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Leave Proration
How does the system calculate leave for colleagues based on their joining date? How does the proration work in the system?
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Product
Clarification
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Absence, Time and Attendance
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sheralyn Racheal Ireland, Please join the below session link. https://fastsupport.gotoassist.com/261702583 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Sheralyn Racheal Ireland, Yesterday, we have not connected the session. Kindly join the below session link. https://fastsupport.gotoassist.com/431995472 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, HI Rumana, Thank you for your call, sorry im in a meeting now. Please close the ticket, will connect later Thanks & regards, Sheralyn Ireland McKinsey & Company, Inc. | 10 Floor, "Zenith" Ascendas International Techpark, C.S.I.R Road,Taramani | 600 113 Chennai | India Direct 04442265172 | Internal 8715172 sheralyn_racheal_ireland@mckinsey.com
Unable to download the salary register for current month
Unable to download the salary register for current month
Report server is restarted
Product
Clarification
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Salary
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Santanu Roy Chowdhury, Please attach the screenshot when trying to generate the salary register for the current month. ​so, we can help you to provide the solution. ​ Abirami K, Hi, Here is the screenshot. [cid:image001.jpg@01D73C1A.98849140] Thanks & Regards Santanu RoyChowdhury Human Resources Acclaris Business Solutions Private Limited (A Willis Towers Watson Company) , Here it is, Hi Santanu Roy Chowdhury, Please connect to the below link with application and database server https://fastsupport.gotoassist.com/ Key:823054778 Abirami K, this is closed, Hi Santanu Roy Chowdhury, As per the discussion with your internal team ,suggested to restart the report server and now you can check the report and update us in case of any clarification. ​ Abirami K
Re: Timesheet issues
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Jay Associate is not able to fill the timesheet on 16th Mar 2021. 1WL Phani Kumar Achanti Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Thu, Apr 8, 2021 at 11:35 AM Karthick Latcham iSEEC < karthick.latcham@intellectdesign.com> wrote: > Dear Balaji, > > Phani Kumar Achanti(1WL) is not able to enter the timesheet on 16th march > neither in C06977 or C27002. > Kindly help to resolve the issue pls. > > On Thu, Apr 8, 2021 at 11:31 AM Phani Achanti iSEEC < > phani.achanti@intellectdesign.com> wrote: > >> Hi Karthick , >> >> As discussed I am able to use the Project Code C06977 on 15th but not on >> 16th , and in the same way I am able to use Project Code C27002 from 17th >> but not on 16th . >> >> So please help me to use the project code on 16th Mar 2021. >> >> Thanks in advance for the help. >> >> -- >> Thanks & Regards, >> Phani Kumar A >> > > > -- > Regards > Karthick L > ISEEC PMO > +91-9944432719 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification provided
Product
Clarification
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Timesheet Management
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Closed
Hi Balaji Damodaran, ​We will check the reported issue on timesheet of the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, Post analysis we understood that the mentioned associate has joined on 12 MAR 2021 only and the project was allocated from 17TH MAR only. ​ Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Need to Updated Confirmation Effective Date
Dear Vijaya, Please find the attachment and update the "Confirmation Date" in Adrenalin. Employee Id Employment Status Confirmation Date 16558 Confirmed 01-Apr-21 16002 Confirmed 01-Apr-21 15763 Confirmed 01-Apr-21 15591 Confirmed 01-Apr-21 16517 Confirmed 01-Apr-21 15775 Confirmed 01-Apr-21 16003 Confirmed 01-Apr-21 16717 Confirmed 01-Apr-21 15470 Confirmed 01-Apr-21 16330 Confirmed 01-Apr-21 16627 Confirmed 01-Apr-21 16655 Confirmed 01-Apr-21 16693 Confirmed 01-Apr-21 15851 Confirmed 01-Apr-21 15371 Confirmed 01-Apr-21 16565 Confirmed 01-Apr-21 16512 Confirmed 01-Apr-21 16706 Confirmed 01-Apr-21 16599 Confirmed 01-Apr-21 16497 Confirmed 01-Apr-21 16306 Confirmed 01-Apr-21 16540 Confirmed 01-Apr-21 16622 Confirmed 01-Apr-21 16328 Confirmed 01-Apr-21 16594 Confirmed 01-Apr-21 16030 Confirmed 01-Apr-21 15615 Confirmed 01-Apr-21 16642 Confirmed 01-Apr-21 16460 Confirmed 01-Apr-21 16534 Confirmed 01-Apr-21 15102 Confirmed 01-Apr-21 16734 Confirmed 01-Apr-21 16509 Confirmed 01-Apr-21 15033 Confirmed 01-Apr-21 15378 Confirmed 01-Apr-21 15445 Confirmed 01-Apr-21 15353 Confirmed 01-Apr-21 16345 Confirmed 01-Apr-21 14967 Confirmed 01-Apr-21 16068 Confirmed 01-Apr-21 16197 Confirmed 01-Apr-21 15953 Confirmed 01-Apr-21 14180 Confirmed 01-Nov-20 Thanks, Sandip Chanda 8585059226
confirmation date updated from the back end
Product
Service Request
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Employee Information
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will update the confirmation date of the attached employees and confirm from our end. Thanks and Regards Vijayakumar k, Hi Sandip Chanda, As per request, We have updated the confirmation date of the reported employees from our end, ​ Kindly check from your end and share feedback. Thanks and Regards Vijayakumar k
Goal Setting transaction not visible in approvers workflow
Dear Team, Please assist here, ECN 67719  has submitted Goal Setting transaction, but approver-47052  is unable to view the transaction. Please check the disconnect and assist. Regards, Chaitali
Data correction
Customization
Data Correction
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Performance Appraisal
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Zoom 3.6.0; wbx 1.0.0; wbxapp 1.0.0; rv:11.0) like Gecko seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, We will analyse the concern raised on Goal setting form not getting displayed under approver and will share the updates with you.. Thanks and Regards, Dhivya . V, Hi Rinoy Sebastin, As discussed over call, Please connect the below zoom link and share the server to check the below issue.   Join Zoom Meeting https://us02web.zoom.us/j/81353428575?pwd=ZmR6WHI5QnZvZUJjeDcxYlNqeHpIQT09   Meeting ID: 813 5342 8575 Passcode: EfAS5S Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Rinoy Sebastin, As discussed over call, please check the ECN 67719  has submitted Goal Setting transaction got approved andthe goals are uploaded as approved. Please check and provide your feedback. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Spot section update in HRIS
Hi, Pls note I have upload some images in Spot section in HRIS,kindly review and update it and confirm once it done.
We have copied the uploaded images to another application server and synched. Please check from your end and let us know.
Product
Clarification
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Employee Information
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, We will check on the reported query and update you. ​ ​ Regards, Veerapandian R, Hi Vasudev Tyagi, We have copied the uploaded images to another application server and synched. Please check from your end and let us know. Regards, Veerapandian R
Urgent - Bug in Income tax calculation
Dear Niraikalai, Please be informed the tax should be zero inspite of that the income tax has been calculated. PFA the tax computation sheet. we got struck in the payrolls because of this.  
Done the changes.
Product
Configuration
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Pay process
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.49 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Samuel George, Requesting you to connect the below link ​https://fastsupport.gotoassist.com/333685774, Hi Samuel George, ​ As discussed over the call on Friday, We have changed the one-time tax configuration. Please run the pay process and confirm the same.
ESIC contribution has not deducted for ESIC covered employee
 Hi Team,  ESIC contribution has not deducted for the employees covered in the ESIC.
formula is changed
Product
Configuration
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Salary
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lishma Soni, Please connect to the below link and showcase the issue https://fastsupport.gotoassist.com/ Key:528138666 ​ Abirami K, Hi Lishma Soni, Incentive component is removed in the formal from the component Aesigross, After doing the pay process you're able to get the correct value. ​ ​ Abirami. K, Issue resolved,thanks.
CTC Upload is effecting
Hi, Please find attachment, We are uploading CTC for few employees ( 4 (New Join) + 2 (Salary Revision)) I request you to check at the earliest because we are now working on April Salary.
Clarification provided for new ctc not reflected in the salary register
Product
Clarification
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Salary
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home created_by: 2043097497860 time: 2021-04-29 17:49:32 +0530, New Joinee salary is not showing in people connect.   Also 2 salary revision are not reflecting. Their salary is showing as old salary, even after uploading data. EMPLOYEE CODE EMPLOYEE NAME DOJ     11599 Shahrukh Abdul Kadar Shaikh 05-Apr-21 New Joinee Salary details not showing 11602 Atul Arun Mhatre 05-Apr-21 New Joinee Salary details not showing 11438 Tanu Aghi 04-Jan-21 Salary revision revised salary not showing 11597 Nikhil Singh 01-Apr-21 New Joinee Salary details not showing 11628 Radhika Kakkar 19-Apr-21 New Joinee Salary details not showing 5456 Shravan Vanvas Jaiswal 28-Nov-14 Salary revision revised salary not showing 1559 Priya Candrakant Parab 26-Feb-11 Old employee Salary details not showing   -Swapnil 8329295434, Hi Swapnil, Please find the below URL to join us through the Zoom connection. https://us02web.zoom.us/j/87461478161?pwd=Y2J6MERwK2RDZWpoS0dvOURsYlJVQT09 ​ Regards Prakash, Hi Prakash, I am not able to give you Access from my end. I suggest, we should do this tomorrow early. Swapnil Tawre | HR Advisor T : +91-22-6190 7310 |M : 7045597291 www.anitadongre.com<http://www.anitadongre.com/> House of Anita Dongre Pvt. Ltd. Plot No R 847/1/1, TTC Ind. Area, MIDC, Rabale, Navi Mumbai, India – 400701 Anita Dongre: Facebook<https://www.facebook.com/anitadongre> | Instagram<https://www.instagram.com/anitadongre> Anita Dongre Grassroot: Facebook<https://www.facebook.com/AnitaDongreGrassroot> | Instagram<https://www.instagram.com/anitadongregrassroot/> Global Desi: Facebook<https://www.facebook.com/myglobaldesi> | Instagram AND: Facebook<https://www.facebook.com/stylebyand/> | Instagram<https://www.instagram.com/stylebyand/> , Hi Swapnil, Please go to the "Salary changes After cut off" form ​ Select the employee code and put a tick mark in the left-hand side check box and click "Move" button. Once done the above activity and do they pay process the employee's new CTC will be reflected in the salary register. Regards Prakash ​, Hi Prakash, Now only 1 employee CTC not showing correctly.(Highlighted in Red) Request to do ASAP EMPLOYEE CODE EMPLOYEE NAME DOJ 11599 Shahrukh Abdul Kadar Shaikh 05-Apr-21 New Joinee Salary details not showing 11602 Atul Arun Mhatre 05-Apr-21 New Joinee Salary details not showing 11438 Tanu Aghi 04-Jan-21 Salary revision revised salary not showing 11597 Nikhil Singh 01-Apr-21 New Joinee Salary details not showing 11628 Radhika Kakkar 19-Apr-21 New Joinee Salary details not showing 5456 Shravan Vanvas Jaiswal 28-Nov-14 Salary revision revised salary not showing 1559 Priya Candrakant Parab 26-Feb-11 Old employee Salary details not showing Swapnil Tawre | HR Advisor T : +91-22-6190 7310 |M : 7045597291 www.anitadongre.com<http://www.anitadongre.com/> House of Anita Dongre Pvt. Ltd. Plot No R 847/1/1, TTC Ind. Area, MIDC, Rabale, Navi Mumbai, India – 400701 Anita Dongre: Facebook<https://www.facebook.com/anitadongre> | Instagram<https://www.instagram.com/anitadongre> Anita Dongre Grassroot: Facebook<https://www.facebook.com/AnitaDongreGrassroot> | Instagram<https://www.instagram.com/anitadongregrassroot/> Global Desi: Facebook<https://www.facebook.com/myglobaldesi> | Instagram AND: Facebook<https://www.facebook.com/stylebyand/> | Instagram<https://www.instagram.com/stylebyand/> , Hi Prakash,   Now only 1 employee  CTC not showing correctly.(Highlighted in Red)   Request to do ASAP   EMPLOYEE CODE EMPLOYEE NAME DOJ     11599 Shahrukh Abdul Kadar Shaikh 05-Apr-21 New Joinee Salary details not showing 11602 Atul Arun Mhatre 05-Apr-21 New Joinee Salary details not showing 11438 Tanu Aghi 04-Jan-21 Salary revision revised salary not showing 11597 Nikhil Singh 01-Apr-21 New Joinee Salary details not showing 11628 Radhika Kakkar 19-Apr-21 New Joinee Salary details not showing 5456 Shravan Vanvas Jaiswal 28-Nov-14 Salary revision revised salary not showing 1559 Priya Candrakant Parab 26-Feb-11 Old employee Salary details not showing, Hi Prakash, Please call back on the same. We are awaiting for the salary process. Swapnil Tawre | HR Advisor T : +91-22-6190 7310 |M : 7045597291 www.anitadongre.com<http://www.anitadongre.com/> House of Anita Dongre Pvt. Ltd. Plot No R 847/1/1, TTC Ind. Area, MIDC, Rabale, Navi Mumbai, India – 400701 Anita Dongre: Facebook<https://www.facebook.com/anitadongre> | Instagram<https://www.instagram.com/anitadongre> Anita Dongre Grassroot: Facebook<https://www.facebook.com/AnitaDongreGrassroot> | Instagram<https://www.instagram.com/anitadongregrassroot/> Global Desi: Facebook<https://www.facebook.com/myglobaldesi> | Instagram AND: Facebook<https://www.facebook.com/stylebyand/> | Instagram<https://www.instagram.com/stylebyand/>
Share PMS reports to Astrid
Share below reports to Astrid. Goals Summary Report All Score
Sending reports to HR team on behalf of Gyanamayee.
