subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 19 values | cf_sub_modules stringclasses 79 values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2 values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
attendance - 1 day LOP | dear Madam, EM ID: 48447 . all his attendance is approved before payroll but the got 1 LOP in Apr 21. please confirm the LOP details. | We have checked, 1 day has been debited because employee reason is showing LATE COMING DEDUCTION. | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12871, Hi Sowmya, We have checked, 1 day has been debited because employee reason is showing LATE COMING DEDUCTION. Request you to re-check and revert for any further clarifications. Regards, Srujana.M |
Need to change the last working date for Rachaita Basu (IA1375) | Need to change the last working date for Rachaita Basu (IA1375) from 30-Apr-2021 to 29-Apr-2021. | As per the requirement we have updated the Last working date, last pay date, relieving date and shortfall date.
| Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Santanu Roy Chowdhury, We will initiate connection shortly and work on the reported query. Regards, Veerapandian R, Hi Santanu Roy Chowdhury, Please join on the below given session link https://fastsupport.gotoassist.com/349014385 Regards, Veerapandian R, Hi Veerapandian,
I have joined the link.
Thanks & Regards
Santanu RoyChowdhury
Human Resources
Acclaris Business Solutions Private Limited
(A Willis Towers Watson Company)
, Hi Santanu Roy Chowdhury, As per your requirement we have updated the Last working date, last pay date, relieving date and shortfall date. Please check from your end and let us know. Regards, Veerapandian R, Hi Veerapandian,
This is completed.
Thanks & Regards
Santanu RoyChowdhury
Human Resources
Acclaris Business Solutions Private Limited
(A Willis Towers Watson Company)
, |
Bank Details Already exist of Mohan Kumar-NBHC06359 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Judhi,
Mohan Kumar-NBHC06359 bank details already exist.
[cid:image001.png@01D74052.94B7AC00]
Regards,
Manoj Tiwari
RHR
(MP,Bihar,WB,UP,UK)
[cid:image003.png@01D74052.94B7AC00] National Bulk Handling Corporation Pvt. Ltd.
2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031.
Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com>
Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com>
For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Backend Update. | Product | Service Request | null | Employee Information | null | null | null | Closed | Hi Manoj, As checked, below employee is rejoined and his bank details already exist in the system hence it shows already exist message. Now we have removed old bank details from system hence you will be able to update bank details. Please check and confirm. Regards, Judhistira.M |
unable to process the Bulk settlement |
Hi,
Unable to process the bulk settlement.
[cid:image001.png@01D74050.B75B8A30]
Best Regards
Pradeepa C T
Executive - Human Resources (Total Rewards - Payroll)
M +91 6366426128 T +91 80 2237 8000
[cid:image2f364d.JPG@b6890605.4a9e3d14]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| Bulk settlement process has been struck in queue | Product | Data Correction | null | Pay process | null | null | null | Closed | Dear Pradeepa,
We have checked, settlement process has been struck in queue. Now we have cleared the same. ? Request you to start the settlement process and revert for any further clarifications .
Thanks & Regards,
Srujana.M.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " .
________________________________
Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427.
________________________________
|
Blank attendance | Dear Madam, EM ID: 1499, 37883 for both the employees we have not mapped the shift earlier. today we have mapped the same. as the shift was mapped today employee attendance for 1 & 2 may 21 is seen as blank. request you to please run the weekly off scheduler and make the dates as holidays. Regards, Sowmya | Shift roaster has been done. | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sowmya, As discussed over the call, based on your request we have to insert the shift roster for the below dates. Also, we have executed the weekly off and holiday scheduelrs. Please check and revert for any further clarifications. Regards, Srujana.M |
Goal setting approval not showing. | Goal setting is reflecting pending in tray of P3189 ^ Indra Sen Yadav but there is no record, refer to screenshot | older transactions | Product | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We will analyze the concern reported on GS being submitted not getting displayed under the approver and share our updates with you at the earliest, please provide us few minutes. Thanks and Regards, Dhivya . V, Dear Pratap Singh, There was a discrepancy in the transaction count that was getting displayed under P3189 and the same has been cleared now. It was the transaction of P1808, whose has got GS approved and in the process of Self Appraisal now. Please verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V |
Make fields of Employment Data Change - Additional Fields as non mandatory | Hi, Please make below mentioned fields of "Employment Data Change - Additional Fields" form as non mandatory from backend. We checked in Label Editor form however those fields are appearing as "Enabled" and not "Mandatory". 1. GL Code 2. PF No 3. Employment Status | Made fields as non-mandatory via backend | Product | Data Correction | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rashmi, As showcased over the remote session, the below fields are now made as Non-mandatory. 1. GL Code - Via backend 2. PF No - Via backend 3. Employment Status - Via Label editor Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi, Thanks for the same. |
Matrix Manager | We are unable to change Matrix Manager from Reassign Matrix Manager from Employee Deactivation form We have uploaded through data upload then also Matrix Manager is not updating We are unable to deactivate the Employee ID APL04129 | patch deployed | Product | Patch Deployment | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We have connected the session, we will analyze the concern reported on Reassigning Matrix Managers in Employee Deactivation page and update you soon. Thanks and Regards, Dhivya . V, Hi Vidyasagar, Post analysis, we understood that the query to find the Matrix Managers is taking time, hence we have requested to the internal team to optimize and address the same. Once the patch is shared, we will deploy and update you. Thanks and Regards, Dhivya . V, Hi Vidyasagar, The issue has been addressed and the patch is to be released. We will receive the same and deploy at the earliest. Thanks and Regards, Dhivya . V, Hi Vidyasagar, The patch with reference to the concern raised on Matrix Manager has been resolved, please verify and let us know your feedback Thanks and Regards, Dhivya . V |
Leave Entry Payroll | We are unable to upload the LOP for APL08804 | patch for issue fix | Product | Patch Deployment | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Request your help on knowing the alert getting displayed while uploading LOP for the employee. We will connect with you, analyze and update you accordingly, please provide us few minutes. Thanks and Regards, Dhivya . V, Hi Vidyasagar, Post deployment of patch, the LOP got submitted for the employee. Attached the snapshot for your reference. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Fwd: Gaurav Mittal has been created as an employee in Religare Broking Limited by HR Operation Team with employee ID 94907 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Please add this category too.
---------- Forwarded message ---------
From: Deepak Kumar <kr.deepak@religare.com>
Date: Mon, May 3, 2021 at 6:22 PM
Subject: Re: Gaurav Mittal has been created as an employee in Religare
Broking Limited by HR Operation Team with employee ID 94907
To: Jatinder Kumar Sharma <sharma.jatinder@religare.com>
Hi Jatinder,
one more case while updating emergency contact details for below employee
in the relationship column brother name is not reflecting, pls do the
needful.
[image: image.png]
*Thanks & Regards**,*
*Deepak Kumar*
*Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792696 | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
On Mon, May 3, 2021 at 4:06 PM <humanresourcecm@religare.com> wrote:
> Gaurav Mittal has been allotted an Employee ID 94907 with the following
> employment details :-
>
>
> *Emp Id:* 94907
> *Emp Name:* Gaurav Mittal
> *Date of Joining:* 03-May-2021
> *Designation:* Sr Relationship Manager - Dealing
> *Company Name:* Religare Broking Limited
> *Grade:* REL - Deputy Manager
> *Reporting To:* 94223 - Amrish Kumar
> *OU:* RSL-SHARC-Corporate - RSL-SHARC-Corporate
> *Location:* 6410-Connaught Place 3
> *Division:* 278 - RSL/RCL-Client Dealing
> *Product: *RSL-Equity Retail
> *Function: *1500 - FSI-Dealer
> *Pan No:* ATQPM4916N
>
> In case you have any observations on the above employment data of the new
> joinee please get in touch with your local HR representative.
