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32.1k
Audit of HC Report
Employee Master Data having the details of Employee CTC Details which is accessible by Employee Relations and HRFac. The CTC Details should be visible only to Payroll Fac. Kindly check when this changes has happened.
data shared
Product
Clarification
null
Setup HRMS
null
null
null
Closed
created_by: 2043056738148 time: 2021-04-21 22:43:42 UTC, Hi Arya Nair, The Head Count Report has been modified on 09th Feb 2021 by the code 1053 and the Employee Master Active report has been modified on 23rd Mar 2021 by the code 1293. If you are referring any other report name, kindly share the same. Note : These 2 reports are ireporters in system which can be modified from your end using the form iReporter Designer. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Name correction 1572
Hi Team, Pls help correct Name of Emp No 1572,i tried updating Employee details its not getting saved Correct Name is  Varshini Gunasekaran Thanks
Corrected the data
Product
Data Correction
null
Employee Movement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mitrapal R B, Requesting you to connect the below link to check the reported concern. ​https://fastsupport.gotoassist.com/761708071 Regards, Niraikalai R, Hi Mitrapal R B, As discussed over the call, We have checked and changed the details for the mentioned employee. Please check and confirm. ​ Regards, Niraikalai R
FW: Request for Opening the Forms
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Wednesday, April 21, 2021 9:13 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: FW: Request for Opening the Forms Dear Gyan, Please open the form. Regards, Astrid From: Manoj P N Sent: 21 April 2021 08:18 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Subject: Request for Opening the Forms Dear Astrid, As discussed in the meeting for normalization Please open the forms of the below said employees - EDP Username Overall GCF Rating To Change to Interim Rating 2020-21 To Change to 900325 Mangesh Dhanawde Exceeds Expectations Meet Expectations 900401 Sachin Sambhaji Mane Below Expectations Meet Expectations 50320 Irshad Husen Aga Exceeds Expectations Meet Expectations 900577 Dinesh Turalkar Superior Successful 334142 Baba Fakruddin Superior Successful Regards, Manoj ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Service request
Customization
Service Request
null
Performance Appraisal
null
null
null
Closed
Hi Gyanamayee, As requested, we have brought back the Annual Review form of "334142 - Baba Fakruddin" to saved mode. The employee can now submit the form again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
FW: Open forms on system
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Open below forms- write to manager and mark me on mails once done so they can make changes. Please send me the final changes - Goals score, overall GCF, 3 pillars and ratings EDP Username 333988 Fayazuddin 900325 Mangesh Dhanawde 900401 Sachin Sambhaji Mane 900577 Dinesh Turalkar 50320 Irshad Husen Aga Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Wednesday, April 21, 2021 7:39 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: Open forms on system Dear Gyan, Open below forms- write to manager and mark me on mails once done so they can make changes. Please send me the final changes - Goals score, overall GCF, 3 pillars and ratings EDP Username 333988 Fayazuddin 900325 Mangesh Dhanawde 900401 Sachin Sambhaji Mane 900577 Dinesh Turalkar 50320 Irshad Husen Aga Regards, Astrid Lobo - Human Resources [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Service request
Customization
Service Request
null
Performance Management
null
null
null
Closed
Hi Gyanamayee, As informed, we have brought the Annual review form of 5 employees listed in trial mail to saved mode. Employees can now submit the form again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Manager cannot view attendance calendar
Support Staff Manager "geetapawar" is unable to view attendance calendar for the employee 6741.
access rights in manage role player
Product
Configuration
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, Request you to please verify the below steps and let us know in case of any queries as discussed over the call. Please navigate to form namely facilitator and provide the employee id and find if the respective Support staff manager is the facilitator for that employee. If not please execute the below query on database, which will display all the parameters of the employee with the status whether it is active/not active.                                                 exec EMPLOYEE_9_PARAMETER_CHECK ''       3.  Please copy those parameters value one by one  and find whether access rights is given in Manage role player. If not provide the access                 and then check the facilitator form again. Please verify and reach us in case of any concerns.   Thanks and Regards, Dhivya . V, Hi Dhivya, We have verified all the parameters and also access is given in manage role player for all the parameters. However the empoyee is still not visible in the facilitator grid., Hi Vicky Shah, Please provide us few minutes, we will initiate the session, connect with you on Zoom and resolve the concern raised on "Unable to access facilitation employee". Thanks and Regards, Dhivya . V, ​Dear Vicky, ​ As mentioned by you rightly,  the Facilitator 'Geetapawar' has the access rights in Manage Role Player, however as a Support Staff Facilitator, he doesn't have access to Attendance module and hence unable to view those employees in Attendance Calendar. ​ Now we have provided the rights in 'Module Role Mapping', please verify the same from your end and let us know in case of any queries. Thanks and Regards, Dhivya . V
Final Closure Issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Vijay, One employee 890146 - Mr. Ravi Rai Bhatt had pulled back his resignation in Jan 2021 which is pending for approval with 890997- Indranth Roy. We want this record to be deleted from Indranath's id. Please do that. FYI - Ravi Rai Bhatt again resigned in March and his LWD was 31-03-2021. But since above mentioned transaction is still pending for approval with Indranath, system is not allowing us to close his final closure. [cid:image001.png@01D736E1.7A779DC0] Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image002.jpg@01D736E1.7A779DC0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
provided the clarification
Product
Clarification
null
Separation Management
null
null
null
Closed
Hi Sonali, As per request, We have understood Final closer not able to submit, Hence we will check and let me know the solution Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, We have explained the below scenario from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k
Attendance Regularization related issue
Hi Vijaya, Below mentioned employee has regularized their attendance but it's not showing their reporting authorities login. Please fix this issue on urgent basis. Emp Code  Emp Name  Adrenalin Issue  AR Dates 13426 Tikendra Manhare  In March month Raised 2 days attendance regularization but not visible on Reporting manager Tab for approval. 17-Mar-21 & 20-Mar-21 11535 Amrit Bhanu In March month Raised 1 day attendance regularization but not visible on Reporting manager Tab for approval. 19-Mar-21 10797 Ravishankar Kashyap  In March month Raised 1 day attendance regularization but not visible on Reporting manager Tab for approval. 18-Mar-21 & 20-Mar-21 Thanks, Sandip Chanda 8585059226
attendance issue
Product
Data Correction
null
Personal Data
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11086, Hi Sandip Chanda, As per request, attendance regularized ​ transaction pending not showing in the approved bucket, Hence we will check and let me know. Thanks and Regards Vijayakumar k, Hi Sandip Chanda, For the below query, We have resolved from our end, Now the reported employee attendance status showing presently. Kindly check your end and share feedabck. Thanks and Regards Vijayakumar k
Confirmation entry Probation extension
Pobation extension entry done for 15769 with effect from confirmation due date . But transation created with effective date Today date .there is no transaction available for confirmation due date. For your reference you can do entry and check for 16098 for 6 months extension.
effective date
Product
Data Correction
null
Confirmation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/378649802 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We have taken the session and changed the effective date of the given employees for whom the extension has been done and the effective date is same as extended. And the same has been confirmed from your end. Hence we are closing this  ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
confirmation form issue
Hi, Emp M2711 confirmation forms does not submit. It has been filled several time but it return as blank form to the employee again. Emp A5871 confirmation form couldn't open at level 2 approver. We need your help urgently to fix and close the issues. Regards, Pinkiiy Raval
position changed
Product
Data Correction
null
Confirmation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12354, Hi Vaishali Raut, As per the reported query, we understood that the confirmation form is getting reset. Please provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/791928451 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, the employee position got changed after the confirmation form initiated. Due to which the error has occurred. Now we have cleared the record and re-initiated the confirmation appraisal in system. Kindly inform the user to submit the forms. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana
System is not capturing duplicates
To capture duplicates while uploading profiles, the system needs to check the contact number & email ID but currently, the system is not capturing duplicates. Please check the screenshot of one such candidate, we have few more candidates. While testing on the UAT screen, duplicates were capturing.
Mobile Number prefix with 0 for another profile
Product
Clarification
null
Application Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shalini Srikanth, When checking the reported query from our end, in the reported candidate details the Mobile Number has been prefixed with the value 0. So the system has not validated the duplicate. Even if there is a single letter or number change, the system will not validate the duplicate record. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
showing Error Massage in Forms pending for your approval Page
Hi Vijaya,   Avinash (12355) Adrenalin ID is not working he is unable to approve any thing like contact details and other things. Thanks, Sandip Chanda 8585059226
data correction
Product
Data Correction
null
Personal Data
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We have understood the Forms pending For approval Transaction shows internal system error through, Hence we will check and let me know. Thanks and Regards Vijayakumar k, Hi Sandip Chanda, As discussed over the call, The below scenario we have resolved from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k
URGENT- Holiday Working OT Not Captured for 3 colleagues - Payroll Stuck
29th March 2021 - Holiday - Few colleagues have done critical staffing. Out of those 03 colleagues OT has not been captured by the system (In/Out Time). Due to the same our payroll is stuck. Please chk on urgent basis. ID Name Location Date In Out IA500 Dey, Nilankar KSC 29-Mar-21 9:48 19:31 IA1307 Sahay, Suman SSC 29-Mar-21 9:21 18:30 IA1347 Chatterjee, Sayan SSC 29-Mar-21 18:25 3:30
OT was not updated correctly.
Product
Configuration
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Issue has addressed by Alex and the same has resolved.. Thanks, Hi Priyanshi Bhattacharya, Our Team notified that the OT was not updated correctly in to the system for the reported employee and the same is reprocessed . NOw you can able to get the correct salary. Abirami K
L&D - Mail Configuration Issues
After the recent configuration in system still the training Fac getting three different mails after the schedule/reschedule of the course. Kindly resolve - Scheduled course – PID SOP Workshop (Batch 2) - Mode of Scheduling - Admin Finalization Kindly refer to the attachment for mail details
workflow wrongly configured
Product
Configuration
null
Training Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Meghana S M, Please provide us sometimes, we will schedule the session with your IT Team and check the duplicate mails trigger for the course schedule in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, As discussed over the phone, we have to define the input based workflow for Course Schedule and Reschedule but we have defined a normal workflow in system. We regret for the inconvenience caused. We have attached the screenshot for your better clarifications for defining the workflow. We request you to define the workflow in the UAT and do the test transaction for admin finalization and manager nomination. Post confirmation, configure the same in Live environment. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana,  I have tested in UAT. For Admin Finalization, only one mail has triggered for training fac and when I scheduled open for manager nomination, No mails triggered. Course name for Admin Finalization - ARMS weather Course name for open for manager nomination - DM SOP, Hi Meghana S M, We have modified the workflow for manager nominees in UAT and also you have scheduled the courses and you received the mails. Requesting you to do the same configurations in Live. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi, As Varun is on leave today, Will schedule a call tomorrow to configure the same in live. , Hi Meghana S M, Please be informed, we have already guided Mr. Varun over the session for changing the Workflow in UAT. Hence requesting you to please ask him to do the same in LIve. If clarifications needed, kindly reach us. We are closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
FAMILY DETAILS FORM ISSUE
Hi, The transaction raised in Family detail form shows in pending stage. Previously it use to get auto approve. Please help us at the earliest. Regards, Pinkiiy Raval
stuck in queue
Product
Data Correction
null
Personal Data
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12321, Hi Vaishali Raut, As discussed over the phone, the data was stuck in queue due to which it is showed as Pending in system. We have removed the data and the status is reflecting as approved. Since the form doesn't have workflow we changed the routing required as NO. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana
Interview Schedule - Final Status unable to update
We are unable to update the final status for 1 case (candidate name -Shri Vignesh), Vacancy Name - DY. PROJECT MANAGER (PMO)-57 Screen: Vacancy Dashboard --> Interview schedule --> Final Status
Product issue
Product
Patch Deployment
null
Interview and Selection Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shalini Srikanth, We will share the connectivity link to your IT Team. Once they have connected, we will check and update the status for the Final Status of the Candidate. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Sure, thanks. Best Regards, Shalini Srikanth , Hi Shalini Srikanth, We will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Shalini Srikanth, As discussed over the phone, the Final Status transaction has not entered properly in the first time and also the transaction was available in the database. So when you are trying to do the Final Status, Interview Acceptance Status screen is not getting enabled. On an urgent basis, we have removed the incorrect transactions from back end (Internal Reference Table : ER_TA_INTERVIWE_FINAL).  Post removing the same, the Interview Acceptance Status screen  has enabled. Note : We have planned for latest patch promotion in system on May First Week. So the TA Patches also we will deploy at the time of HRMS Deployment. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Access to selected module for HR members
Hi, Need your support in providing access to only certain modules in HRMS for HR members. We can discuss on the modules and the EMP ID's for whom the access to be provided.
explained to provide Admin access
Product
Clarification
null
Manage Employees
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pavithra D R, As per the query we have understood based on the form eligibility we need to provide Module access for HR people. please provide us sometime we will schedule session and guide on the same, Hi Kohima, Please fix a time and we shall give access to complete the task., Hi Pavithra D R, As discussed , Kindly join this session https://fastsupport.gotoassist.com/863326447, Hi Pavithra D R, As per your request ,We have taken session work on the query . We have ​guided you over session about how to add employee To Role and also To Module groups. ​ Kinldy use Manage Role Player form to ass the employee to specific role  and Use the form USER GROUP MAPPING to add employee to Admingroups .Only then employee will be able to view the forms.Please do the same and update us in case of clarification.
