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32.1k
self appraisal record missing
Emp id: 106306, 102289 did self appraisal now the forms are not showing in the L1 and L2 approval forms. Please check.
Moved to inqueue while approval
Product
Clarification
null
Performance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11594, ​ Hi Jery Jose P, ​ As per the query ,We have understood that Employee self appraisal transaction is not visible in pendingg forms and also not in approver screen.We will check the same and update you the status. Kohima Gopi, Hi Jery Jose P, As discussed over the call, for employee 106306 self appraisal is in pending with 101261     while approval it got struck. We have removed the improper flow and now it is in pending with the 101261 .Emp ID 102289  is not there in system please check the employee id and update us correct one update us in case of clarification., Thank you for the update. Please check there are similar cases where reporting managers are rejecting with comments to update again but employees could not edit and submit. In some cases the record itself is missing., Hi Jery Jose P, As per your request ,We have verified all the remining cases and there was one more case in this scenario which have been taken care. Since this is pay roll time , There are some transaction that got failed while approval and rejection .We have moved those to pending again.Requesting you to Inform team to approve these transaction.Please update us in case of clarification.
scheduler has run but LOP not applied
LOP scheduler had run but LOP is not applied to the absent employees in the salary register. eg. emp id:102825 on Mar 08, 2021. Please check
Integration Sp is changed and values are not intergated . Once we corrected data updated properly
Product
Clarification
null
Payroll Setup
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11549, Hi Jery Jose P, As per the query ,We have understood that for this employee Even after LOP scheduler execution Leave have not been deducted. We will check the case and update you the status. Kohima Gopi, Hi Jery Jose P, There was issue in LOP integration to PAYROLL. We have corrected the same and made the LOP to integrate to ​PAYROLL .Requested you to check the same and update us in case of clarification.
PF deducted more than slab(1800)
Dear Team,   While we are running the payroll, we found PF deducted more than slab (1800), we given appraisal arrears so created 3 components (Arre_basic, Arre_HRA & Arre_SPL), due to this PF deducted more than, plz check. Regards Mahendra +91 9704254344
Formula mistakenly added by you
Product
Clarification
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.57 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, As per the reported query, we understood that the PF has been deducted more amount in system. Kindly provide us sometime, we will schedule the session and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, Please join the below session link. https://fastsupport.gotoassist.com/189195038 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, As discussed over the phone, we understood that you have added HRA component also in the Formula due to which the excess amount has been calculated. Now the formula has been modified from your end and the amount has been calculated correctly. It has been confirmed from your end, hence we are closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi, Issue closed
pay process
unable to do pay process for MHQ RJSEHPNVL PE CONT, short name RJ_ZPE, please do the needful
Pay Process job not configured
Product
Configuration
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.57 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kalyani, From the above description, we understood that unable to do the pay process. ​ Please find the below URL to join us through the FastSupport connection. https://fastsupport.gotoassist.com/547772825 Regards Prakash, Hi Kalyani, The given paygroup "MHQ RJSEHPNVL PE CONT "Pay process" and "Confirm Process" job not configured due to that pay process not happened. We have configured the same. Please do the pay process and check the same. Regards Prakash kumar
EMP IDs not getting reflected - AHEL PAYROLL
Dear Team, The below employee IDs payprocess is unable to do.Please cross verify. APH3235 KARRI JEMINI CHARAN HYD_EXEGFT APH3114 ABHISHEK ARAVIND MESHRAM HYD_EXE APHSC1347 DAYANAND VITTHAL SAWANT HYD_EXE
getting displayed
Product
Configuration
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, ​Dear Tirupati, ​ As discussed over the call and showcased over the Viewer session, the employees are getting displayed under the respective pay groups in Pay process form. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V
Deploy the provided DLL in UAT
Dear Shishira, As discussed kindly deploy the attached patch in UAT server and confirm.   Note : Kindly take necessary backup before deploying the same.   Regards, Jay 
Client Needs to deploy the patch
Customization
Patch Deployment
null
Application Access Management
null
null
null
Closed
created_by: 2043064097558 time: 2021-03-27 04:41:45 UTC, Hi shishira, Please find the attached Patch. Thanks and Regards, Dhivya . V, Hi shishira, We have attached the updated Web API patch given by the Customization Team. Please take a backup in the UAT server and Deploy it in UAT server alone. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
salary register download problem
Dear team, Please find the attached error reflecting while downloading SALARY REGISTER FOR CURRENT MONTH REPORT. Urgency pls
null
null
null
null
null
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, , Now working,Thank you
FW: Muzamil Ismail Goals
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please move the goals/appraisal hierarchy for 5115 to 5047 (Asghar ali) for both levels. Pls confirm once done so that he can complete his appraisal. Regards, Amit Sangha [cid:imagecfd5bc.PNG@4d8bb252.4ea4b054]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagee357f4.PNG@2d3868ac.4a9bbde1]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image79a3f1.JPG@e4236e82.4eaa1fdc]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Yashin Lalloo Sent: 28 March 2021 11:24 To: Amit Sangha Cc: Asghar Ali Subject: Muzamil Ismail Goals Good morning Amit, Muzamil is still on my system and he should be transferred to Asghar. Please can we have this done. Thank you. Yashin Lalloo Group Finance Director [cid:image003.jpg@01D723C8.7F0F4EE0] [cid:image004.png@01D723C8.7F0F4EE0] T: +971(0)4 251 7777 Ext: 5302|M: +971(0)55 255 1062|F: +971(0)4 251 7778 E: Yashin.Lalloo@ghobash.com<mailto:Yashin.Lalloo@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
actor change
Product
Data Correction
null
Performance Management
null
null
null
Closed
?Hi Amit, Below changes has been done. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
Error in report
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan, Lee-Anna is getting an error while trying to generate the appraisal report while its working for me (Self Appraisal Record in Report)…can you please review and resolve it asap. Regards, Amit Sangha [cid:image929fcf.PNG@0c059767.43b27a1c]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagedb3bbe.PNG@b8a32487.468bf33b]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagee3e836.JPG@4768fe3c.4ba3f0bc]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
clarification
Product
Clarification
null
Performance Management
null
null
null
Resolved
?Hi Mam, Actually this error occurs sometimes on fetching the report due to a network connectivity delay with report tool& data tool. Request you to try taking the report now and let us know for any challenges. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Tickets with IDs 11609 is merged into this ticket., Merged from ticket 11609 Subject: Error when printing Self-Appraisals Description: [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Good morning;   I am trying to print off self-appraisals and am getting this error.   I was able to do 5 and then this started.    Please assist with correcting this error.       Warm regards, Lee-Anna     Lee-Anna Nussbaumer Group HR Director   T: +971(0)4  251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com|Dubai P.O. Box 2929|www.ghobashgroup.com   This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Requesting to remove Salary advance entry in APL SERVER
The below employee raised request in APL server before bifurcation. Now he was unable to apply or reject.Please remove from backend. APHSC0195 
service request for clean up done
Customization
Data Correction
null
Loans
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Tirupathiraju, Sure, we will do the Salary Advance Entry clean up for the shared employee and update you. Thanks and Regards, Dhivya . V, Dear Tirupathiraju, ​ ​ ​As requested we have done the Salary advance clean up for the requested employee which was in pending status. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, it was not resolved in APL & AHEL, Hi Tirupathiraju, ​Earlier we have done the required update only on workflow transactions, now we have done the update on Module transactions also. The status will be Rejected. Please verify and let us know. ​ Note : We have not removed this entries since we will not be able to track the same. Thanks and Regards, Dhivya . V
Contract Ext Effect Date
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, request you to share the effect date for the attached list. -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Guided him on employee basic info update
Product
Service Request
null
My Information
null
null
null
Closed
Hi Balaji Damodaran, As discussed we have given the effective date from backend to update the comtract end date using employee basic info update. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Unable to download Appointment letter
Dear Team, Please go through the Screenshot
configuration was not completed by team who migrated server
Product
Configuration
null
Setup HRMS
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear TirupatiRaju, Please provide us sometime, since we need to verify with the internal team, as we presume that the Document Designer word document configurations has not been done post migration of servers. ​ We will verify this internally and update you. Thanks and Regards, Dhivya . V, Dear Tirupathiraju, Request you to please verify the letters and let us know in case of any queries. ​ Note : We have moved the data into 12.6 server, the files are yet to be moved to 12.7 by your IT team, once it is moved then you will be able to extract in secondary server also. Thanks and Regards, Dhivya . V, Hai Divya, I am able to download the Appointment letters *Thanks & Regards* *V.Tirupathi Raju** - HR* *Apollo Pharmacy* *Apollo Hospitals Enterprises Ltd.* *Hyderabad* *9100798458* On Tue, Mar 30, 2021 at 10:12 AM Dhivya V < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Tirupathiraju, > > Request you to please verify the letters and let us know in case of any > queries. > ​ > Note : We have moved the data into 12.6 server, the files are yet to be > moved to 12.7 by your IT team, once it is moved then you will be able to > extract in secondary server also. > > > > *Thanks and Regards,* > *Dhivya . V* > > On Mon, 29 Mar at 3:53 PM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear TirupatiRaju, > > Please provide us sometime, since we need to verify with the internal > team, as we presume that the Document Designer word document configurations > has not been done post migration of servers. > ​ > We will verify this internally and update you. > > > > > *Thanks and Regards,* > *Dhivya . V* > > On Mon, 29 Mar at 3:19 PM , Tirupathiraju < > tirupathiraju_v@apollopharmacy.org> wrote: > Dear Team, > > Please go through the Screenshot > [image: image] > > 11612:1025874 >
Need report of Employee History
Need report of Employee History
Backend Data extract
Product
Service Request
null
Job Data
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gaurav Narang, ​Kindly join the below connection to work on the reported query. https://fastsupport.gotoassist.com/364837747​  Regards, Jayakrishnan. N Product Support, Hi Gaurav Narang, We have taken the connection and provided you the data from backend. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Re: Resignation / Reject - Rahul Savji Waghela
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Vikram Dasarathan(SX6) is trying to approve the resignation in the system. But he is getting the error message as employee reason. Kindly help on this matter. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Mon, Mar 29, 2021 at 1:34 PM Vikram Dasarathan iGCB < vikram.dasarathan@intellectdesign.com> wrote: > Dear Balaji, > > Request you to revoke / reject the resignation raised by the employee . > > Manager is not able to take action on the resignation . > > [image: image.png] > Thanks and Regards, > > Vikram Dasarathan | Human Resources | Intellect Design Arena > m: +91 9884633999 / 7824881856 | e: > vikram.dasarathan@intellectdesign.com > www.intellectdesign.com > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification Provided
Product
Clarification
null
Separation Management
null
null
null
Closed
Hi Balaji Damodaran, Post analysis we understood that none of resignation transaction is pending in the below mentioned approvers queue. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Jay The form is pending with U12. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Mon, Mar 29, 2021 at 2:21 PM Balaji Damodaran HR < balaji.damodaran@intellectdesign.com> wrote: > Dear Jay > > Vikram Dasarathan(SX6) is trying to approve the resignation in the system. > > But he is getting the error message as employee reason. > > Kindly help on this matter. > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Mon, Mar 29, 2021 at 1:34 PM Vikram Dasarathan iGCB < > vikram.dasarathan@intellectdesign.com> wrote: > >> Dear Balaji, >> >> Request you to revoke / reject the resignation raised by the employee . >> >> Manager is not able to take action on the resignation . >> >> [image: image.png] >> Thanks and Regards, >> >> Vikram Dasarathan | Human Resources | Intellect Design Arena >> m: +91 9884633999 / 7824881856 | e: >> vikram.dasarathan@intellectdesign.com >> www.intellectdesign.com >> > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Hi Jay The form is pending with U12. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Mon, Mar 29, 2021 at 6:26 PM Jayakrishnan N < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Balaji Damodaran, > > Post analysis we understood that none of resignation transaction is > pending in the below mentioned approvers queue. Kindly check and let us > know the feedback. > > > > *Regards*, > *Jayakrishnan. N* > *Product Support* > > On Mon, 29 Mar at 2:22 PM , Balaji Damodaran < > balaji.damodaran@intellectdesign.com> wrote: > [CAUTION: This email originated from outside of the organization, DO NOT > CLICK links or attachments unless you recognize the sender and know the > content is safe.] > Dear Jay > > Vikram Dasarathan(SX6) is trying to approve the resignation in the system. > > But he is getting the error message as employee reason. > > Kindly help on this matter. > > Thanks > > Balaji.Damodaran | Human Resources | > Intellect Design Arena Ltd. > Plot No.3/G3, SIPCOT IT Park, > Siruseri, Chennai 603130. > m: +91 8939865965 > e: balaji.damodaran@intellectdesign.com > w: www.intellectdesign.com > > > > On Mon, Mar 29, 2021 at 1:34 PM Vikram Dasarathan iGCB < > vikram.dasarathan@intellectdesign.com> wrote: > >> Dear Balaji, >> >> Request you to revoke / reject the resignation raised by the employee . >> >> Manager is not able to take action on the resignation . >> >> [image: image.png] >> Thanks and Regards, >> >> Vikram Dasarathan | Human Resources | Intellect Design Arena >> m: +91 9884633999 / 7824881856 | e: >> vikram.dasarathan@intellectdesign.com >> www.intellectdesign.com >> > > This e-Mail may contain proprietary and confidential information and is > sent for the intended recipient(s) only. If by an addressing or > transmission error this mail has been misdirected to you, you are requested > to delete this mail immediately. You are also hereby notified that any use, > any form of reproduction, dissemination, copying, disclosure, modification, > distribution and/or publication of this e-mail message, contents or its > attachment other than by its intended recipient/s is strictly prohibited. > Visit us at *https://www.intellectdesign.com* > <https://www.intellectdesign.com/> > This message (including any attachments) is intended only for the use of > the individual or entity to which it is addressed and may contain > information that is non-public, proprietary, privileged, confidential, and > exempt from disclosure under applicable law or may constitute as attorney > work product. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this > communication in error, notify us immediately by telephone and (i) destroy > this message if a facsimile or (ii) delete this message immediately if this > is an electronic communication. Thank you. > > 11610:1025874 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> , Hi Balaji Damodaran, ​Post analysis we understood that the employee has not filled the value for employee reason while raising the resignation and hence while approving it is asking for you to fill the same.  ​ As discussed we have corrected the same from backend. Kindly check with the approver to approve the same ans let us know the feedback. Regards, Jayakrishnan. N Product Support
Error when printing Self-Appraisals
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Good morning; I am trying to print off self-appraisals and am getting this error. I was able to do 5 and then this started. Please assist with correcting this error. [cid:image001.png@01D72491.31763FD0] Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image002.png@01D72491.31763FD0] [cid:image003.png@01D72491.31763FD0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
clarification
Product
Clarification
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Performance Management
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Closed
This ticket is closed and merged into ticket 11598
Performance Issue
We are facing the huge performance issue Kindly check and update at the earliest
no slowness observed currently
Product
Configuration
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Employee Information
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, ​Dear Vidyasagar, ​ We are unable to find any blocking sessions in AHEL Server. If it is in APL Server, request you to please connect 10.4.18.11  & 10.4.17.7, APL database and application servers, to proceed further. ​ Also please let us know the slowness is during login (or) during extraction of particular reports/forms which would be helpful for us to analyze further (or) please let us know whether the transactions are not getting moved. Thanks and Regards, Dhivya . V, Dear Vidyasagar, ​ We are unable to find any blocking sessions in AHEL Server. If it is in APL Server, request you to please connect 10.4.18.11  & 10.4.17.7, APL database and application servers, to proceed further. ​ Also please let us know the slowness is during login (or) during extraction of particular reports/forms which would be helpful for us to analyze further (or) please let us know whether the transactions are not getting moved. Thanks and Regards, Dhivya . V, ​Dear Vidyasagar, As mentioned in the earlier updates, we were unable to observer any blockages in the AHEL Server.  We have verified in the APL database also, where we are unable to find any blockages currently. Attached the snapshots which we verified after receiving the connectivity.   We tried logging in the application, and we were able to do the same without slowness, also currently no transactions getting retained in the queue.  In case if you face any slowness request you to please mention if there is  slowness  during login (or) during extraction of particular reports/ whether the transactions are getting moved,  which would be helpful for us to analyze further. We will also monitor for some time from our end Thanks and Regards, Dhivya . V, Please monitor
Reg: Clearance update
Kindly mark below pending clearance as "Completed". Due to non availability of authorities & delay in process, please do this from back end. 1. Employee Name - CCS00201 Kalpana   Approver - CCS00263 2. Employee Name - CCS00395 Sathish Kumar   Approver - CCS00011 3. Employee Name - GIS00018 Narendran Kattar   Approver - CCS00255 4. Employee Name - MAS00021 Nagaraju   Approver - MAS00007 5. Employee Name - FAS00156 - Giridhar   Approver - FAS00146 6. Employee Name - TPS00078 - Saravanakumar   Approver - CCS00186 Above mentioned employee clearance are pending with mentioned approver form.
