subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 19 values | cf_sub_modules stringclasses 79 values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2 values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
As one emp record remove | There is an employee
Poonam (12110) she is not with when we migrating from BDA to BDE, we missed her name to remove
from the list. | Done the changes | Product | Data Correction | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Senthil kumar M S, Requesting you to connect the below link. https://fastsupport.gotoassist.com/397440014, Hi Senthil kumar M S, As discussed over the call, We have checked and changed the Status for the mentioned employee in the Backend. Please check and confirm |
Hiring Type changes ZP2 Shalini Upendran | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
We request you to change the hiring type to Lateral for the below mentioned
associate.
ZP2 Shalini Upendran
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
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| we have updated the below-reported employee hiring type. | Product | Service Request | null | Employee Information | null | null | null | Closed | Hi Balaji Damodaran, As per your request, we have updated the below-reported employee hiring type. Please check and revert for any further clarifications. Regards, Srujana Mittapalli |
Competencies has not uploaded | P1282 ^ Sameer Anand | competencies uploaded | Customization | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=1, Dear Team, With reference to employee P1282, we will do the required competencies upload and share the updates with you soon., Hi Surendra Kumar, Please verify the competencies now for the mentioned employee and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Performance Alignment - KRA | Hi, I would like to ask if the Performance Alignment - KRA module is completely deployed in our UAT Server (http://10.63.1.146/)? Regards, Jam | Deployed | Product | Configuration | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Jamaica Maas, We will check the necessary details from our end and will update you the status., Hi Jamaica Maas, As per checking, the Performance Alignment module has been deployed in UAT but not the latest version. Kindly confirm whether you are facing any issue's on that, and if YES revert us with the details., Hi Anish, Thank you for this info. |
Goals for ITO | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan,
ITO department staff are not to be part of appraisal or goal setting, this has been already an existing configuration however I see some ITO staff showing in our pending goal setting report. Can you please ensure ITO is excluded going forward.
Employee ID
Employee Name
OU
Location
City
Region
Department
Position
Date of Joining
Date of Confirmation
Employee Status
Employment Status
Goal Setting Status
1593
Rana Bilal Ahmed
Computer Network Systems
Client Site - Belhoul
Dubai
Middle East
ITO
63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER
01-Nov-2007
30-Apr-2008
Active
Confirmed
Pending with Initiator
2557
Tayyab Rehman
Oman Computer Network Systems LLC
CNS Oman
Oman
Middle East
ITO
463360 - CNS-OMN-SERVICES-ITO.SYSTEM ENGINEER
04-Feb-2013
03-May-2013
Active
Confirmed
Pending with Initiator
4105
Mohamed Ghobash Ahmed Ghobash Almarri
Computer Network Systems
Dubai
Dubai
Middle East
ITO
DEFAULT - DEFAULT
01-Apr-2018
01-Oct-2018
Active
Confirmed
Pending with Initiator
4562
Ahmed Medhat Abdelaziz Barghout
Computer Network Systems
CNS Dubai
Dubai
Middle East
ITO
462364 - CNS-DUB-SERVICES-SER.SENIOR NETWORK ENGINEER
17-Jul-2019
17-Jan-2020
Active
Confirmed
Pending with Initiator
4718
Muhammad Sameer Ahmed
Computer Network Systems
CNS Dubai
Dubai
Middle East
ITO
462364 - CNS-DUB-SERVICES-SER.SENIOR NETWORK ENGINEER
08-Sep-2019
08-Mar-2020
Active
Confirmed
Pending with Initiator
4719
Syed Salman Anwar Hussain
Computer Network Systems
CNS Dubai
Dubai
Middle East
ITO
462364 - CNS-DUB-SERVICES-SER.SENIOR NETWORK ENGINEER
11-Sep-2019
11-Mar-2020
Active
Confirmed
Pending with Initiator
4725
Mohamed Mansour Mahmoud Mansour
Computer Network Systems
CNS Dubai
Dubai
Middle East
ITO
63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER
22-Sep-2019
22-Mar-2020
Active
Confirmed
Pending with Initiator
4792
Emad Aldeen Edris Mohammed
Computer Network Systems
CNS Dubai
Dubai
Middle East
ITO
63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER
27-Oct-2019
27-Apr-2020
Active
Confirmed
Pending with Initiator
4805
Nibin Wilfred Pereira
Computer Network Systems
CNS Dubai
Dubai
Middle East
ITO
63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER
03-Nov-2019
03-May-2020
Active
Confirmed
Pending with Initiator
4814
Ramesh Ponnusamy Thiraviam
Computer Network Systems
CNS Dubai
Dubai
Middle East
ITO
63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER
11-Nov-2019
11-May-2020
Active
Confirmed
Pending with Initiator
4848
Muhannad Imran Malik
Computer Network Systems
CNS Dubai
Dubai
Middle East
ITO
63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER
10-Dec-2019
10-Jun-2020
Active
Confirmed
Pending with Initiator
4884
Mohamed Essam Mohamed Badreldeen
Computer Network Systems
CNS Dubai
Dubai
Middle East
ITO
63224 - CNS-DUB-SERVICES-ITO.TEAM LEADER
25-Dec-2019
25-Jun-2020
Active
Confirmed
Pending with Initiator
5025
Ahmed Abdelhameed Ahmed Mohamed Hassan
Computer Network Systems
CNS Dubai
Dubai
Middle East
ITO
462364 - CNS-DUB-SERVICES-SER.SENIOR NETWORK ENGINEER
19-Feb-2020
19-Aug-2020
Active
Confirmed
Pending with Initiator
Regards,
Amit Sangha
[cid:image13e3bf.PNG@dfd02bb6.44946bc3]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagecf341b.PNG@a0c1556e.4e832f40]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imageb99da4.JPG@3a43402d.449122bc]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
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Thank you.
| Issue raised as part of MAX migration and ticket updated for more than a year. | Product | Clarification | Performance Management | Goal Management | null | null | null | Closed | null |
Attendance register | Please rerun scheduler for Attendance register covering May 1-15, 2021. Thank you. | Backend Activity | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/87.0.4280.163 Mobile/15E148 Safari/604.1
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Racquel A. Reyes, We have executed the scheduler as requested. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Please rerun again. Thank you., Hi Racquel A. Reyes, We have executed the scheduler as requested. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
Workers Leave Calculation differ while processing Full & Final Settlement | Dear Concern, Please note that while processing Full & Final Settlement of Any Worker system wrongly calculate amount of Leave Encashment for Settlement than actual payable amount. Kindly do the needful. | Leave encashment denominator changed using "Pay group Additional info" | Product | Service Request | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Parth Patel, From the above description, we understood that the Leave Encashment calculated wrongly. We will provide the connection soon to get it resolved., Hi Parth Patel, In Pay Group Additional Info we have a configuration to change the Dividing factor value change for the Leave encashment calculation. We have done the same for the Workers Paygroup. Please do the settlement process and check the same. Regards Prakash |
Fresh Desk Access of Jamaica Maas | I would like to request for Jamaica Maas (jamaica.maas@primergrp.com) be given access to all tickets in Primer Group's fresh desk account. | Clarification | Product | Clarification | null | Security | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sharon Ang, Needful done as per request. Please check & confirm. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Jam can now see all the tickets. Thanks Priya. |
Lop reversal | Dear Team, As per request, We have Lop reversal the reported employee from our end, Kindly check from your end and share feedback. 12276 3822 | Lop reversal | Product | Data Correction | null | Separation Management | null | null | null | Closed | created_by: 2043097241351
time: 2021-05-20 07:42:55 UTC |
goal setting has to be clear | Shobhit shahay | clean up requisition | Customization | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, We will do the goal setting clean up process for this employee and update you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, As requested the Goal setting has been cleared, please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V, It has not been clear, Dear Surendar, Now no goals are getting displayed in the employee GS form for the mentioned employee. Request your help on verifying and let us know your feedback. Thanks and Regards, Dhivya . V, Kindly Clear again his goal setting. |
REMOVE HOLIDAYS | Due to lockdown in TN, we had marked holidays in our HOliday Calendar "Chennai Office" & "Chembarambakkam" from 10th May till 18th May 2021. However, we had subsequently obtained permission from Govt to operate our factory and hence we had removed our holidays and our people are working. Hence, please run the scheduler again and make it a normal working day for employees to regularise. | Done the correction. | Product | Data Correction | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, Requesting you to connect the below link. https://fastsupport.gotoassist.com/705782063, Hi KARTHIKEYAN. K, As discussed over the call, We have checked and run the absent scheduler for the Chennai Office and Chembarambakkam calendar. Please check and confirm the same. |
Required Welcome mail | Dear Concern, We required welcome mail of below mentioned employee.
I500133
Upendra Shri Chandrabali
Prajapati His Date of joining 13th Nov 2017 we tried getting it from mail viewer but,"No records to display"error shows. | Mail table archived,have requested customer to restore the DB | Product | Clarification | null | My Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yugandhara Chavan, Please connect on below Link to check on the mail triggered. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Yugandhara Chavan, With reference to our discussion, request you to please check with your IT team to restore DB prior to 20-Mar-2019 in a new DB as there no mails in or Live server prior to the mentioned date, either it could have been Archived due to space issues or upon some other request, post restoring the DB we would be able to provide you the necessary data. Regards Wasim |
Extra Field in Leavers Report | Hi, We need more information in the Leavers report, which can capture the reason for Waive off. let me know if any clarifications needed. Thanks Karthik | column added in backend | Product | Service Request | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13365, Hi Karthik Sivakumar, We are unable to add a column in the Leavers report but we have added the column "Reason WaiveOff" in the existing report "Resigned Employees SQS". Please generate the report to get the Reason for waiveoff of employees. Regards Raghu.T |
FW: TRANS LIST FOR COMPETENCY ONLY | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan,
Please deactivate goal setting for the employees in the attached list and put them on Competencies.
Thanks,
Kritika
[cid:image7bfeb6.PNG@77871beb.4dae7d55]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image498637.PNG@f1b31ba7.43806cfa]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image662493.JPG@7880803b.48bba253]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Noemi Agumboy [mailto:Noemi.Agumboy@tawazon.ae]
Sent: Thursday, May 20, 2021 10:28 AM
To: Amit Sangha <Amit.Sangha@abaninvestment.com>; Kritika Kumar <Kritika.Kumar@abaninvestment.com>
Subject: TRANS LIST FOR COMPETENCY ONLY
Dear Both,
Attached is the list of Trans employees who are not in KPIs thus no goals will be set.
Please put them in competency list only.
Thank you for urgent assistance.
Regards,
[cid:image001.png@01D52AA7.6088F0F0]
TAWAZON CHEMICAL COMPANY LLC
Ghobash Group Operating Companies
[cid:image002.png@01D52AA7.6088F0F0]
www.tawazon.com
NOEMI CANLAS AGUMBOY
SR HR OFFICER
T: +971 4 3368230/ F: +971 4 3367357
PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E
[cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Service Request | null | Goal Management | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravan,
Please also deactivate Nixon Antony (employee#3899) in the KPIs as he is already resigned.
His LWD was May 6.
Regards,
[cid:image001.png@01D52AA7.6088F0F0]
TAWAZON CHEMICAL COMPANY LLC
Ghobash Group Operating Companies
[cid:image002.png@01D52AA7.6088F0F0]
www.tawazon.com
NOEMI CANLAS AGUMBOY
SR HR OFFICER
T: +971 4 3368230/ F: +971 4 3367357
PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E
[cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/>
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravan, please update the below.
Regards,
[cid:image001.png@01D52AA7.6088F0F0]
TAWAZON CHEMICAL COMPANY LLC
Ghobash Group Operating Companies
[cid:image002.png@01D52AA7.6088F0F0]
www.tawazon.com
NOEMI CANLAS AGUMBOY
SR HR OFFICER
T: +971 4 3368230/ F: +971 4 3367357
PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E
[cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/>
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan,
Please need your urgent assistance.
Thanks,
Kritika
[cid:imagee97970.PNG@6f3d05e3.4f9306d4]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image9f2f7f.PNG@d01cccc4.4bb07e98]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagea9fac1.JPG@b6a34c83.4797d5cc]<http://www.abaninvestment.com>
, ?Hi Kritika,
We are remapping the shared employees goal from KPI to Pre define. We will share you the updates by today.
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
, Hi Kritika,
We have moved the shared employees from KPI to predefined goals. Kindly check and confirm.
Hi Amit,
We found that in the Trans OU, most of the employees are mapped to DEFAULT position. As you aware, our goal setting process is enabled basis on the position mapped to the employee. Request you to review their Position details and remap them to correct positions if required.
Employee Id Employee Name OU NAME Department Name Position
4254 Riyaz Mohamed Katapadi Trans Industrial Trading Company - Riyadh Sales DEFAULT
4255 Mahendra Gurung Trans Industrial Trading Company - Riyadh Logistics & Distribution DEFAULT
4258 Bishan Rai Trans Industrial Trading Company - Riyadh Logistics & Distribution DEFAULT
4259 Taquiddin Sayed Trans Industrial Trading Company - Riyadh Sales DEFAULT
4260 Ahmed Majidi Trans Industrial Trading Company - Riyadh Sales DEFAULT
4262 Sayed Haleel Khairallah Trans Industrial Trading Company - Jeddah Administration DEFAULT
4263 Khalid Saleh Al Omari Trans Industrial Trading Company - Jeddah Administration DEFAULT
4264 Om Prakash Adhikari Trans Industrial Trading Company - Riyadh Logistics & Distribution DEFAULT
4266 Mujibur Rahman Trans Industrial Trading Company - Jeddah Finance & Accounts DEFAULT
4267 Raja Aftab Trans Industrial Trading Company - Jeddah Logistics & Distribution DEFAULT
4268 Mohamed Salman Trans Industrial Trading Company - Riyadh Logistics & Distribution DEFAULT
4269 Yahya Alrajihi Trans Industrial Trading Company - Jeddah Logistics & Distribution DEFAULT
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Noemi-we need to fix this as this creates an issue with goal setting and other processes. Please create the appropriate positions and map the staff accordingly at your earliest convenience.
Regards,
Amit Sangha
[cid:image82eb2b.PNG@a8d30636.4d9f3981]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image1ab4ee.PNG@818241ff.4fb02ef0]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image7351a2.JPG@c54a03d1.42a16050]<http://www.abaninvestment.com>
|
Test run only | Test run only | Clarification | Product | Clarification | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lorievy Joy Macaya, We have received your Ticket, please continue to raise ticket in Fresh Desk. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
PAYROLL Salary Register Taxable Income computation | We uploaded taxable income using the component Oth_TaxErn (this is an earnings component) this cut off for 2 MONTHLY wage employees. In the Salary Register, Income Tax (IT) is computing correctly and is considering the Oth_TaxErn in the IT computation but the Total Taxable income reflecting in the Salary register is not considering the Oth_TaxErn. Please check Ciara Pacheco (PRC1154) and Milyn Fortez (PRC0929). Do we just update the Taxable Income component formula? If we update this, will this impact the IT computation (which is correct now). | Clarifications provided | Product | Configuration | null | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sharon Ang, We are working this concern as a priority now, we will update the same once the issue has been addressed., Hi Sharon Ang, We checked from our end that, the Total Taxable income reflecting in the Salary register is not considering the Oth_TaxErn component, so if you change the Taxable Income component (TAXABLEINC) formula, the changes will not impact the IT computation, since the component does not include the IT calculation. Kindly revert us for further clarifications needed., Added the Oth_TaxErn component to the TAXABLEINC formula for MONTHLY pay group. This is now resolved. |
Notice period waive off in settlement | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Vijay,
We had processed settlement of 890070 - SACHIN PHADKE in system with notice period recovery.
Please waive off the notice period from backend and confirm onec done so that we can re-run the settlement for him.
Best Regards
Harsha Jaikalyani
Senior Executive - Payroll & Compliance
Mobile (IN): +91 8378866943
Landline: 022 61083105
harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com>
[cid:image001.jpg@01D74D71.2F0F8B30] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA
G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
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(i) destroy this message if a facsimile or (ii) delete this message
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| notice period days changed | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Sonali, As per request, We will change the waive off the recover days and confirm from our end Thanks and Regards Vijayakumar k, Hi Sonali, For the below concern, we have waived off the notice period days of the reported employee from our end, Kindly check from your end and share feedback. Thanks and Regards Vijayakumar k |
RE: PL encashment reversal | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sumithra,
As discussed, we have stopped PL encashment w.e.f. 01-May-2021 hence, we have to reverse PL encashment units for below employees through backend. The reversal should reflect in carry forward units and not in entitlement or utilized units.
EMPLOYEE CODE
EMPLOYEE NAME
DOJ
STATUS
LEAVE TYPE
BALANCE UNITS
REQUESTED ENCASHMENT UNITS
ENCASHMENT DATE
REMARKS
21550
V Seethalakshmi
06-Jan-14
Active
PL:Privilege leave
63
6
2021-May-03 00:00
Leave encashment
22611
Imran Basir Patni
02-Apr-18
Active
PL:Privilege leave
51.5
6
2021-May-01 00:00
Leave encashment
22537
Santhiya Jayaraj
15-Nov-17
Active
PL:Privilege leave
35
6
2021-May-03 00:00
Leave encashment
21593
Prabhakar N Padiyar
16-Jun-14
Active
PL:Privilege leave
76
6
2021-May-04 00:00
Leave encashment
21843
Astha Bhogle
01-Sep-15
Active
PL:Privilege leave
69
6
2021-May-04 00:00
Leave encashment
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D74D70.DB13E8F0]
***************************************************************************************************************************************************************************************************
DISCLAIMER:
“IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
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| deleted encashment records and updated the leave balance | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Shweta Ghule Shankarrao, As discussed we will reverse the leave encashment of these employees. Please ensure that this will not be a repeating action. you have removed the leave encashment form access from self group. Thanks, Sumithra, Hi Shweta Ghule Shankarrao, The leave reversal is done. Please check and update us or reach us for any clarification. You are busy while we tried reaching you. Thanks, Sumithra., Hi,
Below ticket has been resolved. I have verified the report and it is reflecting fine.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D74D9F.AE562920]
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Below ticket has been resolved. I have verified the report and it is reflecting fine.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D74D9F.AE562920]
|
FW: Query - Leave request | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Ram,
The configuration for Quarantine leave needs to be such that including weekends and the holidays it should calculate 14 days. Request you to guide us to make the necessary changes.