Customization
Service Request
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Performance Appraisal
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null
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Closed
created_by: 2043020884409 time: 2021-04-29 12:17:33 UTC, Hi Gyanamayee, Please find attached reports shared to Astrid over email as requested. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Reversal for Annual Review
Reverse form for below employee   900512 Anil Kumar Gupta
Service request
Customization
Service Request
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Performance Appraisal
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null
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Closed
created_by: 2043020884409 time: 2021-04-29 12:16:17 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Goal sheet issue Nidhi Sharma (P0012)
Nidhi Sharma (P0012) not able to submit Goal setting
Clarification
Customization
Clarification
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Goal Management
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, While checking in the Manage Template form, for the position - "Central Support Manager - Collections" in which the Employee - Nidhi Sharma (P0012)  is mapped there is no template defined. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, there is no mapping in the "Template Mapping" for the below position - Central Support Manager - Collections.  Attached the screenshot for your reference. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181,   Said position has been added by HR team in "Template Mapping" please check now  , Hi Pratap Singh, The goal has been initiated for the  Employee - Nidhi Sharma (P0012)  and please check the goal setting form and save/submit in the form. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Nidhi Sharma not able to add PAT, refer to attachment , Hi Pratap Singh, Post checking, the employee - Nidhi Sharma (P0012)  has submitted the goal setting form and it is pending for approval. Please check in the "Goal setting" form and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Inactive employees are not appearing in one excel sheet
In salary register Inactive employees are not appearing in one excel sheet
Salary Hold is YES
Product
Data Correction
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Payroll Management
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null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi team, Settlement employees are not reflecting in the Salary register , Hi Divya N, Please join the below session link. https://fastsupport.gotoassist.com/638023982 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, As discussed over the phone, you have chosen the salary hold as Immediate in Final Closure which means the salary will hold from current month. Hence the employees are shown in the salary hold sheets. Now we have made the salary hold as No in the back end they're coming in the first sheet. For BA253, you have not uploaded the CTC in system so the employee is not getting displayed. Hence we have done the CTC upload and did the settlement entry in system. Post that, he also reflecting in salary register. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
FW: Please Check This Neeraj Ji
Dear Team, Please do the needful. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) www.globecapital.com fbn-02.png From: Neeraj Bhardwaj [mailto:neerajbhardwaj@globecapital.com] Sent: Thursday, April 29, 2021 3:21 PM To: 'Vikas Kumar'; 'Anoop Singh' Subject: FW: Please Check This Neeraj Ji Please refer the screen shot and get it resolved Neeraj Bhardwaj Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.535) www.globecapital.com fbn-02.png From: Smriti Loria [mailto:smritiloria@globecapital.com] Sent: Thursday, April 29, 2021 9:31 AM To: neerajbhardwaj@globecapital.com Subject: Please Check This Neeraj Ji -- Regards, Smriti Loria Assistant Manager-Administration Globe Capital Market Limited 609, Ansal Bhawan, 16 K G Marg New Delhi-110001 Ph. No. +91 30412345 Ext: 224 Mb. No. +91 8448282182
Did some cleanup with regard to mismatch in balance of leave request form and leave balance report.
Product
Clarification
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Absence, Time and Attendance
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null
null
Closed
Hi Anoopsingh, We understand that the below error is thrown in the Leave. We will share the connection check the issue and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Anoopsingh, We have taken the connection and leave issues has been resolved. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Goal sheet issue
Not able to submit goal setting Rajat Gupta 
Data correction
Customization
Data Correction
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, The goal has been reset and reinitiated the goals for the Employee - P0336 ^ Rajat Gupta. Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Goal sheet of Atish Jadkar P0860
Goal sheet of Atish Jadkar P0860 to be updated as Branch Credit Manager.   Currently, it is updated as MCSOP
Data correction
Customization
Data Correction
null
Goal Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, Please check now as we have reinitiated the goals Atish Jadkar P0860 to be updated as Branch Credit Manager.  Kindly check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Attendance Regularization form missing from TL's view
Attendance Regularization form missing from TL's view FMNO - 90767
AR is moved to Inqueue .
Product
Clarification
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Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sheralyn Racheal Ireland, As per the query , we have understood that AR Please join this session https://fastsupport.gotoassist.com/274723047, Hi Sheralyn Racheal Ireland, As informed over the call, Employee AR is now in pending with the approver and requested you to do the pending approvals. Since transaction is in queue you are unable view it . Once we cleared it Approver is able to view the AR request . Kindly check the same and update us in case of clarification
Re: Adrenalin issue
​Hi Amit, We are looking into this, will check out the current set up and share you the feedback shortly. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ From: Amit Sangha <Amit.Sangha@abaninvestment.com> Sent: Thursday, April 29, 2021 1:56 PM To: Saravanan Mani Cc: Nidheesh Prabhakaran; Ask Adrenalin; Venkateswaran C; Mona-Liza P. Villadelgado; Tom Ward; Kritika Kumar Subject: FW: Adrenalin issue [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan-Mona needs to have access to all companies in our setup except Crave. Can you please ensure this is done urgently if there is an issue with setup as we are facing a lot of issues. Regards, Amit Sangha [cid:image3d0c4d.PNG@5e0b0d36.4688390e]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image736cfc.PNG@b428cf56.4d933533]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8d9b34.JPG@ef7b9128.42926cd1]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Mona-Liza P. Villadelgado Sent: Thursday, April 29, 2021 12:23 PM To: Amit Sangha Cc: Shaula Murcia; Tom Ward; Kritika Kumar Subject: Adrenalin issue Dear Amit, Could you please check if I am map under Pyramids/Ability as I generated the report to check (please see attached) and Pyramids is not available in my list. Please guide if I run the correct report to verify employees got all the access or do I need to run other report? All new joiners except for blue collared workers etc are being mapped with adrenalin access; however, these issue was raised to adrenalin long time back and not sure if this has been resolved. I will follow-up again with them today and raised in the portal to get clarity on this. They have advised that upon creation of new joiner just have the tick mark under “Map employee to Default user group” and automatically access will be provided to new employee. (please refer to the attached) Will review this. Thank you. Regards, Mona [cid:image001.png@01D73CF1.01C65900]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73CF1.01C65900]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73CF1.01C65900]<http://www.abaninvestment.com> From: Amit Sangha Sent: Wednesday, April 28, 2021 1:16 PM To: Mona-Liza P. Villadelgado Cc: Shaula Murcia; Tom Ward; Kritika Kumar Subject: RE: Adrenalin issue Hi Mona-please ensure to add new employees to all the self service modules at the time of joining. The only exception should be blue collared workers of EE&I or drivers/office boys in other businesses. Rest all staff should have access to Social, Performance, workforce, Zolog etc..in absence of even one of these, the employees are not able to receive communications or able to set goals. Kritika had a session with Pyramids wherein they complained that none of them could see the social page which announces trainings. Please resolve this for all missing cases asap. Regards, Amit Sangha [cid:image001.png@01D73CF1.01C65900]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73CF1.01C65900]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73CF1.01C65900]<http://www.abaninvestment.com> From: Kritika Kumar Sent: Wednesday, April 28, 2021 12:11 PM To: Mona-Liza P. Villadelgado Cc: Amit Sangha Subject: FW: Adrenalin issue Dear Mona, Please activate the performance management tab for Abdul Shefin and Vivekananadhan. Thanks, Kritika [cid:image001.png@01D73CF1.01C65900]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73CF1.01C65900]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73CF1.01C65900]<http://www.abaninvestment.com> From: Vivekanandhan Vasudevan Sent: Wednesday, April 28, 2021 11:30 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Cc: Haja Muhaideen <haja@e-i-emirates.com<mailto:haja@e-i-emirates.com>> Subject: Adrenalin issue Good day Ms.Kritika, Performance management TAB is not accessible through my login. Below attached is the screen shot of the same. Kindly do the needful. Safe Regards[cid:image001.png@01D73C22.DF115A50] [cid:image112382.PNG@31a6c90b.42afe0c8]<https://www.e-i-emirates.com/> A Ghobash Group Company [cid:image6e260f.PNG@2f38822c.4b92766e]<https://www.linkedin.com/company/e-&-i-emirates-llc> WWW.E-I-EMIRATES.COM<http://WWW.E-I-EMIRATES.COM> VIVEKANANDHAN VASUDEVAN HSE Officer M:+971 56 1749747 | T: +971 2 3107000 | Ext: PO Box:41708, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi [cid:image6f66f4.PNG@98d392d0.43b41b7c]<https://www.e-i-emirates.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
access has been enabled
Product
Configuration
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Workflow
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Closed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-please confirm if this is closed. This is priority for us to ensure new employees are configured properly and able to access the tool without the issues stated below. Regards, Amit Sangha [cid:imagef37fb5.PNG@88ab384f.49be282a]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imageccde9e.PNG@bf791d04.43aab243]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagef5c158.JPG@0f5ff74c.4dad1857]<http://www.abaninvestment.com> , ​Hi Amit, We have enabled necessary access to Mona to all OU's expect Crave OU. All the employees who have default map to self user access, will have the Goal Setting form access provided their Position should be mapped in the Cluster(KPI). Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
Goal setting final check - 29-04-21
Dear Gowtham, Pls check goals setting 21-22 and also all reports. We are launching goal setting on 1st May. Gyanamayee Swain HR IT Consultant [Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0] Godrej Tyson Foods Limited Godrej One,3rd Floor, Pirojshanagar I Eastern Express Highway I Vikhroli (E) I Mumbai - 400079 I India I [http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC] [http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg] "> ________________________________ *************************************************************** DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error. GODREJ GROUP OF COMPANIES ***************************************************************
PMS setup assistance & verification. And back end initiation of PMS.
Customization
Service Request
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Calendar Setup
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Closed
Hi Gyanamayee, As requested, we have verified and executed the PMS initiation scheduler via the back end. It has been initiated for 589 eligible employees as per the configuration. The same was confirmed from your end by referring to "Goal Setting Status Report". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
Leave Encashment
For APL19628 Separation activity started and all the approvals are approved after completion of Final Closure his EL balance is auto encashed but in leave configuration it is updated as No
Patch - QA_132_ADL_2009_16075, QA_573_ADL_2009_18458
Product
Data Correction
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Absence, Time and Attendance
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null
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As disucssed over call, For APL19628 Separation activity started and all the approvals are approved after completion of Final Closure his EL balance is auto encashed but in leave configuration it is updated as No​. We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vidyasagar, As discussed over call, we cannot find the Auto Leave encashment in the log for the Employee -  APL19628 as we cannot backtrack the issue. Please help us if any separation case in pending for the Final closure approval. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vidyasagar, As discussed over call, we have deployed the patch for the below issue been identified in the product code level while validating the auto leave encashment configuration. Please check and provide your feedback. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Weekly off status is not displayed for 17,18,24 and 25th April 2021
employee weekly Off status is not visible Best Regards Mitrapal R B
scheduler services is stopped
Product
Clarification
null
Absence, Time and Attendance
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mitrapal R B, Please join the below session link. https://fastsupport.gotoassist.com/565472628 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mitrapal R B, When checking the reported query from our end, Aes_Scheduler services has been stopped in the Application Server due to which the weekly off and holiday has not run. Now we have run for the back dated. Kindly check the same and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Remarks saved by Approver
Need remark details saved by Approver.
Clarification.
Product
Clarification
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Performance Appraisal
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null
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Closed
created_by: 2043097241383 time: 2021-04-29 09:55:51 UTC, Hi Minal, ​ ​Request you to refer Goals summary report to check remarks details saved by Approver. Please check and revert for further clarification.  ​ Regards, Judhistira.M, Hi Minal, ​ As discussed, approver's remark details are available in  Goal summary report. Hence updating the ticket status as resolved.  Please revert for further clarification. ​ Regards, Judhistira.M , Thanks! Regards, Minal Ambre Manager - Human Resources [cid:image002.png@01D73DAC.34C71310]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-45101000 | Ext: 1183 | Mob: +91-9769698679 | Web: www.nbhcindia.com<http://www.nbhcindia.com/> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries & grievances related to NCDEX / NCCL and BSE / ICCL, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited. Company reserves the right to monitor all communications. , Done Thanks! Regards, Minal Ambre Manager - Human Resources [cid:image002.png@01D74198.54E7F0C0]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-45101000 | Ext: 1183 | Mob: +91-9769698679 | Web: www.nbhcindia.com<http://www.nbhcindia.com/> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries & grievances related to NCDEX / NCCL and BSE / ICCL, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited. Company reserves the right to monitor all communications.
Resignation pending to be moved to next level
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Srujana, 803547 - SHRADHA AGARWAL's resignation is pending for approval with 805043 - NAVNEET AGARWAL. Please remove this from Navneet Agarwal and map it to Shiza Ansari (803524) for approval. Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D73D0B.9EF06C10] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
actor id changed
Product
Data Correction
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Employee Information
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null
null
Closed
Hi Sonali, As per request, We have changed the actor 805043   to 803524 from our end. Kindly check your end and share feedback. Thanks and Regards Vijayakumar k, Hi Vijay, 803524 approved her resignation and again it went for approval to 805043 – this is incorrect. After 803524 approved, it should go to final level approval which is 805001(payrollfac). Please get this done ASAP. Regards Harsha J , Hi Sonali, ​ As discussed over the call, Again we have changed the actor from our end, kindly check your end and share feedback. Thanks and Regards Vijayakumar k
Not able to change 3004 to 1244
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, Please look into it. [cid:image001.png@01D73D1E.D341B150] Regards, Radhakrishnan (RK) [cid:image002.png@01D73D1E.D341B150] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Setup HRMS
null
null
null
Closed
Hi Radhakrishnan Ganesan, Can you please try now to create the employee , We have configured based on your request. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856, Hi Deepan, Issue with IC now. [cid:image001.png@01D73D22.7F90D6E0] Regards, Radhakrishnan (RK) [cid:image002.png@01D73D22.7F90D6E0] , Hi Radhakrishnan Ganesan, Please try with "MUHAMAD KAIHJAL BIN JANUDIN" which is available in system not "MOHAMAAD KAIHJAL BIN JANUDDIN" for capturing reemployment  status. Post that create the employee. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856
Error in self Appraisal
There is an error in self appraisal process. Please advice us to correct this.
Self Appraisal L3 report
Product
Clarification
null
Performance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12739, Hi Senthil kumar M S, As discussed over the call, We have requested team to get the Self Appraisla L3 report  to fetch the details of what Level 3 approver provided . Please check the same and update us in case of clarification.
Access Details - Deeba Mirza, Arya Niar , Nazia Begum
 Hi Rumana, Kindly request you to add Deeba Mirza to the list for receiving Record Resignation's and help desk query escalations. (Nazia wants to discuss on the same and will contact you tomorrow). For Arya/Nazia - they have tried to access the Adrenalin helpdesk ticket tool, but not receiving emails for access details . Please Look into the same. Regards, Judaea
clarification mentioned in ticket.
