to block the record resignation form viewed by staff. The form must be only view and edit by HR fac.
Clarification
Product
Clarification
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Separation
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19041 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Priya, Kindly help me to check on the below: 1.The notice period detected in the record resignation form is captured from where. For staff ID 3061 - according to employee movement detail form, notice period during probation is 14 days & upon confirmation is 30 days. But for the same ID in record resignation form, the notice period show as 14 days. 2. pls provide data upload template for us to update the notice period upon confirmation for existing staffs., Hi Thilagavathi a/p Kumaran, We have disabled the form right to self user. We have scheduled "Position base notice period" in event scheduler, which will update automatically. Please use "Employee basic  info  update" template for  data upload in future. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
RE: Tax Computation sheet_Not Showing the Break up of Gross Salary
Dear Team, As per trail mail, The format of Tax Computation sheet (TCS)has been changed after the tax configuration for fy21-22 which had recently been done. Now TCS is showing only the "Gross Salary" without providing the breakup of its individual components e.g. Basic , HRA, Conveyance, Reimbursement, Driver, Bonus, incentives etc. We need the breakup of every value so that employee can match the same with their Pay slips and the same is also needed for filing TDS Return. Further this will lead to lots of queries from employees asking for how the Gross Sal is being calculated. So please look in to the same on priority. For sample case we attached tax computation sheet for the month of Mar'21 & Apr'21 one of our employee. Thanks & Regards, Yogesh Gupta Sr. Manager- HR & L&D SMC Group of Companies Landline: 011 - 30111000, Extn. 8755 Mob. No. 9717590675 SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy From: Dinesh Kumar Wadhwa [mailto:dinesh.wadhwa@smcindiaonline.com] Sent: 27 April 2021 18:34 To: 'Ankush Khanna' Cc: 'VinodJamar'; 'Rajeev Joshi'; 'Yogesh Kumar Gupta' Subject: Tax Computation sheet_Not Showing the Break up of Gross Salary Importance: High Dear Ankush, As discussed and explained by Joshi JI with you that from Apr2021, The format of Tax Computation sheet (TCS)has been changed after the tax config for fy21-22 which had recently been done. Now TCS is showing only the "Gross Salary" without providing the breakup of its individual components e.g. Basic , HRA, Conveyance, Reimbursement, Driver, Bonus, incentives etc. We need the breakup of every value so that employee can match the same with their Pay slips and the same is also needed for filing TDS Return. Further this will lead to lots of queries from employees asking for how the Gross Sal is being calculated. So pls look in to the same on priority. Thanks & Regards CA.Dinesh Kumar Wadhwa Finance, Accounts & Taxation HO - 11/ 6B, Pusa Road 3rd Floor, Shanti Chamber New Delhi -110005, Ph. 011-30111000, Ext. 842 www.smcindiaonline.com <http://www.smcindiaonline.com/> I www.smctradeonline.com <http://www.smctradeonline.com/> From: Rajeev Joshi [mailto:rajeevjoshi@smcindiaonline.com] Sent: 26 April 2021 19:16 To: 'Ankush Khanna' Cc: dinesh.wadhwa@smcindiaonline.com <mailto:dinesh.wadhwa@smcindiaonline.com> ; 'Yogesh Kumar Gupta' Subject: salary sheet diff.xlsx Dear Ankush Ji, Pfa... as discuss Thanks & regards Rajeev Joshi Financial Accounting & Taxation SMC Global Securities Ltd, HO -11/6B, Pusa Road, 3rd Floor, Shanti Chamber,New Delhi-110005. Ph no 011-30111000, Ext 830, M PH NO 9350450073 -- Disclaimer: This email and any files transmitted with it are confidential and are solely for the use of the individual or entity to whom it is addressed to. Any use, distribution, copying or disclosure of it by any other person is strictly prohibited. If you receive this transmission in error, please notify the sender by replying to this email and then destroy the message. Opinions, conclusions and other information in this message that do not relate to official business of SMC shall be understood to be neither given nor endorsed by SMC. Any information contained in this email, when addressed to SMC Clients is subject to the terms and conditions governing the client contract. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions. -- Disclaimer: This email and any files transmitted with it are confidential and are solely for the use of the individual or entity to whom it is addressed to. Any use, distribution, copying or disclosure of it by any other person is strictly prohibited. If you receive this transmission in error, please notify the sender by replying to this email and then destroy the message. Opinions, conclusions and other information in this message that do not relate to official business of SMC shall be understood to be neither given nor endorsed by SMC. Any information contained in this email, when addressed to SMC Clients is subject to the terms and conditions governing the client contract. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions. -- Disclaimer: This email and any files transmitted with it are confidential and are solely for the use of the individual or entity to whom it is addressed to. Any use, distribution, copying or disclosure of it by any other person is strictly prohibited. If you receive this transmission in error, please notify the sender by replying to this email and then destroy the message. Opinions, conclusions and other information in this message that do not relate to official business of SMC shall be understood to be neither given nor endorsed by SMC. Any information contained in this email, when addressed to SMC Clients is subject to the terms and conditions governing the client contract. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions.
the April Payroll has been processed from your end before the deployment of the FY 21-22 Patch, and after deployment the pay groups was confirmed for the april month pay process, hence the Tax data duplication occurred and the TCS was not reflected fine. We have rolled back the confirmed pay groups and then the same has been re processed from your end and duplication data has been corrected from our end.
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Data Correction
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Hi Yogesh Gupta, As discussed, we will check on the TCS and update you the status. Thanks & Regards,  Mohamed Moosa A, Hi Yogesh Gupta, As communicated over the call, post analyzing we have found that the April Payroll has been processed from your end before the deployment of the FY 21-22 Patch, and after deployment the pay groups was confirmed for the april month pay process, hence the Tax data duplication occurred and the TCS was not reflected fine. We have rolled back the confirmed pay groups and then the same has been re processed from your end and duplication data has been corrected from our end. Post that the TCS is reflecting fine now, the same has been confirmed from your end. Thanks & Regards,  Mohamed Moosa A, Issue Resolved.
FW: Switch to Year 2021-2022
Dear Ghulam /Dinesh, We would like to switch from the Year 2020-21 to 2021-22, at present 50 no of employee full and final Pending and Tax projection updating not done in software. Till year 2020-21 we updated 100 % in our OLD Payroll software. Since for the month of Apr-21 salary prepared in excel, because we unable to close Adrenaline 20-21. Request to close at backhand and allow to open year 2021-22 for opening Tax investment module and salary processing. Revert urgently how to switch the same from 20-21 to 21-22. Mobile No. 9137255607 Dhanashree Sawant. Functional Manager I Principal Officer F& A Dept. [Description: GSLogo] Kanjurmarg(E),Mumbai, India *: +022 4138 5000 | Ext :5232 * IP Phone : 37119 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. [http://gsmail.gsconst.co.kr/mail/webmail/rcvchk/check/?PARENT_KEY=VFlaUFIwMk1CNDc1MUM1MjY0QzdEOUVGNUYyRjgxOTJCODM1MjlAVFlaUFIwMk1CNDc1MS5hcGNwcmQwMi5wcm9kLm91dGxvb2suY29t&RECIP_EMAIL=bXlhZHJlbmFsaW5jb21Bc2suYWRyZW5hbGlubXlhZHJlbmFsaW5jb21Bc2suYWRyZW5hbGluQG15YWRyZW5hbGluY2FyZS5mcmVzaGRlc2suY29t&DISPLAY_NAME=bXlhZHJlbmFsaW5jb21Bc2suYWRyZW5hbGlubXlhZHJlbmFsaW5jb21Bc2suYWRyZW5hbGluJTQwbXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20=]
Financial year patch deployed
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Patch Deployment
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Tax
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Closed
Hi Dhanashree Sawant, From the above description, we understood that the financial year needs to change. ​ We are working on the same, we will keep you updated through the ticket portal. ​ Regards Prakash, Dear Team, Requested to close all employee whoever shown in Settlement entry except below employee : Employee Code Employee Name INM0010 Anand Rane INM0042 Ganesh Patil INM0171 Ravindra Kushare INM0193 Vivek Khedekar INM0269 Vijay Mayekar INM0343 Pravin Patil INM0367 Nitin Badhane INM0550 Shankar Shinde , Dear Team, Requested to close all employee whoever shown in Settlement entry for the F.Y. 20-21 ,even below employee also closed, revert once done. Employee Code Employee Name INM0010 Anand Rane INM0042 Ganesh Patil INM0171 Ravindra Kushare INM0193 Vivek Khedekar INM0269 Vijay Mayekar INM0343 Pravin Patil INM0367 Nitin Badhane INM0550 Shankar Shinde Thanks & Regards, Dhanashree Sawant. F& A Dept [Description: GSLogo] Kanjurmarg(E),Mumbai,India *: +022 4138 5000 | Ext :5232 * IP Phone : 37119 , Dear Team, Request to open Year 2021-22 , Guide for how to open and update Tax Investment on employee portal . , Hi Dhanashree Sawant, We are waiting for your IT person to install the vpn connection then only we can connect and resolve the same. Regards Prakash, Hi Dhanashree Sawant, As discussed we have completed the March month Confirm process.   Please take a necessary backup of the Application server and DB server.   Please let us know once the activity completed based on that we will take the connection and deploy the patches.   Prakash kumar​, Hi Dhanashree Sawant, We have deployed the financial year patch. ​ Regards Prakash
VL and AR (April 30, 2021 - May 01, 2021)
Hi Support Team, UTCI0330 filed an AR for May 01, 2021, but the part of AR goes to previous days (April 31, 2021) which the employee filed a VL.   The employee is present on a holiday (May 01, 2021)
Changes updated
Product
Data Correction
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Absence
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, We will check the same from our end and will update you on this., Hi Eric Fuertes, The AR has been moved to the previous date, however we have updated the necessary changes via back-end. Kindly check and confirm the same from your end., thank u anish, closing the ticket
FW: Employee creation not done - Divya and name change (Alakhya)
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls change name elakhya to alakhya. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Neelam M. Kasle Sent: Wednesday, May 12, 2021 9:44 AM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com> Subject: RE: Employee creation not done - Divya and name change (Alakhya) Dear Gyan, Mr. Divya M employee code creation done in adrenalin Alekhya exact name to change in the system. Regards, Neelam Kasle Human Resources From: Gyanamayee Swain Sent: 11 May 2021 14:24 To: Neelam M. Kasle <neelam.kasle@godrejagrovet.com<mailto:neelam.kasle@godrejagrovet.com>> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Subject: RE: Employee creation not done - Divya and name change (Alakhya) Dear Neelam, Pls send me screenshot from the system that you are getting while creating divya's id. Pls create all newly joined employee as on today. Also share Alekhya exact name to change in the system. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Gyanamayee Swain Sent: Monday, May 10, 2021 3:01 PM To: Neelam M. Kasle <neelam.kasle@godrejagrovet.com<mailto:neelam.kasle@godrejagrovet.com>> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Subject: Employee creation not done - Divya and name change (Alakhya) Dear Neelam, A discussed, pls share alakhya full name to me to correct her name in Adrenalin. Also pls create Divya id immediately because it is going to be escalated by Lokesh soon. Pls create today. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
clarification
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Clarification
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Employee Information
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Hi Gyanamayee, Name change of the employee can be done via "Employee Details" form. Please let us know if you are facing any challenges while doing the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Trying to change name but below employee is not visible in employee summary. Pls check and revert. Elekhya EV S [cid:image001.png@01D74772.F4CC1BE0] Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, PFB screenshot, the employee is reflecting while being searched. Please search in employee summary with employee id "900703". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , I have tried but it is not getting searched. Pls check. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As confirmed by you over the remote session, the employee was available for selection in the employee summary. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Mobile Application
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, The ask from the management is that all the forms which can be access on adrenalin Max desktop version, should be available on mobile application. Request you to let us know whether this case is right now available on mobile application or not. If not then what needs to be done. Regards Nidhi Shah Human Resources Axis Mutual Fund Contact on - 09890054902 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
The web application and mobile application are different platforms. And most of the forms available in the web application will be available on Mobile app too
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Clarification
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Hi Nidhi Shah, As discussed, The web application and mobile application are different platforms. And most of the forms available in the web application will be available on Mobile app too. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Nidhi Shah, As discussed, The web application and mobile application are different platforms. And most of the forms available in the web application will be available on Mobile app too. Post discussion If any requirement needs to done then it will be a new development. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
FW: Appraisal Status in system
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear team, Below employees have completed but the report says it is pending. Please look into it and resolve.. [cid:image001.png@01D74714.4B9F7B60] -----Original Message----- From: Gayathri D <gayathri.d1@exidelife.in> Sent: 11 May 2021 23:21 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Cc: Kapil S Bharatan <kapil.bharatan@exidelife.in> Subject: Appraisal Status in system Dear Sandeep, Attached the data extracted from HRIS by 10.30PM today, there is a mismatch in status compared to report extracted on 8th May. Completed cases are now reflecting as pending with manager and Manager pending cases are reflecting as self appraisal pending. Please refer last column for checking. Also in system the pending cases are not reflecting in RM's queue. Regards Gayathri ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Data correction
Customization
Data Correction
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Performance Appraisal
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Hi Sandeep Thungaturthy, we understand that the Below employees have completed but the report says it is pending. We will share the connection and we will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sandeep Thungaturthy, As discussed, we have attached the script and please execute the same. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Change in DOJ
Kindly change DOJ of QS2199938 from 17th May to 19th may2021
Change request
Product
Data Correction
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Setup HRMS
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, DOJ change required in the application for an employee hence we will proceed the changes and revert accordingly. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Raksha Dayma, Based on your request, we have changed the DOJ for the reported employee from 17-may-2021to 19-may-2021. Kindly check the same and revert your feedback.  ​ If any further clarification then we request to reach us. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
Test email
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] -- Sharon S. Ang Systems Implementation Head Information & Communication Technology PRIMER GROUP OF COMPANIES Primer Star Center, 2282 Leon Guinto Street, Malate, Manila <https://maps.google.com/?q=2282+Leon+Guinto+Street,+Malate,+Manila&entry=gmail&source=g> 1004 Philippines Tel: +63(2) 5 303 1234 www.primergrp.com | Facebook <http://facebook.com/PrimerGroup> | Twitter <http://twitter.com/PrimerGroup> | Instagram <http://instagram.com/PrimerGroup> -- This communication may contain confidential or privileged information. Any disclosure, copying, dissemination, or any action taken with reliance to it by others, other than the intended recipient, is strictly prohibited. If you have received it in error, please notify us immediately and then delete it. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
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Application Access Management
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Closed
Hi Sharon Ang, Thanks for raising ticket , please continue to raise ticket in Fresh desk. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
LEAVE STUCK QUEUE | EMPLOYEE 211208
For checking of stuck leave queue for employee 211208, pending for approver 82093, and dated May 3, 2021.