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on - 09890054902
From: Shwetha Rao
Sent: 20 May 2021 11:28
To: Nidhi1 Shah <nidhi.shah@axismf.com>
Cc: Beejal Kansara <beejal.kansara@axismf.com>
Subject: FW: Query - Leave request
Hi Nidhi,
Please look into the same.
Regards,
Shwetha Rao
From: Beejal Kansara
Sent: May/20/2021 09:39 AM
To: Shwetha Rao <shwetha.rao@axismf.com<mailto:shwetha.rao@axismf.com>>
Subject: Query - Leave request
[cid:a797644b-9384-4175-820d-fdb517433676]
Regards,
Beejal Kansara
State Head - All Channels, Gujarat East
Axis Asset Management Company Ltd.
306 Emerald Complex, Opp Income Tax Colony,
Nr. Bird Circle, Race Course - O P Road, Baroda - 390 007
_________________________________________________________________
Mobile +91 9825744411
Phone +91 265 2985546
E-mail beejal.kansara@axismf.com<mailto:beejal.kansara@axismf.com>
_________________________________________________________________
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
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| Modified the configuration | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | Hi Nidhi Shah, As discussed, We have modified the leave configuration of QL as to consider the Holiday and Weeklyoff . Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Insert TP3 Information | Dear Team, May I know where to insert the TP3 information. This is for the calculation of Tax. Attached form where the information of TP3 will need to be inserted into payroll to calculate a more accurate tax. Thank you | Clarification | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Teoh Sue En, There is no such form, can you try "Malaysia Tax Declaration" form or please check any component was captured for pervious data. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Dear Deepan,
Please refer to the attached. I have attached the Oct 2020 payslip and May 2021 payslip. Please help me to check why in Oct only Net MTD appear and in May there is a MTD and a NET MTD. Does this mean that in Oct, it was manually keyed in?
In addition, in Oct the actual MTD figure was zero.
Thank you.
Best Regards,
Teoh Sue En
Assistant Vice President
Human Resource
m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/>
, Hi Teoh Sue En, For NET_ MTD Adjustment amount got passed on OCT month. MTD have not calculated. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, I will close this ticket and keep ticket no 13717 open. thank you. |
FW: Issues in registering Attendance in Adrenaline | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravana,
Good day!
Please find below trail mail and help to rectify the issue.
Regards,
[cid:image001.png@01D74D5C.C9A73EF0]<http://www.facebook.com/pyramidshealthservices>[cid:image003.png@01D74D5F.74526DF0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image007.png@01D74D5F.74526DF0]<http://www.phs.ae/>
Lavinia Armstrong Hiereim
Human Resources Business Partner
T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE
[cid:image009.png@01D74D5C.C9A73EF0]
From: Ranjan Chakarborty <ranjan@pyramidsdialysis.com>
Sent: Wednesday, May 19, 2021 7:25 PM
To: Iftikhar Ahmed <iftikhar@phs.ae>
Cc: Lavinia Armstrong <Lavinia@phs.ae>
Subject: Issues in registering Attendance in Adrenaline
Dear Iftikhar,
Please be informed that I have joined back today (remotely). I am having some Issues in registering Attendance in Adrenaline. The "Sign-In and Sign-Out" option seems unavailable for me.
It will be very helpful if you could spare some time tomorrow on this.
Thanks,
Ranjan
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
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| clarification | Product | Clarification | Attendance Management | Absence | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan,
Please be informed that the issue is not for my adrenalin account. It is for Ranjan Chakarborty. Emp : 5152
Regards,
[cid:image010.png@01D74D6A.C87F7F70]<http://www.facebook.com/pyramidshealthservices>[cid:image001.png@01D74D6A.C88EC1B0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image003.png@01D74D6A.C88EC1B0]<http://www.phs.ae/>
Lavinia Armstrong Hiereim
Human Resources Business Partner
T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE
[cid:image018.png@01D74D6A.C87F7F70]
, Hi Lavinia, We understood that the above mentioned point is raised long back during the year 2021. This might have already been closed or a workaround solution might have been suggested on-call or discussion but the ticket might not have been updated. Please review the ticket and let us know in case if this scenario still exists, so that we can proceed further with our analysis. Regards Saravanan |
RE: Leave encashment report 1501 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
In leave encashment report 1501 balance is reflecting as negative for below highlighted employees. However; when you check the leave balance report 1501 balance is reflecting correctly. Kindly check & revert.
EMPLOYEE CODE
EMPLOYEE NAME
DOJ
STATUS
LEAVE TYPE
BALANCE UNITS
REQUESTED ENCASHMENT UNITS
ENCASHMENT DATE
REMARKS
21550
V Seethalakshmi
06-Jan-14
Active
PL:Privilege leave
63
6
2021-May-03 00:00
Leave encashment
21696
Debabrata Choubey
05-Feb-15
Active
PL:Privilege leave
-34
45
2021-May-14 00:00
Leave encashment
21273
K Sakthi Krishnan
01-Jun-12
Active
PL:Privilege leave
9.5
40
2021-May-17 00:00
Leave encashment
22216
Bhavesh Mahabala Shettyy
09-Dec-16
Active
PL:Privilege leave
-38.5
60
2021-May-18 00:00
Leave encashment
22611
Imran Basir Patni
02-Apr-18
Active
PL:Privilege leave
51.5
6
2021-May-01 00:00
Leave encashment
22537
Santhiya Jayaraj
15-Nov-17
Active
PL:Privilege leave
35
6
2021-May-03 00:00
Leave encashment
21593
Prabhakar N Padiyar
16-Jun-14
Active
PL:Privilege leave
76
6
2021-May-04 00:00
Leave encashment
21843
Astha Bhogle
01-Sep-15
Active
PL:Privilege leave
69
6
2021-May-04 00:00
Leave encashment
[cid:image001.jpg@01D74D6A.7CB5CB80]
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image002.png@01D74D6A.7CB5CB80]
***************************************************************************************************************************************************************************************************
DISCLAIMER:
“IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
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may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| null | Customization | Clarification | null | Customization Reports | null | null | null | Closed | Hi Shweta Ghule Shankarrao, We will check both the reports from our end and will update you the status. Thanks, Sumithra., Hi Shweta Ghule Shankarrao, Please refer the following screenshot. The report is reflecting fine. Please let us know your actual concern as you were busy while tried reaching you. Also make sure that you have chosen the from date and to date correctly. Please reach me for any clarification. Thanks, Sumithra |
Form 16 of F,.Y. 2020-21 | Dear Team,
We downloaded Form 16 Part A and B in from Traces.
Please help on how it will be uploaded in software , so that employee will be able to download their forms.
Dhanashree Sawant.
Functional Manager I Principal Officer
F& A Dept.
[Description: GSLogo]
Kanjurmarg(E),Mumbai, India
*: +022 4138 5000 | Ext :5232
* IP Phone : 37119
| Clarification provided | Product | Service Request | null | Payroll Management | null | null | null | Closed | Hi Dhanashree Sawant, Please store the files in the RDP 10.50.224.23 Server IP and share the path. Once stored please let us know based on that we will upload the same. Regards Prakash, Hi Dhanashree Sawant, As discussed once files are ready then please raise a new ticket until we will close this ticket. Regards Prakash |
Invalid LWOPs | Hi, We encountered many employees with Invalid LWOP deduction this payroll. Kindly inform us what's the possible cause of this. Sending you the initial excel file with names and employee numbers of those who had invalid LWOP as of the moment. Others are to follow (if any). Thanks. | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Doreen Quino, Employee 19-6333,19-6343 1 day LOP was captured for 30-APR-2021. Cut Off days:10 days. Employee 30-APR-2021 attendance got modified till 12-MAY-2021. Please do not any changes attendance record after 10 th for 30th Pay date and 25 TH for for 15th pay date till month confirmation. Currently Month also got confirmed ,we cannot do nay changes. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
Noted on the 2 employees. How about the others?
We have a total of 102 employees claiming that they have Invalid LWOPs (please refer to the excel file).
Can we please have a detailed explanation for every employee that is included in the list and the possible cause of this please?
Thank you.
Best of health,
Doreen Quiño
, Hi Doreen Quino, Sharing the details of employee and attendance date which was updated. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
Can you please interpret the excel file that you sent?
What we need exactly is the reason of their LWOP and I don’t think the attached file have enough detailed reason.
Please explain further. Thanks.
Best of health,
Doreen Quiño
, Hi Doreen Quino, All the attendance record which was created after 10 th MAY 2021 will not consider will directly convert into LOP. Cutoff Days: 10 Attendance End date: 30-apr-2021 Payroll attendance Cutoff : 30 + 10 = 10 MAY 2021. Attached sheet shows record was created on 12-MAY-2021 Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
When you say they were created, it means they submitted Attendance Regularization (AR) instead of the usual time in and out via the use of their AMS card. Correct?
I find it kind of strange that all 91 employees’ attendance records were created after May 10. What a coincidence that all of them did not have time entries on the same day (April 30) and the same employees had their ARs approved on May 12.
To verify if this is correct, I downloaded the Raw Biometric Report from Adrenalin to see if they have time entries. And upon checking, all these 91 employees have time entries in the system. Meaning they used their AMS card (ID) to time in and out and therefore, their time entries were not created via AR. See attached report.
I am confused. I hope you could enlighten us on the following:
1. If 91 employees timed in and out using their AMS, why were their time entries not captured and recorded by the system?
2. And how come the rest of the other employees who timed in and out for that day, their entries were properly recorded? What’s the difference?
3. If this is a hardware issue (meaning the AMS machine), how come the incident happened to several stores all at the same time? If you will go thru the Raw Biometric Report, you will see that several employees from various stores were affected and at the same time, not all employees in the same store had the same problem.
4. If their time entries were created (meaning via AR), in the AR report for April 30 which I generated from the system, how come their names are not included in the report? See attached.
5. Where can I generate a report showing their time entries were created last May 12 and by whom?
We will wait for your feedback.
Thank you!
Regards,
Desiree
, Hi Doreen Quino, Bio metric scheduler was executed on "2021-05-12 08:40:16.817" for 31-MAy-2021 and 30-APR-2021. Scheduler Name : Biometric Manual. As we said before please do not Run Biometric Manual scheduler after cut off days until month confirmation. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
Can you help us investigate on this matter please? We didn’t re-run the scheduler for April 30 and May 31, so could you help check why the scheduler ran for those dates? Please let us know the cause of this so we can ensure that it won’t happen again moving forward.
Thank you!
Marian B. Mendiola
Business Systems Analyst
, Hi Doreen Quino, Scheduler "Biometric Manual" was executed on "2021-05-12 08:40:16.817" by passing parameter date "01-MAY-2021". Note: Biometric scheduler fetch the data for before date not for the current date. In this case parameter was "01-MAY-2021" so system have fetched the data for for April 30 and May 01. Sorry wrongly said 31-MAy-2021 . please do not Run Biometric Manual scheduler after cut off days until month confirmation. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
Thanks for clarifying. We did re-run the scheduler for May 1, but we did that on May 4 and not on May 12. Could you help check why it also ran on May 12?
Also, the last time we re-ran the scheduler was last May 15 with the date parameter – "13-MAY-2021". Can you help confirm if this will not result to the same issue for the next payroll? The module that I know is the Scheduler log and recovery. Can you confirm if this is the same module that you check? Or do we have other modules available to check this?
Thank you!
Marian B. Mendiola
Business Systems Analyst
, Hi Doreen Quino, Please refer the screen shot below . 1st Screenshot show the history of Biometric Manual 2nd Screenshot shows what parameter was passed while running the scheduler. In next payout, please don't run the Biometric Manual scheduler by passing para value from "2021-05-01 to 2021-05-16 " after 25 th may 2021 to avoid this concern. Post payroll process you can execute the scheduler to avoid confusion. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
We just have a few questions and clarifications regarding this issue. Please let us know if we could schedule a call to discuss this further.
1. Logic behind the manually run biometric manual script
* We want to understand what the effect is if we run past the cut-off date
* We want to understand the data changes (why the effect is LWOP)
* We want to understand why only certain people are affected (no pattern was detected as to the affected employees)
2. Validation on the biometric manual script
* Can we enhance the script by adding a validation wherein it gets today’s date and checks whether it is more than 10 days from the cut off?
i. If it’s more than 10 days from cut off, do nothing
ii. If it’s less than 10 days, run the code
1. Consolidation of the holiday process
* Our current process for holidays is that TMT (HR) uploads the holiday date data then IT would re-run the biometric manual scheduler. Is it possible to consolidate this process to either of the following:
i. Option 1: TMT uploads holiday date data, right after, TMT presses a button (which effectively runs biometric-manual job)
ii. Option 2: TMT uploads holiday date data, once Adrenalin system gets that event/trigger, system can trigger this biometric-manual job
1. Re-running scheduler after cut-off
* Just to clarify, can we still re-run the scheduler on the day of the cut-off date? Example: for date range 1-15, can we still re-run the scheduler on the 25th?
Aside from this, is it also possible to extract from the backend all those employees that were affected by this issue of invalid LWOPs?
Thank you!
Marian B. Mendiola
Business Systems Analyst
, Hi Doreen Quino, Can we have call by today 16:00. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
Apologies as I already have another meeting at 16:00. Can we have it at 17:00 instead PH time?
Thank you!
Marian B. Mendiola
Business Systems Analyst
, Hi Doreen Quino, Ok, we can have Viber call. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
FW: KPI | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Bhaskar,
This is an instance wherein I just spoke with head of a business and he is certain that he had put the numbers in the target however when it reached the CEO, the targets are 0. This is alarming and needs to be investigated as such a technical lapse is not only causing delay and frustration with the goal setting process but also is a question on the integrity of the portal, how can the numbers change by itself? If this goes unnoticed for a junior level staff, it would lead to wrong rating (same as what we are suffering from last year’s appraisal) and wrong bonus payout in such a case.
This is happening in MAX and not in your beta version..please review and let me know asap.
Regards,
Amit Sangha
[cid:imagebff7e0.PNG@deb51281.4b8c2af9]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image55a6c6.PNG@ff6228ba.43b4d462]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image16f6e3.JPG@42da42a9.458bffb0]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Niels Bormans
Sent: Thursday, May 20, 2021 9:26 AM
To: Massimo Begalli
Cc: LeeAnna Nussbaumer; Amit Sangha
Subject: RE: KPI
Just did. Thanks!
Cheers,
Niels
Sent from my Galaxy
[cid:image005.png@01D74D5A.23E0CF10]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image006.png@01D74D5A.23E0CF10]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
NIELS BORMANS
Deputy CEO Ghobash Group and CEO Aban Investment
M:+971 54 4476700 | T: +971 4 2999440 | Ext: 5001
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image007.jpg@01D74D5A.23E0CF10]<http://www.abaninvestment.com>
-------- Original message --------
From: Massimo Begalli <Massimo.Begalli@primehospitality.ae<mailto:Massimo.Begalli@primehospitality.ae>>
Date: 20/05/2021 09:26 (GMT+04:00)
To: Niels Bormans <Niels.Bormans@abaninvestment.com<mailto:Niels.Bormans@abaninvestment.com>>
Cc: LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>>, Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>
Subject: RE: KPI
Morning Niels,
Sure I will double check, but please reject them to allow me to revise one by one.
Thanks
[cid:image001.png@01D74D5B.59ED0FF0]<http://www.russosuae.com/>
PRIME HOSPITALITY
A Ghobash Group Company
[cid:imageb50496.PNG@3a7a9c88.46a3e27c]<https://www.facebook.com/RussosUAE>
[cid:image1d2b40.PNG@d13f61b8.429de3c7]<https://www.instagram.com/russosuae/>
WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM>
MASSIMO BEGALLI
Senior Operations Manager
M:+971 55 2258271 | T: +971 4 5961889 | Ext: 6402
PO Box:29813, Makeen Bldg, Airport Rd, Dubai
[cid:image007.jpg@01D74D5A.23E0CF10]<http://www.russosuae.com/>
From: Niels Bormans
Sent: Thursday, May 20, 2021 9:19 AM
To: Massimo Begalli <Massimo.Begalli@primehospitality.ae<mailto:Massimo.Begalli@primehospitality.ae>>
Cc: LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>>; Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>
Subject: KPI
Morning Massimo,
I am going through your 2021 KPIs on Adrenalin but the targets are zero. Can you please put in the 2021 targets? Please check for all KPIs!
[cid:image003.png@01D74D5A.23E0CF10][cid:image004.jpg@01D74D5A.23E0CF10]
[cid:image005.png@01D74D5A.23E0CF10]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image006.png@01D74D5A.23E0CF10]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
NIELS BORMANS
Deputy CEO Ghobash Group and CEO Aban Investment
M:+971 54 4476700 | T: +971 4 2999440 | Ext: 5001
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image007.jpg@01D74D5A.23E0CF10]<http://www.abaninvestment.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification | Product | Clarification | null | Goal Management | null | null | null | Closed | Dear Amit,
Please find below the mail screenshot which was sent to the approver when employee has submitted the Goal setting. Employee has not filled in the target value.
[cid:image002.jpg@01D74D88.087734C0]
Do let me know in case of any further clarification required.