Product
Configuration
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Workflow
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, For the new support tool, for Arya and Nazia, the user name will be their Email ID and the Password is osb@12345. ​ Please ask both the user to login and change their password. We have logged in on behalf them it is successful. Ask them to do the login. ​ To add Deeba Mirza for Help Desk Escalation queries, you can add the user using the Held Desk Master form (Refer UM_HelpDesk Manual). ​ To get the Record Resignation notification is system, please follow the below steps. ​ 1. Navigate to Manage Role Player form, create the new role and add Deeba Mirza on the same and submit it. 2. Navigate to Module Role Mapping form choose the Module Name as Separation and tick the role name (which you have newly added and mapped Deeba Mirza on that role) 3. Navigate to Workflow Definition Master, choose the form name as Record Resignation and modify the workflow. (Refer Page NO : 149 in UM_ADMN manual for modifying the workflow) ​ Attaching the User Manual for your reference to get better clarifications. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Scheduler didn't run properly on few days for some employees
Employee ID Employee Name 101166 Nagaraj.S 108747 Aruna.R 111019 Premananth.K 108480 Abser.A 114357 Sivabalan V 117073 Sagar Gaurishankar Nashte 118468 Mohamed Yusuf.B 123252 Vignesh  S 118082 Sathishkumar.S 124019 Ramesh Raja A 123957 Hemant Prakash Patil For above employees, April month scheduler didn't run properly. Because of this LOP was not applied in certain days and salary is getting calculated. Kindly look into this priority 
CURRENT PERIOD NEGATIVE BALANCE limit is set as 55 in system
Product
Configuration
Leave Management
Absence
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Albert D, As per the query ,We have understood that Auto leave debit is not executed properly for these employees. We will check the same and update you the status., Hi Albert D, As discussed over the phone, please find the attached list of employees for whom the LOP has not deducted for the current month. We have taken the back up of Live DB and restored it in UAT to check the reported query. In lIve, we are running the LOP only for the reported employees. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Albert D, When checking the reported query from our end, we found that for LOP Leaves, the CURRENT PERIOD NEGATIVE BALANCE limit is set as 55 in system, which means for current year system will allow employees to utilize maximum of 55 LOP and they will not be able to take it more than that in system.  Because of this, the LOP has been missed out for employees. Post discussing with Mr. Jery we have made that configuration as unlimited in system. Requesting you to please verify the data for June Month LOP and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Albert D, We have checked the data for the May - June month LOP and there is no employees left out of LOP in system. Requesting you to validate the data once again from your end and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Albert D, We have checked the data for the May - June month LOP and there is no employees left out of LOP in system. Requesting you to validate the data once again from your end and update the status. ​ The reported issue occurred because the CURRENT PERIOD NEGATIVE BALANCE limit is set as 55 in system, which means for current year system will allow employees to utilize maximum of 55 LOP and they will not be able to take it more than that in system.  ​ Because of this, the LOP has been missed out for employees. Post discussing with Mr. Jery we have made that configuration as unlimited in system. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Not able to update Bank account number
Not able to update Bank account number
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null
null
null
null
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home
Transaction Pending Error
For APL19628 in Final Closure we are facing the issue  Transaction Pending for approval
Sepration Pullback is pending so
Product
Clarification
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, As discussed ove call, we will check for the Employee -  APL19628 in Final Closure form that while submitting it is showing the "Transaction Pending for approval ". We will connect to the ultra viewer, check  and update you on prioirty. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Vidyasagar, As discussed over call, the Employee - APL19628  has raised the resignation Pullback and it is pending with Approver - APL00254. ​ Please reject the Pullback transaction that was raised by the Employee - APL19628 in the "Forms Pending for your Approval" form. Please check submiting the Final closure form and provide your feedback. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
HRMS - Record resignation : Resignation reason update
  Hello team, Please find the list of Resignation Reason which needs to be updated under Record Resignation on HRMS. Request you to remove all the current resignation reasons and update the below shortlisted reasons only in the drop down. Resignation Reasons Dissatisfaction with Compensation/Increment Dissatisfaction with Employee Engagement  Dissatisfaction with growth opportunities Lack of Recognition Better Opportunity Change in Career path/Industry Concerns With Manager Concerns With Admin/Payroll/IT department Concerns With working department Concerns With Team Lead Concerns With team members/peers Dissatisfaction with job role Dissatisfaction with working hours Performance Issues Transfer to Bangalore Transfer to ECI Transfer to Mumbai Transfer to Westborough Transfer to Ahmedabad Relocation Work life Balance Getting Married Personal Reasons Medical Reasons To pursue education/certification
Configuration steps has given
Product
Clarification
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Subhasri Samantray, Navigate to "Reason Master" choose the reason type as "Separation"  and create the same. ​ ​ Once creation process has completed then choose the existing role and make it as Inactive and submit the form.  ​ If any clarification then we request to reach us. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Hello Ganpathiraj, Thank you, for the update. But I don't have access to the system. So, request you to kindly do the update from the backend. ----- Subhasri Samantray Human Resources | Employee Relations eClinicalWorks The largest cloud-centric, fully integrated EHR for physicians, population health, and patient engagement. [cid:d9bc6125-3d87-4d64-9040-ed6136e6e0b6] 2 Technology Drive | Westborough, MA 01581 T: 508-475-0450[cid:image002.png@01D31144.A24A6830]<https://www.facebook.com/eClinicalWorks/> [cid:image003.png@01D31144.A24A6830] <http://twitter.com/eclinicalworks> [cid:image004.png@01D31144.A24A6830] <http://www.linkedin.com/company/eclinicalworks> subhasri.samantray<mailto:husnuddin.shaikh@eclinicalworks.com>@eclinicalworks.com<mailto:husnuddin.shaikh@eclinicalworks.com><mailto:firstname.lastname@eclinicalworks.com> | www.eclinicalworks.com<http://www.eclinicalworks.com/><http://www.eclinicalworks.com/> 130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/> ________________________________ , Hi Subhasri Samantray, Creating master data from the front end is possible, however back end storage level is huge hence its not possible to create those master data from the back end. ​ Thanks for understanding.  Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425
RE: CPL PP balance
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Gowtham, As discussed, EE C0009 has availed CPL on 30th Mar 2021 & 31St Mar 2021 however, he informed us about the availed leaves in the month of April 2021. Now, his last year's balance has got truncated and we need to apply CPL for 30th Mar 2021 & 31St Mar 2021. Kindly add his PP balance, so that leave balance is getting debited from last year's balance. Currently there is only one employee under this leave type. Please note that leave types like CPL & IPL are not getting carried forward hence, re-initialization balance option should be "Yes". PP balance should not reflect under carry forward column in leave balance report. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73CFA.D9B72CF0] ******************************************************************************************************************************************************************************************************************************************************* DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. ******************************************************************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Service request
Customization
Service Request
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Absence, Time and Attendance
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null
null
Closed
Hi Shweta, We will check on the requested requirement and keep you posted on the progress of the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Shweta, We have now moved the truncated balance of 1.25 days to the employee's PP balance.  Employee will now be able to utilize the same for the previous period. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, Below issue has been resolved. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73D0E.203E28A0]
unable to change cost classification
Dear TEam, Unable to change cost classification of following employee : NBHC04510            Rohan H NBHC05954            Hariom Rathor NBHC06116            Praveen Arumugam NBHC06119            Ravi Honnappa shirahatti
Guided to change cost classification though Employee Movement Form.
Product
Clarification
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, Please let us know the exact error you are getting while changing cost classification for below employees. Also let us know the form name or template you are using to change cost classification. ​ Regards, Judhistira.M, Hi Supulaxmi, Awaiting your update on this to assist you further. Please let us know the exact error you are getting while changing the cost classification for the below employees. Also, let us know the form name or template you are using to change cost classification.  Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Dear Gowtham, First I did through employee transfer form for more than 30 employees, for other employee it was done except this four employee, again I did individually through employee movement, it was reflecting indirect but when I take the report it was showing as CCPM overhead. , Hi Supulaxmi, As discussed over the call, you have changed cost classification of Emp-NBHC04510 and Emp-NBHC05954 to Indirect cost through Employee Movement form. Now cost classification is showing as Indirect cost for both employees in Latest Master report also. For other employees also cost classification is showing correctly.  Please revert for further clarification. ​ ​ Regards, Judhistira.M
Unable to change employee photo
Hi, Unable to change  employee photo in employee attachmement though the photo is in .png format and under 1 mb.  Regards Aishwarya
As discussed over the call the format of the photo was not supporting hence the issue occurred. new photo has been uploaded from your end and it gets uploaded successfully.
Product
Clarification
null
Employee Movement
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null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, We will check on the reported query and update you. Regards, Veerapandian R, Hi Aishwarya KV, As discussed over the call the format of the photo was not supporting hence the issue occurred. new photo has been uploaded from your end and it gets uploaded successfullty. Please let us know if any further clarification is needed. ​ ​ Regards, Veerapandian R
TDS is not calculating in salary register
Dear Concern, TDS is not calculating in salary register for this month. Kindly check
Financial year patch deployed
Product
Patch Deployment
null
Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Yugandhara Chavan, Please join the below URL to join us through the Zoom connection. https://us02web.zoom.us/j/83660371497?pwd=bzVtdFY3NXRMUjhCcU42OEFyS1hvdz09 ​ Regards Prakash, Hi Yugandhara Chavan, Without deploying the financial year patch you are trying to extract the TDS Report. ​ We have deployed the financial year patch. ​ We request you to process the April salary and generate the reports. ​ Regards Prakash
Blood Group details not available in QCR_088 report
Dear Team We have noticed that, Blood group details are not reflecting in the QCR_088 report for the attached list.  Kindly validate and update the blanks in the system.
We have checked employees' nationality and the Blood group is showing blank in the personal information form.
Customization
Data Correction
PIMS
Monthly Reports
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Balaji Damodaran, We understand that the  Blood group details are not reflecting in the QCR_088 report for the attached list.  We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Balaji Damodaran, As discussed over the call, We have checked employees' nationality and the Blood group is showing blank in the personal information form.  For your reference, we have attached the screenshot. ​ Please check and revert for any further clarifcations. , Dear Tea, This is not closed yet. Thanks Balaji.Damodaran | Human Resources | Intellect Design Arena Ltd. Plot No.3/G3, SIPCOT IT Park, Siruseri, Chennai 603130. m: +91 8939865965 e: balaji.damodaran@intellectdesign.com w: www.intellectdesign.com On Fri, Jun 4, 2021 at 6:50 PM Adrenalin eSystems LTD < myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote: > Dear Balaji Damodaran, > > > We have not received any feedback for the ticket ID: 12740. Hope the > solution provided through our earlier response was satisfactory. As we have > not received any update to this ticket we assume that the issue has been > resolved and are updating the status of this ticket as “Closed”. If this > issue still persists, you may reach us on the same in any point of time. > > > Regards, > > Adrenalin Support > > > > > 12740:1025874 > -- This e-Mail may contain proprietary and confidential information and is sent for the intended recipient(s) only. If by an addressing or transmission error this mail has been misdirected to you, you are requested to delete this mail immediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail message, contents or its attachment other than by its intended recipient/s is strictly prohibited. Visit us at *https://www.intellectdesign.com* <https://www.intellectdesign.com/>
Salary Register - data not appearing
EMPLOYEE CODE EMPLOYEE NAME 15326 AMOL MAHADAV KADAM = Rs.6000/- Xray allowance is appearing in Salary entry Form now but not appearing in the Salary Register 8555 RANJAN B = Basic 21562/- is appearing in Salary Entry Form but not appearing in Salary Register.
CTC upload is not done properly
Product
Clarification
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Salary
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12707, Hi Senthil kumar M S, Please verify this employee Salary data . CTC Computation is not done properly . we  have resubmitted the CTC computation in salary details form and then requested you to do the pay process issue corrected.Please check the same and revert us.
Unable to do Self Appraisal (117510)
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Employee (117510) is unable to do self appraisal in the system. He is receiving the following error. His goals have been approved. [cid:image002.png@01D73C73.3284AB60] Amolika Uplekar Human Resources T: (+91) 022 - 23029200 Extn: 9053 M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/> Ageas Federal Life Insurance Company Limited (Formerly known as IDBI Federal Life Insurance Company Limited) [cid:image002.png@01D6F022.D28F2880] [cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880] <br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Self appraisal was saved before Goal setting was approved. Also, he was able to saved Goal in Goal setting again.
Customization
Data Correction
null
Performance Appraisal
null
null
null
Closed
Hi Amolika, We have now resolved the reported concern for the reported employee. Self Appraisal form is now loading with all relevant information. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
clearance activity of Ayushi Mittal (P2011)
Kindly get the notice waiver remarks incorporated in the clearance activity of Ayushi Mittal (P2011) .   The clearance head will be “HR Activity” and the remarks will be “Notice period waiver approval given by CPO”. 
Data correction
Customization
Data Correction
null
Separation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12730, Hi Pratap Singh, Kindly confirm that the Employee - P2011 's  “HR Activity”  is having the  remarks  of "Request for email id deactivation raised. " This remarks need to be deleted and the new remarks - "Notice period waiver approval given by CPO”.   has be added. Please confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, please update on this Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, Remarks will be "Request for email id deactivation raised. " _ Notice period waiver approval given by CPO Thanks & Regards Pratap Singh , Hi Pratap Singh, As per the request, the remarks updated. Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Old remarks Request for email id deactivation raised. is removed please add the same also,  Remarks will be  Request for email id deactivation raised. " _ Notice period waiver approval given by CPO, Hi Pratap Singh, Pleas cehck the Remarks will be  Request for email id deactivation raised. " _ Notice period waiver approval given by CPO  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Unable to download Bank Statement
Today is our payroll, we are unable to download the bank statement, kindly look at it on an urgent basis.
There was a mismatch in the RDL. we have uploaded the RDL and the form worked fine.
Product
Clarification
null
Payroll Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Subhendu China, Please join on the below given session link https://fastsupport.gotoassist.com/861058874 Regards, Veerapandian R, Hi Subhendu China, Please join on the below given session link ​ https://fastsupport.gotoassist.com/386098343 ​ Regards, Veerapandian R, fyi… , Hi Subhendu China, We have done the changes. Now the Bank statement form is working fine andthe same has been confirmed from your end. ​ ​ Regards, Veerapandian R
Apr21 Confirmed F&F need to open
 Dear Team, Please do the below mentioned Apr21 confirmed F&F need to open Kindly do the needful at the earliest . 300023 Pushpalatha Manjunatha
Done the changes.
Product
Data Correction
null
Pay process
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12700, Hi Madhukara H S, Requesting you to connect the below link https://fastsupport.gotoassist.com/752862456 ., Hi Madhukara H S, As discussed over the call, We have checked and OPened the settlement for the mentioned employee. Please check and confirm., Dear NiraiKalai, F&F is opened , Thank your support . Thanks & Regards Madhukara H S Deputy Manager HR Payroll Cell No : 7674999171 Cancer Treatment Services Hyderabad Pvt. Ltd. 14th Floor, C Block, Mittal Towers, (Near Trinity Metro Station) MG Road, Bangalore – 560 001
RE: Leave encashment workflow
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi, We have to do the changes in leave encashment workflow. We have to remove the approval workflow and just keep the intimation workflow. Need your guidance for doing the changes. Kindly suggest when can we connect . Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73CEE.F04FE5D0] *************************************************************************************************************************************************************************************************** DISCLAIMER: “IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”. *************************************************************************************************************************************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Setup Adrenalin
null
null
null
Closed
Hi, As guided by Gowtham we have done the required workflow changes. You can now close this ticket. Thanks & Regards, Shweta Ghule Singh Senior Associate HRIS [cid:image001.png@01D73CFA.B94FE330]
Tax calculation i.e HRA Emp id 619
Can you please verify HRA calculation for emp id 619.  Thanks Suresh Nahar
Done the changes.
