generalization/banking_intent_Sampled-p_1 · Datasets at Hugging Face

id int32 0 10k	text stringlengths 13 433	label int64 0 76	Generalization stringclasses 1 value
3,103	What businesses accept this card?	60	trimmed_train
874	My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.	72	trimmed_train
9,366	Why have I been charged for pulling cash out of my own account?	39	trimmed_train
9,189	Help me activate my new card.	56	trimmed_train
2,230	There was a transaction this morning that I'd like to reverse.	44	trimmed_train
7,899	What should I do if I want to get another card for someone in my family?	63	trimmed_train
7,889	daughter needs card, how do i add her	63	trimmed_train
2,625	Was I charged extra for using my card?	38	trimmed_train
632	I see a charge of 1L I do not recognize on my statement	34	trimmed_train
9,012	What is the currency exchange fee?	40	trimmed_train
7,194	Why was I charged an extra fee when doing a transfer?	29	trimmed_train
7,883	I would like to get additional physical cards at this time	63	trimmed_train
1,773	My PIN is not working, can you help?	24	trimmed_train
3,885	i need to proof my identity to you why and how?	28	trimmed_train
5,118	Card payment is still pending, why is that the case?	20	trimmed_train
9,145	Are there any charges for top ups?	73	trimmed_train
9,697	My Google pay top up isn't working.	30	trimmed_train
1,550	I've lost my card. What can I do about that?	65	trimmed_train
2,677	Is there a way to get around fees	38	trimmed_train
6,268	I can't get my card out of the ATM	45	trimmed_train
3,310	The cheque I sent a few days ago has not been deposited yet, what is the hold up?	12	trimmed_train
9,399	Why is it I am charged an extra fee when I use the ATM?	39	trimmed_train
792	What does it mean to have a pending cash withdrawal?	72	trimmed_train
1,269	What do I do? My card is broken.	74	trimmed_train
1,703	What is the process for unlocking the pin?	24	trimmed_train
7,167	I shouldn't be charged any fee for transferring .	29	trimmed_train
4,997	I wasn't able to withdraw money at an ATM	2	trimmed_train
2,563	Why was I charged a fee? I thought shopping was free?	38	trimmed_train
8,074	Are physical card available?	11	trimmed_train
1,972	I'm waiting on a top-up, its still pending	67	trimmed_train
292	What is my money worth in other countries?	5	trimmed_train
9	I ordered my card but it still isn't here	22	trimmed_train
5,258	My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help.	37	trimmed_train
1,621	Is there a limit for age?	35	trimmed_train
8,792	There is a withdrawal on my account that I don't remember initiating.	49	trimmed_train
6,167	I am not happy with your company. Please delete my account asap.	15	trimmed_train
1,202	Can I use an auto top-up option?	4	trimmed_train
1,028	To deliver to the US, how long will it take?	52	trimmed_train
1,922	How much does each transfer cost?	59	trimmed_train
181	I already have a card and want to link it	36	trimmed_train
1,670	Help me unblock my account. I entered the PIN wrong too many times.	24	trimmed_train
4,999	I tried to get cash in the ATM but it was not approved	2	trimmed_train
6,514	Can you tell me how I would go about learning where my funds came from?	25	trimmed_train
7,020	I tried to transfer funds to a beneficiary and was denied. Can you tell me why?	48	trimmed_train
249	Card has been received, how will it show up on the app?	36	trimmed_train
7,991	i would like to top up with check	57	trimmed_train
5,562	I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.	43	trimmed_train
7,542	Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?	41	trimmed_train
1,771	I entered the wrong pin too many times and now I think it's blocked. What do I do?	24	trimmed_train
225	Can I activate a card in the app?	36	trimmed_train
2,802	I transferred some money but it hasn't arrived.	16	trimmed_train
5,450	How do I begin the process of a refund?	53	trimmed_train
6,536	I would like to know how to work out where my funds came from?	25	trimmed_train
1,039	How long does it take for deliver to the US?	52	trimmed_train
3,821	Is identity verification required for me to use my account?	28	trimmed_train
672	There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.	34	trimmed_train
9,650	I need to top up, can I use google pay?	30	trimmed_train
6,816	What does it mean if my payment was reverted?	76	trimmed_train
5,348	My phone is missing.	37	trimmed_train
5,461	Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.	53	trimmed_train
1,665	Do you have an age requirement when opening an account with your service?	35	trimmed_train
3,017	my virtual card has not came yet!	27	trimmed_train
8,026	How can I fill up my gas tank using a check?	57	trimmed_train
7,683	Explain to me how to verify the top-up card.	55	trimmed_train
2,190	I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.	44	trimmed_train
4,873	What do I do if I forgot my passcode?	1	trimmed_train
4,843	I need a new login code	1	trimmed_train
931	What kind of money can I hold?	6	trimmed_train
2,207	Where do I go to cancel a transaction?	44	trimmed_train
2,441	I was not distributed the correct amount of cash that I asked for	0	trimmed_train
4,103	I prefer using Mastercard, can I substitute?	64	trimmed_train
1,798	I'm confused ass to why my contactless is not working.	42	trimmed_train
4,440	Is there a limit to the number of disposable cards per day?	51	trimmed_train
7,505	What stopped my transfer, from being accepted?	41	trimmed_train
8,257	I think the bank made a mistake on the exchange rates	61	trimmed_train
3,096	Is there anywhere I can't use my card?	60	trimmed_train
7,450	Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.	41	trimmed_train
4,419	Can you tell me more about limits to disposable virtual cards?	51	trimmed_train
4,386	What are the restrictions on the virtual cards?	51	trimmed_train
8,051	Do I have to pay for a physical card?	11	trimmed_train
9,203	How do I activate my new card I just got?	56	trimmed_train
7,201	Why was a fee changed for my transfer?	29	trimmed_train
2,403	Why can't I take $100 out	0	trimmed_train
8,207	My Virtual card was rejected for a car rental. Why?	10	trimmed_train
7,894	If I get another card, what kind of fees am I looking at?	63	trimmed_train
4,548	What ATMs take this card?	46	trimmed_train
1,613	How old do you need to be to open an account?	35	trimmed_train
468	I purchased something while traveling, and the exchange rate applied was wrong.	18	trimmed_train
8,434	Is it possible to get a disposable virtual card as well?	7	trimmed_train
2,853	My recipient hasn't received the money	16	trimmed_train
9,188	Is my card ready for use or does it need activated and if so how?	56	trimmed_train
2,983	My card wants to be topped what do you guys support?	14	trimmed_train
124	I thought I would have received my new card at this point.	22	trimmed_train
2,188	Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.	44	trimmed_train
9,753	Can you assist on apple watch top ups?	30	trimmed_train
513	I did not receive the correct amount for the exchange rate.	18	trimmed_train
5,591	Shopping on line I was declined when trying to buy something.	43	trimmed_train
7,569	HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?	70	trimmed_train
4,847	passcode retrieval	1	trimmed_train
671	There's an extra fee on my statement, why is that?	34	trimmed_train

