subject
stringlengths
2
200
description_text
stringlengths
4
66.6k
cf_root_cause_analysis_rca
stringlengths
2
850
cf_product_type
stringclasses
3 values
cf_rca_type
stringclasses
5 values
cf_module_name
stringclasses
19 values
cf_sub_modules
stringclasses
79 values
cf_modules
float64
cf_known_issue
float64
cf_fix_type
float64
status_name
stringclasses
2 values
notes
stringlengths
23
32.1k
Employee (22393) not able to access Expense transaction option
Dear Team, Employee is not able to add expenses transaction in travel expense form. FYI & SHARE RCA FOR RECORD.
to date of the previous transaction and the from date of the current transaction coincides. timing is not checked.
Customization
Data Correction
null
Travel Expense
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan Mohan, As per our observation, the start date of the travel expense is same as the end date of the previous travel expense. Hence, we will check the same and update you on this.  Thanks, Sumithra., Hi Madan Mohan, As informed over the phone call, please try raising the transaction with the different timing. Please let us know if you are facing difficulty in doing the activity. we will guide over the call and check. Based on your feedback, we will take this forward and provide you an update. Thanks, Sumithra., Hi Madan Mohan, As it is confirmed from your end that this case is resolved and the employee has submitted the expense transaction, we are updating the status of the ticket as pending customer. Backend changes has been done to  close this issue.  Thanks, Sumithra. ​ ​
IT Clearance of Madhu G R (P2699)
Please remove "Joining bonus of 40000 to be recovered" of the Clearance form of P2699 Madhu G R in HR Activity
Data correction
Product
Data Correction
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, We understand that the Employee -  P2699 Madhu G R comments "Joining bonus of 40000 to be recovered" in HR Activity has to be removed. We will check and update you Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have removed the  HR Activity comments - "Joining bonus of 40000 to be recovered"  for the Employee -  P2699 Madhu G R.  Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Helpdesk transaction not working
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Pls fix helpdesk transaction. It is not getting downloaded. Regards, Sargam -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
SP - fn_CHECK_Employee optimization
Product
Clarification
null
Help Desk
null
null
null
Closed
Hi Sargam Gupta, We understand that the helpdesk transaction is not getting downloaded.  We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team, The help desk transaction report is getting extracted now. Request you to please verify once from your end and let us know if the issue persists. Attached the snapshot for your reference. Thanks and Regards, Dhivya . V, Hi Divya, Still we unable to extract the data, can you please check and confirm. *Thanks & Regards* *Pramod Shrivastav* Manager - IT M :- 8448589977 *Aye Finance (P) Ltd* Sushant Lok Road, Block B, Sector 43 Gurugram, Haryana *, Dear Team, The report is getting extracted fewer times, when we extract as per the attached snapshot, however fewer times, the output is not getting displayed.  We are working with the internal team to resolve the same. We will complete the same and update you at the earliest. Note : Also please let us know if the issue persists with all the employee id's whomever access this report (or) only with few cases. If then please share us the respective employee id's. Thanks and Regards, Dhivya . V, Hi Sargam Gupta, As discussed internally with the customization Team and the SP has been optimized from their end. Please check the Help desk Transaction Report and now it is launching fine with the data. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Team, Still we unable to generate the report, please close this aSAP. *Login ID: itadmin* *Thanks & Regards* *Pramod Shrivastav* Manager - IT M :- 8448589977 *Aye Finance (P) Ltd* Sushant Lok Road, Block B, Sector 43 Gurugram, Haryana *, Hi Sargam Gupta, As discussed over call, Please check now for the Login ID: ITADMIN and it is getting displayed with the data. Attached the screenshot for your reference. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Iswarya, Removing sargam from the mail chain Sargam is no longer associated with Aye Finance. Please redirect the mails to me Regards, Vivek Raj Cell - +91-8448486701 *, Hi Team, Now we able to export the report. Thanks for support. *Thanks & Regards* *Pramod Shrivastav* Manager - IT M :- 8448589977 *Aye Finance (P) Ltd* Sushant Lok Road, Block B, Sector 43 Gurugram, Haryana *
Stop Attendance Regularization on late coming days
We need to stop users from marking attendance on late coming days. Currently they are marking attendance and system is reversing 0.5 days of leave for those employees due to which HR attendance policy is getting voilated.
need to add custom plugin
Product
Patch Deployment
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.82 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11088, Hi Vicky Shah, Please provide us sometime, we will call you and discuss on the query raised on Attendance regularization to be stopped on the late coming days and share the feedback with you. Thanks and Regards, Dhivya . V, ​Dear Vicky, ​ We will connect tomorrow, based on your convenient timings and try to add the logic in the Attendance custom plugin and resolve the concern raised on ' AR cannot be raised for 5/10 minutes". Thanks and Regards, Dhivya . V, Hi Vicky Shah, As discussed over the call, please let us know your convenient timings hence we will connect and  try adding the logic in the Attendance custom plugin and resolve the concern raised on ' AR cannot be raised for 5/10 minutes".  Thanks and Regards, Dhivya . V, Dear Vicky Shah, Hope you are busy with Payroll activities, please connect with us, once it is done, hence based on your convenient timings we will share the connectivity and resolve the concern raised on AR Validation. Thanks and Regards, Dhivya . V, Dear Dhivya, Yes you are correct, Kindly provide me sometime, will share the connectivity once payroll activities are over Regards, Vicky Shah. , Dear Vicky, ​ ​Sure, request you to please complete the Payroll and let us know. Thanks and Regards, Dhivya . V, ​Dear Vicky, ​ Please let us know, post completion of Payroll. Currently updating the status of the ticket.  ​ Note : Please open/update the ticket when you will be able to provide the connectivity from your end. Thanks and Regards, Dhivya . V, We are awaiting confirmation from HR team to implement the logic, Hi Vicky Shah, Sure Vicky,  post receiving the feedback from HR team, please confirm us, accordingly we will schedule and do the required changes in the UAT. Note : Please open/update the ticket  post confirmation. Thanks and Regards, Dhivya . V
Relieving date to be updated for 4 inactive employees
Employee Id Employee Name Relieving Date C104611 Dushyant Barara 30 September 2014 C108711 Vidya Govekar 30 June 2014 C115679 Kaushik Deva 16 December 2014 C118892 Richa Malhotra 19 February 2015
Clarification
Product
Clarification
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Esha Patil Padwal, During analysis, we observed that resignation has not raised in the application for the given 4 employees.  ​ Kindly proceed the "Employee Deactivation" (or) Raise "Record Resignation" process for the above given employees. Then automatically the below given dates can be chosen during the time of submission.  ​ If any further clarification then we request to update us. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
self appraisal form showing in midappraisal
Pls check employee(60460)'s self appraisal status as it is showing that form has been moved to mid year appraisal.
Mismatch in review Id.
Product
Clarification
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will check on the reported query and update you. ​ Regards, Veerapandian R, kindly confirm current status., Hi Vasudev Tyagi, As discussed over the call we have done the changes and now the transaction is pending with 57815. Please check from your end and let us know. ​ Regards, Veerapandian R
Forms pending for approval Queue issue - 2027
Forms pending for approval - 2027 - Tax declaration shows 21 but no entries - Queue issue
the issue has been already fixed in product. Implementation team needs to promote the patches.
Product
Data Correction
null
Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Very urgent - Plesase cleanup ASAP and fix it permanently. Many times we have notified this issue to Adrenalin , Hi Varun Kumar S, We have shared session link to your IT Team once they have connected, we will do the clean up. And also we would like to inform that we have provided issue fix for HRMS Modules. Hence requesting you to check the details with Ms. Jisha for the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, Based on your request, we have removed the queue transactions from system. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
FW: MIS REPORT MAIL
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Please check urgently as in highlighted columns employee name and emp code is coming in report “Employee separation Details 611” [cid:image001.png@01D71CC7.69E45400] From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com] Sent: Friday, March 19, 2021 1:12 PM To: Jatinder Kumar Sharma Subject: MIS REPORT MAIL Importance: High Mail has been send . This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
clarification on Customized report
Customization
Clarification
Admin Module
Customization Reports
null
null
null
Closed
Hi Jatinder Kumar Sharma, For the reported report query, we will check and update you the status Thanks & Regards,  Mohamed Moosa A, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] ?
Fwd: Attachments of Joyshree Talukdar
Hi , Please refer to the trail mail below.The candidate login has a limitation of file uploading size.Kindly look into it as candidates are facing problems in uploading files. Thanks & Regards, Sangeeta Mukherjee |HR Departmen*t* *Arohan Financial Services Limited* *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *L: +91 33 4015 6021 | www.arohan.in <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter <https://twitter.com/arohan_fin> and LinkedIn <https://www.linkedin.com/company/arohan-financial-services-limited/> <http://www.arohan.in/> ---------- Forwarded message --------- From: JOYSHREE TALUKDAR <joyshreetalukdar06@gmail.com> Date: Fri, Mar 19, 2021 at 1:36 PM Subject: Attachments of Joyshree Talukdar To: <sangeeta.mukherjee@arohan.in> Hello Ma'am, I had been trying to send you the documents, but was unable to send you the same,as the given portal is not working and also the size requirements for each file needed to be under 2kb. And my files are above 15kb and some of them are even more than 150kb in size, so I was unable to upload them. So, I have attached those documents here along with the screen shot of the error encountered during the upload process. Please find the attached documents. Thanking You Regards, Joyshree Talukdar -- _Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you have received this message by mistake, please reply to this message and follow with its deletion. Please do not print this email unless it is necessary. Every unprinted email helps the environment._
provided the clarification
Product
Clarification
null
Offer Management
null
null
null
Closed
Hi Sangeeta Mukherjee, ​ As discussed over the call, We will check with the internal team the below requirement and confirm from our end. Thanks and Regards vijayakumar.K, Dear Sangeeta, System allow up to 1 MB file size. Thanks & Regards, Sandip Paul , Hi Sangeeta Mukherjee, ​  As we have not received any update to this ticket we assume that the issue has been resolved and are updating the status of this ticket as "Resolved". If this issue still persists, you may "Re-open" this ticket. Thanks and Regards Vijayakumar k, Resolved Thanks & Regards, Sangeeta Mukherjee |HR Departmen*t* *Arohan Financial Services Limited* *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *L: +91 33 4015 6021 | www.arohan.in <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter <https://twitter.com/arohan_fin> and LinkedIn <https://www.linkedin.com/company/arohan-financial-services-limited/> <http://www.arohan.in/> On Mon, Mar 29, 2021 at 1:43 PM Adrenalin eSystems LTD < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Sangeeta Mukherjee, > > Our Support Rep has indicated that your ticket has been Resolved. > > If you believe that the ticket has not been resolved, please reply to this > email to automatically reopen the ticket. > If there is no response from you, we will assume that the ticket has been > resolved and the ticket will be automatically closed after 48 hours. > > Sincerely, > AdrenalinSupport Team > https://myadrenalincare.freshdesk.com/helpdesk/tickets/11392 > > 11392:1025874 > -- _Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you have received this message by mistake, please reply to this message and follow with its deletion. Please do not print this email unless it is necessary. Every unprinted email helps the environment._
Emp id repeating in QCR_109 report
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay We have noticed that there are 716 emp id's repeating in the QCR_109 report. Kindly analyze and resolve the issue. -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Report slowness
Customization
Clarification
null
Customization Reports
null
null
null
Closed
Hi Balaji Damodaran, We will check the above query regard to duplicate issue in QCR report and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, ​Post discussion with you we understood that you are able to download the reports now. Hence we request you to please extract the report and let us know the feedback. Regards, Jayakrishnan. N Product Support
Recruitment Module
HI Team , Unable to move to final status. [image: image.png] Thanks & Regards, Sangeeta Mukherjee |HR Departmen*t* *Arohan Financial Services Limited* *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *L: +91 33 4015 6021 | www.arohan.in <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter <https://twitter.com/arohan_fin> and LinkedIn <https://www.linkedin.com/company/arohan-financial-services-limited/> <http://www.arohan.in/> -- _Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you have received this message by mistake, please reply to this message and follow with its deletion. Please do not print this email unless it is necessary. Every unprinted email helps the environment._
Data correction
Product
Data Correction
null
Interview and Selection Management
null
null
null
Closed
Hi Sangeeta Mukherjee, ​ As discussed over the call, The reported employee final status now  is opened, ​ Kindly check your end and share feedback. ​ ​ Thanks and Regards vijayakumar k  , Thanks. Its working now. Thanks & Regards, Sangeeta Mukherjee |HR Departmen*t* *Arohan Financial Services Limited* *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *L: +91 33 4015 6021 | www.arohan.in <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter <https://twitter.com/arohan_fin> and LinkedIn <https://www.linkedin.com/company/arohan-financial-services-limited/> <http://www.arohan.in/> On Fri, Mar 19, 2021 at 12:58 PM Vijayakumar K < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Sangeeta Mukherjee, > ​ > As discussed over the call, The reported employee final status now is > opened, > ​ > Kindly check your end and share feedback. > ​ > ​ > Thanks and Regards > vijayakumar k > > > > > > > On Fri, 19 Mar at 12:31 PM , Sangeeta Mukherjee < > sangeeta.mukherjee@arohan.in> wrote: > HI Team , > > Unable to move to final status. > > > > [image: image.png] > Thanks & Regards, > Sangeeta Mukherjee |HR Departmen*t* > *Arohan Financial Services Limited* > *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, > Salt Lake, Kolkata - 700091 > *L: +91 33 4015 6021 | www.arohan.in > <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * > Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter > <https://twitter.com/arohan_fin> > and LinkedIn > <https://www.linkedin.com/company/arohan-financial-services-limited/> > > <http://www.arohan.in/> > > *Disclaimer: The content of this email is confidential and intended for > the recipient specified in message only. It is strictly forbidden to share > any part of this message with any third party, without a written consent of > the sender. If you have received this message by mistake, please reply to > this message and follow with its deletion. Please do not print this email > unless it is necessary. Every unprinted email helps the environment.* > > 11390:1025874 > -- _Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you have received this message by mistake, please reply to this message and follow with its deletion. Please do not print this email unless it is necessary. Every unprinted email helps the environment._
Fwd:
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Fix this error report asap ---------- Forwarded message --------- From: Sargam Gupta <sargamgupta.srccgbo@gmail.com> Date: Fri, Mar 19, 2021 at 12:19 PM Subject: To: Sargam Gupta <sargam.gupta@ayefin.com> -- Thanks and Regards, Sargam Gupta -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Claims & Reimbursement
null
null
null
Closed
Hi Sargam Gupta, we will check below report and will discuss over call in detail and resolve the same. We will update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Sargam Gupta, Post Analysis, while logging through the Employee - AYE2189 Adarsh Gaurav  and checking the "Answer Query" form there are no query ID - NFIN_TRCLA7_AYE2921. ​ Attached the screenshot for your reference. Please check and update.  Also if any queries please reach me out in the below mobile number for further clarification. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
forms pending for approval
pls note forms pending for your approval is showing pending but in the same form, it is balank.  8537 ^ Rahul Mehrotra
There were old pending goal setting transaction. We have cleaned up the same. Now the correct transaction is reflecting in the Actor's Queue
Product
Data Correction
null
Manage Employees
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will check on the reported query and update you. ​ Regards, Veerapandian R, Hi Vasudev Tyagi, We have done the changes. Now the correct number of transaction is reflecting in the Actor's (8537) forms pending for your Approval form. Please check from your end and let us know. ​ Regards, Veerapandian R
Need to give rights to unit HR on fast and future dates shift roster
Need to give rights to unit HR on fast and future dates shift roster and shift changes.
Shift roasted upload is access need to be provided
Product
Clarification
null
Manage Employees
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 Edg/86.0.622.69 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harisha Kamath, As discussed over the call, We have understood that Need to provide access of shift changes for UNIT hr . Kindly join this session https://fastsupport.gotoassist.com/215272744 Kohima Gopi, Hi Harisha Kamath, ​ We have requested session but unfortunetly unable to connect as you are engaged   with Planned activity .  As discussed we will schedule session tomorrow morning and work on this issue., Hi Harisha Kamath, As informed earlier, DATA UPLOAD is the only option to do the SHIFT ROASTER UPLOAD for the past days more than a month. If we give access to Unit HR for the data upload form all the template of ​form access that employee have will be reflected. We cannot giveaccess to shift roaster upload alone.Kindly check the same and update us in case of clarification.
Tax Declaration Form issue
Hi, An employee when submits his/her tax declaration for approval, it is seen pending with the approver and also is seen editable for that employee at the same time (which should not be the case).  Example: Nidhi Kapur (4567). Please check and resolve asap. Thanks, Rashmi D 8108813311
The given employee code 4567 Tax declaration was "Saved" status hence it was allowed to edit the Tax Declaration. ​ We have changed the Tax declaration status from "Saved" to "Submitted" and now it will not be allowed to edit the same.
