Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Lufthansa | Cabin attendants with attitude, rude service centre representatives, uncaring boarding gate personnel. They had all one thing in common: Lufthansa Munich employees. Someone must tell the HR trainer that it is not 'Luftwaffe' anymore; I appreciate the feeling of nostalgia but they should just move on. | 1 |
EasyJet | Cabin bag rip offBristol airport easyJet crew on gate 3 26/10/22 Bristol to Newcastle charging every other passenger £24 because their wheels or handle didn't fit in the box. | 1 |
EasyJet | Cabin bag slightly bigger and got charged £24 for the luggage.Unreasonable to be charged for a small cabin luggage.Will not book again with them. | 1 |
EasyJet | Cabin baggage allowance has been tightened. I have been using the same hand luggage bag with them for years but now it has to fit into the small testing cage sideways. Never been asked to do that before. Got charged £40 to put it in overhead locker and because the website asked me to also check in for my return flight I can't add any more bags on the return flight. Surprised easyjet could be even more of a rip off. Flight was on time at least | 2 |
EasyJet | Cabin baggage charged £80 extra on boarding!!! They seem to have reduced the size and ok we did have the information but didn't think to read it properly as we have always taken the same bags on flights as cabin baggage before. So many people fell into this trap they must have made a fortune!It wouldn't have been quite as bad had the staff smiled and the baggage handler actually spoken to us before just grabbing our bags. Generally it felt they didn't seem to care in the slightest about the customer service. And this was all after cancelling our return flight so we had to go back a day early! For a weekend break this makes quite a difference. If there is a choice in future I won't go with easyJet again. | 1 |
EasyJet | Cabin baggage charges | 1 |
Jet2.com | Cabin crew Natalie was the most helpful, friendly, knowledgeable attendant we have ever met! She was also very caring and compassionate with a lady who was sat in front of us who had dementia. She took time to help the ladies husband reassure his wife during the flight! Well done and thank you 🙠| 5 |
Ryanair | Cabin crew abrupt with several passengers (not me - I wouldn't say boo to a goose). In-flight snacks/drinks prices are extortionate. Add-ons when booking are a rip-off. I only ever travel with them if they work out significantly cheaper than the alternatives. I'd rather pay a wee bit more to be treated a bit more like a customer and not a means to an end (profit). | 2 |
Jet2.com | Cabin crew amazing, especially Candice, very good at her job, 5 star flight. | 5 |
Jet2.com | Cabin crew are always very helpful happy caring and friendly. | 5 |
Jet2.com | Cabin crew are first class on both outbound and inbound flights. | 5 |
Jet2.com | Cabin crew as always are excellent. The only complaint I would have is that the plane was very cold and as the flight was late night/early morning this was none too pleasant. | 4 |
Jet2.com | Cabin crew as usual were wonderful, helpful, friendly and professional. Seats are a bit hard re the butt, legroom is fine. | 5 |
Grupo AirFrance-KLM | Cabin crew asked you to close the overdeck bin because she can't do it. Seriously? Is this your job or my job? I have to step out to arrange all luggages in the bins to make it closed..... | 1 |
SAS | Cabin crew attentive but not particularly friendly. Old aircraft. No Wifi. No entertainment system. No more leg room than low cost airlines although considerably more expensive tickets. Free coffee/tea but food expensive. | 5 |
EasyJet | Cabin crew cheerful and helpful. Cabin clean and seats reasonably comfortable for short flights. Disappointed that cabin crew were not more forceful in enforcing the facemask rules. Viewing the 4 rows of seats in front of me, 4 passengers had their face masks below their chin for most of the journey, not even attempting to pull the mask up when the cabin crew were passing, and not once did any cabin crew ask that they pull their mask up. | 7 |
EasyJet | Cabin crew extremely rude and incompetent. | 1 |
Grupo AirFrance-KLM | Cabin crew generally good but otherwise atrocious. Horrendous online customer service. Lost my bags twice. Downgraded. Flights delayed. Promised bassinet never materialised. Do yourself a favour and find an alternative. | 2 |
Wizz Air | Cabin crew insulted a passenger causing fight onboard, which led to several other fights. They had no control over the plane which was left up to passengers to control. Flight was then diverted and cabin crew lied to the police leaving two troublemakers onboard before giving them free drinks and letting them vape. All in front of children. Do not fly with this company! | 1 |
