subject
stringlengths
2
200
description_text
stringlengths
4
66.6k
cf_root_cause_analysis_rca
stringlengths
2
850
cf_product_type
stringclasses
3 values
cf_rca_type
stringclasses
5 values
cf_module_name
stringclasses
19 values
cf_sub_modules
stringclasses
79 values
cf_modules
float64
cf_known_issue
float64
cf_fix_type
float64
status_name
stringclasses
2 values
notes
stringlengths
23
32.1k
Spot section update in HRIS
Hi Veera, As discussed, I have deleted "Awesome Team" images and again uploaded to fix the order. Regards, Vasudev Tyagi 9560271909
Webfarming environment. Need to Sync in both the server.
Product
Configuration
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will check on the reported query and update you. ​ ​ Regards, Veerapandian R
Time in Time Out - Absent
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Adrenalin Team, I extracted Time in and time out Report and I saw this: [cid:c455b0d5-e8ea-4c66-8612-6f99b650c6a6] May I know why were they tagged as absent even if they worked more than 8 hrs already? Thank you This email and any files transmitted with it are confidential and may contain privileged and confidential information, including personal information protected by privacy laws. It is intended only for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, destroy all copies of the original message, and delete this e-mail from your system. This transmission may include personal information, which is protected by the Data Privacy Act of 2012. You hereby agree to use reasonable care necessary to prevent misuse of or unauthorized access of any personal information. You may only use or disclose the personal information for the purpose intended in this communication. You are only authorized to retain the personal information for as long as necessary to accomplish this purpose or as may be prescribed by law. Thereafter, you shall promptly return the document to the sender or destroy all copies of the document containing the personal information. GADC assumes no liability for direct and/or indirect damages arising from the user's use of GADC's e-mail system and services. Users are solely responsible for the content they disseminate. GADC is not responsible for any third-party claim, demand, or damage arising out of use the GADC's e-mail systems or services. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification provided
Product
Clarification
null
Absence
null
null
null
Closed
Hi TAMMY JIMENEZ, Please be informed that, the report will show the "first in time" and the "last out time" of an employee on the particular date. However to check for the correct attendance data of an employee, kindly navigate to the 'attendance calendar' and select the necessary date and check for the data. ​ For Example: The employee "0100000007" on attendance date "Apr-08-2021" has two entries, first sign in at 07:52 AM and the sign out at 08:06 AM, however after that "17:59 PM has an sign-in and sign-out", so the total hours will not get satisfied, so the system updated as Absent. We have attached a screenshot for your reference, kindly refer the same for clarification., Hi Anish, Noted on this. Is there a report or can I create a report where I will be able to see this without going to Attendance Calendar? Example, I want to see all employees with this kind of attendance (2 sign ins). Thanks [cid:ad7e330f-50b3-4dc9-9d46-a6aee57431b8] ________________________________ , Hi TAMMY JIMENEZ, Please be informed that, all the reports will show the 'first in time' and 'last out time' as per the product functionality. However you can only check for the actual in time and out time only via 'attendance calendar' form.
Adding VL Credits
Hi, We are trying to add VL Credits to 3 employees, but we cannot find them in the list of employees in the  Leave Balance Adjustment Module. How can we add them to the list?
Clarification
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Zigmort Jelaver Ragudo, ​ Please be noted employee will populated based on the eligibility. If the employee is not populated then that employee is not eligible as per the parameters from leave configuration form. note: as per seeing most of the parameters are marked except employment status, please check those 3 employee's current status in system. If still problem persist after the clarification please provide us the employee code. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
Unable to upload Email ID
Dear Team, Unable to update email ID of following employee in system. NBHC05658 Mahesh.Naruka@nbhcindia.com
Backend Update.
Product
Data Correction
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.66 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, ​ Please let us know the exact error you are getting while updating mail ID for below employee. ​ Regards, Judhistira.M, Hi Supulaxmi, As checked, mentioned mail id is already registered with below employee's old ID hence it was showing mail ID already exists message while updating. ​ Now we have removed mail ID from employee's old ID. Henceforth you will be able to update mail ID for the employee. ​ Please check and revert for further clarification. ​ Regards, ​Judhistira.M
Arrears Amount not calculating for few employees
We found that few employees' Arrears Days is getting calculated by system however their Arrear Amount is not getting calculated.
the Pa_CONFIMRED_NON_ZERO table doesn't have the entries. Hence while doing the pay process arrears are not calculating. Now we have executed the migrated scheduler.
Product
Clarification
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Vicky, Please join the below link, for the above-reproted concern. https://us02web.zoom.us/j/82889666367?pwd=QzBJM1E2RDV6R0s2aVI4bWFBSG5PQT09 ​ ​ Regards, Srujana Mittapalli, Hi Vicky Shah, As discussed over the call, the Pa_CONFIMRED_NON_ZERO table doesn't have the entries. Hence while doing the pay process arrears are not calculating.  Now we have executed the migrated scheduler. Please do the pay process and revert for any further clarification. Regards, Srujana.M ​
Reinitiate form- Goal setting - 21-22
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Gowtham, Pls reinitiate all the below promotion employees goal setting form. Pls recheck first properly in backend that they should not complete goals in the system for 21-22. Employee ID 702768 900426 705581 261415 010786 701508 900435 900445 702029 900126 010041 900476 050291 010600 900358 700805 900125 010981 900348 010782 900274 900353 900203 704389 900516 900446 900563 010665 900180 701009 010962 900108 900049 700814 000855 712517 900592 711363 Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Service request
Product
Service Request
null
Goal Management
null
null
null
Closed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] ++ Astrid Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyanamayee, As discussed, please call me once you are available to provide a remote session for a requested cleanup activity for the list of employees whose position is being changed now. Before the cleanup, please ensure the movement(Position change) is done in the system. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, We have done the cleanup and re-initiated the PMS for the provided list of employees as per the current template mapping in the system, except for below 7 employees who have already started acting on their Goal Setting. 010962 261415 900435 900446 900476 900516 900563 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Vacancy codes
Hi Team, Could you check the possibility of using old vacancy codes for new location, so that new employee creations can be done with the old vacancy codes. Thanks, Ansu Singh
provided the clarification
Product
Clarification
Candidate Portal
Training Management
null
null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ansu Singh, As per request, Can you please join the below connection we will check and let me know the solution ​ https://fastsupport.gotoassist.com/811053871​ Thanks and Regards Vijayakumar k, Hi Ansu Singh, ​ ​For the below description, Kindly create the new location code to map the employees, ​ Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Greeshma, As discussed, if you could look into the same, example this is the code for Banglore ARF location, can we use it for Bangalore AKR VAC_CSP_BANG_IT_472 Please check the possibility and let us know. Thanks, Ansu Singh, Hi Ansu Singh, In the below scenario we will check ​and revert back from our end. Thanks and Regards Vijayakumar k, Hi Ansu Singh, The below scenario can please use the mentioned code, If any facing issue kindly let me know. Thanks and Regards Vijayakumar k
Password generator email
Dear Sumithra, As discussed, Employees not receiving password emails.
adl_2009_19226
Product
Patch Deployment
null
Setup Adrenalin
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/13992, Hi Prakash Jadhav, We are working on this. we will provide you an update on the reason of mail error. ​ Thanks, Sumithra., Hi Prakash Jadhav, The mail error is resolved. We request you to check the same from your end and update on this.  ​ We will try to send the mails between 19 may till today after 9 pm as it may hang if we are doing the activity now.  ​ ​Currently mails are getting triggered. ​ Thanks, Sumithra.
For Deletion - Wrong Uploaded Attendance
Hi Good Day, Please delete wrong uploaded attendance of employees. Please refer to attached file and delete those highlighter in yellow. Thank you
Service Request
Product
Service Request
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; wbxapp 1.0.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Charisse Jane Abad, As per request we have deleted the highlighted changes. Please check & confirm. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Thank you for the assistance.
Re: Forms pending for approval
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, When employees views forms pending for approval in notification it shows 7 leave requests are pending for approval however; when he clicks on the form no requests are displayed. Kindly check this on priority. [cid:image001.jpg@01D753BA.49251B30] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image002.png@01D753BA.49251B30] ******************************************************************************************************************************************************************************************************************************************************* DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. ******************************************************************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
issue in leave workflow, foms pending due to it.
Product
Data Correction
null
Absence, Time and Attendance
null
null
null
Closed
null
Tax calculation error
Hi team Month tax is not considering the declared investment(Room rent) investment while payroll processing.please do the needful on priority.
null
Product
null
null
eTDS
null
null
null
Closed
user_agent: Mozilla/5.0 (Linux; Android 10; SM-T510) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.105 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lishma Soni, We will have a session and check on the below reported query. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Lishma Soni, As per checked, Rent declaration is not done by the employee. Please check for the same and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Yes,there were no error in the system.thanks for the coordination.
Error in Employee Onboarding
Dear Team, One of our employee is unable to do her onboarding. when she login into the system on-boarding page is not showing to her. Please look into it and revert. Employee code:21220831 (Aakanksha Gandhi) Screenshot is as attached. Regards Sasmita
User group Mapping
Product
Configuration
null
Application Access Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sasmita Mishra, Please be informed,the employee was not mapped to any user groups during employee creation,we have now provided the access through user group mapping form,please check and confirm us. ​ Regards Wasim, Thanks Washim, We will check and get back to you, meantime can u please help us with the process how u have done it for our understanding. Regards Sasmita, Hi Sasmita Mishra, Please be informed ,the employee was not mapped to any self groups that provides the access to forms like ‘Employee on-boarding’,’leave request’,’Attendance regularaization’. We mapped the employee to these groups using ‘User group mapping’ form. To check to which groups the employee is mapped into ,we can make use of ‘User group information’ form. Regards Wasim, Still there are error, not able to access the forms. please do check and confirm. Regards Sasmita, Hi Sasmita Mishra, Please find the below screenshot where on-boarding form access in available to Aakanksha Gandhi now, please proceed for onboarding. ​ Regards Wasim, ok, noted thanks
Over all remark by s2 seem incorrect
P1833 self appraisal; Report has been attached for your reference.
Clarification Provided
Product
Clarification
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/14110, Hi Surendra Kumar, We will check on the reported query and update you. ​ ​ Regards, Veerapandian R, Hi Surendra Kumar, Hope the issue with regard to remark of the mentioned employee has resolved. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Still not resolved, Hi Surendra Kumar, We request you to please verify the same and let us know the feedback. Regards, Jayakrishnan. N Product Support
Issue in Mobile App login
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Below employee face the issue in the marking of the attendance through mobile app. While he clicks for sign in, the location is not getting picked hence he is not able to mark the attendance. This happens twice in last one week., earlier we have uninstalled the app and download again and do the fresh signup. Please note the permission for location captured is enabled in the device. Name : Lakshminarayan V Employee Code : AIE-1060 Thanks & Regards, Dilshad Saifi | 9627952007 Amway India Enterprises Pvt Ltd. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Steps shared
Product
Clarification
Mobile Application
null
null
null
null
Resolved
Hi Dilshad Saifi, Please inform employee to check the Location settings in his mobile phone. Location should be 'ON' with high accuracy.  If it is in off status, make it ON and check in the Google maps whether it is fetching the current location. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran, I have already mention in my mail the location setting of the mobile is on. Thanks & Regards, Dilshad Saifi , Hi Dilshad Saifi, As per the trail mail, it is mentioned that the permission for Location is enabled, but we informed you to check Location should be 'ON' with high accuracy Location setting . Please check with him and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran, Please check there is only one option of access for the location in the app which is already on. Please let me know how to 'ON' with the location with high accuracy Location setting. [cid:image002.jpg@01D753E8.C3D715D0] Thanks & Regards, Dilshad Saifi , Hi Dilshad Saifi, 1. Please inform employee to navigate to Settings option in Phone. 2. Then search for the Location in that and make it ON if it is off status. 3. And Mode should be High accuracy in the location settings. ​ Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran, Please see my comments below. 2. Then search for the Location in that and make it ON if it is off status.: Its already on 3. And Mode should be High accuracy in the location settings.: There is no option for choosing high accuracy in the settings, please let me know how to do this. Thanks & Regards, Dilshad Saifi , Hi Dilshad Saifi, As discussed, please check with the employee on the Google maps the location is getting fetched. If it is not fetching the location setting needs to be checked. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandra, As discussed, please find the required screenshot of the location fetched in Google Map. [cid:image002.jpg@01D756E2.8A27A2D0] Thanks & Regards, Dilshad Saifi , Hi Dilshad Saifi, As discussed, please check the Location mapped to the employee is in Active status as well as Longitude & Latitude with Radius must be blank if geo fencing is not enabled. Please check and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi , As discussed, please check the location is active geo fencing is not enabled. [cid:image002.jpg@01D7585E.9939C870] Thanks & Regards, Dilshad Saifi , Hi, Please confirm if the issue resolved. Thanks & Regards, Dilshad Saifi , Hi, Please confirm if the issue resolved. Thanks & Regards, Dilshad Saifi , Hi Dilshad Saifi, Please join the below link, ​ https://us02web.zoom.us/j/88912174490?pwd=OUFxMXVvZVJtMk9nRitqRW8yMGdEUT09 Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Click here to join the meeting<https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWJhMGMzMGQtMjczMS00YTlmLWIyOTEtZjliZWI5NjYyMGVm%40thread.v2/0?context=%7b%22Tid%22%3a%2238c3fde4-197b-47b9-9500-769f547df698%22%2c%22Oid%22%3a%22a57c7cee-f915-4a65-ac09-f032aa912198%22%7d> Thanks & Regards, Dilshad Saifi , Hi Dilshad Saifi, As discussed, Mobile application is working fine and attendance is able to mark for the employee.  Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
Mobile Approval Issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Sneha Matlani , emp id - 891032 is getting employee approvals on her mobile app. Can you please remove the approval from mobile settings and only keep them to web application. [cid:image002.png@01D753B8.6080F170] Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image001.jpg@01D753B7.AE12FEC0] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Removed the Forms pending Form in the mobile application
Product
Clarification
null
null
null
null
null
Closed
Hi Sonali, As per request, We have removed the Forms pending Form  in the mobile application from our end, Kindly check from your end and share feedback. Thanks and Regards Vijayakumar k
employee movement
Dear Madam, Below employee is transfer from KOLHAPUR to KUDOLI.. After approval also employee is seen in old location only please do the needful. EM ID: 109290 [cid:image001.png@01D753B4.865F9A30] Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly "IndusInd Financial Inclusion Limited") Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
below reported employee location has been corrected.
Product
Service Request
null
Employee Movement
null
null
null
Closed
Hi Sowmya, We have checked, below reported employee location has been corrected. ​ Please check and revert for any further clarifications.  ​ Regards, Srujana.M
Facing issue while updating PAN
Mr. Bharat Sharma (P1167) is our ex employee and later he joined as a consultancy having emp. code. 1002 and not able to do on boarding and showing PAN no is already exist.
The mentioned Pan number (AYIPS6000Q) was already mapped to the old employee code (P1167) which is inactive. We have updated the inactive Id's Pan, UAN, and Aadhaar numbers as NULL. Now the changes can be done for the mentioned employee.