Product
Data Correction
null
Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Suresh Nahar, We will initiate the session and check on the above-reproted concern please provide us some timeline., Thanks. I think she submitted rent for 2 months only. Will let you know if any help required Thanks & Regards, Suresh Nahar| Manager – Finance & Operations Systech Solutions Pvt Ltd 184-187, Temple Steps, Block 3, 6th floor, Anna Salai. Little Mount, Saidapet, Chennai 600015 Direct: 044-22302754 (M) 9884870180 , Hi Suresh Nahar, As requested, Please check the employee tax declaration details and confirm the same. Please call us if you require any help.
need to removed KPI goals
Vinisha Damodaran (P1668) unable to remove highlighted KPI goals in HRMS. Kindly remove the same confirm. Screenshot attached
Data correction
Customization
Data Correction
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Goal Management
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user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12730, Hi Pratap Singh, AS per the request, the highlighted KPI goals in HRMS has been removed for the Employee - Vinisha Damodaran (P1668)  Please check and this removing the particular goals in the goal setting form is not advisable. Kindly intimate the employee if they wanted to remove any particular goals we will reset all the goals and then they can add the same. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Please re-set the same, Hi Pratap Singh, As per the request, we have reset the goals please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
employee detail report modify
Dear Team, kindly add below mention fields on employee detail report    HR Designation    Position Category    Preview    FPR Name    HOD Name 
Ireporter created
Product
Service Request
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Personal Data
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, As discussed, we will check and confirm you on the feasibility to add the columns. In MIS report no changes are applicable to incorporate. So we can only in the ireporter which created for the employee details. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Reminder, Hi Sandeep Jangid, As discussed, we will co-ordinate with internal team and check on the same since the Rohit from Adrenalin in leave and could not have the connection Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Sandeep Jangid, As per discussion earlier, The MIS standard report can not be modified hence have created a new report named : Employee Detail - iReporter. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran, We required rename of below fields As mention. TEXT_1 TEXT_2 TEXT_3 TEXT_4 TEXT_5 HR Designation Position Category Preview FPR Name HOD Name Regards, Sandeep Jangid Ess Kay Fincorp Pvt Ltd, Hi Sandeep Jangid, As per request, we have modified the text field names to mentioned below. Please check and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
Competency field is blank
Competency field for Pushpendra Patel P1581 is blank. He is unable to submit Self-appraisal. 
Data correction
Customization
Data Correction
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Performance Appraisal
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12709, Hi Pratap Singh, Post Analysis, both the employees goals are submitted/Approved  without the Competency in the "Goal setting form. Please confirm whether we can reset the goals and again the employee need to save  & submit and then the Approver needs to approve the same. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, As per confirmed by HR team, Please re-set the same. Thanks & Regards Pratap Singh , Hi Pratap Singh, The same position change problem for this employee and we have reset the goals. New - Area Credit Manager Old - Branch Credit ManagerIswarya Saravanan Kindly chekc with the HR team to verify the goals are for "Area Credit Manager " and then check the employee to save & submit. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
required ESIC card upload in employee attachment
Dear Team Kindly upload ESIC card of all employees on employeeattachment. kindly create new folder and then upload it. please find all employees esic card from below link Z:\PayRoll_Reports\Mohit\2021\ESIC IP DETAIL\NORTH
Uploaded via common upload tool
Product
Service Request
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandeep Jangid, The data can be uploaded via Common upload tool which is available in the application server. We will guide you on the same. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Reminder, Hi Sandeep Jangid, As discussed, we will co-ordinate with internal team and check on the same since the Rohit from Adrenalin in leave and could not have the connection Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran, could you share any updates on this. , Hi Ramachandran, Please provide status of this ticket. , Hi Sandeep Jangid, As per request, We have uploaded the ESIC cards for the employee in the mentioned path and the same is reflecting in the employee attachments. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
conv adjustment not reflecting in acual
empcode 16973 conveyance nagative adjustment amount not reflecting in actual in payslip.
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Clarification
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Salary
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user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, As discussed with Ms. Sreevalli, the arrear amount has been given as a adjustment amount in negative so the earned amount becomes nullified. Due to which the Earned Values is 0. Kindly check thesame. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Goal sheet issue
Sophia Fernandes P2121 had a role change recently. she is unable to proceed due to below error
Data correction
Customization
Data Correction
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Goal Management
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user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12725, Hi Pratap Singh, We understand that the Sophia Fernandes P2121 had a role change recently. she is unable to proceed due to below error  We will check and update you on priority. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Please check now and the Regional HR template goals got displayed in the "Goal Setting" form. Kindly check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Email's not being trigerred
Hi Team, We observe that though the scheduler CSV EMP DATA EXPORT 655 is active, the emails are not being triggered daily, Please look into it. Thanks Ansu Singh
clarification given
Product
Clarification
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Setup HRMS
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, During the session, we have checked and found that mails are trigged but status showing pending in mail viewer. Kindly check with your IT team might be mail box is full due to that mails status showing pending. Please check the same and feel free to reach us for further clarification. Thanks & regards, Greeshma
Measure field is showing blank
The Measurement criteria and How to Measure field is showing blank for user – Darshan Sheth P1530. His Goal sheet is of RCM and there are many parameters to update. 
Data correction
Customization
Data Correction
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Performance Appraisal
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Measurement criteria and How to Measure field is showing blank for user – Darshan Sheth P1530. His Goal sheet is of RCM and there are many parameters to update.   We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, all this problem is due to the Position change and klindly please dont change the positions after the PMS is initiated and it will get affected in the Goal sheet template  ​ Please check now for the employee - Darshan Sheth P1530 and the goals & Milestones are getting displayed for the Regional Credit Manager.  Attached the screenshot for your referece. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
FW: Goal Setting
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate goal setting for the below employee no’s and the similar positions from Prime hospitality. Thanks, Kritika [cid:imagef20902.PNG@5e2706b4.49ae3a42]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image56a800.PNG@59ca8e24.4d9b535e]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image31af04.JPG@95a33a28.479cfeb9]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Corazon Belleza Sent: Thursday, April 29, 2021 9:14 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: FW: Goal Setting Dear Kritika, Good morning. Please note that manager cannot enter below employees goals in the system, it show’s “No records Found”. Could you please kindly assist . Thank you. EMP CODE EMP NAME 3967 Israr Ahmad 5296 Mahadev 5367 Nilupol 5507 Dilakshana 5572 Sabin 5608 Manish 5128 BHUMI 5145 OSHAN 5426 ALDRIN 5396 NUWAF 5146 SHAREEZ 5406 NAMAL 5452 Padmalanka [cid:image002.png@01D73CD8.2E500E80]<http://www.russosuae.com/> PRIME HOSPITALITY A Ghobash Group Company [cid:image0e6a8a.PNG@97897b84.4b90d0c1]<https://www.facebook.com/RussosUAE> [cid:image9033e1.PNG@58943fe1.478f7a1b]<https://www.instagram.com/russosuae/> WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM> CORAZON BELLEZA Division Coordinator M:+971 50 4272557 | T: +971 4 5961891 | Ext: 6407 PO Box:29813, Makeen Bldg, Airport Rd, Dubai [cid:image56800f.JPG@b8f12eaa.4db5ca88]<http://www.russosuae.com/> From: Russo's New York Pizzeria Dubai Silicon Oasis Sent: Wednesday, April 28, 2021 8:39 PM To: Corazon Belleza Cc: Massimo Begalli Subject: Goal Setting Dear Ms. Cora Please check below employees has no record on goal setting in adrenalin EMP CODE EMP NAME 3967 Israr Ahmad 5296 Mahadev 5367 Nilupol 5507 Dilakshana 5572 Sabin 5608 Manish 5128 BHUMI 5145 OSHAN 5426 ALDRIN 5396 NUWAF 5146 SHAREEZ 5406 NAMAL 5452 Padmalanka Also please transfer under my domain following employees Aileen and Parash Karki Thank you Alona [cid:image001.png@01D73CD6.EC48C960]<http://www.russosuae.com/> PRIME HOSPITALITY A Ghobash Group Company [cid:image0e6a8a.PNG@97897b84.4b90d0c1]<https://www.facebook.com/RussosUAE> [cid:image9033e1.PNG@58943fe1.478f7a1b]<https://www.instagram.com/russosuae/> WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM> RUSSO'S NEW YORK PIZZERIA DUBAI SILICON OASIS T: +971 4 3205836 PO Box:29813, Russos Dubai Silicon Oasis, Dubai [cid:image56800f.JPG@b8f12eaa.4db5ca88]<http://www.russosuae.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Goal enabled
Product
Data Correction
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Performance Management
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Closed
Hi Kritika, Below employees position has been mapped to KPI. Kindly check and confirm. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
Goal setting approval not showing in Approval tray
Ravi Kumar Mallapureddi (P1651) submitted my goal setting earlier,but same was not reflected in my reporting manager Mr. Phani Kumar’s id (P0068)
IN QUEUE deletion
Customization
Data Correction
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Performance Appraisal
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12722, Hi Pratap Singh, Please check now in the Ravi Kumar Mallapureddi (P1651) submitted  goal setting and the same is now reflecting in his reporting manager Mr. Phani Kumar’s id (P0068)  Kindly check and confirm. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
goal setting in not initiated
The goal setting for P0729 ^ Vijay Kumar Ray is not yet initiated. Please do the needful
No template created in "Template Mapping" form.
Customization
Configuration
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Performance Appraisal
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the goal setting for P0729 ^ Vijay Kumar Ray is not yet initiated.  ​We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, while checking in the "Template Mapping" form for the Employee - P0729 ^ Vijay Kumar Ray Position - Central Support Manager - Outbound Contact Centre there are no tempate created. Please check the attached screenshot for your reference. Kindly create a new goal sheet tempate against the position - Central Support Manager - Outbound Contact Centre. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Bank Detail Upload Error
While uploading the in file getting below error. 1:- There is no branch for this bank name ICICI BANK LTD while trying to insert 2:- Record already exists while trying to insert File attached FYR
clarification given
Product
Clarification
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Employee Information
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi HR OPS, As discussed over the phone, in Employee Corporate Bank, for ICICI Bank LTD, the Branch name has been given as DOMLUR Branch in system but in excel sheet you have given it as a MUMBAI due to which there is no bank branch name error has occurred. ​ For few employees, already the same account number is available due to which record already exists in same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
The Competency Tab is blank
The Competency Tab is blank for Dipesh Gala(P0664) and Nilay Dalal - P2548 . please refer screenshot below and enclosed. They have opened in Chrome
Data correction
Customization
Data Correction
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Performance Appraisal
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We understand that the Competency Tab is blank for Dipesh Gala(P0664) and Nilay Dalal - P2548 . please refer screenshot below and enclosed. They have opened in Chrome  We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, both the employees goals are submitted/Approved  without the Competency in the "Goal setting form. Please confirm whether we can reset the goals and again the employee need to save  & submit and then the Approver needs to approve the same. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Dear Iswarya, As per confirmed by HR team, Please re-set the same. Thanks & Regards Pratap Singh , Hi Pratap Singh, As per the request, we have reset the Employee -Dipesh Gala(P0664) and Nilay Dalal - P2548  goals and this problem is also due to the position change after the PMS is initiated. The Employees position is changed and the PMS got initiated with the old postion goals and during self appraisal for the compentencies are missing. Please check now for the employee and ask the HR Team  to check  whether the goals are initiated with the employees new position and then inform the same to employee to submit the goals. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Queries - HRMS l COMQUEST
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team, I would like to schedule a call at 02:30 pm IST to clarify some functionalities on HRMS. Thank you! Regards, Radhakrishnan (RK) [cid:image001.png@01D73CE3.0C6F1C10] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
As discussed, we can have call by 2:30 PM.
Product
Clarification
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Workflow
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Closed
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] + @Deepan Murugan<mailto:deepan.m@myadrenalin.com> Regards, Radhakrishnan (RK) [cid:image001.png@01D73CED.BA6A3FC0] , Hi Radhakrishnan Ganesan, As discussed, we can have call by 2:30 PM. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile : +91-9940080856
Old tickets
Good, for simple and new ticketing system. What about the old tickets, how to view those. Please bring those to the new system.