Queued Transaction got cleared
Product
Data Correction
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Workflow
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lean Edgar L Sibulo, Can we connect via teams to clear the queue for the mentioned transaction., Hi Anish, Lets connect once you’re available. Thank you, [cid:image005.png@01D7472F.EB5D8A50] Lean Edgar Sibulo HR Systems Support IT Application Management LSibulo@securitybank.com.ph<mailto:LSibulo@securitybank.com.ph> WFH: Monday – Friday The IT Solutions Delivery Division wants to do better. Give us feedback by taking our survey here<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.office.com%2FPages%2FResponsePage.aspx%3Fid%3DQaMY6zmL9EKjaLyzhelCL3hhZvTOb3VNocDybzf7NKlURDhDNE9UODlIOUhQQkFUMDdHMkVHWVRXRy4u&data=04%7C01%7CLSibulo%40securitybank.com.ph%7C5a4b49c5404f46ea3c2808d8f34d401c%7Ceb18a3418b3942f4a368bcb385e9422f%7C0%7C0%7C637526860402279463%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dpo9CBF0b1mSPT5xryhbaj2UaABmT3aXRDae8GjB4kQ%3D&reserved=0>. [A close up of a logo Description automatically generated] , Hi Lean Edgar L Sibulo, As mentioned, we have cleared the queued leave ​transaction via back-end. Kindly ask the approver to approve the same now and revert us with the feedback., Hi Anish, This has been resolved and have confirmed with the user that the transaction was approved.
Data Upload: Employment Data Change
In the Employment Data Change form, if I tag the Status from Probationer to Confirmed, what effective date of confirmation will it follow? Will it refer to the confirmation date we input during Employee Creation?
clarification
Product
Clarification
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Confirmation Management
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ellamae Regalario, Kindly provide effective date as per employee confirmed date. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi there! My last day with GroupM as HR Assistant is on May 14, 2021. I am now in the middle of handing over my responsibilities to our new HR member, Ma. Angela Clarisse Agustin (clarisse.agustin@groupm.com). Starting from here and moving forward, please always include her on the loop and I'll try my best to guide her on how to address your concerns. Thank you so much for the opportunity you've given me to work with you. I hope I was able to extend the assistance you need during my time with GroupM. Wishing you all the best. Take care! - Ella Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ , Hi Ellamae Regalario, New effective from date will be taken. Kindly provide effective from and do the same Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priya. The Data Upload template: Employment Data Change did not work. We successfully submitted the required information but upon checking, the employment status is still "Probationer" instead of "Confirmed" We have checked this via Employee Confirmation as well and the issue remains the same., Hi Ellamae Regalario, Please be noted that, this changes will make employee as confirmed in system directly. Please refer employment details form to check status. But however confirmation due on/ actual confirmation date will remain same as per system confirmation date. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
CICO Report for checking please
Hi, pls check these two cases: 1) Wrong or no undertime/tardiness computation 2) Day status showing different texts  More details in the attached.
Clarification
Product
Clarification
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Absence, Time and Attendance
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.129 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ma.Ramona.Ferriols, We working on the above reported concern we shall update you before EOD. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Ma.Ramona.Ferriols, 1) Wrong or no undertime/tardiness computation  -- Employee marked as halfday absent/half day present which you have renamed as Incomplete work shift hours. Half day absent days Tardiness/Undertime wont be calculated. 2) Day status showing different texts -- One employee is roasted as WeeklyOff another employee roasted as Holiday. Please check shift transactions report for further details. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, 1) Where does it say that its' HD absent/half day present. We're back to the discussion that a few minutes late should not be interpreted as half day absent. if that is the logic then when what is the purpose of the tardy and undertime columns? 2) they're both tagged as weekly off as shown in the screenshots of the shift planner, Hi Mon Ferriols, 1) Where does it say that its' HD absent/half day present. We're back to the discussion that a few minutes late should not be interpreted as half day absent. if that is the logic then when what is the purpose of the tardy and undertime columns?  --Hi Mon as discussed earlier this is product functionality Either you can reduce the working hours in shift master form or you can send us the scenario sheets to handle in customization.  2) they're both tagged as weekly off as shown in the screenshots of the shift planner --Please refer shift transactions form & below screenshot taken from backend. you may refer the shift transactions report. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priya, why is there a difference between what we see in the planner and what you see at the backend? , Hi Mon Ferriols, Please check the below screenshot it indicates the same in front end report as well no action taken from our end. Please refer Shift Transactions form to get custom shift employees shift details. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, we were looking at the shift monthly calendar. Do you mean to say we shouldn't be using that?, Hi Mon Ferriols, ​ Even in Shift Monthly Calendar form also it is tagged as such only. Please refer the attachment. Blue indicates Weekly off. Dark yellow indicated holiday. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, HI Priya, pls refer to my original attachment. We are talking about two different dates. Not just May 1. Thanks., Hi Mon, Apologies Mon & Thanks for correcting the date. Upon checking in holiday master compensation date has been provided for that holiday date. We have removed from our end via backend & executed scheduler for apr 21 2021 in backend. please check now. note: By submitting as blank& executing "Attendence Weeklyoff Holiday For Past Date" scheduler will also help. same we have done in backend. Hope it helps ! ​ Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, 1) Noted on the holiday status tagging. Will check and validate 2) About the undertime and tardiness, outside of the discussion on the definition of what half day absent is, can you check why there wasn't any undertime/tardiness computed at all? , Hi Mon Ferriols, About the undertime and tardiness, outside of the discussion on the definition of what half day absent is, can you check why there wasn't any undertime/tardiness computed at all?  -- Tardiness/Undertime will be captured when employee marks full day present. Because in this scenario already employee marked as absent for half day since it is already deducted undertime & tardiness will not be captured again. Incase if employee applied leave for half day then tardiness/undertime will be captured. Full day absent/Half day absent system wont capture the tardiness/undertime. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
testing email
testing email
clarification
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Clarification
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Time & Attendance Management
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 Edg/90.0.818.56 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Charisse Jane Abad, We have received your requested, please continue to raise your request through Fresh Desk. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
Reporting manager reflecting blank
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team In the QCR_109 report as well as in the system, Dhivyasree Muthuvelu(X5Y) reporting is blank. Hence request you to update his reporting to Venkatesh Sadasivam(Y6U) Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Data correction
Customization
Data Correction
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Employee Information
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Closed
Hi Balaji Damodaran, we understand that the In the QCR_109 report as well as in the system, Dhivyasree  Muthuvelu(X5Y) reporting is blank.  We will update the reporting to  Venkatesh  Sadasivam(Y6U) and revert you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Balaji Damodaran, As per the request, we have updated the reporting to  of Dhivyasree  Muthuvelu(X5Y)   to Venkatesh  Sadasivam(Y6U)   Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Intern leave credit issues, CLINT and SLINT
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, As per the policy every month 1 CLINT and 1SLINT leave should be credited but its not happening, please check. Employee ID Employee Name Leave Type Opening Balance Credit Debit Closing Balance INT0101 Arushi Gupta BL:Birthday Leave 1 0 0 1 INT0101 Arushi Gupta CLINT:Causal Leave 0 1 0 1 INT0101 Arushi Gupta SLINT:Sick Leave 0 1 0 1 Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
scheduler not configured.
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Configuration
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Absence, Time and Attendance
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Hi Rishi Ranka, Please join  us in the below link to check on this: https://fastsupport.gotoassist.com/717234655 we require your db server. Thanks, Sumithra., Dear Sender Thank you for your mail, Please be informed ,On account of Ramzan i will be on leave (14-May-2021).I will be resuming on 17th May 2021 and connect with you for queries raised during this period." Regret any inconvenience caused. Regards Wasim This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Sumithra, Let me know if you are available today. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Rishi Ranka, I am available. Please join in the below link at your convenient time and call me once you join: https://fastsupport.gotoassist.com/237278529 ​ Thanks, Sumithra., Joined Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Rishi Ranka, ​ As you could not provide us the connection due to issue in your system, we will connect tomorrow.  Thanks, Sumithra., Hi Rishi Ranka, Please join us in the below link with your servers: https://fastsupport.gotoassist.com/325133312, Hi Rishi Ranka, ​As you could not join us in the below link, we request you to connect with us tomorrow to check on this issue. ​ Thanks, Sumithra., Hi, There is some server issue hopefully will get resolved tomorrow. I will join tomorrow. Thanks Rishi Ranka Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ , Hi Rishi Ranka, Please join us in the below link: https://fastsupport.gotoassist.com/788733740, Joined Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 , Hi Rishi Ranka, The leave general credit scheduler has to be configured to run on 01st of every month for the automatic leave credit.  The leave credit for march month is done from backend. ​ We have also run the credit for month of apr and may from the backend as we have crossed. The leave credit scheduler is configured and from next month you will get monthly credit. ​ No other leave type is configured for monthly credit. Please reach me for any clarification. ​ Thanks, Sumithra. ​ ​
FW: Appraisal status error
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We still issue sin the report of the PDR status report.. We have 85 employees where the status is showing as wrong. Regards Sandeep Thungaturthy From: Gayathri D <gayathri.d1@exidelife.in> Sent: 13 May 2021 21:53 To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in> Cc: Kapil S Bharatan <kapil.bharatan@exidelife.in> Subject: Appraisal status error Importance: High Dear Sandeep, Can you please check and help on this. Still the below employees status is showing wrong in the report, instead of Manager appraisal pending (for those cases where self appraisal has been submitted by the employees) and completed (for the cases Manager has approved). Employee ID Employee Name Date Of Joining/Re employed Level Designation Permitted Location Department Sub Department Current Region Appraiser Reviewer HRBP LT Member STATUS 11142 Rahul Kohli 04 Jun 2007 M5 General Manager - Project Management Head Office Project Management Project Management HO 5278 - Rangarajan B N 15 - Kshitij Jain Neha Sinha Rangarajan B N Manager Appraisal pending 13545 Somaiah B M 08 Oct 2007 M5 General Manager - Sales Strategy & Support Head Office Sales Strategy & Support - Agency Sales Strategy & Support - Agency HO 231 - Rajeev Kanal 33 - Rahul Agarwal Bindu T C Rahul Agarwal Manager Appraisal pending 150 Shankar K S 01 Feb 2002 M6 VP - Human Resources Head Office Sales HR Sales HR HO 33 - Rahul Agarwal 15 - Kshitij Jain Neha Sinha Rahul Agarwal Self Appraisal Pending 16497 N Ramana Kumar Dutt 01 Feb 2008 M6 Vice President - Sales Support Head Office Sales Strategy & Support - B&C Sales Strategy & Support - B&C HO 33 - Rahul Agarwal 15 - Kshitij Jain Stefan Roque Rahul Agarwal Manager Appraisal pending 1822 Mahesh Sharma 09 Nov 2004 M6 Vice President MIS and Taxation Head Office Finance & Control Financial Planning & Analysis HO 15 - Kshitij Jain - Neha Sinha Kshitij Jain Manager Appraisal pending 2119 Rajendra Prasad 17 Feb 2005 M8 Executive Vice President - Financial Controller Head Office Finance & Control Financial Accounting & Reporting HO 15 - Kshitij Jain - Neha Sinha Kshitij Jain Manager Appraisal pending 2124 Chetan Malhotra 17 Feb 2005 M6 Vice President Shared Services Head Office Shared Services Shared Services HO 20202 - B Ashwin 15 - Kshitij Jain Anupriya Bhatt B Ashwin Manager Appraisal pending 2229 Bappaditya Basu 05 Apr 2005 M7 Senior Vice President - Corporate Agency & Broking Kolkata - Mangoe Lane Corporate Agency & Broking DST & Venue Channel East 45669 - Venkatesh G Naidu 33 - Rahul Agarwal Stefan Roque Venkatesh G Naidu Self Appraisal Pending 25567 Narendra N Gandhi 05 Jun 2009 M7 Senior Vice President - Zonal Head - Agency Andheri - Mumbai Agency Agency West 3344 - Prasant Paidisetty 33 - Rahul Agarwal Bindu T C Prasant Paidisetty Manager Appraisal pending 28764 M Manikandan 11 Nov 2009 M2 Regional Channel