Product
Data Correction
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, We will check on the reported query and update you. ​ ​ Regards, Veerapandian R, Hi Surendra Kumar, The mentioned Pan number (AYIPS6000Q) was already mapped to the old employee code (P1167) which is inactive. We have updated the inactive Id's Pan, UAN, and Aadhaar numbers as NULL. Now the changes can be done for the mentioned employee. Please check from your end and let us know. Regards, ​Veerapandian R
Urgent
Dear Dhivya, Please resolve below CSPs: Ø 13873 Ø 14106 Ø 14107 ----------------------- Thanks & Regards, Surendra Kumar Central Support Mgr.-Enterprise Technology(Ops) 6th Floor, Antriksh Bhawan, 22-Kasturba Gandhi Marg, New Delhi - 110001 Phone: +91 11-23445308 Mob : +91 7290061339 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhousing.com&data=01%7C01%7Csurendra.kumar%40pnbhousing.com%7C906b028a403345dd87b408d74b18e2ee%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1&sdata=4Tlm0NPhGO1Wi8MenXjycl%2F3ghp6Va83tlneCqH0%2BZo%3D&reserved=0> [Email Signature] [cid:image002.jpg@01D2B226.91194720] :: DISCLAIMER :: The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in transmission. The e mail and its contents (with or without referred errors) shall therefore not attach any liability on the originator or PNB Housing Finance Limited (PNBHFL) or its affiliates. Views or opinions, if any, presented in this email are solely those of the author and may not necessarily reflect the views or opinions of PNBHFL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of authorized representative of PNBHFL is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any email and/or attachments, please check them for viruses and other defects. :: DISCLAIMER :: The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in transmission. The e mail and its contents (with or without referred errors) shall therefore not attach any liability on the originator or PNB Housing Finance Limited (PNBHFL) or its affiliates. Views or opinions, if any, presented in this email are solely those of the author and may not necessarily reflect the views or opinions of PNBHFL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of authorized representative of PNBHFL is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any email and/or attachments, please check them for viruses and other defects.
Clarification of other tickets
Product
Clarification
null
Employee Information
null
null
null
Closed
Hi Surendra Kumar, ​We have resolved the following tickets ->14106  ->14107​ ​ The ticket id is (13873) is pending with Dhivya. We will check with Dhivya and update the status of the ticket., Hi Surendra Kumar, The mentioned tickets has been resolved. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Clarifications on Transfer upload
Clarifications on Transfer upload. Clarified.
Clarifications
Product
Clarification
null
Transition Management
null
null
null
Closed
created_by: 2043020884409 time: 2021-05-28 05:38:29 UTC
Need to move pending PMS self appraisal transaction
P2539 ^ Sagar Khurana Now --  Ajay Gupta Need to moved  -- Jatul Anand’s (P0571)
As per your request we have moved the mentioned employee's Self Appraisal transaction from (P0421) to (P0571).
Product
Data Correction
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/14106, Hi Surendra Kumar, We will check on the reported query and update you. ​ ​ Regards, Veerapandian R, Hi Surendra Kumar, As per your request we have moved the mentioned employee's Self Appraisal transaction from (P0421) to (P0571). ​ Please check from your end and let us know. ​ ​ ​ Regards, Veerapandian R
Need to be clear goal setting
P0729 ^ Vijay Kumar Ray
As per the request we have cleaned up the Goals of the mentioned employee.
Product
Data Correction
null
Goal Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We will check on the reported query and update you. ​ ​ Regards, Veerapandian R, Hi Surendra Kumar, ​ As per your request we have cleaned up the Goals of the mentioned employee.  Please check from your end and let us know. ​ ​ Regards, Veerapandian R, IT has not been cleaned kindly check again,, Hi Surendra Kumar, The mentioned employee has submitted his goals and it is pending in approvers queue ('P0372'). Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Query in leave application of leaver
We are trying to apply COVID leave for 112034 from 26 April to 7th May, but getting error as you cannot apply for leave beyond your LWD. LWD of employee is 7th May. Please check and confirm
Data not received. Forms saved successfully with rough data.
Product
Patch Deployment
Separation Management
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 Edg/85.0.564.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Preyesh Correia, As per the product functionality, leave can not apply on LWD however as per the situation, we will check internally once and share the updates accordingly. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Preyesh Correia, ​Had spoken with you on the reported query. As of now user is not sending the data on the comments part hence we are flagging the ticket to "Pending Customer".  ​ To cross verify the same, we just try fill sample data and saved the form. The form says "Saved Successfully",  Once we received the data then we request to share the same to us.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Which data is required. Thanks & Regards, Preyesh Correia , Hi Preyesh Correia, Regret for innocence. Data has been posted incorrectly. We are checking feasibility on the below query. Once we received the update then we will share the same from our end. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Ok please let us know once done, as we need to process his salary. Thanks & Regards, Preyesh Correia , Please update so attendance can be updated to process ahead., Hi Preyesh Correia, We had an internal discussion on the reported query. will release the features in the product with some tentative timeline.  ​ Timeline for features release will be communicated at the earliest.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi, Please find below screenshot. [cid:image001.png@01D757C8.47B61530] Thanks & Regards, Preyesh Correia , Hi Preyesh Correia, Based on your request, we have enabled the options to apply leave in the "Leave Request" form for the last working date.  ​ As of now ,the changes has been made for your live environment. Official patches will be release by this week.  ​ Note: Change the covid leave past days configuration from 45 days and try apply. This configuration changes needs to done in the Leave configuration form for COVID leave.   Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
Fw: Absent Reminder COR6211 ,Ranjan Mishra
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, We have raised the resignation of the below employee EMP code and LWD is also approved. LWD was 31-03-2021 Can you check as to why the absent reminder is still going for the below EMP ID. Thanks Rishi Ranka ________________________________ From: Ranjan Mishra <ranjan.mishra@groupm.com> Sent: 28 May 2021 09:45 To: Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com>; Rishi Ranka <rishi.ranka@groupm.com> Subject: FW: Absent Reminder COR6211 ,Ranjan Mishra Hi Sarfraaz / Rishi, I am still receiving these absence reminders for my old emp id. Can you please help to stop them, also I am assuming this would be happening for the remainder of the team, can you please help. Regards, Ranjan From: Mconnect India <mconnect@groupm.com> Sent: 28 May 2021 01:15 To: Ranjan Mishra <ranjan.mishra@groupm.com> Subject: Absent Reminder COR6211 ,Ranjan Mishra Importance: High Hi, As per the attendance record on Mconnect you are marked as absent for the below dates. EMPLOYEEID EMPLOYEE NAME ATTENDANCE DATE IN TIME OUT TIME TOTAL HOURS ATTENDANCE STATUS OU LOCATION DEPARTMENT COR6211 Ranjan Mishra 06-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 07-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 10-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 11-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 12-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 13-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 17-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 18-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 19-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 20-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 21-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 24-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 25-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic COR6211 Ranjan Mishra 26-May-2021 - - - Absent Matrix Gurgaon-DLF Towers Programmatic In the current scenario of MRW you can still record your attendance everyday on mConnect if you are connected to VPN. Similarly your manager can approve on mConnect or through email using Approve / Reject button. Please refer the above summary to see the dates on which you are marked absent. As per the revised attendance regularization policy: Please note starting July, for each absence not regularized within a month, every employees’ PL balance will reduced. As part of the process further, any deduction made from the PLs wouldn't be reinstated in the future. (To illustrate: If your attendance regularization for 14th November 2020 is not approved by 12th December 2020 then 1 day of PL will be adjusted against 14th November 2020 without any option of reversal). We appreciate that all of you would understand that this process will help us managing the records appropriately. Action Required: 1. If you were PRESENT, but showing as ABSENT, then regularize your Attendance on Mconnect. In the search bar type ATTENDANCE REGULARIZATION, enter relevant details in all fields and SUBMIT. Once the same is approved by your reporting manager, the same reflect as Present on Mconnect. 2. If you were ON LEAVE, but showing as ABSENT, then apply for leave on Mconnect. In the search bar type LEAVE REQUEST, enter relevant details in all fields and SUBMIT. Once the leave is APPROVED by your reporting manager, then attendance will be updated on Mconnect. 3. If you have already APPLIED for regularization or leave on Mconnect, then follow up with your reporting manager to action the same. Important Note: Absent days may lead adjustment with PL if you have sufficient leave balance else loss of Pay in absence of above mentioned actions. Please regularize before EOD of 12th of the month and get it approved by your manager. Link to Mconnect: http://mconnect.ad.insidemedia.net/iEngine/MyZolog.aspx Should you have any problem in updating the attendance, do write back to attendance@groupm.com<mailto:attendance@groupm.com>. Regards, Talent Operations Team Mconnect Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Separation
null
null
null
Closed
Hi Rishi Ranka, Please be informed, system will trigger Absent Reminder Mail to the employees until their Final closure is done and deactivated in the system, Employee can pullback his Resignation until his Final closure and hence system will mark his attendance as absent till deactivation. ​ We also have a configuration where the days the employee post LWD were marked as Absent a can be removed during Final closure such is the product functionality. For further clarification please call me at 9962261263. ​ Regards wasim
Employee movement auto generate
Dear Team, we need to clarification on employee movement process, please call me for the discussion. 
employee movement auto generation not possible
Product
Clarification
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.66 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kuldeep Singh, Based on your request, clarification on the employee movement process, we will connect with you to discuss.   ​, Hi Kuldeep Singh, we have tried to call you but we could not reach you, Employee movement auto-generate is not possible. ​ we have explained to you how to change reporting manager and other functional manager changes in the employee movement.
rename fields & clarification required.
Dear Team, We need to rename of employment details fields. also describe reporting manager, functional manager & skip level manager, process flow.  
employee movement clarification provided
Product
Clarification
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.66 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Kuldeep Singh, Based on your concern, request us to rename of employment details fields. also describe reporting manager, functional manager & skip level manager, process flow.    we will discuss with you and update you accordingly., Hi Kuldeep Singh, As we have discussed, Please navigate to the "Employee movement" form and choose the Action type, Action and Action Reason as "Data Change", you are able to change the Reporting Manager and Functional manager of the employee based on the effective date. ​ we are unable to change directly the skip-level manager, it is the manager's reporting manager, it the manager's reporting manager is changed then it will change automatically. ​ At present, If any reporting manager is not approved of the employee movement changes then it will not move to the next level automatically.
Change Tab name of IFS No to IFSC Code
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Kindly change the tab name in Bank Details form IFS no to IFSC Code as early as possible. Screen shoot attached: [cid:2d041671-4fda-4e39-bf43-e6b56a13a181] ​ Thanks & Regards ​ TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:3929987e-bdb4-4d52-81da-88ab4a202c8e] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Label name change
Product
Service Request
null
Employee Information
null
null
null
Closed
Hi Tanuj Mukherjee, We will check and confirm you on the feasibility to change the IFS No to IFS code in the bank details. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Tanuj Mukherjee, As per request, We have modified the label name IFS No to IFSC Code in the bank details. Please find the attachment and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Completed. Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________
FW: Unable-to check leaves -East Team
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, PLS check and resolve. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Manoj Thakur Sent: Monday, May 24, 2021 11:26 AM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com>; Ronak Desai <ronak.desai@godrejagrovet.com>; Neeyati Shah <neeyati.shah@godrejagrovet.com> Subject: RE: Unable-to check leaves -East Team Not shown. From: Gyanamayee Swain Sent: Monday, May 24, 2021 11:16 AM To: Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>>; Ronak Desai <ronak.desai@godrejagrovet.com<mailto:ronak.desai@godrejagrovet.com>>; Neeyati Shah <neeyati.shah@godrejagrovet.com<mailto:neeyati.shah@godrejagrovet.com>> Subject: RE: Unable-to check leaves -East Team Hi, Pls let me know which one you are refereeing. Pls check leave ledger report to get full details on leave. Call Me for any further clarification. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Manoj Thakur Sent: Monday, May 24, 2021 11:14 AM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>>; Ronak Desai <ronak.desai@godrejagrovet.com<mailto:ronak.desai@godrejagrovet.com>>; Neeyati Shah <neeyati.shah@godrejagrovet.com<mailto:neeyati.shah@godrejagrovet.com>> Subject: Unable-to check leaves -East Team Hi Gyanamayee, I am unable to check the leaves / attendance report of East team in adrenalin. Kindly do need full. Best regards, Manoj Thakur Godrej Tyson Foods Ltd +91-8284955415 [godrej-tyson] ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Mapping gap in role
Product
Clarification
null
Application Access Management
null
null
null
Closed
HI Gyanamayee, As discussed, request you to please check the mapping given to the employee against his role through "Manage role player". And then check whether the below listed modules are mapped to the respective role via "Module Role Mapping". * Management Information System * Leave * Attendance Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai -600 130, INDIA Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474 "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". [image001]
Adrenalin Self Service without Contact Details
Hi, team! May I ask why does the employee E34-154-01 able to do self service without having contact details? 
Clarification
Product
Configuration
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, Kindly request employee to complete on-boarding process & we could see this employee is already added into self groups.. requesting you to remove from self groups in the user group mapping form. ​ Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, May I know what happened here, Priya? How can the employee be added to the self group when the details aren't completed?, Hi Zigmort Jelaver Ragudo, Please be noted that system will not automatically map into workflow self group this should be added manually be phoenix HR admin person. Please check with your team. Hope it helps. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
Ticket - Training attendance
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Wasim, Please reopen training attendance form for - Rotodynamics for pumps 2021. dated 27th May 2021. The training was by mistake submitted as completed by the training coordinator without doing adhoc nominations and marking them present. Thank you. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Backend Update
Customization
Data Correction
null
Training Management
null
null
null
Closed
Hi Kirti Ghule, Noted on your request,we will reopen the training and update once the same is resolved . ​ Regards Wasim, Hi Kirti Ghule, Please  be informed, we have now reopened the training attendance form for – Rotodynamics for pumps 2021. dated 27th May 2021, to mark the attendance of the employees, please check and confirm us. ​ Regards Wasim
Confirm Process Error
Hi, team! I'd like to ask the details caused by this error message upon running the confirm process. Please advise. Thank you!
Previous pay month mar15 data correction issue
Geo Product
Data Correction
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, ​We are checking the above concern, please tell if any changes done after employee's salary has been processed ? changes like employee deactivation/pay status changed/salary hold? Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, The answer is yes, Priya. We deactivated some employees from the rank and file group., Hi Zigmort Jelaver Ragudo, Please confirm the pay process & check now. We have rectified the concern from our end. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com
COMP OFF CONFIGURATION
Hi,  we have changed our comp off policy as below points maximum comp off accumulation 7 days  comp off request must be within 7days from working 
leave configuration change
Product
Configuration
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yogaraju M, As discussed ,Kindly join thissession https://fastsupport.gotoassist.com/663773949, connected , Hi Yogaraju M, As discussed over the call, We have understood that need two changes in COMPOFF ​Configuration. ​ 1. In an year employee can raise only 7 days of Comp off request system should not allow more than that 2. Employee should raise his Compoff request for the dates he worked in last 7 days from the current date only . ​ For Allowing employee to raise only 7 days a YEAR , We have done the change of configuration in Leave Configuration form as MAXIMUM APPLICATION per Year as 7 and Maximum number of days in each application is 1 so employee can raise only 7 days as year. For the Date range --as only for the raise comp off for the date past in 7 days from current date , IN leave Additional Configuration form choose the CO leave type and change the date range pick to 7 days .  ​ ​Kindly check the same and update us in case of clarification.
MRent declaration Details
We need urgently a report with Employee Name, ps no., monthly rent amount, landlord name & landlord PAN Number. In the existing Tax and Rent Export, we are unable to get Landlord Name & Landlord PAN number.  Its required urgently by us for our TDS filing on 31st May 2021.
Provided the data
Product
Data Correction
null
Payroll Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, ​Requesting you to connect the below link. ​https://fastsupport.gotoassist.com/883431505 ​, Hi KARTHIKEYAN. K, Please coonect the below linnk ​ https://fastsupport.gotoassist.com/108122775, Hi KARTHIKEYAN. K, As discussed over the call, We provided you the data which you asked for the details of Employee id, PAN details, Land lord Name, Land Lord Id. ​ Please check and confirm.