Product
Data Correction
null
Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, From the above description, we understood that the given employee can edit the tax declaration form and the same is pending for approver. Please find the below URL to join us through the Zoom connection. https://us02web.zoom.us/j/85435689227?pwd=WkhTLzNDVmJadFRBRTNJZkxra3RoQT09 Regards Prakash, Dear Rashmi The given employee code 4567 Tax declaration was "Saved" status hence it was allowed to edit the Tax Declaration. ​ We have changed the Tax declaration status from "Saved" to "Submitted" and now it will not be allowed to edit the same. ​ Regards Prakash
IT- Proof Entry - Reg
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Adrenalin support team, While entering IT proof in tax declaration, we don't want to upload proof document. Please suggest how to submit without uploading file. Regards Kalyani V Sankara Eye Hospital Disclaimer: IMPORTANT NOTICE: This e-mail message is intended to be received only by persons entitled to receive the confidential information it may contain. E-mail messages to clients of Sri Kanchi Kamakoti Medical Trust / Sankara Eye Hospital. may contain information that is confidential and legally privileged. Please do not read, copy, forward, or store this message unless you are an intended recipient of it. If you have received this message in error, please forward it to the sender and delete it completely from your computer system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
TAX_DOCUMENT_ATTACH_PROOF
Product
Configuration
null
Tax
null
null
null
Closed
Hi Payroll, As discussed over the phone, kindly navigate to Adrenalin Configuration Editor, change the configuration value as Y for TAX_DOCUMENT_ATTACH_PROOF. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
FW: Tax Declaration for Ashish Jain (K1515) - Rejected
Dear Dhivya, Approver remarks missing on tax declaration form Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png From: Ashish V Jain [mailto:ashishjain@globecapital.com] Sent: Friday, March 19, 2021 10:45 AM To: 'Anoop Singh' Subject: FW: Tax Declaration for Ashish Jain (K1515) - Rejected Importance: High Best Regards ------------------------- Ashish V Jain From: weconnect@globecapital.com [mailto:weconnect@globecapital.com] Sent: Friday, March 19, 2021 10:33 AM To: ashishjain@globecapital.com Subject: Tax Declaration for Ashish Jain (K1515) - Rejected Importance: High Below mentioned Tax Declaration for Ashish Jain has been rejected. #. SECTION NAME INVESTMENT DESCRIPTION DECLARATION AMOUNT PROOF AMOUNT FILE REF. NO. GUIDELINES APPROVER COMMENTS 1 SECTION 80C Children Education Expenses 13200.00 13200.00 Children Tuition Fee - Eligible for 2 Children only 2 SECTION 80C ELSS 50000.00 50000.00 Eligible only for Self . Limited to Rs. 150000 3 SECTION 80C Lic Declaration 58099.00 58099.00 Premium paid on Insurance policies - Self, Spouse & Children. Limited to Rs. 150000 4 SECTION 80C Sukanya Samriddhi Yojana 30000.00 30000.00 Eligible only for Girl Child. Limited to Rs. 150000 5 Deductions U/S 80 D Medical Insurance Self 20715.00 20715.00 Medical insurance for Self, Spouse and Children with age less than 60.Maximum Limit is 25000 Approver Comments: Please check remarks and provide This is an automatically generated email - Please do not reply to it. If you have any queries please contact HR Team.
bookmarks added
Product
Configuration
null
Tax
null
null
null
Closed
Hi Anoopsingh, ​ We will check the above query regard to approver comments not displaying in tax approval notification and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed over the call, post analysis we understood that the bookmarks of Self Occupied and Rent are not added in the Rejection notification. Currently we have added the same in all the three notifications (initiation, rejection, approval). Please verify the same for sample cases and let us know in case of any queries. Thanks and Regards, Dhivya . V
spot section is updated
I have uploaded new images in spot section i.e. performer of the month and achiever of the month, request you to syn with 2nd server and confirm.
Removed the updated picture from one application server
Product
Clarification
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will and update on the reported query. ​ ​ Regards, Veerapandian R, Hi, there is test template created in spot section, though i have deleted from front end, kindly do it from your end also and confirm once it done., Hi Vasudev Tyagi, We will check on the reported query and update you. ​ ​ Regards, Veerapandian R, Please check, Samrat Saha’s image is showing twice in spotlight section., Hi Vasudev Tyagi, ​We have been informed that the issue has been resolved. ​ ​ Regards, Veerapandian R
Issue with Resignation Pullback workflow.
Hi Vijaya, As per "Workflow Tracker" Mr. Jhunarul Islam(3407) Resignation Pullback pending with Mr. Kumar Saurabh Sen(11176). But it's not showing Mr. Kumar Saurabh Sen(11176) Login. Please fix the issue immediately. Thanks, Sandip Chanda 8585059226
DATA REMOVED FROM BACKEND
Product
Data Correction
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, ​ As discussed over the call, We have explained the scenario the reported employee pullback transaction raised and approved, Again the employee raised "Resignation pullback" so the transaction goes to fail. And the front-end-based transaction is pending alert show. ​ Now your confirmation based we have removed the transaction to the backend, ​ Kindly check your end and share feedback. ​ Thanks and Regards vijayakumar k
.aspx page
We have attached the Latest patch. Please deploy in the Live Server.
Patch Deployment
Customization
Patch Deployment
null
Separation Management
null
null
null
Closed
created_by: 2043095590673 time: 2021-03-19 04:47:17 UTC
PAN correction
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please correction the PAN no. for below employee. Emp Id: COR6216 Emp Name: Ditti Manish Kotak Correct PAN: ASLPP8216A Regards, Sarfraaz Ahmed Siddiqui Group Head - Talent Operations GroupM Media India Pvt. Ltd. The ORB, Bay99 - A WPP Campus, 7th floor, JW Marriott Sahar, IA Project Road, Andheri East, Mumbai – 400099 www.groupm.com<http://www.groupm.com/> [cid:image001.jpg@01D71C81.5E0D7C60] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
backend update
Product
Data Correction
null
Employee Information
null
null
null
Closed
Hi Sarfraaz Ahmed Siddiqui, We will connect with you today to update pan from backend.  ​ Thanks, Sumithra., Hi Sarfraaz Ahmed Siddiqui, Please join us in the below link to update the PAN details: https://fastsupport.gotoassist.com/338661313 ​ Your number was busy while we tried reaching you. ​ Thanks, Sumithra.​, Hi Sumitha, Joined below link. Regards, Sarfraaz Ahmed Siddiqui , Hi Sarfraaz Ahmed Siddiqui, The Pan number has been updated for the employee. Please update us for any assistance if needed. Please check and confirm. ​ Thanks, Sumithra.
Employees are still shown under probation status though confirmation due date is over - Priority
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please check in below cases who are still shown under Probation status though Confirmation due date is over and neither their probation is extended. All these cases are live in system and need to correct the error on immediate basis. EMPLOYEE_EMPLOYEE_ID EMPLOYEE_COMPANY_NAME EMPLOYEE_JOB_STATUS EMPLOYEE EMPLOYEE STATUS EMPLOYEE_CONFIRMATION_DUE_ON_DATE 117671 Shannon Anslem Serpes Probationer Confirmed 09-03-2021 117672 Anand Yadav Probationer Confirmed 09-03-2021 117673 Thanis Subitha Probationer Confirmed 09-03-2021 117675 Vinaykumar Onkareshwar Ayyanagoudar Probationer Confirmed 11-03-2021 117676 Kishlay Kumar Probationer Confirmed 11-03-2021 117679 Abhijit Kr Raut Probationer Confirmed 11-03-2021 Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Scheduler not triggered due to work in server
Product
Clarification
null
Performance Management
null
null
null
Closed
Hi Pallavi Karekar, Please be informed, we are unable to reach Amolika or Pallavi to discuss and resolve the reported concern, request you to please reach me at 9962261263for connectivity and resolve the reported concern. Regards Wasim, Dear Wasim, As discussed, my Arcos password need to be reset and checking the same with IT team for fixing it. Will call back once done. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, As discussed, my Arcos password need to be reset and checking the same with IT team for fixing it. Will call back once done. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Dear Wasim, My Arcon Password reset now. Please assist with query resolution. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, My Arcon Password reset now. Please assist with query resolution. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Pallavi Karekar, ​Please be informed, we will connect tomorrow by 11 AM and check on why the employees are shown under probation even though their confirmation due date is crossed. ​ Regards Wasim, Hi Pallavi Karekar, With reference to our discussion,request you to manually trigger the confirmation of employees as on March 9th scheduler has not been executed due to work carried out in Arcos server. Regards Wasim, Hi, Manual process of probation to confiramtion is done on system from backend. Kindly check if they appear as “confirmed” under Job status column in Active headcount report with Employee confirmation due on date is as per below. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Pallavi Karekar, With reference to our discussion,please generate the report and check if the status of the employees are now confirmed and proceed further. ​ Regards Wasim, Hi, They are reflecting as confirmed Best Regards Charmaine Mendonca HR - Operations T : (+91) 022 – 23029200 Extn: 9037 M: (+91) 9137533380| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, They are reflecting as confirmed Best Regards Charmaine Mendonca HR - Operations T : (+91) 022 – 23029200 Extn: 9037 M: (+91) 9137533380| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Dear Team, Mentioned issue resolved now and ticket can be resolved. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , It is closed Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
Payslip not available for past months
Payslip from "Payslip and tax computation sheet" is not available for employees for past month. Please check.
Report Server ID password changed
Product
Configuration
null
Payslip Reports
null
null
null
Closed
user_agent: Mozilla/5.0 (Linux; Android 11; SM-M307F) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Mobile Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, ​ As per the query ,We have understood that not able to generate the payslip for previous month. We will check the query and update you the status. Kohima Gopi, Hi Jery Jose P, As discussed over the call, We have identified that there is change in Report server Password which haven't updated in Adrenalin. Once we requested team to update it . Payslip is getting generated properly. Please check the same and update us in case of clarification. Kohima Gopi
update for goal setting
The below employee list got mapped to wrong template. Please delete the goal setting initiated details for these employees. Employee Id 101011 101041 101051 101056 101063 101089 101136 101375 101668 101669 109742 102328 104585 101488 112988 110976 118307 101015
Data correction requested by customer
Product
Data Correction
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, We have taken the session already, we will do the data correction from our end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Jery Jose P, As discussed over the phone, we have removed the Goal Setting transaction in the system for the reported employee. Kindly check the data from your end and update the status. In case of any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you for the update Rumana
Self Appraisal - Reinitiation
Need to remove the initiated Goal Setting for the employees belongs to Regional HR Manager Position in system.
Position wrongly mapped
Product
Clarification
null
Performance Appraisal
null
null
null
Closed
created_by: 2043056738148 time: 2021-03-20 10:28:19 UTC, Hi Jery Jose P, As discussed, since the incorrect Default 32 was tagged against the template, but there was no employee tagged against in the position the goal setting was not initiated.Now you have to run the PMS New Employees Mail Scheduler. Post running the scheduler from your end, the self appraisal has been initiated with Full Template and it has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you for the update Rumana
Error page coming while opening HRMS
Since last three-four days, some users have been experienced issue while HRMS application using (Below error page appearing on pressing enter key on URL) for a very short period 1-2 minutes   
vulnerable characters usage
Product
Configuration
null
Security
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, ​Dear Surendar, ​ Sure, we will check the concern reported on "Access denied while accessing the application" and share our updates with you at the earliest. In case if require any additional information on the same, we will reach you. Thanks and Regards, Dhivya . V, ​Dear Surendar, ​ From the shared snapshots we understood that after logging in the Adrenalin application, the users were getting the "Access denied" error, please correct if our understanding is wrong. ​ Post discussion with the team in general, we understood that, in case if any vulnerable special characters get passed in the URL, the alert message(access denied) would get displayed.  Request your help in relogging in the application (with reference to same users as well as other users) and let us know if the issue still persists today, hence accordingly we can connect with the users and verify the same from our end. Thanks and Regards, Dhivya . V, ​ Dear Surendar, From the shared snapshots we understood that after logging in the Adrenalin application, the users were getting the "Access denied" error, please correct if our understanding is wrong. ​ Post discussion with the team in general, we understood that, in case if any vulnerable special characters get passed in the URL, the alert message(access denied) would get displayed.  Request your help in relogging in the application (with reference to same users as well as other users) and let us know if the issue still persists today, hence accordingly we can connect with the users and verify the same from our end. Thanks and Regards, Dhivya . V
Self appraisal not initiating for full template employees
For the full template employees self appraisal is not initiating. It shows msg "Adrenalin setup is incomplete. Contact your administrator". Please check
Template Section Visibility not done
Product
Configuration
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, Please join the below session link and also kindly share the sample employee code to check the same from our end. https://fastsupport.gotoassist.com/267409988 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Jery Jose P, As discussed over the phone, the template section visibility is not configured in the system. Due to which the self appraisal page is not initiated. Post configuring the same from your end, the Self Appraisal page is enabled and it has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you for the update Rumana
FY 2021-22 leave credit and process
"HI, Our leave policy is configured as Financial Year based. hence for current FY leave has to be processed according to our leave policy and configuration in adrenalin. You are requested to please make sure the leave process (EL, CL , SL) must happens according to leave policy. please check the same in and update us.  -Leave policy is attached.  -Leave Credit example is attached.  -FSD is attahced wherein leave scheduler and how our system is defined is mentioned. Note :  1. FY Leave credit configured for Staff pay group only no other pay group is configured for FY credit. please check. 2. Also Provide us the Leave opening balance VS Leave availed VS Closing balance report where we can see the as on date data. 
leave year end activity configuration and scheduler checks
Customization
Configuration
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, Based on our discussion over the call, we understood that you like to check and configure the existing Leave configurations based on your company policy. We will the check the existing leave configurations from our end and update the status to you., Hi Bharat Kumar, We have taken the session and checked the below points. 1)  Trainee Leave types In the Leave configuration form, we request you to remove the reinitialize every year and truncation configuration to the "Trainee" leave types like Casual Leave (T), Earned Leave (T), and Sick Leave (T) to avoid the truncation and PP process as per your requirement. 2)  Other Leave type configurations EL Configuration EL reinitialization -yes (move the current Balance to PP balance) EL truncation limit - 41 (frequency and over carry forward limit) EL credit - 19 CASE 1: If someone has 50 EL on 31st Mar 21 then 41 will carry forward as 'PP balance' and 7 will truncation After that 19 will be credited in the current leave balance and 41 will be PP balance FY leave then total will be (Current balance and PP balance which will reflect in the separate columns) as of 1st April 2021. CASE 2: If someone has 41 EL on 31st Mar 21 then 41 will carry forward as 'PP balance' and no truncation will happen for those cases. After that 19 will be credited in the current leave balance and 41 will be PP balance FY leave then total will be (Current balance and PP balance which will reflect in the separate columns) as of 1st April 2021. CASE 3: If someone has 35 EL on 31st Mar 21 then 35 will carry forward as 'PP balance' and no truncation will happen for those cases. After that 19 will be credit in the current leave balance and 35 will be PP balance FY leave then total will be (Current balance and PP balance which will reflect in the separate columns) as of 1st April 2021. After 01-apr-2021, you will raise a ticket to us to combine the PP and current balance as EL total balance and to truncate the PP balance and it is applicable for all the 3 cases. SL configuration SL reinitialization -yes (move the current Balance to PP balance) SL truncation limit -40(Frequency carry forward and overall carry forward) SL credit -10 CASE 1: If someone has 50 SL on 31st Mar 21 then 40 will carry forward as 'PP balance' and 10 will truncation After that 10 will credit in current leave balance 40 will be PP balance FY leave then the total will be (Current balance and PP balance which will reflect in the separate columns) as of 1st April 2021. CASE 2: If someone has 40 SL on 31st Mar 21 then 40 will carry forward as 'PP balance' and no truncation will happen for those cases. After that 10 will carry in the current leave balance and 40 will be PP balance FY leave then total will be (Current balance and PP balance which will reflect in the separate columns) as of 1st April 2021. CASE 3: If someone has 35 SL on 31st Mar 21 then 40 will carry forward as 'PP balance' and no truncation will happen for those cases. After that 10 will be credited in the current leave balance and 35 will be PP balance FY leave then total will be (Current balance and PP balance which will reflect in the separate columns) as of 1st April 2021. After 01-apr-2021, you will raise a ticket to us to combine the PP and current balance as SL total balance and to truncate the PP balance and it is applicable for all the 3 cases. CL configuration CL reinitialization -yes (move the current Balance to PP balance) CL truncation limit -no CL credit -10 CASE 1: If someone has 10 SL or less than 10 on 31st Mar 21 then all the existing balance will move to PP balance for the CL eligible employees. After that 10 will credit in the current leave balance and the employee's CL balance as of 31 Mar 2021 will reflect as PP balance. 3) Schedulers: All the below 3 schedulers are configured properly as per your requirement. ​ i)   Leave carry forward     --> For truncation on 31st march ii)  Leave generate credit  --> Credit on 01st April iii) PP balance carry forward 2442 --> Inactive status and it is used to move the PP balance to the current balance after 01st April as per your requirement. (We will execute this scheduler from the backend) Attaching the leave configuration and scheduler screenshots for your reference. The same has communicated to you over the call. Please refer to the shared 'Leave balance report for the year' and check the projected leave balance.  Kindly revert to us in case of any clarifications in this report., I have checked the report " Leave balance of the year" details are OK,  only need to check employee code 730 where his "previous period balance is coming in - Negative.  please check in attachment. , Hi Bharat Kumar, We will check the reported employee 730 case on Monday and provide the solution to you., Hi Bharat Kumar, ​ As discussed, We have changed the reported employee's period balance from -3 to 0. Attaching the latest 'Leave balance report of the year' for your reference. ​ Please check the attached report and share your feedback., attachment ? , Hi Bharat Kumar, As discussed, We have changed the reported employee's period balance from -3 to 0. Attaching the latest 'Leave balance report of the year' for your reference. ​ Please check the attached report and share your feedback., Hi Preethi, Request please check the pending leaves for approval so that we can approve them. because today system will make PP balance since the carry forward scheduler will run.  we can restrict employees to mark leave from now till tomorrow for smooth transaction. , Hi Bharat Kumar, As discussed, We request you to use the 'Pending approvals - Role Based' form to approve the pending leaves before 31-mar-2021.
