subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 19 values | cf_sub_modules stringclasses 79 values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2 values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
Approvals error | Approvals are showing pending at E0042 Mr. Satoshi Uchida San -MD. please check the issue screenshot is attached. | provided the form access and removed the unwanted pending confirmation record | Product | Clarification | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, From the above description, we understood that the reported approver is getting the oops error in the approval. Please connect both the live servers and share your Anydesk number to work on the reported query., Hi Bharat Kumar, Post analyzing, we found that the above-mentioned employees don't have access to the "forms pending for approval" form. Due to that, the reported oops error reflected while approving the form. The form access was not there for this E0042 employee, Because the reported employee reinitiated in the application In the 'user group mapping', we have guided you to add the reported employee in the user groups to provide the required form access. Since the confirmation appraisal process is not required for the Expat pay group employees, we have removed the pending record from his queue as per your requirement. The same has been confirmed from your end. Hence we are updating the ticket status as 'Resolved'. |
Attendance Calendar showing blank | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
This is to inform you that 10th & 11 May 21 in attendance calendar showing grey colour.
Please check what is the issue at earliest, Screenshot attached below for your reference.
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 - 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
[logo]
[LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/>
[facebook]<https://www.facebook.com/IDBIFed>
[twitter]<https://twitter.com/IDBIFed>
[youtube]<https://www.youtube.com/user/idbifederallife>
[cid:image001.jpg@01D7481D.555A4630]
<br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Executing scheduler manually | Product | Service Request | null | Scheduler | null | null | null | Closed | Hi Nilesh, Your number is busy, hope you are on another call. Please call me back once you are available to provide a remote session. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ok my system is on remote with IT Team, will call you once i free..
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 – 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
[logo]
[LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/>
[facebook]<https://www.facebook.com/IDBIFed>
[twitter]<https://twitter.com/IDBIFed>
[youtube]<https://www.youtube.com/user/idbifederallife>
, Hi Nilesh, As confirmed by you over the call, all queries related to the attendance calendar are now resolved. As informed, request you to check internally with your IT to streamline the server maintenance activity to avoid these recurring points related to Attendance. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Resolved
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 – 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
[logo]
[LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/>
[facebook]<https://www.facebook.com/IDBIFed>
[twitter]<https://twitter.com/IDBIFed>
[youtube]<https://www.youtube.com/user/idbifederallife>
, |
update backdate Weekly Off from 01.05.2021 | Dear Adrenalin, Please update backdate weekly off from 01.05.2021, screen short attached for your refrence | past date weekly off | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lalji Ladumor, Please join us in the below link: https://fastsupport.gotoassist.com/157562682 We need your database access. Thanks, Sumithra., Hi Lalji Ladumor, Weekly off is marked, hence updating the status as 'Pending'. Thanks, Sumithra. |
Absent Reminder scheduler | Please exclude those employees who are tagged as attendance type NO in late/absent event reminder scheduler. this is to avoid confusion. | SP change | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi MG Miranda, Please join in below link. https://us02web.zoom.us/j/85305177440?pwd=Z0t5Wkp1WnNLQ1JVS2o1TUQ0cUZjUT09 Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi MG Miranda, We have modified the SP to exclude employee with Attendance type NO. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Noted, since the schedule is on sunday, we will monitor this before closing the ticket, Hi MG Miranda, Please close the ticket if the mail have not trigged to Employee who have attendance type NO on Sunday. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, this is to confirm that the employees with attendance "NO" did not receive the attendance reminder. thanks much Deepan |
Shift Schedule | Hi, Would like to confirm if there's any way to record the schedule of the employees for the past days/weeks/months if the approver failed to encode shift on time? Thanks. | Clarification | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Doreen Quino, Please refer "Shift Transactions" report for viewing shift got mapped or not. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, Sorry, just to clarify my question. How are we going to encode/record the Shift of employee for the past days/weeks/month if the approver was not able to encode the shift. Thanks., Hi Doreen Quino, Please use "Shift Roaster upload" in Data upload or "Shift Change request" self form to mapping shift for past days. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan, We can no longer file for Shift Change Request for the past month/week. For Data Upload > Shift Roster Upload, is this for ADMIN only or can anyone use this? Thanks., Hi Doreen Quino, Currently you can change the shift for past 5 days. IF you required to change the 5 days to 10 days then navigate to "Adrenalin Configuration Editor" form and change the value in "SHIFT_CHANGE_PRE_DAYS". Shift Roster Upload is only for Admin. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, What is the maximum days allowed for Shift Change Request if we will change it?, Hi Doreen Quino, Recommended 20 days one cut off before Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Thank you so much for your assistance, Deepan. Will close the ticket now. |
Goal Setting not initiated error | Please check the below mentioned employee is eligible for Goal Setting but its showing goal setting not initiated for him :
[cid:image001.jpg@01D749EE.C245AFF0]
Best Regards
Shreya
Manager - Human Resources (Talent Management)
M +91 7625018884 T +91 80 2237 8000
[cid:image949e49.JPG@07d6a092.44b70090]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| PMS scheduler has been executed | Product | Clarification | null | Goal Management | null | null | null | Closed | Hi Shreya, We have executed the PMS scheduler. Now below reported employee is eligible for goal setting form. Request you to check and revert for any further clarifications. Regards, Srujana.M , Thanks its resolved. Please close the ticket.
Best Regards
Shreya
Manager - Human Resources (Talent Management)
M +91 7625018884 T +91 80 2237 8000
[cid:image67eda3.JPG@94d331d8.48ab2cf3]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
, Please close
Best Regards
Shreya
Manager - Human Resources (Talent Management)
M +91 7625018884 T +91 80 2237 8000
[cid:image29d87e.JPG@1b15c411.458f7a54]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
|
Claim No to be Notified in Mail Subject | Claim No to be Notified in Mail Subject for employees which Claim is Settled and Another error Notification comes twice every time... Also we need the Option for Employees to Track or Check the Claim Disbursement Status... | requesting additional details | Product | Clarification | Admin Module | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Praveen Kumar S, We understand that claim number need to be notified in notification email and mail triggered twice in system. We will check this reported points and get back to you with a solution. Regards Raghu.T, Hi Praveen Kumar S, During a check, we have found that the bookmark "Claim Number" is not added in the standard product. We will check the status of duplicate mails and update you. We request you to confirm for customize the bookmark and incorporate into the respective form "Claims Payment Release", based on your confirmation, we request concern team to get in touch for more details. Please use the report "Claims Requested" to check the status of the claims request. Regards Raghu.T, Hi Praveen Kumar S, We are working with the internal team to find the route cause for the duplicate mail trigger to employees. Also, check the feasibility to provide the report access "Claims payment report" to self users. We will update the status by tomorrow. Regards Raghu.T Raghu Thangaraj, Hi Praveen Kumar S, Based on your request, we have provided the report "Claims payment report" access to self users. Hence they can view the report in their login. Please check for few cases and get back to us if you have any questions. Regards Raghu.T, Dear Raghu... We have checked and the following need to be addressed : 1. Claims of Subordinates are reflecting.. 2. Some Claim form doesn't have the closing option (Eg. Cash Purchase Voucher) - Report shows "Not Disbursed" to employees for settled claims & it creates confusion to employees.. Please check on these Points Please , Hi Praveen Kumar S, Regret for the delay, we are working with internal team regarding duplication of email triggered to employee.
We will get back to you once it is resolved.
Regards
Raghu.T, Hi Praveen Kumar S, As discussed, we requested to share the latest transaction of the claims payment released. So that we can check the log from the back end. Regards Raghu.T, Hi Praveen Kumar S, Can you please confirm the employee ID and claim name that recently processed. We need to check the logic in the back end. Regards Raghu.T, 1. Claims of Subordinates are reflecting.. 2. Some Claim form doesn't have the closing option (Eg. Cash Purchase Voucher) - Report shows "Not Disbursed" to employees for settled claims & it creates confusion to employees.., Hi Praveen Kumar S, Regret the delay, 1. Claims of Subordinates are reflecting.. Aes: The report "Claims Payment Report" is used to check the status of claims disbursement and it is admin report, based on your request, we have enabled to self report, We do not have an option to disable subordinates. Please confirm for us to remove the report access from self users. 2. Some Claim form doesn't have the closing option (Eg. Cash Purchase Voucher) - Report shows "Not Disbursed" to employees for settled claims & it creates confusion to employees.. Aes: The claims is approved via CLAIMS UPDATE form then the status will be reflect as DISBURSED. Please request concern person to update the status in CLAIMS UPDATE form and check the status in CLAIMS PAYMENT REPORT. Please get back to us if you have any questions. Regards Raghu.T , Dear Raghu... S.No.1 --> Please remove the access for self users.. S.No 2 --> Please explain to us once you are free... Because we are approving Claims Via Claims Update still the Claims are in Open Status Only... , Hi Praveen Kumar S, S.No.1 --> Please remove the access for self users.. Aes : We have removed the report access. S.No 2 --> Please explain to us once you are free... Because we are approving Claims Via Claims Update still the Claims are in Open Status Only... Aes: We will have call tomorrow after 12.30 PM. Regards Raghu.T, Dear Raghu.. We will connect tomorrow to understand S.No 2.. Thanks and Regards Praveen Kumar |
Need to move pending clearance transaction | P3062 Priyanka Gulati is mapped with North Zone and her exit clearance
has been triggered to Arushi (North HR). Request you give your approval to map the same with
CSO team (Abhishekek Ram ). | Data correction | Product | Service Request | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, we will check P3062 Priyanka Gulati is mapped with North Zone and her exit clearance has been triggered to Arushi (North HR). Request you give your approval to map the same with CSO team (Abhishekek Ram ) We will update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As per the request, P3062 Priyanka Gulati is mapped with North Zone and her exit clearance has been triggered to Arushi (North HR). We have moved the transaction to the CSO team (Abhishekek Ram )' s Tray. Please check. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Not able to apply leave P1174 ^ Komal Narsikar | P1174 ^ Komal Narsikar not able to apply the leave request screenshot is attached, please resolve the same | Clarification | Customization | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, we understand that the employee - P1174 ^ Komal Narsikar not able to apply the leave request screenshot is attached, We will update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, While checking from our end, the form is getting open and allow to select the leave for applying. Please check again with the Employee - P1174 ^ Komal Narsikar and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Salary days paid in F&F showing wrong 511634 | We have processed F&F of 511634 in system and found salary days paid in F&F is appearing wrong. There is no payable days while processing F&F but system is capturing 6 days as paid days. Kindly check and resolve. Same issue is reported in earlier ticket. Thanks. | Vinesh will take care of these things | Product | Service Request | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 Edg/85.0.564.63
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Preyesh Correia, From the above description, we understood that the salary days wrongly showing in the system. We are working on the same, we will keep you updated through the Ticket portal. Regards Prakash, Hi Preyesh Correia, As discussed please get in touch with Vinesh regarding the same. Regards Prakash |
Server Issue (Prod Area) | Hi Support Team, We are experiencing server errors and hard to access the HCM on the employee side. Please see the attached file for the screenshot | Clarification | Product | Clarification | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, We will discuss with our internal team and will update you on this concern., Hi Eric Fuertes, Kindly confirm whether this error is occurring in our Application or any form level, because we can only check if the error has been noted in the 'Log files' or the 'event log' else we do not have the provision to check for this error. Kindly elaborate more on the error., as of today. the prod area is working fine. we increase the resource on the server-side. we will raise again a ticket once the issue is occurs |
Need to be change remarks in clearance | Kindly get the following remarks captured in the HR Operations clearance
activity of Gaurv Maheshwari (P2763) for audit purpose. The clearance head will be “HR Operation” and the remarks
will be “ Medical
Insurance Recovery of Rs.980/- to be done.” Kindly get the needful done and confirm back. | Data correction | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, As per the request, we will update the following remarks captured in the HR Operations clearance activity of Gaurv Maheshwari (P2763) for audit purpose. We will update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As per the request, we have updated the following remarks captured in the HR Operations clearance activity of Gaurv Maheshwari (P2763) for audit purpose. The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.980/- to be done.” Please check. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Employee movement | Dear MAdam, employee movement is approved the manager but still it is given an error that forms are pending for approval. EM ID: 53749 Regards, Sowmya | Duplicate records has been created | Product | Clarification | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13327, Hi Sowmya, We have checked, the duplicate request has been created, now we have cleared the same. Please check and revert for any further clarification. Regards, Srujana.M,
Dear Madam,
Issue is not resolved.
Still we are unable to do employee movement because of the below error. Kindly do the needful.
[cid:image001.png@01D74B16.4A0404A0]
Regards,
Sowmya
Assistant Manager - Human Resources
Bharat Financial Inclusion Limited
(Formerly “IndusInd Financial Inclusion Limited”)
Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai – 400013
Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India.
Phone : 8096660565
Extn : 040-39356195
CIN : U65999MH2018PLC312539
[A close up of a logo Description automatically generated]
Rank # 31
, Hi Sowmya, We have checked, form is pending approval. Request you to check and revert for any further clarifications. Regards, Srujana.M |
resignation of P3163 _Priya Sharma need to allocate | Please move the resignation of P3163 _Priya Sharma from Shweta Madan's (P0687 ) tray to Abhishek Ram’s (P3103 )tray for approval | Actor Change completed | Customization | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, Based on your request, we have changed the actor name for the resignation approval. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Jay Mark Salvidas adrenalin account missing dashboard | Good Day, I would like to ask assistance with my GEM adrenalin account. please see details below. 0300106561 Jay Mark Salvidas | Clarification | Product | Configuration | null | Security | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; rv:88.0) Gecko/20100101 Firefox/88.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi LORIELYN ABELLA, Please add the employee in user group mapping form, ask employee to validate now. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Good Day,
I already sent an email confirmation that the account was fixed already.
Thank you
Sincerely
***********************
Lorielyn Cabilao Abella
Restaurant General Manager
McDonald's 790 Danao
lorielyn.abella@mcd.com.ph
09498895510
032 5111084
________________________________
|
Changing shift type to General | We had changed all the Position to General shift type. Some of the position were mapped to Custom shift type. So, Kindly change the shift type of all the position to "General" | shift change requested | Product | Data Correction | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As per the reported query, we understood that you want to change the Shift Type as General for all the Positions in system. We have shared the session link to your IT Team. Once they have connected, we will do the changes and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Albert D, Based on your request, we have changed the Shift Type as General for all the positions in system. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Employee movement | Dear Madam, employee movement is seen as pending but the same is not seen pending for approval. please do the needful. EM ID: 67504 Regards, Sowmya | Clarification in Employee movement form | Product | Clarification | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, there are no pending employee movement forms for the below-reported employees. Please check and revert for any further clarifcations. Regards, Srujana.M, dear Madam, issue not resolved. for employee ID: 67504 we are unable to raise transfer as his employee movement is seen pending for approval., Hi Sowmya, We have checked, the duplicate request has been created, now we have cleared the same. Please check and revert for any further clarification. Regards, Srujana.M, for this issue form not seen at approver end. issue resolved..., issue not resolved...., Hi Sowmya, We have checked, employee transfer request form moved to fail. Now we have cleared the same. Please check and revert for any further clarifications. Regards, Srujana.M |
Cancellation of COFF Leave | What is the method to cancel the COFF Leave which are wrongly created... | Form Access | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Praveen Kumar S, As discussed over the phone, please navigate to Module Administration form and choose the group name as Workforce Administration - Self and provide the access for Leave CompOff Cancel in system. During session, you have cancelled the Comp Off Request and also validated the same in report. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
RE: 790 Danao Jay Mark Salvidas Adrenalin Concern | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team Adrenalin,
Good day ! 0300106561 Jay Mark Salvidas is already on boarded however, in his interface it doesn't show anything. Please check.
Ms Lorielyn,
Just want to validate if the log in is Jay Mark.
Thanks,
Joan
From: Lorielyn Abella
Sent: Friday, 14 May 2021 8:50 AM
To: McD HCMS <mcd.hcms@ph.mcd.com>
Cc: Marian Kristine S. Sison <Marian.Sison@ph.mcd.com>; Joan D. Manalo <Joan.Manalo@ph.mcd.com>
Subject: 790 Danao Jay Mark Salvidas Adrenalin Concern
Good Day,
I would like to ask assistance for my GEM adrenalin account. please see attached picture.
[cid:image001.png@01D74976.0F6D0310]
Thank you and God bless.
Sincerely,
[cid:image002.jpg@01D74976.0F6D0310]
This email and any files transmitted with it are confidential and may contain privileged and confidential information, including personal information protected by privacy laws. It is intended only for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, destroy all copies of the original message, and delete this e-mail from your system. This transmission may include personal information, which is protected by the Data Privacy Act of 2012. You hereby agree to use reasonable care necessary to prevent misuse of or unauthorized access of any personal information. You may only use or disclose the personal information for the purpose intended in this communication. You are only authorized to retain the personal information for as long as necessary to accomplish this purpose or as may be prescribed by law. Thereafter, you shall promptly return the document to the sender or destroy all copies of the document containing the personal information. GADC assumes no liability for direct and/or indirect damages arising from the user's use of GADC's e-mail system and services. Users are solely responsible for the content they disseminate. GADC is not responsible for any third-party claim, demand, or damage arising out of use the GADC's e-mail systems or services.
This email and any files transmitted with it are confidential and may contain privileged and confidential information, including personal information protected by privacy laws. It is intended only for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, destroy all copies of the original message, and delete this e-mail from your system. This transmission may include personal information, which is protected by the Data Privacy Act of 2012. You hereby agree to use reasonable care necessary to prevent misuse of or unauthorized access of any personal information. You may only use or disclose the personal information for the purpose intended in this communication. You are only authorized to retain the personal information for as long as necessary to accomplish this purpose or as may be prescribed by law. Thereafter, you shall promptly return the document to the sender or destroy all copies of the document containing the personal information. GADC assumes no liability for direct and/or indirect damages arising from the user's use of GADC's e-mail system and services. Users are solely responsible for the content they disseminate. GADC is not responsible for any third-party claim, demand, or damage arising out of use the GADC's e-mail systems or services.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Security | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Maam Joan,
Yes po Jay Mark Salvidas
Thank you
Sincerely
***********************
Lorielyn Cabilao Abella
Restaurant General Manager
McDonald's 790 Danao
lorielyn.abella@mcd.com.ph
09498895510
032 5111084
________________________________
, Hi McD HCMS, Please add the employee in user group mapping form, ask employee to validate now. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, This is closed.
Thanks,
Joan
|
shift master-Batemaswari | Dear Team, Kindly please run the attached shift master at the back end as it is backdated and also please run for the OT data too. | Clarification | Product | Data Correction | null | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Micheall Shearah a/p David Raja, As requested we have executed the scheduler. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Dear Deepan, Thank you. |
RE: Adrenaline issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan-I have discussed based on your mail below with the line manager, the manager has reiterated that the rating shown to him by the system at the time of submission was 3 and not 1. He is a tenured manager and is well aware of our HR practices, he is firm that he would not have submitted the form if the system was showing a rating of 1 and is holding the system responsible for this error.