clarification
Product
Clarification
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Setup HRMS
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Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19041 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/solutions, Hi Sandesh, OLD tickets can be viewed in the CSP portel it self .CSP portal is still available for viewing tickets. Requesting you to refer old ticket in CSP and raise the tickets in this portal. Please revert us in case of clarification ., Better if you bring those tickets to the new system. How to change the status?, Hi Sandesh, ​ Please join the session https://fastsupport.gotoassist.com/431209342
Error while uploading Matrix-3
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Sir, While uploading Matrix-3 using Data upload for one employee, we have received the following error (Refer Snapshot below) : You are requested to please look into the same and suggest way forward. [cid:image001.jpg@01D73CD1.97532900] With Regards, Greta Fernandes GS Engineering & Construction Mumbai Pvt. Ltd. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
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Job Structure
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Hi Greta, Please fill the Matrix Type as "Matrix Manager 3" and upload the sheet and share your feedback. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 
ESIC & PT for Tamilnadu error
Dear concern, We are having error in  ESIC & PT for TAmnilnadu
Tamil Nadu and Orissa PT slab has been updated properly
Product
Configuration
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Salary
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Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12741, Hi Yugandhara Chavan, From the above description, we understood that ESI and PT wrongly calculated for the Tamil nadu. ​ We will provide the connection on Monday and get it done. ​ Regards Prakash, Hi Yugandhara Chavan, ​ Please find the below URL to join us through the Zoom Connection. https://us02web.zoom.us/j/86286036608?pwd=WkRuMFUydzdtZ3ByWlBEbElNQ0NPQT09 ​ Regards Prakash, Hi Yugandhara Chavan, We have taken the connection, we have resolved the Tamil Nadu and Orissa PT issues, ​ We have ​provided clarification regarding the ESI deduction for the given set of employees. Regards Prakash ​
LTA claim in Tax Declaration
Hi Srujana, As per Income Tax act, an employee can claim LTA as per LTA block of four years. The current block is 2018-2021. Could you please confirm below points on LTA: 1. Is there a control in Adrenalin that checks how many times an employee is claiming and is it under the block ? 2. While employee declares LTA in "Tax Declaration" form, can system give information on the current block and limit of LTA? Best Regards Harsha Jaikalyani Executive - Compensation & Benefits Mobile (IN): +91 8378866943 Landline: 022 61083105 harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com> [cid:image001.jpg@01D73DE3.040BC630] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA
Clarification in new income tax ACT points
Product
Clarification
null
Claims and Reimbursments
null
null
null
Closed
Hi Sonali, We have checked with our internal team for the below reported ponts. Is there a control in Adrenalin that checks how many times an employee is claiming and is it under the block? Aes Remarks: YES, it is avalible.  While the employee declares LTA in the”Tax Declaration” form, can the system give information on the current block and limit of LTA? Aes Remarks: Not avalible.  Regards, Srujana.M, Hi Team, Want to understand this LTA configuration in system. Request your time for half an hour so that we can have clear understanding of this. Thanks Regards Harsha J ________________________________________________________________________________ Microsoft Teams meeting Join on your computer or mobile app Click here to join the meeting<https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZjI4Y2Y3YzktY2I3OC00NDJiLTk0ZDItYWExOWYwZDY2YTI5%40thread.v2/0?context=%7b%22Tid%22%3a%22c7901014-5560-49ef-a689-3c215c6092ee%22%2c%22Oid%22%3a%22272f9766-2f52-4ceb-a26d-a92ee7a9d960%22%7d> Join with a video conferencing device 124361920@t.plcm.vc<mailto:124361920@t.plcm.vc> Video Conference ID: 125 530 555 3 Alternate VTC dialing instructions<https://dialin.plcm.vc/teams/?key=124361920&conf=1255305553> Learn More<https://aka.ms/JoinTeamsMeeting> | Meeting options<https://teams.microsoft.com/meetingOptions/?organizerId=272f9766-2f52-4ceb-a26d-a92ee7a9d960&tenantId=c7901014-5560-49ef-a689-3c215c6092ee&threadId=19_meeting_ZjI4Y2Y3YzktY2I3OC00NDJiLTk0ZDItYWExOWYwZDY2YTI5@thread.v2&messageId=0&language=en-US> ________________________________________________________________________________ _____________________________________________ , Hi Harsha, ​ We have checked with the internal team.  We have separate forms for LAT, also these configurations will apply only in claims and LTA forms not in tax declaration. ​ Also, we have checked, LTA exemption is user entry in the TAX declaration form. Hence without any validation employee can able to submit the form. ​ Regards, Srujana.M 
Need correction in LOAN deduction
Hi, In the month of March from our End we have not deducted EMI deduction for Emp. 1221_Rashida. Now 2 EMI's reflecting in April Salary process. Request to correct in the system that 1 EMI has to deduct in April & so on subsequent months. -Swapnil Tawre 8329295434
In the "Loan Reschedule" we can change using the "Principle Amount Based Loan Reschedule" mention the Principle amount and click the "Show Schedule" then the system will show the new loan scheduler. ​
Product
Service Request
null
Loans
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home created_by: 2043097497860 time: 2021-04-30 16:58:47 +0530, Hi Swapnil, From the above description, we understood that the 2 Emi has been deducted for the given employee 1221_Rashida. We will provide the connection to get it done. Regards Prakash, Hi Swapnil, We can do the loan changes using the "Loan Reschedule" form ​ In the "Loan Reschedule" we can change using the "Principle Amount Based Loan Reschedule"  mention the Principle amount and click the "Show Schedule" then the system will show the new loan scheduler. ​ We have done the changes, please do the pay process and check the same. Regards Prakash
PMS Issue
Dear Jay, As discussed, the employee's goal setting has been approved but the employee is still not able to process his performance appraisal. Please check and do the needful. [cid:image001.png@01D73DE0.2CE82920] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Appraisal end date update
Product
Data Correction
null
Performance Appraisal
null
null
null
Closed
Hi Nainesh, We are working on the reported query on performance appraisal issue for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Nainesh, ​Post analysis we understood that the appraisal end date was mentioned as 30 APR 2021 and hence the error. As discussed we have updated the apppraisal end date as 31 MAY 2021 and the issue is resolved. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jay, Ack & ntd your mail. This is closed… Thanks Regards, Nainesh
Re: REQ4109045 - Pulse issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Dhivya, User R21286 has by mistaken raise the time based AR with wrong time. but now he is not able to do the cancel attendance regularization . Please check. Please check below trail mail for your ref. Regards Vishal On Fri, Apr 30, 2021 at 04:05 PM, karthick.venugopal wrote: Team, As advised in the mail attachment, I’ve tried to cancel the attendance but the option is disabled. Kindly help to resolve. Thanks and regards, Karthick Venugopal, Retail Asset Operations, Contact: 044-6694-2719/ +91 8754740930. ***************************************************************************** This Email and files transmitted are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this Email in error please notify the sender. Please also simultaneously disregard the contents herein, delete this email and destroy any physical copies, if created. Please note that any views or opinions presented in this Email are solely those of the author and do not necessarily represent those of IndusInd Bank Ltd. We have put efforts into ensuring that the message is error-free and virus-free. Unfortunately, full security of the email cannot be ensured as, despite our efforts, the data included in emails could be infected, intercepted or corrupted or carry malicious, spam or defamatory contents. Therefore the recipient should check the email for threats with proper software, as IndusInd Bank Limited does not accept liability for any damage inflicted by any virus transmitted or by viewing contents of this email. ***************************************************************************** This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Clarification
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
Hi Akhilesh.prajapati, Post Analysis, the Time based Attendance regularization was raised by the Employee - R21286  on 20-APR-2021 and it has been approved by the approver JANYANTH - R19451. (Attached the screenshot for your reference). ​ ALso if the transaction is pending in the Approvers queue then we can reject the same and raise a new AR with the correct data. But now the transaction has been approved by the approver. The Approved transactions cannot be cancelled. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Record Resignation - Reassign Role Player
Dear Jay, Further to our conversation, we have observed that reassign of team tab is missing in the record resignation process while approving the same under the record resignation. Also, the PAN number is made mandatory on the onboarding process. However, the new joinees are able to process the same without providing the PAN details. Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
Clarification PRovided
Product
Clarification
Separation Management
Separation Management
null
null
null
Resolved
Hi Nainesh, We will check the reported query on reassign role player missing in record resignation form and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Dear Nainesh, We have checked with internal team and understood that only in final closure form 'Reassign ROle' option will be available and the same is not available in while approving the record resignation. ​ ​Kindly check and let us know the feedback, Regards, Jayakrishnan. N Product Support, Thanks Jay, What about Reassigning Reportees? Regards, Nainesh , Dear Nainesh, The functionality is same for 'Reassign Reportees' also.  In final closure form only both of the options will be available. ​ Kindly check and let us know the feedback, ​ Regards, Jayakrishnan. N Product Support, Dear Jay, We remember that the assigned new reporting head was an option available during the record resignation approval process. However, acknowledge and noted your mail. Regards, Nainesh
Behavioral Training Need List - PMS
Dear Team, Request you to share the list of Trainings (Behavioral) that shows under drop down in the HRMS PMS (Adrenalin) so that we can add to programs in the list. Thanks & Regards Pratap Singh
Data
Customization
Service Request
null
Performance Appraisal
null
null
null
Closed
Hi Pratap Singh, As per the request, we will share the  list of Trainings (Behavioral) that shows under drop down in the HRMS PMS (Adrenalin)  ​We will check and update you. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, ​ Please find the below list of Training details in the Category - Behaviour. COURSE TITLE Effective Selling Skills Relationship Management Presentation Skills Coaching & Mentoring Handling Stress Effectively Emotional Intelligence Customer Service Orientation First Time Managers Path to Success (Value-based workshop) Cross-Functional Team Building Skills Talent CLT High Impact Presentation Skills Business Etiquette Customer Centricity Workshop Talent Development  reference link Please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Removed Resignation backend AYE4527 Santosh Kumar Namdev
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Team, Please Remove Resignation AYE4527 Santosh Kumar Namdev , He is a Terminated Employee . Please confirmed when you completed . __________ Regards, Team-HR -- ****************************************CONFIDENTIAL**************************************** * **The Information contained in this electronic communication is intended solely for the individual(s) or entity to which it is addressed. It may contain proprietary, confidential and/or legally privileged information. Any review, retransmission, dissemination, printing, copying or other use of or taking any action in reliance on the contents of this information by person(s) or entities other than the intended recipient is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us by responding to this email or telephone and permanently delete all copies of this message and corresponding attachments from your system(s) immediately. The contents of this message do not necessarily represent the views or policies of Aye finance.* * The recipient should check this email and any attachments for the presence of viruses. Aye finance cannot Guarantee that e-mail** communications are secure or error free as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete or may contain viruses.* ==================================== This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Data correction
Product
Data Correction
null
Separation Management
null
null
null
Closed
Hi Hroperations, As per the request, we will check and Remove Resignation AYE4527 Santosh Kumar Namdev , He is a Terminated Employee .  We will confirm you once it is removed. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Hroperations, As per the request, we have removed the Resignation AYE4527 Santosh Kumar Namdev , He is a Terminated Employee .   Please check. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
payslip process
we are  sending payslip through payslip process. please find atachement in that check wit show all process and payslip process screens.in show all process mail start time and end time received but pay group is not coming to payslip process screen. 
product issue
Product
Patch Deployment
null
Pay process
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, We have already taken the session. We will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, Please join the below session link and provide App server as well. https://fastsupport.gotoassist.com/550397514 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, The reported query has been identified as an issue in the Product. Once the patch has been released, we will schedule the session and deploy the patches. Patch ID : ADL_2009_21894 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, We have deployed the patch in your environment and run the Payslip Process in system. It is working fine and the same has been confirmed from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Multiple grids are formed in PIMS
Hi team, Multiple grids are formed in family details for AQ020979 ^ Sangharsh Sakharam Londhe during the onboarding step, request you to clear the same. Thanks, Ansu Singh
data correction
Product
Data Correction
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ansu Singh, Please join the below session to remove the duplicate entry. https://fastsupport.gotoassist.com/142250912 Support key: 142250912 Thanks & Regards, Greeshma, Hi Ansu Singh, As requested, we have cleared the mentioned employee's AQ020979  family details entries. Requesting you to check the same and feel free to reach us for further clarification. Thanks & Regards, Greeshma
Claims Requisition Issue
Dear Jay, It has been observed that the claim requisition is showing annual balance eligibility instead of allocation on monthly basis. Please check and rectify the same. [cid:image001.png@01D73DD8.85D24820] Regards, Nainesh Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
CRS was not executed
Product
Configuration
null
Claims and Reimbursments
null
null
null
Closed
Hi Nainesh, Post analysis we understood that CRS monthly credit was not executed for April month and hence it was showing with full eligibility.  We have executed the CRS for April month. Kindly check and let us know the feedback.  Regards, Jayakrishnan. N Product Support
Employee Calendar Not taking General Shift
Dear Concern, This is in regarding to General Shift is not show in Employee Calendar even after change shift type as  General Shift through Employee Transfer- Bulk. Moreover Week off days not show in Calendar for General shift employees. Please do the needful.
Excel upload
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Parth Patel, As reported query says, general shift data is not populating in the application, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards,  Ganapathi Raj.K  MN: +91-9944849693 | LL: 044 3024 7425, Dear Mr. Ganpathiraj, With reference to trailing mail kindly share the link for connection. Thanks & Regards, Parth Patel Officer-Human Resource * Prosperity through Performance* "The First", 'B' Wing, 9th Floor, Behind Keshav Baug Party Plot, Off 132 Feet Ring Road,Vastrapur, Ahmedabad-380015, Gujarat, INDIA. *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404 *F: *+91 79 27480999 *Website* <http://www.ratnamani.com/> | *Map* <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com> On Fri, Apr 30, 2021 at 5:03 PM Ganapathiraj Kaliappan < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Parth Patel, > > As reported query says, general shift data is not populating in the > application, hence we will get connect from our end and check the same and > revert accordingly. > > > > *Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425* > > On Fri, 30 Apr at 3:50 PM , Parth Patel <parth.patel@ratnamani.com> > wrote: > Dear Concern, > > This is in regarding to General Shift is not show in Employee Calendar > even after change shift type as General Shift through Employee Transfer- > Bulk. Moreover Week off days not show in Calendar for General shift > employees. > > Please do the needful. > > 12788:1025874 > -- *Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/> ** _*IMPORTANT NOTICE :*_ *Please note that we had NEVER changed our Bank Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS & TUBES LTD.”* only and hence, please take extra precautions while making payment through RTGS / NEFT or any other internet form. * *If you receive any eMail regarding change in BANK DETAILS, please confirm and cross check over telephone with our concern person involved.* , Dear Mr. Ganpatiraj, Kindly share the connection for aforementioned ticket. Regards, Parth Patel, Hi Parth Patel, Please connect on below Link to check and assist on the reported concern ​ https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 ​ Regards Wasim, Hi Parth Patel, ​With reference to our discussion,we have now assisted in updating the Custom shift data and doing the upload using Shift Roster upload for the mentioned employees,please make use of the said format and upload the same. ​ Regards Wasim
mails and letter through upload/movement
During promotion upload in movement form or through upload notification is not going and letter also not getting generated when template is selected
Need to create post changes of data movement
Product
Clarification
null
Employee Movement
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, We will have a connection and work on the employee movement as required. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Ramachandran, Please confirm on below points: 1) On data upload using the employee transfer template does notification go to employees. (There is a workflow notification already set which gets triggered when promotion is done from employee movement form. However the same changes when done through data upload notification does not get triggered.) 2) Letter generation on template selection in employee movement form and employee transfer template in data upload is not getting created. Regards, *Swati Tendulkar* Human Resources India Infoline Group *|*Road No. 16 V *|*Plot No. B-23 *|* MIDC Thane Industrial Estate *| *Wagle Estate, Thane- 400 604 Phone: +91 22 41035085* |* IP: 615085 On Fri, Apr 30, 2021 at 6:12 PM Ramachandran J < myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote: > Hi Swati Tendulkar, > > We will have a connection and work on the employee movement as required. > > > > Regards, > Ramachandran J > Adrenalin eSystems Pvt Ltd > > On Fri, 30 Apr at 3:40 PM , Swati Tendulkar <swati.tendulkar@iifl.com> > wrote: > During promotion upload in movement form or through upload notification is > not going and letter also not getting generated when template is selected > > 12787:1025874 > -- ​​*DISCLAIMER:* ​This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.  If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited.​ , Hi Swati Tendulkar, We initiated the mail on this regards to internal team and update you at the earliest. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Swati Tendulkar, As per analysis, once we have modified the data from the Employee Movement form with the new letter template, letter will be shown in the letter generator and it needs to be created from there. And also if the data upload is taking place the template should be mentioned in that sheet. We will connect tomorrow and show case the same in the UAT environment. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Swati Tendulkar, As per mentioned , once we have modified the data from the Employee Movement form with the new letter template, letter will be shown in the letter generator and it needs to be created from there. And also if the data upload is taking place the template should be mentioned in that sheet. We will connect tomorrow and show case the same in the UAT environment.  Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Swati Tendulkar, As per mentioned earlier, once we have modified the data from the Employee Movement form with the new letter template, letter will be shown in the letter generator and it needs to be created from there. And also if the data upload is taking place the template should be mentioned in that sheet. We will connect tomorrow and show case the same in the UAT environment.  Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
To disable Confirmation module for next 2 month.
Hi, Request to guide us as we want to disable confirmation module for next 2 month. Regards, Pinkiiy Raval
scheduler disable suggested
Product
Clarification
null
Confirmation Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, As per the reported query, we understood that you want to stop the confirmation appraisal in system. Please navigate to Event Scheduler form, choose the category name as Confirmation Process and make the scheduler as Inactive. Kindly do the same, if any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana
Bank statement is not appearing
Bank statement is not appearing
SSRS_PA_BANK_STMT_PARA not available
Product
Patch Deployment
null
Salary Reports
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, As discussed over the phone, the reported query has been identified as an issue in the product and also it has been rectified in your environment. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Paygroup is not showing
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Judhi, Paygroup is not showing in HRIS. [cid:image001.png@01D73DBA.E0022F90] Regards, Manoj Tiwari RHR (MP,Bihar,WB,UP,UK) [cid:image003.png@01D73DBA.E0022F90] National Bulk Handling Corporation Pvt. Ltd. 2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031. Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com> Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Implementation activity to change all components to formula and test settlement & payroll processing.