data correction done
Product
Data Correction
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Separation Management
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nithya K, We will do the requested changes in system and then update the status for the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Nithya K, Based on your request, we have changed the activity status as COMPLETED from back end. Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, As per above requirement, status are changed.
Tax declaration
Hi Team, We have approved all the tax declaration but in the dropdown it shows as 5 is pending. Request you to  rectify the same from back-end. Contact person- Rajesh : 9108025503 Regards Abbas  
double submit transaction
Product
Data Correction
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Tax
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, When checking the reported query from our end, we found that the employee has done a double submit transaction in which one id has processed on module table and another one is stuck in queue. Now we have corrected the record. Kindly check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Issue resolved.
Confirmed F&F reopen
Dear Team, Please reopen the below Employee F&F in Feb-21 AOI1683 Sudheer AP Kindly do the needful at the earliest . Thanks & Regards Madhukara H S
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Product
Clarification
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Salary
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36 Edg/84.0.522.52 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, Please join the below session link. https://fastsupport.gotoassist.com/189195038 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Madhukara H S, As discussed over the phone, we have guided you to re-open the settlement process in system. You have done the same after that, you were not able to connect the server to confirm whether the amount has been updated or not. So you asked us to close the process and you will be adjusting manually in system hence we have done the re-open settlement confirm process. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Unable to extract Salary Register
Salary Register for current month didn't get extracted as the alert message "Length cannot be less than zero : Invalid parameter length"
restarted the services and deleted the cookies
Product
Clarification
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Payroll Setup
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Closed
created_by: 2043044612466 time: 2021-03-29 04:47:25 UTC
RE: Pay process for the month of March 2021 - EL Encashment
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, Have checked and still their net salary is not tallying with actual salary released report. Please check and revert on the same. [cid:image002.png@01D72483.252534B0] Regards, Sujatha From: Jayakrishnan N <Jayakrishnan.N@myadrenalin.com> Sent: 29 March 2021 09:31 To: G Sujatha <gsujatha@efl.global> Cc: Nainesh G Shah <naineshg@efl.global>; Dhivya V <Dhivya.V@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com> Subject: Re: Pay process for the month of March 2021 - EL Encashment Dear Suja, We request you to please reprocess the salary now for the employees and let us know the feedback. Regards, Jayakrishnan.N Product Support ________________________________ From: G Sujatha <gsujatha@efl.global<mailto:gsujatha@efl.global>> Sent: Sunday, March 28, 2021 10:55 PM To: Jayakrishnan N Cc: Nainesh G Shah Subject: Pay process for the month of March 2021 - EL Encashment [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay, As discussed, We have reprocessed few employees salary for the month of March 2021 for EL Encashment process but now their PT has been deducted in paysheet. Please check and rectify the same to proceed further. [cid:image001.png@01D72482.C43F2520] Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com<http://www.expofreight.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification Provided
Product
Clarification
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Salary
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Closed
Hi Sujatha, As per the Income tax rule if the gross income of employee is changed and  if the taxable income is  Rs.24 then it was rounded to nearest 10 rupees as Rs.20 and if the taxable income is  Rs.25 then it was rounded to nearest 10 rupees as Rs.30. Note : As per Income act Section, 288A system is rounding off to the nearest 5 or 10 amount for the Taxable Income. Rounding off of income Please find the below Section '288A description. (1) Subject to the provisions of sub-section (2), the amount of total income computed in accordance with the foregoing provisions of this Act shall be rounded off to the nearest multiple of ten rupees and for this purpose, any part of a rupee consisting of paise shall be ignored and thereafter if such amount is not a multiple of ten, then, if the last figure in that amount is five or more, the amount shall be increased to the next higher amount which is a multiple of ten and if the last figure is less than five, the amount shall be reduced to the next lower amount which is a multiple of ten; and the amount so rounded off Shall be deemed to be the total income of the assessee for the purposes of this Act. (2) If the total income of the assessee includes earned income chargeable under any head, the adjustment under subsection (1) shall, to the extent possible, be made in computing such earned income and, as to the balance, if any, against any other income; and if there is no earned income, the adjustment shall be made in computing any other income under any head. ​ As discussed to nullify the month tax then we need to do adjustment upload of the difference cases and then verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Sender, Thanks for your mail. Pease note I am on leave today, you may contact Ms. G Sujatha for any assistance. Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com , Dear Jay, Such information needs to be provided while we had initiated communication on EL encashment as this is a duplication of work. This is becoming a practice, we get to know that there are changes to other components after/at the time of execution of the change request. Appreciate, in future, if clarity could be given on the request made to ensure that we don't have to scramble at last minute. Further, as discussed, I have informed Sujatha to share the Tax amount considered during the payroll process and would advise you to ensure that the amount is reinstated as the tax details shared. Regards, Nainesh Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ , Dear Jay, Further to below msg, please find attached the Tax variance report. Regards, Sujatha , Hi Sujatha, As discussed we have done the required changes and uploaded the difference as per the provided sheet. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Self Appraisal approved by the reporting manager is missing
106565 had submitted his Self Appraisal and the same was approved by his reporting manager 101046. But it is not reflecting in the functional manager's approval page. When we checked the "Forms raised by me" in 106565's login. It says Self Appraisal is pending with reporting manager. But we couldn't find the same in Reporting managers approval page. Note: We couldn't find anything in Failed transaction as well Please do resolve the issue at the earliest.
transaction got failed
Product
Clarification
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Performance Appraisal
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As discussed over the call, for employee 106565 self appraisal is in pending with 101046 while approval it got struck. We have removed the improper flow and now it is in pending with the 101046.requesting you to check the same and update us in case of clarification.
Unable to approve forms through smart approval
Mr. Sriharsha R (Emp ID - 102208) is unable to approve forms through smart approval button, it shows blank.  Screen shot attached for your reference. Please do the needful. Please note: This issue is getting repeated for the 3rd time to the same employee.
Provided the clarification.
Product
Clarification
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Setup HRMS
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pradeep Kumar Swain, The reported employee doesn't have a pending for basic forms like Leave request, Attendance regularization, etc.,  ​ The reported employee has the approval for Asset request and Activity clearance forms. Both the forms should get approved through the "Forms pending for my approval" form only. ​ Regards,  Amudhan K, Dear Amudhan, This is was not the case earlier, he used to approve forms( Asset request and Activity clearance forms) through smart approval only from the day he joined.   Now all of a sudden how can this happen. Anyway now when he goes to "forms pending for your approval", there is a error message poping up. Attached screen shot for your reference. Please check. Regards, Pradeep, Hi Pradeep Kumar Swain, We have checked and found that the duplicate records and the same have been rectified. Please inform the ​approver to check now. ​ For smart approval, The clearance required a separate status as Completed or Not completed and so its needs to be approved through "Forms pending for my approval" and Asset approval will not be considered as a basic form and so it needs approval from the pending form. , Dear Amudhan, Noted, will inform the user. Thanks. Regards, Pradeep, Hi Amudhan, Mr. Sriharsha R (Emp ID - 102208) is facing this issue again. Pls do the needful. Mr. Sriharsha R (Emp ID - 102208) is unable to approve forms through smart approval button, it shows blank.  Screen shot attached for your reference. Please do the needful. Please note: This issue is getting repeated for the 3rd time to the same employee. regards, Pradeep, Hi Pradeep Kumar Swain, As we have mentioned earlier, The smart approval will show only basic forms like Leave request, AR, etc, But for this employee asset and clearance are pending and so those records are not reflecting in smart approval. Please inform the employee to check the "Form pending for my approval" now and confirm the same.  For smart approval, The clearance required a separate status as Completed or Not completed and so its needs to be approved through "Forms pending for my approval" and Asset approval will not be considered as a basic form and so it needs approval from the pending form.  Regards, Amudhan K
RE: Leave year end report for FY 20-21
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] ++Shagufta Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D725A9.A6262F20] From: Shweta Ghule Sent: Tuesday, March 30, 2021 7:57 PM To: 'ask.adrenalin@myadrenalin.com'; 'Sivakumar.M'; 'sumithra.r@myadrenalin.com' Cc: Deepa Nair Subject: Leave year end report for FY 20-21 Importance: High Dear Sumithra & Siva, As discussed, I have checked the leave yearend report. Please find below our remarks: Leave Type Remarks Casual leave CL balance reflecting correctly Contractor Privilege Leave As per consultant contract, PL can neither be accumulated nor encashed. Hence; please make Truncate option yes for CPL Intern Privilege Leave I will check and update whether carry forward is applicable for Interns Privilege leave Kindly check cases highlighted in yellow colour and also check cases where PL balance is above 90 days Probationer PL Kindly check cases highlighted in yellow colour Sick leave SL Provisional Balance should be restricted to 50 days CL credit configuration CL credit to be changed to 12 days w.e.f 01-Apr-2021 SL credit configuration SL credit to be changed to 12 days w.e.f 01-Apr-2021 PL/ PPL credit configuration PL/ PPL credit to be changed to 2 days w.e.f 02-Apr-2021 PFA herewith leave yearend report for your reference. Kindly make all the changes as highlighted in above table on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D725A9.A6262F20] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
fn_lms_custom_leave_credit function code has been changed from credit value 0.83 to 0.86 for the employees joining on/before 15th of every month. Customized report working checked for 1st time after 1 year end activity in system. All concerns fixed.