>
> This is a system generated mail, please do not reply.
>
> .
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification on RELATIONSHIP CATEGORY master in the Emergency Contact form | Product | Clarification | null | Setup HRMS | null | null | null | Resolved | Hi Jatin,
?
The required Relationship category can be created using the Ellipse button in the form itself. As per your request, BROTHER and SISTER has been added in the category. Please check and share us your feedback.
[cid:6f236544-978b-402b-b1cb-a77cd7d11248]
Thanks & Regards,
Mohamed Moosa A
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: moosa.m@myadrenalin.com<mailto:moosa.m@myadrenalin.com>
________________________________
|
Bank Details Already exist for Avichal Bajpai-NBHC06358 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Judhi,
Showing bank details already exist
[cid:image001.png@01D74048.FD06E730]
Regards,
Manoj Tiwari
RHR
(MP,Bihar,WB,UP,UK)
[cid:image003.png@01D74048.FD06E730] National Bulk Handling Corporation Pvt. Ltd.
2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031.
Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com>
Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com>
For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Removed bank details from old ID. | Product | Service Request | null | Employee Information | null | null | null | Closed | Hi Manoj, Below bank details are already registered with Emp- NBHC05677 which is still active. Request you to check and confirm us if you want to remove bank details from Emp- NBHC05677. We called you but did not get response. Regards, Judhistira.M , Hi Manoj, We have removed bank details from Emp-NBHC05677 After your confirmation over the call. Now you will be able to update bank details for Emp-NBHC06358. Please check and revert for further clarification. Regards, Judhistira.M |
Fwd: Ramesh Satiram Jaiswal has been created as an employee in Religare Broking Limited by HR Operation Team with employee ID 94904 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls check and add the category in emergency contact details.
---------- Forwarded message ---------
From: Deepak Kumar <kr.deepak@religare.com>
Date: Mon, May 3, 2021 at 6:17 PM
Subject: Re: Ramesh Satiram Jaiswal has been created as an employee in
Religare Broking Limited by HR Operation Team with employee ID 94904
To: Jatinder Kumar Sharma <sharma.jatinder@religare.com>
Hi Jatinder,
As discussed while updating emergency contact details for below employee in
the relationship column sister name is not reflecting, pls do the needful.
[image: image.png]
*Thanks & Regards**,*
*Deepak Kumar*
*Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792696 | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
On Mon, May 3, 2021 at 4:05 PM <humanresourcecm@religare.com> wrote:
> Ramesh Satiram Jaiswal has been allotted an Employee ID 94904 with the
> following employment details :-
>
>
> *Emp Id:* 94904
> *Emp Name:* Ramesh Satiram Jaiswal
> *Date of Joining:* 03-May-2021
> *Designation:* Relationship Manager - Dealing
> *Company Name:* Religare Broking Limited
> *Grade:* REL - Deputy Manager
> *Reporting To:* 40943 - Hardik Shah
> *OU:* RSL-SHARC-Corporate - RSL-SHARC-Corporate
> *Location:* 8046-Mumbai Ghatkopar CDR 1
> *Division:* 870 - RSL/RCL-Centralized Dealing and Service Platform
> *Product: *RSL-Equity Retail
> *Function: *1500 - FSI-Dealer
> *Pan No:* AOOPJ1353B
>
> In case you have any observations on the above employment data of the new
> joinee please get in touch with your local HR representative.
>
> This is a system generated mail, please do not reply.
>
> .
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification | Product | Clarification | null | Setup HRMS | null | null | null | Closed | Hi Jatinder Kumar Sharma, The required Relationship category can be created using the Ellipse button in the Emergency Contact Details form itself. As per your request, BROTHER and SISTER has been added in the category. Please check and share us your feedback. Thanks & Regards, Mohamed Moosa A |
payslip Viewer | After enabling the payslip viewer in Module administration. Unable to view Payslip in Mobile Same with claims requisition also | Done the changes. | Product | Data Correction | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ramakrishnan J, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi Ramakrishnan J, Requesting you to connect the below link. https://fastsupport.gotoassist.com/766065125, Hi Ramakrishnan J, As discussed over the call, We have enabled the LTA claim in the claims Requisition form. We have explained how to map the user group mapping. Regards, Niraikalai R |
Annexure 2-Report not able to download for HOAD & OBPL. | Hi Team, We are unable to Download Annexure 2-Report (For HOAD & OBPL) Please check the issue at your end. -Swapnil 8329295434 | Q4 Patch QA_449_ADL_2009_21692 patch deployed | Product | Patch Deployment | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home
created_by: 2043097497860
time: 2021-05-03 17:34:40 +0530, For FY 20-21, Hi Swapnil, From the above description, we understood that unable to download the Annexure2 report. Please follow the attached steps and download the same. Note: We are having a Q4 patch deployment and we expected to release it on coming Thursday. Prakash kumar, Hi Swapnil, We have deployed the Q4 patch QA_449_ADL_2009_21692 Please process Q4 returns. Regards Prakash |
Reverse form | Reverse form for below-mentioned employee. 900579 Shunny Kumar | Service request | Customization | Service Request | null | Performance Appraisal | null | null | null | Closed | created_by: 2043020884409
time: 2021-05-03 12:03:04 UTC, Hi Gyanamayee, We have rolled back the approved Annual review of requested employees to the saved stage and submitted it for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Issue in Bank Statement- Salary Hold | Hi Vijay,
I had downloaded bank statement for the month of April 2021 and found error in Salary Hold list as below:
The highlighted employee's salary was not "on hold", but still his name is reflecting in Hols salary in "Bank Statement". Please check and resolve this issue.
Salary Hold
S.NO.
EMPCODE
EMPLOYEE NAME
BANK NAME
ACCOUNT NO.
HOLD AMOUNT
1
802110
NARAYAN PATIL
HDFC BANK
01301000080591
94436.00
2
803505
KETAN HARESH SHAH
HDFC BANK
03981050032524
37909.00
3
804619
SATISH KUMAR MAKTAL
HDFC BANK
00211140049193
278737.00
4
808077
MANISH KUMAR
AXIS BANK
913010037930233
24866.00
5
808116
DINESH PANDEY
HDFC BANK
50100094001184
35975.00
6
810731
HARISH PADAVALKAR
HDFC BANK
50100022539751
52552.00
7
890070
SACHIN PHADKE
HDFC BANK
50100161371702
224623.00
8
890668
PRAMOD MANILAL RATHOD
CANARA BANK
2565101005248
21240.00
9
890739
FAZID DAWOOD SHAH
STATE BANK OF INDIA
20182843034
15798.00
10
890879
HETAL GOHIL
ICICI BANK
085601001453
14824.00
11
890885
GANESH BABU S
HDFC BANK
50100035147171
111650.00
12
890961
TANUJ KUMAR TYAGI
ICICI BANK
218301513410
12315.00
13
890966
DEVENDRABHAI RAVJIBHAI VANKAR
BANK OF BARODA
34880100003867
20717.00
14
890970
DIVYA BISHNOI
AXIS BANK
915010053003922
35296.00
15
890974
MADHAB CHANDRA DUTTA
ICICI BANK
110001511997
4639.00
Grand Total :
9,85,577.00
| Clarification in salary hold. | Product | Clarification | null | Pay process | null | null | null | Closed | Hi Sonali, We have checked, below reported employees' salary has been processed on 2021-04-26 16:57:54.210. During the time employee salary has been holding. Hence the system is showing the hold salary in the bank statement. If you need we will remove the history data. Also, we have checked, mar month salary is hold. Please check and revert for any further clarifications. Regards, Srujana.M, Hi Srujana,
The salary was released for this employee in march and April both the months. Kindly remove his name from Salary hold details.
