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|---|---|---|---|---|---|---|---|---|---|---|---|
Reset 891000 ^ TAPANCHANDRA BIMALCHANDRA SARKAR Mobile app Password | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Pls. reset 891000 ^ TAPANCHANDRA BIMALCHANDRA SARKAR mobile password and confirm.
Regards,
Sonali Suvarna
Project Head - HCM
BIC-Cello (I... | Mobile password reset | Product | Data Correction | null | null | null | null | null | Closed | Hi Sonali, For the below query, We have reset the Mobile Password of the reported employee from our end Kindly check from your end and share feedback, New Password: adnet1 Thanks and Regards Vijayakumar k |
To update the IFSC code in the employee bank details master | Request to update the IFSC code in the employee bank details master as per the attached list | IFSC code updated for employee provided in list | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, As per the query ,We have understood that need to update the IFSC code for employes provided in list . Kindly... |
RE: Ticket [13062] - IOS Push Notification Issues - UAT Environment | Hello Anish,
We have two different tickets for push notification first is under UAT environment second under production server.
Thank you and God Bless.
--------------------------------------
Iyah
Andrea Eugenio
Project Management Group
-----------------... | Informed already, ticket already pending in CSP | Product | Clarification | null | null | null | null | null | Closed | Hi Iyah Eugenio, Please be informed that, the issue is occurring in both the environments (Prod and UAT). We are working this concern now on UAT now and once the concern has been rectified in UAT we will update the necessary changes in Prod environment as in UAT. We cannot work separately for Prod and UAT. So kindly f... |
Annexure2 data spool | We have tried but Annexure2 data spool is not running. Moreover, the Tax computation report and 12BB report also not working. | --> Deployed eTds patch
-->the SSRS report credentials was mismatched.. It has been updated from your end and now the tax computation report and 12BB report is working
-->As we checked,Special character was included in the column name "%Deductions_Us_80d_For_Assessee_&_Spouse" in form 16 template . we have updated as... | Product | Patch Deployment | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Subhendu China, Please join on the below given session link https://fastsupport.gotoassist.com/108897519... |
Clearance entries to be moved | Please move
all clearance requests from 6041 ^
Balkrishan Yadav to New Process owners in ERP Clearance New Users 1031,
9449 - Already configuration changed. | actor change completed as per request | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, We have shared the session link to your IT Team. Once they have connected, we will do the change... |
GroupM Adrenalin UAT | Hi, Can you copy our data and configurations from PROD to UAT? | DB restoration | Product | Configuration | null | Security | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13200, Hi Ellamae Regalario, We shall request our cloud team to replicate PROD DB to UAT DB. Post that we shall... |
Access to Roopa on headcount report and resignation intimation | Hello Team, Request you to kindly provide access to RoopaShree to download headcount report from Adrenalin, it will be good if she gets master access to download all the reports from adrenalin since she is a HR - Manager. Roopashree.Ashokkumar - employee full name Regards, Nazia Begum | FORM ACCESS GIVEN | Product | Configuration | null | Monthly Reports | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nazia Begum, Please join the below session link https://fastsupport.gotoassist.com/772428813 Thanks and regards Rumana Nasreen Akbar Al... |
Attendance_Issue | Kindly find the list of below associates mapped to General shift.The shift of associates earlier was custom shift hence the associates are reflecting as ABSENT for 1st May.Now the manager (Tarun) can not assign the shift for associate and the associates are reflecting absent which we want it to reflect as HOLIDAY.Reque... | Clarification | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, As reported query says, status is showing incorrect in the calendar, hence we will get connect fr... |
ESCI card not show on employee side | Dear Team, Kindly check, ESIC card not showing on employee side. sample employee code - 23109, 21609 | ESIC Card category in the employee attachment form is inactive status for the self role. | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13120, Hi Sandeep Jangid, Based on your concern, ESCI Card is not displaying on employee end. Sample employee co... |
Joining Bonus | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Vijay,
While employee creation in system for 890723 ^ SWATI JASORIA, her joining bonus was added in compensation structure by HOFAC user id. But I ... | Bonus issue | Product | Clarification | null | Salary | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Vijay,
It is not visible in "Salary Entry" form as well:
[cid:image003.png@01D74735.3F841AE0]
, Hi Sonali, As discussed over the call, We wil... |
Local conveyance communication not received | One of our employee ID 0244 has raised a conveyance claim and the same had been approved by 0003 but he had not received any communication with approval slip in his mail. Please resolve the issue ASAP. | in workflow notification for approval is not set up | Product | Configuration | null | Claims & Reimbursement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tanuj, We have analyzed the workflow definition from under the local conveyance form workflow mail conten... |
workflow in salary advance form | hi, Please add another level of approval in the workflow for salary advance form. L1- Reporting manager l2-HR L3- VP & Head - HR (Only for M level employees and RL Corporate) Regards Aishwrya | As we checked, There is no feasibility to enter the condition "Only for M level employees and RL Corporate" as it is not defined in the product. | Product | Clarification | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We tried to reach you over the call.But unfortunately call left unanswered. We need some clar... |
UT Report (ticket number 330093) | Hi Support team, in line with the ticket number. 330093, the Undertime report the calculation is still wrong. | Closing this ticket, already pending in CSP | Geo Product | Configuration | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, The Fresh Desk is for ongoing ticket's and not for the pending tickets in CSP. The CSP portal wi... |
OU is showing different in Employment Details | OU of attached employee is showing different in employment details, Please check. | suggested Business unit form | Product | Clarification | null | Organization Structure | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13059, Hi Ekta, As per our standard product, In the employment details grid, the OU code will reflect and aft... |
Issue in Attendance Calender | Dear Team, C187522 Employee DOJ is 29th April. But 26 & 27 is showing as Absent. Please check and resolve. Regards Venkatesh .P | Attendance cleared | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12903, Hi Venkatesh, We will have a connection and check on the below reported query on showing absent before t... |
Scheduler Run Issue 2 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Wasim,
As discussed, please check the Holiday calendar state wise whether Scheduler run or not.