Final Rating
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Final & Normalized rating to be updated on system Disclaimer: "Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Finance Limited ("AFL") and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the AFL. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference." This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Final & Normalized rating uploaded
Product
Service Request
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Performance Appraisal
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null
null
Closed
Hi Shradha Mahajan, As per our session, we have uploaded the Final and Normalized rating for the employees as per the given data. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
Rent perk, Car - Depreciation and other Perquisites
Rent perk, Car - Depreciation and other Perquisites are not calculated if we select New Tax Regime
tax declaration for new regime form access is given
Product
Clarification
null
Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, As per the query, we have understood that perquisite is not calculated in Tax form new tax regim employees. We will check with team about the functionality and update the status, Hi kohima kindly share the link to resolve the issue on priority, Hi Kohima Can you work on the ticket raised , Hi Divya N, Kindly join this session https://fastsupport.gotoassist.com/844186600, Hi Divya N, ​We have new form Named as TAX DECLARATION FOR NEW TAX REGIM in which we can opt for any section that employee can fill even though employee choosed new tax regim. We have taken session and guided you on the same, Kindly check the same and update us in case of clarification.
Offer management-N01344
Dear team, The HRBP N01344 created a offer letter for a candidate Siddhesh Narasimha Nayak. In the create offer authorized signatory name RAGHU V (A02574) is not available. Please check and update the same.
OU not mapped correctly.
Product
Clarification
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Offer Management
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12287, Hi Raveena Ramakrishnan, Please check if RAGHU V (A02574)  is added in the Authorized Signatory master.  ​ If already available in the Authorized Signatory master  check the mapping for the AUTHSiGN role in the manage role player form. Based on the mapping given the  Auth Sign role player will automatically populate in the offer section Thanks & Regards, Adrenalin Support 044-3024 7444 Alexander Chandran, Dear team, We have checked the same already. RAGHU V (A02574) has access to the mentioned OU and Location yet we are unable to choose the authorised signatory. Please support. , Please update, Hi Raveena Ramakrishnan, We will check the mapping from our end and update the status. We need server access to check the same. We will check and update once access is provided. Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Raveena Ramakrishnan, As discussed  the OU  mapped for the  vacancy was different. Hence we have remapped the correct OU. Now the AUTH SIGN is appearing correctly and the same has been confirmed. Thanks & Regards, Adrenalin Support 044-3024 7444
FW: Sherif Kassim has raised letter request (Salary Certificate) for Sherif Kassim . The request has been sent for approval to Tariq Khalil Abdulla Hasan Al Hosani.
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-this is a repeat complaint from Tariq, he faced issues earlier as well. Can you please look at this urgently as we are unable to process letter requests or pending approvals from Tariq due to this issue. Regards, Amit Sangha [cid:image05c360.PNG@3bae2b51.48b2d023]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image219b29.PNG@b9297b9d.48afa0a5]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image83ca02.JPG@3e2d33e0.4d898c45]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Tariq AlHosani Sent: Wednesday, April 21, 2021 12:08 PM To: Amit Sangha Subject: FW: Sherif Kassim has raised letter request (Salary Certificate) for Sherif Kassim . The request has been sent for approval to Tariq Khalil Abdulla Hasan Al Hosani. Importance: High Dear Amit, I have issue with Smart Approval , I don't see any approval requests in the system despite receiving an email. [cid:image001.png@01D736A6.FFF709D0] [cid:image970fa8.PNG@373d8f61.4a8310a1] A Ghobash Group Company [cid:imagede13b8.PNG@a21aba00.43a6c7b5]<https://www.linkedin.com/company/juman-energy-group> WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM> TARIQ ALHOSANI HR & Admin - Head M:+971 55 5934443 | T: +971 2 4196900 | Ext: 7171 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE [cid:imagec324b5.PNG@4104281c.448ece75] From: Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com> [mailto:Adrenalin@abaninvestment.com] Sent: Wednesday, April 21, 2021 10:19 AM To: Tariq AlHosani Subject: Sherif Kassim has raised letter request (Salary Certificate) for Sherif Kassim . The request has been sent for approval to Tariq Khalil Abdulla Hasan Al Hosani. Importance: High Greetings, Sherif Kassim has raised letter request (Salary Certificate) for Sherif Kassim . The request has been sent for approval to Tariq Khalil Abdulla Hasan Al Hosani. Letter Type : Salary Certificate Raised On : 21-Apr-2021 10:18 Required On : 22-Apr-2021 Remarks : please address to RAK BANK. for processing personnel loan. Thanks & Regards, Human Resource *********************** This is auto generated mail sent from Adrenalin. Do not reply for this mail "Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com>". To login, Navigate to 'http://hr.abaninvestment.com/adrenalin' *********************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Duplicate record in letter request
Product
Data Correction
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Workflow
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Resolved
Hi Amit, Letter request form as two pending duplicated request since 2019. That's why system shows the internal system error in the approval page. Now we removed the duplicate entries and form looks fine now. Please check the same.? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
Signature is not coming in Relieving Letter
Dear Team, Signature is not coming in Relieving Letter
Created a new Template in document designer.
Product
Configuration
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Setup HRMS
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, ​ Please share the employee ID for which you have generated the Relieving Letter or share the screenshot as we need it to analyze.  ​ Regards, Judhistira.M , Hi Supulaxmi, As discussed over the call, you need to select Authorized Signatory while doing final closure of employees but as checked, final closure has been done for some employees without selecting Authorized Signatory hence signature is not reflecting for them.   We have created a new template named 'Relieving Letter Temp' hence please generate the Relieving Letter Temp for these employees only. Signature will reflect in the letter.  Please check and revert if you need any changes on this. Regards, Judhistira.M
Unable view Employees under reporting manager queue
Dear Team, Following employees where not reflecting under reporting manager NBHC00581 ^ Yogesh Kumar Deshmukh: EmpID Name LDAP NBHCS12113 Sheel Kumar Yadav SheelY12113 NBHCS12114 Jeetendra Panwar JeetenP12114 NBHCS12115 Deepak Singh DeepakS12115 NBHCS12116 Rajendra Parmar RajendP12116 NBHCS12117 Satish kumar Parmar SatishP12117 NBHCS12118 Pawan Gujar PawanG12118 NBHCS12119 Raghunandan Nagar RaghunN12119 NBHCS12120 Rakesh Jaiswal RakeshJ12120 NBHCS12121 Ravjeet Yadav RavjeeY12121 NBHCS12122 Ankit Patidar AnkitP12122 NBHCS12123 Karan Singh Thakur KaranT12123 NBHCS12124 Rakesh Kumar RakeshK12124   NBHCS12099 Shubham Patidar ShubhaP12099   NBHCS12100 Rahul Lodhi RahulL12100   NBHCS12101 Lalit Talentpro2 LalitT12101   NBHCS12102 Keshav Raghuwanshi KeshavR12102   NBHCS12103 Brahmanand Jadhav BrahmaJ12103   NBHCS12105 Kapil Jat KapilJ12105   NBHCS12107 Basant Kumar Yadav BasantY12107   NBHCS12108 Bhupendra Itawidya BhupenI12108   NBHCS12109 Akhilesh Tilware AkhileT12109   NBHCS12106 Manish Panwar ManishP12106   NBHCS12110 Kamlesh Verma KamlesV12110   NBHCS12111 Sunil Verma SunilV12111   NBHCS12112 Alok Vyas AlokV12112   NBHCS12097 Amit Kumar Patel AmitP12097   NBHCS12085 Ravindra Singh RavindS12085   NBHCS12087 Rohit Aske RohitA12087   NBHCS12088 Vijay Kumar Paraswar VijayP12088 Regards, Supulaxmi Konar HR-Operation
Clarification
Product
Clarification
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Workflow
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi Konar, We understand that below employees are not reflecting under reporting manager queue. We will check and update you on the status shortly. Regards, Judhistira.M, Hi Supulaxmi, As checked, below employees reporting manager is Emp-NBHC00581 hence these employees will reflect under reporting manager queue(if reporting manager is configured in workflow) except Emp-NBHCS12124 as his reporting manager is Emp-NBHC03908. As checked, many employees have not raised any requests yet. Please share some cases where below employees raised requests but same is not showing under Reporting Manager queue.  Regards, Judhistira.M ​            
Tax declaration
  Dear Team, Our Employees not able to save their tax declaration and submit option not visible. Kindly check and do the needful .
Provided the clarification.
Product
Clarification
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Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, ​ We tried to reach you but the call was not connected. Requesting you to check the configuration (TAX_DECL_SUBMIT_CUTOFF) in the "Adrenalin Configuration Editor" form it is mentioned as 21 days and the form will disable after 21 Requesting you to change the Configuration. , Thank you…! for your support…
200% weightage reflecting in Goals Summary Report
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, We are getting 200% weightage for 979 employees in Goals Summary Report. Self-appraisal screenshot of one employee (AYE0008) is attached for your reference: Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Overall rating column varies
Product
Patch Deployment
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Goal Management
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null
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Closed
Hi Palak sodhi, As discussed over call, we will check Goals Summary Report are getting 200% weightage for 979 employees   We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Please update on this. Thanks & Regards Palak Sodhi HR Department Aye Finance Private Limited 8th Floor, Vipul Square Sushant Lok, Phase 1, Gurgaon-122009 Contact: 8826554216 , Hi Palak sodhi, We are checking this with our internal product team and please provide us some time. We will check with the team and update you the closure date. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Palak sodhi, Post Analysis, we have verified with our internal Product team and in the attached goal summary report having variation in the Overall rating column as there are the L1 & L2 reviewer rating varies and the goals are not duplicated. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Need details on Leave reveral debit in APIPL
hi, In APIPL few employees have been deducted with the leave from the leave credit of 2021 with the reason as "Leave Reversal Debit" and for these overall eligible leave has not been credited because of the pending approval for 2020. Kindly guide if we need to manually go and credit the balance leaves for such cases
Need more information.
Product
Data Correction
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Employee Movement
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; rv:11.0) like Gecko seen_articles: "[\"44002020567\"]" referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pavithra D R, We will initiate the session and check on the above the Leave concern please provide us a timeline. ​ Regards, Niraikalai R, Hi, Request you to clarify and close this ticket at the earliest., Hi Pavithra D R, ​ Requesting you to connect the below link to check the reported concern. ​https://fastsupport.gotoassist.com/528971894, Hi Pavithra D R, We tried to reach you but the call went unanswered. ​Requesting you t call at 8870860729 to provide clarification on the given point. Please find the template to Upload the adjustment. BAC - BALANCE CREDIT BAD - BALANCE DEBIT
FW: Emailing: New Joiners List-1 Jul 2020 up to date
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sarvanan, Please activate goal setting for the attached list based on the remarks column. Anyone mentioned "Goal" needs to be activated. Thanks, Kritika [cid:imaged71456.PNG@8e7ce823.4ebe5876]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image9ffca3.PNG@a7c955c0.43b907b2]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagea74833.JPG@622207f3.4395db85]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. -----Original Message----- From: Iman Adam [mailto:Iman.Adam@cns-me.com] Sent: Wednesday, April 21, 2021 12:30 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: Emailing: New Joiners List-1 Jul 2020 up to date Your message is ready to be sent with the following file or link attachments: New Joiners List-1 Jul 2020 up to date Note: To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail security settings to determine how attachments are handled. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
goals initiated
Product
Service Request
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Performance Management
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null
null
Closed
Hi Kritika, Shared eligible employees goals has been initiated. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
Re-open Settlement Process
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Can you please list down all the steps required to re-open the settlement process for an employee. This is required to be make any further payroll adjustment after final settlement is closed. Thanks. Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image001.jpg@01D736CB.B5EF7870] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Provided the clarification
Product
Clarification
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Separation Management
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null
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Closed
Hi Sonali, For the below query, Please follow the below steps to reopen the settlement, 1) Kindly navigator the Salary Details Form and select Employee code after then to Enter the variable amount. 2) Then Navigator  Re-Open Settlement Process Form  -- After the enter the variable amount please process here. 3) After then check  Re-open Settlement Report -- After the process please check the values here. 4) Finally Re-open Settlement Confirm Process  Form -- Once the report is fine please confirm the settlement. ​ Thanks and Regards Vijayakumar k
Error in report - All score
Hi, B.K Bhaskar data is not reflecting in All score report. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
Unable to find RCA
Product
Data Correction
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Performance Appraisal
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null
null
Closed
Hi Gyanamayee, We have provided the rating information from the back end for this employee. The reason as to why the same is not coming in the report, as suggested by you, we will check once the Goal setting is initiated for the next calendar. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Tax declaration for the year 2021-2022 - ISSUE
It seems the previous year proof value is appearing in current year Form.   Please check and advise.