Regards
Harsha J
, Hi Sonali, As per your request, we have removed the below-reported employee's salary hold details. Request you to check and revert for any further clarifications. Regards, Srujana.M, Resolved.
Thanks
|
Horizontal Tax working | Dear Jayakrishnan,
As discussed, am not able to download Horizontal tax working, do check and revert.
[cid:image001.png@01D7403C.F5F3CCD0]
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
[cid:image003.jpg@01D7403C.F5F3CCD0]
[cid:image004.jpg@01D7403C.F5F3CCD0]
Disclaimer Notice: This message (including attachments) is legally privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any unauthorized disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify us immediately by telephone or by e-mail. Any view or opinion in this email is solely that of the author and does not necessarily represent those of Expo Freight Private Limited or any of its own global entities. It is the responsibility of the recipient(s) to ensure that this message is virus free and we accept no liability for any loss or damage arising from its receipt or use. Expo Freight Private Limited, No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA. www.expofreight.com
| Patch deployment | Product | Patch Deployment | null | Tax | null | null | null | Closed | Hi Roseline Judia, Post analysis we understood that there was a issue identified by our product team with reagrd to horizontal report. As discussed our internal team will deploy the patch post production hours and we will update you the status shortly. Regards, Jayakrishnan. N Product Support, Hi Roseline Judia, The patch has been deployed with reagrd to horizontal tax report issue. Post deployement we are able to export the report. Kindly check by extracting the report and let us know the feedback. Regards, Jayakrishnan. N Product Support, Dear Jayakrishnan,
We have uploaded the incentive for below employees in April tax working, we have noticed, Salary tds & One time tax is difference as per our manual working.
Do check and revert – shall I upload the attached to adjust both Salary & One time tax.
[cid:image006.png@01D745E1.087DA890]
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
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, Dear Roseline,
As discussed , prepared data is correct and please proceed the upload into the system. Month tax adjusted values will be adjust in upcoming salary tax deductions. Please revert for your further clarifications if any.
Best Regards,
Balakumaran.v
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me.
My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
, Dear Bala,
Thanks for the below mail and advise, will check and upload the file and revert for any clarification.
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
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[cid:image005.jpg@01D74689.8E097F90]
, Dear Bala,
We have uploaded the same in Interface and still the the is difference in TDS for the below employees, do check and revert.
EMPLOYEE CODE
EMPLOYEE NAME
Current latest Report
Diff.
Salary released report(26.04.21)
MONTHTAX
NET_PAY
MONTHTAX
NET_PAY
00012
Ajith Kumar Peiris
98401.00
150519.00
3258.00
95143.00
153777.00
00025
Prem Sawhney
192969.00
368231.00
5137.00
187832.00
373368.00
00110
Rooso Ramachandran
159795.00
178092.00
4582.00
155213.00
182674.00
00645
Dhammika Sajith Wijetunga
35650.00
80398.00
-1.00
35651.00
80397.00
00922
Ashvant Shanmugam
55885.00
142077.00
1.00
55884.00
142078.00
01472
Abbasali Moiz Sethwala
139416.00
163584.00
4607.00
134809.00
168191.00
Thanks & Regards
[Description: cid:image001.png@01CD89E2.30DF09B0]
Roseline Judia
Manager - Finance
________________________________
Expo Freight Private Limited
No. 16, Haddows Road 1st Street, Nungambakkam, Chennai 600 006, INDIA.
T +91 44 43900700<../images/blank.png> | M +91 99403 88778<../images/blank.png> | F +91 44 28223463
<../images/blank.png>W www.efl.global<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.efl.global%2F&data=02%7C01%7Croselinej%40expofreight.com%7Ceb7dac07cf1e4b9f463608d7cfdfd291%7C0713b9f898f54bf997f02df25d2ca7ff%7C0%7C0%7C637206432999535451&sdata=hJRwFCJs%2Fp1kY18RH8w3ZNVWDFIp5F0otJcluX0neu0%3D&reserved=0>
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[cid:image005.jpg@01D7480C.FA133850]
, Dear Roseline,
As discussed , below mentioned employee tax deducted in April21 is showing fine , request you to generate and verify the Tax computation and Salary register .
Best Regards,
Balakumaran.v
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me.
My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
, Dear Bala, This is closed. Thanks. Roseline |
RE: 1980340 | Dear Sandeep,
User updated H2 connect PDR in IHRIS, and submitted . Unfortunately ,the data entered was wrong. Now, user want to unlock self appraisal new in IHRIS ,so that user can fill up the correct data and submit. Kindly suggest
My employee number 11924, Name Rajeevan D
[cid:image002.png@01D7403B.90C8B600]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
From: Shishira Shetty
Sent: 03 May 2021 11:16
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>
Subject: RE: 1980340
Dear Sandeep,
User updated H2 connect PDR in IHRIS, and submitted . Unfortunately ,the data entered was wrong. Now, user want to unlock self appraisal new in IHRIS ,so that user can fill up the correct data and submit. Kindly suggest
My employee number 11924, Name Rajeevan D
[cid:image002.png@01D7403B.90C8B600]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
From: Shishira Shetty
Sent: 30 April 2021 17:14
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in<mailto:sandeep.thungaturthy@exidelife.in>>
Subject: 1980340
Dear Sandeep,
User updated H2 connect PDR in IHRIS, and submitted . Unfortunately ,the data entered was wrong. Now, user want to unlock self appraisal new in IHRIS ,so that user can fill up the correct data and submit. Kindly suggest
My employee number 11924, Name Rajeevan D
[cid:image002.png@01D7403B.90C8B600]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| exide has conveyed that they will request approver to reject | Customization | Configuration | null | Goal Management | null | null | null | Closed | Dear Shishira,
Ask the employee to inform the manager to reject the form, so e can refill and submit the same.
Regards
Sandeep Thungaturthy
, Dear Shishira, Please let us know whether the Self Appraisal of the respective employee has to be removed to proceed further. Thanks and Regards, Dhivya . V, Hi shishira, As discussed over the call, as per the below mail, please request the approver to reject the below Self Appraisal and proceed further. Please let us know in case of any help required post that. Thanks and Regards, Dhivya . V |
Unable to update the UAN & Aadhar | Hi,
For the attached employees we are unable to upload UAN and Aadhar number
Best Regards
Pradeepa C T
Executive - Human Resources (Total Rewards - Payroll)
M +91 6366426128 T +91 80 2237 8000
[cid:image6a8bb1.JPG@5a62a7b7.4692f316]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| We have removed the inactive employees' Aadhar and UAN numbers | Product | Service Request | null | Employee Information | null | null | null | Closed | Hi Pradeepa C T, We have removed the inactive employees' Aadhar and UAN numbers. Request you to check and revert for any further clarifications. Regards, Srujana.M |
Fw: Non availability of Travel Request name in drop down list | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Please have a look, we are not able to request for travel advance.