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
|
Rating Survey | Hi Team, why the rating survey redirection to the ticket page is taking long? | Freshdesk | Product | Clarification | null | Security | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13461, Hi, I am referring to this ticketing system, not the Adrenalin system. Thanks, Beth, Hi Lilibeth P. Nayve, Can you provide screenshot, to understand the hit page. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Lilibeth P. Nayve, Please be noted that Freshdesk is currently hosted cloud only by freshdesk team. As fare till now we havnt faced any problem or slowness from agent side as well. Please share the screenshot of problem/ video if you still facing the same concern Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Priyad, I have submitted my rating for this ticket. Kindly see attached screenshot as requested. Thanks, Beth , additional attachment..., Hi Lilibeth P. Nayve, We have taken the reported concern to Freshdesk support team. We shall keep you posted. Thank you for bringing the concern to us. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi Lilibeth P. Nayve, As per internal communication we understand that, this page will be loading only for 4/5 tickets. but however we have raised this concern to freshdesk team. We shall keep you posted about details over email to you. Since this concern is not related to adrenalin product related query, we shall keep you posted via email to avoid SLA tat metrics. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
New workflow created | Dear Harsha, 1) As per request, We have created the New workflow and set one level for approval in the Family details form. 2) After then you have said upload column to make mandatory, In standard product, we will change upload column mandatory in family details form simultaneously is reflect on an employee onboarding form, Because both forms are the same. Kindly confirm your end We will change mandatory the upload column or not. | The new workflow created in the Family details form | Product | Service Request | null | Workflow | null | null | null | Closed | created_by: 2043097241351
time: 2021-05-20 05:28:11 UTC |
RE: as discussed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Arun,
Nidheesh/Bhaskar had demonstrated some readymade dashboards (not excel downloads) in Max..where can I find them? When I click on team dashboard, there is nothing visible..see below for instance..also the recruitment dashboard is not visible in Max yet, we had reported this earlier this week.
[cid:image007.jpg@01D74D5A.1E086120]
Regards,
Amit Sangha
[cid:image69dbc5.PNG@f2132400.4f998fba]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image7dc095.PNG@25761b26.41bb207a]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image6b56ba.JPG@eafa0545.44ac1907]<http://www.abaninvestment.com>
From: Amit Sangha
Sent: Thursday, May 20, 2021 9:14 AM
To: Arun Vinayagam
Cc: Bhaskaran Ramaswamy
Subject: as discussed
Hi Arun,
Kindly help me with a couple of items as discussed:
1. We used to have an Employee Details report –MIS view (this is the employee master data)..its no longer available, can you please enable it or tell me the new name for this report
2. In Goal Status report, can you add a filter for active / inactive, if not possible, can you remove the inactive cases from this report as I need to manually remove it each time.
3. I sometimes get the below error in Max, can you please get this checked out, also sometimes PMS takes a lot of time to respond (please see the video snapshot I shared yesterday on whatsapp group for reference)
[cid:image003.jpg@01D74D5A.1A10E830]
Regards,
Amit Sangha
[cid:image004.png@01D74D5A.1A10E830]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image005.png@01D74D5A.1A10E830]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image006.jpg@01D74D5A.1A10E830]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Issue raised as part of MAX migration and ticket updated for more than a year. | Product | Clarification | Performance Management | Goal Management | null | null | null | Closed | Dear Amit,
Let me check with them and get back.
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
|
FW: Goal setting activated | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Adrenaline team,
Please see the below feedback. The issue is not resolved yet.
Kindly need your prompt action on the same.
Thanks,
Kritika
[cid:imageb97435.PNG@08244e9f.4ba7a1f0]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image09d9be.PNG@26d2f792.449d37b7]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagefcc46c.JPG@4690a5f7.47a4a842]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Abhishek Jain
Sent: Thursday, May 20, 2021 9:19 AM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com>
Subject: RE: Goal setting activated
Hi Kritika,
Good morning!
No, it is still not working. Same problem. Screenshot below.
-Abhishek
[cid:image001.png@01D74D58.EE2CE760]
From: Kritika Kumar
Sent: Thursday, May 20, 2021 8:55 AM
To: Amal Raju; Mohammed Fahad Subair; Arun Kumar Varadhan; Abhishek Jain
Subject: Goal setting activated
Dear Team ,
Your goal setting access has been activated. Kindly check if its working.
Thanks,
Kritika
[cid:image002.png@01D74D58.EE2CE760]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image003.png@01D74D58.EE2CE760]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image004.jpg@01D74D58.EE2CE760]<http://www.abaninvestment.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| goal enabled | Product | Service Request | null | Goal Management | null | null | null | Closed | Hi Kritika,
We have mapped the below employee position into KPI now. Kindly check and let us know for any clarification. ?
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Yes, it works now. Thanks.
|
Shift Roster | Please rerun shift roster of the following employee covering May 1-15, 2021:
21050201
21050202
Thank you. | Backend activity | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/87.0.4280.163 Mobile/15E148 Safari/604.1
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13602, Hi Racquel A. Reyes, As requested we have executed the scheduler. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
Attendance Register | Please rerun attendance register including absences and undertime covering May1-15, 2021. Thank you. | Backend activity | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/87.0.4280.163 Mobile/15E148 Safari/604.1
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Racquel A. Reyes, As requested we have executed the scheduler. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, We have uploaded another batch of Attendance register. Please rerun the scheduler for May 1-15, 2021. Thank you. |
Attendance not syncing from starlink to adrenalin. | Though employee is punching his attendance daily but on calendar it is not reflecting , in starlink attendance software punch in -out available. Please check the issue . sample employee ID: 11560 ^ Devender Kumar Yadav | suggested to roast the shift | Customization | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, From the above description, we understood that the attendance data not syncing to adrenalin. We request you to connect both the LIVE servers and share your anydesk to check the reported point., 351 195 166
please connect
, Hi Bharat Kumar, We have taken the session and working on the reported query. We will update the status once it is done., Hi Bharat Kumar, Based on our discussion over the call, we understood that regularization and payroll work from your end is a priority. As per your request, we will connect on Monday first half at your convenient time to work on the reported query. , Hi Bharat Kumar, We have taken the DB server access from Amit for another Payroll query. So, we request you to connect both the LIVE servers with another logins and share your Anydesk number to work on the reported query., Hi Bharat Kumar, As discussed over the call, we will connect tomorrow based on your convenient time to work on the reported query. , Hi Bharat Kumar, We request you to connect both the LIVE servers and share your anydesk to work on the reported point. , pls connect 346-345-606, Hi Bharat Kumar, We have taken the anydesk session and working on the reported point., Hi Bharat Kumar, During the check, we found that the shift is not roasted for the reported custom employee. Due to that, the attendance punches were not reflected in his attendance calendar. The same has been showcased to you over the session. Post completion of shift roasting, his attendance status reflecting properly in the attendance calendar. Attaching the screenshot for your reference. |
FW: Interface approvals | Dear Srujana,
Further to the below mail, could you please check on this and rectify the same.
Regards,
Nainesh
From: Abbas Sethwala <abbass@efl.global>
Sent: 18 May 2021 16:08
To: Nainesh G Shah <naineshg@efl.global>
Subject: Interface approvals
Dear Nainesh,
Could you please look into the below - shows 22 for approval at header level but only 4 are appearing below:
[cid:image001.png@01D74BFF.FF166380]
Kind regards,
Abbas
[cid:image002.png@01D74BFF.FF166380]
Abbas Sethwala
Chief Administrative Officer
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 7550050115 | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=04%7C01%7Cbvaidya%40expofreight.com%7C577b9481da1040b2f7ee08d8a34b1dc9%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637438890317994911%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=L2QkrimK3Qx0ErmN8NL8295tYv%2BpGNGkaLUGE2VqDsQ%3D&reserved=0>
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| due to multiple submissions duplicate transactions have been created. We have removed those records. | Product | Data Correction | null | Performance Management | null | null | null | Closed | Hi Nainesh, We have checked, due to multiple submissions duplicate transactions have been created. We have removed those records. Also, we have checked 18 Employees' self-appraisal has been approved. Regards, Srujana.M |
Annexure 2 Report | Dear Srujana,
We are unable to spool the Annexure 2 under HMS.
Please check and revert at the earliest.
[cid:image001.png@01D74D5E.14C86160]
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:image422902.JPG@00890955.41bc3e64]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| ETDS process steps. | Product | Clarification | null | eTDS | null | null | null | Closed | Hi Pradeepa C T, Please find below the eTDS process steps for your reference. 1. Set ETDS_START_DATE & ETDS_END_DATE as '01 APR 2020' and '31 MAR 2021' in "Payroll global parameter". 2. Master details like Company name, TAN, PAN, Address, etc in "Payroll: Etds / Deductor Information" as a one-time activity. 3. Check all the employee's PAN are valid in "eTDS / Validate Employee PAN". In this form, we can validate the pattern alone. 4. Enter three months challan in "Payroll: Etds / Challan Entry" 5. Need to spool the tax, month by month in "Payroll: Etds / Tax Data Spool- Data Spool- Retrieve" a) If you want to change any employee's tax you can do the same in the "Tax Data Spool" form by selecting employees. b) You can add employees by using the "Add New Employee" tab. 6. Challan has entered separately and tax has been spooled separately. We have to map tax entries against challan in Payroll: Etds / Challan Mapping. Note: Once we mapped challans we should not do "tax data spool". This will unmap the "Mapped entries" 7. Form 24Q text file will be created in "Payroll: Etds / eTDS Process". Note: Generated text file has to be validated using "File Validation Utility" (https://www.tin-nsdl.com/) For Q1, Q2, Q3, The process is the same but for Q4 you have to do additional steps, Follow the below steps After step 6, step 7: Navigate to "Form16 Template Creation" and do the generate step 8: Navigate to "Form12BA Template Creation" and choose any record and do the submit Step 9: Navigate to "Annexure2 Data Spool" and spool the data Step 10: Navigate to "Annexure2-Report" to check the data Step 11: Form 24Q text file will be created in "eTDS Process" While doing these steps, if you are facing any issues. Kindly confirm for further clarifcations. REgards, Srujana.M, Dear Srujana,
After below process, still report is not getting generate, blank report is coming.
Please check.
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:imagece4f88.JPG@7d4c3cfe.48876e47]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
, Hi Pradeepa C T, As discussed over the call, you can select the annexure2 report year 2020 and generate the report. Please revert for any further clarifcations. Regards, Srujana.M , Dear Srujana,
Below employee’s gross total income is showing more under the report.
Please check.
Employee Code
NAME
GrossTotalIncome_AfterSec24
15580
Jain Jainendra Kumar
1808653
15593
Siddharth Maheshwari
3558956
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:imagedcc1c1.JPG@938bb2f8.4fbe739c]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
, Hi Pradeepa C T, As discussed over the call, while doing Annexure2 data spool remove the previous employment and submit the form. Please check and revert for any further clarifications. Regards, Srujana Mittapalli |
Confirmatoin error | Hi, Unable to confirm below employees as it is not reflecting in reporting manager and HR forms pending.
28505
Annie Mary Sathyan
Geetha Philip(00167)
28512
Priya G S
Geetha Philip(00167)
28502
Anusha Mary S
Geetha Philip(00167) | As we checked,the Employee status of the mentioned employees are "I (Intern)". Hence the employees are not reflecting in the employee confirmation. As discussed please change the status of the employee as "Probationer" and check. | Product | Clarification | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked,the Employee status of the mentioned employees are "I (Intern)". Hence the employees are not reflecting in the employee confirmation. As discussed please change the status of the employee as "Probationer" and check. Please let us know if the same issue occurs agin. Regards, Veerapandian R, Hi Aishwarya KV, As we checked,the Employee status of the mentioned employees are "I (Intern)". Hence the employees are not reflecting in the employee confirmation. As discussed please change the status of the employee as "Probationer" and check. Please let us know if the same issue occurs again. Regards, Veerapandian R |
Resignation Approval not visible on my page | Dear Team, The below employee resignation is not visible in my page for approval. INCHR2867 Thanks, Durga R | previous level not approved | Customization | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Durgadevi R, Please join the below session link. https://fastsupport.gotoassist.com/268891208 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Durgadevi R, As discussed over the phone, the transactions is pending with INCHR2665, post his approval only, the forms will be shown as pending in your login. It has been confirmed from your end. Hence we are closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
login 702241 | Dear Sir/ Madam, Priyanka id 702241 has some issue, she is unable to login
password has been reset using forgot password, still unable to login Kindly look into it. Thanks & Best Regards Jagadish.K.C | he mentioned employee entering the wrong password | Product | Data Correction | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles: "[\"44002020567\", \"44002020570\", \"44001782155\"]"
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Jagadish, As discussed over the call, The mentioned employee entering the wrong password. Now we changed the password to adnet2008. Please inform the employee to change the password. |
HCM Prod issue (unable to access) | Hi Support Team, we encountered again an error in our Production Area. Unable to access the HCM. Please see the screenshot. | Application is working fine from our end. | Product | Configuration | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, We can able to access the application from the server. We have attached a screenshot for your reference. Kindly check whether there is a server issue from your end, you can check with your IT team and resolve the concern., Hi Anish, We restarted the whole server and the HCM is now accessible. but can you check why this issue is recurring and find out the root cause? to prevent it to happen again. , addition details. We already increase the memory resources to 16 GB. , Hi Eric Fuertes, Please be informed that, the issue has been occurred due to the server down, it has been resolved once the server restart has been done, this has to be verified from your end, kindly check with your IT team on the server issue they have faced and revert us with the feedback. |
OT STUCK QUEUE | EMPLOYEE 209318 | For checking of OT queue of employee 209318, supervisor is 201736. | Reprocessed the transaction | Geo Product | Data Correction | null | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, See attached WF, Hi Lean Edgar L Sibulo, We will connect now and will resolve the queue., Hi Lean Edgar L Sibulo, As per checking, the transaction has been stuck in the queue, since there has been AUTO APPROVAL set for the OT ENTRY and the transaction has 2 levels with the same approver, so it has been queued when auto approved. However we have now re-processed the transaction and it is now pending for approval. Also to avoid the same in the future, kindly change the AUTO APPROVAL to NO for this OT ENTRY in ROUTING CONFIGURATOR., Removing Auto Approval will have users approve multiple times. Its not possible for us to turn it of as this is already working for other forms., Hi Lean Edgar L Sibulo, As per checking from our end, the issue has been fixed in new OT, since you are using the OLD version we are facing this concern. Since we have moved to the NEW OT, fix cannot be given for the old versions. So you can update the AUTO APPROVED to NO for OT_ENTRY or else for the time being we have to clear the duplicates for OT entry. |
Overall rating is not coming in email. | For details please find attached email, | Clarification | Customization | Clarification | Performance Management | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We will analyze the concern raised on Overall rating not getting displayed in Emails and update you, please provide us few minutes. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Post discussion with you, we understood that the Overall rating bookmarks is required in the Self Appraisal mail and the respective bookmark is currently not available/tagged to that form in Mail content builder. We will discuss this internally and update you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Post checking in the below atatched mail trail, the overall comments are given as "Auto Approved" for some employees and the transaction got auto approved and if in case the Skip level approver has been approved and given the remarks then it will automatically appear in the Self APpraisal mails to the Employees. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Add in Car Maintenance Allowance in Celcopon | Dear Team, Please assist to add in Car Maintenance Allowance in the Celcopon company. Please set contribution to statutory same as Merchantrade. And include into our Form EA. Thank you. | Setup | Product | Clarification | null | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Teoh Sue En, We have added component as requested in the Celcopon paygroup. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Dear Deepan,
The spelling for the allowance is wrong. Please rectify. Thank you.
Best Regards,
Teoh Sue En
Assistant Vice President
Human Resource
m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/>
, Hi Teoh Sue En, Name got changed from your end. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Dear Deepan,
Thank you.
Best Regards,
Teoh Sue En
Assistant Vice President
Human Resource
m : +6 016 2201671 | t : +6 03 2722 7542 | w : mtradeasia.com<https://mtradeasia.com/>
|
Need to be change reporting:(Admin/function) as below. | Ser
No
Portfolio
Responsibility
Reporting
1.
Retail - Credit
Jatul Anand
Anshul Bhargava
3.
RMG
Saurabh Suri
Anshul Bhargava
4.
CF Underwriting & Operations
Bharat Sharma
Anshul Bhargava | since unable to update through front end for cyclic reporting | Product | Data Correction | null | Organization Structure | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13590, Hi Surendra Kumar, We require clarity on the query raised below with reference to Reporting changes. We will call and discuss with you and proceed further on this. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, For the employees ('P0571','P2300','1001') the reporting has been updated as P0248. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, We have checked and found only functional manager has been change however Administration reporting is still old one kindly change that one., Hi Surendra Kumar, The reporting and functional reporting of the employees ('P0571','P2300','1001') has been updated as P0248. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Competencies has not uploaded | P1212 ^ Himanshu SIngh | competencies uploaded | Customization | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Please provide us few minutes, we will check the respective competencies in Manage template and update you accordingly. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Request you to please verify the competencies now and let us know in case of any concerns. Thanks and Regards, Dhivya . V, Still Not show , Hi Surendra Kumar, Now the competencies are getting displayed in the Self Appraisal for this employee. Please verify and let us know. Thanks and Regards, Dhivya . V |
Competencies has not uploaded | Employee code P1288 ^ Vaibhav Gupta | competencies not available hence uploaded now | Customization | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Please provide us few minutes, we will check the respective competencies in Manage template and update you accordingly. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Request you to please verify the competencies of P1288 now and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Income Tax Configuration need to change | Dear Team , Please change the Income Tax Configuration from New tax regime to Old Tax Regime for below Employee Venkat Ramana Dannaram ( CCH2121 ) | ax Regime Resubmission upload suggested | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, Kindly provide us sometime, we will schedule the session and update the status
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, Please join the below session link. https://fastsupport.gotoassist.com/711980675 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, As discussed over the phone, once the employee has opted to the New Regime in system,we should not change the option to Old Regime in the next month Payroll. It will leads to the tax calculation mismatch in system. We have a option called Tax Regime Resubmission data upload in system to enable the submit option for employees. However, if any tax calculation mismatch has happened, it needs to be handled from your end manually. The same has been explained over the phone and it has accepted from your end. And also you have reopened the Income Tax Configuration form for the reported employee. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Settings allowing screenshot/screensharing on Mobile App | Hi, is there a settings in Adrenalin "Web app" that we can allow "Mobile app", to use the screenshot or screen sharing (conference call like zoom, viber) , this will really help us to demo and remote support our users | Clarification | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, Please confirm which mobile you are checking? Andriod/Iphone. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, This is Android, Hi Zigmort Jelaver Ragudo, Please be noted that in Android we cannot take screenshot. As per adrenalin & client policies, hence mobile app can be accessed from outside from organization, screenshot is restricted for data security. But Iphone dont allow such restriction towards any app developer, So screenshot can be taken from Iphone. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
COVID-19 Letter Bulk Upload-Head Office | Dear Vijaya, Please find the below path and Upload the COVID19 Letter and category name will be "COVID19" and Type will be "Public". C:\Users\Administrator\Desktop\Sandip Chanda- Arohan\COVID-19 Thanks, Sandip Chanda 8585059226 | Covid 19 letters has been uploaded | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13425, Hi Sandip Chanda, As per your request, we have uploaded the Covid letters in Employee Attachments. Request you to check and revert for any further clarifications. Regards, Srujana.M |
Sanjay Subhashchand Yadav - 26X force deactivation | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
We request you to deactivate the below mentioned emp id immediately at back
end.
