Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Jet2.com | Everything great except running out of sandwiches/rolls. | 5 |
Jet2.com | Everything great, speedy check in and boarding, on time, perfect! | 5 |
Eurowings | Everything has been a joke - the whole process. They booked us on another flight. Arrival 5hours later including transit. First flight happened to be delayed though so we missed the transit flight. No service, no one in charge no apologizing at all - just a bad f joke all in all | 1 |
EasyJet | Everything has been good about our outgoing flights with easyJet.Initial prices Gatwick to Seville were very good. I also changed the return flight to a different airport for no extra charge.Baggage allowance is very good, also getting to sit together as a family was much easier than with recent TUI flights.Flight was on-time, the easyJet app was useful in providing flight details.Food on the flight was reasonably priced...for a flightWould use easyJet again | 5 |
Ryanair | Everything has been said before, but in our situation, they lost our bag and refused to compensate for the days the bag was stuck in transport between the airport and our hotel. This company is as close to criminality as you can possibly get, and in our entire lives we will NEVER fly with ryanair again. Soulless, criminal people. | 1 |
Air Europa | Everything has gone wrong with this airline: from a 1 week delayed baggage, to poor and rude customer service. Even the website doesn't work properly and when it continued to tell me that it could not find my reservation number I was forced to once again call the treacherous service desk. Treacherous is the right word, as they can hang up on you at any point in the 45 minute queue to speak to an agent. Even once you do get to an agent they have hung up on me multiple times once putting me back on hold. In conclusion everything about Air Europa is horrible. Honestly shocked that so many people are still choosing to fly with them. I know I will never fly with them again and would strongly advise you to do the same. | 2 |
Ryanair | Everything is an extra.Planes are a bit older, well most are. To be honest if it gets you from A To B in a reasonable time I'm ok with that. It is what it is, I wouldn't want to fly long haul with them, not sure they do anyway. They are a budget airline where you can get some good cheap flights. For that reason they are ok. | 3 |
Ryanair | Everything is blamed on covid? Have tried to call and use online to speak to a human being. Nearly 2.5 hours waiting and still nothing. Called and waited for over an hour and can't speak to anyone. Not happy at all. Get staff on the phones and helping your customers. We seem to have gone back to the dark ages | 1 |
Jet2.com | Everything is easy and on time | 5 |
Jet2.com | Everything is excellent | 5 |
EasyJet | Everything is fine except for the waiting time (but still acceptable). | 4 |
Jet2.com | Everything is fine including the checking was so easy and communication is top notch. | 4 |
Ryanair | Everything is getting worse and worse every with every flight, they were the worst company few years ago,but now I don't recommend to get any ticket with them ,unless you want to get sick, waiting lines because they don't give a sh,dirty airplanes ,because is like a free ride for them why not...omg every thing about today flight it was disgusting... | 1 |
Jet2.com | Everything is good but on all Jet 2 Flights the sound system is set way too high. All in-flight announcements and music are way too loud. | 4 |
Jet2.com | Everything is good on jet2.My only criticism is the length of time it took to disembark on return flight | 4 |
Turkish Airlines | Everything is good with this company until something goes wrong. In which case you will need to deal with customer service. This was not a good experience. You will spend a long time on the phone. My flight was cancelled due to Queen Elizabeth's funeral. I rang up customer service and I was told "no seats available for 10 days from Istanbul to London" .No accommodation or help offered…no compensation just stranded. I booked a British airways flight instead. I never had a bad trip with BA, delayed yes, cancelled but they always take care of you.Also my travel insurance did not cover this so £900 out of pocketFrom now on I am flying British airways to Istanbul. | 1 |
Grupo AirFrance-KLM | Everything is good, not excellent but not bad. The crew is very nice, but the food could be better. The comfort is ok, the movies are good but they are a lot of French ones so if your not speaking French, your choice will be limited. | 8 |
Jet2.com | Everything is great. Hard to improve. But your marketing department should contact me about possible association with Lucy2 - a brand new magnificent biplane now under construction in UK. Lucy1 was the first aircraft in history to fly over the peak of Everest. | 5 |
Vueling | Everything is horrible and staff are mean uninterested in helping the client. Because of their disgusting strategy I had to wait a day at the airport waiting for another ticket. I would have given this a zero but apparently you can not do that. | 1 |