RE: leave balances incorrect
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] I can see a lot of incorrect leave balances…see samples below: Please let me know how did this happen..the system is just incapable to keeping track of even leave transactions now?? These are the incorrect MLs: Employee ID Employee Name Leave Type Opening Balance Credit Debit Closing Balance 5060 Kritika Kumar MLUAE:Maternity leave 90 0 0 90 5116 Iriene Johns MLUAE:Maternity leave 90 0 0 90 5156 Sreejila - Koyalikkal MLUAE:Maternity leave 135 0 0 135 5280 Thsering Sherpa Ghale MLUAE:Maternity leave 90 0 0 90 5284 Analiza Lomibao Poblete MLUAE:Maternity leave 90 0 0 90 5285 Angelina Jaravilla Facultad MLUAE:Maternity leave 90 0 0 90 5287 Edna Marcos Gallangi MLUAE:Maternity leave 90 0 0 90 5289 Leslie Anne Sia Salva MLUAE:Maternity leave 90 0 0 90 5290 Marjorie Requillo Verula MLUAE:Maternity leave 90 0 0 90 5292 Ria Santos Francia MLUAE:Maternity leave 90 0 0 90 5293 Ligaya Camarse Jimenez MLUAE:Maternity leave 90 0 0 90 5310 Abirami Srinivasan MLUAE:Maternity leave 90 0 0 90 5321 Mona Ibrahim Youssri Elsayed Hussein MLUAE:Maternity leave 90 0 0 90 5330 Marry Joy Pajuelas Viernes MLUAE:Maternity leave 90 0 0 90 5331 Wilna Lachica Cavanes MLUAE:Maternity leave 90 0 0 90 5335 Neelanjana Malikakkudy Krishnan MLUAE:Maternity leave 90 0 0 90 Incorrect Bereavement leaves: Employee ID Employee Name Leave Type Opening Balance Credit Debit Closing Balance 5450 Shahroz Ali Khan BIUAE:Bereavement - Immediate Relative 10 0 0 10 5470 Mohammed Abdurahman Keedakkat BIUAE:Bereavement - Immediate Relative 10 0 0 10 5485 Baraa Khaled Abd Alqader Ghanem BIUAE:Bereavement - Immediate Relative 10 0 0 10 Regards, Amit Sangha [cid:imagec7203f.PNG@d134bcb1.44a87c80]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image78fc0c.PNG@f54115f8.4ea9d122]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image3ad97b.JPG@4eac5470.4fa58130]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Amit Sangha Sent: 21 March 2021 15:22 To: Saravanan Mani; Ask Adrenalin; Venkateswaran C Cc: Bhaskaran Ramaswamy; Nidheesh Prabhakaran Subject: leave balances incorrect Importance: High Hi Saravanan/Venkat-there is an issue with leave balances, I believe truncation has not happened properly for maternity leave..see below one of the staff brought to my attention that she can see 90 maternity leaves instead of 45. I have not checked detailed report yet, but I have reason to believe that this is not the only case..what went wrong here? [cid:image001.jpg@01D71E67.99A12AA0] Regards, Amit Sangha This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
null
null
null
null
null
null
null
null
Closed
This ticket is closed and merged into ticket 11421
leave balances incorrect
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan/Venkat-there is an issue with leave balances, I believe truncation has not happened properly for maternity leave..see below one of the staff brought to my attention that she can see 90 maternity leaves instead of 45. I have not checked detailed report yet, but I have reason to believe that this is not the only case..what went wrong here? [cid:image003.jpg@01D71E65.F8B4AF00] Regards, Amit Sangha [cid:image3ebef9.PNG@2cb21759.4e9d3da0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image554c6e.PNG@312c73b3.4cbbf07f]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image9f101a.JPG@c3edabb6.43a35211]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
leave configuration in correct
Product
Configuration
null
Absence, Time and Attendance
null
null
null
Closed
​Hi Amit, Actually employees who got more than 45 days credit are the ones who joined in 2020 and got confirmed in 2021. For them system given double credit of their yearly entitlement. This is system configuration issue. We corrected the Leave Configuration now so that such cross over year employees will not have double credit in future. ​ Also for all such impacted cases, we have corrected their Leave Balance and you check out the reports. Please do let us know for any further concerns. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Tickets with IDs 11422 is merged into this ticket., Merged from ticket 11422 Subject: RE: leave balances incorrect Description: [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] I can see a lot of incorrect leave balances…see samples below:   Please let me know how did this happen..the system is just incapable to keeping track of even leave transactions now??   These are the incorrect MLs:   Employee ID Employee Name Leave Type Opening Balance Credit Debit Closing Balance 5060 Kritika Kumar MLUAE:Maternity leave 90 0 0 90 5116 Iriene Johns MLUAE:Maternity leave 90 0 0 90 5156 Sreejila - Koyalikkal MLUAE:Maternity leave 135 0 0 135 5280 Thsering Sherpa Ghale MLUAE:Maternity leave 90 0 0 90 5284 Analiza Lomibao Poblete MLUAE:Maternity leave 90 0 0 90 5285 Angelina Jaravilla Facultad MLUAE:Maternity leave 90 0 0 90 5287 Edna Marcos Gallangi MLUAE:Maternity leave 90 0 0 90 5289 Leslie Anne Sia Salva MLUAE:Maternity leave 90 0 0 90 5290 Marjorie Requillo Verula MLUAE:Maternity leave 90 0 0 90 5292 Ria Santos Francia MLUAE:Maternity leave 90 0 0 90 5293 Ligaya Camarse Jimenez MLUAE:Maternity leave 90 0 0 90 5310 Abirami Srinivasan MLUAE:Maternity leave 90 0 0 90 5321 Mona Ibrahim Youssri Elsayed Hussein MLUAE:Maternity leave 90 0 0 90 5330 Marry Joy Pajuelas Viernes MLUAE:Maternity leave 90 0 0 90 5331 Wilna Lachica Cavanes MLUAE:Maternity leave 90 0 0 90 5335 Neelanjana Malikakkudy Krishnan MLUAE:Maternity leave 90 0 0 90     Incorrect Bereavement leaves:   Employee ID Employee Name Leave Type Opening Balance Credit Debit Closing Balance 5450 Shahroz Ali Khan BIUAE:Bereavement - Immediate Relative 10 0 0 10 5470 Mohammed Abdurahman Keedakkat BIUAE:Bereavement - Immediate Relative 10 0 0 10 5485 Baraa Khaled Abd Alqader Ghanem BIUAE:Bereavement - Immediate Relative 10 0 0 10     Regards, Amit Sangha      ABAN INVESTMENT Ghobash Group Operating Companies WWW.ABANINVESTMENT.COM    AMIT SANGHA Group HR Operations Manager M:+971 50 6538636  | T: +971 4 5961800  | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Amit Sangha Sent: 21 March 2021 15:22 To: Saravanan Mani; Ask Adrenalin; Venkateswaran C Cc: Bhaskaran Ramaswamy; Nidheesh Prabhakaran Subject: leave balances incorrect Importance: High   Hi Saravanan/Venkat-there is an issue with leave balances, I believe truncation has not happened properly for maternity leave..see below one of the staff brought to my attention that she can see 90 maternity leaves instead of 45. I have not checked detailed report yet, but I have reason to believe that this is not the only case..what went wrong here?     Regards, Amit Sangha   This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
appraisal reports corrupted
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Please check below, the format as well as data for appraisal report is messed up..I found the rating for 1482 to be suspicious (1.4) and tried to generate the details report..this is showing rating of 4.2. also the format of the report is not right..I am really worried now about the accuracy of data from Adreanlin.. [cid:image001.png@01D71E58.A50E92B0] Regards, Amit Sangha [cid:image7e4bb2.PNG@76d51602.4581d346]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image87b8fb.PNG@e07c3652.4dba1f0a]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image30f989.JPG@e213bb2c.46bd4ece]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
report not coming based on the filter option
Customization
Patch Deployment
null
Performance Management
null
null
null
Closed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Ratings are also wrong for this case..tried calling Bhaskar and Nidheesh however no response.. Please call me asap. Regards, Amit Sangha [cid:image07e9a7.PNG@069a2675.4fb35e2a]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imaged1429c.PNG@dc03d929.4497b216]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image08c7f5.JPG@7a45996e.4e9c3e40]<http://www.abaninvestment.com> , ++nidheesh Sent from handphone, please excuse typo errors. [cid:storage_emulated_0__EmailTempImage_2_TempSignature_signature_Emailer_signature_band_jpg_1584077384974] -------- Original message -------- , ??Hi Amit, We have validated the below point and found that "Self Appraisal record in report " format to be exported in .pdf. Attached the document for your reference. Instead of checking in the pop up window, export and download the report, then view the report, the formats will be fine. Actually this report shows the data of 2019 Calendar in first page and 2020 Calendar in 2nd page. Therefore now we will fix the report in such way that shows only the data of selected calendar. Here the self appraisal of the employee is pending in 1st level and PMS Approver saved only the half of the goal's rating that's why its shows 1.4. If he saves all the goals rating, the overall rating will be calculated fine. Note : As per the initial requirement, even the pending Self Appraisal requests will be shown in this report. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] This is not correct…we have been using these reports for last 2 years and it always showed the data for selected year only. Also the format is still incorrect in your attachment..this is how it should look (refer attachements). Regards, Amit Sangha [cid:image7c0e25.PNG@0fc5d230.458f42a4]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image0305ae.PNG@ac044334.42b7fe1c]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image695fd0.JPG@c69a7714.46bab1ae]<http://www.abaninvestment.com> , ​Hi Amit, ​Reported scenarios has been resolved now. Please do download and then verify the report. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
appraisal not initiated
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Venkat/Saravanan-we are not able to conduct the appraisal for the below employee..can you please check what is the concern..if he is not mapped, please map him to the competencies appraisal. 4298 ^ Tamarapalli Narasimha Acharyulu Regards, Amit Sangha [cid:image9e20c7.PNG@3f6455cf.4e805922]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image943232.PNG@8f6097d2.4cae3f37]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image371c8b.JPG@0d278c2b.44be2512]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
mapping done
Product
Configuration
null
Performance Management
null
null
null
Closed
?Hi Amit, Let me check and share you the updates. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , ?Hi Amit, We have mapped the below employee into Pre defined goals. Request you to check and let us know for any clarification. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
Stop Trainee Confirmation initiation
Confirmation of trainee paygroup employee initiated. which is not required please stop this , we only need staff paygroup confirmation to be initiate.  those whose initiated please remove from approval window too. 
The "conf_training" configuration value was mentioned as 'Y'. To avoid the confirmation trigger for trainee. We have suggested to change the same as 'N'
Product
Data Correction
null
Confirmation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, From the reported query, we understood that you like to remove the confirmation of the trainee pay group employees. ​ We will check the existing confirmation configuration and provide the solution to you.
Not able to view the employee in Goal setting status report
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We are not able to view the below employees in Goal setting status report pulled from the system though they are live in system and template mapping is done. Emp ID Employee Name DOJ 117782 Priya Fernandes 16-Oct-20 117953 Vijo George 13-Jan-21 118014 Manisha Suresh Panhale 15-Feb-21 118023 Srikanth N M 18-Feb-21 118028 Nitin Raghuveer Shetty 25-Feb-21 118031 Sachin Rohidas Birhamane 26-Feb-21 118038 Yogesh Vaman Gavankar 01-Mar-21 118039 Anirudh Sridharan Iyer 01-Mar-21 118044 Gunta Nanda Vijay Gopal 04-Mar-21 118046 Vimaladoss . 05-Mar-21 118048 Deepak Joshi 08-Mar-21 118049 A Mohamed Nazim 08-Mar-21 118050 Karthigeyan K 09-Mar-21 118053 Ashish Kumar Chaturvedi 12-Mar-21 Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Mapping not done in Review group definition
Product
Clarification
null
Performance Management
null
null
null
Closed
Hi Pallavi Karekar, Please be informed, we are unable to reach Amolika or Pallavi to discuss and resolve the reported concern, request you to please reach me at 9962261263for connectivity and resolve the reported concern. Regards Wasim, Hi Pallavi Karekar, Please be informed, we connected with Amolika to check on the reported employee's Goal not being initiated, we have initiated for employees on the list, request you to please check the Goal setting status report now, for the remaining employees we took emp ID : 117782 for analyzing and found that employees Department MIS is not mapped in Review group definition form and his OU : Finance is not mapped, request you to map the same and request you to please check the mapping as it can be similar cases. ​ Regards Wasim, Noted Wasim, Dear Charmine/Maneesha – please check the below and confirm immediately. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] ,
FW: Confirmation Initiated for Ayush Dua on mconnect
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please check Saranya didn’t receive this notification while mapping is done in the manage role player. Employee EMP Code - COR6000 Saranya EMP Code - 1738732 ^ Saranya Gireesh Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71F61.559277B0] From: Mconnect India <mconnect@groupm.com> Sent: 27 February 2021 00:30 To: Rishi Ranka <rishi.ranka@groupm.com> Subject: Confirmation Initiated for Ayush Dua on mconnect Importance: High Hi, Confirmation for Ayush Dua has been initiated. Pls log on to mconnect (under Forms pending for approval) and complete the process. Thank You Mconnect Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Mapping in Manage role player
Product
Clarification
null
Setup HRMS
null
null
null
Closed
Hi ​Sarfaraz ​ Please connect on below Link as previous link got expired ​ https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 ​ Regards Wasim, Hi Rishi Ranka, Please find the below Screenshot where Employee : Ayush Dua isin 'GM-HUB' OU ,where as Saranya Gireesh is not tagged for this OU in 'CONFAC' role ,hence Saranya Gireesh is not a facilitator for Ayush Dua for CONFAC role,request you to please check the same and map for future Approvals of confirmation. ​ Regards Wasim, Thanks changes done. @Saranya Gireesh<mailto:saranya.gireesh@groupm.com> now you would get notification for GroupM HUB as well. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71FD7.79A51290] , Thank you!
Not able to initiate confirmation
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We are unable to initiate confirmation of the below employee via employee confirmation form. COR6014 Parv Dhanjal Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71F60.9DB07E30] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Confirmation already initiated
Product
Clarification
null
Setup HRMS
null
null
null
Closed
Hi Sarfaraz Please connect on below Link as the previous link got expired https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09, Hi Wasim, Joined below link. Regards, Sarfraaz Ahmed Siddiqui , Hi Rishi Ranka, Please find the below screenshot where employees confirmation is already initiated and is pending with Pallavi (COR6001) for approval. ​ Regards Wasim, Hi Wasim, The EMP Code is COR6014 Parv Dhanjal You have checked another EMP Code. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71FD8.AF51A740] , Not resolved Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71FD8.BBA2E1D0] , Hi Rishi Ranka, Please find the below screenshot,Emp code : COR6014 Parv Dhinjal's confirmation is pending with COR6001(Pallavi),Confirmation has been initiated on 22-Mar-2021'' ​ Regards Wasim, Hi Wasim, But we haven’t received the notification can you please check. Even I didn’t get any notification. Thanks & Regards, Rishi Ranka Director – Talent "Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71FD9.78FB0500] , Hi Rishi Ranka, Please be informed,we will connect tomorrow first half to check on this and resolve the same. ​ Regards Wasim, Hi Rishi Ranka, Please find the below screenshot, where confirmation Initiation mail notification has been successfully delivered for Parv Dhinjal to role players. ​ Regards Wasim
CLINT and SLINT auto leave credit didn't happen
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, For the below employee CLINT and SLINT auto leave credit is not happened from the system for March, they have joined in mid of March. Please check. EC EMP Type ES Emp Name Payroll DOJ INT0102 Interns ACTIVE Franklyn Basumata 15-Mar-21 INT0103 Interns ACTIVE Akash Jain 17-Mar-21 Thanks & Regards, Rishi Ranka Director - Talent "Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar, Andheri East, Mumbai, 400099 [cid:image001.gif@01D71F5A.B976FE60] Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Employees status was Probation instead of Trainee
Product
Clarification
null
Setup HRMS
null
null
null
Closed
Hi Rishi Ranka, Please find the below screenshot ,where both Employee's status is 'Probationer',where as CLINT and SLINT Leave types are eligible only for 'Trainee' status, request you to please do the necessary changes and give credit for the Month of March through Leave Balance Adjustment form as the said employees are already Active now in the system. ​ Regards Wasim 
CHRIS to Adrenalin SFTP file process
We received observation from DHL team that the recent files for CHRIS to Adrenalin interface are not being picked for processing by Adrenalin application.   Usually the files are moved to ‘Processed’ directory within next day after being delivered to the SFTP location on CIP server. Could you please check if Adrenalin service is facing any connectivity issue. 
clarification
Customization
Clarification
null
Employee Movement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per the query ,We have understood that Integration from Chris to Adrenalin is getting delayed. We will check the process and update you the same. ​ Kohima Gopi, Hi Senthil kumar M S, As discussed over the call ,We have verified with Mr.Jayaprasanth and your team that This issue have been handled by Mr.jayaprasanth. We will intiate a mail with this ticket details for tracking purpose and close the ticket here.Kindly check the same and update us in case of clarification., Hi Senthil kumar M S, As discussed over the call ,We have verified with Mr.Jayaprasanth and your team that This issue have been handled by Mr.jayaprasanth. We have intiated a mail with this ticket details for tracking purpose and close the ticket here.Kindly check the same and update us in case of clarification. Kohima Gopi
C141987 ^ Valerie Fernandes - Add to PARS eligibility list
Solution to add C141987 ^ Valerie Fernandes to PARS eligibility list although her DOJ is after the cut off date.
PMS module not handed over to Support yet.