Product
Clarification
null
Component Setup
null
null
null
Closed
Dear Archana, Judhi is on leave due to medical emergency hence escalate this issue to AD team to resolve it on priority. As you know I have lot of joining pending to process. [cid:image001.png@01D73DC1.613402E0] , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Sumithra, Please look into this asap. , Hi Manoj Tiwari, As discussed, as per request from your team, we have made CTC mandatory in system. We have taken a call over anydesk and got screenshots. We will check the template and update you. Thanks, Sumithra., I am on leave today (30-Apr-2021). I will reply to your mails at the earliest possible. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. , Dear Sumithra, As discussed, PFA NBHC CTC structure and NEEM stipend excel sheet for your reference. Please confirm once issue is resolved because our work is completely stopped. Rgds Manoj Tiwari , HI Sumithra, As discussed for Contract employees-Third Party NEEM- only stipend salary is uploaded. Requesting you to kindly incorporate the same. For time being while employee creation , CTC mandatory can be kept for Regular/FTC employees only. For Contract employees we are ok as non mandatory. Untill we solution and decide on Contract staff, you can keep the CTC field as Non Mandatory. Regards, Archana Guhagarkar Deputy Manager-HR HR Team , Dear Sumithra, I want this to close on priority , lets discuss jointly Warm Regards, Jitendra Chaturvedi Senior Manager Human Resources [cid:image002.png@01D73DE0.B7B9BA50]National Bulk Handling Corporation Pvt. Ltd. 203, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai 400093. Tel: +91-22-45101000 | Ext: 1175 | Mob: +91-7304954760 | Web: www.nbhcindia.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.nbhcindia.com%2F&data=02%7C01%7CJitendra.Chaturvedi%40nbhcindia.com%7C9085e05fc1b6419ba65408d8637ad28d%7C64a3d9cf5b7844d4ab70ef76bd6f83d7%7C0%7C0%7C637368726447881540&sdata=n%2F9GpcB3vI4I%2FXtxGMNz6UtX8%2FUCn2RCzwxV3IJipO8%3D&reserved=0> Customer Service Helpdesk: [cid:image003.png@01D69592.3533CF40] 1800 103 6242 [cid:image004.jpg@01D69592.3533CF40] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com> For queries & grievances related to NCDEX / NCCL and BSE / ICCL, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com> Confidential & Disclaimer Notice: The information contained in this electronic mail (which includes any files transmitted with it) is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. This communication may contain confidential or legally privileged information. If you are not the intended recipient, any disclosure, copying, distribution or action taken relying on the contents is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. No liability is accepted for any harm that may be caused to your systems or data by this message. The opinions, conclusions and other information contained within this email are those of the sender alone and do not necessarily constitute those of National Bulk Handling Corporation Private Limited. Company reserves the right to monitor all communications. , Hi Manoj Tiwari, ​As discussed over the phone call, The CTC can be made mandatory in the system but it is applicable for all the paygroups. however, while trying to compute the CTC structure we faced some difficulties from our end.  We will check this and update you. ​ As per your request, we have enabled the system with CTC non mandatory to allow to create employees in the system. Once the employee creation is done, we will work to make the CTC mannatory. ​ Thanks, Sumithra, ​Dear Archana, Please check with your team and confirm us once the employee creation activity is completed at your end. We will check the options to make the CTC mandatory. Thanks, Sumithra. Product Support. Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: sumithra.r@myadrenalin.com<mailto:sumithra.r@myadrenalin.com> | Ph: 044-30247425 | M: +91 7358276857 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Gowtham know about the quality of services provided by me. My manager can be contacted at gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com>". ________________________________ , Hi Sumithra, Tried reaching you. I didn’t get your request. Yu were supposed to get back to me regarding how to input stipend salary for employees who are under Contract. Regards, Archana Guhagarkar Deputy Manager-HR HR Team , Dear Archana, Please confirm whether employee creation activity has been completed by your team as requested in the trail mail. We will work on making the CTC mandatory for the pay groups. We have to check with the CTC structure given for contract employees in our system by changing the configuration. We will do this immediately if your employee creation activities are done. Thanks, Sumithra. Product Support. Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: sumithra.r@myadrenalin.com<mailto:sumithra.r@myadrenalin.com> | Ph: 044-30247425 | M: +91 7358276857 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Gowtham know about the quality of services provided by me. My manager can be contacted at gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com>". ________________________________ , Hi Archana, Employee creation is still pending and it may take around 2-3 days. Rgds Manoj Tiwari , Hi Manoj, As confirmed by you, once your employee creation is completed today by 2 PM, we will start to work on the configuration for CTC compute during employee creation. We will keep everyone posted on the progress in this mail loop. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Ok . Please confirm once configuration is done so that we can resume the employee creation process. , Dear Jitendra, As discussed and explained over the call, below is the current process & process to be changed to achieve the auto computation of components which will be an implementation activity. · Current process : o All components are configured as Fixed, hence, the CTC breakup being uploaded in coming as an output on pay process. · Requested process : To auto calculate o Checked & found while testing now, that all components are Fixed and not formula based. o Need to configure all components to Formula. o Component sequencing to be set for Payroll processing, along with multiple additional payroll setups. o Once changed to formula, the uploaded CTC for existing & new employees will not be considered. Pay processing will happen based on the formula set. o Pay process & settlement process will have to be tested in UAT completely & then moved to Production. o This will be dedicated & billable implementation activity. However, understood from you that without minimum wages feature in system, automation of this CTC compute and pay processing will not be useful as there will be again manual intervention for the same. Hence, as suggested by you we will not be doing any changes in the existing process and the same will continue. @Manoj, All configurations are currently as it was earlier, and you can now proceed with the Employee creation. Regards, Gowtham.N Product Support Adrenalin eSystems Limited #06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai –600 130, INDIA Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474 “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". [image001]
Exemption u/s 80C & 80CCD(1)
Dear Jay, As discussed, Please find attached the sheet
tax adjustment has been updated
Product
Data Correction
null
Tax
null
null
null
Closed
Hi Anoopsingh, As discussed over the call we understood that you are busy in tax related works and please provide us the connection post lunch to analyze on the reported query om 80C and 80CCD. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, As discussed the issue with regard to 80C and 80CCD(1) is resoolved and you have confirmed the paygroup also. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Leave Data Upload
I want to upload attached leave data in system before 5pm,  kindly help. Before upload please call me shailesh Kokate - 9320620807
data is not ready. hence we are closing this.
Product
Clarification
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi, Please call me on 9320620807, Hi Shailesh Kokate, We are trying to reach you but your number was busy. Please reach us at 7358276857 to discuss on your requirement.  ​ Thanks, Sumithra., Hi Shailesh Kokate, We are trying to reach you but the call was left unanswered. Please reach us at 7358276857 for work on this ticket. ​ Thanks, Sumithra, Hi, My data is not ready you can close this ticket. Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________
Bank Statement not report not generating
Dear team, Bank Statement report not generating, plz check on top priority Regards Mahendra
SSRS_PA_BANK_STMT_PARA view not available
Product
Patch Deployment
null
Payroll Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12780, Hi Mahendra Y, Please join the below session link. https://fastsupport.gotoassist.com/169000274 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Mahendra Y, The bank statement view is not available due to which the report was not generated. Now we have deployed the same post that it is getting generated. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Help Menu not working
Dear team, Help menu is not working, attached screenshot for your reference, plz check. Regards Mahendra  
after the application got crashed, the help document has not been deployed while re-installing the application
Product
Patch Deployment
null
Application Access Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Mahendra Y, Please join the below session link. https://fastsupport.gotoassist.com/169000274 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Issue resolved Regards Mahendra, Hi Mahendra Y, ​As discussed, after the application got crashed, the help document has not been deployed while re-installing the application. Now we have deployed the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
Goal sheet issue Saurabh Vijayvergia (P0927)
Saurabh Vijayvergia (P0927) current role is ASM but his goal sheet for current PMS cycle is to be saved for Corporate Relationship Manager – DMA role. HR team had changed his role but his goal sheet is still reflecting for ASM. Please rectify on priority
Clarification
Customization
Data Correction
null
Performance Appraisal
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12612, Hi Pratap Singh, we will reset the goals Saurabh Vijayvergia (P0927) current role is ASM but his goal sheet for current PMS cycle is to be saved for Corporate Relationship Manager – DMA role. HR team had changed his role but his goal sheet is still reflecting for ASM.  Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Pratap Singh, Post Analysis, the current Position for the Employee - P0927  is "Corporate Relationship Manager - DMA". And  the goals are Corporate Relationship Manager - DMA  and please check and update. Thanks & Regards, Iswarya.S   Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181
Kolkata location is not showing under Mailing payslip option
Kolkata location is not showing under Mailing payslip option
data corrected in the payslippdf table
Product
Data Correction
null
Payroll Setup
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Here is the screenshot, Hi Santanu Roy Chowdhury, Please join in the below link https://fastsupport.gotoassist.com/ Key:837807292 ​ Abirami K, Hi Santanu Roy Chowdhury, ​During our analysis, we found that the employee payslip process was pending for the past year so, we have cleared the same from the back end and Now you can able to get the pay group. ​ Abirami K, Hi, Thanks it is working fine now. Thanks & Regards Santanu RoyChowdhury Human Resources Acclaris Business Solutions Private Limited (A Willis Towers Watson Company)
Leave Proration
Need to understand the Leave balance calculation for the below colleagues. 301922 ^ Vipul Kumar Agarwal it seems to be incorrect in HRIS. 
leave credit configuration change
Product
Configuration
null
Absence, Time and Attendance
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sheralyn Racheal Ireland, As pe rthe query , We have understood that need to give clarification.Please join this session https://fastsupport.gotoassist.com/887699478, Hi Sheralyn Racheal Ireland, As discussed over the call, We have verified the employee Credit . For EL and CL leave type employees have credit of 12 days per year. If employee joins in between of the year they will be having the leave balance credit based on the Date of joining credit. Since configuration is provided as TO NEXT NEAR WHOLE NUMBER . If employee leave balance is 0.3 as per pro rata of that month system will consider as 1 But not 0 . This employee is joined on 25 March 2021 as per his DOJ employee should credit of 9 days as per your requirement but employee is getting 10 days because that configuration of round Off . We have now changed to that to the nearest Whole number so that employee will be credit 0 if prorata leave is below 0.5 and 1 if prorata leave is above 0.5 .Kindly check the same and update us in case of clarification.
80 D medical value is not considered in Tax sheet
80 D medical value is not considered in Tax sheet
Formula change of 80D
Product
Configuration
null
Tax
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Divya N, We have already taken the session for another queries. Once it is completed, we will check and update the status  Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Divya N, As discussed over the phone, for the 80D the formula has been defined as [MEDSELF]+[MEDFAMILY] due to which the Tax Component has been calculated only with Medical Insurance of Self and Family (Below 60). ​ Now we have changed the formula as per system defined procedure. Post that it is calculating correct. Note : For MEDSELF component, exemption amount is 25000 only. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
emp. are not getting mails of pay slips
I have processed the pay slips of all  the staff for the month of April, 2021 but it is not coming in emp. mail ID. Can you please resolve the same in URNGET basis
Mail moved to the junk
Product
Configuration
null
Payroll Setup
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rajendra Pant, Please connect to the below link https://fastsupport.gotoassist.com/ Key:278247894 ​ Abirami K, Dear Abirami, Now, we have received the payslips in Junk Mail box. Please close the ticket. Regards, Rajendra
Authorized signatory change
Dear team, Please change the authorized signatory in the transfer letter of the employee. Ecode :31492 Authorized signatory ecode: 04497 Authorized signatory name: Kannan P
changed the authorized signatory from the backend
Product
Data Correction
null
Employee Information
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raveena Ramakrishnan, As per your request, we have changed the authorized signatory of the reported employee to 04497. We request you to recreate the transfer letter and check the updated details.
Bank Statement unable to download
 Dear Team, I am unable to download the Bank Statement in Amity, Today i need to release the employees salary ,Immateriality fix the issue.
Done the changes
Product
Data Correction
null
Pay process
null
null
null
Resolved
user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets/12735, Hi Madhukara H S, I hope Mr. Kadirvaan has cleared the reported bank statement issue. Please check and confirm., Yes, It’s cleared …. Thank you. Thanks & Regards Madhukara H S Deputy Manager HR Payroll Cell No : 7674999171 Cancer Treatment Services Hyderabad Pvt. Ltd. 14th Floor, C Block, Mittal Towers, (Near Trinity Metro Station) MG Road, Bangalore – 560 001
Confirm Process not done_GDSL
Dear jay, As discussed, I was trying to close GDSL paygroup but showing error as " payroll count mismatch". But now finally you have done it. Thanks for your support & Cooperation. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
Pocessed data count mismatch
Product
Data Correction
null
Salary
null
null
null
Closed
Hi Anoopsingh, We have taken the connection on saturday and understood that there was a employee count mismatch in processed data for the mentioned pay group GDSL and the same has been resolved now and you have confirmed the paygroup also. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
Can not download Clock In Clock Out Report
We can not download Clock IN Clock Out Report so clear this issue on ASAP basis.