Please deactivate the Id at the back end and also ensure the notification
should not trigger and the Emp id should not reflect in the QCR_110 report.
Sanjay Subhashchand Yadav - 26X
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| deleted based on requisition | Product | Data Correction | null | Employee Information | null | null | null | Closed | Dear Balaji, As discussed over the call, it is not recommended to remove employee data, however post requisition we have removed the employee data from Intellect Database in HRMS and Payroll Employee Master data. Please verify and let us know. Thanks and Regards, Dhivya . V, Hi Dhivya
thanks for removing the data.
We request you to trigger the deactivation notification only to the idm
team with LWD as 21 May 2021.
Based on notification only the employee details will be removed from the IT
systems.
Please raise your queries/issues below mentioned link.
http://servicedesk.intellectdesign.com/CAisd/pdmweb.exe
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
On Sat, May 22, 2021 at 11:07 AM Dhivya V <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Balaji,
>
> As discussed over the call, it is not recommended to remove employee
> data, however post requisition we have removed the employee data from
> Intellect Database in HRMS and Payroll Employee Master data. Please
> verify and let us know.
>
>
>
>
>
>
> *Thanks and Regards,*
> *Dhivya . V*
>
> On Fri, 21 May at 10:58 PM , Balaji Damodaran <
> balaji.damodaran@intellectdesign.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Dear Team
>
> We request you to deactivate the below mentioned emp id immediately at
> back end.
>
>
> Please deactivate the Id at the back end and also ensure the notification
> should not trigger and the Emp id should not reflect in the QCR_110 report.
>
> Sanjay Subhashchand Yadav - 26X
>
>
>
> Thanks
>
> Balaji.Damodaran | Human Resources |
> Intellect Design Arena Ltd.
> Plot No.3/G3, SIPCOT IT Park,
> Siruseri, Chennai 603130.
> m: +91 8939865965
> e: balaji.damodaran@intellectdesign.com
> w: www.intellectdesign.com
>
>
> This e-Mail may contain proprietary and confidential information and is
> sent for the intended recipient(s) only. If by an addressing or
> transmission error this mail has been misdirected to you, you are requested
> to delete this mail immediately. You are also hereby notified that any use,
> any form of reproduction, dissemination, copying, disclosure, modification,
> distribution and/or publication of this e-mail message, contents or its
> attachment other than by its intended recipient/s is strictly prohibited.
> Visit us at *https://www.intellectdesign.com*
> <https://www.intellectdesign.com/>
> This message (including any attachments) is intended only for the use of
> the individual or entity to which it is addressed and may contain
> information that is non-public, proprietary, privileged, confidential, and
> exempt from disclosure under applicable law or may constitute as attorney
> work product. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and (i) destroy
> this message if a facsimile or (ii) delete this message immediately if this
> is an electronic communication. Thank you.
>
> 13737:1025874
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
, Hi Balaji Damodaran, As per your request, we have trigged the deactivation mail to IDM team. Please check and revert for any further clarifications. Regards, Srujana.M |
Unable to See Shift detials after uplaoding the shift roster | Hi Rumana, i have uploaded the shift roaster for the month of May'21 for Ankita Agarwal (0921 - emp ID) for the below mentioned dates multiple time (Successfully uploaded status). 6th & 7th May 2021 - Regularization & OT Due to this reason the employee is unable to regularize the attendance and apply OT. Kindly request your help on the issue on priority due to payroll Closure on 24th May'21. Regards Judaea | shift already roasted | Product | Clarification | null | Shift and Scheduling | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12407, Hi Judaea Vanbuerle, As per the reported query we understood shift is not reflecting. We will check and update the status
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi Judaea Vanbuerle, Please find the attached screenshot for your reference. The shift roaster has been reflecting in system, please refer the Shift Transactions report. And also the employee has raised AR and also cancelled the same in the system. Please refer the Attendance Regularization Details report. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Please see the attached document. the shift details are not showing up on the attendance calendar for the staff. (Highlighted in yellow) even after regularizing and approving the status does not change to present., Hi Judaea Vanbuerle, Please be informed, for the reported employee, 07th May shift timing is from 13:30-22:30 but the employee raised the AR from 07:30-04:30 which is not satisfied between the shift timings so it moved to next day for 08th May 2021 which is Weekly Off for that employee so the shift start and end time is 0 hours. Kindly inform the employee to raise regularizations as per shift details. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com:, Hi Rumana, the employee has done overtime for this day and without the attendance regularization they would not be able to apply the OT. For 6th May - 8:30am to 7th may 3:30am. (Actual Shift 13:30-22:30) for 7th May - 10am to 8th May 1:40am Regards, Judaea Could u please advise how the employee can, Hi Judaea Vanbuerle, We have provided the clarification to Ms. Nazia over the phone for applying the attendance regularization in system. Requesting you to please check the details with Ms. Nazia and update the feedback. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, thanks for confirming, will be marking the ticket as closed. Regards, Judaea |
RE: URL has been removed in Axis LIVE Environment | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Praveena,
As discussed, the link is removed in on live as well. But I am not able to add new participants in the live survey.
I have shared a video and a snapshot with you on your whatsapp.
Can we have a complete process looked at from start to end and then ask the user to check.
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on – 09890054902
From: Praveena V [mailto:Praveena.V@myadrenalin.com]
Sent: 20 May 2021 15:44
To: Nidhi1 Shah <nidhi.shah@axismf.com>
Cc: Sailakshmi S <Sailakshmi.S@myadrenalin.com>; Arpita Shirsat <arpita.shirsat@axismf.com>; Ravisankar S <Ravisankar.S@myadrenalin.com>; Ramachandran J <Ramachandran.J@myadrenalin.com>; Mohamed Azhar <Azhar.M@myadrenalin.com>
Subject: Re: URL has been removed in Axis LIVE Environment
CAUTION : External Email - Identify SENDER before CLICKING on Links/Attachments.
Dear Nidhi,
We have done the Survey URL removal in Axis live environment.
Kindly check and confirm.
Tahnks&Regards,
Praveena.V
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena,
Plot No. 3/G3, SIPCOT IT Park,
Siruseri, Chennai – 600 130
Email:Praveena.V@myadrenalin.com<mailto:thyagaraj.k@myadrenalin.com>: www.myadrenalin.com<https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.myadrenalin.com%2F&data=04%7C01%7Cnidhi.shah%40axismf.com%7C513de2132e0d4918e4e608d91b77f4f1%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637571024289768744%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1HHRcT3Y8Wxz9PoSZ0gu%2F2BBZWUH0SIp6ibsuvczbKE%3D&reserved=0>
________________________________
From: Nidhi1 Shah <nidhi.shah@axismf.com<mailto:nidhi.shah@axismf.com>>
Sent: 20 May 2021 14:56
To: Mohamed Azhar
Cc: Sailakshmi S; Ravisankar S; Ramachandran J; Praveena V; Arpita Shirsat
Subject: RE: URL has been removed in Axis UAT Environment - Draft Test
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
In UAT it is working fine, under mail viewer it showed the mail without the link.
Go ahead in implementing in live environment.
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on – 09890054902
From: Mohamed Azhar [mailto:Azhar.M@myadrenalin.com]
Sent: 20 May 2021 13:41
To: Nidhi1 Shah <nidhi.shah@axismf.com<mailto:nidhi.shah@axismf.com>>
Cc: Sailakshmi S <Sailakshmi.S@myadrenalin.com<mailto:Sailakshmi.S@myadrenalin.com>>; Ravisankar S <Ravisankar.S@myadrenalin.com<mailto:Ravisankar.S@myadrenalin.com>>; Ramachandran J <Ramachandran.J@myadrenalin.com<mailto:Ramachandran.J@myadrenalin.com>>; Praveena V <Praveena.V@myadrenalin.com<mailto:Praveena.V@myadrenalin.com>>
Subject: Re: URL has been removed in Axis UAT Environment - Draft Test
CAUTION : External Email - Identify SENDER before CLICKING on Links/Attachments.
Dear Nidhi,
Please confirm for the below functionality to be implement in Axis Live Environment.
Thanks,
Azhar
________________________________
From: Mohamed Azhar
Sent: Wednesday, May 19, 2021 3:40 PM
To: nidhi.shah@axismf.com<mailto:nidhi.shah@axismf.com>
Cc: Sailakshmi S; Ravisankar S; Ramachandran J; Praveena V
Subject: Fw: URL has been removed in Axis UAT Environment - Draft Test
Dear Nidhi,
As per your inputs to SaiLakshmi Mam in the morning regarding the Manage Survey URL removal, we have done the Survey URL removal in the AXIS UAT environment. We have created and publish Survey and please refer the attachment for the output we got after publishing the survey.
Please check and confirm.
Once your confirmation, we will do the same procedure in the Axis Live Environment.
Thanks,
Azhar
________________________________
From: Mohamed Azhar
Sent: Wednesday, May 19, 2021 3:29 PM
To: Sailakshmi S
Cc: Ravisankar S; Ramachandran J; Praveena V
Subject: URL has been removed in Axis UAT Environment - Draft Test
Dear Sai Mam,
We have removed the Survey URL in Mail content builder as per your suggestion though mail will be triggered for the employees. We have created and Publish a Survey for your reference in Axis UAT. Please refer the attachment for the output. Once confirmed by you I will remove the Survey URL in the "Manage Survey Notification" for URL Send in Mail content builder.
Kindly share your feedback.
Thanks,
Azhar
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Not applicable to add all employees post live | Product | Clarification | null | Job Data | null | null | null | Closed | Hi Nidhi Shah, We will check and update you on the URL to be removed on the survey creation. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Nidhi Shah, As per our analysis, Adding all employees to the survey is not applicable post survey went on Live. Before making the survey to Live the employees need to be added to the list. We requested respective team to incorporate the proper validation message to throw while adding employees. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Sick leave not credited to Urja More-14797 | Hi, Urja More has joined us on 11th Feb 2021, but sick leave is not been credited to her account. Please resolve the same. Regards Moonmoon | Configuration changes need to be done by customer | Product | Configuration | Attendance Management | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Moonmoon Mukherjee, We can understand that the respective employee unable to view sick leave balance in their account.
We will check and get back to you with a solution.
Regards
Raghu.t, Hi Moonmoon Mukherjee, During a check, we have found that the reported employee belongs to the location "Vidhyavihar" but the same not been mapped in any leave type. Attached screenshot for your reference. Please refer to the same and configure it on your end. Post doing the changes, please give the credit for the past months via the LEAVE BALANCE ADJUSTMENT form. Regards Raghu.T, No screenshot attached?
On Mon, May 24, 2021 at 12:49 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Moonmoon Mukherjee,
>
> During a check, we have found that the reported employee belongs to the
> location "Vidhyavihar" but the same not been mapped in any leave type.
> Attached screenshot for your reference.
>
> Please refer to the same and configure it on your end. Post doing the
> changes, please give the credit for the past months via the LEAVE BALANCE
> ADJUSTMENT form.
>
> Regards
> Raghu.T
>
>
>
> On Mon, 24 May at 9:35 AM , Raghu Thangaraj <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Moonmoon Mukherjee,
>
> We can understand that the respective employee unable to view sick leave
> balance in their account.
>
> We will check and get back to you with a solution.
>
> Regards
> Raghu.t
>
>
> On Fri, 21 May at 7:53 PM , Moonmoon Mukherjee <
> moonmoon.mukherjee@nightingales.in> wrote:
> Hi,
> Urja More has joined us on 11th Feb 2021, but sick leave is not been
> credited to her account.
> Please resolve the same.
>
> Regards
> Moonmoon
>
> Attachments:
>
> - leaveSL.jpg
> <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzAyMDk5OSwiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.-gPwEwNGtcxV0wuzk9iKTliaCu443ZcN9AKSweNMuF4>
>
> 13734:1025874
>
, Hi Moonmoon Mukherjee, PFA During a check, we have found that the reported employee belongs to the location "Vidhyavihar" but the same not been mapped in any leave type in the Leave Configuration form. Attached screenshot for your reference. Please refer to the same and configure it on your end. Post doing the changes, please give the credit for the past months via the LEAVE BALANCE ADJUSTMENT form. Regards Raghu.T, Hi,
Not getting the option of Leave configuration in adrenaline. please help.
Regards
Moonmoon
On Sat, May 29, 2021 at 4:36 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Moonmoon Mukherjee,
>
> PFA
>
> During a check, we have found that the reported employee belongs to the
> location "Vidhyavihar" but the same not been mapped in any leave type in
> the Leave Configuration form. Attached screenshot for your reference.
>
> Please refer to the same and configure it on your end. Post doing the
> changes, please give the credit for the past months via the LEAVE BALANCE
> ADJUSTMENT form.
>
> Regards
> Raghu.T
>
>
> On Fri, 28 May at 6:50 PM , Moonmoon Mukherjee <
> moonmoon.mukherjee@nightingales.in> wrote:
> No screenshot attached?
>
> On Mon, May 24, 2021 at 12:49 PM Raghu Thangaraj <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Moonmoon Mukherjee,
>>
>> During a check, we have found that the reported employee belongs to the
>> location "Vidhyavihar" but the same not been mapped in any leave type.
>> Attached screenshot for your reference.
>>
>> Please refer to the same and configure it on your end. Post doing the
>> changes, please give the credit for the past months via the LEAVE BALANCE
>> ADJUSTMENT form.
>>
>> Regards
>> Raghu.T
>>
>>
>>
>> On Mon, 24 May at 9:35 AM , Raghu Thangaraj <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>> Hi Moonmoon Mukherjee,
>>
>> We can understand that the respective employee unable to view sick leave
>> balance in their account.
>>
>> We will check and get back to you with a solution.
>>
>> Regards
>> Raghu.t
>>
>>
>> On Fri, 21 May at 7:53 PM , Moonmoon Mukherjee <
>> moonmoon.mukherjee@nightingales.in> wrote:
>> Hi,
>> Urja More has joined us on 11th Feb 2021, but sick leave is not been
>> credited to her account.
>> Please resolve the same.
>>
>> Regards
>> Moonmoon
>>
>> Attachments:
>>
>> - leaveSL.jpg
>> <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzAyMDk5OSwiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.-gPwEwNGtcxV0wuzk9iKTliaCu443ZcN9AKSweNMuF4>
>>
>> Attachments:
>
> - leaveSL.jpg
> <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNDk5MjIzNywiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.B6s9Y_QuqH_a-o4gGZSzO_x93VyYYn1p2Z8vGFctw8I>
>
> 13734:1025874
>
, Hi Moonmoon Mukherjee, Please confirm for us to map the location from our end or please request Sajina to map the location "Vidhyavihar" into the respective leave type. Regards Raghu.T, The location is Vidyavihar
On Thu, 3 Jun, 2021, 9:23 pm Raghu Thangaraj, <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Moonmoon Mukherjee,
>
> Please confirm for us to map the location from our end or please request
> Sajina to map the location "Vidhyavihar" into the respective leave type.
>
> Regards
> Raghu.T
>
>
>
> On Thu, 3 Jun at 5:04 PM , Moonmoon Mukherjee <
> moonmoon.mukherjee@nightingales.in> wrote:
> Hi,
>
> Not getting the option of Leave configuration in adrenaline. please help.
>
> Regards
> Moonmoon
>
> On Sat, May 29, 2021 at 4:36 PM Raghu Thangaraj <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Moonmoon Mukherjee,
>>
>> PFA
>>
>> During a check, we have found that the reported employee belongs to the
>> location "Vidhyavihar" but the same not been mapped in any leave type in
>> the Leave Configuration form. Attached screenshot for your reference.
>>
>> Please refer to the same and configure it on your end. Post doing the
>> changes, please give the credit for the past months via the LEAVE BALANCE
>> ADJUSTMENT form.
>>
>> Regards
>> Raghu.T
>>
>>
>> On Fri, 28 May at 6:50 PM , Moonmoon Mukherjee <
>> moonmoon.mukherjee@nightingales.in> wrote:
>> No screenshot attached?
>>
>> On Mon, May 24, 2021 at 12:49 PM Raghu Thangaraj <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>>
>>> Hi Moonmoon Mukherjee,
>>>
>>> During a check, we have found that the reported employee belongs to the
>>> location "Vidhyavihar" but the same not been mapped in any leave type.
>>> Attached screenshot for your reference.
>>>
>>> Please refer to the same and configure it on your end. Post doing the
>>> changes, please give the credit for the past months via the LEAVE BALANCE
>>> ADJUSTMENT form.
>>>
>>> Regards
>>> Raghu.T
>>>
>>>
>>>
>>> Attachments:
>>>
>>> - leaveSL.jpg
>>> <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzAyMDk5OSwiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.-gPwEwNGtcxV0wuzk9iKTliaCu443ZcN9AKSweNMuF4>
>>>
>>> Attachments:
>>
>> - leaveSL.jpg
>> <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNDk5MjIzNywiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.B6s9Y_QuqH_a-o4gGZSzO_x93VyYYn1p2Z8vGFctw8I>
>>
>> 13734:1025874
>
, Hi Moonmoon Mukherjee, We have added the location "Vidyavihar". Now the leave type is eligible for the reported employee. Attached screenshot for your reference. Please credit the balance and get back to us if you have any questions. Regards Raghu.T, Hi Raghu,
I am unable to get the option of Leave Balance Adjustment in my log in.