EasyJet | Cabin crew just chose to ignore a loud, foul mouthed lout on our flight from Luton to Alicante. Lot's of children were subject to horrible filthy language. They are only interested in selling you things from the duty free catalogue or the trolley. Their zero responses on Trustpilot speaks volumes. I will use other airlines if I can in future. | 1 |
Jet2.com | Cabin crew knew I was profoundly deaf, but didn't give me information on my return flight that there was to be a 45 min delay on takeoff. | 3 |
Jet2.com | Cabin crew looked after everyone well and a lively smooth flight | 5 |
Jet2.com | Cabin crew member Perry from Liverpool was really rude on our flight from Liverpool to Tenerife, telling passengers in the cabin "are you going to move" was pulling faces at the passengers as if they was winding him up and was all round generally rude | 1 |
Ryanair | Cabin crew moaning, twitter feed and website an absolute joke | 1 |
Jet2.com | Cabin crew not so friendly | 3 |
Grupo AirFrance-KLM | Cabin crew on KLM are a revelation. So engaging and kind. This year I have flown long haul with Singapore, Emirates and KLM.The KLM cabin crew were immensely better that the other two. Thanks so much to the people and the company. You are in a different leave to some of your competitors.I am a bit limited in my diet due to adverse reactions, the crew repeatedly asked if they could get me something else. They smiled genuinely when engaging with passengers and genuinely seem to enjoy their work. | 5 |
Turkish Airlines | Cabin crew on all flights were unsmiling and not friendly. On flight from Istanbul to Vancouver there were no snacks and service was almost 10hours apart. Probably the worst service considering galley was so noisy even when they were not offering any service. Cabin crew only smiled when talking to each other and not to customers. I have flown cross Atlantic business class on Lufthansa and Air Canada and both are miles above Turkish airlines Had a short connection in Istanbul from Dubai to Vancouver, bags were tagged priority and yet it took over 1 hour to get my bags on arrival in Vancouver. Not sure I will fly with Turkish again, overall not impressed with Turkish airlines | 4 |
Jet2.com | Cabin crew on outward journey where polite, friendly and efficient, any requests for assistance were dealt with immediately and in a very professional manner. Inbound crew were unhelpful. Any requests appeared to be an affront to them. I sat for over an hour with my brunch dishes on my tray, as did the rest of the travellers. When I asked for them to be removed I was told someone would be coming around soon. I am disabled and needed ambulatory assistance, and struggled to get my luggage from the overhead locker and wheel it down the aisle. Unlike outbound crew who took my luggage off me and stored it .They just stood and watched me struggle. Ambulatory lift and wheelchair escorts where very friendly and efficient. My return flight was 10th March from Antalya. | 4 |
Ryanair | Cabin crew opened overhead locker and dropped a full bottle of wine on my husband's head. Took them 20 minutes to bring him some ice. When I asked if they were going to complete an accident form, they laughed. Emailed customer services afterwards to complain and didn't even get so much as a response. Disgusting. | 1 |
Jet2.com | Cabin crew really nice and helpful, your ground reps and crew in Argostoli airport are something else they more than helpful and pleasant. They're the best we've come across. | 5 |
Jet2.com | Cabin crew really nice and helpful. Coffee hot nice selection of food and drink. Smooth flight âœˆï¸ | 4 |
Grupo AirFrance-KLM | Cabin crew service was excellent. However, the food was mostly terrible. Some indiscernible brown mushy substance was hidden below lettuce in the salad. The chicken option was mostly rice, with a few small bits of chicken mixed in. Later in the flight, a warm pastry was service - mostly a thick soggy dough with some trace of a bland, unrecognizable and unappetizing substance inside. The food on my earlier Vancouver to Amsterdam flight was okay, but this food on the Amsterdam to Vancouver was certainly the worst airline food I've ever experienced. Even a fresh fruit cup, a bit of yogurt etc would be a great improvement. | 4 |
EasyJet | Cabin crew stated on the flight that they would be giving out discount vouchers as a thank you for flying. I have to leave the plane almost last due to accessibility requirements and when i got to the door I was told there was no vouchers left. The cabin crew told me to raise with easyjet customer service. I did this and was completely disregarded by the customer service agent who told me that the situation never happened and they wouldn't be offering anything. This is extremely poor communication on both ends and I have been left feeling discriminated against and completely ignored. | 1 |
Ryanair | Cabin crew stole €100 of cigarettes that were my brother and I's after we accidentally left them on the plane.Flight FR4122 4th June arriving at Bristol 23:25 | 1 |