Can you please update me on your findings specific to this case and share the log..I am not sure how to substantiate the manger’s claim but I am inclined to believe him.
This is indeed unfortunate and shakes the trust of the users with Adrenalin. We are not in a serious employee issue due to this technical error by Adrenalin.
Please do not close this ticket till I confirm.
Regards,
Amit Sangha
[cid:imaged81cd3.PNG@a08724f5.4faac4a8]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imageb124c2.PNG@b87c5cce.41923c15]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagea7dc49.JPG@f20248e0.4b9453de]<http://www.abaninvestment.com>
From: Saravanan Mani [mailto:Saravanan.Mani@myadrenalin.com]
Sent: Sunday, May 9, 2021 8:11 PM
To: Amit Sangha
Subject: Re: Adrenaline issue
Dear Amit,
We verified the reported case and have the following observations. As per the system records, the employee – 4531 had submitted his appraisal form with an overall rating 3. The application logs of 11th Mar 2021 6:22 PM, show us that the rating was modified as 1 from the Manager’s Login (Shivananda Kumara Giliyaru - 2217). The log is attached for your reference too.
With the above information, we have arranged for the Expert team to verify our findings from the event viewer system logs (technical). We will keep you posted on the progress by tomorrow.
Thanks for your understanding.
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
From: Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>
Sent: Sunday, May 9, 2021 4:28 PM
To: Deepan Murugan; Saravanan Mani; Bhaskaran Ramaswamy
Cc: Venkateswaran C; Nidheesh Prabhakaran
Subject: RE: Adrenaline issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Deepan/Bhaskaran/Saravanan,
This is with reference to the issue of zero target/incorrect rating issue that was discovered and corrected in March.
Unfortunately there has been an employee complaint post the conclusion of our annual review/bonus payout process as the employee (4531Husen Faiyazbhai PetladwalaComputer Network Systems) has been rating incorrectly and accordingly not considered for bonus.
I am attaching his appraisal for reference, not only the system accepted a zero target, he was not included in the list shared by Deepan for corrective action. Moreover, the employee's manager has complained that at the time of appraisal, the system was showing him a rating of 3 hence he did not see any concern with the appraisal or report to HR.
Can you review the logs and let me know how this happened? I need to get back to the business on this and take corrective action if this is due to the fault of the system. This is going to be very difficult for us to explain to our remuneration committee to explain this error and request their approval for bonus payout for this staff.
Regards,
Amit Sangha
[cid:image001.png@01D74A78.3B0715D0]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image002.png@01D74A78.3B0715D0]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image003.jpg@01D74A78.3B0715D0]<http://www.abaninvestment.com>
-----Original Message-----
From: Deepan Murugan [mailto:deepan.m@myadrenalin.com]
Sent: Sunday, March 21, 2021 12:49 PM
To: Amit Sangha
Cc: Venkateswaran C; Saravanan Mani; Bhaskaran Ramaswamy; Nidheesh Prabhakaran
Subject: RE: Adrenaline issue
Dear Amit,
As mentioned over the call (with Bhaskaran), we have identified a browser compatibility issue which lead to the rating issue. 53 employees (66 records) are impacted due to this issue. We have already corrected the data and latest output is shared.
We also noticed that few records have either the target or the actual as ?0? and this leads to a ?divide by zero? or ?Infinity? error (0 in the denominator). Please let us know what is the rating that we need to set for these employee.
Regards,
Deepan.M
Support Team.
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai ? 600 130.
Email: deepan.m@myadrenalin.com<mailto:deepan.m@myadrenalin.com> | Ph: 044-30247424.
.
________________________________________
From: Amit Sangha [Amit.Sangha@abaninvestment.com]
Sent: Sunday, March 21, 2021 10:13 AM
To: Deepan Murugan
Cc: Venkateswaran C; Saravanan Mani; Bhaskaran Ramaswamy; Nidheesh Prabhakaran
Subject: RE: Adrenaline issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Deepan-what is the update on this..this needs to be resolved asap..also was there any impact to any other appraisal where the ratings have been wrongly calculated.
This is top priority for us as any mistake would lead to incorrect bonus processing/financial loss to the company.
Regards,
Amit Sangha
[cid:imagecec49a.PNG@4290b94e.4c937fea]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image0bbf41.PNG@09f83b13.48aed907]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image937310.JPG@0a532a1a.4ab5da52]<http://www.abaninvestment.com>
From: Deepan Murugan [mailto:deepan.m@myadrenalin.com]
Sent: 19 March 2021 15:42
To: Amit Sangha
Cc: Venkateswaran C; Saravanan Mani; Bhaskaran Ramaswamy; Nidheesh Prabhakaran
Subject: RE: Adrenaline issue
Dear Amit,
Can you please check the rating for affected employees. We have updated.
When Actual is ?0? then Rating drop down is editable , approver can able to change the Rating scale. For this case we are waiting for patch for deployment.
Regards,
Deepan.M
+91-9940080856
[adrenalin]
From: Venkateswaran C <Venkateswaran.C@myadrenalin.com<mailto:Venkateswaran.C@myadrenalin.com<mailto:Venkateswaran.C@myadrenalin.com%3cmailto:Venkateswaran.C@myadrenalin.com>>>
Sent: 18 March 2021 17:00
To: Deepan Murugan <deepan.m@myadrenalin.com<mailto:deepan.m@myadrenalin.com<mailto:deepan.m@myadrenalin.com%3cmailto:deepan.m@myadrenalin.com>>>
Subject: FW: Adrenaline issue
FYI
Thanks & Regards,
Venkateshwaran Chandrasekaran,
mailto:venkateswaran.c@myadrenalin.com| M: +91.98848 12583 | D: +91.44. 3024 7442
[cid:image001.jpg@01D5F879.B99F6520]
[newlogo]
www.myadrenalin.com<http://www.myadrenalin.com/<http://www.myadrenalin.com%3chttp:/www.myadrenalin.com/>>
From: Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com%3cmailto:Amit.Sangha@abaninvestment.com>>>
Sent: 18 March 2021 16:32
To: Venkateswaran C <Venkateswaran.C@myadrenalin.com<mailto:Venkateswaran.C@myadrenalin.com<mailto:Venkateswaran.C@myadrenalin.com%3cmailto:Venkateswaran.C@myadrenalin.com>>>; Saravanan Mani <Saravanan.Mani@myadrenalin.com<mailto:Saravanan.Mani@myadrenalin.com<mailto:Saravanan.Mani@myadrenalin.com%3cmailto:Saravanan.Mani@myadrenalin.com>>>; Bhaskaran Ramaswamy <Bhaskaran.R@myadrenalin.com<mailto:Bhaskaran.R@myadrenalin.com<mailto:Bhaskaran.R@myadrenalin.com%3cmailto:Bhaskaran.R@myadrenalin.com>>>; Nidheesh Prabhakaran <Nidheesh.K@myadrenalin.com<mailto:Nidheesh.K@myadrenalin.com<mailto:Nidheesh.K@myadrenalin.com%3cmailto:Nidheesh.K@myadrenalin.com>>>
Cc: Ask Adrenalin <ask.adrenalin@myadrenalin.com<mailto:ask.adrenalin@myadrenalin.com<mailto:ask.adrenalin@myadrenalin.com%3cmailto:ask.adrenalin@myadrenalin.com>>>
Subject: RE: Adrenaline issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Bhaskar/Nidheesh-need to apprise you that system is not calculating ratings correctly. While we have many other ongoing issues that we are facing with appraisals this time, this is the most serious one as we cannot rely on the ratings anymore and it is causing a lot of frustration with managers and GMs..see below screenshot, wherein the target is 5, achievement is 5 and the system rating calculation instead of being Meeting expectation, its showing exceed expectations in all her goals:
[cid:image004.jpg@01D71E2E.3A46B400]
Regards,
Amit Sangha
[cid:image005.png@01D71E2E.3A46B400]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image006.png@01D71E2E.3A46B400]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM>>
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image007.jpg@01D71E2E.3A46B400]<http://www.abaninvestment.com>
From: Amit Sangha
Sent: 18 March 2021 14:43
To: Venkateswaran C; Saravanan Mani
Cc: Akbar Hussein; Ask Adrenalin; Nidheesh Prabhakaran
Subject: RE: Adrenaline issue
Hi Venkat/Saravanan-can you please check why the data being filled by our managers is not being retained in Adrenalin. Akbar has shared a screenshot below for employee 3283 where he had filled recommendations, I just checked and its all blank.
Please resolve this on priority as these inputs are required for our internal promotions/salary corrections process and should not be lost by adrenalin.
Regards,
Amit Sangha
[cid:image005.png@01D71E2E.3A46B400]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image006.png@01D71E2E.3A46B400]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM>>
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image007.jpg@01D71E2E.3A46B400]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Akbar Hussein
Sent: 17 March 2021 10:17
To: Amit Sangha
Subject: Adrenaline issue
Dear Amit,
Good Morning
For some reason, the Appraisal Recommendation is not getting saved in the Adrenaline . I type it , then save it , I click on another employee and then when I comeback on the employee where I added appraisal recommendation it?s not there.
Pl help
[cid:image008.png@01D71E2E.3A46B400]
[cid:image005.png@01D71E2E.3A46B400]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image006.png@01D71E2E.3A46B400]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM>>
AKBAR HUSSEIN
Group IT Director
M:+971 50 7670450 | T: +971 4 5961800 | Ext: 5201 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image007.jpg@01D71E2E.3A46B400]<http://www.abaninvestment.com>
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication.
Thank you.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Zero target with downward | Product | Data Correction | null | Performance Management | null | null | null | Closed | Dear Amit,
Mail update which you have shared here is our first level response on the reported point. Afterwards our expert team analyzed cases and we replied you the attached mail. Please do check the same and let me know for any further clarifications on this.
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
|
Urgent : Goal setting issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Arun/Bhaskar-we are unable to set goals in the systems for 2668 ^ Alok Kumar Nawani (this is a reported issue for this staff however we are not sure if there may be others with a similar concern).
The selector for “measurable” in the goal setting form is set as off and we are unable to change it..see screenshot below. We are currently pushing staff to complete goal setting and need to ensure that the forms work properly..please also note that we are not getting the options for approve goals in the main menu.
[cid:image003.jpg@01D74A58.D8B50B40]
Regards,
Amit Sangha
[cid:imagea87d5b.PNG@d3d37ec3.48b538f9]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imageb666e6.PNG@8aaa476c.40abe9cc]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imageedb7b6.JPG@bbd5cfe7.4186d883]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Measurable option was not getting enabled automatically. Patch deployed. | Product | Patch Deployment | null | Application Access Management | null | null | null | Closed | Dear Amit,
Hope the employee has already submitted the Goal and all the goal are with “Measurable” targets.
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Arun,
Yes, he is able to now.
Thanks,
Kritika
[cid:image46549d.PNG@9dafd287.44a8eef3]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image7abb29.PNG@58d8de00.41a79c1e]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image46f419.JPG@c77456be.4883129c]<http://www.abaninvestment.com>
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Arun,
The earlier team member was able to fix the measurable switch of the goal setting. Please let us know what is the way as now we are getting many such concerns.
If this has to be done through the backend the names of the team members are as below who faced the issue:
· Scharaf Stambouli Scharaf.Stambouli@ArabianEthicals.ae<mailto:Scharaf.Stambouli@ArabianEthicals.ae>
· Hareesh Periye Hareesh.Periye@gcg.ae<mailto:Hareesh.Periye@gcg.ae>
· Krishna Kumar Krishna.Kumar@abaninvestment.com<mailto:Krishna.Kumar@abaninvestment.com>
Also is it possible to activate it for all as all our goals are measurable.
Thanks,
Kritika
[cid:image5cb45b.PNG@84405659.47a12cb8]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagec34c3d.PNG@8dda25b3.43bbd429]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image520898.JPG@588616f9.44a21826]<http://www.abaninvestment.com>
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Arun-there are other staff reporting the same issue now..please resolve it asap.
[cid:image008.jpg@01D74B1A.3A7136D0]
Regards,
Amit Sangha
[cid:image794aa0.PNG@98a55fe2.48ac5ac9]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imageed33b2.PNG@28392697.40bcb8b4]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image0dc4fb.JPG@9834596a.48bc5639]<http://www.abaninvestment.com>
, Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Hi Amit Sangha, Hope the issue reported is fixed. Please confirm. Adrenalin ME Support |
RE: Browser Cache | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Madhu-can you please share with staff then the process for clearing cookies..
Bhaskaran-Can you please ensure that this is the right resolution before we send an all staff communication..we are seeing different issues and I just want to ensure that the concern is due to the cookies only.
Regards,
Amit Sangha
[cid:imagef3f299.PNG@70204fce.40b3e4f1]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagebc1f40.PNG@3adeb587.4c8a004a]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image9193f3.JPG@f7f3e37e.469d322e]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Madhu Gogi
Sent: Sunday, May 16, 2021 12:40 PM
To: Krishna Kumar; Bharathi Chitrarasan; Amit Sangha
Cc: Shabeer Muhammad Ali
Subject: RE: Browser Cache
Dear Bhaskaran & Amit,
I have verified with Infra team and it is not possible to clear the cache from central point.
[cid:image001.png@01D74A54.0AAC47D0]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image002.png@01D74A54.0AAC47D0]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
MADHU GOGI
Sr. Business Application Manager
M:+971 50 8572701 | T: +971 4 5961800 | Ext: 5204
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image003.jpg@01D74A54.0AAC47D0]<http://www.abaninvestment.com>
From: Krishna Kumar
Sent: Sunday, May 16, 2021 12:37 PM
To: Madhu Gogi <Madhu.Gogi@abaninvestment.com<mailto:Madhu.Gogi@abaninvestment.com>>
Cc: Shabeer Muhammad Ali <Shabeer.Ali@abaninvestment.com<mailto:Shabeer.Ali@abaninvestment.com>>
Subject: Browser Cache
Dear Madhu,
Please note that the clearing browser cache is not possible from a central point. It has to be done by the end user.
Thanks,
[cid:image001.png@01D74A54.0AAC47D0]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image002.png@01D74A54.0AAC47D0]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
KRISHNA KUMAR
System Administrator
M:+971 50 5850480 | T: +971 4 2999440 | Ext: 5203
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image003.jpg@01D74A54.0AAC47D0]<http://www.abaninvestment.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Nil | Product | Clarification | Admin Module | Employee Information | null | null | null | Closed | Dear Amit,
Let us first try with one associate who has reported the issue.
Thanks & Regards
Bhaskaran
M(Dubai): +971-568154555| M(India) & Whats app:+91-9884037438 | MS TEAMS:bhaskaran.r@hr-mx.net | https://www.myadrenalin.com/
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Asif; know about the quality of services provided by me. My manager can be contacted atasif.r@myadrenalin.com<mailto:asif.r@myadrenalin.com> "
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Amit,
Please send the below steps if any of the user face issue .
Steps :
Open Google chrome – click on Settings – Search for Cache –Clear Browsing data–Clear Data
[cid:image005.jpg@01D74A69.6D064D30]
[cid:image007.jpg@01D74A69.6D064D30]
[cid:image009.jpg@01D74A69.6D064D30]
[cid:image26872f.PNG@566d0bdf.41a1af82]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagedb5b10.PNG@12fd1f25.438f705c]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
MADHU GOGI
Sr. Business Application Manager
M:+971 50 8572701 | T: +971 4 5961800 | Ext: 5204
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image338fc7.JPG@94ff179d.4eb4fc80]<http://www.abaninvestment.com>
, Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team,
Hi,
Thank you for your e-mail. I am currently out of the office. I will have Limited access to my email. For assistance during my absence please contact below.
Krishna Kumar (Krishna.kumar@abaninvestment.com, Tel: +971 4 5961800 Extension: 5203)
[cid:image92607e.PNG@f5cfee0e.43beb3d2]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagebe69b2.PNG@4771b5c8.49983b19]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
SHABEER MUHAMMAD ALI
IT Infrastructure Manager
M:+971 50 8093686 | T: +971 4 5961800 | Ext: 5209
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image830039.JPG@6dc8f72a.4a9f6df9]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
, Hi Amit Sangha, Hope the communication is sent to all the employees and the issue is resolved. Regards, Support |
FW: Adrenaline Attendance Problem | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Arun-attendance is also being reported as a concern, staff are unable to mark presence.
Regards,
Amit Sangha
[cid:image78ca18.PNG@d5ee7633.4abb950c]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagee929f4.PNG@f68da30a.4fa722ae]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image5d2644.JPG@256c48f3.438db2a5]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Elton Dasilva
Sent: Sunday, May 16, 2021 11:37 AM
To: Lavinia Armstrong
Cc: Muhammad Adil Shahzad; Manuel Augustine; Amit Sangha
Subject: RE: Adrenaline Attendance Problem
Dear Lavinia,
We are also facing some issues with Adrenalin. Will get back to you once fixed.
[cid:image6405a8.PNG@00d2025d.4ab7fda9]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image4c7cf9.PNG@0bfb7be9.43bdba77]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image4abcf9.JPG@010aadbd.4ca0ab18]<http://www.abaninvestment.com>
From: Lavinia Armstrong [mailto:Lavinia@phs.ae]
Sent: Sunday, May 16, 2021 11:29 AM
To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>
Cc: Muhammad Adil Shahzad <muhammad@phs.ae<mailto:muhammad@phs.ae>>; Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>>
Subject: FW: Adrenaline Attendance Problem
Dear Elton,
Please find below trail mail for your reference. Kindly have it resolved at the earliest.
Regards,
[cid:image009.png@01D74A53.D4670020]<http://www.facebook.com/pyramidshealthservices>[cid:image010.png@01D74A53.D4670020]<http://www.phs.ae/>[A Ghobash Group Company][cid:image012.png@01D74A53.D4670020]<http://www.phs.ae/>
Lavinia Armstrong Hiereim
Human Resources Business Partner
T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE
[cid:image025.png@01D74A47.C89A5550]
From: Muhammad Adil Shahzad <muhammad@phs.ae<mailto:muhammad@phs.ae>>
Sent: Sunday, May 16, 2021 11:09 AM
To: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>>
Subject: Adrenaline Attendance Problem
Dear Lavinia,
Please see the below, I am unable to mark attendance on Adrenaline.
[cid:image026.jpg@01D74A47.C89A5550]
Regards,
MUHAMMAD ADIL SHAHZAD
Finance Manager
T: +971 2 309 2900 | M: +971 54 7270014 |
PO Box: 128217, Abu Dhabi – UAE
[A picture containing game, table Description automatically generated]
[A picture containing drawing Description automatically generated]<https://phs.ae/>[A picture containing drawing Description automatically generated]<http://prc.ae/>[A picture containing drawing Description automatically generated]<http://www.pyramidsdialysis.com/>[A close up of a logo Description automatically generated]<https://www.hayatihealth.com/>
[A close up of a logo Description automatically generated] <http://www.ghobash.com/>
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| No configuration/data corrections done from our end. | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Hi Amit Sangha, Hope all employees are able to mark their attendance. Please confirm. Adrenalin ME Support |
Adrenalin logout page | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan,
Logout page has changed with below instead of our companies logo’s.