Product
Clarification
null
Performance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11451, Hi Nayomi, We understand that the PMS module is not handed over to Support yet and will be assisted by Kalpesh & team (Delivery team). Hence, request you to please raise this query in the CSP portal as of now. Thanks for understanding. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
Managers are able to see old IPM setting forms
The following Managers are able to see old IPM setting forms under forms pending for approval. C147350 ^ Mihir Dilip Nanavati C174152 ^ Anshuman Maheshwary
PMS not handed over to support yet
Product
Clarification
null
Goal Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nayomi, We understand that the PMS module is not handed over to Support yet and will be assisted by Kalpesh & team (Delivery team). Hence, request you to please raise this query in the CSP portal as of now. Thanks for understanding. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Dear Team, Issue is still pending to be resolved. [cid:image001.png@01D72BA7.9AAD2410] Nayomi Shah -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Senior Manager – Human Resources M +91 9167710661 | D +91 22 48765525 [cid:image001.jpg@01D611BB.DBC16710]<https://www.iiflwam.com/> [cid:image004.jpg@01D611B5.4C2479E0]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D611B5.4C2479E0] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image006.jpg@01D611B5.4C2479E0] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos> Download our App to access your portfolio Anytime, Anywhere. [cid:image008.jpg@01D611BB.DBC16710]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image010.jpg@01D611BB.DBC16710] <https://play.google.com/store/apps/details?id=com.iifl.monage> , Hi Nayomi, ​ As informed earlier, we understand that the PMS module is not handed over to Support yet and will be assisted by Kalpesh & team (Delivery team). Team will call you shortly to update on the same. Hence, request you to please raise this query in the CSP portal as of now. Thanks for understanding. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
CTC Computation
Hi Vijay, As discussed , please check that the CTC computation is not working correctly. The VP input and fixed CTC is not matching with the actual one. [image: image.png] Thanks & Regards, Sangeeta Mukherjee |HR Departmen*t* *Arohan Financial Services Limited* *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *L: +91 33 4015 6021 | www.arohan.in <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter <https://twitter.com/arohan_fin> and LinkedIn <https://www.linkedin.com/company/arohan-financial-services-limited/> <http://www.arohan.in/> -- _Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you have received this message by mistake, please reply to this message and follow with its deletion. Please do not print this email unless it is necessary. Every unprinted email helps the environment._
Formula changed
Product
Data Correction
null
Salary
null
null
null
Closed
Hi Sangeeta Mukherjee, ​ The below concern, We have understood CTC computation is not working properly. Hence will check and confirm from our end ​ Further if any clarification please let me know. ​ ​ Thanks and Regards Vijayakumar k, Hi Vijay , The issue is yet not resolved. [image: image.png] Thanks & Regards, Sangeeta Mukherjee |HR Departmen*t* *Arohan Financial Services Limited* *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata - 700091 *L: +91 33 4015 6021 | www.arohan.in <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter <https://twitter.com/arohan_fin> and LinkedIn <https://www.linkedin.com/company/arohan-financial-services-limited/> <http://www.arohan.in/> On Tue, Mar 23, 2021 at 9:51 AM Vijayakumar K < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Sangeeta Mukherjee, > ​ > The below concern, We have understood CTC computation is not working > properly. Hence will check and confirm from our end > ​ > Further if any clarification please let me know. > ​ > ​ > Thanks and Regards > Vijayakumar k > > > > > > On Mon, 22 Mar at 6:24 PM , Sangeeta Mukherjee < > sangeeta.mukherjee@arohan.in> wrote: > > Hi Vijay, > > As discussed , please check that the CTC computation is not working > correctly. > > The VP input and fixed CTC is not matching with the actual one. > > [image: image.png] > > Thanks & Regards, > Sangeeta Mukherjee |HR Departmen*t* > *Arohan Financial Services Limited* > *Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V, > Salt Lake, Kolkata - 700091 > *L: +91 33 4015 6021 | www.arohan.in > <http://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http%3A%2F%2Fwww%2Earohan%2Ein%2F&isImage=0&BlockImage=0&rediffng=0> * > Follow Arohan on Facebook <https://www.facebook.com/Arohan.MFI/>, Twitter > <https://twitter.com/arohan_fin> > and LinkedIn > <https://www.linkedin.com/company/arohan-financial-services-limited/> > > <http://www.arohan.in/> > > *Disclaimer: The content of this email is confidential and intended for > the recipient specified in message only. It is strictly forbidden to share > any part of this message with any third party, without a written consent of > the sender. If you have received this message by mistake, please reply to > this message and follow with its deletion. Please do not print this email > unless it is necessary. Every unprinted email helps the environment.* > > 11450:1025874 > -- _Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you have received this message by mistake, please reply to this message and follow with its deletion. Please do not print this email unless it is necessary. Every unprinted email helps the environment._ , Hi Sangeeta Mukherjee, Sorry for the delay, Now we have corrected the CTC Computation is working fine for the mentioned Paygroup (Executive Assistant Group1). kindly check your end and share feedback, Screen shot Internal Reference attached the Formula change. Thanks and Regards Vijayakumar k
RE: Request to reset the Goal.
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan/Venkat, Can you please assist us with clean up of goals for 3897 ^ Prabhakaran Uttanddi Sekhar as there are errors identified in his goals. Please complete this asap and confirm so that the employee can proceed with closing his self-assessment on the corrected goals. Regards, Amit Sangha [cid:image1b3b5e.PNG@f1046408.4fb0b168]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image4ed3b8.PNG@67cb3866.4d998605]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagef8c59f.JPG@687657c2.4da750ad]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Prabhakaran Sekhar Sent: 22 March 2021 16:34 To: Amit Sangha Cc: Umair Pasha; Tariq AlHosani Subject: Request to reset the Goal. Dear Sir Good day.. As discussed, Can you please support in clean up my Goal. I will Re-enter the goal again and send it for approval. Regards Prabha [cid:image001.jpg@01D71F3A.4CB2A7E0]<https://www.gcg-es.com/> GCG ENGINEERING SERVICES A Ghobash Group Company [cid:image002.png@01D71F3A.4CB2A7E0]<https://www.linkedin.com/company/gcg-engineering-serv/> WWW.GCG-ES.COM<http://WWW.GCG-ES.COM> PRABHAKARAN SEKHAR Project Engineer M:+971 55 4684867 | T: +971 2 4196900 | Ext: 7155 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE [cid:image003.jpg@01D71F3A.4CB2A7E0]<https://www.gcg-es.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
goal cleanup
Product
Data Correction
null
Performance Management
null
null
null
Closed
?Hi Amit, We have done the cleanup on the below employee goal. Request you to resubmit and let us know for any challenges. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
New Consultant to be created
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls create below consultant. Consultant - Hirex Services Pvt Ltd Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
consultant creation (change request)
Product
Data Correction
null
Employee Information
null
null
null
Closed
Hi Jatinder Kumar Sharma, We will check and update you the status. Thanks & Regards,  Mohamed Moosa A, Hi Jatinder Kumar Sharma, As per your request, the mentioned consultant has been created through the database. Please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A
Accident Leave - Not able to Apply leave
In general, Accident leave is not required to create entitlement. But even after credit, we are unable to apply the leave in system
Employee have chosen a days more than available leave balance
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per the query ,We have verified the case . Employee Have chosen Days from 13-Nov-2020 to 30-Nov-2020 which is 18days. Employee have only 17 days of AL leave balance So 1 day will be deducted out of balance .That is the reason system throws error as "Current Year Negative Balance is not allowed".    Please check raising leave request for 17 days and update us. In case of any difficulties. ​
Exit interview not able to submit by HR team
P3103_Abhishek Ram (HR) not able to submit Exit Interview of Mr. Anuj Jain (P2875),screenshot is attached. Request to you please check and help for the same.
done the clean up for 1 employee and requested them to try.
Product
Data Correction
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11429, ​Dear Pratap, ​ Please provide us sometime, we will analyze the query raised on "Exit Interview" for the mentioned employee and update you. We will call you in case of any additional information required. Thanks and Regards, Dhivya . V, ​Dear Pratap, ​ As discussed over the call, we were unable to find the error with reference to Exit interview on logs. We require your help on the same. Based on your convenient timings, we will try to patch the user over the call,  simulate the issue and we will retrieve the logs during that time, hence it would be helpful for us on addressing the issue. ​ In case, if feasible we will try to connect them over zoom (or) web ex session and simulate the same. Please check and let us know, so that we can proceed accordingly and address the issue. Thanks and Regards, Dhivya . V, ​Dear Pratap Singh, ​ We had a session with Mr. Surendar and simulated the issue and retrieved the required logs, we will analyze the same from our end and share the updates with you at the earliest. Thanks and Regards, Dhivya . V, ​Dear Surendra, ​ As discussed over the call, we have cleared the existing exit interview of this employee, request your help on re-scheduling the Exit Interview for the employee P2875.  Attached the snapshot for your reference. Request you to please schedule the exit interview, fill the form in Exit interview and let us know. ​ If we need to schedule from our end, please let us know. Thanks and Regards, Dhivya . V, Dear Pratap Singh, ​ As discussed over the call, we have cleared the existing exit interview of this employee, request your help on re-scheduling the Exit Interview for the employee P2875.  Attached the snapshot for your reference. Request you to please schedule the exit interview, fill the form in Exit interview and let us know. ​ If we need to schedule from our end, please let us know. Thanks and Regards, Dhivya . V
Changes in Resignation approval email
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please make the changes in "Resignation approval email" email as yellow highlighted.. Department Concerned Person/Email ID Fixed Asset Md.Naveed/Anand(any fixed asset (md.naveed@religare.com<mailto:md.naveed@religare.com> & anand.singh@religare.com<mailto:anand.singh@religare.com>) Payroll Sunny Verma (sunny.verma@religare.com<mailto:sunny.verma@religare.com>) Accounts Nitin Verma (I expense & petty cash (verma.nitin@religare.com<mailto:verma.nitin@religare.com> ) Admin Md.Tanbir (ID card & Bus pass ,visiting card) (tanbir.md@religare.com<mailto:tanbir.md@religare.com>) Intermediate Supervisor Your Current Reporting Manager Communications Bhaskar Das (Data card & devise/sim card/mobile) (bhaskar.das@religare.com<mailto:bhaskar.das@religare.com>) IT RBL IT Clearance (rblit.clearance@religare.com<mailto:rblit.clearance@religare.com>) Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
mail content change req
Product
Configuration
null
Workflow
null
null
null
Closed
Hi Jatinder Kumar Sharma, As per your request, the Record Resignation Approval for workflow mail content has been changed through the MAIL CONTENT BUILDER form, please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A
RE: FW: eGuru HRMS Integration Status[#30612]
Dear Dhivya, As discussed with Surendra, below employee code’s not syncing in eGuru from HRMS, Please check and resole on top priority. EMPLOYEENUMBER P3133 P3134 P3135 P3136 P3137 P3138 P3139 Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<http://www.pnbhfl.com/> [Email Signature] From: Pratap Singh Sent: 20 March 2021 15:03 To: 'support@gcsolutions.freshdesk.com' <support@gcsolutions.freshdesk.com>; 'anushia@gc-solutions.net' <anushia@gc-solutions.net> Cc: Vikas Jaitly <vikas.jaitly@pnbhousing.com>; Surendra Kumar <surendra.kumar@pnbhousing.com> Subject: RE: FW: eGuru HRMS Integration Status[#30612] Dear Team, Below issue is still pending please resolve the same on top priority. Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<http://www.pnbhfl.com/> [Email Signature] From: Pratap Singh Sent: 18 March 2021 11:58 To: support@gcsolutions.freshdesk.com<mailto:support@gcsolutions.freshdesk.com>; anushia@gc-solutions.net<mailto:anushia@gc-solutions.net> Cc: Vikas Jaitly <vikas.jaitly@pnbhousing.com<mailto:vikas.jaitly@pnbhousing.com>>; Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Subject: RE: FW: eGuru HRMS Integration Status[#30612] Dear Team, Please check and resolve the same on top priority. Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<http://www.pnbhfl.com/> [Email Signature] From: Pratap Singh Sent: 17 March 2021 15:08 To: support@gcsolutions.freshdesk.com<mailto:support@gcsolutions.freshdesk.com>; anushia@gc-solutions.net<mailto:anushia@gc-solutions.net> Cc: Vikas Jaitly <vikas.jaitly@pnbhousing.com<mailto:vikas.jaitly@pnbhousing.com>>; Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Subject: RE: FW: eGuru HRMS Integration Status[#30612] Dear Team, Please check and resolve the same on top priority. Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<http://www.pnbhfl.com/> [Email Signature] From: Pratap Singh Sent: 16 March 2021 17:22 To: support@gcsolutions.freshdesk.com<mailto:support@gcsolutions.freshdesk.com>; anushia@gc-solutions.net<mailto:anushia@gc-solutions.net> Cc: Vikas Jaitly <vikas.jaitly@pnbhousing.com<mailto:vikas.jaitly@pnbhousing.com>>; Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Subject: RE: FW: eGuru HRMS Integration Status[#30612] Dear Team, HRMS team again run the API scheduler today for the below employees, Request to you please check your end. Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<http://www.pnbhfl.com/> [Email Signature] From: Iswarya Saravanan <Iswarya.S@myadrenalin.com<mailto:Iswarya.S@myadrenalin.com>> Sent: 16 March 2021 11:34 To: Pratap Singh <pratap.singh@ext.pnbhfl.com<mailto:pratap.singh@ext.pnbhfl.com>>; Aishwary Singh <Aishwary.Singh@myadrenalin.com<mailto:Aishwary.Singh@myadrenalin.com>> Cc: Vikas Jaitly <vikas.jaitly@pnbhousing.com<mailto:vikas.jaitly@pnbhousing.com>>; Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Subject: RE: FW: eGuru HRMS Integration Status[#30612] CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe - PNB Housing - Enterprise Security. Dear Pratap, Good Morning. We have again run the API scheduler from our end for the below employees. Also for these employees we have already pushed from our end to Eguru also our schedulers are running success and also verified the API logs. Please check from the Eguru and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com<mailto:Iswarya.S@myadrenalin.com> | M: +91 9994181181 [Emailer signature band] From: Pratap Singh [mailto:pratap.singh@ext.pnbhfl.com] Sent: Tuesday, March 16, 2021 11:00 AM To: Aishwary Singh <Aishwary.Singh@myadrenalin.com<mailto:Aishwary.Singh@myadrenalin.com>>; Iswarya Saravanan <Iswarya.S@myadrenalin.com<mailto:Iswarya.S@myadrenalin.com>> Cc: Vikas Jaitly <vikas.jaitly@pnbhousing.com<mailto:vikas.jaitly@pnbhousing.com>>; Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Subject: RE: FW: eGuru HRMS Integration Status[#30612] [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Aishwary, As discussed please resolve EMPLOYEENUMBER P3133 P3134 P3135 P3136 P3137 P3138 P3139 Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhfl.com%2F&data=04%7C01%7Cpratap.singh%40ext.pnbhfl.com%7Ca8227609500c445cb31108d8e8413b45%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1%7C0%7C637514714171902279%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BtyJbdg0%2BAfKEPHvMRYJZoZfp5QnBwp5FpHzdHxCs6I%3D&reserved=0> [Email Signature] From: Pratap Singh Sent: 15 March 2021 17:47 To: GCS <support@gcsolutions.freshdesk.com<mailto:support@gcsolutions.freshdesk.com>>; aishwary.singh@myadrenalin.com<mailto:aishwary.singh@myadrenalin.com>; anushia@gc-solutions.net<mailto:anushia@gc-solutions.net>; Iswarya Saravanan <Iswarya.S@myadrenalin.com<mailto:Iswarya.S@myadrenalin.com>> Cc: Vikas Jaitly <vikas.jaitly@pnbhousing.com<mailto:vikas.jaitly@pnbhousing.com>>; Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Subject: RE: FW: eGuru HRMS Integration Status[#30612] Dear Team, Your revert is awaited. Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhfl.com%2F&data=04%7C01%7Cpratap.singh%40ext.pnbhfl.com%7Ca8227609500c445cb31108d8e8413b45%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1%7C0%7C637514714171912275%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=XISU6FKS2AK5MtmmB3VwEGoPCq2KDJ7wQKS72a5z78Q%3D&reserved=0> [Email Signature] From: Pratap Singh Sent: 15 March 2021 10:47 To: GCS <support@gcsolutions.freshdesk.com<mailto:support@gcsolutions.freshdesk.com>>; aishwary.singh@myadrenalin.com<mailto:aishwary.singh@myadrenalin.com>; anushia@gc-solutions.net<mailto:anushia@gc-solutions.net> Cc: Vikas Jaitly <vikas.jaitly@pnbhousing.com<mailto:vikas.jaitly@pnbhousing.com>>; Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Subject: RE: FW: eGuru HRMS Integration Status[#30612] Dear Team, Below mentioned new users has not been synced in eGuru, Please check and resolve the same on top priority. Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhfl.com%2F&data=04%7C01%7Cpratap.singh%40ext.pnbhfl.com%7Ca8227609500c445cb31108d8e8413b45%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1%7C0%7C637514714171922275%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QHh80WhxultJi1jT%2FrBLplGmHmHokU4URlMuoJi0YmQ%3D&reserved=0> [Email Signature] From: GCS <support@gcsolutions.freshdesk.com<mailto:support@gcsolutions.freshdesk.com>> Sent: 11 March 2021 14:26 To: Pratap Singh <pratap.singh@ext.pnbhfl.com<mailto:pratap.singh@ext.pnbhfl.com>> Cc: anushia@gc-solutions.net<mailto:anushia@gc-solutions.net>; aishwary.singh@myadrenalin.com<mailto:aishwary.singh@myadrenalin.com>; Vikas Jaitly <vikas.jaitly@pnbhousing.com<mailto:vikas.jaitly@pnbhousing.com>>; Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Subject: Re: FW: eGuru HRMS Integration Status[#30612] Hi Pratap Singh, Customer : PNB HFL Ticket: https://gcsolutions.freshdesk.com/helpdesk/tickets/30612<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgcsolutions.freshdesk.com%2Fhelpdesk%2Ftickets%2F30612&data=04%7C01%7Cpratap.singh%40ext.pnbhfl.com%7Ca8227609500c445cb31108d8e8413b45%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1%7C0%7C637514714171922275%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Qk7xDoe20pAUuvTKs%2BqLW6PRfTk8K3uvgfkzae%2B4zsM%3D&reserved=0> Please find information of below users. we found 3 records with Datatype 2 and rest of records didn’t received in HRIS table. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTEwNzAxMTEyNTksImRvbWFpbiI6Imdjc29sdXRpb25zLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMjk4MDB9.-sebY7AOqnxcITbbmJRN9p0nGcSsx3TNRg29OOeGNBA] Please do let us know if there is any concern. ​​ Regards, Wizdom Support On Thu, 11 Mar at 10:39 AM , Pratap Singh <pratap.singh@ext.pnbhfl.com<mailto:pratap.singh@ext.pnbhfl.com>> wrote: Dear Team, Please check on priority as below mentioned new users has not been synced in eGuru. Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhfl.com%2F&data=04%7C01%7Cpratap.singh%40ext.pnbhfl.com%7Ca8227609500c445cb31108d8e8413b45%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1%7C0%7C637514714171932266%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=PbNl3c8z5xsliSW3Rcpx7O%2BeBOso2S1VTzGEJYBN3tA%3D&reserved=0> [Email Signature] From: Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Sent: 09 March 2021 18:44 To: Anushi Agarwal <anushia@gc-solutions.net<mailto:anushia@gc-solutions.net>>; Aishwary Singh <Aishwary.Singh@myadrenalin.com<mailto:Aishwary.Singh@myadrenalin.com>> Cc: Vikas Jaitly <vikas.jaitly@pnbhousing.com<mailto:vikas.jaitly@pnbhousing.com>>; Pratap Singh <pratap.singh@ext.pnbhfl.com<mailto:pratap.singh@ext.pnbhfl.com>>; GCS <support@gcsolutions.freshdesk.com<mailto:support@gcsolutions.freshdesk.com>> Subject: RE: eGuru HRMS Integration Status ++ Anushi/Aishwary ----------------------- Thanks & Regards, Surendra Kumar Central Support Mgr.-Enterprise Technology(Ops) 6th Floor, Antriksh Bhawan, 22-Kasturba Gandhi Marg, New Delhi - 110001 Phone: +91 11-23445305 Mob : +91 7290061339 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhousing.com&data=04%7C01%7Cpratap.singh%40ext.pnbhfl.com%7Ca8227609500c445cb31108d8e8413b45%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1%7C0%7C637514714171942262%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8ZAAo%2F5PaQiQ383LfiSHTygKIH%2BotcnYZ7SxG8JdWkM%3D&reserved=0> [Email Signature] [cid:image002.jpg@01D2B226.91194720] From: Pratap Singh Sent: 09 March 2021 6:23 PM To: GCS <support@gcsolutions.freshdesk.com<mailto:support@gcsolutions.freshdesk.com>> Cc: Vikas Jaitly <vikas.jaitly@pnbhousing.com<mailto:vikas.jaitly@pnbhousing.com>>; Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Subject: FW: eGuru HRMS Integration Status Importance: High Dear Team, Please find the list of employee code not syncing in eGuru from HRMS. Please check and resolve LOGINCODE JOBROLE LOCATION EMPLOYEENUMBER USERTITLE FIRSTNAME MIDDLENAME LASTNAME EMAIL DATEOFJOINING P3133 CSM – Affordable Housing Business CSO_Delhi P3133 Mr. Narendra Jangir Narendra.Jangir@pnbhousing.com<mailto:Narendra.Jangir@pnbhousing.com> 2021-Mar-01 P3134 Area Sales Manager DMA BO_Erode P3134 Mr. V P Suresh suresh.vp@pnbhousing.com<mailto:suresh.vp@pnbhousing.com> 2021-Mar-01 P3135 ASM Combined BO_Kolhapur P3135 Mr. Sumit Vilas Patil sumit.patil@pnbhousing.com<mailto:sumit.patil@pnbhousing.com> 2021-Mar-01 P3136 Branch Credit Manager BO_Pune-Shivaji Nagar P3136 Ms. Pooja Doshi pooja.doshi@pnbhousing.com<mailto:pooja.doshi@pnbhousing.com> 2021-Mar-01 P3137 Area Sales Manager DMA BO_Navi Mumbai P3137 Mr. Pankaj Singh pankaj.singh@pnbhousing.com<mailto:pankaj.singh@pnbhousing.com> 2021-Mar-01 P3138 Area Sales Manager DST BO_Jaipur P3138 Mr. Jaswant Singh Jaswant.Singh@pnbhousing.com<mailto:Jaswant.Singh@pnbhousing.com> 2021-Mar-01 P3139 Area Sales Manager DMA BO_Varanasi P3139 Mr. Pramod Kumar Singh Pramod.Singh@pnbhousing.com<mailto:Pramod.Singh@pnbhousing.com> 2021-Mar-01 Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhfl.com%2F&data=04%7C01%7Cpratap.singh%40ext.pnbhfl.com%7Ca8227609500c445cb31108d8e8413b45%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1%7C0%7C637514714171952254%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zhWnKL0kuHVDXerzV0a59bUdWWOvFdIK5N3vMBskQEk%3D&reserved=0> [Email Signature] From: ehrms@pnbhousing.com<mailto:ehrms@pnbhousing.com> <ehrms@pnbhousing.com<mailto:ehrms@pnbhousing.com>> Sent: 01 March 2021 20:18 To: Surendra Kumar <surendra.kumar@pnbhousing.com<mailto:surendra.kumar@pnbhousing.com>> Subject: eGuru HRMS Integration Status Importance: High WARNING: The sender of this email could not be validated and may not match the person in the ""From"" field - PNB Housing - Enterprise Security. Dear team, Created Users: 7 Creation Details: LOGINCODE JOBROLE LOCATION EMPLOYEENUMBER USERTITLE FIRSTNAME MIDDLENAME LASTNAME EMAIL DATEOFJOINING P3133 CSM – Affordable Housing Business CSO_Delhi P3133 Mr. Narendra Jangir Narendra.Jangir@pnbhousing.com<mailto:Narendra.Jangir@pnbhousing.com> 2021-Mar-01 P3134 Area Sales Manager DMA BO_Erode P3134 Mr. V P Suresh suresh.vp@pnbhousing.com<mailto:suresh.vp@pnbhousing.com> 2021-Mar-01 P3135 ASM Combined BO_Kolhapur P3135 Mr. Sumit Vilas Patil sumit.patil@pnbhousing.com<mailto:sumit.patil@pnbhousing.com> 2021-Mar-01 P3136 Branch Credit Manager BO_Pune-Shivaji Nagar P3136 Ms. Pooja Doshi pooja.doshi@pnbhousing.com<mailto:pooja.doshi@pnbhousing.com> 2021-Mar-01 P3137 Area Sales Manager DMA BO_Navi Mumbai P3137 Mr. Pankaj Singh pankaj.singh@pnbhousing.com<mailto:pankaj.singh@pnbhousing.com> 2021-Mar-01 P3138 Area Sales Manager DST BO_Jaipur P3138 Mr. Jaswant Singh Jaswant.Singh@pnbhousing.com<mailto:Jaswant.Singh@pnbhousing.com> 2021-Mar-01 P3139 Area Sales Manager DMA BO_Varanasi P3139 Mr. Pramod Kumar Singh Pramod.Singh@pnbhousing.com<mailto:Pramod.Singh@pnbhousing.com> 2021-Mar-01 Updated Users: 4 Updation Details: LOGINCODE JOBROLE LOCATION EMPLOYEENUMBER USERTITLE FIRSTNAME MIDDLENAME LASTNAME EMAIL DATEOFJOINING P0348 CSM Loans BO_Kolkata-Main P0348 Mr. Akhilesh Mondal akhilesh.mondal@pnbhousing.com<mailto:akhilesh.mondal@pnbhousing.com> 2012-May-01 P1188 CSM Loans BO_Kolkata-Main P1188 Mr. Subhajit Bhattacharya Subhajit.Bhattacharya@pnbhousing.com<mailto:Subhajit.Bhattacharya@pnbhousing.com> 2016-Mar-14 P1624 CSM Loans BO_Kolkata-Main P1624 Mr. Tanmoy Biswas tanmoy.biswas@pnbhousing.com<mailto:tanmoy.biswas@pnbhousing.com> 2017-Apr-10 P2484 CSM Loans BO_Kolkata-Main P2484 Mr. Shoubhik Dutta shoubhik.dutta1@pnbhousing.com<mailto:shoubhik.dutta1@pnbhousing.com> 2018-Oct-27 Deleted Users: 0 Deletion Details: This is an automatically generated email - Please do not reply to it. If you have any queries please reach out your HR Team. HR Team North Shweta Madaan – 9560108399 Arushi Sharma - 8929485314 South Silpa Shome - 9830936614 Sunita Banerjee – 7349780417 West Priyanka Deepak Gandhi - 8452894634 Sophia Reno Fernandes - 8291090602 Aditi Soni - 9665360753 CSO Abhishek Ram – 8586033984 Prabhpreet Kaur - 9971024443 Priyanka Kumari - 8130635007 (Travel and Claim Purpose) You can use below link for login- https://pnbhfl.myadrenalin.com<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpnbhfl.myadrenalin.com%2F&data=04%7C01%7Cpratap.singh%40ext.pnbhfl.com%7Ca8227609500c445cb31108d8e8413b45%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1%7C0%7C637514714171952254%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RmA4SqzUpOGAKan8b6PpxG7KltM4DPUqkuuHo2QmLng%3D&reserved=0> 30612:129800 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
data cleanup and repushed again
Customization
Data Correction
null
Absence, Time and Attendance
null
null
null
Closed
Hi Pratap Singh, Sure, please provide us few minutes, we will execute the schedulers from our end and share the updates with you at the earliest. Thanks and Regards, Dhivya . V, Hi, Thanks for your email. I am on Personal leave from 22-Mar-2021 to 23-Mar-2021. I'm not available on mobile.Kindly contact my Lead Mrs. Dhivya - dhivya.v@myadrenalin.com in case of any urgent issue. Regards Iswarya S This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , ​Dear Pratap, ​ The scheduler got executed successfully in the Adrenalin application and the data got pushed. Please verify from your end and let us know in case of any queries. Thanks and Regards, Dhivya . V, Dear Aishwarya, As discussed please find the list of user’s. Thanks & Regards, Pratap Singh Bisht Central Support Office Direct Line – +91-11-23445305, Ext-305 Toll Free: 1800 120 8800 Website- www.pnbhousing.com<http://www.pnbhfl.com/> [Email Signature] , ​Dear Pratap Singh, ​ The below listed candidates has been shared from our tables post successful verification of schedulers. From our logs, we understood that the error "Object reference not set to instance of object" is getting displayed. Hence request you to please verify once from your end and let us know. Thanks and Regards, Dhivya . V, Hi, Thanks for your email. I am on Personal leave on 24-Mar-2021. I'm not available on mobile.Kindly contact my Lead Mrs. Dhivya - dhivya.v@myadrenalin.com in case of any urgent issue. Regards Iswarya S This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Dear Dhivya, Please find attached email shared by Gcube (eGuru Application) Team; Need a call with them so that the issue should be resolved permanently; kindly revert ASAP. ----------------------- Thanks & Regards, Surendra Kumar Central Support Mgr.-Enterprise Technology(Ops) 6th Floor, Antriksh Bhawan, 22-Kasturba Gandhi Marg, New Delhi - 110001 Phone: +91 11-23445305 Mob : +91 7290061339 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhousing.com&data=01%7C01%7Csurendra.kumar%40pnbhousing.com%7C906b028a403345dd87b408d74b18e2ee%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1&sdata=4Tlm0NPhGO1Wi8MenXjycl%2F3ghp6Va83tlneCqH0%2BZo%3D&reserved=0> [Email Signature] [cid:image002.jpg@01D2B226.91194720] , ​Dear Surendar, Post discussion with you, we understood that a call need to be scheduled with Eguru team and Adrenalin team since the records are getting displayed as "Saved Successfully" in their end. ​Please provide us few minutes, we will check this internally and update you. Thanks and Regards, Dhivya . V, ? Hi, Thanks for your email. I am on Personal leave on 25-Mar-2021. I'm not available on mobile.Kindly contact my Lead Mrs. Dhivya - dhivya.v@myadrenalin.com in case of any urgent issue. Regards Iswarya S This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Pratap Singh, Post discussion with the Internal customization team, we are monitoring the API Eguru scheduler and it is getting success on all days. While checking the API log from our end if the Eguru server is having connectivity then in our log  API Integration for LMS GCube_2568 Response: "Save Record Successfully". If the Eguru server is having any problem then it throwing the object reference error in our log. ​ Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
RE: Welcome Email
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls ignore this request. Regards Jatinder Sharma 70094-81180 From: Jatinder Kumar Sharma Sent: Monday, March 22, 2021 4:05 PM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: Welcome Email Hi Moosa, Please make the changes in "welcome" email as yellow highlighted.. Department Concerned Person/Email ID Fixed Asset Md.Naveed/Anand(any fixed asset (md.naveed@religare.com<mailto:md.naveed@religare.com> & anand.singh@religare.com<mailto:anand.singh@religare.com>) Payroll Sunny Verma (sunny.verma@religare.com<mailto:sunny.verma@religare.com>) Accounts Nitin Verma (I expense & petty cash (verma.nitin@religare.com<mailto:verma.nitin@religare.com> ) Admin Md.Tanbir (ID card & Bus pass ,visiting card) (tanbir.md@religare.com<mailto:tanbir.md@religare.com>) Intermediate Supervisor Your Current Reporting Manager Communications Bhaskar Das (Data card & devise/sim card/mobile) (bhaskar.das@religare.com<mailto:bhaskar.das@religare.com>) IT RBL IT Clearance (rblit.clearance@religare.com<mailto:rblit.clearance@religare.com>) Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
clarification
Product
Clarification
null
Workflow
null
null
null
Closed
Hi Jatinder Kumar Sharma, As per your confirmation, updating this ticket status as 'resolved'.  Thanks & Regards,  Mohamed Moosa A, Hope changes have been made in “resignation approval email” Regards Jatinder Sharma 70094-81180 , Hi Jatinder Kumar Sharma, The changes has been done. Thanks & Regards,  Mohamed Moosa A
Welcome Email
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please make the changes in "welcome" email as yellow highlighted.. Department Concerned Person/Email ID Fixed Asset Md.Naveed/Anand(any fixed asset (md.naveed@religare.com<mailto:md.naveed@religare.com> & anand.singh@religare.com<mailto:anand.singh@religare.com>) Payroll Sunny Verma (sunny.verma@religare.com<mailto:sunny.verma@religare.com>) Accounts Nitin Verma (I expense & petty cash (verma.nitin@religare.com<mailto:verma.nitin@religare.com> ) Admin Md.Tanbir (ID card & Bus pass ,visiting card) (tanbir.md@religare.com<mailto:tanbir.md@religare.com>) Intermediate Supervisor Your Current Reporting Manager Communications Bhaskar Das (Data card & devise/sim card/mobile) (bhaskar.das@religare.com) IT RBL IT Clearance (rblit.clearance@religare.com<mailto:rblit.clearance@religare.com>) Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
clarification
Product
Clarification
null
Workflow
null
null
null
Closed
Hi Jatinder Kumar Sharma, As per your confirmation, updating this ticket status as 'resolved'. Thanks & Regards,  Mohamed Moosa A
Bank details to be removed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, Please remove below bank details only as they have updated new bank account. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME NAME_AS_PER_BANK BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO COMPANY_NAME ACCOUNT_TYPE IS_SALARY_ACCOUNT IFS_NO EMP_MODIFIEDON 39187 Dhanaraj A Dhanaraj A ICICI Bank 001601544389 Religare Broking Limited Salary Account N ICIC0000016 94746 Deepu Kumar Deepu Kumar HDFC BANK 50100241397134 Religare Broking Limited Salary Account N HDFC0000039 21-Dec-20 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
bank details cleanup (change req)
Product
Data Correction
null
Employee Information
null
null
null
Closed
Hi Jatinder Kumar Sharma, We will check and update you on the status. Thanks & Regards,  Mohamed Moosa A, Hi Jatinder Kumar Sharma, As per you request, the mentioned bank details has been cleaned up through the database, please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A
Errors on Training module
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello, Training coordinator Employee no. INM0409 is getting below mentioned errors on training module. Kindly resolve. 1. Nitin Palav's name appeared twice in participants list on course schedule form. 2. Email notification not received at any stage. 3. Training course disappeared from training calendar once self-nomination was done. It must appear in calendar with font color as blue. 4. In status of course schedule form, for adhoc nomination, list of employees is not appearing in employee as per parameter and employee search. (REFER SNAPSHOT) 5. Training attendance form is not visible. 6. Employee no. INM0667 can not see training calendar [cid:image003.jpg@01D71F31.73EA1C20] Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarifications on Training Module
Customization
Clarification
null
Training Management
null
null
null
Closed
Hi Kirti Ghule, Noted on the concern,we will initiate connectivity with Umesh and assist on resolving the reported concern, we will have to discuss on some of the points mentioned hence request you to confirm on your timings. ​ Regards Wasim, Hi Kirti Ghule, ​ 1.Nitin Palav’s name appeared twice in participants list on course schedule form.                     AES Comments : Please share Course details where Nitin Palav's name is appearing Twice. (Course – Overview of Telecom System 2021)  --For the said course Nitin Palav's name is appearing once please check and confrm   2.Email notification not received at any stage.                     AES Comments : Please share the details of the employee who has not received notification, and which forms email notification is not received . (None of the employee is getting any email notification / reminders) --as per workflow defined Mails will go for Personal Training Feedback, Training Participant Feedback and Reminder for consolidated training detail to CEO   3.Training course disappeared from training calendar once self-nomination was done. It must appear in calendar with font color as blue.                     AES Comments :Need details of the training calendar and employee who has done self nomination. (INM0409 – Overview of telecom system) --Since the said program was conducted on 23-mar-2021(which has passed now). so, it will not appear in training calendar. ​ Regards Wasim
Names not reflecting in User Group mapping
Hi team,  We are not able to view the list of employees in few of thr groups in User group Mapping, Request you to please look into it. thanks Ansu Singh
inactive employees in admin groups
Product
Data Correction
null
Portal Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that employees are not reflecting under user group mapping form. However counts are showing. We have taken the connection will check and update the status accordingly. Regards, Greeshma, Hi Ansu Singh, During the session, we have checked and found that some HR are inactive in the system due to that they are not reflecting in user group mapping. As requested, we have removed the given inactive HR from user group mapping table and the same has been conveyed over the phone. Requesting you to cross check and confirm us. Feel free to reach us for further clarification. Thanks & Regards, Greeshma
Tax Computation - 01539
Dear Jayakrishnan, Please do check Recoverable amount showing in Tax computation of Sanjay Ravidra Adsul, which is not updated by HR. [cid:image005.png@01D71F27.EBF64590] * Sanjay Ravindra Adsul - As discussed, his short notice has been waived off and "0" the net payment. Rose : Noted, have noticed, waived off amount of Rs.12052 showing in Tax working, attached tax working for you reference, do check and revert. HR : You can check with AES and rectify the same. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image007.jpg@01D71F27.EBF64590] [cid:image008.jpg@01D71F27.EBF64590] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
CLARIFICATION PROVIDED
Product
Clarification
null
Tax
null
null
null
Closed
Hi Roseline Judia, Post analysis we understood that he exact amount Rs.-937 is showing under recoverable/Pay amount component in tax computation sheet and the same has been confirmed by you. ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi, I am on personal leave, I have limited access to email. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Dear Jayakrishnan, The same is order now, thanks!  Regards Roseline
Confirmation form doesnt display employees feedback correctly
Hi, While filling confirmation appraisal form, employee who have fill the ratings and comments saves the form. but it was observed that post saving the comment shuffles with other skills and display wrongly. Request you to check and help us to fix the issue. Regards, Pinkiiy Raval
Product Issue -ADL_2009_21404
Product
Patch Deployment
null
Confirmation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, As discussed over the phone, the reported query has been identified as an issue in the product. We have deployed the patch in the system and also you have confirmed that, now the comments are displaying against the Skill Set in system. Internal Reference ID : ADL_2009_21404 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Issue is UAT while CTC upload
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, I am doing UAT for Merit Increase Letter Generation. While uploading CTC using attached template via "data upload" form, I am facing following error. Please check and resolve ASAP: Regards Harsha J [cid:image001.png@01D71F26.691C0020] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Patch deployed
Product
Patch Deployment
null
Salary
null
null
null
Closed
Hi Sonali, As per request, We will check this query and confirm from our end, ​ Further if any clarification please let me know. ​ ​ Thanks and Regards Vijayakumar k, Hi Harsha, For the below query, We have resolved the issue From our end, Now Your end uploads the CTC data and shares feedback. Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Issue resolved. Thanks
Inactive employee(73003) mapped Matrix manager
Hi Alex, Pls note below employees goal setting form has been moved to matrix manager who is inactive employee, but as per report, no employee is mapped as matrix manager, request you to pls check this on priority and fix the same. Aritra Chatterjee – 62376 & Shruthi Surya Kumar – 62998
we have removed he matrixmanager1 for the mentioned employees.