3,103

What businesses accept this card?

60

trimmed_train

874

My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.

72

trimmed_train

9,366

Why have I been charged for pulling cash out of my own account?

39

trimmed_train

9,189

Help me activate my new card.

56

trimmed_train

2,230

There was a transaction this morning that I'd like to reverse.

44

trimmed_train

7,899

What should I do if I want to get another card for someone in my family?

63

trimmed_train

7,889

daughter needs card, how do i add her

63

trimmed_train

2,625

Was I charged extra for using my card?

38

trimmed_train

632

I see a charge of 1L I do not recognize on my statement

34

trimmed_train

9,012

What is the currency exchange fee?

40

trimmed_train

7,194

Why was I charged an extra fee when doing a transfer?

29

trimmed_train

7,883

I would like to get additional physical cards at this time

63

trimmed_train

1,773

My PIN is not working, can you help?

24

trimmed_train

3,885

i need to proof my identity to you why and how?

28

trimmed_train

5,118

Card payment is still pending, why is that the case?

20

trimmed_train

9,145

Are there any charges for top ups?

73

trimmed_train

9,697

My Google pay top up isn't working.

30

trimmed_train

1,550

I've lost my card. What can I do about that?

65

trimmed_train

2,677

Is there a way to get around fees

38

trimmed_train

6,268

I can't get my card out of the ATM

45

trimmed_train

3,310

The cheque I sent a few days ago has not been deposited yet, what is the hold up?

12

trimmed_train

9,399

Why is it I am charged an extra fee when I use the ATM?

39

trimmed_train

792

What does it mean to have a pending cash withdrawal?

72

trimmed_train

1,269

What do I do? My card is broken.

74

trimmed_train

1,703

What is the process for unlocking the pin?

24

trimmed_train

7,167

I shouldn't be charged any fee for transferring .

29

trimmed_train

4,997

I wasn't able to withdraw money at an ATM

2

trimmed_train

2,563

Why was I charged a fee? I thought shopping was free?

38

trimmed_train

8,074

Are physical card available?

11

trimmed_train

1,972

I'm waiting on a top-up, its still pending

67

trimmed_train

292

What is my money worth in other countries?

5

trimmed_train

9

I ordered my card but it still isn't here

22

trimmed_train

5,258

My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help.

