subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 19 values | cf_sub_modules stringclasses 79 values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2 values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
Need to know Tax status | Hi, This ticket needs to be actioned upon by priority. We need to know that whoever Tax declarations has been submitted in system has been approved by the approver or not. Please let us know how can we check the same in one go as one by one checking is not feasible for so many employees. If the same is not possible from Frontend, please share us the data from Backend. This ticket needs to be actioned upon by priority. | could not create view as expected. | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi Deshpande, We understand that you need tax submission details. We will connect with you and update you on this. Thanks, Sumithra, Hi Rashmi Deshpande, Please join us in the below link: https://us02web.zoom.us/j/87067875458?pwd=QlJoaUg4ZzJEQ0hCbHRDUm42YWtHdz09 Thanks, Sumithra, Hi Rashmi Deshpande, We have tried creating the query for fetching data from the back end but this does not yield the expected result. hence , we could not provide you the data requested from your end from back end. Please reach us for any clarification. Thanks, Sumithra. |
Mail not getting received by Vishal Parab (0919) | Hi, Tax Declaration related mails are getting Sent from the system (checked in Mail Viewer" form), however Vishal Parab has not received any one of those since last 3 days in his inbox. Please check once. Thanks, Rashmi D | mails sent to mail server. | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi Deshpande, We will connect with you over the zoom link to check on this. Thanks, Sumithra., Hi Rashmi Deshpande, As informed the mails has been sent to the mail server from our end and also the mails are visible in mail viewer in 'sent' status. Hence, we request you to forward this to your IT team to check why mails has not reached the inbox of employees. Please let me know if any clarification is required from our end. Thanks, Sumithra. , Hi, The same has been resolved. Thanks. |
Failed transaction issue | Hi, There are 4 failed transaction in emp M2802 workflow. Request you to do the needful. Regards, Pinkiiy Raval | resignation already initiated | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please provide us sometimes. we will schedule the session to check the workflow of the forms about the failed transaction and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, for M2818 and M1619, the resignation is already raised and it is in pending stage. But the user is trying to do deactivate due to which the form is getting moved to Failed Transaction. Kindly ask the approver to approve the resignation. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
PMS:Internal server error | All employee getting internal server error | Patch problem - SP missing | Customization | Patch Deployment | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that while launching the "Self Appraisal - Mid Year/Annual" form, it is throwing "Internal System Error". Our customization team is checking the issue and the latest patch has been deployed and we will update you once it is resolved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, The below points has been resolved and attached the screenshot for your reference. Internal serval error message appears. Mile stoles are not appearing. Please check for all the employees and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
PMS:Internal server error | PMS:Internal server error | Patch problem - SP Missing | Customization | Patch Deployment | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that while launching the "Self Appraisal - Mid Year/Annual" form, it is throwing "Internal System Error". Our customization team is checking the issue and the latest patch has been deployed and we will update you once it is resolved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, The below points has been resolved and attached the screenshot for your reference. Internal serval error message appears. Mile stoles are not appearing. Please check for all the employees and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
PMS:Internal server error | PMS:Internal server error | Patch Problem - SP missing | Customization | Patch Deployment | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We understand that while launching the "Self Appraisal - Mid Year/Annual" form, it is throwing "Internal System Error". Our customization team is checking the issue and we will update you once it is resolved. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, Good Morning. The below points has been resolved and attached the screenshot for your reference. Internal serval error message appears. Mile stoles are not appearing. Please check for all the employees and provide your feedback. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Location name not found in manage role player access | We have created one location but this location is not showing in manage role player access 11790 is showing and 11792 is showing but 11791 is not showing | city not tagged to any of the region. | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We will analyze the concern raised on Locations being created, however not getting reflected in Manage Role Player and will share the updates with you at the earliest. Thanks and Regards, Dhivya . V, Hi Vidyasagar, Post analysis we understood that the location 11791 is tagged to the city namely "Himat nagar" , however this city is not mapped to any of the regions. Please tag the respective city to any of the region in "Region City Mapping" and then verify the location in Manage Role Player. Please verify and reach us in case of any queries (or) help required. Thanks and Regards, Dhivya . V |
Re: Request Help on self-appraisal. | Dear Dhivya,
Can you please check below PMS query.
Thanks & Regards,
Sumant Mule
Adrenalin eSystems Ltd
8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover,
Western Express Highway, Goregaon (East),
Mumbai - 400 063
Mobile:- 9833931807
________________________________
From: Vriin Chadha <vriin.chadha@indusind.com>
Sent: Thursday, April 22, 2021 9:43 AM
To: Sumant Ashok Mule
Cc: Rupesh Shinde
Subject: FW: Request Help on self-appraisal.
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sumant,
Please delete goals for ECN – 49850
Many employees are complaining that their overall goals are adding to 200 and hence they are not able to complete self appraisal. We had gotten many goal sheets deleted last week and re uploaded goals.
Can you also check why this is happening.
Regards,
vriin
From: Mallikarjuna Reddy <mallikarjuna.reddy@indusind.com>
Sent: 20 April 2021 17:41
To: Vriin Chadha <vriin.chadha@indusind.com>
Subject: FW: Request Help on self-appraisal.
Thanks and Regards,
Mallikarjuna Reddy,Cluster Sales Head - BL,
Business Loans ,
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.jpg@01D52B53.E11F4320][Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image002.png@01D52B53.E11F4320]
,#116, Unit No.904,9TH FLOOR PRIDE HULKUL,
LALBAGH ROAD,BANGALORE 560027
Mobile - 9845668103 ,
Email ID;mallikarjuna.reddy@indusind.com
From: Adarsh Mahadevanna [mailto:Adarsh.Mahadevanna@indusind.com]
Sent: 20 April 2021 13:34
To: Vriin Chadha <vriin.chadha@indusind.com<mailto:vriin.chadha@indusind.com>>
Cc: Karthik Suresh <Karthik.Suresh@indusind.com<mailto:Karthik.Suresh@indusind.com>>; Vaibhav Padalkar <vaibhav.padalkar@indusind.com<mailto:vaibhav.padalkar@indusind.com>>; Mallikarjuna Reddy <mallikarjuna.reddy@indusind.com<mailto:mallikarjuna.reddy@indusind.com>>; SRIJATA GHOSAL <srijata.ghosal@indusind.com<mailto:srijata.ghosal@indusind.com>>
Subject: RE: Request Help on self-appraisal.
Dear Vriin,
Please upload the below mentioned goals and weightage in pulse as he is not able to complete the self appraisal
Details in trail mail
Employee Name : Mallikarjun Reddy
Employee Id : IBL49850
Goal Name
Goal Description
Weightage
Portfolio Mix
Ensuring Cost Control With Product Mix Where 20% Business Need To Be Sourced Without Dsa
5
Cross Sells
Insurance Penetration To Be 1% Of Disbursed Amount & Pf To Be 1.9% Of Net Disbursal
5
Productivity
Average Productivity To Be 1.25 Cr Per Person
10
Portfolio Quality
30 Plus =2.5%, 90 Plus =1%, Risk Cost =2.50%
20
Business Volume
Ensuring Budgted Targets Met As Circulated From Time To Time
60
Rgds
Adarsh M
From: Adarsh Mahadevanna
Sent: Monday, April 19, 2021 11:09 AM
To: Mallikarjuna Reddy <mallikarjuna.reddy@indusind.com<mailto:mallikarjuna.reddy@indusind.com>>; SRIJATA GHOSAL <srijata.ghosal@indusind.com<mailto:srijata.ghosal@indusind.com>>
Cc: Gowrishankar M Selvaraj <gowrishankar.mselvaraj@indusind.com<mailto:gowrishankar.mselvaraj@indusind.com>>; M VENUGOPALA REDDY <mvenugopala.reddy@indusind.com<mailto:mvenugopala.reddy@indusind.com>>; Karthik Suresh <Karthik.Suresh@indusind.com<mailto:Karthik.Suresh@indusind.com>>; Vaibhav Padalkar <vaibhav.padalkar@indusind.com<mailto:vaibhav.padalkar@indusind.com>>
Subject: RE: Request Help on self-appraisal.
Dear srijatha
Please upload the below mentioned goals and weightage in pulse for MR Mallikarjun Reddy from Back end
Goal Name
Goal Description
Weightage
Portfolio Mix
Ensuring Cost Control With Product Mix Where 20% Business Need To Be Sourced Without Dsa
5
Cross Sells
Insurance Penetration To Be 1% Of Disbursed Amount & Pf To Be 1.9% Of Net Disbursal
5
Productivity
Average Productivity To Be 1.25 Cr Per Person
10
Portfolio Quality
30 Plus =2.5%, 90 Plus =1%, Risk Cost =2.50%
20
Business Volume
Ensuring Budgted Targets Met As Circulated From Time To Time
60
Attached screenshot unable to update as the weightage is throwing 200%
[cid:image001.png@01D735E9.CB2EE820]
[cid:image002.png@01D735E9.CB2EE820]
Rgds
Adarsh M
From: Mallikarjuna Reddy
Sent: Friday, April 16, 2021 1:24 PM
To: SRIJATA GHOSAL <srijata.ghosal@indusind.com<mailto:srijata.ghosal@indusind.com>>
Cc: Adarsh Mahadevanna <Adarsh.Mahadevanna@indusind.com<mailto:Adarsh.Mahadevanna@indusind.com>>; Gowrishankar M Selvaraj <gowrishankar.mselvaraj@indusind.com<mailto:gowrishankar.mselvaraj@indusind.com>>; M VENUGOPALA REDDY <mvenugopala.reddy@indusind.com<mailto:mvenugopala.reddy@indusind.com>>; Karthik Suresh <Karthik.Suresh@indusind.com<mailto:Karthik.Suresh@indusind.com>>; Vaibhav Padalkar <vaibhav.padalkar@indusind.com<mailto:vaibhav.padalkar@indusind.com>>
Subject: Request Help on self-appraisal.
Dear SRIJATA.
Required help on the updating self-appraisal.
As per the screenshot I am unable to updating the same Total weight showing in below 200% IT Should be 100% only
Kindly help in ratifying the same
[cid:image001.png@01D735E9.CB2EE820]
[cid:image002.png@01D735E9.CB2EE820]
Thanks and Regards,
Mallikarjuna Reddy,Cluster Sales Head - BL,
Business Loans ,
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.jpg@01D52B53.E11F4320][Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image002.png@01D52B53.E11F4320]
,#116, Unit No.904,9TH FLOOR PRIDE HULKUL,
LALBAGH ROAD,BANGALORE 560027
Mobile - 9845668103 ,
Email ID;mallikarjuna.reddy@indusind.com
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| goals were uploaded many times through upload | Customization | Data Correction | null | Goal Management | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Dhivya,
Same query has been received , Dear Sumant,
Sure, we will analyse the concern raised on PMS Additional goals and update you on the ticket.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> |
Ph : 044-30247441 | Mob : 7299201820
"I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>"
, Dear Vriin,
We presume that we have configured the Carry forward of previous years goals, in that case, those goals will be in Not Saved status and based on user decision, the same can be saved and submitted.
Also we received a similar query from IT team last week where we observed that those goals were uploaded. However we will analyse and do the needful with reference to the shared cases.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> |
Ph : 044-30247441 | Mob : 7299201820
"I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>"
, Dear Sumant, Please find the attached list of active employees for whom the goal weightage is greater than 100. Post analysis for sample employee id's we observed that these goals were uploaded twice. Please verify the list and let us know, hence accordingly we need to do the required clean up and reupload the goals. Thanks and Regards, Dhivya . V, Dear Vriin,
Please find attached list of employees for whom goals were uploaded twice hence total weightage reflecting incorrect & this goals need to remove from system. Post cleanup of existing goals same need to be upload it once again for respective employee. Request you to kindly provide your consent for cleanup activity.
Thanks & Regards,
Sumant Mule
Adrenalin eSystems Ltd
8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover,
Western Express Highway, Goregaon (East),
Mumbai - 400 063
Mobile:- 9833931807
________________________________
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sumant,
Please see the attached file. There are 5 employees who’s goals are adding up to 100. Also some 44 employees who are not eligible for appraisal. There is some issue in this list.
However for others you can delete the goals. Have done a sample check.
Regards,
Vriin
, Dear Dhivya,
Kindly initiate goal deletion as per shared list of employees.
Thanks & Regards,
Sumant Mule
Adrenalin eSystems Ltd
8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover,
Western Express Highway, Goregaon (East),
Mumbai - 400 063
Mobile:- 9833931807
________________________________
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Dhivya,
Please also include ecn 98098 in the delete goals list
Regards,
Vriin
, Hi Sumant Ashok Mule, As requested we have done the required clean up. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, Dear Dhivya,
Can you please check this issue.
Dear Daksha,
Please share KRA upload log file to check the issue.
Thanks & Regards,
Sumant Mule
Adrenalin eSystems Ltd
8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover,
Western Express Highway, Goregaon (East),
Mumbai - 400 063
Mobile:- 9833931807
________________________________
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Dhivya,
Please find attached.
Regards,
Daksha Walve
HR Operations
IndusInd Bank Ltd., One World Centre,
841 Senapati Bapat Marg,
Elphinstone Road (W), Mumbai.
________________________________
, Dear Sumant,
As discussed with you today, please find our analysis:-
· Based on the logs, we understood that the issue occurred due to some column mismatch.
· We tired copying few records from the attached excel and tried uploading, where it got uploaded, however the entire excel is getting failed.
· We presume that issue doesn’t exists with KRA upload, as many similar files has been uploaded.
Please provide us some more time, we will update you by tomorrow at the earliest.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> |
Ph : 044-30247441 | Mob : 7299201820
"I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>"
, Dear Sumant,
We have done the required configurations in UAT and initiated the PMS process for the employees in the upload list. Post this the dll shared by the internal team has been deployed and the batch upload process has been started.
Request you to please verify the data in the Batch data upload form by tomorrow.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> |
Ph : 044-30247441 | Mob : 7299201820
"I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>"
, Dear Vriin,
We have uploaded PMS KRA sheet in system but there some goals not created in master hence it is not get uploaded in system. Request you to kindly check and share revised goals for attached employees.
Thanks & Regards,
Sumant Mule
Adrenalin eSystems Ltd
8th Floor, North Wing, "Silver Metropolis", Jay Coach, Next to JVLR Flyover,
Western Express Highway, Goregaon (East),
Mumbai - 400 063
Mobile:- 9833931807
________________________________
, Hi Sumant Ashok Mule, Post discussion with the team, we understood that the team was able to upload the top 18,000 goals in a single sheet and the remaining goals were uploaded through the normal data upload. We will discuss with the internal team on the cause behind the identification of remaining 2000 records and update you. Thanks and Regards, Dhivya . V |
Pending for approval | Associate tried changing her address.If you check FORMS RAISED BY ME, the employement details form is approvd by STM STM STM but if you go in contact details, you will see the PENDING FOR TRANSACTION error.Due to which the associate or we are unable to update the address.kindly check.STM10807 ^ Nandni sharma | Backend Update. | Product | Data Correction | null | Personal Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha, As checked, a transaction was stuck in queue table hence it was showing Pending for approval. Now we have removed the transaction from queue table. Henceforth employee will be able to update contact details. Screenshot appended for reference. Please revert for further clarification. Regards, Judhistira.M |
Holiday update in user 022095 (Mr. Patel Parag Champaklal) | I have updated weekly of of user 022095 (Mr. Patel Parag Champaklal), from Sunday calendar to GUJARAT, kindly update holidays as per his new calendar. | scheduler time change | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Akshay Ashwar, We Understood that the holiday needs to be mapped for the code 022095. We will take connection and update the status. Thanks & Regards, Adrenalin Support 044-3024 7444, also change for Emp. 021219 (Mr. Vishnu Ratilal patel), Hi Akshay Ashwar, For Both the employee codes the holiday calendar has been changed effective 20 apr 2021 . Hence all future holiday will be mapped according to the new calendar. Thanks & Regards, Adrenalin Support 044-3024 7444, ok its solved. Thank you., CLOSE.