Please check …
[cid:image003.png@01D74A3A.8DFEE5D0]
[cid:image8b729c.PNG@1931c932.4495ccfc]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagea57045.PNG@c06ebf51.4ca09cb2]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
MADHU GOGI
Sr. Business Application Manager
M:+971 50 8572701 | T: +971 4 5961800 | Ext: 5204
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image3d6685.JPG@f09325c8.438f73f6]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Cache clear | Product | Clarification | null | Application Access Management | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Hi Madhu Gogi, Please clear the cookies/cache and check. Adrenalin ME Support, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi there,
Users has tried clearing the cookies/cache many times. However issue still exists.
[cid:image402dc3.PNG@eb8c6a2d.4384954f]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image4f48bc.PNG@69cc4a5a.4cbd080e]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
MADHU GOGI
Sr. Business Application Manager
M:+971 50 8572701 | T: +971 4 5961800 | Ext: 5204
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagef15176.JPG@57b10bfc.49a0b91b]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
,
Hi there,
Users has tried clearing the cookies/cache many times. However issue still exists.
[cid:image402dc3.PNG@eb8c6a2d.4384954f]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image4f48bc.PNG@69cc4a5a.4cbd080e]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
MADHU GOGI
Sr. Business Application Manager
M:+971 50 8572701 | T: +971 4 5961800 | Ext: 5204
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagef15176.JPG@57b10bfc.49a0b91b]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
, Hi Madhu Gogi, Keep the time rage as "All Time" in cache clear. Adrenalin Support. |
FW: HR Emails | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan-what is the process for these notifications?
We don’t need these cc’d to anyone, just the employee should receive the wishes, can you please correct it.
Regards,
Amit Sangha
[cid:image018ca6.PNG@bcd6fb08.42bd6fdd]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagefe5319.PNG@4b1c7124.4ca3d90e]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagead57da.JPG@7e8143fd.4fbe7ff4]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Iman Adam [mailto:Iman.Adam@cns-me.com]
Sent: Sunday, May 16, 2021 9:14 AM
To: Praveenkumar Charamparampil Thankappan; Shaula Murcia
Cc: Amit Sangha
Subject: HR Emails
Importance: High
Hello All,
Can you please remove Ali from all these emails,
Please confirm once done.
[cid:image014.png@01D74A39.665421E0]
COMPUTER NETWORK SYSTEMS
UAE| OMAN | KUWAIT
[cid:image015.png@01D74A39.665421E0] <https://www.facebook.com/computernetworksystemsme/> [cid:image006.jpg@01D42F02.530EDCB0] <https://www.linkedin.com/company/computer-network-systems/> [cid:image007.png@01D42F02.530EDCB0] <https://twitter.com/cns_middleeast> [cid:image018.png@01D74A39.665421E0] <https://www.youtube.com/channel/UCOt7I7gmWFWT9s8t7dNdGnw>
www.cns-me.com<http://www.cns-me.com/>
A Ghobash Group Company
Iman Adam
HR Business Partner
M: +971 50 327 7091 | T: +971 2 644 2888 Ext. 2228
PO Box: 46144, Shaheen Tower, Al Salam St., Abu Dhabi, UAE
[cid:image018.jpg@01D6110E.CC5AB7C0]
P Please consider the environment before printing this e-mail.
“The information in this message and any attachment is confidential and may be legally privileged. It is intended for the addressee only and any disclosure, copying, distribution, dissemination or reliance on it is prohibited and may be unlawful. If this message is received in error, please notify the sender and delete the message and any attached document. Email transmission cannot be guaranteed to be secure or error free, and therefore the sender does not accept liability for any errors, omissions or virus.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Configuration change | Product | Configuration | null | Application Access Management | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Dear Sender,
Thank you for your email.
I'm currently not available in the office. I will have limited access to my email. I will respond to your email at the soonest.
Regards
Iman Adam
, Hi Amit Sangha, We have now removed the cc's for birthday wishes and career anniversary wishes. Adrenalin ME Support |
Adrenalin login issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan,
Some employees are not able to login to Adrenalin today, they are getting an error message “Oops something went wrong”..please note that we have not shared the Max URL with employees and they are using the old version only. Please see screenshot below, would appreciate a quick resolution:
[cid:image001.png@01D74A35.2062B1A0]
Regards,
Amit Sangha
[cid:image0c8c86.PNG@4eaa7bf9.45b63a37]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagef36957.PNG@5d5aaf20.499656c7]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image3b2e17.JPG@d02a2867.4f8c31e2]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Nil | Product | Clarification | null | Application Access Management | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Hi Amit Sangha, Hope this issue is resolved. Please confirm on the same. Adrenalin ME Support |
Designation change in Payslip | Dear Team, We have change designation by using employee movement for an employee (10002 - Magesh) effective from 01st Feb 2021. But when we download the payslips (Feb and March) its showing as Executive director instead of Head Sales - TN. Kindly need your support. Incase of any doubts please call. 9626529777 | changed designation inmonthwise table | Product | Data Correction | null | Payroll Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Malini N, As per the query ,We have under that employees designation is not reflecting properly for the employees we will check the same and update you the status., Hi Malini N, If we change the Designation for the past dates , It will not get updated in previous records of PAYSLIP . Now as per your request we have update the Designation for this employees.Kindly check the payslip and update us in case of clarification., Thanks alot. It working now. |
RE: Goal setting | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan.
Please activate the goal setting for Suresh Kumar Sharma from Pyramids.
Thanks,
Kritika
[cid:image3e902f.PNG@9d16cd39.46b6d644]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image920779.PNG@d31ffd24.4d8b1bbc]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image2a90b2.JPG@7e675b24.4db5171e]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Suresh Kumar Sharma [mailto:suresh@phs.ae]
Sent: Saturday, May 15, 2021 4:13 PM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com>
Subject: Goal setting
Dear Ms Kritika,
I was trying to submit my goals FY 2021 but could not able to set the goals.
Kindly find the attached screen shots and guide accordingly.
Thanking you with regards,
Suresh
[Suresh Kumar Sharma Operations In-charge/BD M: +971 56 881 2422 T: +971 2 309 2900 PO Box: 128217, Abu Dhabi, UAE]
[cid:image012.png@01D74A2F.83E8CF30]
[cid:image013.png@01D74A2F.83E8CF30] <https://ghobash.com/investment-sectors/investment/aban-investment/>
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Goal enabled | Product | Service Request | Performance Management | Goal Management | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan,
Gentle follow up!
Please activate the goal setting for Suresh Kumar.
Thanks,
Kritika
[cid:image4df9a4.PNG@4971b248.428bd3af]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image4fdeb9.PNG@49baf14e.4188f664]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image908faf.JPG@0f74a533.4da59b8c]<http://www.abaninvestment.com>
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Ms Kritika,
My goal setting is still not activated n Adrenalin.
Please do the needful.
Regards,
Suresh
[Suresh Kumar Sharma Operations In-charge/BD M: +971 56 881 2422 T: +971 2 309 2900 PO Box: 128217, Abu Dhabi, UAE]
[cid:image005.png@01D74FC3.54C1E810]
[cid:image007.png@01D74FC3.54C1E810]<https://ghobash.com/investment-sectors/investment/aban-investment/>
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan-can you please initiate goal setting for the below indicated staff:
5604 ^ Suresh Kumar Sharma
Regards,
Amit Sangha
[cid:image95bfaf.PNG@b0761c16.47b8fdae]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image926dbe.PNG@62e8f7e3.48b540ca]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagefa5011.JPG@75693762.4980b394]<http://www.abaninvestment.com>
, Hi Amit,
We have enabled the goal setting for below employee now.
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Please also initiate goal setting for 2149 ^ Ummer Ahamed (he is a PRO and all PROs in the same position should have access to goal setting).
Bhaskar-as stated earlier, it would save us a lot of time if all self service staff are default set to KPIs instead of competencies.
Regards,
Amit Sangha
[cid:image4b0b2c.PNG@41f056ea.4b880434]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image1d43fc.PNG@49341f0f.4ea69276]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image67c42c.JPG@98908cba.4284755a]<http://www.abaninvestment.com>
, Dear Amit,
We need to understand the original requirement. Let us do this after the payroll and once the new system settles down.
@Nidheesh Prabhakaran<mailto:Nidheesh.K@myadrenalin.com>, can you please throw some light on the requirement (vs) configuration?
Thanks & Regards
Bhaskaran
M(Dubai): +971-568154555| M(India) & Whats app:+91-9884037438 | MS TEAMS:bhaskaran.r@hr-mx.net | https://www.myadrenalin.com/
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Asif; know about the quality of services provided by me. My manager can be contacted atasif.r@myadrenalin.com<mailto:asif.r@myadrenalin.com> "
, Hi KRITIKA KUMAR, Hope this has been already resolved by the team. Please do let us know for any further assistance required on this Regards Saravanan,
Kindly close the ticket
[cid:image84440f.PNG@738f2dbb.4a869947]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image66b602.PNG@93b6d1a0.45b24c0b]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:125848, Makeen Building, Airport Road, Dubai, UAE
[cid:image783c3e.JPG@5e683bf1.4f88a2c7]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
|
Saved goals need to be deleted. | Saved goals need to be deleted for Emp-NBHC02311 from back end. | Goals deleted from backend. | Product | Service Request | null | Goal Management | null | null | null | Closed | created_by: 2043097241383
time: 2021-05-17 17:37:39 UTC, Hi Priyanka, Goals have been deleted for Emp-NBHC02311 from back end. Please check and confirm. Regards, Judhistira.M, Thanks
Priyanka Hanfode
Assistant Manager
Human Resources
[cid:image002.png@01D74B7B.7D6FF9B0]National Bulk Handling Corporation Pvt. Ltd.
203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093.
Tel: +91-22-45101000 | Ext: 1224 | Mob: +91-9769644933 | Web: www.nbhcindia.com<http://www.nbhcindia.com>
Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com>
For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited reserves the right to monitor all communications.
, done
Priyanka Hanfode
Assistant Manager
Human Resources
[cid:image002.png@01D74B7B.ADA45E50]National Bulk Handling Corporation Pvt. Ltd.
203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093.
Tel: +91-22-45101000 | Ext: 1224 | Mob: +91-9769644933 | Web: www.nbhcindia.com<http://www.nbhcindia.com>
Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com>
For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited reserves the right to monitor all communications.
, done
Priyanka Hanfode
Assistant Manager
Human Resources
[cid:image002.png@01D753A9.1C9A9470]National Bulk Handling Corporation Pvt. Ltd.
203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093.
Tel: +91-22-45101000 | Ext: 1224 | Mob: +91-9769644933 | Web: www.nbhcindia.com<http://www.nbhcindia.com>
Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com>
For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited reserves the right to monitor all communications.
|
TAX AND ANNUAL SALARY RELATED REPORT ENABLE TO RAMYA | As discussed need to enable tax and annual salary related reports to one of our accounts person (1187 employee id) note: all tax related report as per act | report access provided | Product | Clarification | null | Payroll Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13311, Hi Yogaraju M, As per the query ,We have understood that need to provide access for the form of salary register.Please provide us some time we will check the same and update you the status., Hi Yogaraju M, As per your request ,We have provided access for all the reports from PAYROLL. . Kindly refer the Annual Salary register Horizontal/veritical, Horizontal tax computation sheet , salary register for the month and others .We request you to check the same and update us in case of clarification. |
Tax Declaration Error | Dear Team, One of our employee trying to updating Let Out in TAX Declaration he is getting error (V009900), attached screenshot for your reference, plz check. Regards Mahendra | lender name not entered | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y,
For the reported query, please navigate to message editor form and choose the message type as validation, click synch message and then generate XML button.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, We tried reaching you over the phone but your number is not connecting. For the reported query, please follow the below steps. 1. Go to Message Editor form. 2. Choose the Message Type as Validation and click Go button. 3. Click Synch Messages button. 3. Click Generate XML Button. The Message for V009900 -'In Let Out Details-Name of the lender is mandatory' Kindly inform the user to enter the lender name in Let Out tab. If any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
UAL letter -position and signature missing | Few errors in UAL 1. Employee position and authsign not reflecting. | no such requirement was given. | Product | Clarification | null | Letter Request | null | null | null | Closed | created_by: 2043097241532
time: 2021-05-17 13:42:14 UTC, Hi Supulaxmi Konar, Please note that 'Unauthorized absenteeism Letter' is created as a common letter to use across the organization. No requirement has been given to us to create with two different signatures. Position short title was requested from your end present as same in letter template mapping form. If position name is required, position name can be mapped in document designer. ( please check with your team and finalize whether posn short title or posn name is required) The requirement was given to provide letter with Mr. Bharat Pawar Signature as it is a letter used commonly across organization. Please confirm whether you want signature of Mr. Jitendra or Mr. Bharat Pawar or to bifurcate signature based on the position or authsign role. These are changes being requested from your end and please reach us through Freshdesk for the same as it requires time and effort from our end. Again, we would like to highlight that this is not an error , this will be taken as requirement change through freshdesk. Thanks, Sumithra |
Consultant absent reminder to be stopped | As discussed, Consultant absent reminder to be stopped on urgent basis | customisation needs to be done | Product | Clarification | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 Edg/86.0.622.69
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harisha Kamath, Please provide us sometime, we will share the link by 10 AM
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, Please join the below session link. https://fastsupport.gotoassist.com/168053055 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, Please join the below session link. https://fastsupport.gotoassist.com/207174132 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, Based on your request, we will connect tomorrow and work on the reported query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, Please join the below session link. https://fastsupport.gotoassist.com/735822377 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, As discussed over the phone, we understood that you want to capture the attendance data for consultant employees but they should not receive the continuous absent reminder in system.
We can make their attendance type as NO in system to not receive the mail but they're attendance will not be available in system.
Only for stopping the continuous absent mails, we need to do customisation in system. If you are fine with the customisation, then update the status to us, we will be redirecting the same to the respective team to do the feasible study.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com |
NEED TO ADD SECTION 80EEA AND 80DDB | Hi, Need to add below section to TAX DECLARATION FORM 1. Section 80 EEA – Deduction for Interest paid on Home Loan for affordable housing 2. Section 80DDB – Deduction for Specified Diseases | clarificaion on tax component | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yogaraju M, As per the query ,We have understood that we need to add the two TAX components. Please provide us some time we will schedule session and work onthis query., Hi Yogaraju M, As discussed over the call, Please join this session https://fastsupport.gotoassist.com/829225814, Hi Yogaraju M, As discussed over the call, SEC80EEA & SEC80DDA are already configured in Application . For SEC80EEA amount will get calculated from the values of "LET OUT" column provided in TAX declaration form. For SEC80DDB amount will get calculated from the values fields under "deductions Under salary" column provided in TAX declaration form. Kindly check the same and update us in case of clarification. |
Clean goal setting of 4327 | Hi, pls clean goal setting form of 4327 and confirm once it done. | We have cleaned up the goals for the mentioned employee (4327). | Product | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We have cleaned up the goals for the mentioned employee (4327). Please check from your end and let us know. Regards, Veerapandian R |
Scheduler Issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
I am running a scheduler but scheduler is failing with the below error message..
[cid:image001.png@01D74B45.CA639730]
Regards,
Sandeep Thungaturthy
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| special character in numeric value | Customization | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sandeep Thungaturthy, we will share the connection around 10.30 to 11 A.M and will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sandeep Thungaturthy, Post analysis we understood that the value in bonus and incentive was provided with comma character and hence the scheduler failed while processing those values. Since it is numerical value, it didn't allow those characters. Post removal the scheduler got executed successfully. Thanks and Regards, Dhivya . V |
LOP Reversal | Dear Team, As per confirmation, We have lop reversal the below-reported employee and confirm from our end. 05865 14033 08582 11356 | Lop Reversal | Product | Data Correction | null | Separation Management | null | null | null | Closed | created_by: 2043097241351
time: 2021-05-17 12:15:12 UTC |
Confirmation form Movement | Hi , Below mentioned employees Confirmation form has to be moved to Senthil Anandh S ( TG1259). TG3811 -Jerry Edwin Prabalam. Thanks Karthik | actor changes done | Product | Data Correction | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: , Hi Karthik Sivakumar, Based on your request, we have moved the confirmation appraisal form of the employee (TG3811) to approver TG1259. Regards Raghu.T |
Code Failed to create | Dear Team, Please check and resolve, Code once get approved it will not reflect. select * from WFS_EREC_EMPLOYEE_QUEUE_DTL_T where emp_companyname like '%Varsha%' select * from WFS_QUEUE_PROCESS_H_T where QPH_QUEUE_ID='6c13dbf8f6e5411d' select * from WFS_FORMHISTORY where FLOWID =' 6c13dbf8f6e5411d' | PAN number repeat | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11849, Hi Venkatesh, As discussed, we will check this issue today and rectify the same. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Please connect and resolve as soon as possible.
Few issues are there i need to check with you regarding special leaves.
Best Regards,
Venkatesh .P
India Infoline Finance Limited
IIFL House, Sun Infotech Park,
Road No. 16V, Plot No. B -23,
MIDC, Thane Industrial Area,
Wagle Estate, Thane (W) –400604
Landline: 022-41035431 | IP: 615431
Mobile No. : 9082190519
---- On Tue, 18 May 2021 10:05:48 +0530 Ramachandran J , Hi Venkatesh, Please join the below link, https://us02web.zoom.us/j/81042568179?pwd=UDlZOHBsU3RMUld2NlpCWVc1S1ZOQT09 Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Venkatesh, As per our session, the PAN of the candidate was already entered with multiple times caused the issue then we have modified to new one and the code has been created now. Please check and confirn Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Workflow tracker not reflecting correctly | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
EE 21192 has raised AR request for below dates. However; all the pending records are not reflecting in the workflow tracker form.
Kindly check on priority.
[cid:image001.jpg@01D74B41.38D9BC30]
[cid:image002.jpg@01D74B41.38D9BC30]
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image003.png@01D74B41.38D9BC30]
***************************************************************************************************************************************************************************************************
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(i) destroy this message if a facsimile or (ii) delete this message
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| wfs_tracker is 10 | Product | Configuration | null | Setup Adrenalin | null | null | null | Closed | Hi Shweta Ghule Shankarrao, As informed over the phone call, we will check the data of the attendance regularization and will update you on this. The workflow is showing correctly for the existing transactions. we will keep you updated on the other transactions. Thanks, Sumithra., Hi Shweta Ghule Shankarrao, We have checked the data and the workflow. The workflow is input based and it is working fine. The workflow tracker is showing only certain transactions because '10' is configured in WFS_TRACKER configuration in adrenalin configuration editor. Currently, we have changed it to 30 so that transactions raised on since last 30 days will be visible. You can change this value as per your requirement. (raised on date will be considered not the regularization date). We have explained this over call. Please check and update me if you need any clarification. Thanks, Sumithra. |
Medical insurance family details and nomination page issue | Dear Team
Associates are facing the family details update issue as well as their
family members are not listed in the nomination scheme page.
