subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 19 values | cf_sub_modules stringclasses 79 values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2 values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
Tax Update - FY 2021-22 | Hi, Can you please open tax update for us for FY 2021-22 Thanks Suresh Nahar | March’21 payroll month confirmation (Confirm process). | Product | Configuration | null | Pay process | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Suresh Nahar, We are glad that we are entering the financial year 2021-2022 and it is mandated to make few changes in your existing payroll system. Payroll consolidation patch promotion. New Pay process method – for better optimization and speed up the pay process. Financial year change – Patch deployment to change Financial year dates for ESI Block, Reimbursement etc., Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed. Once the above pre-requisites are done, please raise a support ticket in CSP / Fresh desk to proceed further from our end., Hi, We have completed the above prerequisites. Could you please open tax for FY 2021-22 immediately Thanks Suresh Nahar, Hi Suresh Nahar, Requesting you to connect the below link to deploy the FY patch https://fastsupport.gotoassist.com/857103941, Hi Suresh Nahar, As discussed over the call, The Financial Year patch has been deployed. Please find the attached update of Budget Highlights FY 21-22 for your reference Regards, Niraikalai R, Thanks for your help and support Attached documents received – April 11, 2020.
I hope we can share same to resources so that they follow the steps\ process and in case you have any document for 2021-22 please send it
Thanks & Regards,
Suresh Nahar| Manager – Finance & Operations
Systech Solutions Pvt Ltd
184-187, Temple Steps, Block 3, 6th floor, Anna Salai.
Little Mount, Saidapet, Chennai 600015
Direct: 044-22302754
(M) 9884870180
, Hi, I have shared in Mail Please check |
Issue in "employment data change-Additional Fields" Form | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Vijay,
I want to change PT applicability to "yes" for 890426 - NILESHBHAI NATUBHAI AHIR effect from 1st Feb 2021, but in "employment data change-Additional Fields" Form system is not showing drop down to select PT work location. Please check:
[cid:image001.png@01D72FBC.5F18B1D0]
Best Regards
Harsha Jaikalyani
Executive - Compensation & Benefits
Mobile (IN): +91 8378866943
Landline: 022 61083105
harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com>
[cid:image002.jpg@01D72FBC.5F18B1D0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA
G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA
This message (including any attachments) is intended only for
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applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| data correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sonali, As per request, We will check and confirm from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, We have resolved the issue from our end, Now your end check and share feedback. Thanks and Regards Vijayakumar k, Issue is resolved. Thanks
|
Need to change the self appraisal form | Hello team, Emp.Id:1837 has submitted self-appraisal which is pending with Emp.Id:1697 request you to route the approval with to Emp.Id:12. Change Matrix Managers 1 to Emp.Id:12 For further clarification reach me on 9052417773. Thanks, Varun | We have checked and changed the Matrix Manager for the mentioned employee. | Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sai Varun Ranga, As discussed over the call, We have checked and changed the Matrix Manager for the mentioned employee. Please check and confirm. Regards, Niraikalai R |
Failed Transaction | Unable to process the pending forms. It is showing server busy. | CTC not computed | Product | Clarification | null | Workflow | null | null | null | Closed | created_by: 2043056738148
time: 2021-04-12 09:36:41 UTC, Hi Pinkiiy Raval, Please join the below session link. https://fastsupport.gotoassist.com/543349240 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Pinkiiy Raval, Please inform the user to create the Offer newly for the reported candidate in system. Please check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
UAT server setup | Our existing UAT system was formatted due to OS getting corrupted. We have installed new OS. However, the Adrenalin set up was lost. hence, we need to install the Adrenalin in UAT system again. Please provide us the cost involved for the process to get approval from our Management. | clarification on change request | Product | Clarification | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, As discussed with our team , for doing the UAT set up completely will take two Man days of effort .we have requested team to provide the information on the same. Once we get an update we will provide the Cost details., Hi KARTHIKEYAN. K, As per your request , Please find the Amount details , The Per man-day effort agreed is 10,000 (Discounted) i.e:10,000*2 man day is Rs.20,000+18% GST . Please confirm us to proceed further on this., Hi KARTHIKEYAN. K, As informed over the call , Please find the Amount details , The Per man-day effort agreed is 10,000 (Discounted) i.e:10,000*2 man day is Rs.20,000+18% GST . Please confirm us to proceed further on this and also please update us the timings as when can we schedule this activity. Regards, Kohima.G, Product Support Team, , Hi KARTHIKEYAN. K,
As informed over the call , Please find the Amount details , The Per man-day effort agreed is 10,000 (Discounted) i.e:10,000*2 man day is Rs.20,000+18% GST . Please confirm us to proceed further on this and also please update us the timings as when can we schedule this activity. |
ERROR | Dear Team, Kindly check error "Server Error! Contact your System Administrator" on Confirmation Appraisal Approval page | patch deployed by implementation team | Product | Patch Deployment | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles: "[\"44002027944\", \"44001782156\"]"
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your query, while selecting the employee in confirmation approval, the error has come, Server Error! Contact your System Administrator" we will check and update you the same. , Hi Sandeep Jangid, The mentioned query, while selecting the employee in confirmation approval, the error has come, Server Error! Contact your System Administrator" we have informed to our team, they are doing the patch update for the mentioned query, we will inform to you once it is completed., Any update on this. , Hi Sandeep Jangid, Rohit and team is updating for the patch fix regarding this issue, we will inform to you once it is done., Hi Sandeep Jangid, The query has been resolved, while selecting the employee in confirmation approval, there is no validation message is coming to approve, please do check and confirm. |
*Father's Name | Dear Team, Need column of Father's name in Latest Master and also this field should be mandatory field. Regards, Supulaxmi Konar Hr-Operation | New field creation and data capture, and provide the same in reports | Product | Service Request | null | Personal Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We understand that you need a column of Father's name in Latest Master and in Employee details/Employee creation form. We will check and update you on the same. Regards, Judhistira.M, Hi Supulaxmi, We can add a dynamic field of father's name in Employee Creation and Employee details form. But later this field needs to be filled manually and FTC employees don't have the access for employee details to fill details. So this option is not useful. As discussed, there are two fields for Geographical Responsibility in Employee Creation Form. If we replace one Geographical Responsibility(Text 3) field with Father's name then you can update Text 3 for all employees through data upload. Please check and confirm to proceed further. After your confirmation, we will add the field and in Latest Master report also. Regards, Judhistira.M, Hi Supulaxmi, Awaiting your input on the below suggestions to close this query logically. Regards, Judhistira.M, Hi Supulaxmi, As discussed, we understood from you that you want to keep this ticket on hold until internal discussion on the same. Regards, Judhistira.M, Hi Supulaxmi, This ticket was raised almost a month ago (12th April 2021) and has been on hold since then due to internal discussion from your end on the same to proceed with it. We are closing this ticket as there is no action to be done on the same as of now. We would request you to please raise the request as a new ticket later whenever the point is taken up for discussion internally and finalized on the approach. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
salary slip upload | Dear Team, Kindly upload salary slip of
march 2021. Find payslip data from below path. \\skfs\DeptShare\PayRoll_Reports\Pay_Slip\march
21 | Uploaded through the backend tool | Product | Service Request | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your request, upload salary slip of march 2021. Find payslip data from below path. \\skfs\DeptShare\PayRoll_Reports\Pay_Slip\march 21 we will check and update you the same., Hi Sandeep Jangid, Based on your request, we have uploaded the Mar-2021 payslip against the employees in the "Employee attachment form" as per the payslip documents given by you in the mentioned path, \\skfs\DeptShare\PayRoll_Reports\Pay_Slip\march 21 |
Priority - Launch of Annual Appraisal for FY 20-21 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Employee 117612 had submitted his Self Appraisal and also received the "Submitted successfully" message (Attached here). However, the form is showing blank now. Even the form is not there in this manager's bucket.
Please check on priority.
Amolika Uplekar
Human Resources
T: (+91) 022 - 23029200 Extn: 9053
M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
From: Shubham Baranwal
Sent: Monday, April 12, 2021 12:58 PM
To: Amolika Uplekar
Cc: Nathuram Waghmare
Subject: RE: Launch of Annual Appraisal for FY 20-21
Dear Ma'am,
As per conversation with you , PFA of Submitted Self-Appraisal but it's not showing to RA & also I have not got any mail regarding this ...
Thanks & Regards
Shubham Baranwal
Associate - Branch Support, Operations - Dehradun
T: (+91) 8425865750
M: (+91) 9807804148 | www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
From: Amolika Uplekar
Sent: Saturday, April 10, 2021 12:59 PM
To: Reema Bhasker; Ronald Fernandes; Taranpreet Singh; Amit Thakkar; Elizabeth Taylor; Sachin Mayekar; Naveen Fernandez; Ramesh Chettiar; Dipen Maru; Sonali Chowdhury; Prashant Shrivas; Sumit Batra; Gaurav Gulati; Amogh Kulkarni; Shilpa Gupta; Asha George; Rajvardhan Patil; Uday Shanker; Nathuram Waghmare; Mohsin Kasmani; Arvind Sharma; Dharmendra Rathod; Gaurav Khare; Prakash Sharma; Bipin Mishra; Mudra Milind Masurkar; Vikram Koli; Pranay Shah; Rahul Kumar; Swapna Indolikar; Pravin D Mahajan; Ramkrishna Gajam; Kunal Dalvi; Chandrashekhar batulla; Mayur Bhatt; Anand Pandey; Nirmala Shukla; Geeta Sanap; Deepak Negi; Gaurav Thakur; UdayKumar Garlapati; Vishal Srivastava; Avani Joshi; SonuKumar Verma; Abhishek Guntiwar; Shubham Baranwal
Subject: FW: Launch of Annual Appraisal for FY 20-21
Dear All,
Request you to complete your Self Appraisal at the earliest.
Attached is the user manual for your reference.
Do let us know in case of any concerns.
Link to Hrconnect : https://hrconnect.ageasfederal.com/adrenalin/<https://hrconnect.idbifederal.com/adrenalin/>
Amolika Uplekar
Human Resources
T: (+91) 022 - 23029200 Extn: 9053
M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
From: CorporateHR
Sent: Thursday, April 1, 2021 10:42 AM
To: Reema Bhasker; Vandana Sachdev; Ronald Fernandes; Taranpreet Singh; Murugesan Nagasundaram; Sreekanth Thazhe; Amit Thakkar; Elizabeth Taylor; Sachin Mayekar; Ashishkumar Singh; Jagruti Chandgaonkar; Naveen Fernandez; Ramesh Chettiar; Dipen Maru; Reshma Gunjal; Sonali Chowdhury; Prashant Shrivas; Sumit Batra; Sherry Jacob; Kiran Kulkarni; Gaurav Gulati; Amogh Kulkarni; Gaurav Kupate; Shilpa Gupta; Prashant Koli; Asha George; Rajvardhan Patil; Sami Alam; Radhakanta Behera; Uday Shanker; Risha Raju; Gajanan Mhavashe; Nathuram Waghmare; SyedWasif Hussain; Ajay Gupta; Bijosh Nair; Atul Kumar; Nikunj Shah; Mohsin Kasmani; Prakash Solvande; Sunil KumarSingh; Sandeep Kapoor; Arvind Sharma; Jay Sahani; Dharmendra Rathod; Reena Jotangiya; Sunil Kokare; Sapna Kaintura; Gaurav Khare; Prakash Sharma; Bipin Mishra; Sandesh More; Mudra Milind Masurkar; Sharad Bhalekar; Yogesh Sharma; Jitesh Sharma; Pallavi Lokhande; Vikram Koli; Pranay Shah; Sukanya Arolkar; Niteen Rathod; Anand Gunjal; Rahul Kumar; Vijay Pawar; Swapna Indolikar; Madhukara Billava; Sreejith Ramu; Pravin D Mahajan; Nilesh Pansare; Naresh Kumar; Ramkrishna Gajam; Akshay Gurav; Prajakta Shirodkar; Urvi Dedhia; Himanshu Amrute; Kunal Dalvi; Chandrashekhar batulla; Priyanka Gaikar; Ajit Palande; Akhilesh Dutta; Nanda Jola; Dinesh Rajendiran; RabindraNath Basak; Mayur Bhatt; Nikhil Gangishetty; Kedar Haldavanekar; Anand Pandey; Nirmala Shukla; Satish Gaikwad; Chaitra Amin; Suchitra Poojary; Amit Shinge; S A Syed Sadam Hussain Syed Athaulla; Sairam Kumar; Ejaj Shakil; Geeta Sanap; Rajendra Kuswaha; Deepak Negi; Ridham Naik; Chandrasen Bendre; Gaurav Thakur; Mamidi Srinivas; Rajesh Rapaka; Rachana Chavan; Dipali Pingulkar; Savita Bisht; Benazir Khakoo; Aparna Babu; UdayKumar Garlapati; Rohit Jain; Pravin Jadhav; Shashi Kumar; Poornima Udupi; Chirag Sharma; Pritish Nikam; Sankar Ramasubramaniyan; Vishal Srivastava; JaiPrakash Shrivastwa; Yaseen Shaikh; TNVR Kumar; Urmila Vinherkar; Avani Joshi; Aakansha Kundekar; Praful Solanki; Pawan Bhatia; Utkarsh Raikar; Phani Athreya; Rajkamal R; Pradip Banerjee; SonuKumar Verma; ThaharHussain AS; Abhishek Guntiwar; Suvendu Mondal; Arunava SenGupta; Nitin Sharma; Yogeshkumar Prajapati; Shubham Baranwal; Shannon Serpes
Cc: Lalitha Bhatia; Kapil Udaiwal
Subject: Launch of Annual Appraisal for FY 20-21
[Description: announcing]
Performance Appraisal Calendar FY (20-21)
Dear All,
The Performance Appraisal process for (FY 20-21) has been launched effective today i.e. Thursday, 1st April 2021
Please find below the detailed calendar with the timelines:
Performance Appraisal
Stage
End Date
Performance Appraisal (FY 20-21)
Submission of Self-Appraisal to Reporting Manager
Saturday, 10th April 2021
Appraisal Review by Reporting Manager
Saturday, 17th April 2021
Appraisal Approval by Reviewer
Wednesday, 21st April 2021
Submission of Normalized Rating to HR by SMC
Saturday, 24th April 2021
Link to HR Connect: https://hrconnect.ageasfederal.com/adrenalin/
User manual for completing Performance Appraisal is attached for your reference.
You may coordinate with pallavi.karekar@ageasfederal.com<mailto:pallavi.karekar@ageasfederal.com> / nitin.salunke@ageasfederal.com<mailto:nitin.salunke@idbifederal.com> / amolika.uplekar@ageasfederal.com<mailto:amolika.uplekar@idbifederal.com> for support in the process.
Regards,
Team HR
<br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
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(i) destroy this message if a facsimile or (ii) delete this message
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Thank you.
| Junk data against self appraisal process with empty rev_uniq_id & temp_uniq_id in PMS_NEW_EMP_TRANS_DETAILS_T | Customization | Data Correction | null | Performance Management | null | null | null | Closed | Hi Amolika Ajinkya Uplekar, Please be informed,we have connected through Anydesk with Pallavi,we shall update the status of the said concern once we have identified the Root cause Regards Wasim, Hi Amolika, As discussed, the server is not connecting properly. Hence, we will connect via Anydesk again by 7:30 or 8:00 PM today to check on the reported concern. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Amolika, As informed over the call, there was junk goal data(5 goals) against Self appraisal process for this employee created in Oct 2020. This could have caused the reported concern. While trying to find how many such cases are there, we found only 1 more similar case. We have rectified the same for both employees. Request the employee to save & submit the Self Appraisal 2338 form now and take a screenshot of submission along with time in his system. In case, the concern repeats again we will have to trace the log using the time of submission. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
forms raised by me issue | Hi, The "forms raised by me" are not accessible for all employees. It display error. Request you to do the needful at the earliest. Regards, Pinkiiy Raval | Product Issue | Product | Patch Deployment | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, As per the reported query, we understood that the Forms Raised by Me is not accessible by employees. Kindly provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/865127688 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, When checking the reported query from our end, we found that it is an issue in the Product. We have deployed the patches in your environment. Post that Attendance Cancellation and claim details are showing. Please check the same and update the status. Patch ID : ADL_2009_21319 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
EmployeeCreationDetails | We are unable to get the details for APH3262 in EmployeeCreationDetails which is a audit sample please do the needful at the earliest | shared data from employee master data | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We are currently working on Payroll SSRS report - Salary Register. Post completion of same, we will analyze the concern raised on Employee Creation report. Thanks and Regards, Dhivya . V, Hi Vidyasagar, We were unable to retrieve the workflow details of this employee in the report format, as the 16 bit id tagged to this employee is not available in workflow tables. Also this employee was created on 4th Feb 2021,we presume that the log files were not written in between period from 1st Feb 2021 to 9th Feb 2021 due to some technical issues, hence we were unable to get the details through log also. However we have shared the snapshot from Employee Master data of employee created details, Please verify the same and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Reg: Participants name remove from scheduled Program list | Need to remove participant name from scheduled/completed, details of training program has been mentioned below; Program Name: ISO 9001 INTENAL QUALTITY AUDITOR TRAINING RAW01096 PATTESWARAN.V RAS00252 SENTHILKUMAR.V EXP01043 ASHWIN KRISHNA IAS00006 SELVAM.K Program Name : 1. Microsoft O.365 Webmail 2. WPS process & Technical Formula. 1. CCS00066 Vijayalakshmi.L | We have removed the employees. | Product | Data Correction | null | Training Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nithya K, As requested we will check the reported training program and update you on the status., Kindly update the status, because above said employees are still received the pending reminder notification., Hi Nithya K, We regret te delayed response. Based on your request we have checked and removed the mentioned employee from the training program. Please check and confirm. |
BLR-Need to change salary component to zero value | Hi Team for two employees still we can see amount value in performance incentive component it need to be changed to 0 value , please do the needful ECWBLR01396 ECWBLR01627 | Clarification provided | Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shreyas Shridhar, From the above description, we understood that the Performance Incentive should be 0 but the system is showing some value for the given 2 employees. We are working on the same, we will keep you updated through the ticket. Regards Prakash, Hi Shreyas Shridhar, As discussed Please select the given employees in the "Salary Entry" form and click Compute and Submit Once completed the activity and download the CTC Details. Regards Prakash |
PF Not Deduct on Arrear amount | Dear Team,
PF amount not deducted on arrear days, please check the sample case.