Employee proof is updated from
Product
Clarification
null
Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12337, Hi Senthil kumar M S, ​We have verified the data employees Proof values are made Zero for the current year. Kindly check the same and update us in case of clarification.
last update tracker - employee details
 Find the person who update the name fields of these employees in employee details 6117, 3103
data shared
Product
Clarification
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Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, Kindly provide us sometimes, we will share the session link to your IT Team and check when the details has been modified in the system and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, When checking the reported query from our end, the transactions has been raised from the employee login. Attaching the screenshot for your reference. Kindly check the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
HOME LOAN DATA - DECLARATION FORM
Whether can you make the previous year Home Loan Data,  like, Loan Sanction date, Loan Amount, Property amount , Possession taken date etc., to appear on the current year screen. How to  hide the below entry as we are not allowing this.
Clarification
Product
Clarification
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Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12333, Hi Senthil kumar M S, 1.we cannot make the previous year Home Loan Data,  like, Loan Sanction date, Loan Amount, Property amount ,  Possession taken date etc., to appear on the current year screen employee have to declared newly in current  Financial year. 2. As per your request Deduction of 80EEB /ineterest on Electric vechicle loan is diasabled to employees.Kindly check the same and update us in case of clarification.
Unable to Cancel AL Auto Deduction and AL
 Hi Rumana, i am unable to cancel the AL Auto Leave for Mekhala (Emp ID - 1146) on 23rd March 2021. for Shreeja Sharma i am unable to cancel the leave for 6th & 19th April 2021 (Emp ID - 1184) Kindly request you to prioritize this as we have Payroll Closure tomorrow. Please contact me on 8971346298. Regards, Judaea
showing as pending
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, ​When checking the reported query, we found that the transactions is pending with Level 1 approver. Kindly check the data from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, Thanks for looking into this. The issue is now resolved. Judaea Vanbuerle HR Administrator •: Judaea.Vanbuerle@osb-india.com<mailto:Judaea.Vanbuerle@osb-india.com> Landline - (080) 66370566 Mobile - +91 8971346298 [Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image002.jpg@01D46178.27825650] [Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image003.jpg@01D46178.27825650]
Ticket #: 328756
Hi Team, Any update on Ticket #: 328756 Regards, Selina Gilani Payroll | Human Resource [cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=> Learn from the eCW experts: Click here<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL2Ntcy9wcmV2aWV3VGVtcGxhdGUuanNwP3Byb2R1Y3RfaWQ9MTI2Jyk=> to join our monthly Regional Chapter webinars! eClinicalWorks, Boomerang 7th Floor, Main Chandivali Farm Road, Near Chandivali Studio, Andheri East Mumbai:400072 T: 508-836-2700 x22545 | F: 508-836-4466 | T: 91-22-6737-5000 (Ext: 253) | F: 91-22-6737-5100| Cell: 91-8879798196 <http://www.facebook.com/pages/eClinicalWorks/135223269826289> <http://twitter.com/#!/eclinicalworks> selina.gilani@eclinicalworks.com<mailto:selina.gilani@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/> 130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/> <https://specialevents.eclinicalworks.com/event/nc-2016/home> CONFIDENTIALITY NOTICE TO RECIPIENT: This transmission contains confidential information belonging to the sender that is legally privileged and proprietary and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). If you are not the intended recipient of this e-mail, you are prohibited from sharing, copying, or otherwise using or disclosing its contents. If you have received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete this e-mail and any attachments without reading, forwarding or saving them. Thank you.
pullback record has been failed.
Product
Data Correction
null
Separation Management
null
null
null
Closed
Hi Selina A. Gilani, We found that the separation pullback of the employee for the previous resignation request has failed and hence the error is thrown in final closure. Now, we have cleared the records. Hence, you can proceed with final closure. Please reach me at 7358276857 for any assistance.  Thanks, Sumithra.
Emp Creation approvals to Obaid
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls. remove the below emp creation approval from 891023 ^ OBAIDUR REHMAN KHAN - forms pending for approval. This employee creation belongs to Group Supply Chain - Daman and should not go to Obaid for approval. I have changed some region checks in EMPCREATION - Manage role player due to this below error. Kindly do not change the region settings. [cid:image001.png@01D736C3.BEC45720] Regards, Sonali This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
DATA CORRECTION
Product
Data Correction
null
Employee Information
null
null
null
Closed
Hi Sonali, As discussed over the call, We have removed the transaction in Obaid  Bucket, After then assigned the transaction Abu(821468). Can you please check your end  and share feedback. ​ ​ Thanks and Regards Vijayakumar k
Request patch for messaging queue
We are facing hanging of HRIS app server on frequent manner and we are experiencing data loss during that time. Requesting patch to fix this issue or enabling a notification method during that time.
Patch if 17709 ,17708
Product
Patch Deployment
null
Setup HRMS
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, As per your request , Patch Have been deployed in Stagging server. Please find the configuration in adrenalin configuration editior "QUEUE_ERRORMAIL_TO"  we need to provide the mail for which Mail need to trigger if transactions get failed. Requesting you to check the same and update you the status., We tested the functionalities and found ok in staging server. Please provide the patch to implement in live., Hi Senthil kumar M S, As per your request , Patch have been provided , Requesting you to deploy the pathc in live and check the same , We have a configuration in Adrenalin configuration editor as Queue_error_mail . Kindly provide the email id of to which mail should trigger.  From now in case if queue failed to process transactions then mail will be triggered to the mail id provided in the above configuration. Then please do the server restart ​at that time to avoid data loss.Please update us in case of clarification.
Not able to submit driver and fuel reimbursement
Employees are not able to submit driver and fuel reimbursement.  We are getting Internal error.  Please resolve immediately 
Aes.Crs.PL.Dll has been reversed
Product
Patch Deployment
null
Claims & Reimbursement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 Edg/86.0.622.69 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harisha Kamath, Please join the below session link. https://fastsupport.gotoassist.com/640958814 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Harisha Kamath, When checking the reported query, we found that, an additional code has been added for claims in the Aes.CRS.PL.DLL and it is not supported to the claims in your environment. Hence we have rollback the Dll with the older one. After that, it got saved successfully. Please check and confirm us the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Annual Return and Form 16 2020-21
Hi, Pls update for Annual Return IVth Qtr and Form 16 for the FY 2020-21 
We have deployed the eTds patch and corrected the steps post patch deployment.
Product
Patch Deployment
null
eTDS
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rekesh Prasad, We will check on the reported query and update you. ​ ​ ​Regards, Veerapandian R, Pls update, Hi Rekesh Prasad, We have deployed the eTds patch and sent the steps to be followed over the mail. ​ Please check from your end and let us know. ​ ​ Regards, Veerapandian R, Hi Rekesh Prasad, As discussed over the call we have been informed that the Annexure2 report is generating. Hence we are closing the ticket from our end. Please let us know if there is any concern. ​ Regards, Veerapandian R
we need to mark 17th April as a weekly off
Dear Team, We need to mark 17th April as a weekly off on attendance report.
Past date WO scheduler execution
Product
Service Request
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, Based on your request, need to mark 17th April as a weekly off on attendance report.  ​ we will check and update you the same., Hi Sandeep Jangid, Based on your concern, we have executed the weekly off scheduler for the 17-Apr-2021, weekly off has been updated for the eligible employees for the date 17th Apr-2021. ​ Please do check and confirm.
Login ID Mismatch
In ticket 11920, we have done the E-Code correction of 1321 and 1330. Post that if we reset the password in system, and give the user it is not accepting and showing as Invalid User ID and Password. Kindly provide the support for the same.
Login ID is not updated
Product
Data Correction
null
Application Access Management
null
null
null
Closed
created_by: 2043056738148 time: 2021-04-21 06:47:22 UTC, Hi Gangamma Kekada, We have done the E-Code correction and the login id was not changed. Due to which the employee was able to login using the old employee code. Now we have corrected the record. Requesting you to check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Final closer
Dear Madam, EM ID: 88625 while doing final closer Recovery Short fall TAB is freeze. please un freeze it. Regards, Sowmya
Clarification in final closure
Product
Clarification
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12242, Hi Sowmya, As discussed over the call, the above-reported employee served the notice period. Hence in final closer Recovery, Shortfall TAB is freezed. Also, the same has been confirmed.  ​ Regards, Srujana.M 
Horizontal tax working
Dear Jayakrishnan, As discussed, earning components are not flowing in Horizontal Tax working, attached the same for your reference. pls do check and revert. Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D736A7.1B88FDC0] [cid:image003.jpg@01D736A7.1B88FDC0] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Data exist for previous year date for current payroll in pa_gp_taxable_salary_det table
Product
Data Correction
null
Tax
null
null
null
Closed
Hi Roseline Judia, Post analysis we understood that earning components was not updated in that master table for the current financial year and the same has been corrected now.  Kindly do pay process and then tax generate and then verify the same in horizontal tax report.  Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Adrenalin team, These are very basic steps; don’t you have any checklist to complete a task. We could see many mistakes which are repeated in nature and not happy with the tax module at all. Thanks & Regards [cid:image001.png@01D736BA.4F171A10] S.Siva Shankar National Head – Finance & Accounts ________________________________ Expo Freight Private Limited No. 16, Haddows Road, 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | D +91 44 43900720<../images/blank.png> | | M +91 98402 77997<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Csivas%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999769178&sdata=OwJ6mNLDEZKj2jyE9gvs%2F7NU8WTHGvtXHPL31oSmWq8%3D&reserved=0> [cid:image002.png@01D736BA.4F171A10] [cid:image003.jpg@01D736BA.4F171A10] , Dear Siva, We regret for the Inconvenience caused. We have initaied a mail with regard to FY patch upgrade and informed that pay process for APR2021 month should not happen before deploying the FY patch . However payprocess has been done by EXPO team before patch deployment.  Because of that the earning component values have marked to old FY year. We have done the required changes and the same has been corrected now.  ​ .  Regards, Jayakrishnan. N Product Support, Thanks! Thanks & Regards, S. Siva Shankar , Dear Jay, This is Closed. Regards Roseline
Mobile app issue
Dear Team, One of our employees (011208) unable to do signin in mobile app, and another employee(000341) keep on getting invalid ID and Password, i tried many time. Regards Mahendra
logged in successfully
Product
Clarification
null
null
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 Edg/90.0.818.42 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Mahendra Y, We have taken the session and working on the reported query. Once it is completed, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, We have logged in on behalf of the reported employees and the login is happening successfully. Kindly check with the reported employee and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, Again getting same issue. Plz check, Hi Mahendra Y, As discussed over the phone, please inform the user to check whether the given URL - ​ https://hrms.amlinfosystems.com/madrenalin/ is working in mobile browser or not. If it is not working, then the user mobile is not supporting for the adrenalin mobile application. Kindly check and verify Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
QCR_109 download issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We are facing a QCR_109 download issue. Request your help on this issue Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
String or binary data error
Customization
Data Correction
null
Job Data
null
null
null
Closed
Hi Balaji Damodaran, Post analysis we understood that scheduler was not executed due to error and the same has been resolved now. ​ Kindly check the report now and let us know the feedback. Regards, Jayakrishnan. N Product Support
Close form - Annual review
Hi, Pls close this form. 900665- Siddhesh Nalawade 10352 Suresh Joshi Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
Service request
Customization
Service Request
null
Performance Management
null
null
null
Closed
Hi Gyanamayee, As discussed, request you to please provide a remote session to do the requested cleanup for employees listed in the trial mail. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, As informed, we have extended the Annual review start date to July-2021 for 2 employees listed in the trial mail. Hence, these 2 employees will not be able to do their Annual review in the system. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Employee Image not getting updated
Client has reported that post uploading  a new image, the same was not getting updated in the Application. We uploaded the image through common upload exe and verified whether it got updated in the Company folder. Post that we tried removing browser cookies and cookies in the database, post that the latest image got updated. Please verify and let us know in case of any queries.
cleared cookies and cache
Product
Configuration
null
Employee Information
null
null
null
Closed
created_by: 2043044612466 time: 2021-04-21 06:26:25 UTC
Milestones not getting saved
As discussed over the call with you, please find our feedback on the concern "Milestones not getting Saved". The employee had 6 goals among which 4 goals are saved and two are in 'Not Saved' status. In the 'Not Saved' goals(carry forwarded goals) the goal name and the milestone name are same and due to this the milestones didn't get updated when we saved. We tried saving these goals and added the milestones, where it got added, request the user to add the same and let us know in case of any concerns. Note : In case if you receive any similar cases, request you to please verify the below:- Goals in 'Not Saved' status. In Not Saved goals please verify whether the milestone names are same as goal names. If then kindly save those goals and they try adding the milestones.
goals were not saved.
Customization
Configuration
null
Goal Management
null
null
null
Closed
created_by: 2043044612466 time: 2021-04-21 06:23:47 UTC
need help on failed transaction
Hi, Emp C5058 has no. of failed transaction which could not be processed. Regards, Pinkiiy Raval
Removed the failed transaction
Product
Data Correction
null
Workflow
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/138428940 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, we have removed the Failed Transaction of the employee M2480. And the same has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana
Employee Code Generation Error
We had created a new paygroup "FTE" for which the employee code series has to start from 400001.  However when we try to create our first entry, it is showing 400002 instead of 400001.  Please rectify this error immediately.