Thanks & Regards
TANUJ MUKHERJEE
MANAGER IT
9748387441
[cid:0fd39fc6-af55-43fb-8140-a0a13be1a444]
________________________________
From: SUMIT DAS <sumit@salarpuriagroup.biz>
Sent: 03 May 2021 16:36
To: Tanuj Mukherjee <tanuj@salarpuriagroup.biz>
Subject: Non availability of Travel Request name in drop down list
Dear Tanuj,
Pfa the screen shot of HRMS as Travel Request name is not coming out in drop down list.
Regards,
Sumit Das
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Travel Request | null | null | null | Closed | Hi Tanuj Mukherjee, We will have a call and discuss over the below query on travel request. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Tanuj Mukherjee, As checked, the employee is trying to raise the Travel Advance Request without raising the 'Travel Request'. So please find the below steps for this. 1. Employee needs to raised the Travel Request first and gets approved. 2. Then navigate to Travel Advance Request and employee can raise the Travel Advance Request by selecting the Travel Request. Please inform the employee to do the same and then check. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, No phone call received from your end regarding the issue and not resolved till date.
Thanks & Regards
TANUJ MUKHERJEE
MANAGER IT
9748387441
[cid:3202627d-cc10-4bc0-a4bc-c8652643fc26]
________________________________
, Hi Tanuj Mukherjee, Please find my update previous, we have given you a solution on this. If any clarification required please reach us on #9655335742 The employee is trying to raise the Travel Advance Request without raising the 'Travel Request'. So please find the below steps for this. 1. Employee needs to raise the Travel Request first and it needs to get approved. 2. Then navigate to Travel Advance Request and employee can raise the Travel Advance Request by selecting the Travel Request. Please inform the employee to do the same and then check. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Resolved |
Adrenalin Log-in error | Dear Team, When we try to login in our adrenalin the homepage is not expanding. We have try clearing cookies and cache also. Also restarted browser. Yet to change. Same error. Attaching sample screenshot for your reference. Please check and confirm!!! | infra team done changes | Product | Clarification | null | Setup Adrenalin | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Malini N, As discussed with Das, we can understand that the application reflecting small in the chrome browser. Please request the employee to check with a Raghu Thangarajdifferent browser and let us know the status. We will also check the same on our end and get back to you with a status. Regards Raghu.T, Hi Malini N, We request you to check now and let us know if the employee still facing any challenges. NOTE: Please clear the cookies and reopen the browser. Regards Raghu.t, All ok. Thanks for the support |
FW: Clearance form is sent for approval | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Can you help me to figure this out, why this was sent from the application.. as we have not added clearance to the forms.
Regards
Sandeep Thungaturthy
From: Naveen Kumar M <naveen.m1@exidelife.in>
Sent: 03 May 2021 10:54
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>
Subject: FW: Clearance form is sent for approval
Importance: High
Sandeep sir - Is that Bharath as to do anything on the below request.
Let me know sir
From: Bharath Vinod K <bharath.vinodk@exidelife.in<mailto:bharath.vinodk@exidelife.in>>
Sent: 03 May 2021 10:47
To: Ashima Mathur <ashima.mathur1@exidelife.in<mailto:ashima.mathur1@exidelife.in>>; Naveen Kumar M <naveen.m1@exidelife.in<mailto:naveen.m1@exidelife.in>>
Subject: FW: Clearance form is sent for approval
Importance: High
Dear Ashima / Naveen,
I am receiving couple of emails on resignation approvals, I understand these are system generated emails.
Pls let me know in case of any action from my end.
Best Wishes,
Bharath Vinod..
From: ihris@exidelife.in<mailto:ihris@exidelife.in> [mailto:ihris@exidelife.in]
Sent: Monday, May 3, 2021 7:01 AM
To: Bharath Vinod K <bharath.vinodk@exidelife.in<mailto:bharath.vinodk@exidelife.in>>
Subject: Clearance form is sent for approval
Importance: High
Dear Naveen Kumar M,
Following employee has resigned and Clearance form has been sent for your approval . Please do the clearance as appropriate.
Employee Details :
Employee Code :89877
Employee Name : Rangrao Bhagavan Lambore
Department :Co-operative Banks
Grade :L8
Designation :Associate Relationship Manager Grade 2
Location : Kolhapur
Date of joining : 03-Dec-2020
Regards
HRIS Team.
This is a system generated email.Please DONOT reply.
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| user is in sep fac role | Product | Configuration | null | Separation Management | null | null | null | Closed | Hi Sandeep Thungaturthy, We presume that the mentioned employee is added to the Activity role players and hence he is receiving the respective approval. We will analyze the same and share our updates with you. Thanks and Regards, Dhivya . V, Hi Sandeep Thungaturthy, The Actor is in a role namely "Separation Fac" and hence the transactions are getting triggered to him. Please verify and remove the role access if not required. Thanks and Regards, Dhivya . V |
Error while Reimbursement Eligibility Setup | "From date should be within in the financial year for the serial number3" Error while Reimbursement Eligibility Setup for emp#005495 | Date should be changed to current date in adrenalin | Product | Configuration | null | Claims and Reimbursments | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Chittibabu M, In Reimburstment type for We need to change the financial year for the claims from 01-Apr-2021 to 31-mar-2022 . We have done the changes . Now able to submit the form without error.Kindly check the same and update us in case of clarification. |
Weekly off not showing |
Hi,
weekly off is not showing for some employees in attendance calendar
Best Regards
Pradeepa C T
Executive - Human Resources (Total Rewards - Payroll)
M +91 6366426128 T +91 80 2237 8000
[cid:imagec18526.JPG@8a70d548.4a976885]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| Weekly off's are reflecting in attendance calendar form. | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Pradeepa C T, We have checked, weekly off are reflected in the Attendance calendar form. Request you to re-check and revert for any further clarifications. Regards, Srujana.M |
4Wheeler & 2Wheeler Claims Not Listed | 4 Wheeler & 2 Wheeler Claims are not listed in the Select a Claim option of Claims Requisition Form | NON_ELIGIBLE_CLAIMS need to be Y | Product | Configuration | null | Claims and Reimbursments | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, In Adrenalin Configuration editor ,Configuration name NON_ELIGIBLE_CLAIMS to 'Y' only then all the claims will be reflect in employee requisition form Once the cofniguration is changed now we are able to view the claims list. Kindly check the same and update us in case of clarification. |
Goal sheet need to upload | Please upload Goal sheet of below employees. Data has been shared to you through mail.