G00717
Priya Jha
G00721
Kanhaiya Lal Null Verma
G00844
Vivek Singh
G00849
Raju Singh
G00860
Sachin .
G00887
Jitendra .
K4018
Kannipan
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
<http://www.globecapital.com> www.globecapital.com
fbn-02.png
| Adjustments has been uploaded | Product | Clarification | null | Salary | null | null | null | Closed | Hi Anoopsingh, We will send you the connection to check the reported query on PF not deducted in arrear days of the mentioned employees and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Post conversation with you we understood that arrear issue has been fixed by uploading the adjustments.
Kindly check and let us know the feedback.
Regards,
Jayakrishnan. N
Product Support |
FW: Self Appraisal Rejection | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
For employee, 117387 – his rejected goal is also visible in the Self Appraisal form.
He has mentioned his rejected goal in the trail mail below.
Please check on priority.
Amolika Uplekar
Human Resources
T: (+91) 022 - 23029200 Extn: 9053
M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
From: Mahesh Ganna
Sent: Saturday, April 10, 2021 7:39 PM
To: Pallavi Karekar; Nitin Salunke; Amolika Uplekar
Subject: FW: Self Appraisal Rejection
Importance: High
Hi,
Below mentioned KRA was removed but this time again its showing, please get this removed.
KPI
Target
Due Date
1. Company Performance: Sales & Renewal Parameters
1. Company Performance: Sales & Renewal Parameters
31-Mar-21
Mahesh Ganna
Manager – IT Datacenter and Networks
T: (+91) 022 - 3920 9200 Extn: 9617
M: (+91) 98208 98551 | www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
#BeResponsiveBeResponsible
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
From: hrconnect
Sent: 10 April 2021 13:29
To: Mahesh Ganna
Subject: Self Appraisal Rejection
Importance: High
Dear Mahesh Gangaram Ganna,
Your Self Appraisal needs amendments. Kindly refer your Manager comments under ‘Reason for Rejection’.
Click on the link https://hrconnect.ageasfederal.com/adrenalin/ mentioned below to access Appraisal form.
Write to pallavi.karekar@ageasfederal.com<mailto:pallavi.karekar@ageasfederal.com> / nitin.salunke@ageasfederal.com<mailto:nitin.salunke@ageasfederal.com> /amolika.uplekar@ageasfederal.com<mailto:/amolika.uplekar@ageasfederal.com> should you have any queries.
HR
This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither Ageas Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither Ageas Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.
<br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Milestone removed as requested | Customization | Service Request | null | Performance Management | null | null | null | Closed | Hi Amolika Ajinkya Uplekar, Noted on your query,we will connect through Anydesk to check on the reported concern and resolve the same,also note we are unable to reach Pallavi as her phone is not reachable. Regards Wasim, Hi Amolika, As explained over the call, the highlighted KPI by the employee is actually a Milestone of his 1st goal, name of the goal as below "1.1. Information security Management and IT Governance: Ensure Compliance with IRDA regulations, Software licencing agreements and compliance checklist, Ensure all Servers to have latest security patches & Antivirus definitions as per cycle defined. " As requested, we have removed this milestone against the above goal. And the same is now not reflecting in "Self Appraisal 2338" on clicking the arrow option to view milestones. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
1973782 | Dear Team,
iHRIS was slow due to hung threads in 13.58 server.
[cid:image002.png@01D72F93.C00B4120]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| Clarification | Product | Clarification | null | Security | null | null | null | Closed | Hi shishira, We understand that the iHRIS server is slow due to some threads. As all the server maintenance are done by EXIDE Team, please check with your internal EXIDE server team. If there are issue in the iHRIS Application, we will support to resolve the same. Please update if there are any clarifications Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Correct goals not shown in Self Appraisal - Priority | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
The employee 117197 had amended her goals during Mid Year. The amended goals are not reflecting in her "Self Appraisal" page. The old goals (set during goal setting) are itself reflecting.
I checked her Mid year page, and it is shown blank with no records to display. Though her Mid year was already approved (Please refer attached mails from HRconnect)
Please resolve this on priority as our self appraisal is in process now.
Amolika Uplekar
Human Resources
T: (+91) 022 - 23029200 Extn: 9053
M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
<br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Customization | Clarification | null | Performance Management | null | null | null | Closed | Hi Amolika Ajinkya Uplekar, Noted on your query,we will connect through Anydesk to check on the reported concern and resolve the same,also note we are unable to reach Pallavi as her phone is not reachable. Regards Wasim, Hi Amolika, As discussed and showcased over the remote session, the goals(descriptions) are populating in "Self Appraisal 2338" as given in "Goal Review 2338". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Dear Gowtham,
PFA screenshots from the user. There is a difference between her Goal review & Self Appraisal page.
Please look into this.
Amolika Uplekar
Human Resources
T: (+91) 022 - 23029200 Extn: 9053
M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
, Hi Amolika, As explained over the call, the employee is referring to the Milestone against goals in "Self Appraisal 2338". However, during review process employee has changed only the description of goal, which is reflecting accordingly in "Self Appraisal 2338". The confusion is due to name of KPI Description label as "Target" in "Goal Review 2338" form. In the customization Goal review process, there is currently no option to edit the goals. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
FW: Wrong CL deduction | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Below employee have not availed any leaves in FY 21-22 still is showing 1 CL utilized. Kindly check & confirm.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72F93.132BE220]
From: Madivada Ramya
Sent: Monday, April 12, 2021 9:46 AM
To: Empower Hrms
Cc: Edna Delesseps; Shweta Ghule; Preetham Reddy; M. G. Sundarganesh
Subject: Wrong CL deduction
Dear Team,
There is a wrong leave deduction happened in my CL balance. From 1st April to till date I have not taken any leave but 1 leave got deducted.
Please check and credit the leave back to me.
[cid:image003.jpg@01D72F80.94DE6080]
Regards
Ramya.
***************************************************************************************************************************************************************************************************
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This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Change in report logic | Customization | Patch Deployment | null | Absence, Time and Attendance | null | null | null | Closed | Hi Shweta, As explained over the call, the current logic of "Utilized" is in such a way that the leave's available debited between in the selected financial year will be shown. However, For CL, due to the re-initialization concept configured, you do not want to show the previous period approved leave in April to be shown in this year utilized. We will check on the same internally and come back to you with an update. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Shweta, As informed over the call, we have changed the logic in the report for the Utilized column for CL leave type alone, in such a way that leave requests(leave dates) in the selected date period will be calculated. It was confirmed over the call that it is resolved for the reported 1 case. Request you to please check for other cases also randomly and share your feedback. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham,
With reference to the trail mail, below issue has been resolved.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D72FC4.3F85D570]
, Hi,
This ticket has been resolved.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D733A4.12777230]
|
how to allow future dates for medical claim | we need to raise claims for April 2021 but it is showing message like 'bill date should be with in fin-year' . need to remove financial year validation up to may 2021.please suggest . | Date validation can't be removed | Product | Clarification | null | Claims & Reimbursement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, As discussed over the phone, the claim dates cannot be extended in system once the financial year has been crossed. Because the eligibility amount also will get vary in system and also we will not be able to remove the validations in system. Hence we have suggested you to create the separate claim in system and inform the users to raise the new claim Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
CEO speak content Not showing | Dear Team, Could you share why CEO speak not showing on home page. | Patch deployed by the implementation team | Product | Patch Deployment | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on our discussion, CEO speak not showing on home page we will check and update you based on your availability. Please share the connection to showcase the query., Hi Sandeep Jangid, As we have discussed, regrading that query CEO speak not showing on home page , the query has been informed to our team, they are updating the patch fix regarding this query. we will inform to you once it is done., Hi Sandeep Jangid, The requested query has been resolved, The CEO speak has been displaying in the Home screen of the application. Please do check and refer the screenshot. |
COnfiguration of reminder mail for attendance regularization | Hi, Please help in configuring an auto mail which is to be sent out as a reminder for attendance regularization Regards Aishwarya | We have done the changes by setting the notification to self and reporting managers as the datas are huge. As per your requirement w e have made changes in a way that only full day absent days notification only will be triggered. | Product | Data Correction | null | Manage Employees | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12001, Hi Aishwarya KV, We tried to call you but unfortunately we couldn't reach you. Please let us know your available time to initiate call. Regards, Veerapandian R, Hi Aishwarya KV, As we checked,the number of days was configured as 3 for "Reminder for late coming/ Absent regularization" As discussed over the call we have configured the number of days as 1. Please check from your end and let us know if you face the issue again Regards, Veerapandian R, Hi, The mail did not get triggered even though the no. of days of absence was changed to 1. please check on priority. regards Aishwarya, Hi, Tried reaching you over call, could not connect. Please provide an update on the ticket. Regards aishwaarya, Hi Aishwarya KV, We have done the changes by setting the notification to self and reporting managers as the datas are huge. As per your requirement w e have made changes in a way that only full day absent days notification only will be triggered. Please check from your end and let us know. Regards, Veerapandian R |
Change of Financial Year in Adrenalin | Hi Team, Request you to let us know the procedure to change the Financial year in Adrenalin. Regards Abbas | FY Change Patch Deployed | Product | Patch Deployment | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, We have completed all the below three prerequisites in Adrenalin.
March’21
payroll month confirmation (Confirm process).
Unclosed
settlements in this FY to be closed, failing this will result in incorrect
tax data in Form16.
Backup
of both Application and database once March’21 payroll completed, Hi Mirza Abbas, We have completed all the below three prerequisites in Adrenalin. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mirza Abbas, Please confirm us whether the Full Application Server and Database Server backup has been completed in system. If it is not completed, please inform your IT Team to take the necessary back up. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Our IT Team has confirmed that they have taken all the database server backup. You can go ahead and change the financial year in Adrenalin. Regards Abbas, Hi Mirza Abbas, We have started deploying the patches for FY changes in system. Once it is completed, we will update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mirza Abbas, We have deployed the patches for the FY change in system and also verified that the FY has been changed in the Tax Declaration form. Requesting you to check the same from your end and also do the Pay Process in system. Kindly check and update us with your feedback. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Regarding HMS login (-IP:192.168.5.76) |
Hi,
Please provide the details.
Best Regards
Pradeepa C T
Executive - Human Resources (Total Rewards - Payroll)
M +91 6366426128 T +91 80 2237 8000
[cid:imagedbfcb5.JPG@dda69331.439a4897]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
From: Tharaneethar Rajasekaran
Sent: 12 April 2021 11:09
To: Pradeepa C T
Cc: Vinod K.B; Annappa K. M.; Ganapati Naik (HL)
Subject: RE: Regarding HMS login (-IP:192.168.5.76)
Dear Pradeepa,
Please provide login data from ip:192.168.5.76
Best Regards
Tharaneethar Rajasekaran
Executive - Human Resources (Total Rewards - Payroll)
M +91 9488490900 T +91 81722 59500/505/523/524
[cid:image001.jpg@01D72F8C.D64E94C0]<https://himatsingka.com>
Himatsingka Linens
Plot No 1, KIADB Ind Area, Gorur Road
Hanumanthpura Post, Hassan 573201, India
www.himatsingka.com<http://www.himatsingka.com>
From: Ganapati Naik (HL)
Sent: Monday, April 12, 2021 11:02 AM
To: Tharaneethar Rajasekaran <Tharaneethar.Rajasekaran@himatsingka.com>
Cc: Vinod K.B <vinod.kb@himatsingka.com>; Annappa K. M. <annappa.manjappa@himatsingka.com>
Subject: Regarding HMS login (-IP:192.168.5.76)
Hi Tharanee,
As discussed, We got call from Nithin , he said in Madeups IE desktops somebody is accessing Pay slip (some of the employees) from Madeups IE login.(Desktop IP:192.168.5.76) ,we have checked desktop history but nothing found. But some of the employees downloaded pays lips are available in desktop.
Can you please get the data from adrenalin (ie :11 & 12th March 21.. who logged in to HMS from which employee id…)
Best Regards
Ganapati Naik (HL)
Manager - IT Infrastructure (Business Support)
M +917760972684 T +91 81722 59500/103/104/105
[cid:image002.jpg@01D72F8B.F55D48D0]<https://himatsingka.com>
Himatsingka Linens
Plot No 1, KIADB Ind Area, Gorur Road
Hanumanthpura Post, Hassan 573201, India
www.himatsingka.com<http://www.himatsingka.com>
| you need HRMS login details for the above-mentioned IP. | Product | Clarification | null | Security | null | null | null | Closed | Hi Pradeepa C T, As discussed over the call, you need HRMS login details for the above-mentioned IP. Please refer to the attached screenshot and revert for any further clarifications. Regards, Srujana.M |
E-Codes getting auto approved | Hi, E-Codes are getting auto approved for West region inspite of correct mapping in system. Please check. | Facilitator not mapped | Product | Clarification | null | Manage Employees | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12004, Hi Rashmi, As explained over the call, the role player(User) who created the employee did not have any facilitator for the approval role. Hence, the forms are getting auto-approved. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Ok noted. |
Leave Discripency | For APL22046 leave details are not matching SL EA details are not showing CA also showing 3 only Kindly Check and do the needful | no mismatch | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles: "[\"44002027944\"]"
referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Vidyasagar, We will analyze the leave data of the shared employee, in the meanwhile, request you to please let us know, with which data you are matching the leave details to proceed further., Hi Vidyasagar, Post analysis we understood that the employee SL and CA and SSL leave types, where the sum of leave transactions matches with the leave balance for these leave types. For the remaining leave type EA, no credit rule is being currently configured in the leave credit configuration form. Hence if you will be providing the balance through Adjustment, request you to please use the leave balance adjustment form/upload to provide the balance. Please reach us in case of any clarification required on the same. Thanks and Regards, Dhivya . V, Issue is not resolved EA CA SL not showing proper values, Hi Vidyasagar, As communicated to you over the call, the employee has utilised few days of h thy r leave credited on Sk and Ca leave types and have the remaining balance. Also there is no credit on EA leave type. Please verify and let us know in case of any queries.