And i received employee mail his 21st April 2... | Backend scheduler execution | Product | Service Request | null | Setup HRMS | null | null | null | Closed | Hi Nilesh Jaiswal, With reference to our discussion,we have now executed the scheduler for 21st April for all location employee and the mentioned employee's calendar is now updated as holiday. Regards Wasim, Resolved
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 – 23029200 Extn: 90... |
Need to PDF files as supporting documents in the COL and SL leave | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Currently system is not supporting PDF files while we are trying to upload documents for COL and SL leave type, please let us know how can we ... | Added PDF Format in Support documents in Adrenalin Configuration editor | Product | Configuration | null | Setup HRMS | null | null | null | Closed | Hi Rishi Ranka, We will connect through Zoom by 1500 HRS to check on why system is not accepting PDF format as supporting document, we will validate and assist on the same. Regards Wasim, Hi Wasim,
Please share the link and close it we are getting lot of queries.
Thanks & Regards,
Rishi Ranka
Director – T... |
Record Resignation Form | Dear Priya, Kindly assist to block the record resignation form viewed by staff. The form must be only view and edit by HR fac. | Clarification | Product | Clarification | null | Separation | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19041
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Priya, Kindly help me to check on the below: 1.The notice period detected in the record re... |
RE: Tax Computation sheet_Not Showing the Break up of Gross Salary | Dear Team,
As per trail mail, The format of Tax Computation sheet (TCS)has been changed
after the tax configuration for fy21-22 which had recently been done.
Now TCS is showing only the "Gross Salary" without providing the breakup of
its individual components e.g. Basic , HRA, Conveyance, Reimbursement,
... | the April Payroll has been processed from your end before the deployment of the FY 21-22 Patch, and after deployment the pay groups was confirmed for the april month pay process, hence the Tax data duplication occurred and the TCS was not reflected fine.
We have rolled back the confirmed pay groups and then the same ... | Product | Data Correction | null | Tax | null | null | null | Closed | Hi Yogesh Gupta, As discussed, we will check on the TCS and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Yogesh Gupta, As communicated over the call, post analyzing we have found that the April Payroll has been processed from your end before the deployment of the FY 21-22 Patch, and after ... |
FW: Switch to Year 2021-2022 | Dear Ghulam /Dinesh,
We would like to switch from the Year 2020-21 to 2021-22, at present 50 no of employee full and final Pending and Tax projection updating not done in software.
Till year 2020-21 we updated 100 % in our OLD Payroll software.
Since for the month of Apr-21 salary prepared in excel, because w... | Financial year patch deployed | Product | Patch Deployment | null | Tax | null | null | null | Closed | Hi Dhanashree Sawant, From the above description, we understood that the financial year needs to change. We are working on the same, we will keep you updated through the ticket portal. Regards Prakash, Dear Team,
Requested to close all employee whoever shown in Settlement entry except below employee :
... |
VL and AR (April 30, 2021 - May 01, 2021) | Hi Support Team, UTCI0330 filed an AR for May 01, 2021, but the part of AR goes to previous days (April 31, 2021) which the employee filed a VL. The employee is present on a holiday (May 01, 2021) | Changes updated | Product | Data Correction | null | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, We will check the same from our end and will update you on this., Hi Eric Fuertes, The AR has be... |
FW: Employee creation not done - Divya and name change (Alakhya) | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Pls change name elakhya to alakhya.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E8... | clarification | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Gyanamayee,
Name change of the employee can be done via "Employee Details" form.
Please let us know if you are facing any challenges while doing the same.
Regards,
Gowtham. N
Product Support
Adrenalin eSystems Limited
Email: gowtham.n@m... |
Mobile Application | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
The ask from the management is that all the forms which can be access on adrenalin Max desktop version, should be available on mobile applic... | The web application and mobile application are different platforms. And most of the forms available in the web application will be available on Mobile app too | Product | Clarification | null | null | null | null | null | Closed | Hi Nidhi Shah, As discussed, The web application and mobile application are different platforms. And most of the forms available in the web application will be available on Mobile app too. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Nidhi Shah, As discussed, The web application and mobile app... |
FW: Appraisal Status in system | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear team,
Below employees have completed but the report says it is pending.
