subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 19 values | cf_sub_modules stringclasses 79 values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2 values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
Need to disable to leave request form due to year end activity. | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Nitin Salunke
T: (+91) 022 - 23029200 Extn: 9054
www.ageasfederal.com<http://www.ageasfederal.com>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
<br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Freeze Module option recommended | Product | Configuration | null | Security | null | null | null | Resolved | Hi Nitin Salunke, With reference to our discussion, please make use of the Freeze Module option which will not allow the employees to raise Leave requests, Please select Transaction and then submit the same. Regards Wasim |
FW: No shift roster upload | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Please help.
Regards,
Radhakrishnan (RK)
[cid:image001.png@01D72637.CE710890]
From: Mohd Adriane bin Haji Mohd Dinainah <adriane.dinainah@comquest-brunei.com>
Sent: 31 March, 2021 2:11 PM
To: hrmssupport <hrmssupport@comquest-brunei.com>
Subject: No shift roster upload
[cid:5e1ff5e0-ea11-4830-b1fd-4c8852e02df9]
Regards,
Mohd Adriane Hj Mohd Dinainah
Asst. Operations Manager - Contact Center Operations
Email: adriane.dinainah@comquest-brunei.com<mailto:adriane.dinainah@comquest-brunei.com>
www.comquest-brunei.com<http://www.comquest-brunei.com>
Comquest Sdn. Bhd.
Unit- 28, Block A, Haji Munchit & Hajah Dayang Rapiah Complex,
LOT 31473, Kampong Jaya Setia Berakas, Bandar Seri Begawan BB 2713.
[cid:image001.png@01D62835.A4E7A2F0][cid:image002.png@01D62835.A4E7A2F0]
[E-mail Signature]
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Please check now. | Product | Configuration | null | Manage Employees | null | null | null | Closed | Hi,
Please check now.
Regards,
Deepan.M
+91-9940080856
[adrenalin]
|
Mark "Do not Rehire" case | Hi, Pls mark Do not Rehire to employee code(57545) and confirm once it done. | we have updated Do not hire as 'Yes' for the mentioned employee. | Product | Data Correction | null | Separation | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, ASs per your requirement we will do the changes and update you. Regards, Veerapandian R, Hi Vasudev Tyagi, As per your requirement we have updated Do not hire as 'Yes' for the mentioned employee. Please check from your end and let us know. Regards, Veerapandian R |
Official Email ID | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi pls check urgently as his official email ID in not reflecting in employee dump.
Employee_ID
FullName
Mail_ID
60241
Abhijit Karmakar
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| mail id correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, we have observed the Employee has updated their contact details without the Company Mail Id, hence the master data has been updated blank mail id and the same is not reflected in the report. Now the same has been rectified through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
Activity Trigger for Clearance Scheduler Failed | Error Message showing as DateTime : 3/31/2021 11:00:31 AM; 'System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. --- AeS.Utility.AdrenalinSystemException: Activity owner not found (or) inactiveAPL15473,APL34076, at AeS.EmployeeSeparation.IL.SepActivityTrg.schedule(AeS_SessionInfo AeS_SessionInfo) --- End of inner exception stack trace --- at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at System.Reflection.MethodBase.Invoke(Object obj, Object[] parameters) at AeS.SchedularService.Scheduler.LoadAssembly(AeS_SCHInfo objAeS_SCHInfo, String AssemblyName, String ClassName, String MethodName, String SchedulerParam, String IntimationMailID, String strRerun, String strTranID, DataTable dt, String ThID, String schType, String strSchedulerID, String strSchInfoNeed)' | mapping not available | Product | Configuration | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, From the error message, we understood that the activity owners are not available (or) the employee is inactive and hence the scheduler gets failed. Post verification of upload process, we will check this and update you. Thanks and Regards, Dhivya . V, Dear Vidyasagar, In general, the below highlighted error will get populate when the role player mapping was available (or) the respective role player is inactive. With reference to the employee APL15473,we observed that the IT clearance facilitator is not available. Request you to please ensure that the role player mapping is available in all the 7 role players like Account, HR and IT Clearance and HR FAC etc. Please do the mapping and verify the schedulers and let us know in case of any concerns. Note : Post analysis we observed only 1 role player in IT clearance and not all parameters were mapped. Thanks and Regards, Dhivya . V |
Empower portal is Slow | The Empower portal is very slow, everytime i have to logout and login as it is hanging. | Provided the clarification. | Product | Clarification | null | Setup HRMS | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Murali Raju,
We have checked the reported concern and found that the HRIS portal is working fine from our end.
Please refer the ticket - 11498 , Sonali raised slowness in PMS module and we have taken the connection and informed to check through outside of office network.
The portal is working fine from outside of the office network confirmed by Sonali and so we have suggested to check with your IT team regarding any firewall protection.
Please follow the previous ticket for the update.
Regards,
Amudhan K |
rdl of Current Payslip not working | While running HSPP Payslip for current month, report not running and session gets logout automatically. Shared the same to Rohit San from adrenalin. | Clarification provided | Product | Clarification | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.96 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rakesh Mishra, The upgraded version has not been hand overed to support team. As discussed the issue has been resolved. Please check from your end and let us know. Regards, Veerapandian R, Issue is still there and rohit is working I believe. Please help us to escalate and to resolve the same.
, Hi Rakesh Mishra, Since the handover was not yet done the implementation team is working on the issue. As discussed over the call please contact Rohit for the status of the issue. Regards, Veerapandian R, Dear Veera San,
Yes issue has been resolved you can close the ticket.
Rohit San, As discussed sharing the help desk mail for your reference.
Regards,
Rakesh Mishra
|
RE: Data Upload - Shift Roster l COMQUEST | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Deepan,
All the mentioned associates should have ONLY data upload option only.
Regards,
Radhakrishnan (RK)
[cid:image003.png@01D7262C.00974890]
From: Deepan Murugan <deepan.m@myadrenalin.com>
Sent: 31 March, 2021 12:45 PM
To: Radhakrishnan [RK] <rk@comquest-brunei.com>
Cc: COMQUEST HR <hr@comquest-brunei.com>; Anish Samuel <Anish.S@myadrenalin.com>; Rameshkumar J <rameshkumar.j@myadrenalin.com>
Subject: RE: Data Upload - Shift Roster l COMQUEST
Hi,
Can you please raise fresh desk ticket.
We have given the access for all the employees, we have added 1033 employee in role and we have given full parameter rights.
If required to limit the access navigate in "Manage role layer form" and remove the unwanted parameter in Shift Admin role.
[cid:image004.png@01D7262C.00974890]
Regards,
Deepan.M
+91-9940080856
[adrenalin]
From: Radhakrishnan [RK] <rk@comquest-brunei.com<mailto:rk@comquest-brunei.com>>
Sent: 31 March 2021 09:41
To: Deepan Murugan <deepan.m@myadrenalin.com<mailto:deepan.m@myadrenalin.com>>; Rameshkumar J <rameshkumar.j@myadrenalin.com<mailto:rameshkumar.j@myadrenalin.com>>
Cc: COMQUEST HR <hr@comquest-brunei.com<mailto:hr@comquest-brunei.com>>
Subject: RE: Data Upload - Shift Roster l COMQUEST
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
+IDs
Emp No
Employee Name
1019
MD ADRIANE BIN MD DINAINAH
1033
NOR HARYANNIE BINTI PANJANG
1096
FATIN ZAKIAH BINTI ZAKARIA
1134
DYG SITI SUZANAH BTE AWG HAJI CHUCHU
Regards,
Radhakrishnan (RK)
[cid:image007.png@01D7262C.00974890]
From: Radhakrishnan [RK]
Sent: 31 March, 2021 11:39 AM
To: deepan.m@myadrenalin.com<mailto:deepan.m@myadrenalin.com>; Rameshkumar J <rameshkumar.j@myadrenalin.com<mailto:rameshkumar.j@myadrenalin.com>>
Cc: COMQUEST HR <hr@comquest-brunei.com<mailto:hr@comquest-brunei.com>>
Subject: Data Upload - Shift Roster l COMQUEST
Hi Deepan/Ramesh,
Please give data upload access to the following associates to upload shift roster.
Regards,
Radhakrishnan (RK)
[cid:image007.png@01D7262C.00974890]
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| We have created new group and given the right | Product | Clarification | null | Manage Employees | null | null | null | Closed | Hi,
We have created new group and given the right. Please validate from your end and raise fresh desk ticket
Regards,
Deepan.M
+91-9940080856
[adrenalin]
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
You should be able to upload the files. Please check & confirm.
Regards,
Radhakrishnan (RK)
[cid:image001.png@01D72B09.92FD68E0]
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
There's an error popup once I tried to upload the Shift Roster Cloud. Herewith, I attached the file that I'm trying to upload in HRMS for your reference. Please assist if there is invalid format in the template that need to be amended.
[cid:78a27053-a45e-447e-b5d5-a6ac30cb28f8]
Thank You,
Regards,
Mohd Adriane Hj Mohd Dinainah
Asst. Operations Manager – Contact Center Operations
Email: adriane.dinainah@comquest-brunei.com
www.comquest-brunei.com
Comquest Sdn. Bhd.
Unit- 28, Block A, Haji Munchit & Hajah Dayang Rapiah Complex,
LOT 31473, Kampong Jaya Setia Berakas, Bandar Seri Begawan BB 2713.
[cid:image001.png@01D62835.A4E7A2F0][cid:image002.png@01D62835.A4E7A2F0]
[E-mail Signature]
________________________________
, Hi,
Please close the Data upload form access, and raise new ticket for new concern share the excel sheet along with the new ticket.
Regards,
Deepan.M
+91-9940080856
[adrenalin]
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Good Evening Adriane,
The format that you had uploaded wasn't in alignment with system requirements, I can see General/Custom formats in excel. Please go through the following link for your reference.
https://comquestbrunei1-my.sharepoint.com/:v:/g/personal/ayunie_comquest-brunei_com/Efiqkh-cNI9Igdubp68p9cIBooFCwm3D9CLOV7SxYTJWVg
Regards,
Radhakrishnan (RK)
[cid:image001.png@01D72BE9.CDCD09E0]
|
notice period not edit on employee moment | Dear Team, we are trying to change notice period of employee it's change on our side but not show on employee side after correction. employee code - 14048, 19022 | clarification provided regarding notice period | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11459, Hi Sandeep Jangid, Based on your concern regarding trying to change notice period of employee it's change on our side but not show on employee side after correction. we will check and update you the same., Hi Sandeep Jangid, Based on your concern, the mentioned employees resignation transactions are raised before the notice period changes, so that, the same changed notice period value is not reflecting. |
Financial year updation in ESI Slab | Dear support, Kindly check the financial year setting updated in ROOTS Environment. | FY Change done | Product | Patch Deployment | null | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi ROOTS IT, As discussed over the phone, the financial year change will be done through patch deployment in system in the April month. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, We have not got any update on the reported query. Once the below mentioned prerequisites has been completed kindly re-open the ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear support, Both DB and App backup done . Kind information that we are not using tax components. Kindly change ESI dates through Application not by patch . It is our request, Hi ROOTS IT, Based on your request, we have changed the FY in the system and it is reflecting correct in the Global Parameters for ESI SLAB. The same has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Integration Failed - Amiya Dwivedi (22393) - Expenses ID TE2021/00040 | Integration Failed Amiya Dwivedi (22393) Travel Expenses ID - TE2021/00040 | When accessing the travel expense form using the tile icon, it is redirecting to the old travel expense form URL. Due to this the expense category and expense type details were not captured in expense mode detail table for travel expense integration. Now we have provided the URL fix for the travel expense form. | Customization | Patch Deployment | null | Travel Expense | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11642, Hi Madan Mohan, We understand from the statement that the integration has been failed. We will check with the team internally and will update you on this. Thanks, Sumithra., Hi Madan Mohan, We regret for the delay in providing solution. We are checking the reason behind the null values getting stored in exp_type column of customization table of claims integration to get this fixed on permanent basis. Please provide the view framesource screenshot of the travel expense form as requested by Mr. Siva. We will keep you posted on this further. Thanks, Sumithra., Hi Madan Mohan, Travel expense integration has been fixed for id 22393. We have provided the permanent fix also. Please check the same and update us for any assistance if required. {\status\:\true\,\msg\:\Success!!!\,\Journal\:\JBN00018011\} Thanks, Sumithra. |
Unable to upload the Aadhar No | Dear Vijaya, I am unable to upload the Aadhar Number of below mentioned employee's through "Data Upload" option.
Employee Code
Aadhar No
UAN Number
Upload Status
17273
877602433376
~The given Aadhar No is not mapped with Old EmployeeID~ while trying to insert
17353
656946731263
~The given Aadhar No is not mapped with Old EmployeeID~ while trying to insert
Thanks, 8585059226 | Aadhar no updated in the backend the mentioned employees | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10633, Hi Sandip Chanda, For the below query, we have found the reported employees are rehired employee's, So the old records not updated in the Aadhar no Hence the error occurred, Now our end We have updated the Aadhaar No in the old employer's record from our end. Kindly your end tries to uploads the data and share feedback. Thanks and Regards Vijayakumar k |
Holiday Update for Custom Employees 643 | For the attached list Holiday is not updated on 29th Mar 2021 Let us know the reason | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Good Morning. We understand that for the attached employee list the Holiday is not updated on 29th Mar 2021. We will Analyze and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vidyasagar, Post Analysis, we have observed that for the given employees List for the date - 29th Mar 2021 the shift is not updated as holiday. Please check the "SHIFT TRANSACTION" form for all these employees for 29th Mar 2021 and it is not declared as HOLIDAY and they are mapped to some SHIFT which is a working day. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Transaction pending error | Dear TEam, in Contact Detail form Transaction pending error is coming for employee NBHC06053 ^ Yadbir Singh Regards, Supulaxmi Konar Hr-Operation | Backend Update | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, This issue was resolved on previous ticket raised by Mr.Manoj. A transaction was stuck in queue table hence it was showing transaction is pending for approval. Now we have removed the transaction from queue table. Henceforth you will be able to update contact details. Screenshot appended for reference. Please check and confirm. Regards, Judhistira.M |
Changes required in Employee module and Appraisal calendar | Dear Team, We request you to do the below changes in our Adrenalin employee module and Appraisal calendar. 1. Resignation approval : Both functional manager and reporting manager should approve the resignation request. 2. Leave: Two level approvals – Reporting manager and functional manager should approve the leave request raised by our employees. 3. Appraisal – once appraisal is completed, mail with rating status for goals should be sent to both the reporting manager and functional manager. Currently only reviewer is marked in the trigger mail. Thanks & Regards, Suresh M 7904659552 | We have configured the workflow for the Leave request, Record Resignation, and for self-appraisal form. | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Team,
Our query on Appraisal calendar is not resolved completely, could you please reopen the ticket.
Thanks & Regards,
Suresh M | Human Resources |
Jasmin Infotech Private Limited,
No. 119,Velachery - Tambaram Road,
Pallikaranai, Chennai 600 100
Tel: 044 - 6666 9600 Extn: 1069
"Information in this email is proprietary and Confidential to Jasmin Infotech Pvt. Ltd. Any use, copying or dissemination of the information in any manner is strictly prohibited. If you are not the intended recipient, kindly destroy the message and please inform to us."
, Hi Suresh M, Please connect to the below link. https://fastsupport.gotoassist.com/858220365 Regards, Niraikalai , Hi, Thanks for your mail. I am on leave today. Please note that response to your mails will be delayed. Thanks. Karunanidhi E
, Hi Suresh M, As discussed over the call, We have done the configuration for the self-appraisal form the Notification will go Reporting and Functional Manager. Please check and confirm., Dear Niraikalai, For the Self appraisal form the mail notification is not triggered to Reporting manager, functional manager and employee too. Please do the needful at the earliest. Thanks & Regards, Suresh M, Hi Suresh M, Requesting you to raise a new ticket for the reported concern. The reported concern is to mark the CC for the reporting manager. |
WFH balance reflecting negative even though negative balance configuration is set to "NO" | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
WFH balance reflecting negative even though negative balance configuration is set to "NO". Kindly check & confirm. We are facing this issue every month.