We request your support to fix this issue on top priority.
We are handling covid cases now, if the dependent details are missed then
this creates an issue at the Organization level.
I request you to work on this issue on a priority basis.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
| patch deployed and clarification provided for other cases | Product | Patch Deployment | Claims & Reimbursement | Employee Information | null | null | null | Closed | Hi Balaji Damodaran, We understand that the Associates are facing the family details update issue as well as their family members are not listed in the nomination scheme page. We are checking internally with the Product team on priority to resolve the same. We will update you once the issue has been resolved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Iswarya,
Apr 2021 joiners nomination is kept on hold due to this issue. Please check
and confirm to initiate the enrollment at the earliest. Please set by
default enrollment for the below 4 combinations.( Husband, Wife, Son,
Daughter ) Please fix the issue permanently.
Warm Regards,
Peter Wilson | Human Resources | Intellect Design Arena
t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
e: peter.wilson@intellectdesign.com
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram
District
Chennai – 603103
w: www.intellectdesign.com
On Mon, May 17, 2021 at 5:51 PM Iswarya Saravanan <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> We understand that the Associates are facing the family details update
> issue as well as their family members are not listed in the nomination
> scheme page.
>
> We are checking internally with the Product team on priority to resolve
> the same.
>
> We will update you once the issue has been resolved.
>
> *Thanks & Regards,*
> *Iswarya.S*
>
> *Adrenalin eSystems Limited*
> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
> Park |
> Siruseri | Chennai – 600130.
> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
>
> On Mon, 17 May at 5:00 PM , Balaji Damodaran <
> balaji.damodaran@intellectdesign.com> wrote:
> Dear Team
>
> Associates are facing the family details update issue as well as their
> family members are not listed in the nomination scheme page.
>
> We request your support to fix this issue on top priority.
>
> We are handling covid cases now, if the dependent details are missed then
> this creates an issue at the Organization level.
>
> I request you to work on this issue on a priority basis.
>
>
>
> Thanks
>
> Balaji.Damodaran | Human Resources |
> Intellect Design Arena Ltd.
> Plot No.3/G3, SIPCOT IT Park,
> Siruseri, Chennai 603130.
> m: +91 8939865965
> e: balaji.damodaran@intellectdesign.com
> w: www.intellectdesign.com
>
>
> This e-Mail may contain proprietary and confidential information and is
> sent for the intended recipient(s) only. If by an addressing or
> transmission error this mail has been misdirected to you, you are requested
> to delete this mail immediately. You are also hereby notified that any use,
> any form of reproduction, dissemination, copying, disclosure, modification,
> distribution and/or publication of this e-mail message, contents or its
> attachment other than by its intended recipient/s is strictly prohibited.
> Visit us at *https://www.intellectdesign.com*
> <https://www.intellectdesign.com/>
>
> 13395:1025874
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
, Hi Balaji Damodaran, As discussed over call, please provide some employees whose is facing the below problem and update on priority as we need to discuss the same with our internall product team to resolve the same. Please help. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Iswarya, Dhivya
Please find the sample Emp id .
Emp id Name
1ZQ Raghavendra Chintapalli
24X Saurabha Gupta
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
On Tue, May 18, 2021 at 11:35 AM Iswarya Saravanan <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> As discussed over call, please provide some employees whose is facing the
> below problem and update on priority as we need to discuss the same with
> our internall product team to resolve the same.
>
> Please help.
>
> *Thanks & Regards,*
> *Iswarya.S*
>
> *Adrenalin eSystems Limited*
> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
> Park |
> Siruseri | Chennai – 600130.
> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
>
> On Tue, 18 May at 8:28 AM , Peter Wilson <peter.wilson@intellectdesign.com>
> wrote:
> Hi Iswarya,
>
> Apr 2021 joiners nomination is kept on hold due to this issue. Please
> check and confirm to initiate the enrollment at the earliest. Please set by
> default enrollment for the below 4 combinations.( Husband, Wife, Son,
> Daughter ) Please fix the issue permanently.
>
>
>
>
>
>
>
>
> Warm Regards,
>
> Peter Wilson | Human Resources | Intellect Design Arena
> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
> e: peter.wilson@intellectdesign.com
> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk,
> Kancheepuram District
> Chennai – 603103
> w: www.intellectdesign.com
>
>
>
>
> On Mon, May 17, 2021 at 5:51 PM Iswarya Saravanan <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Balaji Damodaran,
>>
>> We understand that the Associates are facing the family details update
>> issue as well as their family members are not listed in the nomination
>> scheme page.
>>
>> We are checking internally with the Product team on priority to resolve
>> the same.
>>
>> We will update you once the issue has been resolved.
>>
>> *Thanks & Regards,*
>> *Iswarya.S*
>>
>> *Adrenalin eSystems Limited*
>> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
>> Park |
>> Siruseri | Chennai – 600130.
>> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
>>
>> On Mon, 17 May at 5:00 PM , Balaji Damodaran <
>> balaji.damodaran@intellectdesign.com> wrote:
>> Dear Team
>>
>> Associates are facing the family details update issue as well as their
>> family members are not listed in the nomination scheme page.
>>
>> We request your support to fix this issue on top priority.
>>
>> We are handling covid cases now, if the dependent details are missed then
>> this creates an issue at the Organization level.
>>
>> I request you to work on this issue on a priority basis.
>>
>>
>>
>> Thanks
>>
>> Balaji.Damodaran | Human Resources |
>> Intellect Design Arena Ltd.
>> Plot No.3/G3, SIPCOT IT Park,
>> Siruseri, Chennai 603130.
>> m: +91 8939865965
>> e: balaji.damodaran@intellectdesign.com
>> w: www.intellectdesign.com
>>
>>
>> This e-Mail may contain proprietary and confidential information and is
>> sent for the intended recipient(s) only. If by an addressing or
>> transmission error this mail has been misdirected to you, you are requested
>> to delete this mail immediately. You are also hereby notified that any use,
>> any form of reproduction, dissemination, copying, disclosure, modification,
>> distribution and/or publication of this e-mail message, contents or its
>> attachment other than by its intended recipient/s is strictly prohibited.
>> Visit us at *https://www.intellectdesign.com*
>> <https://www.intellectdesign.com/>
>>
>>
> This e-Mail may contain proprietary and confidential information and is
> sent for the intended recipient(s) only. If by an addressing or
> transmission error this mail has been misdirected to you, you are requested
> to delete this mail immediately. You are also hereby notified that any use,
> any form of reproduction, dissemination, copying, disclosure, modification,
> distribution and/or publication of this e-mail message, contents or its
> attachment other than by its intended recipient/s is strictly prohibited.
> Visit us at *https://www.intellectdesign.com*
> <https://www.intellectdesign.com/>
>
> 13395:1025874
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
, Hi Balaji Damodaran, We have done the required correction for the shared two cases. Please verify in the Nomination details form and let us know, then we will update for remaining cases. The no. of employees whose nominees are above 18 and they were tagged as Minor earlier as per the application data is only 296 and the count is nearly 2000. Thanks and Regards, Dhivya . V, Dear Balaji/Divya,
Please set by default selection/nomination for the below 4 combinations for
medical insurance.( Husband, Wife,Son, Daughter)
90% of the new joiners are not able to update their dependents under
medical insurance and Also we are planning to send out an email to existing
employees to modify the dependents in the coming week. Please fix the issue
permanently.
24X details are not reflected under the nomination page.
PFA,
[image: image.png]
1ZQ
[image: image.png]
Warm Regards,
Peter Wilson | Human Resources | Intellect Design Arena
t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
e: peter.wilson@intellectdesign.com
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram
District
Chennai – 603103
w: www.intellectdesign.com
On Wed, May 19, 2021 at 8:55 PM Dhivya V <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> We have done the required correction for the shared two cases. Please
> verify in the Nomination details form and let us know, then we will update
> for remaining cases.
>
> The no. of employees whose nominees are above 18 and they were tagged as
> Minor earlier as per the application data is only 296 and the count is
> nearly 2000.
>
>
> *Thanks and Regards,*
> *Dhivya . V*
>
> On Wed, 19 May at 12:16 PM , Balaji Damodaran <
> balaji.damodaran@intellectdesign.com> wrote:
> Hi Iswarya, Dhivya
>
> Please find the sample Emp id .
>
> Emp id Name
> 1ZQ Raghavendra Chintapalli
> 24X Saurabha Gupta
>
> Thanks
>
> Balaji.Damodaran | Human Resources |
> Intellect Design Arena Ltd.
> Plot No.3/G3, SIPCOT IT Park,
> Siruseri, Chennai 603130.
> m: +91 8939865965
> e: balaji.damodaran@intellectdesign.com
> w: www.intellectdesign.com
>
>
>
> On Tue, May 18, 2021 at 11:35 AM Iswarya Saravanan <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Balaji Damodaran,
>>
>> As discussed over call, please provide some employees whose is facing the
>> below problem and update on priority as we need to discuss the same with
>> our internall product team to resolve the same.
>>
>> Please help.
>>
>> *Thanks & Regards,*
>> *Iswarya.S*
>>
>> *Adrenalin eSystems Limited*
>> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
>> Park |
>> Siruseri | Chennai – 600130.
>> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
>>
>> On Tue, 18 May at 8:28 AM , Peter Wilson <
>> peter.wilson@intellectdesign.com> wrote:
>> Hi Iswarya,
>>
>> Apr 2021 joiners nomination is kept on hold due to this issue. Please
>> check and confirm to initiate the enrollment at the earliest. Please set by
>> default enrollment for the below 4 combinations.( Husband, Wife, Son,
>> Daughter ) Please fix the issue permanently.
>>
>>
>>
>>
>>
>>
>>
>>
>> Warm Regards,
>>
>> Peter Wilson | Human Resources | Intellect Design Arena
>> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
>> e: peter.wilson@intellectdesign.com
>> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk,
>> Kancheepuram District
>> Chennai – 603103
>> w: www.intellectdesign.com
>>
>>
>>
>>
>> On Mon, May 17, 2021 at 5:51 PM Iswarya Saravanan <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>>
>>> Hi Balaji Damodaran,
>>>
>>> We understand that the Associates are facing the family details update
>>> issue as well as their family members are not listed in the nomination
>>> scheme page.
>>>
>>> We are checking internally with the Product team on priority to resolve
>>> the same.
>>>
>>> We will update you once the issue has been resolved.
>>>
>>> *Thanks & Regards,*
>>> *Iswarya.S*
>>>
>>> *Adrenalin eSystems Limited*
>>> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT
>>> IT Park |
>>> Siruseri | Chennai – 600130.
>>> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
>>>
>>
>> This e-Mail may contain proprietary and confidential information and is
>> sent for the intended recipient(s) only. If by an addressing or
>> transmission error this mail has been misdirected to you, you are requested
>> to delete this mail immediately. You are also hereby notified that any use,
>> any form of reproduction, dissemination, copying, disclosure, modification,
>> distribution and/or publication of this e-mail message, contents or its
>> attachment other than by its intended recipient/s is strictly prohibited.
>> Visit us at *https://www.intellectdesign.com*
>> <https://www.intellectdesign.com/>
>>
>>
> This e-Mail may contain proprietary and confidential information and is
> sent for the intended recipient(s) only. If by an addressing or
> transmission error this mail has been misdirected to you, you are requested
> to delete this mail immediately. You are also hereby notified that any use,
> any form of reproduction, dissemination, copying, disclosure, modification,
> distribution and/or publication of this e-mail message, contents or its
> attachment other than by its intended recipient/s is strictly prohibited.
> Visit us at *https://www.intellectdesign.com*
> <https://www.intellectdesign.com/>
>
> 13395:1025874
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
, Dear Team, For 24x and 1zq, based on the eligibility defined in Benefit Master, Wife and Daughter is getting displayed under Medical Insurance in the nomination form. Attached the snapshot. Please verify once and let us know. As mentioned yesterday over the call , In Benefit Master, for Medical insurance we have allowed only Husband, Wife, Son and Daughter. Among this only since Son and Daughter are allowed to Minor. With reference to these case, Wife is being tagged as Minor hence they are not getting displayed and others are getting displayed under nomination details. Also to make a note in major/minor fields, in case if the nominee is above 18 and they were tagged as Minor earlier as per the application data, now if you change the date field, based on the years the major and minor field will be updated. The no. of employees whose nominees are above 18 and they were tagged as Minor earlier as per the application data is only 296 and the count is nearly 2000. Please confirm us hence we can do the required update for these cases. Thanks and Regards, Dhivya . V, Hi Balaji Damodaran, We have done the required update for the cases where the nominee is tagged as Minor and the age is above 18. Please verify and let us know. Thanks and Regards, Dhivya . V |
leave reversal(after truncation).xlsx | Dear Gowtham, PFA list of employees we need to reverse these leaves as they have applied it before Mar 2021. Kindly do the needful from backend so that it should not affect the leave truncation for next year. | Changing approved on date from back end for attached list of balance adjustments done. | Product | Service Request | Leave Management | Absence | null | null | null | Closed | created_by: 2043020884409
time: 2021-05-17 10:30:46 UTC, Hi Nivedita, As requested, we have uploaded the attached adjustment sheet and updated the "adjusted on" date as 31st Mar 2021 via the backend for these 4 employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Yes it is updated now in hrms.
Thank you.
Regards,
*Nivedita Indulkar*
*Senior Executive - HR*
*Nelito Systems Ltd.*
*(Group Company of DTS Corporation Japan)*
[image: 25-years-withlogo - Copy]
SB-1201, 12th Floor, C Block, Empire Tower, Reliable Tech Park,
Thane-Belapur Road,
Airoli, Navi Mumbai – 400 708, Maharashtra, INDIA
Mobile: +91 9029266830/ 9326121915 ; Tel: +9122 6731 4446
Reception: +91 22 6731 4444 ; Web: www.nelito.com
*, Dear Judhi, We need few more reports and need to check on the same. Let me know from where we can ask employee to fill exit intervew feedback, is the feedback from only for employee or for HR too, and from wehre we will get the report for exit intervew for all the employee. Regards, Nivedita 9029266830 |
Move All HR clearance from Vikram DAsarathan (SX6) to Rajeswari(G26) | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Iswarya
We request you to move all the Clearance from Vikram DAsarathan (SX6) to
Rajeswari(G26)
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Data correction | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Balaji Damodaran, As per the request, we will move all the Clearance from Vikram DAsarathan (SX6) to Rajeswari(G26) We will update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Balaji Damodaran, As per the request, we have moved all the Clearance from Vikram DAsarathan (SX6) to Rajeswari(G26) Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
backdated month salary upload | Dear Concern, Kindly upload attached salary register of 2 employees for backdated months. | Clarification provided | Product | Service Request | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yugandhara Chavan, As discussed please do the "Processed Data History Upload" for the same. Regards Prakash |
Multiple email address recipient of timesheet approval | Hi Priya, is it possible to have a multiple email address recipient of submitted timesheet for approval? | Training Provided | Product | Clarification | null | Employee Movement | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, We will check this internally and will update on the same., Hi Zigmort Jelaver Ragudo, Currently the notification for the submission of the timesheet has been triggered only for the self, however you are requesting it to be sent for approver and self or is there anything else you are referring to on this concern, kindly elaborate more on this for better understanding., Here is the screenshot and annotation to clear the workflow., Hi Zigmort Jelaver Ragudo, Kindly refer the 'Workflow Definition Master' and for the necessary timesheet form, kindly set the notification as necessary. Currently the notification is set for only self and not for approver. We have attached a screenshot for your reference, kindly refer the same and add the necessary email., Where we can check an instruction for this, what PDF/modules should we check on this directory https://csp.myadrenalin.com/newcsp/adrenalin5.0_BV5.0.0.asp, Hi Zigmort Jelaver Ragudo, We have a training lick which will show the workflow definitions in Fresh Desk. Kindly refer the below attached link and check for the necessary clarifications and revert us with the feedback. https://myadrenalincare.freshdesk.com/support/discussions/topics/44001006290 |
Data Upload Error | Dear team While uploading Shift using upload we are facing this error
Transaction
(Process ID 52) was deadlocked on lock | communication buffer resources with
another process and has been chosen as the deadlock victim. Rerun the
transaction. while trying to insert
Looking forward for your kind support Thanks Vinoth kumar | deadlock | Product | Clarification | null | Shift and Scheduling | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vinoth Kumar, Please join the below session link. https://fastsupport.gotoassist.com/826845239 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vinoth Kumar, Please join the below session link. https://fastsupport.gotoassist.com/263694967 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vinoth Kumar, As discussed yesterday, the deadlock means if the two transactions like report is generated and the same time if you are performing any other events then the transaction will be deadlocked. Requesting you to try once again and if you face the same issue, kindly update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, thanks, Rumana jii
As Instructed tried the same its works
regards,
Vinoth
________________________________
|
17647 ^ Shivraj Choudhary employee details not found | Dear Team, (17647 ^ Shivraj Choudhary) please check mention employee not found in employee details. please find attach reference image. | Emp status issue | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandeep Jangid, Based on your concern, the mentioned employee - (17647 ^ Shivraj Choudhary) is not found in the employee details report as per the attached screenshot. we will check and update you the same., Hi Sandeep Jangid, The mentioned query has been resolved. The employee - 17647 is reflecting in the "employee details Report". Please do check and confirm. |
Multiple grids created during onboarding step | Hi team, 1. Below user has entered wife details twice request you to delete one.
AQ020946 Raghavendrachary Gundoju
2. Below user has made multiple entries in family details and past employment, only one entry needs to be retained.
AQ020926 Sravani Kolimi
3. There are multiple entries done under education details. Only one needs to be retained.
AQ020916 Vedhavathi Vanga
4. multiple entries are done for mother only one entry needs to be retained and rest needs to be deleted.
EMP CODE EMPLOYEE NAME
AQ020911 Shyamu Yelugudhari
Thanks, Ansu Singh | duplicate entries created | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ansu Singh, Please join the below session to check the same. https://fastsupport.gotoassist.com/165113020 Key: 165113020 Thanks & regards, Greeshma P, Hi Ansu Singh, We have taken the connection and removed the duplicate entries and the same has been confirmed from your end. Feel free to reach us for further clarification. Thanks & Regards, Greeshma |
RE: Please Assist | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
+Bhaskar/Arun
Regards,
Amit Sangha
[cid:image9dc496.PNG@35b3fabb.409ce3ea]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imaged18013.PNG@ad32cb69.4e879c5b]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image9343cd.JPG@4d6ff5aa.4797f12d]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Mona-Liza P. Villadelgado
Sent: Monday, May 17, 2021 12:20 PM
To: Saravanan Mani
Cc: Amit Sangha
Subject: Please Assist
Dear Saravanan,
Can you please assist with the below issues. The zipcode is disabled and what is the UAN number?
Please advise.