Jet2.com | Cabin crew very Efficient staff very helpful. Only problem we felt the staff member at lanzrote airport check out n was unprofessional chewing gum and lack of interest in the job. | 4 |
Jet2.com | Cabin crew very efficient and courteous. Pleasant comfortable journey.Nice to see Senior crew take command of unpleasant passenger situation and resolve it . | 5 |
Jet2.com | Cabin crew very efficient and pleasant. Pre ordered food tasty and hot. Have flown with Jet2 for a number of years (at least 12 years) and never had a bad flight experience or if a delay has occurred it was very short. Keep up the good work. | 5 |
Jet2.com | Cabin crew very friendly and helpful,No complaints from me | 5 |
Jet2.com | Cabin crew very friendly and helpful. Nothing was too much trouble | 5 |
Jet2.com | Cabin crew very friendly and totally professional. Aircraft was spotless. | 5 |
Jet2.com | Cabin crew very friendly nothing is too much bother | 5 |
Jet2.com | Cabin crew very good, food quite good comfort of passengers considered at all times. | 5 |
Jet2.com | Cabin crew very helpful and attentive. Pilot very informative. | 4 |
Jet2.com | Cabin crew very helpful in assisting me with my luggage on both flights | 5 |
Jet2.com | Cabin crew very helpfull and friendly especially as I was travelling alone | 5 |
Jet2.com | Cabin crew very nice | 5 |
Jet2.com | Cabin crew very nice and a comfortable flight I like travelling with jet 2 they are a cut above | 5 |
Jet2.com | Cabin crew very pleasant and helpful. Good variety of goods to buy.Good bar service.Information spot on. | 5 |
Jet2.com | Cabin crew very professional and helpful. Felt safe. Onboard tax free shopping great choices and great to have 20% discount. Food and drinks menu good variety. Check in easy and painless | 5 |
Ryanair | Cabin crew very rude and unhelpful, act like they do not want to be there. Very unhelpful and Unreassuring. | 1 |
Norwegian | Cabin crew was so moody on the flight "Munich-Rovaniemi" and "entitled"they probably think they do us a favor. So moody attitude, told me to watch my kids. Will you tell me what to do? I flow by many airlines: Emirates, Lufthansa, Iceland Air etc. and those airlines are not even in the same level as Norwegian but they are much more pleasant, helpful and friendly. And always smiling. Not like this "crew". Horrible. | 1 |
Jet2.com | Cabin crew were delightful. Aircraft took off in time and landed early on both legs of our trip which was fantastic. We were offered drinks and snacks 3 times during the 5 hour flight.The only reason I have not given them a 5* rating is that the seats in the aircraft are dreadfully uncomfortable which spoilt our experience. | 4 |
Jet2.com | Cabin crew were excellent as were the staff in both airports. | 5 |
Jet2.com | Cabin crew were excellent, very pleasant and polite | 5 |
Jet2.com | Cabin crew were excellent. No problems good was good. Very polite and efficient | 5 |
Jet2.com | Cabin crew were excellent. Very pleasant and efficient. | 5 |
Jet2.com | Cabin crew were friendly and looked after our needs with drinks etc | 5 |
Jet2.com | Cabin crew were great and so helpful.Flight was comfortable and the plane was clean and tidy, food excellent.Took off only a few minutes later than scheduled and made up time.All told a great experience. | 5 |
Jet2.com | Cabin crew were great, leg room & also shoulder width room lacking in seatsMore choices of food & beverages needed | 4 |
Jet2.com | Cabin crew were lovely and very professional … | 4 |
Jet2.com | Cabin crew were lovely on both flights.Food was hot and tasty. The beauty items in duty free were available | 5 |
Jet2.com | Cabin crew were lovely on our flight and made us feel very welcome, especially one called Emma, she was very kind to us. | 4 |
Ryanair | Cabin crew were lovely, flight arrived on time and had no turbulence. Can't wait to fly Ryanair again! | 5 |
Jet2.com | Cabin crew were lovely,on both flights.Very efficient and all very pleasant.Only negative were the delays there and back.Would definiteley fly with them again though | 4 |
Grupo IAG | Cabin crew were talking about "minge", "munters" and "cock" and refused to help a fellow passenger with food allergies 2 minutes after an anoucement on food allergies was given.Tried to make a formal complaint on their website, doesn't let me just comes up with a submit failed message without a reason | 1 |
Jet2.com | Cabin crew were the worst I have ever flown with. Very aggressive with passengers. | 1 |
Jet2.com | Cabin crew were very friendly and professional.We had a delay and the pilot kept us informed at all times.Very comfortable flight compared to other airlines. | 5 |
Jet2.com | Cabin crew were wonderful, super friendly and helpful. | 5 |
Jet2.com | Cabin crew where very helpful nothing was to much trouble, great flights and no delays. | 5 |