Emp ID
Employee Name
Status
Leave Type
Entitled
Carried Over
Utilized
Deficits
Truncate
Encashed
Balance
22507
Dasaian Joseph Xavier
Confirmed
WFH:Work Form Home
140
0
142
0
0
0
-2
23012
Shrey Azad
Probationer
WFH:Work Form Home
27
0
28
0
0
0
-1
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72723.60B062F0]
***************************************************************************************************************************************************************************************************
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Thank you.
| Leave type has data issues due to back end corrections and multiple credits & debits | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Shweta Ghule Shankarrao, We need to check the transactions to know when the leaves were raised. We will verify the same and will update you on this. Thanks, Sumithra., Hi Shweta, As informed today, WFH and Comp-off leave cannot be referred to in this report. For Comp-off, it is a special leave type that has a request and then credit process on approval with validity for each comp-off. Comp-off cannot be referred to in this report as this is a report designed for regular leave types as per your requirement. For WFH, as highlighted to you by Gopal also earlier, there are many debits and back-end corrections that have happened which has led to data issues and the report cannot be used for this leave type. As a standard process, WFH is ideally tracked via Attendance Regularization. However, we understood the reason for choosing this leave-type approach. Also, as explained over call, there were many manual adjustment debits during pending approvals that have caused a negative opening balance. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
Not able to update Mobile no. of Yadvir Singh-NBHC06053 | Dear Team, Please refer below mentioned screen shot in which I am not able to update mobile no. of Yadvir Singh-NBHC06053 Please do the needful. | Backend Update. | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Manoj, We understand that you are unable to update mobile number of Emp-NBHC06053 in contact details form. We will check and update you on the status shortly. Regards, Judhistira.M , Hi Manoj, As checked, a transaction was stuck in queue table hence it was showing transaction is pending for approval. Now we have removed the transaction from queue table. Henceforth you will be able to update contact details. Screenshot appended for reference. Please check and confirm. Regards, Judhistira.M |
RE: CL credit for GETs | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
For EE 23060 to 23075 only SL & PPL balance is reflecting. CL balance have not credited for these employees for the month of March 2021. Their DOJ is 01-March 2021.
Kindly check & confirm.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72723.51682F80]
***************************************************************************************************************************************************************************************************
DISCLAIMER:
“IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”.
***************************************************************************************************************************************************************************************************
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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(i) destroy this message if a facsimile or (ii) delete this message
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Thank you.
| Credit not happened for 2 employees alone, unable to find RCA | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Shweta Ghule Shankarrao, We understood from the query that certain employees have not been credited with CL for the month of march. We will check the transactions and will update you on this. Thanks, Sumithra., Hi Shweta, We found that credit has happened for the reported employee on 1st April 2021. PFB Leave balance report for your reference. Emp ID Employee Name DOJ Leave Type Entitled Carried Over Utilized Deficits Truncate Encashed Balance 23060 Meenakshi Kishor Kharwade 01-Mar-21 CL:Casual leave 12 0 0 0 0 0 12 23075 Swapnil Sinha 01-Mar-21 CL:Casual leave 12 0 0 0 0 0 12 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi ,
CL leave type to be credited on DOJ and same has not happened for GETs. They have not got credit for March 2021.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72D28.86F601D0]
, Hi ,
CL leave type to be credited on DOJ and same has not happened for GETs. They have not got credit for March 2021.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72D28.86F601D0]
, Hi Shweta, We have processed credit via the back end for these 2 employees and moved the credit of last year to PP balance. Request you to please check the report now and share your feedback. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham,
Still CL leave type is not reflecting in the report.
[cid:image003.jpg@01D72FB0.195772F0]
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image002.png@01D72FB0.148E2B10]
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Gowtham,
Still CL leave type is not reflecting in the report.
[cid:image003.jpg@01D72FB0.195772F0]
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image002.png@01D72FB0.148E2B10]
, Hi Shweta, We assumed that only reported 2 cases had the issue, hence, had resolved only for those cases earlier. Now we have resolved for all 15 other cases also who had joined on 1st March 2021. Please check the report now and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi,
Below issue has been resolved.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72FC1.210CA770]
|
FY Setting | Hi, Pls let us know the process for New Financial setting 2020-21 | FY Patch deployed | Product | Patch Deployment | null | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rekesh Prasad, As discussed over the call we will check on the reported query and update you. Regards, Veerapandian R, Hi Rekesh Prasad, We have deployed the FY patch for 2021. Please check from your end and let us know. Regards, Veerapandian R, This is done. Thanks Pls close the ticket |
Emergency | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Please provide us immediate support for emergency situation.
Candidate portal is not working properly.
https://hcm.myadrenalin.com/candidate/LoginPage.aspx?obj=0qKjcPeCekU1P1ERJbACoQ%3D%3D
*Thanks and Regards,*
*Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune*
Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH
Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* |
www.ayefin.com
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
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====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
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communication is strictly prohibited. If you have received this
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(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Offer Management | null | null | null | Closed | Dear Team,
Kindly find below challenges while applying & uploading documents through
candidate portal,
- Candidate application mails and password going in spam & junk mailbox,
- All documents need to upload at one go (Any insufficiency causes
resubmission of all document again)
- Candidate portal doesn’t accept resumes or any file with special
character name.
- Mobile support is poor and candidate not able to upload through mobile
- Session expires too soon and refreshing session shows error *(404 -
File or directory not found)*
*Regards,*
*Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune*
Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH
Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* |
www.ayefin.com
*, Dear Team
Hope you are doing great!!!
We are incurring huge business loss due to this issue.
Kindly address the problem on priority.
The new joinees are waiting to upload their documents on the candidate
portal. More wait here might risk candidate-dropout.
On Thu, Apr 1, 2021 at 7:37 PM Adrenalin eSystems LTD <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> There is a new comment in the ticket submitted by Saurabh Soni to Support
> Center
>
> Comment added by : Saurabh Soni
>
> Comment Content:
> Dear Team,
>
> Kindly find below challenges while applying & uploading documents through
> candidate portal,
>
>
> - Candidate application mails and password going in spam & junk
> mailbox,
> - All documents need to upload at one go (Any insufficiency causes
> resubmission of all document again)
> - Candidate portal doesn’t accept resumes or any file with special
> character name.
> - Mobile support is poor and candidate not able to upload through
> mobile
> - Session expires too soon and refreshing session shows error *(404 -
> File or directory not found)*
>
>
> *Regards,*
> *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune*
> Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH
> Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* |
> www.ayefin.com
>
>
> , Hi Saurabh Soni, We understand that you are facing problem in the candidate Portal with the below points. We will check internally with the Product Team and update you the status. Candidate application mails and password going in spam & junk mailbox, All documents need to upload at one go (Any insufficiency causes resubmission of all document again) Candidate portal doesn’t accept resumes or any file with special character name. Mobile support is poor and candidate not able to upload through mobile Session expires too soon and refreshing session shows error (404 - File or directory not found) Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team
Hope you are doing great!!!
Please let us know the closure deadline for this issue.
Grateful for your support.
On Fri, Apr 2, 2021 at 10:02 AM Iswarya Saravanan <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Saurabh Soni,
>
> We understand that you are facing problem in the candidate Portal with the
> below points.
> We will check internally with the Product Team and update you the status.
>
>
> - Candidate application mails and password going in spam & junk
> mailbox,
> - All documents need to upload at one go (Any insufficiency causes
> resubmission of all document again)
> - Candidate portal doesn’t accept resumes or any file with special
> character name.
> - Mobile support is poor and candidate not able to upload through
> mobile
> - Session expires too soon and refreshing session shows error *(404 -
> File or directory not found)*
>
>
> *Thanks & Regards,*
> *Iswarya.S*
>
> *Adrenalin eSystems Limited*
> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
> Park |
> Siruseri | Chennai – 600130.
> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
>
> On Thu, 1 Apr at 7:46 PM , Nirvesh Mehrotra <nirvesh.mehrotra@ayefin.com>
> wrote:
> Dear Team
>
> Hope you are doing great!!!
>
> We are incurring huge business loss due to this issue.
>
> Kindly address the problem on priority.
>
> The new joinees are waiting to upload their documents on the candidate
> portal. More wait here might risk candidate-dropout.
>
> On Thu, Apr 1, 2021 at 7:37 PM Adrenalin eSystems LTD <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> There is a new comment in the ticket submitted by Saurabh Soni to Support
>> Center
>>
>> Comment added by : Saurabh Soni
>>
>> Comment Content:
>> Dear Team,
>>
>> Kindly find below challenges while applying & uploading documents through
>> candidate portal,
>>
>>
>> - Candidate application mails and password going in spam & junk
>> mailbox,
>> - All documents need to upload at one go (Any insufficiency causes
>> resubmission of all document again)
>> - Candidate portal doesn’t accept resumes or any file with special
>> character name.
>> - Mobile support is poor and candidate not able to upload through
>> mobile
>> - Session expires too soon and refreshing session shows error *(404 -
>> File or directory not found)*
>>
>>
>> *Regards,*
>> *Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune*
>> Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH
>> Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* |
>> www.ayefin.com
>>
>>
>> , Hi Team, Good Morning. As discussed over call now, we will check with the below points on priority and update you. Candidate application mails and password going in spam & junk mailbox, - Check internally and update you. All documents need to upload at one go (Any insufficiency causes resubmission of all document again) - Post Document checklist upload Candidate portal doesn’t accept resumes or any file with special character name. - As per product functionality it will not allow to upload with the special characters but will check internally with the Product team and update you. Mobile support is poor and candidate not able to upload through mobile - We will login and check the issue and if possible please share the screenshot of errors. Session expires too soon and refreshing session shows error (404 - File or directory not found) - Internal Team is working on that and will update you once resolved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Saurabh Soni, Post discussion with our Internal Product Team, please find the inline comments below Candidate application mails and password going in spam & junk mailbox - Please check the whether the candidate From Mail ID are Trusted Mail ID’s and if not the mails will be directed to the spam or Junk. All documents need to upload at one go (Any insufficiency causes resubmission of all document again) – Technically the team is handling the File Memory storage technique for storing the files in the database and they are unable to spilt the documents and save it in the database. They can only push the document to the database at one go so they are handling this logic to push all the 22 document in one go to the database. (Technically not possible to handle this). Candidate portal doesn’t accept resumes or any file with special character name. – As discussed with Product Team, Special character are not allowed due to Vulnerability reason(Data Injection) as we are maintaining the data in the cloud database. Mobile support is poor and candidate not able to upload through mobile – Please provide us some time and also if possible attach the screenshot along with the Mobile Time to fetch the log to check the issue in detail. We will check with the Mobile Team and update you. Session expires too soon and refreshing session shows error (404 - File or directory not found) – Our internal cloud team have resolved this issue and please don’t refresh the screen and login with this URL : https://hcm.myadrenalin.com/candidate/redirectpage.aspx?companyid=AYE Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team,
Please find below remark against each pointers,
- *Candidate application mails and password going in spam & junk mailbox** -
Please check the whether the candidate From Mail ID are Trusted Mail ID’s
and if not the mails will be directed to the spam or Junk.*
(All mail IDs are genuine and we have also checked with our personal mail
ID, Every mail from HRMS is going to spam & junk mailbox only)
- *All documents need to upload at one go (Any insufficiency causes
resubmission of all document again) **– Technically the team is handling
the File Memory storage technique for storing the files in the database and
they are unable to spilt the documents and save it in the database. They
can only push the document to the database at one go so they are handling
this logic to push all the 22 document in one go to the database.
(Technically not possible to handle this).*
(Submitting all documents in one go is huge task for all candidate, We have
also tried to upload all documents but not able to submit and facing the
same issues. Please schedule show demo on this)
- *Candidate portal doesn’t accept resumes or any file with special
character name**. – As discussed with Product Team, Special character
are not allowed due to Vulnerability reason(Data Injection) as we are
maintaining the data in the cloud database. *
(Most of the candidates saves their resume and documents with unique name
which contains special characters, It will be difficult to ask every
candidate to rename their files before uploading)
- *Mobile support is poor and candidate not able to upload through
mobile **– Please provide us some time and also if possible attach the
screenshot along with the Mobile Time to fetch the log to check the issue
in detail. We will check with the Mobile Team and update you.*
(Pending response from Adrenalin)
- *Session expires too soon and refreshing session shows error **(404 -
File or directory not found) **– Our internal cloud team have resolved
this issue and please don’t refresh the screen and login with this URL**
: **https://hcm.myadrenalin.com/candidate/redirectpage.aspx?companyid=AYE
<https://hcm.myadrenalin.com/candidate/redirectpage.aspx?companyid=AYE> *
Noted
*Thanks and Regards,*
*Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune*
Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH
Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* |
www.ayefin.com
*, Hi Saurabh Soni, Good Noon. We have verified the below point with our internal Mobile Team and they are requesting for the Error screenshot along with the Mobile Time to fetch the log to check the issue in detail. So that they can resolve the issues reported in the Mobile Application in offer management. Please do the needful. Mobile support is poor and candidate not able to upload through mobile – Please provide us some time and also if possible attach the screenshot along with the Mobile Time to fetch the log to check the issue in detail. We will check with the Mobile Team and update you. (Pending response from Adrenalin) Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya,
Please revert on other issues,
Also requesting you to schedule call.
*Thanks and Regards,*
*Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune*
Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH
Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* |
www.ayefin.com
*, Hi Saurabh Soni, Good Morning. As discussed now, we will check with our Internal Team and we can schedule the call on Thursday. Please provide your availability and update the timing for the call. We will discuss and send you the call invite for Thursday. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Saurabh Soni, Good Morning. As discussed, please send us the google meet link by 12.00 P.M as per the schedule to discuss the below issues. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team,
Please find below meeting link on 12.00,
To join the video meeting, click this link: meet.google.com/fut-vcdi-svi
*Thanks and Regards,*
*Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune*
Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH
Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* |
www.ayefin.com
*, Dear Team,
As discussed over call requesting you to arrange demo call will full flow
of candidate journey in HRMS from candidate Application in candidate portal
till onboarding.
Kindly schedule the call as soon as possible.
*Thanks and Regards,*
*Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune*
Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH
Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* |
www.ayefin.com
*, Hi Saurabh Soni, Thank you for the mail. Will discuss internally and will update you as soon as possible. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Saurabh,
We have raised the request of Complete flow ( From Candidate Portal – Employee On-boarding) internally. We will discuss with the team on this and schedule the session accordingly at the earliest.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> |
Ph : 044-30247441 | Mob : 7299201820
"I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>"
, Hi Saurabh Soni, As discussed over call with Mr. Nirvesh, we will discuss internally and confirm the schedule timings by tomorrow. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Saurabh Soni, As discussed over call, please schedule the Demo by Monday morning - 11:30 A.M to 12:30 P.M also please share us the google meet link to join the same. Our team will walkthrough the Complete process flow ( From Candidate Portal – Employee On-boarding) in the AYE UAT server so that it will not affect any Live Transactions. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Time is confirmed from our end.
@Saurabh : Kindly share the invite with all participants.
On Fri, Apr 16, 2021 at 4:23 PM Iswarya Saravanan <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Saurabh Soni,
>
> As discussed over call, please schedule the Demo by Monday morning - 11:30
> A.M to 12:30 P.M also please share us the google meet link to join the same.
>
> Our team will walkthrough the Complete process flow ( From Candidate
> Portal – Employee On-boarding) in the AYE UAT server so that it will not
> affect any Live Transactions.
>
> *Thanks & Regards,*
> *Iswarya.S*
>
> *Adrenalin eSystems Limited*
> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
> Park |
> Siruseri | Chennai – 600130.
> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
>
> On Thu, 15 Apr at 7:20 PM , Iswarya Saravanan <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Saurabh Soni,
>
> As discussed over call with Mr. Nirvesh, we will discuss internally and
> confirm the schedule timings by tomorrow.
>
> *Thanks & Regards,*
> *Iswarya.S*
>
> *Adrenalin eSystems Limited*
> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
> Park |
> Siruseri | Chennai – 600130.
> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
>
> On Thu, 15 Apr at 2:27 PM , Adrenalin eSystems LTD <
> myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Saurabh,
>
> We have raised the request of Complete flow ( From Candidate Portal –
> Employee On-boarding) internally. We will discuss with the team on this and
> schedule the session accordingly at the earliest.
>
> *Thanks & Regards,*
> *Dhivya.V*
>
> *Adrenalin eSystems Limited *
> *06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
> Park | *
> *Siruseri | Chennai – 600130.*
> *Email: dhivya.v@myadrenalin.com <dhivya.v@myadrenalin.com> |*
> *Ph : 044-30247441 | Mob : 7299201820*
>
> "I am keen to know that if you have any suggestions for improvement or
> feedback on the services rendered by me. Please feel free to let my
> manager, Mr. Balakumaran; know about the quality of services provided by
> me. My manager can be contacted at "*Balakumaran.V@myadrenalin.com
> <Balakumaran.V@myadrenalin.com>*"
>
>
> , Dear All,
Please find our feedback, post discussion and working with our internal team .
1. Candidate Emails to Junk : Emails are flagged as spam at the incoming mail server or in the spam filters of the recipient address. The emails that are tagged as Spam in the recipient inbox is not configurable from the sender’s end. Hence the mail settings can be configured only from the individual email inbox.
2. Special Characters on Resume : For the security purpose (or) vulnerability issues, we will not allow special characters in certain areas, in our application as well as candidate portal. These special characters have certain special meaning to the file system (or) the operating system in technical terms (ex : Sql Injection (or) unauthorized users accessing the HRMS data).
3. Label on Resume Upload : Currently we have modified the label such that file to be uploaded as ‘<=2 MB’ instead of ‘<=2KB’. Please verify and let us know.