Duplicates in rpt calendar table
Product
Data Correction
null
Time & Attendance Management
null
null
null
Closed
user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Parth, As discussed over the call, we understood from you that the team had connected on Saturday and resolved the reported query. And now the report is generating successfully. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 ,
Login Error-0120
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team Employee-0120-Anwar sheikh is unable to login in Screenshot attached. Pls chk. Thanks Sonali This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Work/Company Mail ID and Work mobile number must be updated in contact details form
Product
Clarification
null
null
null
null
null
Closed
Hi Sonali Srivastava, We will check on the below reported mobile query showing an internal system error while sign up. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Sonali Srivastava, As per our analysis, The company work mail ID was not updated in the Contact details hence the Sign up request was unable to do it. Please inform employee try now sign up the application and proceed. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
Investment Declaration for FY 2020-21
Dear Jay, As discussed, Please update investment proofs detail of FY 2019020 to FY 2020-21 as a declaration. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
Last year proof inti current year declaration movement
Product
Service Request
null
Tax
null
null
null
Closed
Hi Anoopsingh, We have taken the connnection and moved the last year proof value into current year declaration. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
FW: Adrenalin app for Sanjay Joshi-0009
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Team The employee 0009-Sanjay Joshi is unable to login in app. Kindly resolve Thanks Sonali From: Sanjay Joshi <Sanjay.Joshi@artfertilityclinics.com> Sent: 01 May 2021 10:46 To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com> Subject: Adrenalin app for Sanjay Joshi Dear Sonaliji Please find latest screenshot of Adrenalin app. Thanks and regards Sanjay Joshi This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Wrong count cleared
Product
Data Correction
null
null
null
null
null
Closed
Hi Sonali Srivastava, We will unlock the mobile device by clearing the wrong count entered by the employee. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Pls confirm if this has been solved. Thanks Sonali , Hi Sonali Srivastava, ​As per request, we have cleared the wrong count and modified the flag for the employee. Now employee can login the application with correct password. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd
Patch deploy for FY 2020-21
Dear Jay, Please deploy the patch for the FY 2020-21. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
FY patch deployment
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Hi Anoopsingh, ​We have taken the connection on saturday and deployed the FY 2021-2022 patch. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support
May Day Holiday is not indicated in Calendar
May Day Holiday is not indicated in Calendar
scheduler is running at night 10:14
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Clarification
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Absence, Time and Attendance
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user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763 seen_articles: referrer: https://myadrenalincare.freshdesk.com/support/home, Great Response …!!  still we are struggling ,blames are on HR going on., Hi Srinivasa V, Please join the below session link. https://fastsupport.gotoassist.com/680871569 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Srinivasa V, As discussed over the phone, since the scheduler timing is set as 10:14 PM, holiday will be reflected once the scheduler is completed successfully. Hence we have requested you to change the timings in the morning. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com
FW: Request for support, performance management
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate the goal setting for the below team members from CNS and also similar positions. Thanks, Kritika [cid:image3f7169.PNG@f42a2756.48b339f1]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagea42dd8.PNG@3f51ef18.44aadf3b]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagec0a3de.JPG@bb19e62c.469ae146]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Ramadan Shehata [mailto:Ramadan.Shehata@cns-me.com] Sent: Sunday, May 2, 2021 1:11 PM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: Request for support, performance management Dear Kritika, Hope you have a great day… I need your kind support for the performance management page. When I login to the main page and click on “ performance review “ as mentioned in the guide, it shows me an empty page as below picture. Can you please assist in this Thanks dear [cid:image010.jpg@01D73F54.DEED5EE0] Regards, [cid:image003.png@01D73F54.DEDE1CA0] COMPUTER NETWORK SYSTEMS UAE| OMAN | KUWAIT [cid:image004.png@01D73F54.DEDE1CA0]<https://twitter.com/cns_middleeast>[cid:image005.png@01D73F54.DEDE1CA0]<https://www.facebook.com/computernetworksystemsme/> [cid:image006.png@01D73F54.DEDE1CA0] <https://www.youtube.com/channel/UCOt7I7gmWFWT9s8t7dNdGnw> [cid:image007.jpg@01D73F54.DEDE1CA0] <https://www.linkedin.com/company/computer-network-systems/> www.cns-me.com A Ghobash Group Company Ramadan Shehata Sales Account Manager – BFSI Oman M: +968 93304535 | PO Box: 1718, PC 130 Azaiba, Pearl Tower, Ground floor Ghala, Muscat, Sultanate of Oman. [cid:image009.jpg@01D73F54.DEDE1CA0] This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Goal setting enabled
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Data Correction
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Goal Management
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Hi Kritika, The below employee trying to access the Performance review form instead of the Goal setting. ? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
Goals to be cleared
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Nidheesh; Kindly find attached a list of team members whose goals need to be cleared as they have been uploaded incorrectly. Can you let me know when this has been completed in order that I can inform the business unit? Thanks. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D73F58.DDC49980] [cid:image002.png@01D73F58.DDC49980] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Goal cleanup
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Goal Management
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Dear LeeAnna, We are acknowledging your email. Definitely we need time to correct the data as the list is huge. @Saravanan, Can you advise timeline quickly for this activity to perform. Regards Nidheesh K M(Dubai) & Whats app: +971-544319321 | MS TEAMS:Nidheesh.K@hr-mx.net , ?Hi LeeAnna, In the given list, only 52 employees have submitted the goals for 2021 appraisal . Please do confirm whether i can do the clean up for them, so that we can do it right away and inform you. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Dear Saravanan; Please clean all the goals that are in the system for the list of employees that were attached. Thank you. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D73FFC.B0A104D0] [cid:image002.png@01D73FFC.B0A104D0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> , Hi Mam, We have done the goal cleanup for shared employees. Kindly check and let us know for any challenges. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Dear Saravanan; There appears to be still some goals not yet cleared out. i.e. 5169, 5184, 5189, 5239, 5263, 5293. Thanks. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D7400C.F610CB80] [cid:image002.png@01D7400C.F610CB80] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> , ​​​Hi Mam, We have cleared the Goals pending for 2021 Calendar but the below employees pending are from 2020 Calendar. Do we need to do the clean up for 2020 Goal pending too? Please confirm to proceed. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Dear Saravanan; Please clear all of 2020 Goals for this group of persons as well. Thank you. Warm regards, Lee-Anna Lee-Anna Nussbaumer Group HR Director [cid:image001.png@01D740C5.0B505CF0] [cid:image002.png@01D740C5.0B505CF0] T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778 E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/> , Hi ​Mam, ​ We have cleared the 2020 goals also for shared employees. Kindly check and let us know of any challenges. ​   Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.
RE: Payroll JVs
Dear Mani, I have updated the dept for below staff and rerun payroll still the Dept in not showing in JV. EMPLOYEE NUMBER ASSIGNMENT NUMBER LAST NAME FIRST NAME MIDDLE NAME 5611 Vuppala Manohar Kumar [cid:imagea28303.PNG@b99aff34.4e87f654]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image3404c2.PNG@5129cfe1.4baa7250]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image7467cd.JPG@55ac7fb2.47b51e3c]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Muhammad Anum Raza Bukhari Sent: Sunday, May 2, 2021 11:47 AM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com>; Ahmad Asfoura <Ahmad.Asfoura@jumanenergy.com> Subject: RE: Payroll JVs Dear Elton, GCG is ok, Can you please check for Emp # 5611 the department GL assigned for EE&I, EMPLOYEE NUMBER FIRST NAME APPROVAL DATE PAY DATE ELEMENT NAME INPUT VALUE UOM COST ALLOCATION SEGMENTS 5611 Manohar Kumar 4/30/2021 4/30/2021 Housing_Allowance_D Pay Value Money 140.000.0130.0.75102.000.0000.00 5611 Manohar Kumar 4/30/2021 4/30/2021 Accrual_Gratuity_D Pay Value Money 140.000.0130.0.75127.000.0000.00 5611 Manohar Kumar 4/30/2021 4/30/2021 Basic_Salary_D Pay Value Money 140.000.0130.0.75101.000.0000.00 5611 Manohar Kumar 4/30/2021 4/30/2021 Leave_Salary_Provision_D Pay Value Money 140.000.0130.0.75125.000.0000.00 5611 Manohar Kumar 4/30/2021 4/30/2021 Transportation_Allowance_D Pay Value Money 140.000.0130.0.75103.000.0000.00 Regards, [cid:image001.png@01D73F4F.445CAED0] A Ghobash Group Company [cid:image002.png@01D73F4F.445CAED0]<https://www.linkedin.com/company/juman-energy-group> WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM> MUHAMMAD ANUM RAZA BUKHARI Chief Accountant M:+971 55 5533437 | T: +971 2 4196900 | Ext: 7161 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE [cid:image003.png@01D73F4F.445CAED0] From: Elton Dasilva Sent: Sunday, May 2, 2021 9:23 AM To: Ahmad Asfoura Cc: Muhammad Anum Raza Bukhari Subject: RE: Payroll JVs Dear Ahmad, PFA [cid:image004.png@01D73F4F.445CAED0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image005.png@01D73F4F.445CAED0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image006.jpg@01D73F4F.445CAED0]<http://www.abaninvestment.com> From: Ahmad Asfoura Sent: Saturday, May 1, 2021 5:04 PM To: Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>> Cc: Muhammad Anum Raza Bukhari <Muhammad.Bukhari@jumanenergy.com<mailto:Muhammad.Bukhari@jumanenergy.com>> Subject: Payroll JVs Dear Elton, Kindly share the payroll JVs, Regards, [cid:image001.png@01D73F4F.445CAED0] A Ghobash Group Company [cid:image002.png@01D73F4F.445CAED0]<https://www.linkedin.com/company/juman-energy-group> WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM> AHMAD ASFOURA Sr.Finance Manager M:+971 50 8112960 | T: +971 2 4196900 | Ext: 7160 PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE [cid:image003.png@01D73F4F.445CAED0]
Clarification
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Configuration
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Salary
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Closed
Hi Elton, Below employee is mapped to HR department and department code has been not mapped for this department. Request you to map the same. [cid:370b7eb0-be7d-4de4-b2fe-09571e0dc0fc]? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , Hi Mani, Thanks, this is fixed now. [cid:image89bc57.PNG@050489d3.409d5cc0]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagee37f2d.PNG@f08abf3d.4ba50557]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imageb0dc86.JPG@dc1b1f0f.4680ca16]<http://www.abaninvestment.com>
Adrenalin issue
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Thank you for our meeting today. As discussed, please ensure to have all eligible joiners access activated once the “Map Employee to Default user group” has been ticked during employee creation, as we are creating a lot of issues for the same subject. 1. Zoolog 2. Social Connect 3. Talent Development – Self 4. Employee Life Cycle-Self 5. Workforce administration – Self 6. Performance Alignment – Self 7. HR Foundation – Self 8. Payroll Management - Self For e.i : Social Connect – Once employee finalize his/her on-boarding process, I always need to mapped manually the Social connect as the Home Page bottom is missing from there page. We will check employee list and advise the same, should employees does not have access. Thank you for your support. Regards, Mona [cid:imagec84165.PNG@bd497555.4aac10fe]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image069430.PNG@b293e2a7.4e9c41d1]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagecd1174.JPG@6e4e73a8.48986894]<http://www.abaninvestment.com> From: Saravanan Mani [mailto:Saravanan.Mani@myadrenalin.com] Sent: Sunday, May 2, 2021 9:28 AM To: Amit Sangha Cc: Nidheesh Prabhakaran; Ask Adrenalin; Venkateswaran C; Mona-Liza P. Villadelgado; Tom Ward; Kritika Kumar; Prameela Francis Subject: Re: Adrenalin issue ​Hi Amit, We have enabled necessary access to Mona to all OU's expect Crave OU. All the employees who have default map to self user access, will have the Goal Setting form access provided their Position should be mapped in the Cluster(KPI). Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ From: Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>> Sent: Sunday, May 2, 2021 10:42 AM To: Saravanan Mani Cc: Nidheesh Prabhakaran; Ask Adrenalin; Venkateswaran C; Mona-Liza P. Villadelgado; Tom Ward; Kritika Kumar Subject: RE: Adrenalin issue [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-please confirm if this is closed. This is priority for us to ensure new employees are configured properly and able to access the tool without the issues stated below. Regards, Amit Sangha [cid:image001.png@01D73F47.D4160600]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73F47.D4160600]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73F47.D4160600]<http://www.abaninvestment.com> From: Saravanan Mani [mailto:Saravanan.Mani@myadrenalin.com] Sent: Thursday, April 29, 2021 2:56 PM To: Amit Sangha Cc: Nidheesh Prabhakaran; Ask Adrenalin; Venkateswaran C; Mona-Liza P. Villadelgado; Tom Ward; Kritika Kumar Subject: Re: Adrenalin issue ​Hi Amit, We are looking into this, will check out the current set up and share you the feedback shortly. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ From: Amit Sangha <Amit.Sangha@abaninvestment.com<mailto:Amit.Sangha@abaninvestment.com>> Sent: Thursday, April 29, 2021 1:56 PM To: Saravanan Mani Cc: Nidheesh Prabhakaran; Ask Adrenalin; Venkateswaran C; Mona-Liza P. Villadelgado; Tom Ward; Kritika Kumar Subject: FW: Adrenalin issue [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan-Mona needs to have access to all companies in our setup except Crave. Can you please ensure this is done urgently if there is an issue with setup as we are facing a lot of issues. Regards, Amit Sangha [cid:image3d0c4d.PNG@5e0b0d36.4688390e]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image736cfc.PNG@b428cf56.4d933533]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image8d9b34.JPG@ef7b9128.42926cd1]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Mona-Liza P. Villadelgado Sent: Thursday, April 29, 2021 12:23 PM To: Amit Sangha Cc: Shaula Murcia; Tom Ward; Kritika Kumar Subject: Adrenalin issue Dear Amit, Could you please check if I am map under Pyramids/Ability as I generated the report to check (please see attached) and Pyramids is not available in my list. Please guide if I run the correct report to verify employees got all the access or do I need to run other report? All new joiners except for blue collared workers etc are being mapped with adrenalin access; however, these issue was raised to adrenalin long time back and not sure if this has been resolved. I will follow-up again with them today and raised in the portal to get clarity on this. They have advised that upon creation of new joiner just have the tick mark under “Map employee to Default user group” and automatically access will be provided to new employee. (please refer to the attached) Will review this. Thank you. Regards, Mona [cid:image001.png@01D73CF1.01C65900]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73CF1.01C65900]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73CF1.01C65900]<http://www.abaninvestment.com> From: Amit Sangha Sent: Wednesday, April 28, 2021 1:16 PM To: Mona-Liza P. Villadelgado Cc: Shaula Murcia; Tom Ward; Kritika Kumar Subject: RE: Adrenalin issue Hi Mona-please ensure to add new employees to all the self service modules at the time of joining. The only exception should be blue collared workers of EE&I or drivers/office boys in other businesses. Rest all staff should have access to Social, Performance, workforce, Zolog etc..in absence of even one of these, the employees are not able to receive communications or able to set goals. Kritika had a session with Pyramids wherein they complained that none of them could see the social page which announces trainings. Please resolve this for all missing cases asap. Regards, Amit Sangha [cid:image001.png@01D73CF1.01C65900]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73CF1.01C65900]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73CF1.01C65900]<http://www.abaninvestment.com> From: Kritika Kumar Sent: Wednesday, April 28, 2021 12:11 PM To: Mona-Liza P. Villadelgado Cc: Amit Sangha Subject: FW: Adrenalin issue Dear Mona, Please activate the performance management tab for Abdul Shefin and Vivekananadhan. Thanks, Kritika [cid:image001.png@01D73CF1.01C65900]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image002.png@01D73CF1.01C65900]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image003.jpg@01D73CF1.01C65900]<http://www.abaninvestment.com> From: Vivekanandhan Vasudevan Sent: Wednesday, April 28, 2021 11:30 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Cc: Haja Muhaideen <haja@e-i-emirates.com<mailto:haja@e-i-emirates.com>> Subject: Adrenalin issue Good day Ms.Kritika, Performance management TAB is not accessible through my login. Below attached is the screen shot of the same. Kindly do the needful. Safe Regards[cid:image001.png@01D73C22.DF115A50] [cid:image112382.PNG@31a6c90b.42afe0c8]<https://www.e-i-emirates.com/> A Ghobash Group Company [cid:image6e260f.PNG@2f38822c.4b92766e]<https://www.linkedin.com/company/e-&-i-emirates-llc> WWW.E-I-EMIRATES.COM<http://WWW.E-I-EMIRATES.COM> VIVEKANANDHAN VASUDEVAN HSE Officer M:+971 56 1749747 | T: +971 2 3107000 | Ext: PO Box:41708, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi [cid:image6f66f4.PNG@98d392d0.43b41b7c]<https://www.e-i-emirates.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