FW: Error while uploading the goals
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls look it on priority. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Sumathi R Sent: Saturday, May 29, 2021 7:07 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com> Subject: Fwd: Error while uploading the goals Dear Gyanamayee, Please look into. Regards, Sumathi Get Outlook for Android<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2FAAb9ysg&data=04%7C01%7Cgyanamayee.s%40godrejinds.com%7Cb95c1a0bfb7d47ead33608d922a6d8c2%7Cbfa3dfb091d54bf79a0cfbf6ff337187%7C0%7C0%7C637578922280980574%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=V%2Blh1V%2FqEswuucmNSAtJS%2BgaIO0YtwYc6NfytMkxpxc%3D&reserved=0> ________________________________ From: Salehundam Harish <salehundam.h@godrejagrovet.com<mailto:salehundam.h@godrejagrovet.com>> Sent: Saturday, May 29, 2021 5:42:55 PM To: Sumathi R <sumathi.r@godrejagrovet.com<mailto:sumathi.r@godrejagrovet.com>> Cc: Pravin Durgale <pravin.durgale@godrejagrovet.com<mailto:pravin.durgale@godrejagrovet.com>> Subject: Error while uploading the goals Dear Madam, PFA screenshot error("Weightage must be numeric") while uploading the goals of Mr Jaya Prakash(EDP No. 900702) [cid:image003.jpg@01D754B1.E9B0ED70] Regards, Harish ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Goal Management
null
null
null
Closed
Hi Gyanamayee, Goal Setting was not initiated for this reported employee. We have initiated the same and the employee will be able to save and submit his Goals. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
AHM - Not reflecting employees details in salary register report
Hello Team, Below mentioned employee detail is not reflecting in salary register. request you check and resolve on ASAP. Employee ID Employee Name ECWAHM00089 Bhatt Parthkumar Maheshchandra ECWAHM00959 Digant Rao ECWAHM02544 Ravi Pratap Singh Solanki ECWAHM02551 Soumya Virendrasingh Sachan ECWAHM02556 Vrunda Mukesh Daiya ECWAHM02563 Jigar Jayantibhai Marwadi
City was not mapped due to that employee not appeared in the salary register
Product
Clarification
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Humayu Tandurwala, From the below mail we understood that the given employees are not reflected in the salary register. ​ We are checking on the same, we will keep you updated through the Ticket portal. ​ Regards Prakash, Hi Humayu Tandurwala, The given employees are visible in the salary register, please download the same using the "Salary Register for the current month". Regards Prakash ​, Hello Prakash, I am not able to see employee details in HRMS of following employees hence it's not reflecting in salary register report. Request you to check and resolve on ASAP. Employee ID Employee Name ECWAHM00089 Bhatt Parthkumar Maheshchandra ECWAHM00959 Digant Rao ECWAHM02544 Ravi Pratap Singh Solanki ECWAHM02551 Soumya Virendrasingh Sachan ECWAHM02556 Vrunda Mukesh Daiya ECWAHM02563 Jigar Jayantibhai Marwadi, I am getting this error on every month. Request you to close this issue from the root of error., Hi Humayu Tandurwala, Based on the analysis we have found that City was not mapped for the given employees hence employee was not loaded in your login id ECWAHM02319. ​ We have mapped the city for those employees and they reflecting the salary register. Please download and check the same. Regards Prakash ​
HRMS User Manual
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please provide HRMS User Manual of all processes. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
User manual provided
Product
Clarification
null
Setup HRMS
null
null
null
Closed
Hi Palak sodhi, As requested, we have attached the user manual module wise in this mail. Please check the same and feel free to reach us for further clarification. Thanks & Regards, Greeshma, Dear Greeshma, Attachment is missing. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, ​ Please check the attachement. Thanks & Regards, Greeshma
RE: Disable Lapsed CL & SL Balance
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Can we get an update on this. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 From: Palak Sodhi [mailto:palak.sodhi@ayefin.com] Sent: 28 May 2021 15:37 To: 'ask.adrenalin@myadrenalin.com' <ask.adrenalin@myadrenalin.com>; 'iswarya.s@myadrenalin.com' <iswarya.s@myadrenalin.com> Cc: 'Vivek Raj' <vivek.raj@ayefin.com>; 'Inform HR' <informhr@ayefin.com> Subject: Disable Lapsed CL & SL Balance Dear Team, Please remove "Lapsed CL & SL" leave category option from HRMS. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
inactive the leave type
Product
Configuration
null
Absence, Time and Attendance
null
null
null
Closed
Hi Palak sodhi, From the reported query we understood that you would like to disable Lapsed CL and Lapsed SL category from HRMS application. Kindly navigate to "Leave Configuration"  form and select the leave type and changed the status as 'Inactive' and submit the form. So that it will not reflect in 'Leave Request' form. We tried to reach you to convey the same but call was not getting connected. Please refer the screenshot if you have any concerns feel free to reach us. ​ ​ ​ ​ ​ ​ Thanks & regards, Greeshma, ? Hi, Thanks for your Email. I am on personal emergency leave today. For any support related queries kindly publish a ticket in the portal. https://myadrenalincare.freshdesk.com/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
PMS Self Appraisal form
Rating is not showing
Rating issue
Customization
Data Correction
null
Performance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We will check the reported query on rating not showing for the reported employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Surendra Kumar, The same has been corrected. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Removing access to Compensation details
Removing access to Compensation details
Clarification
Product
Clarification
null
Application Access Management
null
null
null
Resolved
created_by: 2043020884409 time: 2021-05-29 12:25:38 UTC, Hi Archana, As requested, access to the form "Compensation Details" has been removed for the user group "HR Foundation - Self". Once the activity is completed and the form to be enabled to users, you can enable the same via Module Administration for the user group "HR Foundation - Self ". Supulaxmi or you can reach me for assistance during the same if required. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gowtham, Thanks a ton for your quick revert. Regards, Archana Guhagarkar Deputy Manager-HR HR Team , Hi Judhi, As discussed we need to enable this access to all employees to view their details. Regards, Archana Guhagarkar Deputy Manager-HR HR Team , Hi Archana and Supulaxmi,, ​ As discussed over the call, please enable the compensation details form access  for user group HR Foundation - Self via Module administration form. Please let us know if you face any difficulties on doing this. ​ Regards, Judhistira.M
RE: PMS - Competency Issue
Dear Srujana, We have noticed that for employee id 00167, does not have competency under his appraisal form (SS below). Could you please check and address the same. [cid:image001.png@01D754A2.72BD4240] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Goal setting competency status is showing in saved. Now we have corrected the status.
Product
Service Request
null
Performance Appraisal
null
null
null
Closed
Hi Nainesh, We have checked, goal setting competency status is showing in saved. Now we have corrected the status. ​ Request you to check and revert for any further clarifications.  ​ Regards, Srujana.M , Dear Srujana, Further to our conversation, please note this is still pending. Could you please look into this and address the same on priority. Regards, Nainesh , Hi Nainesh, We have checked, below reported employee competency id is not updated. Now we have corrected the same.  ​ The employee can able to view the competency in the performance appraisal form.  ​ Please check and revert for any further clarifications.  ​ Regards, Srujana.M, Thanks & noted Srujana, This is sorted. Regards, Nainesh
Goal Setting Issue - Emp Id 01304
Dear Srujana, We have issue with the goal setting process for our emp id 01304 (SS provided below), as we are unable to save the goals in the Goal sheet. Could you please check and address the same. [cid:image001.png@01D754A2.6B268280] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Rejected status has been updated
Product
Data Correction
null
Goal Management
null
null
null
Closed
Hi Nainesh, We have checked, below reported employee goals have been rejected that status you are unable to view now we have corrected the. Request you to check and revert for any further clarifications.  ​ Regards, Srujana.M, Dear Surjana, The issue is that the employee is unable to save the new Goals, we have 2 unsaved goals, which the employee is trying to save but unable to do so. Please check [cid:image001.png@01D75613.80CA2DE0] Regards, Nainesh , Hi Nainesh, As your request, we have saved the below-mentioned employee goals in HRMS.  ​ Please check and revert for any further clarifications.  ​ Regards, Srujana.M, Dear Srujana, Thanks & this is sorted. Regards, Nainesh
Employee movement
Dear Madam, Mr. Hemant kumar(72380) has transferred from Rohtak to Ambala. [cid:image001.png@01D7549F.FC6F12F0] Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly "IndusInd Financial Inclusion Limited") Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
employee movement details have been updated in spark.
Product
Service Request
null
Employee Movement
null
null
null
Closed
Hi Sowmya, ​ We have checked, employee movement details have been updated in spark. ​ REquest you to check and revert for any further clarifications.  Srujana Mittapalli
EMPLOYEE NOT ABLE TO APPLY CONVEYANCE OF AVAILABLE BALANCE
Dear Concern, Employee not able to apply conveyance reimbursement claim of available amount for the current month. Note: Claim was earlier applied & pulled back for correction second time employee unable to submit the claim with available amount.
Client end they resolved the issue
Product
Configuration
null
Claims and Reimbursments
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Parth Patel, Based on the below mail we understood that the employee was not able to apply the conveyance reimbursement. ​ We will provide the connection soon to get it resolved. Regards Prakash, Hi Parth Patel, As discussed the issue has been resolved at your end itself. Regards Prakash kumar
not able submit exit interview
P2244 Soumarsha Banerjee, is receiving below error when submitting Exit interview form. He has not entered any special characters in the text field. Please check and advise. 
null
null
null
null
null
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/
Reminder Error
Please find the attached mail. Please rectify the error he is getting reminder to approve the goal of his subordinate for whom he has already approved the goal. Please go through the attached mail to see the full detail Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:imagefb4f6e.JPG@2d2293a3.4c8e560c]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com>
duplicate records have been created in goal setting form.
Product
Data Correction
null
Goal Management
null
null
null
Closed
FYI Please revert to this Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:imageda775f.JPG@44b588a0.40b003da]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Hi Shreya, We are unable to open the attached mail format.  Request you to share the employee codes for further analysis. ​ Regards, Srujana.M, 14238 Sathish Kumar S – He is the manager he’s getting reminder to approve goal even though he has approved the same long back 15653 Pavan Sanjay Patil – He’s his reportee about whom Satish is getting reminder mail Best Regards Shreya Manager - Human Resources (Talent Management) M +91 7625018884 T +91 80 2237 8000 [cid:image7382e7.JPG@52b26deb.469e84db]<https://himatsingka.com> Himatsingka Seide Limited 10/24 Kumara Krupa Road High Grounds, Bangalore 560001, India www.himatsingka.com<http://www.himatsingka.com> , Hi Shreya, We have checked, duplicate records have been created in goal setting form.   Now we have removed those transactions.  ​ Please check and revert for any further clarifications. ​ Regards, Srujana.M
FW: Internal system error show in adrenalin
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Error while uploading goal file Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Production Ludhiana Sent: Saturday, May 29, 2021 1:21 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com> Subject: Internal system error show in adrenalin Dear madam, Not able to upload goal [cid:image001.jpg@01D7548D.7F655BF0] Regards, Ashutosh ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Violation of PRIMARY KEY constraint 'PK_PMSRVWMILE_LOAD'. Cannot insert duplicate key in object 'dbo.PMS_NEW_REVIEW_MILESTONE_T'. The duplicate key value is (443141c918f44589). Goal was saved despite the error
Product
Clarification
null
Goal Management
null
null
null
Closed
Hi Gyanamayee, The error seems to due to a duplicate milestone error when checked via the backend.  However, despite the error, the goal saved by employee was successful and is reflecting as Saved in Goal Setting form.  PFB screenshot for your reference. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Salary Register for May 2021 is blank
Hi I had confirmed the pay process for April 2021 but for May 2021 post processing the pay process the salary register doesn't contain any data its blank. Please fix and do the needful
Based on the analysis we have found that the employee code 12345 duplicated in the PA_HRMS_EMP_MAST hence pay process not started. ​
Product
Data Correction
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, Based on the analysis we  have found that the employee code 12345 duplicated in the PA_HRMS_EMP_MAST hence pay process not started. ​ We have removed the duplicate entry and pay process also completed. ​ Please download the salary register for the same. ​ Regards Prakash, Thank you its cleared
RE: Disable Lapsed CL & SL Balance
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please update on this. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 From: Palak Sodhi [mailto:palak.sodhi@ayefin.com] Sent: 28 May 2021 15:37 To: 'ask.adrenalin@myadrenalin.com' <ask.adrenalin@myadrenalin.com>; 'iswarya.s@myadrenalin.com' <iswarya.s@myadrenalin.com> Cc: 'Vivek Raj' <vivek.raj@ayefin.com>; 'Inform HR' <informhr@ayefin.com> Subject: Disable Lapsed CL & SL Balance Dear Team, Please remove "Lapsed CL & SL" leave category option from HRMS. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
inactive the leave
Product
Configuration
null
Absence, Time and Attendance
null
null
null
Closed
Hi Palak sodhi, From the reported query we understood that you would like to disable Lapsed CL and Lapsed SL category from HRMS application. Kindly navigate to "Leave Configuration"  form and select the leave type and changed the status as 'Inactive' and submit the form. So that it will not reflect in 'Leave Request' form. We tried to reach you to convey the same but call was not getting connected. Please refer the screenshot if you have any concerns feel free to reach us. ​ ​ ​ ​ ​ ​ Thanks & regards, Greeshma
Need to be move pending transaction
Resignation Application Emp Vijay Sharma P2537 TO : Gaurav Wig’s P1888
Actor change
Product
Data Correction
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We will move the transaction to the reported employee id and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Surendra Kumar, ​As requested we have moved the transaction to the respective approver. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Unable to upload Fuel in CTC
Dear Team, Unable to enter Fuel amount in Mr.NBHC01882 ^ Vishal Mishra CTC, kindly check and do the needful, it is very urgent. Regards, Supulaxmi Konar Hr-Operation
Clarification provided for CTC Upload
Product
Clarification
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.66 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi Konar, As discussed please upload the same using the "CTC_Upload_NBHC" template then Fuel will be uploaded into the system. ​ Regards Prakash
Semi Pay Process Access to Payroll Team
Hi, team! We've noticed the payroll management is not enough for the payroll team to access the 'semi pay process PHL'. Is it true that the 'semi pay process PHL' is under the HR foundation? Please do advise.
Configuration has been informed.
Product
Configuration
null
Payroll Setup
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/14157, Hi Zigmort Jelaver Ragudo, Please be informed that, the form name "Semi Pay Process PHL" can be accessed under "Payroll Management" module. In 'User Group Master' form, for the group name 'Payroll Management ' kindly provide only the Payroll Management rights and not the HR Foundation rights. Since both the module rights has been selected for the Payroll Management group, the form will be accessed from both the groups. Kindly update as necessary., Hi, Anish! We once used the payroll management only for the payroll masters but can't access the semi pay process. We tried to add the HR foundation feom the user group master if it'll work. We succeeded in the test and the semi pay process has been accessible to our payroll team., Hi Zigmort Jelaver Ragudo, Since the rights has been given for both the modules, the form will be visible for both the groups.  ​ Kindly now remove the HR foundation and just select only the Payroll Management in User Group Master for the Payroll group and then proceed for the Module Administration form and provide the necessary form rights for the "payroll management - admin" and check from your end for the form access and revert us with the feedback., Hi, Anish! We unchecked the HR Foundation in the Payroll Management - Admin but the semi pay process is still not visible. Please see our comparison screenshot. Thank you., Hi Zigmort Jelaver Ragudo, Sorry for the inconvenience happened. As per checking internally, the mentioned form 'Semi Pay Process PHL' is tagged under HR Foundation module, it can be accessed for the employee's who has rights for the said modules. However for the payroll faculties, you can give the rights only for this form by tagging them under the HR Foundation module and then the necessary payroll rights.
Authorized Absence
Dear Madam, Leave Name : AA-Authorized absence (LOP) It should be LOP for Leave Name : AA-Authorized absence (LOP) At time of Attendance Integration Report also it got LOP happened, it has become twice happened . Kindly resolve E.G : EMP 4173 he got 30 days LOPs instead of 15 LOPs. [cid:image001.png@01D75470.D39DBF40] Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly "IndusInd Financial Inclusion Limited") Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
LOP days has been added multiple times.