Thanks
Mona
[cid:image001.png@01D74B1B.4EE88360]
[cid:image002.png@01D74B1B.4EE88360]
[cid:image003.png@01D74B1B.4EE88360]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image004.png@01D74B1B.4EE88360]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
MONA-LIZA P. VILLADELGADO
Recruitment Officer
T: +971 4 5961800 | Ext: 5013
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image005.jpg@01D74B1B.4EE88360]<http://www.abaninvestment.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Configuration change | Product | Configuration | Admin Module | Application Access Management | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Hi Amit Sangha, Hope we have made it as non-mandatory to fill in the zipcode on on-boarding. Adrenalin ME Support |
FW: Goal Setting concerns on Adrenalin | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Arun,
There is a case mentioned in the below email where the manager is unable to the goal of the team member for approval in spite of receiving an email notification for approval. When I check from my side , I can’t even see his goals.
Attached are the screenshots for your reference.
Thanks,
Kritika
[cid:imagef29651.PNG@b72a826d.4f80db16]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image7b76a8.PNG@b4739976.418673c2]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagea02175.JPG@6782fbb1.4dbe85f0]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Thair Abuawwad [mailto:thair@phs.ae]
Sent: Monday, May 17, 2021 12:25 PM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com>; Amit Sangha <Amit.Sangha@abaninvestment.com>
Cc: Lavinia Armstrong <Lavinia@phs.ae>; Manuel Augustine <Manuel@phs.ae>
Subject: Goal Setting concerns on Adrenalin
Dear Kritika:
As discussed, Kindly find the attached snapshot for the issue that I faced to approve the goals on adrenalin where am not able to explore the goals which uploaded by the staff.
Thanks!
Best Regards.
[cid:image001.png@01D74B17.32B39580]<http://www.facebook.com/pyramidshealthservices>[cid:image005.png@01D74B19.3E1C59F0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image014.png@01D74B19.3E1C59F0]<http://www.phs.ae/>
Thair Abu Awwad
Operations Manager
T: +971 2 6346431 | F: +971 2 6346413 | M: +971 50 763 8997
PO Box: 128217, Abu Dhabi - UAE
[cid:image009.png@01D74B17.32B39580]
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
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applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Nil | Product | Clarification | Performance Management | Application Access Management | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Hi KRITIKA KUMAR, Hope the issue is addressed. Please confirm. Adrenalin ME Support |
To reset the Self appraisal form | Hi, Request you to reset the self appraisal form for the attached list. Please do the needful at the earliest. regards, Pinkiiy Raval. | PMS Re-initiated | Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please provide us sometimes, we will schedule the session for re-initiating the PMS and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/287863866 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have re-initiated the PMS in system for the given list of employees. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana for timely support |
FW: ADRENALIN PASSWORD | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan-can you please assist on the below issue.
Regards,
Amit Sangha
[cid:imaged5c5b6.PNG@5f8fb9d4.459358a9]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image04e74d.PNG@80af41d8.4c973159]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image4903df.JPG@54476cb3.43983cf4]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Noemi Agumboy [mailto:Noemi.Agumboy@tawazon.ae]
Sent: Monday, May 17, 2021 11:56 AM
To: Amit Sangha; Kritika Kumar
Cc: Akshay; Abubakkar Sithick
Subject: FW: ADRENALIN PASSWORD
Dear Both, please check below screen for Akshay.
Maybe he has to be configured with KPI.
Regards,
[cid:image001.png@01D52AA7.6088F0F0]
TAWAZON CHEMICAL COMPANY LLC
Ghobash Group Operating Companies
[cid:image002.png@01D52AA7.6088F0F0]
www.tawazon.com
NOEMI CANLAS AGUMBOY
SR HR OFFICER
T: +971 4 3368230/ F: +971 4 3367357
PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E
[cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/>
From: Akshay
Sent: 17 May 2021 11:54
To: Abubakkar Sithick <Abubakkar.Sithick@tawazon.ae<mailto:Abubakkar.Sithick@tawazon.ae>>
Cc: Noemi Agumboy <Noemi.Agumboy@tawazon.ae<mailto:Noemi.Agumboy@tawazon.ae>>; Nipun Shah <Nipun.Shah@tawazon.ae<mailto:Nipun.Shah@tawazon.ae>>
Subject: RE: ADRENALIN PASSWORD
Dear Sir,
As discussed please find below screen shot of adrenalin page, as seen there is no option to upload my goals here.
Kindly do the needful.
[cid:image005.jpg@01D74B13.61390E70]
[cid:image001.png@01D67BAD.931083A0]
TAWAZON CHEMICAL COMPANY LLC
Ghobash Group Operating Companies
[cid:image002.png@01D67BAD.931083A0]
www.tawazon.com
Akshay Marolia
SALES CO ORDINATOR
M: +971521417256 | T: +971 4 3368230
PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E
[cid:image003.jpg@01D67BAD.931083A0]<http://www.tawazon.com/>
From: Abubakkar Sithick
Sent: 17 May 2021 11:20
To: Akshay
Cc: Noemi Agumboy; Nipun Shah
Subject: RE: ADRENALIN PASSWORD
Dear Akshay,
Please use the below link to upload your goals.
URL: https://hrportal.ghobash.com/AdrenalinMax
Regards,
Abubakkar Sithick.
From: Akshay
Sent: 17 May 2021 AM 10:21
To: Abubakkar Sithick <Abubakkar.Sithick@tawazon.ae<mailto:Abubakkar.Sithick@tawazon.ae>>
Cc: Noemi Agumboy <Noemi.Agumboy@tawazon.ae<mailto:Noemi.Agumboy@tawazon.ae>>; Nipun Shah <Nipun.Shah@tawazon.ae<mailto:Nipun.Shah@tawazon.ae>>
Subject: RE: ADRENALIN PASSWORD
Dear sir,
As per our discussion yesterday please update states for adrenalin issue. So I can upload my Goal.
[cid:image001.png@01D67BAD.931083A0]
TAWAZON CHEMICAL COMPANY LLC
Ghobash Group Operating Companies
[cid:image002.png@01D67BAD.931083A0]
www.tawazon.com
Akshay Marolia
SALES CO ORDINATOR
M: +971521417256 | T: +971 4 3368230
PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E
[cid:image003.jpg@01D67BAD.931083A0]<http://www.tawazon.com/>
From: Akshay
Sent: 10 May 2021 15:39
To: Noemi Agumboy
Cc: Abubakkar Sithick
Subject: RE: ADRENALIN PASSWORD
Dear madam,
I login in Adrenalin for Goal setting 2021 but unfortunately I can’t find uploading option.
Please find below screenshot as reference.
Thanks.
[cid:image004.png@01D74A72.B7D78140]
[cid:image001.png@01D67BAD.931083A0]
TAWAZON CHEMICAL COMPANY LLC
Ghobash Group Operating Companies
[cid:image002.png@01D67BAD.931083A0]
www.tawazon.com
Akshay Marolia
SALES CO ORDINATOR
M: +971521417256 | T: +971 4 3368230
PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E
[cid:image003.jpg@01D67BAD.931083A0]<http://www.tawazon.com/>
From: Noemi Agumboy
Sent: 10 May 2021 14:29
To: Akshay
Cc: Abubakkar Sithick
Subject: ADRENALIN PASSWORD
Hi, I requested for your Adrenalin password. You should have received it now.
Regards,
[cid:image001.png@01D52AA7.6088F0F0]
TAWAZON CHEMICAL COMPANY LLC
Ghobash Group Operating Companies
[cid:image002.png@01D52AA7.6088F0F0]
www.tawazon.com
NOEMI CANLAS AGUMBOY
SR HR OFFICER
T: +971 4 3368230/ F: +971 4 3367357
PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E
[cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Employee Information | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Hi Amit Sangha, Employee have not completed the on-boarding, so he does not have access for other form. Please ask employee to complete or Admin can add the employee against PMS group in user group mapping. |
HMO number (Self Service) | Hi Support Team, Is there a way to access the employee to save the HMO number and their dependents? Via form or data upload? | Requested for Data | Product | Clarification | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, Kindly confirm the purpose of the HMO number and the dependents and where you are referring the values of an employee, for further verifications., adding a new field for HMO number under Employment Details in Payroll info tab. is it possible that the employee can update by itself in form level or data upload?, Hi Eric Fuertes, As per our product functionality, the field in the Employment Details cannot be updated by employee itself or through any data upload. |
RE: Adrenaline Issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan-can you please review and assist with the below complaint on priority. We had raised this earlier as well however it is not resolved as reported by our staff.
Regards,
Amit Sangha
[cid:imaged08585.PNG@4c616680.4eb7f092]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imageb42805.PNG@c5df61e6.49b68ebd]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagecbd1d3.JPG@9b421d1d.4d918b32]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Fadi Jeries [mailto:Fadi.Jeries@cns-me.com]
Sent: Monday, May 17, 2021 11:25 AM
To: Amit Sangha
Cc: Iman Adam
Subject: RE: Adrenaline Issue
Dear Mrs. Iman and Mr. Amit,
Please can you assist in order to solve this issue pending.
Your assistance is highly appreciated.
Thank and Regards,
Fadi Jeries
From: Iman Adam
Sent: Tuesday, May 11, 2021 1:57 PM
To: Amit Sangha
Cc: Fadi Jeries
Subject: FW: Adrenaline Issue
Importance: High
Hi Amit,
Can you please assist, Fadi does not have the same access as us it seems.
Thank you,
Iman Adam
From: Fadi Jeries
Sent: Tuesday, May 11, 2021 10:34 AM
To: Iman Adam <Iman.Adam@cns-me.com<mailto:Iman.Adam@cns-me.com>>; IT Service Desk <it.servicedesk@abaninvestment.com<mailto:it.servicedesk@abaninvestment.com>>
Cc: Asef Sleiman <Asef.Sleiman@cns-me.com<mailto:Asef.Sleiman@cns-me.com>>
Subject: RE: Adrenaline Issue
Importance: High
Dear Iman,
The issue persists.
@IT Services Desk, please connect in order to check the below since I have been facing this multiple times.
[cid:image001.jpg@01D74B10.E09E4E30]
From: Iman Adam
Sent: Monday, May 10, 2021 3:50 PM
To: Fadi Jeries
Subject: RE: Adrenaline Issue
Hi Fadi,
I think its fixed now. please check.
[cid:image003.png@01D745B4.3B985DB0]
From: Fadi Jeries
Sent: Sunday, May 9, 2021 1:57 PM
To: Iman Adam <Iman.Adam@cns-me.com<mailto:Iman.Adam@cns-me.com>>
Subject: Adrenaline Issue
Dear Iman,
Good day,
Please find the below screenshot, whereby the main page and the performance management page does the same or it gives “took too long to respond”:
[cid:image004.jpg@01D745B4.3B985DB0]
Thanks and best regards
Fadi Jeries
Sales Account Manager
[cid:image001.png@01D67ADA.1A73E370]
PO Box: 1718, PC 130 Azaiba
Pearl Tower, Ground floor.
Ghala, Muscat, Sultanate of Oman
Mobile: +968 91770230
Phone: +968 2417018 Ext: 1536
E-mail: Fadi.jeries@cns-me.com<mailto:Fadi.jeries@cns-me.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| nil | Product | Clarification | Admin Module | Application Access Management | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Hi Amit Sangha, Can you check the url which employee has put on the screenshot. Please ask him to use Chrome browser. Adrenalin ME Support |
Admin Rights | Dear Mr. Ghulam,
Requested to co-ordinate with Mr. Prakash for running some patch files in Payroll for up-dating Tax Investment and pay process.
As Mr. Avinash told me that you have admin rights as informed by Ms Greta , request to coordinate with Mr. Prakash, since Greta do not have admin USER ID or Password.
Request to generate for same.
Dhanashree Sawant.
Functional Manager I Principal Officer
F& A Dept.
[Description: GSLogo]
Kanjurmarg(E),Mumbai, India
*: +022 4138 5000 | Ext :5232
* IP Phone : 37119
| Clarification provided | Product | Configuration | null | Salary | null | null | null | Closed | ++Looping Gowtham
, Hi Dhanashree Sawant, Please share the admin credentials or Please do the changes go to "Label Editor" --> select one label --> "Go" --> Sync Label --> generate XML Please do the changes go to "Message Editor" --> select one Message type--> "Go" --> Sync Message--> generate XML Regards Prakash kumar, Dear Team,
Label editor and message editor has been synced.
Regards,
Ghulam Yazdani
7588727726
|
Kindly close the loan | Kindly close the loan, screenshot attached | Loan Reschedule | Product | Clarification | null | Loans | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi ROOTS IT, As per the reported query, we understood that you want to close the loan in system. Please navigate to Loan Reschedule form, and close the loan. Attaching the screenshot for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
CBDT notifies changes in the Form 16, Form 12BA and 24Q | Still system
is showing the old format-Form12BA. Can you
please implement the revised format in staging and confirm on priority. | patch deployment for format change | Product | Patch Deployment | null | Payroll Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, We have now upadated the Form 16 format changes .requesting you to check the same and update us in case of clariifcation, Hi Senthil kumar M S, Patch have deployed the patch for the format changes in form16,form12ba, and 24q.Kindly check the same and update us in case of clarification. |
FW: goal setting - adrenalin | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan,
Please activate the goal setting for Tasnim Al Tawallbeh from Pyramids.
Thanks,
Kritika
[cid:image396f91.PNG@4c014d81.42909768]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image90dd3b.PNG@f148f713.4e98b42f]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imageeaf1a9.JPG@191aeb0c.4383d2f1]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Tasnim Al Tawallbeh [mailto:Tasnim@phs.ae]
Sent: Sunday, May 9, 2021 9:46 AM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com>
Subject: goal setting - adrenalin
Good Morning Ms.Kritika,
Kindly please check the attached screenshot of adrenalin, I’m trying to add a new goal but it’s not working.
Kind regards
[cid:image003.png@01D744B8.0D3B99C0]
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Security | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Hi KRITIKA KUMAR, Employee 5437 Goal setting is pending with the Actor 5321 . Please share employee id if there mismatch in ID., Hi Kritika,
Below employee position has been already enabled for KPI and employee also already submitted the goals for 2021.
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
|
FW: Not Reflecting under the GOAL SETTING 2338 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Employee 117582 is unable to see "Save" & "Submit" button on the Goal setting page. Please assist.
Regards,
Amolika
From: Yogeshkumar Prajapati <Yogeshkumar.Prajapati@ageasfederal.com>
Sent: Monday, May 17, 2021 11:23 AM
To: Yogeshkumar Prajapati <Yogeshkumar.Prajapati@ageasfederal.com>; Amolika Uplekar <Amolika.Uplekar@ageasfederal.com>
Cc: Reena Jotangiya <Reena.Jotangiya@ageasfederal.com>; Bipin Mishra <Bipin.Mishra@ageasfederal.com>; Pallavi Karekar <Pallavi.Karekar@ageasfederal.com>
Subject: RE: Not Reflecting under the GOAL SETTING 2338
Very Good Afternoon Ma'am,
I have done this thrice but still same issue "save and submit" option not appearing.
Please help.
Thanks & Regards,
Yogeshkumar Prajapati
Associate Branch Support-Operations - Baroda
T: 9076029184
M: (+91)7567517811| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D74B0F.62FB2DA0]
[cid:image003.png@01D74B0F.62FB2DA0] [cid:image004.png@01D74B0F.62FB2DA0] [cid:image005.png@01D74B0F.62FB2DA0] [cid:image006.png@01D74B0F.62FB2DA0] [cid:image007.png@01D74B0F.62FB2DA0]
From: Amolika Uplekar
Sent: Saturday, May 15, 2021 5:16 PM
To: Yogeshkumar Prajapati
Cc: Reena Jotangiya; Bipin Mishra; Pallavi Karekar
Subject: RE: Not Reflecting under the GOAL SETTING 2338
Dear Yogeshkumar,
Please follow the below steps:
1. Completely logout from Hrconnect
2. Login again using your credentials
3. Type "Goal Setting 2338", by default Calendar 21-22 will be selected
4. Select 20-21 from the drop down, let the page refresh
5. Then again select 21-22 from the drop down and let the page refresh
6. The save button will be reflected
Do let me know in case of any clarifications required.
Amolika Uplekar
Human Resources
T: (+91) 022 - 23029200 Extn: 9053
M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D74B0F.62FB2DA0]
[cid:image003.png@01D74B0F.62FB2DA0] [cid:image004.png@01D74B0F.62FB2DA0] [cid:image005.png@01D74B0F.62FB2DA0] [cid:image006.png@01D74B0F.62FB2DA0] [cid:image007.png@01D74B0F.62FB2DA0]
From: Bipin Mishra
Sent: Saturday, May 15, 2021 4:27 PM
To: Pallavi Karekar
Cc: Amolika Uplekar; Yogeshkumar Prajapati; Reena Jotangiya
Subject: FW: Not Reflecting under the GOAL SETTING 2338
Dear Pallavi,
Please refer below screenshot where BSE is not able to edit the goal setting.
My rest of team members has updated as per the change but he is not able to proceed.
Request you to please check and help for necessary corrections.
Bipin Mishra
Assistant Manager - Distribution Operations
T: (+91) 022 - 3920 9000 Extn: 9697
M: (+91) 97023 71747 | www.ageasfederal.com<http://www.ageasfederal.com>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D74B0F.62FB2DA0]
[cid:image003.png@01D74B0F.62FB2DA0] [cid:image004.png@01D74B0F.62FB2DA0] [cid:image005.png@01D74B0F.62FB2DA0] [cid:image006.png@01D74B0F.62FB2DA0] [cid:image007.png@01D74B0F.62FB2DA0]
From: Yogeshkumar Prajapati <Yogeshkumar.Prajapati@ageasfederal.com<mailto:Yogeshkumar.Prajapati@ageasfederal.com>>
Sent: 15 May 2021 10:47
To: IT Helpdesk <IT.Helpdesk@ageasfederal.com<mailto:IT.Helpdesk@ageasfederal.com>>
Cc: hrconnect <hrconnect@idbifederal.com<mailto:hrconnect@idbifederal.com>>; Bipin Mishra <Bipin.Mishra@ageasfederal.com<mailto:Bipin.Mishra@ageasfederal.com>>; Reena Jotangiya <Reena.Jotangiya@ageasfederal.com<mailto:Reena.Jotangiya@ageasfederal.com>>
Subject: Not Reflecting under the GOAL SETTING 2338
Very Good Morning Team,
Please note that in HR Connect site I am unable to make changes or save as both the options are not reflecting under the GOAL SETTING 2338.
Kindly see below snap and help.