Product
Clarification
null
Employee Movement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will check on the reported query and update you. ​ ​ Regards, Veerapandian R, Hi Vasudev Tyagi, As discussed we have been informed that the reassign Maxtrix manager was not done during employee resignation hence the inactive employee was still mappedas matrix manager. As discussed please change the matrix manager through "Reassign Matrix Managers". ​ ​ Regards, Veerapandian R, Hi, pls note we are not able to reassign due to past date hence you are requested to remove him from matrix manager as he is an inactive employee. kindly confirm once it done., Hi Vasudev Tyagi, As discussed over the call we have removed he matrixmanager1 for the mentioned employees. Please check from your end and let us know. ​ Regards, Veerapandian R
transaction does not display in approvers list
Hi, There are few transaction from claims requisitions which has been raised by employees but doesn't display in approvers list. Request you to help us at the earliest for the same. Regards, Pinkiiy Raval
Timeout Expired
Product
Clarification
null
Claims & Reimbursement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/624833198 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, while approving the transaction, session has been expired in system due to which the transactions moved to Failed Transactions with the status TimeOut Expired. Kindly inform the approver to go to their Failed Transaction and Reprocess the query. Please check the same from your end and update the status. In case of any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
AHEL employees unable to login
Apollo has raised a query such that AHEL employees were unable to login, post analysis we understood that a procedure namely PDA_EMPLOYEE_PARAMETER was not available. Post deployment of same in both database servers, the issue got resolved. Please verify and let us know in case of any queries.
Procedure namely PDA_employee_parameter was missing
Product
Patch Deployment
null
Absence, Time and Attendance
null
null
null
Closed
created_by: 2043044612466 time: 2021-03-22 07:58:41 UTC
RE: || HRMS Bank Details Issue | Aye5449 - Vanrajsinh Jasvantsinh Solanki ||
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please resolve below error: Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 From: hr operations [mailto:hroperations2@ayefin.com] Sent: 22 March 2021 12:39 To: Palak sodhi <palak.sodhi@ayefin.com> Cc: Vivek Raj <vivek.raj@ayefin.com> Subject: || HRMS Issue | Aye5449 - Vanrajsinh Jasvantsinh Solanki || Dear Ma'am, While updating bank details of above mentioned employee, we are facing an issue, PFB screenshot. Regards Rahul -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
transaction in queue
Product
Data Correction
null
Workflow
null
null
null
Closed
​Dear Palak, ​ Request the user to try updating the bank details now and let us know in case of any concerns. Thanks and Regards, Dhivya . V
Re: Attendance Timesheet Reminder
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, on 16 Mar associate is not able to effort the timesheet. He has been mapped to 2 different code. Kindly do the needful. 1WP Rajesh Sankar Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Mon, Mar 22, 2021 at 12:43 PM Rajeswari U iGCB < rajeswari.u@intellectdesign.com> wrote: > Hi Adrenalin team > > Request your help with the below error message. > > > > Thanks & Regards > > Rajeswari U | Human Resources | Global Consumer Banking > m: +91 8939780897 | e: rajeswari.u@intellectdesign.com > Intellect Design Arena Ltd > Plot No. 3/G-3, SIPCOT IT Park, Siruseri, Chennai - 600130 > w: www.intellectdesign.com > > > > On Mon, Mar 22, 2021 at 10:17 AM Rajesh Sankar < > rajesh2.s@intellectdesign.com> wrote: > >> Hi Vikram, >> >> As discussed last week, I am still not able to enter timesheet in >> training activity. Below is the error, do let me know how to fix this? >> >> [image: image.png] >> >> On Mon, Mar 22, 2021 at 10:07 AM Angeline Saravanan iGCB < >> angeline.saravanan@intellectdesign.com> wrote: >> >>> Dear All, >>> >>> >>> This is a reminder email to update your weekly timesheet for attendance >>> in AdrenalineMax. >>> >>> Please ensure it is updated by today eod. Kindly ignore this email if >>> already done. >>> >>> >>> For any adrenalin technical issues, please write to >>> l1hrmxsupport@intellectdesign.com. >>> >>> <l1hrmxsupport@intellectdesign.com> <l1hrmxsupport@intellectdesign.com> >>> For any other queries, please reach out to your respective HR poc. >>> >>> >>> >>> Thanks and Regards >>> Angeline >>> GCB-HR >>> >> >> >> -- >> Regards, >> Rajesh >> > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Backend data corrections
Product
Data Correction
null
Timesheet Management
null
null
null
Closed
Hi Balaji Damodaran, We will check the above query regard to timesheet issue for the mentioned assocaite and wlll share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, We have addressed the issue with regard to project not assigned for the mentioned employee on 16th Mar. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Jayakrishnan On 16th Mar project not allocated issue has been resolved. But this a different issue Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Tue, Mar 23, 2021 at 12:45 PM Jayakrishnan N < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > We have addressed the issue with regard to project not assigned for the > mentioned employee on 16th Mar. Kindly check and let us know the feedback. > > > > *Regards*, > *Jayakrishnan. N* > *Product Support* > > On Mon, 22 Mar at 5:32 PM , Jayakrishnan N < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > We will check the above query regard to timesheet issue for the mentioned > assocaite and wlll share the updates with you shortly. > > > > *Regards*, > *Jayakrishnan. N* > *Product Support* > > On Mon, 22 Mar at 12:53 PM , Balaji Damodaran < > balaji.damodaran@intellectdesign.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Dear Jay > > As discussed, on 16 Mar associate is not able to effort the timesheet. > > He has been mapped to 2 different code. > > Kindly do the needful. > > 1WP Rajesh Sankar > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Mon, Mar 22, 2021 at 12:43 PM Rajeswari U iGCB < > rajeswari.u@intellectdesign.com> wrote: > >> Hi Adrenalin team >> >> Request your help with the below error message. >> >> >> >> Thanks & Regards >> >> Rajeswari U | Human Resources | Global Consumer Banking >> m: +91 8939780897 | e: rajeswari.u@intellectdesign.com >> Intellect Design Arena Ltd >> Plot No. 3/G-3, SIPCOT IT Park, Siruseri, Chennai - 600130 >> w: www.intellectdesign.com >> >> >> >> On Mon, Mar 22, 2021 at 10:17 AM Rajesh Sankar < >> rajesh2.s@intellectdesign.com> wrote: >> >>> Hi Vikram, >>> >>> As discussed last week, I am still not able to enter timesheet in >>> training activity. Below is the error, do let me know how to fix this? >>> >>> [image: image.png] >>> >>> On Mon, Mar 22, 2021 at 10:07 AM Angeline Saravanan iGCB < >>> angeline.saravanan@intellectdesign.com> wrote: >>> >>>> Dear All, >>>> >>>> >>>> This is a reminder email to update your weekly timesheet for attendance >>>> in AdrenalineMax. >>>> >>>> Please ensure it is updated by today eod. Kindly ignore this email if >>>> already done. >>>> >>>> >>>> For any adrenalin technical issues, please write to >>>> l1hrmxsupport@intellectdesign.com. >>>> >>>> <l1hrmxsupport@intellectdesign.com> <l1hrmxsupport@intellectdesign.com> >>>> For any other queries, please reach out to your respective HR poc. >>>> >>>> >>>> >>>> Thanks and Regards >>>> Angeline >>>> GCB-HR >>>> >>> >>> >>> -- >>> Regards, >>> Rajesh >>> >> > This e-Mail may contain proprietary and confidential information and is > sent for the intended recipient(s) only. If by an addressing or > transmission error this mail has been misdirected to you, you are requested > to delete this mail immediately. You are also hereby notified that any use, > any form of reproduction, dissemination, copying, disclosure, modification, > distribution and/or publication of this e-mail message, contents or its > attachment other than by its intended recipient/s is strictly prohibited. > Visit us at *https://www.intellectdesign.com* > <https://www.intellectdesign.com/> > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 11431:1025874 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/>
Provide Access to 11886
Dear Team, Kindly provide access to Employee Code - 11886 for Forms Pending for your Approval
Core Module has not been mapped in HRFAC role
Product
Configuration
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Malini N, During a check, we have found that the role HRFAC has not tagged with the module "CORE" in the Module Role Mapping form due to this the employees are unable to view it in the list of "Forms pending for your approval" form. Now, we have mapped HRFAC in the CORE module. Please check now and get back to us if you have any questions. Regards Raghu Thangaraj, Hey Raghu, Thanks for your assistance !! Got the access !!
Attendances have been regularized but attendance showing red as in absent
P1329_ Akash Gahlot, Attendances have been regularized but the monthly attendance record is still showing red as in absent, for sample refer to attachment
ar is getting displayed
Product
Configuration
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11312, Hi Pratap Singh, We will analyze the concern raised on "Attendance regularization done however still the attendance records are getting displayed as Absent", and share our feedback with you. Thanks and Regards, Dhivya . V, ​Dear Pratap Singh, ​ Now on verification of Monthly Attendance Record (Attendance Calendar), we were able to view the Attendance regularization from 22nd to 27th Feb 2021. ​ Request you to please verify the same from your end and let us know in case of any queries. Attached the snapshot for your reference. Thanks and Regards, Dhivya . V, Please share RCA, Hi Pratap Singh, As per the functionality, once the AR is approved, the same will be getting displayed in Attendance Calendar post execution of sync scheduler. Also prior to that if click on "Click here to refresh" in Attendance Calendar, the updated status will get displayed. ​ PNB has attached the snapshot of AR approval from your end, we understood that  AR has been approved in 20 March 2021. Hence post approval the AR transaction should have got displayed in the calendar, we tried verifying the tables in the back end where the transaction got updated on the same day, attached the snapshot for your reference. ​ Please verify and let us know your feedback. Thanks and Regards, Dhivya . V
Year end activity of Leave truncation & PL Encashment
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, As you aware we are in end of the financial year and we have to do leave truncation activity and PL encashment for this financial year. Request you to please connect with me for further process. Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Configuration
null
Setup HRMS
null
null
null
Closed
Hi Nitin Salunke, Please be informed, we have checked the configurations for Leave Credit and Truncation for the Year 2021-2022 for all Leave Types ,as per policy all configurations are up to date ,request you to please schedule a call tomorrow by 10 AM to proceed further. ​ Regards Wasim, Dear Wasim, We will connect with you by 10.00 AM by tomorrow. Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Nitin Salunke, With reference to our discussion,we have checked Leave Configuration of Leave types those will be truncated on March 31st,we have enabled the scheduler at 11 PM on March 31st,request you to please raise a new Ticket on 31st to provide you the encashment data. ​ Regards Wasim
EPICentre - Allow multiple instance login for single user for certain period
Dear Gowtham, Please update config for allow multiple instance login for single user for certain period in EPICentre. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
Single user changed as 0 in Web.config file.
Product
Configuration
null
Security
null
null
null
Closed
Hi Vinay, Please join the below Zoom link to enable multiple sessions from the same login, https://us02web.zoom.us/j/86477428434?pwd=NWUrVFF5V2JPMHJPUi9YSFVRdVJjQT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Vinay, As requested, we have enabled multiple sessions/login with the same user by changing the single user config in "Web.Config" file of the Application. The same has been confirmed from your end as working fine. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
Confirm Settlement process
Dear Jay, As discussed, the below employees settlement Entry has been confirmed through interface and understand that their PT amount was shown as Rs.200/- instead of Rs.300/-, hence please unconfirm the settlement entry to correct the PT amount. * Sunil Jalindar Pawar (Emp.No.01005) * Shahdab Iqbal Shaikh (Emp.No.01460) * Shailesh Sudhakar Khot (Emp.No.01463) Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Backend settlement unconfirm
Product
Service Request
null
Salary
null
null
null
Closed
Hi Sujatha, We have unconfirmed the settlement for the mentioned employees from backend. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Thanks and the same has been resolved. Regards, Sujatha
Leave Encashment request approved today hence not coming in current payroll
Hi Alex, As discussed, request you to arrange below's leave encashment to current month salary. 62049,62651,62070,63033,62286,62793,63020,26441,62191,62600
Changed the leave encashment date from backend
Product
Data Correction
null
Manage Employees
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will check on the reported query and update you. ​ Regards, Veerapandian R, Hi Vasudev Tyagi, As per your requirement we have changed the leave encashment date. Please check from your end and let us know. ​ ​ ​ Regards, Veerapandian R
FW: Change the employee Finance active owner
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls change below employees active owner. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Neelam M. Kasle Sent: Saturday, March 20, 2021 8:23 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: Change the employee Finance active owner Dear Gyan, Please change the below employee in adrenaline Finance active owner as per the below. EDP No Name of the employee Employee Clearance from Finance 301523 Mallikarjun R Amit Shimpi 301582 Sangamesh Kamatagi Amit Shimpi 334062 Mallik Sab Amit Shimpi 900462 Radhakrishnan R Amit Shimpi Regards, Neelam Kasle Human Resources ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Backend Update
Product
Data Correction
null
Separation Management
null
null
null
Closed
Hi Gyanamayee Swain, With reference to our discussion, we have now updated the activity owner of the said employees to Amit as requested, please check the same and confirm us. Regards Wasim
Fwd: Record resignation of SB7 raised by Priya Choudhary on 23-Mar-2021 12:32 has been Approved.
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] While approving the resignation in the subject line and the mail content manager details (Name, Emp id) not reflecting. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: <hrms@intellectdesign.com> Date: Tue, Mar 23, 2021 at 12:32 PM Subject: Record resignation of SB7 raised by Priya Choudhary on 23-Mar-2021 12:32 has been Approved. To: <balaji.damodaran@intellectdesign.com> Priya Choudhary has raised a record resignation on 23-Mar-2021 12:32. Associate ID : / SB7 Resignation Letter Date : / 18-Feb-2021 Resignation Reason : / Better Prospects Requested Relieving Date : / 18-May-2021 Actual Relieving Date : /01-Apr-2021 Approved Actual Relieving Date : / Comments : Justification Comments : Manager Comments : / Handover will be completed by 31-March. So can be released. Approver Comments : Handover will be completed by 31-March. So can be released. This is an autogenerated mail. Please do not reply to this. -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification provided
Product
Clarification
null
Separation Management
null
null
null
Closed
Hi Balaji Damodaran, We will check the above query rehard to record resignation notification and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, The issue in notification may be due to server slowness . We request you to please to check the notifications now and let us know the feedback. Regards, Jayakrishnan. N Product Support
Overtime Report l COMQUEST
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Could you please help to identity where to get Overtime Booking Report? [cid:image002.png@01D7203C.D4D53C70] Regards, Radhakrishnan (RK) [cid:image001.png@01D7203C.3F60BCF0] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Can you please try create the employee now, if you still facing same concern please share the screen shot with system data and time.