Please look into it and resolve..
[cid:image001.png@01D74714... | Data correction | Customization | Data Correction | null | Performance Appraisal | null | null | null | Closed | Hi Sandeep Thungaturthy, we understand that the Below employees have completed but the report says it is pending. We will share the connection and we will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT ... |
Change in DOJ | Kindly change DOJ of QS2199938 from 17th May to 19th may2021 | Change request | Product | Data Correction | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, DOJ change required in the application for an employee hence we will proceed the changes and reve... |
Test email | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
--
Sharon S. Ang
Systems Implementation Head
Information & Communication Technology
PRIMER GROUP OF COMPANIES
Primer Star Center, 2282 L... | Clarification | Product | Clarification | null | Application Access Management | null | null | null | Closed | Hi Sharon Ang, Thanks for raising ticket , please continue to raise ticket in Fresh desk. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
LEAVE STUCK QUEUE | EMPLOYEE 211208 | For checking of stuck leave queue for employee 211208, pending for approver 82093, and dated May 3, 2021. | Queued Transaction got cleared | Product | Data Correction | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lean Edgar L Sibulo, Can we connect via teams to clear the queue for the mentioned transaction., Hi Anish,
L... |
Data Upload: Employment Data Change | In the Employment Data Change form, if I tag the Status from Probationer to Confirmed, what effective date of confirmation will it follow? Will it refer to the confirmation date we input during Employee Creation? | clarification | Product | Clarification | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ellamae Regalario,
Kindly provide effective date as per employee confirmed date.
... |
CICO Report for checking please | Hi, pls check these two cases: 1) Wrong or no undertime/tardiness computation 2) Day status showing different texts More details in the attached. | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.129 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ma.Ramona.Ferriols, We working on the above reported concern we shall update you before EOD. Regard... |
testing email | testing email | clarification | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 Edg/90.0.818.56
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Charisse Jane Abad, We have received your requested, please continue to raise your request thro... |
Reporting manager reflecting blank | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
In the QCR_109 report as well as in the system, Dhivyasree Muthuvelu(X5Y)
reporting is blank.
Hence request you to update his reporting ... | Data correction | Customization | Data Correction | null | Employee Information | null | null | null | Closed | Hi Balaji Damodaran, we understand that the In the QCR_109 report as well as in the system, Dhivyasree Muthuvelu(X5Y) reporting is blank. We will update the reporting to Venkatesh Sadasivam(Y6U) and revert you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect... |
Intern leave credit issues, CLINT and SLINT | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
As per the policy every month 1 CLINT and 1SLINT leave should be credited but its not happening, please check.
Employee ID
Employee Name
Leave... | scheduler not configured. | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | Hi Rishi Ranka, Please join us in the below link to check on this: https://fastsupport.gotoassist.com/717234655 we require your db server. Thanks, Sumithra., Dear Sender
Thank you for your mail, Please be informed ,On account of Ramzan i will be on leave (14-May-2021).I will be resuming on 17th May 2021 ... |
FW: Appraisal status error | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
We still issue sin the report of the PDR status report..
We have 85 employees where the status is showing as wrong.
Regards
Sandeep T... | pms not initiated and no entry in queue table | Customization | Data Correction | null | Performance Appraisal | null | null | null | Closed | Hi Sandeep Thungaturthy, we understand that the report of the PDR status report. 85 employees where the status is showing as wrong. We will share the connection and resolve the same Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, ... |
Experience Category | Hi
Priya, This is in continuation of our inquiry re: Experience Category. Please delete
the following: Call Centre
Experience Collections Non
Voice / Intl. CC Exp. Kindly
check first if there’s a mapped employee on any of these categories. Please reach out to Clarisse (clarisse.agustin@groupm.com)... | Service Request | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13223, , Hi Ellamae Regalario, We have verified the same, no employee is mapped. so we have deleted the mention... |
RO miss match | Dear Madam, please find the attachment. for the attached employees RO is changed automatically. on 27th April employees are seen in some RO and from 1st May there are seen in old RO from where we have moved them by doing split merge. there are no transaction found in employee movement I report. Regards, Sowmy... | Employees Ou has been updated | Product | Service Request | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We are trying to reach unable to ta... |
Goal sheet issue P0872_ Nitish Bhardwaj | P0872_Nitish Bhardwaj not able to view any goal in Goal setting page refer to attached screenshot | "Template Mapping" form | Customization | Clarification | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13283, Hi Pratap Singh, Post Analysis, in the "Template Mapping" form for the Employee - P0872_Nitish Bhardwaj ... |
Position Wise Designation Report Required. | Dear Vijaya, As discussed, please provide us Position wise designation Report in Excel. Thanks, Sandip Chanda 8585059226 | Position based designation report from our end, | Product | Service Request | null | Personal Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13248, Hi Sandip Chanda, As per request, We have provided the Position based designation report from our en... |
competency part is blank Priyanka Kumari | There is no inputs in the
competency part , screenshot attached employee id:- P2585 Employee Name:- Priyanka Kumari | Data correction | Customization | Data Correction | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13280, Hi Pratap Singh, Please check with the Employee - P2585 and confirm whether the Goals can be rested and ... |
Employee Basic info update effect date required | Dear Balaji, Good Noon. As discussed over call, I have attached the effective data for the attached list. Please cross check once in the “Employment Details” form for the latest effective date and revert if any help required from our end. | Effective date | Product | Service Request | null | Employee Information | null | null | null | Closed | created_by: 2043095590673
time: 2021-05-13 11:08:03 UTC |
FW: Attendance Regularization Actioned by You Moved to Failed Transaction | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Please check.