E code
Name
P2585
Priyanka Kumari
P1288
Vaibhav Gupta
P1212
Himanshu SIngh
P0523
Vishal Rambhau Sakharkar
P1282
Sameer Anand
P0012
Nidhi Sharma | no position changed and dual tickets. GS cleanup | Customization | Configuration | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12636, Hi Pratap Singh, As discussed over the call, we will do the required clean up for the shared list of employees and update the goals as shared. Please provide us few minutes, we will complete the same and update you Thanks and Regards, Dhivya . V, Dear Pratap Singh, As discussed over the call, we observed that the positions of the shared employees has not been changed, however you have requested for clean up and re-initiation, please confirm the same to proceed further. Also dual tickets exists similar to this, hence request you to please track over ticket #12848. Thanks and Regards, Dhivya . V, As discussed with HR team there is position is not any changes but some additional works are assigned them so Goal sheet also changed now , so request to you please update the Goal sheet as per shared to you., Hi Pratap Singh, As requested we have done the required cleanup of GS data for the mentioned employees. We request you to please check and let us know the feedback. Regards, Jayakrishnan. N Product Support, As discussed Add and save button not
reflecting., Hi Pratap Singh, The same has been rectified and now save and submit button is visible on GS form. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, still not reflecting..., Hi Pratap Singh, Post analysis we understood that for the mentioned employee goal was uploaded. Request you to please uplaod the goal and let us know the feedback. Regards, Jayakrishnan. N Product Support, Still All employees are not able to add Goal sheet due to save and submit button is not visible, Please check and resolve , Hi Pratap Singh, The same has been rectified. Kindly raise new ticket for new cases. Regards, Jayakrishnan. N Product Support, same is still pending.., Hi Pratap Singh, The goals have been already initated and some of the goal setting form has been already approved. Please check. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Adrenalin not working | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
My adrenalin is not working, request you to please resolve the issue ASAP.
[image: image.png]
*Regards*
*Sahil Gulati*
--
****************************************CONFIDENTIAL****************************************
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individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
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* The
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====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Application not loaded properly | Product | Clarification | null | Application Access Management | null | null | null | Closed | Dear Team, We request you to please check whether the application is working fine now and let us know the feedback. Kindly revert us if you still faces the issue. Regards, Jayakrishnan. N Product Support |
FW: Change in GOAL Sheets | Dear Team,
Please upload the attached Gaol Sheets.
Sno
E code
Name
Position Name
Department
1
P2585
Priyanka Kumari
Central Support Manager - Facility Management
Human Resources
2
P1288
Vaibhav Gupta
Central Support Manager - Corporate Finance Technical
Risk Management
3
P1212
Himanshu SIngh
Senior Cantal Support Manager - Corporate Finance Technical
Risk Management
4
P0523
Vishal Rambhau Sakharkar
Zonal corporate Finance - Technical
Risk Management
5
P1282
Sameer Anand
Central Support Manager - Corporate Finance Technical
Risk Management
6
P0012
Nidhi Sharma
Central Support Manager - Collections
Risk Management
Thanks & Regards
Pratap Singh
| duplicate ticket, template not mapped | Customization | Configuration | null | Goal Management | null | null | null | Closed | Hi Pratap Singh, As discussed over the call, we will do the required clean up for the shared list of employees and update the goals as shared. Please provide us few minutes, we will complete the same and update you Thanks and Regards, Dhivya . V, Dear Pratap, As discussed over the call, we observed that the positions of the shared employees has not been changed, however you have requested for clean up and re-initiation, please confirm the same to proceed further. Thanks and Regards, Dhivya . V, Hi Pratap Singh, As discussed over the call, please discuss with the HR, hence we will do the required clean up, post which the employee can key the goals (or) HR can upload through upload. Since this is duplicate ticket, please track through 12850. Thanks and Regards, Dhivya . V, As discussed with HR team please clean up the Goal sheet , Dear Pratap, We have done the needful and updated in the ticket # 12850. Request you to please track the same over the ticket #12850 since dual tickets were there. Thanks and Regards, Dhivya . V, Dear Aiswarya,
As discussed Add and save button not reflecting refer to screenshot.
[cid:image001.png@01D7410B.004226E0]
Thanks & Regards
Pratap Singh
, Sir, it is showing ‘Not Initiated’ that’s the reason save/submit button is not showing.
[cid:image002.png@01D7410C.54EEFB40]
, Dear Pratap, Post analysis we understood that the employee P1395 belongs to the position namely "Central Support Manager - Fixed Assets", however the respective position is not mapped to any of the templates in Template mapping form. Please do the template mapping and let us know, hence we will initiate the process and update you. Thanks and Regards, Dhivya . V |
RE: Support Center user activation |
Hi
Is this different portal from the old adrenalin customer support portal?
[cid:imagec9c048.PNG@73e62b4a.4996ccb0]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image572978.PNG@1737c604.469052f1]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
MONA-LIZA P. VILLADELGADO
Recruitment Officer
T: +971 4 5961800 | Ext: 5013
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image958a31.JPG@a7d3cfbc.44bc2199]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Adrenalin eSystems LTD [mailto:myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com]
Sent: Sunday, May 2, 2021 11:45 AM
To: Mona-Liza P. Villadelgado
Subject: Support Center user activation
Hi Mona-Liza P. Villadelgado,
A new Adrenalin account has been created for you.
Click the url below to activate your account and select a password!
https://myadrenalincare.freshdesk.com/register/3hN0WtTY21ZUJasP9Is
If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us.
Regards,
Adrenalin
| Clarification | Product | Data Correction | null | Absence | null | null | null | Closed | Hi Mona, Yes. Going forward request you to send your queries to ask.adrenalin@myadrenalin.com.. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.,
Hi Sara, is this only related to recruitment what about the other portal customer support? Is that still active?
Or everyone will use this..
[cid:image61fee5.PNG@5c73be6b.44a01610]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image8e656e.PNG@d408ae38.45a326e1]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
MONA-LIZA P. VILLADELGADO
Recruitment Officer
T: +971 4 5961800 | Ext: 5013
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image026bc1.JPG@791e0c55.42b9cc20]<http://www.abaninvestment.com>
, Hi Mona, For time being the Customer Support Protal will be Active only and tickets raised there also will be actioned. But going forward we request you to raise all your queries to this MAIL ID itself. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.,
Hi I have requested to reset my password but I have not received a reply in my email..can you please check
[cid:image8abb04.PNG@80297760.459b82cb]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagee513c6.PNG@c36a0655.44b7f2c7]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
MONA-LIZA P. VILLADELGADO
Recruitment Officer
T: +971 4 5961800 | Ext: 5013
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image2e6bf3.JPG@e757fdc3.409dfb8d]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
, Hi Mona, Request you to send all your queries to this AskAdrenalin mail ID itself, it will be automatically converted as query at our end. We will respond the same. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411. |
workforce management tile missing | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
LCP074 ^ Sambit Kumar Rout- workforce management tile is missing. Kindly help check.
He is an Admin user as well.
Regards
Shilpa
From: Sambit Rout <sambit.rout@lighthouse-canton.com>
Sent: Monday, May 3, 2021 1:09 PM
To: Shilpa Kumar <shilpa.kumar@lighthouse-canton.com>
Subject: workforce management
Hi Shilpa,
Where to apply for leave?
I have attached my scr shot for your ref.
Regards,
Sambit Rout
AVP, Human Resources
LHC Shared Services (subsidiary of Lighthouse Canton Pte Ltd)
[cid:image001.jpg@01D7402A.02D7F330]<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fas-prod.asyncgw.teams.microsoft.com%2Fv1%2Fobjects%2F0-sa-d8-dc8bda5052230c1cbfe30195f132d16d%2Fviews%2Fimgo&data=04%7C01%7Cshilpa.kumar%40lighthouse-canton.com%7Ca6c0eeaf6482442bd8b608d90e130cb6%7Cc24167bcce54479cb12659e68ab033ea%7C0%7C0%7C637556297276053821%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BahbxSk1MC9HOc4EHe1w0%2FJGF%2FyGXaHlcA1jCviB3c0%3D&reserved=0>
a: 315 Work Avenue , GK Complex, Site No. 257, Domlur village Civil Area, Amarjyothi HBSC Layout,
Bangalore - 560034.