Customization
Patch Deployment
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Absence, Time and Attendance
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Closed
Hi Shweta Ghule Shankarrao, The credit configuration for both SL and CL has been changed. We have verified the report. We request you to check once and update.  We are working on other leave types and we will provide you an update shortly. Thanks, Sumithra., Hi Shweta Ghule Shankarrao, ​Truncation has been set for PL,IPL,CPL as per your request.  The credit value for the new joinees has been changed in the custom leave validation function from 0.83 to 0.86 as per your request.  ​ You have verified the no of leaves to be credited in the 'Leave balance report for the year' and confirmed us on the same. Hence, we are configuring the truncation scheduler to run today and leave credit scheduler to run tomorrow.  ​ Please reach me at 7358276857  for any assitance. ​ Thanks, Sumithra., Dear Sumithra, 1. Wrong mail for PL credit has got triggered to all employees. In subject line PL credit is mentioned and in the mail body details of SL has been mentioned. We will have to rectify this on priority. 2. CL carry over balance for last FY 20-21 is reflecting in the leave balance report 1501. As per our testing CL carryover balance was lapsed. 3. PL entitlement of 0.86 has not been credited. 4. For 23 employees PL carryover is balance is reflecting in negative. PFA herewith report for your reference. Also, attaching the leave yearend report which we have tested. Balances are not getting tallied as per leave year-end report. Also, in leave year-end report we could not check details for other leave type like comp-off, OD, ML & LOP. We need to check that today. Kindly check this on high priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CA.FA11F890] , Hi Sumitra, As discussed, please unmap leave request form from self-service group till we rectify the leave balances. Otherwise employees will start applying leaves in the system and it will be difficult to track the changes. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CD.648BBE70] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumitra, As discussed, please unmap leave request form from self-service group till we rectify the leave balances. Otherwise employees will start applying leaves in the system and it will be difficult to track the changes. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CD.648BBE70] , Hi Sumitra, Also, please unmap leave balance report 1501 & Leave balance report from self-service group till we rectify the leave balances. Kindly confirm once changes are done. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CE.D1FCC0C0] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumitra, Also, please unmap leave balance report 1501 & Leave balance report from self-service group till we rectify the leave balances. Kindly confirm once changes are done. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CE.D1FCC0C0] , Dear Sumitra, Few more observations: 1. For CPL & IPL ,carry forward units have not got truncated. 2. Also, there is issue with ML,OD, comp-off, WFH balance. Let us first resolve the issues relate to SL, PL & CL on high priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726CF.CDA66980] , Dear Sumitra, I have checked the mail content builder form for leave credit configuration and the content is correctly configured. Please check why the leave name & leave credit units have got changed and share the root cause for all the below highlighted points. [cid:image003.jpg@01D726D3.D203AC50] Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D726D3.472E2380] , Dear Shwetha, In the screenshot given below of Leave credit notification, in Subject line "PL" is mentioned specifically and in mail body bookmark is used. This is the reason for mails triggering with Subject as PL and body as respective leave type. In subject line also, PL has to be removed and leave type bookmark must be used. We have checked the same in detail, all credit values are proper and there is no interchange. Also, all other points mentioned seems to be clarifications only and there are many mails failed due to Mail server error which has to be checked by your IT team. Will call you shortly to explain the same. Thanks, Sumithra. Product Support. Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: sumithra.r@myadrenalin.com<mailto:sumithra.r@myadrenalin.com> | Ph: 044-30247425 | M: +91 7358276857 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Gowtham know about the quality of services provided by me. My manager can be contacted at gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com>". ________________________________ , Hi Shweta, Dear Shwetha,   As informed over call, the reported concerns are resolved permanently for OD, PL & CL.    For Comp-off, it is a special leave type that has a request and then credit process on approval with validity for each comp-off. Comp-off cannot be referred to in this report as this is a report designed for regular leave types as per your requirement.    For WFH, as highlighted to you by Gopal also earlier, there are many debits and back-end corrections that have happened which has led to data issues and the report cannot be used for this leave type. As a standard process, WFH is ideally tracked via Attendance Regularization. However, we understood the reason for choosing this leave-type approach. Also, as explained over call, there were many manual adjustment debits during pending approvals that have caused a negative opening balance.    Apart from WFH & Comp-off, request you to check once from your end and confirm.   Regret the inconvenience caused. Thank you for your patience. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Below ticket has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73206.E4618D70]
Fwd: The Transaction Submitted in the form Leave RequestForB30 has Failed ( PRODUCT)
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay While raising the Optional holiday, getting the error mail. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Ravindra Naling iRTM <ravindra.naling@intellectdesign.com> Date: Tue, Mar 30, 2021 at 4:53 PM Subject: Re: The Transaction Submitted in the form Leave RequestForB30 has Failed ( PRODUCT) To: L1HRMXSupport <l1hrmxsupport@intellectdesign.com> Cc: Balasubramaniam T iRTM <balasubramaniam.t@intellectdesign.com> Dear Team, Please check and revert. Best Regards RAVI Human Resources *Intellect Design Arena Limited * Silver Metropolis, 8th Floor, South Wing , Western Express Highway, Goregaon (E), Mumbai - 400 063, Tel: Board # 91 22 4202 9200, extn. 2219, VOIP - 73 2219 Mob : +91 7045764284 mail to : ravindra.naling@intellectdesign.com On Tue, Mar 30, 2021 at 4:33 PM Balasubramaniam T iRTM < balasubramaniam.t@intellectdesign.com> wrote: > Hi Ravindra, > > I am trying to update the OH for this friday, it is giving errors, kindly > do the needful. > > Thanks & Regards > T. Balasubramaniam > Mobile # 91-9962249914 > > > ---------- Forwarded message --------- > From: <hrms@intellectdesign.com> > Date: Tue, Mar 30, 2021 at 4:30 PM > Subject: The Transaction Submitted in the form Leave RequestForB30 has > Failed ( PRODUCT) > To: <balasubramaniam.t@intellectdesign.com> > > > Dear Associate > > The Transaction submitted in the Below form has failed > > Form Name: Leave Request > > ID : B30 > Name : Balasubramaniam THIYAGARAJAN > Error Message : Cannot insert the value NULL into column 'REASON', table > 'Adrenalin4_PR.dbo.LMS_LEAVE_TRANSACTION'; column does not allow nulls. > INSERT fails. > This is an autogenerated mail. Please do not reply to this. > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification Provided
Product
Clarification
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Absence, Time and Attendance
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null
null
Closed
Hi Balaji Damodaran, We will check the above query regard to leave request issue for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that the employee has raised the OH for friday 02APR and the same has been approved the leave is reflecting in attendance calendar also.  ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Leave year end report for FY 20-21
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sumithra & Siva, As discussed, I have checked the leave yearend report. Please find below our remarks: Leave Type Remarks Casual leave CL balance reflecting correctly Contractor Privilege Leave As per consultant contract, PL can neither be accumulated nor encashed. Hence; please make Truncate option yes for CPL Intern Privilege Leave I will check and update whether carry forward is applicable for Interns Privilege leave Kindly check cases highlighted in yellow colour and also check cases where PL balance is above 90 days Probationer PL Kindly check cases highlighted in yellow colour Sick leave SL Provisional Balance should be restricted to 50 days CL credit configuration CL credit to be changed to 12 days w.e.f 01-Apr-2021 SL credit configuration SL credit to be changed to 12 days w.e.f 01-Apr-2021 PL/ PPL credit configuration PL/ PPL credit to be changed to 2 days w.e.f 02-Apr-2021 PFA herewith leave yearend report for your reference. Kindly make all the changes as highlighted in above table on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72596.8252B720] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
fn_lms_custom_leave_credit function code has been changed from credit value 0.83 to 0.86 for the employees joining on/before 15th of every month.
Customization
Patch Deployment
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Absence, Time and Attendance
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null
null
Closed
Hi Shweta Ghule Shankarrao, We are working on the PL Leave types. Please confirm whether the carry forward is applicable for IPL or not.  For Contract PL if truncation is set as yes, all the leaves will be lapsed for the employees. Last year, you have carried out this process manually through leave adjustment debit.  ​ ​Kindly provide confirmation on this.  Thanks, Sumithra., ​Dear Shwetha, As discussed over the phone call, please connect with us to check once for the PL/PPL cases. Other leave types has been configured as per your request. Please reach me for any assistance. Thanks, Sumithra. Product Support. Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: sumithra.r@myadrenalin.com<mailto:sumithra.r@myadrenalin.com> | Ph: 044-30247425 | M: +91 7358276857 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Gowtham know about the quality of services provided by me. My manager can be contacted at gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Please confirm whether the carry forward is applicable for IPL or not—Carry forward is not applicable for IPL. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72629.F403BFC0] , Hi, Please confirm whether the carry forward is applicable for IPL or not—Carry forward is not applicable for IPL. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72629.F403BFC0] , Dear Sumitra, PFA herewith leave yearend report working which we have done today. Kindly check the cases for PL & SL (highlighted in yellow, orange & green colour). Kindly revert on priority. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D72651.007FA210] , Hi Shweta Ghule Shankarrao, We have changed the custom validation SP to make the credit for all the employees who have joined within 15th of every month as 0.86 as per your request.  ​ We have got confirmation from your end that the 'Leave balance Report for the year' showing the results as per your requirement.  ​ You can reach me at 7358276857 for any assistance.  Thanks, Sumithra., Thanks Sumithra for the support. Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D7266E.FF08E4F0] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Thanks Sumithra for the support. Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D7266E.FF08E4F0]
Notice period durign Probation
 Hi Team, Please confirm if we can change the notice period from 15days to 90days for these department  (IT and Finance) of the candidate during probation period. Please confirm if this input can be auto captured. Regards, Banu Simon
position wise suggested
Product
Clarification
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Manage Employees
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null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Banu Simon, We need some clarifications on the reported query. Hence we will schedule the call at 11:00AM to discuss on the notice days change in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Banu Simon, As discussed over the phone, we can set the notice period based on the employee position or grade wise in system. We have suggested you to create the new position for IT and finance team in system and define the notice period for probationer and confirmed employees in system.  Kindly check the same from your end, and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Resignation approval for 01319 (Pranjal)
Dear Jay, As discussed, Pranjal's (Emp.No.01319) resignation approval pending in Mr. Sudeep Narayan's (Emp.No.01146) Interface portal for his approval. Please move the request to Mr. Abbas's (Emp.No. 01472) interface portal and confirm. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Actor update from backend
Product
Service Request
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Separation Management
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null
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Closed
Hi Sujatha, As discussed we have moved the resignation pending approval to the mentioned approver. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Thanks and noted. Regards, Sujatha , The same has been resolved. Thanks. Regards, Sujatha , Dear Jay, The same has been resolved. Regards, Sujatha , The below query has been closed. Regards, Sujatha
Delete unused Letter formats permanently
Hi, Please delete below mentioned Letter Types from "Document Designer - Open Active" category. Note: We don't want to make them Inactive. We want to permanently delete them from the system. Appointment Letter Benefit Letter Brand Compliance Letter – Central - AND Brand Compliance Letter – Central – Global Desi Brand Compliance Letter – Lifestyle - AND Brand Compliance Letter – Lifestyle – Global Desi Brand Compliance Letter – Pantaloons - AND Brand Compliance Letter –  Pantaloons – Global Desi Critical Incident Record Data Change Employee Promotion Employment Certificate EOSS Fixed Term Contract Letter Exit Interview Experience Letter Increment Letter Letter for Address Proof Letter for Date of Birth Proof Offer Letter Pre-Joining Letter Relieving Letter Role Alignment Letter Training Certificate
Removed from letter master table, took a safe table before removing
Product
Service Request
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Setup HRMS
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, Please join the below link to check on the feasibility of deletion of requested letter types. https://us02web.zoom.us/j/85851367404?pwd=VVh1eW16RTVPVEp3MzNTRmNVMG0yUT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi Deshpande, As requested, we have removed the letters except for the below-mentioned letters from the shared list.   Data Change Employee Promotion Relieving Letter Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thanks.
NDC reflecting twice for an employee
Hi, NDC is reflecting twice for Sakshi Shania_10190 in Sahil Samant's_6564 "forms pending for your approval" form.  Please check and rectify the same asap.
duplicate trigger to activity owner for same employee, cleared data from backend
Product
Data Correction
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Separation Management
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, As informed,  we have cleared the duplicate clearance which was pending with activity owner. Please check now now and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thanks.
Issue in Final Closure Module
For 116807, no due is pending with any of the due clearance activity owner but in the final closure form it shows "Transaction is pending for approval". For 109804, it says due clearance is pending with 101099, but it is not showing in the activity owner's ID. Kindly resolve both the issues
failed transaction
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, We have taken session and working on this query. Please provide us some time we will update you the status. Kohima Gopi, Hi Albert D, As per your requet ,We have verified the final Closure Approval of Employee 116807 , data is moved to failed transaction once we reprocessed teh Record it have been processed properly and final closure got approved.Kindly check the same and update us in case of clarification. Kohima Gopi
Improvement
We require an intimation from HRIS system in all cases as soon resignation is recorded by end user in system to below users / ids for de-provisioning process.
Clarification provided over the workflow defined
Product
Configuration
null
Separation
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will check on the reported query and update you. ​ ​ Regards, Veerapandian R, Hi Vasudev Tyagi, As discussed over the call, There is already workflow defined for resignation pullback and the same has been confirmed from your end. ​ ​ Regards, Veerapandian R
Contact number update - View
Please let us know from which part of contact number filed is taken for the view BDA_VIEW_EMPLOYEE
taken the OCntact details from work mobile number . Made field as mandatory
Product
Clarification
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Job Data
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Attachments for reference, Hi Senthil kumar M S, As per the query ,We have understood that employee contact number is provided we will check that which  part of contact number filed is taken for the view BDA_VIEW_EMPLOYEE, Hi Senthil kumar M S, As per the query ,We have verified the View BDA_VIEW_EMPLOYEE it will fetch the employee Mobile number from the field WORK MOBILE NUMBER of Contact Details form. In order to make sure all the employee fill this field WORK MOBILE NUMBER field is made mandatory . SO that employee cannot submit form without filling it. Requesting you to inform all the employee to fill this and take the detaisl to get exact mobile number. Please update us in case of clarification.
Wrong Calculation on Leave encashment for Settlement in F&F
In the final settlement sheet of Mr. Chandrakumar we are getting incorrect calculation on Leave encashment for Settlement. We have uploaded Rs. 280133/- through "Salary upload-variable, but in the F&F calculation sheet its reflecting Rs. 263142/-  Screen shot and F&F sheet attached for your reference. Please check and do the needful.
Provided the clarification
Product
Clarification
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Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pradeep Kumar Swain, For Leave encashment, The adjustment amount should be given through the same form "Settlement Entry" under the tab "Pre settlement". We have done the adjustment and attached the screenshot for your reference. Please check and confirm the same.  Regards, Amudhan K, Hi Amudhan, But this never happened before, it used to take the entire uploaded amount. Anyway henceforth we shall enter the amount in ""Pre settlement" tab itself. Also please let me know,  can we enter the entire amount in "Pre settlement" tab or only the difference amount after uploading through  "Salary upload-variable". regards, Pradeep, Hi Pradeep Kumar Swain, Please enter the difference amount as per the attached screenshot in the previous response. Let us know if you have any concerns. Regards, Amudhan K, Dear Amudhan, Noted, Thank you. Regards, Pradeep
B1 band is showing 15k eligibility in mobile handset reimbursement form
Dear Tea, Pl find below screenshot where employee (22303) having band B1 is having 15k eligibility instead of 25k asper the configuration. Kindly share RCA & fix this from backend.
reimbursement eligibility value is not changed.