Product
Data Correction
null
Pay process
null
null
null
Closed
Hi Sowmya, As per your request, we have removed the duplicate LOPdays in Spark.  ​ REquest you to check and revert for any further clarifications.  ​ Regards, Srujana.M
Need to add participants for back date training
I want to add few participants in back dated training program which i couln't add before training started.
missed out at the stage of course schedule.
Product
Clarification
null
Training Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12160, Hi Rajan Thakar, As informed over the call, please join us in the below link: https://fastsupport.gotoassist.com/110175370 ​ Thanks, ​Sumithra., Hi Rajan Thakar, As informed over the session, we request you to use data upload option for creating the left out records and store the feedbacks manually in the employee attachments for future reference. We do not have an option to include employees for a course after status of course schedule directly in the front end  and we cannot provide feedbacks for the left out employees.  Thanks, Sumithra.
Arrears issue
Dear Madam, In attendance Integration Report Arrears are added for below 4 employees but not processed in May-21 Paysheet. Request you to kindly look it this. Thank you. EMPCODE EMPNAME Arrear Days 109663 Ravi Sharad Gaikwad 2 548 B.Ramu 2 14969 Ramana Mora 0.5 62030 Sanjeet Mahto 5 Regards, Sowmya Assistant Manager - Human Resources Bharat Financial Inclusion Limited (Formerly "IndusInd Financial Inclusion Limited") Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013 Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India. Phone : 8096660565 Extn : 040-39356195 CIN : U65999MH2018PLC312539 [A close up of a logo Description automatically generated] Rank # 31 Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
RO HO Normal pay group pay process got failed. Due to that arrears are not calculating. Hence we have executed the schedulers. Now Arrear days are reflecting. ​
Product
Service Request
null
Salary
null
null
null
Closed
Hi Sowmya, As discussed over the call, RO HO Normal pay group pay process got failed. Due to that arrears are not calculating. Hence we have executed the schedulers. Now Arrear days are reflecting.  ​ Request you to check and revert for any further clarifications.  ​ Regards, Srujana.M
Incorrect calculation of undertime
Hi, team! Please see the screenshot for your reference. As shown in the screenshot, the undertime has been miscalculated. May I know how the calculation works? Does the system adds the lunchbreak to the undertime?
Issue Fixed
Geo Product
Data Correction
null
Absence
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/14124, Hi Zigmort Jelaver Ragudo, We are checking this details from our end and will update you on the same., Hi Zigmort Jelaver Ragudo, We are working on this scenario with our internal team, we will update you on the same once the concern has been addressed., Hi Zigmort Jelaver Ragudo, This has been identified as a issue from our end. However we have deployed the fix for this concern from our end and we have executed the necessary scheduler's, now the undertime is not showing for the employee. Kindly check and confirm the same from your end., Hi, Anish! The undertime is still miscalculated. The employee requested for a half day leave, right? In addition to this, the employee has a total working hours of '3', this means that the employee's total hour will be (3 worked hours + half day leave(4 hours) = 7 total hours. There should be an undertime of one hour because the employee did not meet the 8 hours requirement., Hi Zigmort Jelaver Ragudo, Please be informed that, the employee's shift timing is '09:30 AM - 18:30 PM', the employee has an AR from '09:00 AM - 12:00 PM' this is the first half for the day. However the break timings for the shift will be '12:00 PM - 13:00 PM' and then employee filed leave for the second half of the day, so there will be no undertime calculated for the day for this mentioned employee.
Access to be removed to users
Access to be removed to set of users for "Compensation Details" form.
User group mapping access
Product
Clarification
null
Application Access Management
null
null
null
Closed
created_by: 2043020884409 time: 2021-05-30 18:43:41 UTC, Hi Jitendra, As discussed, please find attached a list of 35 users who were part of the "Hr Foundation - Admin" user group. Based on your confirmation on the users over the call, we have removed the users highlighted in yellow in the attached excel sheet. You can add them back to this group once the activity is completed from your end. Supulaxmi or anyone who needs assistance while adding the users back can reach me directly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
FW: Payslip header
Dears, The pay-slip for GCG Eng is having logo of GCG OI. [cid:image086901.PNG@93f3c204.4dbe67bd]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image6424e9.PNG@41ed1506.458f4b98]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image56bd3f.JPG@ffcb4c4a.4e9bd447]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Muhammad Anum Raza Bukhari Sent: Sunday, May 30, 2021 5:04 PM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com> Subject: Payslip header [cid:image001.png@01D75575.CBCE2BA0] [cid:image95498c.PNG@d31e60fc.46a9a131] A Ghobash Group Company [cid:image32eb2a.PNG@07dbbf9e.4db5ea4d]<https://www.linkedin.com/company/juman-energy-group> WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM> MUHAMMAD ANUM RAZA BUKHARI Chief Accountant M:+971 55 5533437 | T: +971 2 4196900 | Ext: 7161 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE [cid:imagea2a6c4.PNG@fa730d6b.45b8be6c]
clarification
Product
Clarification
Payroll Management
Salary
null
null
null
Closed
Hi Elton​, ​ Let me check and share you the feedback on this.  Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Hi Elton, We understood that the above mentioned point is raised long back during the year 2021. This might have already been closed or a workaround solution might have been suggested on-call or discussion but the ticket might not have been updated. Please review the ticket and let us know in case if this scenario still exists, so that we can proceed further with our analysis.  Regards Saravanan
FW: Auditors requirement
Dear Team, Please provide SOC 1 and SOC 2 report for adrenaline system as same is required by our auditors. Thanks & Regards Ankush Khanna AVP - HR & L&D SMC Group Landline: 011 - 30111000 Ext. 8780 / 8790 Mobile: 9650960021 akhanna@smcindiaonline.com <mailto:akhanna@smcindiaonline.com> www.smcindiaonline.com <http://www.smcindiaonline.com/> SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy From: Pawan Panwar <panwar@smcindiaonline.com> Sent: 25 May 2021 17:22 To: 'Ankush Khanna' <akhanna@smcindiaonline.com> Cc: 'Ajay Garg' <ajay@smcindiaonline.com>; reemagarg@smcindiaonline.com Subject: RE: Auditors requirement 19 General SOC 1 and SOC 2 report for aderalinne system Not Received Above is also required. Regards Pawan Panwar -- Disclaimer: This email and any files transmitted with it are confidential and are solely for the use of the individual or entity to whom it is addressed to. Any use, distribution, copying or disclosure of it by any other person is strictly prohibited. If you receive this transmission in error, please notify the sender by replying to this email and then destroy the message. Opinions, conclusions and other information in this message that do not relate to official business of SMC shall be understood to be neither given nor endorsed by SMC. Any information contained in this email, when addressed to SMC Clients is subject to the terms and conditions governing the client contract. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions. -- Disclaimer: This email and any files transmitted with it are confidential and are solely for the use of the individual or entity to whom it is addressed to. Any use, distribution, copying or disclosure of it by any other person is strictly prohibited. If you receive this transmission in error, please notify the sender by replying to this email and then destroy the message. Opinions, conclusions and other information in this message that do not relate to official business of SMC shall be understood to be neither given nor endorsed by SMC. Any information contained in this email, when addressed to SMC Clients is subject to the terms and conditions governing the client contract. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions.
clarification on SOC report
Product
Clarification
null
Setup HRMS
null
null
null
Closed
Hi Ankush Khanna, As discussed over the call, please check and share us the details on SOC for further clarifications. Thanks & Regards,  Mohamed Moosa A, Dear Moosa, Please go through following link for details: https://linfordco.com/blog/soc-1-vs-soc-2-audit-reports/ Regards Ankush Khanna, Hi Ankush Khanna, As discussed over the call, since the servers are on - premise and are maintained from your end , the SOC reports for your environment are not available from our end . We have attached VAPT report for the Adrenalin for your reference. Thanks & Regards,  Mohamed Moosa A, Hi Ankush Khanna, FYR Thanks & Regards,  Mohamed Moosa A
Emp #5692 - Please reject or return to Draft
Dear Adrenalin Support, May we request please to return to draft the attached joiner today, as we received the below email that the customer have changed the DOJ to 06-Jun-2021 instead of today 30-May-2021. Could you please do the needful. Thank you. Regards, Mona [cid:imagec7a3bc.PNG@ce61a250.4dafd7b5]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image6ef4a6.PNG@008adde3.43b3d253]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image74fe4f.JPG@3b9ea3d6.48a2f072]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Wael Mohamed Hussein Sent: Sunday, May 30, 2021 11:48 AM To: Mona-Liza P. Villadelgado Cc: Murtuza Hussain Subject: FW: another CVs Dear Mona, As per the customer feedback, Moayad will start working by Sunday 6th June, 2021. Best Regards,,, Wael Hussein [cid:image001.png@01D75549.803353E0]<https://www.gcg.ae> A Ghobash Group Company [cid:image002.png@01D75549.803353E0]<http://www.mps-uae.com/> [cid:image003.png@01D75549.803353E0]<https://www.linkedin.com/company/gulf-commercial-group_2> [Facebook]<https://www.facebook.com/GCG.ES> [Twitter]<https://twitter.com/GCG_ES> [YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ> WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM> WWW.GCG.AE<http://WWW.GCG.AE> WAEL MOHAMED HUSSEIN Project Manager – Enterprises M:+971 56 8883949 | T: +971 4 5281000 Ext: 5404 | Ext: PO Box:25940, Makeen Building, Airport Road, Dubai, UAE [cid:image007.jpg@01D75549.803353E0]<https://www.gcg.ae/uaepass/digitalsignature> From: Wael Mohamed Hussein Sent: Sunday, May 30, 2021 11:47 AM To: 'Alaa Qunsul'; Murtuza Hussain Cc: Ahmad Zuhir Aljabahji; Issam El Chayeb :ADEK-HQ Subject: RE: another CVs Dear Mr. Alaa, Thanks for your phone discussion. As communicated by the phone, Moayad will start working by Sunday 6th June, 2021. Best Regards,,, Wael Hussein From: Alaa Qunsul [mailto:alaa.qunsul@adek.gov.ae] Sent: Thursday, May 27, 2021 9:31 AM To: Wael Mohamed Hussein; Murtuza Hussain Cc: Ahmad Zuhir Aljabahji; Issam El Chayeb :ADEK-HQ Subject: RE: another CVs Thanks Wael for the updates. Regards; Alaa Qunsul From: Wael Mohamed Hussein <Wael.Hussein@gcg.ae<mailto:Wael.Hussein@gcg.ae>> Sent: Thursday, May 27, 2021 8:48 AM To: Alaa Qunsul <alaa.qunsul@adek.gov.ae<mailto:alaa.qunsul@adek.gov.ae>>; Murtuza.Hussain <Murtuza.Hussain@gcg.ae<mailto:Murtuza.Hussain@gcg.ae>> Cc: Ahmad Zuhir Aljabahji <Ahmad.Aljabahji@gcg.ae<mailto:Ahmad.Aljabahji@gcg.ae>>; Issam El Chayeb :ADEK-HQ <Issam.ElChayeb@adek.gov.ae<mailto:Issam.ElChayeb@adek.gov.ae>> Subject: RE: another CVs Dear Alaa, Please be informed that Moayad will be joining in your premises by Sunday morning. He had finalized all the needed documentation. Best Regards,,, Wael Hussein [cid:image001.png@01D75549.803353E0]<https://www.gcg.ae> A Ghobash Group Company [cid:image002.png@01D75549.803353E0]<http://www.mps-uae.com/> [cid:image003.png@01D75549.803353E0]<https://www.linkedin.com/company/gulf-commercial-group_2> [Facebook]<https://www.facebook.com/GCG.ES> [Twitter]<https://twitter.com/GCG_ES> [YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ> WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM> WWW.GCG.AE<http://WWW.GCG.AE> WAEL MOHAMED HUSSEIN Project Manager – Enterprises M:+971 56 8883949 | T: +971 4 5281000 Ext: 5404 | Ext: PO Box:25940, Makeen Building, Airport Road, Dubai, UAE [cid:image007.jpg@01D75549.803353E0]<https://www.gcg.ae/uaepass/digitalsignature>
Service request
Product
Service Request
Employee Creation
Employee Information
null
null
null
Closed
Hi Mona​, ​ Let me check the feasibility with the internal team and share the updates.   Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Dear Saravanan, Any update on this please? This is urgent. Thanks MOna [cid:image09bda9.PNG@86011c2d.4391fe47]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image476792.PNG@0b185158.4a8060bf]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagecc9fbb.JPG@b2196ee4.45ad5add]<http://www.abaninvestment.com> , Dear Saravanan, Any update on the below? The DOJ to be changed to 06-Jun-2021. Thank you [cid:image001.png@01D7589C.615DD200] [cid:imagebc9556.PNG@4279bf24.408adf05]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagefd1fd4.PNG@943253f1.44ae069a]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageeb5f64.JPG@bdf4e1eb.499b91f7]<http://www.abaninvestment.com> , Hi Mona​, ​ Below changes has been completed. Please check and confirm. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Dear Saravana, The new DOJ has been reflected to 06-Jun-2021. Thank you. Regards, Mona [cid:imageacd5ef.PNG@9aaafd1e.47bf6513]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imageeed5c7.PNG@c310b640.42ab5d07]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageafedbc.JPG@5f68f476.45a3c538]<http://www.abaninvestment.com> , Dear Support, This is done. thanks [cid:image6b58a9.PNG@ab43fb65.438cedca]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image21fc24.PNG@3d9551b2.4887a7a9]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image5a749f.JPG@1a67721e.4a8c0011]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. , This is done [cid:image659b46.PNG@1a4c4472.4da07d6f]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec9fc0b.PNG@14147433.4fa6ec97]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image2c3ebf.JPG@41a55bc7.4d97bb82]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. , I have closed this long time ago [cid:image11db57.PNG@8cdc4e13.41878f6c]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image8a8627.PNG@fd32564c.4e954687]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image81245a.JPG@e2eb8837.4091a200]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
RE: URGENT: Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine.