37

trimmed_train

1,621

Is there a limit for age?

35

trimmed_train

8,792

There is a withdrawal on my account that I don't remember initiating.

49

trimmed_train

6,167

I am not happy with your company. Please delete my account asap.

15

trimmed_train

1,202

Can I use an auto top-up option?

4

trimmed_train

1,028

To deliver to the US, how long will it take?

52

trimmed_train

1,922

How much does each transfer cost?

59

trimmed_train

181

I already have a card and want to link it

36

trimmed_train

1,670

Help me unblock my account. I entered the PIN wrong too many times.

24

trimmed_train

4,999

I tried to get cash in the ATM but it was not approved

2

trimmed_train

6,514

Can you tell me how I would go about learning where my funds came from?

25

trimmed_train

7,020

I tried to transfer funds to a beneficiary and was denied. Can you tell me why?

48

trimmed_train

249

Card has been received, how will it show up on the app?

36

trimmed_train

7,991

i would like to top up with check

57

trimmed_train

5,562

I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.

43

trimmed_train

7,542

Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?

41

trimmed_train

1,771

I entered the wrong pin too many times and now I think it's blocked. What do I do?

24

trimmed_train

225

Can I activate a card in the app?

36

trimmed_train

2,802

I transferred some money but it hasn't arrived.

16

trimmed_train

5,450

How do I begin the process of a refund?

53

trimmed_train

6,536

I would like to know how to work out where my funds came from?

25

trimmed_train

1,039

How long does it take for deliver to the US?

52

trimmed_train

3,821

Is identity verification required for me to use my account?

28

trimmed_train

672

There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.

34

trimmed_train

9,650

I need to top up, can I use google pay?

30

trimmed_train

6,816

What does it mean if my payment was reverted?

76

trimmed_train

5,348

My phone is missing.

37

trimmed_train

5,461

Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.

53

trimmed_train

1,665

Do you have an age requirement when opening an account with your service?

35

trimmed_train

3,017

my virtual card has not came yet!

27

trimmed_train

8,026

How can I fill up my gas tank using a check?

57

trimmed_train

7,683

Explain to me how to verify the top-up card.

55

trimmed_train

2,190

I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.

44

trimmed_train

4,873

What do I do if I forgot my passcode?

1

trimmed_train

4,843

I need a new login code

1

trimmed_train

931

What kind of money can I hold?

6

trimmed_train

2,207

Where do I go to cancel a transaction?

44

trimmed_train

2,441

I was not distributed the correct amount of cash that I asked for

0

trimmed_train

4,103

I prefer using Mastercard, can I substitute?

64

trimmed_train

1,798

I'm confused ass to why my contactless is not working.

42

trimmed_train

4,440

Is there a limit to the number of disposable cards per day?

51

trimmed_train

7,505

What stopped my transfer, from being accepted?

41

trimmed_train

8,257

I think the bank made a mistake on the exchange rates

61

trimmed_train

3,096

Is there anywhere I can't use my card?

60

trimmed_train

7,450

Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.

41

trimmed_train

4,419

Can you tell me more about limits to disposable virtual cards?

51

trimmed_train

4,386

What are the restrictions on the virtual cards?

51

trimmed_train

8,051

Do I have to pay for a physical card?

11

trimmed_train

9,203

How do I activate my new card I just got?

56

trimmed_train

7,201

Why was a fee changed for my transfer?

29

trimmed_train

2,403

Why can't I take $100 out

0

trimmed_train

8,207

My Virtual card was rejected for a car rental. Why?

10

trimmed_train

7,894

If I get another card, what kind of fees am I looking at?

63

trimmed_train

4,548

What ATMs take this card?

46

trimmed_train

1,613

How old do you need to be to open an account?

35

trimmed_train

468

I purchased something while traveling, and the exchange rate applied was wrong.

18

trimmed_train

8,434

Is it possible to get a disposable virtual card as well?

7

trimmed_train

2,853

My recipient hasn't received the money

16

trimmed_train

9,188

Is my card ready for use or does it need activated and if so how?

56

trimmed_train

2,983

My card wants to be topped what do you guys support?

14

trimmed_train

124

I thought I would have received my new card at this point.

22

trimmed_train

2,188

Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.

44

trimmed_train

9,753

Can you assist on apple watch top ups?

30

trimmed_train

513

I did not receive the correct amount for the exchange rate.

18

trimmed_train

5,591

Shopping on line I was declined when trying to buy something.

43

trimmed_train

7,569

HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?

70

trimmed_train

4,847

passcode retrieval

1

trimmed_train

671

There's an extra fee on my statement, why is that?

34

trimmed_train