Product
Configuration
null
Setup HRMS
null
null
null
Closed
Hi Radhakrishnan Ganesan, Can you please try create the employee now, if you still facing same  concern please share the screen shot with system data and time. Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Hi Radhakrishnan Ganesan, There is no transaction got submitted in "OT TRACKER" form ,  please submit the record and validate the  OT tracker report. Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Hi Deepan, There are transactions. When does this data appear on the report? Is it after final approval ? Can’t we see a report who all submitted OT and when? [cid:image001.png@01D720A0.93B6B5C0] Regards, Radhakrishnan (RK) [cid:image002.png@01D720A0.93B6B5C0] , Hi Radhakrishnan Ganesan, Those record which got submitted on "OT tracker"  can be viewed in "OT TRACKER REPORT". ​All the transaction like Pending, Reject and approved with Creation on time and approved on time Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Hi Deepan, We do not see any data, Could you please look into it? [cid:image001.png@01D720A8.F9270EC0] Regards, Radhakrishnan (RK) [cid:image002.png@01D720A8.F9270EC0] , Hi Radhakrishnan Ganesan, Please submit the transaction in "OT TRACKER " form, post that please refer "OT TRACKER REPORT". Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Hi Deepan, [cid:image001.png@01D720F9.CC94AC40] Regards, Radhakrishnan (RK) [cid:image002.png@01D720F9.CC94AC40] , Hi Radhakrishnan Ganesan, Please submit the transaction in "OT TRACKER " form, post that please refer "OT TRACKER REPORT".  Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856
RE: Employee Movement l Data Change l COMQUEST
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, A REMINDER on this query. Regards, Radhakrishnan (RK) [cid:image002.png@01D7203B.6E810EF0] From: Radhakrishnan [RK] Sent: 22 March, 2021 2:50 PM To: ask.adrenalin@myadrenalin.com Cc: Priyadharshini K <Priyadharshini.K@myadrenalin.com>; Deepa Johnson <deepa.j@bahwancybertek.com>; Rameshkumar J <rameshkumar.j@myadrenalin.com> Subject: Employee Movement l Data Change l COMQUEST Hi Team, Whenever we try to change data in Employee Movement (Reporting Manager or Functional Manager), It always asks us to change OU. Is it normal? Or We can change settings? [cid:image003.png@01D7203B.6E810EF0] Regards, Radhakrishnan (RK) [cid:image002.png@01D7203B.6E810EF0] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Configuration Concern
Product
Clarification
null
Employee Movement
null
null
null
Closed
Hi Radhakrishnan Ganesan, Apologies for the delayed response. Kindly please select the Organization unit field & submit it. Whenever you make any changes in OU field it is mandatory to provide OU field. from the provided screenshot we cant able to view the OU field. ​ Note: This form works based on the employee movement configuration form, incase if you need to disable editing or modifying such fields you can control it via employee movement configuration form.  ​ If you'are not making any changes on OU(also you can check if making any changes on other fields like position or location leading to blank OU) but still the pop up is appearing then let us know it. Your answer helps us to help you on the same.  Regards, Priyadarshini. K
Want to stop Leave Type - PL access/apply till 10-Apr-2021
Want to stop Leave Type - PL access/apply till 10-Apr-2021
Custom validation incorporated to restrict particular leave types
Product
Service Request
null
Absence, Time and Attendance
null
null
null
Closed
created_by: 2043020884409 time: 2021-03-23 15:08:07 UTC, Hi Vinay, As informed over call, request you to use the option of "Show only to" in leave configuration form to restrict PL visibility to employees. Please reach us over call for any further assistance or guidance on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Vinay, As discussed, we will connect around 12 AM or 1 AM tonight and write a logic in custom plug in to restrict application of PL for all employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, Thanks. I will wait for connection request., Hi Vinay, ​ Please join the link below to incorporate validation in leave request for the leave type PL. https://us02web.zoom.us/j/86552547702?pwd=Sk9VMnl1WVdMM2o2ZXRlbG5iTjdQUT09 Regards, Gowtham.N Product Support, Hi Vinay, As requested, we have now incorporated custom validation in the below listed forms for the leave types PL, P1, P2, P3 & P4. Leave Request Leave Cancel Leave Cancel - Partial The same has been confirmed to be working fine post testing from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Dear Gowtham, Thanks a lot for kind support as usual. We shall get back to you in case of any query. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/>
Fwd: Record Resignation of <INT_FOR_EMPID/> AkshayaSrinivasan has been pulled back.
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Noticed that Emp id is not reflecting in the resignation pull transaction in the subject as well as body content. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: <hrms@intellectdesign.com> Date: Fri, Mar 12, 2021 at 6:49 PM Subject: Record Resignation of <INT_FOR_EMPID/> AkshayaSrinivasan has been pulled back. To: <balaji.damodaran@intellectdesign.com> Hi, Record Resignation raised for Akshaya Srinivasan has been pulled back.Associate records are made active in Adrenalin HRMS.Please update your end records appropriately. Associate Details: Associate ID : Associate Name :AkshayaSrinivasan Actual Relieving Date:12-Mar-2021 Pulled back on :12-Mar-2021 18:49 Pulled back Reason :I would like to continue my job This is an autogenerated mail. Please do not reply to this. -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification provided
Product
Clarification
null
Separation Management
null
null
null
Closed
Hi Balaji Damodaran, ​We will check the above query regard to record resignation pullback notification and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, The issue in notification may be due to server slowness . We request you to please to check the notifications now and let us know the feedback. Regards, Jayakrishnan. N Product Support
Attendance Schedulers Execution
As requested the schedulers has been executed through back end. Please verify the same from your end and let us know in case of any queries.
Schedulers executed manually through back end
Product
Configuration
null
Absence, Time and Attendance
null
null
null
Closed
created_by: 2043044612466 time: 2021-03-23 13:21:25 UTC
PAN already exists
Kindly find the associates,whose PAN/adhar number is not getting uploaded.Request you to clear the data and update the same as excel.
Backend Update on personal information Tables
Product
Service Request
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, Please be informed,we have now removed the Pan and Adhar provided in the excel sheet from their old employee's code, please update the same in their new codes and proceed further,. ​ Regards ​Wasim
Independent expenses claim Covid19 Vaccine
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, request you to include the drop down in the Independent expenses claim as Covid19 Vaccine and confirm. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Modifying the caregory from backend. Table name : DYF_MASTER_TABLE_VALUES_T
Product
Service Request
null
Customization
null
null
null
Closed
Hi Balaji Damodaran, As discussed we will check the feasibility to add the provided category in the drop down and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As discussed we have updated the category '9-MILEAGE'' to '9-Covid 19 vaccine' in independent expense form. Kindly check and ket us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Jay As discussed, In manager que the details is reflecting 2 times. Kindly resolve this. [image: image.png] [image: image.png] Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Wed, Mar 24, 2021 at 2:30 PM Jayakrishnan N < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > As discussed we will check the feasibility to add the provided category in > the drop down and will share the updates with you. > > > > *Regards*, > *Jayakrishnan. N* > *Product Support* > > On Tue, 23 Mar at 6:20 PM , Balaji Damodaran < > balaji.damodaran@intellectdesign.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Dear Jay > > As discussed, request you to include the drop down in the Independent > expenses claim as Covid19 Vaccine and confirm. > > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > This e-Mail may contain proprietary and confidential information and is > sent for the intended recipient(s) only. If by an addressing or > transmission error this mail has been misdirected to you, you are requested > to delete this mail immediately. You are also hereby notified that any use, > any form of reproduction, dissemination, copying, disclosure, modification, > distribution and/or publication of this e-mail message, contents or its > attachment other than by its intended recipient/s is strictly prohibited. > Visit us at *https://www.intellectdesign.com* > <https://www.intellectdesign.com/> > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 11490:1025874 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/>
Fwd: record resignation of Karthikeyan Elumalai(19J).
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team As per the vendor notice period term 15 days is the serving period. For the below mentioned associate, NP is considered as 90 days. Kindly check and update. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Ravindra Naling iRTM <ravindra.naling@intellectdesign.com> Date: Tue, Mar 23, 2021 at 10:50 AM Subject: record resignation of Karthikeyan Elumalai(19J). To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Cc: Ram Kommineni HR <ram.kommineni@intellectdesign.com> Dear Balaji, Vendors also need to serve a 90 days notice period? earlier only 15 days ? Please check and confirm. Best Regards RAVI Human Resources *Intellect Design Arena Limited * Silver Metropolis, 8th Floor, South Wing , Western Express Highway, Goregaon (E), Mumbai - 400 063, Tel: Board # 91 22 4202 9200, extn. 2219, VOIP - 73 2219 Mob : +91 7045764284 mail to : ravindra.naling@intellectdesign.com ---------- Forwarded message --------- From: <hrms@intellectdesign.com> Date: Tue, Mar 23, 2021 at 10:47 AM Subject: HR Director has approved the record resignation of Karthikeyan Elumalai(19J). To: <ravindra.naling@intellectdesign.com> HR Director has approved the record resignation of Karthikeyan Elumalai(19J). Associate ID : 19J Associate Name : Karthikeyan Elumalai OU : Innovation Service Location : Nxt Level Grade : T9XX Separation Type : VOLUNTARY RESIGNATION Resignation Reason : End of contract Resignation Letter Date : 23-Mar-2021 Requested Relieving Date : 20-Jun-2021 Approved Relieving Date : 26-Mar-2021 Shortfall in Notice Period : 86 Waiveoff Type : No Waiver No of days waived : 0 Approver name : Punkaj Shankar(C25) Approver comments : ok This is for your information This is an autogenerated mail. Please do not reply to this. -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Notice days update
Product
Service Request
null
Separation Management
null
null
null
Closed
Hi Balaji Damodaran, We will check the below queryreagrd to issue in notice days for the mentioned employee and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, ​ Post analysis we understood that for the mentioned assocaite at first only 15 days notice period was there in the system and later some transaction was modified by EMP ID : AF5 and then notice period was changed. Kindly find the below snapshot for your reference. Regards, Jayakrishnan. N Product Support, Please update the same. , Hi Balaji Damodaran, As requested we have updated thenotice days as 15 for the mentioned associate. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
EL Encashment Process
Dear Jay, As discussed, we are planning to open the EL Encashment process for our employees for the FY 2020-21 between 23rd & 26th March 2021 and would be releasing the same by 31st March 2021 after deducting necessary tax under one-time tax component, could you please make the necessary arrangement and confirm. Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Clarification Provided
Product
Data Correction
null
Salary
null
null
null
Closed
Hi Nainesh, Post analysis we understood that the leave encashment should avail by employees within the attendance cutoff period only however you have opened the encashment after cutoff date. Hence we request you to please update us once the EL encashment completed so that we can change the date from backend post which the same will be considered in currect paycycle. ​ As discussed we have also added the EL component under onetimetax calculation so that the tax will comes under onetime tax. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Thanks & noted your mail. Shall revert by Saturday, hope you would be able to process the same on that day. Also, can you please reject the encashment request raised by Sureshbabu E (00796) and confirm. Regards, Nainesh , Hi Nainesh, As requested we have done cleanup of the mentioned employee regard to EL encashment and balance also updated in the system. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Re: 08-03-2021 Time sheet not allowed.
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Associate is not able to effort the timesheet from 8th MAr 2021. 1WC Kalesha Shaik Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Tue, Mar 23, 2021 at 3:42 PM Rajeswari U iGCB < rajeswari.u@intellectdesign.com> wrote: > Hi Adrenalin Team > > Kindly assist on below error. > > > Thanks & Regards > > Rajeswari U | Human Resources | Global Consumer Banking > m: +91 8939780897 | e: rajeswari.u@intellectdesign.com > Intellect Design Arena Ltd > Plot No. 3/G-3, SIPCOT IT Park, Siruseri, Chennai - 600130 > w: www.intellectdesign.com > > > > On Tue, Mar 23, 2021 at 3:31 PM Priya Premkumar HR < > priya.premkumar@intellectdesign.com> wrote: > >> >> Raji >> >> Request your support >> >> On Tue, 23 Mar 2021 at 2:32 PM Kalesha Shaik iGCB < >> kalesha.shaik@intellectdesign.com> wrote: >> >>> Hi, >>> >>> Here i am trying to add time sheets on 08-03-2021.But it is not allowing >>> to do and it showing alert like"*Project not allotted on this date*".Do >>> guide me to update for entering time sheets on 08-03-2021 Kindly do >>> needful. >>> >>> >>> >>> Thanks and regards >>> Kalesha shaik . >>> >> -- >> Regards >> Priya Premkumar >> Intellect Design Arena Ltd >> Chennai >> > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
clarification provided
Product
Clarification
null
Timesheet Management
null
null
null
Closed
Hi Balaji Damodaran, We will check the above query regard to weekly timesheet issue of the mentioned employee and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that the associate has joined only on 8th March 2021 and on that day project was not assigned for him. Kindly check with your internal team and let us know the feedback. Regards, Jayakrishnan. N Product Support
travel exp form is not having population of per diem
Dear Sumithra, Pl find issue of per diem not getting populated for employee - Srinivas Pingali (22576). Kindly share RCA & fix this asap.
problem in ticket booking status
Customization
Clarification
null
Travel Request
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11250, Hi Madan Mohan, Based on the query, we understand that the per diem is not getting populated. We will check the transactional data and will update you on this. ​ ​ Thanks, Sumithra., Hi Madan Mohan, As it is confirmed from your end  that the issue is resolved with the help of Mr. Siva from our team, we are updating the status as resolved. please reach me at 7358276857 for any assistance . ​ Thanks, Sumithra.
appraisal not initiated
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, Can you please assist with the appraisal for the following staff..we cant find his form for goal setting. 4877 Ziad Assef Dwagy Regards, Amit Sangha [cid:imagec78ed9.PNG@29df9ce2.418a17c7]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image170475.PNG@bab52ab9.4d92e038]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8618fc.JPG@5dd77b1e.459aab84]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
goal cleanup
Product
Data Correction
null
Performance Management
null
null
null
Closed
Hi Amit, We have enabled the goal setting for below employee. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
FW: Joining of Sheela Tiwari / Emp Id : 0084
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team Pls update date of joining of employee 0084-Sheela Tiwari from 8th March 21 to 22nd March 21. Regards Sonali Srivastava Manager-HR This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Date of joining updated
Product
Data Correction
null
Employee Movement
null
null
null
Closed
Hi Sonali Srivastava, ​ ​ We will update the date of joining of the mentioned employee and revert you back , Kindly provide us sometime line. ​ Thanks & Regards, Abirami K, Hi Sonali Srivastava, ​We have corrected the employee date of joining of the mentioned employee Please check and revert back in case of further clarification!! ​ Thanks & Regards, Abirami K
Need to change the label name
Expense Category Master Item Name: Self Booked Ticket Need to be rename : Self Booked Ticket/Own  and same has been done at Intercoty Print as well
Data correction
Product
Data Correction
null
Travel Expense
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, From the below description, we understood that label has to be renamed in Expense Category Master, please provide us sometime, we will verify the same from our end, do the required changes and update you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, As per the request, We have changed the Category Description - Self Booked Ticket/Own  for the Item Name: Self Booked Ticket in the Expense Category Master  form. ​ Attached the screenshot for your reference and also check in the Intercity expense/ Print form. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Record Resignation Query
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Employee - Uttam Kumar ^ 890882 has raised his Record Resignation and it got approved at all levels. However now the employee has been retained in the organization and the employee has raised Resignation Pullback request in the system. Kindly Suggest a solution for the same and is the process initiated by the employee of Resignation Pullback is correct?? [cid:image002.jpg@01D72003.EEC94EC0] [cid:image004.jpg@01D72003.EEC94EC0] [cid:image005.png@01D72002.4DD7A300] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image006.png@01D72002.4DD7A300]<https://www.bicworld.com/en> [cid:image007.png@01D72002.4DD7A300] <https://www.linkedin.com/company/bic/> [cid:image008.png@01D72002.4DD7A300] <https://www.youtube.com/user/bicbrand> [cid:image009.png@01D72002.4DD7A300] <https://www.instagram.com/bic_group/> [cid:image010.png@01D72002.4DD7A300] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
provided the clarification
Product
Clarification
null
Separation Management
null
null
null
Closed
Hi Reenu, As discussed over the call, We have provided the clarification in the query from our end, ​ Kindly check your end and share feedback. ​ ​ Thanks and Regards ​Vijayakumar k, Thank you. Closing the ticket. [cid:image001.png@01D72591.40AFFD00] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly – Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D72591.40AFFD00]<https://www.bicworld.com/en> [cid:image003.png@01D72591.40AFFD00] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D72591.40AFFD00] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D72591.40AFFD00] <https://www.instagram.com/bic_group/> [cid:image006.png@01D72591.40AFFD00] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system.
Recruitment Source change
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Moosa, Please change the recruitment source of below mentioned employees. * Candidate Name: Ayush Chhabra-94842/Neha Singh-94835 * Source to be change: HireEx Services Pvt. Ltd Thanks & Regards, Deepak Kumar Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
consultant update change req
Product
Data Correction
null
null
null
null
null
Closed
Hi Deepak Kumar, For the reported query, we will check on the recruitment source and update you the status. Thanks & Regards,  Mohamed Moosa A, Hi Deepak Kumar, As per your request, the consultant data has been updated for the reported employees through the database, please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A, Hi Moosa, Please change the source as employee referral for below employee. Employee code 94637 = source to be employee referral as 92428 Regards Jatinder Sharma 70094-81180 , Hi Deepak Kumar, As per your request, the recruitment source has been updated as Employee Referral case for the reported employee. Please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A, It is still showing business referral. Pls check. Regards Jatinder Sharma 70094-81180 , Hi Deepak Kumar, Please check the same from your end now and share us your feedback. Thanks & Regards,  Mohamed Moosa A, Still its coming, HR referral instead of “consultant”. EMPLOYEE CODE EMPLOYEE NAME RECRUITMENT SOURCE CONSULTANT NAME 94835 Neha Singh HR Referral Hirex Services Pvt Ltd 94842 Ayush Chhabra HR Referral Hirex Services Pvt Ltd Regards Jatinder Sharma 70094-81180 , Hi Deepak Kumar, Please now check the recruitment source for the reported employees and  share us your feedback. Thanks & Regards,  Mohamed Moosa A
L&D - Mail Configuration Issues
Case 1: Training Fac getting two different mails after the schedule/reschedule of the course. Case 2: During course nomination, approved mails are triggering twice to Training fac (One in ‘CC’ one in ‘To’).