AKSHAY ASHWAR
Somany Ceramics Limited
T: 9725555546
Email: akshay@somanyceramics.com
www.somanyceramics.com
, For user 021219, we have updated holiday on 21st april-2021, now employee has punch out early 49 minutes, he is not able to raise permission request and also showing half day absent on holiday. please solve this. screenshot attached for reference , Hi Akshay Ashwar, We will check the reported point and update the status., Hi Akshay Ashwar, As discussed, We have executed the holiday scheduler and sync scheduler for the 21-apr-2021. Post execution of that, the attendance status of the reported employee is showing as 'Half day present and holiday'. Attaching the reported attendance calendar screenshot for your reference. To avoid these cases in the future, we have rescheduled the weekly and attendance sync scheduler timing before the shift starting timings. Request you to check the reported employee's attendance calendar and confirm this from your end. , ok thank you. its close now., Close.
AKSHAY ASHWAR
Somany Ceramics Limited
T: 9725555546
Email: akshay@somanyceramics.com
www.somanyceramics.com
|
Priority 1 : Exit Interview forms not visible | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sir,
The exit interview forms for following employees are not visible in system inspite of their resignations approved by respective HODs.
Tomorrow is their last working day and request to resolve this issue at the earliest.
Emp. ID
Employee Name
INM0069
Meghali Dolkar
INM0242
Dinesh Shinde
INM0413
Amruta A. Rane
INM0551
Rajesh R. Pardeshi
INM0572
Shazeb H. Khan
INM0579
Rashmi S. Bhor
INM0586
Ratnesh U. Prajapati
INM0590
Tushar G. Patil
INM0591
Ramesh A. Naik
INM0606
Shashi B. Barnwal
INM0617
Aarti A. Yadav
INM0620
Vijay D. More
INM0329
Vinod P. Patil
Thanks and regards,
Greta A. Fernandes
Functional Manager | Principal Officer
Human Resource
GS E & C Mumbai Pvt. Ltd.
2nd floor, 'D' Wing, Jolly Board Tower,
I Think Techno Campus,
KanjurMarg (E) , Mumbai-400042.
Desk : +91-22-4138 5229
Mobile : 9594548884
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Thank you.
| Disabled bulk approval for resignation form. | Product | Configuration | null | Separation | null | null | null | Closed | Hi Greta, As discussed, we understood that the Exit interview template is mapped to the employee's position & the Resignation is also approved. As informed, the only possible reason could be that bulk approval is enabled for the Record resignation form and managers are approving the same without opening & providing input for Voluntary resignation. We will check and confirm if this is the case and disable the bulk approval for Record Resignation. Also, we will enable access to the "Schedule Exit Interview" form for your login. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Greta, As informed by Ghulam, "Schedule Exit Interview" form access has been given to your login. You can schedule the exit interviews of these employees using this form. And to avoid this scenario, we have now disabled the bulk approval of the Record Resignation form. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Mobile app issue while approving the entries from HoD login - 1043 | Mobile app issue while approving the entries from HoD login - 1043 - Arvind Saksena Example _ 2030 | dynamic approval click event happening without giving time for refreshing the page | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, As requested earlier, kindly share the Date and Time when the reported error has occurred. It will be easy for us to trace the log. Kindly share the information. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, When checking the reported query from our end, the Approver 1043 is trying to approve the application through Dynamic Approval by clicking the green tick button. In this case, since there was few AR transactions is pending, when he clicks that green button the page refresh will happen before getting refreshed, he is trying to approve the another records. Because of that, the Flow ID and Raised By ID is not getting matched and Invalid Approver error is comings. Kindly inform the user to approve the records once the previous records has been approved successfully and it should be moved from his queue. If you need more clarifications on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
covid leaves | Dear Madam, we are unable add covide special leaves to the employee 77229. his name is not seen in Leave balance adjustment TAB. please do the needful. Regards, Sowmya | Below reported employee location is not mapped for this leave "Special Leave for Covid-19" . | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12477, Hi Sowmya, We have checked, below reported employee location is not mapped for this leave "Special Leave for Covid-19" . Please check and revert for any further clarifications. Please do the mapping and do accodingly. Regards, Srujana.M |
PMS Initiations C# 21-22 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Jay
We request your support to guide on the FY-21-22 Goal setting
calendar creation
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
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Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
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immediately if this is an electronic communication.
Thank you.
| PMS initiation for 2021_2022 | Product | Service Request | null | Performance Management | null | null | null | Closed | Hi Balaji Damodaran, As discussed we have connected with you and guided you to initiate PMS for 2021-2022 year in UAT. Post verifying in UAT the same is configured in live server also. Kindly check and ket us know the feedback. Regards, Jayakrishnan. N Product Support |
covid special leaves | Dear Madam, we are unable add covide special leaves to the employee 66693. his name is not seen in Leave balance adjustment TAB. please do the needful. Regards, Sowmya | Below-reported employee location: Ramganjmandi is not mapped in the "Special Leave for Covid-19" leave type in the leave configuration form. | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12470, Hi Sowmya, We have checked the below-reported employee location: Ramganjmandi is not mapped in the "Special Leave for Covid-19" leave type in the leave configuration form. Please do the mapping and revert for any further clarifications. Regards, Srujana.M |
Forms Pending For Approval | For APL03235 ^ SYED FAIZ AHMED Confirmation forms are coming for approval let us know the workflow tracker how it is coming | approver was regional facilitator earlier and as per workflow the transactions moved to him. | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post analysis we understood that the mentioned approver APL03235 was Regional HR earlier in 2020 and these transactions were raised in 2020. Since the user APL03235 was the regional hr. for these employees at that moment, the transactions moved to him. Note : The workflow for Confirmation Appraisal was configured in the ways where there are 3 levels, Reporting, Functional Reporting, Regional HR. Thanks and Regards, Dhivya . V |
TAX COMPUTATION SHEET TO BE MERGED WITH FORM-16 | Tax computation sheet is download for
the month. March month Computation sheet need to be merged with Form16. Here the problem is employees resigned
prior to March will not appear in March month file. Need solution for this. | TCS should be generated with the date as Last working date | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12474, Hi Senthil kumar M S, As per the query , we have understood that for INACTIVE employees you need fetch the TCS in the year end. As informed earlier it is not fesible ,We have to take the TCS from the LAST working month of that employee . Based on your request ,We will check the feasibility once again and update you the status., Hi Senthil kumar M S, As informed over the call, it is not feasible ,We have to take the TCS from the LAST working month of that employee . Kindly check the same and update us in case of clarification. |
PROPOSAL TAX DECLARATION | Please see the screenshot as error code is showing in Let OUT screen for employee (Ramesh - 641) | V009900 key mesege is not available, now insereted | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12466, Hi Senthil kumar M S, As per the query ,We have verified that and identified that Message Key V009900 is not updated so when we employee saved Let out the alert showed the key id but not the message . we have now update the key requesting you to check the same and update us in case of clarification |
Audit of Approvals form HRC or Manager | Hi Team, Request you to confirm on the audit trail report
for Santonu Ghosh (AIE-1213) leave and attendance for approvals. Or let me know how I can download this report form system. Regards, Dilshad Saifi | 9627952007 Dilshad.saifi1@amway.com | clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Dilshad Saifi, Please check the below two reports for the Leave and AR approvals. Leave Ledger - This report will provide the leave applied details Attendance Regularization details - This one will provide the AR raised details. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran,
In these reports the audit trail for approvals is not there.
I wanted to check if someone apply the leave/AR the same is approved by whom manager or HRC.
Thanks & Regards,
Dilshad Saifi
, Hi Dilshad Saifi, As checked, there is no sperate report available to show the Approver for the leave and AR raised. We will call you on this to discuss the same. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Dilshad Saifi, As checked, there is no sperate report available to show the Approver for the leave and AR raised. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
PIMS not getting submitted | Hi, Employees (11615, 11625 and 11604) are filling their "Associate On-Boarding" form completely, however still the same is not getting submitted due to below error. Besides every form Green tickmark is also appearing. - Fill the pending form details Attaching screenshot of 1 case FYR Thanks, Rashmi D | Form name changed as per customer's form name.
"Associate details" instead of "Employee details". | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rashmi, As discussed, please join the below zoom link. https://us02web.zoom.us/j/88678287772?pwd=S1BhdUZhOVVIdGFvUU9yakVsYUJUdz09 Meeting ID: 886 7828 7772 Passcode: 123456 Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Rashmi, As informed & showcased over the remote session, the reported problem was due to a difference in form name "Associate Details" which is being checked in the On-boarding process as "Employee Details". We have changed the same as "Associate Details", and the Onboarding process is now completed for the employee. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Thanks for the same. |
FW: Bank Details IND Actioned by You Moved to Failed Transaction | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Please check the below not able to in front end.
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
[cid:image001.gif@01D7386A.EFCAC090]
From: Mconnect India <mconnect@groupm.com>
Sent: 16 April 2021 15:32
To: Ravi Rashmi <ravi.rashmi@mediacom.com>
Subject: Bank Details IND Actioned by You Moved to Failed Transaction
Importance: High
Bank Details IND Actioned by You on 16-Apr-2021 15:31 has moved to Failed Transaction
Form Name : Bank Details IND
Raised For : MCO0645 - Ravi Rashmi
Error Message : REC_FOUND_I: RECORD ALREADY EXISTS FOR THE SAME BANK NAME AND ACCONT NO.
Request you to navigate to form 'Failed Transaction' and reprocess the same,In case the error is still not resolved request you to reach HR Team
Mconnect
Privileged/Confidential Information may be contained in this message. If you are
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For more information on our business ethical standards and Corporate Responsibility
policies please refer to WPP's website at http://www.wpp.com/WPP/About/
This message (including any attachments) is intended only for
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
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(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Backend Update. | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Rishi, We understand that bank details have moved to failed transaction. We will share the connection shortly and work on it. Regards, Judhistira.M, Hi,
Please share the connection.
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
[cid:image001.gif@01D73A9E.AC743660]
, Hi Rishi, Please join on below link: https://us02web.zoom.us/j/84993072766?pwd=MUE0VXZQRkFiZStXWm9EQXJQUDJKdz09 Regards, Judhistira.M, @Sarfraaz Siddiqui<mailto:sarfraaz.siddiqui@groupm.com> Sir please join the link.
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
[cid:image001.gif@01D73AB8.95D3FB10]
, Hi, As discussed with Mr.Sarfraaz, you are unable to connect server now. So please share the connection once server issue resolved. Regards, Judhistira.M, Hi,
Please share the connection I will join.
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
, Hi Rishi Ranka, Please join on below link: https://us02web.zoom.us/j/81202960405?pwd=ZGdqWGZHaksrZ0hvVUIxZU92QmRzdz09 Regards, Judhistira.M, Hi Rishi, As checked, below bank details were already registered with employee's old ID hence we have removed bank details from old ID and reprocessed the transaction. Now the transaction is pending for approval. Please check the same and act accordingly. Regards, Judhistira.M, Closed
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
|
Transfer leaves | Dear Madam, employee is not added with Transfer leaves. please do the needful Transfer effective date is 1st Feb 21. EM ID: 2593 Regards, Sowmy | Transfer leave has been credited | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12412, Hi Sowmya, We have checked, 04 Feb 2021 transfer leave has been credited. Request you to re-check and revert for any further clarifications. Regards, Srujana.M |
Resignation reminder is not functional 6072 | Resignation reminder is not functional - 6072 Pending with 6074 -Ajay Kumar Mishra No reminders triggered from 20th 23rd. | Workflow has to be configured for intimation | Product | Configuration | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, As per the reported query, we understood that the resignation reminders are not triggered in system. We will check the data from our end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Varun Kumar S, When checking the reported query from our end, the reminders will be triggered in the system based on the Notification Intimation mails. For Record Resignation, in the second level approval, you have not set the Notification Intimation for Functional Reporting Manager due to which the mail has not triggered. You have set the Notification Approval mail for Functional Reporting Manager in first level it should be marked as Notification Intimation Mails of second level. If you need clarifications on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Bulk Offer upload | Hi, We are trying to upload the bulk offer upload file in UAT but it shows error. Request you to do the needful at the earliest. Attachment for your reference. Regards, Pinkiiy Raval | Product Issue | Product | Patch Deployment | null | Offer Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, As per the reported query, we understood that you are not able to do the bulk offer upload in system. Please provide us sometimes, we will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/162128119 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, We are working with our internal team for the reported query. Please allow us sometimes for the same. Internal Reference ID : ADL_2009_21824 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, we have identified the reported query as an issue in the Product and also deployed the patch for the same. Post that ,the data is getting verified successfully. Please check and update the status. Note : A bundle patch has to be promoted in system for CTC and CLAIMS Module. Requesting you to please do take the backup and provide the downtime of 01 Hrs and 30 Mins in the first week of May month. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, We can schedule the bundle patch activity tomorrow on 5th May 2021. So please do the needful. Regards, Pinkiiy Raval, Hi Vaishali Raut, Based on your request, we will do the patch deployment by tomorrow. Once it is done, we will update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
FW: Annual Appraisal Form - Open | Pls reverse.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
From: Astrid Lobo
Sent: Friday, April 23, 2021 5:37 PM
To: Sajal Pal <sajal.pal@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com>
Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com>; Suresh Viswanathan <suresh.viswanathan@godrejagrovet.com>
Subject: Annual Appraisal Form - Open
Dear Gyan and Sajal,
One more
@@Sajal as discussed please make the changes and confirm. Gyan map the form to Sajal
EDP
Username
Overall Goals score
2020-21
Overall GCF Rating
2020-21
Leading Self - 2020-21
Leading others - 2020-21
Leading business - 2020-21
Rating
900432
Prohlad Mondal
4.00
Meet Expectations
Meet Expectations
Meet Expectations
Meet Expectations
Superior
Regards,
Astrid Lobo - Human Resources
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
From: Astrid Lobo
Sent: 23 April 2021 05:11 PM
To: Sajal Pal <sajal.pal@godrejagrovet.com<mailto:sajal.pal@godrejagrovet.com>>; Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>>
Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com<mailto:ashutosh.deshpande@godrejagrovet.com>>; Suresh Viswanathan <suresh.viswanathan@godrejagrovet.com<mailto:suresh.viswanathan@godrejagrovet.com>>
Subject: Annual Appraisal Form - Open
Dear Gyan and Sajal,
Please open the below forms.