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-our team in pyramids has been reporting issues with the letters, please see below as they are not able to generate the letters at their end leading to employee complaints. Please connect with them as required and resolve it at the earliest. Ahmed-Please assist with the letters in the interim asap. Regards, Amit Sangha [cid:image32107b.PNG@a693616b.438f3891]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image38065e.PNG@d98d536f.408bf10a]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image58ccc9.JPG@436a0d81.4b9187d1]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Manuel Augustine [mailto:Manuel@phs.ae] Sent: Sunday, May 30, 2021 10:16 AM To: Ahmed Mohamed Habib Cc: Elton Dasilva; Amit Sangha; Lavinia Armstrong Subject: RE: URGENT: Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine. Importance: High Dear Ahmed, Good day! Kindly consider this as an urgent request and issue the salary certificate by today, as she applied for salary certificate on 03-May-2021 and till now we cannot download it from adrenalin. The details as follows: Name : Junalyn Arcos Pardinas Emp ID: 5522 Salary : AED3000 Letter Request: Salary Certificate(English) Addressing to: Philippine Embassy, Abu Dhabi, UAE [cid:image003.png@01D7553D.087C2A40]<http://www.facebook.com/pyramidshealthservices>[cid:image005.png@01D7553D.087C2A40]<http://www.phs.ae/>[A Ghobash Group Company][cid:image010.png@01D7553D.087C2A40]<http://www.phs.ae/> Manuel Augustine HR Assistant T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image016.png@01D7553D.087C2A40] From: Manuel Augustine Sent: Saturday, May 29, 2021 12:19 PM To: Ahmed Mohamed Habib <Ahmed.Habib@ghobash.com<mailto:Ahmed.Habib@ghobash.com>> Cc: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>; Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>; Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>> Subject: URGENT: Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine. Importance: High Dear Ahmed, Good day! Please find the trail mail below. Kindly prepare the salary certificate for Junalyn Pardinas and send it back to us for issuance. The details as follows. Name : Junalyn Arcos Pardinas Emp ID: 5522 Letter Request: Salary Certificate(English) Addressing to: Philippine Embassy, Abu Dhabi, UAE [cid:image026.png@01D7553D.087C2A40]<http://www.facebook.com/pyramidshealthservices>[cid:image005.png@01D7553D.087C2A40]<http://www.phs.ae/>[A Ghobash Group Company][cid:image027.png@01D7553D.087C2A40]<http://www.phs.ae/> Manuel Augustine HR Assistant T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image016.png@01D7553D.087C2A40] From: Manuel Augustine Sent: Thursday, May 27, 2021 4:07 PM To: Ahmed Mohamed Habib <Ahmed.Habib@ghobash.com<mailto:Ahmed.Habib@ghobash.com>> Subject: FW: Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine. Importance: High Hi Ahmed, Good day! Could you please check this application and let me know if there is any issue with her application. [cid:image026.png@01D7553D.087C2A40]<http://www.facebook.com/pyramidshealthservices>[cid:image005.png@01D7553D.087C2A40]<http://www.phs.ae/>[A Ghobash Group Company][cid:image027.png@01D7553D.087C2A40]<http://www.phs.ae/> Manuel Augustine HR Assistant T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image016.png@01D7553D.087C2A40] From: Manuel Augustine Sent: Thursday, May 27, 2021 9:19 AM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>; Ahmed Mohamed Habib <Ahmed.Habib@ghobash.com<mailto:Ahmed.Habib@ghobash.com>> Cc: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>> Subject: FW: Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine. Importance: High Dear Elton, Please see the below salary certificate request raised by Junalyn Pardinas(5522). But till now we were not able to see her request approved in the system. This is the second time she is applying and the same issue was happened before. Kindly check and let us know. [cid:image026.png@01D7553D.087C2A40]<http://www.facebook.com/pyramidshealthservices>[cid:image005.png@01D7553D.087C2A40]<http://www.phs.ae/>[A Ghobash Group Company][cid:image029.png@01D7553D.087C2A40]<http://www.phs.ae/> Manuel Augustine HR Assistant T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE [cid:image016.png@01D7553D.087C2A40] From: Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com> <Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com>> Sent: Monday, May 24, 2021 5:35 PM To: Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>> Subject: Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine. Importance: High Greetings, Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine. Now the request is pending with second level for approval. Letter Type : Salary Certificate Raised On : 24-May-2021 17:34 Required On : 31-May-2021 Remarks : Kindly refer to the email request to HR team/Manuel and Ms. Lavinia. Approver Comments: Approved. Thanks & Regards, Human Resource *********************** This is auto generated mail sent from Adrenalin. Do not reply for this mail "Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com>". To login, Navigate to 'http://hr.abaninvestment.com/adrenalin' *********************** DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Nationality for the employee is not available so the letter has gone for failed transaction.
Product
Clarification
Admin Module
Application Access Management
null
null
null
Closed
Hi Amit Sangha, For the below mentioned employee the Nationality field in "employee details" form is blank. Due to this the letter is not generating.  Adrenalin ME Support
RE: PHS payroll error
Dear Mani, Also the formula for PHS holiday OT should be ("GROSS")*12)/365)/8)*1.5) please correct the same asap. 102 HL_OT_CAL Holiday/ Week End Over Time calculation OTHERS FORMULA ((((dbo.original("BASIC")*12)/365)/8.5)*1.5)*([EXHW_OT_HR]+[HOL_OT_HR]) [cid:image1c9bd4.PNG@0019e0fd.44ae295a]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image864e05.PNG@bdb14a73.47a81a29]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image87297f.JPG@acb1ab80.41a942a3]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Elton Dasilva Sent: Sunday, May 30, 2021 9:36 AM To: arun.v@myadrenalin.com; saravanan.mani@myadrenalin.com Cc: 'Saravanan Mani' <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> Subject: PHS payroll error Importance: High Hi Team, I am getting error for PHS payroll. Also no salary is picking for employee 5691 Katheline Rebusora Luspo. [cid:image001.png@01D7553C.18E839B0]
null
null
null
null
null
null
null
null
Closed
This ticket is closed and merged into ticket 14184
PHS payroll error
Hi Team, I am getting error for PHS payroll. Also no salary is picking for employee 5691 Katheline Rebusora Luspo. [cid:image001.png@01D75537.3C43AF70] [cid:imagedfbb1a.PNG@0aea7812.438ce7c3]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image1e6b4b.PNG@976bcdef.459d58c0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagecac4a0.JPG@d8f2c521.48902a64]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
formula changes
Product
Data Correction
null
Salary
null
null
null
Resolved
?Hi Elton, Let me check and share you the feedback. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Tickets with IDs 14185 is merged into this ticket., Merged from ticket 14185 Subject: RE: PHS payroll error Description: Dear Mani,   Also the formula for PHS holiday OT should be ("GROSS")*12)/365)/8)*1.5) please correct the same asap.   102 HL_OT_CAL Holiday/ Week End Over Time calculation OTHERS FORMULA ((((dbo.original("BASIC")*12)/365)/8.5)*1.5)*([EXHW_OT_HR]+[HOL_OT_HR])        ABAN INVESTMENT Ghobash Group Operating Companies WWW.ABANINVESTMENT.COM    ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800  | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Elton Dasilva Sent: Sunday, May 30, 2021 9:36 AM To: arun.v@myadrenalin.com; saravanan.mani@myadrenalin.com Cc: 'Saravanan Mani' <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> Subject: PHS payroll error Importance: High   Hi Team,   I am getting error for PHS payroll.   Also no salary is picking for employee 5691 Katheline Rebusora Luspo.  , Hi Elton​, ​ Pay process error and OT formula has been updated. Please check and confirm,.  Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Still no salary picking for below staff. 5691 Katheline Rebusora Luspo 25-05-2021 Abu Dhabi Caregiver Services G3 - D SER Services F No 31.00 7.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 [cid:image30daaa.PNG@99b99624.4eab7019]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image67ac0a.PNG@bb125c48.44875fd0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image548de3.JPG@420f5c53.4396660d]<http://www.abaninvestment.com> , Hi Elton, ​ Its due to salary has been updated after the cutoff period. We have done the necessary cleanup to reflect in the current month payroll. Please check and confirm.  Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.
AR request validation error in Adrenalin Max__ functioning well in Web
Have increased the Past and Future days limit of raising AR from 15 to 30 Days in Adrenalin Configurator. After the change the mobile application is still not accepting the limit of 30 days whereas user can now do it from web successfully. 
Mobil patch deployed
Product
Patch Deployment
Leave Management
null
null
null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jagbir Dhull, ​We will check the configuration set up and update you on the solution for the same. ​ ​ Abirami K, Hi Jagbir Dhull, We have redirected to our mobile team, they were working on the AR limit configuration set up in the mobile application, once the patch released we will update you the same. ​ ​ ​Abirami K, REMINDER........ How much time will it take to get solution ......... Is there any time line...... , REMINDER ......., Hi Jagbir Dhull, can you please check and update whether the AR limit is working in mobile application,  bundle patch has been deployed in last friday for mobile. ​ Incase of anything please update us! ​ Abirami K
Holiday
Please rerun holiday of Dipolog branch on March 11, 2021. Thank you.
SP RUN
Product
Service Request
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/90.0.4430.216 Mobile/15E148 Safari/604.1 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/14288, Hi Racquel A. Reyes, ​As requested we have executed the scheduler.  Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
Attendance register
Please rerun attendance register on the following employees dated May 14, 2021: Employee number: 160202-09 16060103 20020202 18110104 Thank you
SP run
Product
Data Correction
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/90.0.4430.216 Mobile/15E148 Safari/604.1 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Racquel A. Reyes, As requested we have executed the scheduler. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
Appraisal Letters need to upload in the system.
Appraisal Letters need to upload in the system.
Letters uploaded in application server using common upload tool.
Product
Service Request
null
Job Data
null
null
null
Closed
created_by: 2043097241383 time: 2021-05-31 20:03:26 UTC, Hi Minal, ​ As requested, 372 appraisal letters (shared via google drive) have been uploaded successfully in the system. Request you to check and confirm. ​ Regards, Judhistira.M
Record Resignation - Modification error
Hi , Below mentioned employees LWD is 31 May 2021. when we did the modification the approval mail has not reached Manju's Queue. TG3393 - Ramanamurthy Venkata Kotamraju TG3177 - Gunashekar Baskaran please check and raise and approve the same. Thanks Karthik
reported point resolved after the slowness resolved
Product
Clarification
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: , Hi Karthik Sivakumar, As discussed yesterday, we understand that unable to modify the record resignation of the given employees.  During a check, the transaction has not been moved to the approvers bucket. ​ We will check and get back to you with a solution. ​ Regards Raghu.T, Hi Karthik Sivakumar, As discussed yesterday, we understand that the reported employee transaction has been processed once the application back from slowness. The reported slowness tracked on another ticket. ​ ​Regards Raghu.T
Final closure submission not allowing
Submit button not showing in final closure for these two employees. 102688 119537 System shows msg:"-- Transaction is pending for approval. Cannot modify..." but clearance is all completed. Please check
Employee have reportees they need tobe reassigned
Product
Clarification
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, As per the query , For employee 102688  have no pending Alert and for employee 119537 have reportees they need to be reassigned and then try to approve the transaction. Kindly do the same and update us in case of clarification.
RE: Adrenalyne JV error
Noted Madhu. Will check and revert. Dear @Saravanan Mani<mailto:Saravanan.Mani@myadrenalin.com>, Kindly look into the below on priority. Issue Quote: Adrenaline JV's are posted to our ERP without company code for GCGOI and GCG Engineering. CNS we got with company code, however for the housing and salary loan entries posted after 25th May doesn't have company code. Whereas EE&I has posted correctly. Please check this urgently. Thanks & Regards Bhaskaran M(Dubai): +971-568154555| M(India) & Whats app:+91-9884037438 | MS TEAMS:bhaskaran.r@hr-mx.net | https://www.myadrenalin.com/ "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Asif; know about the quality of services provided by me. My manager can be contacted atasif.r@myadrenalin.com<mailto:asif.r@myadrenalin.com> " From: Madhu Gogi <Madhu.Gogi@abaninvestment.com> Sent: Monday, May 31, 2021 5:36 PM To: Bhaskaran Ramaswamy <Bhaskaran.R@myadrenalin.com>; Saravanan Mani <Saravanan.Mani@myadrenalin.com> Cc: Amit Sangha <Amit.Sangha@abaninvestment.com>; Sadique Ahamed <Sadique.Ahamed@ghobash.com> Subject: FW: Adrenalyne JV error [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Bhaskaran, Adrenaline JV's are posted to our ERP without company code for GCGOI and GCG Engineering. CNS we got with company code, however for the housing and salary loan entries posted after 25th May doesn't have company code. Whereas EE&I has posted correctly. Please check this urgently. [cid:image001.png@01D75649.65240620]<http://www.abaninvestment.com/> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image009.png@01D75649.65240620]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> MADHU GOGI Sr. Business Application Manager M:+971 50 8572701 | T: +971 4 5961800 | Ext: 5204 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image010.jpg@01D75649.65240620]<http://www.abaninvestment.