Development Manager Ramakrishna Road - Salem Business & Competency Development Channel Development Tamil Nadu 57022 - Thamizharasan R 34276 - Zahir Khatry Bindu T C Rahul Agarwal Manager Appraisal pending 320 Ishwar S B 09 Oct 2002 M5 General Manager - Sales Strategy & Support Head Office Sales Strategy & Support - Agency Sales Strategy & Support - Agency HO 231 - Rajeev Kanal 33 - Rahul Agarwal Bindu T C Rahul Agarwal Manager Appraisal pending 32737 Pranav Parekh 22 Jun 2010 M6 Vice President - Investments Andheri - Mumbai (Inv) Investments Investments - Front Office West (Inv) 42474 - Shobit Gupta 34958 - Shyamsunder Ramchandra Bhat Neha Sinha Shyamsunder Bhat Manager Appraisal pending 33220 Vaishali URS 19 Jul 2010 M6 Vice President - Legal Head Office CLCSA Legal HO 5278 - Rangarajan B N 15 - Kshitij Jain Neha Sinha Rangarajan B N Manager Appraisal pending 34957 Chinnadurai N 27 Sep 2010 M7 Senior Vice President - Corporate Services & Procurement Head Office Finance & Control Procurement HO 15 - Kshitij Jain - Neha Sinha Kshitij Jain Self Appraisal Pending 36828 Rajesh Kumar 06 Dec 2010 M0 Assistant Manager - Customer Services Janakpuri Field Operations & Customer Services Field Operations & Customer Services North 83788 - Debsankar Dasgupta 205 - M Sree Hari Amit Raina B Ashwin Self Appraisal Pending 39471 ANSHUL GARG 19 May 2011 M6 Vice President Corporate Agency & Broking Barakhamba Road - Delhi Corporate Agency & Broking DST & Venue Channel North 45669 - Venkatesh G Naidu 33 - Rahul Agarwal Stefan Roque Venkatesh G Naidu Manager Appraisal pending 45016 Francis Shylesh Correya 13 Feb 2012 M5 General Manager - Anti Fraud & Vigilance Head Office CLCSA Anti Fraud & Vigilance HO 5278 - Rangarajan B N 15 - Kshitij Jain Neha Sinha Rangarajan B N Manager Appraisal pending 45137 Yogendra Singh 20 Feb 2012 E3 Operations Lead - Policy Servicing Head Office Customer Services Policy Servicing HO 57368 - Vivek Kumar Jha 27788 - Tenzing Tsomo Bhutia Anupriya Bhatt B Ashwin Manager Appraisal pending 46115 Yogesh Verma 14 May 2012 M3 Senior Manager - New Business Operations Head Office Customer Services New Business Operations HO 91096 - J Krishna Mohan 22521 - Sudeep Kurian George Anupriya Bhatt B Ashwin Manager Appraisal pending 47458 Rahul S Menon 30 Jul 2012 M4 Deputy General Manager - Corporate Agency & Broking Aluva Corporate Agency & Broking Branch Channel Kerala 50733 - Anandhapadmanabhan V 45669 - Venkatesh G Naidu Stefan Roque Venkatesh G Naidu Self Appraisal Pending 50733 Anandhapadmanabhan V 03 Apr 2013 M6 Vice President Corporate Agency & Broking Anna Salai - Chennai Corporate Agency & Broking Branch Channel Tamil Nadu 45669 - Venkatesh G Naidu 33 - Rahul Agarwal Stefan Roque Venkatesh G Naidu Self Appraisal Pending 5288 Meenakshi Suresh 03 Jul 2006 M7 Senior Vice President - Internal Audit Head Office Internal Audit Internal Audit HO 15 - Kshitij Jain - Neha Sinha Kshitij Jain Manager Appraisal pending 53913 Yatin H Shah 11 Nov 2013 M6 Vice President Investments Operations Head Office Finance & Control Investment Operations HO 15 - Kshitij Jain - Neha Sinha Kshitij Jain Manager Appraisal pending 57037 Anuj Tripathi 01 Jul 2014 M6 Vice President - Group Business Andheri - Mumbai Group Business Group Business West 45669 - Venkatesh G Naidu 33 - Rahul Agarwal Stefan Roque Venkatesh G Naidu Manager Appraisal pending 57082 Vijayakumar S 25 Jun 2014 M0 Assistant Manager - Corporate Agency & Broking Anna Salai - Chennai Corporate Agency & Broking Branch Channel Tamil Nadu 50733 - Anandhapadmanabhan V 45669 - Venkatesh G Naidu Stefan Roque Venkatesh G Naidu Manager Appraisal pending 59298 Rejo P Thomas 27 Oct 2014 M6 Vice President - Chief Information Security Officer Head Office Risk Management Information Risk Management HO 5278 - Rangarajan B N 15 - Kshitij Jain Neha Sinha Rangarajan B N Manager Appraisal pending 59547 S R Leelavathy . 01 Nov 2014 M3 Senior Manager - Sales Training Anna Salai - Chennai Direct Channel Direct Channel - Sales Training Tamil Nadu 77080 - Sudeep Banerjee 45669 - Venkatesh G Naidu Bindu T C Venkatesh G Naidu Self Appraisal Pending 59786 Starlin T S 15 Nov 2014 M0 Channel Development Manager Chetpet - Chennai Business & Competency Development Channel Development Tamil Nadu 57022 - Thamizharasan R 34276 - Zahir Khatry Bindu T C Rahul Agarwal Manager Appraisal pending 60551 Mukesh Kumar Jha 19 Jan 2015 M2 Manager - Underwriting Head Office Customer Services Underwriting HO 91096 - J Krishna Mohan 22521 - Sudeep Kurian George Anupriya Bhatt B Ashwin Manager Appraisal pending 61247 Triveni Sharath 04 Mar 2015 M2 Manager - Risk Management Unit Head Office Customer Services Risk Management Unit HO 91096 - J Krishna Mohan 22521 - Sudeep Kurian George Anupriya Bhatt B Ashwin Manager Appraisal pending 62565 Himanshu Padhiar 15 May 2015 M4 Deputy General Manager - Corporate Agency & Broking Ranchi (E) Corporate Agency & Broking DST & Venue Channel East 2229 - Bappaditya Basu 45669 - Venkatesh G Naidu Stefan Roque Venkatesh G Naidu Manager Appraisal pending 62888 Preetika Rohatgi 18 Jun 2015 M3 Senior Manager - Human Resources Barakhamba Road - Delhi Sales HR Sales HR North 150 - Shankar K S 33 - Rahul Agarwal Neha Sinha Rahul Agarwal Self Appraisal Pending 647 Ganesh B M 30 Jun 2003 M5 Regional Manager Centenary Building - Bangalore Bancassurance Co-operative Banks Karnataka & Goa 87168 - Mohandas Muthiah 33 - Rahul Agarwal Stefan Roque Rahul Agarwal Self Appraisal Pending 67236 Sharath Kumar 12 May 2016 E2 Senior Executive - Underwriting Head Office Customer Services Underwriting HO 77178 - Varakala Ravi 91096 - J Krishna Mohan Anupriya Bhatt B Ashwin Self Appraisal Pending 68094 Sonali Sinha 24 Jun 2016 M0 Assistant Manager - Human Resources Barakhamba Road - Delhi Sales HR Sales HR North 62888 - Preetika Rohatgi 150 - Shankar K S Neha Sinha Rahul Agarwal Manager Appraisal pending 70061 Kuldeep Sharma 22 Sep 2016 E3 Operations Lead - Customer Services Bharatpur Field Operations & Customer Services Field Operations & Customer Services West 16521 - Abhishek Kumar Pandey 71951 - Joydeep Banerjee Amit Raina B Ashwin Self Appraisal Pending 74530 Vagicherla Bharath 31 Aug 2017 M2 Manager-Enterprise Application Integration Head Office Information Technology Enterprise Applications Integration HO 61278 - Nandakishora B C 88913 - Ayan De Neha Sinha B Ashwin Manager Appraisal pending 76678 Raman Walia 31 Jan 2018 M1 Channel Development Manager Dehradun Business & Competency Development Channel Development North 34276 - Zahir Khatry 231 - Rajeev Kanal Bindu T C Rahul Agarwal Manager Appraisal pending 77080 Sudeep Banerjee 02 Mar 2018 M5 General Manager - Sales Training Head Office Direct Channel Direct Channel - Sales Training HO 45669 - Venkatesh G Naidu 33 - Rahul Agarwal Bindu T C Venkatesh G Naidu Manager Appraisal pending 77178 Varakala Ravi 12 Mar 2018 M4 Deputy General Manager - Underwriting Head Office Customer Services Underwriting HO 91096 - J Krishna Mohan 22521 - Sudeep Kurian George Anupriya Bhatt B Ashwin Manager Appraisal pending 77319 Roja P 11 Apr 2018 E1 Executive - Alliances Adyar - Chennai Corporate Agency & Broking Branch Channel Tamil Nadu 66964 - Vairamuthu S 47458 - Rahul S Menon Stefan Roque Venkatesh G Naidu Manager Appraisal pending 77809 Shobhit Sharma 29 May 2018 E2 Senior Executive - Customer Services Mathura Field Operations & Customer Services Field Operations & Customer Services North 61172 - Narendra Kumar Mishra 83788 - Debsankar Dasgupta Amit Raina B Ashwin Self Appraisal Pending 77822 Naveed Pasha 01 Jun 2018 M2 Manager - Cross Sell Bangalore - Serco Marketing Cross Sell Karnataka & Goa 4427 - Praveen Kumar P 87151 - Amaresh Jena Neha Sinha Amaresh Jena Manager Appraisal pending 78716 Mamatha H 01 Aug 2018 E2 Senior Executive - Customer Services Yelhanka - Bangalore Field Operations & Customer Services Field Operations & Customer Services Karnataka & Goa 53098 - Sridhar B K 5384 - Eldhose P K Amit Raina B Ashwin Manager Appraisal pending 78719 Triveni S 01 Aug 2018 E3 HR Lead Centenary Building - Bangalore Sales HR Sales HR Karnataka & Goa 58657 - Stefan Roque 150 - Shankar K S Neha Sinha Rahul Agarwal Self Appraisal Pending 78933 Suma Ghosh 13 Aug 2018 E3 HR Lead Andheri - Mumbai Sales HR Sales HR West 58657 - Stefan Roque 150 - Shankar K S Neha Sinha Rahul Agarwal Self Appraisal Pending 8003 Raja Nayeem Mohammed Khan 29 Jan 2007 M5 General Manager - Sales Strategy & Support Head Office Sales Strategy & Support - Agency Sales Strategy & Support - Agency HO 73594 - Somesh Mahajan 231 - Rajeev Kanal Bindu T C Rahul Agarwal Manager Appraisal pending 80126 Jaswant Singh 17 Oct 2018 M0 Channel Development Manager Patiala Business & Competency Development Channel Development North 65746 - Anup Sharma 34276 - Zahir Khatry Bindu T C Rahul Agarwal Self Appraisal Pending 80688 Dusari Nagarani 23 Nov 2018 M1 Channel Development Manager Secunderabad Business & Competency Development Channel Development Andhra Pradesh 45695 - Balraj B 34276 - Zahir Khatry Bindu T C Rahul Agarwal Self Appraisal Pending 81789 Alajpuri Sathish 30 Jan 2019 M0 Channel Development Manager Kothagudem Business & Competency Development Channel Development Andhra Pradesh 69173 - Bandhanakanti Geetha 45695 - Balraj B Bindu T C Rahul Agarwal Manager Appraisal pending 82826 Venkatesh M 11 Apr 2019 M1 Deputy Manager - Sales Strategy & Support Head Office Sales Strategy & Support - B&C Sales Strategy & Support - B&C HO 83673 - Ansuya Kar 16497 - N Ramana Kumar Dutt Stefan Roque Rahul Agarwal Manager Appraisal pending 82848 Lalji Babubhai Patel 16 Apr 2019 M7 Senior Vice President - Direct Channel Head Office Direct Channel Direct Channel HO 45669 - Venkatesh G Naidu 33 - Rahul Agarwal Bindu T C Venkatesh G Naidu Manager Appraisal pending 82905 Sangay Tenzin 22 Apr 2019 M5 General Manager - Anti Fraud & Vigilance Head Office CLCSA Anti Fraud & Vigilance HO 5278 - Rangarajan B N 15 - Kshitij Jain Neha Sinha Rangarajan B N Manager Appraisal pending 83674 Adil Majeed 03 Jun 2019 M2 Manager - Cross Sell Head Office Marketing Cross Sell HO 4427 - Praveen Kumar P 87151 - Amaresh Jena Neha Sinha Amaresh Jena Manager Appraisal pending 84121 Ashima Mathur 01 Jul 2019 M1 Deputy Manager - Shared Services - HR Head Office Shared Services Shared Services - HR HO 51058 - Rajendra Kumar R 2124 - Chetan Malhotra Anupriya Bhatt B Ashwin Manager Appraisal pending 84553 Varinder Kaur 12 Jul 2019 M0 Channel Development Manager Ferozpur Business & Competency Development Channel Development North 65746 - Anup Sharma 34276 - Zahir Khatry Bindu T C Rahul Agarwal Self Appraisal Pending 84583 Pooja Yadav 15 Jul 2019 M0 Assistant Manager - Human Resources Barakhamba Road - Delhi Sales HR Sales HR North 62888 - Preetika Rohatgi 150 - Shankar K S Neha Sinha Rahul Agarwal Manager Appraisal pending 84960 Kolla Kiran Kumar 05 Aug 2019 M2 Manager - Cross Sell Vishakhapatnam Marketing Cross Sell Andhra Pradesh 4427 - Praveen Kumar P 87151 - Amaresh Jena Neha Sinha Amaresh Jena Manager Appraisal pending 85012 Rupesh A 07 Aug 2019 M2 Manager - Sales Strategy & Support Head Office Sales Strategy & Support - B&C Sales Strategy & Support - B&C HO 83673 - Ansuya Kar 16497 - N Ramana Kumar Dutt Stefan Roque Rahul Agarwal Manager Appraisal pending 85247 Sushil Jayprakash Pal 20 Aug 2019 M4 Deputy General Manager - Sales Strategy & Support Head Office Direct Channel Direct Channel - Sales Strategy & Support HO 45669 - Venkatesh G Naidu 33 - Rahul Agarwal Bindu T C Venkatesh G Naidu Manager Appraisal pending 85275 Geetimalika Handique Bordoloi 02 Sep 2019 M1 Channel Development Manager Guwahati Business & Competency Development Channel Development East 16083 - Tina Chakraborty 34276 - Zahir Khatry Bindu T C Rahul Agarwal Manager Appraisal pending 86289 Kunal Goniyal 21 Oct 2019 M2 Manager - Corporate Services Barakhamba Road - Delhi Finance & Control Corporate Services North 34957 - Chinnadurai N 15 - Kshitij Jain Neha Sinha Kshitij Jain Self Appraisal Pending 87151 Amaresh Jena 23 Dec 2019 M8 Executive Vice President - Marketing Head Office Marketing Marketing HO 15 - Kshitij Jain - Neha Sinha Amaresh Jena Self Appraisal Pending 87492 Praveen Kumar M 18 Jan 2020 E2 Senior Executive - Human Resources Centenary Building - Bangalore Sales HR Sales HR Karnataka & Goa 58657 - Stefan Roque 150 - Shankar K S Neha Sinha Rahul Agarwal Self Appraisal Pending 88020 Anjana K R 13 Mar 2020 E3 Lead - Corporate Agency & Broking Head Office Corporate Agency & Broking Corporate Agency & Broking HO 45669 - Venkatesh G Naidu 33 - Rahul Agarwal Stefan Roque Venkatesh G Naidu Manager Appraisal pending 88068 Shirish Subhash Nachane 02 May 2020 M4 Deputy General Manager - Regional Head - Agency Chembur - Mumbai Agency Agency West 91207 - Dinesh Vichare 3344 - Prasant Paidisetty Bindu T C Prasant Paidisetty Self Appraisal Pending 88245 Praharsh Pandey 29 Jun 2020 M2 Manager - Cross Sell Head Office Marketing Cross Sell HO 4427 - Praveen Kumar P 87151 - Amaresh Jena Neha Sinha Amaresh Jena Manager Appraisal pending 88870 Sachin Raghuvanshi 19 Aug 2020 E1 Executive - Customer Services Gurgaon Field Operations & Customer Services Field Operations & Customer Services North 36828 - Rajesh Kumar 83788 - Debsankar Dasgupta Amit Raina B Ashwin Self Appraisal Pending 88875 Kapil S Bharatan 01 Sep 2020 M6 Vice President - Human Resources Head Office Human Resources Human Resources HO 86259 - Dola Mukherjee 15 - Kshitij Jain Neha Sinha Dola Mukherjee Self Appraisal Pending 88913 Ayan De 04 Sep 2020 M8 Chief Technology Officer Head Office Information Technology Information Technology HO 20202 - B Ashwin 15 - Kshitij Jain Neha Sinha B Ashwin Manager Appraisal pending 89138 Sikandar Singh 14 Sep 2020 M3 Area Manager Gurgaon Direct Channel Direct Channel - Sales North 164 - Nitin Dhamija 82848 - Lalji Babubhai Patel Bindu T C Venkatesh G Naidu Self Appraisal Pending 89569 Mohan Thoka 21 Oct 2020 E1 Executive - Customer Services Chittoor Field Operations & Customer Services Field Operations & Customer Services Andhra Pradesh 14838 - S Subrahmanyam 77692 - Ajay Thakur Amit Raina B Ashwin Self Appraisal Pending 89573 P RAMESH YADAV 26 Oct 2020 M0 Channel Development Manager Ongole Business & Competency Development Channel Development Andhra Pradesh 82776 - Taduvai Geetha Sudha 34276 - Zahir Khatry Bindu T C Rahul Agarwal Manager Appraisal pending 89581 Zabi Ulla 02 Nov 2020 E2 Senior Executive - Policy Servicing Head Office Customer Services Policy Servicing HO 13478 - P S Sumathi 27788 - Tenzing Tsomo Bhutia Anupriya Bhatt B Ashwin Self