@@Sajal as discussed please make the changes and confirm
EDP
Username
Overall Goals score
2020-21
Overall GCF Rating
2020-21
Leading Self - 2020-21
Leading others - 2020-21
Leading business - 2020-21
Rating
900427
Sunil Rana
4.65
Meet Expectations
Meet Expectations
Meet Expectations
Meet Expectations
Superior
Regards,
Astrid Lobo - Human Resources
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
| Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage. The employee can submit the same again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Attendance Regularization | Mr.Ramesh (641) worked on 24.02.2021 during VVIP
mvt and unable to Login Biometric. Same was regularized already and he got confirmation mail also for such apply . But still
HRIS shows ABSENT. Please do the needful. | AR is raised out of hi shift timings | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Senthil kumar M S, As discussed over the call, Employee shift starts after Afternoon 3 to night 11:00 Pm . Employee should raise the Attendance regularization within the shift period or the DAY BASED AR . But employee have raised AR from 07:13 AM to 16:40 Pm which is out of shift timings so AR have been moved to before day. We have requested you to remove the AR and raise AR for DAY based. Please check the same and update us in case of clarification. |
Fwd: Annual Appraisal Form - Open | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls reverse.
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
From: Astrid Lobo <astrid.lobo@godrejagrovet.com>
Sent: Friday, April 23, 2021 5:10:57 PM
To: Sajal Pal <sajal.pal@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com>
Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com>; Suresh Viswanathan <suresh.viswanathan@godrejagrovet.com>
Subject: Annual Appraisal Form - Open
Dear Gyan and Sajal,
Please open the below forms.
@@Sajal as discussed please make the changes and confirm
EDP
Username
Overall Goals score
2020-21
Overall GCF Rating
2020-21
Leading Self - 2020-21
Leading others - 2020-21
Leading business - 2020-21
Rating
900427
Sunil Rana
4.65
Meet Expectations
Meet Expectations
Meet Expectations
Meet Expectations
Superior
Regards,
Astrid Lobo – Human Resources
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai – 400079 I India I
[http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC]
[http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg]
">
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage. The employee can submit the same again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Forms pending for approval – entries shows blank | Forms pending for approval – 1048 ^ Yatin Babulal Nathalal No values are coming – This issue is repeatedly coming | Payroll not yet handover to support | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, The reported query has been related to the Payroll which has not yet handed over to the Support Team. Hence requesting you to please check the details with Ms. Jisha on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
FW: Annual Appraisal Form - Open | Hi,
Pls reverse the form.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
From: Astrid Lobo
Sent: Friday, April 23, 2021 5:07 PM
To: Ekta Rawat <ekta.rawat@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com>
Cc: Ashutosh Deshpande <ashutosh.deshpande@godrejagrovet.com>
Subject: Annual Appraisal Form - Open
Dear Gyan and Ekta,
Please open the below forms.
@@Ekta as discussed please make the changes and confirm
EDP
Username
Overall Goals score
2020-21
Overall GCF Rating
2020-21
Leading Self - 2020-21
Leading others - 2020-21
Leading business - 2020-21
Rating
900531
Ishwar Mali
3.95
Meet Expectations
Meet Expectations
Meet Expectations
Meet Expectations
Successful
Regards,
Astrid Lobo - Human Resources
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
| Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | Hi Gyanamayee, We understand that you are unavailable to provide remote session now. Please let us know once you are available, we will connect and proceed with the requested cleanup. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Pls reverse.
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
,
Pls reverse.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage. The employee can submit the same again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi,
Pls reverse form.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage. The employee can submit the same again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Settlement issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
We did settlement of Savneet Trehan and there are two errors in the report:
1. PF is getting deducted in report - how this is coming ?
2. He resigned on 11.02.2021 and left on 11.03.2021, so there should be 1 day notice recovery, but in the report there is no notice recovery.
Please check and resolve ASAP.
Best Regards
Harsha Jaikalyani
Executive - Compensation & Benefits
Mobile (IN): +91 8378866943
Landline: 022 61083105
harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com>
[cid:image001.jpg@01D73863.547FD320] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA
G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| tax clarification | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Sonali, As per request, We will check this below concern and confirm from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Vijay,
Please check for PF issue. Also, for notice recovery- please add 1 day notice recovery for this case and confirm once done.
Regards
Harsha J
, Hi Sonali, As per request, We have changed the notice recovery days from our end, And PF's total days are 11. March month calculated only 3.5 days and remain 7.5 days pf amount is visible on settlement report, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Hi Vijay,
March month his working days was 3.5 days and remaining 7.5 days was LOP days. The March PF calculation is correct. Then how come PF again getting deducted in settlement?
Regards
Harsha J
, Hi Sonali, We have analyzed for the below query, March month pf gross against adjustment happen (6258), So that adjust pf value is reflect on settlement report, Ex: march month tota pf is 750, but the system deduct only 203, And Reminder amount is showing on settlement report Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
critical incident record attachment issue | Hi, Request you to help us to locate attachments of critical incident record. Regards, Pinkiiy Raval | Attachment View | Product | Clarification | null | Job Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, Please provide us sometimes, we will schedule the session for the reported query and work on the upload of critical incident record. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, As discussed over the phone, kindly check the attachment view form for checking the attachment provided in the critical incident report. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana |
Employee code is not coming in filter leave summary report | Login HR : P0085 Prabhpreet kaur sample emp code: P3129
P3155
P3116
We have checked manage role player at our end it does not seems any configuration gap. | Module Role Mapping | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12459, Hi Surendra Kumar, We understand that the "Leave Balance Summary Report is not displaying the below employees data. Login HR : P0085 Prabhpreet kaur sample emp code: P3129 P3155 P3116 Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, Post Analysis, we have verified in the "Module Role Mapping" form that the roles mapped with P0085 is not mapped to the Module - LEAVE. Please check the attached screenshot for your reference and map the same in the "Module Role Mapping" form and check whether the below employees are getting displayed in the "Leave Balance Summary" report. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Still not reflecting , Hi Surendra Kumar, The Module Role mapping is not done yet and now we have mapped the PANHRFAC role to the Leave module in the "Module Role Mapping" form. Please check now. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
PMS Error code | New Error code is coming. | Message Editor - Synchronization & Generate XML | Customization | Clarification | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, As discussed over call, please check if the validation message is getting displayed instead of the validation code. Please check and confirm. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Message is not coming proper like "MInimum 1 and maximun 2 " it is coming as below: Select a maximum training category of 2 category name., Hi Surendra Kumar, We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, Hope the issue with regard to error code has been resolved. Kindly check and let us know the feedback.
Regards,
Jayakrishnan. N
Product Support |
Adrenalin Mobile Apps issue | Dear Vijaya, Below mentioned employee are facing Login issue in Mobile application.
Employee ID
Employee Name
15082
Ashish Pareek
Thanks, Sandip Chanda 8585059226 | we have provided the steps | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, For the below query, We request you to please follow the below steps : 1) Uninstall the Mobile app and reinstall the same. 2) Post reinstallation if the Pop up appears regard to Allow/Deny kindly provide Allow access. 3) Post this even if the message appears please share the full snapshot. Kindly check and reach us for further clarification. Thanks and Regards Vijayakumar k |
COVID-19 Letter Bulk Upload | Dear Vijaya, Please find the below path and Upload the COVID19 Letter and category name will be "COVID19" and Type will be "Public". C:\Users\Administrator\Desktop\Sandip Chanda- Arohan\COVID-19 Thanks, Sandip Chanda 8585059226 | bulk data upload | Product | Service Request | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11371, Hi Sandip Chanda, As per request, We will upload the covid letter and confirm from our end, Thanks and Regards Vijayakumar k, Dear Vijaya,
As discussed please find the attachment.
Thanks & Regards,
Sandip Chanda
Sandip Chanda | Senior Executive| Human Resource
Arohan Financial Services Limited
Registered Office: PTI Building, 4th Floor, DP Block, DP-9, Sector-V,
Salt Lake, Kolkata - 700091
L: +91 33 4015 6055 (155) | M: +91 8585059226 | www.arohan.in
Follow Arohan on Facebook, Twitter and LinkedIn
__________________________________
Sent from eM Client | www.emclient.com
------ Original Message ------
, Hi Sandip Chanda, As discussed over the call, We have uploaded from our end Successfully, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k |
Issue with Manager category salary | Hi Team, Pay elements - Leave travel allowance & Special allowance not getting calculated correctly for staff under manager category. Regards Abbas | CTC_PAYGROUP is N | Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, As per the reported query, we understood that the amount is not calculating properly. Please provide us sometimes, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mirza Abbas, When checking the reported query , we found that the CTC_PAYGROUP is set as N so the system picked the default template and the value has picked the default template. Now we have changed that configuration as Y. Post that, the data which we uploaded is reflecting and you have done the Pay process in system as well. It is reflecting correct. Requesting you to do the data upload for all employees and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Fwd: Probation Confirmation | Hi Team,
One of the managers getting the below issues, can you please check and let
me know the issue.
Please check and resolve ASAP..
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
---------- Forwarded message ---------
From: Sharika Reaz <sharika.reaz@randstadsourceright.com>
Date: Fri, Apr 23, 2021 at 3:50 PM
Subject: Re: Probation Confirmation
To: Umamaheswar Rao <uma.maheswarrao@randstadusa.com>
Cc: Kamna Bhatia <kamna.bhatia@randstadusa.com>, Sabatini Hussain <
sabatinishruthi.hussain@randstadusa.com>
Hello Uma
Still facing the same issue
[image: image.png]
Kind Regards,
*Sharika Reaz*
Senior Manager
*Randstad Sourceright*
Hyderabad, India
T: +1 845-422-9650 (USA desk phone)
M: +91 9985076026 (India mobile phone)
sharika.reaz@randstadsourceright.com
<mohammed.mujahid@randstadsourceright.com>
https://www.randstadsourceright.com/
On Fri, Apr 23, 2021 at 12:20 PM Umamaheswar Rao <
uma.maheswarrao@randstadusa.com> wrote:
> Hi Sharika,
>
> Can you please recheck and share the screenshot..
>
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
>
> On Thu, Apr 22, 2021 at 9:40 PM Kamna Bhatia <kamna.bhatia@randstadusa.com>
> wrote:
>
>> Dear Uma,
>>
>> Sharika is unable to confirm Ruchita on Rplace. Can u pls help us here?
>>
>> Thanks
>> Kamna
>>
>>
>> ---------- Forwarded message ---------
>> From: Sharika Reaz <sharika.reaz@randstadsourceright.com>
>> Date: Thu, 22 Apr 2021, 8:08 pm
>> Subject: Re: Probation Confirmation
>> To: Sabatini Hussain <sabatinishruthi.hussain@randstadusa.com>, Kamna
>> Bhatia <kamna.bhatia@randstadusa.com>
>>
>>
>> Hello Kamna
>>
>> Once you feel better can you check on this and advise.
>>
>> Kind Regards,
>> *Sharika Reaz*
>> Senior Manager
>>
>> *Randstad Sourceright*
>>
>> Hyderabad, India
>>
>> T: +1 845-422-9650 (USA desk phone)
>>
>> M: +91 9985076026 (India mobile phone)
>>
>> sharika.reaz@randstadsourceright.com
>> <mohammed.mujahid@randstadsourceright.com>
>>
>> https://www.randstadsourceright.com/
>>
>>
>>
>>
>>
>>
>>
>> On Mon, Apr 19, 2021 at 6:23 PM Sharika Reaz <
>> sharika.reaz@randstadsourceright.com> wrote:
>>
>>> Hello Saba
>>>
>>> Hope you are feeling better now
>>>
>>> Can you help me with the below error message
>>>
>>> [image: image.png]
>>>
>>>
>>> Kind Regards,
>>> *Sharika Reaz*
>>> Senior Manager
>>>
>>> *Randstad Sourceright*
>>>
>>> Hyderabad, India
>>>
>>> T: +1 845-422-9650 (USA desk phone)
>>>
>>> M: +91 9985076026 (India mobile phone)
>>>
>>> sharika.reaz@randstadsourceright.com
>>> <mohammed.mujahid@randstadsourceright.com>
>>>
>>> https://www.randstadsourceright.com/
>>>
>>>
>>>
>>>
>>>
>>>
>> This email message is for the sole use of the intended recipient(s) and
>> may contain confidential and privileged information. Any unauthorized
>> review, use, disclosure or distribution is prohibited. If you are not the
>> intended recipient, please contact the sender by reply email and destroy
>> all copies of the original message.
>>
>> This email message is for the sole use of the intended recipient(s) and
>> may contain confidential and privileged information. Any unauthorized
>> review, use, disclosure or distribution is prohibited. If you are not the
>> intended recipient, please contact the sender by reply email and destroy
>> all copies of the original message.
>
>
> This email message is for the sole use of the intended recipient(s) and
> may contain confidential and privileged information. Any unauthorized
> review, use, disclosure or distribution is prohibited. If you are not the
> intended recipient, please contact the sender by reply email and destroy
> all copies of the original message.
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
| Provided the access | Product | Configuration | null | Confirmation Management | null | null | null | Closed | Hi Thokala Umamaheswar Rao, As requested we have checked and provided the form access from our end, Please check now and confirm the same. Let us know if you have any concerns. Regards, Amudhan K, Thanks Amudhan,
It's working now..
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
On Fri, Apr 23, 2021 at 4:53 PM Amudhan Karthikeyan <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Thokala Umamaheswar Rao,
>
> As requested we have checked and provided the form access from our end,
> Please check now and confirm the same. Let us know if you have any concerns.
>
>
>
> Regards,
> Amudhan K
>
> On Fri, 23 Apr at 3:56 PM , Thokala Umamaheswar Rao <
> uma.maheswarrao@randstadusa.com> wrote:
> Hi Team,
>
> One of the managers getting the below issues, can you please check and let
> me know the issue.
> Please check and resolve ASAP..
>
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
>
> ---------- Forwarded message ---------
> , Please close..
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
On Wed, Apr 28, 2021 at 4:51 PM Adrenalin eSystems LTD <
myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Thokala Umamaheswar Rao,
>
>
> Reminder for the Ticket ID [12454] which has status as Pending Customer.
> Please let us know your feedback on the same.
>
>
> Regards,
>
> Adrenalin Support
>
> 12454:1025874
>
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
|
Not able to sign in attendance in Mobile app | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
The below employee is unable to sign her attendance in Mobile app. Can you pls. check the issue.
[cid:image001.png@01D73859.217A0A90]
Sonali Suvarna
Project Head - HCM
BIC-Cello (India) Pvt. Ltd.
G1-701, 7th Floor, Lotus Corporate Park,
Western Express Highway, Near Jai Coach,
Goregaon (East),
Mumbai (Maharashtra)- 400 063
+91 61083101
+91 9820770512
E-m@il: Sonali.suvarna@bicworld.com
[cid:image002.jpg@01D73859.217A0A90]
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| provided the steps | Product | Clarification | null | null | null | null | null | Closed | Hi Sonali, For the above query, Kindly share the mobile screenshot we will analyze and let me know the solution or Kindly update the latest version of google play store then check if some problems occur in the reported employee, kindly let me know. Further if any clarification please let me know Thanks and Regards Vijayakumar k, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
PFA the error screen shot.