4. Upload field in Document Checklist : We have reported this issue with our internal team and coordinating with them, will share you the tentative date for closure soon.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> |
Ph : 044-30247441 | Mob : 7299201820
"I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>"
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Dhivya,
Please confirm closure timing for below point,
- *Upload field in Document Checklist :* We have reported this issue
with our internal team and coordinating with them, will share you the
tentative date for closure soon.
*Thanks and Regards,*
*Saurabh Soni | Manager – HR| Aye Finance (P) Ltd. | Pune*
Regional Office: 4th Floor Clover Metropole, NIBM Road, Kondwa, Pune – MH
Mob: 8770527606 | *saurabh.soni@ayefin.com <saurabh.soni@ayefin.com>* |
www.ayefin.com
*, Dear Team,
Regret the delay in response.
With reference to Document check list, product is limited to choose the file and complete the transaction during the submission of form. Hence we are unable to retrieve the already uploaded documents after the alert message.
We understood that this challenge has been addressed in our next version of our product MAX, in such a way where the option to highlight, that the documents need to be uploaded, has been enabled against each document type post choosing the status in the drop down, before the alert message is thrown.
We have checked the feasibility of incorporating this feature in your current version but we are unable to do so due to technical limitations.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> |
Ph : 044-30247441 | Mob : 7299201820
"I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>"
, Dear Team
Hope you all are doing great!!!
Based on our series of interactions till now, what I infer is that the
candidate portal is inefficient to cater to our needs as per the
requirement for candidate *on-boarding*.
Only your upgraded product version (MAX) can solve some of our real-time
issues with the portal.
Kindly correct me if my inference is wrong.
Accordingly, we will take the discussion ahead.
On Fri, Apr 23, 2021 at 7:14 PM Adrenalin eSystems LTD <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> There is a new comment in the ticket submitted by Saurabh Soni to Support
> Center
>
> Comment added by : Dhivya V
>
> Comment Content:
> Dear Team,
>
> Regret the delay in response.
>
> With reference to Document check list, product is limited to choose the
> file and complete the transaction during the submission of form. Hence we
> are unable to retrieve the already uploaded documents after the alert
> message.
>
> We understood that this challenge has been addressed in our next version
> of our product MAX, in such a way where the option to highlight, that the
> documents need to be uploaded, has been enabled against each document type
> post choosing the status in the drop down, before the alert message is
> thrown.
>
> We have checked the feasibility of incorporating this feature in your
> current version but we are unable to do so due to technical limitations.
>
> *Thanks & Regards,*
> *Dhivya.V*
>
> *Adrenalin eSystems Limited *
> *06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
> Park | *
> *Siruseri | Chennai – 600130.*
> *Email: dhivya.v@myadrenalin.com <dhivya.v@myadrenalin.com> |*
> *Ph : 044-30247441 | Mob : 7299201820*
>
> "I am keen to know that if you have any suggestions for improvement or
> feedback on the services rendered by me. Please feel free to let my
> manager, Mr. Balakumaran; know about the quality of services provided by
> me. My manager can be contacted at "*Balakumaran.V@myadrenalin.com
> <Balakumaran.V@myadrenalin.com>*"
>
>
> , Please close this ticket.
On Fri, May 7, 2021, 18:50 Adrenalin eSystems LTD <
myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Saurabh Soni,
>
>
> Reminder for 10th Day for ticket ID [11736] on status as Pending Customer.
> Please confirm us with your feedback for closure.
>
>
> Regards,
>
> Adrenalin Support
>
> 11736:1025874
>
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|
Incorrect leave credit | Hi Team, We had credited annual leave in the beginning of the year for all staffs. However today all staff got an email stating 1.93 annual leave credit for the month of April and the leave balance has increased. | leave general credit | Customization | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gangamma Kekada, As per the reported query, we understood that the leave has credited in system. We will check and update the status.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi Gangamma Kekada, Unable to connect the VPN. Kindly arrange the server access. https://fastsupport.gotoassist.com/814914566 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Gangamma Kekada, As discussed yesterday with Ms. Nazia, we have freezed the Leave Module in system so that the employee cannot utilize the Leave Balance in system. Kindly arrange the server access on priority basis to work on the query because we are unable to connect the VPN in our system. https://fastsupport.gotoassist.com/814914566 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Gangamma Kekada, As discussed over the phone with Ms. Nazia, she has enabled the Leave General Credit scheduler on Mar 08, 2021 for making the automatic credit for Anniversary Leave (AL) in system. However, for the Annual Leaves, as per system defined, the general credit has been defined on Monthly Basis and on 01st Jan 2021, the Leave Credit has been done in the system through Leave Balance Adjustment upload manually for the entire year. Since the Leave Credit Configuration has defined in system with Monthly Basis, the Leave Credit has happened on April month. We request you to download the Leave Ledger Report with From date as 01 Apr 2021 and Reason as Leave Credit. And do the Leave Balance Adjustment of credited value through data upload with the transaction type BAD to debit the credited balances. Kindly do the same and update us if any clarifications needed on the same. Note : Leave General Credit scheduler means, system will provide all the general credit balances to employee for all the leave types based on their eligibility. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Gangamma Kekada,
The reported query has been raised for analyzing the AL Leave Credit happened in the system for which we have already provided the resolutions and the RCA for the same.
For anniversary leave point requesting you to raise it as a separate ticket because RCA will be different for each queries
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com |
Goal summary report does not generate data. | Hi, The Goal summary report does not generate data. request you to fix it at the earliest. Regards, Pinkiiy Raval | Riewtype GS was previously added and customer is Full Template | Product | Data Correction | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Thank you Niraikalai |
FW: Clearances not visible in HRIS | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls check the clearance.
From: Tanmoy Bhadri
Sent: Thursday, April 01, 2021 5:21 PM
To: Jatinder Kumar Sharma
Cc: Shailender Verma; Sunny Verma
Subject: Clearances not visible in HRIS
Hi Jatinder,
Request to please check as clearances are not visible in respective clearance givers HRIS for below mentioned.
Emails attached for reference.
Emp_ID
NAME
K0145
Rekha Thakur
K0146
Payel Barat
Regards,
Tanmoy Bhadri
AVP - HR
Religare Broking Limited, GYS Prius Global, A-3/4/5, Plot no. 11
2nd floor sector 125 Noida UP 201301
T: +91 120 486 6223 | M: +91 9999410776 | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
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| transaction stuck in the queue | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, The reported SEPARATION ACTIVITY APPROVAL transactions are now reflecting in the FORMS PENDING FOR YOUR APPROVAL. Please now check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
Email ID | In Employee Creation Form Email ID is coming as abc.com Please make it as blank and mandatory | it is not feasible as it is based on the code level | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post conversation with Apollo, we understood that since personal email id's are provided in the Employee Creation form Email id column, it is not feasible to provide a single domain there. The email format in Employee Creation is based on the configuration 'Email_Format' in the Adrenalin configuration editor. We have attached the snapshot for your reference. However as discussed with you over the call, it is not feasible to make it blank as it is fetched automatically based on the code level. Thanks and Regards, Dhivya . V, Hi Vidyasagar, Post conversation with Apollo, we understood that since personal email id's are provided in the Employee Creation form Email id column, it is not feasible to provide a single domain there. The email format in Employee Creation is based on the configuration 'Email_Format' in the Adrenalin configuration editor. We have attached the snapshot for your reference. However as discussed with you over the call, it is not feasible to make it blank as it is fetched automatically based on the code level. Thanks and Regards, Dhivya . V, |
Source to be checked | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls call.
**Mandatory Details For Offer Generation
Vacancy code
SENIOR VICE PRESIDENT - BROKING.7886-215
Name of the candidate
Anshul Kandpal
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
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| clarification | Product | Clarification | null | Offer Management | null | null | null | Closed | Hi Jatin,
As discussed, please refer the attached file for Offer and Resume details of 94771?.
Thanks & Regards,
Mohamed Moosa A
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: moosa.m@myadrenalin.com<mailto:moosa.m@myadrenalin.com>
________________________________
|
Leave name change | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Kindly change the name of "Covid -19" leave to "Quarantine Leave" and configure the same as "Approved Unpaid Leave" , (Ideally leave type shouldn't have a balance however we should be able to apply any number of days as "AU")
Kind Regards,
Nuwan Deeptha Dissanayake
Deputy Manager - Human Resources
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| updated in back end | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Nuwan Dissanayake, Please provide us sometime, we will do the required changes with reference to leave names and balance configuration and share the updates with you at the earliest. Thanks and Regards, Dhivya . V, Dear Nuwan, As requested, the leave name has been changed. Also the Configuration "Allow current year negative balance" is already 'Yes', hence we have not done any changes. Please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
Urgent - Backdated leave not allowed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Gowtham,
Employee's are applying for last month leave in the system but it is not allowing whereas backdated option is enabled for all leaves. We want to give priority to employee to apply leave for last month. Pls check and let us know how to go ahead.
Gyanamayee Swain
HR IT Consultant
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Godrej Tyson Foods Limited
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| Customer requested to move all truncated balance to PP balance. | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | Hi Gyanamayee, Please accept the control request on Anydesk to guide you on the configuration to be done to resolve the reported concern of backdated leave. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee,
As discussed, awaiting your confirmation to proceed from either of below suggestions.
1. Manually move all truncated values to PP balance, so that employees can apply for last financial year.
2. Make the configuration of Reinitialization as No and let balance be debited from employee's existing current balance.
Please confirm to proceed accordingly.
Regards,
Gowtham. N
Product Support
Adrenalin eSystems Limited
Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gyanamayee, Since there is no update from your end on this, we are tagging this ticket as resolved. You can reopen the same once you get internal approval to proceed with this. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Not yet resolved so keep it open.
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
, Dear Gowtham,
Pls add all last year truncation balance to employee and connect immediately.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
, PFB.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
, Hi Gyanamayee, Tried reaching you for a remote session, your number is busy. Request you to please provide a remote session on Anydesk to do the data correction as requested by you. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , I will call you once done with my work.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
, Hi Gyanamayee, As requested, we have now moved the truncated balance of CPL to PP balance for all employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
Leave balance correction | We are trying to take leave balance report for all employees but the report is showing different values. We are truncating the leave balance every year therefore there should not be any difference. Please check. | ireport creation named as current leave balance | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, We have taken Session and verified the data. Since pay roll is goin we have kept the process in hold.We will check query once PAYROLL is closed., Hi Jery Jose P,
We have requested team for the backup of App server and DB server. Once backup activity is complete we will correct the leave balance and update you the status. , Hi Jery Jose P, As per your request ,We have created a report with the name as Current_Leave_balance to check the leave balance of employee as on date . Also the Requested you to use the Leave Balance form to check the Credit and debit done in a period of time. Kindly check the same and update us in case of clarification. |
New joiner Hans Loozekoot (118068) need to have access to self module without doing onboarding | Dear Wasim, As per our last discussion, we have created a new joiner Hans Loozekoot (118068), we would want self service module access & work flow access to approve reportings attendance / leaves for new joiner Hans Loozekoot (118068) without doing onboarding. Please get the needful done on priority and confirm once done. Regards, Kavita Kamath 9820044981 | Configuration of forms | Product | Configuration | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11723, Hi Kavita Gaurav Kamath, With reference to our discussion, we have now guided on how to Map Self user groups and also assisted in mapping the employee to his role as SMC player, please check for the transactions of his reportee's and update the status to us. Regards Wasim |
Leave Year End Policy - Bluedart | Please find the attached leave opening balance concerns and do the needful. | leave credit on join ran after the truncation | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, Please join the below session link. https://fastsupport.gotoassist.com/886159870 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Senthil kumar M S, As discussed over the phone, the Leave credit on Joining scheduler has run after the Leave Carry Forward scheduler due to which the opening balance has more than the carry forwarded balance. We have corrected the records from back end. However, in SL, PL Leave Types, employees has utilizied the leave for 2021-22FY using 2020-21FY balance. So the opening balance will be more than the carry forwaded balance. And also for CL, the FY19-20 transactions has been approved on FY20-21 and also for few employees truncation has been done manually on FY20-21 with extra balances. Due to which the opening balance is showing in Negative. Attaching the Leave Request which has been raised the leave transactions in system on 01 APR 2021. Kindly inform those users to raise the leave transactions again in system. And also we have configured the Credit configuration for CL and SL in system with the Effective From 01 Apr 2021. Based on your confirmation over the mail and phone, we have unfreezed the Leave Module and activated the Leave General Credit (running on Monthly Basis at start day) and Leave Credit On Join (running on Daily Basis at 22:00 PM). Kindly check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Self is on PL and will resume office on 10th June. Pelase contact Mr.Saravanakumar (Saravana@bluedart.com) for ERP related assistance.
|
Adharno. already exist error for Sandeep Kumar Dwivedi-NBHC02158 | Dear Team, While updating adharcard no. in employee details form of Sandeep Kumar Dwivedi-NBHC02158 it showing already exist. Please check and confirm. Adhar no. is 658738289210. Rgds Manoj Tiwari | Aadhar No removed from Old id. | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Manoj, We understand that you are unable to update Aadhar No. for Emp-NBHC02158 as it is showing Aadhar No. already exists. We will check and update you on the status shortly. Regards, Judhistira.M, Hi Manoj, As discussed over the call, 658738289210 Aadhar no. was registered with Employee's old ID-NBHC01223 hence it was showing Aadhar No. already exists. So we have removed Aadhar no from employee's old ID. Now you are able to update Aadhar No. in Employee Details Form. Please check and revert for further clarification. Regards, Judhistira.M |
candidate cannot taken to final status form | Hi, As discussed, the candidate cannot taken to final status form. the system throw errors while interview schedule submission . Request you to look into it and resolve it at the earliest. Regards, Pinkiiy Raval | final status transactions incorrectly done. Patches has been released.
ER_TA_INTERVIWE_FINAL | Product | Patch Deployment | null | Interview and Selection Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, We have already initiated the session, we will check the data from our end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the Final Status transaction has not submitted properly in the first time and also the transaction was available in the database. So when you are trying to do the Final Status, Interview Acceptance Status screen is not getting enabled. On an urgent basis, we have removed the incorrect transactions from back end (Internal Reference Table : ER_TA_INTERVIWE_FINAL). Post removing the same, the Interview Acceptance Status screen has enabled. Since this has been already identified as an issue in the product, we need to deploy the patches. The patches has the dependencies of more than 50 so we need to promote the bundle patches in system. Hence requesting you to kindly inform your IT Team to take the Live DB and Application Folder Back UP in the system. And also we required the application downtime of maximum one hours. Requesting you to share the date and time in advance for scheduling the session to promote the patches. In case of any clarifications needed on the same, kindly revert to us. Patch ID : PatchCollationTAS2.0_TillQA_61_31Jan2021 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the Final Status transaction has not submitted properly in the first time and also the transaction was available in the database. So when you are trying to do the Final Status, Interview Acceptance Status screen is not getting enabled. On an urgent basis, we have removed the incorrect transactions from back end (Internal Reference Table : ER_TA_INTERVIWE_FINAL). Post removing the same, the Interview Acceptance Status screen has enabled. Since this has been already identified as an issue in the product, we need to deploy the patches. The patches has the dependencies of more than 50 so we need to promote the bundle patches in system. Hence requesting you to kindly inform your IT Team to take the Live DB and Application Folder Back UP in the system. And also we required the application downtime of maximum one hours. Requesting you to share the date and time in advance for scheduling the session to promote the patches. In case of any clarifications needed on the same, kindly revert to us. Patch ID : PatchCollationTAS2.0_TillQA_61_31Jan2021 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, We have taken the session and deployed the patches in UAT and you have tested the complete flow of recruitment from your end. Post confirmation from your end, we have deployed the patches in the Live Environment. Note : Currently the Microsoft SQL Server is in lower version so the latest keywords are not getting recognized. Kindly inform your IT Team to upgrade the SQL to latest version. Because our patches will contains keywords of latest SQL. Ex Keywords: CONCAT Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com,
Thank you Rumana.