Attendance Regularization Actioned by You on 13-May-2021 16:17 has moved to Failed Transaction
Form Name : Attendance Regulariz... | Double submit Issue | Product | Data Correction | null | Time & Attendance Management | null | null | null | Closed | Hi Rishi Ranka, Please be informed, we have now removed the duplicate entries, please ask Actor : COR2372 to approve the AR raised by Rashi Mohan and Actor:MCO0225 to approve Nili Iyyers AR. Regards Wasim |
appraisals need to moved | Please move the below mentioned appraisals from Mr. Sanjai
Singh’s (P0301) to Mr. Manoj Kumar’s tray(P0410)
Emp Id
Name
P2597
Vicky Shanker
P2386
Gaurav Dubey
P2966
Rakesh Pandey
P0546
Ambrish Tyagi
P2413
Shivendra Pratap
Singh
P1332... | Data correction | Product | Data Correction | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As per the request, we will move the mentioned appraisals from Mr. Sanjai Singh’s (P0301) to M... |
DOJ change | HI, Please
change the DOJ of the below mentioned IDs to 23/04/2021 instead of 24/04/2021
30206
K
Sukanya
30219
B
Sandhya
Regards Aishwrya | We have updated the DOJ of the mentioned employees as per client's requirement. | Product | Data Correction | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, As per your requirement we have updated the DOJ of the mentioned employees. Please check fro... |
Not able to Login | Following User Id’s Not able to Login due to Invalid User (or)Password Emp Code’s -32060 & 30577 Kindly do the Reset the Password. Received this query via mail. Attaching the mail details for reference. Rasing this query for tracking purposes. | password reset | Product | Data Correction | null | Application Access Management | null | null | null | Closed | created_by: 2043097241225
time: 2021-05-13 10:18:25 UTC |
Error in Approval | Dear Mr.Saravanan, Its still the same as earlier the error is showing again, Please do the needful at the earlier. Received this query via mail. Attaching the mail details for internal reference. Rasing this query for tracking purpose. | the approver entered the 'M' letter instead of numeric value in the what's and how column. Due to that, the 'Internal system error' reflected for the reported self-appraisal records. | Product | Clarification | null | Performance Appraisal | null | null | null | Closed | created_by: 2043097241225
time: 2021-05-13 10:15:08 UTC |
Multiple past employment grid in onboarding step | Hi Team, Below user
has entered past employment details multiple times, request you only keep one
entry and delete the rest.
EMP CODE
EMPLOYEE
NAME
AQ021030
Jagan Mohan
Cherukuri
Thanks, Ansu Singh | data correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As requested, we have removed the duplicate entries from the backend. Please check the same and re... |
Self appraisal report - F21 not updated in Year | Dear Preethi, While downloading “F 16- self appraisal report”, in the “YEAR” column, F21 is not updated, please check and resolve asap. Received this query via mail. Attaching the mail details for reference. Raising this ticket to track the same in the portal level. | we have added the F21 year in the F16 reports. | Product | Service Request | null | Performance Appraisal | null | null | null | Closed | created_by: 2043097241225
time: 2021-05-13 10:09:28 UTC |
Reinitiate self appraisal to Line manager Login | Dear Preethi, Need your support in this, for the below employees line manager has completed the self appraisal, but comments have been entered wrongly. Hence request you to pull back your transaction and keep it in their line manager’s forms pending for approval to enter the comments again. Ecode Name 19... | Reinitiate self-appraisal to Line manager from backend | Product | Service Request | null | Performance Management | null | null | null | Closed | created_by: 2043097241225
time: 2021-05-13 10:04:20 UTC |
Showing Rs. 1 in HRA it should be zero | We are processing F&F for 511586 with zero payable days, but system is capturing Rs. 1 in HRA. It should be zero. Kindly check and resolve. | Based on the analysis we have found that HRA round off is"Highest" to 1 hence 1 rupee calculated in the Settlement entry. | Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 Edg/85.0.564.63
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Preyesh Correia, Based on the analysis we have found that HRA round off is"Highest" to 1 henc... |
Self appraisal approval pullback | Dear Team, For the below-said employee, the self-appraisal has been approved by Mr. Kannan P K, but it has to be approved by Mr. Madhu R (CHRO). Hence we need to remove his previous approval history and move the approval list in Mr. Madhu Raghunath's forms pending for approval. This is most urgent since Madhu i... | Self appraisal approval pullback and moved to pending status | Product | Service Request | null | Performance Appraisal | null | null | null | Closed | created_by: 2043097241225
time: 2021-05-13 09:59:04 UTC |
Goal setting to be removed and need Zero setting in Adrenalin | For the below said e-codes, now it is in the self-appraisal approval stage, but please delete the entire transaction and keep it on the goal-setting page to initiate. 1.Sargurunathan – Emp .Code : K00135 2.Ramdas Emp .Code : K00249 Received this query through the mail. Raising this ticket for tracking purpose... | cleared the reported employee's goal setting and self-appraisal record. | Product | Service Request | null | Goal Management | null | null | null | Closed | created_by: 2043097241225
time: 2021-05-13 09:54:03 UTC |