Thanks and Regards, Dhivya . V |
Associate Creation rights issue | Hi, We have removed employee code creation rights from Krishna Pant_11473 in the last week, still she was able to create ecode in the system. Please check asap. Thanks, Rashmi D | Employee still had access | Product | Clarification | null | Manage Employees | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, As informed over call, the employee still has rights to the "Associate Creation" form and is part of many roles. Hence employee was able to create an employee in the system. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Ok got it. |
Fuel 2 wheeler claim approval process consumes more time | Fuel 2 wheeler claim approval process takes more time when compare to other claim approval process | bundle patch deployment done . | Product | Clarification | null | Claims and Reimbursments | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, We understood that there is delay while viewing the pending forms o two wheeler claim.We will check the query and update you the status., Hi Chittibabu M, As informed over the call, We have deployed the Bundle patch that included the performance issue fix. We Have requested you to check the TWO wheeler claims approval issue and update us . Please let us know in case of clarification. |
Form movement of Aye6018 - Confirmation | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Please move confirmation appraisal of "Mohit Chauhan - Aye6018" to Aye1148
que.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | Hi Aye Hr, As per the request, we will check and move confirmation appraisal of “Mohit Chauhan – Aye6018” to Aye1148 que. Will update you once it is moved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Aye Hr, While checking the "Forms Pending for your approval" of AYE1148's queue, already the confirmation appraisal of “Mohit Chauhan – Aye6018” is in her queue. Attached the screenshot for your reference. Please check and confirm to whose queue the confirmation appraisal of “Mohit Chauhan – Aye6018” need to be moved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
change approval rights of resignation to HeadHRFac | Hi, Please configure approval rights for resignation to Head HR Fac. Regards Aishwarya | As per your requirement we have done the changes in workflow for record resignation. Now the third level approval will move to "HR Head Fac". | Product | Configuration | null | Manage Employees | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11954, Hi Aishwarya KV, We tried to call you over the call but unfortunately we couldn't reach you. Please let us know your available time to initiate call. Regards, Veerapandian R, Hi Aishwarya KV, As per your requirement we have done the changes in workflow for record resignation. Now the third level approval will move to "HR Head Fac". Please check from your end and let us know. Regards, Veerapandian R |
FW: <.FW.>'Globe=988-984' Adrenalin mobile app is not working | Dear Team,
Mobile application not log in/working for all the employees kindly check the trail mail also.
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
<http://www.globecapital.com> www.globecapital.com
fbn-02.png
From: HR [mailto:hr@globecapital.com]
Sent: Monday, April 12, 2021 10:19 AM
To: anoopsingh@globecapital.com
Subject: <.FW.>'Globe=988-984' Adrenalin mobile app is not working
Interaction - {988-984}
Interaction History
E-mail received from Contact ANITHA NAGULAPALLI on April 09 2021, 04:28 PM
From:
ANITHA NAGULAPALLI (anithanagulapalli@globecapital.co.in)
To:
'HR' (hr@globecapital.com)
Date:
Friday, April 09, 2021 03:48 PM
Cc:
'Shikha Shukla' (shikhashukla@globecapital.com); parameswaragopu@globecapital.com (parameswaragopu@globecapital.com)
Subject:
Adrenalin mobile app is not working
Dear Team,
This is bring to your notice regarding that HR Adrenalin mobile app is not
working since last couple of days, All hyderabad branch employees facing the
issue were unable to login.
Kindly check and resolve the issue asap.
Thanks & Regards,
Anitha Nagulapalli
Assistant Manager - Back office
Ph 040 - 46825310 - Extn - 310
Globe Capital Market Limited
Hyderabad
Assigned to Anoop Singh by Rule(Anoop_hr) on April 09 2021, 04:30 PM
New interaction assigned to you.
| Firewall issue | Product | Patch Deployment | null | null | null | null | null | Closed | Hi Anoopsingh, As discussed we are checking the reported query with our internal team and we will update you the status shortly. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, Good Noon. As discussed over call, we have verified the Mobile configurations and we need to further check with our internal mobile team and update you. Please provide us some time we will check and provide you the update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Good Afternoon Iswarya,
Any update…regarding the mobile application….or can we see the other issues.
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
, Dear Team,
Please get it resolved urgently…
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
, Hi Anoopsingh, As discussed kindly check with your IT team with regard to SSL certificate whether they have deployed 3rd party certificate or local certifiate and confirm us to analyze more on the reported query. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discsused below is the mobile application URL. Mobile URL is https://hrmobile.globextranet.com:8080/ Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed the issue with regard to mobile application is resolved by your IT team by enabling the firewall. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Employee details report | Hi, Label does not reflect in the employee details report page. | As we checked, the label value was not present i the MLM_LABEL_DTL_T and MLM_ADL_LABEL_DTL_T post patch deployment from implementation team. We have inserted the values into the respected tables and synched the label editor and message editor. Now the label value is reflecting in the MIS reports. | Product | Data Correction | null | Personal Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi, Please provide an update. Regarrds Aishwarya , Hi Aishwarya KV, We have sorted out the issue. Now the label value is reflecting in the MIS reports. Pease check from your end and let us know. Regards, Veerapandian R |
Goals Open for FY 21-22 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Moosa,
need to open goals for FY 21-22. pls call.
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| PMS configuration and manual initiation (change request) | Product | Configuration | null | Calendar Setup | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed over the call, based on your request, we have guided you on the PMS 21-22 configuration and the PMS process has been initiated through the database. Please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
Requesting to stop Confirmation trigger mails to Functional reporting (Ganesa Ratnam) on immediate basis | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Adrenalin Team,
Requesting to stop Confirmation trigger mails to Functional reporting (Ganesa Ratnam) of below cases on immediate basis.
Confirmation Trigger mail should reach only to reporting manager.
EMP ID
NAME
DESIGNATION
FUNCTION
SUPER RM ID
SUPER RM NAME
113998
Deven Namdev Nikam
Senior Relationship Manager (Level 2)
Bancassurance
100929
Ganesa Ratnam
114217
Dipak Mahadeo Zarekar
Senior Relationship Manager (Level 1)
Bancassurance
100929
Ganesa Ratnam
115275
Ankit Baheti
Senior Relationship Manager (Level 2)
Partnerships & E Commerce
100929
Ganesa Ratnam
115858
Chandan Jayendra Velhal
Senior Relationship Manager (Level 2)
Bancassurance
100929
Ganesa Ratnam
117636
Sunil Subhashrao Deshmukh
Chief Relationship Manager
Bancassurance
100929
Ganesa Ratnam
117642
Sagar Jaywantrao Shinde
Senior Relationship Manager (Level 1)
Bancassurance
100929
Ganesa Ratnam
117814
Nandkishor Shravan Patil
Senior Relationship Manager (Level 1)
Partnerships & E Commerce
100929
Ganesa Ratnam
117820
Pramod Anil Jadhav
Relationship Manager (Level 1)
Bancassurance
100929
Ganesa Ratnam
117827
Padmaraja S T
Relationship Manager (Level 2)
Partnerships & E Commerce
100929
Ganesa Ratnam
117833
Aswathy K S
Senior Relationship Manager (Level 2)
Partnerships & E Commerce
100929
Ganesa Ratnam
117936
Rajput Ramkumar
Relationship Manager (Level 1)
Partnerships & E Commerce
100929
Ganesa Ratnam
117951
Bibin Babu
Senior Relationship Manager (Level 1)
Partnerships & E Commerce
100929
Ganesa Ratnam
118018
Sandeep Rajendra Trivedi
Relationship Manager (Level 2)
Partnerships & E Commerce
100929
Ganesa Ratnam
Pallavi
HR Operations
T: (+91) 022 - 3920 9000 Extn: 9094
| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
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This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Workflow Explained | Product | Clarification | null | Confirmation Management | null | null | null | Closed | Hi Pallavi Karekar, Noted on your query,we will connect through Anydesk to check on the reported concern and resolve the same. Regards Wasim , Hi Amolika With reference to our discussion, Confirmation Ext 2338 has been configured for 1 Level in Workflow definition Master ,where Notification Intimation has been set for Functional Reporting Authority, we cannot remove the notification for particular set of employees to Ganesa as it is not feasible in product, either the Notification Intimation will have to removed from workflow of Functional Reporting Authority Attached screenshot fyr Regards Wasim, |
Update PF numbers for Inactive employees | Hi, Please update PF numbers for attached list of Inactive employees from backend asap. Thanks, Rashmi D | Back end update for inactive employees. Service request. | Product | Service Request | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, Please join the below link to proceed with a back-end update of the PF number of inactive employees. https://us02web.zoom.us/j/87800362872?pwd=NVFFLzZqMzR0QmtCN0xRZkhQQ2dxUT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi,
As requested, we have updated the PF number of inactive employees based on the sheet shared.
Regards,
Gowtham. N
Product Support
Adrenalin eSystems Limited
Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Thanks for the same. |
Update Financial Patches for new FY | Hi, Please update Financial Patches for the new FY. Also let us know in advance downtime for approx how much hours will be required for the same. Thanks, Rashmi D | Deployment of Payroll FY patches. | Product | Patch Deployment | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12056, Hi Rashmi, As discussed, once the other payroll is resolved, we will plan for the deployment of consolidated patches for HRMS, Mobile & Payroll at 7 PM tomorrow(15th Apr 2021). The downtime required will be 2 hours, considering the consolidation patches to be deployed which are released till now. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As informed, deployment of Financial year end patches along with complete consolidation is now completed successfully. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ok thank you. |
Movement - Action reason not loading for 1 employee | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Support Team,
As discussed with Gowtham over call, please check the trail mail issue and we checked in system all mapping was there in frontend like OU, Region, Location &Paygroup etc. Below are the screenshots. Please check it at your end and send us the solution. Also we have attached the main query. Please check for further needful.
Regards
Sasmita, M - 7624018700
Manager HR
Vadilal Industries Ltd.
From: Gowtham N <Gowtham.N@myadrenalin.com> Sent: Tuesday, April 13, 2021 6:04 PM To: sasmitamishra@vadilalgroup.com Cc: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; sunilpagar@vadilalgroup.com; 'Sanjay Shah' <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days
Dear Sasmita,
This is not an issue, it is a mapping gap in existing mapping of role players. PFB screenshot for you reference.
Tarun Goswami who has reported this concern, is part of 3 role listed below. Out of these 3 only LOCFAC & PAYROLLFAC have access to the action reason “Data Change”(Can be checked in Action Reason Role Mapping).
CreationFAC
LOCAFAC
PAYROLLFAC
And the employee for whom movement is being done(21220831 – Aakanksha Gandhi), Tarun Goswami is not coming as facilitator for LOCFAC or PAYROLLFAC. Please correct the mapping in Manager role player and concern will be resolved.
Please reach me on 9047106688/8072250167 for further clarifications/guidance on this.
Regards,
Gowtham.N
Product Support
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA
Email: gowtham.n@myadrenalin.com | Ph: 044-30247474
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com".
From: sasmitamishra@vadilalgroup.com [mailto:sasmitamishra@vadilalgroup.com] Sent: Tuesday, April 13, 2021 5:19 PM To: Gowtham N <Gowtham.N@myadrenalin.com> Cc: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; sunilpagar@vadilalgroup.com; 'Sanjay Shah' <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days Importance: High
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Gowtham,
As my login details is not created yet in new CSP Portal, please help us to resolve the attached one query. We have not sent it earlier as we thought to raise it in new CSP but now it’s a priority.
Also please note this is a repetitive query and why we are getting such errors in system. You can see in the attached emails how my location process owners are facing problems due to this. Hence please let us know the root cause as sometimes we get such messages and sometimes not.
Regards
Sasmita Mishra
M - 7624018700
From: sasmitamishra@vadilalgroup.com <sasmitamishra@vadilalgroup.com> Sent: Tuesday, April 13, 2021 10:52 AM To: 'Gowtham N' <Gowtham.N@myadrenalin.com> Cc: 'Prakash Kumar' <Prakash.Kumar@myadrenalin.com>; 'Balakumaran V' <Balakumaran.V@myadrenalin.com>; 'Venkateswaran C' <Venkateswaran.C@myadrenalin.com>; 'Jagadeesswari Velayudham' <Jagadeesswari.V@myadrenalin.com>; 'Salauddin Allauddin Shaikh' <salauddin.a@myadrenalin.com>; 'sunilpagar@vadilalgroup.com' <sunilpagar@vadilalgroup.com>; 'Sanjay Shah' <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days
Many thanks Gautham for your quick response and to resolve this.
Regards
Sasmita
From: Gowtham N <Gowtham.N@myadrenalin.com> Sent: Monday, April 12, 2021 5:57 PM To: sasmitamishra@vadilalgroup.com Cc: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com; 'Sanjay Shah' <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days
Dear Sasmita,
As discussed now, the reported concern is resolved already as submit button was not enabled due to Food Coupon issue which has been resolved.
Regards,
Gowtham.N
Product Support
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA
Email: gowtham.n@myadrenalin.com | Ph: 044-30247474
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com".
From: sasmitamishra@vadilalgroup.com [mailto:sasmitamishra@vadilalgroup.com] Sent: Monday, April 12, 2021 5:01 PM To: Gowtham N <Gowtham.N@myadrenalin.com> Cc: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com; 'Sanjay Shah' <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days Importance: High
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Gowtham,
Still the important employee creation query is not resolved yet. We had a talk with Ganpathiraj on last Saturday and he was suppose to revert us by today. Please check and send the solution for the attached query ASAP.
For user details for CSP portal our internal discussion is going on and we will revert you in this week itself.
Regards
Sasmita
From: Gowtham N <Gowtham.N@myadrenalin.com> Sent: Sunday, April 11, 2021 9:08 PM To: sasmitamishra@vadilalgroup.com Cc: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com; Sanjay Shah <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days
Dear Sasmita,
The open clarifications queries are closed now. Attaching mail for everyone’s reference.
We do not have any restrictions on count of users/login. However, would recommend to provide list maximum of 5 users. Also, please suggest a admin user from the list who will be having access to view tickets raised by all users.
Name
Mobile
Email Id
Designation
Department
Regards,
Gowtham.N
Product Support
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA
Email: gowtham.n@myadrenalin.com | Ph: 044-30247474
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com".
From: sasmitamishra@vadilalgroup.com [mailto:sasmitamishra@vadilalgroup.com] Sent: Saturday, April 10, 2021 11:33 AM To: Gowtham N <Gowtham.N@myadrenalin.com>; Prakash Kumar <Prakash.Kumar@myadrenalin.com> Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com; Sanjay Shah <sanjay@vadilalgroup.com> Subject: RE: CSP Portal is not working since 2 days Importance: High
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Gowtham,
We will send the details of users who will be raising the queries soon meantime kind request to look into the queries which is already sent long days back.
All new queries we can take it ahead with the new CSP portal. Also please let us know the maximum login counts as we have respective locations for query generations.
Regards
Sasmita, M - 7624018700
Vadilal Industries Ltd.
From: Gowtham N <Gowtham.N@myadrenalin.com> Sent: Friday, April 9, 2021 9:29 PM To: sasmitamishra@vadilalgroup.com; Prakash Kumar <Prakash.Kumar@myadrenalin.com> Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com Subject: RE: CSP Portal is not working since 2 days
Dear Sasmita,
I believe there is communication gap from our side as this was the solution from the very beginning. However, it was not conveyed concretely to you and hence this delay.
I will ensure there is no such communication gap going forward.
Also, would like to inform that we are moving to a new ticketing tool which is easy to use and has below advantages. Attaching document for your reference.
· Simplified & Optimized the Ticket raising process
· Customer’s Communication/discussion forums.
· FAQ repository in home page – To refer before logging a ticket.
· Convert Mail to ticket feature.
Note : You will be having access to CSP portal as well, you can refer to the earlier tickets whenever required.
Request you to provide the details of users in below format who will be raising queries. We will create logins accordingly in the new tool, post which a registration link will be sent to users. Document on new tool is attached for your reference.
Name
Mobile
Email Id
Designation
Department
Regards,
Gowtham.N
Product Support
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA
Email: gowtham.n@myadrenalin.com | Ph: 044-30247474
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com".
From: sasmitamishra@vadilalgroup.com [mailto:sasmitamishra@vadilalgroup.com] Sent: Friday, April 9, 2021 8:02 PM To: Gowtham N <Gowtham.N@myadrenalin.com>; Prakash Kumar <Prakash.Kumar@myadrenalin.com> Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com>; sunilpagar@vadilalgroup.com Subject: RE: CSP Portal is not working since 2 days Importance: High
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Gowtham,
Thank you for the mail and we checked the solution related to Food Coupon done by Prakash and found ok in the production system.
Also we have noticed the response time for our queries is very late. Kind request to look into it as our work is really getting suffered for this and we are getting reminder emails from respective process owners for the same. Hence Please check and do the needful on priority.
Regards
Sasmita, M – 7624018700
From: Gowtham N <Gowtham.N@myadrenalin.com> Sent: Friday, April 9, 2021 1:35 PM To: Prakash Kumar <Prakash.Kumar@myadrenalin.com>; sasmitamishra@vadilalgroup.com Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com> Subject: RE: CSP Portal is not working since 2 days
Dear Sasmita,
Please ignore the comments from Prakash asking to raise ticket as he is unaware that you are unable to raise the same.
The reported point is also related to Food coupon , so if Prakash has changed the limit to 0, this would also be resolved now. So please check and confirm once now.
Regards,
Gowtham.N
Product Support
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA
Email: gowtham.n@myadrenalin.com | Ph: 044-30247474
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com".
From: Prakash Kumar Sent: Friday, April 9, 2021 12:27 PM To: sasmitamishra@vadilalgroup.com Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Gowtham N <Gowtham.N@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com> Subject: RE: CSP Portal is not working since 2 days
Dear Sasmitamishra
Based on your confirmation, We have changed the “Food coupon” range Minimum amount as 0.