Jet2.com | Cabin crew, in particular the cabin manager. Humorous and friendly. | 5 |
Ryanair | Cabin design poor and landing was -1000fpm (very hard) | 1 |
Grupo IAG | Cabin luggage had to go to cargo, even when I said I carried medicines. There was no time to get them out the hand luggage. The economy seats with Virgin Atlantic, KLM and even Ryanair have more space. Luckily it was a short flight. | 3 |
Jet2.com | Cabin staff are always great and give a good service but the flights both ways were very cold and the seats seem to be very uncomfortable lately. | 4 |
Jet2.com | Cabin staff dealt with problems at take off in a very sensitive and calm manner. The 2 and 1/2 hour delay was frustrating but we recognise that unforeseen difficulties do occur. | 4 |
Jet2.com | Cabin staff friendly and helpfulPlane initially delayed on the tarmac for 45 mins before take off | 4 |
Jet2.com | Cabin staff friendly and professional. Flight good and within acceptable time. | 5 |
Jet2.com | Cabin staff very polite and attentive, boarding process very efficient, departures slightly late but that was due to Air Traffic. | 5 |
Jet2.com | Cabin staff were fine. No frills of course, but a pleasant flight. My wife found 3 1/2 hours in the seat became uncomfortable, I had no problems.Boarding in Catonia airport, however, was chaotic. We did as directed by Jet2 staff but were then rudely told we were in the wrong boarding queue. Poor organisation and no people skills. | 4 |
Jet2.com | Cabin staff were very attentive and busy in the ailes which made it a bit difficult going to the toilet as only the rear was working, but the rest of the flight good,I would suggest decaf tea would be an improvement as only coffee was on offer. | 5 |
Jet2.com | Cabin temperature was far to hot ,on both flights . | 3 |
Lufthansa | Cabin was not cleaned. Garbage from previous flight left in the seat net. Unfriendly personnel (gentleman in the business desk) and bad boarding organizations, eg. caling priority passengers but not letting them in because they have another boarding group. | 3 |
EasyJet | Cabin well cleaned, professional crew and on time. However using terminal 2 in Lisbon, seriously downgrades the experience. The duration of the flight was just one hour and 25 minutes but it felt way more, which pretty much sums up the flight. As usual, full plane on this route. | 4 |
EasyJet | Cagliari to Milan. Issues started before checking luggage in: I purchased priority boarding and priority check-in option to have enough time to eat something but the baggage drop started 30 min late and they didn't setup a priority counter which meant I had to wait for 1 hour. The whole boarding procedure was a complete mess: boarding gate was not clearly specified and the signs were not updated. They took the people with priority boarding outside on a mini bus 25 min before the aircraft was ready and they left us in the mini bus under the sun with broken air conditioning. On the aircraft we had to wait 1 hour. 1 additional hour while certain passengers were offloaded. Would not recommend. | 1 |
EasyJet | Cairn was amazing and so helpful! Great and speedy service | 5 |
EasyJet | Cairn was exceptionally helpful in a booking mistake and made it so effortless. They were really kind and supportive! | 5 |
Grupo IAG | Cairo is a 5 hour flight and BA considers it to be short haul, so everyone is crammed in with knees pressed up against the seat in front and nothing in the way of inflight entertainment. Not even a magazine - which is now available by WiFi that you have to pay for. You have to pay for your seat choice, checked in baggage, food & drink, WiFi. Not that I have anything against that - I'm used to that on budget airlines - but this is for a premium price ticket. I would have preferred to fly on easyJet where the initial ticket would have been less, and the extras would have been half the price. The BA app and website makes it really difficult to understand the extras and we ended up with baggage on the wrong ticket so had to pay extra. And don't get me started on their customer service helpline. On board the staff are ok but on the long Cairo-London route they spend most of their time on a break where they use the back row or two and talk loudly without any consideration for the passengers. And for the flyers who don't want the hassle of charges, minimal cabin service, and budget seats, then they could easily provide a 'premium economy' option and really make a difference for the experience. Heathrow Terminal 5 compounds the poor experience, especially for arrivals. It is also poorly served by transport links - especially for those of us who live near Gatwick which is being abandoned by BA. I have been a frequent flyer for many years - and was even a BA Gold Card holder at one point - so I know about the potential experience. I used be able to make the choice - do I fly budget, or do I fly more comfortably for more? Now it's a case of flying budget, or flying budget for double the price with BA. | 2 |