Appraisal Pending 89585 G M Kiran Kumar 03 Nov 2020 E2 Senior Executive - SS - Financial Operations Head Office Shared Services Shared Services - Financial Operation HO 941 - Mohan Khatri 2124 - Chetan Malhotra Anupriya Bhatt B Ashwin Self Appraisal Pending 89821 Bhavatarini Satyamurthy 18 Nov 2020 E3 Lead - Sales Strategy & Support Head Office Sales Strategy & Support - Agency Sales Strategy & Support - Agency HO 73594 - Somesh Mahajan 231 - Rajeev Kanal Bindu T C Rahul Agarwal Self Appraisal Pending 90123 Durga prasad Paleti 14 Dec 2020 M2 Regional Channel Development Manager Guntur Business & Competency Development Channel Development Andhra Pradesh 82776 - Taduvai Geetha Sudha 34276 - Zahir Khatry Bindu T C Rahul Agarwal Self Appraisal Pending 90143 Raymond Arthur Williamson 18 Dec 2020 E2 Senior Executive - Human Resources Chetpet - Chennai Sales HR Sales HR Tamil Nadu 88000 - Yathender Sharma N 150 - Shankar K S Neha Sinha Rahul Agarwal Self Appraisal Pending 90178 Atul Jha 21 Dec 2020 M3 Senior Manager - Business Assurance Head Office Strategy Business Assurance HO 54968 - Rajiv Dhar 57494 - Sanjay Kumar Tiwari Neha Sinha B Ashwin Self Appraisal Pending 90182 R Geetha 23 Dec 2020 M0 Channel Development Manager Pondicherry Business & Competency Development Channel Development Tamil Nadu 86305 - Muthuraja T 34276 - Zahir Khatry Bindu T C Rahul Agarwal Self Appraisal Pending 85870 Manish Kumar 30-Sep-19 E2 Senior Executive - Customer Services Prithviraj Road - Jaipur Field Operations & Customer Services Field Operations & Customer Services West 16521 - Abhishek Kumar Pandey 71951 - Joydeep Banerjee Amit Raina B Ashwin Self Appraisal Pending 86531 Mona Shaikh 06-Nov-19 M2 Senior Channel Development Manager Prithviraj Road - Jaipur Business & Competency Development Channel Development West 34276 - Zahir Khatry 231 - Rajeev Kanal Bindu T C Rahul Agarwal Self Appraisal Pending 86711 Gyanendra Kumar Shukla 25-Nov-19 E2 Senior Executive - Customer Services Raipur Field Operations & Customer Services Field Operations & Customer Services West 65303 - Roshan Gulab Sontakke 71951 - Joydeep Banerjee Amit Raina B Ashwin Self Appraisal Pending 86713 Gayathri R 25-Nov-19 M0 Channel Development Manager Jayanagar - Bangalore Business & Competency Development Channel Development Karnataka & Goa 34276 - Zahir Khatry 231 - Rajeev Kanal Bindu T C Rahul Agarwal Self Appraisal Pending 87159 Sunil H Rayanagoudar 27-Dec-19 E2 Senior Executive - CRA Hubli Field Operations & Customer Services Customer Relations Karnataka & Goa 14688 - Vikram R Sattur 5384 - Eldhose P K Amit Raina B Ashwin Self Appraisal Pending Warm Regards Gayathri D Human Resources Exide Life Insurance Company Limited T +91 80 6799 9200 EXT 6138 E gayathri.d1@exidelife.in<mailto:gayathri.d1@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited. 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pms not initiated and no entry in queue table
Customization
Data Correction
null
Performance Appraisal
null
null
null
Closed
Hi Sandeep Thungaturthy, we understand that the report of the PDR status report. 85 employees where the status is showing as wrong. We will share the connection and resolve the same  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sandeep Thungaturthy, ​We have discussed with Mr. Sandeep and shared 4 instances, among which for few PMS is not initiated and for few Goal setting is not initiated, and for few the necessary scripts are shared. ​ Please verify these scenarios, do the needful from users end and initiate the process wherever required, verify the report and let us know your feedback. Thanks and Regards, Dhivya . V
Experience Category
Hi Priya,   This is in continuation of our inquiry re: Experience Category. Please delete the following:   Call Centre Experience Collections Non Voice / Intl. CC Exp.   Kindly check first if there’s a mapped employee on any of these categories. Please reach out to Clarisse (clarisse.agustin@groupm.com) and Ynna (ynna.salazar@groupm.com) moving forward if you have any question related to this. Our team is planning to add the appropriate list of experience categories as aligned to our business. 
Service Request
Product
Data Correction
null
Confirmation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13223, , Hi Ellamae Regalario, We have verified the same, no employee is mapped. so we have deleted the mentioned categories as per request. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
RO miss match
Dear Madam, please find the attachment.  for the attached employees RO is changed automatically. on 27th April employees are seen in some RO and from 1st May there are seen in old RO from where we have moved them by doing split merge. there are no transaction found in employee movement I report. Regards, Sowmya
Employees Ou has been updated
Product
Service Request
null
Employee Movement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We are trying to reach unable to take the call. Kindly let us know your convenient time. We will initiate the connection and analyze the below-reported scenario.  Regards, Srujana.M, Dear Madam, for 3 employees the RO changes are not reflecting. Madam , RO changes are done but the calendar is seen as wrong request you to please help by changing the calendar of the attached employees as same as RO. Regards, Sowmya, Hi Sowmya, As per your request , we have changed the below reported employees calendar names.  ​ Request you to check and revert for any further clarifications.  ​ Regards, Srujana.M, Dear Madam, for the above ticket only request you to please update the Unit of the employees. Regards, Sowmya, Hi Sowmya, As per your request, we have updated the OU for below reported employees.  ​ Please check and revert for any further clarifications.  Regards, Srujana.M ​
Goal sheet issue P0872_ Nitish Bhardwaj
P0872_Nitish Bhardwaj not able to view any goal in Goal setting page refer to attached screenshot
"Template Mapping" form
Customization
Clarification
null
Goal Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13283, Hi Pratap Singh, Post Analysis, in the "Template Mapping" form for the Employee - P0872_Nitish Bhardwaj  with the below  Position Name - Central Support Manager - CF Ops (Repayment Monitoring & Acc. Maintainance) Template - Central Support Manager - CF Ops (NOC) There is no mapping for the position. Please check with the HR Team and map the position and update us so that we can initiate the goals for the employees. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Position Wise Designation Report Required.
Dear Vijaya, As discussed, please provide us Position wise designation Report in Excel. Thanks, Sandip Chanda 8585059226
Position based designation report from our end,
Product
Service Request
null
Personal Data
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13248, Hi Sandip Chanda, ​ As per request, We have provided the Position based designation report from our end, ​ Kindly check from your end and share feedback. Thanks and Regards Vijayakumar k
competency part is blank Priyanka Kumari
There is no inputs in the competency part , screenshot attached employee id:- P2585  Employee Name:- Priyanka Kumari
Data correction
Customization
Data Correction
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13280, Hi Pratap Singh, Please check with the Employee - P2585  and confirm whether the Goals can be rested and again it should be Saved/submitted and then it should be approved by the Approver. Kindly do the needful. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Kindly confirm on the below so that we can reset the goals and reinitiate it. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Employee Basic info update effect date required
Dear Balaji,   Good Noon.   As discussed over call, I have attached the effective data for the attached list.   Please cross check once in the “Employment Details” form for the latest effective date and revert if any help required from our end.
Effective date
Product
Service Request
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Employee Information
null
null
null
Closed
created_by: 2043095590673 time: 2021-05-13 11:08:03 UTC
FW: Attendance Regularization Actioned by You Moved to Failed Transaction
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please check. Attendance Regularization Actioned by You on 13-May-2021 16:17 has moved to Failed Transaction Form Name : Attendance Regularization Raised For : CONS058 - Rashi Mohan Error Message : AR already exists in between the given period Attendance Regularization Actioned by You on 13-May-2021 16:13 has moved to Failed Transaction Form Name : Attendance Regularization Raised For : MCO0529 - Nili Iyyer Error Message : AR already exists in between the given period Request you to navigate to form 'Failed Transaction' and reprocess the same, In case the error is still not resolved request you to reach HR Team Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 From: Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com> Sent: 13 May 2021 16:31 To: Rishi Ranka <rishi.ranka@groupm.com> Subject: FW: Attendance Regularization Actioned by You Moved to Failed Transaction Sir, Employee AR are moving to Failed Transaction. Regards, Sarfraaz Ahmed Siddiqui From: Rashi Mohan <Rashi.Mohan@mindshareworld.com<mailto:Rashi.Mohan@mindshareworld.com>> Sent: Thursday, May 13, 2021 4:19 PM To: Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com<mailto:sarfraaz.siddiqui@groupm.com>> Subject: Fwd: Attendance Regularization Actioned by You Moved to Failed Transaction Hi, Tried re processing. It's failing again. Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Mconnect India <mconnect@groupm.com<mailto:mconnect@groupm.com>> Sent: Thursday, May 13, 2021 4:17:05 PM To: Rashi Mohan <Rashi.Mohan@mindshareworld.com<mailto:Rashi.Mohan@mindshareworld.com>> Subject: Attendance Regularization Actioned by You Moved to Failed Transaction Attendance Regularization Actioned by You on 13-May-2021 16:17 has moved to Failed Transaction Form Name : Attendance Regularization Raised For : CONS058 - Rashi Mohan Error Message : AR already exists in between the given period Request you to navigate to form 'Failed Transaction' and reprocess the same,In case the error is still not resolved request you to reach HR Team Mconnect Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Double submit Issue
Product
Data Correction
null
Time & Attendance Management
null
null
null
Closed
Hi Rishi Ranka, ​ Please be informed, we have now removed the duplicate entries, please ask Actor : COR2372 to approve the AR raised by Rashi Mohan and Actor:MCO0225 to approve Nili Iyyers AR. Regards Wasim
appraisals need to moved
Please move the below mentioned appraisals from Mr. Sanjai Singh’s (P0301) to Mr. Manoj Kumar’s tray(P0410) Emp Id Name P2597 Vicky Shanker P2386 Gaurav Dubey P2966 Rakesh Pandey P0546 Ambrish Tyagi P2413 Shivendra Pratap Singh P1332 Sumit Garg P1471 Anil Kumar
Data correction
Product
Data Correction
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As per the request, we will move the mentioned appraisals from Mr. Sanjai Singh’s (P0301) to Mr. Manoj Kumar’s tray(P0410) and update you. Emp Id Name P2597 Vicky Shanker P2386 Gaurav Dubey P2966 Rakesh Pandey P0546 Ambrish Tyagi P2413 Shivendra Pratap Singh P1332 Sumit Garg P1471 Anil Kumar Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have moved the mentioned appraisals from Mr. Sanjai Singh’s (P0301) to Mr. Manoj Kumar’s tray(P0410) . ​  Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
DOJ change
HI, Please change the DOJ of the below mentioned IDs to 23/04/2021 instead of 24/04/2021   30206 K Sukanya 30219 B Sandhya Regards Aishwrya 
We have updated the DOJ of the mentioned employees as per client's requirement.
Product
Data Correction
null
Employee Movement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, As per your requirement we have updated the DOJ of the mentioned employees. Please check from your end and let us know. ​ Regards, Veerapandian R
Not able to Login
Following User Id’s Not able to Login due to Invalid User (or)Password   Emp Code’s -32060 & 30577   Kindly do the Reset the Password.  Received this query via mail. Attaching the mail details for reference. Rasing this query for tracking purposes.
password reset
Product
Data Correction
null
Application Access Management
null
null
null
Closed
created_by: 2043097241225 time: 2021-05-13 10:18:25 UTC
Error in Approval
Dear Mr.Saravanan,   Its still the same as earlier the error is showing again, Please do the needful at the earlier. Received this query via mail. Attaching the mail details for internal reference. Rasing this query for tracking purpose.  
the approver entered the 'M' letter instead of numeric value in the what's and how column. Due to that, the 'Internal system error' reflected for the reported self-appraisal records.
Product
Clarification
null
Performance Appraisal
null
null
null
Closed
created_by: 2043097241225 time: 2021-05-13 10:15:08 UTC
Multiple past employment grid in onboarding step
Hi Team,   Below user has entered past employment details multiple times, request you only keep one entry and delete the rest.   EMP CODE EMPLOYEE NAME AQ021030 Jagan Mohan Cherukuri Thanks, Ansu Singh
data correction
Product
Data Correction
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As requested, we have removed the duplicate entries from the backend. Please check the same and reach us for further clarification. Thanks & Regards, Greeshma
Self appraisal report - F21 not updated in Year
Dear Preethi,   While downloading “F 16- self appraisal report”, in the “YEAR” column, F21 is not updated, please check and resolve asap. Received this query via mail. Attaching the mail details for reference. Raising this ticket to track the same in the portal level.
we have added the F21 year in the F16 reports.
Product
Service Request
null
Performance Appraisal
null
null
null
Closed
created_by: 2043097241225 time: 2021-05-13 10:09:28 UTC
Reinitiate self appraisal to Line manager Login
Dear Preethi,   Need your support in this, for the below employees line manager has completed the self appraisal, but comments have been entered wrongly. Hence request you to pull back your transaction and keep it in their line manager’s forms pending for approval to enter the comments again.   Ecode Name 19945 P T KUMAR 19954 VIJAYAKUMAR 29778 Karthikeyan E 04273 A.Gurunathan    Line Manager- Gunasekaran Received this query via mail. Attaching the mail details for reference. Raising this query to track this query in the portal.