[cid:image008.png@01D74B0F.62FB2DA0]
Thanks & Regards,
Yogeshkumar Prajapati
Associate Branch Support-Operations - Baroda
T: 9076029184
M: (+91)7567517811| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D74B0F.62FB2DA0]
[cid:image003.png@01D74B0F.62FB2DA0] [cid:image004.png@01D74B0F.62FB2DA0] [cid:image005.png@01D74B0F.62FB2DA0] [cid:image006.png@01D74B0F.62FB2DA0] [cid:image007.png@01D74B0F.62FB2DA0]
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Tried to save from our end and saved successfully | Customization | Clarification | null | Performance Management | null | null | null | Closed | Hi Amolika Ajinkya Uplekar, Noted on your query,we will check and update on why the Submit option is not reflecting in the Goal setting page of the employee and update the status accordingly. Regards Wasim, Hi Amolika Ajinkya Uplekar, Please find the attached screenshot, we tried to save one goal as a Test case from our end and the same got saved successfully, please ask the employee to fill in Goals now and proceed further. Attached screenshot fyr. Regards Wasim, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Any update.
Amolika Uplekar
Human Resources
T: (+91) 022 - 23029200 Extn: 9053
M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D74CA5.4F1A08A0]
[cid:image003.png@01D74CA5.4F1A08A0] [cid:image004.png@01D74CA5.4F1A08A0] [cid:image005.png@01D74CA5.4F1A08A0] [cid:image006.png@01D74CA5.4F1A08A0] [cid:image007.png@01D74CA5.4F1A08A0]
, Hi Amolika Ajinkya Uplekar, With reference to our discussion, this has been resolved, we tried to save a goal from our end and the same got saved successfully, please check and confirm us. Regards Wasim, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
The user says that he is still having the same issue. Please refer the attached mail from the user.
Amolika Uplekar
Human Resources
T: (+91) 022 - 23029200 Extn: 9053
M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D74CE0.574405E0]
[cid:image003.png@01D74CE0.574405E0] [cid:image004.png@01D74CE0.574405E0] [cid:image005.png@01D74CE0.574405E0] [cid:image006.png@01D74CE0.574405E0] [cid:image007.png@01D74CE0.574405E0]
, Hi Amolika Ajinkya Uplekar, With reference to our discussion,we tried again from our end and we could save the goal successfully,request the employee to clear the cookies and then try to save the goal or change the browser to update and save the goal, If still unable to save the goals request you to please ask the employee to check with your IT Team or you can the save the goals from your end on behalf of the employee. Regards Wasim |
RE: Login error | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
++Adrenalin Team
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image003.png@01D74B10.6EB87020]
From: Atul Gupta
Sent: Monday, May 17, 2021 11:31 AM
To: Shweta Ghule; Raju Chavan
Cc: Telaprolu Ramana; Sagar Thakurdesai
Subject: RE: Login error
Hi Shweta,
The mentioned error is not from WAF. Although we have checked the logs and haven't seen any blocked request at WAF end, especially for login page.
@Raju, Can you please check with the development team once, why application is throwing the below error.
[cid:image004.png@01D74B10.6EB87020]
Regards,
Atul Gupta
SOC- Consultant
Contact No. 8890787609
[cid:image002.png@01D74B0E.1DDB36D0]
From: Shweta Ghule
Sent: 17 May 2021 10:25
To: Atul Gupta <atul.gupta@npci.org.in<mailto:atul.gupta@npci.org.in>>; Telaprolu Ramana <telaprolu.ramana@npci.org.in<mailto:telaprolu.ramana@npci.org.in>>
Cc: Sagar Thakurdesai <sagar.thakurdesai@npci.org.in<mailto:sagar.thakurdesai@npci.org.in>>; Raju Chavan <raju.chavan@npci.org.in<mailto:raju.chavan@npci.org.in>>
Subject: RE: Login error
++Sagar Sir
Hi Ramana,
As discussed and with reference to the trail mail, Sagar Sir is still facing the same "reference ID error" issue.
Kindly help us resolve below issue on priority.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image003.png@01D74B0E.1DDB36D0]
From: Shweta Ghule
Sent: Friday, May 14, 2021 3:25 PM
To: Atul Gupta; Telaprolu Ramana
Cc: Raju Chavan
Subject: Login error
Hi,
Sagar Sir is unable to login EMPower portal. He is getting attached reference error. He has cleared the history data still facing the same issue.
Kindly check on priority.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image003.png@01D74B0E.1DDB36D0]
***************************************************************************************************************************************************************************************************
DISCLAIMER:
“IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”.
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This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| browser version issue at customer end. | Product | Clarification | null | Application Access Management | null | null | null | Closed | Hi Shweta Ghule Shankarrao, As reported query says, login is not happening in the application, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Shweta Ghule Shankarrao, As informed over the phone call, please provide us the screenshot of the error. Also please check whether the employee is able to login in any other system. Please update us on this to proceed further. Thanks, Sumithra, Hi Shweta Ghule Shankarrao, As the employee could log in from other system, we suspect that this might occur due to any updates in the system or browser. We request you to reach us after checking with your Team once as discussed over the call. Thanks, Sumithra. |
Employee search not working | List of employees not coming in employee search | Module Role Mapping - HRADMINFAC | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12821, Hi Surendra Kumar, We understand that the List of employees not coming in employee search in the "Employment Details" form. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, Please check now, the Module Role Mapping form the HRADMINFAC is not selected. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
web site securty at risk | Dear Support, Kindly find
the enclosed file for VAPT result . We need to closed mention point for
amity.americanoncology.com
PT-WEB-3: Security Misconfigurations
PT-WEB-8: Information Disclosure | IIS Best Practices not follow | Product | Configuration | null | Security | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ashok Chakravarthi Maddam, Please join the below session link. https://fastsupport.gotoassist.com/381058465 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ashok Chakravarthi Maddam, We requesting you to please share the Downtime for doing the configuration changes in IIS. Requesting you to please provide the downtime either by today or by tomorrow. Please share us the timing in advance to plan schedule from our end. In case of any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ashok Chakravarthi Maddam, We have not yet received any update related to downtime from your end. Requesting you to please share the details in advance. So that we can plan our activities accordingly
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com |
FW: Goal Setting Status Report (002).xlsx | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan,
Please activate goal setting for Lavinia Armstrong Lavinia@phs.ae<mailto:Lavinia@phs.ae> from Pyramids.
Thanks,
kritika
[cid:image34447d.PNG@69febac1.459f90c0]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagef791ce.PNG@d92a4801.4c880c38]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagebb5c32.JPG@a0834715.4c8fed12]<http://www.abaninvestment.com>
From: Lavinia Armstrong [mailto:Lavinia@phs.ae]
Sent: Monday, May 17, 2021 9:46 AM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com>; Manuel Augustine <Manuel@phs.ae>
Cc: Dr.Ahmed Hussein <ahmed@phs.ae>; Dr. Mona Ibrahim Youssri <Mona.Youssri@hayatihealth.com>; Samy Ahmed <samy@phs.ae>; Ranjan Chakarborty <ranjan@pyramidsdialysis.com>; Thair Abuawwad <thair@phs.ae>; LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com>; Viktoria Polyanskaya <Viktoria.Polyanskaya@abaninvestment.com>
Subject: RE: Goal Setting Status Report (002).xlsx
Please find attached screen shot as followed. When we get to the next page when we click on create goals we are not able to add new goals, as the option is disabled.
[cid:image003.jpg@01D74B02.7725E930]
[cid:image004.jpg@01D74B02.7725E930]
Regards,
[cid:image006.png@01D74B00.E3A20B90]<http://www.facebook.com/pyramidshealthservices>[cid:image012.png@01D74B02.7725E930]<http://www.phs.ae/>[A Ghobash Group Company][cid:image025.png@01D74B02.7725E930]<http://www.phs.ae/>
Lavinia Armstrong Hiereim
Human Resources Business Partner
T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE
[cid:image016.png@01D74B00.E3A20B90]
From: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>>
Sent: Monday, May 17, 2021 9:34 AM
To: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>>; Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>>
Cc: Dr. Ahmed Hussein <ahmed@phs.ae<mailto:ahmed@phs.ae>>; Mona Youssri <Mona.Youssri@hayatihealth.com<mailto:Mona.Youssri@hayatihealth.com>>; Samy Ahmed <samy@phs.ae<mailto:samy@phs.ae>>; Ranjan Chakarborty <ranjan@pyramidsdialysis.com<mailto:ranjan@pyramidsdialysis.com>>; Thair Abuawwad <thair@phs.ae<mailto:thair@phs.ae>>; LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>>; Viktoria Polyanskaya <Viktoria.Polyanskaya@abaninvestment.com<mailto:Viktoria.Polyanskaya@abaninvestment.com>>
Subject: RE: Goal Setting Status Report (002).xlsx
Dear Lavinia,
The error is only on the first page, please go to the search bar and search performance management and it will take you to the goal setting page.
Thanks,
Kritika
[cid:image017.png@01D74B00.E3A20B90]<http://www.abaninvestment.com/>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image018.png@01D74B00.E3A20B90]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image020.jpg@01D74B00.E3A20B90]<http://www.abaninvestment.com/>
From: Lavinia Armstrong [mailto:Lavinia@phs.ae]
Sent: Monday, May 17, 2021 9:26 AM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>>; Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>>
Cc: Dr.Ahmed Hussein <ahmed@phs.ae<mailto:ahmed@phs.ae>>; Dr. Mona Ibrahim Youssri <Mona.Youssri@hayatihealth.com<mailto:Mona.Youssri@hayatihealth.com>>; Samy Ahmed <samy@phs.ae<mailto:samy@phs.ae>>; Ranjan Chakarborty <ranjan@pyramidsdialysis.com<mailto:ranjan@pyramidsdialysis.com>>; Thair Abuawwad <thair@phs.ae<mailto:thair@phs.ae>>; LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>>; Viktoria Polyanskaya <Viktoria.Polyanskaya@abaninvestment.com<mailto:Viktoria.Polyanskaya@abaninvestment.com>>
Subject: RE: Goal Setting Status Report (002).xlsx
Dear Kritika,
Good day!
Please find below the error that many are getting when click on goal setting. Please help us rectify the issue at the earliest so that the staff can proceed with the goal setting.
[cid:image023.jpg@01D74B00.E3A20B90]
Regards,
[cid:image006.png@01D74B00.E3A20B90]<http://www.facebook.com/pyramidshealthservices>[cid:image012.png@01D74B02.7725E930]<http://www.phs.ae/>[A Ghobash Group Company][cid:image026.png@01D74B02.7725E930]<http://www.phs.ae/>
Lavinia Armstrong Hiereim
Human Resources Business Partner
T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE
[cid:image016.png@01D74B00.E3A20B90]
From: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>>
Sent: Monday, May 17, 2021 8:44 AM
To: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>>; Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>>
Cc: Dr. Ahmed Hussein <ahmed@phs.ae<mailto:ahmed@phs.ae>>; Mona Youssri <Mona.Youssri@hayatihealth.com<mailto:Mona.Youssri@hayatihealth.com>>; Samy Ahmed <samy@phs.ae<mailto:samy@phs.ae>>; Ranjan Chakarborty <ranjan@pyramidsdialysis.com<mailto:ranjan@pyramidsdialysis.com>>; Thair Abuawwad <thair@phs.ae<mailto:thair@phs.ae>>
Subject: Goal Setting Status Report (002).xlsx
Dear Team,
Please find attached the goal setting status for Pyramids group.
Please need your kind assistance to get it uploaded asap.
Thanks,
Kritika
[cid:image017.png@01D74B00.E3A20B90]<http://www.abaninvestment.com/>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image018.png@01D74B00.E3A20B90]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image020.jpg@01D74B00.E3A20B90]<http://www.abaninvestment.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
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| goal enabled | Product | Service Request | null | Goal Management | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Hi Kritika, We have enabled the goal setting for the below employee. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411. |
shift master-transfer HQ & Branch | Dear Team, Kindly please run the attached shift master (both sheets) at the back end as it is backdated and also please run for the OT data too. | Executed as mentioned | Product | Data Correction | null | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13324, Hi Micheall Shearah a/p David Raja, As mentioned, we have executed the shift data from our end for the given employee's. Kindly check and confirm the same from your end., Dear Anish, Thank you. |
Delete Goals for R04009 | Dear Team, Kindly cleanup goals for ECN: R04009 and confirm. Regards, Chaitali | Data correction | Customization | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, We will share the connection and cleanup goals for ECN: R04009 and we will confirm the same. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Also Clean up goals for below employees. ECN Name HR Requests 20575 Chitra Fernandes Delete goals 94689 Gurpartap Singh Aulakh Delete goals 3055 T Narayana Rao Delete goals 86480 Manish Bharat Bhatia Delete goals 97876 Nalini Nisha Kachchap Delete goals 82790 ANIL KUMAR Delete goals 14866 Vinod Kumar Singh Delete goals 93738 Sureshkumar Delete goals 7293 Ranjit Kumar Singh Delete goals 49871 Donuru Sreenivas Reddy Delete goals 80850 Neha Dalmiya Delete goals 97366 M Vasanthasenan Goal Setting - Showing System error. Contact administrator Self Appraisal Form shows goal weightage as 200. Need to delete the goals Weightage reflecting as 200 instead of 100. Regards, Chaitali, Hi Rinoy Sebastin, As per the request, we have deleted the goals for the below employees and again reinitiated the goals. Please upload the goals for all the employees and check. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Appraisal Scores Not Showing in Report | In PMS Self Appraisal Status Report 2130-Final Scores report not showing scores of below employees-
Employee
Code
Emp Name
900065
Leelu Ram
900217
Praveen Kumar
900923
Dinesh Kumar
021390
Sunakar Das
021631
Brahmananda N
021848
Piyush A Pandya
021957
Bhavik Jayrambhai
Prajapati
900704
Patel Anil Khodidas | AeS.PMS_2130 patch deployment | Customization | Patch Deployment | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ekta, We understood that the final scores are not showing for the reported employees in the 'Self Appraisal Status Report 2130' report from the above description. We will check and update the status to you., Hi Ekta, During the check, we found that the approved status was not updated in the PMS tables properly for the unknown 2nd approval cases. For the remaining 2nd level approved case by the Functional manager, we will check the RCA and update the status to you. So, We have corrected all the reported employee records. Post changes, the final consolidated values are reflecting properly in the 'PMS Self Appraisal Report_2130'. The same has been communicated to you over the call. Please check and share your feedback., Hi Ekta, After approving the pending Annual appraisal record, the save button is reflecting in the form. Few approvers mistakenly clicked the saved button after the approval, because of this the status column updated as 'I' in the below PMS tables and the report is not showing the scores for those employees. We have corrected the old cases from the backend. We have forwarded the reported issue to our customization team to restrict these cases in the upcoming cases and to remove the save button after approval. Once we receive the patch, we will deploy it in the UAT environment and test the records. Post completion of the UAT testing, we will move the patch to the LIVE environment before tomorrow's EOD., Hi Ekta, As mentioned in the earlier update, we have deployed the patch in the UAT environment to remove the save button after approval. We have tested few cases which are working fine. Please check all annual appraisal flow are working like the earlier one in the UAT. Request you to check and provide the confirmation to move the patch to the LIVE environment., Hi Ekta, As discussed over the call, we have deployed the patch in the UAT environment to remove the save button after approval. We have tested few cases which are working fine. Please check all annual appraisal flow are working like the earlier one in the UAT. Request you to check and provide the confirmation to move the patch to the LIVE environment., Hi Ekta, As discussed over the call, we have deployed the patch in the UAT environment to remove the save button after approval. We have tested few cases which are working fine. Please check all annual appraisal flow are working like the earlier one in the UAT. Request you to check and provide the confirmation to move the patch to the LIVE environment., I have checked UAT & save button is not showing in UAT after submission., Hi Ekta, We will initiate the connection and deploy the patch in the LIVE environment today., Hi Ekta, Based on your UAT confirmation, we have moved the patch to the LIVE environment to avoid these cases in the future. We also corrected all the existing cases. Post changes, the final consolidated values are reflecting properly in the 'PMS Self Appraisal Report_2130'. |
Confirmation form Movement | Hi , Below mentioned employee confirmation form has to be moved to Vimal G (TG1768). TG3904 - Athmaraman M Srinivasan Thanks Karthik | approver ID changed | Product | Data Correction | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Karthik Sivakumar, Based on your request, we have moved the approver of the confirmation process of the employee (TG3904 - Athmaraman M Srinivasan) to approver Vimal G (TG1768). We request you to check and get back to us if you have any questions. Regards Raghu.T |
FW: Goal Setting Status Report (002).xlsx | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
We are facing issues to login Adrenaline. Please need your prompt action to rectify the same or advice what needs to be done.
Thanks,
Kritika
[cid:image5edf87.PNG@e7d02a7b.448c5ed3]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image78ba08.PNG@fa1d8d59.4fb8c438]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imageb718dc.JPG@791f422a.448a7673]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Stephan Stauffer
Sent: Monday, May 17, 2021 9:17 AM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com>
Cc: Akhtar Hussain Baksh <Akhtar.Hussain@arabianethicals.ae>; Yasmin Samir Al Hayek <Yasmin.AlHayek@ArabianEthicals.ae>; Issa Moumani <Issa.Moumani@ArabianEthicals.ae>; Scharaf Stambouli <Scharaf.Stambouli@ArabianEthicals.ae>; Tijana Keles <Tijana.Keles@ArabianEthicals.ae>; Mohamed Raffique <Mohamed.Raffique@arabianethicals.ae>; Bassam Al Hasham <Bassam.Hasham@arabianethicals.ae>; LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com>
Subject: RE: Goal Setting Status Report (002).xlsx
Importance: High
Hello Kritika
Thanks for the reminder. I cannot get on Adrenalin since yesterday and some of my team is facing the same problems; can you please get this check and advise?
Thanks and have a lovely day☺
[cid:image477f67.PNG@cfe22ab0.4c9aafb3]
ARABIAN ETHICALS
A Ghobash Group Company
[cid:image11263c.PNG@570b904f.4588425d]<https://www.linkedin.com/company/arabian-ethicals>
www.arabianethicals.ae
STEPHAN STAUFFER
General Manager
M:+971 55 8341536 | T: +971 4 2088404 | Ext: 4111
PO Box:9081, Makeen Building, Airport Road, Dubai, UAE
[cid:image81f033.PNG@424e939f.4fb52e37]<http://>
From: Kritika Kumar
Sent: Monday, 17 May 2021 08:47
To: Akhtar Hussain Baksh; Yasmin Samir Al Hayek; Issa Moumani; Scharaf Stambouli; Tijana Keles; Mohamed Raffique; Bassam Al Hasham
Cc: Stephan Stauffer
Subject: Goal Setting Status Report (002).xlsx
Dear Team,
Please find attached the goal setting status for Arabian Ethical.
Please need your kind assistance to get it uploaded .
Thanks,
Kritika
[cid:image001.png@01D74AFD.714DE2B0]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image002.png@01D74AFD.714DE2B0]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image003.jpg@01D74AFD.714DE2B0]<http://www.abaninvestment.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| nil | Product | Clarification | Admin Module | Application Access Management | null | null | null | Closed | ++arun
Kritika, can you please share with us more details or a screenshot? This will help us identify the root swiftly.