We request you raise a ticket with the screenshot for the below mentioned point so I would be easy for us to resolve the same.
In employee creation page of Adrenalin Production, there is no option of submitting bond details under compute CTC head. This problem is being faced from UC to M4 grade employee. For Screenshots, please check my earlier mails and suggest the related solution ASAP.
Prakash. K.
Product Support Team.
Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com
P: 044 - 39882345 Extn : 7424
From: sasmitamishra@vadilalgroup.com [mailto:sasmitamishra@vadilalgroup.com] Sent: Friday, April 9, 2021 11:15 AM To: Prakash Kumar Cc: Balakumaran V; Venkateswaran C; Gowtham N; Jagadeesswari Velayudham; Salauddin Allauddin Shaikh Subject: RE: CSP Portal is not working since 2 days Importance: High
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Prakash,
Please proceed to change the minimum amount as “0” for the food coupon query. Also please update us immediately for other query which raised to you before 10 days and we have not received any response regarding that and due to this we are not able to create the employee in system. I am mentioning the query again which is in the trail mail.
In employee creation page of Adrenalin Production, there is no option of submitting bond details under compute CTC head. This problem is being faced from UC to M4 grade employee. For Screenshots, please check my earlier mails and suggest the related solution ASAP.
Regards
Sasmita, M - 7624018700
From: Prakash Kumar <Prakash.Kumar@myadrenalin.com> Sent: Friday, April 9, 2021 10:17 AM To: sasmitamishra@vadilalgroup.com Cc: Balakumaran V <Balakumaran.V@myadrenalin.com>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Gowtham N <Gowtham.N@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; Salauddin Allauddin Shaikh <salauddin.a@myadrenalin.com> Subject: RE: CSP Portal is not working since 2 days
Dear Sasmitamishra
As discussed we can change the Minimum amount as 0 in the “Component Eligibility Setup” form against the Food Coupon component based on that system will not throw any error message while doing the salary entry.
Based on your approval we can make the changes.
Prakash. K.
Product Support Team.
Adrenalin eSystems Limited | An Intellect Group Company| W: www.myadrenalin.com
P: 044 - 39882345 Extn : 7424
From: Ganapathiraj Kaliappan Sent: Wednesday, March 31, 2021 10:41 PM To: sasmitamishra@vadilalgroup.com; Gowtham N <Gowtham.N@myadrenalin.com> Cc: sunilpagar@vadilalgroup.com; 'Sanjay Shah' <sanjay@vadilalgroup.com>; himanshugohil@vadilalgroup.com; Purushothaman Govindarajan <Purushothaman.Govind@myadrenalin.com>; 'Accts Doyen' <accounts@doyen.co.in>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com> Subject: Re: CSP Portal is not working since 2 days
Dear Sasmita,
Sharing the updates for Email id and food coupon,
1.Email iD update: Totally 51 cases where mail id is not available in the application. Those cases updated_on date falls on 2020 till december month. By that time work email id column may be non-mandatory field and also in editable stage in the application.
Due to this reason the email id become empty for some employees. Recent employees date values are working fine and mail id's are in updated stage.(Currently work email id field is in Disable stage)
Solution for Existing blank email id's:
Navigate to Data upload-->Choose template name as "Email id Update"--> Click on Generate excel-->Fill the details and upload the same in the application.
Attached the sheet for your reference.
2.Food Coupon:
As already instructed by our team, that if the component is mapped to the CTC and CTC Flexi then application will check the component eligibility setup based on grade. If the grade value is defined with the minimum and maximum range then system will show the value automatically during process however your expectation is "User has to Opt the Food Coupon" in the application then only the value has to calculate. We will check the feasibility option with our internal team and update on the same by tomorrow.
Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425
From: sasmitamishra@vadilalgroup.com <sasmitamishra@vadilalgroup.com> Sent: Wednesday, March 31, 2021 5:34 PM To: Ganapathiraj Kaliappan; Gowtham N Cc: sunilpagar@vadilalgroup.com; 'Sanjay Shah'; himanshugohil@vadilalgroup.com; Purushothaman Govindarajan; 'Accts Doyen'; Venkateswaran C; Jagadeesswari Velayudham Subject: RE: CSP Portal is not working since 2 days
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Ganpathiraj,
Please update for the mentioned point no. 1 & 2 in the trail mail by you, as it was on high priority. Apart from these 2, please find another query as mentioned below as we are not able to raise the ticket in CSP Portal.
In employee creation page of Adrenalin Production, there is no option of submitting bond details under compute CTC head. This problem is being faced from UC to M4 grade employee. Screenshot for the same is attached. Please check and suggest the related solution ASAP.
Regards
Sasmita, M - 7624018700
From: Ganapathiraj Kaliappan <Ganapathiraj.K@myadrenalin.com> Sent: Tuesday, March 30, 2021 1:53 PM To: sasmitamishra@vadilalgroup.com; Gowtham N <Gowtham.N@myadrenalin.com> Cc: sunilpagar@vadilalgroup.com; Sanjay Shah <sanjay@vadilalgroup.com>; himanshugohil@vadilalgroup.com; Purushothaman Govindarajan <Purushothaman.Govind@myadrenalin.com>; 'Accts Doyen' <accounts@doyen.co.in>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com> Subject: Re: CSP Portal is not working since 2 days
Dear Sasmita,
Thanks for joining the zoom connection.
Sharing the queries, which we have discussed on the session.
1.Mail Id is getting blank-- Ticket No:323660 --Adrenalin will update on this ticket--Pending Adrenalin.
2.User access rights for CTC details form--Ticket No: 323386 --Payroll Fac users are not added in the "User Group Mapping from" against the respective group--Clarity given--Query Resolved.
3.Error in CTC calculation--Ticket No:325298 --Adrenalin will update on this ticket--Pending Adrenalin
Will get back on the pending points from our end and update on the status at the earliest.
Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425
From: Gowtham N Sent: Monday, March 29, 2021 11:57 AM To: sasmitamishra@vadilalgroup.com Cc: sunilpagar@vadilalgroup.com; Sanjay Shah; himanshugohil@vadilalgroup.com; Purushothaman Govindarajan; 'Accts Doyen'; Venkateswaran C; Jagadeesswari Velayudham; Ganapathiraj Kaliappan Subject: RE: CSP Portal is not working since 2 days
Dear Sasmita,
We are facing issues with CSP portal, we will check and get it resolved at the earliest.
Ganapathiraj from Support team will connect with you shortly to understand the queries over call and assist you on the same.
You can reach me on 9047106688/8072250167 in case of any delay in support.
Also, would like to inform that we are moving to a new ticketing tool which is easy to use and has below advantages. Attaching document for your reference.
· Simplified & Optimized the Ticket raising process
· Customer’s Communication/discussion forums.
· FAQ repository in home page – To refer before logging a ticket.
· Convert Mail to ticket feature.
Note : You will be having access to CSP portal as well, you can refer to the earlier tickets whenever required.
Request you to provide the details of users in below format who will be raising queries. We will create logins accordingly in the new tool, post which a registration link will be sent to users. Document on new tool is attached for your reference.
Name
Mobile
Email Id
Designation
Department
Regards,
Gowtham.N
Product Support
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA
Email: gowtham.n@myadrenalin.com | Ph: 044-30247474
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com".
From: Jagadeesswari Velayudham Sent: Monday, March 29, 2021 9:40 AM To: sasmitamishra@vadilalgroup.com; Purushothaman Govindarajan <Purushothaman.Govind@myadrenalin.com>; 'Accts Doyen' <accounts@doyen.co.in>; Venkateswaran C <Venkateswaran.C@myadrenalin.com>; Gowtham N <Gowtham.N@myadrenalin.com> Cc: sunilpagar@vadilalgroup.com; Sanjay Shah <sanjay@vadilalgroup.com>; himanshugohil@vadilalgroup.com Subject: RE: CSP Portal is not working since 2 days
++ Venkat and Gowtham
From: sasmitamishra@vadilalgroup.com <sasmitamishra@vadilalgroup.com> Sent: Saturday, March 27, 2021 2:29 PM To: Purushothaman Govindarajan <Purushothaman.Govind@myadrenalin.com> Cc: sunilpagar@vadilalgroup.com; Sanjay Shah <sanjay@vadilalgroup.com>; Jagadeesswari Velayudham <Jagadeesswari.V@myadrenalin.com>; himanshugohil@vadilalgroup.com Subject: CSP Portal is not working since 2 days Importance: High
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Purusottaman,
Since 2 days we are trying to raise ticket in CSP portal but while raising the ticket it is saying access denited & server denied error. Please look into the matter and help on priority.
2nd, there are some tickets which are on high priority and we are not getting solutions. Are there any escalations you are following please let us know.
Regards
Sasmita Mishra
Vadilal Industries Ltd.
M – 7624018700
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you. | City changed for a location, however employee's employment information had old city which is not mapped to the role player. | Product | Data Correction | null | Transition Management | null | null | null | Closed | Hi Sasmita, As explained over call, reported case is due to City change of a existing Location via Location master which is not mapped to "Tarun Goswami". During this change, employment information(City of the employee) will not be changed by system automatically as it is the employment information which is sensitive. In case of any such master changes(City change of a location/Region change of a City), please make use of "Employee Basic Info Update" upload to update the corrected City/Region mapping against respective employees Employment Information also. For now we identified this mismatch with master information for 2 cases(Including Aakanksha), and we have corrected the same via backend and Action reason is now loading in Movement screen. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Thank You Gowtham for the update and quick response for our query.
Regards
Sasmita, M - 7624018700
, Dear Gowtham,
Please help us for which employee the city change has done via location master as mentioned in the trail mail so that we can ask our team members to take care in future for mapping as there are different process owners for different locations.
Regards
Sasmita
, Hi Sasmita, Below are the 2 employees for whom the City in their employment information was tagged as "AHMEDABAD-COLONADE". However, later the city would have been changed against the locations tagged to below employees via "Location master". 21220831 - AAKANKSHA GANDHI 21240900 - DEEPAK KUMAR Please reach me on mobile for any further clarifications on this. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Transfer Request 638 TAB | Dear Madam, when employee is trying to raise the employee transfer it is giving an error that session expire. please do the needful EM ID: DM Mr. Chiranji Lal Yadav – 14536 . Spark User ID: bfil\chiranji.yadav Pass – ankita@7272 . EM ID he want to raise transfer: EMP. ID 107150 84160 85318 49610 70215 85734 | Over the session, you are able to raise the transfer request for the below-reported employees. | Customization | Clarification | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, Over the session, you are able to raise the transfer request for the below-reported employees. Also the same has been confirmed by your end. Regards, Srujana.M |
Payroll patch 2021-2022 | Please provide the payroll patch for the year 2021 to 2022. | FY Change Patch | Product | Patch Deployment | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Senthil kumar M S, As discussed over the phone, we have deployed the patch in staging environment. And also the pay process has been completed in Staging. The submit button will be available in Income Tax Configuration form till we start the Pay Process in system. Attaching the patch file for your reference. Kindly deploy the same in Live Environment. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, It has been implemented in production., Hi Senthil kumar M S,
Based on your confirmation, we are closing this tickets.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com |
Employee movement | Dear Madam, employee movement is done and approved but the same is seen as Employee movement is pending for approval. but no ware it is seen pending please do the needful. EM ID: 31034. Regards, Sowmya | Duplicate records have been created in Employee Transfer. | Customization | Data Correction | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, duplicate records have been created in Employee Transfer. Now we have cleared the same. Request you to ask the approver to approve the transactions and check for any further clarifications. Regards, Srujana.M,
Issue not yet resolved….
[cid:image001.png@01D731E9.3104FB30]
Regards,
Sowmya
Assistant Manager - Human Resources
Bharat Financial Inclusion Limited
(Formerly “IndusInd Financial Inclusion Limited”)
Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai – 400013
Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India.
Phone : 8096660565
Extn : 040-39356195
CIN : U65999MH2018PLC312539
[A close up of a logo Description automatically generated]
Rank # 31
, Hi Sowmya, We have checked, below reported employee 3314. Regards, Srujana.m, Dear Madam,
issue not resolved … it is seen no ware pending. please do the needful., Hi Sowmya, Please check the below attached screenshot and revert for any further clarifications. Regards, Srujana.M |
Spec_Amount is not adding in Net salary component | Dear Team, Spec amount is not added to Net salary componet in AHEL server.Please check and do the neddful. | sequence number change | Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Tirupathiraju, Request you to please share one sample id for the concern raised on Spec amount not getting added in Netpay, hence we will verify from our end and reach you in case of any concerns. Request you to please provide the server connectivity, to proceed further on query raised on this. Thanks and Regards, Dhivya . V, Hi Tirupathiraju, As discussed over the call, we have made the changes for AHEL Ahmedabad executive. We have only updated the sequence number of Spec amount as 299 from 343 (before Gross). Please verify for this month post process and let us know. Thanks and Regards, Dhivya . V |
PL Leave wrongly applied on Sundays | PL Leave wrongly applied on Sundays to be reversed .04-Apr-2021
11-Apr-2021
18-Apr-2021
25-Apr-2021 | Leave Cancel suggested | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT,
As per the reported query, we understood that the PL applied on Sunday needs to be cancelled. Please do the leave cancellation using the Leave Cancel form.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, As discussed over the phone, the Leave Cancel from back end will create the Leave Balance Mismatch in system as well as it will be taken as a chargeable activity. Hence requesting you to cancel the leave using Leave Cancel form. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
2 Employees Needs to be in Active position (Hold Salary Issue) | Hi Team, As discussed Prakash, 10539 & 11519 both employees are in Inactive position. Pay Process has been done again but both employees are reflecting inactive. Hold Salary needs to be reflected in "Settlement Entry". ( Requesting the solution at earliest because we have multiple process to execute for F&F Payment, to avoid further delay we must require the solution on this) -Swapnil 8329295434 | We have made payprocess active for the given employees | Product | Data Correction | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home
created_by: 2043097497860
time: 2021-04-13 15:56:26 +0530, Hi Swapnil, From the above description, we understood that the given 2 employees need to process again. We have made the active for the given employees. Please do the pay process and check the same. Regards Prakash, Hi Praksah, Please find below list of Employees are still not
reflecting. However, I am starting my F&F process for other employees
(Except Frontend OBPL) for March Exit. Requesting you to close this asap.
EMPLOYEE
CODE
EMPLOYEE
NAME
NET_PAY
Paygroup
10199
Ravina Khare
7001
FRNT_OBPL
10630
Aksha .
14003
FRNT_OBPL
11231
Pooja Ramanbhai Makwana
6923
FRNT_OBPL
11493
Devika Gaur
12261
FRNT_OBPL
11527
Nikhat Parveen
5571
FRNT_OBPL
1620
Smita Gajanan Londhe
16936
FRNT_OBPL
4311
Subhas Das
2709
FRNT_OBPL
8361
Shyam Murari Choudhary
6118
FRNT_OBPL
1037
H R Jagdish
15191
FRNT_OBPL
10398
Jaheer Md
3763
FRNT_OBPL
10815
Nishi Massey
4061
FRNT_OBPL
10862
Arti .
6104
FRNT_OBPL
10937
Ishrat Ali Zaidi
3222
FRNT_OBPL
10938
Shweta Rajendra Deshmukh
6504
FRNT_OBPL
11163
Suman Sekhar Pal
3667
FRNT_OBPL
11180
Gaurav Dixit
11747
FRNT_OBPL
11239
Thaimei Jangpanmei
4305
FRNT_OBPL
11312
Raman Kumar
798
FRNT_OBPL
11441
Neelam Rai
0
FRNT_OBPL
11453
Deepali
9777
FRNT_OBPL
11462
Sabitri Panda
2490
FRNT_OBPL
1509
Manjunath C
15020
FRNT_OBPL
4180
Sathya Narayana Rao Magar
15744
FRNT_OBPL
4875
Sameer Goswami
11173
FRNT_OBPL
5150
Mehraj .