Thanks & Regards,
Pinkiiy Raval >> HRMS - Coordinator
[cid:image001.png@01D2E543.83B459D0]
Office: 91.22.66664760 IPLC: 2010
, Thank you Rumana |
We need to create new emp id without Reporting Manager | Dear Wasim, We would want to create new employee id with Reporting manager and Reviewer as blank. Please assist us in doing the same on priority. Regards, Kavita Kamath 9820044981 | removed mandatory column from data upload | Product | Configuration | null | Setup HRMS | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11722, Hi Kavita Gaurav Kamath, With reference to our discussion,reporting manager has been made blank with help of employee movement form,please check in the reports and confirm us. Regards Wasim |
Delete emp id 118068 - Hans Loozekoot | Dear Wasim, Please delete the emp id 118068 - Hans Loozekoot. We have created it errornously. Please confirm once done | r Removed,hence no deletion required | Product | Clarification | null | Setup HRMS | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kavita Gaurav Kamath, With reference to our discussion,as employees Reporting Manager has been removed manually from system through employee movement ,we are not deleting this employee and the same has been confirmed from your end. Regards Wasim |
Resignation_request | Through “Forms raised by me” record resignation of Kiran narodia (STM 10156) shows pending with STM01 with dual entry but it’s not reflecting in FORMS PENDING FOR APPROVAL from Stm01 login. | Double submit | Product | Data Correction | null | Asset Tracking | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, As reported query says, transaction is showing as duplicate entry in the forms raised by me, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 , Hi Raksha Dayma, During analysis, we observed that workflow transaction data seems incorrect due to first level approver approved the request multiple times, hence duplicate records gets generated. We have identified the duplicate record and correct the same. Kindly ask the approver to approve the transaction and revert your feedback. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, STM01 has approved one form but the RAISED BY ME option of record resignation is still reflecting as pending from STM01., Hi Raksha Dayma, Reported employee has 2 bank account in the application. One is Yes bank and other one is state bank of india. For an employee, one salary account is applicable for an employee so delete one salary account and then try approve the resignation. Currently resignation form is pending with approver. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
FW: Attendance error | Dear Team,
Please do the needful as per trail mail.
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
From: Neeraj Bhardwaj [mailto:neerajbhardwaj@globecapital.com]
Sent: Thursday, April 01, 2021 1:15 PM
To: 'Anoop Singh'
Subject: Attendance error
Below request is showing pending but no pending request is with reporting
manager:
Neeraj Bhardwaj
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.535)
www.globecapital.com
fbn-02.png
| Clarification Provided | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Anoopsingh, Kindly join the below connection to work on the reported query. https://fastsupport.gotoassist.com/739247762 Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We request you to please check the pending transaction of the mentioned employee queue and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Opening of 2021 Goal Setting in Adrenalin | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Nidheesh;
May I ask your assistance in opening the Goal Setting platform for 2021 as of 5. April 2021. We would like to start uploading the business goals as of that date.
Thanks.
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image001.png@01D726EE.9C5E80F0]
[cid:image002.png@01D726EE.9C5E80F0]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Configuration has been done | Product | Configuration | null | Performance Management | null | null | null | Closed | Dear LeeAnna,
Good Morning.
I am on vacation so my response got delayed. Apologies.
We can enable the goal setting for 2021 and for this a new calendar has to create in the application.
Dear Amit,
Kindly create new calendar similar to last year calendar. For any assistance on the same pls contact support team by raising a ticket.
Regards
Nidheesh K
Sent using spark for iPhone
, Dear Team;
I confirm that the system is open and working.
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image001.png@01D738F0.C15CCD30]
[cid:image002.png@01D738F0.C15CCD30]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
, Dear Team;
I sent a status report on 24. April regarding this ticket.
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image001.png@01D73CD5.77803330]
[cid:image002.png@01D73CD5.77803330]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
|
Attendance Sync Utility | Attendance Sync
Utility” was shut down yesterday and as a result attendance was not
sync all employees for yesterday. As discussed with Aishwary Singh, please update the out time in HRMS. | Data correction | Customization | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pratap Singh, we will check the attendance out time and update you. Will check with the customisation team and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have updated the out time for all employees on 31-Mar-2021. Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Status Change Disable - In progress ticket | Dear Iswarya,
Status change option is not enable in "In Progress" ticket category. Please
check and resolve.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
| Clarification | Product | Clarification | null | Help Desk | null | null | null | Resolved | Hi Palak sodhi, We understand that the Status change option is not enable in “In Progress” ticket category. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, Post Analysis, while checking the "Answer Query" form for the Employee - Aye4221 ^ Shashank Ravindra Lolge the status change option is enabled with all the status. Attached the screenshot for your reference. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
L2 Reporting Issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls check L2 reporting of this employee must be "human resource"
[cid:image001.png@01D726F2.DECB1030]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
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This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| L2 data correction (change req) | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported employee 94745, the managers are found to be mapped as below. L1 - 94075 L2 - 91131 Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, As per your request, for 94745, the L2 has been updated as 'T0015' through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A, It should be.
Employee_ID
FullName
D39945
Human Resources Human Resources
Regards
Jatinder Sharma
70094-81180
, Hi Jatinder Kumar Sharma, As per your request, for 94745, the L2 has been updated as 'D39945 ' through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
Adrenalin Home Page | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Team,
My adrenalin homepage is not showing up properly.
Multiple users have also complained of the same.
PFA the screenshot
*Regards*,
*Vivek Raj M | AVP - HR *
*Aye Finance (P) Ltd. | Head Office – Gurgaon*
Cell - +91-8448486701
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Server Slowness | Product | Service Request | null | Setup HRMS | null | null | null | Resolved | Hi Vivek Raj, We understand that the My adrenalin homepage is not showing up properly. We will check internally and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vivek Raj, Post Analysis, we have verified internally and this problem occurs yesterday due to server slowness and it is resolved by the internal cloud team. Also we have verified the Login and now it is launching properly. (Attached the screenshot for your reference). Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
RE: Past Employment Details - Experience certificate | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Also education details upload option,
[cid:image005.png@01D726F1.46DBC220]
From: Jatinder Kumar Sharma
Sent: Thursday, April 01, 2021 12:18 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Subject: Past Employment Details - Experience certificate
Pls let me know how we can make mandatory field "Experience certificate"
[cid:image006.png@01D726F1.46DBC220]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification on label editor | Product | Clarification | null | Setup HRMS | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, please refer the below steps to make the required column as mandatory. -->Navigate to the LABEL EDITOR form >>choose Form Name as EDUCATION DETAILS >> choose Label Filter as FORM LABELS then click on GO -->Then check the label name UPLOAD which is 19th and change its visibility as MANDATORY, then SUBMIT the form and then click on GENERATE XML once submitted successfully. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
Past Employment Details - Experience certificate | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls let me know how we can make mandatory field "Experience certificate"
[cid:image001.png@01D726F1.12C3E1C0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 6792619 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification on label editor | Product | Clarification | null | Setup HRMS | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, please refer the below steps to make the required column as mandatory. -->Navigate to the LABEL EDITOR form >>choose Form Name as PAST EMPLOYMENT DETAILS >> choose Label Filter as FORM VALIDATION LABEL -->Then check the label name EXPERIENCE CERTIFICATE which is 15 and change its visibility as MANDATORY, then SUBMIT the form and then click on GENERATE XML once submitted successfully. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
Remove GAVL operation from Leave | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Pls remove mail notification of GAVL operation employees immediately as they are getting mails but they are only available in system for approving forms of their subordinate.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
[http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC]
[http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg]
">
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | Hi Gyanamayee, As discussed, eligibility for leave type has been removed from your end to ensure leave credit does not happen for those employees. If complete emails from Adrenalin need to be stopped for those employees, we can do the same by tagging dummy email id's in the system. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
Not able to raise FOOD Expense claim | Surdendra Kumar (P1757) not able to raise FOOD Expense claim refer to attached screenshot. Kindly check and fixed the issue | Clarification | Customization | Clarification | null | Claims & Reimbursement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Surdendra Kumar (P1757) not able to raise FOOD Expense claim. We will check the issue and fix it. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis and as per your requirement and functionality only a Single Food Claim can be applied for a month. We have discussed internally with the customization team and it is developed in that way to restrict the single transaction per month. Also while checking Feb month transactions it allowed to raise two transactions per month and it is an issue and due to server slowness one transaction is in queue and it allow to create other transaction for same month. Now that issue also fixed in the code level and it will not allow to create more than one transactions for month if it is in queue. Please check. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Bookmarks in appointment letter & PMS letters not updating | Dear Divya, In appointment letter & PMS letters bookmarks are not updating properly.Please check | individual bookmarks placed, need to replace with table bookmark | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tirupathiraju, Request you to please share sample id snapshot for Appointment letter and PMS over the ticket tp analyze further. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, Request you to please share sample id snapshot for Appointment letter and PMS over the ticket tp analyze further. Also request you to please let us know if this is for specific template (or) all templates, which can help us on analysis further. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, Post analysis we understood that the employee APH0189 is tagged to "Ahel staff promotion". This template is modified on 31st Mar 2021 and the individual bookmarks are placed. Attached the snapshots for your reference. Request you to please click on down arrow mark as highlighted in the snapshot and use the highlighted bookmarks. Request you to please replace the table bookmarks, upload the document, regenerate the letter and let us know in case of any concerns. Tried reaching you over the call, however unable to connect, hence request you to please call back in case of any concerns. Thanks and Regards, Dhivya . V, Hi Divya, In executive ctc break up also.Components are not in order. Please find the attached Screen shot FYR, Dear Divya, Please remove the below employee records in " Employee transfer form " which was raised on 30th March 2021. APH0189
APH3115
APH2530
APH2272
APH2576
APHSC0819
APHSC0842
APHSC1135
APH2841
APH2929, Dear Tirupati, As requested, we will do the required clean up of two letters for the below shared list of employees and update you. In the mean while request you to please raise a new ticket and share this cases, since the earlier query was related to bookmarks in letter and this was for clean up activity. Thanks and Regards, Dhivya . V |
Declared holiday | Dear Team, We declared holiday on last Monday 29th Mar-2021 for Chennai & Chennai-IDC location employee, kindly reflect the same in system and let me know once you completed. | Holiday scheduler executed for the past date | Product | Configuration | null | Setup Adrenalin | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; wbx 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Antony Martin Depores, As discussed, we have created a holiday on 29-Mar-2021 for the Chennai calendar and executed the holiday scheduler for the date to mark attendance as HOLIDAY. The holiday updated for 112 employees that mapped under the CHENNAI location. In the future, you can execute the holiday scheduler for the backdated via "Event Scheduler" form by selecting the category "Attendance Weeklyoff for past date" and then pass the date and then execute the scheduler. Attached screenshot for your reference. Regards Raghu.T |
Salary Advance Form | For APL05338 Salary advance form is not able to raise System not accepting and error coming. (Transaction is pending for approval, cannot modify) | clean up done only in workflow and not in module | Customization | Data Correction | null | Loans | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post analysis, we understood that we have done some clean up for the workflow transactions of this Salary advance earlier, and since in the module transactions it was still pending, the application didn't allow user to raise the same. We have done the needful now. Request the user to raise the transaction now and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Need notice period for employees in Employee Details report | Need notice period for employees in Employee Details report | As discussed, the changes can't be done in the "Employee details report" as it is a standard report.Hence we have created a new ireporter "Employee Details Report New" as per your requiremnet. We have generated the report and it is working fine and same has been confirmed from your end. | Product | Data Correction | null | Personal Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Santanu Roy Chowdhury, The same issue has been raised twice. Hence we are closing this ticket. Please refer to the ticket id : 11705 Regards, Veerapandian R, This has not been closed.
Thanks & Regards
Santanu RoyChowdhury
Human Resources
Acclaris Business Solutions Private Limited
(A Willis Towers Watson Company)
, This has not been resolved. Please guide us regarding getting notice period for employees in employee details report. We can work tomorrow on this ticket.
Thanks & Regards
Santanu RoyChowdhury
Human Resources
Acclaris Business Solutions Private Limited
(A Willis Towers Watson Company)
, Hi Santanu Roy Chowdhury, The issue has not been resolved. But the same issue has been raised twice. For the update of the issue raised Please refer the ticket id : 11705. Regards, Veerapandian R, Hi Santanu Roy Chowdhury, As discussed over the call we have been informed to work on the reported query tomorrow. Hence we are downgrading the ticket status and will share the session link tomorrow. Regards, Veerapandian R, Sure noted. We will connect tomorrow early morning.
Thanks & Regards
Santanu RoyChowdhury
Human Resources
Acclaris Business Solutions Private Limited
(A Willis Towers Watson Company)
, Hi Santanu Roy Chowdhury, Please join on the below given session link https://fastsupport.gotoassist.com/287623699 Regards, Veerapandian R, Hi Veera,
I have joined the link.
Thanks & Regards
Santanu RoyChowdhury
Human Resources
Acclaris Business Solutions Private Limited
(A Willis Towers Watson Company)
, Hi Santanu Roy Chowdhury, As discussed, the changes can't be done in the "Employee details report" as it is a standard report.Hence we have created a new ireporter "Employee Details Report New" as per your requiremnet. We have generated the report and it is working fine and same has been confirmed from your end. regards, Veerapandian R, This is successfully closed |
Need notice period for employees in Employee Details report | Need help to fetch notice period for employees in Employee Details report. | As discussed, the changes can't be done in the "Employee details report" as it is a standard report.Hence we have created a new ireporter "Employee Details Report New" as per your requiremnet. We have generated the report and it is working fine and same has been confirmed from your end.
| Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home
created_by: 2043099558723
time: 2021-04-01 08:51:47 +0530, Hi Santanu RoyChowdhury, We will initiate connection and work on the reported query. Regards, Veerapandian R, Hi Santanu RoyChowdhury, Please join on the below given session link https://fastsupport.gotoassist.com/205716250 Regards, Veerapandian R, Hi Santanu RoyChowdhury, As discussed over the call we have been informed to work on the reported query tomorrow. Hence we are downgrading the ticket status and will share the session link tomorrow. Regards, Veerapandian R, Hi Santanu RoyChowdhury, As discussed, the changes can't be done in the "Employee details report" as it is a standard report.Hence we have created a new ireporter "Employee Details Report New" as per your requiremnet. We have generated the report and it is working fine and same has been confirmed from your end. Regards, Veerapandian R |
Truncation not happened | truncation not happened | Services restarted and Leave Credit scheduler executed | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-01 02:32:01 UTC, Hi Nitin Salunke, With reference to our discussion, services were stopped yesterday at 12:40 manually and hence the Leave Credit has not happened for the employees,we have now executed the same and Credit for PL,CL/SL has been done and the same has been confirmed from your end,request you to please check on why the services were stopped . Regards Wasim |
Sign In error with attendance today | Filed staff are facing Sign In error with attendance today Plz resolve the issue as per attached screen shot. urgent support is required please. | null | null | null | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home |
Settlement Entry - Smriti's DOL change | Dear Jay,
Please change date of leaving as 18th March 2021 in settlement entry for Smriti sharma (Emp.No.01446) and confirm.
Regards,
Sujatha
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| LWD Update | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Sujatha, As requested we have updated the DOL from backend for the mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, The same has been resolved. |
Email ID already exist of Abhishek Tiwari-NBHC06126 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
While updating Abhishek Tiwari email id ,its showing already exist.Please do the needful.
[cid:image001.png@01D727E0.F71FE860]
Regards,
Manoj Tiwari
RHR
(MP,Bihar,WB,UP,UK)
[cid:image003.png@01D727E0.F71FE860] National Bulk Handling Corporation Pvt. Ltd.
2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031.
Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com>
Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com>
For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Backend Update. | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Manoj , We understand that you are unable to upload Email ID for the employee as it shows Email ID already exists. We will check and update you on the status shortly. Regards, Judhistira, Hi Manoj, As discussed over the call, below mail ID is already registered with another employee-NBHC06125 by mistake from your end. After your confirmation, we have removed mail ID from Emp-NBHC06125. Now you will be able to update below mail ID for Mr.Abhishek Tiwari. Please check and confirm. Regards, Judhistira.M |
Employee Seperation | For APL22791 Settlement value is coming abnormal in Feb we have processed for 30 days as fixed days salary system is allowing 28 days and 2 days salary in negative Earned leave value is not coming in settlement entry | Patch Deployment - ADL_2009_21603 | Product | Patch Deployment | null | Pay process | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We understand that for the Employee - APL22791 Settlement value is coming abnormal in Feb we have processed for 30 days as fixed days salary system is allowing 28 days and 2 days salary in negative. Earned leave value is not coming in settlement entry We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vidyasagar, Post Analysis by our internal Team, the issue has been resolved and please check for the Employee - APL22791 for the Settlement Entry and update us. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
reg: Employee code correction | We have wrongly updated employee code & login id to below staff while data upload. Kindly check & rectify the same as mentioned below; Employee Correct ID -TPS00085 Wrongly Updated as - TPS0085 | corrected the employee code. | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Checked the same, data has been modified as mentioned. |
date correction to be done confirmation letter | Hi, Request you to help us to correct date in employee confirmation letter. regards, Pinkiiy Raval | confirmation date correction | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, Based on your request, we have changed the Confirmation Due on Date for the reported employees in system. Kindly recreate the letter and check the data. Please check and update your feedback. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
Unable to update the Record Resignation | Hi,
Find the below screen shoot unable to update the Record Resignation.
[Description: cid:image001.png@01D727D7.11C4EFD0]
Best Regards
Pradeepa C T
Executive - Human Resources (Total Rewards - Payroll)
M +91 6366426128 T +91 80 2237 8000
[cid:imaged4f0d8.JPG@1f241d90.4b88220b]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| Form access has been given | Product | Clarification | null | Personal Data | null | null | null | Resolved | Hi Pradeepa C T, We have provided the "Record REsignation " form access for all employees. Please check and revert for any further clarifications. |
Issue in Creation | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
We are facing issues in employee creation in adrenalin. PFB screenshot. Kindly resolve this.