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
[cid:image007.png@01D74AFF.49D4FCD0]
[cid:image56d8a5.PNG@de977413.4cb6225d]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image756aec.PNG@66879190.4db08e61]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagef871f7.JPG@18a9ca07.4f8b3243]<http://www.abaninvestment.com>
, Many thanks for this screenshot. The issue is that users are able to login but not able to visualize the social connect page. We will resolve this quickly and feed you back.
Thanks & Regards
Bhaskaran
M(Dubai): +971-568154555| M(India) & Whats app:+91-9884037438 | MS TEAMS:bhaskaran.r@hr-mx.net | https://www.myadrenalin.com/
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Asif; know about the quality of services provided by me. My manager can be contacted atasif.r@myadrenalin.com<mailto:asif.r@myadrenalin.com> "
, Dear Kritika,
Kindly check and confirm now. The background service has got stopped and that’s the reason for the below error. Now we have started the service. We are monitoring the same.
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
, Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, Dear Team;
We have tried clearing browser and logging in with Chrome, however Issa is not able to access Performance Management. Can you please assist?
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image013.png@01D74C02.96BCA530]
[cid:image014.png@01D74C02.96BCA530]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
, Hi KRITIKA KUMAR, Hope the reported issue is closed and everyone are able to do the performance goal setting. Regards, Support |
Employee Reinitiation approval issue | Due to an error in the DOR for employee ID 3817 the employee was reinitiated in the system. We had not set any approval for employee reinitiation till date. But for this case it is showing that the request as gone for approval and cannot modify. We are not able to track the person for whom it has gone for approval. Need your support in identifying this issue. You can reach me at 9538601744 | re-intitaion record got struck in queue | Product | Clarification | null | Manage Employees | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pavithra D R, As per the query ,We have understood that we need to verify the employee creation transaction status. Kindly join this session https://fastsupport.gotoassist.com/516712128, Hi Pavithra D R, As per the query ,We have understood that we need to verify the employee reinitation transaction status. Kindly join this session https://fastsupport.gotoassist.com/516712128, Hi Pavithra D R, As per your request ,We have verified the employee reintiation is records its in queue. Since workflow is not configured and routing configuration is kept as YES.We have changed the status of Routing configuration to NO. Now employee is re-intitated.Please check the same and update us in case of clarification. |
Employee Attendance | Dear Team , Many of the General shift Employees Sunday showing Absent . Kindly check and rectify the same. | schedulers not run | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13361, Hi Madhukara H S, For the reported query, kindly navigate to Scheduler Log and Recovery, and check whether the Attendance Weekly Off and Holiday has run or not. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, As discussed over the phone, on 02nd May 2021 none of the schedulers has not run in the system after 03 AM. Requesting you to check with your IT Team, whether any server maintenance, server restart etc.. has happened or not. Due to which the system has marked as Absent for that day. Now we have run the schedulers manually from our end. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Employee TCS | Dear Team, Please help to generate the Employee Tax computation sheet . | Payslip and Tax Computation is working | Product | Clarification | null | Tax Reports | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13234, Hi Madhukara H S, We have already taken the session with your IT Team for vulnerability issues. Once it is completed, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, Please join the below session link. https://fastsupport.gotoassist.com/132079720 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, As discussed over the phone, from the Payslip and Tax Computation sheet you can generate the TCS in system. And also we have provided the form access for the same to all the self user. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Leave Balance not in Sync | Hi, When we cross checked, the leave balance shown in the normal form and Leave Balance while raising Leave request are not the same. TG3782 - Sangeetha Please check and rectify. Thanks Karthik | null | Product | null | null | Transition Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/login, Hi Karthik Sivakumar, During a check, we have found that the Leave Balance in report and Leave Request form are reflecting same balance for the reported employee - TG3782. We will have call to discuss on this reported point. Regards Raghu.T |
Issue in mobile app login | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Our employees are not able to sign in via mobile app. Getting error "0 or null error". Please get this sorted at earliest.
Best Regards
Harsha Jaikalyani
Senior Executive - Payroll & Compliance
Mobile (IN): +91 8378866943
Landline: 022 61083105
harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com>
[cid:image001.jpg@01D74B05.86EE41C0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA
G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Mobile issue | Product | Clarification | null | null | null | null | null | Closed | Hi Harsha, As discussed over the call, We request you to please follow the below steps : 1) Uninstall the Mobile app and reinstall the same. 2) Post reinstallation if the Pop up appears regard to Allow/Deny kindly provide Allow access. 3) Post this even if any message appears please share the full snapshot. Kindly check and reach us for further clarification. Thanks and Regards Vijayakumar k |
Backdated script run for May 1 - May 15 | Hi Priya, can you run the backdated script for May 1 - May 15 | Service Request | Geo Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Zigmort Jelaver Ragudo, As per request we have completed. Please check & confirm. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
KRA's not appearing under Self Appraisals | KRA's not appearing under Self Appraisals | As we checked, the valid till date was exceeded hence the mentioned issue occurred. We have extended the valid till date till 31-May-2021. Now the self appraisal form is working fine. | Product | Configuration | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shankar Rawat, We will check on the reported query and updateyou. Thanks & Regards, Veerapandian R, Hi Shankar Rawat, As we checked, the valid till date was exceeded hence the mentioned issue occurred. We have extended the valid till date till 31-May-2021. Now the self appraisal form is working fine. Please check from your end and let us know. Regards, Veerapandian R |
HRIS Support | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Request your support in below issues.
- Rewards data upload to HRIS.
- H1 PDR modifications
- PDR status report
Regards
Sandeep Thungaturthy
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
This message (including any attachments) is intended only for
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| conversion error resolved | Product | Data Correction | null | Performance Appraisal | null | null | null | Closed | Hi Sandeep Thungaturthy, We understand that the support in below issues. - Rewards data upload to HRIS. - H1 PDR modifications - PDR status report We will share the connection and resolve the same. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Can you share the zoom link for connection..
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Can you share the zoom link for connection..
, Hi Sandeep Thungaturthy, The queries with reference to upload has been resolved yesterday and today. Please verify and let us know in case of any concerns with reference to reports. Thanks and Regards, Dhivya . V, Dear Iswarya,
Few more issues to be added
- Employees leave cancellation is not featured - 90344
- Employees leave not getting displayed under forms pending for approval nor in manager queue for approval for employee -45669
Regards,
Sandeep Thungaturthy
, Sir, In this ticket, we have already verified 3 points in this ticket. Please provide us sometime, we will share the connectivity today and help you on resolving the new queries. If feasible, raise a separate ticket for the same, else we will take connectivity complete Thanks and Regards, Dhivya . V |
Not Eligible for Overtime Entry | Hi, Can you help check why 21-6463 is not eligible for OT Entry? Her Clock in clock out is updated as of yesterday. Please see screenshot below for your reference: Thank you. | Clarification Provided | Product | Configuration | null | Personal Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Doreen Quino, The employee's city has not been mapped in the OT config and also showing in the CITY parameter of the Overtime Configuration Form. Kindly do the Region City Mapping for the employee's city 'MABALACAT CITY' so that the CITY name will be available in the OT Configuration to tag., Hi Anish, How am I going to add the Mabalacat City in region city mapping under REGION III? The Mabalacat is already in CITY Master. , Hi Doreen Quino, We will check manually from our end and will update you on this., Hi Anish, No need to add the Mabalacat City. Can you just tell me how to edit the EMPLOYEE CITY in Adrenalin? Will just change her City. Thanks., Hi Doreen Quino, We cannot change via front end, kindly share the city name you would like to update so that we can make the necessary changes via back-end., Hi Anish, Please change it to:
EMPLOYEE_CITY
ANGELES CITY
Thank you so much., Hi Doreen Quino, As mentioned, we have updated the necessary changes from our end. Kindly check and confirm the same and revert us for further clarifications needed., Thank you so much for your help, Anish. I can now see her under Overtime Entry. Thanks. |
Compensation History Report | Is there an existing report that will show the last 3 salary adjustments of employees? | Report name has been provided | Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sharon Ang, Kindly refer the 'Compensation History Report' for checking the salary adjustments of an employee., Hi Anish, I checked our Module Administration and the Compensation History Report" is not available. There is a "Compensation Tracker History" but when I tried accessing it, it displays a blank page and I can only see the "Close" button., Hi Sharon Ang, We will check for the report from our end and revert you on this., Hi Sharon Ang, Kindly check for the 'Compensation History' form for verifying the salary adjustments of an employee. Anish Samuel, Hi Anish, What we want to know is if there is a report that will list down all employees and respective salary change (last 3), in 1 report. Regards, Sharon, Hi Sharon Ang, Kindly revert us with the details of how would you change the CTC of an employee., Hi Anish, We change the CTC of an employee using the Data Upload - Salary Upload-Fixed., Hi Sharon Ang, We will checking this internally as per your request and will update you on the same., Hi Sharon Ang, As mentioned, we have created a new report named 'CTC HISTORY REPORT' and given rights for the payroll module. Kindly check and confirm the same from your end. Also you are currently using "Data Upload - Salary Upload-Fixed ", this upload will not allow to maintain history records, this upload will get updated with the current data. However if you would like to maintain history records, kindly use the below mentioned data upload's 1). CTC Upload - Standard Paygroup 2). CTC Upload - Classified Paygro 3). CTC Upload - Dailywage Paygrou Kindly check the same and revert us for further clarifications with the changes of the future transactions., We have been using the Data Upload - Salary Upload-Fixed and we are able to see the history of salary change in the Compensation History and I am able to see the changes also in the CTC HISTORY REPORT. Check employees PRC0922, PRC1083, PRC1124, Please clarify what is the difference between the Salary Upload-Fixed and the 3 data upload you mentioned., Hi Sharon Ang, As per our functionality, it is advisable that to maintain the history records, we will suggest you to use the below mentioned uploads 1). CTC Upload - Standard Paygroup 2). CTC Upload - Classified Paygro 3). CTC Upload - Dailywage Paygrou and not the 'Data Upload - Salary Upload-Fixed', so then you can refer the new report we have provided. Kindly revert us for further clarifications needed., Hi Anish, Correction. We are using DATA UPLOAD CTC Upload - Standard Paygroup and CTC Upload - Dailywage. We are not using the Classified Paygroup because this is still being processed by a 3rd party payroll processor. Thank you for activating the CTC HISTORY REPORT for us. Closing this ticket now. |
Lop Reversal | Dear Team, As per confirmation based, We have Run the Lop Reversal, The reported employee from our end. Kindly check from your end and share feedback. 08881 09358 04991 | Leave data changed | Product | Data Correction | null | Separation Management | null | null | null | Closed | created_by: 2043097241351
time: 2021-05-17 04:10:58 UTC |
Access to Employee Summary in Compensation History form | How to we allow PAYROLL ADMIN to have access (to select other employees) to the Employee Summary field in the Compensation History form. | Clarification Provided | Product | Configuration | null | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sharon Ang, The Compensation History has been tagged under the 'EREC CORE' module, So kindly refer the 'Module Role Mapping' Form and provide the necessary group rights for the EREC(eRecruitment Core) module., I have received confirmation that PAYROLL ADMIN can now access the Employee Summary field. Thank you for the assistance. |
PMS 2021 | Hi Deepan, Please check, we are currently exploring the review in adrenalin PMS and setup the review details and activated the scheduler. The scheduler gt successful but there's no email and the goal-setting still disable. | Geo Product Patch | Geo Product | Patch Deployment | null | Calendar Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi MG Miranda, Based on your availability. we can connect for above reported concern. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priya,
Please see attached
Thank you,
MG Miranda
HR Systems Support
The IT Solutions Delivery Division wants to do better.
Give us feedback by taking our survey here<https://forms.office.com/pages/responsepage.aspx?id=QaMY6zmL9EKjaLyzhelCL9y6JthnVL5Fhu4W7kGbELBUQTFVUk43TjJJR1pIWlJGMUdJOVZDUE5MOC4u>.
, Hi MG Miranda, PFA Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi MG Miranda, PFA. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi MG Miranda, PMS hybrid patch redeployed in UAT, issue rectified. Patch attached in this ticket Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Priya / Deepan, let me know what time you can connect i have some items for clarification and confirmation
Can we make the Quantitative a default type in Goal Setting? We hide the goal category, can that be hidden as well in the goal grid and show the type Can re resize the grid in goal setting?, Hi MG Miranda, Initial reported concern has been rectified. Please raise separate ticket for the below reported concern. Thanks for understanding :) Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, done |
MAX URL |
Dear Support/Saravanan/Arun,
May we request please if possible to get the old version temporarily activated as we have joiner from GTI today, other business units and pending assignments to be completed.
Waiting for your prompt reply.
Thank you.
Regards,
Mona
[cid:image8d9112.PNG@9297c243.4e9be369]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image421e59.PNG@d9a4b56a.41805b91]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
MONA-LIZA P. VILLADELGADO
Recruitment Officer
T: +971 4 5961800 | Ext: 5013
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image73b720.JPG@116b74ec.4caff66e]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Mona-Liza P. Villadelgado
Sent: Sunday, May 16, 2021 12:37 PM
To: 'Arun.V@myadrenalin.com'
Cc: Amit Sangha; Group Recruitment
Subject: RE: MAX URL
Importance: High
Dear Arun,
Can you please assist regarding the below:
Under Talent Acquisition
Dashboard - after clicking the dashboard it is not prompted anywhere; we would like to see all the job that has been created from Dashboard.
[cid:image001.jpg@01D74A50.2DDD83D0]
Offer Management - 2 new employees to be finalized, would like to finalize the offer and get ready for employee creation, they will be joining tomorrow, For example Kartik as shown below, when I click offer it does not prompt me to “Make offer” can you please assist?
Thank you.
Regards,
Mona
[cid:image007.jpg@01D74A50.2DDD83D0]
From: Amit Sangha
Sent: Sunday, May 16, 2021 9:32 AM
To: Elton Dasilva; Mona-Liza P. Villadelgado; Shaula Murcia; Praveenkumar Charamparampil Thankappan; Noemi Agumboy; Kritika Kumar; Bhavana Dalal
Cc: LeeAnna Nussbaumer; Tom Ward
Subject: FW: MAX URL
Dear All,
Please find below the URL for the new version of Adrenalin which is already installed. Currently the new version can be accessed using the link provided in the email below and the old version is available on the default link.
Please review and revert with your feedback for any issues that need to be corrected before we replace the default link to this new version for all employees. Thanks for your support.
Regards,
Amit Sangha
[cid:image003.png@01D74A4D.29001F10]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image004.png@01D74A4D.29001F10]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image005.jpg@01D74A4D.29001F10]<http://www.abaninvestment.com>
From: Arun Vinayagam [mailto:Arun.V@myadrenalin.com]
Sent: Friday, May 14, 2021 11:00 AM
To: Amit Sangha
Cc: Bhaskaran Ramaswamy; Nidheesh Prabhakaran
Subject: MAX URL
Dear Amit,
As discussed please find below the MAX URL. The user id and password remains the same.
URL: https://hrportal.ghobash.com/AdrenalinMax
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
| In format master the mobile number format changed. | Product | Configuration | null | Application Management | null | null | null | Closed | Team, We are working on the query reported on this ticket with our team in regard to the Max migration. We will update you once we will rectify the reported concern. Regards, Adrenalin ME Support Team, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Arun-for urgent resolution please..
Regards,
Amit Sangha
[cid:image852e99.PNG@3799a2ae.48a44e94]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image43408f.PNG@bd5d5222.4a9ecbed]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image1aa6c8.JPG@82f64eca.498aa033]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
, Dear Amit,
Can you please check now. Now you can enter the mobile number.
[cid:image002.jpg@01D74D80.7F19AA20]
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
,
Hi this is sorted
[cid:imagee7d41d.PNG@f7954296.4d9364f7]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagec17bf6.PNG@d6cb9df4.4fbcedbd]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
MONA-LIZA P. VILLADELGADO
Recruitment Officer
T: +971 4 5961800 | Ext: 5013
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image3a10cd.JPG@8fc21bcc.4f993561]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
|
Increment | Dear Team, I would like to upload salary increment to the payroll system. May I know how to go about it. Thank you. Sue En | Clarification | Geo Product | Clarification | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Teoh Sue En, Kindly use CTC upload in data upload form to provide increment to employees. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Dear Priya,
I do not understand. What is CTC upload?
Also may I ask you, once I have raise ticket in the new helpdesk system. Where can I check my ticket status? It is different from our previous Helpdesk. I can’t seem to be able to check back on my ticket. Thank you.
[cid:image001.jpg@01D74B19.60AF8460]
Best Regards,
Teoh Sue En
Assistant Vice President
Human Resource
m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/>
, Hi Teoh Sue En, Kindly check with Kanaga for understanding the regular process of Mtrade. Click the drop down & select All tickets option. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Dear Sir/ Madam,
The Ticket has not been resolved. Thank you.
Best Regards,
Teoh Sue En
Assistant Vice President
Human Resource
m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/>
, Dear Priya,
I check with Kanaga also she wont be able to answer me because she is not the person that has been doing the payroll.
Can you tell me what is this short form of CTC? Example CTC can be “Certified True Copy”
In addition, I tried to click on all the drop down and it gave me “You Don’t have any tickets in Current View”
Thank you.
Best Regards,
Teoh Sue En
Assistant Vice President
Human Resource
m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/>
, Hi Teoh Sue En, Cost to Company (CTC) is the yearly expenditure that a company spends on an employee. CTC is calculated by adding salary and additional benefits that an employee receives such as EPF, gratuity, house allowance, food coupons, medical insurance etc. Please check the tickets now & revert us. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Dear Priya,
I would like to upload around 700 staff salary increment into the payroll system instead of me going to change in the Salary Detail form of each individual staff.
Can you confirm if I am to go to Data Upload Form and generate the excel file of Salary Upload-Fixed?
In addition, the Component Shortname that I should insert into the file (downloaded) is it “BASIC”?
Thank you.
Best Regards,
Teoh Sue En
Assistant Vice President
Human Resource
m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/>
, Hi Teoh Sue En, Kindly use the component whatever component you need to make changes. Please use CTC upload for changing all employees. please upload for one employee & then check the same in salary details. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Teoh Sue En, Kindly use Salary Fixed upload for sample employees & check the same. Apologies we understand that CTC is not used by Mtrade kindly proceed with Salary fixed upload. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Dear Priya,
Noted and thank you.
Best Regards,
Teoh Sue En
Assistant Vice President
Human Resource
m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/>
|
Printing of CEO | Hi Adrenalin, We would like to ask is there a way for an employee to print the Certificate Of Employment (CEO) by themselves? Thank you. | Requested for more details | Product | Configuration | eRecruitment | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Just to correct it's COE (Certificate Of Employment), Hi Jamaica Maas, Kindly revert us with more details of what you are referring as COE (Certificate Of Employment) or provide us the screenshot of where you are referring the COE of an employee, so that we can proceed further on this concern. , Hi Anish,
The attached file is the sample COE of Primer, for your reference.
If you have any concerns please let me know.
Thank you.