Please help me on the same.
Regards
Moonmoon
On Thu, Jun 3, 2021 at 11:02 PM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Moonmoon Mukherjee,
>
> We have added the location "Vidyavihar". Now the leave type is eligible
> for the reported employee.
>
> Attached screenshot for your reference. Please credit the balance and get
> back to us if you have any questions.
>
> Regards
> Raghu.T
>
>
>
> On Thu, 3 Jun at 9:49 PM , Moonmoon Mukherjee <
> moonmoon.mukherjee@nightingales.in> wrote:
> The location is Vidyavihar
>
> On Thu, 3 Jun, 2021, 9:23 pm Raghu Thangaraj, <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Moonmoon Mukherjee,
>>
>> Please confirm for us to map the location from our end or please request
>> Sajina to map the location "Vidhyavihar" into the respective leave type.
>>
>> Regards
>> Raghu.T
>>
>>
>>
>> On Thu, 3 Jun at 5:04 PM , Moonmoon Mukherjee <
>> moonmoon.mukherjee@nightingales.in> wrote:
>> Hi,
>>
>> Not getting the option of Leave configuration in adrenaline. please help.
>>
>> Regards
>> Moonmoon
>>
>> On Sat, May 29, 2021 at 4:36 PM Raghu Thangaraj <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>>
>>> Hi Moonmoon Mukherjee,
>>>
>>> PFA
>>>
>>> During a check, we have found that the reported employee belongs to the
>>> location "Vidhyavihar" but the same not been mapped in any leave type in
>>> the Leave Configuration form. Attached screenshot for your reference.
>>>
>>> Please refer to the same and configure it on your end. Post doing the
>>> changes, please give the credit for the past months via the LEAVE BALANCE
>>> ADJUSTMENT form.
>>>
>>> Regards
>>> Raghu.T
>>>
>>>
>>> Attachments:
>>>
>>> - leaveSL.jpg
>>> <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNDk5MjIzNywiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.B6s9Y_QuqH_a-o4gGZSzO_x93VyYYn1p2Z8vGFctw8I>
>>>
>>> Attachments:
>
> - SL.jpg
> <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNjU2NDU2OSwiZG9tYWluIjoibXlhZHJlbmFsaW5jYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMDI1ODc0fQ.lgTn7kidp9xmVRxd3hnZ3BpyT68TNwJ6zzBcXaZImAg>
>
> 13734:1025874
>
, Hi Moonmoon Mukherjee, Please request (Latha Rao) to give the form access via the "User Group Mapping" by selecting the group "Workforce Administration - Admin" to provide the Leave Balance Adjustment and other related form access. Or please share the balance that needs to be credited for that employee. We will credit from our end. Regards Raghu.T, Resolved
On Wed, Jun 9, 2021 at 9:41 PM Adrenalin eSystems LTD <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Moonmoon Mukherjee,
>
> Our Support Rep has indicated that your ticket has been Resolved.
>
> If you believe that the ticket has not been resolved, please reply to this
> email to automatically reopen the ticket.
> If there is no response from you, we will assume that the ticket has been
> resolved and the ticket will be automatically closed after 15 days.
>
> Sincerely,
> AdrenalinSupport Team
> https://myadrenalincare.freshdesk.com/helpdesk/tickets/13734
>
> 13734:1025874
>
|
FW: Error in Goal Setting upload | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Below two employees are not able to submit their goal setting page as per attached mails received for error displayed as "Weightage must be numeric".
Cannot trace them under Employee Eligiblity report page.
Please run the schedular for below employees as their template mapping done on system.
Kindly confirm once done.
118129 - Laxman Kumar Thanga Perumal Nadar
118125 - Pavan Kalyan Bhaskar Ryakala
Pallavi
HR Operations
T: (+91) 022 - 3920 9000 Extn: 9094
| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
From: Pallavi Karekar
Sent: 21 May 2021 15:15
To: Hr Fnf
Subject: FW: Error in Goal Setting upload
Hi,
Pallavi
HR Operations
T: (+91) 022 - 3920 9000 Extn: 9094
| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
From: Amolika Uplekar
Sent: 18 May 2021 15:57
To: Pallavi Karekar
Cc: Rahul Kumar
Subject: FW: Error in Goal Setting upload
Dear Pallavi,
Kindly look into this.
Amolika Uplekar
Human Resources
T: (+91) 022 - 23029200 Extn: 9053
M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D749BD.BB3B20E0]
[cid:image003.png@01D749BD.BB3B20E0] [cid:image004.png@01D749BD.BB3B20E0] [cid:image005.png@01D749BD.BB3B20E0] [cid:image006.png@01D749BD.BB3B20E0] [cid:image007.png@01D749BD.BB3B20E0]
From: Rahul Kumar <Rahul.Kumar@ageasfederal.com<mailto:Rahul.Kumar@ageasfederal.com>>
Sent: Saturday, May 15, 2021 7:11 PM
To: Amolika Uplekar <Amolika.Uplekar@ageasfederal.com<mailto:Amolika.Uplekar@ageasfederal.com>>
Cc: Dharmendra Rathod <Dharmendra.Rathod@ageasfederal.com<mailto:Dharmendra.Rathod@ageasfederal.com>>; Pavan Ryakala <Pavan.Ryakala@ageasfederal.com<mailto:Pavan.Ryakala@ageasfederal.com>>; LaxmanKumar Nadar <LaxmanKumar.Nadar@ageasfederal.com<mailto:LaxmanKumar.Nadar@ageasfederal.com>>
Subject: Error in Goal Setting upload
Dear Amolika,
As discussed Laxman & Pavan who has recently joined in our team are facing error in KPI upload in system as weightage should be in numeric.
Append mails with screenshot for your perusal. Kindly resolve the issue as earliest.
Thanx,
Rahul Kumar
Sr Manager - Customer Retention & Persistency
T: (+91) 022 - 3920 9000 Extn: 9475
M: (+91) 9920828363 | www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D749BD.BB3B20E0]
[cid:image003.png@01D749BD.BB3B20E0] [cid:image004.png@01D749BD.BB3B20E0] [cid:image005.png@01D749BD.BB3B20E0] [cid:image006.png@01D749BD.BB3B20E0] [cid:image007.png@01D749BD.BB3B20E0]
<br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
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may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Changed DOJ eligibility and executed scheduler via backend | Product | Service Request | null | Goal Management | null | null | null | Closed | Hi Pallavi, It seems you are on another call, request you to please call me back once available to provide remote session for the reported query. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Pallavi, As showcased, the eligibility in Review details was configured as DOJ less than 5th May 2021. We have changed the same as DOJ less than 31st Mar 2022 based on your confirmation. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Issues with Customized Reports | Hi,
For below employees, the email id is populated differently in Employee Detail 1 Report and Employee Detail 2 report. Please look into. Correct data is in Employee Detail 2 report
Employee Id
Employee Name
Employee Detail 1 report
Employee detail 2 report
C57038
Himadri Chatterjee
himadri@iiflinc.com
himadri@iiflw.com
W01047
Jeyanthan C
jeyanthan.c@iiflw.com
Also, Recruitment Details that are there in Employee Detail 2 report are not there in New joinee report 1486 for few employees. Sharing few examples below.
Employee Id
Employee Name
C181885
Abhisek Mukherjee
W01037
Viren Prakash Dodia
W01028
Yamuna Krishnan
Thanks & Regards,
Esha Patil Padwal
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Senior Manager - Human Resources
M +91 88281 09101 | D +91 22 4876 5177
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[cid:image004.jpg@01D611B5.4C2479E0]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D611B5.4C2479E0] <https://www.linkedin.com/company/iifl-wealth> [cid:image006.jpg@01D611B5.4C2479E0] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos>
Download our App to access your portfolio Anytime, Anywhere.
[cid:image008.jpg@01D611BB.DBC16710]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image010.jpg@01D611BB.DBC16710] <https://play.google.com/store/apps/details?id=com.iifl.monage>
This message (including any attachments) is confidential and may be privileged. If you have received it in error, please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that this mail does not constitute an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. No warranty is given as to completeness or accuracy of the information herein and the contents of this message are subject to change without notice. Any comments or statements made herein do not necessarily reflect the views of IIFL Wealth Management Ltd ("IIFLW") or any of its group companies. Neither IIFLW nor its group companies assure that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interference. Neither IIFLW nor any of its group companies shall be liable for any improper or incomplete transmission of the information contained herein or for any delay in its receipt or damage to your system. Compliance Contact Details: Email id- legal-compliance@iiflw.com, Contact No-91 22-4876 5600.'
| Data correction | Product | Data Correction | null | Setup HRMS | null | null | null | Closed | Hi Esha Patil Padwal, As reported query says, mail id shows incorrect in the application, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, During analysis, we observed that email id logic has been modified for 7 employees. This has been communicated at your end. Kindly check the same and revert your feedback. We request to raise the fresh ticket for "Recruitment Logic change" on the New joinee report. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
Confirmation Appraisal | Dear Judi, Kindly transfer Confirmation appraisal of NBHC05593 - KEERTHANA S KANDE to NBHC01882 - Vishal Mishra s queue . Regards, Supulaxmi Konar Hr-Operation | Clarification. | Product | Clarification | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We will transfer below confirmation appraisal and update you on the status shortly. Regards, Judhistira.M, Hi Supulaxmi, As checked, Confirmation appraisal of Emp-NBHC05593 is pending with Emp-NBHC01882 only. Screenshot appended for reference. Please check and revert for further clarification. Regards, Judhistira.M |
self appraisal not submitted by Gaurav Singh (P1213) | Gaurav Singh (P1213) Not able to submit self appraisal. Self appraisal: Error "please select rating in goals" "please select rating in competencies" | rating not provided | Customization | Configuration | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13539, Hi Pratap Singh, As discussed over the call, the ratings is currently blank in the Self Appraisal form for the employee in both the tabs and hence the alert. Request the user to save the ratings in the goals and competencies tab and try again. Else please let us know post saving the ratings in the form, hence we can simulate the same and address the concern reported. Thanks and Regards, Dhivya . V |
UAT update | Hi, UAT database is restored please support to connect the application to the configurations. | Done the changes. | Product | Data Correction | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19041
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandesh, As discussed, Please connect to the below link. https://fastsupport.gotoassist.com/113776082, Hi Sandesh, As discussed over the call, We have changed the details in UAT. Going forward please replace the core and web server., Thanks it is working fine. |
PMS GOAL SETTING STATUS | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pslc check this report.
PMS GOAL SETTING STATUS
[image: image.png]
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification | Product | Clarification | null | Performance Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, We will check on the reported form and update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As discussed, we have analyzed and observed that the reported form is already inactivated/removed post the up gradation, only form name is reflecting in the application and the same has been removed now through the database. Thanks & Regards, Mohamed Moosa A |
Error while submitting final status in recruitment | Recruiter Abhishek Ram Vacancy code 2021313 | size exceeded the limit, updated in web config | Product | Data Correction | null | Offer Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, This requires urgent please get it checked., Hi Surendra Kumar, We will check on the reported query and update you. Regards, Veerapandian R, Dear Surendar, As shared over the mail, please verify and let us know your feedback. Thanks and Regards, Dhivya . V |
Unable to upload CTC | Dear Judhi, Unable to upload CTC of following employee , error is coming as inactive employee but they are active employee and they are new joinee , this problem we facing every month , Kindly resolve.
NBHC06307
NBHC06312
NBHC06314
NBHC06315
NBHC06324
NBHC06327
NBHC06338
NBHC06340
NBHC06341
NBHC06342
NBHC06343
NBHC06336
NBHC06339
NBHC06289
NBHC06302
NBHC06303
NBHC06310
NBHC06316
NBHC06320
NBHC06325
NBHC06326
NBHC06328
NBHC06329
NBHC06330
NBHC06331
NBHC06332
NBHC06333
NBHC06334
NBHC06335
NBHC06336 | Clarification. | Product | Clarification | null | Pay process | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We understand that you are unable to upload CTC for below employees as it shows inactive employees. We will check and update you on this shortly. Regards, Judhistira.M, Hi Supulaxmi, Please confirm if below employees are created through data upload. If yes, then please share the data you have uploaded as we need it to analyze. Regards, Judhistira.M, Hi Supulaxmi, While creating employees, pay process status should be updated as Yes but as checked, pay process status updated as No while creating below employees hence it shows inactive employees while uploading CTC. As of now, we have updated pay process status as yes for below employees. Request you to update the status as Yes while creating new employees. Please revert for further clarification. Regards, Judhistira.M |
Contact details update issue(111297-Twarit Basant) - Internal System Error | Dear Gowtham
Pls resolve below error while getting updating contact details for 111297-Twarit Basant.
[cid:image001.png@01D74E6A.28978EC0]
Thanks and Regards,
Vinay Kumar Singh
Senior Design Engineer - Corporate IT,
Tata Consulting Engineers Limited,
Unit no NB 1502 & SB 1501, 15th floor,
Empire Tower, Cloud City Campus, GUT No. 31,
Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road,
Airoli, Navi Mumbai 400 708.
Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/>
---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
| Duplicate deletion in contact details history table | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Vinay, Please join the below Zoom link to look into the reported concern, https://us02web.zoom.us/j/88300754910?pwd=Z3hoUFlnaGw3N0JvWFI2YmM2SFZNZz09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Vinay, As confirmed over the remote session, the reported concern has been resolved post deleting the duplicate records. We have resolved the same for all such cases. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Wrongly S2 approve the appraisal for P2617 | Incorrect S+2 submitted by approver Abhinav Misra for employee Priyanka Kukreja. Emp. ID P2617. This needs to be re-assigned on S2 Abhinav Misra (P1399) tray for again for correction. | rolled back to saved status | Customization | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13510, Hi Pratap Singh, As discussed over the call, please let us know whether we can rollback the Self Appraisal form to Saved status, hence we will do the same and update you, then the user can submit the form as the comments will be in saved status. Thanks and Regards, Dhivya . V, please roll back. , Hi Dhivya,
Please roll back.
Thanks & Regards,
Pratap Singh Bisht
Central Support Office
Direct Line – +91-11-23445305, Ext-305
Toll Free: 1800 120 8800
Website- www.pnbhousing.com<http://www.pnbhfl.com/>
[Email Signature]
, Hi Pratap Singh, As requested, we have rolled back the Self Appraisal to Saved status. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Competencies are duplicate | P0465 ^ Shobhit Sahay | competencies removed | Customization | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Duplicate competencies are removed, request you to please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
Fwd: PREJoining Letter | Hi Balaji,
The below onasite candidate completed the pre joining formalities. But the
details are not reflected in the pre joining validate page nor id creation
page.
Please check and confirm to create the id.
[image: image.png]
Warm Regards,
Peter Wilson | Human Resources | Intellect Design Arena
t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
e: peter.wilson@intellectdesign.com
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram
District
Chennai – 603103
w: www.intellectdesign.com
---------- Forwarded message ---------
From: Ajay Sharma <ajay.sharma@intellectdesign.com>
Date: Fri, May 21, 2021 at 4:50 PM
Subject: Fwd: PREJoining Letter
To: Peter Wilson HR <peter.wilson@intellectdesign.com>
Please see enclosed Nitesh's pre joining letter.
Kind Regards
____________________________________________________________________________
Ajay Sharma Assoc CIPD
Senior Manager, HR - Europe
Intellect Design Arena Ltd.| Level 21, 25 Canada Square, London-E14 5LQ,
UK |
Office: +44 020 3972 9438 | Mobile: +44 7583 564819 |
ajay.sharma@intellectdesign.com |
---------- Forwarded message ---------
From: nitesh bhansali <niteshbhansali@gmail.com>
Date: Fri, 21 May 2021 at 12:17
Subject: PREJoining Letter
To: Ajay Sharma HR <ajay.sharma@intellectdesign.com>
HI Ajay,
PFA the pre-joining letter
Regards,
NItesh
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
| job request code was unavailable | Customization | Data Correction | null | Employee Information | null | null | null | Closed | Hi Peter Wilson, We have addressed the concern raised on Candidate not reflecting in Employee Creation. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, Hi Dhivya,
The issue has been resolved and created the id. Thanks.
Warm Regards,
Peter Wilson | Human Resources | Intellect Design Arena
t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
e: peter.wilson@intellectdesign.com
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram
District
Chennai – 603103
w: www.intellectdesign.com
On Sat, May 22, 2021 at 10:44 AM Dhivya V <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Peter Wilson,
>
> We have addressed the concern raised on Candidate not reflecting in
> Employee Creation. Please verify and let us know in case of any queries.
>
>
>
> *Thanks and Regards,*
> *Dhivya . V*
>
> On Fri, 21 May at 5:13 PM , Peter Wilson <peter.wilson@intellectdesign.com>
> wrote:
> Hi Balaji,
>
> The below onasite candidate completed the pre joining formalities. But the
> details are not reflected in the pre joining validate page nor id creation
> page.
>
> Please check and confirm to create the id.
>
> [image: image.png]
>
>
> Warm Regards,
>
> Peter Wilson | Human Resources | Intellect Design Arena
> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
> e: peter.wilson@intellectdesign.com
> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk,
> Kancheepuram District
> Chennai – 603103
> w: www.intellectdesign.com
>
>
>
>
> ---------- Forwarded message ---------
> |
Leave Truncation | Dear Concern, Kindly truncate all
the employee leaves except RH & Comp-off. Yugandhara 9867553818 | Service request | Product | Service Request | Leave Management | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yugandhara Chavan, Noted on your request ,we will connect on Monday first half and truncate the Leaves of the employees. Regards Wasim, Hi Yugandhara, As informed, we have executed the truncation for the below leave types as requested. CL, SL - Overall carryforward as 0 PL - Overall carryforward as 55 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Dear Wasim, as discussed we have done leave truncation of employees still employees can raise leave requests of PL. kindly check once., Hi Yugandhara Chavan, Please connect on below link to check and assist on the below reported concern https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Yugandhara Chavan, As informed, we have executed the truncation for the below leave type as requested. PL - Overall carryforward as 0 Regards Wasim |
Attendance Regularization Category Deletion | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Team,
Please delete the below two categories for attendance regularization:
Will be on Duty/Official Tour
Will be on Training
Hope there are no other categories which allow regularization request for a
future date.