Id range started from 400001 instead of 40000
Product
Clarification
null
Manage Employees
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, As discussed over the call,There was error due to the Employee ID creation date range. Once we update it  Now employee creation is happened without any error.Kindly check the same and update us in case of clarification
FW: NO Goals Showing Adranlin
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate goal setting for the below employee and other Medical representatives from Arabian ethical. This position is a KPI Position. Thanks, Kritika [cid:image48a654.PNG@c29f20c9.4383bf05]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image0d44e2.PNG@c2e0dda2.48b08aca]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageebcb2f.JPG@a035e245.40a7ff6e]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Amr Muslm Hussein Sent: Wednesday, April 21, 2021 9:27 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: NO Goals Showing Adranlin Hi, Please advise! [cid:image001.png@01D73690.778849D0] Thanks Regards, Amr Muslm [cid:image698e63.PNG@eef90748.40b04e0b] ARABIAN ETHICALS A Ghobash Group Company [cid:image6fcddb.PNG@edead4b2.44aac762]<https://www.linkedin.com/company/arabian-ethicals> www.arabianethicals.ae<http://www.arabianethicals.ae> AMR MUSLM HUSSEIN Medical Representative M:+971 56 3627337 | T: +971 4 2088400 | Ext: 4158 PO Box:9081, Makeen Building, Airport Road, Dubai, UAE [cid:image5396a6.PNG@069022a0.4aa7659a]<http://> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
goals initiated
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Hi Kritika, We have mapped arabian positions and initiated the goals. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
49 Employees - Map to Self-service User Group
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Gautam, As discussed with you this morning, we would like to skip the on-boarding process for these employees and mapped to the self-service user group. With this we hope the issue of approving the forms will also get resolved. Also please note these employees are appointed on 'Confirmed' status and hence the probation review form should not get generated for them through system. Incase you have any doubts please do get in touch with me on 9594548884. INM0624 Deepak Varshney INM0625 Vinay G Talkhande INM0626 Israr Ahmed INM0627 Abhishek Rawat INM0628 Amit Kumar Jha INM0629 Anupam Bora INM0630 Amit Sharma INM0631 Gaurav Gandhi INM0632 Vaibhav Kapuria INM0633 Manoj Sharma INM0634 Ashish Kumar Dixit INM0635 Vinod Kumar Tiwari INM0636 Tarun Arora INM0637 Anand Kumar Gautam INM0638 Koustuv Choudhuri INM0639 Ramesh Kumar Tiwari INM0640 Nand Kishore Bhardwaj INM0641 Swapnil Modi INM0642 Pitamber Kumar INM0643 Ganesh Viswanathan INM0644 Prathapan Subbaiyan INM0645 Rajat Garg INM0646 Shantanu Chouhan INM0647 Mohammad Sharique Iqubal INM0648 Sandip Sonule INM0649 Narendra Singh Tomar INM0650 Suravi Luthra INM0651 Jitendra Kumar INM0652 Kamal Kishore INM0653 Ashutosh Kanaujia INM0654 Raj Kumar Singh INM0656 Varun Dev INM0657 Amit Kumar Thakur INM0658 Krishna Kumar R. INM0659 Tapan Mazumder INM0660 Ambrish Bajpai INM0661 Manoj Kumar Soni INM0662 Amit Kharb INM0663 Suresh Kumar Singh INM0664 Vijay Prabhakar Patil INM0665 Abhay Patil INM0666 Vikas Wadhwa INM0667 Brajesh Pal Singh INM0668 Mithilesh Kumar Mishra INM0669 Rajasekaran INM0670 Nikhil Srivastava INM0671 Mandar Pramod Deshpande INM0672 Suman Dey INM0673 Rishi Bhardwaj Regards Greta This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Employees part of onboarding process
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Please take a look at ticket #12318 raised by Greta Fernandes (greta_fernandes@gsenc.com). Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Greta, As discussed, this is a one-time/rare scenario where the onboarding process is to be skipped for employees.  ​ Hence, we will remove the employees shared in trial mail from the onboarding process and map them to self-service user groups. We will update you once it is done. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Done , Hi Greta, As informed, the activity of skipping the onboarding process for a list of 49 employees and adding them to Self Service groups is completed. Request you to please check and confirm on the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Self appraisal report
  Dear Team, Could you please let us know how to generate the Self-appraisal report by L1 Manager. Please assists. Regards, S.Sachigadevi Contact Number: 8248065630
Self Appraisal Report L3 suggested
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sachigadevi S, As discussed over the phone, we understood that you want to see the ratings provided in the system. Please refer the Self Appraisal Report L3, which will be generated once all the levels has been approved in system. Kindly check the data and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, Please close the ticket. Thank you. Best Regards, S.Sachigadevi. Mobile Number: 7708803389
Fw: Ref: Transfer of Rajib Sasmal to HO
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please explain the process so that we can do it later ourself. ​ Thanks & Regards ​ TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:87826a89-388a-4221-b2f3-4d283e8a6d70] ________________________________ From: SAILEENA SARKAR <saileena@salarpuriagroup.biz> Sent: 20 April 2021 14:30 To: Tanuj Mukherjee <tanuj@salarpuriagroup.biz> Subject: Fw: Ref: Transfer of Rajib Sasmal to HO pls assist with keeping all data intact and changing the company OU for Rajib Sasmal from SSCL Regular to SPPL regular. With Regards, Saileena Sarkar Sr Executive- HR [cid:6a4c35e1-7d4c-4d03-b0b3-cd78ad412a6b] ________________________________ From: Apurva salarpuria <apurvasalarpuria@hotmail.com> Sent: Tuesday, April 20, 2021 6:33 AM To: PALASH KUMAR MUKHERJEE <palash@salarpuriagroup.biz> Cc: SAILEENA SARKAR <saileena@salarpuriagroup.biz>; SANJEEV JHUNJHUNWALA <sanjeev@salarpuriagroup.biz> Subject: Re: Ref: Transfer of Rajib Sasmal to HO Ok Sent from my iPad On 19-Apr-2021, at 6:30 PM, Palash Mukherjee <palash@salarpuriagroup.biz> wrote:  Dear Sir, In Purchase team, our Rajib Sasmal has got moved from Amarana site to HO. Hence, I would request your approval to make necessary changes under payroll companies in Adrenalin, Org Chart and other statutory changes. Regards Palash Mukherjee <image003.jpg> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification given.
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Hi Tanuj Mukherjee, We will initiate a call shortly to instruct the steps on the requested query., Hi Tanuj Mukherjee, From the given query, we observed that the user requirement is to change the employee's employment details (department, payroll). ​ We request to use "Employee Movement" form to make the necessary changes in the employment details. ​ Please refer the attached file, which contains the steps to modify the data using the employee movement form. ​ We tried to instruct the same over the call, but we were not able to reach you over the call. ​ For further clarifications, feel free to reach us., Resolved, Thanks
RE: System not capturing full data of Reversal
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, While downloading LOPR data for the month April 21, I am not getting full Reversal date for 18th Mar 21. Request you to please do needfull. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> From: hrsupportmap Sent: 14 April 2021 11:19 To: 'Ask.Adrenalin@myadrenalin.com' Cc: 'Gowtham N'; Nitin Salunke; Vishal Mulgaonkar; 'Mohammed Wasimkhan' Subject: RE: System not capturing full data of Reversal Hi Wasim, Still awaiting for your revert on below raised ticked, which is pending from your end. Please close today at earliest.. Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> From: hrsupportmap Sent: 09 April 2021 11:54 To: 'Ask.Adrenalin@myadrenalin.com' Cc: Gowtham N; Nitin Salunke; Vishal Mulgaonkar; 'Mohammed Wasimkhan' Subject: FW: System not capturing full data of Reversal Dear Wasim, This is to inform you that those employee who regularised attendance for reversal on 18th of the month after 4PM. Their reversal system is not capturing when we are taking range of 19th of last month & 18th of current month. For your reference, below is the list of Reversal dates, which was approved on 18th Feb 21 but while taking report from 19th feb 21 to 18th Mar 21 system didn't captured below dates.. EMPLOYEE ID EMPLOYEE NAME NO. OF DAYS FROM DATE TO DATE REMARKS 117852 Sagar Chandrakant Sawant 1.00 16-Dec-2020 16-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 17-Dec-2020 17-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 18-Dec-2020 18-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 19-Dec-2020 19-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 21-Dec-2020 21-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 22-Dec-2020 22-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 23-Dec-2020 23-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 24-Dec-2020 24-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 28-Dec-2020 28-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 29-Dec-2020 29-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 30-Dec-2020 30-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 31-Dec-2020 31-Dec-2020 Absent 117852 Sagar Chandrakant Sawant 1.00 01-Jan-2021 01-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 02-Jan-2021 02-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 04-Jan-2021 04-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 05-Jan-2021 05-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 06-Jan-2021 06-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 11-Jan-2021 11-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 12-Jan-2021 12-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 13-Jan-2021 13-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 14-Jan-2021 14-Jan-2021 Absent 117852 Sagar Chandrakant Sawant 1.00 15-Jan-2021 15-Jan-2021 Absent Regards, Nilesh Jaiswal HR - Operation T: (+91) 022 - 23029200 Extn: 9031 M:(+91) 9137812585 www.ageasfederal.com [logo] [LInked in]<https://www.linkedin.com/company/idbi-federal-life-insurance/> [facebook]<https://www.facebook.com/IDBIFed> [twitter]<https://twitter.com/IDBIFed> [youtube]<https://www.youtube.com/user/idbifederallife> <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Customization report issue
Customization
Patch Deployment
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Customization Reports
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Closed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Pl chk this and resolve urgently as this would get highlighted in audit. Regards, Vishal Mulgaonkar Senior Manager - HR, HLA T: (+91) 022 - 3920 9000 Extn: 9092 M: (+91) 9892002959 | www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Vishal, As discussed with Nilesh, he is occupied with some activity and will be calling us back once available to provide a remote session to check on the concern. Also, as informed to Nilesh, we have given clarifications on reported concern multiple times as it is the functionality on which report is developed as per requirement shared by AGEAS. It was explained by Mandar as well to Nilesh. We will connect once again once Nilesh is available to share the remote session and provide clarity on the reported scenario. If it is an issue, we will get it fixed. If it is a requirement again, we will forward it to Mandar as "Change Request" in existing customization. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Dear Gowtham, This is not a fresh requirement and should not go for “Change Request” as the report generated from Hrconnect came as per the configuration set in the system basis our leave and attendance policy till last month. From this month, we identified cases which were not getting captured in the reversal report when the random checks were done. We cannot check each and every case whether the same is getting captured correctly in the LOPR report by cross checking the last month’s LOP report. Any misses will get identified in the audit and will put us in an embarrassing situation then. Regards, Vishal Mulgaonkar Senior Manager - HR, HLA T: (+91) 022 - 3920 9000 Extn: 9092 M: (+91) 9892002959 | www.ageasfederal.com<http://www.ageasfederal.com> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] , Hi Vishal, As exactly highlighted by you, it was coming as per policy till last month and this month there are few cases identified by your team. We will provide clarity on why the cases are not coming in the report now, if it is an issue, we will fix the same. If it is something that is not built in the report, only then it will be forwarded to Mandar as a Change Request. We will check in detail once Nilesh provides us the session, and provide you further updates on the same.  Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Nilesh, As discussed and analyzed in detail, below are the 2 issues we found out. Regularization's approval done on Last date (18th April 2021, in this month's case) was not reflecting in the report - This is now fixed and confirmed from your end. For 1 employee (117872) - Rejected AR's were showing in the report. - We are working on this, will connect with you once RCA is identified & the fix is available. ​ Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Nilesh, As informed over the call, the 2nd point is not an issue. The employee had applied for leave and got approved. Hence reflecting in the LOPR report. Only 1 issue below issue was there in the report, which we have fixed now and it has been confirmed to be working from your end. Regularization's approval done on the Last date (18th April 2021, in this month's case) was not reflecting in the report - This is now fixed and confirmed from your end.  Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 ,
Training module - workflow changes to be made
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Wasim Khan Please note the following workflow changes to be made in Training module. Department Internal training Initiator - Discipline Coordinator Approver - Discipline HOD Approval Email Notification / Information to - ED and CEO&MD Cross Functional Training Initiator - Discipline Coordinator Approver - Discipline HOD Approval Email Notification / Information to - ED and CEO&MD Kindly make the changes asap. Please call in case of any query. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
workflow changes done by Mr. ghulam
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Training Management
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Dear Kirti, As discussed, changes made in workflow as follows Department Internal training Initiator - Discipline Coordinator Approver - Discipline HOD Cross Functional Training Initiator - TrainingFAC Approver - Discipline HOD For both these aforesaid cases consolidated mails go to ED and CEO at the EOD. Also this workflow changes will be effective for future course creation only. Regards, Ghulam Yazdani , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Mr. Ghulam, Thank you for the prompt action. Regards, Kirti Ghule Functional Manager | Principal Officer Human Resource GS E&C Mumbai Pvt. Ltd. 2nd Floor, 'D' Wing, Jolly Board Tower, I-Think Techno Campus, Kanjur Marg (E), Mumbai - 400042 Tel.: 91-22-4138 5235 Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com>
Fw: Advance Against Salary loan raised by you has been approved by Apurva Salarpuria
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Pls have a look into the issue. Employee Saileena has raised an application for loan on behalf of Indrajit Sen on 12th April and the same had been approved by MD sir. The issue is with Mr. Indrajit Sen not Saileena but why Saileena had received this email from noreply? Pls clarify. ​ Thanks & Regards ​ TANUJ MUKHERJEE MANAGER IT 9748387441 [cid:ae83588d-d7b0-4ddb-a896-7c67e1e750c0] ________________________________ From: noreplyhrms@salarpuriagroup.biz <noreplyhrms@salarpuriagroup.biz> Sent: 19 April 2021 11:40 To: SAILEENA SARKAR <saileena@salarpuriagroup.biz> Cc: SAILEENA SARKAR <saileena@salarpuriagroup.biz>; Tanuj Mukherjee <tanuj@salarpuriagroup.biz>; SANJIB PAUL <paul@salarpuriagroup.biz>; PALASH KUMAR MUKHERJEE <palash@salarpuriagroup.biz> Subject: Advance Against Salary loan raised by you has been approved by Apurva Salarpuria Dear Saileena Sarkar, Advance Against Salary loan raised by you has been approved by Apurva Salarpuria. Details: Employee Code: 0029 Employee Name: Saileena Sarkar Department: Human Resource Designation: Senior Executive- Human Resource Grade: S1B Location: Head Office OU: SPPL Head Office Loan requested amount: 35000.00 Number of Installments: 10 Interest Rate: 0.00 Raised on: 12-Apr-2021 18:18 Approval Details: Approved by: Apurva Salarpuria (1111) Approved on: 19-Apr-2021 11:40 Approver comments: ok Regards, ESS Admin This is an automatically generated email - Please do not reply to it. If you have any queries please reach out your HR Team. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification given.