Jam
On Mon, May 17, 2021 at 12:31 PM Anish Samuel <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jamaica Maas,
>
> Kindly revert us with more details of what you are referring as COE (Certificate
> Of Employment) or provide us the screenshot of where you are referring the
> COE of an employee, so that we can proceed further on this concern.
>
>
>
> On Mon, 17 May at 11:14 AM , Jamaica Maas <jamaica.maas@primergrp.com>
> wrote:
> Just to correct it's COE (Certificate Of Employment)
>
> 13348:1025874
>
--
*Jamaica Maas*
System Analyst
Information and Communications Technology Department
*PRIMER GROUP OF COMPANIES *
Primer Star Center, 2282 Leon Guinto Street, Malate, Manila 1004 Philippines
Tel: +63(2) 303 1234 loc 911
www.primergrp.com l Facebook
<https://www.facebook.com/PrimerGroup/?fref=ts> | Twitter
<https://twitter.com/primergroup> | Instagram
<https://www.instagram.com/primergroup/>
--
This communication may contain confidential or privileged information. Any
disclosure, copying, dissemination, or any action taken with reliance to it
by others, other than the intended recipient, is strictly prohibited. If
you have received it in error, please notify us immediately and then delete
it.
, Hi Jamaica Maas, We would like to inform you that, kindly try using the 'CERTIFICATION DETAILS' Form and try to capture the certificate for the employee. Kindly check the same from your end and if you need more clarification, kindly revert us with the details., Hi Anish, Upon checking the 'CERTIFICATION DETAILS', the Certificate of Employment is not included in the dropdown. Kindly see the attached file for your reference. , Hi Jamaica Maas, Please use the attached document steps for the needful. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priyadharshini, Thank you for these document it's very helpful. I just wanna ask if there's a way to change the password format in document designer? kindly see the attached file for your reference. Thanks,, Hi Jamaica Maas, This is the only format as of now its provided we cannot add any other format apart from this. Hope it helps. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priyadharshini, I understand thank you., Hi Priyadharshini, I would like to ask if you have a recommendation for the security of letters, to avoid the copyrighting of our generated letter in HCM, for example, a serial tracking number for all generated letters. Also, I would like to seek your help regarding the attached screenshot of my error in 'Document Designer - Word Document' form, because upon uploading my template an error message occurs. Thank you,, Hi Jamaica Maas, Please be informed that, we do not have any serial tracking number for the generated letters. However kindly refer the 'Document Designer' Form for uploading the document's and not the 'Document Designer - Word Document' and revert us with the feedback., Hi Anish, Yes I know I should refer to the 'Document Designer' form, but we can use the 'Document Designer - Word Document' form to use an option to upload our specific letter template., Hi Jamaica Maas, The configuration has been set correctly for the mentioned 'Document Designer - Word Document' form. However the process of generating should be, select the 'Letter Type' and click on the download icon near the 'Letter Type field' and then use the bookmark's for the document based only on the generated sheet and not the own bookmark's and try to upload the document. Also kindly avoid special characters in the document content and the file name. Kindly refer the attached screenshot for your reference. If you still face the same error again, kindly share the document which you are adding in the 'Upload Template' field, to verify further., Hi Anish, I still encountered the same error after uploading our letter template. Please see the attached file for the sample letter that I need to upload in HCM., Hi Jamaica Maas, We have attached a screenshot for your reference, kindly refer the same and revert us with the details. 1).Letter Type you have selected. 2). Upload Template which you tried to upload. 3). Screenshot after submitting the form., Hi Please see the attached video for the manner of testing that I did, Hi Jamaica Maas, The configuration has been missing in UAT, so there has been a problem with the document attachment. However we have rectified the concern now, you can also check the same from your end with a test document. Also please be informed that, the configuration has been set already in PROD. So further you can use PROD Document Designer. NOTE: Kindly mention the server where the issue is occurring., Hi Anish, Apologize for not indicating the server where the issue has occurred. Now, I can able to upload our desired template but upon viewing the letter in the 'Letter Viewer' form, a server error occurred. Please see the attached video for your reference. Thanks, Hi Jamaica Maas, As informed already in the previous response, the configuration has been set correctly in Prod environment and not in UAT. So kindly check the same in Prod environment and revert us if there is any error occurred. |
Car & Medical Perks --> Not reflecting | Ref : Ticket No in Old CSP : 330067 Car & Medical Perks -- Not reflecting in IT Computation for Mr. Arul (MD) -- After Selection of "New Tax Regime". Attached Claim Details for reference Please Request you to Solve the Issue Please | Suggested to follow the ticket - 330066 | Product | Clarification | null | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Praveen Kumar S, We will check this reported point on our end and get back to you with a solution. Regards Raghu.T, Hi Praveen Kumar S, We are working with our product team for the reported issue, The same concern is already raised in CSP -330066 and so we request you to follow the reported concern in that same ticket to avoid duplicates. Let us know if you have any concerns. Regards, Amudhan K |
Support Required for Updating Employee Salary Revision | Support Required for Updating Employee Salary Revision with effect from 28th May 2021... | CTC upload done in Data upload form | Product | Clarification | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Praveen Kumar S, We tried to reach you, please share your convenient time to discuss this reported point. Regards Raghu.T, Hi Praveen Kumar S, As discussed, we have uploaded the employee CTC via CTC upload. We request you to get back to us if you have any questions. Regards Raghu.T |
Unable to rename Master Field 4 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
[cid:image001.jpg@01D74C37.8D9407C0]
Thanks & Regards,
Rishi Ranka
Director - Talent
"Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
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email. Please advise immediately if you or your employer does not consent to email
for messages of this kind. Opinions, conclusions and other information in this
message that do not relate to the official business of Group M Worldwide LLC and/or
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| Duplicate record removed | Product | Data Correction | null | Setup HRMS | null | null | null | Closed | Hi Rishi Ranka, Please connect on below Link to check and assist on the reported concern. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Rishi Ranka, Please connect on below Webex Link to check and assist on the reported concern. https://adrenalin-8b18.my.webex.com/join/wasim.khan Regards Wasim, Hi Sarfaraz Please connect on below link to check and assist on renaming the said field. Regards Wasim, Hi Sarfaraz Please connect on below link to check and assist on renaming the said field. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim , Hi Rishi Ranka, With reference to our discussion, there was a duplicate record in the name of GMC,we have now removed the same and now the record has been submitted successfully. Regards Wasim |
V1K Pratap Danam | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
Pratap has raised the LOP request on 15th &16th May and it has been
approved by his manager.
Now he wants to cancel the LOP request which is not listed in the Leave
cancellation.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
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This e-Mail may contain proprietary and confidential information and is
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Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
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Thank you.
| Clarification in LOP cancellations. | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Balaji Damodaran, As we understood from the above description, you need to cancel the LOP day. Regarding this, please follow the below step, Kindly navigate to the "Leave Configuration " form select the respective leave and navigate to the Common tab, here you can check "Allow leave cancellation period days" and change the days. Later on if still, you are facing the issue, Please share the employee codes for further analysis. Regards, Srujana.M , Hi Balaji Damodaran, Please refer to the attached screenshot and revert for any further clarifications. Regards, Srujana.M |
FW: Log in issue -0053 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi
Pls clear the below block.
Thanks
Sonali
From: Divya Deepti Vivian <Divya.Vivian@artfertilityclinics.com>
Sent: 18 May 2021 18:48
To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>
Subject: Log in issue
Hello Ma'am,
I am not able to reset my password due to this i couldn't logout from adrenaline and also i have tried twice resetting my password after the given time in app but it didn't change
Regards
Divya Vivian
Get Outlook for iOS<https://aka.ms/o0ukef>
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
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| Blockage removed | Product | Data Correction | null | null | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi
Pls do the needful.
Thanks
Sonali
, Hi Sonali Srivastava, FOr the mentioned employee we have removed the blockage from our end, Kindly proceed with further activity. Abirami K |
Lender and Landlord details of 2020-2021 | Hi Team, Kindly support to get the lender and landlord details. | Details provided | Product | Service Request | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sunil Bedre, We have taken the connection and we provided the details of the Landlord and lender details. Regards Prakash, Hi Prakash,
I really appreciate your support quick support and after the office hours. Which helped us with internal process.
Regards
Sunil Bedre
|
UAL signature change | 1. Please change authorized signature as per Grade, as done in Appointment letter. Jitendra- Below G7 & Bharat- above grade G7. 2. Kindly map the Position name Kindly make the requested changes and confirm. | Requested changes done | Product | Clarification | null | Letter Request | null | null | null | Closed | created_by: 2043097241532
time: 2021-05-18 13:31:56 UTC, Hi Archana Guhagarkar, As per your request we will change the signature of UAL letter to 'Mr. Jitendra'. We will add the position name in place of short title. Thanks, Sumithra., Hi Archana Guhagarkar, The requested changes are done. Please check the same and update. Attaching the sample for your reference. Thanks, Sumithra. |
FW: Leave Cancellation submitted by you on 2021-May-10 11:51 is sent for approval | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
EE 22232 has initiated WFH cancellation request & same has been approved by her SUP however; still she is getting error as “leave has been applied for these dates”. Kindly check & update on priority.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image003.png@01D74C18.1E4392B0]
From: Shruti Nandagiri
Sent: Tuesday, May 18, 2021 6:58 PM
To: Shweta Ghule
Cc: Rajendra Gour; Anil Kumar Mishra; Rama Nathan
Subject: FW: Leave Cancellation submitted by you on 2021-May-10 11:51 is sent for approval
Importance: High
Dear Shweta,
As discussed, please find the screen shot. Still unable to apply leave.
[cid:image001.jpg@01D74C17.BF1EE230]
[cid:image002.jpg@01D74C17.BF1EE230]
Regards
-Shruti
From: Erp.hrms@npci.org.in<mailto:Erp.hrms@npci.org.in> [mailto:Erp.hrms@npci.org.in]
Sent: 10 May 2021 11:52
To: Shruti Nandagiri <shruti.nandagiri@npci.org.in<mailto:shruti.nandagiri@npci.org.in>>
Subject: Leave Cancellation submitted by you on 2021-May-10 11:51 is sent for approval
Importance: High
Hi Shruti Nandagiri,
Your Leave Cancel is sent for approval, the details of the transaction are given below.
Employee Id:
22232
Employee Name:
Shruti Nandagiri
Leave Type:
WFH
Leave Name:
Work Form Home
Leave Start Date:
2020-Apr-29
Leave End Date:
2020-Apr-29
Total No. of Days:
1
Reason for Cancellation:
Not feeling well
Regards,
HR Team
This is an automatically generated email - Please do not reply to it. If you have any queries kindly reach out to your Location HR.
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This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
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| cancellation done for wrong date | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Shweta Ghule Shankarrao, We will check the transactions and confirm you on the leave cancellation approval and provide you an update on this. Thanks, Sumithra., Hi Shweta Ghule Shankarrao, Please note that the employee has cancelled the leave of 29 apr 2020 and trying to apply for 29 apr 2021. Please ask her to cancel the correct leave date and apply the sick leave after cancellation approval. Thanks, Sumithra. |
help in report creation for exit employee | help in report creation for exit employee | convertion given for date field | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ishan, As per the reported query, we understood that you want to create the ireporter for exit interview. Please provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ishan, Please join the link. https://fastsupport.gotoassist.com/133393102 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ishan, Please join the below session link. https://fastsupport.gotoassist.com/529646154 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Ishan, Please find the below responses for the reported queries. 1. Excel has additional blank columns - Requesting you to export the excel by giving Export to Excel 2003 Data 2. 1000867970 not reflecting in Exit Interview Report - The Exit Interview Template has not mapped in the Manage Positions form so you have to trigger the exit interview manually in the Schedule Exit Interview form. But the employee will not reflect in that form, because the employee does not have City in the system. Due to which Exit Interview not triggered and if it is not triggered then the system will not throw validation in Final Closure screen. 3. Date filter not working - In the ireporter, we have given the date field as a text field due to which the filter has not worked. Now we have changed the field type as DateTime. Post that, the filter is working and it has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
HR Activity clearance of Kunal Parihar P2829 | Please change the HR Activity clearance of Kunal Parihar P2829. Remarks will be below:- "Deactivation of Email id is done. He was on PIP and was relieved early due to non performance. No recovery to be done" | actor comments updated | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles: "[\"44002027886\", \"44002028040\"]"
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, From the below description, we understood the clearance has to be updated manually with the shared comments. Please provide us few minutes, we will call you discuss and do the needful. Thanks and Regards, Dhivya . V, Hi Pratap Singh, As requested, the details has been updated for activity namely HR activity, please verify and let us know your feedback. Thanks and Regards, Dhivya . V, Hi Divya,
Can you share also clearance form of Kunal Parihar P2829.
Thanks & Regards,
Pratap Singh Bisht
Central Support Office
Direct Line – +91-11-23445305, Ext-305
Toll Free: 1800 120 8800
Website- www.pnbhousing.com<http://www.pnbhfl.com/>
[Email Signature]
, Hi Pratap Singh, Since the process was completed and the employee is inactive, we were unable to fetch the entries in the application. Thanks and Regards, Dhivya . V, please share screenshot , Hi Pratap Singh, We have discussed with Surendar and as per the discussion, sharing the report for your reference. We have extracted from report namely "Clearance Activity Report - All Employees". Thanks and Regards, Dhivya . V, i have checked and above remarks you have entered in Comments Colum instead of APPROVER_COMMENTS please do the needful , Hi Pratap Singh, Request you to please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Contact Detail form | Dear Priya, As spoken, for staff ID: 0200 & 0903 the email ID in adrenalin shows their personal email ID. Kindly assist me to check on it. Kindly disable the part from edit by the staff. | Data correction | Product | Data Correction | null | Communication | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19041
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Thilagavathi a/p Kumaran, These employee have updated their email id during 2020, so currently we have updated the correct email id. Please be noted that email id already cant be edited in contact details form. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
Fwd: Information about Ex-employee | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Please let me know on the below points-
How can i check rehire status? as Yes/No which manager/BHR update at
resignation approval.
How can I check the remarks given by L1 and BHR for a resigned employee.
lil urgent request.
---------- Forwarded message ---------
From: Praveen Kumar Srivastava <praveen.sr@religare.com>
Date: Tue, May 18, 2021 at 6:19 PM
Subject: Re: Information about Ex-employee
To: Sunny Verma <sunny.verma@religare.com>
Cc: Jatinder Kumar Sharma <sharma.jatinder@religare.com>, Shailender Verma <
shailender.verma@religare.com>
Hi Sunny
I have come to know that her supervisor has made a specific remark
regarding 'No rehire'. Requesting you to confirm the same.
Regards
Praveen Kumar Srivastava
On Tue, May 18, 2021 at 5:45 PM Sunny Verma <sunny.verma@religare.com>
wrote:
> Hi Praveen,
>
> Her last drawn CTC was Rs.4,31,184/-
>
> Gratuity Trust
> Enter E-code 50337 Emp Name Shweta . No of Yrs 5 DOJ 24-Dec-12
> Yes
> Separation Type VOLUNTARY Co. Name Religare Securities Limited No of
> Months/Days 303 LWD 22-Oct-18
>
> F&F Status Settled Designation Deputy Manager - User Interface 0 Gratuity
> Yrs 6 Input 1 Aug 2018
>
>
> On Tue, May 18, 2021 at 1:57 PM Praveen Kumar Srivastava <
> praveen.sr@religare.com> wrote:
>
>> Hi Sunny
>>
>> Kindly provide following information for ex-employee Shweta (50337). Also
>> let me know if there any remark from previous L1 Manager with regards to
>> re-hiring of the employee.
>>
>> Last Drawn Salary with Religare ( in lacs)
>>
>>
>>
>> Last three months average multiple / performance records *(Performance
>> rating)
>>
>>
>>
>> Type of resignation
>>
>>
>>
>> F&F settlement
>>
>>
>>
>> Name of L1 Manager (* there is difference in the claim of the candidate)
>>
>>
>>
>
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| custom report changes
RPT_DV_SEP_SEPARATI
ON_DUMP_611 | Product | Data Correction | null | Separation | null | null | null | Closed | Hi Jatinder Kumar Sharma, We will check on the reported data and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As per your request, the rehire status data columns has been added in the 'Employee separation Details 611' report with code level changes through the database, please check and share us your feedback. Int Ref : RPT_DV_SEP_SEPARATION_DUMP_611 Thanks & Regards, Mohamed Moosa A |
Changes required in Final closure under Employee resignation process | Dear Team, In the employee resignation process, we would like to remove the Previous manager stake holder approval in the final closure. Thanks & Regards, Suresh M | We have removed the Activity master details for the mentioned activity.
Going forward, The Activity will not trigger. | Product | Configuration | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Suresh M, Requesting you to connect the below link. https://fastsupport.gotoassist.com/223178395, Hi Suresh M, As discussed over the call, We have removed the Activity master details for the mentioned activity. Going forward, The Activity will not trigger. |
UAN_NO - update field feature as no-editable | Dear Gowtham,
Please update below field feature as no-editable for other than HR Role.
* UAN_NO
Thanks and Regards,
Vinay Kumar Singh
Senior Design Engineer - Corporate IT,
Tata Consulting Engineers Limited,
Unit no NB 1502 & SB 1501, 15th floor,
Empire Tower, Cloud City Campus, GUT No. 31,
Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road,
Airoli, Navi Mumbai 400 708.
Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/>
---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
| form field security to be used | Product | Clarification | null | Setup Adrenalin | null | null | null | Closed | Hi Vinay Singh, Please follow the steps to enable the edit option for the field other than HR role. 1. Go to the label editor, select form name , make the required field (UAN_NO) disabled. Generate XML and synchronize. 2. After disabling the field, go to form field security , select the form name, disabled fields will be availabe, you can choose the role for which you want to provide access. Sample screenshot of the form. Please reach me in case of any clarification. Thanks, Sumithra, Hi Vinay Singh, Sorry for the inconvenience, the trail mail is to disable the edit option for role other than HR. Thanks, Sumithra |
Attendance calendar updation message | Current attendance calendar of the below mentioned employees given below please update for the past 2 month as per the holiday master, and remove the wrongly updated holidays. Employee Id Employee Name Current Calendar
53701 Sumi K Raman TAMIL NADU
54157 Ajay Kumar Singh MADHYA PRADESH Number- 9072604064 VARSHA LEYA MATHEW Incident INES00383815 | removed the wrong holidays. | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, From the above description, we understood that you like to remove the wrongly updated holiday for the reported 2 employees. Hence we will do the changes and update the status to you., Hi Rohit Ritolia, As per your request, we have removed the shared wrong holidays from the reported employee's attendance calendar. Request you to check and share your feedback. One of the reported employees 54157 new calendar change record is still pending, we are suggesting to approve that pending record and refresh that employee's attendance calendar to check the updated record., Hi Rohit Ritolia, As per your request, we have removed the shared wrong holidays from the reported employee's attendance calendar. One of the reported employees 54157 new calendar change record is still pending, we are suggesting to approve that pending record and refresh that employee's attendance calendar to check the updated record. The same has been communicated to Varsha over the call. Please check and share your feedback. |
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