Lufthansa | Cairo to Atlanta via Frankfurt. I was flying with a family member and a lap infant, the seats which were assigned were just random and didn't take into account that we have an infant with us. Only one meal was provided between Frankfurt and Atlanta (about 10 hours flight). I had to do some change on the return flight for a family member, I dealt with the worst customer service, they hung up on me and refuse to be any useful to help with the issues. Also got charged $400 to add an infant lap ticket. Bottom line me and my family will not do business with Lufthansa again, stay away from such terrible customer service airline. | 1 |
Turkish Airlines | Cairo to Dublin via Istanbul. Unfortunately, Turkish Airlines is declining rapidly year after year. It was lovely in 2016, average in 2017 and terrible 2018. Negligence regarding luggage is increasing. I was standing in a big line among many to complete a form for missing luggage. They told me they are going to call me, but they did not cal and my baggage went missing. I called the customer service and each time they have a story. A terrible experience and last time to use their services after 3 years. | 1 |
Turkish Airlines | Cairo to Istanbul. A high quality of hardware for the cabin, catering and entertainment. There is a great variety of choices of movie. The most disappointing part is the staff, both ground and cabin. The check-in counter staff at Cairo are unwilling to help on choosing seat, without even checking the availability when I ask for. The cabin crew are impatient on listening to passengers requests. | 5 |
Turkish Airlines | Cairo to Manchester via Istanbul. They cancelled my flight, not informed me and refused to reroute my way back home. When I submitted a complaint they said "since all the procedure applied was in accordance with the rules". I replied Can you please tell me which rules say that: 1. You do not have to inform your passengers by any means of communication about their flight cancellation? Clearly you haven't informed myself or my booking agent that the flight was cancelled. 2. You do not have to reroute your passengers onto another flights to help them get back to their homes? Again you failed to help me with that. | 1 |
Turkish Airlines | Cairo to Manila via Istanbul. We came from a long trip in 3 countries and flight going home from Cairo, was Turkish Airlines. Our experience from our tour turned into nightmare when our connecting flight with the same airline going home to Manila left us. We knew our rights as passengers on this case and asserted it, but this airline did not make our 24 hours wait in the airport comfortable. We learned that they cannot issue us e-visa because we were not Shengen or US visa holders, so we understood that we cannot avail their free hotel accomodation in the city plus avail free airport transport. The least they could do to compensate their shortcomings to us is to at least accommodate us in a hotel inside the airport or have us stay in their lounge. Their wifi was limited for only an hour and was not enough for us to communicate with our loved ones, as well as do transactions with our associates in Manila as their shortcomings to us affected many of our business activities and other commitments. With the food, we have to get stub every 5 hours before we can eat. Its a long walk to go there then walk again going to the restaurant. The staff are all rude and does not really care. I wonder why your have "Care Points" with people who does not care. | 2 |
Grupo AirFrance-KLM | Cairo to Oslo via Paris. I never got to travel. I ordered a ticket from them online on the 14th March 2020. Everything seemed in order and I received a confirmation that the booking was confirmed. I could also see that the amount had been reserved on my MasterCard. The e-mail with the confirmation did not include a lot of information other than a link to the details of my trip online. By accessing the link I could see that everything was in order. The next day, when my travel was supposed to take place, I checked the link once more, but this time nothing showed up. I just got a blank internet site. By contacting the airline, they informed me that my booking was cancelled by them. I had received no information about this from the airline. The given reason was that it was apparently not possible to order a trip from Egypt with Air France online within the last 72 hours before departure. Nothing on their website had indicated this as far as I could see and my booking had through. The man I spoke to had no solution to this problem, but told me I had to personally show up at the airport and order a flight from Air France and pay in cash. I told him I needed a booking to make sure I got a seat, given the coronavirus situation. He made a new booking in my name and told me I