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Dear Tanuj, Currently as per the earlier requirement once the loan is approved, notification will Go to Employee (TO), PAYROLLFAC (CC), HRFAC (CC) & HOD (CC). Once rejected mail only will go to the employee. Saileena is mapped in HRFAC as well as in PAYROLL FAC, hence she is getting the mail notification. --- Thanks & Regards, Mamalaivasan Subramanian Mobile: 9841619630 [Description: cid:image002.png@01D42A64.306EF020] Adrenalin eSystems Limited (An Intellect Group Company) ~Teamwork makes the Dream Work~ , Hi Tanuj Mukherjee, As explained by Mr. Mamalaivasan, Currently as per the earlier requirement once the loan is approved, notification will Go to Employee (TO), PAYROLLFAC (CC), HRFAC (CC) & HOD (CC). Once rejected mail only will go to the employee.   Saileena is mapped in HRFAC as well as in PAYROLL FAC, hence she is getting the mail notification. ​ For further clarifications, feel free to reach us., Resolved
Priority No.1 - Error while approving request
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sir, Following two HODs are receiving an error message while doing the approval in system (see Snapshot below): 1) Mr. Tapan Mazumdar (Emp. ID: INM0659) 2) Mr. Koustuv Choudhari (Emp. ID: INM0638) Kindly look into the matter and revert back. [cid:image001.jpg@01D73689.B4CE7E10] Thanks and regards, Greta A. Fernandes Functional Manager | Principal Officer Human Resource GS E & C Mumbai Pvt. Ltd. 2nd floor, 'D' Wing, Jolly Board Tower, I Think Techno Campus, KanjurMarg (E) , Mumbai-400042. Desk : +91-22-4138 5229 Mobile : 9594548884 This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Employee's were in On-boarding process.
Product
Service Request
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Manage Employees
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Closed
Hi Greta, As discussed, this could happen if "Map to default user group" is unchecked or given as "N" during employee creation upload. Employees will not be mapped to default user groups, resulting in reported errors. Request you to please open the upload sheet uploaded from your end and give us a call back to discuss the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Greta Fernandes, We understood from you, post discussion that these employees were part of the regular onboarding process, which you want to be skipped as these are confirmed employees. We have mapped below 2 employees to regular self service groups and the reported concern has been resolved. Please check and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
confirmation form issue
Hi, Employee A5812 and A5871 confirmation forms display errors. Please do the needful at the earliest. Regards, Pinkiiy Raval
Position changed
Product
Data Correction
null
Confirmation Management
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null
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/848534972 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, after the confirmation initiated, the employee has saved the transaction. With Effective 09th Apr 2021, the Position has been changed for the employee and the skills are not matched for that position. Hence we have re-initiated the confirmation appraisal in system. Kindly check the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana
Statutory Bonus
We need to calculate the Statutory Bonus need to calculate along with Payroll and we need to generate the Bonus Report
calculation can be done based on basic,fda,vda,da
Product
Configuration
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Salary
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null
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post discussion with you over the call, we understood that the Statutory bonus should be calculated in the below format, else you have also conveyed to discuss internally to follow the best practice. Hence we will discuss and update you soon. ​ BASIC+da+SP ALLOWANCE IS <7000 THEN ACTUAL ELSE EARNED * 8.33 % Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call with you, the calculated can be done based on the components namely "Basic, FDC, VDA, DA". Please discuss internally and let us know, hence accordingly, we can incorporate the  changes and calculate the Bonus.  Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call with you, the calculated can be done based on the components namely "Basic, FDC, VDA, DA". Please discuss internally and let us know, hence accordingly, we can incorporate the  changes and calculate the Bonus.  Thanks and Regards, Dhivya . V, Hi Vidyasagar, ​ As discussed over the call with you, the calculated can be done based on the components namely "Basic, FDC, VDA, DA". Please discuss internally and let us know, hence accordingly, we can incorporate the  changes and calculate the Bonus.  We are updating the status of the ticket currently, since we don't have any update. Thanks and Regards, Dhivya . V, Dear Dhivya, In Maharashtra State Basic + Special Allowance is the Wage we need to calculate the Bonus on it How can it possible *Regards* *Vidyasagar* On Mon, 3 May 2021 at 10:04, Dhivya V < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > ​ > As discussed over the call with you, the calculated can be done based on > the components namely "Basic, FDC, VDA, DA". Please discuss internally and > let us know, hence accordingly, we can incorporate the changes and > calculate the Bonus. We are updating the status of the ticket currently, > since we don't have any update. > > > > > *Thanks and Regards,* > *Dhivya . V* > > On Tue, 27 Apr at 8:21 PM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > As discussed over the call with you, the calculated can be done based on > the components namely "Basic, FDC, VDA, DA". Please discuss internally and > let us know, hence accordingly, we can incorporate the changes and > calculate the Bonus. > > > > > *Thanks and Regards,* > *Dhivya . V* > > On Mon, 26 Apr at 1:30 PM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > As discussed over the call with you, the calculated can be done based on > the components namely "Basic, FDC, VDA, DA". Please discuss internally and > let us know, hence accordingly, we can incorporate the changes and > calculate the Bonus. > > > > *Thanks and Regards,* > *Dhivya . V* > > On Fri, 23 Apr at 10:59 AM , Dhivya V < > myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Vidyasagar, > > Post discussion with you over the call, we understood that the Statutory > bonus should be calculated in the below format, else you have also conveyed > to discuss internally to follow the best practice. Hence we will discuss > and update you soon. > ​ > BASIC+da+SP ALLOWANCE IS <7000 THEN ACTUAL > ELSE > EARNED * 8.33 % > > > > *Thanks and Regards,* > *Dhivya . V* > > On Thu, 22 Apr at 9:09 PM , Vidyasagar <vidyasagar_y@apollopharmacy.org> > wrote: > We need to calculate the Statutory Bonus need to calculate along with > Payroll and we need to generate the Bonus Report > > 12421:1025874 > , ​Dear Vidyasagar, ​ ​As per your below mail, with reference to Maharashtra state, please  share us if you have any notifications received, hence we can forward to the Product team and get the same, since  the calculation can be done based on the components namely "Basic, FDC, VDA, DA"  Thanks and Regards, Dhivya . V
BLR-Leave bal difference in settlement form for inactive employee
Hi Team   There is difference between Total no of leave bal in Leave bal & settlement form for one inactive employee , this is repeated issue (previous Ticked ID 11899) ,please check this issue for all employees always cannot raise ticket for a same issue with different employee   Emp Id : 2104
leave got struck up in queue
Product
Data Correction
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Manage Employees
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shreyas Shridhar, From your statement, we can understand that the leave balance reflecting wrong for the employee (2104).  ​ We will check this request and get back to you with a solution. ​ Regards Raghu.T, Hi Raghu As mentioned in Ticket it is repeated issue please fix permanent solution we cannot keep raising a ticket for same issue . , same issue is persisting with another employee , please resolve this ASAP because of this unable to process settlement  Emp Id : 1407 , same issue is persisting with another employee , please resolve this ASAP because of this unable to process settlement  Emp Id : 1407 , Hi Shreyas Shridhar, Regret the inconvenience. During a check, we have found that the reported employee ECWBLR2104 leave (PL-BL) got stuck up in the queue that raised for the date 01-Jan-2021.  ​ We have corrected the same from the back end. Now the balance reflecting fine in the Settlement Entry form. ​ Please check now and get back to us if you have any questions. ​ NOTE: We do not find any mismatch for other employee E​CWBLR1407 also other Bangalore location employees. Regards Raghu Thangaraj, Hi Raghu  please check this attachment (screenshot of 1407), Hi Shreyas Shridhar, WE request you to use the report CURRENT LEAVE BALANCE to check the current available balance of the reported employee ECWBLR1407 ​. ​ ​Please get back to us if you have any questions., Hi Raghu 5 days partial canceled leave balance not credited back to total leave balance , attached to leave details from Jan to April 2021, Hi Shreyas Shridhar, During a check, we do not have find any truncation configured for the leave type (PL-BL). So we have to sum the transaction from his Date of Joining. Please refer the leave transaction from his Date Of Joining. The balance is shows 26.5 ​ Leave balance reflecting fine in the leave ledger report. Regards Raghu T
FW: Not getting the option as Eco first as pay group
Dear Gowtham, Please check pay group is available while doing movement but not in selecting data change option. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> From: Mrunalini Pratap Rane <mrunalinir@tce.co.in> Sent: 22 April 2021 19:43 To: Vinay Kumar Singh <vinays@tce.co.in> Cc: Karuna S. Khanvilkar <karunak@tce.co.in>; Nayan M Kalyankar <nayank@tce.co.in> Subject: RE: Not getting the option as Eco first as pay group Dear Vinay, Please Check record of 112673 - Prashant Pratap Salvi , grade Consultant , Ecofirst option is missing under paygroup [cid:image004.jpg@01D737AF.AA4063B0] Regards, Mrunalini Rane From: Vinay Kumar Singh Sent: 22 April 2021 11:04 To: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Cc: Karuna S. Khanvilkar <karunak@tce.co.in<mailto:karunak@tce.co.in>>; Nayan M Kalyankar <nayank@tce.co.in<mailto:nayank@tce.co.in>> Subject: RE: Not getting the option as Eco first as pay group Dear Mrunalini, It is already displaying there. [cid:image005.jpg@01D737AF.AA4063B0] Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tce.co.in%2F&data=04%7C01%7Cvinays%40tce.co.in%7C1b77c3e4f32f40e25c9208d90598b6aa%7C5af76741f8864d20ad04775dee0ce762%7C0%7C0%7C637546975714934646%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=N6cQjuOG76nkO%2FBRh6i3%2FATgA63BVOeoBn3veV%2FoDdg%3D&reserved=0> From: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Sent: 21 April 2021 22:18 To: Vinay Kumar Singh <vinays@tce.co.in<mailto:vinays@tce.co.in>> Cc: Karuna S. Khanvilkar <karunak@tce.co.in<mailto:karunak@tce.co.in>>; Nayan M Kalyankar <nayank@tce.co.in<mailto:nayank@tce.co.in>> Subject: RE: Not getting the option as Eco first as pay group Dear Vinay, It is now visible under emp creation form. But still Ecofirst paygroup is not reflecting while updating paygroup through employee movement form . Regards, Mrunalini Rane From: Vinay Kumar Singh Sent: 21 April 2021 15:40 To: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Cc: Karuna S. Khanvilkar <karunak@tce.co.in<mailto:karunak@tce.co.in>>; Nayan M Kalyankar <nayank@tce.co.in<mailto:nayank@tce.co.in>> Subject: RE: Not getting the option as Eco first as pay grop Dear Mrunalini, It has been fixed. Please check now. Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tce.co.in%2F&data=04%7C01%7Cvinays%40tce.co.in%7C1b77c3e4f32f40e25c9208d90598b6aa%7C5af76741f8864d20ad04775dee0ce762%7C0%7C0%7C637546975714944642%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=a6h034XakBvcHRbdI278wX7H6dKyuTCbz5aspz8B758%3D&reserved=0> From: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Sent: 21 April 2021 13:56 To: Vinay Kumar Singh <vinays@tce.co.in<mailto:vinays@tce.co.in>> Cc: Karuna S. Khanvilkar <karunak@tce.co.in<mailto:karunak@tce.co.in>>; Nayan M Kalyankar <nayank@tce.co.in<mailto:nayank@tce.co.in>> Subject: RE: Not getting the option as Eco first as pay grop Dear Vinay, Please check. For below position , pay group ECOFirst is not available in Epicenter. Kindly resolve and confirm Position : EC-MECH-CTFT Grade : Consultant Regards, Mrunalini Rane From: Karuna S. Khanvilkar Sent: 20 April 2021 17:16 To: Vinay Kumar Singh <vinays@tce.co.in<mailto:vinays@tce.co.in>> Cc: Mrunalini Pratap Rane <mrunalinir@tce.co.in<mailto:mrunalinir@tce.co.in>> Subject: Not getting the option as Eco first as pay grop Dear Vinay PFB screen shot we are not getting the option as Ecofirst while changing pay group for grade consultant (EC-Mechanical-CTFT). We also got issue while doing Ecofirst trainee employee creation there was no pay group was seen. [cid:image003.png@01D73770.36B89410] Regards Karuna Khanvilkar ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
Compensation template mapping
Product
Configuration
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Transition Management
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null
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Closed
Hi Vinay, As showcased over the remote session, the expected Pay group is now reflecting after mapping the employee's location to the respective template. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Error message coming while saving.