Head count report data is not accurate | Head count report data is not accurate | clarification given | Product | Clarification | null | Setup Adrenalin | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, The data is not showing correct - Example the data as per the attachment 2019 is wrong, Hi Varun Kumar S, We have... |
Module administration screen error - UAT environment | Module
administration screen error - After the HRMS bundle deployment - UAT environment | consultant portal patch missed out | Product | Patch Deployment | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, We have taken the session from your IT Team. We will check the data and update the status. ... |
Family details not reflecting in nomination scheme page | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Bala
We are getting an email from new joiners that even though they have updated
their family members details in the system.
Their family member... | Data correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Balaji Damodaran, Post Analysis, the issue has been rectified and for both the Employees, 22C Akshayaa Sri Srinivaasan 1YB Manju MK The Family details are getting displayed in the "Nomination" form. Please check and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSy... |
Leave Balance | Dear Team,
Please send me leave balance of all employees as on date.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
--
************************... | Leave Balance - Ireport | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | Hi Palak sodhi, As discussed over call, we will fetch the leave balance of all employees as on date. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M... |
salary slip upload | Dear Team, We have update the salary slip into below path for M/o. April 2021. Kindly upload the same into employee attachment. \\skfs\DeptShare\PayRoll_Reports\Pay_Slip\April21 | by using the tool we have uploaded the salary slip | Product | Service Request | null | CTC Upload | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern, you are requested us to update the salary slip into below path for M... |
New Category | Dear Srujana,
As we discussed, please create new category, under employee attachment.
Appraisal Letter 2021-22
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:image2f64ce.JPG@450a88b8.40a2f27c]<https://himatsingka.com>
Hi... | Clarification in Employee attachment category and type. | Product | Clarification | null | Employee Information | null | null | null | Closed | Name Can’t be “appraisal letter “ please make it “Personal Letter”.
, ?Dear Kamesh,
We have created the new category and type in Employee Attachment form. Request you to check and revert for any further clarifications. ?
Thanks & Regards,
Srujana.M.
"I am keen to know if you have any suggestions for impr... |
Issues in Reassign Matrix Managers | We are not able to reassign the matrix manager for an employee, the system is reflecting an error as attached. Regards, Ghanshyam! | Clarification | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ghanshyam, While reassigning, please provide the same effective date which is already available for the employe... |
Need to be change the clearance remark | Kindly go
through attached clearance form and change column No. 11 Payroll
clearance “PL Encash able 61 days payable and salary advance recovery
INR50500/-“ EMP P0371 | Data correction | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13165, Hi Surendra Kumar, As per the request, we have updated for the Employee - P0371 the clearance form and c... |
Error while adding bank details | Dear Team While adding New Join employee Bank Detail error showing already exist, please resolve query | Removed bank details from old ID. | Product | Service Request | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mihir, As checked, below bank details are already registered with employee's old ID - 510359 (Inactive) hence it shows bank details exist. Now ... |
Confirmation date change- 32394 | Dear team, Please change the confirmation date in the confirmation letter of the employee. Ecode 32394 Confirmation date : 01 May 2021 | confirmation date change | Product | Service Request | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13258, Hi Raveena Ramakrishnan, From the above query, we understood that you like to change the confirmation da... |
To reset the Self appraisal form | Hi, Please help us to reset the self appraisal form of below mentioned employees. M10192, DE123, M2408, M2127. Request you to do the needful at the earliest. best regards, Pinkiiy Raval | re-initiated the self appraisal process | Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/768216081 Thanks and regar... |
Company name change in offer letter | Dear team, Please change the OU and company name in the offer letter of the employee. OU : Retail (ki) Company : ki Mobility Solutions | ou and company name change in offer letter | Product | Service Request | null | Offer Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13257, Hi Raveena Ramakrishnan, From the above query, we understood that you like to change the OU and compan... |
Location change in offer letter | Dear team, Please change the location in the offer letter of the employee. Letter attached. Location : KI(S) - Mumbai | location change in offer letter | Product | Service Request | null | Offer Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13255, Hi Raveena Ramakrishnan, As per the reported query, we understood that you like to change the location n... |
CTC Upload Error of Mohan Kumar-NBHC06359 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Jushi,
I am not able to upload ctc of Mohan Kumar-NBHC06359 due to showing inactive while verifying in ctc upload option. Please do the needful.