674
FRNT_OBPL
6776
Pushpalatha Gadepaka
7688
FRNT_OBPL
8674
Sangeetha T S
9961
FRNT_OBPL, Addition to Above 5154_Rajendra is from PROD_HOADL Paygroup still its March Hold Salary is not reflecting. We should keep this Ticket for F&F settlement issue for the time being. Requesting you resolve asap., Please ignore for above comment PROD_HOADL. Consider the List of FRNT_OBPL, Hi Swapnil, Please find the below URL to join us through the Zoom Connection. https://us02web.zoom.us/j/86959480302?pwd=N28reUVGaU1TQkQvZmFDZWdBczFqQT09 Password V6FEvg Regards Prakash, Hi Swapnil, We have added the salary hold details to the system and the same will be reflected in the Settlement Entry. We request you to upload the Processed data history for those cases, based on that they will appear in the salary register. Regards Prakash, Hi, As confirmed by Vishal, issue has been resolved. Thanks for the same. |
Employee onboarding - Issue | For the below employee, while submitting the employee details in "onboarding" form, getting "pan number exist" popup. please check and resolve. E-Code : N01629 Name : Vinoth Kumar | cleared the pan number | Product | Service Request | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan K, We will clear the reported old employee code's pan details from our end and update the status to you., Hi Saravanan K, As per your request, we have cleared the reported employee's old PAN number from the backend. Request you to ask the employee to submit the form and confirm this from your end., Ok, Thanks
Regards,
Saravanan K
Executive - Human Resources
Mob: +91 73 58 390876
________________________________
|
FW: Adrenalin password for Mobile -0023 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
0023 is unable to access his mobile app.
Pls rectify the issue.
Regards
Sonali
From: Chandan Chetry <Chandan.Chetry@artfertilityclinics.com>
Sent: 12 April 2021 15:17
To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>
Cc: Rajesh Sharma <Rajesh.Sharma@artfertilityclinics.com>
Subject: Adrenalin password for Mobile
Dear Mam,
This is to inform you that my adrenalin app in mobile is asking for new password and I had forgot the old password, request you to please help me to sort it out.
Regards,
Chandan Chetry
Get Outlook for Android<https://aka.ms/ghei36>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Use the forgot password link | Product | Clarification | null | null | null | null | null | Closed | Hi Sonali Srivastava, Can you please share with me the employee mobile application screenshot to define whether the user is getting an forgot password link or not. Abirami K, Hi Sonali Srivastava, Issue got resloved by clicking on the forgot password option. Abirami K |
Mail not received | Mail ID exist and ID is correct but mail not received . | Mails sending from Adrenalin | Product | Clarification | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, As per the reported query, we understood that the mails are not receiving to employees mail box. Kindly provide us sometime we will schedule the session and work on the same
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, Please join the below session link. https://fastsupport.gotoassist.com/114724551 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi ROOTS IT, As showcased over the session, the mails has been sent from Adrenalin to Roots Mails Server and the status is success. So requesting you to check with your IT Team that, the mails are not triggering from Roots Mails Server to Employee Mail Box. Please check the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
FW: Inability to access adrenalin max-0105 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
Pls look into the below issue.
Regards
Sonali
From: Vaidehi Ridham Shah <Vaidehi.Shah@artfertilityclinics.com>
Sent: 13 April 2021 14:37
To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>
Subject: Inability to access adrenalin max
[Image]
Hi Sonali
As discussed I tried to reinstall adrenaline max after uninstalling it but still facing the same issue. Attaching screen shot for reference. Kindly do the needful.
Thanks and regards
Vaidehi
Get Outlook for Android<https://aka.ms/AAb9ysg>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Provide the mobile number | Product | Configuration | null | null | null | null | null | Closed | Hi Sonali Srivastava, We understood that the employee can't able to access the mobile application but please share the screenshot along with timings to trace out the issue from the logs. Abirami K, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi
Pls address the below issue on priority. Employee is unable to mark attendance.
Regards
Sonali
, Hi Sonali Srivastava, As discussed over the call, please provide the mobile number in the work phone column in the personal information form and revert us in case of further clarification. Abirami K |
Old LOG file | In our Live Server, there is a Old Log File - Folder in the following path: E:\Program Files (x86)\Adrenalin\Log_old The total side of the log folder is 128 GB and it has reduced our server storage capacity. Please check this folder and confirm whether the same is required or can be removed from this server. | Old logs can be removed | Product | Clarification | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11985, Hi KARTHIKEYAN. K, Please join the below session link. https://fastsupport.gotoassist.com/892312075 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi KARTHIKEYAN. K, As discussed over the phone, the file consists of Logs from 2015 -Jan 2020 which is a older logs in system. We can keep only last 6 months log files. Hence requesting you to remove the old log files to free some space in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Weekoff Reflecting absent | Associate STM9753 has a weekly off on 30th march 2021 as per shift monthly calendar however the attendance calendar is reflecting as absent on the date.Kindly clarify why is it reflecting absent and resolve the same. | Clarification | Product | Clarification | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, Noted on your concern,we will get connected and assist on the reported concern at the earliest Regards Wasim, Hi Raksha Dayma, Please be informed, the said employee belongs to General Shift and there is no Weekly Off tagged for the employee as on 30-Mar-2021,his attendance was not tagged on the said date and he has marked as Absent. Regards Wasim, Kindly note the associate belongs to CUSTOM shift and as per his roaster if weekly off is roastered the attendance calendar should not reflect as ABSEN.Request you to check the shift monthly calendar and attendance calendar for better understanding and provide resolution asap.Conatct us on 8169862176., Hi Raksha Dayma, Please find the attached Excel sheet of Shift upload done for the employee STM9753 ,we checked and for the dates of 29,30,31st March there has been No data uploaded for the said employee,and for 29th March employee has Regularized his attendance and for 31st employee has applied Earned Leave, if 30th Is weekly off,please upload the same for the employee and the calendar will get updated Regards Wasim |
null | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Please change shifts below employee which are not changed from our end.
Aye5553 - Rahul Kumar Pandey
Kindly change his shifts to *Branches*
*Regards*
*Rahul*
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
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from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
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====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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Thank you.
| Data correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi hr operations, As per the request, We will check the shift of the below employee which are not changed from your end. Aye5553 - Rahul Kumar Pandey we will change his shifts to Branches and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi hr operations, As per the request, we have updated the below employee - Aye5553 - Rahul Kumar Pandey Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Team,
Updated. Thanks for your support.
*Regards*
*Rahul*
On Tue, Apr 13, 2021 at 3:01 PM Iswarya Saravanan <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi hr operations,
>
> As per the request, we have updated the below employee -
> Aye5553 - Rahul Kumar Pandey
>
> Please check and confirm.
> *Thanks & Regards,*
> *Iswarya.S*
>
> *Adrenalin eSystems Limited*
> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
> Park |
> Siruseri | Chennai – 600130.
> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
>
> On Tue, 13 Apr at 2:30 PM , Iswarya Saravanan <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi hr operations,
>
> As per the request, We will check the shift of the below employee which
> are not changed from your end.
>
> Aye5553 - Rahul Kumar Pandey
>
> we will change his shifts to *Branches and update you.*
>
>
> *Thanks & Regards,*
> *Iswarya.S*
>
> *Adrenalin eSystems Limited*
> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT
> Park |
> Siruseri | Chennai – 600130.
> Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
>
> On Tue, 13 Apr at 2:03 PM , hr operations <hroperations2@ayefin.com>
> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Dear Team,
>
> Please change shifts below employee which are not changed from our end.
>
> Aye5553 - Rahul Kumar Pandey
>
> Kindly change his shifts to *Branches*
>
> *Regards*
> *Rahul*
>
> *
> ***************************************CONFIDENTIAL****************************************
> *The Information contained in this electronic communication is intended
> solely for the individual(s) or entity to which it is addressed. It may
> contain proprietary, confidential and/or legally privileged information.
> Any review, retransmission, dissemination, printing, copying or other use
> of or taking any action in reliance on the contents of this information by
> person(s) or entities other than the intended recipient is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify us by responding to this email or telephone and
> permanently delete all copies of this message and corresponding attachments
> from your system(s) immediately. The contents of this message do not
> necessarily represent the views or policies of Aye finance.*
> * The recipient should check this email and any attachments for the
> presence of viruses. Aye finance cannot Guarantee that e-mail** communications
> are secure or error free as information could be intercepted, corrupted,
> amended, lost, destroyed, arrive late or incomplete or may contain viruses.*
> ====================================
> This message (including any attachments) is intended only for the use of
> the individual or entity to which it is addressed and may contain
> information that is non-public, proprietary, privileged, confidential, and
> exempt from disclosure under applicable law or may constitute as attorney
> work product. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and (i) destroy
> this message if a facsimile or (ii) delete this message immediately if this
> is an electronic communication. Thank you.
>
> 12049:1025874
>
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
|
Notification email to be stopped - Vishal Kumar 890991 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Please stop all the email notification coming from Adrenalin for below employee.
Name: VISHAL KUMAR
Emp id: 890991
Thank and Regards
[cid:image001.jpg@01D7306A.EAE1C450]
Esha GAUR
Assistant Manager - Talent Acquisition, BIC Cello India
Helping BIC create Change
email: esha.gaur@bicworld.com<mailto:esha.gaur@bicworld.com>
mobile: +91 6359601101
address: BIC Cello (India) Pvt Ltd
Survey No 711/1/2/3/4 , Somnath Road, Dabhel
Daman (U.T) 396210
www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/>
[cid:image002.png@01D7306A.EAE1C450] <https://www.bicworld.com/en> [cid:image003.png@01D7306A.EAE1C450] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D7306A.EAE1C450] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D7306A.EAE1C450] <https://www.instagram.com/bic_group/> [cid:image006.png@01D7306A.EAE1C450] <https://twitter.com/BicGroup?lang=en>
Conserve paper: think before you print this email
CONFIDENTIALITY NOTICE
This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system.
This message (including any attachments) is intended only for
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If you are not the intended recipient, you are hereby notified
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communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| mail id removed from back end | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Esha, As per request, We will stop the email notification and confirm once the activity completed from our end. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed, We have stopped the mail notification from our end, Kindly check your end and share feedback. Internal references Mail id: VISHAL.KUMAR@bicworld.com Thanks and Regards Vijayakumar k |
Change of Financial Year in Adrenalin | Hi Rumana,
All the Data Backups of Adrenalin has been completed by our IT team, Request you to change the financial year in Adrenalin and confirm us back.
Regards
Abbas
From: Rumana Nasreen Akbar Ali [mailto:myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com]
Sent: 12 April 2021 12:17
To: Mirza Abbas
Subject: Re: Ticket [12008] - Change of Financial Year in Adrenalin
Hi Mirza Abbas,
Please confirm us whether the Full Application Server and Database Server backup has been completed in system. If it is not completed, please inform your IT Team to take the necessary back up.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com<mailto:Rumana.n@myadrenalin.com>
On Mon, 12 Apr at 12:10 PM , Mirza Abbas <mirza.abbas@osb.co.uk<mailto:mirza.abbas@osb.co.uk>> wrote:
Hi Rumana,
We have completed all the below three prerequisites in Adrenalin.
1. March’21 payroll month confirmation (Confirm process).
2. Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16.
3. Backup of both Application and database once March’21 payroll completed
Please consider the environment before printing this email
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.
Please note that we reserve the right to monitor all email for preventing and detecting crime, investigating or detecting the unauthorised use of our telecommunication system or ascertaining compliance with our practice or procedure. Privacy in relation to the contents of your email is not guaranteed.
krbs, Kent Reliance, Jersey Home Loans, JHL, Guernsey Home Loans, GHL and Reliance Property Loans are trading names of OneSavings Bank plc or its wholly owned subsidiaries. OneSavings Bank plc is a company registered in England and Wales under company number: 7312896 and its registered address is Reliance House, Sun Pier, Chatham, Kent ME4 4ET. OneSavings Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504).
| FY change | Product | Patch Deployment | null | Tax | null | null | null | Closed | Hi OSBI Payroll Team, We understood that the Mar 2021 payroll and settlement has been confirmed and the backup has been taken by your IT Team. We will deploy the patches in the Live Environment for the FY changes in system and then update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi OSBI Payroll Team, We have deployed the patches in the Live Server and also verified that the FY has been changed in the Tax Declaration form. Requesting you to kindly verify the same from your end and also do the Pay process in system and update us with your feedback. Attaching the Tax Declaration form screenshot for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Leave encashment - Error on opening the form | Leave encashment - Error on opening the form | Product aspx & dll changed to achieve custom logic as per customer requirement.
Now, the logic given in Product custom plugin itself. | Customization | Patch Deployment | null | Absence, Time and Attendance | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-13 06:17:37 UTC, Hi Shweta, As discussed yesterday, the form is opening now post removing the custom logic for NPCI built in product code itself. We have disabled the form access to self group (Workforce Administration - Self) as requested. Also, team is working on providing the custom validation built for NPCI. We will update you for testing the same once it is deployed. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Shweta, We have now deployed the custom validation as it was earlier for the "Leave Encashment" form, which works based on the below mentioned config. validation will be thrown on Submitting the form. LMS_ENCASHMENT_DOJ_CONFIG_1501 - Currently it is configured as 365 days, which means employee can submit Leave Encashment only after 365 days of his Joining. Please verify the same once from your end and enable access to "Workforce Administration - Self" group via Module Administration when it is to be opened for all employees. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi,
Below issue has been resolved.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D73206.FEDDA490]
, Hi,
Below issue has been resolved.
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image001.png@01D73506.6CE71B40]
|
Changes for FY 2021-22 | We have taken backup for Production DB and restored it to UAT and March'21 also confirmed. Kindly deploy patches for FY 2021-22 in Production. Moreover, we are unable to login into UAT DB after the restoration of data. Kindly look into it. | We have deployed the Financial Year Patch on live environment. | Product | Patch Deployment | null | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Subhendu China, We will initiate connection and work on the reported query. Regards, Veerapandian R, Hi Subhendu China, Please join on the below given session link https://fastsupport.gotoassist.com/509801285 Regards, Veerapandian R, I am not sure that the backup of the Application server has taken by our infra team or not, but I have copied the adrenalin folder from the application server except the log folder., Hi Subhendu China, We have deployed the Financial Year Patch on live environment. Please check from your end and let us know. Regards, Veerapandian R, Unable to do the pay process it's showing an error., Hi Subhendu China, Please join on the below given session link https://fastsupport.gotoassist.com/281322326 Regards, Veerapandian R, Hi Subhendu China, We have sorted out the issue and now the payroll is working fine and the same has been confirmed from your end. Regards, Veerapandian R, We are unable to change the old tax regime to the new tax regime, submit button is not showing. The default option is old tax regime. Kindly look into it., Hi Subhendu China, Please join on he below given session link https://fastsupport.gotoassist.com/372857684 Regards, Veerapandian R, Hi Subhendu China, As we checked, We found that that pay process has been done from your end for checking purpose hence the submit button is not visible. We have uploaded the "taxproof resubmission " for one employee and now the submit button is enabled and the same has been confirmed from your end.Please do the upload for other employees and let us know. Regards, Veerapandian R, I have checked it’s working for other employee’s also.
Regards,
Subhendu
|
Goal Setting Rejection Comment Missing | Dear Jay,
In reference to the subject, it has been observed that the approver's comments are missing in the mailer received by the employees.
Please have this corrected and confirm. Also, let us know were could we see the rejection comments.
[cid:image001.png@01D7304E.033B01A0]
Regards,
Nainesh
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| respective bookmark added | Product | Configuration | null | Goal Management | null | null | null | Closed | Dear Nainesh, From the below description, we understood that the Approver's comments are not getting displayed in Mail, we will verify whether the respective bookmarks are added for Rejection Mail also, if then we will do the needful and update you accordingly. Thanks and Regards, Dhivya . V, Dear Nainesh, From the below description we understood that the the comments provided by the approver in Approver comments column against the chosen dropdown value (approve/reject) during rejection, has to be captured in the mail. These details can be captured using a table bookmark in Mail content builder. Currently we have not inserted the bookmark, please confirm us, hence we would add the respective bookmark and update you. Attached the sample snapshots for your reference. Thanks and Regards, Dhivya . V, Dear Dhivya,
Thanks for your feedback. However, I have checked the “mail content builder” and “approver comments” bookmark is already linked. I am not sure if I am looking at the correct mail. Could you please confirm.
If this is not the correct mail content builder, do let me know the form name & other necessary details. Meanwhile, you may proceed with the changes mentioned.
[cid:image001.jpg@01D7307F.03B7DC80]
Also, do let us know where can we see the rejection comments for previously rejected Goals.
Regards,
Nainesh
, Dear Nainesh, The form name chosen by you and the understanding is correct. However with reference to the Goal Setting form, we capture the approver comments again each goal and not as a final text field similar to other forms. Hence the current bookmark placed doesn't capture the value there. Post confirmation from you, we have added the form details bookmark, please verify from your end and let us know in case of any concerns. In the meanwhile, we will verify by today (or) 15th in Mail viewer and update you. Thanks and Regards, Dhivya . V, Thanks & noted Dhivya,
Regards,
Nainesh
|
"Final Closure" not able to submit | As per process once the "Final Closure" submit for exit employee then employee flow to "Settlement Entry" form. But now Final closure shows submited successfully but not reflecting in "Settlement Entry. Example Case :- 10199/1037/10398 -Swapnil Tawre 8329295434 | Patch deployed.