Product
Clarification
null
Claims and Reimbursments
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11560, Hi Madan Mohan, As per our observation, the employee grade has been changed effective from 29 jan 2021. We will check the history of the transactions and will check the case. We will keep you posted on the same.  ​ ​ Thanks, Sumithra. Sumithra Ramasamy, YES. THANKS , Pl close
Mapping change - Finance active owner
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Need to change active owner through manage prole player. Need to assign the same mapping to other active owner. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Separation Management
null
null
null
Closed
Hi Gyanamayee, We have guided over remote session on the required mapping and it has been done successfully. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
Wrong PF Computation for LOP Cases
For the enclosed LOP cases, PF Computation is wrong. Kindly check it.
in SP_HRMS_integ intergartion is failed once corrected now LOP is integrated after doing pay process again PF is calculated properly
Product
Patch Deployment
null
Pay process
null
null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As per the query , We have understood that for this PF is not calculated for all the employees who have LOP. We are working on this query ,Will check the query and update you the status., Hi Albert D, As informed , LOP haven't updated properly in system while doing pay process so PF is not calculated based on the LOP . We have identified the issue and provided the fix for this also made the LOP integrated. Kindly check the same and update us in case of clarification.
RE: CTC History
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-I cant access this report…can you please resolve it as I have been asking for this report for my appraisal work. Regards, Amit [cid:image97ebc2.PNG@d7da2aa8.4dbbb6d0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image8cdab9.PNG@3852fc72.4a8a168b]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8ac1cb.JPG@6dfc2393.40aeb21c]<http://www.abaninvestment.com> From: Amit Sangha Sent: Monday, March 15, 2021 5:11 PM To: Saravanan Mani Subject: RE: CTC History I cant access this report.. Also do we have any payroll dashboard report in Adrenalin (summary of processed payroll by OU for selected period…any other summary reports)? Example: March 2021 Aban 1M GCG 1.5 M Total XXX Regards, Amit Sangha [cid:image001.png@01D72564.D8148620]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D72564.D8148620]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D72564.D8148620]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Saravanan Mani [mailto:Saravanan.Mani@myadrenalin.com] Sent: 15 March 2021 14:10 To: Amit Sangha Subject: CTC History Hi Amit, As discussed, we have created new report to view the CTC history information for all the employees. Report Name : CTC History Report latest Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
access has been provided
Product
Configuration
null
Salary
null
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null
Closed
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unble to get Leave balance report
Dear team, Please find the attached Screenshot and check.
we observed procedure was recently changed hence moved from apl to ahel
Product
Patch Deployment
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Tirupathiraju, We will analyze the concern raised on unable to extract the "Leave Balance report" and share the updates with you. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, Request you to please provide the database access to analyze the concern reported on Leave. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, Request you to please verify the report now and let us know your feedback. ​ Thanks and Regards, Dhivya . V, But it's unable to export to excel.Please check all reports.We need to export to excell, Hi Tirupathiraju, ​ ​The complete PF balance report is getting displayed and exported in excel, please verify from your end and let us know. ​ Note : Post analysis, we understood that the Web App pool tagged to Adrenalin had "Network Service" as Identity in the Settings, which we have changed to App pool identity and in Also in IIS-> Adrenalin->  Authentication we have tagged App pool identity instead of Adrenalin Thanks and Regards, Dhivya . V, Hi Divya, Now i can able to download in excel. Regards Tirupathi Raju
City Change Regards
Enclosed a list for your reference. For this list, City is wrongly mapped in the Adrenalin. I have mentioned the correct City in the attachment. Please do the changes
City updated
Product
Data Correction
null
Job Structure
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As per the reported query, we understood that the city changes needs to be done. We will check the data from our end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Albert D, City have been updated as per your request ,Kindly check the same and update us in case of clarification.
Shalini Kallani C170925 unable to login to app
Hi, Employee Shalini's Adrenalin Max app is locked and she is unable to login. Request you to assist
Data correction due to app gets lock
Product
Data Correction
null
null
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Esha Patil Padwal, As reported query says, mobile app has been locked for an employee, hence we will get connect from our end and check the employees data and revert accordingly. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, ​ We have unlocked the device for the below reported employee. Kindly ask the user to open to the Mobile App and directly click on the "Forgot Password" so that random number will be received to the employees mail id.  ​ ​Use that random number and ask the user to login.  ​ Note: Do not try the old known password. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
Separation Activity Approval
In forms pending for Approval, employee Nilesh Chonkar - C152031 can see 1 separation activity is pending for approval. However when he clicks on it then it says No records found
Data issue
Product
Data Correction
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Esha Patil Padwal, ​ Thanks for sharing your queries on fresh desk. We will check transactional data at the employee record and revert accordingly.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, As the employee is "In-active" in the application during the year of 2019, hence we removed the activities from the respective approval page.  This has been verified at our end. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi, This is resolved. Thank you.
I report Designer
Dear Team  had tried to create a new report from I report but Facing Error  requesting you Support for the Same
ireporter creation done
Product
Clarification
null
Setup Reports
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.57 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vinoth Kumar, As discussed over the phone, we have taken the session and guided you for creating the ireporter designer in the system. Hence closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Still Facing same error, Hi Vinoth Kumar, This ticket has been created for guiding you to create the ireporter designer. Kindly raise new ticket for another queries. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Salary Advance Apply for Already Existing Advance Details
Employees are applying Salary Advance for existing advance even Salary Advance Multiple configuration is marked as No And IFSC Code is Mandatory even if we do not update any value in this field also accepting
currently there is no option however it will be taken as CR post confirmation
Customization
Configuration
null
Loans
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Dear  Vidyasagar, We will analyze the concern raised on user is able to raise Salary Advance request even when existing request is still in process. Also as discussed with you, post verification in UAT, we have deployed a DLL which was addressed earlier for Reset button, hope that may have caused the discrepancy. ​ We will rollback the respective DLL and update you, please provide us few minutes. Thanks and Regards, Dhivya . V, Dear Vidyasagar, As discussed over the call, and showcased over the session, application wont allow to raise a loan , if an existing loan of same loan type is not closed. Attached the snapshot for your reference. ​ Post discussion with you, such that if any existing loan is pending , application shouldn't allow the user to raise a salary advance request, irrespective of any loan type. ​ Kindly confirm to proceed further. Thanks and Regards, Dhivya . V, ​Dear Vidyasagar, ​ As discussed over the call, and showcased over the session, application wont allow to raise a loan , if an existing loan of same loan type is not closed. Attached the snapshot for your reference. ​ Post discussion with you, such that if any existing loan is pending , application shouldn't allow the user to raise a salary advance request, irrespective of any loan type. ​ Kindly confirm to proceed further. Also since we didn't receive any confirmation to proceed further and this option is currently not available in Product and it would take  sometime to incorporate the same in customization code, updating the priority of ticket. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call, and showcased over the session, application wont allow to raise a loan , if an existing loan of same loan type is not closed. Attached the snapshot for your reference. ​ Post discussion with you, such that if any existing loan is pending , application shouldn't allow the user to raise a salary advance request, irrespective of any loan type. ​ Kindly confirm to proceed further. Also since we didn't receive any confirmation to proceed further and this option is currently not available in Product and it would take  sometime to incorporate the same in customization code, updating the priority of ticket. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call, and showcased over the session, application wont allow to raise a loan , if an existing loan of same loan type is not closed. Attached the snapshot for your reference. ​ Post discussion with you, such that if any existing loan is pending , application shouldn't allow the user to raise a salary advance request, irrespective of any loan type. ​ Kindly confirm to proceed further. Also since we didn't receive any confirmation to proceed further and this option is currently not available in Product and it would take  sometime to incorporate the same in customization code, updating the priority of ticket. Note : Since we didn't receive any update, we are updating the status of the ticket, request you to please provide your confirmation, so that we will route it through mail to the internal team and get it done. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call, and showcased over the session, application wont allow to raise a loan , if an existing loan of same loan type is not closed. Attached the snapshot for your reference. ​ Post discussion with you, such that if any existing loan is pending , application shouldn't allow the user to raise a salary advance request, irrespective of any loan type. ​ Kindly confirm to proceed further. Also since we didn't receive any confirmation to proceed further and this option is currently not available in Product and it would take  sometime to incorporate the same in customization code, updating the priority of ticket. Note : Since we didn't receive any update, we are updating the status of the ticket, request you to please provide your confirmation, so that we will route it through mail to the internal team and get it done. Thanks and Regards, Dhivya . V
RE: Maternity leave request (adrenaline)
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] We are again facing issues with leaves configuration..this needs to be resolved with a permanent fix. Regards, Amit Sangha [cid:image8a3546.PNG@4c09cd99.49a1c8c4]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imageb7cbe2.PNG@65c9ef5c.44aa907d]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8f998d.JPG@78ec6570.458daefa]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Elton Dasilva Sent: Monday, March 29, 2021 9:17 AM To: Amit Sangha Cc: Iman Adam Subject: FW: Maternity leave request (adrenaline) Hi Amit, FYA [cid:image002.png@01D72557.849E7A80]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image003.png@01D72557.849E7A80]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image004.jpg@01D72557.849E7A80]<http://www.abaninvestment.com> From: Iman Adam [mailto:Iman.Adam@cns-me.com] Sent: Sunday, March 28, 2021 7:16 PM To: Praveenkumar Charamparampil Thankappan <Praveenkumar.Thankappan@abaninvestment.com<mailto:Praveenkumar.Thankappan@abaninvestment.com>> Cc: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Subject: FW: Maternity leave request (adrenaline) Hello Praveen, Did Adrenaline get back to you on the below? More employees are facing this now. Please advise. Regards, Iman Adam From: Noha ElSayed Sent: Sunday, March 28, 2021 7:14 PM To: Iman Adam <Iman.Adam@cns-me.com<mailto:Iman.Adam@cns-me.com>> Subject: Maternity leave request (adrenaline) Hi Iman, Hope you are doing well. I was trying to apply for a maternity leave on the system but I found 0 balance. Please note that it was showing [45 days] when I checked one month ago. Please advise how to proceed [cid:image005.png@01D72557.849E7A80] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Configuration incorrect
Product
Data Correction
null
Absence, Time and Attendance
null
null
null
Closed
Hi Amit Sangha, We will validate the reported query on Maternity Leave and its configuration. We will do our analysis on the leave balance issue for the ML leave type. Regards, Venkateshwaran Manager - Adrenalin Support, ​Hi Amit, Last week we changed the Leave configuration in order to correct the double credits in future. Changed configuration is correct and going forward new joiners credits on their confirmation will be fine. But few old employees who already recorded with wrong leave credit log, system executed the credit scheduler based on the old log settings. Below is one of such case, now we have corrected all the impacted cases, you can check out the same. Sincere apologies for the inconvenience caused. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Hi Saravanan, Again we found incorrect leave balances in the system, what is the reason for these repeated errors..this is not only frustrating to see the system not being able to track even leave balances properly and despite repeated assurances and confirmation that the issue would not be repeated: Employee ID Employee Name Leave Type Opening Balance Credit Debit Closing Balance 5102 Jurgen Arien Joman AL22U:Annual Leave 14.61 22 0 36.61 5102 Jurgen Arien Joman BIUAE:Bereavement - Immediate Relative 0 5 0 5 5102 Jurgen Arien Joman EUUAE:Education Leave 5 5 0 10 5102 Jurgen Arien Joman MRUAE:Marriage Leave 0 3 0 3 5102 Jurgen Arien Joman PLUAE:Paternity Leave 5 5 0 10 5102 Jurgen Arien Joman SLUAE:Sick Leave 0 15 0 15 5355 Mohamed Rami Saber Al Makhzoumi AL22U:Annual Leave 5.53 22 1.51 26.02 5355 Mohamed Rami Saber Al Makhzoumi BIUAE:Bereavement - Immediate Relative -5 10 0 5 5355 Mohamed Rami Saber Al Makhzoumi EUUAE:Education Leave 5 5 0 10 5355 Mohamed Rami Saber Al Makhzoumi MRUAE:Marriage Leave 0 3 0 3 5355 Mohamed Rami Saber Al Makhzoumi PLUAE:Paternity Leave 5 5 0 10 5355 Mohamed Rami Saber Al Makhzoumi SLUAE:Sick Leave 0 15 0 15 5355 Mohamed Rami Saber Al Makhzoumi UPUAE:Unpaid Leave 0 0 25 -25 Regards, Amit Sangha [cid:imageeb1312.PNG@5c6472a2.41a601d3]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image3b7600.PNG@5a331dbb.468634d4]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagee8a935.JPG@d4457428.44b34c7e]<http://www.abaninvestment.com> , ​Hi Amit, ​Error is with the Paternity Leave type not the subject Maternity Leave, Paternity leave as the old set up only that's why there is a error. We will correct the Paternity and Education Leaves configuration and share you the status shortly. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
RE: PMS Goals Summary Matrix Report_611
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls confirm. Regards Jatinder Sharma 70094-81180 From: Jatinder Kumar Sharma Sent: Tuesday, March 30, 2021 10:19 AM To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com) Subject: PMS Goals Summary Matrix Report_611 Pls check as attached employees are not coming in this report. Report - PMS Goals Summary Matrix Report_611 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
clarification
Customization
Clarification
null
Customization Reports
null
null
null
Closed
Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status on TICKET : 11621 Thanks & Regards,  Mohamed Moosa A
Permanent and current address issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Address for new joiners are not coming correct, pls call to discuss on urgent basis. Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
clarifications
Product
Clarification
null
Employee Information
null
null
null
Closed
Hi Jatinder Kumar Sharma, As discussed over the phone, we will check on the reported query and update you the status. Thanks & Regards,  Mohamed Moosa A, Hi Jatinder Kumar Sharma, We are working on the reported query, will update the status on ticket id 11811 Thanks & Regards,  Mohamed Moosa A
Pratibha Khombare
 Hi Team, Below employee is not able to access to adrenalin tool. please check and help. Attached the email for your reference. Regards, Banu Simon
the account has unlocked after the mentioned timings in system
Product
Clarification
null
Application Access Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0 seen_articles: "[\"44001782157\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Banu Simon, As discussed over the phone, the user account has been locked till 26th mar 2021 14:16 after that it will be automatically unlocked. Kindly check the same with the employee and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Tax Updation from backend
Hi Team, Request you to update the tax for attached list of employees from backend. The tax updated should not appear in paysheet and reflect only  in ITCS tax deducted till date column. For any qiaries contac Rajesh : 9108025503
Gross Pay IT
Product
Clarification
null
Payroll Setup
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, We have taken the call with Mr. Rajesh, we understood that Stock option and Sweat Equity Plans should not shown in the payslip and it should reflect under the Tax Computation sheet. In component form, the show in payslip is untick so it will not reflect in payslip and it will reflecting in Tax sheet because Gross Pay IT option is ticked. Kindly check and confirm the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Please close the ticket. Issue resolved.