Regards,
Vivek Raj
Cell - +91-8448486701
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* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
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of or taking any action in
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have received this communication in
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This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
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| inactive the attendance regularization category | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | Hi Vivek Raj, As requested, we have inactive the mentioned regularization category. Henceforth, it is not reflect under 'Attendance Regularization' form. Also we verified that other categories are not allow the future date regularization. If you want to check the same kindly navigate to 'Form Master' and select form name as 'Attendance Category Master' and check. Feel free to reach us for further clarification. Thanks & Regards, Greeshma |
FW: We are With You | Support | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Ram,
Employee has by mistake applied for Quarantine leave and it is approved by his manager, however under leave cancel he is not able to see QL to cancel those leaves.
[cid:image001.png@01D74E60.F9C84E80]
[cid:image002.png@01D74E60.F9C84E80]
From: Piyush4 Gupta
Sent: 21 May 2021 16:41
To: AXISMF Hr <Hr@axismf.com>
Subject: Fw: We are With You | Support
Hi,
The special leave is not showing in the portal, and I have wrongly applied Quarantine Leave , can you please update into the portal and if possible, change my quarantine leave to special covid leave.
Thanks & Regards
Piyush Gupta
Axis MF - Bhopal
+919300834443
________________________________
From: Meghna Gupta <Meghna.Gupta@axismf.com<mailto:Meghna.Gupta@axismf.com>>
Sent: Friday, May 7, 2021 12:32 PM
To: AXISMF All india Employees - AXISMF <axismfallindiaemp@axismf.com<mailto:axismfallindiaemp@axismf.com>>
Cc: AXISMF Hr <Hr@axismf.com<mailto:Hr@axismf.com>>
Subject: We are With You | Support
Dear all,
2020 marked beginning of a new decade with high hopes, but it turned out to be diametrically opposite to our expectation. We all fought and survived the first wave of COVID together. The second wave has made safety and security of individual and family all the more difficult. The key to sail through this phase is to be vigilant, act early and stay calm.
Axis Mutual Fund stands by its employees and their families during these trying times. On behalf of the leadership and all of the Axis family, heartfelt condolences to the families who have lost their loved ones.
Here are a few things we are doing for those who are affected by the pandemic:
Leave:
1. Special Leave: All employees who have been tested COVID positive can avail 14 days of special leave to rest, relax and recover. This already exists in the system.
2. Quarantine Leave: Employees whose immediate dependant family members have been tested COVID positive can also avail 14 days of special leave to help their family member recover. This wef April 01, 2021
3. Bereavement leave: In case of an unfortunate demise of any immediate family member, employee can avail bereavement leave of 5 days. This wef April 01, 2021
Covid Care:
We have partnered with Medi Assist for all COVID-related needs of our employees. Below mentioned facilities may be of help for any employee in need. Employees can avail the following facilities for self and dependant family members registered with Medi Assist. Please refer to 'Medibuddy' attachment for login process.
1. Talk to Doctor: In case of any flu-related symptom, it's always prudent to take doctor's advice and start medication, especially during these times. We understand the difficulty of personal visit to doctor and hence, extend online consultation with doctors through Medibuddy mobile app. Please refer to 'Talk-to-Dr' attachment for details.
2. Covid Testing @Home: Facilitation of home sample collection or a centre visit with reports within 48-72 hours.
3. Home Isolation/self-quarantine package: For mild and asymptomatic COVID positive employees and registered dependants under Mediclaim policy, requiring medical assistance and monitoring of health indicators can avail Home Isolation Package. The expenses can be reimbursed under the Mediclaim policy.
4. Vaccination Drive: The government has opened up the vaccination program for all the adults from 1st May 2021. While we await further directives be assured, we are prepared to help in whatever way we can. Stay tuned for further information. If you are eligible and have not done so, get yourself vaccinated today. Refer 'Registration for Vaccination' attachment for detailed steps for registering for vaccination.
5. Emotional & Mental Wellness: Taking care of your mental well-being is equally or more important to sail through this phase. We have tied up with ICAS, our well-being partner, for free confidential counselling services. Do not hesitate to reach out if you need to talk to someone about the challenges you have been facing.
Details about need-based facilities like Ambulance Support, Home Isolation Package and Emotional & Mental Wellness are mentioned in the 'COVID Care' attachment.
Insurance & Statutory benefits:
1. Mediclaim: All employees have base insurance cover of INR 8,00,000. The expenses incurred for COVID treatment, only in case of hospitalisation, will be reimbursed on actuals up to a max of INR 8,00,000 for self and registered dependants. In case of home treatment, the expenses can be reimbursed up to a max INR 25,000 per person for metros and INR 15,000 per person for non-metros. Please refer to 'Mediclaim' attachment for details.
2. Term-life: All employees have been covered under the Term Life Insurance offered by the company. Demise due to Covid is also covered under this plan.
3. Statutory pay-outs: PF and Gratuity amount as per the statutory requirements will be paid to the nominee of deceased employee.
Extended Benefits (only in case of unfortunate demise of employee while in service):
1. Salary continuity: Ensuring continuity of pay (100% monthly gross) for 6 months for the dependents of deceased employees
2. Bereavement pay-out: Bereavement pay-out of INR 2,00,000 will be paid out to nominee (as per term life plan) in case of an unfortunate demise of an employee while in service.
3. Medical expenses: In case of demise of employee due to COVID, all medical expenses which are not covered by the mediclaim insurance will be covered by the company.
Staying safe is of paramount importance. Remember to wear your mask, adhere to social distancing norms and sanitise your hands frequently.
HR Team will always be available in case of any query or assistance.
Be safe.
Regards
Meghna
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Leave configuration leave cancel days modified | Product | Configuration | Leave Management | Time and Attendance Management | null | null | null | Closed | Hi Nidhi Shah, As checked, the leave cancellation days was 30 hence not showing so we have modified the same to 60 days. Employee can raise the leave cancellation for the leave raised. Please check and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
0.5 LOP and 1 day LOP , Attendance Calendar has no LOP | As per the employee Attendance Calendar, She is not having any LOP, but in May 2021 Salary bill 0.5 LOP. Please check and update
Sample Employee Codes
10067 ^ Saranya V S
10086 ^ Sheeba K
50876 ^ Jerin Jacob Paul (One day LOP) INES00384684 JERIN JACOB PAUL 9946210255 | provided the RCA and solution | Product | Data Correction | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, During the check, we found that the bulk AR records to regularized the current pay cycle were uploaded late at night. In the 'event scheduler', the Sync. The Attendance / Leave Data With Attendance Calendar configured with the start timings 2:00 am with the 120 mins frequency. As per the existing configuration, this scheduler will execute every 120 mins/2 hrs from 2:00 am. The attendance sync and leave scheduler executed on '20-MAY-2021 2:00 AM' as per the scheduled timings and synced the employee's AR records. The synced timing/created on timing '20-MAY-2021 2:00 AM' is greater than the attendance cut-off last date. Due to that, the LOP days considered for those reported employees. Attaching the sample reported employee's screenshot for your reference. These LOP days will be reversed as Arrears for those employees in the next Pay cycle. Request you to check and share your feedback. , Hi Rohit Ritolia, Based on your confirmation on the mail, We have done the correction from the backend for the AR data upload cases as per your requirement. Now, you can do the Pay process and check the salary data for the reported AR upload cases. Please check and share your feedback. |
Insert Previous Employment Remuneration | Dear Team, Where do i key in the previous employment Gross Salary, EPF and Tax amount in the system? This is so that your system can add together the previous remuneration and this month's remuneration to calculate this month tax. Thank you. | Clarification | Product | Clarification | null | Personal Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Teoh Sue En, Can you please check the component in component master form for checking is there any component to capture Previous salary or please check with Ms.Kanaga how Previous salary captured Previously. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Dear Deepan, as per our conversation, we will need to come up with something to insert the previous employment Gross Salary, EPF and Tax into the system so that the system will take this into consideration to calculate the current year tax. thank you., Hi Teoh Sue En, Currently we need to adjust the TAX Manually as discussed earlier. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
Ticket - Training module | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Mr. Wasim,
Please reopen training attendance form for - Cable tray accessories and their application Batch 2 dated 12th May 2021.
The training was by mistake submitted as completed by the training coordinator without marking the attendance.
Thank you.
Regards,
Kirti Ghule
Functional Manager | Principal Officer
Human Resource
GS E&C Mumbai Pvt. Ltd.
2nd Floor, 'D' Wing, Jolly Board Tower,
I-Think Techno Campus, Kanjur Marg (E),
Mumbai - 400042
Tel.: 91-22-4138 5235
Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Backend Update | Customization | Data Correction | null | Training Management | null | null | null | Closed | Hi Kirti Ghule, Please be informed,this activity to reopen training will take some time as this involves multiple tables to be checked and updated,we would be able to provide a status update after analysing the same,hence we will update by Monday EOD Regards Wasim, Hi Kirti Ghule, Please be informed, we have now reopened the training, please check and confirm us. Regards Wasim |
Confirmation details updation in HRMS | Update the employment status as "confirmed" and confirmation date of the attached list of employees. Incident INES00384653 VARSHA LEYA MATHEW 9072604064 | Confirmation date and confirmation status update | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, We will change the reported employee's confirmation details and update the status to you., Hi Rohit Ritolia, Based on your request, we have changed the shared list of employee's confirmation details in the application. Please check and confirm this from your end. |
FW: Onboarding formalities on MYHRMS | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Ram,
The below query is not resolved. This is a re joining employee and while creating employee I had selected that she is a re joining case still it showing aadhar already exists when she is trying to submit her on-boarding.
Request you to get the same resolved today itself as it will hamper her salary for this month.
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on – 09890054902
From: Priyanka2 Deka
Sent: 28 April 2021 10:49
To: Nidhi1 Shah <nidhi.shah@axismf.com>
Cc: Amit Bhosale <Amit.Bhosale@axismf.com>; Allwyn Almeida <allwyn.almeida@axismf.com>; Arpita Shirsat <arpita.shirsat@axismf.com>; Shwetha Rao <shwetha.rao@axismf.com>
Subject: Re: Onboarding formalities on MYHRMS
Dear Nidhi,
PFA the screenshot below. As per HRMS site contact details and employee details are pending. However when I complete and save the same it still says pending. Please check the screenshots below and suggest.
Priyanka Deka
Team Member
Investor Services
Axis Asset Management Company Limited.
314-320, 3rd Floor, Narain Manzil, 23 Barakhamba Road
Connaught Place, New Delhi 110001
Phone: +91 011 41387122
E-mail: p<mailto:newdelhi.is@axismf.com>riyanka1.deka@axismf.com
_________________________________________________________________
Have you tried our new WhatsApp Services:
For Investors : Send 'Hi' on WhatsApp to “7506771113”
For Distributors & ND’s: Send 'Hi' on WhatsApp to “7304961111”
Please send SOA request to accountstatement@axismf.com<mailto:accountstatement@axismf.com>, SOA will be sent to register mail Id.
[cid:image001.png@01D73B96.EBBDB2D0]
________________________________
From: Nidhi1 Shah <nidhi.shah@axismf.com<mailto:nidhi.shah@axismf.com>>
Sent: Tuesday, April 27, 2021 6:59 PM
To: Priyanka2 Deka <Priyanka1.Deka@axismf.com<mailto:Priyanka1.Deka@axismf.com>>
Cc: Amit Bhosale <Amit.Bhosale@axismf.com<mailto:Amit.Bhosale@axismf.com>>; Allwyn Almeida <allwyn.almeida@axismf.com<mailto:allwyn.almeida@axismf.com>>; Arpita Shirsat <arpita.shirsat@axismf.com<mailto:arpita.shirsat@axismf.com>>; Shwetha Rao <shwetha.rao@axismf.com<mailto:shwetha.rao@axismf.com>>
Subject: RE: Onboarding formalities on MYHRMS
Hi Priyanka,
I understand that the on-boarding had issues and because of that you were not able to submit the on-boarding and because of that you are not able to check your attendance and leave records.
We have got to know that all the on-boarding forms which showed problems are now resolved. Request you to submit the same and confirm.
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on – 09890054902
From: Priyanka2 Deka
Sent: 27 April 2021 18:49
To: Nidhi1 Shah <nidhi.shah@axismf.com<mailto:nidhi.shah@axismf.com>>
Cc: Amit Bhosale <Amit.Bhosale@axismf.com<mailto:Amit.Bhosale@axismf.com>>; Allwyn Almeida <allwyn.almeida@axismf.com<mailto:allwyn.almeida@axismf.com>>; Arpita Shirsat <arpita.shirsat@axismf.com<mailto:arpita.shirsat@axismf.com>>; Shwetha Rao <shwetha.rao@axismf.com<mailto:shwetha.rao@axismf.com>>
Subject: Re: Onboarding formalities on MYHRMS
Dear Nidhi,
I am unable to view my attendance and leave records in HRMS.
Kindly guide.
Priyanka Deka
Team Member
Investor Services
Axis Asset Management Company Limited.
314-320, 3rd Floor, Narain Manzil, 23 Barakhamba Road
Connaught Place, New Delhi 110001
Phone: +91 011 41387122
E-mail: p<mailto:newdelhi.is@axismf.com>riyanka1.deka@axismf.com
________________________________
From: Shwetha Rao <shwetha.rao@axismf.com<mailto:shwetha.rao@axismf.com>>
Sent: Friday, April 23, 2021 5:07 PM
To: Nidhi1 Shah <nidhi.shah@axismf.com<mailto:nidhi.shah@axismf.com>>
Cc: Amit Bhosale <Amit.Bhosale@axismf.com<mailto:Amit.Bhosale@axismf.com>>; Allwyn Almeida <allwyn.almeida@axismf.com<mailto:allwyn.almeida@axismf.com>>; Priyanka2 Deka <Priyanka1.Deka@axismf.com<mailto:Priyanka1.Deka@axismf.com>>; Arpita Shirsat <arpita.shirsat@axismf.com<mailto:arpita.shirsat@axismf.com>>
Subject: FW: Onboarding formalities on MYHRMS
Hi Nidhi,
Request you to please check and confirm.
Thanks.
Regards,
Shwetha Rao
From: Priyanka2 Deka
Sent: Apr/22/2021 03:02 PM
To: Shwetha Rao <shwetha.rao@axismf.com<mailto:shwetha.rao@axismf.com>>
Cc: Amit Bhosale <Amit.Bhosale@axismf.com<mailto:Amit.Bhosale@axismf.com>>; Allwyn Almeida <allwyn.almeida@axismf.com<mailto:allwyn.almeida@axismf.com>>
Subject: Re: Onboarding formalities on MYHRMS
Dear Shwetha,
Please check the screenshots.
1. I have uploaded my NISM certificate with details and it says " lisence no already exists"
2. When i mention my pan no and UAN no and save the same it says "pan no already exists"
3. Contact details has been saved succesfully.
All other details has been filled and saved succesfully.
Kindly check.
Priyanka Deka
Team Member
Investor Services
Axis Asset Management Company Limited.
314-320, 3rd Floor, Narain Manzil, 23 Barakhamba Road
Connaught Place, New Delhi 110001
Phone: +91 011 41387122
E-mail: p<mailto:newdelhi.is@axismf.com>riyanka1.deka@axismf.com
_________________________________________________________________
Have you tried our new WhatsApp Services:
For Investors : Send 'Hi' on WhatsApp to “7506771113”
For Distributors & ND’s: Send 'Hi' on WhatsApp to “7304961111”
Please send SOA request to accountstatement@axismf.com<mailto:accountstatement@axismf.com>, SOA will be sent to register mail Id.
[cid:image001.png@01D73B96.EBBDB2D0]
________________________________
From: Shwetha Rao <shwetha.rao@axismf.com<mailto:shwetha.rao@axismf.com>>
Sent: Thursday, April 22, 2021 1:48 PM
To: Priyanka2 Deka <Priyanka1.Deka@axismf.com<mailto:Priyanka1.Deka@axismf.com>>
Cc: Amit Bhosale <Amit.Bhosale@axismf.com<mailto:Amit.Bhosale@axismf.com>>; Allwyn Almeida <allwyn.almeida@axismf.com<mailto:allwyn.almeida@axismf.com>>
Subject: RE: Onboarding formalities on MYHRMS
Dear Priyanka,
The red cross mark against the forms means that you are yet to complete those forms.
When you click on that form you will see what is pending to be completed.
Kindly do the needful accordingly.
Regards,
Shwetha Rao
From: Priyanka2 Deka
Sent: Apr/22/2021 10:58 AM
To: Shwetha Rao <shwetha.rao@axismf.com<mailto:shwetha.rao@axismf.com>>
Subject: Re: Onboarding formalities on MYHRMS
Dear Shwetha,
I have completed the onboarding formalities. PFA the screenshots . Please check and let me know if anything else needs to be done.
Priyanka Deka
Team Member
Investor Services
Axis Asset Management Company Limited.
314-320, 3rd Floor, Narain Manzil, 23 Barakhamba Road
Connaught Place, New Delhi 110001
Phone: +91 011 41387122
E-mail: p<mailto:newdelhi.is@axismf.com>riyanka1.deka@axismf.com
_________________________________________________________________
Have you tried our new WhatsApp Services:
For Investors : Send 'Hi' on WhatsApp to “7506771113”
For Distributors & ND’s: Send 'Hi' on WhatsApp to “7304961111”
Please send SOA request to accountstatement@axismf.com<mailto:accountstatement@axismf.com>, SOA will be sent to register mail Id.
[cid:image001.png@01D73B96.EBBDB2D0]
________________________________
From: Shwetha Rao <shwetha.rao@axismf.com<mailto:shwetha.rao@axismf.com>>
Sent: Wednesday, April 21, 2021 9:37 PM
Subject: FW: Onboarding formalities on MYHRMS
Hi,
You are yet to complete the Onboarding formalities on MYHRMS.