ADL_2009_16052 | Product | Patch Deployment | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home
created_by: 2043097497860
time: 2021-04-13 09:45:55 +0530, Hi Swapnil, As discussed, please join the below link to look into the reported issue. https://us02web.zoom.us/j/85770215007?pwd=UWJxOTE2WWNBclY0T0xpdlZoclJ2dz09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Swapnil, As informed, we have deployed a patch for reported issue which is a product bug. And now you are able to do Final closure and the employees are reflecting in Settlement entry form. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Ph: 044-30247474 , Hi Gowtham & Prakash,
I have checked the same.
Thanks for quick response in a need.
Swapnil Tawre | HR Advisor
T : +91-22-6190 7310 |M : 7045597291 www.anitadongre.com<http://www.anitadongre.com/>
House of Anita Dongre Pvt. Ltd.
Plot No R 847/1/1, TTC Ind. Area, MIDC, Rabale, Navi Mumbai, India – 400701
Anita Dongre: Facebook<https://www.facebook.com/anitadongre> | Instagram<https://www.instagram.com/anitadongre>
Anita Dongre Grassroot: Facebook<https://www.facebook.com/AnitaDongreGrassroot> | Instagram<https://www.instagram.com/anitadongregrassroot/>
Global Desi: Facebook<https://www.facebook.com/myglobaldesi> | Instagram
AND: Facebook<https://www.facebook.com/stylebyand/> | Instagram<https://www.instagram.com/stylebyand/>
|
BLR- Email Notification | 1. Employee ID-ECWBLR01014 is not receiving email notification for any request raised or received. We also verified through email viewer it says notification are sent but still employee has not received. 2. Employee ID-ECWBLR02196 is also not receiving any notification for any request raised. Please have them verified | Mail Server issue | Product | Clarification | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Shwetha R, Please be informed, once the mail has been shoot from our Application, the mail status gets updated as Mail Sent, further if the employee has not received the mail will have to be checked by your IT Team on why the mail has not been received through your Mail server, Attached screenshot fyr,request you to forward the same to your IT and they will be able to resolve the same Regards Wasim |
Employee details not change after system show submitted | Dear Adrenalin Team,
we are a facing technical issue. PFA.
We want to change given below details , but the details not change yet,
please do the needful discussion.
Emp Code
Emp Name (As Per UID)
Date of Joining
Current Designation
Current Sub Department
Current Department
New Designation
New Sub Department
New Department
Old Location
New Location
Effective Date
Letter or change date
AYE5358
Tripti Lal
05-Oct-20
Management Trainee
Strategy
Manager
Product
01-Apr-21
__________
Regards,
Team-HR
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
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from your system(s) immediately. The contents of this
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* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
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| Bank details | Product | Service Request | null | Employee Information | null | null | null | Closed | Hi Hroperations, we understand that the given below Employee details need to be updated in the System. Please share the Error screenshot along with the system time(to check the Log) or what Error exactly you are facing in the "Employee Movement" or Data upload form. So that we can resolve the issue. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya,
I already share error screenshot in my last mail, I attachment again .PFA
Best Regards
Mohit Chauhan
Mob-9582938728
, Hi Hroperations, Thank you. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak, While checking the Transaction for the Employee - AYE5358 for the Data change, the Transaction queue is in Error due to the primary key violation in backend. Post Analysis, the Employee - AYE5358 is having the two Bank details with Salary account check box selected. (Attached the screenshot for your reference) Kindly update one bank account as Salary account check box and remove for other. After removing the bank account please check changing the designation in the "Employee Movement" form. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, |
Confirmation Process Configuration | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
We need to change the configuration of confirmation process.
Kindly guide on the same.
Regards
Sonali
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Stop the confirmation auto approval on L0,L1 level | Product | Configuration | null | Personal Data | null | null | null | Closed | Hi Sonali Srivastava, We will initiate the session over the anydesk and discuss the reported query, Please provide us some time. Thanks &Regards, Abirami K, Hi Sonali Srivastava, As discussed over the call we have guided you to change the conf_days in the adrenalin configuration editor as 15 as per your request and also to stop the auto-approval in L0 and L1 level we have made the scheduler inactivate. Please confirm us to proceed further!! Abirami K |
Appointment Letter Updation | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
Kindly update the format of Appointment Letter, also I need guidance on generation of appointment letter.
Kindly Guide.
Regards
Sonali Srivastava
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Document Designer -Word Document | Product | Configuration | null | Employee Reports | null | null | null | Closed | Hi Sonali Srivastava, We will initiate the session over the anydesk and discuss the reported query, Please provide us some time. Thanks &Regards, Abirami K, Hi Sonali Srivastava, As discussed over the call We have guided you over the session, using the Document Designer-Word Document form to update the Appointment Letter. Kindly follow the same. Abirami K |
Settlement ireport | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
I want to have a settlement iReport from Adrenalin as per attached format. Basically, it has all settlement details.
Kindly check and confirm if this report possible via iReporter.
Regards
Harsha J
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Provided the clarification | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Harsha, As per request, We have understood the attached formate based your need Ireport ,Hence we will check with internal team and get back to you, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As per the attached format based. We have checked with the internal team is not possible to create the I_report from our end, If you want to need the report kindly do the customization as per format. Further if any clarification please let me know, Thanks and Regards Vijayakumar k, Hi,
I am out of office and will resume my work on 19th April 2021. For any queries, please contact Obaid Khan on 9699130439 or
you may write to him on Obaidur.Khan@bicworld.com.
Thanks!
|
Multiple past employment grid in onboarding step | Hi Team, During the employee onboarding step multiple grids are formed in the past employment details of
AQ020904
Geetharani Padda Kindly help resolve. Regards, Ansu Singh | data correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ansu Singh, From the reported query we observed that multiple grids are formed under past employment during employee on boarding. We have taken the connection will check and update the status. Thanks & Regards, Greeshma, Hi Ansu Singh, As requested, we have cleared the multiple entries in past employment detail form. Requesting you to check the same and get back to us for further clarification. thanks & Regards, Greeshma |
Financial year patch | Dear Team, please release the new financial year patch. Regards Mahendra | Patch Deployment | Product | Patch Deployment | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, Below are prerequisites to complete the above-mentioned activity. March’21 payroll month confirmation (Confirm process). Unclosed settlements in this FY to be closed, failing this will result in incorrect tax data in Form16. Backup of both Application and database once March’21 payroll completed. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear team, We closed Mar'21 payroll (Confirm Process) & settlements and also we taken full backup of both servers, plz deploy the new financial year patch. Regards Mahendra, Hi Mahendra Y, We have deployed the patch in the system. Hence requesting you to check the same from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Requesting for updating details from backend | Dear Team, The below employee details created wrongly.So,Please correct the details as requested below. aph3486 - Position - PMS_Executive Grade- Executive Pay group : Ahel Ahmadabad Exe gift coupons | upload the excel | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Tirupati, Request you to please use the attached excel and update the data using the template "Employee Basic Info Update" in the Data Upload form. Only the columns highlighted in the excel are mandatory, please fill the remaining columns required and upload the data. The Effective from of the employee should be the latest Effective From, please verify from Employment details form. Please verify and reach us in case of any queries. Thanks and Regards, Dhivya . V |
Transfer letter | Dear Madam,
for the employee 90431 employee transferred from BEGUSARAI to Deoghar RO on 1st Apr 21.
that is a request transfer but employee request transfer is not generated in spark. we are unable to generate the letter. please do the needful.
Regards,
Sowmya | Clarification in Employee Movement | Product | Clarification | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, below reported employee transfer locations are reflecting correctly. Request you to re-check and generate the letter. Please revert for any further clarifcations. Regards, Srujana.M, Dear Madam,
We are unable to generated the letter.
Regards,
Sowmya
Assistant Manager - Human Resources
Bharat Financial Inclusion Limited
(Formerly “IndusInd Financial Inclusion Limited”)
Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai – 400013
Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India.
Phone : 8096660565
Extn : 040-39356195
CIN : U65999MH2018PLC312539
[A close up of a logo Description automatically generated]
Rank # 31
, Hi Sowmya, We have generated the transfer letter for the below-reported employee. Request you to check and revert for any further clarifcations. Regards, Srujana.M |
Update patch budget amendment FY 2021-2022 | Client: RATNAMANI METALS & TUBES LTD. Description: Update patch budget amendment FY 2021-2022
Ticket #: 328111 Category of Ticket: Software Problem Type of Ticket: Medium Status: Pending-Adrenalin Estimated Closure Date: -NA- Proposed Resolution Type: -NA- Assigned To: Prakash Kumar
Message by Ghanshyam Purohit on Monday, April 12, 2021 11:11:17 AM Status: Open
Dear Team, Please update all the patch as per budget amendment for FY 2021-2022 and related to FY change in System, After that we can start the process of Tax Declaration of our employees for the FY 2021-2022 Attached File : Capture.JPG
Ticket assigned to Prakash Kumar on Monday, April 12, 2021 11:47:02 AM Status: Assigned
Assigned
Message by Prakash Kumar on Monday, April 12, 2021 12:17:41 PM Status: Awaiting Feedback
From the above description, we understood the need to deploy the new financial year patch. We request you to confirm the March month payroll and let us know based on that we will make the connection and deploy the same.
Message by Ghanshyam Purohit on Monday, April 12, 2021 12:31:45 PM Status: Pending-Adrenalin
i have confirm the march'2021 month payroll, kindly deploy the same.
Message by Prakash Kumar on Monday, April 12, 2021 5:17:43 PM Status: Pending-Customer
We have deployed the new financial year
Message by Ghanshyam Purohit on Tuesday, April 13, 2021 10:34:54 AM Status: Pending-Adrenalin
Dear Prakash, All the reimbursement other than LTA we need to Nill balance, but system are showing the balance, after updating the patch. for example emp no 1377,23779 Attached File : Capture.zip
Message by Prakash Kumar on Tuesday, April 13, 2021 10:36:19 AM Status: Pending-Customer
Please raise a separate ticket for this issue.
Message by Ghanshyam Purohit on Tuesday, April 13, 2021 2:18:05 PM Status: Pending-Adrenalin
it is not separate issue, it is related to FY Change | Financial year patch deployed | Product | Service Request | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lalji Ladumor, Please find the below URL to join us through the FastSupport connection https://fastsupport.gotoassist.com/158241023 Regards Prakash, As per Screen short LTA balance not show properly , Hi Lalji Ladumor, As discussed we have deployed the new financial year patch. LTA Balance issue is not related to the financial year patch deployment. We request you to raise a separate ticket for the same, based on that we will follow and get it resolved. Regards Prakash, Again i write to you this is financial year change related issue , this type of issue we face last year also, still LTA balance is not correct. kindly give the permanent solution of this issue. , Dear Prakash,
Kindly share the connection for below issue.
Description: Description: cid:bf59fea9-7258-407b-aa84-f296261cbaad
Lalji Ladumor
Assistant Manager - HR
Description: Description: Description: cid:image004.jpg@01D168D4.F59C9450
Prosperity through Performance
The First , A & B wing, 9th Floor
Behind Keshav Baug Party Plot,
The First Avenue Road,Off 132 ft. Ring Road,
Vastrapur, Ahmedabad -380015 Gujarat, INDIA.
T : +91 079 - 29601200 / 1 / 2 Ext.:1405
M: +91 98796 13049
<http://www.ratnamani.com/> Website | <https://goo.gl/maps/uG9LRvpmxBH2> Map | <mailto:lalji.ladumor@Ratnamani.com> e-Mail
, Hi Lalji Ladumor, As discussed please close this ticket. Regards Prakash, , |
black screen occur on mobile application | Dear Team, Kindly check black screen occur, when employee login mobile application. please solve it on priority bases. | post confirmation ticket clsoed | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern, black screen occur, when employee login mobile application. please solve it on priority bases. we will check and update you., Varatharajakrishnan Kasiviswanathan Hi Sandeep Jangid, As we have discussed, the mobile login issue is for few of the employees, Please provide the employee code details to verify. we are awaiting for the information. Also, Please connect us when you are available., oHi Sandeep Jangid, Regarding Mobile login black screen issue for the employees (22511 and 19173), we will check with our internal team and update you the same. Internal ticket reference : ADL_2009_21706 , As we have checked with our team, We are requested some input from your end, based on that, we will find the resolution for the mobile login issue for the employees (22511 and 19173), , Hi sandeep, Based on our discussion, We are requested you to share the mobile login credentials for the any one of the mentioned employees (22511 and 19173) to check the scenario from our end, based on that, we will find the root cause of the issue, you said that, the mentioned employees are does not share the credentials due the higher management level employees.Also, you have informed to close this ticket and check the login with different mobile. Based on our discussion, we are close this ticket, if the same login issue is arriving, please share the credentials to us in future to analyse the issue from our end. |
Commencement of service date correction | Out of the two Commencement of service date created in recently, One needs to be removed and the other has to be changed in DATE from TEXT format. Kindly do the needful. | commencement of service will be in text format only. | Product | Configuration | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi KARTHIKEYAN. K, Requesting you to connect the below link to check the reported concern. https://fastsupport.gotoassist.com/531671073, Hi KARTHIKEYAN. K, Based on your request we have checked and found that the commencement of service will be in text format only. Please upload the commencement of service using the Employee Transfer Upload. , We are aware that it is in text format. Please provide us the same in date format (DD/MMM/YYYY) and not text format. This is a very urgent requirement. Please do not delay any further., Hi KARTHIKEYAN. K, As discussed over the call, We will initiate the session and check on the above-reported concern please provide us some timeline., Hi KARTHIKEYAN. K, Requesting you to connect the below link to check the reported concern. https://fastsupport.gotoassist.com/111431522, Hi KARTHIKEYAN. K, As discussed over the call, We have checked and removed the mentioned dynamic filed column from the Employment details forms. Please enter the service date in the Employee movement form and check the same in the employment details form. Regards, Niraikalai R |
FW: Login Error-0104 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team
Employee is unable to login.
Why is this error coming again and again.
Regards
Sonali
From: Vidhi Shah <vsshah.28@gmail.com>
Sent: 12 April 2021 11:47
To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>
Subject:
gm mam..please check my adrenaline max is still not work
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| provide the mobile number | Product | Configuration | null | null | null | null | null | Closed | null |
Location still reflecting | Dear Team, I have not mapped Location Telangana and Vashi to RHR Harish Bhosale but still it is reflecting to him. Regards, Supulaxmi Konar Hr-Operation | Role player mapping was incorrect. Guided customer to correct the same. | Product | Clarification | null | Job Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, Request you to please provide complete information with us to check on the actual concern. Please let us know where the RHR Harish Bhosale is able to view the Location. If it is any report/form, please mention the same along with the report extract/screenshot. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Supulaxmi, As discussed, we understood that Vashi & Telangana employees are listed for Harish Bhosale in the "Employee Details Report". As explained, Telangana is the holiday calendar of the employee, location of that employee is "Shivamogga" which is eligible as per mapping and hence reflecting in the report. With respect to Vashi employees, City & Location was still mapped for Harish Bhosale in the role "PIMS". Please remove the same and the employees of Vashi will not be listed. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
FW: Punching error-0062 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team
Employee is still unable to punch in. Kindly resolve
Regards
Sonali
From: Ruksar Ansari <Ruksar.Ansari@artfertilityclinics.com>
Sent: 14 April 2021 12:53
To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>
Subject: Punching error
Hello mam,
My Issue is still not solved because m getting the same problem still...kindly help me to solve this...
[Image]
Get Outlook for Android<https://aka.ms/AAb9ysg>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Provide the mobile number | Product | Configuration | null | null | null | null | null | Closed | Hi Sonali Srivastava, Have removed the block and also please check the mobile number in the system and revert me back. Abirami K |
Add company logo | Dear Team, Kindly add our company logo on login page as a uat login page. find attach images. | Image uploaded by using the Adrenalin 6 folder from the backend | Product | Service Request | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandeep Jangid, Based on your concern, you are request us to add the attached company logo on login page as a uat login page. we will check and update you the same., Hi Sandeep Jangid, Based on your request, we have added the login application image in the production environment same like UAT based on your attached screenshot. Please do check and confirm the same., no it's not done and why you are attach coming soon image on slide 3. , Hi Sandeep Jangid, Based on our discussion, we have not change only the logo, because the login image is complete one image, Please request you to provide the proper image with logo and the file type should be Jpeg format. Based on that, we will upload the same. Hence, the calcification has been provided |
Error - GS Share snapshot | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Mr. Wasim,
Please note that employee no. INM0636 - Tarun Arora, is unable to view forms pending for approval to approve the courses created. Refer snapshot given below. Please resolve.
Regards,
Kirti Ghule
Functional Manager | Principal Officer
Human Resource
GS E&C Mumbai Pvt. Ltd.