Regards
Harsha J
[cid:image001.png@01D727CF.09954510]
Best Regards
Pooja Bharadkar
Sr. Executive - Talent Management
Mobile (IN): +91 9664005957
Landline: 022 61083100
Pooja.bharadkar@cellopens.com<mailto:Pooja.bharadkar@cellopens.com>
[cid:image002.jpg@01D727CF.09954510] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA
G-Wing, 7th Floor, Lotus Corporate Park|Goregaon (East) |Mumbai 400063. INDIA.| * 022 61083102
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| provided the clarification | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Sonali, The below concern we have understood the employee creation time the below error occur, Hence we will check and confirm from our end. Thanks and Regards Vijayakumar k, Hi Sonali, As reported query says, message on the employee creation page. Kindly navigate to the E-code Generation form and choose the Number Generation from the drop-down. Once the drop-down has chosen, then check the "OU, Location, Grade, Contract type is mapped or not. This mapping needs to verify based on the data filling in the "Employee Creation" screen. If mapping is not available then proceed with the mapping and try to proceed with the employee creation process. Thanks and Regards Vijayakumar k |
document attachment | Dear Team, Most of the time employee is
asking for document on query. (liked their ESIC cards and other documents). kindly suggest how to attach any document. | we have provided the clarification regarding how to create the new category and map the new category by using
1 . Manage Two field (Employee category)
2 . employee attachment category mapping (View/modify access) | Product | Clarification | null | Personal Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on our discussion over the call, we have provided the clarification regarding how to create the new category and map the new category by using the below forms in the employee attachment. 1 . Manage Two field (Employee category) 2 . employee attachment category mapping (View/modify access) Hence, the query has been resolved. |
DOJ correction | update DOJ for 80600 . Original DOJ is 2015-10-12 00:00:00.000 | DOJ Correction requested | Product | Data Correction | null | Manage Employees | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N Sreevalli, Please join the below session link. https://fastsupport.gotoassist.com/307672018 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N Sreevalli, Based on your request, we have changed the DOJ for the reported employee in system. Kindly refer the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Attendance Not Sync with calendar | Yesterday's attendance is still not synced with att. calendar for al employees . please check the scheduler once though punch in -out is available in starlink table. | shift roasted delayed for April 1st. Due to that the same was not sync in the application.
Now we have executed the scheduler for April 1st | Customization | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, Based on our discussion over the call, we understood that the attendance data for 01-apr-2021 not reflecting in the application. Hence we will check and update the same from our end., Hi Bharat Kumar, We have taken the session and executed the Attendance integration scheduler to sync the '01-apr-2021' data in the application. Now, the attendance data for April 1st is reflecting properly in the application. The same has been communicated to you over the call. Attaching the sample employee's attendance calendar 2442 screenshot for your reference. |
Exit Interview Form in Separation Module | APL04618 - SURAM VIDYADHAR is training fac but in SURAM VIDYADHAR ID no employee list is showing while trying to update exit interview form | Clarification - Configuration - Module Role Mapping | Product | Configuration | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As discussed over call, we will connect to the Ultra Viewer and check the below issue and update you. APL04618 - SURAM VIDYADHAR is training fac but in SURAM VIDYADHAR ID no employee list is showing while trying to update exit interview form Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vidyasagar, Post Analysis, as discussed over call the Employee - APL04618 - SURAM VIDYADHAR is in training fac but it is not mapped to the Module - Separation in which the "Exit Interview" form is mapped. After mapping the "TrainingFAC" role in the "Module Role Mapping" form against the Separation Module, the Employee - APL04618 - SURAM VIDYADHAR can able to view the Employee List to update the Exit Interview form. If the forms need to be restricted please check in the "User Group Mapping" & "Module Administration" form. Please check and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Invitation: Leave @ Fri Apr 2, 2021 12pm - 1pm (IST) (myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com) | You have been invited to the following event.
Title: Leave
When: Fri Apr 2, 2021 12pm – 1pm India Standard Time - Kolkata
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| Clarification provided | Product | Clarification | null | Scheduler | null | null | null | Closed | Hi Balaji Damodaran, We have joined the connection and guided you to do leave balance adjustment for leave types where truncation was not happened Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Remove the duplicate upload | Remove the duplicate upload highlighted in red color, details attached . | duplicate transaction removed | Product | Data Correction | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, As per the reported query, we understood that the duplicate transactions needs to be removed. Kindly provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, Please join the below session link. https://fastsupport.gotoassist.com/814914566 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, Based on your request, we have removed the incorrect data in the system. Kindly check the data and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Self appraisal not initiated | Self-appraisal not initiated - for PMS 2020-21 calendar. | Clarification | Product | Clarification | null | Performance Appraisal | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-02 05:35:21 UTC, Hi Gyanamayee, As guided you over the call, after extending the "Valid till" for PMS 2020-21 calendar, the reported concern was resolved. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
Need a new report | Hi, Please find attached the format of report that we need to create from system. It should be named as "Headcount Report". Thanks, Rashmi D | New iReport provided with requested columns. Service request | Customization | Service Request | null | Job Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, Please join the below link to help you out with the requested report format. https://us02web.zoom.us/j/89734880192?pwd=TTVkQWV1TkNrT1BHMGlaamRXOTE1Zz09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, We have provided the report with requested columns with minor changes in the column name as mentioned below, Associate ID - AssociateID Adhar Card No. - Aadhar Card Number Father's Name - Father Name Have attached the report extract for your reference. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham, Just a few rectifications: 1. Date Format which is coming in the report is non editable. Hence, we need to change it in all columns wherever dates are available. Date format in "Date of Birth" column is perfect. We can keep the same for others also. 2. "Contract End Date" column needs to be besides "Confirmation Due Date" column. 3. Space is coming besides Associate Name for 213 cases (attached in excel sheet). 4. Duplicate Values found for 9 cases (need to remove them and keep latest record only). 3. Work Email ID issue (will explain on call)., Hi Rashmi Deshpande, As informed, we have resolved the highlihgted queries in the new report. Please check and confirm once from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi, Please confirm on Brand part. Also "Employment Status" for below mentioned employees is coming blank. Please check.
Associate
ID
Associate Name
Employment
Status
10702
Gulamsarvar Shaikh
Fixed Term Contract
112
Pankaj Pandey
EOSS Temporary Staff
12
Priyanka Hira
Professional Consultant
13
Nandlal Yadav
Professional Consultant
14
Dimple Soni
Professional Consultant
4387
Prakhar Gupta
Management Trainee
6922
Shashi Prabhakar
EOSS Temporary Staff
90004
Rita Singha
EOSS Temporary Staff
90005
Nita Sarkar
EOSS Temporary Staff
90006
Nikhat Parveen
EOSS Temporary Staff
90007
Mousumi Das
EOSS Temporary Staff
90008
Aparna Mondal
EOSS Temporary Staff
90009
Atanu Saha
EOSS Temporary Staff
90010
Prodyut Haldar
EOSS Temporary Staff
90011
Rakhi Santra
EOSS Temporary Staff
9611
Divyanka Chachad
Management Trainee
CON1
Nayantara Surendranath
Professional Consultant
CON10
Sonal More
Professional Consultant
CON11
Shilki Sahay
Professional Consultant
CON12
Ajay Pateer
Professional Consultant
CON13
Richa Adhia
Professional Consultant
CON14
Sonu Ranjan
Professional Consultant
CON15
Deepti Verma
Professional Consultant
CON16
Pradeep Katyal
Professional Consultant
CON17
Harsh Datta
Professional Consultant
CON18
RAJENDRA MEENA
Professional Consultant
CON19
Shweta Mayekar
Professional Consultant
CON2
Suraj Mal
Professional Consultant
CON20
Neha Naik
Professional Consultant
CON21
Shesh Narayan Pandy
Professional Consultant
CON22
Sonam Handoo
Professional Consultant
CON23
Kumbhar Manoj
Professional Consultant
CON24
Ninad Sawant
Professional Consultant
CON25
Pooja Doshi
Professional Consultant
CON26
Vinod Darade
Professional Consultant
CON27
Mohammed Mehran Zariwala
Professional Consultant
CON28
Asma Khan
Professional Consultant
CON29
Sanchita Gharat
Professional Consultant
CON3
Suresh Manaji Beeru
Professional Consultant
CON30
Jigmey Wangchuk
Professional Consultant
CON31
Neha Sane
Professional Consultant
CON32
Smita Misra
Professional Consultant
CON33
Isha Dangwar
Professional Consultant
CON34
Subhash Barman
Professional Consultant
CON35
Sitara Menon
Professional Consultant
CON36
Manoj Patel
Professional Consultant
CON37
Tanvi Ghaisas
Professional Consultant
CON38
Ankita Kumar
Professional Consultant
CON39
afshan afroz
Professional Consultant
CON4
Rudraksh Dwivedi
Professional Consultant
CON40
Reshma Rajiwdekar
Professional Consultant
CON5
Chandan Kumar Jaiswal
Professional Consultant
CON6
Santoshkumar Gurung
Professional Consultant
CON7
Ajay Pateer
Professional Consultant
CON8
Edna Joseph
Professional Consultant
CON9
Shailendra Tripathi
Professional Consultant
EOS100
Mohit Mehrotra
EOSS Temporary Staff
EOS101
Rakesh Chand
EOSS Temporary Staff
EOS102
Anil Kumar
EOSS Temporary Staff
EOS103
Pranav Gaikwad
EOSS Temporary Staff
EOS104
Preeti Bhange
EOSS Temporary Staff
EOS105
Suraj Tiwari
EOSS Temporary Staff
EOS106
Apurva Bhujbal
EOSS Temporary Staff
EOS107
Amit Waradkar
EOSS Temporary Staff
EOS108
Furkan Ahmed
EOSS Temporary Staff
EOS109
Sonu Pandey
EOSS Temporary Staff
EOS110
Shebarkhan Pathan
EOSS Temporary Staff
EOS111
Sumit Khambe
EOSS Temporary Staff
EOS73
Harish Bhandari
EOSS Temporary Staff
EOS74
Massod Khan
EOSS Temporary Staff
EOS75
Sumin Kumar
EOSS Temporary Staff
EOS76
Vijay Rathore
EOSS Temporary Staff
EOS77
Vikas Kumar
EOSS Temporary Staff
EOS78
Sunil Ghanate
EOSS Temporary Staff
EOS79
Mahesh Pangam
EOSS Temporary Staff
EOS80
Ujjwala Toraskar
EOSS Temporary Staff
EOS81
Vishwarajsingh Chauhan
EOSS Temporary Staff
EOS82
Samrin Bahgban
EOSS Temporary Staff
EOS83
Sagar Bhengade
EOSS Temporary Staff
EOS84
Diana Francis
EOSS Temporary Staff
EOS85
Samadhan Kamble
EOSS Temporary Staff
EOS86
Pratik Vagadiya
EOSS Temporary Staff
EOS87
Shahbaz Pathan
EOSS Temporary Staff
EOS88
Juned Kapadia
EOSS Temporary Staff
EOS89
Allarakha Kureshi
EOSS Temporary Staff
EOS90
Priyanka Pawar
EOSS Temporary Staff
EOS91
Amit Kumar
EOSS Temporary Staff
EOS92
Yogesh Singh
EOSS Temporary Staff
EOS93
Vinod Singh
EOSS Temporary Staff
EOS94
Tripti Gupta
EOSS Temporary Staff
EOS95
Pawan Kumar
EOSS Temporary Staff
EOS96
Faizan Ahmad
EOSS Temporary Staff
EOS97
Preetpal Singh
EOSS Temporary Staff
EOS98
Harvinder Singh
EOSS Temporary Staff
EOS99
Manish
EOSS Temporary Staff
EOSS112
Ali Husain
EOSS Temporary Staff
EOSS113
Mohammed Haider .
EOSS Temporary Staff
EOSS114
Atif Khan
EOSS Temporary Staff
EOSS115
Reetu Jha
EOSS Temporary Staff
EOSS116
Gurpreet Kaur
EOSS Temporary Staff
EOSS117
Priyanka Kshirsagar
EOSS Temporary Staff
EOSS118
Yugesh Yadav
EOSS Temporary Staff
EOSS119
Ankit Kumar
EOSS Temporary Staff
EOSS120
Vikrant
EOSS Temporary Staff
EOSS121
Anil .
EOSS Temporary Staff
EOSS122
Harvinder Singh
EOSS Temporary Staff
EOSS123
Monu .
EOSS Temporary Staff
EOSS124
Ravinder Singh
EOSS Temporary Staff
EOSS125
Jatin .
EOSS Temporary Staff
EOSS126
Surya Dwivedi
EOSS Temporary Staff
EOSS127
Masood Khan
EOSS Temporary Staff
EOSS128
Pradeep Kumar
EOSS Temporary Staff
EOSS129
Adesh Kumar
EOSS Temporary Staff
EOSS130
Arifa Shaikh
EOSS Temporary Staff
EOSS131
Komal Janti
EOSS Temporary Staff
EOSS132
Aarti Shinde
EOSS Temporary Staff
EOSS133
Bhanana Bariya
EOSS Temporary Staff
EOSS134
Siddesh Borate
EOSS Temporary Staff
EOSS135
Milan Jana
EOSS Temporary Staff
EOSS136
Shanshah Alam
EOSS Temporary Staff
EOSS137
Ravikumar Thakur
EOSS Temporary Staff
EOSS138
Saidabano Sidyaki
EOSS Temporary Staff
EOSS139
Srikant Vishwakarma
EOSS Temporary Staff
EOSS140
Sukanya Chopra
EOSS Temporary Staff
EOSS141
Gaurav Chauhan
EOSS Temporary Staff
EOSS142
Sanjay Prajapati
EOSS Temporary Staff
EOSS143
Preeti Kumari
EOSS Temporary Staff
EOSS144
Kishore Sharma
EOSS Temporary Staff
EOSS145
Harkesh Kumar
EOSS Temporary Staff
EOSS146
Amit Singh
EOSS Temporary Staff
EOSS147
Aman Sharma
EOSS Temporary Staff
EOSS148
Dharamveer Singh
EOSS Temporary Staff
EOSS149
Pritam Kumar
EOSS Temporary Staff
EOSS150
Prashant Kumar
EOSS Temporary Staff
EOSS151
Kajal
EOSS Temporary Staff
EOSS152
Jyoti
EOSS Temporary Staff
EOSS153
Narendra Bhandari
EOSS Temporary Staff
EOSS154
Shahid Ashrafi
EOSS Temporary Staff
EOSS155
Chetan Kumar
EOSS Temporary Staff
EOSS156
Pankaj Kumar
EOSS Temporary Staff
EOSS157
Avinash Gupta
EOSS Temporary Staff
EOSS158
Menullah
EOSS Temporary Staff
EOSS159
Harshit Parihar
EOSS Temporary Staff
EOSS160
Babita Shrivastava
EOSS Temporary Staff
EOSS161
Ravinder Singh
EOSS Temporary Staff
EOSS162
Anita Sunar
EOSS Temporary Staff
EOSS163
Manpreet Kaur
EOSS Temporary Staff
EOSS164
Sunil Kumar
EOSS Temporary Staff
EOSS165
Abhishek Kumar
EOSS Temporary Staff
EOSS166
Shreya Barua
EOSS Temporary Staff
EOSS167
Ritu Das
EOSS Temporary Staff
EOSS168
Sourav Dey
EOSS Temporary Staff
EOSS169
Arvind Kumar
EOSS Temporary Staff
EOSS170
Najmunnisa
EOSS Temporary Staff
EOSS171
Debomita Roy
EOSS Temporary Staff
EOSS172
Pabitra Halder
EOSS Temporary Staff
EOSS173
Arun Kumar
EOSS Temporary Staff
EOSS174
Ajay Kumar
EOSS Temporary Staff
EOSS175
Jatin
EOSS Temporary Staff
EOSS176
Priya Paijwar
Fixed Term Contract
JWW272
Shahnwaz Husain
Fixed Term Contract
JWW273
Mumtaj Husain
Fixed Term Contract
JWW274
Rafeekul Hasan
Fixed Term Contract
JWW275
jitender meena
Fixed Term Contract
JWW276
JAGMOHAN
Fixed Term Contract
JWW277
imran khan
Fixed Term Contract
JWW278
fahim khan
Fixed Term Contract
JWW279
javed husin
Fixed Term Contract
JWW280
rinku gawariya
Fixed Term Contract
JWW281
lala meena
Fixed Term Contract
JWW282
SUNIL SHARMA
Fixed Term Contract
JWW283
ASHOK SHARMA
Fixed Term Contract
JWW284
MITHU SHARMA
Fixed Term Contract
JWW285
ABDUL GAFFAR
Fixed Term Contract
JWW286
AHMAD KHAN
Fixed Term Contract
JWW287
ANSAR ALI
Fixed Term Contract
JWW288
ATIK KHAN
Fixed Term Contract
JWW289
FAHEEM KHAN
Fixed Term Contract
JWW290
IKARAM .