Reinitiate self-appraisal to Line manager from backend
Product
Service Request
null
Performance Management
null
null
null
Closed
created_by: 2043097241225 time: 2021-05-13 10:04:20 UTC
Showing Rs. 1 in HRA it should be zero
We are processing F&F for 511586 with zero payable days, but system is capturing Rs. 1 in HRA. It should be zero. Kindly check and resolve.
​Based on the analysis we have found that HRA round off is"Highest" to 1 hence 1 rupee calculated in the Settlement entry.
Product
Configuration
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 Edg/85.0.564.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Preyesh Correia, ​Based on the analysis we have found that HRA round off is"Highest" to 1 hence 1 rupee calculated in the Settlement entry. ​ We have changed the settings for the same and the settlement is working fine. ​ ​Regards Prakash
Self appraisal approval pullback
Dear Team,   For the below-said employee, the self-appraisal has been approved by Mr. Kannan P K, but it has to be approved by Mr. Madhu R (CHRO). Hence we need to remove his previous approval history and move the approval list in Mr. Madhu Raghunath's forms pending for approval.   This is most urgent since Madhu is waiting for our response.   Received this query through the mail. Attaching the mail details for reference. Raising this ticket to track this query in the portal.
Self appraisal approval pullback and moved to pending status
Product
Service Request
null
Performance Appraisal
null
null
null
Closed
created_by: 2043097241225 time: 2021-05-13 09:59:04 UTC
Goal setting to be removed and need Zero setting in Adrenalin
For the below said e-codes, now it is in the self-appraisal approval stage, but please delete the entire transaction and keep it on the goal-setting page to initiate. 1.Sargurunathan – Emp .Code : K00135 2.Ramdas  Emp .Code : K00249 Received this query through the mail. Raising this ticket for tracking purposes. Attaching the mail details for reference.
cleared the reported employee's goal setting and self-appraisal record.
Product
Service Request
null
Goal Management
null
null
null
Closed
created_by: 2043097241225 time: 2021-05-13 09:54:03 UTC
Head count report data is not accurate
Head count report data is not accurate
clarification given
Product
Clarification
null
Setup Adrenalin
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, The data is not showing correct - Example the data as per the attachment 2019 is wrong, Hi Varun Kumar S, We have taken the session from your IT Team. We will check the data and update the status.  Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, As discussed over the phone, the OU Name which is coming in the Employee Head Count Report is the latest OU name in the system. But the Opening and closing head count will be based on the Employee DOJ in system. To know the history OU information with the head count is not available, however, we have suggested you to create the new ireporter with the View name Employee History Information. (Note : The history information will have more records which may lead to performance issue while generating the report). Or else this query will be taken as a customization in Product as per your requirement. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thanks RUmana. I will create and let you know
Module administration screen error - UAT environment
Module administration screen error - After the HRMS bundle deployment  - UAT environment
consultant portal patch missed out
Product
Patch Deployment
null
Setup HRMS
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, We have taken the session from your IT Team. We will check the data and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, When checking the reported query we found that a dependent patch has been missed out due to which the reported error occurred. We regret for the inconvenience caused. We have deployed the same now. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Family details not reflecting in nomination scheme page
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Bala We are getting an email from new joiners that even though they have updated their family members details in the system. Their family members details are not reflecting in the medical insurance page as well as Gratuity, superannuation, exigency fund. Sample emp id has been mentioned below. 22C Akshayaa Sri Srinivaasan 1YB Manju MK Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Data correction
Product
Data Correction
null
Employee Information
null
null
null
Closed
Hi Balaji Damodaran, ​Post Analysis, the issue has been rectified and for both the Employees,  22C Akshayaa Sri  Srinivaasan 1YB Manju  MK The Family details are getting displayed in the "Nomination" form. Please check and provide your feedback. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Leave Balance
Dear Team, Please send me leave balance of all employees as on date. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ====================================
Leave Balance - Ireport
Product
Service Request
null
Absence, Time and Attendance
null
null
null
Closed
Hi Palak sodhi, As discussed over call, we will fetch the leave balance of all employees as on date. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, Post checking already we have created an ireport Name -  "Leave Balance - Ireport" in the Application and also attached the data for your reference. In case if your required, please downlaod from the ireport. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Attachment is invalid. Request you to check and send revised leave balance as on date. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, UPdtaed over mail. shared the data. Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
salary slip upload
Dear Team, We have update the salary slip into below path for M/o. April 2021. Kindly upload the same into employee attachment. \\skfs\DeptShare\PayRoll_Reports\Pay_Slip\April21
by using the tool we have uploaded the salary slip
Product
Service Request
null
CTC Upload
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern, you are requested us to update the salary slip into below path for M/o. April 2021. Kindly upload the same into employee attachment. \\skfs\DeptShare\PayRoll_Reports\Pay_Slip\April21 ​ we will inform you once it is done., Hi Sandeep Jangid,  Based on your request, we have uploaded the salary slip of April 2021 as per the below mentioned patch from the server , ​ \\skfs\DeptShare\PayRoll_Reports\Pay_Slip\April21 
New Category
Dear Srujana, As we discussed, please create new category, under employee attachment. Appraisal Letter 2021-22 Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:image2f64ce.JPG@450a88b8.40a2f27c]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com>
Clarification in Employee attachment category and type.
Product
Clarification
null
Employee Information
null
null
null
Closed
Name Can’t be “appraisal letter “ please make it “Personal Letter”. , ?Dear Kamesh, We have created the new category and type in Employee Attachment form. Request you to check and revert for any further clarifications. ? Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________
Issues in Reassign Matrix Managers
We are not able to reassign the matrix manager for an employee, the system is reflecting an error as attached. Regards, Ghanshyam!
Clarification
Product
Clarification
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ghanshyam, While reassigning, please provide the same effective date which is already available for the employee (20520). In the column "Effective from" in the grid, it is "29-Jan-2021" for the old matrix manager. Hence, while reassigning please provide the same and submit. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gowtham, Have tried with the same way as well with 29-Jan-2021 effective date but still the system is reflecting the same error. Please look into the matter , Hi Ghanshyam Purohit, As this is done through anydesk by giving same effective date and the future effective to date, we are updating status as resolved. ​ ​Thanks, Sumithra.
Need to be change the clearance remark
Kindly go through attached clearance form and change  column No. 11 Payroll clearance “PL Encash able 61  days payable and salary advance recovery INR50500/-“  EMP P0371
Data correction
Product
Data Correction
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13165, Hi Surendra Kumar, As per the request, we have updated for the Employee - P0371  the clearance form and change  column No. 11 Payroll clearance “PL Encash able 61  days payable and salary advance recovery INR50500/-“   Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Error while adding bank details
 Dear Team While adding New Join employee Bank Detail error showing already exist, please resolve query
Removed bank details from old ID.
Product
Service Request
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mihir, ​ As checked, below bank details are already registered with employee's old ID - 510359 (Inactive) hence it shows bank details exist. Now we have removed bank details from old ID(Inactive)  so you will be able to update below bank details. Please check and revert for further clarification. ​ Regards, Judhistira.M, Thanks Thanks & Regards [cid:image001.jpg@01D747F7.5C08BE10] Mihir Adeshara Chief Manager – Human Resource POLYCAB INDIA LIMITED. (formerly known as Polycab Wires Limited) Plot No 67-72, Noorpura, Taluka Halol, Dist. Panchmahal, Gujarat, India. Tel: 02676 227335 , Ext: 1335 / 1331/ 7749 Mobile : +91 97279 88533 Email : Mihir.Adeshara@polycab.com<mailto:Mihir.Adeshara@polycab.com> www.polycab.com<http://www.polycab.com/> “We are what we repeatedly do. Excellence then, is not an act, but a habit.”
Confirmation date change- 32394
Dear team, Please change the confirmation date in the confirmation letter of the employee. Ecode 32394 Confirmation date : 01 May 2021
confirmation date change
Product
Service Request
null
Confirmation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13258, Hi Raveena Ramakrishnan, From the above query, we understood that you like to change the confirmation date in the confirmation letter of the reported employee. As the connectivity only provided on Friday and Monday. We will change the same on Friday and update the status to you., Hi Raveena Ramakrishnan, Based on your request, we changed the confirmation date of the reported employee's in the confirmation letter. ​ Request you to recreate the letter and confirm this from your end.
To reset the Self appraisal form
Hi, Please help us to reset the self appraisal form of below mentioned employees. M10192, DE123, M2408, M2127. Request you to do the needful at the earliest. best regards, Pinkiiy Raval
re-initiated the self appraisal process
Product
Data Correction
null
Performance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/768216081 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have re-initiated the self appraisal process for the reported employees in system. Kindly check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana for your timely support
Company name change in offer letter
Dear team, Please change the OU and company name in the offer letter of the employee. OU : Retail (ki) Company : ki Mobility Solutions 
ou and company name change in offer letter
Product
Service Request
null
Offer Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13257, Hi Raveena Ramakrishnan, From the above query, we understood that you like to change the OU and company name in the offer letter of the reported employee. As the connectivity only provided on Friday and Monday. We will change the same on Friday and update the status to you., Hi Raveena Ramakrishnan, As per your requirement, we have changed the OU and company name in the offer letter of the reported employee.  Please check and share your feedback.
Location change in offer letter
Dear team, Please change the location in the offer letter of the employee. Letter attached. Location : KI(S) - Mumbai
location change in offer letter
Product
Service Request
null
Offer Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13255, Hi Raveena Ramakrishnan, As per the reported query, we understood that you like to change the location name in the offer letter of the reported employee. As the connectivity only provided on Friday and Monday. We will change the same on Friday and update the status to you., Hi Raveena Ramakrishnan, As discussed, Please attach the employee's offer letter to check and change their location., Attached offer letter, Hi Raveena Ramakrishnan, Based on your request, We have changed the Location to 'KI(S) - Mumbai'.  As per the 'Offer letter _Officer ki Mobility' offer letter template bookmark, the specific location's  address3 will reflect in the letter. ​ Request you to check and confirm this from your end.
CTC Upload Error of Mohan Kumar-NBHC06359
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jushi, I am not able to upload ctc of Mohan Kumar-NBHC06359 due to showing inactive while verifying in ctc upload option. Please do the needful. Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image002.png@01D747EC.E09257A0] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Pay process status changed in Employment Data change- additional fields.
Product
Clarification
null
Pay process
null
null
null
Closed
Hi Manoj, ​ As checked, Pay process status of below employee is No hence it shows inactive while uploading CTC. Request you change the status to Yes in Employment Data change- additional fields form and upload CTC.  ​ We called you but your number was busy. You can call us on 8309151041 for further clarification. Regards, Judhistira.M  , Hi Manoj, ​ As discussed over the call, you have changed the pay process status and now CTC has been uploaded successfully.  ​ Regards, Judhistira.M 
Separation report error
Dear team, In separation status report the status is marked as “Completed” for all clearance activity, but while checking the workflow it is still pending at the finance clearance queue.  Attached screenshots FYR. Please check.
ireporter column change
Product
Clarification
null
Separation
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raveena Ramakrishnan, During the check, we found that the already existed column data was shown in the 'Finance clearance central' activity which is wrong. So, we have replaced the correct column in ireporter form. Post changes, the reported employees pending status showing properly in the 'Separation report'. Attaching the report for your reference. Please generate the report and confirm this from your end. ​
Initiation of Goal Setting Issue
Dear Team, We have noticed that for employee id 01513 & 01528, the Goal Setting has not been initiated though they were confirmed prior to the deadline set. Please look into this and resolve the issue on priority. [cid:image001.png@01D747E3.E25AF8C0] [cid:image002.png@01D747E4.1266C6C0] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Goal Initiation
Product
Data Correction
null
Performance Appraisal
null
null
null
Resolved
Hi Nainesh, We understand that the for employee id 01513 & 01528, the Goal Setting has not been initiated though they were confirmed prior to the deadline set.  We will check on prioirty and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Nainesh, Post Analysis, we have verified for both the Employee - 01513 & 01528  , ​ 1) 01513 - the Goal setting has been initiated and please upload the goals and check. Attached the Goal Setting form screenshot for your reference. 2) 01528 - This Employee status is still in Probation and please check the "Employment details" form as the confirmation of the employee is still pending. ALso attached the Review Details form as the Eligibility is only for Confirmed employees. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Thanks for resolving the issue for emp id 01513. Re 01528, his confirmation is completed now, could you please check and address the issue on the goal setting. Regards, Nainesh , Hi Nainesh, For the Employee 01528 - the Goal setting has been initiated and please upload the goals and check.  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Thanks Iswarya, This is sorted as well. Regards, Nainesh
Self Appraisal Weightage reflecting 200
Dear Team, Please check , total weighted reflecting as 200 for ECN 88960  Please check and correct rectify the issue. Regards, Chaitali
Data correction
Product
Data Correction
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, We understand that the total weighted reflecting as 200 for ECN 88960   We will share the connection and we will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Rinoy Sebastin, Post Analysis and discussion, the goals are not duplicated but they are uploaded more than 200% in the Application. ​We have done a clean up for the Employee - 88960  and reinitated the goals. Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
FW: Late/Absent Reminder
Dear Team, It has been observed that 9th May has been considered as working day though being a Sunday. Could you please look into this and address the same. Regards, Nainesh From: Interface <ind-hcm@expofreight.com> Sent: 10 May 2021 15:35 To: Nainesh G Shah <naineshg@efl.global> Subject: Late/Absent Reminder Importance: High Dear Nainesh Shah, Mentioned below is your early/late attendance details EMPLOYEEID EMPLOYEE NAME ATTENDANCE DATE IN TIME OUT TIME TOTAL HOURS ATTENDANCE STATUS OU LOCATION DEPARTMENT 00165 Nainesh Shah 2021-Apr-23 - - - Absent Expo Freight Private Limited Corporate Office Human Resources 00165 Nainesh Shah 2021-Apr-30 - - - Absent Expo Freight Private Limited Corporate Office Human Resources 00165 Nainesh Shah 2021-May-05 14:44 01:47 11:03 LATE Expo Freight Private Limited Corporate Office Human Resources 00165 Nainesh Shah 2021-May-09 - - - Absent Expo Freight Private Limited Corporate Office Human Resources Regards HR P.S. This is an auto generated mail, please do not reply. You can reach out to the HR team for any support. Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
09 May 2021 weekly off scheduler was not executed. Hence employee's attendance is showing as Absent. Now we have executed the Attendance weekly off scheduler for the past days. Post that you are able to view the weekly off for 09 May 2021. Also the same has been confirmed by your end.