2nd Floor, 'D' Wing, Jolly Board Tower,
I-Think Techno Campus, Kanjur Marg (E),
Mumbai - 400042
Tel.: 91-22-4138 5235
Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com>
From: TARUN ARORA(TARUN ARORA) Principal Engineer/Project Engineering Management Team (tarun_arora@gsenc.com) <tarun_arora@gsenc.com>
Sent: 14 April 2021 11:00
To: KIRTI V. GHULE(KIRTI V. GHULE) Principal Officer/Human Resource (kirti_ghule@gsenc.com) <kirti_ghule@gsenc.com>
Subject: (GS Share)- GS Share snapshot
Dear Kirti,
As discussed, please find the GS Share snapshot below.
Regards,
Tarun
[cid:image001.png@01D7311D.478A2F50]
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Rights provided | Product | Clarification | null | Application Access Management | null | null | null | Closed | Hi Kirti Ghule, Noted on your concern,we will do the needful and update on the same once we have resolved the same. Regards Wasim, Hi Kirti Ghule, Noted on your query, Issue resolved by giving the user “forms pending for your approval” form rights. Regards Wasim |
Final closer | Dear Madam,
we are unable to do final closer of the employee please do the needful.
while doing final closer it is giving an error that Transaction is pending for approval. please do the needful,
EM ID: Amitabh Kaushal_103273
Regards,
Sowmya | below reported employee final closure transaction moved to fail due to "This SqlTransaction has completed; it is no longer usable." Now we have reprocessed the same. | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, below reported employee final closure transaction moved to fail due to "This SqlTransaction has completed; it is no longer usable." Now we have reprocessed the same. Please check and revert for any further clarifications. Regards, Srujana.M |
PL to Krishan kumr | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
As he is not confirm we cannot credit 16 PL to his account, Kindly add from backend and let us know
Sr. No
ID
Name
1
901173
Krishan Kumar
[cid:image001.jpg@01D73120.F8096A00]
Regards
Yatin
9924663883
YATINKUMAR JAYANTIBHAI PAREKH
Somany Ceramics Limited
T: 9924663883
Email: yatin.parekh@somanyceramics.com
www.somanyceramics.com
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| suggested to change the employment status | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | hold as of now, Hi Yatin, As discussed, The PL credit for the reported employee is not required now. The same has been confirmed over the call. Hence we are updating the ticket status as 'resolved'. As per the existing configuration, the PL will credit only for the Confirmed employees. If the PL credit required for this employee, then the employment status needs to be confirmed for him. Post confirmation, the system will automatically provide the credit based on the credit scheduler timings. |
PL to Krishan Kumar | As he is not confirm we cannot credit 16 PL to his account, Kindly
add from backend and let us know
Sr. No
ID
Name
1
901173
Krishan Kumar | suggested to confirm the employee | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, hold as of now , Hi Yatin, As discussed, The PL credit for the reported employee is not required now. The same has been confirmed over the call. Hence we are updating the ticket status as 'resolved'. As per the existing configuration, the PL will credit only for the Confirmed employees. If the PL credit required for this employee, then the employment status needs to be confirmed for him. Post confirmation, the system will automatically provide the credit based on the credit scheduler timings. |
PL not Auto Crediting | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Employees those who have completed 5yrs in system, PL is not auto crediting in their account...
Please look into this & resolve at earliest..
Employee Code- 115145
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 - 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
[logo]
[LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/>
[facebook]<https://www.facebook.com/IDBIFed>
[twitter]<https://twitter.com/IDBIFed>
[youtube]<https://www.youtube.com/user/idbifederallife>
[cid:image006.jpg@01D73120.86C65BA0]
<br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| IDBI payroll cycle has two Credit Configuration,hence sp was not pulling Service based CRedit for PL | Product | Patch Deployment | null | Setup HRMS | null | null | null | Closed | Hi Nilesh Jaiswal, Noted on your concern,we will get connected through Any desk and resolve the said query . Regards Wasim, Hi Nilesh Jaiswal, Please be informed,Service based PL has been credited successfully to Emp ID : 115145,please check the confirm us. Regards Wasim |
RE: System not capturing full data of Reversal | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Wasim,
Still awaiting for your revert on below raised ticked, which is pending from your end.
Please close today at earliest..
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 - 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
[logo]
[LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/>
[facebook]<https://www.facebook.com/IDBIFed>
[twitter]<https://twitter.com/IDBIFed>
[youtube]<https://www.youtube.com/user/idbifederallife>
From: hrsupportmap
Sent: 09 April 2021 11:54
To: 'Ask.Adrenalin@myadrenalin.com'
Cc: Gowtham N; Nitin Salunke; Vishal Mulgaonkar; 'Mohammed Wasimkhan'
Subject: FW: System not capturing full data of Reversal
Dear Wasim,
This is to inform you that those employee who regularised attendance for reversal on 18th of the month after 4PM.
Their reversal system is not capturing when we are taking range of 19th of last month & 18th of current month.
For your reference, below is the list of Reversal dates, which was approved on 18th Feb 21 but while taking report from 19th feb 21 to 18th Mar 21 system didn't captured below dates..
EMPLOYEE ID
EMPLOYEE NAME
NO. OF DAYS
FROM DATE
TO DATE
REMARKS
117852
Sagar Chandrakant Sawant
1.00
16-Dec-2020
16-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
17-Dec-2020
17-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
18-Dec-2020
18-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
19-Dec-2020
19-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
21-Dec-2020
21-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
22-Dec-2020
22-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
23-Dec-2020
23-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
24-Dec-2020
24-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
28-Dec-2020
28-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
29-Dec-2020
29-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
30-Dec-2020
30-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
31-Dec-2020
31-Dec-2020
Absent
117852
Sagar Chandrakant Sawant
1.00
01-Jan-2021
01-Jan-2021
Absent
117852
Sagar Chandrakant Sawant
1.00
02-Jan-2021
02-Jan-2021
Absent
117852
Sagar Chandrakant Sawant
1.00
04-Jan-2021
04-Jan-2021
Absent
117852
Sagar Chandrakant Sawant
1.00
05-Jan-2021
05-Jan-2021
Absent
117852
Sagar Chandrakant Sawant
1.00
06-Jan-2021
06-Jan-2021
Absent
117852
Sagar Chandrakant Sawant
1.00
11-Jan-2021
11-Jan-2021
Absent
117852
Sagar Chandrakant Sawant
1.00
12-Jan-2021
12-Jan-2021
Absent
117852
Sagar Chandrakant Sawant
1.00
13-Jan-2021
13-Jan-2021
Absent
117852
Sagar Chandrakant Sawant
1.00
14-Jan-2021
14-Jan-2021
Absent
117852
Sagar Chandrakant Sawant
1.00
15-Jan-2021
15-Jan-2021
Absent
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 - 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
[logo]
[LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/>
[facebook]<https://www.facebook.com/IDBIFed>
[twitter]<https://twitter.com/IDBIFed>
[youtube]<https://www.youtube.com/user/idbifederallife>
<br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
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applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| the report is pulling the data based on the Logic built in as per your requirement, Transactions will have to be approved as your cycle and based on the cycle the data is pulled in the LOPR Report | Customization | Service Request | null | Customization | null | null | null | Closed | Hi Nilesh Jaiswal, Noted on your concern,we will get connected through Any desk to proceed further as we need to check the data where AR and Leaves has been approved post Payroll cycle for the dates to be pulled into Reversal Report. Regards Wasim, Hi,
Please close this today only, otherwise again employee will raise issue in this payroll...
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 – 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
[logo]
[LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/>
[facebook]<https://www.facebook.com/IDBIFed>
[twitter]<https://twitter.com/IDBIFed>
[youtube]<https://www.youtube.com/user/idbifederallife>
, Hi Nilesh Jaiswal, As discussed, you have some priority work to be completed and hence could not provide connection, request you to please connect with us once you are available. Regards Wasim, Hi Nilesh Jaiswal, With reference to our discussion, please be informed, the LOPR Report 2338pulls the data based on the Approval date of the employees AR, for E.g ,the said employee (117852) has raised AR of December 2020 on 18 Feb 2021 and has got approved on the same date ,LOPR Report is now pulled from 19-Feb-2021 to 18-Mar-2021,the said employees AR will not get pulled in the report as From Date is beyond the Approval date, Approval Date should fall in the range of from date and To date to be pulled in this report as such is the customization Logic. Have forwarded the same to Mandar to guide you further on this. Regards Wasim, Hi,
As discussed i had raised 2 ticket for same above query, so old one you have closed & new one is still pending.
Request you to please discuss this issue with Mr. Mandar & ask him to resolve this issue as soon as possible.
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 – 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
[logo]
[LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/>
[facebook]<https://www.facebook.com/IDBIFed>
[twitter]<https://twitter.com/IDBIFed>
[youtube]<https://www.youtube.com/user/idbifederallife>
, Looping Mandar.
Dear Mandar,
Request you to please get in touch with Nilesh & team for detailed requirement and help in providing the same in report.
Regards,
Gowtham.N
Product Support
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA
Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
[image001]
, Hi Nilesh,
Let me know your suitable time today to discuss on the same and also share the your contact number to call you back.
Regards,
Mandar Mangesh Desai
[cid:image001.jpg@01D203C4.C6D95190]
Project Manager - Delivery
Adrenalin eSystems Ltd.
6th Floor | West Wing | ‘Marisoft III’ |
Marigold complex| Kalyani Nagar | Pune- 411 014 |
Mobile: +91 7666 444 566 |
Board No.: 020 6748 3300 Ext: 3368 |
Email: mandar.d@myadrenalin.com<mailto:mandar.d@myadrenalin.com>
Web: www.myadrenalin.com<http://www.myadrenalin.com/>
Follow us on: Linkedin<http://www.linkedin.com/company/adrenalin-esystems-ltd> | Twitter<https://twitter.com/adrenalinHRMS> | Facebook<https://www.facebook.com/adrenalinHRMS> | Blog<http://www.adrenalinhrms.blogspot.in/>
, Hi,
You can connect me now..
Regards,
Nilesh Jaiswal
HR - Operation
T: (+91) 022 – 23029200 Extn: 9031
M:(+91) 9137812585
www.ageasfederal.com
[logo]
[LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/>
[facebook]<https://www.facebook.com/IDBIFed>
[twitter]<https://twitter.com/IDBIFed>
[youtube]<https://www.youtube.com/user/idbifederallife>
, Hi Nilesh Jaiswal, Please be informed, this has been taken forward to our customization Team ,they will be taking forward on the request to pull out the data in LOPR Report as per your request, we will follow up with the same. Regards Wasim, Hi Nilesh Jaiswal, With reference to discussion between our internal team and IDBI team ,the report is pulling the data based on the Logic built in as per your requirement, Transactions will have to be approved as your cycle and based on the cycle the data is pulled in the LOPR Report, if there are discrepancies in the data that is pulled in the cycle of 19-Feb to 18-Mar we will provide your necessary assistance in resolving the same, for data prior to said date request you to manually proceed with it. Regards Wasim, |
Update ESI numbers for Inactive employees | Hi, Please update ESI numbers for attached Inactive employees. | Back end update of ESI numbers for inactive employees. Service request. | Product | Service Request | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, Please join the below link to proceed with a back-end update of the ESI number of inactive employees. https://us02web.zoom.us/j/87800362872?pwd=NVFFLzZqMzR0QmtCN0xRZkhQQ2dxUT09 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi,
As requested, we have updated the ESI number of inactive employees based on the sheet shared.
Regards,
Gowtham. N
Product Support
Adrenalin eSystems Limited
Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Thanks for the same. |
Configure the tax declaration for FY 2021-22 | Dear Team, Please configure the tax
declaration for FY 2021-22 . | inancial year Patch deployment | Product | Patch Deployment | null | Tax | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36 Edg/84.0.522.52
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, As per the query , We have understood that Need to change the TAX declaration year ro 2021 -2022 . Requesting you to take back up of App server and Data base server. We will deplay the patch and update you the status., Hi Madhukara H S, As disussed, We got conirmation over call as ack have een taken and also March month payroll is conirmed.Kindly join this session we will deployee pacth and update you the status https://fastsupport.gotoassist.com/279403756Kohima Gopi, Hi Madhukara H S, As per your request , We have taken session and deplyed PATCH or the Year change to 2021 - 2022 . The same have een inormed to your tema and requested to check the same. Please Update us in case clariication. |
Priority No. 1 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sir,
The following appraisal forms are to be reviewed and submitted by ED - Mr. Pradip Pal in GSshare. However in system the Overall comments are seen as blank.
While we have checked the same with HOD-Piping he confirms having input the Overall comments and submitting the same for Review.
You are requested to please check and rectify the same so as to complete the review process for these employees and close the appraisal cycle.
Self Appraisal 1533
INM0011
Anil Jadhav
Self Appraisal 1533
INM0025
Bahubali Adagane
Self Appraisal 1533
INM0027
Bhagwat Sirsikar
Self Appraisal 1533
INM0032
Bhushan Chopkar
Self Appraisal 1533
INM0088
Prashant Salunkhe
Self Appraisal 1533
INM0132
Sheetal Rajeshirke
Self Appraisal 1533
INM0139
Swapnali Date
Self Appraisal 1533
INM0164
Prashant Sheregar
Self Appraisal 1533
INM0168
Arvind Jadhav
Self Appraisal 1533
INM0195
Gorakshanath Jadhav
Self Appraisal 1533
INM0226
Rejin Rejinraj
Self Appraisal 1533
INM0275
Mukesh Panchal
Self Appraisal 1533
INM0291
Ashutosh Vaidya
Self Appraisal 1533
INM0297
Vishal Shete
Self Appraisal 1533
INM0301
Ganesh Londhe
Self Appraisal 1533
INM0304
Vilas Parab
Self Appraisal 1533
INM0308
Rupesh Mehta
Self Appraisal 1533
INM0329
Vinod Patil
Self Appraisal 1533
INM0331
Rajan Khairnar
Self Appraisal 1533
INM0337
Vishal Wadhai
Self Appraisal 1533
INM0360
Sourabh Gholap
Self Appraisal 1533
INM0367
Nitin Badhane
Self Appraisal 1533
INM0371
Karthik Munikoti
Self Appraisal 1533
INM0376
Rupam Pednekar
Self Appraisal 1533
INM0379
Manish Shivankar
Self Appraisal 1533
INM0384
Vaibhav Dhage
Self Appraisal 1533
INM0403
Chandrashekhar Badhe
Self Appraisal 1533
INM0408
Nilesh Patil
Self Appraisal 1533
INM0414
Chandrashekhar Patil
Self Appraisal 1533
INM0427
Shailendra Waingankar
Self Appraisal 1533
INM0483
Mahesh More
Self Appraisal 1533
INM0487
Dattatray Jadhav
Self Appraisal 1533
INM0517
Payal R. Jaiswal
Self Appraisal 1533
INM0525
Sachin Kambli
Self Appraisal 1533
INM0530
Mayur Katarnaware
Self Appraisal 1533
INM0553
Santosh Ghadage
Thanks & Regards,
Greta A. Fernandes
Functional Manager | Principal Officer
Human Resource
GS E & C Mumbai Pvt. Ltd.
2nd floor, 'D' Wing, Jolly Board Tower,
I Think Techno Campus,
KanjurMarg (E) , Mumbai-400042.
Phone : +91-22-4138 5229
Email: greta_fernandes@gsenc.com<mailto:greta_fernandes@gsenc.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Backend Update | Customization | Data Correction | null | Performance Management | null | null | null | Closed | Hi Greta Fernandes, Noted on your concern,we will do the needful and update on the same once we have resolved the same. Regards Wasim, Hi Greta Fernandes, Please be informed, all transactions has been approved now , please check the same and confirm us Regards Wasim, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sir,
We have to create new Functional Area in GSshare w.e.f. of 01-Apr-2021 before uploading the position master / position update & notice file in GSShare.
The Functional Profile for the same is already created today.
Kindly inform us once the activity is complete so we can upload the positions masters & Employee Information update file.
Position Name
Functional Area
GSM-PEMT-P Off
Support
GSM-PEMT-P Engr
Project Management
GSM-PEMT-Sr Engr
Project Management
GSM-PEMT-C Engr
Project Management
GSM-EG-Tech Advr
Engineering - Engineer
GSM-PEMT-Sr P Engr
Project Management
GSM-PEMT-HOD
Project Management
GSM-HR-C Off
Support
GSM-FF-HOD
Engineering - Engineer
GSM-CAS-C Engr
Engineering - Engineer
Thanks and regards,
Greta A. Fernandes
Functional Manager | Principal Officer
Human Resource
GS E & C Mumbai Pvt. Ltd.
2nd floor, 'D' Wing, Jolly Board Tower,
I Think Techno Campus,
KanjurMarg (E) , Mumbai-400042.