IMPORTANT DISCLAIMER: Lighthouse Canton Capital (DIFC) Pte Ltd ("LCC") is incorporated in Dubai International Financial Centre (Licence No. CL 2614) and regulated by Dubai Financial Services Authority (Category 3C Licence No. F004068).The information in this electronic transmission does not constitute an offer, or intention by, or on behalf of LCC, to subscribe, purchase or sell any financial products and/or services which may be described or referenced to herein. LCC accepts no liability for any losses arising from the use of any information contained herein. The contents of this email are confidential and is meant for the intended recipient only. If you are not the intended recipient, please delete all copies of this email and notify the sender immediately.
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may contain information that is non-public, proprietary,
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applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Application Access Management | null | null | null | Closed | Hi Shilpa Kumar, We have added the employees in workforce self group, please ask employee to validate. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
This is resolved now. Thanks!
By default all employees should be granted access to this module. Please help do a quick health check before you close this ticket.
Regards
Shilpa
, Hi Shilpa Kumar, Might be slow network. We will validate from next employee if they face same concern. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Noted. Please close the ticket.
Regards
Shilpa
|
Access Query | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
I want to give Access to Plant HR - 890332 ^ PRASHANT HARIBHAI ZAMBRE for BCE location, similar to that of Swetang for KBL unit.
However after doing all the changes, Prashant is unable to view Attendance details for employee in the location.
Please check and let me know what changes is to be done to give him the access.
[cid:image001.png@01D74028.BEB2D720]
Reenu Naik
Senior Executive HR
Helping BIC create Adaptability
email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com>
office: +91 7574 881 264 | mobile: +91 8980 682 111
address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210
www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/>
[cid:image002.png@01D74028.BEB2D720]<https://www.bicworld.com/en> [cid:image003.png@01D74028.BEB2D720] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D74028.BEB2D720] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D74028.BEB2D720] <https://www.instagram.com/bic_group/> [cid:image006.png@01D74028.BEB2D720] <https://twitter.com/BicGroup?lang=en>
Conserve paper: think before you print this email
CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system.
This message (including any attachments) is intended only for
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If you are not the intended recipient, you are hereby notified
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communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification in attendance data | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sonali, We have checked, below reported employee has Attendance rights. If still, you are facing the issue. Please share the error screenshot for further analysis. Regards, Srujana.M, Hi,
This ticket has not been resolved as the concern person is not able to view the attendance of employees under facilitation.
Check and revert.
[cid:image001.png@01D745C7.C9424190]
Reenu Naik
Senior Executive HR
Helping BIC create Adaptability
email: reenu.naik@bicworld.com<mailto:reenu.naik@bicworld.com>
office: +91 7574 881 264 | mobile: +91 8980 682 111
address: BIC Cello (India) Pvt. Ltd. (Formerly - Cello Tips & Pens) Survey No. 711/1/2/3/4, Somnath Road, Dabhel, Daman (U.T.) - 396210
www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/>
[cid:image002.png@01D745C7.C9424190]<https://www.bicworld.com/en> [cid:image003.png@01D745C7.C9424190] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D745C7.C9424190] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D745C7.C9424190] <https://www.instagram.com/bic_group/> [cid:image006.png@01D745C7.C9424190] <https://twitter.com/BicGroup?lang=en>
Conserve paper: think before you print this email
CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system.
, Hi Sonali, We have checked this employee:809001 pay group is "BIC CELLO INDIA". This pay group is not mapped to Plant HR - 890332 ^ PRASHANT HARIBHAI ZAMBRE. Hence employee is not reflecting. Please refer to the screenshot and map accordingly. Please check and revert for any further clarifications. Regards, Srujana.M |
Back end Scheduler | Hi, Team! I'd like to request to run a back end scheduler due to today's shift roaster upload for the following employees:
E06-016-6
E06-565-3
E06-658-7
E06-402-2
E06-647-0
E06-557-0
E06-453-9
E33-270-0
E06-489-0
E06-517-8
E06-990-1
E06-454-8
E06-029-5
E34-436-1 | Clarifications provided | Product | Clarification | null | Shift and Scheduling | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Zigmort Jelaver Ragudo, We have executed scheduler in front end as below steps. 1. Go to Event Scheduler form. 2.Choose the below category & execute with the upcoming timing. Once executed please make inactive again. Use Attendance Weeklyoff holiday for past date category name to execute for past dates. Once executed please verify in below forms. Note : this is to mark the shifts for the attendance. incase if you need to change attendance records for employees(for OT/tardinees/Undertime data) please mention the same we shall update the records via backend. Regards, Priyadarshini. K, Hi Priya! I'd like to clarify your instructions. Are you stating here that I should run this or are you stating that you already run this on behalf of Phoenix? I'm sorry, I'm just confused on your statement., Also, I regret to inform you that the above mentioned employees are tagged as absent on the 27th of April. I set the 24th of April as holiday during shift roaster upload. Thank you., Hi Zigmort Jelaver Ragudo, As per offline conversation we have executed scheduler for 27th April 2021. Please raise a new ticket with all the details if any additional changes needs to be done. Regards, Priyadarshini. K, Thank you for this, Priya! |
Error while filling the Non CTC travel form | Hi Team...Error has been reflecting while filling the form.enclosed screenshot is for your reference. | Post deploying the DLL file provided in the patch id QA_446_ADL_2009_21775the mentioned issue was resolved. | Product | Clarification | null | Travel Request | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Lishma Soni, Based on your concern, Error while filling the Non CTC travel form as per the attachment, we will connect you and check the query as soon as possible., Hi Lishma Soni, Please request you to join this link, Join Zoom Meeting https://us02web.zoom.us/j/84730937477?pwd=ZHdvUFJ5a2p3d1NCRzRvMFRtUUxUZz09 Meeting ID: 847 3093 7477 Passcode: 6vReUh, Hi Lishma Soni, We have discussed with our internal team regarding this mentioned query "Error while filling the Non CTC travel form". My team will connect with you to resolve this query as soon as possible., Hi Lishma Soni, We have initiated the session and sorted out the issue occurred. Now the "Non CTC travel form" is working fine and the same has been confirmed from your end. Regards, Veerapandian R, Issue has been resolved,thanks. |
Leave reversal debit did not occur for employee C3303 | Hi, we have observe that Leave reversal debit did not occur for employee C3303. Request you to do the needful. Regards, Pinkiiy Raval | FN_LMS_CUSTOM_LEAVE_CREDIT custom plugin function is returning NULL value for PL leave type when Leave Reversal Debit processed on employees DOL date, have updated the function to return 0 if it is NULL | Customization | Patch Deployment | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Vaishali Raut, We have already taken the session and working on the reported query. Once it is completed, we will check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, We need to check the reported query with our internal development team. We will schedule the session at tomorrow 10:15 AM to work on the same. Internal Reference ID :ADL_2009_21900 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, When checking the reported query from our end, FN_LMS_CUSTOM_LEAVE_CREDIT custom plugin function is returning NULL value for PL leave type when Leave Reversal Debit processed on employees DOL date, have updated the function to return 0 if it is NULL. Have updated the SP. Post that, we run the scheduler manually and it is working fine. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Appraisal calendar | Hello team, We have created App_Cal_ 2021-22 and made necessary configurations in the appraisal calendar, review group definition and review details. We need to enable goal setting for this calendar and let us know if we have to follow any further steps. Request you to do it at the earliest. Thanks, Varun | Initiated the goals | Product | Configuration | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sai Varun Ranga, We have checked the existing configuration for the calendar (App_Cal_1_2021-22) and found that the configurations have done properly. In the Review details form, The goal setting start date was given as 01-May-2021. Please confirm the same so that we will initiate the goal setting from the back end, Post that you can inform all employees to fill the goals through the form. Regards, Amudhan K, Amudhan, Yes, goal setting starts from 01-May-21. Please enable the calendar so that people can start submitting the goal setting. Thanks, Varun, Hi Sai Varun Ranga, As discussed we have initiated the goals from the back end. Please check now and confirm the same. Let us know if you have any concerns. Regards, Amudhan K |
correct the LWD of Saransh Bhargava P303 | Kindly correct the LWD of Saransh
Bhargava P3034 in the system as his date of resignation was 09-02-2021. | data correction on lwd | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, Sure, we will do the required changes with reference to last working date of employee P3034 and will share the updates with you. Thanks and Regards, Dhivya . V, Hi Pratap Singh, As requested, we have updated the LWD of the shared employee as 9th Feb 2021. Request you to please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V, Dear Divya,
Please update the LWD of said user is 10-Apr-2021
Thanks & Regards
Pratap Singh
, Hi Pratap Singh, As requested, we have updated the LWD of the shared employee as 10th April 2021. Request you to please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
CTC upload failed | Error while inserting CTC data
NBHC06351
PATI NAGA
SATISH VENKATA REDDY
Checked in Employment data change (additional field) pay process status is correctly updated as Yes. | Extra space removed from Employee ID column. | Product | Data Correction | null | Pay process | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/11690, Hi Harish Bhosale, We understand that you are unable to upload CTC for below employee. We will check and update you on the status. Regards, Judhistira.M, Hi Harish, We called you but did not get any response. Request you to upload CTC now and confirm. Regards, Judhistira.M, Hi Harish, As discussed, there was extra space in Employee ID column hence it was showing error message. Now you have removed the space and able to upload CTC for below employee. Regards, Judhistira.M |
Wrongly Settlement Caclucation | Hi,
Wrongly settlement calculation in F&F of HL workman April’21.
