id
int32 0
10k
| text
stringlengths 13
433
| label
int64 0
76
| Generalization
stringclasses 1
value |
|---|---|---|---|
2,157
|
I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!
| 44
|
trimmed_train
|
6,071
|
My account says I have a pending transfer.
| 13
|
trimmed_train
|
5,292
|
Is there something that I can do since my phone was stolen yesterday?
| 37
|
trimmed_train
|
1,504
|
My card is missing! Help!
| 65
|
trimmed_train
|
7,018
|
For some reason I am unable to preform a transfer to a beneficiary.
| 48
|
trimmed_train
|
6,285
|
The ATM kept my card?
| 45
|
trimmed_train
|
5,169
|
Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
| 20
|
trimmed_train
|
9,273
|
I tried activating my card and it didn't work
| 56
|
trimmed_train
|
6,784
|
How do I fix a payment that was reverted
| 76
|
trimmed_train
|
3,812
|
My ID verification hasn't gone through yet, but can I use my account anyway?
| 28
|
trimmed_train
|
6,044
|
How long does it take for pending to go through
| 13
|
trimmed_train
|
4,420
|
How many transactions can I do with a disposable card?
| 51
|
trimmed_train
|
8,132
|
how much does a card cost and why do you charge me
| 11
|
trimmed_train
|
7,868
|
If I need an additional card, is there a fee for that?
| 63
|
trimmed_train
|
5,727
|
Why isn't my refund shown on my statement?
| 50
|
trimmed_train
|
781
|
I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?
| 72
|
trimmed_train
|
4,471
|
There are charges on my card that I haven't purchased.
| 75
|
trimmed_train
|
1,016
|
Can I have it delivered on a specific date?
| 52
|
trimmed_train
|
4,626
|
How can I tell if an AMT will take this card?
| 46
|
trimmed_train
|
5,867
|
My card payment failed.
| 19
|
trimmed_train
|
701
|
Why is there an extra charge of 1 dollar on my statement?
| 34
|
trimmed_train
|
5,481
|
Would I be able to refund an item?
| 53
|
trimmed_train
|
9,727
|
Am I able to do top-ups with Google Pay?
| 30
|
trimmed_train
|
2,841
|
I'm still expecting the transaction to be finished
| 16
|
trimmed_train
|
3,693
|
Need to report a change of address.
| 31
|
trimmed_train
|
4,116
|
Can I pick between Visa and Mastercard?
| 64
|
trimmed_train
|
9,328
|
Where do I go to activate my card?
| 56
|
trimmed_train
|
7,660
|
My account is depleted. Can I transfer funds from another bank?
| 70
|
trimmed_train
|
398
|
What exchange rate is it?
| 5
|
trimmed_train
|
1,326
|
Why won't my card work anymore?
| 74
|
trimmed_train
|
5,102
|
I made a payment with my card and it hasn't changed. How long do you think this will take?
| 20
|
trimmed_train
|
296
|
What is the exchange looking like?
| 5
|
trimmed_train
|
3,967
|
Why is my identity verification process not working?
| 26
|
trimmed_train
|
4,413
|
What is the maximum number of transactions that I can put on a disposable card?
| 51
|
trimmed_train
|
1,248
|
Can you tell me what the problem with my card is? It was declined at a restaurant today.
| 74
|
trimmed_train
|
4,050
|
When do I set up my card PIN?
| 32
|
trimmed_train
|
7,471
|
Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.
| 41
|
trimmed_train
|
3,615
|
how do i dispute a payment I didnt make
| 33
|
trimmed_train
|
9,499
|
I used an ATM and there was an extra charge.
| 39
|
trimmed_train
|
3,766
|
I need to change my address
| 31
|
trimmed_train
|
2,485
|
The amount of cash i have received is not correct.
| 0
|
trimmed_train
|
5,963
|
The card payment I made didn't work.
| 19
|
trimmed_train
|
3,037
|
how to get virtual card
| 27
|
trimmed_train
|
8,285
|
I noticed the exchange rate for cash withdrawal isn't right.
| 61
|
trimmed_train
|
6,970
|
How do I change my PIN abroad?
| 21
|
trimmed_train
|
3,219
|
My top-up has been reverted and I would like to know why.
| 58
|
trimmed_train
|
4,188
|
I want to get a Visa card
| 64
|
trimmed_train
|
3,975
|
I have trouble proving my identity.
| 26
|
trimmed_train
|
5,534
|
Can I get a refund?