Regards,
Sonali
, Hi Sonali, For the below query, We have tried to log the mobile application is working fine, and attendance also visible, Kindy informs the employee to log in to the application and share feedback. Thanks and Regards Vijayakumar k, Hi Vijay,
Can you replace her husband’s no – 8652299827 and register his no and password. She will try to login adrenalin app from this no and sign in attendance.
Regards,
Sonali
, Hi Sonali, As discussed over the call, We have provided the clarification from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
Fwd: Annual Review - Form to be opened | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls reverse form
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
From: Astrid Lobo <astrid.lobo@godrejagrovet.com>
Sent: Friday, April 23, 2021 10:16:29 AM
To: Mohammed Ummeed <mohammed.ummeed@godrejagrovet.com>
Cc: Sachin Nanda <sachin.nanda@godrejagrovet.com>; Gyanamayee Swain <gyanamayee.s@godrejinds.com>
Subject: Annual Review - Form to be opened
Dear Ummeed and Gyan
Please change Overall GCF to Meets expectation
@@Gyan please open the form and confirm
Employee
Overall Goals score
Overall GCF Rating
Leading Self - 2020-21
Leading others - 2020-21
Leading business - 2020-21
Mid Review 2020-21
PIP 2020-21
Interim Rating 2020-21
Viswanathan R
2.70
Exceeds Expectations
Below Expectations
Meet Expectations
Meet Expectations
1.2
No
Moderate
Please complete by today
Regards,
Astrid Lobo – Human Resources
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai – 400079 I India I
[http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC]
[http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg]
">
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
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Thank you.
| Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | Hi,
Employee id - 702602
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
, Hi Gyanamayee, We have rolled back the approved Annual review of 702602 to the saved stage. The employee can submit the same again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Pre-confirmation issue | empcode 15744 had pre confirmation entry, pre-confirm date is march 04 2021. entry created in history table for effective dates is march 042021 and confirmation due date . | Product issue | Customization | Patch Deployment | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/119118313 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We will schedule the session on Monday and work on the reported query. As of now, we have done the data corrections in Live Environment. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/778215368 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, Please join the below session link. https://fastsupport.gotoassist.com/402639159 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We are unable to complete the reported query yesterday. We need to do more analysis. Please join the below session link. https://fastsupport.gotoassist.com/147216472 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi N N Ramesh, We have identified the reported query as an issue in the product and also deployed the patch in UAT. Post confirmation from your end, we have moved the same to Live Environment. Patch ID : SUNDMOT_00004 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Final closure_pending | Dear team, we are unable to find the below associates in Final closure and i have previously raised the ticket for same but the issue stays unresolved.Kindly look into this ASAP. | two records as salary account | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raksha Dayma, Please attach the list of associates facing this problem. We will check and update. Thanks, Sumithra., Hi Raksha Dayma, We need information to proceed. Tried reaching you but the call was unanswered. hence, downgrading the priority. Thanks, sumithra, Attaching the file now., Dear Team, Revert awaited.Kindly resolve on priority., Hi Raksha Dayma, We are working on this. we will provide you an update for all the cases after checking the data. Thanks, Sumithra., Hi Raksha Dayma, As informed over the call, Mr. Shreyansh has pullback his resignation. We request you to check for the other cases which have more than one salary account. Please deselect one salary account and reprocess the failed transaction in the admin id. Please reach me at 7358276857 for any assistance. Thanks, Sumithra. |
Accommodation perks in Horizontal Tax working for FY 2021-22 | Dear Jayakrishnan,
Accommodation perks is not flowing in Horizontal Tax working, we have updated Rent paid in Rent Free Accommodation. Do check and revert on priority.
EMPLOYEE CODE
EMPLOYEE NAME
00110
Rooso Ramachandran
00012
Ajith Kumar Peiris
01472
Abbasali Moiz Sethwala
00645
Dhammika Sajith Wijetunga
[cid:image001.png@01D7384F.FA0DF6F0]
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image003.jpg@01D7384F.FA0DF6F0]
[cid:image004.jpg@01D7384F.FA0DF6F0]
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| Perk details was not updated for current FY | Product | Clarification | null | Tax | null | null | null | Closed | Hi Roseline Judia, Post analysis we understood that accomodation perks was not updated in the system for current FY year. The attached snapshot represents the previous FY data. Hence we request you to please update the perks details for current year and then do payprocess and then tax generate and then verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, This is closed. Regards Roseline |
Software error | HI Team, - We are unable to upload salary details for both Gen & Manager category. PFA the screen shot of the same. - Also change the increment release date to 30th April 2020, as we are uploading salary data post payroll cut off date i.e. 22nd apr'21. | Product Issue | Product | Patch Deployment | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mirza Abbas, As discussed over the phone, we have identified the reported query as an issue in the Product. We have deployed the patch for the same. Now you have uploaded the CTC in system. For OSB General Paygroup, you have given Effective Date as 01 Apr 2021. But for OSB Manager, you have given Effective Date as 04 Jan 2021. Requesting you to re-upload the data sheet in correct format for OSB Manager Paygroup. After uploading the file, navigate to Salary Changes After Cut Off form and choose the employees, click move button. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mirza Abbas, As discussed over the phone, we have identified the reported query as an issue in the Product. We have deployed the patch for the same. Now you have uploaded the CTC in system. For OSB General Paygroup, you have given Effective Date as 01 Apr 2021. But for OSB Manager, you have given Effective Date as 04 Jan 2021. Requesting you to re-upload the data sheet in correct format for OSB Manager Paygroup. After uploading the file, navigate to Salary Changes After Cut Off form and choose the employees, click move button. After that, you have to navigate to Data Upload choose the template name as Employee Increment. In that give, Increment effective date and Increment Applied Date as '30-Apr-2021' Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Bank Details Updation | Post confirmation from Mr. Vidyasagar over the call, raising a ticket to update the bank name and IFSC code for the shared list of employees. | updation done | Product | Data Correction | null | Employee Information | null | null | null | Closed | created_by: 2043044612466
time: 2021-04-23 08:43:50 UTC, Hi Vidyasagar, As requested we have updated the Bank name and IFSC code for the shared list of employees as per the data. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, Dear Dhivya,
Please IFSC Code View details in EMP_BANK_DETAILS_NEW_IFT Report so that we
can verify
*Regards*
*Vidyasagar*
On Fri, 23 Apr 2021 at 15:05, Dhivya V <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Vidyasagar,
>
> As requested we have updated the Bank name and IFSC code for the shared
> list of employees as per the data. Please verify and let us know in case of
> any queries.
>
>
>
> *Thanks and Regards,*
> *Dhivya . V*
>
> On Fri, 23 Apr at 2:13 PM , Vidyasagar <vidyasagar_y@apollopharmacy.org>
> wrote:
> Post confirmation from Mr. Vidyasagar over the call, raising a ticket to
> update the bank name and IFSC code for the shared list of employees.
>
> 12447:1025874
>
, Hi Vidyasagar, As requested have added the requested column in the report mentioned below. Please verify the report. Thanks and Regards, Dhivya . V |
FW: Ticket are escalated, as HRMS is counting Saturday. | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Team,
Received a query from the operations team that HRMS is counting Saturday
due to which tickets are being escalated.
Please check and let me know.
Sample details below in trail mail.
Regards,
Vivek Raj
Cell - +91-8448486701
*From:* Devender Gupta <devender.gupta@ayefin.com>
*Sent:* 20 April 2021 12:54
*To:* Sargam Gupta <sargam.gupta@ayefin.com>; Vivek Raj <
vivek.raj@ayefin.com>
*Cc:* Sharang Kaushik <sharang.kaushik@ayefin.com>; Arun Yadav <
arun.yadav@ayefin.com>; Rocky Ram <rocky.basor@ayefin.com>; Manoj Basnal <
manoj.basnal@ayefin.com>
*Subject:* Ticket are escalated, as HRMS is counting Saturday.
Dear Concern,
It has been observed that HRMS is counting saturday due to which tickets
are being escalated, request you to please get it resolved, some queries
mentioned below which was escalated due to this issue.
*Query*
*Raised On*
*Status*
*Pending With/Closed by*
*ReOpen*
*Expected Date Of Resolution*
*Turn Around Time (in days)*
*Comments*
*Closed Date*
*Remarks*
ACH Represent of below mention customer Prospect ID : 3200000649 Name :
SHRAVANDAS VAISHNAV Amount:8233
2021-Mar-12 11:00
Escalated
Aye1212 - Rocky
2021-Mar-22 11:41
1
--
12th is Friday
2390000099 / jai chamraj customer paid extra advance EMI Rs 1200/- please
refund and update NOC he has completed all his EMI'S
2/25/2021
Escalated
Aye1212 - Rocky
3/5/2021
1
--
27 is Saturday
kindly refund extra amount other than EMI for the following loan account .
APPLICATION ID- 2020001631
PROSPECT CODE- 2020001631
CUSTOMER NAME- PANDURANGA
4/9/2021
Escalated
Aye1212 - Rocky
4/16/2021
1
--
9th Apr is Friday
Please Represent The ACH for the Below Mentioned Customer Cust Name -
Motilal PrasadP Code - 4140001124Amount - 5387
2021-Feb-12 09:49
Escalated
Aye1212 - Rocky
2021-Feb-20 11:42
1
--
12th is Friday
Kindly represent the ach for 4070000962.
2021-Feb-12 11:08
Escalated
Aye1212 - Rocky
2021-Feb-20 11:42
1
--
12th is Friday
Dear Sir Please re-present ACH Of Customer- RAKESH KUMAR , P-Code-
4140000644EMI-9880
2021-Apr-09 11:12
Escalated
Aye1310 - Manoj Basnal
2021-Apr-16 11:41
1
--
9th Apr is Friday
Ahtashaul Haq 1310003904 Emi 8770
Please represent ACH
2/12/2021
Escalated
Aye1310 - Manoj Basnal
2/20/2021
1
--
12th is Friday
1310002026 rambhuli emi 4391 pls represent ach
2/12/2021
Escalated
Aye1310 - Manoj Basnal
2/20/2021
1
--
12th is Friday
1690001563 Bhanvar giri
Represent ACH
3/12/2021
Escalated
Aye1310 - Manoj Basnal
3/22/2021
1
--
12th is Friday
Refund Extra Amount : 719/-
App ID : 1040003085
Name : PRABHU PRASAD
3/12/2021
Escalated
Aye1212 - Rocky
3/22/2021
1
--
12th is Friday
Refund Extra Amount : 613/-
App ID : 1040002592
Name : Pawan Chauhan
3/12/2021
Escalated
Aye1212 - Rocky
3/22/2021
1
--
12th is Friday
Dear Team 3 Ach present in jabalpur Branch
1650002113- shivaprasad
1650002611- Deepak
1650002543-- prahlad
4/9/2021
Escalated
Aye1212 - Rocky
4/16/2021
1
--
9th Apr is Friday
REQUEST TO REPRESENT ACH OF 1020001914(jamal uddin)
4/9/2021
Escalated
Aye1212 - Rocky
4/16/2021
1
--
9th Apr is Friday
Dear team plz tomorrow ach present cu. Id 1420002896 customer. Name chandar
yadav
4/9/2021
Escalated
Aye1212 - Rocky
4/16/2021
1
--
9th Apr is Friday
1310002163 vidushi emi 5489 pls represent ach
4/9/2021
Escalated
Aye1212 - Rocky
4/16/2021
1
--
9th Apr is Friday
Kindly Represent ACH
Prospect id-1690000448
Customer Name- jetharam
4/9/2021
Escalated
Aye1212 - Rocky
4/16/2021
1
--
9th Apr is Friday
--
Regards,
Devender Kumar Gupta
Operation Department-H.O.
8826398468
--
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individual(s) or entity to which it is addressed. It may
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This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
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| Clarification | Product | Clarification | null | Help Desk | null | null | null | Closed | Hi Vivek Raj, We understand that Received a query from the operations team that HRMS is counting Saturday due to which tickets are being escalated. We will check with the below details and revert you if any clarifications required. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vivek Raj, Post Analysis, we have verified in the database and the below are getting escalated as per the configuration in the "Help Desk Master" form. (Attached the screenshot for your reference). Also checking with the below sample case Query - ACH Represent of below mention customer Prospect ID : 3200000649 Name : SHRAVANDAS VAISHNAV Amount:8233 there are two query ID against those WOPRN_OTHER82_AYE5704, WOPRN_OTHER100_AYE5704 and they got escalated as per the configuration in the "Help Desk Master" form. Also please check the "Help Desk Transaction" form to check the transactions in detail. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Tax declaration notification issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Srujana,
After tax declaration submission, employees are receiving following mail notification. In this mail, rent declaration amount reflects monthly amount, but can we change its column heading from “Declaration Amount” to “Declaration Amount (monthly)” as employees are getting confused whether it is monthly or yearly amount.
Kindly check and confirm.
Regards
Harsha J
From: HR, Adrenalin <HR.Adrenalin@bicworld.com<mailto:HR.Adrenalin@bicworld.com>>
Sent: April 20, 2021 2:40 PM
To: Mahind, Ravindra <ravindra.mahind@bicworld.com<mailto:ravindra.mahind@bicworld.com>>
Cc: india.payroll@bicworld.com<mailto:india.payroll@bicworld.com>; Gaikwad, Ashok <ashok.gaikwad@bicworld.com<mailto:ashok.gaikwad@bicworld.com>>
Subject: Tax Declaration has been submitted successfully
Importance: High
Dear RAVINDRA P MAHIND
Your Tax Declaration form has been submitted successfully.
Below are the details of your tax declaration summary.
#.
SECTION NAME
INVESTMENT DESCRIPTION
DECLARATION AMOUNT
PROOF AMOUNT
FILE REF. NO.
GUIDELINES
APPROVER COMMENTS
1
SECTION 80C
Children Education Expenses
19200.00
Children Tuition Fee - Eligible for 2 Children only
2
SECTION 80C
Lic Declaration
35000.00
Premium paid on Insurance policies - Self, Spouse & Children. Limited to Rs. 150000
3
SECTION 80C
Mutual Fund
12000.00
Eligible only for Self . Limited to Rs. 150000
4
SECTION 80C
PPF
12000.00
Eligible for Self, Spouse & Children. Limited to Rs. 150000
FROM DATE
TO DATE
DECLARATION AMOUNT
PROOF AMOUNT
METRO/NONMETRO
ADDRESS OF THE LANDLORD
PROPERTY'S ADDRESS
LAND LORD PAN
DECLARATION IF NOT LAND LORD PAN
1-April-2021
31-March-2022
8000.00
&NBSP;
Metro
Regards,
HR Team
*** This is a system generated email. Please do not reply to this email id. ***
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| null | Product | Clarification | null | Tax | null | null | null | Closed | Hi Sonali, For the below query, We have noted, Hence we will check and confirm from our end. Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, In the below requirement is not possible to change the column name from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
Proof value appearing | It seems the previous year proof value is appearing in current year Form for Parwez Akhter Emp no 18174.