Product
Clarification
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Absence, Time and Attendance
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null
null
Closed
Hi Nainesh, ​We understand that the 9th May has been considered as working day though being a Sunday.  We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Gentle reminder Regards, Nainesh , Dear Bala, Hope, someone is looking into the below issue. Could you please look into this and advise as we have not received any response from your team on this. Regards, Nainesh , Dear Nainesh, Sure , we will check the below mentioned point and update the status shortly . Best Regards, Balakumaran.v Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". , Dear Nainesh, As discussed over the call, 09 May 2021 weekly off scheduler was not executed. Hence employee's attendance is showing as Absent. Now we have executed the Attendance weekly off scheduler for the past days. Post that you are able to view the weekly off for 09 May 2021. Also the same has been confirmed by your end. Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________
Manage Position function not working
Dear Adrenalin, My Adrenalin login Manage Position function not working Emp Code, 21226 and 3876
erer_role--employee added in that role
Product
Configuration
null
Setup Adrenalin
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lalji Ladumor, Please join us in the below link: https://fastsupport.gotoassist.com/692456679 ​ Thanks, Sumithra, Hi Lalji Ladumor, You have been added in the role of recruiter as per your request as this role is given in config for accessing the manage positions. Now , you are able to change the position details. ​ Thanks, Sumithra.
No Due Clearance Notification Mail
Dear Team, We would like to change No Due Clearance remainder mail from daily basis to weekly basis. Please advice!!!
points clarified
Product
Configuration
null
Scheduler
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Malini N, During a check, we have found that the respective scheduler "ACT REM" running on a daily basis. We have attached a screenshot to change the timing from daily to weekly.  ​ Once selected weekly, please select the respective day to trigger the mail. ​ Please get back to us if you have any questions. ​ Regards Raghu.t, Thanks for the support. All good
Disable Edit/View of Adrenalin Forms
Hi, How can I disable again the forms ex. Leave Request so the employees cannot file temporarily?
Clarification
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ellamae Regalario, Kindly use module administration form to disable form access.  ​ first check box indicated - read access second check box - indicated - submit/write access 3rd option - form access for mobile app. ​ Hope it helps. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
Error Massage in Data Upload form
Dear Vijaya, Below Error massage is showing in Data Upload form. Please fix it ASAP. Thanks, Sandip Chanda 8585059226
Wrong excel format update
Product
Clarification
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As Discussed over the call, We have resolved the issue from our end, I have sent the mail in the correct format to the excel sheet  for your references, Kindly upload your end and share feedback, Thanks and Regards Vijayakumar k
Weekly Off
Hello, Please check MAY 15 - please confirm if this is tagged as Weekly Off as it's supposed to. Thank you.
Clarification
Product
Clarification
null
Shift and Scheduling
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ellamae Regalario, We have executed the scheduler, Please  validate. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi there! I am no longer connected to GroupM effective May 15, 2021. Please direct your concerns to the following: HR Analyst Ma. Angela Clarisse Agustin (clarisse.agustin@groupm.com) HR Manager-Business Partner Ynna Salazar (ynna.salazar@groupm.com) Jeffrey Genova (jeffrey.genova@groupm.com) HR Director Amy Hocson (amy.hocson@groupm.com) Thank you so much for the opportunity you've given me to work with you. I hope I was able to extend the assistance you need during my employment :) Wishing you all the best. Take care! - Ella Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ , Hi Ellamae Regalario, Noted. Thank you. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
BLR-Unable to download Department wise salary register
Hi Team  Trying to download Department wise salary register but getting error , tried multiple time from last 2 days getting same error ,attached error screenshot please check and do the needful
Patch
Product
Patch Deployment
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shreyas Shridhar, As reported query says, Salary register is not getting downloaded in the application, hence we will get connect from our end and check the employees data and revert accordingly.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Shreyas Shridhar, As reported query is issue in the product and same has been fixed at your environment.  ​ Kindly check the same and revert your feedback. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
Training letters need to be uploaded.
Training letters need to be uploaded in the system.
Letters uploaded in application server using common upload tool.
Product
Service Request
null
Job Data
null
null
null
Closed
created_by: 2043097241383 time: 2021-05-14 13:06:12 UTC, Hi Priyanka, ​ ​As requested, Training letters have been uploaded. Please check and confirm. Regards, Judhistira.M, Done Regards, Priyanka Hanfode Contact 9769644933 ________________________________
FW: FULL & FINAL NOT PROCESS
Dear Team, We are trying to process full and final but same showing error, as per trail mail. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png From: Pankaj Kumar [mailto:pankajkumar@globecapital.com] Sent: Friday, May 14, 2021 2:52 PM To: 'Anoop Singh' Cc: 'Neeraj Bhardwaj' Subject: FULL & FINAL NOT PROCESS With Best Regards Pankaj Kumar Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.543) www.globecapital.com
Formula not given for one of the formula component
Customization
Patch Deployment
null
Claims and Reimbursments
null
null
null
Closed
Hi Anoopsingh, we understand that the We are trying to process full and final but same showing error. We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Anoopsingh, This had been resolved by last week. As one of the formula components doesn't have the formula. Hence, while processing the settlement, an error has been triggered. From our team varatharaja has done the formula change like other pay groups, which also showcased by him in the session. Post that you were able to process the settlement. Thanks & Regards, G.Purushothaman. Adrenalin eSystems Ltd(An Intellect Group Company) Direct: +91 44 30247425 | Web: www.myadrenalin.com  |
self Appraisal not reflecting in S+2 Stage
Ashish Singh (P2094) Appraisal not reflecting in S+2(Manoj Kumar (P0410) stage 
WOrkflow
Customization
Patch Deployment
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Ashish Singh (P2094) Appraisal not reflecting in S+2(Manoj Kumar (P0410) stage  We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post checking with the Customization Team, the workflow logic has been modified and the patch has been deployed. Please check with the Employee - Ashish Singh (P2094)  whether his self appraisal form is still open with Save/Submit then again submit and check if the transaction is getting triggered to the S+2(Manoj Kumar (P0410) stage . ​ Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Employee not able to open his self appraisal form  refer to attached screenshot, Hi Pratap Singh, The below issue has been resolved. Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
self Appraisal need to re-allocate of P1841 - Rajesh Kumar
Please move Appraisal of P1841 - Rajesh Kumar from Shanker Sachdeva(P0822) to Siddhartha Srivastava(P0281)
Data correction
Customization
Data Correction
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As  per the request, we will update the Appraisal of P1841 - Rajesh Kumar from Shanker Sachdeva(P0822) to Siddhartha Srivastava(P0281)  We will update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As  per the request, we have updated the Appraisal of P1841 - Rajesh Kumar from Shanker Sachdeva(P0822) to Siddhartha Srivastava(P0281) ​. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Could not upload medical certificate in leave request on pulse
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Could not upload medical certificate in leave request of 17 days. Please find the error attachment. ECN: iblr05915 Akhilesh Prajapati - Associate - IT Support - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri (E), Mumbai - 400093 Phone : 022-42038291 Email : <mailto:Akhilesh.Prajapati@indusind.com> Akhilesh.Prajapati@indusind.com Stay Home Stay Safe Save Lives. ***************************************************************************** This Email and files transmitted are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this Email in error please notify the sender. Please also simultaneously disregard the contents herein, delete this email and destroy any physical copies, if created. Please note that any views or opinions presented in this Email are solely those of the author and do not necessarily represent those of IndusInd Bank Ltd. We have put efforts into ensuring that the message is error-free and virus-free. Unfortunately, full security of the email cannot be ensured as, despite our efforts, the data included in emails could be infected, intercepted or corrupted or carry malicious, spam or defamatory contents. Therefore the recipient should check the email for threats with proper software, as IndusInd Bank Limited does not accept liability for any damage inflicted by any virus transmitted or by viewing contents of this email. ***************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Customization
Service Request
null
Absence, Time and Attendance
null
null
null
Closed
Hi Akhilesh.prajapati, We understand that the Could not upload medical certificate in leave request of 17 days. ECN: iblr05915   We will share the connection and we will check and update  you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please ignore, Hi Akhilesh, Below issue occurs , when the file name has special characters or spaces. or file size is largere than actual required size. Please ask the user to try again, by suggesting, as above. Thanks and Regards, Chaitali Chhowala, IT Support Executive - Information Technology IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri (E), Mumbai - 400093 Email :chaitali.chhowala@indusind.com<mailto:chaitali.chhowala@indusind.com> ________________________________
Intracity expense claim error P3040
Employee Smita Mukadam P3040 is unable to submit travel claim. screenshot attached
Financial Year start date & End date
Customization
Configuration
null
Claims & Reimbursement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, Post Analysis, we understand that the below error is poping up while the Employee Smita Mukadam P3040 is trying to submit travel claim​. ​ Please change the Configuration Parameters of  Financial Year Start date & End date with the curent year as attached in the screenshot. Please change those parameters and check in the Travel claim form. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, not able to open attachment can you sahre the screenshot in mail, Hi Pratap Singh, We have mailed the screenshot. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
self Appraisal approval.
Their form is not going to S+2 / S+1 tray. It is showing as Auto Approved for Level 2 approver Sr. No Employee Name S+1 S+2 Remarks 1 Jitendra Rawal P2281 Vipul Dave Anirban Mukerjee Form did not go to S+1 tray 2 Akash Gahlot P1329 Ajay Irabatti Pankaj Jain Form did not go to S+2 tray
Workflow
Customization
Patch Deployment
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the form is not going to S+2 / S+1 tray. It is showing as Auto Approved for Level 2 approver Sr. No Employee Name S+1 S+2 Remarks 1 Jitendra Rawal P2281 Vipul Dave Anirban Mukerjee Form did not go to S+1 tray 2 Akash Gahlot P1329 Ajay Irabatti Pankaj Jain Form did not go to S+2 tray We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post checking with the Customization Team, the workflow logic has been modified and the patch has been deployed. Please check with the Employee - Jitendra Rawal P2281 &  Akash Gahlot P1329  whether his self appraisal form is still open with Save/Submit then again submit and check if the transaction is getting triggered to the S+2​stage . ​ Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Roaster Update
Hello Team, request you to update roster for today i.e. 14th May-21 for below employees.  Emp Id Name ECI0005 Sharaschandra Marathe ECI0010 Satarupa Samantaray ECI0051 Sunil Kumar Y ECI0108 Ashit Mallick ECI0160 Shashi Kumari Subbarayan ECI0196 Amol Mahendra
Clarification
Product
Clarification
null
Setup HRMS
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Runal Soni - ECI, During analysis, we observed that roaster has been updated in the application for the below shared employees and holiday also updated in the application.  ​ Kindly cross check the same and revert your feedback. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
PF Report
Dear Srujana, Under PF report HL Workman conveyance amount adding to PF gross, please remove and confirm at the earliest. Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:imageb8b61f.JPG@edab4e5c.45940cc8]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com>
we have removed the convenience allowances for the attached employees in the PF report.
Product
Clarification
null
Pay process
null
null
null
Closed
Hi Pradeepa C T, As discussed over the call, we have removed the convenience allowances for the attached employees in the PF report. Request you to check and revert for any further clarifications. , Please send me emp list. Best Regards Annappa K. M. Senior Manager - Human Resources (Total Rewards - Payroll) M +91 9972270997 T +91 80 2237 8000 [cid:image663fba.JPG@10b6f0a1.44a944ea]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Hi Pradeepa C T, We have attached the list below Email. Request you to check and revert for any further clarifcations.  ​ Regards, Srujana.M
Goal Targets REL
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Alex, Trying to download this report for last year. however data is coming as blank. Pls check as this request is urgent. [image: image.png] -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
We have done the changes in the iReporter "Goal Targets REL" and now the report can be generated for the previous year by choosing the calendar name. we have attached screenshot and the generated excel file for your reference.
Customization
Data Correction
null
Performance Appraisal
null
null
null
Closed
Hi Jatinder Kumar Sharma, We have done the changes in the iReporter  "Goal Targets REL" and now the report can be generated for the previous year by choosing the calendar name. we have attached screenshot and the generated excel file for your reference. Please check from your end and let us know. Thanks & Regards, Veerapandian R
NOMINEE details
Need nominee details for all employees  Name, relation and gender 
Clarification. Report enabled for customer.
Product
Clarification
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13310, Hi Yogaraju M, As per the query, we have understood that you need the nominee details for the employees for the employee requested, waiting your response  As discussed, we required below details in nominee report employee Name Employee id Nominee Name Nominee Relationship Nominee Gender Nominee age, Hi Yogaraju M, As discussed over the call, Please connect the below link. https://fastsupport.gotoassist.com/599725216, connected , why this issue still not completed  am waiting from last 11 days kindly update today itself  , Hi Yogaraju M, Requesting you to connect te below link. ​https://fastsupport.gotoassist.com/701995327, Its not working , still how long it will take to complete the task for small issue., Hi Yogaraju M, Please be informed that configuring "Nomination Scheme details" is a time-consuming activity, which needs a complete study on your requirement and then the respective configurations to be done in the system.  ​ As a workaround solution, we have designed a report to fetch you "Dependent details" of employees already available in the system.  ​ Please validate the report and let us know in case of any clarifications. Regards, Kadiravan K P, Hi Yogaraju M, Attached herewith the user manual of the "My Needs" module. Please refer to page# 27 which will highlight the features of the "Nomination Scheme details" form. ​ ​ Kindly refer to the attachment and let us know if you need more clarity and want to discuss so that we will connect and clarify the doubts. Thank you. Regards, Kadiravan K P, Hi Kadiravan K P,   As discussed with both of your agents our requirement is need to generate Nominee details, and we are aware of “Nomination scheme details” which was inbuilt configuration same has been informed your agents before work starts, also I had gone through “Dependent details” its huge details and difficult to extract required details (refer attached file.)   We want just simple report as (Nominee Name , relationship and date of Birth) to provide our Medical insurance vendors.   Kindly provide simple form where employee can update his Nominee Details and extract simple reports. We are waiting from past 11days to get solution from adrenalin which was not acceptable.   Thanks and regards Yogaraju M, Hi Kadiravan K P, As discussed with both of your agents our requirement is need to generate Nominee details, and we are aware of “Nomination scheme details” which was inbuilt configuration same has been informed your agents before work starts, also I had gone through “Dependent details” its huge details and difficult to extract required details (refer attached file.) We want just simple report as (Nominee Name , relationship and date of Birth) to provide our Medical insurance vendors. Kindly provide simple form where employee can update his Nominee Details and extract simple reports. We are waiting from past 11days to get solution from adrenalin which was not acceptable. Thanks and regards Yogaraju M , Hi Yogaraju M, Apologies for the delay from our end. There has been a delay since the understanding was with respect to "Nomination scheme details" which requires configuration activity. ​ We understood your challenges in "Family details", where many fields are not required for Micromatic hence we will HIDE the fields that are not required whichever feasible and enable the simple form for employees to fill up the data. Basis which, you can generate the report as requested. Please let us know your convenient time to schedule a session and explain this overcall. We will target to close this before 1st half of today basis the connectivity. ​ Thanks for understanding. Regards, Kadiravan K P, Hi Yogaraju M, ​ Requesting you to connect the below link. https://fastsupport.gotoassist.com/695433766, Hi Yogaraju M, As discussed over the call, we have defined the Benefit Master Configuration to select the Nominee name. Requesting you to check the details in "Nominee Details Report" ​ Note: Please inform the employee to fill the Family details form. ​
Not able to new regime to old regime
Not able to new regime to old regime 
Data upload for changing the tax configuration
Product
Clarification
null
Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13309, Hi Yogaraju M, As per the query we have understood that need to change the Tax regime from new to old is not possible. Please provide us sometime we will schedule session and work on this query, Hi Kohima, Getting this error please help [cid:image001.png@01D748E3.A4C52AC0] , Hi Yogaraju M, To change the Tax configuration from new to old We have requested you to use the template "Tax Proof Resubmission " While uploading remove the first three rows and keep the header of the columns then try to upload. Now upload is verified. Kindly check the same ans update us in case of clarification. 