one entry reflecting in Forms pending for your approval
Hi Team, We see a entry in forms pending for your approval in MM017565 ^ Jitender Kumar, but are not able to view the details. Please look into it. Thanks, Ansu Singh
duplicate entry occurs due to double submit
Product
Data Correction
null
Goal Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that forms pending for your approval count is showing but transaction is not reflecting. During the check we have found that duplicate entries are reflecting due double submit. We have removed the same from the backend and the same has been conveyed over the phone call. Please check and feel free to reach us further clarification . Thanks & Regards, Greeshma
Pay process not running
Hi, When we run the pay process it is not running. Today we have to upload our payroll. Please look at it as urgent. Regards, Subhendu
SQL Server Agent was not stopped hence the mentioned issue occurred. we have restarted the same and now the issue has been resolved
Product
Clarification
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Subhendu China, As we have checked, the SQL Server Agent was not stopped hence the mentioned issue occurred. we have restarted the same and now the issue has been resolved and the same has been confirmed form your end. ​ ​ Regards, Veerapandian R
Pay slip showing wrongly
for February 2021, Jaipur unit PE paygroup staffs payslip showing wrongly.
data has been processed and uploaded in system
Product
Data Correction
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.57 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Kalyani, As per the reported query, we understood that the payslip is showing wrong amount. Please provide us sometimes,we will schedule the session and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Kalyani, Please join the below session link. https://fastsupport.gotoassist.com/254738679 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Kalyani, ​As discussed over the phone, we understood that the component has been reflecting twice in system. We found that the data was available in the Processed data due to which it has reflected twice. Post removing the same, the payslip is reflecting with the single components. It has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi, Yes, now fine. Thanks Regards kalyani
Wrong LOP calculated for Late Mark Employees
For March 2021 payroll month, system has deducted leave for third late mark employees as well as also given LOP for those days in payroll integration.
procedure optimized
Product
Patch Deployment
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, ​Dear Vicky, ​ As  discussed over the call, we will have shared the zoom connectivity to analyze the concern raised on  "LOP being deducted during HRMS Payroll integration post leave deduction for those days". Thanks and Regards, Dhivya . V, ​Dear Vicky, ​ We have shared the list of employees for whom leave as well as LOP is being deducted, and this occurred since the 'Leave Attendance debit scheduler' got failed in few minutes. Currently we have shared the list of employees for your reference. ​ With reference to scheduler timings, and optimization to avoid this in future, we have forwarded our findings and observations with the internal team, please provide us sometime, we will update you at the earliest. Thanks and Regards, Dhivya . V, ​Dear Vicky, As discussed with you over the call, we have deployed indexes for the respective tables, however please provide us sometime, we will optimize the procedure and deploy the same. Thanks and Regards, Dhivya . V, ​Dear Vicky, ​ Request you to please connect UAT database based on your convenient timings, hence accordingly we will deploy the procedure in UAT and verify and move the same to Live. Thanks and Regards, Dhivya . V, Hi Vicky Shah, As discussed over the call , we have deployed the procedure in the UAT and verified by executing the same without error. ​ Post this, we have moved the procedure to live. Please verify after 21stApril and let us know in case of any queries. ​ Note : We have not done any logical changes, we have only optimized the procedure. Thanks and Regards, Dhivya . V
Tax Issue of Kiran
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, 890852-Kiran Roy left on 26-Feb-21, but still her tax is getting deducted for March 2021 in Horizontal Tax Computation report, how this is possible?? Please check ASAP. Regards Harsha J This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
data correction
Product
Data Correction
null
Tax
null
null
null
Closed
Hi Sonali, For the below query, We have understood tax getting calculate the below-mentioned employee, ​ Hence we will check and confirm from our end. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, We have found and resolved the issue from our end, Now your end takes the "Horizontal Tax Computation"  report of the reported employee, not visible. Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Team, We have confirmed settlement of Kiran Roy, but her name is not reflecting in pay register now. Please check: Note: Do not run pay process as we have released the salary for March month already. Regards Harsha J [cid:image001.png@01D7264B.D3259FE0] , Hi Harsha, ​ As discussed over the call,thebelow employee  your confirmation based we have unsettlement data to backend,Again your end confirmaed data after check the salary register report and share feedback. Thanks and Regards Vijayakumar k, Issue resolved. Thanks
clearance activity issue
error occur when we are deactivate mention employees. Record Resignation/Deactivation Already Has Been Initiate while trying to insert. Employee ID Separation Type Resignation Reason Authorised Signatory Resignation Letter Date Request Relieving Date Actual Relieving date End of Notice Period Comments Last Pay Date Last Working Day Retainer Salary Retainer Salary Release SEP_DACT_lblRecoSF Salary Hold Payment Advice Voluntary Resignation Upload Status 22131 RESIGNATION Personnel  26 Feb 2021  26 Feb 2021  26 Feb 2021 Other  26 Feb 2021  26 Feb 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 19933 RESIGNATION Other  14 Mar 2021  14 Mar 2021  14 Mar 2021 Other  14 Mar 2021  14 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 20638 RESIGNATION Better Opportunity  17 Feb 2021  16 Mar 2021  16 Mar 2021 Other  16 Mar 2021  16 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 19245 RESIGNATION Other  18 Feb 2021  18 Mar 2021  18 Mar 2021 Other  18 Mar 2021  18 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 20258 RESIGNATION Other  04 Mar 2021  18 Mar 2021  18 Mar 2021 Other  18 Mar 2021  18 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 19780 RESIGNATION Other  13 Feb 2021  15 Mar 2021  15 Mar 2021 Other  15 Mar 2021  15 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 17297 RESIGNATION Other  17 Mar 2021  17 Mar 2021  17 Mar 2021 Other  17 Mar 2021  17 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 21292 RESIGNATION Better Opportunity  13 Feb 2021  15 Feb 2021  15 Feb 2021 Other  15 Feb 2021  15 Feb 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 17759 RESIGNATION Other  02 Feb 2021  26 Feb 2021  26 Feb 2021 Other  26 Feb 2021  26 Feb 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 19928 RESIGNATION Other  03 Mar 2021  18 Mar 2021  18 Mar 2021 Other  18 Mar 2021  18 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 22360 RESIGNATION Other  18 Mar 2021  19 Mar 2021  19 Mar 2021 Other  19 Mar 2021  19 Mar 2021 0 No Hold Normal Yes Reportees found for the employee. Reassign the reportees and do the reprocess while trying to insert clearance activity issue 21094 RESIGNATION Other  05 Mar 2021  08 Mar 2021  08 Mar 2021 Other  08 Mar 2021  08 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 16839 RESIGNATION Other  10 Mar 2021  11 Mar 2021  11 Mar 2021 Other  11 Mar 2021  11 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 21605 RESIGNATION Other  05 Mar 2021  11 Mar 2021  11 Mar 2021 Other  11 Mar 2021  11 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 21093 RESIGNATION Other  12 Mar 2021  12 Mar 2021  12 Mar 2021 Other  12 Mar 2021  12 Mar 2021 0 No Hold Normal Yes Record Resignation/Deactivation Already Has Been Initiate while trying to insert clearance activity issue 16376 RESIGNATION Better Opportunity  18 Feb 2021  18 Mar 2021  18 Mar 2021 Other  18 Mar 2021  18 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue 22353 RESIGNATION Other  10 Mar 2021  20 Mar 2021  20 Mar 2021 Other  20 Mar 2021  20 Mar 2021 0 No Hold Normal Yes Resignation Is In Proces while trying to insert clearance activity issue
Approve the triggered activities to do the employee deactivation
Product
Clarification
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandeep Jangid, Based on your concern, error occur when we are deactivate mention employees. Record Resignation/Deactivation Already Has Been Initiate while trying to insert.  ​ we will check and update you the same., Hi Sandeep Jangid, As we have checked that, The triggered activities are pending with the approver, Please inform to concern approver to approve and complete this activities for the mentioned employees, after that please do the Final closure to deactivate this employees. ​ Hence, The query has been resolved.
PMS Goals Summary Matrix Report_611
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls check as attached employees are not coming in this report. Report - PMS Goals Summary Matrix Report_611 Thanks & Regards, Jatinder Kumar Sharma Deputy Manager - Human Resources Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/> Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork ________________________________ Remain Updated on what's New in Religare Broking Follow us on our Social Handles [Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
PMS report code correction (RPT_DV_GOAL_SUMMARY_TEST611)
Customization
Data Correction
null
Customization Reports
null
null
null
Closed
Hi Jatinder Kumar Sharma, On our analyses on the reported query, we have observed that for the reported employees, we had done the Mid Appraisal data clean up based on your request, hence for those employees, in the report PMS GOALS SUMMARY MATRIX REPORT 611, the MID APPRAISAL data will be the FINAL APPRAISAL data. ​ ​Please check the same from your end and share us your feedback. Thanks & Regards,  Mohamed Moosa A, As discussed, please check as data in fields like achievements not coming. Regards Jatinder Sharma 70094-81180 , Hi Jatinder Kumar Sharma, ​The reported query has been rectified through the database with code level changes through the database, please check the same from your end and share us your feedback. Int Ref: RPT_DV_GOAL_SUMMARY_TEST611  Thanks & Regards,  Mohamed Moosa A
Leave is calculating wrong in the application
Emp#003537 - Ananda Kumar A has applied for 2 days (From 21 to 22 Mar 2021) leave but while approving message "But on recalculation it's 3 days and as there might be change in leave rules" Emp#003859 - Madurai J has raised leave for 1 day (05 Mar 2021) but it is displaying Total No Of Leave days as 2
intervening weekly off is set as yes
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, ​ As per the query , We have understood that there is error in leave request approval. We will check the query and update you the status. Kohima Gopi, Hi Chittibabu M, As per your confirmation, We have understood that values is able to raise leave request .Kindly update us in case of clarification., Hi Chittibabu M, As discussed over the phone, the employee 03537 has raised leave on 19th Mar 2021 and it got approved. Then 20th Mar is the Weekly Off and the employee raised the leave for 21st and 22nd Mar 2021. Since the intervening Weekly Off is set as Yes, the system will take 20th Mar 2021 also in consideration for deducting the leaves. i.e., the reason the validation message is occurring. As explained above the employee 03589 has raised leave on 07th Mar 2021 and 08th Mar 2021 and it got approved. Then 06th Mar is the Weekly Off and the employee raised the leave for 05th Mar 2021. ​ Kindly check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, We understood that it's because the user has applied the leave affecting intervening weekly off. So you can close this ticket.