As per workflow the mail triggered
Product
Clarification
null
Training Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, As discussed over the phone, we will schedule the session with your IT Team and work on the query.Once it is done, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, When checking the reported query for case 1, we found that, the course has not been rescheduled, it has been scheduled in system (traced from the Log Files in system).  ​ And in Workflow Definition Master, for Training Status S, the two contents has been defined, attaching the screenshots for your reference. Kindly refer the screenshots and correct the workflow. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, When checking the reported query for case 1, we found that, the course has not been rescheduled, it has been scheduled in system (traced from the Log Files in system).  ​ And in Workflow Definition Master, for Training Status S, the two contents has been defined, attaching the screenshots for your reference. Kindly refer the screenshots and correct the workflow. For the Case 2, the one mail without To only CC is the Notification Intimation of level 2 approval and the mail with To and CC is the final approval mail. Please check the workflow from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Attendance reversal on 4th & 5th
 Hi Rumana, I have forwarded the email where employee is updated the attendance and it is not regularized it is still reflecting as LOP. Please reach out to the employee if you need further clarification on the same - Krista Joseph -  9496774462 Regards, Banu Simon
AR is raised timing is incorrect
Product
Configuration
null
Absence, Time and Attendance
null
null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Banu Simon, As per the reported query, we understood that the AR is not reflecting and LOP is deducted. We will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Banu Simon, When checking the reported query from our end, we found that Ms. Krista belongs to General Shift in system i.e., (09:30 AM to 06:30 PM) in system. She raised AR on 03rd Feb 2021 from 13:30 to 04th Feb 2021 00:00 which is not raised as per her shift timings, due to which the system shown as Absent because of the ALG5 has deducted in system. If you want to cancel the Leaves, in Leave Cancel form do cancel the leaves which you want to be cancel. Attaching screenshots for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Issue with Employee Deactivation
Dear Vijaya, We can not deactivate below mentioned employee from the system. While we are try to deactivate massage is coming " Resignation is under process. Use Record Resignation Modify screen for modification" but it's not reflected in Approver Login. Employee Number Employee Name Date of Resignation  Last Working Day  16388 Avishek Chowdhury 7-Feb-21 8-Feb-21 16661 Amit Kumar 12-Feb-21 12-Feb-21 12699 Govind Kumar Rai 11-Jan-21 12-Feb-21 11378 Pinku Das 3-Feb-21 3-Feb-21 13164 Priyam Kumar Das 10-Dec-20 9-Feb-21 08764 Nirajyoti Hazarika 9-Nov-20 28-Feb-21 14705 Sambit S S Parida 30-Jan-21 1-Feb-21 16374 Tapaswini Padhi 8-Feb-21 8-Feb-21 16764 Prashant Kumar Behera 30-Jan-21 1-Feb-21 14752 Bapuni Pradhan 1-Jan-21 9-Feb-21 14070 Soumyaranjan Singh 3-Feb-21 3-Feb-21 15038 Surendra Sahu 5-Feb-21 5-Feb-21 11891 Jitendra Sikarwar 27-Jan-21 1-Feb-21 14406 Balram Sharma 3-Feb-21 27-Feb-21 17045 Vishal Gupta 22-Feb-21 22-Feb-21 06356 Dhirendra Kumar 1-Feb-21 1-Feb-21 15052 Sonu Kumar Giri 30-Jan-21 1-Feb-21 12352 Vaibhav Kumar Mishra 18-Feb-21 18-Feb-21 15399 Gaurav Singh 18-Feb-21 18-Feb-21 08017 Ramchandra 1-Feb-21 1-Feb-21 12753 Ashok Kumar Singh 5-Feb-21 5-Feb-21 14873 Rajesh Kumar Vishwakarma 6-Feb-21 8-Feb-21 15392 Aman Kumar Tiwari 20-Feb-21 20-Feb-21 16052 Purnima Solapurkar 15-Jan-21 5-Feb-21 14896 Mohit Malviya 31-Jan-21 1-Feb-21 11092 Asheesh Gadari 9-Dec-20 5-Feb-21 09812 Pravin Kumar 7-Jan-21 1-Feb-21 14955 Satyam Patel 1-Jan-21 1-Feb-21 12560 Rakesh Kumar Dwivedi 18-Jan-21 1-Feb-21 Employee Deactivation Form: Workflow Tracker: Thanks. Sandip Chanda 8585059226
Reprocessed data
Product
Data Correction
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11474, Hi Sandip Chanda, ​ ​ ​As per request, We will check the below concern and confirm from our end, ​ Further if any clarification please let me know. ​ ​ Thanks and Regards vijayakumar k, Hi Sandip Chanda, As discussed over the call, We have reprocessed the deactivated employees from our end, ​ And below mentioned employees only we have reprocessed, Other employees have raised record resignation in the system, Kindly check your end and share feedback. ​   12352 6356 8764 14955 14752 14705 15038 12753 16374 16388 8017 15052 16764 9812 16052 Thanks and Regards vijayakumar k, Dear Vijaya, Same issue with below mentioned employees. Employee Number Employee Name 16388 Avishek Chowdhury 16661 Amit Kumar 12699 Govind Kumar Rai 11378 Pinku Das 08764 Nirajyoti Hazarika 14705 Sambit S S Parida 16374 Tapaswini Padhi 14070 Soumyaranjan Singh 11891 Jitendra Sikarwar 14406 Balram Sharma 17045 Vishal Gupta 15399 Gaurav Singh 14873 Rajesh Kumar Vishwakarma 15392 Aman Kumar Tiwari 14896 Mohit Malviya 11092 Asheesh Gadari 12560 Rakesh Kumar Dwivedi Thanks, Sandip Chanda 8585059226, Hi Sandip Chanda,  As per our product behavior. The below Employees have raised the record resignation form so the system won't allow us to deactivate through the Employee Deactivation form. If the employee raised Record Resignation then we can deactivate the employee through the Final Closure form. Kindly check and revert back for further clarification. Thanks and Regards Vijayakumar k, Dear Vijaya, As discussed, please find the attachment and do the needful. Thanks, Sandip Chanda 8585059226, Hi Sandip Chanda, ​ As discussed over the call, We have deactivated the attached employees from our end, ​ Kindly check your end and share feedback. ​ ​ Thanks and Regards Vijayakumar k
Settlement Entry error - Santosh Kailas Sandhbor (01408)
Dear Jay, As discussed, we have confirmed settlement entry for Santosh Kailas Sandhbor (Emp.No.01408) in Feb '21 paysheet but still his name was reflecting in "salary Hold employees" list instead of "Employees with salary" list, due to this we are unable to confirm Feb '21 paysheet. Please check and rectify the same immediately and confirm. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Clarification Provided
Product
Clarification
null
Salary
null
null
null
Closed
Hi Sujatha, As discussed while approving the mentioned employee's resignation approvers has given 'Immediate' in salary hold field which means salary will be hold with immediate effect and hence in salay register the details will comes under salary hold employee details only. ​ Kindly check and let us know the feedback.. Regards, Jayakrishnan. N Product Support
notification going to wrong manager
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Below employee is mapped to ekta but notification is going to Arpan. Pls check and resolve. [cid:image001.jpg@01D71FE9.15ECCB00] Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Manager was changed after leave request was raised.
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
Hi Gyanamayee, PFB screenshot of employment details. While employee raised the leave request, the manager was "713947 - Arpan Bajpeyi", hence the mail was triggered to Arpan.  The reporting manager was changed after that using Reassign Reportees option. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
Ticket # 1967953 - Error in E-Code Creation
Hi Dhivya We are again facing issue while creating E-Code in Heptagon. This has been already highlighted to Adrenaline. Attaching old mail for reference. Kindly resolve the issue with utmost priority and provide a permanent resolution for the same. Vinod Kumar - 7204341081 Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
ou not mapped in ecode
Customization
Configuration
null
Employee Information
null
null
null
Resolved
Dear Arbaaz Hasan, We will share the connectivity with Exide team and help you in resolving this concern at the earliest. We will discuss with our internal team on this fix provided earlier on this, and get this addressed permanently. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Dear Team, We have shared the connectivity. Request you to please join the same. Join Zoom Meeting https://us02web.zoom.us/j/81694584001?pwd=aEM3eGJFT0d3enNwVDQ1dUlDVDRrZz09   Meeting ID: 816 9458 4001 Passcode: px90FQ Thanks and Regards, Dhivya . V, Hi Dhivya I have joined the call. Please let me know what exactly you need in this call so that I can invite the concerned team as well Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in , ​Dear Arbaaz, ​ This connectivity is for issue analysis which we share from our end, when queries are posted. Mr. Sandeep conveyed that, he will share the connectivity from his machine. We will do the initial analysis from our end based on the data and call you / Shishira in case of any help required. Thanks and Regards, Dhivya . V, Dear Dhivya PFA the API logs if required. Also Please update us on the current progress Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in , Dear Arbaaz, We are yet to receive connectivity from your end, post receiving the session from Mr. Sandeep we will analyse and reach you at the earliest. Thanks & Regards, Dhivya.V Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> | Ph : 044-30247441 | Mob : 7299201820 "I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>" , Dear Sandeep Can you please connect with Adrenaline team on priority. This E-Code needs to be created on priority Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in , Hi Sandeep Please confirm if below issue is addressed or not. This has been escalated to the highest level and need your input on priority Thanks and Regards, Arbaaz Hasan Deputy Manager- EA Service Management, IT [ET_Email_signature_400 x 120 pxls] Exide Life Insurance Company Limited T +91 80 679 96000 EXT 5285 E Arbaaz.hasan@exidelife.in<mailto:Arbaaz.hasan@exidelife.in> W exidelife.in , Dear Team, With reference to candidate ‘Vinod Kumar’, on analysis we understood that the OU tagged to him was ‘Shared Services’, however the respective OU was not tagged in the Ecode Generation form(combination based on which the Ecode will be generated automatically).  Then we had a call with your team and mapped the respective OU in HRIS.  Request your team to push the data now once and let us know. If the issue still persists, request you to please share the API logs.   Also we observed that the candidate mentioned in below mail  ‘Guru Prasad’ is already being created. Thanks and Regards, Dhivya . V ​, ​Dear Team, ​ Dear Team,   As discussed over the call, this data is processed through integration.   please find the attached snapshots for your reference. The data has been pasted in the notepad in the Server desktop(91087,91086). Thanks and Regards, Dhivya . V
Issue with Final Closure.
Dear Vijaya, We can not close the Final Closure of 13164. Please fix this issue immediate basis. Thanks, Sandip Chanda 8585059226
null
Product
null
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, ​As discussed over the call, We will check this concern and confirm from our end, Further if any clarification please let me know. Thanks and Regards vijayakumar k ​
Training program not visible to employees
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Training program is not visible to below mentioned employees in training calendar. Please resolve asap. Abhishek Rawat INM0627 Nand Kishore Bhardwaj INM0640 Vikas Wadhwa INM0666 Brajesh Pal Singh INM0667 Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> From: KIRTI V. GHULE(KIRTI V. GHULE) Principal Officer/Human Resource (kirti_ghule@gsenc.com) Sent: 22 March 2021 15:39 To: ask.adrenalin@myadrenalin.com Subject: Errors on Training module Hello, Training coordinator Employee no. INM0409 is getting below mentioned errors on training module. Kindly resolve. 1. Nitin Palav's name appeared twice in participants list on course schedule form. 2. Email notification not received at any stage. 3. Training course disappeared from training calendar once self-nomination was done. It must appear in calendar with font color as blue. 4. In status of course schedule form, for adhoc nomination, list of employees is not appearing in employee as per parameter and employee search. (REFER SNAPSHOT) 5. Training attendance form is not visible. 6. Employee no. INM0667 can not see training calendar [cid:image003.jpg@01D71F31.73EA1C20] Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarifications on Training Module
Customization
Clarification
null
Training Management
null
null
null
Closed
Hi Kirti Ghule, Please be informed, we are checking with Umesh for server access, once connected with server we will resolve and update the status of the below query. ​ Regards Wasim, Hi Kirti Please note Since the said program was conducted on 23-mar-2021(which has passed now). so, it will not appear in the training calendar,such is the product functionality. ​ Regards Wasim
Attendance auto approved
Hi Rumana,   As discussed, can you please check if attendance can be auto approved in case the managers are not approving or on leave during the attendance payroll cycle. Regards, Banu Simon
Routing Configurator suggested
Product
Configuration
null
Absence, Time and Attendance
null
null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Banu Simon, We will schedule the call for explaining the reported query and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Banu Simon, As discussed over the phone, we understood that you want to make the Auto Approval request for AR and Leaves in the system at the time of Payroll cycle end period if the transactions is not approved by respective person. We have a form name called Routing Configurator, if routing required as NO then it will get auto approved. It will not go the manager for approval. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
issue with shortfall day count incorrect show
notice period reflected wrong details Please check and do the needful Name:- Gopal Mahajan Emp code:- 14048
Modify and approve the resignation
Product
Clarification
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Kuldeep Singh, Based on your concern, notice period reflected wrong details Please check and do the needful Name:- Gopal Mahajan Emp code:- 14048  ​ we will check and update you the same., Hi Kuldeep Singh, As we have discussed and checked from support level, there is some issue while calculating the notice period short fall of the mentioned employee. We have informed to our internal team regarding this. We will inform you once we get an update from our internal team. Internal Ticket Reference : ADL_2009_21486, How much time you will be take?, Hi Kuldeep Singh, Our Internal team is working on the same, We will check with our internal team about the issue closure time and update the same., Hi Kuldeep Singh, As per our discussion today, We have checked that, The notice period shortfall is not updated properly while doing the approval against the modified record resignation. ​ The same has been showcased to our internal team, They are working for the same. ​ We will update you once it is done., Hi Kuldeep Singh, The query has been resolved, Now the Notice period shortfall is updated properly as per the letter date and Actual relieving date of the employee - 14048, approver - 11210. ​ ​ ​ ​
Investment proofs missing
Investment proofs are missing after submission EMP ID 1031
Not yet handover
Product
Clarification
null
Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, As discussed over the phone, the Payroll module has not yet handed over. We request you to please check with the concern team or person so that they will be able to provide the clarification or identifying the configurations in the system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
want to make exit interview form as mandatory
Hi, want to know system's activity change if we make exit interview form as mandatory in Scenario and what if we make it post L1's approval.  Request you to review and suggest accordingly as soon as possible.
Clarification Provided
Product
Clarification
null
Manage Employees
null
null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vasudev Tyagi, We will check on the reported query and update you. ​ Regards, Veerapandian R, Hi Vasudev Tyagi, There is a configuration name "EXITINTR_MAND". By Keeping the value of the configuration as "Y" we can make exit interview s mandatory. But as per product functionality exit interview will get triggered post final approval. There is no feasibility to make exit interview post L1 approval. Regards, Veerapandian R  
VAPT - HRIS mobile
Please check the attached mail point regarding VAPT point for mobile app and do the needful.
We can disable SSL 2.0 , 3.0 and use TLS 1.2 .
Product
Clarification
null
Setup HRMS
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Senthil kumar M S, As per the query ,We have understood that for this need to check the VAPT points .We will verify with team and update you the status., Hi Senthil kumar M S, As per discussion with team ,We can  disable SSL 2.0 , 3.0 and use  TLS 1.2 . In case of any clarification please revert us .
Training module (error)
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hello, Employee no. INM0610 is facing below mentioned error. While filling up the course creation form , the fields Department and Designation are not responding and menu is not visible. Kindly do the needful and inform once completed. [cid:image001.jpg@01D71FDC.7EB75810] Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
We have checked from the backend and data is populating for department and designation. Kindly check Department and Designation popup after selecting subskill.
Customization
Clarification
null
Training Management
null
null
null
Closed
Hi Kirti Ghule, ​ Please be informed, we are checking with Umesh for server access, once connected with server we will resolve and update the status of the below query. ​ Regards Wasim, Hi Kirti Ghule, We have checked from the backend and data is populating for department and designation. Kindly check Department and Designation popup after selecting subskill.  ​ Regards Wasim
Reassign Functional Manager
Dear Team, I would like to know the procedure to change an employee's functional manager to himself. Is there any option to map as deemed? Kindly revert back
FRM Update of cyclic reference
Product
Data Correction
null
Job Data
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11430, Employee code - 11926, Hi Malini N, As discussed over the phone, we understood that the functional manager of employee 11926 should be himself in system. In Product, we will not be able to mark himself as a Functional Manager. Based on your request, we will do the changes from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Malini N, As discussed over the phone, we have changed the Functional Reporting Manager in system. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Attendance Report Consolidation
Attached is the report, which is available in system currently. This report will provide the details of individual employees.   We required a consolidated report based on location wise and department wise sorting with auto trigger email on daily basis. Request to check the possibility and revert back
Need the requirement to proceed further
Product
Clarification
null
Time & Attendance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per the query ,We have understood that need attendance report on basis of employee details.We will schedule call and discuss on the same., Hi Senthil kumar M S, ​ ​As discussed over the call, We have requsted you ​to provide the proper requirment of the Attendnace report to check the feasibility and proceed further. Kohima Gopi, Hi Senthil kumar M S, As discussed over the call, We have requsted you ​to provide the proper requirment of the Attendnace report to check the feasibility and proceed further. Kohima Gopi