24Q and form 16
format of 24 Q need to be filed with TRACES (INCOME TAX) ,need details like gross salary and other deductions data to submit FORM 16 of all employees.
requested to use horizontal tax computation sheet
Product
Clarification
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yogaraju M, As per the query, we have understood that need the details of employee salary details we will check the same and update you the status, Hi Yogaraju M, As discussed over the call, we have requests you to use the Horizontal Tax Computation sheet for getting the data that required as per you query. Please check the same and update us in case of clarification
RE: Request to reset Adrenaline password
Hi Team, Please reset Swapnil's Adrenalin Password. User ID is 891003 Regards, Amlesh From: Patil1, Swapnil <swapnil.patil1@bicworld.com> Sent: Friday, May 14, 2021 1:06 PM To: Saroj, Amlesh <Amlesh.Saroj@bicworld.com> Subject: Request to reset Adrenaline password Dear Amlesh, First up all, please accept my apologies to disturb you. However, Its request you to please reset my Adrenaline Password. User ID is 891003 Screenshot for your ready reference is as given bellow. [cid:image001.jpg@01D748C2.C48206B0]
password reset
Product
Clarification
null
Employee Information
null
null
null
Closed
Hi Sonali, As per request, We have reset the below employee password from our end, Kindly check from your end and share feedback, Password: adnet1 ​ Thanks and Regards Vijayakumar k
Back end Scheduler for multiple employees
Hi, team! I'd like to request to run the back end scheduler for the following employees: E01-030-5 E01-106-8 E01-129-3 E01-237-6 E01-268-0 E01-341-2 E01-370-8 E01-504-8 E01-518-1 E01-529-3 E01-611-9 E01-639-4 E01-667-6 E01-785-2 E01-879-6 E01-912-2 E02-132-8 E02-135-1 E02-138-4 E02-246-0 E02-308-8 E02-344-2 E02-365-1 E02-372-4 E02-397-8 E02-465-6 E02-470-6 E02-508-1 E02-525-6 E02-680-3 E02-709-6 E02-769-5 E02-809-7 E02-810-3 E02-817-0 E02-831-9 E02-849-7 E02-872-7 E02-940-1 E03-033-3 E03-041-6 E03-054-0 E03-078-7 E03-161-7 E03-193-1 E03-263-8 E03-373-4 E03-392-7 E03-402-1 E03-402-7 E03-430-5 E03-498-2 E03-554-2 E03-568-8 E03-571-1 E03-578-5 E03-585-9 E03-613-8 E03-617-4 E03-638-0 E03-654-5 E03-708-3 E03-720-4 E03-803-2 E03-915-6 E03-971-4 E03-986-7 E04-015-2 E04-085-6 E04-149-7 E04-218-6 E04-325-2 E04-349-5 E04-378-0 E04-390-4 E04-460-5 E04-465-4 E04-484-0 E04-490-0 E04-495-1 E04-571-5 E04-573-1 E04-604-7 E04-618-6 E04-637-2 E04-701-9 E04-740-8 E04-758-8 E04-875-2 E04-904-8 E04-998-3 E05-136-8 E05-196-7 E05-245-4 E05-310-7 E05-338-9 E05-388-8 E05-402-5 E05-618-9 E05-688-4 E05-696-9 E05-728-8 E05-737-4 E05-787-5 E05-856-5 E05-863-1 E05-908-8 E05-924-7 E05-962-8 E05-999-2 E06-003-4 E06-016-6 E06-029-5 E06-042-0 E06-043-4 E06-063-3 E06-076-4 E06-137-2 E06-138-6 E06-140-1 E06-141-9 E06-174-9 E06-195-2 E06-228-5 E06-266-8 E06-268-7 E06-275-4 E06-309-8 E06-317-1 E06-351-3 E06-359-8 E06-392-4 E06-402-2 E06-453-9 E06-454-8 E06-489-0 E06-517-8 E06-519-2 E06-526-7 E06-527-4 E06-557-0 E06-565-3 E06-598-0 E06-610-3 E06-616-7 E06-647-0 E06-658-7 E06-660-5 E06-673-5 E06-694-5 E06-696-6 E06-737-1 E06-745-5 E06-754-7 E06-795-7 E06-815-1 E06-844-2 E06-848-4 E06-857-3 E06-890-6 E06-922-8 E06-936-0 E06-950-4 E06-983-4 E06-986-7 E06-990-1 E06-996-1 E07-233-3 E07-435-4 E07-913-7 E08-058-7 E08-058-9 E08-098-9 E08-153-2 E08-174-0 E08-296-5 E08-402-8 E08-424-8 E08-510-0 E08-579-2 E08-680-2 E08-681-8 E08-682-2 E08-709-6 E08-728-4 E08-768-3 E08-844-3 E08-851-0 E08-925-1 E08-977-6 E08-979-4 E09-022-7 E09-073-4 E09-091-6 E09-097-3 E09-216-2 E09-265-9 E09-271-4 E09-273-9 E09-305-1 E09-317-8 E09-364-6 E09-532-4 E09-541-1 E09-560-9 E09-626-4 E09-734-3 E09-842-3 E09-897-0 E09-905-9 E09-937-3 E09-941-8 E09-955-0 E10-567-0 E10-804-2 E10-853-1 E10-889-0 E33-006-2 E33-021-9 E33-032-1 E33-032-8 E33-043-8 E33-051-7 E33-053-6 E33-060-0 E33-064-1 E33-066-8 E33-069-4 E33-082-4 E33-089-2 E33-092-2 E33-098-1 E33-100-0 E33-115-8 E33-126-9 E33-131-3 E33-136-7 E33-156-2 E33-159-8 E33-169-4 E33-177-7 E33-197-3 E33-204-4 E33-205-9 E33-227-7 E33-243-6 E33-252-8 E33-257-2 E33-258-0 E33-270-0 E33-270-7 E33-271-7 E33-275-3 E33-285-3 E33-295-7 E33-298-6 E33-311-1 E33-318-8 E33-321-1 E33-331-2 E33-337-6 E33-341-1 E33-376-9 E33-381-4 E33-385-4 E33-386-7 E33-390-2 E33-394-0 E33-408-1 E33-408-5 E33-424-7 E33-439-4 E33-444-8 E33-464-1 E33-487-7 E33-489-2 E33-494-3 E33-494-8 E33-506-6 E33-508-0 E33-512-9 E33-515-5 E33-537-2 E33-539-4 E33-542-0 E33-546-5 E33-549-4 E33-551-6 E33-553-3 E33-570-9 E33-577-4 E33-579-8 E33-582-2 E33-582-3 E33-584-3 E33-585-1 E33-585-7 E33-592-1 E33-597-8 E33-604-6 E33-604-7 E33-618-9 E33-620-4 E33-622-5 E33-623-0 E33-623-5 E33-637-8 E33-680-5 E33-681-9 E33-694-7 E33-698-4 E33-699-7 E33-700-7 E33-702-6 E33-705-7 E33-710-2 E33-717-2 E33-719-5 E33-722-2 E33-744-9 E33-754-4 E33-762-1 E33-762-3 E33-793-9 E33-794-0 E33-798-3 E33-802-8 E33-834-4 E33-841-1 E33-848-5 E33-854-1 E33-855-7 E33-861-3 E33-864-7 E33-866-8 E33-873-3 E33-873-9 E33-883-9 E33-888-7 E33-890-5 E33-895-4 E33-895-9 E33-901-8 E33-921-0 E33-939-8 E33-942-5 E33-954-8 E33-957-5 E33-978-4 E33-978-6 E33-979-3 E33-993-7 E33-995-7 E33-997-9 E34-004-4 E34-005-9 E34-007-0 E34-008-0 E34-010-7 E34-012-3 E34-014-6 E34-015-0 E34-020-0 E34-020-3 E34-023-9 E34-026-3 E34-031-3 E34-033-8 E34-034-6 E34-036-8 E34-037-2 E34-038-9 E34-040-1 E34-043-9 E34-047-3 E34-048-1 E34-052-4 E34-053-5 E34-053-8 E34-056-5 E34-057-9 E34-059-2 E34-060-6 E34-060-8 E34-062-2 E34-068-2 E34-069-8 E34-072-5 E34-074-4 E34-075-0 E34-076-7 E34-077-2 E34-081-2 E34-081-4 E34-083-9 E34-086-9 E34-099-0 E34-099-3 E34-101-6 E34-106-2 E34-107-2 E34-116-0 E34-117-9 E34-126-8 E34-128-1 E34-131-8 E34-132-8 E34-136-4 E34-142-1 E34-143-2 E34-144-4 E34-145-9 E34-147-0 E34-153-3 E34-154-01 E34-158-3 E34-160-4 E34-161-8 E34-163-1 E34-163-8 E34-170-0 E34-171-2 E34-176-4 E34-178-7 E34-185-5 E34-198-9 E34-202-7 E34-203-3 E34-203-4 E34-205-1 E34-205-2 E34-208-6 E34-209-5 E34-209-7 E34-211-9 E34-213-5 E34-214-6 E34-218-7 E34-219-3 E34-221-4 E34-221-8 E34-222-3 E34-222-6 E34-223-6 E34-228-8 E34-231-2 E34-234-4 E34-236-7 E34-236-8 E34-238-9 E34-239-9 E34-243-8 E34-250-4 E34-254-5 E34-254-9 E34-257-5 E34-263-9 E34-265-1 E34-265-3 E34-271-3 E34-272-5 E34-281-8 E34-282-8 E34-283-4 E34-289-3 E34-291-2 E34-292-1 E34-298-2 E34-298-3 E34-306-3 E34-306-8 E34-309-0 E34-310-9 E34-313-4 E34-315-9 E34-317-0 E34-322-5 E34-323-7 E34-331-8 E34-336-4 E34-336-6 E34-336-8 E34-337-4 E34-337-5 E34-340-6 E34-345-4 E34-346-8 E34-348-1 E34-348-2 E34-352-6 E34-353-5 E34-355-4 E34-356-5 E34-358-8 E34-362-2 E34-362-6 E34-362-7 E34-364-6 E34-366-3 E34-368-5 E34-369-4 E34-379-7 E34-380-6 E34-381-3 E34-383-2 E34-383-4 E34-387-9 E34-388-0 E34-389-7 E34-391-0 E34-393-8 E34-399-6 E34-400-9 E34-402-2 E34-404-6 E34-404-8 E34-411-9 E34-412-2 E34-412-6 E34-413-9 E34-416-1 E34-416-7 E34-418-0 E34-423-6 E34-423-7 E34-424-6 E34-429-8 E34-430-3 E34-430-7 E34-432-1 E34-433-7 E34-434-6 E34-436-1 E34-437-3 E34-439-9 E34-442-9 E34-446-7 E34-447-7 E34-448-5 E34-455-9 E34-457-5 E34-461-4 E34-461-6 E34-467-6 E34-468-6 E34-470-8 E34-472-8 E34-474-8 E34-476-9 E34-479-1 E34-479-2 E34-480-2 E34-481-4 E34-482-5 E34-482-8 E34-488-1 E34-490-5 E34-491-0 E34-491-7 E34-492-3 E34-497-1 E34-498-6 E34-500-4 E34-505-9 E34-509-0 E34-510-5 E34-517-3 E34-518-4 E34-519-5 E34-524-0 E34-524-5 E34-533-0 E34-538-3 E34-541-2 E34-541-5 E34-542-6 E34-544-0 E34-544-6 E34-549-2 E34-554-1 E34-555-4 E34-556-0 E34-557-5 E34-564-3 E34-566-4 E34-568-8 E34-573-8 E34-576-0 E34-581-1 E34-583-4 E34-584-4 E34-585-2 E34-586-6 E34-596-6 E34-600-6 E34-601-0 E34-601-2 E34-603-7 E34-608-5 E34-608-7 E34-609-8 E34-611-6 E34-615-6 E34-627-0 E34-628-3 E34-629-0 E34-629-7 E34-629-9 E34-630-4 E34-634-1 E34-638-2 E34-639-6 E34-650-0 E34-653-1 E34-655-2 E34-656-4 E34-664-1 E34-667-0 E34-670-0 E34-673-0 E34-673-3 E34-676-8 E34-681-3 E34-681-5 E34-684-6 E34-685-5 E34-686-2 E34-688-4 E34-696-8 E34-703-0 E34-703-5 E34-703-9 E34-711-4 E34-712-5 E34-719-6 E34-721-6 E34-724-0 E34-726-3 E34-727-3 E34-728-5 E34-731-9 E34-734-8 E34-736-4 E34-744-0 E34-744-3 E34-744-6 E34-749-6 E34-749-7 E34-751-2 E34-757-3 E34-757-9 E34-759-0 E34-759-4 E34-762-4 E34-770-1 E34-770-8 E34-771-0 E34-772-6 E34-783-2 E34-789-6 E34-795-3 E34-795-8 E34-798-2 E34-799-3 E34-800-2 E34-802-4 E34-802-6 E34-803-4 E34-811-5 E34-812-8 E34-820-9 E34-824-8 E34-827-0 E34-827-9 E34-835-5 E34-835-6 E34-838-0 E34-838-7 E34-843-5 E34-845-0 E34-845-9 E34-847-2 E34-857-4 E34-859-7 E34-861-9 E34-862-6 E34-869-5 E34-869-8 E34-871-0 E34-871-4 E34-873-2 E34-874-4 E34-881-2 E34-881-5 E34-884-2 E34-893-0 E34-893-2 E34-895-0 E34-907-3 E34-910-2 E34-911-2 E34-920-3 E34-920-7 E34-921-3 E34-923-8 E34-927-1 E34-929-8 E34-937-0 E34-939-8 E34-947-7 E34-948-4 E34-957-0 E34-957-3 E34-960-2 E34-963-9 E34-967-5 E34-969-3 E34-971-6 E34-972-9 E34-973-0 E34-976-0 E34-977-8 E34-979-1 E34-983-1 E34-983-2 E34-985-2 E34-987-4 E34-988-4 E34-989-0 E34-989-8 E34-990-5 E34-997-7 E34-999-9 E35-500-4 Thank you!