Loan reschedule is not working
I have entered wrong value by mistake , now i am not able to correct the value
Loan has been closed from back end because employee paid amount in offline
Product
Data Correction
null
Loans
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, Please join the below session link. https://fastsupport.gotoassist.com/246833601 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, As discussed over the phone, we understood that since the employee has paid the amount offline you don't want to show that amount in Payslip. Hence we have updated the amount as 0 for the Mar payroll and also closed the respective loan in system. Kindly do schedule the new loan in system for the remaining amount to be deducted from employee. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
FW: Attendance Reminder
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Employee (890003^Khushal Singh Jena) was official tour for 26th March, hence could not punch IN or OUT for the date. However the attendance reminder received from attendance regularization says the employee has punch IN and Punch out (refer the trail mail). Kindly check and revert. [cid:image007.png@01D72547.AA835B40] [cid:image008.png@01D72547.AA835B40] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image009.png@01D72547.AA835B40]<https://www.bicworld.com/en> [cid:image010.png@01D72547.AA835B40] <https://www.linkedin.com/company/bic/> [cid:image011.png@01D72547.AA835B40] <https://www.youtube.com/user/bicbrand> [cid:image012.png@01D72547.AA835B40] <https://www.instagram.com/bic_group/> [cid:image013.png@01D72547.AA835B40] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: HR, Adrenalin Sent: 27 March 2021 00:02 To: Jeena, Khushal <khushal.jeena@bicworld.com<mailto:khushal.jeena@bicworld.com>> Subject: Attendance Reminder Importance: High Dear KHUSHAL SINGH JEENA, As per your attendance record, you were Absent on the following dates: EMPLOYEEID EMPLOYEE NAME ATTENDANCE DATE IN TIME OUT TIME TOTAL HOURS ATTENDANCE STATUS OU WORK LOCATION FUNCTION 890003 KHUSHAL SINGH JEENA 26-Mar-2021 16:30 18:00 01:30 Absent GROUP SUPPLY CHAIN BCI - CPP2 ENGINEERING Please note that attendance information is linked to your payroll. Kindly ensure that you regularize your attendance or apply for Leave and get it approved by your manager before Payroll cut-off date as per your attendance calendar to avoid leave balance deduction against PL and if applicable LOP. Attendance calendar for payroll is from 24th of previous month to 23rd of current month hence the payroll cut-off is kept as 23rd of the month. In case in the above table, you are marked absent for days after 23rd of the current month you are required to have the attendance/leave approved before 23rd of the next month. https://hrcloud.myadrenalin.com/Adrenalin/ Regards, BIC Cello HR *** This is a system generated email. Please do not reply to this email id. *** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
leave clarification
Product
Clarification
null
Employee Information
null
null
null
Closed
Hi Sonali, For the below query, We will check this concern and confirm from our end, Further if any clarification please let me know. ​ Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, The reported employee raised permission on 26 Mar 2021 after he cancels leave permission 27 mar 2021,So the below mail trigged on. Further if any clarification please let me know. ​ Thanks and Regards Vijayakumar k, Thank you Vijay. Closing the ticket. [cid:image001.png@01D7258E.AFCF2150] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly – Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D7258E.AFCF2150]<https://www.bicworld.com/en> [cid:image003.png@01D7258E.AFCF2150] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D7258E.AFCF2150] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D7258E.AFCF2150] <https://www.instagram.com/bic_group/> [cid:image006.png@01D7258E.AFCF2150] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. , Thank you, It is resolved. Closing the ticket. [cid:image001.png@01D72D39.88D8BBD0] Reenu Naik Senior Executive HR Helping BIC create Adaptability email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com> office: +91 7574 881 264 | mobile: +91 8980 682 111 address: BIC Cello (India) Pvt. Ltd. (Formerly – Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image002.png@01D72D39.88D8BBD0]<https://www.bicworld.com/en> [cid:image003.png@01D72D39.88D8BBD0] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D72D39.88D8BBD0] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D72D39.88D8BBD0] <https://www.instagram.com/bic_group/> [cid:image006.png@01D72D39.88D8BBD0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system.
FW: Change the employee Finance active owner
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Below employees finance active owner is not yet changed and it was conveyed by washim that it's already been changed by him.Pls check it and resolve on priority. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Gyanamayee Swain Sent: Monday, March 22, 2021 10:34 AM To: Neelam M. Kasle <neelam.kasle@godrejagrovet.com> Subject: RE: Change the employee Finance active owner Done. Pls check and confirm. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Neelam M. Kasle Sent: Saturday, March 20, 2021 8:23 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: Change the employee Finance active owner Dear Gyan, Please change the below employee in adrenaline Finance active owner as per the below. EDP No Name of the employee Employee Clearance from Finance 301523 Mallikarjun R Amit Shimpi 301582 Sangamesh Kamatagi Amit Shimpi 334062 Mallik Sab Amit Shimpi 900462 Radhakrishnan R Amit Shimpi Regards, Neelam Kasle Human Resources ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Backend Update on separation tables and Sep activity Tables
Product
Data Correction
null
Separation Management
null
null
null
Closed
Hi Gyanamayee Swain, Noted on your query, we will connect shortly once we have scheduled the activity through Any desk and resolve the same. ​ Regards Wasim, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi washim, I have checked and payroll manager is changed instead of Finance. You have changed payroll clearance details . pls change it on priority. @Gowtham, Pls intervene. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I , Hi Gyanamayee Swain, With reference to our discussion, we have now updated the correct approver for Finance activity and corrected payroll activity approver as well and the same has been confirmed from your end, ​ Regards Wasim, Yes. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I
Reset Password for Mobile App
Dear Team, Kindly reset the password for below employee mobile app password in a urgent basis. 1660032 Manjunath S
Password reset done
Product
Configuration
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; wbx 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Antony, Based on your request, we have reset the password for the reported employee (1660032 ) to "adnet2008". ​ During a check, the employee logged in today. Please request the employee to login with the default password. ​ We request you to use the form "Password Generator" to generate a new password for employees. The email with credentials will trigger employees post generated the password. ​ Regards Raghu.T
Reg. Clearance activity pending
Initiated "HR Activity" clearance to below employee, the activity is showing as pending with CCS00364 but in approver (CCS00364) form it is not reflected. Please check the same & rectify it.
removed the queue data for the mentioned employee
Product
Data Correction
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Employee ID - AAW01144, As discussed over through the phone call, checked the same, mentioned error has been rectified.
Reg. Final Closure Pending
We have made deactivate below mentioned staff in final closure form. As per workflow should be approved by CCS00391. Employee ID - RAS00294 Still it is showing as pending, but not reflected in approver(CCS00391) page. Please check the same & do the needful.
data has stuck in the queue
Product
Data Correction
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, As discussed over through the phone call, checked the same, mentioned error has been rectified.
Leave request drop down
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, As discussed, can it be possible to add below options in drop down of leave request in adrenalin. Also we need to give this option to specific location. Options available to regularise leaves: Consolidated Privilege Leave Sick Leave Maternity Leave Outdoor Duty Work From Home Work From Home (COVID-19) Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
Hi Gyanamayee, As discussed, it can be achieved by giving relevant location mapping while creating these new Leave types in the "Leave Configuration" form. We will schedule a remote session to guide you on the same. We will get in touch with you for scheduling a remote session. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Pls connect soon Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, Awaiting connection to guide you on this. Please confirm your availability. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Not required. We are not willing to change now and will let you know if we want it in furture. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As per your confirmation below, we are tagging this ticket as resolved. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
Can truncation be stopped for CPL
Can truncation be stopped for CPL. Clarification required on the below requirement. Can leave balance of employee be accumulated, but not usable by employees and when it reaches 60 and above it can be encashed.
Clarification
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
created_by: 2043020884409 time: 2021-03-31 16:12:23 UTC, Hi Gyanamayee, As explained over the call, the below requirement cannot be achieved in the standard product. If the balance is accumulated for employees, it can be availed as well. Hence, as requested and confirmed by you, the balance of leave type "CPL" will be lapsed tonight at 23:30 hours and credit will happen for all employees tomorrow at 5 AM as configured. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 
confirmation form unable processed in approver list
Hi, There are 17 Forms of confirmation appraisal in the list of approver A0777 which are unable to process. Request you to do the needful. Regards, Pinkiiy Raval
employees already confirmed through back end update in the period of Covid -19
Product
Data Correction
null
Confirmation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/583125159 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the employees are already confirmed in the system through back end before Feb 2021. Because we have initiated the Confirmation Appraisal trigger after Feb 2021. Hence we have removed the pending transactions in system and it is not reflecting in Mr. Bishnu's login. Requesting you to check the data from your end and update your feedback for the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana
Need to Updated Confirmation Effective Date
Dear Vijaya, Please find the attachment and update the "Confirmation Date" in Adrenalin. Employee Id Employee Name Employment Status Date Of Joining Confirmation Date Notice Period 14603 Manash Mudoi Confirmed 09-03-2020 01-Mar-21 60 14907 Jitendra Prasad Malik Confirmed 06-07-2020 01-Mar-21 60 14998 Ganesh Das Confirmed 08-07-2020 01-Mar-21 60 15011 Manoj Kumar Sahoo Confirmed 17-07-2020 01-Mar-21 60 15025 Manoj Kumar Bharti Confirmed 21-07-2020 01-Mar-21 60 15054 Sugreev Confirmed 27-07-2020 01-Mar-21 60 15080 Joy Biswas Confirmed 30-07-2020 01-Mar-21 60 15135 Hirakjyoti Nath Confirmed 04-08-2020 01-Mar-21 60 15136 Maheswar Rana Confirmed 06-08-2020 01-Mar-21 60 15140 Hali Mohan Sahoo Confirmed 06-08-2020 01-Mar-21 60 15177 Sujan Biswas Confirmed 12-08-2020 01-Mar-21 60 15212 Anupam Nath Confirmed 17-08-2020 01-Mar-21 60 15213 Debasish Hazarika Confirmed 17-08-2020 01-Mar-21 60 15214 Debaprotim Borah Confirmed 17-08-2020 01-Mar-21 60 15241 Jaydip Biswas Confirmed 18-08-2020 01-Mar-21 60 15242 Raju Naskar Confirmed 18-08-2020 01-Mar-21 60 15243 Raju Karmakar Confirmed 18-08-2020 01-Mar-21 60 15268 Amit Biswas Confirmed 22-08-2020 01-Mar-21 60 15308 Robin Doley Confirmed 28-08-2020 01-Mar-21 60 15318 Rakesh Kachhi Confirmed 05-09-2020 01-Mar-21 60 15349 Santanu Ghosh Confirmed 04-09-2020 01-Mar-21 60 15356 Aditya Kumar Pardhan Confirmed 07-09-2020 01-Mar-21 60 15364 Heera Mandal Confirmed 08-09-2020 01-Mar-21 60 15388 Pabitra Nayak Confirmed 15-09-2020 01-Mar-21 60 15391 Pradeep Soni Confirmed 14-09-2020 01-Mar-21 60 15398 Sujan Sarkar Confirmed 15-09-2020 01-Mar-21 60 15453 Anil Kumar Confirmed 22-09-2020 01-Mar-21 60 15678 Ejabul Sekh Confirmed 01-10-2020 01-Mar-21 60 15768 Adesh Kumar Confirmed 07-10-2020 01-Mar-21 60 15774 Smarajit Biswas Confirmed 07-10-2020 01-Mar-21 60 15826 Rahul Kumar Singh Confirmed 13-10-2020 01-Mar-21 60 15926 Manish Kumar Confirmed 19-10-2020 01-Mar-21 60 15959 Tanmoy Nath Confirmed 28-10-2020 01-Mar-21 60 15991 Sonali Haldar Confirmed 28-10-2020 01-Mar-21 60 15992 Nishit Majumder Confirmed 28-10-2020 01-Mar-21 60 15995 Dipak Ray Confirmed 28-10-2020 01-Mar-21 60 15999 Seema Roy Confirmed 29-10-2020 01-Mar-21 60 16125 Moti Sekh Confirmed 10-11-2020 01-Mar-21 60 16150 Gourango Biswas Confirmed 10-11-2020 01-Mar-21 60 16178 Runu Mahanty Confirmed 17-11-2020 01-Mar-21 60 16183 Gautam Chaudhary Confirmed 17-11-2020 01-Mar-21 60 16190 Akshay Gautam Confirmed 18-11-2020 01-Mar-21 60 16273 Ashit Kumar Confirmed 27-11-2020 01-Mar-21 60 16296 Rajanish Pratap Singh Confirmed 26-11-2020 01-Mar-21 60 16305 Samir Shekh Confirmed 25-11-2020 01-Mar-21 60 16315 Surendra Kumar Ravidas Confirmed 27-11-2020 01-Mar-21 60 16368 Prem Chand Rao Confirmed 01-12-2020 01-Mar-21 60 16457 Naipal Singh Confirmed 14-12-2020 01-Mar-21 60 16471 Roopam Kushwaha Confirmed 14-12-2020 01-Mar-21 60 16476 Chanchal Yadav Confirmed 15-12-2020 01-Mar-21 60 16477 Omkar Pandey Confirmed 15-12-2020 01-Mar-21 60 16484 Kundan Kunal Confirmed 15-12-2020 01-Mar-21 60   Thanks, Sandip Chanda 8585059226
Confirmation date updated
Product
Service Request
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11077, Hi Sandip Chanda, ​As per request, we have updated the confirmation date of the reported employee from our end, ​ Kindly check your end and share feedback. Thanks and Regards Vijayakumar k
Attendance type need to change
Please change Attendance type from Desk to Security Card of P3146_Shashwat Gangwar.