Fixed Term Contract
JWW291
TOFIK MO.
Fixed Term Contract
JWW292
MOHAMMAD AFZAL
Fixed Term Contract
JWW293
MOHAMMED SUBHAN
Fixed Term Contract
JWW294
MUKEEM
Fixed Term Contract
JWW295
SHAKIR MOHD.
Fixed Term Contract
JWW296
MO. SHAMIM
Fixed Term Contract
JWW297
MO AMEEN
Fixed Term Contract
JWW298
PARVESH ANSARI
Fixed Term Contract
JWW299
IRFAN KHAN
Fixed Term Contract
JWW300
IQBAL KHAN
Fixed Term Contract
JWW301
MOHAMMAD SIDDIKI
Fixed Term Contract
JWW302
Radheshyam Sharma
Fixed Term Contract
JWW303
Babu Sharma
Fixed Term Contract
JWW304
Ashok Bunkar
Fixed Term Contract
JWW305
Rakesh Meena
Fixed Term Contract
JWW306
Puranmal Meena
Fixed Term Contract
JWW307
Kana Meena
Fixed Term Contract
JWW308
mohammed kasim
Fixed Term Contract
JWW309
sahroj Ali
Fixed Term Contract
JWW310
irshad khan
Fixed Term Contract, Hi Rashmi, The employment status point is resolved by altering the report accordingly. Request you to please update once you are available for a remote session to check on the "Brand" field. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Rashmi, As informed, we have now altered the report to fetch the value for the "Brand" field as well. Below is the standard product field name & table name info for future reference. Standard field name: Business Relationship Modified field name: Brand Table name: MP_OPERATIONS_CATEGORY_MAST_T Column name in Employee Master: Operations_category Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Ok Thanks. |
replace API | Dear Team, Currently sms services are
stopped. There is need to be replace API in HRMS on priority basis. API as
below: https://sclerp.com/api/mt/SendSMS?user=skhrms&password=EssKay@6&senderid=EssKay&channel=Trans&DCS=0&flashsms=0&number=91xxxxxxxxxx&text=This
is API testing message. Ess Kay Fincorp Ltd. Now onwards
only approved templates will be delivered, remaining will be reject.
Approves templates are below: Adrenalin Mobile App
registration Mail PIN is {#var#} and Mobile PIN is {#var#} Ess Kay Fincorp
Limited Your Adrenalin Mobile App
password is {#var#} Ess Kay Fincorp Ltd. FROM
: {#var#} May this birthday bring the milestones you to achieve, dreams you
have to fulfill, and horizons you to conquer. Wishing you a happy birthday from
every member Ess Kay Fincorp Ltd. For testing Message: This is API
testing message. Ess Kay Fincorp Ltd. Please
update and confirm the same. | Implementation | Product | Service Request | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Regarding replace API in HRMS due to Currently sms services are stopped. we will inform to our team, we will check and update you the same., Hi Sandeep Jangid, As we have discussed over the phone, Regarding the API replacement for the SMS, our project Manager Gautam and Rohit will coordinate with you, They will discuss with you regarding effort and other things related to this. After that, they will implement the same. Hence, we have changed this ticket as Closed., Dear Team, As on call discussion with Rohit kindly replace API ASAP, Reminder, Hi Sandeep Jangid, As we have discussed earlier, Regarding the API replacement for the SMS, our project Manager Gautam and Rohit will coordinate with you, They will discuss with you regarding effort and other things related to this. After that, they will implement the same. Hence, we have changed this ticket as Closed., dear, kindly discuss with your internal team. our project head Mr. Balveer have already discussed about same thing. , Hi Sandeep Jangid, Based on our discussion, we have initiated the mail for the Rohit and team against this request, Please request you to use the mail for further follow up activity. Hence,we will close this ticket. |
Attendance Percentage is coming wrong | Attendance Percentage datewise_2442 is coming wrong. in this report leave days is coming incorrect. as i observed it calculating leave count in that particular period instead of leave SUM , earlier the report was correctly counting but suddenly leave days calculation is wrong. please check once . sample case; 10264 coming 13 leave days but actual taken 8 in 01 April 2020 to 31 mar 2021. same in my case 11214 it is giving wrong calculation . please check the screenshot. | cleared the duplicate records from the att_rpt_Calendar table | Customization | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, Based on the reported quey, we understood that the leave details are showing incorrectly in the customized 'Attendance Percentage Datawise_2442' report. We request you to connect both the LIVE servers and share your anydesk number to work on the reported query., Any Desk 351 195 166
, Hi Bharat Kumar, We are working on the reported query. We will check and update the status to you., Hi Bharat Kumar, As discussed, We are currently working on your Attendance point. We require time till Monday to resolve this reported Leave days mismatch case in the customized report., Hi Bharat Kumar, Please connect both the LIVE server access and share your Anydesk number to work on the reported query., Hi,
351 195 166 please join on anydesk
, Hi Bharat Kumar, We have taken the session and working on the reported point. We will check and update the status to you., Hi Bharat Kumar, During the check, we found that the reported Leave days mismatch in the report occurred because of the duplicate records in the ATT_RPT_CALENDAR table. As per the customized report logic, It will also consider the above-mentioned table record. So, we have taken the session and removed those records for all similar cases. Post completion, The Leave days reflecting the correct balance in the customized attendance percentage report. The same has been confirmed from your end. |
Leave request Pending | E . Code 00805 ^ Mohd Raseed leave is showing pending for 25 Sep 2020. its not showing at approver end. please do the needful | Went to failed transaction. So, we have reprocessed the query | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Bharat Kumar, From the reported query, we understood that the raised leave not showing at the approver end. We will check the same from our end and update the status to you., Hi, Preethi ,
please connect for attendance %tage report , that is much important .
, Hi Bharat Kumar, During the check, the reported employee's Leave transaction for 25-sep-2020 got failed with the below error after approval. Error Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. So, we have taken the DB connection and reprocessed the failed transaction. Post completion, the leave is reflecting for the reported employee in the attendance calendar 2442. Please check and confirm this from your end. |
$$$ System showing error in CL/PL | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Wasim,
Below employee PL i am unable to upload from excel to Hrconnect.
Also this both employee name is not reflecting in Leave Balance Adjustment, due to that we are unable to make any changes in their CL/PL.
Request you to please do needful..
Staff ID
Company Name
116439
Shibin T S
117060
Pankaj Alok
Employee Number
Leave Type
Balance As on Date
Balance
Transaction Type
Reason
116439
CL/SL
03-Apr-2021
12
BAC
Current year CL was not credited, So crediting manually.
117060
CL/SL
03-Apr-2021
1
BAD
Due to excess 1CL, Debiting 1CL.
116439
PL
03-Apr-2021
21
BAC
Current year PL was not credited, So crediting manually.
117060
PL
03-Apr-2021
9
BAD
Due to excess 9PL, Debiting 9PL.
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 - 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
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This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
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| Department gone blank while doing movement | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Nilesh, As discussed, the reported concern is due to the mapping gap in the leave configuration. We will connect shortly and guide you on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Nilesh, As informed, the reported 2 employee's department was blank post movement. We have remapped the department now and the leave type is now eligible accordingly. Request you to please check and confirm once from your end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 |
EMPR ESIC not deducting | Dear Team,
Employer ESIC not deducting for the below mentioned employees..
PAYGROUP NAME
EMPLOYEE CODE
EMPLOYEE NAME
Globe Capital Market Limited
G00395
Vijay Shukla
Globe Capital Market Limited
G00629
Bharti Mawari
Globe Capital Market Limited
G00721
Kanhaiya Lal Null Verma
Globe Capital Market Limited
G00853
Akshay Tiwari
Globe Capital Market Limited
G00864
Ashok Kumar
Globe Capital Market Limited
K2264
Sandeep Kumar
Globe Capital Market Limited
K3220
Mohsin Izhar Ansari
Globe Capital Market Limited
K3491
Indu Srivastava
Globe Capital Market Limited
K3508
Chandresh Sharma
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
<http://www.globecapital.com> www.globecapital.com
fbn-02.png
| Bulk ESI was not enabled | Product | Data Correction | null | Salary | null | null | null | Closed | Hi Anoopsingh, As discussed we will send you a connection to work on the reported query on ESI not deducted for the mentioned employees and will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We have taken the connection and worked on the issue with regard to ESI deduction. We have also done the payprocess and verifed the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Education allowance & LTA Reimbursement | Dear Team,
Education allowance and LTA reimbursement component are getting taxable even
we have already updated no of child in "tax declaration form" but same not
exempted in U/S 10.
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
<http://www.globecapital.com> www.globecapital.com
fbn-02.png
| Clarification provdied | Product | Clarification | null | Tax | null | null | null | Closed | Hi Anoopsingh, Hope the issue with regard to education allowance exemption and LTA reimbursment has been resolved and the same has been confirmed by you. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Team,
Education allowance issue has been resolved yesterday but LTA reimbursement issue is still unresolved..
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
|
RE: ML request | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
EE 22769 has applied ML & same was approved by her supervisor. She has received the approval mail however, in leave ledger her application status is reflecting as rejected. And in her leave request form the ML balance has not got debited. Also, in her attendance calendar ML is reflecting till Jul 2021.
Kindly check this issue and update.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D7287D.6A0B7DC0]
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This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
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Thank you.
| Product Bug | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | null | Closed | Hi Shweta Ghule, We will check on the reported concern of ML being rejected despite approval and update you on the same once checked. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , I am on Sick leave today (05 apr 2021). I will reply to your mails at the earliest possible. For urgent queries, reach gowtham.n@myadrenalin.com.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
, Hi Shweta, We have resolved the reported concern for ML. Also, we have deployed a permanent fix for the reported issue. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , I am on sick leave today (08 apr 2021). I will reply to your mails at the earliest possible. Please reach gowtham.n@myadrenalin.com for urgent queries.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
, Hi Gowtham,
ML issue has been resolved. Thanks for the support.
Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72D2E.2B3A8540]
, Hi,
Below ticket has been resolved.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D73206.DBAD9DE0]
|
Claim Reimbursement Issue | Dear Jay,
As discussed, please find below the SS of the reimbursement issue as the system is not allowing us to raise the claim for last FY (2020-21). Appreciate if you could look into this and resolve the same at the earliest.
[cid:image001.png@01D7287B.AF011090]
Regards,
Nainesh
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| FY patch for 2021-2022 deployed mistakently and the same has been revoked | Product | Clarification | null | Claims and Reimbursments | null | null | null | Closed | Hi Nainesh, As disucssed FY patch for 2021-2022 has been deployed mistakenly by our internal team which causes the error and the same has been revoked. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, This is closed
Regards,
Nainesh
|
self appraisal not initiated for 103119 | Self appraisal is not available for this employee. I checked the options could find why this is not initiated. Please check. | transaction error in queue | Product | Clarification | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11728, Hi Jery Jose P, As per the reported query, we understood that the self appraisal has not initiated for one employee. Kindly provide us sometimes, we will schedule the session for the same and work on the reported query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Jery Jose P, As discussed ,We have requested you to check the employee self appraisal which is in saved status now. Kindly check the same and update us in case o clariication. |
FW: Full & Final settlement - Pranjal | Dear Jayakrishnan,
Salary & other salary related components are not flowing in tax working of Pranjal Sawant, do check and revert.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image002.jpg@01D72861.5217A8E0]
[cid:image003.jpg@01D72861.5217A8E0]
From: G Sujatha <gsujatha@efl.global>
Sent: 03 April 2021 06:51
To: Roseline Judia G <roselinej@efl.global>
Cc: Abbas Sethwala <abbass@efl.global>; S Siva Shankar <sivas@efl.global>; Nainesh G Shah <naineshg@efl.global>
Subject: Full & Final settlement - Pranjal
Dear Roseline,
Find attached Pranjal's Full & Final settlement statement and clearance activity report. Please check and confirm the same to proceed further.
Also as per Mr. Abbas's instructions, have included 1 month Notice period in her F & F.
Regards,
Sujatha
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| Issue due to FY patch 2021-2022 and forgot to delete the entries from PA_GP_TAXABLE_SALARY_DET table. | Product | Data Correction | null | Tax | null | null | null | Closed | Dear Jayakrishnan,
Request you to check Pranjal Tax working where Bonus, Leave salary & Notice pay are not flowing as per F & F and also exemptions are flowing twice in Tax working, do check and revert.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image002.jpg@01D728C5.1F680CA0]
[cid:image003.jpg@01D728C5.1F680CA0]
, Hi Roseline Judia, We will check the reported query on tax workings for EMpID : 01319 and will share the updates with you. Regards, Jayakrishnan. N Product Support, Dear Jay,
As discussed, this is a priority request and appreciate if you could resolve the same at the earliest.
Regards,
Nainesh
, Hi Roseline Judia, As discussed the issue with regard to mentioned employees TCS has been resovled. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan,
Noted and the same is in order now.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image002.jpg@01D72A5A.69DE0460]
[cid:image003.jpg@01D72A5A.69DE0460]
, Dear Jayakrishnan, Now the same is in order. Thanks! Regards Roseline |
RE: Full & Final settlement - Seshadri & Chandra Lakshman | Dear Jayakrishnan,
LTA excess paid is not reflecting in Seshadri Ravichandran tax working, do check and revert on priority.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image002.jpg@01D7285D.061BE540]
[cid:image003.jpg@01D7285D.061BE540]
From: G Sujatha <gsujatha@efl.global>
Sent: 03 April 2021 05:48
To: Roseline Judia G <roselinej@efl.global>
Cc: S Siva Shankar <sivas@efl.global>; Nainesh G Shah <naineshg@efl.global>
Subject: RE: Full & Final settlement - Seshadri & Chandra Lakshman
Dear Roseline,
Acknowledge and you can check with the AES and rectify the below error and confirm.
Regards,
Sujatha
From: Roseline Judia G <roselinej@efl.global<mailto:roselinej@efl.global>>
Sent: 02 April 2021 20:06
To: G Sujatha <gsujatha@efl.global<mailto:gsujatha@efl.global>>
Cc: S Siva Shankar <sivas@efl.global<mailto:sivas@efl.global>>; Nainesh G Shah <naineshg@efl.global<mailto:naineshg@efl.global>>
Subject: RE: Full & Final settlement - Seshadri & Chandra Lakshman
Dear Sujatha,
LTA excess paid is not reflecting in Seshadri Ravichandran tax working.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image002.jpg@01D7285D.061BE540]
[cid:image003.jpg@01D7285D.061BE540]
From: G Sujatha <gsujatha@efl.global<mailto:gsujatha@efl.global>>
Sent: 31 March 2021 05:17
To: Roseline Judia G <roselinej@efl.global<mailto:roselinej@efl.global>>
Cc: S Siva Shankar <sivas@efl.global<mailto:sivas@efl.global>>; Nainesh G Shah <naineshg@efl.global<mailto:naineshg@efl.global>>
Subject: Full & Final settlement - Seshadri & Chandra Lakshman
Dear Roseline,
Find attached the below employees Full & Final settlement statement along with exit documents. Do check and revert on the same to proceed further.
* Seshadri Ravichandran
* Chandra Lakshman Kumar
Reg Seshadri, his last working day mentioned in Interface as 27th Feb 2021 instead of 04th March due to this his Feb 2021 salary calculated 27days instead of 28 days. Hence the same was adjusted under Recovery/pay amount.
Regards,
Sujatha
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| Issue due to FY patch deployed for 2021-2022 and the same has been revoked. | Product | Data Correction | null | Tax | null | null | null | Closed | Dear Roseline,
We have corrected the below in Interface. Please check and confirm the same.
Regards,
Sujatha
, Dear Sujatha,
Attached tax working of Seshadri in which Salary components are not flowing.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
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[cid:image003.jpg@01D728BC.BD457F10]
, Hi Roseline Judia, As discussed the issue with regard to salary component not reflecting in tax working is resolved and the same has been confirmed by you. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan, Now Salary component is flowing in Tax working. Regards Roseline |
RE: Full & Final settlement -Smriti Sharma | Dear Jayakrishnan,
LTA excess paid is not reflecting in Smriti Sharma tax working, do check and revert on priority.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
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From: G Sujatha <gsujatha@efl.global>
Sent: 03 April 2021 05:46
To: Roseline Judia G <roselinej@efl.global>
Cc: S Siva Shankar <sivas@efl.global>; Nainesh G Shah <naineshg@efl.global>
Subject: RE: Full & Final settlement -Smriti Sharma
Dear Roseline,
Acknowledge and you can check with AES and rectify the same.