Desk : +91-22-4138 5229
Mobile : 9594548884
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
, Hi Greta, Please find below the respective master forms where you can navigate to and make the relevant master inactive. Request you to please do transfer/movement of existing employees to other masters (or) deactivate the employees if applicable before making the masters inactive as the system will not allow the same if the masters are tagged to any active employee. 1) Organization Structure - Business Unit 2) Position Number - Manage Positions 3) Cost Centre - Cost Center Master 4) Business units - Business Unit 5) Shift Type - Shift Master 6) Location - Location Master You can reach me on 9962261263 for any clarifications/assistance while following the above given steps. |
Error while new employee creation (re employed) | "Please check whether the fields First name, Last Name, DOB and Gender is same in case re-employed status is selected as YES/NO " Error message while submitting re employed Employee Creation | Changed the Status of Reemployeed | Product | Data Correction | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, Requesting you to connect the below link to check the reported concern. https://fastsupport.gotoassist.com/531671073, Not able to connect with the the key error saying "the logmein inc. server is unavailable.please try again", Hi Chittibabu M, Requesting you to check the Link. https://fastsupport.gotoassist.com/256411459, Hi Niraikalai
When we try to connect using the below key provided, we are getting error
msg
"the logmein inc. server is unavailable.please try again"
Regards
Chittibabu M
Rorito Intl Pvt. Ltd. Chennai
Ph : +91-44-22454140/41 Ext.-388
chittibabu.m@roritoworld.com
, Hi Chittibabu M, As discussed over the call, We have corrected the Remployeed status for the mentioned employee. Please check and create the employee. Attached screenshot for your reference. |
3rd Saturday as a weekly off | Dear Team, Kindly suggest how to add every month 3rd Saturday as a weekly off. | Weekly off Master configuration | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your concern, suggest how to add every month 3rd Saturday as a weekly off. we will connect and update you., Hi Sandeep Jangid, We have provided the clarification regarding Weekly off Master and how to configure the 3rd Saturday as a weekly off in that, Please refer the attached screenshot. |
Reminder confirmation mails to stop | Hi, Ayyappan’s (102173) confirmation was done offline as its was an
extension case and we uploaded as confirmed in the system. Seems he is getting reminders from empower.
Can you please look into and stop the reminder mails. Regards, Pradeep | Done the changes. | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 Edg/89.0.774.75
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pradeep Kumar Swain, As requested we have checked and changed it from our end, Hereafter the mail will not trigger. Please check and confirm the same. Regards, Amudhan K, Hi Amudhan, We shall check and let you know, thanks. regards, Pradeep |
Experience Category need to update | Employee ID 11981 's Experience Category is blank at present , we need to set his Experience Category to "Non OEM" . i have tried through Employee basic info update form via upload but its not updating and getting error. please support | provided the sample template to update the employee basic info update | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Bharat Kumar, Based on the reported query, we understood that you like to update the experience category for the below-reported employee. Request you to share your Anydesk number to work on the reported query., Hi Bharat Kumar, In the employee basic info update, you need to mention the existing effective from date. For the reported employee, '31-mar-2021' is the latest effective date, so the same value needs to be entered in the excel sheet. Attaching the sample employee basic info update sheet for your reference. Request you to check the sheet and upload the experience category for the employees. |
Priority - 12 gcf not reflecting - annual review form | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Below employees GCFs are 12 but only 4 are reflecting. Pls resolve immediately.
1. Tukaram Phad
2. Madan Thakur
3. Ganesh Sawant
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
[http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC]
[http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg]
">
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Position changed recently. Cleanup & upload of goals facilitated. | Customization | Service Request | null | Goal Management | null | null | null | Closed | Hi Gyanamayee, As explained over the call, all 3 employee's position has been changed in Feb-2021 only. The system will not change the PMS template of an employee for the movement/position change done just 1 month before his Annual review. Ideally, Annual review is done for the position/role he was working for the past 1 year, and the position for which you are expecting to do review is changed only in Feb-2021. In case, PMS template has to be changed for this employee, we will have to clean up completely and the employee has to do Goal setting again and on approval can proceed with Annual Review. Please confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Dear Gowtham,
Pls connect immediately. We need to delete everything for all these employee before they have started doing annual review.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai – 400079 I India I
, Hi Gyanamayee, As requested, we have cleared the goals completely for 2 employees out of 3, except for Madan Thakur as suggested by you. Post which we have also assisted on the upload of goals, competencies & milestones for these 2 employees. Attaching the upload sheet for your reference & use going forward. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , I need to remove all details of madan thakur. Pls do it immediately.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai – 400079 I India I
, Hi Gyanamayee, As informed over the call, we have removed all goals from the system for Madan Thakur. The form is open now for uploading Goals as guided over call. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Consultants Tax rate need to change | Dear Team, Please change the Consultants Tax rate from 7.5% to 10% Do the needful at the earliest . | formula change | Product | Configuration | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, As per the query ,We have understood that need to change the percent of Consultant tax rate from 7.5% to 10 % we will check the same and update you the status., Hi Madhukara H S, Kindly join this session https://fastsupport.gotoassist.com/543760697Kohima Gopi, Hi Madhukara H S, As per your request , We have updated the Percentage to component TDS_PROf rom gross_earn*0.075 to GROSS_earn *0.1.Kindly check the same and update us in case of clarification. |
Code of Conduct- Inclusion in Onboarding | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team
Kindly upload the code of conduct policy under terms and conditions during onboarding. Pls ensure employee has to agree to this to complete the onboarding.
Regards
Sonali
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Created the Document Designer | Product | Configuration | null | My Information | null | null | null | Closed | Hi Sonali Srivastava, Will check the configuration and revert you as much as earlier!!! Abirami K, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi
Pls update on below issue.
Regards
Sonali
, Hi Sonali Srivastava, Have created the code of conduct under the Terms and conditions in the document Designer form. Please refer and in case of any further clarification reach us!! Abirami K, Hi,
I am on personal leaves due to some medical exigencies in family.
All the queries will be taken up once I resume the office. You may reach me out in case of urgency at 8447155165.
Thank you for your cooperation.
Regards,
Kanika
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
|
Final closer | Dear Madam,
we are unable to final closer of the employee ID: 98605 .
Regards,
Sowmya | Clarification in Final closure | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, employee final closure has been done. Request you to re-check and revert for any further clarification. Regards, Srujana.M |
Separation | Leave encashment is not happening in Separation module Leave balance is deducting as auto leave encashment Adjusted Leave balance value is calculating for 30 days instead of 26 days | patch deployed and configurations done | Product | Patch Deployment | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, For Employee ID APL16196, For this employee Salary processed for 29 days in March 2021 and 1 day LOP His last working day is 27th March 2021 and having 1 day LOP so his Salary Days Paid in F&F will be 27-1=26 but in system it is showing 25 days only , Hi Vidyasagar, We will analyse the concern reported on Leave encashment in settlement entry is not getting displayed and will share the updates with you at the earliest.
Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call and showcased over the session, request you to please update the "Auto leave encashment" as No in the Leave configuration for EL leave, hence the auto leave encashment will not happen and it will be calculated based on the available leave balance. Thanks and Regards, Dhivya . V, Dear Vidyasagar, As discussed over the call, please find our feedback with reference to Settlement. We have guided to update the Auto leave encashment as No in Leave configuration, hence auto leave encashment wont happen. The Salary Days in F & F is being resolved, please verify and update. With reference to Leave encashment calculation as discussed over the call, request you to please use the workaround of providing the divider value in Salary Details as 26 in Others Variable and then proceed with the settlement currently. In the meanwhile, we will consolidate the list of patches to deploy, since the dependencies are high and deploy the same in the upcoming week. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As communicated over the mail, we have deployed the patches with reference to settlement on the APL Primary server and processed the settlement for APL16196. Please verify from your end and let us know. There is a form namely 'Pay group - Additional Information', hence request you to please provide the encashment divider there as an onetime activity. Currently we have provided for Hyderabad Staff. Thanks and Regards, Dhivya . V |
Employee movement | Dear Madam,
Employee movement is done and approval is also done but it is showing an error that transfer is pending for approval.
EM ID:96681
Regards,
Sowmya | Clarification in Employee Movement form. | Product | Clarification | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, below reported employee movement transaction is pending approval:676. Please ask the approver to approve the transaction and check for any further clarifications. Regards, Srujana.M |
Employee not able to raise claims for same date in misc form | Dear Team, Please check the duplicate date is not getting uploaded though misc form is rejected in claims update. attached screenshot for your ref... | Product bug
ADL_2009_21719 | Product | Patch Deployment | null | Claims & Reimbursement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Madan, We have understood the problem statement reported in this ticket. We are checking on the same with our Product team, we will update you on the same at the earliest. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Madan, We have now fixed the reported concern of duplicate validation of unique columns even if the earlier claim is rejected. As informed, request you to please check now on the same and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Noted.
Yes Employee is able to raise this.
Pl check if this is done across forms.
Rgds,
Madan
, Hi Madan, Yes, the fix is common for all claims in the system. With respect to removal of duplicate validation for From date and To date, it was set in the system only for "Miscellaneous claim" and we have removed the same. You can also check once from your end through the form "Dynamic Claim Creation". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Lumpsum Arrear should be One Time Tax | Lumpsum Arrear should be One Time Tax | added this component into onetime tax component | Product | Configuration | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, As discussed over the call, We have understood that Need to provide LUMPSUM amount to employee which should consider as ONE TIME TAX.Please provide us some time we will check the same and update you the status., Hi Kohima, Kindly share the link we need to close the issue today as tomorrow is weekly off, Hi Divya N, Kindly join this session https://fastsupport.gotoassist.com/877421461, Hi Divya N, As per the request , We have added the LUMPSUm ARREAR component in onetime tax and the same have inormed to your team. Kindly check the same and update us in case of clarification. |
DOJ corrections | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Please correct the DOJ for below mentioned employees and delete the attendance prior to their DOJ.
Emp Code
Name
Correct DOJ
COR6249
Amol Sadanand Salvi
07-Apr-21
COR6255
Supreet Kaur Bhathal
09-Apr-21
Regards,
Sarfraaz Ahmed Siddiqui
Group Head - Talent Operations
GroupM Media India Pvt. Ltd.
The ORB,
Bay99 - A WPP Campus,
7th floor, JW Marriott Sahar,
IA Project Road,
Andheri East, Mumbai - 400099
www.groupm.com<http://www.groupm.com/>
[cid:image001.jpg@01D73217.44239C20]
Privileged/Confidential Information may be contained in this message. If you are
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message to such person), you may not copy or deliver this message to anyone. In
such case, you should destroy this message and kindly notify the sender by reply
email. Please advise immediately if you or your employer does not consent to email
for messages of this kind. Opinions, conclusions and other information in this
message that do not relate to the official business of Group M Worldwide LLC and/or
other members of the GroupM group of companies shall be understood as neither given
nor endorsed by it. GroupM is the global media investment management arm of WPP.
For more information on our business ethical standards and Corporate Responsibility
policies please refer to WPP's website at http://www.wpp.com/WPP/About/
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
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Thank you.
| Backend Update | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sarfraaz Ahmed Siddiqui, Please connect on below link to update DOJ of the mentioned employees. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Sarfraaz Ahmed Siddiqui, Please be informed,DOJ has been updated successfully for the below Mentioned employees, please check and confirm us Regards Wasim, Hi Wasim,
Please share the link.
Regards,
Sarfraaz Ahmed Siddiqui
, Hi Sarfraaz Ahmed Siddiqui, Please note,we already connected with Rishi and DOJ has been updated successfully for the below Mentioned employees, please check and confirm us Regards Wasim |
ECWMUM -Shift Scheduler Run | Please run the shift scheduler from 1st Apr till date from your end, We have uploaded the shift roaster for apr 21 yday. | Scheduler Execution | Product | Service Request | null | Shift and Scheduling | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-15 10:55:34 UTC, Hi Sunil Deshpande, Please be informed,Scheduler has been executed from 1st Apr to current date , please check and confirm us Regards Wasim |
GSshare - changes to be made effective 1st April 2021 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Mr. Wasim Khan,
The approval rights in GSshare needs to be transferred to below mentioned employees (highlighted in green) with effect from 1st April 2021.
Please do the needful and confirm.
Thank you.
Approval Rights to be Removed
Approval Rights to be
Transferred to
Transferred to Designation
Transferred to Discipline
Pradip Pal (INM0541)
Tapan Mazumdar (INM0659)
ED
Engineering Group
Thomas John (INM0143)
Suravi Luthra (INM0650)
HOD
Human Resource
Avinash Khilari (INM0363)
Raj Kumar Singh (INM0654)
HOD
Finance & Accounts
Avinash Palaspagar (INM0383)
Gaurav Gandhi (INM0631)
HOD
Mechanical - Static
Rajendra Tarali (INM0095)
Koustuv Choudhari (INM0638)
HOD
CAS
Subhash Das (INM0422)
Tarun Arora (INM0636)
HOD
Project Engineering Management Team
-
Mandar Pramod Despande (INM0671)
HOD
Fire Fighting
Mong-Rong Lee (71606)
Jaebum Kim (71848)
CEO & MD
Management
KS Nam (51141)
Shon Hee (43537)
Director
Finance & Accounts
SH Kang (66927)
Myeong-jun Lee (65285)
Sr. Engineer
Strategy & Planning
Regards,
Kirti Ghule
Functional Manager | Principal Officer
Human Resource
GS E&C Mumbai Pvt. Ltd.
2nd Floor, 'D' Wing, Jolly Board Tower,
I-Think Techno Campus, Kanjur Marg (E),
Mumbai - 400042
Tel.: 91-22-4138 5235
Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Mapping | Product | Clarification | null | Application Access Management | null | null | null | Closed | Hi Kirti Ghule, Please be informed, we will schedule a call for the said actvity and guide you through the procedure to transfer access and assign to other employees, request you you to please share your convenient timings, we will schedule a Zoom meeting and proceed further. Regards Wasim, Hi Kirti Ghule, With reference to our discussion, we have now guided through the call and showcased on how the roles can be assigned to employees and we have assisted in doing the same to Suravi,the same has been confirmed from your end. Regards Wasim |
Deploy Patches for New financial year and Budget Changes | Hi Team, Please deploy patches for budget changes and open new financial year 2021-22. We are looking for giving an option to employees to choose for tax regime from this financial year Here I am confirming all Pay group March month has been confirmed. Regards, Santhosh Hegde | We have deployed the new financial year patch | Product | Service Request | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Santhosh Hegde, From the above description, we understood that the financial year needs to deploy. We are working on the same, we will keep you updated through this ticket portal. Regards Prakash, Hi Santhosh Hegde, We have deployed the new Financial year patch. Regards Prakash, Hi Team,
Changes has been updated, thank you for support.
If you are not satisfied or have any concerns you may reach out to kishore.kumar@eclinicalworks.com<mailto:kishore.kumar@eclinicalworks.com>
Regards,
Santhosh Hegde
Team Lead – HR Payroll and Operations
Extn: 18552
Mobile: 9606097849
[cid:image001.png@01D7361D.65046FA0]
|
Final closer | Dear Madam,
we are unable to do final closer of the employee it is seen as Transaction is pending for Approval please do the needful.
EM ID: 98605
Regards,
Sowmya | transaction moved to fail, due to time-out expired. Now we have reprocessed the same. | Product | Clarification | null | Separation Management | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, We have checked, transaction moved to fail, due to time-out expired. Now we have reprocessed the same. Please check and revert for any further clarifications. Regards, srujana.M |
Tax patches | I have closed the March, 2021 pay process and we have to start the process the salary for April, 2021. Can you please update the Income Tax related patches. | FY patch deployment | Product | Patch Deployment | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rajendra Pant, As discussed we will deploy the patch the existing connection and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Rajendra Pant, As discussed we have deployed the patch with regard to FY changes. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Reg: Reassign Reportees | Have to reassign Reporting & Functional manager mapping. While we trying to update, showing "Cyclic & Same Reporting Manager" Issue. The list has been attached for your reference. Kindly update the same from back end. | Corrected the data | Product | Data Correction | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=2, Hi Nithya K, As requested we will check the reported concern and update you on the status. Regards, NIraikalaiR, Hi Nithya K, Based on your request we have checked and updated the Reporting and Functional Manager for the mentioned employees. Normally the system will not accept the reporting manager in the way. For example: A Report to B, B Report C, C should be reported to D--This is correct A Report to B, B Report C, C should not again report to A--This is In-correct. (cyclic) A reportee cannot be selected as a manager. You should select the manager in a hierarchy basis. |
URL has been changed | As discussed please help to change the URL for mobile app. Please replace https://phrms.helpageaspire.org/madrenalin/ With https://phrms.helpageindia.org.in/madrenalin/ | url update from backend | Product | Service Request | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home |
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