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Mohsin Khan Sent: Monday, May 31, 2021 5:25 PM To: Asadullah Rauf Mughal <Asadullah.Rauf@gcg.ae<mailto:Asadullah.Rauf@gcg.ae>>; Muhammad Umair <Muhammad.Umair@abaninvestment.com<mailto:Muhammad.Umair@abaninvestment.com>> Cc: Madhu Gogi <Madhu.Gogi@abaninvestment.com<mailto:Madhu.Gogi@abaninvestment.com>>; Chandan Pasupuleti <Chandan.Pasupuleti@abaninvestment.com<mailto:Chandan.Pasupuleti@abaninvestment.com>> Subject: RE: Adrenalyne JV error Dear Asad, Please co-ordinate with HR team as company segment is showing blank for Payroll_Date: 31-MAY-2021. Please find below screen shot for your reference. [cid:image011.png@01D75649.65240620] With Thanks and Regards, [cid:image001.png@01D75649.65240620]<http://www.abaninvestment.com/> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image009.png@01D75649.65240620]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> MOHSIN KHAN Oracle Technical Consultant T: +91 44 4959 5366 Pillar Chemicals Private Limited, 2nd Floor, Alagiriswamy Salai, KK Nagar, Chennai, India [cid:image010.jpg@01D75649.65240620]<http://www.abaninvestment.com/> From: Asadullah Rauf Mughal <Asadullah.Rauf@gcg.ae<mailto:Asadullah.Rauf@gcg.ae>> Sent: Monday, May 31, 2021 6:38 PM To: Mohsin Khan <Mohsin.Khan@abaninvestment.com<mailto:Mohsin.Khan@abaninvestment.com>>; Muhammad Umair <Muhammad.Umair@abaninvestment.com<mailto:Muhammad.Umair@abaninvestment.com>> Cc: Madhu Gogi <Madhu.Gogi@abaninvestment.com<mailto:Madhu.Gogi@abaninvestment.com>>; Chandan Pasupuleti <Chandan.Pasupuleti@abaninvestment.com<mailto:Chandan.Pasupuleti@abaninvestment.com>> Subject: RE: Adrenalyne JV error Dear Mohsin Please find attached. Reg [cid:image014.png@01D75649.65240620]<https://www.gcg.ae/> A Ghobash Group Company [cid:image015.png@01D75649.65240620]<http://www.mps-uae.com/> [cid:image016.png@01D75649.65240620]<https://www.linkedin.com/company/gulf-commercial-group_2> [Facebook]<https://www.facebook.com/GCG.ES> [Twitter]<https://twitter.com/GCG_ES> [YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ> WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM> WWW.GCG.AE<http://WWW.GCG.AE> ASADULLAH RAUF MUGHAL Chief Accountant M:+971 55 4997448 | T: +971 4 5281000 | Ext: 5434 PO Box:47257, Makeen Building, Airport Road, Dubai, UAE [cid:image020.jpg@01D75649.65240620]<https://www.gcg.ae/uaepass/digitalsignature> From: Mohsin Khan Sent: Monday, May 31, 2021 5:04 PM To: Asadullah Rauf Mughal; Muhammad Umair Cc: Madhu Gogi; Chandan Pasupuleti Subject: RE: Adrenalyne JV error Dear Asad, Could you please send us the log file for GTI - Adrenaline JV and GOB - Adrenaline Costing Detail Report submitted request. With Thanks and Regards, [cid:image001.png@01D75649.65240620]<http://www.abaninvestment.com/> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image009.png@01D75649.65240620]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> MOHSIN KHAN Oracle Technical Consultant T: +91 44 4959 5366 Pillar Chemicals Private Limited, 2nd Floor, Alagiriswamy Salai, KK Nagar, Chennai, India [cid:image010.jpg@01D75649.65240620]<http://www.abaninvestment.com/> From: Asadullah Rauf Mughal <Asadullah.Rauf@gcg.ae<mailto:Asadullah.Rauf@gcg.ae>> Sent: Monday, May 31, 2021 6:11 PM To: Mohsin Khan <Mohsin.Khan@abaninvestment.com<mailto:Mohsin.Khan@abaninvestment.com>>; Muhammad Umair <Muhammad.Umair@abaninvestment.com<mailto:Muhammad.Umair@abaninvestment.com>> Cc: Madhu Gogi <Madhu.Gogi@abaninvestment.com<mailto:Madhu.Gogi@abaninvestment.com>>; Chandan Pasupuleti <Chandan.Pasupuleti@abaninvestment.com<mailto:Chandan.Pasupuleti@abaninvestment.com>> Subject: RE: Adrenalyne JV error Dear Umair Please note that after running the costing detail report, no ID is generated nor ERP status is reflecting in the report. Please check & advice. [cid:image021.png@01D75649.65240620] [cid:image014.png@01D75649.65240620]<https://www.gcg.ae/> A Ghobash Group Company [cid:image015.png@01D75649.65240620]<http://www.mps-uae.com/> [cid:image016.png@01D75649.65240620]<https://www.linkedin.com/company/gulf-commercial-group_2> [Facebook]<https://www.facebook.com/GCG.ES> [Twitter]<https://twitter.com/GCG_ES> [YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ> WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM> WWW.GCG.AE<http://WWW.GCG.AE> ASADULLAH RAUF MUGHAL Chief Accountant M:+971 55 4997448 | T: +971 4 5281000 | Ext: 5434 PO Box:47257, Makeen Building, Airport Road, Dubai, UAE [cid:image020.jpg@01D75649.65240620]<https://www.gcg.ae/uaepass/digitalsignature> From: Asadullah Rauf Mughal Sent: Monday, May 31, 2021 4:29 PM To: Mohsin Khan; Muhammad Umair Cc: Madhu Gogi; Chandan Pasupuleti Subject: RE: Adrenalyne JV error Thanks, its working now. From: Mohsin Khan Sent: Monday, May 31, 2021 4:13 PM To: Muhammad Umair; Asadullah Rauf Mughal Cc: Madhu Gogi; Chandan Pasupuleti Subject: RE: Adrenalyne JV error Dear Asad, Could you please try now and confirm. Let us know if still facing the same issue. With Thanks and Regards, [cid:image001.png@01D75649.65240620]<http://www.abaninvestment.com/> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image009.png@01D75649.65240620]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> MOHSIN KHAN Oracle Technical Consultant T: +91 44 4959 5366 Pillar Chemicals Private Limited, 2nd Floor, Alagiriswamy Salai, KK Nagar, Chennai, India [cid:image010.jpg@01D75649.65240620]<http://www.abaninvestment.com/> From: Muhammad Umair <Muhammad.Umair@abaninvestment.com<mailto:Muhammad.Umair@abaninvestment.com>> Sent: Monday, May 31, 2021 5:20 PM To: Mohsin Khan <Mohsin.Khan@abaninvestment.com<mailto:Mohsin.Khan@abaninvestment.com>>; Chandan Pasupuleti <Chandan.Pasupuleti@abaninvestment.com<mailto:Chandan.Pasupuleti@abaninvestment.com>> Cc: Asadullah Rauf Mughal <Asadullah.Rauf@gcg.ae<mailto:Asadullah.Rauf@gcg.ae>>; Madhu Gogi <Madhu.Gogi@abaninvestment.com<mailto:Madhu.Gogi@abaninvestment.com>> Subject: FW: Adrenalyne JV error Dear Mohsin, Please advise. [cid:image001.png@01D75649.65240620]<http://www.abaninvestment.com/> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image009.png@01D75649.65240620]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> MUHAMMAD UMAIR Sr. ERP Consultant M:+971 52 5613931 | T: +971 4 5961800 | Ext: 5210 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image010.jpg@01D75649.65240620]<http://www.abaninvestment.com/> From: Asadullah Rauf Mughal Sent: Monday, May 31, 2021 3:46 PM To: Muhammad Umair; Chandan Pasupuleti Subject: Adrenalyne JV error Dear Umair Please find below error and do the needful. I want to create the JV in ERP and then import. [cid:image022.jpg@01D75649.65240620] [cid:image014.png@01D75649.65240620]<https://www.gcg.ae/> A Ghobash Group Company [cid:image015.png@01D75649.65240620]<http://www.mps-uae.com/> [cid:image016.png@01D75649.65240620]<https://www.linkedin.com/company/gulf-commercial-group_2> [Facebook]<https://www.facebook.com/GCG.ES> [Twitter]<https://twitter.com/GCG_ES> [YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ> WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM> WWW.GCG.AE<http://WWW.GCG.AE> ASADULLAH RAUF MUGHAL Chief Accountant M:+971 55 4997448 | T: +971 4 5281000 | Ext: 5434 PO Box:47257, Makeen Building, Airport Road, Dubai, UAE [cid:image020.jpg@01D75649.65240620]<https://www.gcg.ae/uaepass/digitalsignature> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Dynamic field not updated after upgrade
Customization
Data Correction
Payroll Management
Salary
null
null
null
Closed
Hi Team, ​ The subject issue has been already resolved and we have observed the JV for May & June Payroll. JV sent with the correct company code only. Let us know for any further assistance needed. Regards Saravanan
Change from KPI to Competency
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan; Can you please remove these two team members from KPI and place them on competency framework. 2655 Zahra Basheer Ali Mohamed 4057 Mohammad Umer Dar Abdul Rashid 1296 Abu Baker Harbee 4004 MUHAMMAD DUAD BOSTAN KHAN Thanks. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D75646.F99B8F60] [cid:image002.png@01D75646.F99B8F60] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
goal enabled
Product
Service Request
null
Goal Management
null
null
null
Closed
Hi ​Mam, Below employees has been moved to Pre-defined goals. Please let us know of any challenges.   Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., It is done. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [signature_715003964] [signature_1567228541] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
Re: Adrenalin missing 1 goal out of 5,please check and inform.
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Pls find below mail by user and resolve Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ From: Sushant V. Gosavi <sushant.gosavi@godrejagrovet.com> Sent: Monday, May 31, 2021 7:07:41 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Neelam M. Kasle <neelam.kasle@godrejagrovet.com>; Astrid Lobo <astrid.lobo@godrejagrovet.com> Subject: Adrenalin missing 1 goal out of 5,please check and inform. Dear Gyanamayee, As discussed with you, In the Adrenalin missing 1 goal out of 5,please check and inform. [cid:image001.png@01D7564F.FFDF7A40] Regards, Susshant goasvi ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Saved by employee during pending approval
Product
Data Correction
null
Goal Management
null
null
null
Closed
Hi Gyanamayee, The employee had saved a goal while it was pending approval, hence the saved goal was not reflecting in the approval screen. We have corrected the same now and all 5 goals are now reflecting for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167  Gowtham N
Re: Adrenalin not opening
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Gowtham, Pls look into it and resolve. Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ From: Ronak Desai <ronak.desai@godrejagrovet.com> Sent: Monday, May 31, 2021 7:17:24 PM To: Prohlad Mondal <prohlad.mondal@godrejagrovet.com>; GTFL IT SUPPORT <gtflitsupport@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Sajal Pal <sajal.pal@godrejagrovet.com>; Vijay Ranjvan <vijay.ranjvan@godrejagrovet.com>; Sonu Kumar <sonu.kumar@godrejagrovet.com>; Harsh Thakur <harsh.thakur@godrejagrovet.com> Subject: RE: Adrenalin not opening Gyan, Pl. look into it. Regards Ronak Desai From: Prohlad Mondal Sent: Monday, May 31, 2021 5:05 PM To: GTFL IT SUPPORT <gtflitsupport@godrejagrovet.com> Cc: Sajal Pal <sajal.pal@godrejagrovet.com>; Vijay Ranjvan <vijay.ranjvan@godrejagrovet.com>; Ronak Desai <ronak.desai@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com>; Sonu Kumar <sonu.kumar@godrejagrovet.com>; Harsh Thakur <harsh.thakur@godrejagrovet.com> Subject: Adrenalin not opening Hello Team . My adrenalin page is not opening .Showing waiting for gtflhr.gorejagrovet.com inthe time of putting user id & passward. Thanks & Regards Prohlad Mondal Godrej Tyson Foods Ltd Cont. No.-9748382486 ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Application Access Management
null
null
null
Closed
Hi Gyanamayee, Request you to please get the credentials from user and check once from your end if application login is happening or not in your system. And let us know your feedback. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Other Leave without pay - captured on Special Holiday/ resulted in LOP
Other Leave without pay - captured on Special Holiday/ resulted in LOP . Also need to under stand how auto leave debit scheduler ran on May 26, 2021 INES00387194 NITHIN DOMINIC 8589910556
ATT_WO_HOLIDAY SP change
Product
Patch Deployment
Attendance Management
Time and Attendance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, For the Full month LOP scenario (INES00385742) which was reported on 26-May-2021, we have executed the Auto leave debit scheduler on 26-May-2021 to resolve this issue. Attaching the Full month LOP screenshot for reference.  Due to that, the auto leaves debited on the 18-may-2021 holiday ​date.  The reported auto leave debited on holiday scenario is an issue in our product. We will check and get back to you with the solution., Hi Preethi, Could you please update on this, Hi Rohit Ritolia, As mentioned in our earlier update, The reported auto leave debited on holiday scenario is an issue in our product.  For the existing cases, we request you to ask the employee to cancel their incorrect OLW leaves on holidays. Post cancellation, the system will automatically consider it is an arrear in the upcoming payroll. ​ To restrict these cases in the future, we are simulating the same scenario and working with our product team in our Local environment. We will check with them and provide the closure date for this patch., what is the progress? is there a permanent solution?, Hi Rohit Ritolia, For the reported query, We are working with our product team for the permanent solution. We will check with them and share the closure date of the patch., Hi Preethi, Please update on this, Hi Rohit Ritolia, We have checked with the product team and the patch/permanent solution for the reported issue will be provided before this 19th June Attendance cycle. , Hi Preethi, Could you please update on this, Hi Preethi, Could you please update on this. Regards, Rohit , Hi Preethi, Please update on this. Regards, Rohit , ++Looping our team members. , Hi Rohit Ritolia, We have checked with our product team and identified the reported 'OLWP capturing for employees on holiday/weekly off, even though leaves applied for a single day' is an issue in the product. Issue description: If weekly off/holiday falls one day before the Attendance cut-off period end date(19th of every month as per current attendance configuration setting), then the auto leaves debit scheduler will debit the OLW for a weekly off/holiday even though leaves applied for a single day. This logic was not handled in the auto-debit scheduler. The reported cases only fall on the May month (i.e 18th is a holiday and the 19 is the attendance cut-off date). Due to that, the OLW leave debited on the holidays even though leaves applied for a single day. The above scenario is handled in the auto leave debit code level to restrict the reported issue in the upcoming payroll months(From June month). For the existing May month cases, we request you to ask the employees to cancel their incorrect OLW leaves on holidays. Post cancellation, the system will automatically consider it is an arrear in the upcoming payroll months.
Error of Tamilnadu PT
Dear Concern, kindly find below mentioned error for Tamilnadu PT. EMPLOYEE CODE  EMPLOYEE NAME  PT H002531  RAJ RAJARATHINAM R  0.00 H004944  Rajinikanth Sambandam Sambandam  0.00 B101007  S.GEORGE A.Siluvaimuthu FERNANDEZ  690.00 B101014  Jagadesh .Gopal Gopal  690.00 B101110  K P Gokul Kannan K B Parthiban .  0.00 TX55TEBT12  Tamilselvan S  315.00 Regards, Swapnil 8850927576
Pt location changed to TNCORP then it is started working
Product
Configuration
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/14278, Hi Yugandhara Chavan, Tomorrow morning we will provid the connection to get it done. Regards Prakash, Hi Yugandhara Chavan, Please find the below URL to join us through the Zoom connection. https://us02web.zoom.us/j/82686969546?pwd=aDFQdzlmNkJ2YTYvRUVIMFltZmZCdz09 Password  xr0usB Regards Prakash, Hi Yugandhara Chavan, We have mapped the TNCORP Ptlocation for the given employees. ​ Please do the pay process and check. ​ Current month PT will not deduct and it will deduct on August and Feb month. ​ Regards Prakash
tax component error
Dear Concern, kindly find below mentioned errors.. Employee Code  TaxComponent ShortName  Adjustment Amount  PayGroup ShortName  Upload Status 1  BT700015  MONTHTAX  -4428  MBBTOPAB  ~ Tax Component ShortName Does not exist while trying to insert 2  BT700025  MONTHTAX  -6688  MBBTOPAB  ~ Tax Component ShortName Does not exist while trying to insert 3  C200077  MONTHTAX  -2127  MBCBOPAB  ~ Tax Component ShortName Does not exist while trying to insert 4  HHOCCV03  MONTHTAX  -3023  MBCBOPAB  ~ Tax Component ShortName Does not exist while trying to insert 5  G64OFHR17  MONTHTAX  -2080  MBHROPAB  ~ Tax Component ShortName Does not exist while trying to insert 6  GO61MEHY01  MONTHTAX  -3652  MBHROPAB  ~ Tax Component ShortName Does not exist while trying to insert 7  H001665  MONTHTAX  -4349  MBHROPAB  ~ Tax Component ShortName Does not exist while trying to insert 8  H004997  MONTHTAX  -2082  MBHROPAB  ~ Tax Component ShortName Does not exist while trying to insert 9  H005710  MONTHTAX  -116  MBHROPAB  ~ Tax Component ShortName Does not exist while trying to insert 10  H005723  MONTHTAX  -7621  MBHROPAB  ~ Tax Component ShortName Does not exist while trying to insert Regards, Swapnil Desai 08850927576
Clarification provided for MonthTax upload
Product
Clarification
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Yugandhara Chavan, Tomorrow morning we will provid the connection to get it done. Regards Prakash, Hi Yugandhara Chavan, As discussed please upload the MonthTax using the "Salary upload Adjust" template through the Data upload. Please do the pay process and check after upload. Regards Prakash ​
System is too Slow
Sir,  the system is responding at very slow speed, difficult to fetch any report w.r.t. attendance and our Salary pay day is 1st of succeeding month.  kindly resolve the issue. 
server is up and working fine
Product
Clarification
Admin Module
Setup HRMS
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jagbir Dhull, As checked, HRMAX server is down and team is working on the same. We will notify once the server is up. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Jagbir Dhull, ​Server issue has been rectified and same is working fine. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Now it is working Fine, wish that we will not face such issue in future. , Sir, Lets put the status Close as of now, because your internal team is not trying to understand the issue. My sincere request is for pre-intimation on any such software update/downtime that slow down the speed or accessibility of the application as well web. Best regards, Jagbir Dhull Deputy Manager – Human Resources Roop Automotives Ltd. 19, Roz Ka Meo Industrial Area. Sohna, Gurgaon (122103) Haryana. India Phone: +91 0124 2262383 ext. 107 Fax : +91 124 2362568 Mobile: +91 9761007779 <http://www.roopauto.com/> www.roopauto.com E-mail : <mailto:jagbir.dhull@roopauto.com> jagbir.dhull@roopauto.com , CLOSED !! Best regards, Jagbir Dhull Deputy Manager – Human Resources Roop Automotives Ltd. 19, Roz Ka Meo Industrial Area. Sohna, Gurgaon (122103) Haryana. India Phone: +91 0124 2262383 ext. 107 Fax : +91 124 2362568 Mobile: +91 9761007779 <http://www.roopauto.com/> www.roopauto.com E-mail : <mailto:jagbir.dhull@roopauto.com> jagbir.dhull@roopauto.com
Role rights mapping
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please provide mapping as per the attached sheet Also add in below 4 user group mapping Role Name ADO-EMP CREATION ADO-MAKE OFFER TALENT ACQUISITION - ADMIN All ADRENALIN USER-TALENTACQ-SELF Thanks & Regards Viresh/ Human Resource Care Health Insurance, Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurgaon Tel - 01246141896 http://www.careinsurance.com<http://www.careinsurance.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork Call us 1800-200-4488 | E-mail us<mailto:customerfirst@religarehealthinsurance.com> | Network Hospitals<http://www.religarehealthinsurance.com/health-plan-network-hospitals.html> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Role player mapping upload has been done.