Regards,
Sujatha
From: Roseline Judia G <roselinej@efl.global<mailto:roselinej@efl.global>>
Sent: 02 April 2021 20:43
To: G Sujatha <gsujatha@efl.global<mailto:gsujatha@efl.global>>
Cc: S Siva Shankar <sivas@efl.global<mailto:sivas@efl.global>>; Nainesh G Shah <naineshg@efl.global<mailto:naineshg@efl.global>>
Subject: RE: Full & Final settlement -Smriti Sharma
Dear Sujatha,
LTA excess paid is not reflecting in Smriti Sharma tax working.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image002.jpg@01D7285C.DD948780]
[cid:image003.jpg@01D7285C.DD948780]
From: G Sujatha <gsujatha@efl.global<mailto:gsujatha@efl.global>>
Sent: 01 April 2021 15:14
To: Roseline Judia G <roselinej@efl.global<mailto:roselinej@efl.global>>
Cc: S Siva Shankar <sivas@efl.global<mailto:sivas@efl.global>>; Nainesh G Shah <naineshg@efl.global<mailto:naineshg@efl.global>>
Subject: Full & Final settlement -Smriti Sharma
Dear Roseline,
Find attached Smriti's Full & Final settlement along with exit clearance form. Do check and confirm the same to proceed further.
Regards,
Sujatha
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| Clarification Provided | Product | Configuration | null | Tax | null | null | null | Closed | Hi Roseline Judia, As discussed the issue with reagrd to LTA excess paid is now reflecting in tax working. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi,
Thanks for your Email. I am on Personal leave today . For any support related queries kindly publish a ticket in the portal.
https://myadrenalincare.freshdesk.com/
This message (including any attachments) is intended only for
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that any use, dissemination, distribution, or copying of this
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Thank you.
, Dear Jayakrishnan, Now the LTA Excess paid is flowing in Tax working. Regards Roseline |
AHM-Salary slip vs Tax computation details mismatch | Hello Team, Below mentioned employees Salary slip income tax deduction amount vs Tax computation sheet is showing mismatch. Please check for all employees what is the reason for mismatch of Income tax deduction amount in Tax computation sheet. request you to please do the needful and resolve on ASAP. ECWHM02136 - Nishi Shah ECWHM01199 - Rohan Wajat | Tax computation Generate not done hence old values are reflected | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 Edg/89.0.774.63
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11694, please note that tax computation amount for Mar-21 vs income tax deducted in salary slip amount is showing mismatch for 387 employees., Hi Humayu Tandurwala, From the above description, we understood that the Income Tax mismatched in the salary register and TCS sheet. We are checking for the same, we will keep you updated at the earliest through the ticket. Regards Prakash, Hi Humayu Tandurwala, Based on the analysis "Tax Computation Generate" not done for the "ECW AHMEDABAD" pay group hence when you generate the TCS Sheet it shows old records. We have generated the same, please extract the TCS report its matching now. Regards Prakash kumar |
RE: OD leave credit configuration | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
We wish to configure OD leave type through leave credit configuration.
Currently, we are manually adding OD days on pro-rata basis (based on DOJ). We need to configure OD through leave credit configuration. The total entitlement is 365 days. Rest configuration will remain same as CL. For new joinees it will be credited on pro-rata basis on the day of joining.
Kindly help us configure OD leave credit.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72A59.AD930B70]
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| Credit configuration activity | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | Hi Shweta, We will schedule a call to understand the requirement in detail and then proceed with the configuration of the same in the system accordingly. We will keep you posted on the schedule for a call to discuss this. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham,
Kindly schedule the call at the earliest.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72B9D.9A43BF70]
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Gowtham,
Kindly schedule the call at the earliest.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72B9D.9A43BF70]
, Hi Shweta, Tried reaching you to discuss this and configure it accordingly. Seems you are busy with another call. Request you to please reach me once you are available for the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Shweta, We have guided over MSTeams call for credit policy configuration of OD and the same was done succesfully. Post which we executed the general credit for 2021-22 of 365 days for 1007 employees. For new joinees, hereafter credit will happen automatically on prorata basis. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Gowtham,
Yes, OD configuration is done. We will wait till 15th April 2021 to check credit for new joinees. Post that you can close the ticket.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72BED.602E9CB0]
, Hi Gowtham,
Yes, OD configuration is done. We will wait till 15th April 2021 to check credit for new joinees. Post that you can close the ticket.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72BED.602E9CB0]
, Hi,
Below issue has been resolved.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D73207.1D7CFF90]
|
Mettupalayam PT Slab update | We need to update the PT slab of Mettupalayam in Adrenalin for payroll and FNF processing. | changes in two pt procedures | Product | Patch Deployment | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, We will share the connectivity with you, analyze the concern raised on Slab updation for location namely "Mettupalayam" and update you shortly. Thanks and Regards, Dhivya . V, Dear Vicky, We have shared the connectivity over the mail, request you to please join the same. Thanks and Regards, Dhivya . V, Hi Vicky Shah, Request you to please join the connectivity shared over the mail to verify the query raised on PT Slab updation. Thanks and Regards, Dhivya . V, Hi Vicky Shah, As requested, we have added the respective PT Slab in two of the procedures in back end. Post pay process, please verify for sample cases and let us know in case of any concerns. Note : Since we were unable to provide only "Tamilnadu_Mettupalay" in short name field in front end application, we have updated the short name as description through back end. Thanks and Regards, Dhivya . V |
Upload the Appraisal Letter | Hi,
Please upload the Appraisal Letter 2020-21 under Employee attachments form.
Best Regards
Pradeepa C T
Executive - Human Resources (Total Rewards - Payroll)
M +91 6366426128 T +91 80 2237 8000
[cid:image3ee811.JPG@eb38d36c.4e9882fc]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| we have uploaded the Appraisal letters in Employee Attachments by using a bulk upload file | Product | Service Request | null | Performance Management | null | null | null | Closed | Hi Pradeepa C T, As per your request, we have uploaded the Appraisal letters in Employee Attahcements by using a bulk upload file. Also the same has been confirmed by your end. Hence we are updating the ticket status as a pending customer. Regards, Srujana.M |
RE: Unable to update the Bank details |
Hi,
Unable to update the Bank details.
Best Regards
Pradeepa C T
Executive - Human Resources (Total Rewards - Payroll)
M +91 6366426128 T +91 80 2237 8000
[cid:imagea3ab89.JPG@b479f1b5.4bb588cc]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| Inactive employees bank details has been corrected | Product | Service Request | null | Employee Information | null | null | null | Closed | Hi Pradeepa C T, As per your request, we have corrected the inactive employee bank details. Please update the bank details for active employees and revert for any further clarifications. Regards, Srujana.M |
date correction to be done confirmation letter | Hi, Please help us to correct the confirmation date of emp A5806 in confirmation letter. Please do the needful at the earliest. Regards, Pinkiiy Raval | Confirmation Date Change Requested | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles: "[\"44001782154\"]"
referrer: https://myadrenalincare.freshdesk.com/support/solutions/articles/44001782154-employee-separation, Hi Vaishali Raut, As per the reported query, we understood that you want to change the confirmation date in the letter. Kindly provide us sometimes, we will schedule the session and work on the reported query. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have changed the confirmation date for the reported employee as 14 Mar 2021 in system. Kindly check the data from your end and update the status.. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
Issue in permanent address | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Moosa,
There is issue in permanent address while current and permanent address both are same but in permanent address only 1st line of the address is reflecting in our E-Dump PFA few sample for your reference
Request you pls check and do the needful.
Thanks & Regards,
Deepak Kumar
Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
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This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
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that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Code changes to update the dynamic contact details column from candidate to employee
EREC_TA_CAN_DATA_MOVEMENT | Customization | Patch Deployment | null | Employee Information | null | null | null | Closed | Hi Deepak Kumar, For the reported address query, we are analyzing on the data, we will update you the status once it is done. Thanks & Regards, Mohamed Moosa A, Hi Deepak Kumar, The Candidate to Employee Contact details issue has been rectified now with the code level corrections as well as we have updated the existing cases through the database. Please check and share us your feedback. Int Ref : EREC_TA_CAN_DATA_MOVEMENT Thanks & Regards, Mohamed Moosa A |
Need to run the scheduler for Holiday list upload | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Sumithra,
We have uplaod the Holiday for tomorrow for TN and Kerala employees, now we need to run the scheduler so that it is marked as Holiday in the Attendance calendar, please do the needful.
Thanks & Regards,
Rishi Ranka
Director - Talent
"Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
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This message (including any attachments) is intended only for
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
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Thank you.
| Scheduler execution | Product | Clarification | null | Setup HRMS | null | null | null | Closed | Hi Rishi Ranka, Based on the telephonic discussion, we came to know that our team has resolved the reported query in the application and same has been verified at your end. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, This is closed
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
[cid:image001.gif@01D72E53.D6AB9010]
|
Integration Failed - Deep Nimeshbhai Shah (22344) - Expenses ID TE2021/00047 | Integration Failed Deep Nimeshbhai Shah (22344) Expenses ID TE2021/00047 | When accessing the travel expense form using the tile icon, it is redirecting to the old travel expense form URL. Due to this the expense category and expense type details were not captured in expense mode detail table for travel expense integration. Now we have provided the URL fix for the travel expense form. | Customization | Patch Deployment | null | Travel Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.68
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11642, Please take a look at ticket #11809 raised by Madan Mohan (madan.mohan@npci.org.in). Integration Failed Deep Nimeshbhai Shah (22344) Expenses ID TE2021/00047 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Madan, We are checking on the reported integration failure with our team. We will keep you posted on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , This is happening frequently.
Pl check & ensure not getting repeated.
Rgds,
Madan
, Hi Madan Mohan, We regret for the delay in providing solution. We are checking the reason behind the null values getting stored in exp_type column of customization table of claims integration to get this fixed on permanent basis. Please provide the view framesource screenshot of the travel expense form as requested by Mr. Siva. We will keep you posted on this further. Thanks, Sumithra., Hi Madan Mohan, Travel expense integration has been fixed for id 22344. We have provided the permanent fix also. Please check the same and update us for any assistance if required. {\status\:\true\,\msg\:\Success!!!\,\Journal\:\JBN00018012\} Thanks, Sumithra. |
RE: Offer Letter - Deepa Lalit Gaikwad | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls check.
Regards
Jatinder Sharma
70094-81180
From: Deepak Kumar
Sent: Monday, April 05, 2021 5:42 PM
To: Jatinder Kumar Sharma
Subject: RE: Offer Letter - Deepa Lalit Gaikwad
Dear Jatinder,
There is format issue in below offer few details went to next page pls do the needful
Offer Template - RSL-EXE-BIO
[cid:image001.jpg@01D72A43.31F1E1F0]
Thanks & Regards,
Deepak Kumar
Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
From: Samit Chandrakant Pednekar
Sent: 05 April 2021 17:19
To: Deepak Kumar
Cc: Ruchi Vivek Garg; Neelam Ashwin Bhai Surani; Nitin Dixit; Jitesh Sarvesh Singh; Jatinder Kumar Sharma
Subject: Offer Letter - Deepa Lalit Gaikwad
Importance: High
Dear Deepak,
**Mandatory Details For Offer Generation
Vacancy code
DEALER - RETAIL BROKING.8022-312(5)Mumbai- India<https://capitalmarketshris.religare.in/adrenalin/ERecruitment/MyVacc_DetailedView.aspx?param=Z5UHYks1%2b%2fzhM2hxpuwbP8RAWy4gkaAmRIf%2fNqVR7AqN%2f5gm8eyvfFLSu7%2fKvV%2bGX0eZgFJgUhDMfYyiDgQX7sf1ID9s6HK%2bkgreID%2f4wuv5teFx0ggf%2bkJRT76hOsUaNzzOIe7FwIlbw5h8zidib%2fEiXOfCzi30LjZ%2fn9ekYwo%3d&statusval=NS>
Name of the candidate
Deepa Lalit Gaikwad
Department Name
870
CTC to be offered
3.40 Lac
Designation
Relationship Manager - Dealing
Grade
REL - Executive
Product
RSL-Equity Retail
Function
1500 - FSI-Dealer
Date Of Joining (Actual)
3-May-21
Attendance Type* Normal /Biometric Shift Time
Desk
Mode of recruitment
Business Referral
If Employee Referral, mention the employee's name
If Consultant, mention the number of CVs shared
Reporting Manager Name & Ecode
Rushabh H Dagha - 94855
Normal/Re-Hire/Contract Renewal
Checklist for Documents uploaded in FTP (Y/N/NA)
Resume
Provided
RISE
Provided
CAF
Provided
Approval on Hiring
Provided
Approval if Exception case *
Provided
OPQ Stens **
OPQ Report **
Regards,
Samit Pednekar
Executive - Human Resources
Religare Broking Limited, Ground & 1st Floor, Sanghvi House, Premises No.18, Subhash Road, Vile Parle (East), Mumbai - 400 057
T: +91 022 67288230 | M: | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
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This message (including any attachments) is intended only for
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that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
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Thank you.
| clarification | Product | Clarification | null | Requisition Management | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Kindly ignore issue is resolved
Thanks & Regards,
Deepak Kumar
Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
, Hi Jatinder Kumar Sharma, Based on your confirmation, the ticket has been updated as Pending Customer. Thanks & Regards, Mohamed Moosa A |
Randomly system generated emails do not trigger | Hi, It has been observed on multiple occasions, that randomly certain system generated emails do not trigger. The status under 'Mail Viewer' is seen as 'Pending'. Kindly help us understand the root cause for this. Further, can we have a system alert for such cases or a report, or else it is difficult to track such cases daily. Regards, Nayomi | cloud team has created the update query and failed mail will automatically get reprocessed. | Product | Data Correction | Separation Management | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nayomi Shah, During analysis, we observed that mails are not triggered from the application, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Nayomi Shah, Had a discussion on this. Last few weeks back server level issue identified and sorted out on the same day. We request to monitor the same in the upcoming days and revert your feedback. If the issue still exist then we request to update the same in portal. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Dear Ganapathiraj,
The emails randomly are still not triggering and seen under ‘Pending’ status. It seems no email today has triggered.
[cid:image001.png@01D73CE5.4DABC8C0]
[cid:image002.png@01D73CE5.4DABC8C0]
[cid:image003.png@01D73CE5.4DABC8C0]
Nayomi Shah
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Senior Manager – Human Resources
M +91 9167710661 | D +91 22 48765525
[cid:image001.jpg@01D611BB.DBC16710]<https://www.iiflwam.com/>
[cid:image004.jpg@01D611B5.4C2479E0]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D611B5.4C2479E0] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image006.jpg@01D611B5.4C2479E0] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos>
Download our App to access your portfolio Anytime, Anywhere.
[cid:image008.jpg@01D611BB.DBC16710]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image010.jpg@01D611BB.DBC16710] <https://play.google.com/store/apps/details?id=com.iifl.monage>
, Hi Nayomi Shah, Regret for the inconvenience. We have communicated internally to take care of the mail related channel with proper monitor and also if any problem happened then we will communicate on the same in advance. Now existing mails are working fine and same has been communicated at your end. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Dear Team,
The issue of emails randomly not triggering continues to persist.
It seems, no email has triggered since 12:59 pm today, as seen in the screenshots below.
Kindly assist in finding a mechanism to track this, as it is impossible to keep a check on this periodically.
[cid:image010.png@01D74744.A4F3D370]
[cid:image001.png@01D74744.CFCEBE20]
[cid:image002.png@01D74744.CFCEBE20]
Nayomi Shah
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Senior Manager – Human Resources
M +91 9167710661 | D +91 22 48765525
[cid:image001.jpg@01D611BB.DBC16710]<https://www.iiflwam.com/>
[cid:image004.jpg@01D611B5.4C2479E0]<https://twitter.com/IIFLWEALTH> [cid:image005.jpg@01D611B5.4C2479E0] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image006.jpg@01D611B5.4C2479E0] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos>
Download our App to access your portfolio Anytime, Anywhere.
[cid:image008.jpg@01D611BB.DBC16710]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image010.jpg@01D611BB.DBC16710] <https://play.google.com/store/apps/details?id=com.iifl.monage>
, Hi Nayomi Shah, Regret for the inconvenience. Mails are started trigger from yesterday by 15:49pm.For RCA, we have forward the query internally to our cloud infra team, once we received the update then we will share the cause on the same. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Nayomi Shah, As discussed, over the call this week Tuesday that "Antivirus" has blocked the mail exe file at the serve end so this has been identified and necessary action has been taken up at our end. In future, mails will flow properly in the application. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Dear Team,
Around 10:45 am today Sitanshu Kumar (C164099) had submitted his resignation on Adrenalin Max which was witnessed by Laxman and me on screensharing. (Resignation submission screenshot below)
However, it has been over an hour now, but no email has triggered with respect to his resignation to any stakeholder.
As seen in the screenshot below, only 6 emails have triggered at 10:03 am today, pertaining to a resignation of another employee. Further, other form emails have triggered before and after 10:45am too, it is only Sitanshu Kumar's resignation email that has not triggered.