Data correction
Customization
Data Correction
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As per the request, we have updated the Attendance type from Desk to Security Card of P3146_Shashwat Gangwar​. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181,
Email ID Update from Back End
Dear Team, Please update below mentioned employees email id in HRIS and confirm. EMPLOYEE_EMPLOYEE_ID EMPLOYEE_LEGAL_NAME Ldap ID NBHC05447   Sanjeev Kumar SanjeeK05447@nbhcindia.com NBHC05493   Tejpal NA tejpal05493@nbhcindia.com NBHC05546   Pawan Namdev PawanN05546@nbhcindia.com NBHC05884   Jitendra Savita jitendra.savita@nbhcindia.com NBHC05892   Ravindra Kumar RavindK05892@nbhcindia.com NBHC05906   Mrityunjay Sharan Mrityunjay.Sharan@nbhcindia.com NBHC05907   Vivek Kumar Vivek.Kumar@nbhcindia.com NBHC05916   Santosh Singh SantosS05916@nbhcindia.com NBHC05977   Adarsh Sharma AdarshS05977@nbhcindia.com NBHC06041   Rahul Kumar Rahul.Kumar@nbhcindia.com NBHC06052   Ved Prakash Sao VedPrakash.Sao@nbhcindia.com NBHC06053   Yadbir Singh Yadbir.Singh@nbhcindia.com NBHCS12071   Sandeep Dalke  sandeepd12071@nbhcindia.com NBHCS12080   Sandeep Malviya SandeeM12080@nbhcindia.com NBHCS12083   Darbar Singh  darbars12083@nbhcindia.com NBHCS12084   Mahesh Parmar  Maheshp12084@nbhcindia.com
Guided to update Email IDs though Data upload
Product
Clarification
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Manoj, ​ As discussed over the call, please update Email IDs of attached employees through Data upload (Email ID Update - Template Name) and let us know if you face any difficulties on doing this.  ​ Regards, Judhistira.M, Dear Judhi, Please refer below screen shot of error while uploading email id of below employees. Please check and confirm. [cid:image001.png@01D726E4.41B4DCD0] , Issue is still unresolved. , Hi Manoj, ​ As discussed over the call, extra spaces were added in Staff ID column hence you were getting error message as Staff ID not found in master table. Now you have removed spaces and uploaded successfully. Mail IDs are reflecting in contact details also. Regards, Judhistira.M ​, Hi Judi, I want all emails id in latest master to be mapped correctly. We do not want to download 10 reports. Moreover our other IT systems are mapped to Latest master. Regards, Archana Guhagarkar Deputy Manager-HR HR Team , Hi Archana, We have added company mail ID in Latest master report. Tried to reach you over the call but could not connect. Also we are raising a new ticket for this report request for tracking purposes. Request you to  update the feedback on the new ticket. We are closing this ticket as the initial query is closed. ​ Regards, Judhistira Mohanty
confirmation form doesn't open during approval
Hi, The confirmation form of M2683 doesn't open during approval at his reporting manager M2683 . Request you help us fix it at the earliest. regards, Pinkiiy Raval
Skill Details has been changed in system after the appraisal initiated
Product
Data Correction
null
Confirmation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/583125159 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the appraisal has been already initiated and the skill set has been changed after the initiation, due to which the data was not reflecting in the approver login. Now we have removed the old skill details and re-initiated the confirmation appraisal in system. Kindly inform the employee to submit her confirmation appraisal with the necessary details. Please check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana
AHM-Not showing employee details in payroll sheet
Hello Team, Below mentioned employee detail is not reflecting in salary register. request you check and resolve on ASAP. Emp. ID: ECWAHM00957 Name:  Hemant Kumar Pareek
City is null
Product
Data Correction
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Humayu Tandurwala, As reported query says, employee is reflecting in the salary register in the application hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hi Humayu Tandurwala, During analysis, we observed that employees City is not mapped to the location. Due to this reason the employee is not coming in the salary register. This has been communicated at your end. As a solution, we have done the data correction for the reported employee. After the correction the employee is getting visible in the report and same has been confirmed at your end.  For RCA finding, we request to share the list of employee codes in the next cycle which is modified during the time of pay process so that we will analyse the data and revert accordingly.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hello Ganpathiraj, Still not reflecting following employees’ details in HRMS. [cid:image001.png@01D757FB.51DA2E60] Regards, Humayu Tandurwala Human Resources eClinicalWorks The largest cloud-centric, fully integrated EHR for physicians, population health, and patient engagement. [cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=> 2 Technology Drive | Westborough, MA 01581 humayu.tandurwala@eclinicalworks.com<mailto:humayu.tandurwala@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/>
Data Upload - Transfer
Dear Team, As discussed over the call, the concern raised on Employee Transfer upload is done, please verify and let us know in case of any concerns.
dual records in hrpay
Customization
Patch Deployment
null
Employee Information
null
null
null
Closed
created_by: 2043044612466 time: 2021-03-31 11:16:17 UTC
require leave encashment report FY 20-21
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Wasim, As discussed by tonight our truncation process will be happing . post that please share with us leave encashment report from backend. Nitin Salunke T: (+91) 022 - 23029200 Extn: 9054 www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Leave Encashment data verified from backend
Product
Clarification
null
Annual Reports
null
null
null
Closed
Hi Nitin Salunke, Noted,we will connect tomorrow morning and provide you the Leave Encashment Report. ​ Regards Wasim, Hi Nitin Salunke, With reference to our discussion, we have now provided the Leave Encashment Report for the Year 2021-2022 for all eligible employees, please check the same and confirm us. ​ Regards Wasim
FW: Change the Finance active owner - Mr. Siddhesh Nalawade
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls change below employee finance active owner. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Neelam M. Kasle Sent: Wednesday, March 31, 2021 3:41 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: Change the Finance active owner - Mr. Siddhesh Nalawade Dear Gyan, Please change in the adrenalin the Finance active owner for Mr. Siddhesh Nalawade as per the below Active owner :Ravi Kumar Palthur Regards, Neelam Kasle Human Resources ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Backend actor change
Product
Service Request
null
Separation Management
null
null
null
Closed
Hi Gyanamayee, As requested, we have moved the Finance clearance of Mr. Siddhesh Nalawade to the activity owner "Ravikumar Palthur". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Close the ticket. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I
CTC upload failed
Error occurred while uploading CTC data in system.
Changed Pay process status in Employment data change - additional fields form.
Product
Data Correction
null
Pay process
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harish, ​ We have received your query with respect to CTC Upload and the reported error occurs when an employee is inactive in the system or the Pay process status is set as No. ​ We will check once on the same and call you to guide you on it. Regards, Judhistira.M, Hi Harish,​ As discussed over the call, Pay process status was No for attached employees hence you were unable to upload CTC. As guided, you have changed Pay process status to Yes in Employment data change - additional fields forms for attached employees and now you are able to upload CTC Now. Regards, Judhistira.M On Wed, 31 Mar at 4:19 PM , Judhistira Mohanty <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:  Hi Harish, ​ We have received your query with respect to CTC Upload and the reported error occurs when an employee is inactive in the system or the Pay process status is set as No. ​ We will check once on the same and call you to guide you on it. Regards, Judhistira.M On Wed, 31 Mar at 4:11 PM , Harish Bhosale <harish.bhosale@nbhcindia.com> wrote:  Error occurred while uploading CTC data in system. Judhistira Mohanty, It’s done. Thanks Sent from my iPhone
dummy login for Mr. Wounjoo Lee
Dear Team, Request to create a dummy login for Mr. Wounjoo Lee ( EMP ID- 111111) for the purpose of to approve his reportees leave & other request. ( He is not Doosan Employee he is a Expat) for further clarification please contact us  
null
Product
Data Correction
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; wbx 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home
Tax Declaration Self Occupied
FYI Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
Clarification Provided
Product
Clarification
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Tax
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Closed
Hi Anoopsingh, As discussed you are able to submit self occupied details in tax declaration form without issues. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Past Dated Holiday Schedular for ASSAM (Holiday Calendar)
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, Please run past dated holiday schedular from 1st Jan 2021 till 31st March 2021 for ASSAM-Holiday Calendar. Regards Harsha J This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Run the absent scheduler
Product
Service Request
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Absence, Time and Attendance
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Closed
Hi Sonali, As per request. We have run the holiday scheduler to the Assam calendar from our end. ​ Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Resolved , Resolved. Thanks
inactive payslip
empcode  80633 is not coming in payslip  process . Dol is march 15 2021 .
PROCESS_INACTIVE_HOLD_EMPLOYEES is N
Product
Configuration
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Payroll Setup
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729; wbx 1.0.0; wbxapp 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N Sreevalli, Please join the below session link. https://fastsupport.gotoassist.com/826848949 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N Sreevalli, As discussed over the phone, navigate to Adrenalin Configuration Editor and choose the configuration name as PROCESS_INACTIVE_HOLD_EMPLOYEES and set the configuration value as Y. So that the inactive employees will be displayed in the Payslip Process screen. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
System readiness for self-appraisal
Dear Iswarya, As discussed, Self-appraisal will be live from Tomorrow onwards. Please make sure that system will be ready in every aspect and form will get live for all employees by tomorrow morning. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ====================================
Clarification
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Service Request
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Performance Management
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Hi Palak sodhi, As discussed over call, we will check the Self Appraisal readiness through backend. Also will check and confirm whether it will open for all the employees by tomorrow. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, As discussed  over call, there are around 516 employees whose goals are uploaded with the Approved status and for these employees the Self Appraisal form will get open by tomorrow. Also there are around 2503 employees whose goals are still not uploaded and once you upload the self appraisal form will get open. If any queries please reach me. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Long Absent mail triggered for left / Resigned employee.
Hi, A Long Absenteeism mail triggered for left / Resigned employee on last Monday. can you pls check his relieving date was 15th Mar'21. and mail was triggered on 29th Mar'21.  Perhaps in system he was live that time but I can not check from front end when his deactivation was done.  E Code : 11429. 
provided the clarification
Customization
Clarification
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Time & Attendance Management
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, Based on our discussion, we understood that the long absentee notification mail triggered after the employee's last working date. ​ We will check the employee deactivated date and notification reminder logic from our end and update the status to you., Hi Bharat Kumar, We have taken the Anydesk session and showcased the below requested final closure (Deactivation) approved details to you. The reported employee raised the Record resignation form on 2021-02-10 at 11:13 pm. Post completion of the record resignation approval.  ​ The employee deactivated on 2021-03-30 at 13:00 pm and this was done the Final closure approver 10632. At the time of the Long absent mail trigger 29-mar-2021, the employee still in 'Active' status. Due to that, the mail trigger for this employee's manager. Kindly revert to us in case of any changes in the existing logic. ​ ​
RE: EL Encashment Release
Dear Jayakrishnan, As discussed, we have uploaded the difference in one time tax in IT. Please note Onetime tax is flowing in tax computation is in order (attached tax computation sheet for your easy reference), whereas in Horizontal it is showing in balance Tax payable/refundable, do check and revert. EMPLOYEE CODE EMPLOYEE NAME Tax on Taxable Income Cess Total Tax Tax deducted - Till date Tax deduted - One time payment Tax deducted - Current month Balance - Tax payable / refundable 00091 S.Sreenath 16366.00 655.00 17021.00 0.00 4362.00 0.00 12659.00 00179 R Prasad 17234.00 689.00 17923.00 0.00 5018.00 0.00 12905.00 00414 E.V.R. Thayananth 14223.00 569.00 14792.00 0.00 2021.00 0.00 12771.00 00829 Priyadharsini K 13262.00 530.00 13792.00 0.00 2633.00 0.00 11159.00 00050 Stani Tom 17530.00 701.00 18231.00 0.00 6402.00 0.00 11829.00 00080 Ashwani Kumar Sharma 14532.00 581.00 15113.00 0.00 3030.00 0.00 12083.00 00161 Patil Satyajit D. 17842.00 714.00 18556.00 0.00 5779.00 0.00 12777.00 00329 Smita Atul Thakare 13029.00 521.00 13550.00 0.00 1262.00 0.00 12288.00 00111 M. Rajaram 20076.00 803.00 20879.00 0.00 7914.00 0.00 12965.00 00283 C. Sankarsingh 12866.00 515.00 13381.00 0.00 1583.00 0.00 11798.00 Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D72644.E111F100] [cid:image003.jpg@01D72644.E111F100] From: Roseline Judia G Sent: 31 March 2021 15:31 To: G Sujatha <gsujatha@efl.global> Cc: Abbas Sethwala <abbass@efl.global>; Nainesh G Shah <naineshg@efl.global>; S Siva Shankar <sivas@efl.global> Subject: RE: EL Encashment Release Dear Suajtha, Tax is in order, request you to share the EL report to release the same today. As discussed, have taken up with AES for Horizontal tax difference. Thanks & Regards [cid:image001.png@01D72644.E111F100] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D72644.E111F100] [cid:image003.jpg@01D72644.E111F100] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Clarification Provided
Product
Clarification
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Tax
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Closed
Hi Roseline Judia, Post analysis we understood that the mentioned employees comes under tax slab post leave encashment and as per your request we have removed their month tax to nullify the same. Now the month tax is same as while releasing the salary however the same will get impact on tax entry. ​ As discussed we need to adjust the same while filing the tax. Kindly check and let us know the feedback.  Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Noted your below mail and will do the adjustment while filing the tax return for IV QTR. Regards Roseline
Employee PMS Letter
Clean up Employee PMS Letter which are created on todays date because emp confirmation date is coming as updated date APL22609 APL21952 APL24056 APL23604 APL23486 APL23169 APL22046 APL21789 APL21241 APL21195 APL21020 APL21019
clean up done based on requisition
Product
Data Correction
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Employee Information
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, ​As requested, we have done the required clean up of only the letters of shared employees. Please verify from your end and let us know in case of any queries. Thanks and Regards, Dhivya . V
Password is not accepting and becomes locked
Password is not accepting and becomes locked
Abhishek Ram (P3103) has given Password Generate for all the Employees around 12:50 P.M
Product
Data Correction
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Setup HRMS
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We will check and reset the password and update you. Employee code - P1757 Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed over call, we have rectified the issue and as per the request we have updated the password before 12:50 P.M. RCA for this issue, the HRFAC -  Abhishek Ram (P3103) has given Password Generate for all the Employees around 12:50 P.M so for all the employees it is updated to some default password.   Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Thanks ----------------------- Thanks & Regards, Surendra Kumar Central Support Mgr.-Enterprise Technology(Ops) 6th Floor, Antriksh Bhawan, 22-Kasturba Gandhi Marg, New Delhi - 110001 Phone: +91 11-23445305 Mob : +91 7290061339 Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhousing.com&data=01%7C01%7Csurendra.kumar%40pnbhousing.com%7C906b028a403345dd87b408d74b18e2ee%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1&sdata=4Tlm0NPhGO1Wi8MenXjycl%2F3ghp6Va83tlneCqH0%2BZo%3D&reserved=0> [Email Signature] [cid:image002.jpg@01D2B226.91194720]
Need to be change source of below cases in HRMS
The source of below cases is to be changed in HRMS Employee Name E.Code Current Source Source to be changed Varun Sah P3127 Consultant - Jobbuzz Job Site - Naukri Sandeep Yadav P3041 Job Site Employee Referral – Prabhu Dayal Kumawat (P0749)
Data correction
Product
Data Correction
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Offer Management
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11679, Hi Pratap Singh, As per the request, we will check the feasibility and update The source of below cases is to be changed in HRMS. ​ We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have updated the Source & Sub Source of the below two Employees, P3127 - Job Site - Naukri  P3041 - Employee Referral – Prabhu Dayal Kumawat (P0749)  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Allocate to Arushi Sharma's (P2757) tray also
Shweta Madan (P0687) HR raised an E.Code yesterday and it moved to Satish’s tray for approval. Since he was on leave, and She pulled it back. Now, it’s not reflecting in Arushi’s HRMS in “Employee Creation”. Please allocate to  Arushi Sharma's (P2757) tray also so that she can raise the E.code and Shweta Madan can approve for E.Code creation 
Clarification
Product
Data Correction
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Employee Information
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11564, Hi Pratap Singh, we will check the below cases as it’s not reflecting in Arushi’s HRMS in “Employee Creation”. Please allocate to  Arushi Sharma's (P2757) tray also so that she can raise the E.code and Shweta Madan can approve for E.Code creation. We will check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, we have verified and there are no Employee creation transactions pending in the queue to allocate it to Arushi Sharma's (P2757) tray.   Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, same is pending in Shweta Madan's tray please allocate the same in Arushi Sharma's (P2757) tray. , Hi Pratap Singh, As discussed over with the Internal Product Team, once the employee is created and Pullback it will not fall under all the recruiter. As per the Product functionality, it will get displayed only in the recruiter's Tray those who have created the employee already. Before creation of the Employee, the candidate will get displayed to all the recruiter of the same region but after created and pullback it will fall under only one recruiter tray who created it. Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Please allocate the same , Hi Pratap Singh, As discussed with Mr. Surendra Kumar we have verified from our end and it is not feasible to allocate the same once the employee is already created and pullback. Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
login issue
unable to login all employees in Adrenalin max on mob application. 
get an update from rohit and team
Product
Clarification
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Job Data
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11655, Hi Sandeep Jangid, Based on your concern, unable to login mobile application, Please do check and confirm., still same is showing. kindly solve on priority bases. , Hi Sandeep Jangid, Regarding Mobile login issue, we will check and update you., how much time you will be take. we are facing this issue from last 3 hours. , Hi Sandeep Jangid, Regarding that issue, we will coordinate with Rohit and update you the same., ​Dear Sandeep, We have get an update from Rohit, the mobile login issue get resolved. Please do check and confirm.