Product
Service Request
null
Setup HRMS
null
null
null
Closed
Hi RHICL3, We are working on the same. We will update it shortly. Thanks & Regards, Adrenalin Support 044-3024 7444, Hi RHICL3, We have uploaded the role .  Attaching the error sheet for your reference.     ​ User group have been updated.  Thanks & Regards, Adrenalin Support 044-3024 7444, Hi, Please check now Thanks & Regards Viresh/ Human Resource Care Health Insurance, Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurgaon Tel – 01246141896 http://www.careinsurance.com<http://www.careinsurance.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork Call us 1800-200-4488 | E-mail us<mailto:customerfirst@religarehealthinsurance.com> | Network Hospitals<http://www.religarehealthinsurance.com/health-plan-network-hospitals.html> , Hi RHICL3, The Given File have been uploaded.  Thanks & Regards, Adrenalin Support 044-3024 7444
test
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Test Thanks & Regards Viresh/ Human Resource Care Health Insurance, Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurgaon Tel - 01246141896 http://www.careinsurance.com<http://www.careinsurance.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork Call us 1800-200-4488 | E-mail us<mailto:customerfirst@religarehealthinsurance.com> | Network Hospitals<http://www.religarehealthinsurance.com/health-plan-network-hospitals.html> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Test
Product
Clarification
null
Application Access Management
null
null
null
Closed
Hi RHICL3, ​ We will check and let us know . Thanks & Regards, Adrenalin Support 044-3024 7444
FW: Adrenaline Error -0051
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Pls clear the block from backend. Employee is unable to login. Thanks Sonali From: Lochan Deshmukh <Lochan.Deshmukh@artfertilityclinics.com> Sent: 31 May 2021 17:56 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>; Amit Kasatkar <Amit.Kasatkar@artfertilityclinics.com> Subject: Re: Adrenaline Error [Image.jpeg] Get Outlook for iOS<https://aka.ms/o0ukef> Hi PFA the error . Regards Lochan ________________________________ From: Lochan Deshmukh <Lochan.Deshmukh@artfertilityclinics.com<mailto:Lochan.Deshmukh@artfertilityclinics.com>> Sent: Friday, May 28, 2021 5:18:32 PM To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com<mailto:Sonali.Srivastava@artfertilityclinics.com>>; Amit Kasatkar <Amit.Kasatkar@artfertilityclinics.com<mailto:Amit.Kasatkar@artfertilityclinics.com>> Subject: Re: Adrenaline Error [Image.jpeg] Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com<mailto:Sonali.Srivastava@artfertilityclinics.com>> Sent: Friday, May 28, 2021 11:09:02 AM To: Lochan Deshmukh <Lochan.Deshmukh@artfertilityclinics.com<mailto:Lochan.Deshmukh@artfertilityclinics.com>>; Amit Kasatkar <Amit.Kasatkar@artfertilityclinics.com<mailto:Amit.Kasatkar@artfertilityclinics.com>> Subject: RE: Adrenaline Error HI Lochan Pls send me screenshot of the error. Pls take it from one else's mobile.App doesn't allow to take screenshots. Thanks Sonali From: Lochan Deshmukh <Lochan.Deshmukh@artfertilityclinics.com<mailto:Lochan.Deshmukh@artfertilityclinics.com>> Sent: 28 May 2021 10:08 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com<mailto:Sonali.Srivastava@artfertilityclinics.com>>; Amit Kasatkar <Amit.Kasatkar@artfertilityclinics.com<mailto:Amit.Kasatkar@artfertilityclinics.com>> Subject: Adrenaline Error Dear Sonali , I am Facing this issue everyday and hence unable to mark my attendance . Kindly suggest the way forward Regards Lochan Get Outlook for iOS<https://aka.ms/o0ukef> [cid:81635eeb-24ce-44e8-a74d-b10ba2f6994c@INDPRD01.PROD.OUTLOOK.COM] Warm regards, Lochan Sent from my iPhone This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Blockage removed
Product
Data Correction
null
null
null
null
null
Closed
Hi Sonali Srivastava, For the above-reported employee mobile blockage removed, Kindly check and update us in case of any further clarification. ​ ​ Abirami k
Goal Setting queue
we received concerns that there are duplicate submissions of goal setting, we need to cleanup those queue and duplicate details. send a screenshot in ms teams for reference
Data clearance
Product
Clarification
null
Performance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?_method=get&amp;page=2&amp;requested_by=0&amp;wf_filter=all, Hi MG Miranda, We have resolved by clearing the  queue data. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net
FW: Adrenalin not Working
Hi, Pls find below screenshot, user is getting this error. So pls check and resolve. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Ekta Rawat Sent: Monday, May 31, 2021 5:48 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com>; Astrid Lobo <astrid.lobo@godrejagrovet.com> Subject: Re: Adrenalin not Working Hi Gyan I am able to land on the page with the shared link but its not functional. Regards Ekta Rawat ________________________________ From: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Sent: Monday, May 31, 2021 5:37 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>>; Ekta Rawat <ekta.rawat@godrejagrovet.com<mailto:ekta.rawat@godrejagrovet.com>> Subject: RE: Adrenalin not Working Hi Ekta, Pls check with below URL and revert. URL. https://gtflhr.godrejagrovet.com/adrenalin/iEngine/MyZolog.aspx Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Monday, May 31, 2021 5:22 PM To: Ekta Rawat <ekta.rawat@godrejagrovet.com<mailto:ekta.rawat@godrejagrovet.com>> Cc: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: RE: Adrenalin not Working Hi, You tried google chrome? Regards, Astrid From: Ekta Rawat Sent: 31 May 2021 05:12 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>>; GTFLHR <gtflhr@godrejagrovet.com<mailto:gtflhr@godrejagrovet.com>> Cc: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: Re: Adrenalin not Working [cid:image004.png@01D75643.50BA1950] ________________________________ From: Ekta Rawat Sent: Monday, May 31, 2021 5:06 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>>; GTFLHR <gtflhr@godrejagrovet.com<mailto:gtflhr@godrejagrovet.com>> Cc: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: Adrenalin not Working HI Astrid PFB the error on adrenalin. It stated that gtflhr unexpectedly closed the connection. Can you please help to resolve this? [cid:image005.png@01D75643.50BA1950] ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
Clarification
Product
Clarification
null
Security
null
null
null
Closed
Hi Gyanamayee, This error is network-related and is being faced only by a specific user which could be specific to the laptop/system. Request you to please get this checked with your IT team. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Pay confirmation
while doing pay process confirmation attached issue is showing. please reslove.
provided the clarification
Product
Clarification
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Amit Bhagat, From the reported query, we understood that you are getting the attached error in the 'confirm process'. ​ Request you to connect both the Live servers and share your anydesk number to check the reported query., Hi Amit Bhagat, As discussed over the call, Request you to connect both the Live servers and share your anydesk number to check the reported query. , Please connect Any Desk ID 293 921 636  server access is given, Hi Amit Bhagat, We have joined the session, we will check and provide the solution to you., Hi Amit Bhagat, During the check, we found that the Confirm process has been already completed for the Staff.  Now pay group's wage period is changed from May 2021 to June 2021 and all the staff pay group employee's data got confirmed.  In the 'show all process', the staff pay group data got deleted and not able to simulate the reported error because the wage period already moved to June. ​ If the same issue still persists for the next payroll cycle, you may "Re-open" this ticket at any point in time. ​ The same has been communicated to you over the call.
Prioritising F&F
please check for below employee F&F have triggered or not 513987 Sagrika Mahajan   LWD - 16-03-2021
The employee was available in the F& F screen.
Product
Clarification
Admin Module
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/login, Hi RHICL3,  We are working on the below query. We will update the same at the earliest. Thanks & Regards, Adrenalin Support 044-3024 7444, Hi RHICL3, The employee is available in the F&F  screen.   Please check and let  us know the feedadbck.  Thanks & Regards, Adrenalin Support 044-3024 7444, please share F&F triggers which have sent to the Department head., Hi RHICL3, ​ The  ​ F&F Settlement have no triggers  configured in HRIS.   We have clearance  trigger set and that can be viewed in Mail Viewer.  Attaching the data of mail sent date , please check the data of mail in the mail viewer.  Thanks & Regards, Alexander.c 
My Transaction > Approved by Me not reflecting forms correctly
Dear Team, This is to inform, Vinay Prakash Ahuja (C125803) approved the resignation form of his direct reportee Saurav Borthakur(C152456) on last Thursday i.e. May 27, 2021 (attached mail for reference). However, the same is not visible under his My Transaction > Approved by Me. (screenshot below) Ideally all forms approved in the last 30 days should be visible. Kindly assist in resolving the issue. [cid:image001.png@01D75643.B6DA0CE0] Nayomi Shah -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Manager - Human Resources M +91 9167710661 | D +91 22 48765525 [cid:image002.jpg@01D75643.B6DA0CE0]<https://www.iiflwam.com/> [cid:image003.jpg@01D75643.B6DA0CE0]<https://twitter.com/IIFLWEALTH> [cid:image004.jpg@01D75643.B6DA0CE0] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image005.jpg@01D75643.B6DA0CE0] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image006.jpg@01D75643.B6DA0CE0]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image007.jpg@01D75643.B6DA0CE0] <https://play.google.com/store/apps/details?id=com.iifl.monage> This message (including any attachments) is confidential and may be privileged. If you have received it in error, please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that this mail does not constitute an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. No warranty is given as to completeness or accuracy of the information herein and the contents of this message are subject to change without notice. Any comments or statements made herein do not necessarily reflect the views of IIFL Wealth Management Ltd ("IIFLW") or any of its group companies. Neither IIFLW nor its group companies assure that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interference. Neither IIFLW nor any of its group companies shall be liable for any improper or incomplete transmission of the information contained herein or for any delay in its receipt or damage to your system. Compliance Contact Details: Email id- legal-compliance@iiflw.com, Contact No-91 22-4876 5600.'
Configuration Change
Product
Configuration
null
Application Access Management
null
null
null
Closed
Hi Nayomi Shah, During analysis, we observed that "Adrenalin Configuration Editor" choose the configuration name as "RAISEDDATE" and found the configuration value  is "30" so the system will check raised date minus 30 will show in the front end application.  ​ Currently change the configuration value to 90 days. Once the changes done the form is getting loaded and same has been verified at our end.  This has been communicated and cross verified also.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
FW: EMPOWER Error
Dear Concern Attached below is the error and you are requested to resolve this issue on priority. Thanks Rgds Shankar Rawat From: Subhash Karn <subhash.karn@minosha.in> Sent: 31 May 2021 17:01 To: SHANKAR RAWAT <shankar.rawat@minosha.in> Subject: RE: EMPOWER Error Dear Sir, It's third party application and Please coordinate with adrenalin team to resolved this issue. From: SHANKAR RAWAT <shankar.rawat@minosha.in<mailto:shankar.rawat@minosha.in>> Sent: Monday, May 31, 2021 4:56 PM To: Subhash Karn <subhash.karn@minosha.in<mailto:subhash.karn@minosha.in>> Subject: EMPOWER Error Dear Sushash Following is the error while Logging in Empower. Kindly fix the error and confirm on priority. [cid:image001.png@01D7563E.1B575BB0] [https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
SQL SERVER is not connected , SQL Services are found to be not running
Product
Clarification
null
Setup HRMS
null
null
null
Closed
Hi Shankar Rawat, Please join  the below session link. https://fastsupport.gotoassist.com/305348765 Thanks & Regards,  Mohamed Moosa A, Hi Shankar Rawat, As communicated over the call, on our analyses we have found that the SQL SERVER is not connected , SQL Services are found to be not running. Hence the application runtime error occurs, we have now restarted the services and the SQL server is connected fine. ​ Post that the Application is running fine now and the same has been confirmed from your end. Thanks & Regards,  Mohamed Moosa A
Employee creation - approval
Hi , today we had around 11 New joinees , which has to be created. for approving 5 records i have spent nearly half a days time. when ever i approve it , it is going to failed transaction. need a action towards it. Thanks Karthik
changes done by infrateam
Product
Configuration
null
Workflow
null
null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: , Hi Karthik Sivakumar, As discussed yesterday, we understand that the employee creation process took time to complete also the transaction moved to failed state due to the slowness of the application. We are internally checking the route cause of this issue. ​ We will get back to you with a solution. ​ Regards Raghu.T, Hi Karthik Sivakumar, During a check with the internal team, there are some changes done by the infra team. we are monitoring the ​slowness from our end.  ​ ​We will keep you posted if anything is done on our end.  ​ Regards Raghu.T
FW: Goal sheets for FY'22 of my DRs
Hi Gowtham, Pls reverse Ashutosh sir’s goal setting-21-22 and revert. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I From: Arlene Clarence Sent: Monday, May 31, 2021 5:01 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com> Subject: FW: Goal sheets for FY'22 of my DRs Importance: High Dear Gyan, Please open and send back Ashutosh’s goal sheet FY21-22 urgently and confirm. Thanks dear. Arlene Clarence Prashant Vatkar’s Office [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I Cell : +91 9324384117 / 8779014405 Dir : +91 22 2519-5126 From: Prashant Vatkar Sent: Monday, May 31, 2021 4:43 PM To: Arlene Clarence <arlene.clarence@godrejagrovet.com<mailto:arlene.clarence@godrejagrovet.com>>; Suhas Advant <suhas.advant@godrejagrovet.com<mailto:suhas.advant@godrejagrovet.com>>; Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com<mailto:ashutosh.deshpande@godrejagrovet.com>> Cc: Abhishek Kumar <abhishekkumar@godrejinds.com<mailto:abhishekkumar@godrejinds.com>> Subject: Re: Goal sheets for FY'22 of my DRs Arlene, There is a change in Ashotosh’s goal sheet which I have discussed him – he will add one more goal on Sales commercial SOP adoption with 10% wt which will be identical to that of Suhas’ including the MOP. Best Regards, Prashant Vatkar CEO – Godrej Tyson Foods Ltd. [/var/folders/hf/798dzdvx2v39tj1_v7qjt6240000gn/T/com.microsoft.Outlook/WebArchiveCopyPasteTempFiles/cidD692693D-A0A3-47FD-9932-67C04A4511A2] From: Arlene Clarence <arlene.clarence@godrejagrovet.com<mailto:arlene.clarence@godrejagrovet.com>> Date: Monday, 31 May 2021 at 4:11 PM To: Prashant Vatkar <prashant.vatkar@godrejagrovet.com<mailto:prashant.vatkar@godrejagrovet.com>> Cc: Abhishek Kumar <abhishekkumar@godrejinds.com<mailto:abhishekkumar@godrejinds.com>> Subject: RE: Goal sheets for FY'22 of my DRs Dear Prashant, PFA compilation of Kuldeep, Jayant, Ashutosh, Sachin and Lokesh as of now. Will update as and when it is received post their discussion. Thanks & Regards, Arlene Clarence Prashant Vatkar’s Office [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I Cell : +91 9324384117 / 8779014405 Dir : +91 22 2519-5126 From: Prashant Vatkar Sent: Monday, May 31, 2021 4:02 PM To: Arlene Clarence <arlene.clarence@godrejagrovet.com<mailto:arlene.clarence@godrejagrovet.com>> Cc: Abhishek Kumar <abhishekkumar@godrejinds.com<mailto:abhishekkumar@godrejinds.com>> Subject: Goal sheets for FY'22 of my DRs Hi Arlene, Can u pls share every EOD the bunch of goal sheets of my DRs that I close with Abhishek. U can send the files completed till yday now and by EOD the others as the discussions get over. Best Regards, Prashant Vatkar CEO – Godrej Tyson Foods Ltd. [/var/folders/hf/798dzdvx2v39tj1_v7qjt6240000gn/T/com.microsoft.Outlook/WebArchiveCopyPasteTempFiles/cidD692693D-A0A3-47FD-9932-67C04A4511A2] ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
Service request
Product
Service Request
null
Goal Management
null
null
null
Closed
Hi Gyanamayee, As informed over the call, the goals of "261415 - Ashutosh Deshpande" have been reversed and moved to saved stage. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
FW: please help me to resolve error
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls check. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Sona Kotwal Sent: Monday, May 31, 2021 5:02 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Suresh Borate <suresh.borate@godrejagrovet.com>; Astrid Lobo <astrid.lobo@godrejagrovet.com> Subject: please help me to resolve error [cid:image001.png@01D7563E.BB4EE570] ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Goal Management
null
null
null
Closed
Hi Gyanamayee, We found that the employee has already saved the goal for which she has reported the error. Maybe the employee corrected the content and saved the same. Please check with the user now and confirm if the issue still persists. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
FW: $$$ Scheduler Run issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, There is a scheduler run issue for the date 27TH May 21. Below is the screenshot, Please do needful. I have raised ticked to my IT team also got revert on above attached mail. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> [cid:image006.png@01D7563E.50524910] Append the message with the disclaimer 'Visit us at http://www.ageasfederal.com ============================================================================================ This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.'. If the disclaimer can't be applied, attach the message to a new disclaimer message. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Scheduler & all other services stopping & starting night time.