... | Pay process status changed in Employment Data change- additional fields. | Product | Clarification | null | Pay process | null | null | null | Closed | Hi Manoj, As checked, Pay process status of below employee is No hence it shows inactive while uploading CTC. Request you change the status to Yes in Employment Data change- additional fields form and upload CTC. We called you but your number was busy. You can call us on 8309151041 for further clarification.... |
Separation report error | Dear team, In separation status report the status is marked as “Completed” for all clearance activity, but while checking the workflow it is still pending at the finance clearance queue. Attached screenshots FYR. Please check. | ireporter column change | Product | Clarification | null | Separation | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raveena Ramakrishnan, During the check, we found that the already existed column data was shown in the 'Fin... |
Initiation of Goal Setting Issue | Dear Team,
We have noticed that for employee id 01513 & 01528, the Goal Setting has not been initiated though they were confirmed prior to the deadline set. Please look into this and resolve the issue on priority.
[cid:image001.png@01D747E3.E25AF8C0]
[cid:image002.png@01D747E4.1266C6C0]
Regards,
Naines... | Goal Initiation | Product | Data Correction | null | Performance Appraisal | null | null | null | Resolved | Hi Nainesh, We understand that the for employee id 01513 & 01528, the Goal Setting has not been initiated though they were confirmed prior to the deadline set. We will check on prioirty and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Aren... |
Self Appraisal Weightage reflecting 200 | Dear Team, Please check , total weighted reflecting as 200 for ECN 88960 Please check and correct rectify the issue. Regards, Chaitali | Data correction | Product | Data Correction | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, We understand that the total weighted reflecting as 200 for ECN 88960 We will share the c... |
FW: Late/Absent Reminder | Dear Team,
It has been observed that 9th May has been considered as working day though being a Sunday. Could you please look into this and address the same.
Regards,
Nainesh
From: Interface <ind-hcm@expofreight.com>
Sent: 10 May 2021 15:35
To: Nainesh G Shah <naineshg@efl.global>
Subject: Late/Absent Remin... | 09 May 2021 weekly off scheduler was not executed. Hence employee's attendance is showing as Absent. Now we have executed the Attendance weekly off scheduler for the past days. Post that you are able to view the weekly off for 09 May 2021. Also the same has been confirmed by your end. | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Nainesh, We understand that the 9th May has been considered as working day though being a Sunday. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Em... |
Manage Position function not working | Dear Adrenalin, My Adrenalin login Manage Position function not working Emp Code, 21226 and 3876 | erer_role--employee added in that role | Product | Configuration | null | Setup Adrenalin | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lalji Ladumor, Please join us in the below link: https://fastsupport.gotoassist.com/692456679 Thanks, Sum... |
No Due Clearance Notification Mail | Dear Team, We would like to change No Due Clearance remainder mail from daily basis to weekly basis. Please advice!!! | points clarified | Product | Configuration | null | Scheduler | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Malini N, During a check, we have found that the respective scheduler "ACT REM" running on a daily basis. We h... |
Disable Edit/View of Adrenalin Forms | Hi, How can I disable again the forms ex. Leave Request so the employees cannot file temporarily? | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ellamae Regalario, Kindly use module administration form to disable form access. first check box indi... |
Error Massage in Data Upload form | Dear Vijaya, Below Error massage is showing in Data Upload form. Please fix it ASAP. Thanks, Sandip Chanda 8585059226 | Wrong excel format update | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As Discussed over the call, We have resolved the issue from our end, I have sent the mail in th... |
Weekly Off | Hello, Please check MAY 15 - please confirm if this is tagged as Weekly Off as it's supposed to. Thank you. | Clarification | Product | Clarification | null | Shift and Scheduling | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ellamae Regalario, We have executed the scheduler, Please validate. Thanks and Regards, Deepan... |
BLR-Unable to download Department wise salary register | Hi Team Trying to download Department wise salary register but getting error , tried multiple time from last 2 days getting same error ,attached error screenshot please check and do the needful | Patch | Product | Patch Deployment | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shreyas Shridhar, As reported query says, Salary register is not getting downloaded in the application, hen... |
Training letters need to be uploaded. | Training letters need to be uploaded in the system. | Letters uploaded in application server using common upload tool. | Product | Service Request | null | Job Data | null | null | null | Closed | created_by: 2043097241383
time: 2021-05-14 13:06:12 UTC, Hi Priyanka, As requested, Training letters have been uploaded. Please check and confirm. Regards, Judhistira.M, Done
Regards,
Priyanka Hanfode
Contact 9769644933
________________________________
|
FW: FULL & FINAL NOT PROCESS | Dear Team,
We are trying to process full and final but same showing error, as per trail
mail.