Please check and advise. | clarifictaion | Product | Clarification | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12443, Hi Senthil kumar M S, This issue have been taken case in Ticket Number 12239.Kindly verify the same and update us in case of clarification. |
pending forms | System is showing 1 pending form. But the
message shows there is no records to display. This has been raised so many time. But this is
keep on coming. Please provide a permanent solution. | clarification on the issue in workflow | Product | Clarification | Admin Module | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Senthil kumar M S, We have taken session and working on this issue .We will check the case and update you the status., Hi Senthil kumar M S, As discussed over the call, We have verified all the previous transaction from MAY-2021 and issue have been never reoccured also there are 111 transaction of tax declaration raised in this period. Kindly check the same and update us in case of any clarification required on the same. Regards, Kohima.Gopi |
Unable to mark attendance | Dear Team, Employees not able to mark their
attendance while updating role “WHS Supervisor - FTC” in adrenalin
system. | Clarification | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We understand that WHS Supervisor - FTC employees are unable to mark attendance. We are working on it and update you on the status shortly. Regards, Judhistira.M, Hi Supulaxmi, We have checked some WHS Supervisor - FTC employees and they have been marking attendance and data is showing correctly in Attendance Calendar also. Screenshot appended for reference. Please share employee ID if any WHS Supervisor - FTC employees are unable to mark attendance. Employee ID: NBHC05372,NBHC05352 , NBHC05383 , NBHC05716 and NBHC05836. Regards, Judhistira.M |
Employee Creation Error | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
When ever I try to approve the employee creation I am not able to view ctc and facing below error:
[cid:image001.png@01D73837.E95EF470]
Regards
Sonali
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Formula changes in the Bonus component | Product | Clarification | null | Compensation Management | null | null | null | Closed | Hi Sonali Srivastava, We will check the reported error from our side and revert back on the same and also update the employee code to analyze from our end. Abirami K Abirami K, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team
Below error is not resolved yet.
[cid:image002.png@01D73A9C.6CCC8190]
Thanks
Sonali
, Hi Sonali Srivastava, Please provide the sample employee and update the ticket so, that we can check from our end. Abirami K, Hi Abirami
Pls connect will show you the error. Now I am not even able to do compute CTC:
[cid:image001.png@01D73CE7.336D44F0]
Thnks
Sonali
, Hi Team
Pls update on below error. I am unable to proceed with employee creation.
Thanks
Sonali
, Hi Sonali Srivastava, During our analysis, we found that the component is changed to the fixed component so, that is the reason the automatically it's not captured in the employee creation. Abirami K, Hi Abirami
Pls change it to original configuration.
I have not made the changes. May be payroll team has done it. Looping them
@Viswanathan<mailto:vish@abs.co.in>@Manickaraj<mailto:manickaraj@abs.co.in> Pls confirm if its done from your end.
Thanks
Sonali
,
Hi Team
Kindly resolve the below error.
I am unable to do the employee creation.
This need to be closed on priority.
Thanks
Sonali
,
Hi Team
Kindly resolve the below error.
I am unable to do the employee creation.
This need to be closed on priority.
Thanks
Sonali
, Dear Sonali,
Please check now,Compute the CTC and confirm...
Thanks & Regards
S.Manickaraj
Associate Business Service India Private Limited
PH : 9677131465 / 044-42605615
,
Hi Team
Compute CTC is happening, but below error is popping up.
Pls chk
[cid:image001.png@01D7402B.742AC390]
Thanks
Sonali
, Hi Team
Still getting below error. Kindly resolve unable to do employee creation.
Thanks
Sonali
,
From: Sonali Srivastava
Sent: 03 May 2021 17:20
To: Manickaraj <manickaraj@abs.co.in>; purushothaman.govind@myadrenalin.com; Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; Viswanathan <vish@abs.co.in>
Subject: RE: Ticket [12441] - Employee Creation Error
Hi Team
Still getting below error. Kindly resolve unable to do employee creation.
Thanks
Sonali
From: Sonali Srivastava
Sent: 03 May 2021 15:06
To: Manickaraj <manickaraj@abs.co.in>;
purushothaman.govind@myadrenalin.com; Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; Viswanathan
<vish@abs.co.in>
Subject: RE: Ticket [12441] - Employee Creation Error
Hi Team
Compute CTC is happening, but below error is popping up.
Pls chk
Thanks
Sonali
From: Manickaraj <manickaraj@abs.co.in>
Sent: 03 May 2021 13:59
To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>;
purushothaman.govind@myadrenalin.com; Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; Viswanathan
<vish@abs.co.in>
Subject: Re: Ticket [12441] - Employee Creation Error
Dear Sonali,
Please check now,Compute the CTC and confirm...
Thanks & Regards
S.Manickaraj
Associate Business Service India Private Limited
PH : 9677131465 / 044-42605615
From: Sonali Srivastava
Sent: Monday, May 3, 2021 11:12 AM
To:
purushothaman.govind@myadrenalin.com
; Abirami K ; Viswanathan ; Manickaraj
Subject: FW: Ticket [12441] - Employee Creation
Error
Hi Team
Kindly resolve the below error.
I am unable to do the employee creation.
This need to be closed on priority.
Thanks
Sonali
From: Sonali Srivastava
Sent: 30 April 2021 17:30
To: Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; Viswanathan <vish@abs.co.in>;
Manickaraj <manickaraj@abs.co.in>
Cc: ask.adrenalin@myadrenalin.com
Subject: RE: Ticket [12441] - Employee Creation Error
Hi Abirami
Pls change it to original configuration.
I have not made the changes. May be payroll team has done it. Looping them
@Viswanathan@Manickaraj Pls confirm if its done from your end.
Thanks
Sonali
From: Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>
Sent: 30 April 2021 16:00
To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>
Cc: ask.adrenalin@myadrenalin.com
Subject: Re: Ticket [12441] - Employee Creation Error
Hi Sonali Srivastava,
During our analysis, we found that the component is changed to the fixed component so, that is the reason the
automatically it's not captured in the employee creation.
Abirami K
On Fri, 30 Apr at 3:35 PM
, Sonali Srivastava <sonali.srivastava@artfertilityclinics.com>
wrote:
Hi Team
Pls update on below error. I am unable to proceed with employee creation.
Thanks
Sonali
From: Sonali Srivastava
Sent: 29 April 2021 11:03
To: Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>
Cc: ask.adrenalin@myadrenalin.com
Subject: RE: Ticket [12441] - Employee Creation Error
Hi Abirami
Pls connect will show you the error. Now I am not even able to do compute CTC:
Thnks
Sonali
From: Abirami K <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>
Sent: 27 April 2021 11:31
To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>
Subject: Re: Ticket [12441] - Employee Creation Error
Hi Sonali Srivastava,
Please provide the sample employee and update the ticket so, that we can check from our end.
Abirami K
On Mon, 26 Apr at 1:02 PM
, Sonali Srivastava <sonali.srivastava@artfertilityclinics.com>
wrote:
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team
Below error is not resolved yet.
Thanks
Sonali
From: Sonali Srivastava
Sent: 23 April 2021 11:58
To: ask.adrenalin@myadrenalin.com
Subject: Employee Creation Error
Dear Team
When ever I try to approve the employee creation I am not able to view ctc and facing below error:
Regards
Sonali
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged,
confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly
prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
12441:1025874
12441:1025874, Hi Sonali Srivastava, We have changed the config in the adrenalin configuration editor CTCTOTMIN& CTCTOTMAX to -5 and 5 simultaneously, Please check during the employee creation and revert back. Abirami K, Hi Team
The configuration earlier was just perfect. I don’t know why it got changed.
There are certain allowances as per band. Now Bonus is not reflecting . Kindly get this rectified-on priority.
I am unable to get correct breakup in the system.
[cid:image001.png@01D74190.838163B0]
Thanks
Sonali
, Hi Sonali Srivastava, Please schedule the Teams session and update us we will join the session and bring the issue for the closure Abirami K, Hi Abirami
Kindly coordinate the time with your team and let me know. I am available till 5 today.
Thanks
Sonali
, Hi Sonali Srivastava, As per the discussion, your request is when selecting the grade E3 during the employee creation Bonus amount is not calculated we have changed the formula for the same. The formula based on the monthly calculation we have made changes to the yearly basis. And also LTA component is calculated and the same is confirmed over the call Old Formula : CASE WHEN ISNULL([BASIC],0) <= 21000 then ([BASIC]*.0833) ELSE 0 END New formula : CASE WHEN ISNULL([BASIC],0) <= 252000 then ([BASIC]*.0833) ELSE 0 END Abirami K |
clearance activity | Kindly get the following remarks captured in the HR Operations clearance
activity of Balkrishna Mahendraprasad Mishra (P2883). The clearance head will be “HR Operation” and the remarks
will be “ Medical
Insurance Recovery of Rs.980/- to be done.” | Data correction | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, As per the request, we have updated the HR Operations clearance activity of Balkrishna Mahendraprasad Mishra (P2883) for audit purpose. The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.980/- to be done.” Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Need to replace in clearance remark | Kindly get the following remarks captured in the HR Operations clearance
activity of Balkrishna Mahendraprasad Mishra (P2883) for audit purpose. The clearance head will be “HR Operation” and the remarks
will be “ Medical
Insurance Recovery of Rs.980/- to be done.” | Data correction | Product | Service Request | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, As per the request, we have updated the the HR Operations clearance activity of Balkrishna Mahendraprasad Mishra (P2883) for audit purpose. The clearance head will be “HR Operation” and the remarks will be “ Medical Insurance Recovery of Rs.980/- to be done.” Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Trying to create T4XX MPR under Subject matter expert position | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Jay,
Trying to create T4XX MPR under Subject matter expert position title, but
in the dropdown i could see only T3xx grade. Kindly check and fix this issue
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| In manage position mentioned grade was not mapped to the mantioned position, | Product | Data Correction | null | null | null | null | null | Closed | Hi Balaji Damodaran, Post analysis we understood that in manage position for the mentioned position only T3XX grade was mapped and hence the error. We have updated the grade T4XX in manage position and in vacancy creation the same is reflecting now. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Application Slowness | Hi team, The Application is running extremely slow. Please look into the same, Thanks, Ansu Singh | clarification given | Product | Clarification | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Ansu Singh, As discussed, we have understood that application is running slow. We have taken the connection will check and update the status. Thanks & Regards, Greeshma, Hi Ansu Singh, As we have checked that payroll related data upload was happened that time system is running slow. Kindly check and revert if you face any issues. Thanks & Regards, Greeshma |
Employee creation - Error | Dear Concern
Employee creation through offer management is getting failed at the time of
employee code generation.
Please do the needful on priority. Screenshot is as under for your
reference.
With Best Regards,
Vikas Kumar
Globe Capital Market Ltd.
9711987848
| Numeric column chanracter data was presented | Product | Data Correction | null | null | null | null | null | Closed | Hi Vikas Kumar, We will check the reported query in existing connection and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Vikas Kumar, Post analysis we understood that the in recruitment process at the time of filling the past employment details the previous employment CTC column should contains numeric value only but for the mentioned employees it was mentioned with some characters and hence the error occurs while approving the employee creation . As discussed we have updated the value from backend and post which you are able to approve the same without issues. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Unauthorised Absenteeism Letter | Dear Team, Unable to create UAL. Need to update CTC at the time of employee creation. Regards, Supulaxmi Konar Hr-Operation | added bookmark for remarks tab | Product | Clarification | null | Letter Request | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi Konar, We tried reaching you over the phone . Your number is busy. Please call me back at 7358276857. Thanks, Sumithra. , Dear Sumithra,
I am on call, will call you.
, Hi Sumithra,
Kindly get back to us on below as discussed:
1. CTC mandatory while employee creation- Urgent to be closed today
2. Unauthorized absenteeism letter to be created without record resignation
Regards,
Archana Guhagarkar
Deputy Manager-HR
HR Team
, Dear Archana, As informed , please call me back once you are available to close the CTC mandatory while employee creation. For unauthorized absenteeism letter, we will discuss with Ms. Revati and will update you on this. Thanks, Sumithra., Hi Supulaxmi Konar, Let us connect over the call to close this. Please update us with your convenient time to take the call. Thanks, Sumithra., Dear Sumithra,
Will connect on call on 5.00 pm today.
, Hi Supulaxmi Konar, We have explained you on making the CTC mandatory. however, as we are facing problem with templates, we will proceed with this post employee creation is done in your system. As informed earlier, we will check with Ms. Revati on absenteeism letter and will update you on this. Thanks, Sumithra. , Hi Archana, As informed please make use of remarks tab in the letter request form. I have created one letter and the same has been verified from your end. Please do the complete process from your end for one process and update us for any assitance. Thanks, Sumithra. |
Total Perquisite sum total error | Hi, Total Perquisite is not adding car perquisite for employee Hari Marar(100051) in the tax computation sheet for April 21. Screen shot attached for your reference. Please check and do the needful. Regards, Pradeep | Done the changes. | Product | Configuration | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Pradeep Kumar Swain, As requested we have checked and added the car perq to total perq, Please check the TCS and confirm the same. Let us know if you have any concerns. Regards, Amudhan K, Hi Amudhan, Its fine now . Thanks Regards, Pradeep |
Settlement Entry issue - 00518 | Dear Jay,
As discussed, Muthukumar's (Emp.No.00518) LTA amount is not reflecting in settlement entry. Please check and rectify the same and confirm.
[cid:image001.png@01D7382E.F4D06C70]
Regards,
Sujatha
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| LTA Adjustment was updated in the system | Product | Data Correction | null | Salary | null | null | null | Closed | Hi Sujatha, Post analysis we understood that for the mentioned employee is resigned employee and LTA was not updated in the system for current FY and hence as discussed the same has been updated in adjustment under LTA_SAL component. Kindly do reprocess the seettlement and then verify the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay,
Acknowledge and the same is corrected now.
Regards,
Sujatha
|
FW: Reminder for filling the confirmation appraisal form | Dear Jay,
We had closed the confirmation appraisal for Dharmaseelan & Sharanya. However, this is still shown as pending in the below mailer.
Appreciate if you could look into this and resolve the same.
Regards,
Nainesh
From: Interface <ind-hcm@expofreight.com>
Sent: 23 April 2021 07:01
To: Nainesh G Shah <naineshg@efl.global>
Subject: Reminder for filling the confirmation appraisal form
Importance: High
Hi ,
Below is the list of staff has not completed their Confirmation appraisal.
EMP_STAFFID
EMP_COMPANYNAME
EMP_DATEOFJOINING
EMP_FUNCTIONALREPORTINGTO
LOCATION_NAME
GRADE_NAME
EMP_CONFIRMATIONDUEON
DUEDAYS
OU_NAME
01488
Dharmaseelan G
2019-Oct-10
01472
Corporate Office
A1
10-Mar-2021
-44
Expo Freight Private Limited
01528
Mangesh Harishchandra Kamble
2020-Jul-08
00049
Mumbai
A4
08-Jan-2021
-105
Expo Freight Private Limited
01530
Sharanya Modi
2020-Sep-07
Corporate Office
B3
07-Mar-2021
-47
Expo Freight Private Limited
01532
Velmurugan Ramalingam
2020-Oct-07
01472
Corporate Office
A3
07-Apr-2021
-16
Expo Freight Private Limited
01533
Vijay Kumar
2020-Oct-14
00105
Delhi
A5
14-Apr-2021
-9
Expo Freight Private Limited
Regards,
HR Team
P.S. This is an auto generated mail, please do not reply. You can reach out to the HR team for any support.
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| Confirmation notification issue | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | Hi Nainesh, Post analysis we understood that the mentioned employees confirmation due on date got updated in the system and hence the notification got triggered. We have rectified the same and we will monitor the notification for next couple of days and update you the same. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Jay, as discussed, this is still not working.