Best Regards
Pradeepa C T
Executive - Human Resources (Total Rewards - Payroll)
M +91 6366426128 T +91 80 2237 8000
[cid:imagec11d0d.JPG@186d7fe6.40be9a44]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| Product issue patch has been deployed. | Product | Patch Deployment | null | Pay process | null | null | null | Closed | Hi Pradeepa C T, As discussed over the call, we have deployed the patch for the below-reproted concern. Request you to do the settlement process. Please share your feedback for any further clarifications. Regards, Srujana.M |
Absent scheduler and weekoff scheduler not running | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Please check Absent scheduler and week off scheduler is not running days are coming as blank in the attendance calendar.
Thanks & Regards,
Rishi Ranka
Director - Talent
"Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
Privileged/Confidential Information may be contained in this message. If you are
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For more information on our business ethical standards and Corporate Responsibility
policies please refer to WPP's website at http://www.wpp.com/WPP/About/
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
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applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Scheduler was made Inactive | Product | Configuration | null | Setup HRMS | null | null | null | Closed | Hi Rishi Ranka, Noted on your query,we will schedule the activity and send link for connection to check on why the schedulers are not running Regards Wasim, Send me the link.
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
, Hi Rishi Ranka, Please connect on below link to check and assist on the reported concern https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Rishi Ranka, Please be infomed,we have now Activated Absent scheduler and executed for all employees,please check their calendars and confirm us. Regards Wasim, Hi Wasim,
Please run for 28th and 29th April also.
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
, Hi Rishi Ranka, Please be informed,we have executed Weekly off and Absent scheduler for the said dates for all employees,please check the same and confirm us. Regards Wasim |
Fwd: NO PAY Pay group Update | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Dhivya
As discussed, we have 15 SGT intern joiners today. We have to create an emp
id with No pay as a Paygroup.
We are facing a technical issue while creating an emp id.
I request you to fix this issue before 1:00 Pm today.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
---------- Forwarded message ---------
From: Shalini Upendran HR <shalini.upendran@intellectdesign.com>
Date: Mon, May 3, 2021 at 12:12 PM
Subject: NO PAY Pay group Update
To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com>
Cc: Peter Wilson HR <peter.wilson@intellectdesign.com>
Hii Sir,
While creating Id, CTC part is all done with new Pay group NO PAY, but
while finishing the process below error is reflecting.
Attached the screenshot for your reference.
[image: image.png]
Thanks and Regards!
Shalini Upendran - HR | Intellect Design Arena |
--
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This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
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Thank you.
| Clarification Provided | Product | Clarification | null | New Hire On-Boarding | null | null | null | Closed | Hi Balaji Damodaran, Post discussion with Ms.Shalini we understood that employees are created to new pay group without issues. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Goal sheet issue | Details of Aniruddha Mondal P0047 is not
reflecting in our PMS report. | getting displayed in gs status report | Product | Configuration | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Dear Pratap Singh, Request your help on knowing the exact report name on which the PMS data is not getting displayed. In the mean while, we will also connect with you, know the report , analyze and update you accordingly. Thanks and Regards, Dhivya . V, Hi Pratap Singh, Post analysis we understood that the Goal setting of the employee is being approved and same is getting reflected in the Goal setting status report. As discussed over the call, request you to please let us know the report name on which the employee name is getting displayed. Thanks and Regards, Dhivya . V, As discussed with HR team Aniruddha Mondal P0047 not coming in PMS Eligibility report., Once HR team generation PMS Eligibility report Aniruddha Mondal P0047 name is not reflecting
, Hi Pratap Singh, We are trying to generate the report namely Eligibility PMS report 2568 and Employee Eligibility report, where the employee is getting displayed. Attached the snapshot and report for your reference. Please let us know the HR id for whom it is not getting displayed. We will verify and update you accordingly. Thanks and Regards, Dhivya . V, HR is Sophia Reno Fernandes ( P2121), Hi Pratap Singh, Post analysis we understood that the facilitator P2121 is a HRFAC and RECFAC. However for the employee P0047, she is only Rec Fac and not HRFAC. The same can be viewed through Facilitator form by inputting P0047. We understood that the employee P0047, is tagged to position namely "Regional Operations Manager" , which is not tagged to the role player HRFAC P2121, in the manage role player form. Kindly tag the same and extract the report and let us know your feedback. Note : Attached the snapshot for your reference. Thanks and Regards, Dhivya . V |
Bank Details - already exists | Record already exists error showing while updating bank details | Backend Update. | Product | Service Request | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Harish, We understand that while uploading bank details it shows bank details already exist. We will check and update you on the status shortly. Regards, Judhistira.M, Hi Harish, As checked, below employee is rejoined and his bank details are already exist in the system hence it shows already exist message. Now we have removed old bank details from system hence you will be able to update bank details. Please check and confirm. Regards, Judhistira.M, Thanks. Resolved now.
Thanks & Regards,
Harish Bhosale
Human Resources
|
Reimbursement Components maping | Dear Jay,
As discussed, We are using incorrect components for all the CTC
reimbursement like:-
Kindly check and fixed.