Kindly do the needful at the earliest.
Regards,
Shwetha Rao
From: Shwetha Rao
Sent: Apr/07/2021 12:37 AM
Cc: Amit Bhosale <Amit.Bhosale@axismf.com<mailto:Amit.Bhosale@axismf.com>>; Allwyn Almeida <allwyn.almeida@axismf.com<mailto:allwyn.almeida@axismf.com>>
Subject: Onboarding formalities on MYHRMS
Hi,
You are yet to complete the Onboarding formalities on MYHRMS.
Please do the needful on priority.
Regards,
Shwetha Rao
Human Resources
Axis Asset Management Company Limited
Axis House, First Floor, C-2, Wadia International Centre,
Bombay Dyeing Mills Compound,
Pandurang Budhkar Marg,
Worli, Mumbai – 400 025
Tel: 022 - 43255138
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| data correction | Customization | Data Correction | Employee Creation | Employee Information | null | null | null | Closed | Hi Nidhi Shah, As discussed, we have cleared the Adhaar and PAN number for the old employee ID and now employee can submit the employee details. Please check and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
FW: Open form - Post Normalisation | Hi,
Pls reopen below forms on priority.
333933
L.Binoy Roy
900605
Gowsigan V
900663
Prashanth R T
900409
Muthanna G M
50206
Prashant Yadav
900102
Solaimalai
900142
Manoj Kumar N
717410
Vijay Kumar S
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
| Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | Hi Gyanamayee, Please open your Anydesk and call us once you are available to provide a remote session for this cleanup request. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, As requested, we have moved the Annual review forms of 8 employees shared in this ticket to saved mode. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
FTC employees Self clearance reflecting in Final Closer | Dear Team, even though we have done inactive for self clearance of FTC employee , it was reflecting in Final closer :
NBHC06187
NBHC06198
NBHC06218
NBHC06208
NBHC06150
NBHC05720
NBHC06188
NBHC06162
NBHC06161
NBHC06272 | Clarification. | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We are working on it and update you on the status shortly. Regards, Judhistira.M, Hi Supulaxmi, As discussed over the call, FTC Template is not mapped against below employee's position. As checked, Separation clearance template is mapped against employee's position hence self clearance activity is showing. Example: Emp-NBHC06187 is in Field Analyst(I) QA2 position and Separation clearance template is mapped against this position in Manage position form. As informed, please do the template mapping in manage position form as per your requirement and revert for further clarification. Regards, Judhistira.M |
27th March Shop floor weekly off- Who are in General shift | Dear Sir/Madam, Please request to help on the update of weekly off . Kindly do the needful. Thanks & Best Regard Jagadish.K.C | Done the changes | Product | Data Correction | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Jagadish, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi, awaiting Connection as we spoke on Call few minutes back, Hi Jagadish, Niraikalai R Please connect the below link. https://fastsupport.gotoassist.com/333927196, Hi Jagadish, Please connect to the below link. https://fastsupport.gotoassist.com/220418097, Hi Jagadish, As discussed over the call, We have run the holiday calendar for the mentioned dates. Please check and confirm. |
AD Issue | Hello Team, As discussed I have share the Excel for the user not sync and issue in AD | When the employee is deactivated the employee code is appended to email Id. When employee is re initiated the email id is not updated. We I'll check fes ability to customized the email I'd. | Customization | Clarification | null | Customization | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Siddarth Tyagi, We will check and update the same. Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Siddarth Tyagi, Alexander Chandran On our analysis we found that the employees were reinitiated and email id was not updated post reinitiation. As per customization done , When employee code is deactivated , the Email ID is appended with the Employee code in Employee Master table . Example: Employee code : t2449 Email Id : Alex_adrenaline@careinsurance.com EmailID after Deactivation: t2449_alex_adrenaline@careinsurance.com So when the same code is re-initiated , the employee becomes active , but the email id will be as t2449_alex_adrenaline@careinsurance.com . Hence we need to update the Email ID in Employee master table. The above is the current functionality and please let us know in case of any clarifications. Thanks & Regards, Adrenalin Support 044-3024 7444 |
Attendance Report and Attendance Regularization | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
AR refers to Attendance Regularization right? This employee has 3 approved ARs between April 29 - May 17 but none appears in this Attendance Report.
[cid:b7e8a87e-1fa5-4c63-86eb-07301cd7d862]
This email and any files transmitted with it are confidential and may contain privileged and confidential information, including personal information protected by privacy laws. It is intended only for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, destroy all copies of the original message, and delete this e-mail from your system. This transmission may include personal information, which is protected by the Data Privacy Act of 2012. You hereby agree to use reasonable care necessary to prevent misuse of or unauthorized access of any personal information. You may only use or disclose the personal information for the purpose intended in this communication. You are only authorized to retain the personal information for as long as necessary to accomplish this purpose or as may be prescribed by law. Thereafter, you shall promptly return the document to the sender or destroy all copies of the document containing the personal information. GADC assumes no liability for direct and/or indirect damages arising from the user's use of GADC's e-mail system and services. Users are solely responsible for the content they disseminate. GADC is not responsible for any third-party claim, demand, or damage arising out of use the GADC's e-mail systems or services.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarifications provided | Product | Clarification | null | Absence | null | null | null | Closed | Hi TAMMY JIMENEZ, Please be informed that, if the employee has an AR and the sign-in and sign-out for the day, system will show as Present and not as AR unless the employee has only AR for the day. The attendance calendar will get updated as Present as well the Attendance Report., Got it. So it means that if the employee only has AR for that day, that is the time when it will only appear as AR?
Thank you
________________________________
, Hi TAMMY JIMENEZ, If the employee has raised a TIME BASED AR, then it will not show in the AR column, since it has only limited time for AR and has the sign-in and sign-out also for the day. However if the employee files a DAY BASED AR, then the system will show the AR in the AR field. |
Not able to login on HRIS// MANISH GUSAIN// AFL 1442 | Employee unable to Login into HRIS mobile app getting below error kindly contact to administrator as contact no. Is not updated. | Contact to be updated against the employee | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Shabin Velliyathparambil, As discussed, In contact details employee's work mobile number and work email ID needs to be updated. If not updated, please update the same in contact details and then inform employee to try. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
YHRMS Issue |
________________________________________________________________________________
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________________________________________________________________________________
"Information contained and transmitted by this E-MAIL including any attachment is proprietary to A.TREDS Limited ("the Company") and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Company. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference."
| Guided on the same | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Vinay Dandeli, As per our session, we have executed the holiday scheduler for past date and leave configuration cancellation days modified. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
YHRMS Issue |
________________________________________________________________________________
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"Information contained and transmitted by this E-MAIL including any attachment is proprietary to A.TREDS Limited ("the Company") and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Company. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference."
| guided on the same | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | Hi Vinay Dandeli, As per our session, we have executed the holiday scheduler for past date and leave configuration cancellation days modified. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Employee Creation form issue | Hi Team, My Team member Emp No 1630, is unable to complete employee creation activity please help Thanks Mitrapal R B | provided the clarification. | Product | Configuration | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mitrapal R B, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi Mitrapal R B, We tried to reach you but the call went unasnwered. Please share your convenient time to share the link., Hi Mitrapal R B, Requesting you to connect the below link https://fastsupport.gotoassist.com/659163366, Hi Mitrapal R B, As discussed over the call, We have added one role ExcutiveHR and mapped it in Module Role player. Please check for the employee and confirm. |
RE: CTC Reimbursement Components maping | Dear Mr. Bala,
Waiting for your reply.so the we can confirm the April 21 payroll.
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
From: Anoop Singh [mailto:anoopsingh@globecapital.com]
Sent: Wednesday, May 19, 2021 11:16 AM
To: 'Balakumaran V'; 'Adrenalin eSystems LTD'
Cc: 'Neeraj Bhardwaj'; 'Dhivya V'; 'Iswarya.S@myadrenalin.com'; 'Pankaj
Kumar'; 'Vikas Kumar'
Subject: CTC Reimbursement Components maping
Dear Mr. Bala,
As we have discussed with Mr. Jay as we are using incorrect components for
all the CTC reimbursement which is mapped with CTC upload format and due to
this reason we have to update reimbursement eligibility separately then
process CSR.
We wants to know that can we use same components (CTC reimbursement) for
both purpose (CTC upload and CTC reimbursement) so that we get the proper
output in case of arrear and LWP.
Kindly check and confirm because we didn't release reimbursement for April
21 through software due to this.
Wrong
Correct
LTA_REM
CTC_LTA
REIM_CONV
CTC_CONV
TEL_REM
CTC_TEL
REIM_BOOK
CTC_BOOK
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
| Configuration changes | Product | Configuration | Claims & Reimbursement | Claims and Reimbursments | null | null | null | Closed | ++Looping Purushothaman
Best Regards,
Balakumaran.v
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me.
My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
, Hi Anoop,
Allow us some time. we will plan for the session around 6:30 PM and discuss.
Thanks & Regards,
G.Purushothaman.
Adrenalin eSystems Ltd(An Intellect Group Company)
Direct: +91 44 30247425 | Web: www.myadrenalin.com<http://www.myadrenalin.com/> |
, Hi Anoopsingh, Today, the connection has been taken, and did the existing configuration analysis and data analysis by collecting 2 sample employees and did the following configuration changes. CTC_LTA - is the component act of both CTC and Reimbursement. REIM_BOOK - is the component act of both CTC and Reimbursement. ( As CTC uploaded in this component, made this component as reimbursement component) REIM_CONV - is the component act of both CTC and Reimbursement. ( As CTC uploaded in this component, made this component as reimbursement component) In reimbursement, types mapped the REIM_BOOK, which was mapped to CTC_BOOKS earlier. In the Dynamic claims creation, 2 conveyance components are maintained as local conveyance, CTC conveyance. In which "Local conveyance" was mapped to "REIM_CONV " and CTC conveyance was mapped to "CTC_Conv". Now both are interchanged. As CTC upload was done in the "REIM_CONV" In the same way, in dynamic claim creation "CTC_BOOKS" component was mapped for "Books claim", now it is changed to "REIM_BOOK" as the CTC upload was done in this component. Henceforth, the same components can be used for CTC upload and reimbursement eligibility upload. (CTC_LTA , REIM_BOOK ,REIM_CONV). Please do the Reimbursement eligibility upload for this year and do the CRS monthly credit for an employee for this year and check. Post that proceeds with other employees and let us know the feedback. Thanks & Regards, G.Purushothaman. Adrenalin eSystems Ltd(An Intellect Group Company) Direct: +91 44 30247425 | Web: www.myadrenalin.com |, Dear Mr. Purushottam,
After approval CTC conveyance reimbursement unable to export but approved amount reflected in local conveyance at the time of payment release.
Kindly make it separately so that we can release it saparetely..
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
, Hi Anoopsingh, Two weeks back connection had been taken and found the after component mapping change in "Reimbursement types". it was missed to correct the component description in the component form. So, we did the update to load correctly in the "Claims payment release" report. But again shown the claims CTC claim & local conveyance claim, showing the details one another in'Claims payment release". So take the connection by last week Friday, and found that it is loaded from the "reimbursement type" form component description. After changing the component description, we need to update "reimbursement types" also. which we did last Friday and did one test transaction at your end and confirmed as working fine. Thanks & Regards, G.Purushothaman. Adrenalin eSystems Ltd(An Intellect Group Company) Direct: +91 44 30247425 | Web: www.myadrenalin.com |, Dear Mr. Purushottam,
Please check the attached issue also.
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
, Hi Anoopsingh, Please raise a separate ticket for this. Alignment of reimbursement & CTC component is done in this query. This is related to Pullback the transaction. Thanks & Regards, G.Purushothaman. Adrenalin eSystems Ltd(An Intellect Group Company) Direct: +91 44 30247425 | Web: www.myadrenalin.com | |
Absent scheduler not run on May 6. | There had been server restart due to some issue and the absent scheduler did not run on May 06, 2021. Please run the Absent scheduler for May 6, 2021 for all employees. | scheduler not run | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13696, Hi Jery Jose P, We have shared the session link to your IT Team. Once they have connected, we will run the scheduler and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Jery Jose P, Based on your request, we have run the absent scheduler for the requested date. Kindly check the same from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
clearance activity of Raj Kumar (P1221). | Kindly get the following remarks captured in the HR Operations clearance activity of Raj Kumar (P1221).
The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.1565/- to be done.”
| updated the remarks | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We will update the activity clearance remarks for the mentioned activity with reference to that employee and update you. Thanks and Regards, Dhivya . V, Hi Pratap Singh, We have updated the approver comments for the respective activity as requested, please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
Competencies has not uploaded | P2585 ^ Priyanka Kumari | competencies uploaded | Customization | Configuration | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Please provide us sometime, we will do the needful and update you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Request you to please verify the competencies for the shared employee and let us know in case of any queries. Thanks and Regards, Dhivya . V |
VPF % | Dear Srujana,
As we discussed, please provide VPF % details form HMS.
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:image63a759.JPG@cf19b5b4.40b115f5]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| VPF report | Product | Clarification | null | Pay process | null | null | null | Closed | Hi Pradeepa C T, As discussed over the call, you need VPF %for all employees. Please find the attached file and revert for a y further clarifications. Regards, Srujana.M |
FW: Confirmation reminder in approval tab | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Ganapathiraj,
Still it is not resolve, kindly resolve and confirm.
Regards
Samrat Bari
From: Varsha Patil <Varsha.Patil@Polycab.com>
Sent: Friday, 21 May, 2021 11:03
To: Samrat Bari <Samrat.Bari@polycab.com>
Subject: FW: Confirmation reminder in approval tab
Please do the needful.
From: Gowtham N <Gowtham.N@myadrenalin.com <mailto:Gowtham.N@myadrenalin.com> >
Sent: 21 May 2021 10:39
To: Varsha Patil <Varsha.Patil@Polycab.com <mailto:Varsha.Patil@Polycab.com> >; Ganapathiraj Kaliappan <Ganapathiraj.K@myadrenalin.com <mailto:Ganapathiraj.K@myadrenalin.com> >
Cc: Preyesh Correia <Preyesh.Correia@polycab.com <mailto:Preyesh.Correia@polycab.com> >; Rajesh Mhatre <Rajeshm@Polycab.com <mailto:Rajeshm@Polycab.com> >; Revati Mundra <revati.mundra@myadrenalin.com <mailto:revati.mundra@myadrenalin.com> >; vinesh panicker <vinesh.panicker@myadrenalin.com <mailto:vinesh.panicker@myadrenalin.com> >
Subject: RE: Confirmation reminder in approval tab
** CAUTION: This message has been sent from outside our organization. Please do not click links or open attachments unless you recognize the source of this email and know the content is safe.
Dear Varsha,
For any issues/queries, you can raise the same in FreshDesk(Ticketing tool) and reach Ganapathiraj. Else, Ganapathiraj or team will get in touch with you once the query is received.
Send mail to ask.adrenalin@myadrenalin.com <mailto:ask.adrenalin@myadrenalin.com> and the same will be raised as a ticket automatically.
@Ganapathiraj,
Please raise this as ticket in FreshDesk on behalf of Varsha & assist on the same.
Regards,
Gowtham.N
Product Support
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA
Email: <mailto:gowtham.n@myadrenalin.com> gowtham.n@myadrenalin.com | Ph: 044-30247474
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at <mailto:Venkateswaran.c@myadrenalin.com> Venkateswaran.c@myadrenalin.com".
From: Revati Mundra
Sent: Friday, May 21, 2021 10:34 AM
To: Varsha Patil <Varsha.Patil@Polycab.com <mailto:Varsha.Patil@Polycab.com> >; vinesh panicker <vinesh.panicker@myadrenalin.com <mailto:vinesh.panicker@myadrenalin.com> >
Cc: Preyesh Correia <Preyesh.Correia@polycab.com <mailto:Preyesh.Correia@polycab.com> >; Rajesh Mhatre <Rajeshm@Polycab.com <mailto:Rajeshm@Polycab.com> >; Gowtham N <Gowtham.N@myadrenalin.com <mailto:Gowtham.N@myadrenalin.com> >
Subject: Re: Confirmation reminder in approval tab
++Gowtham
Hi Gowtham, Can You please help.
Regards,
Revati Mundra
Adrenalin eSystems Limited | INTELLECT Group Company
Email: revati.mundra@myadrenalin.com <mailto:revati.mundra@myadrenalin.com>
M: +91 9323933893
_____
From: Varsha Patil <Varsha.Patil@Polycab.com <mailto:Varsha.Patil@Polycab.com> >
Sent: Thursday, May 20, 2021 12:24 PM
To: vinesh panicker
Cc: Revati Mundra; Preyesh Correia; Rajesh Mhatre
Subject: RE: Confirmation reminder in approval tab
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Reminder
From: Varsha Patil
Sent: 14 May 2021 15:27
To: vinesh panicker <vinesh.panicker@myadrenalin.com <mailto:vinesh.panicker@myadrenalin.com> >
Cc: Revati Mundra <revati.mundra@myadrenalin.com <mailto:revati.mundra@myadrenalin.com> >; Preyesh Correia <Preyesh.Correia@polycab.com <mailto:Preyesh.Correia@polycab.com> >; Rajesh Mhatre <Rajeshm@Polycab.com <mailto:Rajeshm@Polycab.com> >
Subject: Confirmation reminder in approval tab
Importance: High
Dear Vinesh,
I have approved the confirmation three time still it is coming in approval tab.
Regards,
Varsha Patil
This communication (including any attachments) is intended for the use of the intended recipient(s) only and may contain information that is confidential, privileged or legally protected. Any unauthorized use or dissemination of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the sender by return e-mail message and delete all copies of the original communication. Before opening any attachments please check them for viruses and defects. The company accepts no liability for any damage caused by any virus transmitted by this email. Thank you for your cooperation.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Data issue | Product | Data Correction | null | Separation Management | null | null | null | Closed | Dear Samrat,
We are analysing on the below reported query. Will share the update on the same at the earliest.