"Input String was not in a correct format"
Patch deployment IL & PL file from UAT bin folder
Customization
Patch Deployment
null
Performance Appraisal
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, We understand that the "Input String was not in a correct format"​. We will check the issue with our internal customization team and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed over call, the Self Appraisal form is getting submitted without the Error - "Input String was not in a correct format"​.  Also after submission, it is pending with the Mangers tray for approval and the approval form is opening correctly without any error. Please check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Self Appraisal form not reflecting for CFD employees
Dear Dhivya/Team, As discussed, Please check for employees , where goal setting is approved, yet Self Appraisal for is not accessible. ECN :  R09680 R09770 R10105 R10170 R10310 Regards, Chaitali
hope during upload the team has not provided the review details
Customization
Data Correction
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Goal Management
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null
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, AS discussed over the call, we observed that the review unique id was not tagged to the employees in the table. We have rectified the same, please verify for the shared cases and let us know your feedback. ​ Note:  Today, we have shared the connectivity, please join the same and cross verify if the similar scenario exists for other employees and do the corrections if required. Thanks and Regards, Dhivya . V
891025 ^ PRIYANKA BHANSALI | New Joiner didnt get adrenalin login email
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls. check 891025 ^ PRIYANKA BHANSALI did not get adrenalin login email after her employee creation was approved. Regards, Sonali Suvarna Project Head - HCM BIC-Cello (India) Pvt. Ltd. G1-701, 7th Floor, Lotus Corporate Park, Western Express Highway, Near Jai Coach, Goregaon (East), Mumbai (Maharashtra)- 400 063 +91 61083101 +91 9820770512 E-m@il: Sonali.suvarna@bicworld.com [cid:image001.jpg@01D737A8.1ACACA10] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
PWD RESET
Product
Data Correction
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Personal Data
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null
null
Closed
Hi Sonali, As per request, The below  employee not login in adrenalin, Now You inform the employee to log in to the below password, Pwd: adnet1 Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Vijay, Priyanka did not get her employee on-boarding email from Adrenalin. Could you please check why. Regards, Sonali , Hi Sonali, As discussed over the call, The below employee mail send an error so the mail not getting, Now from our end we have resent the mail send successfully, Kindly check your end and share feedback, Thanks and Regards Vijayakumar k
Transfer leaves
Dear Madam, below employees has transferred from HEad office to Bahadurghar RO on 3rd Apr 21 it is a business transfer but he is not added with Transfer Leaves. please do the needful. EM ID: 73525 Regards, Sowmya
Transfer leave scheduler has been executed
Product
Clarification
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Employee Movement
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12412, Hi Sowmya, We have run the transfer leave credit scheduler. Now leave balance is reflecting for Request you to check and revert for any further clarifications. ​ Regards, Srujana.m, dear Madam, kindly let us know the date of TL leaves credited
unable to upload ctc for workmen
getting error like  Sum Of CTC Component should be equal to CTC 40692 while trying to insert while uploding ctc .
Product Issue
Product
Patch Deployment
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Salary
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/853930373 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We have identified the reported query as an issue in the Product. We have deployed the patch in system. And also you have tried to do the data upload and it is verified successfully. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Clear duplicate entry for the of DEC 2020
Clear duplicate entry for the of DEC 2020 paygroup  RILEV_EXE
Processed data had employee salary Data for december month.once removed data is correcte
Product
Clarification
null
Payslip Reports
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, Kindly join this session https://fastsupport.gotoassist.com/867437217 Kohima Gopi, Hi ROOTS IT, As informed over the call, Employee had proccessed data for dec moth so employee have mutiple rows in Payslip .We Corrected the pAyslip .Kindly check the same and revert us in case of clarification.
wrong clerance rasid
Dear Madam, for the EM ID: 102432 : remove wrongly raised clearance activity for 70916 108207 : remove wrongly raised clearance activity for 70916 EM D: 76819 : remove wrongly raised clearance activity for 70916 Regards, Sowmya
Clarification in Activity clearance .
Product
Clarification
null
Separation Management
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, As discussed over the call, the below reported employee clearance activities have been approved. Hence we are unable to remove the same.  ​ Please check and revert for any further clarifications.  ​ Regards, Srujana.M
Promotion recommendation not showing for few employees
Promotion recommendation not showing for few employees. Below are sample cases. 104817 100233
Customization bug during auto-approval at Level 2. Fixed.
Customization
Patch Deployment
null
Performance Appraisal
null
null
null
Closed
created_by: 2043020884409 time: 2021-04-22 12:29:56 UTC, Hi Amolika, As informed, we have identified the reported concern as a bug in customization. This occurs for the cases where Level 2 is Auto approved as per workflow. We have fixed the bug permanently and also correct 35 impacted cases(employees) due to this issue. Attached the list of employees for your reference. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ticket is resolved. Thank you. Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
Bank Details Form Issue
Hi Team, We have removed access for Bank details form to employees as we are facing issues while processing payroll. But still employees are able to update their bank details. Can you please check and let us know the issues and resolve the same ASAP.. *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.
Provided the clarification.
Product
Clarification
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Personal Data
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Hi Thokala Umamaheswar Rao, As requested we have checked from our end and found that the bank details form has been disabled for self access. The employee will not ​have the access to submit the form.  ​ The last transaction was raised on 21-Apr-2021 and after that, no records were raised. Please check and confirm the same whether the employees are able to edit the details, If so please share the screenshot with the employee code to check further. ​ Note: The editable option is enabled for the admin option and the admin person can do the changes for self employees. Regards, Amudhan K, Hi Team, Please below request raised by employee and still the issue not yet resolved. Please check and resolve ASAP... [image: image.png] *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* On Fri, Apr 23, 2021 at 9:56 AM Adrenalin eSystems LTD < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Thokala Umamaheswar Rao, > > Our Support Rep has indicated that your ticket has been Resolved. > > If you believe that the ticket has not been resolved, please reply to this > email to automatically reopen the ticket. > If there is no response from you, we will assume that the ticket has been > resolved and the ticket will be automatically closed after 48 hours. > > Sincerely, > AdrenalinSupport Team > https://myadrenalincare.freshdesk.com/helpdesk/tickets/12410 > > 12410:1025874 > -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. , hi Amudhan, Thanks for the update.. will check and share with you the screenshot to resolve.. *Thanks and Regards,* *Umamaheswar Rao* *HRG, ROS* *Hyderabad, India.* On Fri, Apr 23, 2021 at 9:56 AM Amudhan Karthikeyan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Thokala Umamaheswar Rao, > > As requested we have checked from our end and found that the bank details > form has been disabled for self access. The employee will not ​have the > access to submit the form. > ​ > The last transaction was raised on 21-Apr-2021 and after that, no records > were raised. Please check and confirm the same whether the employees are > able to edit the details, If so please share the screenshot with the > employee code to check further. > ​ > Note: The editable option is enabled for the admin option and the admin > person can do the changes for self employees. > > > > Regards, > Amudhan K > > On Thu, 22 Apr at 5:59 PM , Thokala Umamaheswar Rao < > uma.maheswarrao@randstadusa.com> wrote: > Hi Team, > > We have removed access for Bank details form to employees as we are facing > issues while processing payroll. But still employees are able to update > their bank details. Can you please check and let us know the issues and > resolve the same ASAP.. > > *Thanks and Regards,* > > *Umamaheswar Rao* > > *HRG, ROS* > *Hyderabad, India.* > > > > This email message is for the sole use of the intended recipient(s) and > may contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not the > intended recipient, please contact the sender by reply email and destroy > all copies of the original message. > > 12410:1025874 > -- This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. , Hi Thokala Umamaheswar Rao, The reported employee ROS1539 was submitted the bank details on 21-Ap-2021, Please check for future transactions and confirm the same. Regards, Amudhan K
Post saving rate becomes disappear
Post saving rate becomes disappear in self Appraisal form; kindly check for manager level as well
Issue not simulated
Customization
Clarification
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Performance Appraisal
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that Post saving rate becomes disappear in self Appraisal form; kindly check for manager level as well. ​ We will check with the Customization Team on priority and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed over call, the below Post saving rate  becomes disappear in self Appraisal form is not getting simulated. ​ It is not getting vanished while testing for one Employee - P2323 to save the self Appraisal form​. ​Please check and provide your feedback. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
FW: PM - Open forms
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Pls reverse below forms. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Astrid Lobo Sent: Thursday, April 22, 2021 4:20 PM To: Gyanamayee Swain <gyanamayee.s@godrejinds.com> Cc: Satish Karlekar <satish.karlekar@godrejagrovet.com> Subject: PM - Open forms Dear Gyan, Open below forms: EDP Name 333867 Samuel Jacob 333877 Ullas R. 705776 Soban Babu G 900476 Kotresh B H 900605 Gowsigan V Regards, Astrid Lobo - Human Resources [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Service request
Customization
Service Request
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Performance Appraisal
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Closed
Hi Gyanamayee, Request you to please provide remote access to do the cleanup of employees mentioned by you. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Pls take. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai – 400079 I India I , Hi Gyanamayee, As requested, we have reversed the Annual review form of a list of 5 employees to L0 in saved mode.  Employees can now submit again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Sabbatical Leave - Cancellation
 Hi Rumana, There is one employee Sheela K (Emp ID - 0731) who is present from 1st April 2021 and has regularized her attendance but the Sabbatical leave was applied from back end which needs to be cancelled. Kindly request you to cancel or share the steps in order to cancel this as we are not getting the option to cancel Sabbatical Leaves. Kindly call Nazia on the issue to have this resolved ASAP. regards, Judaea
Leave Cancellation Period (in days) is 65
Product
Configuration
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Absence, Time and Attendance
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, As per the reported query, we understood that you are not able to cancel the leave. We will check the data from our end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Judaea Vanbuerle, When checking the reported query from our end, the employee has raised a leave for 180 days in system as a continuous leave. Hence navigate to Leave Configuration, choose the Leave Type as SBL and in the common tab, change Allow Leave Cancellation Period (in days) as 200. Then navigate to Leave Cancel form and do the Leave Cancel in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, we have tried to do the leave cancellation and changed the leave configuration it to 200. we are unable to cancel the Sabbatical leave from 1st April'21 as it does not reflect under leave cancellation. Regards, Judaea, Hi Judaea Vanbuerle, For the reported query, kindly set the allow leave cancellation period as 220 days. Then only, the system will show the SBL leave for cancellation. ​ To set the allow leave cancellation days, please find the below logic ​ Confguration Value = Days difference between leave raised date - current date. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, we have been able to cancel the leaves , hence closing the ticket. Regards, Judaea
Priority : 1 : Notification of Approval of "Final Closure" of Employee
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sir, The system generates automated email as below once the final closure is complete in the system. However it is noticed that the “Date of Leaving (Exit Date)” is not appearing in below notification. We would like the same to appear when such an emails are generated automatically in system for the benefit of the Notifier. We request the same is added in all future cases below the “Resignation Letter date” with the heading as “Date of Leaving”. Thanks and regards, Greta +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Hi, Final Closure of Santosh Ghadage Raised on 22-Apr-2021 13:31 has been Approved Details: Emp Id: INM0553 Emp Name: Santosh Ghadage Mail Id: santosh_ghadage@gsenc.com<mailto:santosh_ghadage@gsenc.com> Designation: Principal Engineer Grade: Senior Manager Location: Mumbai Separation Type:RESIGNATION Resignation Reason: Better Job Opportunity Resignation Letter Date:19-Feb-2021 Remarks: Approver Comments: LEVEL NUMBER APPROVER APPROVER COMMENTS 1 Suravi Luthra(INM0650) Approced Regards, HR Team This is an automatically generated email - Please do not reply to it. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
bookmark added in mail content
Product
Configuration
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Separation
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Closed
Please take a look at ticket #12406 raised by Greta Fernandes (greta_fernandes@gsenc.com). Please help with adding the relieving date bookmark. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Greta, As informed, we have added the Actual relieving date bookmark in the Final Closure Approval notification as per your request. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Employee transfer upload error
Dear team, In my login while trying employee transfer upload through data upload the attached error is occuring. Ecode : 33033
Template issue
Product
Clarification
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Setup HRMS
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raveena Ramakrishnan, Can you share the details of which template you are trying to upload. How many records are there in the excel sheet.  Thanks & Regards, Adrenalin Support 044-3024 7444, Attached upload file, Hi Raveena Ramakrishnan,  As discussed download the fresh template and upload the  data. Thanks & Regards, Adrenalin Support 044-3024 7444
FW: Request to reset Adrenalin Password.