Regards,
Nainesh
, Hi Nainesh, We have monitored the confirmation reminder notification for the couple of days and those two employees are now removed. Kindly check and klet us know the feedback. Regards, Jayakrishnan. N Product Support, Ack & confirm closure Jay
Regards,
Nainesh
|
Not able to cancel CL | One of our employee is trying to cancel CL which is approved. However system is not showing the details to cancel it. EMP ID. AOI1332 | clarification-Allow leave days config change | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 Edg/86.0.622.69
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harisha Kamath, Kindly join this session https://fastsupport.gotoassist.com/278261897, Hi Harisha Kamath, As per your request ,We have verified the data , For CL leave type CL allow cancellation is give only 15 days, After changing the limit of days you are able to view the CL leave type in Leave cancel and the same got confirmed from your end. Please let u know in case of clarification. |
Attendance Calendar Status & Report issue | From last 1 month system is not considering and updating First half and second half correct status on ATT. Calendar and other reports. Example : if employee is present in 1st half and the timing are satisfied too for the half period. still it is showing FULL absent. however many times when we again roast the same shift again for that particular date then it consider correctly and update status. Sample :11246 ^ Nitish Parihar for dated 31 Mar 21, was present in first half in GS shift . please check once. | run the scheduler | Customization | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.72 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bharat Kumar, From the reported query, we understood that if the employee absent on half a day system consider full day absent. We will take the connection and and check the scenario. Thanks & Regards, Greeshma, Hi Bharat Kumar, Please join the below session to check the same. https://fastsupport.gotoassist.com/777534806 Support key: 777534806 Thanks & Regards, Greeshma, Hi Bharat Kumar, We will check with our customization team and update the status. Thanks & Regards, Greeshma, Hi Bharat Kumar, As we have take the connection and run the sync scheduler. Kindly monitor the same and if you face the issue share the cases with us to proceed further. Feel free to reach us for further clarification. Thnaks & Regards, Greeshma |
Getting error in data upload | Trying to do the CTC upload in system. Getting the error. Kindly look into this ASAP. | software problem | Product | Patch Deployment | null | Salary | null | null | null | Closed | created_by: 2043056738148
time: 2021-04-23 04:40:25 UTC, Hi R Chandrakala, We have identified the reported query as an issue in the Product. And also deployed the patch for the same. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Change in DOJ | Kindly update the below DOJs and update correctly | Backend Update. | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha, We will update DOJs for below employees and update you on the status shortyl. Regards, Judhistira.M, Hi Raksha, As requested, we have updated DOJ for below employees. Please check and revert for further clarification. Regards, Judhistira.M |
unable to upload workmen ctc | unable to upload CTC file through data upload getting ctc error | software problem | Product | Patch Deployment | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi N Sreevalli, The reported query has been identified as an issue in the product. We have deployed the patch for the same. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Annual appraisal data of 4 employees | Hi Rumana, We request you to share the Annual appraisal form data with L1 and L2 comments of the following employees from adrenalin as it urgently requested by our Senior Management. The new CSP portal user activation mail is not received. So please consider this as a ticket and share the data at the earliest. Regards, Shameer S +91 9513399867 Employee ID Employee Name 1434 Sudhakara J V 1518 Deshabhushana Hubballi 1648 Shireesha Pole 2348 Selvam M For any clarification please discuss. | self appraisal report suggested | Product | Clarification | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; wbxapp 1.0.0; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shameer S, Please join the below session link. https://fastsupport.gotoassist.com/182489797 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Shameer S, As discussed over the phone, kindly generate the Self Appraisal Report in system, which will provide you the rating and comments of the approver. The same has been showcased over the session. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Fwd: 94876 Jagesh Aggarwal's Resignation Request Acknowledgement | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
please move this resignation form to Jaydeep - 94507
---------- Forwarded message ---------
From: <humanresourcecm@religare.com>
Date: Thu, Apr 22, 2021 at 9:17 PM
Subject: 94876 Jagesh Aggarwal's Resignation Request Acknowledgement
To: <sharma.jatinder@religare.com>
The exit request of Jagesh Aggarwal 94876 has been accepted by Gagan Sood
94731 and is now available at next level.
L1 Comments : OK
.
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| approver change | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, The resignation form of 94876 has been moved to 94507 for the approval through the database, please check and share us your feedback. Thanks & Regards, Mohamed Moosa A |
PMP Annual review data - Adrenalin data | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Rumana,
We request you to share the Annual appraisal form data with L1 and L2 comments of the following employees from adrenalin as it urgently requested by our Senior Management. The new CSP portal user activation mail is not received. So please consider this as a ticket and share the data at the earliest.
Employee ID
Employee Name
1434
Sudhakara J V
1518
Deshabhushana Hubballi
1648
Shireesha Pole
2348
Selvam M
For any clarification please discuss.
Regards,
Shameer S
Senior Specialist(Learning &Development),Human Resources
Apotex Research Pvt Ltd.
Plot 1&2, Bommasandra Industrial Area,4th Phase, Jigani Link Road, Bangalore 560099
Mobile +91 9513399867 | sshameer@apotex.co.in<mailto:sshameer@apotex.co.in> | www.apotex.co<http://www.apotex.com/>m<http://www.apotex.com/>
IMPORTANT NOTICE: This email and any files transmitted with it are confidential, privileged and/or exempt from disclosure, and, are intended solely for the use of the named addressee. If you are not the named addressee, you should not disseminate, distribute or copy this e-mail or its attachments. Please notify the sender immediately by e-mail if you have received this e-mail in error and then delete same from your system. Unauthorized disclosure, copying, distribution or taking any action in reliance on the contents of this email and its attachments are strictly prohibited.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| duplicate ticket | Product | Clarification | null | Performance Management | null | null | null | Closed | Hi Shameer S, This content has been raised on another ticket 12426 in system. Since this is the duplicate ticket, we will close this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
need to attachment option on initiate query (Help Desk) | Dear Team, attachment option not showing when employee initiate query by mobile application | The functionality of attachment option on initiate query (Help Desk) for the mobile application is not available at present. | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12330, Hi Sandeep Jangid, Based on your concern, the attachment option is not showing when employee initiate query by mobile application. we will check and update you the same., Hi Sandeep Jangid, As per our discussion, The functionality of attachment option on initiate query (Help Desk) for the mobile application is not available at present. Sorry for the inconvenience, If any future product update related to this option, we will intimate to you the same. Due to this functionality is not available, Hence we have closed this ticket |
Payprocess Error | We are facing the issue in pay process for Bangalore Apprentices | component description in formula | Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Post analysis after taking the connectivity yesterday, we understood that the component ACESI Gross was changed for many of the groups(inclusion of few components in formula). During the change the component description were provided in the formula instead of component short name and hence the error. We have requested the team to provide the short name instead of description in the formula and verify the pay process. Thanks and Regards, Dhivya . V |
Less Balance Shows in Conveyance Reimbursement | Dear Concern, This is to draw your kind attention that one employee's (Emp Code 21219) Conveyance Reimbursement Balance shows less in his eligibility for the month of April-2021. Instead of Rs.3000/- It is showing Rs.2000/- . Kindly do the needful. | Employee having LOP hence it is showing less value in the reimbursement | Product | Clarification | null | Claims and Reimbursments | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Parth Patel, We will connect and check on this issue to find the reason of balance showing incorrect. Thanks, Sumithra., Dear Ms. Sumithra,
Kindly send the link for connection.
Thanks & Regards,
Parth Patel
Officer-Human Resource
* Prosperity through Performance* "The First", 'B' Wing, 9th Floor,
Behind Keshav Baug Party Plot,
Off 132 Feet Ring Road,Vastrapur,
Ahmedabad-380015, Gujarat, INDIA.
*T :* +91 79 29601200 /1 / 2 *Ext.*: 1404
*F: *+91 79 27480999
*Website* <http://www.ratnamani.com/> | *Map*
<https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com>
On Mon, Apr 26, 2021 at 12:38 PM Sumithra Ramasamy <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Parth Patel,
>
> We will connect and check on this issue to find the reason of balance
> showing incorrect.
>
> Thanks,
> Sumithra.
>
>
>
>
> On Sat, 24 Apr at 5:58 PM , Parth Patel <parth.patel@ratnamani.com>
> wrote:
> Dear Concern,
>
> This is to draw your kind attention that one employee's (Emp Code 21219)
> Conveyance Reimbursement Balance shows less in his eligibility for the
> month of April-2021. Instead of Rs.3000/- It is showing Rs.2000/- .
>
> Kindly do the needful.
>
> 12506:1025874
>
--
*Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/>
**
_*IMPORTANT NOTICE :*_
*Please note that we had NEVER changed our Bank
Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS &
TUBES LTD.”* only and hence, please take extra precautions while making
payment through RTGS / NEFT or any other internet form. *
*If you receive
any eMail regarding change in BANK DETAILS, please confirm and cross check
over telephone with our concern person involved.*
, Dear Ms. Sumithra,
here under mentioned my Anydesk number.
Anydesk Number: *946 446 715*
Thanks & Regards,
Parth Patel
Officer-Human Resource
* Prosperity through Performance* "The First", 'B' Wing, 9th Floor,
Behind Keshav Baug Party Plot,
Off 132 Feet Ring Road,Vastrapur,
Ahmedabad-380015, Gujarat, INDIA.
*T :* +91 79 29601200 /1 / 2 *Ext.*: 1404
*F: *+91 79 27480999
*Website* <http://www.ratnamani.com/> | *Map*
<https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com>
On Mon, Apr 26, 2021 at 2:13 PM Parth Patel <parth.patel@ratnamani.com>
wrote:
> Dear Ms. Sumithra,
>
> Kindly send the link for connection.
>
>
> Thanks & Regards,
> Parth Patel
> Officer-Human Resource
>
>
>
> * Prosperity through Performance* "The First", 'B' Wing, 9th Floor,
> Behind Keshav Baug Party Plot,
> Off 132 Feet Ring Road,Vastrapur,
> Ahmedabad-380015, Gujarat, INDIA.
> *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404
> *F: *+91 79 27480999
> *Website* <http://www.ratnamani.com/> | *Map*
> <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com>
>
>
> On Mon, Apr 26, 2021 at 12:38 PM Sumithra Ramasamy <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Parth Patel,
>>
>> We will connect and check on this issue to find the reason of balance
>> showing incorrect.
>>
>> Thanks,
>> Sumithra.
>>
>>
>>
>>
>> On Sat, 24 Apr at 5:58 PM , Parth Patel <parth.patel@ratnamani.com>
>> wrote:
>> Dear Concern,
>>
>> This is to draw your kind attention that one employee's (Emp Code 21219)
>> Conveyance Reimbursement Balance shows less in his eligibility for the
>> month of April-2021. Instead of Rs.3000/- It is showing Rs.2000/- .
>>
>> Kindly do the needful.
>>
>> 12506:1025874
>>
>
--
*Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/>
**
_*IMPORTANT NOTICE :*_
*Please note that we had NEVER changed our Bank
Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS &
TUBES LTD.”* only and hence, please take extra precautions while making
payment through RTGS / NEFT or any other internet form. *
*If you receive
any eMail regarding change in BANK DETAILS, please confirm and cross check
over telephone with our concern person involved.*
, Hi Parth Patel, As discussed that I am facing electricity issues in my home, we will provide the connection tomorrow to get it resolved the same. Regards Prakash, OK
Kindly give me a call whenever you're available.
Thanks & Regards,
Parth Patel
Officer-Human Resource
* Prosperity through Performance* "The First", 'B' Wing, 9th Floor,
Behind Keshav Baug Party Plot,
Off 132 Feet Ring Road,Vastrapur,
Ahmedabad-380015, Gujarat, INDIA.
*T :* +91 79 29601200 /1 / 2 *Ext.*: 1404
*F: *+91 79 27480999
*Website* <http://www.ratnamani.com/> | *Map*
<https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com>
On Tue, Apr 27, 2021 at 6:12 PM Prakash kumar <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Parth Patel,
>
> As discussed that I am facing electricity issues in my home, we will
> provide the connection tomorrow to get it resolved the same.
>
> Regards
> Prakash
>
>
>
>
> On Mon, 26 Apr at 4:43 PM , Parth Patel <parth.patel@ratnamani.com>
> wrote:
> Dear Ms. Sumithra,
>
> here under mentioned my Anydesk number.
>
> Anydesk Number: *946 446 715*
>
> Thanks & Regards,
> Parth Patel
> Officer-Human Resource
>
>
>
> * Prosperity through Performance* "The First", 'B' Wing, 9th Floor,
> Behind Keshav Baug Party Plot,
> Off 132 Feet Ring Road,Vastrapur,
> Ahmedabad-380015, Gujarat, INDIA.
> *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404
> *F: *+91 79 27480999
> *Website* <http://www.ratnamani.com/> | *Map*
> <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com>
>
>
> On Mon, Apr 26, 2021 at 2:13 PM Parth Patel <parth.patel@ratnamani.com>
> wrote:
>
>> Dear Ms. Sumithra,
>>
>> Kindly send the link for connection.
>>
>>
>> Thanks & Regards,
>> Parth Patel
>> Officer-Human Resource
>>
>>
>>
>> * Prosperity through Performance* "The First", 'B' Wing, 9th Floor,
>> Behind Keshav Baug Party Plot,
>> Off 132 Feet Ring Road,Vastrapur,
>> Ahmedabad-380015, Gujarat, INDIA.
>> *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404
>> *F: *+91 79 27480999
>> *Website* <http://www.ratnamani.com/> | *Map*
>> <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com>
>>
>>
>> On Mon, Apr 26, 2021 at 12:38 PM Sumithra Ramasamy <
>> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>>
>>> Hi Parth Patel,
>>>
>>> We will connect and check on this issue to find the reason of balance
>>> showing incorrect.
>>>
>>> Thanks,
>>> Sumithra.
>>>
>>>
>>>
>>>
>>> On Sat, 24 Apr at 5:58 PM , Parth Patel <parth.patel@ratnamani.com>
>>> wrote:
>>> Dear Concern,
>>>
>>> This is to draw your kind attention that one employee's (Emp Code 21219)
>>> Conveyance Reimbursement Balance shows less in his eligibility for the
>>> month of April-2021. Instead of Rs.3000/- It is showing Rs.2000/- .
>>>
>>> Kindly do the needful.
>>>
>>>
>
> *Visit our Website : www.ratnamani.com <http://www.ratnamani.com/>*
> *IMPORTANT NOTICE :*
> *Please note that we had NEVER changed our Bank Details. The Bank Account
> Name remains unchanged as “RATNAMANI METALS & TUBES LTD.” only and hence,
> please take extra precautions while making payment through RTGS / NEFT or
> any other internet form. *
> *If you receive any eMail regarding change in BANK DETAILS, please confirm
> and cross check over telephone with our concern person involved.*
>
> 12506:1025874
>
--
*Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/>
**
_*IMPORTANT NOTICE :*_
*Please note that we had NEVER changed our Bank
Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS &
TUBES LTD.”* only and hence, please take extra precautions while making
payment through RTGS / NEFT or any other internet form. *
*If you receive
any eMail regarding change in BANK DETAILS, please confirm and cross check
over telephone with our concern person involved.*
, Hi Parth Patel, The given employee having 10 LOP hence 1000 less from the conveyance reimbursement. Regards Prakash |
FW: $$$ Record Resignation of Amit Kumar Singh Raised on 23-Apr-2021 18:56 has been Approved. | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Adrenalin Team,
For last 2-3 days we are not getting Resign report including below case.