Service Request
Product
Service Request
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13180, Hi Zigmort Jelaver Ragudo, We shall discuss this concern over call now & update the status. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Zigmort Jelaver Ragudo, Scheduler executed via backend. Please use Shift change request form to change the shifts from employee login. Kindly follow the process so that past shift changes can be avoided. ​ note: The above changes cant be done in front end, conveyed same to ramesh as well. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Thank you, Priya!
Revoke CEO Officiation
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Kindly revoke the same from back end and it has to be provided to a new role. Emp Id - D39945 [image: image.png] -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
We have revoked the officiation from back end and as per your requirement we have updated the employee's (90666) actor as (94631) for the pending transaction.
Product
Data Correction
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Application Access Management
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Resolved
Hi Jatinder Kumar Sharma, We have revoked the officiation from back end and as per your requirement we have updated the employee's (90666) actor as (94631) for the pending transaction. Please check from your end and let us know. Thanks & Regards, Veerapandian R
FW: DOL change in adrenalin - Mr. Runesh Kumar Dutta
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls change as per below mail Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Neelam M. Kasle Sent: Friday, May 14, 2021 12:01 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com> Subject: DOL change in adrenalin - Mr. Runesh Kumar Dutta Dear Gyan, Kindly change the DOL in adrenalin of below employee as per the below. EDP no Name of the employee DOL 900567 Runesh Kumar Dutta 11.04.2021 Regards, Neelam Kasle Human Resources ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Separation Management
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Closed
Hi Gyanamayee, You can do the changes in the Resignation information can be done via "Record Resignation Modify". PFB screenshot. Please navigate to this form, select the employee and do the required changes. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Fwd: Resignation Vivek Raghuwanshi -1J8
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team HR is trying to raise the resignation today. But getting the error as resignation cannot be raised on holiday. We have never set such a setting in the system. Kindly clarify this. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Karthick C iGTB <karthick.c@intellectdesign.com> Date: Fri, May 14, 2021 at 11:07 AM Subject: Re: Resignation Vivek Raghuwanshi -1J8 To: L1HRMXSupport <l1hrmxsupport@intellectft.com>, Balaji Damodaran HR < balaji.damodaran@intellectdesign.com>, IT.Asset < IT.Asset@intellectdesign.com> Cc: Vandana Jagtap iGTB <vandana.jagtap@intellectdesign.com>, James Issac iGTB <james.issac@intellectdesign.com>, Kshama1 C iGTB < kshama1.c@intellectdesign.com>, Vivek Raghuwanshi iGTB < vivek.raghuwanshi@intellectdesign.com>, <vivek300485@gmail.com>, Karthick C iGTB <karthick.c@intellectdesign.com> Dear Balaji - Resignation of Vivek Raghuwanshi -1J8 is not able to record in the system , Pls find below for the Adrenalin error , , Pls find below for the details DearIT team - kindly share the Mumbai location address details to Vivek for sending across the Laptop. Resignation raised date - 14 May 21 LWD - 14 May 21 Resignation reason - Personal Reason Thanks & Regards, _________________________ Karthick Chandrasekaran | Human Resources | iGTB Intellect Design Arena Limited, M: +91 8939683826| T: 90 - 8502 | igtb.com On Fri, May 14, 2021 at 10:38 AM Vivek Raghuwanshi iGTB < vivek.raghuwanshi@intellectdesign.com> wrote: > Hi All, > i am getting below error while applying in system , > > > [image: image.png] > > On Thu, May 13, 2021 at 6:40 PM Karthick C iGTB < > karthick.c@intellectdesign.com> wrote: > >> Dear Vivek , >> >> As per your below mail request , Your Resignation will be approved in the >> system with 14 may as LWD. >> >> Dear Vandana - Kindly do the needful for approving the resignation of >> Vivek in the Adrenalin system >> >> Thanks & Regards, >> _________________________ >> Karthick Chandrasekaran | Human Resources | iGTB >> Intellect Design Arena Limited, >> M: +91 8939683826| T: 90 - 8502 | igtb.com >> >> On Wed, May 5, 2021 at 1:06 PM Vivek Raghuwanshi iGTB < >> vivek.raghuwanshi@intellectdesign.com> wrote: >> >>> Hi Karthick/James, >>> >>> As discussed, I am resigning from the organization due to personal >>> reasons. >>> Please accept my resignation. >>> please consider my LWD 14/05/2021. >>> >>> Thanks and regards >>> Vivek Raghuwanshi >>> >> -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Configuration Name - RLD_CONF
Product
Configuration
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Separation Management
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Closed
Hi Balaji Damodaran, ​ Post Analysis, we have verified in the "Adrenalin Configuration Editor" form and the below  ​ Configuration Name - RLD_CONF  , Value - Y (Yes) Comments - This is to specify if Resignation Letter date can be a holiday/weekly-off.  If this is set as ‘Y’, then the Resignation Letter date cannot be a holiday/weekly-off day. Please check and change the configuration value to "N" and verifiy the same by raising the resignation in the "Record Resignation" form. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Bank Details
Please find the attachment and keep the bank details in safe and delete the records we will update the latest records
Bank details has been removed.
Product
Data Correction
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Employee Information
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, ​As per the request, we will check the attached bank details in safe and delete the records we will update the latest records  We will checka nd update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vidyasagar, Based on your request, we have removed the bank details for the below-attached employees.  Request you to check and revert for any further clarifications. ​ Regards, Srujana.M 
Self APpraisal issue
The self appraisal raised by N.Balasubramani (600287) is appearing in the wrong approver's screen (600017 - M. Kumar).  His actual approver is K.J. James (600019).  Similarly, the Self appraisal raised by Hari Siddharth (600432) is not appearing in the approval screen of K.J. James (600019). Please rectify.
Approver chnage , some one change
Product
Data Correction
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Performance Management
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi KARTHIKEYAN. K, As per the query, We have understood that  employee self appraisal form is not Moved to the proper approver and also ​another employees transaction is not viewed in ​Approval. Please provide us some time we will schedule session and work on this query ., Hi KARTHIKEYAN. K, ​As discussed , kindly join this query. https://fastsupport.gotoassist.com/826867522, Hi KARTHIKEYAN. K, Please rejoin the session https://fastsupport.gotoassist.com/160634742, Hi KARTHIKEYAN. K, As per your request , We have verified the data and corrected the Approvers as per your request . Kindly check the same and update us in case of clarification.
self Appraisal approval reflecting S2 instead of S1 of Vinay Nagpurkar P2892
Attached  screenshot of reporting manager mapping of Vinay Nagpurkar P2892. His S+1 (Admin) should be Abhijit Thanedar, and S+2 (Functional) should be Anirban Mukherjee.   However, the Self-appraisal form is gone to his S+2 first. Kindly do the needful to change
Clarification
Customization
Clarification
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Performance Appraisal
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13042, Hi Pratap Singh, we understand that the his is S+1 (Admin) should be Abhijit Thanedar, and S+2 (Functional) should be Anirban Mukherjee.   However, the Self-appraisal form is gone to his S+2 first We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, while checking in the "Raised by Me" form, the Appraisal form is triggered to the S+1 (Admin)  - Abhijit Thanedar (P0950) and he has rejected the Self Appraisal form at the level1. Please find the below screenshot and Please check with the Employee - P2892 as the Self Appraisal form is open and again save/submit. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Help update email id to employee 1635
Hi Team, Emp 1635 is a rejoinee please help the recent created record is updated with correct email id suhas.h@mistralsolutions.com Best Regards Mitrapal R B
template Shared
Product
Data Correction
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Employee Movement
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mitrapal R B, Requesting you to connect the below link. https://fastsupport.gotoassist.com/670592134, Hi Mitrapal R B, ​Requesting you to connect the link. https://fastsupport.gotoassist.com/428766146, Hi Mitrapal R B, We have tried to reach you but the call was unanswered (9448445009 ) Requesting you to change the email id using the 'Data Upload' TEmplate Name : Email Update., Can you call me now , Please reopen this ticket Best Regards Mitrapal R B , Hi Mitrapal R B, Requesting you to connect the link. ​https://fastsupport.gotoassist.com/210479924, Hi Mitrapal R B, As discussed over the call, After Uploaded the ​Mail id Update. The mail id has been updated.
2021 Goals Not Initiated
Please check the following employees why their 2021 goals can't be initiated. We have checked the parameters and they are qualified to be initiated.  0000187503 0000187527 0000187531 Thanks,  Beth
Older version
Customization
Data Correction
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Performance Management
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lilibeth P. Nayve, Please check the blow employees who got affected in same cases.  Post your confirmation we shall initiate the goals from our end end. 0000187503           0000187507           0000187527           0000187531           0000187827           ​ RCA : Those employee's confirmation date is updated as blank. All these employee's DOJ is 2017 so we cant track the details for the reason of blank confirmation date & also that too from older version. ​ While initiating goal this below employee is additionally getting initiated.  Please check & give your comments. 0000202953           Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priyad,  Please have their goals initiated. The confirmation date is the same as hire date.  Thanks, Beth, Hi Lilibeth P. Nayve, Needful done as per request. Please check & confirm. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priyad, confirming that they are already initiated. Thanks.
Normalization
Please check the normalization form, we have completed the performance assessment and uploaded the final rating of the employees.
Clarificationn
Product
Clarification
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Normalization
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi MG Miranda, We can schedule it  by today evening ​ Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi MG Miranda, We  have configured and Cure is reflecting. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, before we close this ticket, may I know how did we resolve it? Sorry I forgot, Hi MG Miranda, We have inserted data for Appraisal in notification table. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Ohhh this is noted Deepan ? Thank you, MG Miranda HR Systems Support The IT Solutions Delivery Division wants to do better. Give us feedback by taking our survey here<https://forms.office.com/pages/responsepage.aspx?id=QaMY6zmL9EKjaLyzhelCL9y6JthnVL5Fhu4W7kGbELBUQTFVUk43TjJJR1pIWlJGMUdJOVZDUE5MOC4u>.
Vaibhav Vinodbhai Patel P2833 - Self-Appraisal form not in S+2 tray
Vaibhav Patel P2833. His S+1 is done by Jayesh Patel (P1118) and S+2 should be done by Siddharth Shah (P2293). However, in below screenshot. Level 1 & 2 is done by Jayesh, and the form has not gone to Siddharth’s tray.  Employee Id Employee Name FRT ART SKIP LEVEL P2833  Vaibhav Vinodbhai Patel P1118-Jayesh Patel P1118-Jayesh Patel P2293  -Siddharth G Shah
Ticket - 13149
Customization
Patch Deployment
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Performance Appraisal
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null
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Vaibhav Patel P2833. His S+1 is done by Jayesh Patel (P1118) and S+2 should be done by Siddharth Shah (P2293) We will check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post checking in the "Raised by Me" form, S+1 is done by Jayesh Patel (P1118) and at the second level it is getting  triggered to the Jayesh Patel (P1118)  and getting auto approved. We will check this issue with the customization Team and update in the Ticket - 13149. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Employee not able to open his self appraisal form  showing  Self Appraisal has not been initiated, Hi Pratap Singh, The below issue has been resolved. Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Tax Computation is not reflecting Below Payslip.
Previously Tax computation was reflecting in payslip. Now its not reflecting below payslip. -Swapnil 8329295434
tax data history data was present.
Product
Clarification
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Tax
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null
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home created_by: 2043097497860 time: 2021-05-14 10:28:49 +0530, Hi Swapnil, Please join us in the below link and showcase the problem: https://us02web.zoom.us/j/85412989933?pwd=S3dwQ2I4N0xiOXdNR0lja1k4UnNGdz09 ​ Thanks, Sumithra Ramasamy, Hi Sumithra, Access for providing needful connection is with Rashmi. Please confirm with her before sharing the link. @Rashmi Please check the same and confirm. Swapnil Tawre | HR Advisor T : +91-22-6190 7310 |M : 7045597291 www.anitadongre.com<http://www.anitadongre.com/> House of Anita Dongre Pvt. Ltd. Plot No R 847/1/1, TTC Ind. Area, MIDC, Rabale, Navi Mumbai, India – 400701 Anita Dongre: Facebook<https://www.facebook.com/anitadongre> | Instagram<https://www.instagram.com/anitadongre> Anita Dongre Grassroot: Facebook<https://www.facebook.com/AnitaDongreGrassroot> | Instagram<https://www.instagram.com/anitadongregrassroot/> Global Desi: Facebook<https://www.facebook.com/myglobaldesi> | Instagram AND: Facebook<https://www.facebook.com/stylebyand/> | Instagram<https://www.instagram.com/stylebyand/> , Hi Swapnil, As discussed over the call, please provide us a sample payslip and also provide us a sample code to check the current payslip. We will connect with Ms. Rashmi to check further. ​ Thanks, Sumithra, Please check for Ecode - 9710 In attachment, (downside of left) previously shows entire standard calculation. Now its blank., ​Dear Rashmi, ​ We are trying to reach you. Please connect with me in the link given in  trail mail  to check on the issue. ​ Thanks, Sumithra, Dear Rashmi, Please join us in the below link: https://us02web.zoom.us/j/85412989933?pwd=S3dwQ2I4N0xiOXdNR0lja1k4UnNGdz09​, Hi Swapnil, As informed over the call, the tax_data_history table had old data which was the reason for this problem. We have cleared the same.  ​We have to do pay process again to get the tax calculation. As the april month is already confirmed, this tax calculation will be available in payslips generated from may as this requires payprocess to be done.  Thanks, Sumithra.