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
... | Formula not given for one of the formula component | Customization | Patch Deployment | null | Claims and Reimbursments | null | null | null | Closed | Hi Anoopsingh, we understand that the We are trying to process full and final but same showing error. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Ema... |
self Appraisal not reflecting in S+2 Stage | Ashish Singh (P2094) Appraisal not reflecting in S+2(Manoj Kumar (P0410) stage | WOrkflow | Customization | Patch Deployment | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Ashish Singh (P2094) Appraisal not reflecting in S+2(Manoj Kumar (P0410... |
self Appraisal need to re-allocate of P1841 - Rajesh Kumar | Please move Appraisal of P1841 - Rajesh Kumar from
Shanker Sachdeva(P0822) to Siddhartha Srivastava(P0281) | Data correction | Customization | Data Correction | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As per the request, we will update the Appraisal of P1841 - Rajesh Kumar from Shanker Sachdev... |
Could not upload medical certificate in leave request on pulse | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Could not upload medical certificate in leave request of 17 days.
Please find the error attachment.
ECN: iblr05915
A... | Clarification | Customization | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | Hi Akhilesh.prajapati, We understand that the Could not upload medical certificate in leave request of 17 days. ECN: iblr05915 We will share the connection and we will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Pl... |
Intracity expense claim error P3040 | Employee Smita Mukadam P3040 is unable to submit
travel claim. screenshot attached | Financial Year start date & End date | Customization | Configuration | null | Claims & Reimbursement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, Post Analysis, we understand that the below error is poping up while the Employee Smita Mukada... |
self Appraisal approval. | Their form is not going to S+2 / S+1 tray. It is
showing as Auto Approved for Level 2 approver
Sr.
No
Employee Name
S+1
S+2
Remarks
1
Jitendra Rawal P2281
Vipul Dave
Anirban Mukerjee
Form did not go to S+1 tray
2
Akash Gahlot P1329
Ajay Ir... | Workflow | Customization | Patch Deployment | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the form is not going to S+2 / S+1 tray. It is showing as Auto Approved for... |
Roaster Update | Hello Team, request you to update roster for today i.e. 14th May-21 for below employees.
Emp Id
Name
ECI0005
Sharaschandra
Marathe
ECI0010
Satarupa Samantaray
ECI0051
Sunil Kumar Y
ECI0108
Ashit Mallick
ECI0160
Shashi Kumari
Subbarayan... | Clarification | Product | Clarification | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Runal Soni - ECI, During analysis, we observed that roaster has been updated in the application for the below ... |
PF Report | Dear Srujana,
Under PF report HL Workman conveyance amount adding to PF gross, please remove and confirm at the earliest.
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:imageb8b61f.JPG@edab4e5c.45940cc8]<https://himatsingka.co... | we have removed the convenience allowances for the attached employees in the PF report. | Product | Clarification | null | Pay process | null | null | null | Closed | Hi Pradeepa C T, As discussed over the call, we have removed the convenience allowances for the attached employees in the PF report. Request you to check and revert for any further clarifications. , Please send me emp list.
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payrol... |
Goal Targets REL | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Alex,
Trying to download this report for last year. however data is coming as
blank.
Pls check as this request is urgent.
[image: image.png]
-... | We have done the changes in the iReporter "Goal Targets REL" and now the report can be generated for the previous year by choosing the calendar name. we have attached screenshot and the generated excel file for your reference. | Customization | Data Correction | null | Performance Appraisal | null | null | null | Closed | Hi Jatinder Kumar Sharma, We have done the changes in the iReporter "Goal Targets REL" and now the report can be generated for the previous year by choosing the calendar name. we have attached screenshot and the generated excel file for your reference. Please check from your end and let us know. Thanks &... |
NOMINEE details | Need nominee details for all employees Name, relation and gender | Clarification. Report enabled for customer. | Product | Clarification | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13310, Hi Yogaraju M,
As per the query, we have understood that you need the nominee details for the empl... |
Not able to new regime to old regime | Not able to new regime to old regime | Data upload for changing the tax configuration | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13309, Hi Yogaraju M,
As per the query we have understood that need to change the Tax regime from new to ... |
24Q and form 16 | format of 24 Q need
to be filed with TRACES (INCOME TAX) ,need details like gross salary and other
deductions data to submit FORM 16 of all employees. | requested to use horizontal tax computation sheet | Product | Clarification | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yogaraju M,
As per the query, we have understood that need the details of employee salary details w... |
RE: Request to reset Adrenaline password | Hi Team,
Please reset Swapnil's Adrenalin Password.