Ryanair | Everything is in the title, you have a fee when we buy it and on top of that because of a different currency people cannot use it! SHAMEFUL! | 1 |
Wizz Air | Everything is just terrible with this company - web site, their app, their customer serviceIt looks more like scam | 1 |
Jet2.com | Everything is made so easy and very friendly cabin crew | 5 |
Grupo AirFrance-KLM | Everything is okay around the flight, only the checkin-procedure is alwaysdisorganized by the Peruvian staff, which has to organize the row- (la cola) of the passengers in front of the counter- | 5 |
Jet2.com | Everything is so simple the staff are very helpful. Made my trip enjoyable thanks | 5 |
Jet2.com | Everything is so smooth! | 5 |
Jet2.com | Everything is very efficient and the staff are very nice.The plane was very clean. | 5 |
Ryanair | Everything is wrong and dangerous about this airline. Thieves or liars, i dont care for either personally. I left 3 coats on board. I went to lost and found. Ryanair staff member says " we dont check overhead lockers between flights so belongings only get removed off aircraft by cleaners at end destination" now im sorry but that is a lie.I point out the lie, i point out that i could not be permitted to build a bomb on board, walk off the plane, wait for it to take 200 new passengers up into the air while i safely press a detonator!! Her answer was this "WE ARE A LOW COST BUDGET AIRLINE we only clean at final destination so your coats will be anywhere in Europe!! They will not be here!!! Liar liar pants on fire.Theyve got them and they are lying OR they have simply stolen them Fact. Contacted airport they said chase Ryanair, contacted Ryanair they say passengers own responsibility not theirs. Went round in circles. Kids got no coats for school today. Thieves or liars- which are you Ryanair???? | 1 |
Ryanair | Everything is wrong with Ryan air.Cheap price = Cheap service client.Non-respect of the time schedule.The self check-in service is a nightmare, especially if you booked your flight with a company other that Ryanair itself.You have to pay extra money (65€) to check in a carry-on, more than the flight price itself.I would not be surprised if Ryanair go bankrupt in the next year. It's just a disappointing company… | 1 |
Ryanair | Everything is wrong with the company. My previous request for compensation was ignored for months. Today, they get back to me say no and mentioned my flights between Dublin and London last December.However, I only traveled with Ryanair once between Manchester and Copenhagen.I dont think we want to waste more time on this rubbish airline. The reviews and ratings are so true and reflect reality.AVOID LIKE PLAQUE. | 1 |
Jet2.com | Everything just goes so smoothly with your staff especially in Alicante. My wife get special assistance and the girl at check in said "just you leave your wife's walker with me Mr Campbell, I'll make sure it gets to the oversize area" All done with a smile. | 5 |
Jet2.com | Everything necessary was excellent. One minor criticism is the amount of time taken by 2 drinks trolleys at each end of the plane which prevented toilet use for around 40 minutes for a passenger in the middle of the plane | 4 |
Jet2.com | Everything ok .Only spoiler was flight delay | 4 |
Jet2.com | Everything ok minor delay but arrived on time | 4 |
Jet2.com | Everything ok service staff etcOne criticism the announcements in the aircraft were far too loud | 5 |
Jet2.com | Everything ok. No delays, stewards and stewardesses helpful | 5 |
Jet2.com | Everything on both flights were perfect. I would have given you 5 stars except for the boarding procedure at Las Palmas airport - it was a farce. Passengers were split into boarding groups, I presumed to get the passengers seated at the back of the plane on first, then the middle seats and lastly passengers seated at the front. I was seated in 1A but when I finally got on the plane a lot of the front seats were already taken and there was no room in the overhead lockers. It was all very confusing. | 4 |
Iberia | Everything on the actual planes was fine. Problems were first a late flight to Madrid for me discernable reason. Then lied to about still making connecting flight to Chicago. About 15 people that I saw were denied boarding because they had closed it least 15 minutes before the closing time shown on the boarding pass. Rebooked through American then endured a 3 hour check-in line that was a model of slow motion incompetence. Miraculously just made the Boston flight. | 2 |
Jet2.com | Everything on time & super efficient as usual just wish we could embark and disembark by rows and redesign the seat backs to allow more storage.Bring back the net on the back of the seat? | 4 |
Jet2.com | Everything on time & well organized | 5 |
Jet2.com | Everything on time and friendly efficient service from Jet2 Staff both on the ground and in the air. | 5 |
Jet2.com | Everything on time and the 'bestest' land and flight crews. | 5 |
Jet2.com | Everything on time dispute the world wide IT outage.Well done! | 5 |