Thanks & Regards,
Ganapathi Raj.K
MN: +91-9944849693 | LL: 044 3024 7425
________________________________
, Hi Samrat Bari, During analysis, we observed that employee confirmation process has been already initiated during the date of 17-sep-2020 however confirmation process has not completed by that time. Later during the date of 22-apr-2021, the employees confirmation process is getting initiated again and now the user has filled the data and submitted the confirmation form and its moved for the approval process. As technically, due to two records are available in the table level 17-sep-2020 and 22-apr-2021, the confirmation final level approval process has failed. This data has been rectified from our end. After our data correction the "Confirmation Appraisal" form gets approved at the final level. This has been confirmed at your end and corresponding mails also triggered from the application. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
Tax Issue | Hi Team, We noticed that in February 2021 tax report extracted
for e-TDS purpose EMP ID 1053 tax deduction is not appearing. Request to check and let us know the reason for the
same. For any further clarification please contact Rajesh - 9108025503 | pay data not available | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, For the reported query, we need some clarifications from your end. We will schedule the call for the same and discuss on the query. Kindly allow us sometimes. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mirza Abbas, As discussed over the phone, we understood that the employee 1053 is not reflecting in Tax Data Spool. When checking the same, we found that, the LWD of employee is 24th Feb 2021 and the deactivation has been done after processing the Payroll in system. Since the DEACTIVATE_PAYDATA_DELETE has set as Y, the processed salary has been removed. Hence requesting you to please go to Data Upload and choose the Template Name as 'Processed Data History' for 1053 alone. To not remove the Processed Salary data at the time of deactivation in future, kindly navigate to Adrenalin Configuration Editor, choose the Configuration Name as DEACTIVATE_PAYDATA_DELETE and change the value as N Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
April PER Issues | Hi, We have 3 concerns regarding PER this payroll: 1.) We would like to ask why 04-0167 (MARTINEZ, JEASSEL C.) is included in the PER Entry Form when she forgot to file shift change request last April 12 & 13 (see below CICO) so her DTR is technically not complete:
ID
Name
Date
In Time
Out Time
Total Hours
04-0167
MARTINEZ, JEASSEL C.
04/12/2021
08:12
17:26 (Early)
09:14
04-0167
MARTINEZ, JEASSEL C.
04/13/2021
09:07
17:21 (Early)
08:14 2.) Who approve the PER of 11-0455 (CERBO, BONBELLE CHRISTINE P.), because according to her approver, she did not approve the PER of 11-0455 yet she is included in the report (see below).
Employee
Id
Employee Name
PER Month From
PER Month To
Pay Date
No of Tardiness Minutes
PER Amount
Status
11-0455
CERBO, BONBELLE CHRISTINE P.
2021-Apr-01
2021-Apr-30
2021-May-15
0.00
4000
APPROVED 3.) We would like to request to include the "Date of Approval" and "Approved By (name of approver)" in the PER Report to know when it was approved and who approved it. Please keep us posted regarding this. And kindly inform us what happened with number 1 and 2 concerns. Thank you. | Change request | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Doreen Quino, We will work on the below concern and share the feedback. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Doreen Quino, 1) Employee have already tagged to the shift "CUSTOM (10:30 - 19:30) " according to this shift , if an employee work for 8 HR they have consider to full day completed. And there is no tardiness for this employee so PER has consider. 2) Approved by by15-0690 on 2021-05-19 16:34:53.113 3) added both the column as requested. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Thanks, Deepan. The report is now good. Will close the ticket. |
submit not available in IT configuration | Submit button is not showing in the Income Tax Configuration form for the employees. Also previous year tax amount is not visible for the employees in Tax declaration form. Please check. | clarification given | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets?_method=get&page=2&requested_by=0&wf_filter=all, Hi Jery Jose P, Please provide us sometime, we will schedule the session and work on the reported query.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi Jery Jose P, As discussed over the phone, the submit option will not be available once the Pay Process has been started in the system for Income Tax Configuration. And also you have confirmed the April month payroll in system. As per the IT ACT, the regime option should not be changed once they have opted. It can be changed at the time of IT Filing. However, we have option called, Tax Proof Resubmission template in the Data Upload form, if you do the upload the submit option will be enabled. However, it is not recommended from our end. This may or may not lead to incorrect tax calculation. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Unable to access mobile app | Hi, Mobile app does not work. It says "unhandled request". Regards Aishwarya | As we checked, the mobile adrenalin application pool was stopped. Hence the mentioned issue occurred. we have started the mobile Adrenalin application pool. | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, the mobile adrenalin application pool was stopped. Hence the mentioned issue occurred. we have started the mobile Adrenalin application pool. Please check from your end and let us know. Regards, Veerapandian R |
Manager unable to see forms | Kindly find the screenshot of Manager login 3500,password 123456 for your reference.The below manager is unable to see the forms raised by associate via ckaim requisition 2827. | Form Access | Product | Configuration | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, As reported query says, Claims form is not accessible by the employee, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Raksha Dayma, During analysis, we observed that "Claim Requisition 2827" form access is not given for the group name of "Workforce Administration Self" hence the alert message. This has been communicated at your end and access has given to the group. After given access to the group the page is getting loaded for the approver 3500 and same has been verified at your end. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
Update last working day as 14-05-2021 ( 53642 - Veer Pratap Singh) - Absconding | Update last working day as 14-05-2021 ( 53642 - Veer Pratap Singh) - Absconding Incident INES00384286 8589910556 NITHIN DOMINIC | LWD change | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, For the reported employee 53642, we have changed the last working day to 14-05-2021. Request you to check and share your feedback. |
Appointment letter Draft | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Please find attached appointment letter (Regular appointment letter format)
Annexure A signature is going in second page which is not looking proper.
Please check and adjust formatting.
Thanks & Regards
Monali M
Human Resource-Talent Acquisition
[cid:image001.png@01D74E3B.ABC37770]National Bulk Handling Corporation Pvt. Ltd.
203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093.
Tel: +91-22-4510 1000 | Extn: 1170 | M : 87668 96201 | Web: www.nbhcindia.com<http://www.nbhcindia.com/>
Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com>
For queries & grievances related to NCDEX / NCCL and BSE / ICCL, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| alignment of letter done | Product | Clarification | null | Letter Request | null | null | null | Closed | Hi Monali Raghunath More/NBHC/HR, We will check this format and we will update you on this. Thanks, Sumithra., Hi Monali Raghunath More/NBHC/HR, The alignment is done . Attaching the letter sample for your reference. Please reach me for any assistance. |
Unable to generate clock in clock out status | Hi, Unable to download clock in clock out status report. Regards Aishwarya | As we checked, the Clock in Clock out status report is generating. | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, the Clock in Clock out status report is generating. Please check from your end and let us know. Regards, Veerapandian R |
Fwd: Exit Clearance Pending - 20 May 2021 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Srujuna
Request your help on this
---------- Forwarded message ---------
From: Peter Wilson HR <peter.wilson@intellectdesign.com>
Date: Fri, May 21, 2021, 9:40 AM
Subject: Re: Exit Clearance Pending - 20 May 2021
To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com>
Hi Balaji,
I am unable to delete the below 2 ids. Please check and confirm to initiate
the separation process.
R9L Karthikeyan Ravichandran CORP Nxt Level
[image: image.png]
O7J Ayesha Abdul Mannan Sheikh iGTB Goregaon T1XX
[image: image.png]
Warm Regards,
Peter Wilson | Human Resources | Intellect Design Arena
t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
e: peter.wilson@intellectdesign.com
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram
District
Chennai – 603103
w: www.intellectdesign.com
On Fri, May 21, 2021 at 8:48 AM Balaji Damodaran HR <
balaji.damodaran@intellectdesign.com> wrote:
> Hi Peter
>
> Can you share the karthigeyan issue with screenshot
>
> Thanks
>
> Balaji.Damodaran | Human Resources |
> Intellect Design Arena Ltd.
> Plot No.3/G3, SIPCOT IT Park,
> Siruseri, Chennai 603130.
> m: +91 8939865965
> e: balaji.damodaran@intellectdesign.com
> w: www.intellectdesign.com
>
>
>
> On Thu, May 20, 2021 at 6:36 PM Peter Wilson HR <
> peter.wilson@intellectdesign.com> wrote:
>
>> Dear All,
>>
>> The below resigned associates exit clearance are pending with you. Please
>> check and provide the clearance to initiate the separation process.
>>
>>
>> EMP ID EMPLOYEE_NAME LAST_WORKING_DAY IT HR Fin Z Admin
>> 1M1 Wong Thai Cheong 11-May-2021 Approved Pending with Raj Approved Pending
>> with Prathab
>> R9L Karthikeyan Ravichandran 11-May-2021 Unable to Delete
>> ZG2 Abarna Rajendran 11-May-2021 Approved Approved Approved Pending with
>> Prathab
>> V8V Gokulakrishnan Chinnakannu 13-May-2021 Approved Approved Approved Pending
>> with Prathab
>> 1J8 Vivek Raghuwanshi 14-May-2021 Pending with Narayanan Approved
>> Approved Approved
>> 1N6 Vamsi Krishna Dudala 14-May-2021 Approved Pending with Karthick
>> Approved Pending with Sachin
>> CV9 Manish Sankar Misra 14-May-2021 Approved Approved Approved Pending
>> with Prathab
>> O7J Ayesha Abdul Mannan Sheikh 14-May-2021 Unable to Delete
>> QG4 Harinie Sampath 14-May-2021 Approved Approved Approved Pending with
>> Prathab
>> SF7 Divya Parthasarathy 14-May-2021 Approved Approved Approved Pending
>> with Prathab
>> UK9 Venkat Sammeta 14-May-2021 Approved Approved Approved Pending with
>> Prathab
>> V5L Aswin Mani 14-May-2021 Approved Approved Approved Pending with
>> Prathab
>> VY7 Swetha Jayam Ramesh 14-May-2021 Approved Approved Approved Pending
>> with Prathab
>> Y2A Pranali Madhukar Dayete 14-May-2021 Approved Approved Approved Pending
>> with Prathab
>> XB6 Ramya Thangavel 16-May-2021 Approved Approved Approved Pending with
>> Prathab
>> 1RJ Karthick Kanthakrishnan 17-May-2021 Approved Approved Approved Pending
>> with Prathab
>> B9U Sumit Bansal 17-May-2021 Approved Approved Approved Pending with
>> Binod
>> WX4 Abhishek Dinesh Singh 17-May-2021 Approved Pending with Karthick
>> Approved Pending with Sachin
>> 1XJ Subbarao Thotakura 18-May-2021 Approved Pending with Karthick
>> Approved Pending with Prathab
>> LL9 Sharavanan Srinivasan 18-May-2021 Approved Approved Approved Pending
>> with Prathab
>> T88 Anuj Kumar Gupta 18-May-2021 Approved Approved Approved Pending with
>> Binod
>> 1HP Joyce Femina Jesudoss 19-May-2021 Approved Approved Approved Pending
>> with Prathab
>> 1NA Anshuman Mishra 19-May-2021 Approved Approved Pending with Sanjay
>> Approved
>> 1AD Anmol Manuel Dabre 20-May-2021 Approved Approved Approved Pending
>> with Sachin
>> Warm Regards,
>>
>> Peter Wilson | Human Resources | Intellect Design Arena
>> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
>> e: peter.wilson@intellectdesign.com
>> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk,
>> Kancheepuram District
>> Chennai – 603103
>> w: www.intellectdesign.com
>>
>>
>>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification in final closure process. | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Balaji Damodaran, We will check and update you shortly. Regards, Srujana.M, Hi Balaji Damodaran, As discussed over the call, the below reported employees' final closure has been done. Because employees Reassign vacancy is not done. Please ask the role player to do the Reassign vacancy and do the final close. Please revert for any further clarification. Regards, Srujana.M, Dear Balaji,
The issue is not fixed till now. Please check and update the same on
priority.
Warm Regards,
Peter Wilson | Human Resources | Intellect Design Arena
t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
e: peter.wilson@intellectdesign.com
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram
District
Chennai – 603103
w: www.intellectdesign.com
On Mon, May 24, 2021 at 7:44 PM Srujana Mittapalli <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> As discussed over the call, the below reported employees' final closure
> has been done. Because employees Reassign vacancy is not done.
>
> Please ask the role player to do the Reassign vacancy and do the final
> close.
>
> Please revert for any further clarification.
>
> Regards,
> Srujana.M
>
>
>
>
> On Mon, 24 May at 10:22 AM , Srujana Mittapalli <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> We will check and update you shortly.
>
> Regards,
> Srujana.M
>
>
>
>
> On Fri, 21 May at 12:05 PM , Balaji Damodaran <
> balaji.damodaran@intellectdesign.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Hi Srujuna
>
> Request your help on this
>
> ---------- Forwarded message ---------
> , Hi Balaji Damodaran, Below reported scenarios are issues in the product. We need to deploy the patchs. Request you to share the confirmation for further analysis. Regards, Srujana.M, Hi Srujana,
Please check and confirm the status to initiate the separation process for
the pending cases. This has been pending with us for a long time.
Warm Regards,
Peter Wilson | Human Resources | Intellect Design Arena
t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
e: peter.wilson@intellectdesign.com
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram
District
Chennai – 603103
w: www.intellectdesign.com
On Fri, May 28, 2021 at 11:43 AM Srujana Mittapalli <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> Below reported scenarios are issues in the product. We need to deploy the
> patchs. Request you to share the confirmation for further analysis.
>
> Regards,
> Srujana.M
>
>
>
>
> On Fri, 28 May at 11:33 AM , Peter Wilson <
> peter.wilson@intellectdesign.com> wrote:
> Dear Balaji,
>
> The issue is not fixed till now. Please check and update the same on
> priority.
>
>
> Warm Regards,
>
> Peter Wilson | Human Resources | Intellect Design Arena
> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
> e: peter.wilson@intellectdesign.com
> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk,
> Kancheepuram District
> Chennai – 603103
> w: www.intellectdesign.com
>
>
>
>
> On Mon, May 24, 2021 at 7:44 PM Srujana Mittapalli <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Balaji Damodaran,
>>
>> As discussed over the call, the below reported employees' final closure
>> has been done. Because employees Reassign vacancy is not done.
>>
>> Please ask the role player to do the Reassign vacancy and do the final
>> close.
>>
>> Please revert for any further clarification.
>>
>> Regards,
>> Srujana.M
>>
>>
>>
>>
>> On Mon, 24 May at 10:22 AM , Srujana Mittapalli <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>> Hi Balaji Damodaran,
>>
>> We will check and update you shortly.
>>
>> Regards,
>> Srujana.M
>>
>>
>>
>>
>> On Fri, 21 May at 12:05 PM , Balaji Damodaran <
>> balaji.damodaran@intellectdesign.com> wrote:
>> [CAUTION: This email originated from outside of the organization, DO NOT
>> CLICK links or attachments unless you recognize the sender and know the
>> content is safe.]
>> Hi Srujuna
>>
>> Request your help on this
>>
>> ---------- Forwarded message ---------
>> , Hi Balaji Damodaran, As discussed over the call, based on your request we have moved the vacancy to new EREC role plyers. Please check and revert for any further clarifications. Regards, Srujana.M |
Need to be change remarks in clearance | Kindly get the following remarks captured in the HR Operations clearance
activity of Raj Kumar (P1221) for audit purpose. The clearance head will be “HR Operation” and the remarks
will be “ Medical
Insurance Recovery of Rs.1565/- to be done.” | updation request | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Please provide us few minutes, we will do the required update on clearance remarks and update you accordingly. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, As requested, we have updated the clearance remarks, please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Change in activity owner in clearance | HI Please change
the activity owner of Billing in employee clearance form to Latha B-00363 of ecode 27633. Regarrds Aishwarya | As per your requirement we have updated the Actor as 00363 for the Billing Clearance activity for the mentioned employee (27633 ). | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13687, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As per your requirement we have updated the Actor as 00363 for the Billing Clearance activity for the mentioned employee (27633 ). Please check from your end and let us know. Regards, Veerapandian R |
Error while doing any transaction | Hi, An error pops up while doing attendanc regularization / applying leave. Atatched screenshot. Regards Aishwarya | As discussed over the call we have been informed the issue is not occurring. | Product | Clarification | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, We are able to raise the leave request for the mentioned employee 26924. Please check from your end and showcase the issue if it occurs again. Regards, Veerapandian R, Hi Aishwarya KV, As we checked, We are able to raise the leave request for the mentioned employee 26924. Please check from your end and showcase the issue if it occurs again. Regards, Veerapandian R, Hi Aishwarya KV, As discussed over the call we have been informed the issue is not occurring. Please let us know if the same issue occurs again. Regards, Veerapandian R |
Self Appraisal submitted but not reflecting. | Dear Team, Please check for ECN : 84776, self appraisal submitted but yet the form is reflecting. Regards, Chaitali. | no error was reflecting | Customization | Configuration | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, From the below description, we understood that the Self Appraisal has been submitted by the employee however not getting displayed under the approver. Please provide us sometime, we will share the connectivity, analyze the same and update you. Thanks and Regards, Dhivya . V, Hi Rinoy Sebastin, We have not done any changes today, we were able to view that the Self Appraisal form is open for the employee, request the user to submit the form and verify, let us know in case of any concerns. Thanks and Regards, Dhivya . V |
error show in Employment Data Change - Additional Fields | Dear Team, Kindly check error show in employment Data Change - Additional Fields. Error - -- Transaction is pending for approval. Cannot modify... I already checked every where any approval pending not found | clear the queue entries PIMS_EMP_DATA_CHANGE_T | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern regarding unable to do the employment data change additional fields process due to the validation message as "Transaction is pending for approval. Cannot modify... " we will check and update you the same., Hi Sandeep Jangid, The query has been resolved. we are able to do the employment data change additional fields process, There is no validation message is displaying for the employee - 20126 - Raj Kumar Pooniya. Please do check and confirm, Hi Vartatharajakrishnan, that issue not a only with 20126, same error occur with all employee code., Hi Sandeep Jangid, The query has been resolved all the cases, please do check and confirm. |
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