Update "Parent Department" field of inactive employees
Hi, PFA the list whose PD needs to be updated from backend: Renuka Poojary (7011) - Retail Business Sontayana Rupavathi (9355) - Retail Business Pankaj Gehlot (10358) - Retail Business Thanks, Rashmi D
Service request
Product
Data Correction
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Employee Information
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11648, Hi Rashmi, We will connect around 3 PM and do the requested changes for mentioned employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, We have mapped the requested Parent department (Master5) to given employees. Please check once from your end and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thanks.
Need to resolve on priority basis for deactivation of 114081 - Samantha Joy
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please assist on immediate basis to resolve below issue for case 114081 - Samantha Joy. We want to rehire this employee however facing problem as we are not able to deactivate this case from system as reporting manager have updated clearance as Not completed. We cannot change this from backend. Kindly assist on immediate basis. [cid:image001.png@01D7262D.473B9570] [cid:image002.png@01D72634.6773B4B0] Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Changed Is-Summary Framework required to Yes for Activty Owner Approval Form.
Product
Service Request
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Setup HRMS
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null
null
Closed
Hi Pallavi Karekar, With reference to our discussion,we have now provided the Rights to your ID to change the Activity to Completed through Activity Owner approval form on behalf of the reporting Managers, and the same has been confirmed from your end. ​ ​Regards Wasim, Thanks Wasim. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , This ticket is closed. Pallavi HR Operations T: (+91) 022 - 3920 9000 Extn: 9094 | www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
Changes in offer letter temp
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Requesting you to change line no. 4 in offer letters temp of below temps only, - Offer_esic_SrCO_revisedLC - Offer_3lac_SrLA_revisedLC - Offer_esic_CO_revisedLC - Offer_esic_revisedLC_LA - Offer_esic_SrCO_revisedLC - Offer_esic_SrLA_revisedLC New line - Local conveyance allowance as per company policy. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | saurabh.soni@ayefin.com | www.ayefin.com -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Document designer - format changes
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Service Request
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Offer Management
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Hi Saurabh Soni, ​ As per the request, we will check and change the below line in the below offer letter templates. Please give us some time we will change and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, As discussed please hold till my confirmation, Exact new line I will confirm soon. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Saurabh Soni, Please check and confirm on the below changes so that we can proceed from our end. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Requesting you to change line no. 4 in offer letters temp of below offer temps only, - Offer_esic_SrCO_revisedLC - Offer_3lac_SrLA_revisedLC - Offer_esic_CO_revisedLC - Offer_esic_revisedLC_LA - Offer_esic_SrCO_revisedLC - Offer_esic_SrLA_revisedLC New line - Local conveyance allowance will be paid as per the company policy. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Team, Please make this changes asap, All offers are on hold due to this changes. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Saurabh Soni, As per the request, we have modified the  line no. 4 in offer letters temp of below offer temps only,  There are 5 Offer letter template and the below highlighted is duplicated. Offer_esic_SrCO_revisedLC Offer_3lac_SrLA_revisedLC Offer_esic_CO_revisedLC Offer_esic_revisedLC_LA Offer_esic_SrCO_revisedLC Offer_esic_SrLA_revisedLC  Please check generating the Letter and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Please do the change in below offer temp too. Offer_3lac_SrCO_revisedLC Offer_esic_SrCO_revisedLC *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Hi Saurabh Soni, As per the request, we have modified for the below offer letter template, Offer_3lac_SrCO_revisedLC  Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Thanks, We have no offer to release for that position for now, Will confirm incase of any other correction. *Thanks and Regards,* *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune* Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* | www.ayefin.com *, Dear Team, Please mark this close I already replied on previous mails. On Mon, Apr 12, 2021, 13:50 Adrenalin eSystems LTD < myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Saurabh Soni, > > > Reminder for the Ticket ID [11675] which has status as Pending Customer. > Please let us know your feedback on the same. > > > Regards, > > Adrenalin Support > > 11675:1025874 > -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ====================================
Wrong PF calculation in settlement entry
For few employees we observed the PF is wrongly calculated in settlement entry process. Employee: 4446 & 10664
uncommented the hard coded query added earlier
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Patch Deployment
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Salary
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user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/solutions, ​Dear Vicky, ​ As discussed over the call, we will schedule the activity by tomorrow morning, analyze the concern reported on "Wrong PF calculation in Settlement" and share the updates with you. Thanks and Regards, Dhivya . V, Hi Vicky Shah, Request you to please join  the link shared over the mail to analyze the concern raised on PF calculation in Settlement. Thanks and Regards, Dhivya . V, ​Dear Vicky, ​ REquest you to please verify the PF in settlement for the shared cases and let us know your feedback. ​ Note : As discussed over the call, we have commented the hard coded query which we added earlier to calculate the PF based on Settlement amount in Pre_settlement_Salary procedure. Thanks and Regards, Dhivya . V
EL leave issue - Emp.00184
Dear Jay, As per our today morning discussion, EL leave balance wrongly shown in Interface for Emp.No.00184 (C. Ashok Kumar). Please check and revert on the same immediately. Regards, Sujatha Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Leave credit wrongly in Jul month and the same has been corrected
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Data Correction
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Absence, Time and Attendance
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Closed
Hi Sujatha, As discussed we are working on the EL issue for reported employee and we will share you the updates shortly. Regards, Jayakrishnan. N Product Support, Hi Sujatha, Post anaylsis we understood that in JUL2020 the leave credit configuration has some changes and for the mentioned employee in JUL2020 EL leave credit has been credited wrongly as 16.5. ​ As discussed the same has been corrected now. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Form 16 data
Dear Team, Please provide us Form 16 data so that we can check all the detail like salary, investment etc.. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
Report clarification
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Service Request
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Payroll Management
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Hi Anoopsingh, We will send you a connection to work on the reportes query and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed we request you to please extract the annexure 1 and annexure 2 report with regard to salary details and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Team, Not getting any report as per our requirement… Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png , Hi Anoopsingh, We request you to please verify the reports 'Annual Salary Register Horizontal' and 'Annual Salary Register vertical' for the required data and let us know the feedback. Regards, Jayakrishnan. N Product Support
Reimbursement Detail
Dear Team, Please provide All the CTC reimbursement component along with effective date which are part of CTC only for the FY 2020-21. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
Column not mapped in CRS table
Customization
Clarification
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Claims and Reimbursments
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Hi Anoopsingh, We will send you a connection to fetch the data from backed and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We have taken the connection and understood that the for the claim CTC conveyance reimbursement Bill number and Date column was not mapped and post which we have mapped the same. ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Checked, find ok, thanks Neeraj Bhardwaj Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.535) www.globecapital.com fbn-02.png
HRMS Data Correction / Updation
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team , Please help refer the correction required column in the below table . Please help correct / Update the records of below employees in adrenalin . Request you to please confirm once the changes are updated . *Emp Code* *Emp Name (As Per UID)* *Actual Last working Date* *Action Required * Aye3538 Srinivasamurthy B G 11- Jan -21 Attendance record to be removed from 12th Jan ‘21 till 31st Jan ‘21 Aye3795 Fayaz Pasha 11- Jan -21 Attendance record to be removed from 12th Jan ‘21 till 31st Jan ‘21 AYE4770 Deva Lal Gurjar 29-Nov-20 Resignation date to be updated as – 31st OCT ‘20 LWD to be updated as – 29th Nov -20 Exit Reason – Better opportunity Regards, Vivek Raj Cell - +91-8448486701 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Data correction
Product
Data Correction
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Absence, Time and Attendance
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Closed
Hi Vivek Raj, As per the below request, we will check the feasibility of updation of the below data and update you. ​ We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vivek Raj, As per the request, we have updated the data for the below points, 1) Attendance records removed for the below two employees - AYE3538 & AYE3795  from 12th Jan 2021 to 31st Jan 2021. 2) While checking the Employee - AYE4770, he has done the resignation Pullback and we cannot update the records. Please check and update. Also in future please raise a separate tickets for different modules like Resignation & Attendance. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Fwd: Escalation Mail - Intention to Separate - <EMPLOYEE_NAME/> (1CH )
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Few of the bookmarks are not captured in the mail trigger. Please help. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Ram Kommineni HR <ram.kommineni@intellectdesign.com> Date: Tue, Mar 30, 2021 at 10:00 AM Subject: Fwd: Escalation Mail - Intention to Separate - <EMPLOYEE_NAME/> (1CH ) To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> we need to add the bookmark, and one of the bookmarks is missing. Regards, Ramchandrakanth | Human Resources | Intellect Design Arena Ext : 8385 | m: +91 9176755155 e: ram.kommineni@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Sriram N <sriram.n@intellectdesign.com> Date: Tue, Mar 30, 2021 at 9:55 AM Subject: Fwd: Escalation Mail - Intention to Separate - <EMPLOYEE_NAME/> (1CH ) To: Ram Kommineni HR <ram.kommineni@intellectdesign.com> Hi Ram Is there a way Adrenalin can fix the completeness of the message by providing the Name of the resignee and the name of the person with whom the form is pending for action. ---------- Forwarded message --------- From: <hrms@intellectdesign.com> Date: Tue, Mar 30, 2021 at 3:14 AM Subject: Escalation Mail - Intention to Separate - <EMPLOYEE_NAME/> (1CH ) To: <sriram.n@intellectdesign.com> Dear Associate, This is to bring you in a kind notice that Associate (1CH ) raised a resignation request on 22-Mar-2021 . This is pending with ( ) beyond the prescribed SLA of 7 days and causing delay in the process.. Request your intervention to get these resignation approved and take timely action as needed. This process has been introduced to ensure the Resignation is approved and clearances are provided on time and to avoid any potential legal or cost exposure. Thanks & Regards Central Exit Desk This is an autogenerated mail. Please do not reply to this. -- Regards Sriram N -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification Provided
Product
Clarification
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Separation Management
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Closed
Hi Balaji Damodaran, We will check the bookmark issue with regard to resignation escalation and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As discussed we can connect on Thursday to work on the mail content builder queries and will update you accordingly. Regards, Jayakrishnan. N Product Support
Employment status update
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay As discussed, The below employment status reflecting 0 in the QCR_109 report. Hence request you to update the employment status as mentioned below. Staffid EmployeeName Employee Job Status 18T Tej Kiran Besetti Vendor 1GK Symrone Kiren Johal Confirmed 1UB Leonardo Ginting Confirmed Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Employee status update through backend
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Service Request
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Employee Movement
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Hi Balaji Damodaran, We will analyse the issue for the reported employees on employment status showing as 0 and will share the updates with you.  Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As requested we have updated the mentioned employees status as given below. kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Sukriti Sethi (P3059) raised Intercity claim
Sukriti Sethi (P3059) raised Intercity claim but she forgot to add a bill  and her Reporting manger Reject the same. now she unable to re-apply or edit the same claim request. Kindly check and help for the same
Clarification
Customization
Clarification
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Claims & Reimbursement
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11564, Hi Pratap Singh, we understand that the Sukriti Sethi (P3059) raised Intercity claim but she forgot to add a bill  and her Reporting manger Reject the same. now she unable to re-apply or edit the same claim request. We will check the feasibility and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, ​As discussed over call, Please check with the Employee - Sukriti Sethi (P3059)   to raise a new Intercity Claim as the rejected record cannot be modified. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
To Hide two FFF code in miscellaneous field
Hi Team, Could you check the possibility of Hiding two drop down from the miscellaneous field in employment details form: 215 Medical Scribing Operations 220 Coding Svcs Thanks, Ansu Singh
Clarification given
Product
Clarification
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Employee Movement
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, As discussed, we understood that you would like to hide mentioned drop down option which is present in FFF code filed. We have taken the connection and will check the feasibility and update the status. ​Thanks & Regards, Greeshma
how to use of iReporter
Dear Team, how to use iReporter. please guide me. 
Clarification provided ireporter
Product
Clarification
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Monthly Reports
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, ​ As we have discussed over the phone, Please request you to contact rohit for the ireporter training ​ Varatharajakrishnan Kasiviswanathane