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team , Please reset below mail trail employee password in adrenalin. Thank and Regards [cid:image002.jpg@01D7378C.996262F0] Esha GAUR Assistant Manager - Talent Acquisition, BIC Cello India Helping BIC create Change email: esha.gaur@bicworld.com<mailto:esha.gaur@bicworld.com> mobile: +91 6359601101 address: BIC Cello (India) Pvt Ltd Survey No 711/1/2/3/4 , Somnath Road, Dabhel Daman (U.T) 396210 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image003.png@01D7378C.996262F0] <https://www.bicworld.com/en> [cid:image004.png@01D7378C.996262F0] <https://www.linkedin.com/company/bic/> [cid:image005.png@01D7378C.996262F0] <https://www.youtube.com/user/bicbrand> [cid:image006.png@01D7378C.996262F0] <https://www.instagram.com/bic_group/> [cid:image007.png@01D7378C.996262F0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. From: Patil1, Swapnil <swapnil.patil1@bicworld.com> Sent: 22 April 2021 15:25 To: Gaur, Esha <Esha.Gaur@bicworld.com> Subject: Request to reset Adrenalin Password. Dear Esha, As discussed just now, can you please help me to reset my password for adrenalin. Screen shot sharing for your kind support. [cid:image001.jpg@01D7378B.B67A5010] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
PWD Reset
Product
Data Correction
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Personal Data
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Closed
Dear Vijay, Please reset Swapnil Patil's Adrenalin Password. Regards, Amlesh , Hi Sonali, As per request, We have reset the below-reported employee Password from our end, Kindly check your end and share feedback. ​ Reset Pwd: adnet1 Thanks and Regards Vijayakumar k
FW: PM Template
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] 900273 - Bring to saved stage Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I From: Shripad Gaikwad Sent: Thursday, April 22, 2021 2:46 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com>; Jayant Jagtap <jayant.jagtap@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com> Subject: RE: PM Template Ok. Please send back his goal sheet. I'll ask him to make necessary changes. Thanks Shripad From: Astrid Lobo Sent: Thursday, April 22, 2021 2:43 PM To: Shripad Gaikwad <shripad.gaikwad@godrejagrovet.com<mailto:shripad.gaikwad@godrejagrovet.com>> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>>; Jayant Jagtap <jayant.jagtap@godrejagrovet.com<mailto:jayant.jagtap@godrejagrovet.com>>; Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: RE: PM Template Dear Shripad, His goals score was high and it can be challenged by the employee my suggestion is to open the form and make the necessary change Regards, Astrid From: Shripad Gaikwad Sent: 22 April 2021 02:36 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>>; Jayant Jagtap <jayant.jagtap@godrejagrovet.com<mailto:jayant.jagtap@godrejagrovet.com>>; Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: RE: PM Template Dear Astrid, I don't think we need to change it in Adrenalin. Overall Goals score 2020-21 Overall GCF Rating 2020-21 Leading Self - 2020-21 Leading others - 2020-21 Leading business - 2020-21 Rating 3.15 Meet Expectations Meet Expectations Meet Expectations Meet Expectations Successful Thanks Shripad. From: Astrid Lobo Sent: Thursday, April 22, 2021 2:21 PM To: Shripad Gaikwad <shripad.gaikwad@godrejagrovet.com<mailto:shripad.gaikwad@godrejagrovet.com>> Cc: Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>>; Jayant Jagtap <jayant.jagtap@godrejagrovet.com<mailto:jayant.jagtap@godrejagrovet.com>>; Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>> Subject: FW: PM Template Dear Shripad, Kindly let us know if the form is to be opened please share below Overall Goals score 2020-21 Overall GCF Rating 2020-21 Leading Self - 2020-21 Leading others - 2020-21 Leading business - 2020-21 Rating Successful Regards, Astrid From: Shripad Gaikwad Sent: 22 April 2021 01:52 PM To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>> Cc: Jayant Jagtap <jayant.jagtap@godrejagrovet.com<mailto:jayant.jagtap@godrejagrovet.com>>; Manoj Thakur <manoj.thakur@godrejagrovet.com<mailto:manoj.thakur@godrejagrovet.com>> Subject: RE: PM Template Dear Astrid, I had a discussion with Sanjay on his performance. After our discussion, his rating has been changed from Superior to Successful. Attached please find updated sheet. Thanks Shripad From: Astrid Lobo Sent: Thursday, April 22, 2021 12:16 PM To: Shripad Gaikwad <shripad.gaikwad@godrejagrovet.com<mailto:shripad.gaikwad@godrejagrovet.com>> Subject: PM Template ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Service request
Customization
Service Request
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Performance Management
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Closed
Hi Gyanamayee, As requested, we have brought back the Annual review form of 712129 - Sanjay Tiwari to saved stage. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Goal setting submitted by wrong details
Abhijeet Madaan (P1698 ) and Ramavtar Saini (P2857) Goal setting is wrongly filled with certain details, and approver also approve the same, Request to you please Reject the same so that they we re-submit the Goal setting in correct details 
Data correction
Product
Data Correction
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Goal Management
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null
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As per the request, we will make the Goals status as "SAVED" for the below two employees, Abhijeet Madaan (P1698 ) and Ramavtar Saini (P2857)   Once updated from our end please check those employees to resubmit the goals in the Application. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, As per the request, we have updated the Goals status as "SAVED" for the below two employees, Abhijeet Madaan (P1698 ) and Ramavtar Saini (P2857). ​ Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Holiday not captured in Attendance Calendar
For the below employee in the attendance calendar since the following days are holiday but in HRMS it is captured as leave.  April - 6, 13 & 14  And for 13th  April 2021 it was captured as Ugadi . Since he belongs to Tamilnadu the holiday's are not properly fetched
Provided the clarification.
Product
Clarification
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Absence, Time and Attendance
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null
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, We request you to share with us the employee code to check further. Let us know if you have any concerns. Regards, Amudhan K, Mani V - 10354, Hi Josephine G, The reported employee belongs to the calendar "Telangana", Please change it to Tamil Nadu. Please refer to the attached screenshot for your reference.  Regards, Amudhan K, Hi Josephine G, Forgot to attach the attachment Regards, Amudhan K, Hi Amuthan, I couldn't change/ modify the fields. So please provide the access rights  Screenshot attached, Hi Josephine G, The employment details form is just to view the employee details, ​Please use the Employee Movement form to change the details. ​Let us know if you have any concerns. Regards, Amudhan K, We had made necessary changes in the employee movement form and updated the effective date as 1st April 2021 but in attendance calendar it still shows absent for April 6,13 & 14. Please check, Hi Josephine G, ​Have run the scheduler for past days from our end. ​Let us know if you have any concerns. Regards, Amudhan K, Thank u issue resolved
Error in “Salary Register Before Settlement Confirmation” screen
Hi,   Getting attached error in “Salary Register Before Settlement Confirmation” screen. Please check and resolve.
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, ​ Please find the below URL to join us through the Zoom Connection https://us02web.zoom.us/j/89208713310?pwd=bng2Mmt3bmthNTRpNGF1Slh1UDB1dz09 ​ Password  Mk2hvM Regards Prakash, Hi, As confirmed by Vishal, the same has been resolved.
Confirmation to be updated as confirmed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Moosa, attached is the list of employees whose confirmation need to be updated as "confirmed" Please update the same from back end and confirm. Also once status is updated as confirmed, please make sure confirmation form should not be initiated in future. confirmation date to be updated as " 22-Apr-21" please call me if you require any clarification. -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
confirmation data correction
Product
Data Correction
null
Confirmation Management
null
null
null
Closed
Hi Jatinder Kumar Sharma, As per your request, the confirmation data has been updated for the shared employees through the database. Please check and share us your feedback. Thanks & Regards,  Mohamed Moosa A
Over score is incorrect
Over score is incorrect
Patch - PNBHFL_00056
Customization
Patch Deployment
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, As discussed over call, we will discuss the below overall rating in detail and the we will discuss internally with the customization team and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As per the request, the issue has been resolved and the overall rating is the (Sum of Goals weighted rating + Sum of Com weighted rating). Please check for all the employees and provide your feedback. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Spot Light
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, have uploaded 3 spot lights pls check if these are synced on both servers and confirm. -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
As we checked, the uploaded spotlight images were synched to both the servers.
Product
Clarification
null
Employee Information
null
null
null
Closed
Hi Jatinder Kumar Sharma, As we checked, the uploaded spotlight images were synched to both the servers. ​ ​ Regards, Veerapandian R, Thanks for your mail.I'm on sick leave today. For any queries, please raise it as a CSP ticket in the CSP portal. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Settlement case-tax not deducted
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, We have processed settlement of Mukesh Doshi and noticed that tax for him is not getting deducted in settlement. Could you please check and confirm the issue? Attached settlement report for reference. Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D7377E.034E5070] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
tax clarification
Product
Clarification
null
Tax
null
null
null
Closed
Hi Sonali, ​In the below scenario we have to understand the reported employee settlement time tax not calculated, Hence we will check and confirm from our end. Thanks and Regards Vijayakumar k, Hi Team, Any update on this? Regards Harsha J , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, One more such case. Please revert on both the cases ASAP. Regards Harsha J , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Any update on the two cases? Regards Harsha J , ?Dear Harsha, We are analyzing the below reported concern we will update you shortly. Thanks & Regards, Srujana.M. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " . ________________________________ Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427. ________________________________ , Dear Sir, Please help on this below tax issue from our end  Thanks and Regards Vijayakumar k, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, Please get this sorted at earliest. Regards Harsha J , Hi Sonali, We have analyzed the below employee is not eligible for a tax deduction because GRA Exemption is 615838. so no tax for this employee. And I have attached the TCS for your reference. Thanks and Regards Vijayakumar k, Attachment missing , Hi Sonali, For the below query, We have shared an attachment to your mail,Kindy check your end and share feedback, Thanks and Regards Vijayakumar k, Ok Resolved.
PMS_Training_CAT_Detail_2568
Error coming: PMS_Training_CAT_Detail_2568 for all users
Patch problem - SP missing
Customization
Patch Deployment
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that the PMS_Training_CAT_Detail_2568 for all users  We will check with the Customization team and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, The issue has been rectified and also attached the screenshot for your reference. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, Attachment Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Pay Process is not getting started
Have started the Pay Process. In show all process screen, it is not started. If we update timings in event scheduler it is getting started. Kindly look into this earliest
Timing difference in server
Product
Clarification
null
Pay process
null
null
null
Closed
created_by: 2043056738148 time: 2021-04-22 08:13:41 UTC
IFSC code to be added in the view for Bank Details report
IFSC code to be added in the view for Bank Details report
column is available they need to add in ireporter
Product
Clarification
null
Personal Data
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, We have taken the session with your IT Team. We will add the IFSC Code column and then update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, When checking the view, we found that the IFSC Code column is already available. Requesting you to add the same in the iReporter Designer. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Past employment details
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team We request you to share the past employment details. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Past employment details report from backend
Product
Service Request
null
Annual Reports
null
null
null
Closed
Hi Balaji Damodaran, As discussed please find the past employment details report  extracted from backend  for your reference. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Organization structure
Can we add additional field like,  ROLES AND RESPONSIBILITIES for all employee and same displayed in Organization structure  
Provided the clarification.
Product
Data Correction
null
Transition Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, Requesting you to connect the below link. https://fastsupport.gotoassist.com/505861193, Hi ROOTS IT, As discussed over the call, It is not feasible to add the  ROLES AND RESPONSIBILITIES for all employee in the organization structure,
Support portal - Feedback form is very slow
Dear Gowtham, Please check Support portal - Feedback form is very slow. [cid:image001.jpg@01D73777.26F33D30] Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
Provided the clarification.