Product
Service Request
null
Absence, Time and Attendance
null
null
null
Closed
Hi Nilesh, As informed over the call, we have executed the scheduler manually for 27th May 2021. Please check and confirm. Also, we have initiated a separate mail chain with IT with relevant screenshots, including you all as well for further tracking on the reason for this occurrence. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 ,
Lop reversal
Dear Team, As per request, We have changed the Lop days the reported employee  from our end, Kindly check from your end and share feedback. Emp_code: 7995
Lop reversal
Product
Data Correction
null
Separation Management
null
null
null
Closed
created_by: 2043097241351 time: 2021-05-31 11:22:56 UTC
error in employee basic information
Error in employee basic information-- need guidance.
miscellaneous field values not given
Product
Clarification
null
Job Data
null
null
null
Closed
created_by: 2043097241532 time: 2021-05-31 11:10:02 UTC
FW: Error in movement - Mr. Rakesh Kumar Singh ( E Code – 103387).
Dear Gowtham, Please find below issue while Central Location HR doing movement for Employee code – 103387. Error is coming after clicking on Go after selecting employee Name and code. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> From: Mrunalini Pratap Rane <mrunalinir@tce.co.in> Sent: 31 May 2021 16:22 To: Vinay Kumar Singh <vinays@tce.co.in> Cc: Ganesh Vitthal Chavan <gchavan@tce.co.in>; Karuna S. Khanvilkar <karunak@tce.co.in> Subject: FW: Error in movement - Mr. Rakesh Kumar Singh ( E Code – 103387). Dear Vinay, As discussed. Getting Error in movement of Mr. Rakesh Kumar Singh ( E Code – 103387) Error msg displayed : “Internal System Error Contact Your Administrator” Regards, Mrunalini Rane From: Ganesh Vitthal Chavan Sent: 29 May 2021 21:36 To: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Cc: Akshata S Mulay <akshatamulay@tce.co.in<mailto:akshatamulay@tce.co.in>> Subject: Error in movement - Mr. Rakesh Kumar Singh ( E Code – 103387). Dear madam Facing below error while movement of Mr. Rakesh Kumar Singh ( E Code – 103387). Request to check & advise. [cid:image001.jpg@01D754D2.A09873D0] [cid:image002.png@01D754D2.A09873D0] ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
contract end type is in different format
Product
Data Correction
null
Employee Information
null
null
null
Closed
Hi Vinay Singh, We suspect data problem for the following error. Please join us in the below link to check the same.  https://us02web.zoom.us/j/81549717676?pwd=V29rZnE4dGQ2TStMUGJqRExRZVVWUT09 The call was left unanswered while we tried reaching you. Please call us back at your convenient time.  Thanks, Sumithra., Hi Vinay Singh, We have corrected the contract end date  data from backend. We will check the RCA and will update you further on this.  Thanks, Sumithra. ​, Dear Ms. Sumithra, It has been solved for reported employee. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ,
Provision for this month
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please share the provision for this month, as today is the last date to share with my finance team, request if you can quickly provide. -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
monthly CR data
Product
Clarification
null
Setup HRMS
null
null
null
Closed
Hi Jatin, The provision for May month is 0.5 Man Day Effort. Below are the tickets for your reference. ? 12942 12816 12947 13069 13508 13651 13653 Thanks & Regards, Mohamed Moosa A ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: moosa.m@myadrenalin.com<mailto:moosa.m@myadrenalin.com> ________________________________
Confirmation approval error.
One Confirmation is pending for approval with 90016 ^ Ashok Kumar Dash while approving the form is getting error , please check and update. 
Approver not having the form access. So suggested to complete the onboarding form and approve the pending form.
Product
Clarification
null
Application Access Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, Post analyzing, we found that the mentioned employee not completed their onboarding process due to that the approver doesn't have access to the "forms pending for approval" form and getting the oops error. ​ Attaching the screenshot of the forms for your reference. Please ask the 90016 employee code to complete his onboarding form. Post completion of his onboarding process, the other form access like forms pending for your approval, Leave request..., will automatically enable in the application. ​
PF Contribution - 12% from Basic
Hi We are deducting the PF as 12% from basic for the below mentioned employees therefore it has been captured and it has to be forecast likewise in the TDS computation part too. Please do the necessary changes and let us know for further process Employee Code Employee Name 10060 Shankar P 11066 Vasanthi P 11122 Ezhilarasan P 11217 Yegna Ramakrishnan 11815 A Seetharaman 11882 R Ramesh 11926 Rajkumar 12230 Lalit Kumar Rout
Done the changes
Product
Configuration
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, Based on your request we have checked and found that the mentioned employees 10001 and 10002 has been mapped in the Cost center 'SECOM' so it will consider only the Basic amount 200700 PF CALCULATION = 200700 * 0.12 = 24084 FORMULA FOR PF CALCULATION PF GROSS:  CASE WHEN ISNULL(DBO.EVALUE("COSTCENT_NAME"),0) = "SECOM" THEN [BASIC] WHEN ISNULL(DBO.EVALUE("COSTCENT_NAME"),0) <> "SECOM" AND ([BASIC]+[SPA]+[PERALL]+[INCRARR])>=15000 THEN 15000 WHEN ISNULL(DBO.EVALUE("COSTCENT_NAME"),0) <> "SECOM" AND ([BASIC]+[SPA]+[PERALL]+[INCRARR])<15000 THEN ([BASIC]+[SPA]+[PERALL]+[INCRARR]) ELSE 0 END PF: CASE WHEN ISNULL(DBO.EVALUE("N_PF_FLAG"),0)=1 THEN 0.12*[PFGROSS] ELSE 0 END
FW: difficulty in goal updation
Dear Gowtham, Pls check and resolve . she is trying to save but unable to save her goals and it has not crossed MOP 's word limit but still it is not taking. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Madhuri Tamhane Sent: Monday, May 31, 2021 3:14 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: difficulty in goal updation [cid:image001.png@01D7562F.8CB87730] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
PMS_MEASURE_MAX_LENTH value increased
Product
Configuration
null
Goal Management
null
null
null
Closed
Hi Gyanamayee, The below mentioned configuration was set as 500, so the system was throwing validation as the description was more than 500 characters. However, the validation was misleading, as it said 2500. PMS_MEASURE_MAX_LENTH We have now changed the config value to 2500 so that employees can fill up to 2500 characters.  Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
FW: Goal Setting for PMS 2021-22 raised by 900642 - Gajanan Dhole has been approved by Sonal Raich
Hi, Pls check, notification is showing only 1 goal whereas he has submitted 7 goals and manager approved it also. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Sonal Raich Sent: Monday, May 31, 2021 3:21 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Gajanan Ramdas Dhole <gajanan.dhole@godrejagrovet.com> Subject: Fw: Goal Setting for PMS 2021-22 raised by 900642 - Gajanan Dhole has been approved by Sonal Raich Hi Gyanamayee, Pls, refer below mail I am Approved all 7 Goal but only received 1 goal conformation , pls, cheek & conform. Regards, Sonal Raich Godrej Tyson Foods Ltd. 09545515568 ________________________________ From: HR@GTFL.COM<mailto:HR@GTFL.COM> <HR@GTFL.COM<mailto:HR@GTFL.COM>> Sent: Monday, May 31, 2021 9:24 AM To: Sonal Raich <sonal.raich@godrejagrovet.com<mailto:sonal.raich@godrejagrovet.com>> Subject: Goal Setting for PMS 2021-22 raised by 900642 - Gajanan Dhole has been approved by Sonal Raich [ EXTERNAL MAIL ] The goals set by 900642 - Gajanan Dhole for PMS 2021-22 has been approved by Sonal Raich. Employee No : 900642 Employee Name : Gajanan Dhole RaisedOn : 2021-May-31 13:00 Designation : K0-Officer Grade : LEVEL 1 (OFF TO AM) Mail Id : gajanan.dhole@godrejagrovet.com<mailto:gajanan.dhole@godrejagrovet.com> Review Period : PMS 2021-22 Detail : GOAL NAME GOAL CATEGORY GOAL DUE DATE WEIGHTAGE STATUS MANAGER COMMENTS Yummiez Retail Sales Goals 31 Mar 2022 25.00 Approved Okay DISCLAIMER: 1The contents of this message may be legally privileged and confidential and are for the use of the intended recipient(s) only. It should not be read, copied and used by anyone other than the intended recipient(s). If you have received this message in error, please immediately notify the sender, preserve its confidentiality and delete it. ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
Double submit difference of 2 minutes
Product
Data Correction
null
Goal Management
null
null
null
Closed
Hi Gyanamayee, The discrepancy in the email trigger is due to the double submit of the form. However, as informed, the goals data(7 Goals) of employee is showing correctly in the Goal Setting form as approved Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Form Creation Setup on HRMS
Dear Team, Please let us know the steps to form creation on HRMS. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ====================================
steps provided
Product
Clarification
null
Claims and Reimbursments
null
null
null
Closed
Hi Palak sodhi, ​ As discussed, we understood that you would like to create new claims. Kindly check the below steps, ​ 1. Navigate "Dynamic Claim Creation" form and create the form(Refer the user manual) 2. Navigate to "Reimbursement Types" and change the financial year to the current year for all types. 3. Navigate to "Data Upload" form and choose the template "Reimbursement Eligibility" and fill the excel and upload the eligibility for all employees 4. Navigate to "Adrenalin Configuration Editor" and choose the configuration "CRS_CURR_REIMBURSE_MONTH" and change the values as per your requirement. For example, if you are going to provide the eligible amount for April then it should be as 01-Apr-2021. 5. Navigate to "CRS Monthly Credit" and do the process for all employees so that the employee will get an eligible amount. ​We have attached the claims user manual for your reference. Please refer the same and feel free to reach us for further clarification. ​ ​ ​ ​ ​ ​ Thanks & regards, Greeshma P
FW: Employee creation Error
Dear Judhi, Kindly check the error while doing employee creation as per trail mail. Regards, Supulaxmi Konar Hr-Operation From: Manoj Kumar Tiwari/NBHC/HR Sent: 31 May 2021 15:23 To: Supulaxmi Konar/NBHC/HR; Jitendra Chaturvedi/NBHC/HR Subject: Employee creation Error Dear Supulaxmi, I am getting below mentioned error while doing employee creation and uploading mandatory documents. Please do the needful. [cid:image001.png@01D75630.DD30A290] Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image006.png@01D75631.2BAEEF30] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
Clarification
Product
Clarification
null
Manage Employees
null
null
null
Closed
Hi Supulaxmi, ​ We will check and update you on the status shortly ​ Regards, Judhistira.M, Hi Supulaxmi, ​ As checked, the file has been blocked due to restrictions in your company policy. Request you to check with your IT Team to remove the restriction. Please revert for further clarification. Regards, Judhistira.M
Leave Credit
For APL26535 Leave balance is showing Zero
Leave credit scheduler has been executed.
Product
Clarification
Attendance Management
Personal Data
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, ​We have run the leave scheduler for the below-reported employee. Now employees can able to view the leave balance.  Please check and revert for any further clarifications.  ​ Regards, Srujana.M, Please find the employee details for leaves are not reflecting in Adrenalin....   Emp, ID Name of the employee Location APL36113 B SIVA SATYA SRIKANTH VIZAG HUMAN RESOURCE APL33127 DEVULA PALLY PRASHANTH 91017 - BANK OF BARODA, KUKATPALLY APL01270 K. SATISH KUMAR MARKETING, Hi Vidyasagar, As per your request, we have executed the leave credit scheduler for the below-mentioned employees.  One employee: APL33127  is eligible for SL and CL.  Remaining two employees' grade is Executive. But this grade is not mapped for respective leave types in the leave configuration form.  ​ S_EMPLOYEE_CODE APL01270                  APL36113             ​ Please check and revert for any further clarifications.
Delete resignation reasons
HI Please delete resignation reasons which are NOTmentioned as New. regards Aishwarya 
As per your requirement we have updated the reasons for the mentioned employees. As discussed we have made all the reasons inactive expect the reasons (termination,unauthorized absentism, Others(Please specify in the description box), retirement) and the reasons which contains new at the end of the reasons.
Product
Data Correction
Separation Management
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets?_method=get&amp;page=3&amp;requested_by=0&amp;wf_filter=resolved_or_closed, Hi Aishwarya KV, We need more clarity on the below resignation reason points. Can you share us a sample case  with example . ​ Resignation reason cannot be deleted as its a mandatory  filed   and have many dependency in HRIS .  Thanks & Regards, Adrenalin Support 044-3024 7444, Hi, Please deactivate below reasons: Remove below reasons in resignatioon: Personal issues Family issues Compensation Health Issue Location Resignation, Hi Aishwarya KV,  We will check the feasibility  and let you know the same. Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Aishwarya KV, Please  confirm if all pending Resignation has been approved  or rejected .  After confirmation We will deactivate the   below reasons from backend.   Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Request you to share pending resignations. I will get the same approved. regards Aishwarya , AsHi Aishwarya KV,  we checked, There are 39 separation transactions are pending. Please Approve or reject and let us know so that we can delete the reasons from the separation type As discussed please send the list of reasons to be removed. ​ ​ Regards, Veerapandian R, Hi, Change resignation reasons as mentioned below: 27850 -  others please specify in the description box 20933-family related concerns(NEW) 27217 -family related concerns(NEW) 12871-Better career opportunity within same city (NEW) 24564-health reasons related to self(NEW) 27351-Better career opportunity within same city (NEW) regards Aishwarya, Hi Aishwarya KV, As discussed we have changed the Separation Reason for the mentioned employees. Please let us know once the remaining employees revoke the resignation and raise it again so that we can make the reasons inactive. Regards, Veerapandian R, Hi Remaining employees resignation has been revoked and re-reaised. there would be no pending resignations mapped to old reasons. please deactivare the reasons as below and retain the rest: Better Career development oppurtunites Better compensation Compensatioon Education Family issues Health issues Location Personal Resignation, Hi Aishwarya KV, As we checked, There are still sixteen transaction in pending status. Please Approve or reject the transactions and let us know. So that we would be able to proceed further. ​ ​ Regards, Veerapandian R, Hi, Please chhange resignation reasons as  below; ES_EMP_STAFFID REASONNAME 20930 Better Career Development Opportunities within same city 21757 Better Career Development Opportunities within same city 22733 Personal 24605 Others(Please specify in the description box) 25071 Better Career Development Opportunities within same city 25862 Family related concerns 27445 Family related concerns 27645 Marriage 27850 Others(Please specify in the description box) 29775 Better Career Development Opportunities within same city 29777 Better Career Development Opportunities within same city 30581 Family related concerns H30324               Family related concerns H30396               Family related concerns H30704               Health reasons related to self H30773               Health reasons related to self, Hi Aishwarya KV, As per your requirement we have updated the reasons for the mentioned employees. As discussed we have made all the reasons inactive  expect the reasons (termination,unauthorized absentism, Others(Please specify in the description box), retirement) and the reasons which contains new at the end of the reasons. ​ Please check from your end and let us know. ​ ​ ​ Regards, Veerapandian R