Kindly check the same on immediate basis.
Pallavi
HR Operations
T: (+91) 022 - 3920 9000 Extn: 9094
| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
From: hrconnect
Sent: Friday, April 23, 2021 6:56 PM
To: seperation
Subject: Record Resignation of Amit Kumar Singh Raised on 23-Apr-2021 18:56 has been Approved.
Importance: High
Record Resignation of Amit Kumar Singh Raised on 23-Apr-2021 18:56 has been Approved By Manas Das - 100227
Below are the details of employee for ready reference
Details:
Emp Id: 117941
Emp Name: Amit Kumar Singh
Mail Id: AmitKumar.Singh@idbifederal.com<mailto:AmitKumar.Singh@idbifederal.com>
Designation: Branch Head - Delhi- CP
Grade: 4
Location: New Delhi - Connaught Place
Separation Type:RESIGNATION
Resignation Reason: RESIGNATION
Resignation Letter Date:18-Apr-2021
Remarks:non-performance/indscipline
Actual Reliving Date : 24-Apr-2021
Notice Period Treatment:
Notice Period Short fall : 0
Approver Comments: non-performance/indscipline
Note:- Please get your leaves and attendance approved by your reporting manager before your last working day, else the same will be considered as Leave without pay in the Full and Final settlement calculation.
https://hrconnect.ageasfederal.com/adrenalin/
This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither Ageas Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither Ageas Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.
<br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| he schedulers have skipped on 21st & 23rd, during analysis we found that the Adrenalin services were shut down around 11:20 PM and started back around 4:30 AM the next day morning. | Product | Clarification | null | Separation | null | null | null | Closed | Hi Pallavi, Tried reaching you to understand the exact report name in which the employee is not reflecting. Request you to please call us back on 9047106688/8072250167 once you are available. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 ,
Dear Gowtham,
As discussed, please find attached mail trigger that we receive the previous day for the cases that will be exited next day.
This mail is missing for last few days though there are exited employee list.
Pallavi
HR Operations
T: (+91) 022 - 3920 9000 Extn: 9094
| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
, Hi Pallavi, As discussed, please let us know once you can provide remote access to the server to check on the reported concern. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Pallavi, As informed, the schedulers have skipped on 21st & 23rd, during analysis we found that the Adrenalin services were shut down around 11:20 PM and started back around 4:30 AM the next day morning. This is probably due to maintenance activity by your IT team. For other dates, there were no relieving cases on the next day, so no mailers to any roleplayers. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Forms to be reversed | Reverse below forms EDP Username 333828 Vedesh Purohit 333485 Pramod Kumar Swain (goals score to reduce and Overall GCF to be Meets) 22001 Susant Kumar Sahoo | Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-24 10:52:19 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Reverse forms | Reverse forms 900174 Adiprakash H S 900438 Taran Sandhu 900378 Manash Protim Doley | Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-24 10:44:49 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
PMS Goal Reinitialization to be enabled for me | PMS Goal Reinitialization to be enabled for me | Clarification | Product | Service Request | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, We need to discuss this issue in details for the PMS Goal Reinitialization to be enabled over call and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap, Please update on the below ticket as the PMS Goal Re-initialization to be enabled for Mr. Surendra Kumar (P1757) Kindly check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Share reports to Astrid | Generate & share the below reports to Astrid, and remove a list of employees from the report before sharing. Goals Summary report All score | Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-24 09:29:38 UTC, Hi Gyanamayee, We have shared the attached reports via email to Astrid as requested. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Reverse Annual review forms | Reverse forms of below employees. 900373 Sachin Dhule 900579 Shunny Kumar 700364 Ashok Sarkar 702747 Kumar K 712517 Vishal Chauhan 010046 Vijay Bhoir 900560 Gopi K 900003 T.H.Harisha | Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-24 09:26:24 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Goal setting is reject and again submitted but not in manager bucket | P1486 ^ Praful Narayan Narkar | Queue not rejected transaction got failed. | Customization | Service Request | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12495, Hi Surendra Kumar, We understand that the Employee - P1486 ^ Praful Narayan Narkar goal setting is rejected and again it is submitted but not in managers bucket. We will check and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed internally, the transaction has been failed and the Goals are not submitted after rejection. Now again it is pending with the Employee to save the goals and submit. Please check with the Employee - P1486 ^ Praful Narayan Narkar again to save the goals and submit. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
leave breakage | Dear Madam, for the employee 101356,101357,98729. Please find the Screenshot where the Special Leave for Covid was raised for 1st April to 6th April 2021. But 2nd April is Showing as LOP. Regards, Sowmya | Clarification in leave data. | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12176, Hi Sowmya, We have checked, employee attendance is showing as absent for 02 Apr 2021. Due to that system consider the LOP. Request you to re-check and revert for any further clarifications. Regards, Srujana Mittapalli, dear Madam, when the leaves are raised continuasly why system is considering it as LOP. now we cannot raise singly leave in the between on 2 leaves. please resolve the issue., Hi Sowmya, Now we are unable to check the below reported concern. Whenever an employee is raising the leave-in leave request form, please move the mouse to the calendar symbol here you can able to view requesting leave days. Here, if you are facing the issue. Request you to share the screenshot for further analysis. Regards, Srujana.M |
Leaves | Dear Madam, below employee is unable to raise March leaves. it is giving an error that Past period negative balance is not allowed. EM ID: 263,166. Regards, Sowmya | for this employee:263 doesn't have the leave balance. Due to that system is showing validation.
This employee:166 has zero leave balance. Please ask the employee to raise the leave. | Product | Clarification | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12415, Hi Sowmya, We have checked, for this employee:263 doesn't have the leave balance. Due to that system is showing validation. This employee:166 has zero leave balance. Please ask the employee to raise the leave. Regards, Srujana.M, Dear Madam, 166: is having 3 CL's. 263: 3.5 CL's. please do the needful. Regards, Sowmya, Hi Sowmya, As discussed over the call, we have checked the below reported employees' leave transactions are stuck in the queue. Now we have cleared the same. Please ask the employee to submit the form and revert for any further clarifications. Regards, Srujana.M, issue not yet resolved., Hi Sowmya, We have checked, re-initialization is yes. Due to that, you are unable to raise the leave for the past period. Now we have changed to NO. Please raise the leave and revert for any further clarifications. Regards, Srujana.M |
Salary Changes | Made changes in CTC details of employees but the same is not reflecting in Salary Register. | We have moved the CTC details from the future to fixed tables. | Product | Service Request | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12481, 40511,59394,60819,61342,62670,62927, Hi Rekesh Prasad, We have moved the CTC details from the future to fixed tables. Request you to do the pay process and check for any further clarifications. Regards, Srujana.M, Hi,
But now few employees CTC is coming wrong which is correct earlier.
EMPLOYEE CODE
EMPLOYEE NAME
62774
Gulshan Ghiya
62777
Priyanka Tiwari
62778
Nunavath Balaji
62782
Kamal T. S.
Rakesh
Religare Finvest Limited, 1st Floor, Tower A, Prius Global,
Plot No. A-3, A-4, A-5, Sector - 125, Noida, Uttar Pradesh - 201301
T: 0120-6355124: www.religare.com<http://www.religare.com/>
, These are the below cases whose CTC are Changed. Before the activity these are correct but now its coming incorrect.
PAYGROUP NAME
EMPLOYEE CODE
EMPLOYEE NAME
REL
49408
Shalabh Garg
REL
63054
Ishita Shome
RFL
62774
Gulshan Ghiya
RFL
62777
Priyanka Tiwari
RFL
62778
Nunavath Balaji
RFL
62782
Kamal T. S.
RFL
62967
Jitendra Singh Patel
RFL
62969
Achal Pradhan
RFL
62985
Narindra .
RFL
62986
Nidhi Gera
RFL
63073
Vinod Chitrasen Singh
RHDFCL
62312
Varun Arora
RHDFCL
62835
Balamurugan Arumugam
Rakesh
Religare Finvest Limited, 1st Floor, Tower A, Prius Global,
Plot No. A-3, A-4, A-5, Sector - 125, Noida, Uttar Pradesh - 201301
T: 0120-6355124: www.religare.com<http://www.religare.com/>
, Hi Rakesh Prasad, As discussed over the call, we have moved the CTC details from the future to fixed tables for the below-mentioned employees. Please do the pay process and revert for any further clarifications. Regards, Srujana Mittapalli |
Post saving rate becomes disappear | P1996 ^ Supratim Roy | Chrome version Problem. | Customization | Clarification | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12494, Hi Surendra Kumar, As discussed over call, we will check the below employee - P1996 ^ Supratim Roy & P2484 with our internal customization team and update you on priority. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As discussed over call, we are checking in the chrome version - Google Chrome is up to date Version 90.0.4430.85 (Official Build) (64-bit) and it is getting saved and also not vanished. Please check and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Access Issue | Maximum users getting error as attached ; kindly check what is the error. It can be checked only application side as response comes from application only. | Cloud Team solution | Product | Clarification | null | Security | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12493, Hi Surendra Kumar, As discussed internally, the Application Cloud server may be slow and they have rectified so that the attached error occurs. Now it is able to access the application. Please check and update if the error occurs again. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Yes, Now one user has reporting the same issue., Hi Surendra Kumar, As discussed over the call with Mr. Pratap, for the security purpose (or) vulnerability issues, few special characters (< , > etc..) will be restricted in certain areas, in our application to avoid unauthorized users accessing the HRMS data. Hence if the data involving certain special characters were keyed in the forms, the error message gets popped up. Post the issue was reported yesterday from your end, we have done the required configurations by 12.00 AM yesterday for the PMS forms, to avoid the respective error message. Request you to please verify and let us know in case of any concerns. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Post saving rate becomes disappear | P2594 ^ Abanti Kumar Mishra | Chrome & IE mismatch | Customization | Clarification | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12492, Hi Surendra Kumar, We will check the reported query on PMS post saving rating become disappear and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Surendra Kumar, As discussed over call, we are checking in the chrome version - Google Chrome is up to date Version 90.0.4430.85 (Official Build) (64-bit) and the Rating is getting saved and also not vanished. Also the user is using the "Internet Explorer" and not the google chrome. Please check with the user to check in google chrome and also we will check internally with the Customization team and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Post saving rate becomes disappear | P2304 ^ Mahendiran M | Chrome & IE mismatch | Customization | Clarification | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12491, Hi Surendra Kumar, We will check the reported query on PMS isssue and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Surendra Kumar, As discussed over call, we are checking in the chrome version - Google Chrome is up to date Version 90.0.4430.85 (Official Build) (64-bit) and the Rating is getting saved and also not vanished. Also the user is using the "Internet Explorer" and not the google chrome. Please check with the user to check in google chrome and also we will check internally with the Customization team and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Post saving rate becomes disappear | P0090 ^ Sachin Sharma | Chrome & IE mismatch | Customization | Patch Deployment | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12487, Hi Surendra Kumar, We will check the reported query on PMS rating disappears after saving and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Surendra Kumar, As discussed over call, we are checking in the chrome version - Google Chrome is up to date Version 90.0.4430.85 (Official Build) (64-bit) and the Rating is getting saved and also not vanished. Also the user is using the "Internet Explorer" and not the google chrome. Please check with the user to check in google chrome and also we will check internally with the Customization team and update. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Salary from future to fixed | Please move the salary from future to fixed | CTC details has been moved | Product | Clarification | null | Pay process | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We have checked and moved the salary details, for this pay group: AHEL Delhi Staff still in mar month unable to move the details. Plz, do the confirmation process and check. Later on, we will move the 5 employees' data. Please revert for any further clarifications. Regards, Srujana.M |
Schedulers | Kindly run the Absent Week off Holiday schedulers from 21.03.2021 to till date | we have executed the attendance schedules from 21 Mar 2021 to 20 Apr 2021. | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As per your request, we have executed the attendance schedules from 21 Mar 2021 to 20 Apr 2021. Request you to check and revert for any further clarifications. REgards, Srujana.M |
Dependent Detail | Dear Team, In Dependent Detail , We need dep, des , location of employee as well as employees dob and while taking report we are getting duplicate name , kindly remove . Regards, Supulaxmi Konar Hr-Operation | Added employee details through iReporter Designer. | Product | Data Correction | null | Job Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We understand that you need employee details like Department, Designation, location, DOB in Dependant Details Report. We will connect shortly and guide you how to add these details through iReport Designer form. If an employee has filled his/her family details of more than 1 , that many record will be pulled for the particular employee. This is not a duplicate. Regards, Judhistira.M, Hi Supulaxmi, We will have a call by 10.30 am tomorrow and guide you how to add employee details through iReport Designer form. Please let me know your convenient time in case if you are not available by 10.30 am tomorrow. Regards, Judhistira.M, Hi Supulaxmi, Please join on below link: https://us02web.zoom.us/j/86581713969?pwd=Vm1rZlpqWXd1dDIwWkdNdVc0K1o0dz09 Regards, Judhistira.M, Hi Supulaxmi Konar, We have explained the functionality of i-Reporter over the zoom session yesterday and added below employee details in Dependent Details Report. Please check and confirm. Regards, Judhistira.M |
Post saving rate becomes disappear | P2886 ^ Manjeet Singh | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12486, Hi Surendra Kumar, As discussed over call, the Employee - P2886 Manjeet Sigh has submitted the Self Appraisal form and the rating columns are getting displayed in the form. We will check for the other employees and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
While Saving self -Appraisal rating is not reflection | Emp P2356 ^ Chetan Goyal | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Surendra Kumar, As discussed over call, the Employee - P2356 Chetan Goyal has submitted the Self appraisal and the rating columns are displaying in the form. We will check for other employee - P2484 and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Where is the Annual review form of "707546 - Suhas Ravindra Advant" | Where is the Annual review form of "707546 - Suhas Ravindra Advant" | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-24 05:36:28 UTC, Hi Gyanamayee Swain, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, Annual review form of 707546 is pending approval with "S Varadaraj(555380)". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Change manager and reverse form again | Change manager as Bikram and reverse form again 900049 Umakant Yadav | Clarification | Customization | Clarification | null | Performance Appraisal | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-24 05:06:58 UTC, Hi Gyanamayee, As informed, after reversal of the form yesterday, it has been approved by "Bikram Das" only around 8:40 PM. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Reverse forms | Reverse forms of below employees 900531 Ishwar Mali 010293 Rakesh Utekar | Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | created_by: 2043020884409
time: 2021-04-24 05:05:35 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Tax working - 00518 | Dear Jayakrishnan,
Request you to check the yellow marked Bonus which we have not released to Muthukumar for FY 2021-22.