| 53
|
trimmed_train
|
5,556
|
Why has my transfer been declined?
| 43
|
trimmed_train
|
1,495
|
What should I do if I think my card was stolen?
| 65
|
trimmed_train
|
6,400
|
I see a duplicate payment.
| 66
|
trimmed_train
|
7,092
|
I need to move money to another beneficiary. Why is it not working?
| 48
|
trimmed_train
|
5,145
|
My card payment still pending
| 20
|
trimmed_train
|
6,953
|
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.
| 21
|
trimmed_train
|
5,674
|
I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?
| 50
|
trimmed_train
|
5,658
|
I think there has been a mistake with my transfer
| 43
|
trimmed_train
|
4,607
|
Which locations can I withdraw money from?
| 46
|
trimmed_train
|
8,629
|
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?
| 71
|
trimmed_train
|
9,463
|
Can you tell me why I was charged extra when I withdrew money?
| 39
|
trimmed_train
|
9,500
|
that fee should not be there, you charged my cash for an unnecessary thing.
| 39
|
trimmed_train
|
6,251
|
Your machine took my card. How do I get it back?
| 45
|
trimmed_train
|
975
|
What fiat currencies are used for holdings?
| 6
|
trimmed_train
|
2,416
|
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??
| 0
|
trimmed_train
|
7,217
|
Why was I charged this extra fee while doing a transfer?
| 29
|
trimmed_train
|
1,742
|
I must have entered my PIN wrong.
| 24
|
trimmed_train
|
1,330
|
My card stopped working after multiple transactions. Why?
| 74
|
trimmed_train
|
4,207
|
Can I obtained a Visa Card
| 64
|
trimmed_train
|
3,699
|
I moved, can I edit my personal details?
| 31
|
trimmed_train
|
803
|
i withdrew cash and dont see it reflected on the balance
| 72
|
trimmed_train
|
8,463
|
I need to deposit my virtual card, how do i do that.
| 7
|
trimmed_train
|
5,696
|
I am missing a refund amount on my account.
| 50
|
trimmed_train
|
3,906
|
The app does not know it is me.
| 26
|
trimmed_train
|
3,374
|
My balance was not updated with my checque or cash deposit.
| 12
|
trimmed_train
|
6,964
|
I want to create a new pin.
| 21
|
trimmed_train
|
3,769
|
I have a new email.
| 31
|
trimmed_train
|
8,944
|
How much is the exchange fee?
| 40
|
trimmed_train
|
8,517
|
It looks like my top up didn't work. Why?
| 8
|
trimmed_train
|
3,837
|
Why do you need me to verify who I am?
| 28
|
trimmed_train
|
2,133
|
I don't need to transfer anymore and I want to cancel it.
| 44
|
trimmed_train
|
6,735
|
The app reverted the payment I made.
| 76
|
trimmed_train
|
6,804
|
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?
| 76
|
trimmed_train
|
2,137
|
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?
| 44
|
trimmed_train
|
2,768
|
My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?
| 16
|
trimmed_train
|
6,163
|
if im not using my account should i close it or just let it sit
| 15
|
trimmed_train
|
4,795
|
There was a direct debit transaction I have don't think should be there.
| 17
|
trimmed_train
|
1,349
|
My card don't work.
| 74
|
trimmed_train
|
4,663
|
What is this direct debit in my statement?
| 17
|
trimmed_train
|
6,922
|
Is there a location where I can change my PIN?
| 21
|
trimmed_train
|
1,353
|
HOW LONG TO TAKE THE TIME TO SOLVE
| 74
|
trimmed_train
|
4,611
|
what are the locations i can withdraw money
| 46
|
trimmed_train
|
5,764
|
Why isn't my refund showing up?
| 50
|
trimmed_train
|
4,121
|
I am looking to get a Visa credit card, what must I do to achieve this?
| 64
|
trimmed_train
|
526
|
Why is the exchange rate for my payment incorrect?
| 18
|
trimmed_train
|
3,308
|
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?
| 12
|
trimmed_train
|
8,020
|
Is there a way to use a cheque to top up my account?
| 57
|
trimmed_train
|
2,443
|
When I went to $100, all the machine would give me was $20.
| 0
|
trimmed_train
|
1,490
|
Can you tell me the status of my new card?
| 65
|
trimmed_train
|
5,486
|
How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?
| 53
|
trimmed_train
|
9,910
|
What countries can I use my account in?
| 68
|
trimmed_train
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.