User ID is 891003
Regards,
Amlesh
From: Patil1, Swapnil <swapnil.patil1@bicworld.com>
Sent: Friday, May 14, 2021 1:06 PM
To: Saroj, Amlesh <Amlesh.Saroj@bicworld.com>
Subject: Request to reset Adrenaline password
Dear Amlesh,
First up all, please... | password reset | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Sonali, As per request, We have reset the below employee password from our end, Kindly check from your end and share feedback, Password: adnet1 Thanks and Regards Vijayakumar k |
Back end Scheduler for multiple employees | Hi, team! I'd like to request to run the back end scheduler for the following employees:
E01-030-5
E01-106-8
E01-129-3
E01-237-6
E01-268-0
E01-341-2
E01-370-8
E01-504-8
E01-518-1
E01-529-3
E01-611-9
E01-639-4
E... | Service Request | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13180, Hi Zigmort Jelaver Ragudo, We shall discuss this concern over call now & update the status. R... |
Revoke CEO Officiation | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Moosa,
Kindly revoke the same from back end and it has to be provided to a new
role.
Emp Id - D39945
[image: image.png]
--
Thanks & Rega... | We have revoked the officiation from back end and as per your requirement we have updated the employee's (90666) actor as (94631) for the pending transaction. | Product | Data Correction | null | Application Access Management | null | null | null | Resolved | Hi Jatinder Kumar Sharma, We have revoked the officiation from back end and as per your requirement we have updated the employee's (90666) actor as (94631) for the pending transaction. Please check from your end and let us know. Thanks & Regards, Veerapandian R |
FW: DOL change in adrenalin - Mr. Runesh Kumar Dutta | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls change as per below mail
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Ty... | Clarification | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Gyanamayee, You can do the changes in the Resignation information can be done via "Record Resignation Modify". PFB screenshot. Please navigate to this form, select the employee and do the required changes. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin... |
Fwd: Resignation Vivek Raghuwanshi -1J8 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
HR is trying to raise the resignation today.
But getting the error as resignation cannot be raised on holiday.
We have never set such a... | Configuration Name - RLD_CONF | Product | Configuration | null | Separation Management | null | null | null | Closed | Hi Balaji Damodaran, Post Analysis, we have verified in the "Adrenalin Configuration Editor" form and the below Configuration Name - RLD_CONF , Value - Y (Yes) Comments - This is to specify if Resignation Letter date can be a holiday/weekly-off. If this is set as ‘Y’, then the Resignation Letter date canno... |
Bank Details | Please find the attachment and keep the bank details in safe and delete the records we will update the latest records | Bank details has been removed. | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As per the request, we will check the attached bank details in safe and delete the records we wil... |
Self APpraisal issue | The self appraisal raised by N.Balasubramani (600287) is appearing in the wrong approver's screen (600017 - M. Kumar). His actual approver is K.J. James (600019). Similarly, the Self appraisal raised by Hari Siddharth (600432) is not appearing in the approval screen of K.J. James (600019). Please rectify. | Approver chnage , some one change | Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi KARTHIKEYAN. K, As per the query, We have understood that employee self appraisal form is not Moved to the proper appro... |
self Appraisal approval reflecting S2 instead of S1 of Vinay Nagpurkar P2892 | Attached screenshot of reporting manager mapping of Vinay Nagpurkar P2892. His S+1 (Admin) should be Abhijit Thanedar, and
S+2 (Functional) should be Anirban Mukherjee. However, the Self-appraisal form is gone to his S+2 first. Kindly do the
needful to change | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13042, Hi Pratap Singh, we understand that the his is S+1 (Admin) should be Abhijit Thanedar, and S+2 (Functiona... |
Help update email id to employee 1635 | Hi Team, Emp 1635 is a rejoinee please help the recent created record is updated with correct email id suhas.h@mistralsolutions.com Best Regards Mitrapal R B | template Shared | Product | Data Correction | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mitrapal R B, Requesting you to connect the below link. https://fastsupport.gotoassist.com/670592134, Hi Mitr... |
2021 Goals Not Initiated | Please check the following employees why their 2021 goals can't be initiated. We have checked the parameters and they are qualified to be initiated. 0000187503 0000187527 0000187531
Thanks, Beth | Older version | Customization | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lilibeth P. Nayve, Please check the blow employees who got affected in same cases. Post your confirmation ... |
Normalization | Please check the normalization form, we have completed the performance assessment and uploaded the final rating of the employees. | Clarificationn | Product | Clarification | null | Normalization | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi MG Miranda, We can schedule it by today evening Thanks and Regards, Deepan. M Adrenalin eSystem... |
Vaibhav Vinodbhai Patel P2833 - Self-Appraisal form not in S+2 tray | Vaibhav
Patel P2833. His S+1 is done by Jayesh Patel (P1118) and S+2 should be done by
Siddharth Shah (P2293). However, in below screenshot. Level 1 & 2 is done
by Jayesh, and the form has not gone to Siddharth’s tray.
Employee
Id
Employee
Name
FRT
ART
S... | Ticket - 13149 | Customization | Patch Deployment | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Vaibhav Patel P2833. His S+1 is done by Jayesh Patel (P1118) and S+2 ... |
Tax Computation is not reflecting Below Payslip. | Previously Tax computation was reflecting in payslip. Now its not reflecting below payslip. -Swapnil 8329295434 | tax data history data was present. | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home
created_by: 2043097497860
time: 2021-05-14 10:28:49 +0530, Hi Swapnil, Please join us in the below link and showca... |
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