Jet2.com | Everything on time great flight lovely bacon cob could not be better will certainly fly jet 2 again | 5 |
Jet2.com | Everything on time, amazing staff, and certainly very comfortable seats.. we always fly, where possible, with JET2, very clean planes and happy smiling cabin crew.! | 5 |
Jet2.com | Everything on time, pleasant crews on both flightd | 5 |
Jet2.com | Everything on time. Air crew very good. Leg room good. You even went to the trouble of seating our family together 👠| 5 |
Jet2.com | Everything on time. Staff always cheerful and normal, not pretentious. | 4 |
Jet2.com | Everything on time.Good staff ,food and drink service good | 4 |
Jet2.com | Everything perfect | 5 |
Jet2.com | Everything perfect , little delay ,staff courteous.enjoyed everything about flight. | 5 |
Jet2.com | Everything perfect from booking, special assistance arrangements, airport helpers and friendly but professional crew on board ! why we always trust Jet2 to get us away and back home again! | 5 |
Jet2.com | Everything perfect. Departure and arrival on time. Easy check-in. Reasonable price. | 5 |
Jet2.com | Everything ran like clockwork | 5 |
Jet2.com | Everything ran like clockwork hostess were brilliant can't wait till my next holiday all being well | 5 |
Jet2.com | Everything ran like clockwork, with no delays. The crew were pleasant and efficient. The landings were gentle.The only thing I didn't like was pushing the sale of champagne. Encouraging people drink a bottle, which of course had to be done in quite a limited time! | 5 |
Jet2.com | Everything ran like clockwork. | 5 |
Jet2.com | Everything ran on time and pleasant staff | 5 |
Jet2.com | Everything ran smoothly | 5 |
Jet2.com | Everything ran smoothly and on time both outbound and inbound. | 5 |
Jet2.com | Everything ran smoothly and on time.The crew were particularly happy friendly smiley. | 5 |
Jet2.com | Everything ran smoothly as is the norm when we have travelled with you. | 5 |
Jet2.com | Everything ran smoothly as it always does with Jet 2. Staff helpful anf friendly at check in and in-flight. | 5 |
Jet2.com | Everything ran smoothly as usual with Jet 2. | 5 |
Jet2.com | Everything ran smoothly from beginning to end | 5 |
Jet2.com | Everything ran smoothly from check in to the flight itself. Staff were friendly, polite and hard working. | 5 |
Jet2.com | Everything ran smoothly not 9ne single problem.. | 5 |
Jet2.com | Everything ran smoothly on the day of the flight. Capt, co capt, Flight attendants and weather conditions all aligned perfectly. | 5 |
Jet2.com | Everything ran smoothly. Good friendly service from Staff and flight was on time.One "fault" was the reading out of items for sale TWICE particularly what perfume etc was available. Needless, noisy and unnecessary. | 4 |
Jet2.com | Everything ran smoothly.Jet2 staff friendly and helpful. | 5 |
Jet2.com | Everything ran smoothlyThank you | 5 |
Jet2.com | Everything ran so smoothly | 5 |
Jet2.com | Everything ran to time - both out and return. The seats could be a little more comfortable! But cabin crew and ground staff very pleasant.If boarding could be actually carried out according to the allocated groups it would make it even better. | 4 |
Pegasus Airlines | Everything related to the flight with Pegasus was really bad. First, at Düsseldorf Airport, there was a 30 minute delay. Furthermore, at Istanbul-Sabiha airport there was another 30 minute delay on the flight heading to Beirut (both delays were in the airplane and due to boarding problems, the crew showed up too late). The staff on the first flight were very unprofessional and rude towards passengers. They barely spoe anything but Turkish the whole time. While booking, Pegasus sends you a confirmation email fully in Turkish with no way of reading it in English. Even the staff at the official Pegasus office where I booked were very rude and careless. Overall, it was a very bad experience. This is not my first flight, I have been flying for 18 years now on short, medium, and long-distance trips. I have flown with various airlines such as Lufthansa, Air Berlin, Middle East Airlines, Qatar Airways, Quantas, Air France, Emirates, Etihad, etc. and Pegasus was worse than all of them, by far worse. | 1 |
Jet2.com | Everything run so smoothly. The staff were very friendly and helpful, from the check in at Stansted to our return back to there. Would highly recommend. | 5 |
Jet2.com | Everything running to time and usual great service | 5 |
Jet2.com | Everything runs smoothly no problems | 5 |
Jet2.com | Everything seems so easy when flying with Jet2 from the minute we got to the airport. We had help during bag drop, boarding was quick and easy. The crew were very friendly and helpful and the onboard food very tasty. On our return flight one of our suitcases was damaged but within minutes the Jet2 staff had filled in a form for us. A week to the day a new suitcase was delivered to our house, bigger than the damaged one. What great service, we really enjoy flying with you Jet2!! | 5 |