mapping
Product
Clarification
Admin Module
My Information
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​Hi Mona, As discussed over call, on selecting the map to default group option in Employee Creation page, respective employee automatically will be added to all Self Service groups including Social Connect. Please do observe this for the next created employee and do let us know for any further concerns on this. Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________ , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Thank you for this, we will observe and advise accordingly. Regards, MOna [cid:imaged88ec8.PNG@b01e9fe6.4799b7fe]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image8a5c3b.PNG@64254722.468850cf]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagea974d1.JPG@416217ab.459d2259]<http://www.abaninvestment.com> , Hi Saravanan, May we request you please to train with this new help desk portal, still not familiar. Appreciate your help or we can invite you to teams. Thanks Regards, Mona [cid:image140a88.PNG@925f554c.4f9fadd5]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagec8d124.PNG@f15251a2.46a7915b]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imaged58db7.JPG@cf53a41a.4b851b63]<http://www.abaninvestment.com> , Dear Adrenalin Support, I just run randomly and check if the below 2021 joiners under GCGOI have been mapped completely as per your below confirmation. They should have 8 total user group name mapped on each employees and the below joiners under GCGOI were mapped incompletely. Let us know if the adjustment you made is for the future joiners only. 1. 1. Zoolog 2. 2. Social Connect 3. 3. Talent Development – Self 4. 4. Employee Life Cycle-Self 5. 5. Workforce administration – Self 6. 6. Performance Alignment – Self 7. 7. HR Foundation – Self 8. 8. Payroll Management - Self Employee ID Employee Name Date of Joining OU Name Designation 5446 Khazi Mohammad Shafiulla 04-Jan-2021 Gulf Commercial Group - Enterprise Solutions-Dubai .Net Developer 5461 Arunkumar Varadhan 10-Jan-2021 Gulf Commercial Group - Enterprise Solutions-GCG OI-ABU DHABI Service Engineer 5476 Asadullah Rauf Mughal 24-Jan-2021 Gulf Commercial Group - Enterprise Solutions-Head Office - GCG Office Imaging Chief Accountant 5568 Pearl Jane Balondo Glino 16-Mar-2021 Gulf Commercial Group - Enterprise Solutions-Gulf Commercial Group Establishment-Dubai Contract Billing Coordinator 5576 Abdul Rehman 21-Mar-2021 Gulf Commercial Group - Enterprise Solutions-Gulf Commercial Group Establishment-Abu Dhabi(B) Debt collector Thank you. Regards, Mona [cid:image1474fa.PNG@d91ce3a6.40bd8b5e]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image0be914.PNG@65a84ee0.4ea03bf9]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM MONA-LIZA P. VILLADELGADO Recruitment Officer T: +971 4 5961800 | Ext: 5013 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagec2317a.JPG@c4ff8a7f.44bbf807]<http://www.abaninvestment.com> , Hi Mona​, ​ Yes, all the New Joiners are added to the listed Self Groups except for Talent Management which is an unused module and therefore the access is not enabled to anyone. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Dear Team, I am on leave until 11th May 2021 with limited access to mails. Please expect a delay in response. For urgent matters, please reach out to Amit Sanga for Adrenaline/Goals related queries and LeeAnna Nussbaumer for Training related emails. Regards, Kritika [cid:image45e0e9.PNG@d4e3fb9b.408271ca]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagee8544d.PNG@8a9711a2.44be610f]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagea3184a.JPG@16096830.4f98e2c0]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. , Hi Saravanan/Bhaskar-this is very confusing for us to hear two different responses..I will just repeat for clarity: We have 2 types of users-Self Service and Non-Service (workers who don’t use adrenalin and are treated as records for payroll and HR Operations processes only), we don’t differentiate between self-service users and all of them have to be enabled to use all modules including Social Connect. In reality this has been an unclear process, resulting in staff not having access to one or more modules, not only diluting user experience, missing out on Training enrolment (we announce this on Social Connect page) but also not able to complete critical activities such as performance appraisal. We had merely asked to streamline this and make it easy for our Onboarding Spoc Mona, can you please close this without further delay. For any licensing clarifications, please reach out to your internal team only. Regards, Amit Sangha [cid:image6d5b8b.PNG@4824d789.41b0b983]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image326762.PNG@7dcb43c0.489e72b8]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image5071e0.JPG@cf30936c.42ac27ba]<http://www.abaninvestment.com> , Hi Mona​, We understood that the above mentioned point is raised long back during the year 2021. This might have already been closed or a workaround solution might have been suggested on-call or discussion but the ticket might not have been updated. Please review the ticket and let us know in case if this scenario still exists, so that we can proceed further with our analysis.  Regards Saravanan
FW: Goal Setting activation- Prime Hospitality
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please activate all the employees from Prime for KPI as mentioned in the “D” column of the Goal setting status report attachment. Also please check the Updated List attachment for the rectification of no record found error. Thanks, Kritika [cid:image0a921f.PNG@b4d70bc7.4fb7329c]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image509ecf.PNG@07c24fd9.42b58b73]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagec4bd34.JPG@85973c86.4793dac7]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. From: Corazon Belleza Sent: Thursday, April 29, 2021 10:09 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com> Subject: RE: Goal Setting Dear Kritika, This year Massimo, decide to give KPI’s to all Prime team members. I have attached the updated list for Prime, as some staff are not included in the excel file you sent. I have put the remarks for those team members that their record cannot be found. Thank you, Cora [cid:imagec0e573.PNG@2a00b7a7.4ea161e0]<http://www.russosuae.com/> PRIME HOSPITALITY A Ghobash Group Company [cid:image010.png@01D73CDE.B5FB98D0]<https://www.facebook.com/RussosUAE> [cid:image011.png@01D73CDE.B5FB98D0]<https://www.instagram.com/russosuae/> WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM> CORAZON BELLEZA Division Coordinator M:+971 50 4272557 | T: +971 4 5961891 | Ext: 6407 PO Box:29813, Makeen Bldg, Airport Rd, Dubai [cid:image008.jpg@01D73CDE.B5FB98D0]<http://www.russosuae.com/> From: Kritika Kumar Sent: Thursday, April 29, 2021 9:18 AM To: Corazon Belleza Subject: RE: Goal Setting Dear Cora, Please share with us from the attached email, who all should be on Goal setting and who should not. We need to get this solved asap. Thanks, Kritika [cid:image001.png@01D73CDE.B5FB98D0]<http://www.abaninvestment.com/> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image007.png@01D73CDE.B5FB98D0]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM> KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image008.jpg@01D73CDE.B5FB98D0]<http://www.abaninvestment.com/> From: Corazon Belleza Sent: Thursday, April 29, 2021 9:14 AM To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>> Subject: FW: Goal Setting Dear Kritika, Good morning. Please note that manager cannot enter below employees goals in the system, it show’s “No records Found”. Could you please kindly assist . Thank you. EMP CODE EMP NAME 3967 Israr Ahmad 5296 Mahadev 5367 Nilupol 5507 Dilakshana 5572 Sabin 5608 Manish 5128 BHUMI 5145 OSHAN 5426 ALDRIN 5396 NUWAF 5146 SHAREEZ 5406 NAMAL 5452 Padmalanka [cid:image009.png@01D73CDE.B5FB98D0]<http://www.russosuae.com/> PRIME HOSPITALITY A Ghobash Group Company [cid:image010.png@01D73CDE.B5FB98D0]<https://www.facebook.com/RussosUAE> [cid:image011.png@01D73CDE.B5FB98D0]<https://www.instagram.com/russosuae/> WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM> CORAZON BELLEZA Division Coordinator M:+971 50 4272557 | T: +971 4 5961891 | Ext: 6407 PO Box:29813, Makeen Bldg, Airport Rd, Dubai [cid:image008.jpg@01D73CDE.B5FB98D0]<http://www.russosuae.com/> From: Russo's New York Pizzeria Dubai Silicon Oasis Sent: Wednesday, April 28, 2021 8:39 PM To: Corazon Belleza Cc: Massimo Begalli Subject: Goal Setting Dear Ms. Cora Please check below employees has no record on goal setting in adrenalin EMP CODE EMP NAME 3967 Israr Ahmad 5296 Mahadev 5367 Nilupol 5507 Dilakshana 5572 Sabin 5608 Manish 5128 BHUMI 5145 OSHAN 5426 ALDRIN 5396 NUWAF 5146 SHAREEZ 5406 NAMAL 5452 Padmalanka Also please transfer under my domain following employees Aileen and Parash Karki Thank you Alona [cid:image012.png@01D73CDE.B5FB98D0]<http://www.russosuae.com/> PRIME HOSPITALITY A Ghobash Group Company [cid:image010.png@01D73CDE.B5FB98D0]<https://www.facebook.com/RussosUAE> [cid:image011.png@01D73CDE.B5FB98D0]<https://www.instagram.com/russosuae/> WWW.RUSSOSUAE.COM<http://WWW.RUSSOSUAE.COM> RUSSO'S NEW YORK PIZZERIA DUBAI SILICON OASIS T: +971 4 3205836 PO Box:29813, Russos Dubai Silicon Oasis, Dubai [cid:image008.jpg@01D73CDE.B5FB98D0]<http://www.russosuae.com/> This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
goals enabled
Product
Data Correction
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Performance Management
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Hi Kritika, We have enabled the shared employee goals for 2021. Please verify now and let us know for clarification.   Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Dear Saravanan, Please activate for Employee no. 5553 as well, from Makeen properties and other similar roles. Thanks, Kritika [cid:image6ad92a.PNG@8d0761cf.419abe1c]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image81c7ff.PNG@d7b01431.438bcff3]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:imagec70f33.JPG@0c1f6c9b.4aa68945]<http://www.abaninvestment.com> , Hi ​Kritika, We have enabled the goal setting for below employee now. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Dear Saravanan, Please need your urgent assistance on the same. Thanks, Kritika [cid:image3e85be.PNG@5033f895.4bab647d]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image42e033.PNG@a8e6d129.4db1a754]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM KRITIKA KUMAR L&D Manager M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image5a64d8.JPG@e9174a8a.4c939790]<http://www.abaninvestment.com> , Hi​ Kritika, ​ We have already enabled the goal setting for shared employees. Request you to check and let us know of any challenges.  Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.
Annual leave - cutoff
Dear Mani, Below staff has applied total of 18 days annual leave, as per cut-off date 12 days (11 – 24 Apr) should be deducted from the allowances. But it is only deducting 6 days. Please check and advise. [cid:image001.png@01D73F37.0000E9D0] [cid:image1920ce.PNG@20b307ec.40b96c2b]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image0c950a.PNG@b8883ef4.4aba5fae]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image545321.JPG@e89c0ad9.479b9eeb]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
cancelled leave also taken for count
Customization
Data Correction
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Personal Data
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Hi Elton​, ​ The reported issue has been resolved now. There was a cancellation record for the same period which's why Annual Leave not shown in the Payroll. Now it's been resolved. Please check the same. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited   06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |  Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411., Confirmed. [cid:imagedfc0ff.PNG@55b8f753.4189c07d]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image2024f1.PNG@a620f5ae.47b4c045]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image6d6d56.JPG@6dbb0c55.41827a52]<http://www.abaninvestment.com> , Resolved. [cid:image2db7a2.PNG@59b274f7.4cb658cd]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:imagefa2971.PNG@9c91e15a.4c928826]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM ELTON DASILVA Sr. Compensation & Benefits Officer T: +971 4 5961800 | Ext: 5014 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image177d6e.JPG@c1e52215.46ada04d]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
Goal Setting KPI
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.] Hi Saravanan-can you please assist with converting the below staff appraisal type to KPIs. This is to be done for the staff in the list as well as the position so that any future hires in similar position is automatically tagged to KPIs: Employee Id Employee Name OU NAME Designation Name 1005 Zahir Sheik Arabian Ethicals Co. (ETHIX) Administration Assistant 1190 Mohd.Shazedul Alam Arabian Ethicals Co. (ETHIX) Sales representative 4057 Mohammad Umer Dar Abdul Rashid Arabian Ethicals Co. (ETHIX) Data entry administrator 5133 Afilal Puthenpurayil Basheer Arabian Ethicals Co. (ETHIX) Sales representative 5312 Amr Muslm Hussein Ahmed Arabian Ethicals Co. (ETHIX) Medical representative 5523 Mir Mohammed Hussain Ali Naqvi Arabian Ethicals Co. (ETHIX) Sales supervisor 5524 Nazneen Haroon Kasmani Arabian Ethicals Co. (ETHIX) Sales coordinator 5551 Binal Sagar Bhoite Arabian Ethicals Co. (ETHIX) Regulatory affairs officer 5552 Pratima Parajuli Arabian Ethicals Co. (ETHIX) Promoter 5577 Alaa Ibrahim Adhami Arabian Ethicals Co. (ETHIX) Medical Sales Representative 5578 Khouloud khaled Atwi Arabian Ethicals Co. (ETHIX) Medical Sales Representative 5590 Maher Yaseen Suleiman Mar'i Arabian Ethicals Co. (ETHIX) Trade Development Supervisor 5600 Aprilyn Degay Rodriguez Arabian Ethicals Co. (ETHIX) Promoter 5619 Hariharakumar Raveendrapanicker Arabian Ethicals Co. (ETHIX) Sales supervisor Regards, Amit Sangha [cid:image2e64de.PNG@4f93c51d.4fbc0737]<http://www.abaninvestment.com> ABAN INVESTMENT Ghobash Group Operating Companies [cid:image3e4969.PNG@6539374d.4ea9cb77]<https://www.linkedin.com/company/aban-investment> WWW.ABANINVESTMENT.COM AMIT SANGHA Group HR Operations Manager M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002 PO Box:2929, Makeen Building, Airport Road, Dubai, UAE [cid:image6cf562.JPG@f2da2cdd.4da5dad4]<http://www.abaninvestment.com> This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
goal enabled
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Service Request
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Goal Management
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Hi Amit, ?Below positions has been mapped to KPI. Kindly check let us know for any changes. AE-ABU-ADM.ADMINISTRATION ASSISTANT AE-ABU-CON.SALES REPRESENTATIVE AE-DUB-L&D.DATA ENTRY ADMINISTRATOR AE-DUB.SALES REPRESENTATIVE AE-DUB-VET.MEDICAL REPRESENTATIVE AE-DUB-MED.SALES SUPERVISOR - UAE AE-DUB-PHARMA.SALES COORDINATOR AE-DUB-PHA.REGULATORY AFFAIRS OFFICER AE-DUB-CON-CON.PROMOTER AE-DUB-CON.MEDICAL SALES REPRESENTATIVE AE-DUB-PHARMA.TRADE DEVELOPMENT SUPERVISOR AE-DUB-PHA.SALES SUPERVISOR? Best Regards, Saravanan.SM Product Support ________________________________ Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai - 600130. Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411. "I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>". ________________________________
Other Non CTC Reimbursement
Dear Team, After deploy the patch, Non CTC Reimbursement form is not showing in Claims Requisition form. Thanks & Regards, Globe Capital.jpgAnoop Singh Human Resources Globe Capital Market Limited 605, Ansal Bhawan, 16 K. G. Marg, Connaught Place, New Delhi - 110 001|+91-11-30412345 office (Extn.560) <http://www.globecapital.com> www.globecapital.com fbn-02.png
SP change
Customization
Data Correction
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Claims and Reimbursments
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Hi Anoopsingh, As discussed we will check the reported query on other non CTC reimbursement form issue and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support