[cid:image004.png@01D738F5.130ED0C0]
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image002.jpg@01D738F4.8392F160]
[cid:image003.jpg@01D738F4.8392F160]
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| formula change | Product | Configuration | null | Tax | null | null | null | Closed | Hi Roseline Judia, We will check the reported query on TCS issue for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan,
Request you to update the status of below on priority as we have to close the F & F.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image002.jpg@01D73C15.1DC92420]
[cid:image003.jpg@01D73C15.1DC92420]
, Dear Roseline/Nainesh, Post analysis we understood that there is two components with regard to bonus calculation 'Bonus' and 'Bonus Settlement' and also Gross pay IT is enabled for both the components and hence while processing settlement two components are displaying in TCS.
As discussed to avoid this issue for settlement employees we have changed the Bonus component formula to fetch the correct value.
Kindly do settlement process again and then verify the same in TCS.
Kindly check and let us know the feedback.
Regards,
Jayakrishnan. N
Product Support, Dear Jayakrishnan,
Noted your below mail and the same is in order, trust the same issue will not reiteration henceforth.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image002.jpg@01D73C56.2B039CB0]
[cid:image003.jpg@01D73C56.2B039CB0]
|
Report not generating | Hi, Horizontal Tax computation report for RHDFCL is not generating. Pls chk and confirm urgently | null | null | null | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets |
FTE pay process error | While doing pay process for newly created pay group FTE, we are getting error. Please check and rectify the error. | Aletr script after patch deployement is missed. | Product | Patch Deployment | null | Pay process | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi KARTHIKEYAN. K, As per the query , We have understood that for the newly created pay group pay process is not happening. Please provide us some time we will schedule session and correct the same., Hi KARTHIKEYAN. K, As discussed ,Kindly join this session https://fastsupport.gotoassist.com/703813836, Hi KARTHIKEYAN. K, As discussed over the call, We have taken session and verified that Case , This is an issue after the patch deployment .We have corrected the same and executed the pay process successfully. Kindly revert us in case of clarification., Issue resolved. Thanks. |
Regd. Perquisites | Have included perquisites for Employee codes - 10001, 10002 & 11815 but it wasn't taken into consideration for Tax calculation Since they are directors of the organization perquisites need to be included for the same. And pl let us know where we can contribute for NPS | Need more information. | Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, As requested we will check the perquisites detais of the mentioned employees and update you on the status., Please update ASAP, Hi Josephine G, please submit the Tax declaration for the employee and run the pay process and run the Tax Computation generate and check the Tax COmputaion sheet., After pay process & Tax computation generate too the PERQUISITES are not been considered for tax computation. Pl check ASAP, Please share you contact number, No changes happened pl check its critical, Hi Josephine G, Based on your request we have checked and found that the Some of the perquisites has not Updated in the total perquisities. Now we have added the same and also we have run the pay process for the employee 10001 and checked the tax computation sheet and it showing the total perquisites amount. Please run the pay process for the mentioned employee and check the tax computation sheet. If you require any help Please get back to us at 8870860729 |
Attendance Integration _ April 2021 | Please enable the attendance integration for April 2021 | Done the clarifcation. | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, Requesting you to give a brief note on the reported concern., Hi Josephine G, As requested we have checked the event scheduler for Attendance and it is Active. |
FW: Adrenalin Access Issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sarvanan,
Please provide goal setting access to all the Technical engineers from across the group including Mustafa Karim.
Thanks,
Kritika
[cid:image243284.PNG@9c71d08d.4297c52a]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image5ddc18.PNG@44f20f62.4ab63037]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image0463a1.JPG@83adf8fe.4e8862a2]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Elton Dasilva
Sent: Sunday, April 25, 2021 12:40 PM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com>
Cc: Shaula Murcia <Shaula.Murcia@abaninvestment.com>; Mohamed Al Makhzoumi <Mohamed.AlMakhzoumi@gcg-es.com>; Mustafa Karim <mustafak@gcg-es.com>
Subject: RE: Adrenalin Access Issue
Hi Kritika,
Please assist.
[cid:imaged667b7.PNG@a9a5bb45.4ea99f80]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image438283.PNG@341d2897.4996c592]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imaged11fd8.JPG@10f5486c.47958762]<http://www.abaninvestment.com>
From: Mustafa Karim
Sent: Sunday, April 25, 2021 12:38 PM
To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>
Cc: Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com>>; Mohamed Al Makhzoumi <Mohamed.AlMakhzoumi@gcg-es.com<mailto:Mohamed.AlMakhzoumi@gcg-es.com>>
Subject: RE: Adrenalin Access Issue
Dear Elton
Thank you for your efforts. I had entered Adrenalin. Kindly find attached file, my Goals setting page is not responding for some reason. Please advise.
Best regards.
Mustafa
[cid:image001.jpg@01D739D0.1319FCD0]<https://www.gcg-es.com/>
[cid:image002.png@01D739D0.1319FCD0]<https://www.linkedin.com/company/gcg-engineering-serv/>
WWW.GCG-ES.COM<http://WWW.GCG-ES.COM>
MUSTAFA KARIM
Sen. Technical Engineer – Iraq
M:+964 79 05999305
PO Box:10001, Baghdad, Iraq
[cid:image003.png@01D739D0.1319FCD0]<https://www.gcg-es.com/>
________________________________________
From: Elton Dasilva
Sent: Sunday, April 25, 2021 8:13 AM
To: Mustafa Karim
Cc: Shaula Murcia; Mohamed Al Makhzoumi
Subject: RE: Adrenalin Access Issue
Dear Colleague,
Welcome to Adrenalin HRMS. To log in just click the below links;
https://hrportal.ghobash.com/adrenalin/iEngine/MyZolog.aspx
Please take note of your login details:
Employee /User ID: 1900
Password: 42410730
[cid:image12d964.PNG@4e5a7711.4c8cbfe5]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image846c72.PNG@8006b420.4487828d]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image793d5e.JPG@bf084632.47baa465]<http://www.abaninvestment.com>
From: Mustafa Karim
Sent: Sunday, April 25, 2021 3:10 AM
To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>
Cc: Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com>>; Mohamed Al Makhzoumi <Mohamed.AlMakhzoumi@gcg-es.com<mailto:Mohamed.AlMakhzoumi@gcg-es.com>>
Subject: RE: Adrenalin Access Issue
Dear Elton
Greetings...
Kindly assist with my Adrenalin login user name or password, for I can't login to it recently for the subject of Goal settings.
Please note that the user name and password that you send me before was working suitably until now. Please advise.
Best regards.
Mustafa
[cid:image001.jpg@01D739B3.2FC4E100]<https://www.gcg-es.com/>
[cid:image002.png@01D739B3.2FC4E100]<https://www.linkedin.com/company/gcg-engineering-serv/>
WWW.GCG-ES.COM<http://WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM>>
MUSTAFA KARIM
Sen. Technical Engineer – Iraq
M:+964 79 05999305
PO Box:10001, Baghdad, Iraq
[cid:image003.png@01D739B3.2FC4E100]<https://www.gcg-es.com/>
________________________________________
From: Elton Dasilva
Sent: Wednesday, March 3, 2021 3:15 PM
To: Mustafa Karim
Cc: Tariq AlHosani; Shaula Murcia
Subject: RE: Adrenalin Access Issue
Dear Colleague,
Welcome to Adrenalin HRMS. To log in just click the below links;
https://hrportal.ghobash.com/Adrenalin/
Please take note of your login details:
Employee /User ID: 1900
Password: 84199465
[cid:image136592.PNG@ad49a7d1.4393f160]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imageb65b86.PNG@1fe66bf5.4998dbc9]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM>>
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image44b5a9.JPG@cef9e569.4d94aecc]<http://www.abaninvestment.com>
From: Shaula Murcia
Sent: Wednesday, March 3, 2021 3:50 PM
To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com%3cmailto:Elton.Dasilva@abaninvestment.com>>>
Cc: Mustafa Karim <mustafak@gcg-es.com<mailto:mustafak@gcg-es.com<mailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com>>>; Tariq AlHosani <Tariq.AlHosani@jumanenergy.com<mailto:Tariq.AlHosani@jumanenergy.com<mailto:Tariq.AlHosani@jumanenergy.com%3cmailto:Tariq.AlHosani@jumanenergy.com>>>
Subject: RE: Adrenalin Access Issue
Dear Elton,
Kindly assist.
Regards,
Shaula
[cid:image001.png@01D71048.7E18E750]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image002.png@01D71048.7E18E750]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM>>>
SHAULA MURCIA
HR Coordinator
T: +971 4 5961800 | Ext: 5024
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image003.jpg@01D71048.7E18E750]<http://www.abaninvestment.com>
From: Tariq AlHosani
Sent: Wednesday, March 3, 2021 9:47 AM
To: Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com%3cmailto:Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com%3cmailto:Shaula.Murcia@abaninvestment.com%3cmailto:Shaula.Murcia@abaninvestment.com%3cmailto:Shaula.Murcia@abaninvestment.com>>>>
Cc: Mustafa Karim <mustafak@gcg-es.com<mailto:mustafak@gcg-es.com<mailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com<mailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com>>>>
Subject: RE: Adrenalin Access Issue
Dear Shaula,
Can you help him please.
Thanks
[cid:image004.png@01D71048.7E18E750]
A Ghobash Group Company
[cid:image005.png@01D71048.7E18E750]<https://www.linkedin.com/company/juman-energy-group>
WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM%3chttp:/WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM%3chttp:/WWW.JUMANENERGYGROUP.COM%3chttp:/WWW.JUMANENERGYGROUP.COM%3chttp:/WWW.JUMANENERGYGROUP.COM>>>
TARIQ ALHOSANI
HR & Admin - Head
M:+971 55 5934443 | T: +971 2 4196900 | Ext: 7171
PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE
[cid:image006.png@01D71048.7E18E750]
From: Mustafa Karim
Sent: Tuesday, March 2, 2021 7:17 PM
To: Tariq AlHosani
Cc: Sami Talib Mohammed
Subject: RE: Adrenalin Access Issue
Dear Tariq
I hope this email find's you well.
Kindly advise with Adrenalin login problem that I am facing now. I believe that I need a user name and a password from your side to be able to login, same as what happened with Sami before.
My deepest regards.
Mustafa
[cid:image007.jpg@01D71048.7E18E750]<https://www.gcg-es.com/>
[cid:image005.png@01D71048.7E18E750]<https://www.linkedin.com/company/gcg-engineering-serv/>
WWW.GCG-ES.COM<http://WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM>>>
MUSTAFA KARIM
Sen. Technical Engineer – Iraq
M:+964 79 05999305
PO Box:10001, Baghdad, Iraq
[cid:image008.png@01D71048.7E18E750]<https://www.gcg-es.com/>
________________________________________
From: Shabeer Muhammad Ali
Sent: Tuesday, March 2, 2021 1:56 PM
To: Mustafa Karim
Cc: Sami Talib Mohammed
Subject: RE: Adrenalin Access Issue
Dear Mustafa,
Regarding Login details kindly contact HR department.
[cid:image80adac.PNG@35e28309.4f9d27df]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagec2a2f8.PNG@4a3f1d6d.439b03f1]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM%3chttp:/WWW.ABANINVESTMENT.COM>>>
SHABEER MUHAMMAD ALI
IT Infrastructure Administrator
M:+971 50 8093686 | T: +971 4 5961800 | Ext: 5209
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagee5f897.JPG@baa22428.4a8c0e95]<http://www.abaninvestment.com>
From: Mustafa Karim <mustafak@gcg-es.com<mailto:mustafak@gcg-es.com<mailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com<mailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com%3cmailto:mustafak@gcg-es.com>>>>
Sent: Tuesday, March 2, 2021 2:49 PM
To: Shabeer Muhammad Ali <Shabeer.Ali@abaninvestment.com<mailto:Shabeer.Ali@abaninvestment.com<mailto:Shabeer.Ali@abaninvestment.com%3cmailto:Shabeer.Ali@abaninvestment.com<mailto:Shabeer.Ali@abaninvestment.com%3cmailto:Shabeer.Ali@abaninvestment.com%3cmailto:Shabeer.Ali@abaninvestment.com%3cmailto:Shabeer.Ali@abaninvestment.com>>>>
Cc: Sami Talib Mohammed <STalib@gcg-es.com<mailto:STalib@gcg-es.com<mailto:STalib@gcg-es.com%3cmailto:STalib@gcg-es.com<mailto:STalib@gcg-es.com%3cmailto:STalib@gcg-es.com%3cmailto:STalib@gcg-es.com%3cmailto:STalib@gcg-es.com>>>>
Subject: Adrenalin Access Issue
Dear Shabeer
I hope this email find's you well.
Kindly advise with Adrenalin login problem that I am facing now. I believe that I need a user name and a password from your side to be able to login, same as what happened with Sami before.
My deepest regards.
Mustafa
[cid:image001.jpg@01D70F74.2AD20970]<https://www.gcg-es.com/>
[cid:image002.png@01D70F74.2AD20970]<https://www.linkedin.com/company/gcg-engineering-serv/>
WWW.GCG-ES.COM<http://WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM<http://WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM%3chttp:/WWW.GCG-ES.COM>>>>
MUSTAFA KARIM
Sen. Technical Engineer – Iraq
M:+964 79 05999305
PO Box:10001, Baghdad, Iraq
[cid:image003.png@01D70F74.2AD20970]<https://www.gcg-es.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| goal enabled | Product | Service Request | null | Performance Management | null | null | null | Closed | null |
FW: Asma Joining & contract |
Hi Mani,
Please update joining date for below employee to 13th Sep 2020.
5448 ^ Asma Musse Farah
[cid:image1dc23a.PNG@b8df06cd.49aada91]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image63eafa.PNG@b538d443.4a9de5db]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image4f8265.JPG@d69afaa6.4dabd326]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: LeeAnna Nussbaumer
Sent: Sunday, April 25, 2021 12:41 PM
To: Elton Dasilva <Elton.Dasilva@abaninvestment.com>; Amit Sangha <Amit.Sangha@abaninvestment.com>
Cc: Mona-Liza P. Villadelgado <Monaliza.Perez@abaninvestment.com>
Subject: RE: Asma Joining & contract
Dear Elton;
Kindly update her commencement date as 13. September 2020 as per Maher’s request.
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image004.png@01D739D0.4DDF4E60]
[cid:image005.png@01D739D0.4DDF4E60]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
From: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>
Sent: Sunday, April 25, 2021 12:39 PM
To: LeeAnna Nussbaumer <LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>>; Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>>
Cc: Mona-Liza P. Villadelgado <Monaliza.Perez@abaninvestment.com<mailto:Monaliza.Perez@abaninvestment.com>>
Subject: FW: Asma Joining & contract
Importance: High
Dear Lee-Anna,
We have received below request from Mr. Maher to update the joining date for Asma to 13th Sep 2020. She was temporarily working with Makeen from 13th Sep’21 to 2 Jan’21 before she was on-boarded as permanent employee 3rd Jan’21 onwards.
She continues to be on GCG visa after her termination on 15th July’20.
[cid:image006.png@01D739D0.4DDF4E60]<http://www.abaninvestment.com/>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image007.png@01D739D0.4DDF4E60]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image008.jpg@01D739D0.4DDF4E60]<http://www.abaninvestment.com/>
| DOJ change | Product | Service Request | null | Salary | null | null | null | Closed |
resolved
[cid:image53818f.PNG@250fdc04.44a40f22]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image712317.PNG@8f2b429a.4295b9a8]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image934475.JPG@b373a90f.4baf17af]<http://www.abaninvestment.com>
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