had to pay for the tickets at the airport before 22:00 p.m. I went to the airport very early to make sure I would get my ticket in good time, but at the airport there were no one from Air France. By calling them I got information that my second booking also had been cancelled (again with no warning from the airline) and that they wouldn't have personel on the airport until three hours before the flight, meaning not before 22:50 hours p.m. The guy I spoke to this time said he would make a new booking for me, but he could not guarantee that this new booking would also not be cancelled and he could give no guarantee for availability. This was "not in their policy", so he could basically do nothing. I asked him if it was in their policy to accept two bookings from a customer, reserve money on their credit card and then cancel the booking twice without giving any information or heads-up to their customer. A question for which their representative had no answer. I was not willing to take anymore chances of delaying my booking any further, so I booked another trip with Emirates without any issues at all. Now, four days later, on Tuesday 17th march, the amount is still reserved on my MasterCard. As a finishing touch, I might add that I had three friends who actually made the trip with AirFrance on the very same flight I was supposed to take. The time of their booking online? The very same day as I made mine, meaning, well within 72 hours of departure. | 1 |
Turkish Airlines | Cairo to San Francisco with a connection in Istanbul. The flight from Cairo was delayed, which made us too late to make the connection in Istanbul. The worst part is that in Istanbul, they put the arriving on a passengers on a slow bus instead of a tarmac to reach the gate and makes it easy to miss the connecting flights. After missing the connection, we had to spend about another 90 minutes at the customer service desk to get on the flight the next day. Turkish Airlines did pay for the hotel stay as well as dinner and breakfast, but it was still an inconvenience. Then, on the flight the next day, there was yet another delay due to mechanical errors. Unbelievable how unpleasant this flight was. | 1 |
Ryanair | Cal themselves Cheap??Yeah till you see all the extras you get charged for!!Food, Luggage etc..DO NOT FLY Ryan Air, if you do it'll cost you more than with BA or any other company!! | 1 |
Jet2.com | Caled to the gate at normal time for boarding despite knowing the plane was late. Indeed it still hadn't arrived so need to offloaded and be cleaned and refueled. The result was people standing queuing for over 45 mins before staff turned up. This is not the usual service I have had in the past so maybe the staff were not trained in dealing with late arrival planes. | 3 |
Grupo AirFrance-KLM | Calgary to Bangalore via Amsterdam. The seat has a broken head support and when I mentioned that there was no help provided. I had to travel a long flight of approx 9 hours without proper head support. Staff are not friendly at all they won’t respond well. I would never prefer this flight until this is my last option. Air Canada is good with friendly staff and the give the best service in terms of seating and comfort and provide fine food. | 3 |
Grupo IAG | Calgary to Gothenburg via London with British Airways. Staff are very friendly and helpful. Entertainment was good. Food was just ok, although a salmon sandwich as a snack on a full plane wouldn't be my first choice to serve. The seats are incredibly uncomfortable. Super narrow to the point that you sit with your arms crossed so as to not hit your neighbours. For a 9 hour flight this is painful. Paid for the extra leg room which was good but still one of the most uncomfortable long flights have ever been on. Recommend for short trips. | 6 |
Grupo AirFrance-KLM | Calgary to Khartoum via Amsterdam. I am writing this review not to discuss the flight itself, which was great regarding travel times ground staff and flight attendants. I am to express my deepest disappointment in KLM as a company and how it reacts to solving customer problems. I booked a returning fight from Khartoum to Calgary and was stunned that there is a layover off 22hr in Amsterdam, and with such most airlines offer an overnight hotel stay, but I was amazed when they said they won't offer such facility despite the hefty ticket price, so I am issuing an advice to all African travelers to choose a different airline if you are traveling to and from Africa, just simply choose an airline that cares. | 5 |
Air Europa | Call center imposible de contactar!!!!!Pagina web que no permite en check in online dentro de las 48 horas. no responde nadier.vergüenza!!! | 1 |
Pegasus Airlines | Call center never picks up the phone , planes dirty , seats cramped and uncomfortable , and moreover the flight got delayed over an hour ! | 1 |
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