Kindly assist with the root cause analysis and help us find a permanent solution for these emails randomly not triggering. It is difficult to continuously keep track of this on an on-going basis.
* Successful Resignation submission by Sitanshu Kumar (C164099)
[cid:image009.png@01D769B9.18340E90]
* 6 Record resignation mail triggers for another employee
[cid:image001.png@01D769B7.A3103900]
* Mails triggered before and after 10:45am for other forms
[cid:image008.png@01D769B8.065965E0]
Nayomi Shah
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Senior Manager – Human Resources
M +91 9167710661 | D +91 22 48765525
[cid:image002.jpg@01D769B7.A3103900]<https://www.iiflwam.com/>
[cid:image003.jpg@01D769B7.A3103900]<https://twitter.com/IIFLWEALTH> [cid:image004.jpg@01D769B7.A3103900] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image005.jpg@01D769B7.A3103900] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos>
Download our App to access your portfolio Anytime, Anywhere.
[cid:image006.jpg@01D769B7.A3103900]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image007.jpg@01D769B7.A3103900] <https://play.google.com/store/apps/details?id=com.iifl.monage>
, Hi Nayomi Shah, As checked, there is no mails triggered to the employee on resignation since it might be server issue at that time, hope the resignation mails are triggering properly. Please check and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Dear Ramchandran,
The Resignation email of Sitanshu Kumar (C164099) has still not triggered.
Nayomi Shah
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Senior Manager – Human Resources
M +91 9167710661 | D +91 22 48765525
[cid:image001.jpg@01D77D4F.E43B2A10]<https://www.iiflwam.com/>
[cid:image002.jpg@01D77D4F.E43B2A10]<https://twitter.com/IIFLWEALTH> [cid:image003.jpg@01D77D4F.E43B2A10] <http://www.linkedin.com/company/iifl-wealth-management-ltd> [cid:image004.jpg@01D77D4F.E43B2A10] <https://www.youtube.com/channel/UCl3QPzuqpAkjV123afGHpQw/videos>
Download our App to access your portfolio Anytime, Anywhere.
[cid:image005.jpg@01D77D4F.E43B2A10]<https://apps.apple.com/in/app/iifl-wealth/id876363975> [cid:image006.jpg@01D77D4F.E43B2A10] <https://play.google.com/store/apps/details?id=com.iifl.monage>
, Hi Nayomi Shah, As checked internally, It might be connectivity issue from Adrenalin Server to Customer SMTP server. Since the IIFLW is using own SMTP , Connection to the mail server fails or the mail server can no longer be reached at that time only it may happen. Please ensure the IT team on SMTP server and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Dear Team,
There are about 66 random emails that have not triggered today spread across various forms such as Offer Acceptance, Pre-joning Activity, Create Job, Leave Request, Attendance Regularisation, Employee Creation, Record Resignation, Vacancy Detail View, Schedule Interview
Offer Acceptance
[cid:image003.png@01D78EEF.05CDA490]
Prejoining Activity
[cid:image004.png@01D78EEF.05CDA490]
New joiner Email
[cid:image001.png@01D78EED.B9291670]
Attendance Regularisation
[cid:image002.png@01D78EED.B9291670]
, Dear Ramchandran,
This issue needs to be addressed urgently, emails are again not triggering,.
[cid:image005.png@01D78F9A.7E4BEE80]
, Hi Nayomi Shah, As checked, the The SMTP server was unreachable or network related issue at your end. so our internal team requires SMTP server logs to check the issue. Please check with your IT team and share with us the required logs. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd Mobile : +91 9655335742 |
Need map Father's name | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Moosa,
As we are not able to mention below mention's employee's father name in HRIS.
Request you kindly update complete father name in HRIS of below mention employee and confirm.
Complete father name - Rajendrabhai Valjibhai Vithlani
Sagar Rajendrabhai Vithlani has been allotted an Employee ID 94886 with the following employment details :-
Emp Id: 94886
Emp Name: Sagar Rajendrabhai Vithlani
Date of Joining: 05-Apr-2021
Designation: Branch Manager
Company Name: Religare Broking Limited
Grade: REL - Senior Manager
Reporting To: 94491 - Mrinal Devendra Kampani
OU: RSL-SHARC-Corporate - RSL-SHARC-Corporate
Location: 5013-Rajkot
Division: 278 - RSL/RCL-Client Dealing
Product: RSL-Equity Retail
Function: 1904 - FSI - Branch Manager
Pan No: AFPPV6806F
Thanks & Regards,
Deepak Kumar
Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 6792696 | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| father name update (change request) | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Deepak Kumar, As per your request, the FATHER NAME is updated as Rajendrabhai Valjibhai Vithlani for Emp:94886 through the database. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
Clockin Clockout showing wrong in Mobile & System | Dear Team, Clockin clockout status showing wrong in mobile & System, plz check, attached screen shorts for your referance. Regards Mahendra | Calendar refresh not done | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, Please join the below session link. https://fastsupport.gotoassist.com/387622377 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, As discussed over the phone, we have logged in our mobile on behalf of the employee and verified in attendance calendar. It is getting refreshed and LOP is displaying for Feb and Mar month. Kindly do refresh the attendance calendar by clicking 'calendar updated as on'. Attaching the screenshot for your reference.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com |
Ticket #: 327486 | Hi Team, Awaiting response on Ticket #: 327486 Message by Sunil Deshpande on Friday, April 2, 2021 3:06:12 PM Status: Open Hi Team, LWD for ECWMUM02880 needs to be changed from 3rd March to 2nd March 2021 Can you please do the needful and let us know, as the Final closure is already done for the employee Ticket assigned to Mohammed Wasim Khan on Friday, April 2, 2021 3:14:20 PM Status: Assigned Assigned Message by Mohammed Wasim Khan on Friday, April 2, 2021 3:43:04 PM Status: Pending-Adrenalin Noted on your requirement, we will do the needful and confirm once we have updated the same. Message by Sunil Deshpande on Monday, April 5, 2021 4:41:41 PM Status: Pending-Adrenalin Hi Team, Any update, please consider this as priority Regards, Selina Gilani Payroll | Human Resource Learn from the eCW experts: Click here to join our monthly Regional Chapter webinars! eClinicalWorks, Boomerang 7th Floor, Main Chandivali Farm Road, Near Chandivali Studio, Andheri East Mumbai:400072 T: 508-836-2700 x22545 | F: 508-836-4466 | T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196 selina.gilani@eclinicalworks.com | www.eclinicalworks.com 130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan CONFIDENTIALITY NOTICE TO RECIPIENT: This transmission contains confidential information belonging to the sender that is legally privileged and proprietary and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). If you are not the intended recipient of this e-mail, you are prohibited from sharing, copying, or otherwise using or disclosing its contents. If you have received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete this e-mail and any attachments without reading, forwarding or saving them. Thank you. | Change request | Product | Data Correction | null | Application Access Management | null | null | null | Closed | ?Hi Gowtham,
FYI
Regards,
Raghu Thangaraj
Production Support
ADRENALIN eSYSTEMS LIMITED
#6th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park,
Siruseri, Chennai - 603 130. Contact : 044 - 30247474
________________________________
, Hi Team,
Awaiting response on Ticket #: 327486
Please understand that the F&F for the employee is on hold, as we are not receiving the response from your end. The ticket is raised since 2nd April and we are yet to receive any feedback on the same yet.
@Alapinee Deshmukh<mailto:alapinee.deshmukh@eclinicalworks.com>: please look into this and help us in getting the closure.
Regards,
Selina Gilani
Payroll | Human Resource
[cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=>
Learn from the eCW experts: Click here<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL2Ntcy9wcmV2aWV3VGVtcGxhdGUuanNwP3Byb2R1Y3RfaWQ9MTI2Jyk=> to join our monthly Regional Chapter webinars!
eClinicalWorks,
Boomerang 7th Floor,
Main Chandivali Farm Road,
Near Chandivali Studio,
Andheri East Mumbai:400072
T: 508-836-2700 x22545 | F: 508-836-4466 |
T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196 <http://www.facebook.com/pages/eClinicalWorks/135223269826289> <http://twitter.com/#!/eclinicalworks>
selina.gilani@eclinicalworks.com<mailto:selina.gilani@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/>
130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> |
The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/>
<https://specialevents.eclinicalworks.com/event/nc-2016/home>
________________________________
, Hi Raghu & Venkat,
By when can we expect close for w.r.t Ticket #: 327486 .This is for the FnF and needs closes asap.
Warm Regards,
Alapinee
________________________________
, Hi Alapinee,
We will update the required changes on the LWD for the reported case and close this today.
Thanks & Regards,
Venkateshwaran Chandrasekaran,
mailto:venkateswaran.c@myadrenalin.com| M: +91.98848 12583 | D: +91.44. 3024 7442
[cid:image001.jpg@01D5F879.B99F6520]
[newlogo]
www.myadrenalin.com<http://www.myadrenalin.com/>
, Dear Alapinee,
LWD changes have been done for Employee ID-ECWMUM02880. Please check and confirm.
Regards,
Judhistira Mohanty
Product Support
8309151041
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
[X]
________________________________
, Hi,
Have already closed the ticket, please do the needful from your end
Regards,
Selina Gilani
Payroll | Human Resource
[cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=>
Learn from the eCW experts: Click here<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL2Ntcy9wcmV2aWV3VGVtcGxhdGUuanNwP3Byb2R1Y3RfaWQ9MTI2Jyk=> to join our monthly Regional Chapter webinars!
eClinicalWorks,
Boomerang 7th Floor,
Main Chandivali Farm Road,
Near Chandivali Studio,
Andheri East Mumbai:400072
T: 508-836-2700 x22545 | F: 508-836-4466 |
T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196 <http://www.facebook.com/pages/eClinicalWorks/135223269826289> <http://twitter.com/#!/eclinicalworks>
selina.gilani@eclinicalworks.com<mailto:selina.gilani@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/>
130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> |
The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/>
<https://specialevents.eclinicalworks.com/event/nc-2016/home>
________________________________
|
Q1 Assessment To be Initiated for 6018 | For below mentioned employee as he pulled back his resignation, We have to initiate Q1 Assessment for him before doing Q2. Hence request you to enable Q1 Assessment screen for him. Employee ID - 6018 Employee Name - Shridhar R Jumanal | Q1 Review Date Changed | Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, We have shared the session link to your IT Team once they have connected, we will do the Q1 Review Date change for the reported employee. Requesting you to share the Q1 End date for the reported employee to set Q2 Start Date in system. Kindly revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, We have taken the session and changed the Q1 End Date as 09 Apr 2021 and Q2 Start Date as 10 Apr 2021 for the reported employee. Please inform the user to submit the transactions in system on time. From next ticket for the same request will be taken as a Service Request. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, As requested, Q1 screen is enabled and employee has completed the same. , |
Bank Details.Adhar,Pan already exist | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Judhi,
Please resolve already exist Bank Details.Adhar,Pan exist for below employees.
NBHC06055
Somnath kumar
Supervisor
NBHC06059
Rajesh Mahaldar
Supervisor
NBHC06061
Deepak Kumar
Supervisor
NBHC06063
Manish Kumar
Supervisor
Regards,
Manoj Tiwari
RHR
(MP,Bihar,WB,UP,UK)
[cid:image002.png@01D72A3A.01E6C650] National Bulk Handling Corporation Pvt. Ltd.
2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031.
Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com>
Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com>
For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Backend Update | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Manoj, We understand that for below employees record already exists is showing. We will check and update you shortly. Regards, Judhistira.M, Hi Manoj, We have removed Pan, bank details and aadhar details from employee's old ID. Request you to check and confirm. Regards, Judhistira.M |
Bank Record Already Exist for Vakil Patel-06163 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Please refer Bank record already exist issue.
[cid:image001.png@01D72A36.5CB1B670]
Regards,
Manoj Tiwari
RHR
(MP,Bihar,WB,UP,UK)
[cid:image003.png@01D72A36.5CB1B670] National Bulk Handling Corporation Pvt. Ltd.
2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031.
Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com>
Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com>
For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
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(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Backend Update. | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Manoj, We understand that for below employee it shows record already exists in Bank Details Form. We will check and update you shortly. Regards, Judhistira.M, Hi Manoj, As checked, below bank details were registered with Employee's old ID hence it was showing record already exists. Now we have removed bank details from Old ID. Please update the details and let us know if you face any difficulties on doing this. Regards, Judhistira.M, Thanks.
|
need to remove from backend | Dear team, Please remove the below employee records in " Employee transfer form " which was raised on 30th March 2021. APH0189 APH3115 APH2530 APH2272 APH2576 APHSC0819 APHSC0842 APHSC1135 APH2841 APH2929 | Data correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11710, Hi Tirupathiraju, As discussed over call, we will check for the below Employees - APH0189 APH3115 APH2530 APH2272 APH2576 APHSC0819 APHSC0842 APHSC1135 APH2841 APH2929 and remove the Transfer records through backend. We will update you once we clear the records. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Tirupathiraju, Tried to reach you over call, we have verified for the below employees - APH0189 APH3115 APH2530 APH2272 APH2576 APHSC0819 APHSC0842 APHSC1135 APH2841 APH2929 and there are no Letters with the Letter Type - Employee PMS Letter is created in the Doc letter module table. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, PFA, Hi Tirupathiraju, As per the request, we have removed the below employees - APH0189 APH3115 APH2530 APH2272 APH2576 APHSC0819 APHSC0842 APHSC1135 APH2841 APH2929 Letter with the Letter Type - Employee PMS Letter through backend. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, All are removed.Can you please remove the below EMP records also on the date of 02/04/2021. APH0455 APH0281 APHSC0042 APHSC0058, Hi Tirupathiraju, Please provide us few minutes, we will do the required changes and update you. Thanks and Regards, Dhivya . V, Dear Tirupathi, For the below 4 cases, there were two recent records, however with difference effective from, one record is created on 28th Mar and other on 2nd April, hence we have not removed the same. Please verify and confirm if those records need to be removed. Thanks and Regards, Dhivya . V |
FNF-G00718 | Dear Team,
We are trying to confirm below mentioned f&f but showing error..
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
From: Pankaj Kumar [mailto:pankajkumar@globecapital.com]
Sent: Monday, April 05, 2021 3:11 PM
To: 'Anoop Singh'
Subject: G00718
With Best Regards
Pankaj Kumar
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.543)
www.globecapital.com
| Patch deployed | Product | Patch Deployment | null | Separation | null | null | null | Closed | Hi Anoopsingh, As discussed we understood that you are busy in processing the payroll and tax verification for current month. PLease let us know your convinient time to work on the reported query. Regards, Jayakrishnan. N Product Support, Still not resolved
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
<http://www.globecapital.com> www.globecapital.com
fbn-02.png
, Hi Anoopsingh, Post analysis we understood that based on the parameter mapping the mentioned employees final closure is pending with Neeraj's login. As discussed kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Mr. Jayakrishnan,
This is another case, we are submitted in final closer, and approve by Neeraj Bhardwaj but not showing in settlement Entry.
With Best Regards
Pankaj Kumar
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.543)
<http://www.globecapital.com> www.globecapital.com
, Hi Pankaj, We have deployed the patch with regard to reported query. We request you to please do the final closure and approve the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Mr. Jay,
Same problem on till yet. We have submit in Final closer and approve by Mr. Neeraj Bhardwaj. After that we have not found in Settlement entry and showing in Final closer below screen print.
With Best Regards
Pankaj Kumar
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.543)
<http://www.globecapital.com> www.globecapital.com
|
Appraiser and Reviewer are the same in the PACE_appraisal status report | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Jay
As discussed, We have noticed that there are 600+ associate's Appraiser
and Reviewer are the same in the PACE_appraisal status report.
Request you to check and correct the report and confirm.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Reviewer ID change in customized report | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | Hi Balaji Damodaran, As dsicussed we will check the reported query on appraisal status report and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As discussed we have modified the procedure to fetch the RM'S Manager as reviewer for the associates who are eligible for current appraisal. We request you to please extract the report and verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
not able Data change of P3147- Shankey Gambhir | Arushi Sharma (P2757) Unable to
change the data for our employee P3147- Shankey Gambhir. He had raised
onboarding at the time of joining which was not received in her tray. Please check | Clarification | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11564, Hi Pratap Singh, We understand that the Arushi Sharma (P2757) Unable to change the data for our employee P3147- Shankey Gambhir. He had raised onboarding at the time of joining which was not received in her tray. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, we have verified for the Employee - P3147- Shankey Gambhir with the Designation - "Recovery Manager Builder Portfolio" is not mapped to the Arushi Sharma (P2757) for the North region in "Manage Role Player form" with the ROLE - HRFAC. So all the On boarding forms are approved with the UNKNOWN Approver. Please check the attached screenshot and update in the "Manage Role Player" form for the Role - HRFAC. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
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