Product
Clarification
null
Workflow
null
null
null
Closed
Hi Vinay Singh, Thank you for your feedback on the Support Portal. We will check with our Freshdesk team and update you on the Status. Regards, Niraikalai R
Close annual review form
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Pls close monika singh form for the time being. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES *************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Service request
Customization
Service Request
null
Performance Management
null
null
null
Closed
Hi Gyanamayee, As requested, we have extended the Annual review start date for this employee to Jul 2021. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Bank Details to be removed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] hi Moosa, pls remove below bank account details. EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME BANK_NAME EMPLOYEE_BANK_ACCOUNT_NO ACCOUNT_TYPE IS_SALARY_ACCOUNT IFS_NO 93701 Amit Arun Bhalerao HDFC Bank 28021140000263 Salary Account N HDFC0001246 94711 Puja Paul HDFC BANK 50100232835423 Salary Account Y hdfc0001015 94724 Raju Saha ICICI Bank 330201507400 Savings Account Y ICIC0003302 -- Thanks & Regards, *Jatinder Kumar Sharma* *Deputy Manager - Human Resources* Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301 *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
bank details cleanup (change request)
Product
Data Correction
null
Employee Information
null
null
null
Closed
Hi Jatinder Kumar Sharma, As per your request, the reported bank details has been cleaned up through the database, please check the same from your end and share us  your feedback. Thanks & Regards,  Mohamed Moosa A
Issue in Compensation Template - while Mapping Position
Dear Gowtham, We are facing Issue in Compensation Template - while Mapping Position. Please check with us. [cid:image001.jpg@01D73773.C7484D10] Thanks and Regards, Vinay Kumar Singh Senior Design Engineer - Corporate IT, Tata Consulting Engineers Limited, Unit no NB 1502 & SB 1501, 15th floor, Empire Tower, Cloud City Campus, GUT No. 31, Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai 400 708. Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/> ---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
Provided an ireport for compensation template mapping
Product
Service Request
null
Compensation Management
null
null
null
Resolved
Hi Vinay Singh, Requesting you to connect the Team Viewer id. ID : 379 267 423 Pwd :  u384pmic Regards, Niraikalai R, Hi Vinay, As discussed, the mapping concern is resolved now. Also, we have provided you an I-report "Compensation Template Mapping Ireport" to refer to the mapping whenever required before making changes to the Compensation template. ​ Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Attendance _integration" Scheduler is run successfully but data is not capture
Dear Vijaya, As discussed,Attendance _integration" Scheduler is run successfully but data is not capture in Attendance Calendar. Please look into this matter.  
attendance clarification
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/10885, Hi Sandip Chanda, As discussed over the call, The below issue has been resolved, If you are facing the same issue kindly let me know. Thanks and Regards Vijayakumar k
FW: error in adrenalin while approving leave
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Getting the below error in approve leave. Kindly resolve. Regards, Sonali From: Bafna, Saurabh <saurabh.bafna@bicworld.com> Sent: 22 April 2021 12:14 To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com> Subject: error in adrenalin while approving leave Hi Sonali, Kindly help me approve the below leave request . I am getting an error ( screenshot attached) [cid:image001.png@01D73770.EE7440E0] [cid:image002.png@01D73770.EE7440E0] Thanks and regards, Saurabh Bafna National Trade Marketing and Sales Support Manager Helping BIC create Change email: Saurabh.Bafna@bicworld.com<mailto:Saurabh.Bafna@bicworld.com> office: +91 22 61083141 | mobile: +91 875 813 3300 address: G1 - 701, 7th Floor Lotus Corporate Park Western Express Highway, Near Jai Coach - Goregaon East Mumbai (Maharashtra) - 400 063 www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/> [cid:image003.png@01D73770.EE7440E0]<https://www.bicworld.com/en> [cid:image004.png@01D73770.EE7440E0] <https://www.linkedin.com/company/bic/> [cid:image005.png@01D73770.EE7440E0] <https://www.youtube.com/user/bicbrand> [cid:image006.png@01D73770.EE7440E0] <https://www.instagram.com/bic_group/> [cid:image007.png@01D73770.EE7440E0] <https://twitter.com/BicGroup?lang=en> Conserve paper: think before you print this email CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
approval issue
Product
Data Correction
null
Absence, Time and Attendance
null
null
null
Closed
Hi Sonali, ​Noted your query, We will this scenario and confirm from our end, ​ Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, We have resolved that issue, Now your end approved the transaction and share feedback. Thanks and Regards Vijayakumar k
Check license of PMS applicability
Check license of PMS applicability as shared by Archana
Clarification.
Product
Data Correction
null
Performance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/11864, Hi Minal, ​ As informed, we will check the PMS applicability and update you on the status accordingly. ​ Regards, Judhistira.M, Hi Minal, We have added employees into performance alignment - self group. As informed, Performance alignment - self group was removed from default groups hence please map newly created employees into Performance alignment - self group in User Group Mapping Form.  Please follow below steps to add employee into group: 1.Please Navigate to User Group Mapping Form. 2.Please select Performance alignment - self group and click on Add then Employee Mapping tab will reflect. 3.Select Employee name from the drop-down of group name starts with field, enter employee name and populate. 4.Click on submit.   Please check and revert for further clarification Regards, Judhistira.M, Dear Judhi, I hope as per the list employees are tagged, I have to only add other than the list, Correct ? Regards, Minal Ambre Manager - Human Resources [cid:image002.png@01D7382A.A6D4BA20]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-45101000 | Ext: 1183 | Mob: +91-9769698679 | Web: www.nbhcindia.com<http://www.nbhcindia.com/> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries & grievances related to NCDEX / NCCL and BSE / ICCL, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited. Company reserves the right to monitor all communications. , Hi Minal, ​ You need to map newly created employees(other than the list) into Performance alignment - self group manually.  ​ We have shared list of employees who are in Performance Alignment self. Request you to check and confirm.  ​ ​ ​ Regards, Judhistira.M
need to remove from backend
Dear Team, Please remove the below employee PMS uploaded details & PMS letter also in AHEL server APH2272
clean up done based on requisition
Product
Data Correction
null
Goal Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Tirupathiraju, ​We will verify the data from our end and do the required clean up for PMS data and update you accordingly. Thanks and Regards, Dhivya . V, Dear Tirupathiraju, As per the discussion over the call, we have done the required clean up of transfer record and the letter records and the CTC data updated finally. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V
DOJ Changes
Employee ID:107912 Change DOJ: 01/04/2021
Done the changes.
Product
Data Correction
null
Employee Movement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, Requesting you to connect the below link. https://fastsupport.gotoassist.com/505861193, Hi ROOTS IT, Requesting you to connect the below link. https://fastsupport.gotoassist.com/478240057, Hi ROOTS IT, ​ Requesting you to connect the below link. https://fastsupport.gotoassist.com/849004349, Hi ROOTS IT, As discussed over the call, We have checked and changed the Date of joining for the mentioned employees. Please check and confirm.
Employee Details Report
When we download the Employee Details Report Relieving Date is not showing 
product issue
Product
Patch Deployment
null
Job Data
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi HR OPS, Please provide us sometimes, we have taken the session from your IT Team. We will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi HR OPS, We are checking the reported query with our internal team. Kindly provide us sometimes, we will update the status. Internal Reference ID : ADL_2009_21791 (L2 Ticket) Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi HR OPS, The reported query has been identified as an issue in the Product. We have rectified the same. Now the details are getting generated. It has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Team, thank you for your support its working fine., Again same issue, when we download the Employee Details Report Relieving Date is not showing , Hi HR OPS, Please be informed, the patches is available, we will be able to deploy the same after the bundle patches has been promoted to Live. Because, if we deploy it now, it may get overwritten at the time of HRMS bundle promotion. HRMS Bundle patch can be deployed only after the confirmation provided from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, We want to know what are all these patches and which are all the screens/features got added/modified because of these patches, we can’t test all the modules and all the screens. And please let us know all these patches are tested from Adrenalin side before deploying and all these are working fine?. Regards, Raghavendra , Hi HR OPS, We would like to inform that, this is a bundle patches which will have all the issues fixed which has been done in the Product. It will have consolidation of more than 100 patches.  ​ The patches will be released after the completion from the QA Team. Post the certified release only, we will be able to deploy the patches in the customer environment. ​ These patches contains all the issue fixes done in HRMS Modules (HR FOUNDATION, WORKFORCE, LIFECYCLE etc.) And also, the bundle patch promotion has been done only in the UAT, we will not move the patches to Live, untill we get confirmation from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana, We wanted to know which are all the issues fixed in these patches, so that it will be easy for us to test. Otherwise it will be difficult for us to test the whole module. Regards, Raghavendra , Hi HR OPS, Please be informed, we will have the separate read me document for each issue fixes done in the system. All the issue fixes will be collided and will be released as a bundle. Each issue fixes file will be in the name of Issue_ID. ​ Please find the attached file for your reference. It will have more than 350 files (separately for each issue fixes which is collided in the bundle) in the name of Patch ID. In that file, kindly do check the Read-Me sheet.  Note : We will not be able to provide the single document file of issue details. And also the patch deployment request has been raised from your end in the ticket #13055. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi HR OPS, As discussed over the phone with Mr. Pradeep, in Employee Details Report, if we give employee id in the filter, then the relieving date will not reflect. While generating for all the employee and the all the status of both active and inactive status, remove the employee code in the filter and then generate the report. Attaching the screenshot for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
LTA & Bonus in Horizontal Tax working for FY 2021-22
Dear Jayakrishnan, As discussed, LTA & Bonus is wrongly flowing in Horizontal Tax working, find below the observation, pls do check and revert on priority. * LTA: missing for most of the employee. * LTA amount allocate for few employee are not correct. * Bonus Amount allocate is per month (on round off basis to 100's) Thanks & Regards [Description: cid:image001.png@01CD89E2.30DF09B0] Roseline Judia Manager - Finance ________________________________ Expo Freight Private Limited No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463 <../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0> [cid:image002.jpg@01D73764.F85694C0] [cid:image003.jpg@01D73764.F85694C0] Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Clarification on component settings
Product
Clarification
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Tax
null
null
null
Closed
Hi Roseline Judia, Please find the updates with regard to below mentioned points. ​ 1) LTA: missing for most of the employee : Post analysis we understood that LTA was not uploaded for the current FY. We request you to please upload the eligibility details for current year and then verify the same. 2) LTA amount allocate for few employee are not correct : Request you to please upload the LTA and then verify the same. 3) Bonus Amount allocate is per month (on round off basis to 100’s) : Post analysis we understood that the configuration Projected was not enabled in component setting and round off was set as nearest 100. We have corrected the same now. Kindly do pay process  and then tax generate and verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support Jayakrishnan N, Dear Jay, I am taking the liberty of responding your mail. RE LTA, we have never upload this component and usually it is fetched from the CTC structure similar to Bonus & any other component. Appreciate if you could look into this and address the query raised accordingly. Regards, Nainesh , Dear Nainesh, We have done the required changes to arrive LTA for taxation.  ​ We request you to please do pay process and then tax generate process and then verify the same. Kindly check and let us know for further clarifications on the same. Regards, Jayakrishnan. N Product Support, Dear Jay, Thanks & noted your mail. Shall check and revert to you. Also, hope this issue has been resolved permanently and will not recur. Regards, Nainesh , Dear Jay, This is Closed. Regards Roseline
Fwd: The Transaction Submitted in the form Leave RequestForA5W has Failed ( PRODUCT)
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Sathish has raised the 2 days Sick leave. The form is pending with manager but associate have received the below email. Kindly fix this issue. Dear Associate The Transaction submitted in the Below form has failed Form Name: Leave Request ID : A5W Name : Sathish Kumaar G Error Message : Cannot insert the value NULL into column 'REASON', table 'Adrenalin4_PR.dbo.LMS_LEAVE_TRANSACTION'; column does not allow nulls. INSERT fails. This is an autogenerated mail. Please do not reply to this. Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com ---------- Forwarded message --------- From: Dheepa Bs HR <dheepa.bs@intellectdesign.com> Date: Thu, Apr 22, 2021 at 10:11 AM Subject: Re: The Transaction Submitted in the form Leave RequestForA5W has Failed ( PRODUCT) To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com> Balaji, Any update on this? --------- Thanks and Regards, Dheepa BS Sr. Manager - Corporate HR | iSA | PnC M: +91 9884074349 | VOIP: 90-8401 W: www.intellectdesign.com On Mon, Apr 19, 2021 at 11:00 AM Dheepa Bs HR <dheepa.bs@intellectdesign.com> wrote: > > Balaji - Can you look into this pls. > > --------- > Thanks and Regards, > > Dheepa BS > Sr. Manager - Corporate HR | iSA | PnC > M: +91 9884074349 | VOIP: 90-8401 > W: www.intellectdesign.com > > > ---------- Forwarded message --------- > From: Sathishkumaar G GSO <sathishkumaar.g@intellectdesign.com> > Date: Mon, Apr 19, 2021 at 7:33 AM > Subject: Fwd: The Transaction Submitted in the form Leave RequestForA5W > has Failed ( PRODUCT) > To: Dheepa Bs SOFT <dheepa.bs@intellectdesign.com> > Cc: Hari Kv <hari.kv@intellectdesign.com> > > > Hi Dheepa, > > Good Morning!! > Have raised the SL wfa for 2 days (15th & 16th ) but it not going through. > FYI > > Regards, > Sathishkumaar.G > INTELLECT Design Arena Limited (INTELLECT) > Corporate Office :Plot No.3/G -3,SIPCOT IT Park,Siruseri, > Chennai - 600 130 INDIA. > Regd.Office : 244,Anna Salai,Thousand Lights, > Chennai - 600 006 INDIA > Mobile:89397 34847 || Extn: 8628 > sathishkumaar.g@intellectdesign.com > www.intellectdesign.com > > > ---------- Forwarded message --------- > From: <hrms@intellectdesign.com> > Date: Mon, Apr 19, 2021 at 7:24 AM > Subject: The Transaction Submitted in the form Leave RequestForA5W has > Failed ( PRODUCT) > To: <sathishkumaar.g@intellectdesign.com> > > > Dear Associate > > The Transaction submitted in the Below form has failed > > Form Name: Leave Request > > ID : A5W > Name : Sathish Kumaar G > Error Message : Cannot insert the value NULL into column 'REASON', table > 'Adrenalin4_PR.dbo.LMS_LEAVE_TRANSACTION'; column does not allow nulls. > INSERT fails. > This is an autogenerated mail. Please do not reply to this. > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification Provided
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Resolved
Hi Balaji Damodaran, As disucssed due the transaction queue slowness we understood that the leave transaction went to error queue and as well as the same transaction has also been submitted successfully and the same is pending in approvers queue (A2W). ​ Kindly check with the approver to approve the same and let us know the feedback. Regards, Jayakrishnan. N Product Support