Jet2.com | Everything smooth, easy and the flights even landed early.Only negative was inside the plane. The amount of foot space quite small and there is nowhere to put anything in the back of the seat in front.Cabin staff were superb - very helpful, friendly, efficient and happy. | 4 |
Jet2.com | Everything so straight forward from booking to our actual journey. Kept up to date at all times both at airport and flight by staff. Never had any problems with Jet2 and always choose to fly with them. | 5 |
Jet2.com | Everything staff wise couldn't fault pleasant welcoming jolly but had a bloke behind opposite seat talking to people behind shouting ( instead talking as they were near him ) all the way just over 4hours I had terrible headache on arrival Manchester . | 4 |
Turkish Airlines | Everything started great with them. The booking process was surprisingly easy especially with COVID-19. I booked the ticket for my girlfriend to come and visit me here in the US and she said the flights to Seattle with them were great and she had no complaints. About a week before she was going to depart Seattle to go home she got sick and had a positive COVID test and I had to suspend the ticket. The process of suspending it was very easy because I just had to send them the PCR test showing a positive result. But now sense she has recovered we have been trying to get the ticket reissued and have been trying for 2 weeks now. They have been extremely slow and been lying constantly about returning phone calls and making false promises for the new rebooking. As of now I have sent the positive PCR results in 3 times to them and am starting to go around the same loop again. I will update this as more news come. | 2 |
Wizz Air | Everything suits me, I don't know why there are so many negative reviews, but I flew about 10 times with this company and everything was fine. there were no flight delays, there were no problems with my hand luggage either, read the rules of transportation and follow them) | 5 |
Jet2.com | Everything superb as usual | 5 |
Wizz Air | Everything that could go wrong does when you fly with Wizz Air. Avoid. | 1 |
Lufthansa | Everything that could go wrong, they messed up. Afterwards there was no single way to get in contact with them. Most horrible service ever | 1 |
Jet2.com | Everything to do with the flights went exactly how you would hope. Jet2 staff very happy to help, knowledgeable and smiley! We will fly with you again!The only issue I have is an industry wide problem that the prices rocket during the 6 week summer holiday! | 5 |
Jet2.com | Everything to plan and everything well stocked. | 5 |
Jet2.com | Everything under control went well.Delay of over an hour on return journey was no fault of airline but annoying all the same! If I was being picky the only thing I don't like is when the staff go through lots and lots of examples of duty free products which seems to go on for some time. The tannoy was a little loud too. Other than that great experience. | 4 |
Jet2.com | Everything up until getting our luggage off the conveyor belt. There was a mix up in that the Ibiza flight bags were on the belt but the passengers had not come through security. Those bags were taken off and put to one side. It was another 30 minutes before the Thessaloniki bags appeared. Not good | 3 |
Jet2.com | Everything very easy……check in, boarding | 5 |
Jet2.com | Everything was 1st class. My complaint is regarding your announcements which were hurried so much I understood none of them. | 4 |
Jet2.com | Everything was OK | 4 |
Jet2.com | Everything was OK But the seats were very uncomfortable especially the arm rests .No space to put arms . | 3 |
Ryanair | Everything was a nightmare,but what I am really frustrated about is, that we still havent got our refund 2 months after they lost our lugage 3 out of 7 days of our holiday. Our children were 8 months and 2 years at the time, and we were left with nothing. We had paid extra for family lugage to ensure we could bring it all including trolleys. Ryanair claims they only cover 20euro pr lost lugage pr day but imagine to buy diapers, bottles, swimdiapers, swimwear, pyjamas, medicine, clothes for 2 children for 3 days and then add some few things for the parents... i have written to ryanair several times to get my refund and we have followed all instructions and provided all documents etc but they do not reply. I cant recommend anyone using this awful company with the smallest seats, most delays, most extra fees ...i could go on... fool me once, shame on you. Fool me twice, shame on me ... thats not going to happen! | 1 |
Jet2.com | Everything was absolutely great on my flight there and back to Malaga. The cabin staff were really helpful and the planes were clean and tidy, when we boarded. Will always use Jet 2 | 5 |
Jet2.com | Everything was amazing | 5 |
EasyJet | Everything was arranged very quickly. | 5 |
Jet2.com | Everything was as expected apart from a long walk to the gate due to ongoing work at the airport. | 4 |
Jet2.com | Everything was as expected, on time and no hassle.Thank you. | 5 |
Jet2.com | Everything was as expected, so happy with the service | 5 |
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