Wrong
Correct
LTA_REM
CTC_LTA
REIM_CONV
CTC_CONV
TEL_REM
CTC_TEL
REIM_BOOK
CTC_BOOK
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
<http://www.globecapital.com> www.globecapital.com
fbn-02.png
| New ticket 13528 | Product | Service Request | null | Claims and Reimbursments | null | null | null | Closed | Hi Anoopsingh, As discussed we can work on the below mentioned changes on reimbursements post payroll works and we will share the updates with you. Regards, Jayakrishnan. N Product Support, Hi Anoopsingh, We have received the new ticket with regard to reimbursement component code changes and hence we can the further updates on ticket # 13528. Regards, Jayakrishnan. N Product Support |
one time tax formula correcttion | one time tax formula correction | Formula Change | Product | Configuration | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, We have taken the session and changed the formula for ONETIME1 component in system. Kindly do the Pay Process and TCS in system and verify the Tax Sheet. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
one time tax formula correcttion | one time tax formula correction | Formula Change | Product | Configuration | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, We have taken the session and changed the formula for ONETIME1 component in system. Kindly do the Pay Process and TCS in system and verify the Tax Sheet. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
one time tax formula correcttion | one time tax formula correction need to change | Formula Change | Product | Configuration | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, We have taken the session and changed the formula for ONETIME1 component in system. Kindly do the Pay Process and TCSin system and verify the Tax Sheet. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
1980867 |
Dear Team,
unable to open self-appraisal...showing error
User id: monas
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| pms not initiated | Product | Configuration | null | Goal Management | null | null | null | Closed | Dear Shishira, As discussed with you over the call, please provide us sometime, currently we are working on the slowness concern reported in your environment. Post this, we will connect and work on the queries raised on PMS and update you. Thanks and Regards, Dhivya . V, Hi shishira, Post analysis we understood that the goals has not been initiated for the mentioned employee and since the GS is not completed, self appraisal is not open for the employee. Please initiate the GS , get it approved and verify the Self Appraisal. Please verify and let us know in case of any queries. Note : Team, request you to clearly mention the employee id in the ticket. Thanks and Regards, Dhivya . V, Dear Shishira,
Please find the script shared by the adrenalin team.
Please raise a data fix first thing in the morning and get this executed.
Regards,
Sandeep Thungaturthy
,
Dear Sandeep,
Datafix has been implemented .
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
|
1980879 | Dear Team,
User unable to submit my appraisal form . It is giving an error message that Enter the actual achievements in the competency section. User filled in all the details and when user try to submit the form it gives me error message. Please help in resolving the same .
[cid:image002.jpg@01D74010.84191650]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| presume that employee submitted | Product | Configuration | null | Goal Management | null | null | null | Closed | Dear Shishira, As discussed with you over the call, please provide us sometime, currently we are working on the slowness concern reported in your environment. Post this, we will connect and work on the queries raised on PMS and update you. Thanks and Regards, Dhivya . V, Hi shishira, We had a discussion with this on Mr. Sandeep and hope the user has submitted the Self Appraisal now, please verify and let us know in case of any queries. Note : Team, request you to please clearly mention the employee id over the ticket, as we were unable to track the employee id in snapshot or mail please. Thanks and Regards, Dhivya . V, Hi Team,
Thanks..!!
Issue is resolved.
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
,
Dear Dhivya,
This is still not resolved the Exide Life Values are repeating twice. PFB screenshot.
[cid:image002.jpg@01D740E4.62E847B0]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear Shishira, These goals were reflecting twice, since they were uploaded twice, yesterday we have shared the query for nearly 22 cases. In case, if goals were uploaded again after that dually, it could be due to that. Request you to please sharing the output of a query, hence accordingly we will share the clean up script. Thanks and Regards, Dhivya . V, Hi shishira, Request you to please share the output of the below query, based on which we will share the clean up scripts with you please. select trans_goal_comp_name ,trans_uniq_id ,TRANS_GOAL_COMP_WEIGHTAGE FROM PMS_NEW_EMP_TRANS_DETAILS_T WHERE TRANS_sTAFFID ='58164' AND TRANS_CAL_UNIQ_ID ='b3d3e4be4ff14406' AND TRANS_REVIEWTYPE ='gs' AND TRANS_GOAL_COMP_TYPE ='g' order by trans_goal_comp_name desc Thanks and Regards, Dhivya . V, Dear Dhivya,
Please find the output. Kindly fix this issue ASAP.
Score Card 6B4E9B582AAF46CE
20.00
Process Implementation/ Audit (below Parameters) :Reiterating Process mails, Spring Board Mailers, PPEV mails, Stakeholder Meetings & Timely reporting
51942EF1E6304055 20.00
Manning 9E131E5270554DBA
40.00
ERS Productivity & E sourcing productivity 9A172F9565814402 20.00
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear shishira, As discussed over the mail and call, we have shared the scripts with Mr. Sandeep. Post execution and please verify and let us know in case of any issues. Note : Also as discussed, please share the consolidated list with employee id's, we will connect with Mr. Sandeep and do the needful. Thanks and Regards, Dhivya . V |
1980509 | Dear Team,
since the KRA are repeated twice, user unable to save or submit my page.
out of two points repeated each time, one is blank and other has sub points.
Request you to delete the empty duplication.
employee ID: 89821
Name: Bhavatarini Satyamurthy
[cid:image002.png@01D74010.54FB78E0]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| uploaded as well as submitted | Product | Data Correction | null | Goal Management | null | null | null | Closed | Dear shishira, As discussed with you over the call, please provide us sometime, currently we are working on the slowness concern reported in your environment. Post this, we will connect and work on the queries raised on PMS and update you. Thanks and Regards, Dhivya . V, Hi shishira, Post analysis we understood that the Goals has been uploaded, as well as provided for the employee, hence dual goals are getting displayed. Currently we are sharing the query for all the existing cases, please execute the same and let us know in case of any queries. Note : Please take the required backup of the table before execution. Thanks and Regards, Dhivya . V |
Error - Training module - Status of course schedule form | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Mr. Wasim,
Please note that while doing Adhoc nomination through status of course schedule form, I am unable to view and add below mentioned employees.
Training topic - ISO 9001:2015 & GSM QMS Awareness Training
Sr.
Participants Name
Discipline
Employee ID
1
Mr. Anupam Bora
Electrical
INM0629
2
Mr. Israr Ahmed
Electrical
INM0626
7
Mr. Rajiv Sharma
HR
INM0
9
Ms. Suravi Luthra
HR
INM0650
21
Mr. Krishna Kumar R
Mech-S
INM0658
22
Mr. Amit Sharma
Mech-S
INM0630
24
Mr. Gaurav Gandhi
Mech-S
INM0631
27
Mr. Mohammad Sharique
CAS
INM0647
28
Mr. Amit Jha
CAS
INM0628
29
Mr. Ganesh Vishwanathan
CAS
INM0643
35
Mr. Rajsekaran
Fire Fighting
INM0669
39
Mr. Yogesh Patil
IT
INM0368
42
Mr. Tarun Arora
EM
INM0636
43
Mr. Anand Gautum
EM
INM0637
44
Mr. Ramesh Tiwari
EM
INM0639
45
Mr. Amit Thakur
EM
INM0657
46
Mr. Manoj soni
EM
INM0661
47
Mr. Vinay Tilkhande
EM
INM0625
48
Mr. Shantanu chouhan
EM
INM0646
Please resolve the issue. Thank you.
Regards,
Kirti Ghule
Functional Manager | Principal Officer
Human Resource
GS E&C Mumbai Pvt. Ltd.
2nd Floor, 'D' Wing, Jolly Board Tower,
I-Think Techno Campus, Kanjur Marg (E),
Mumbai - 400042
Tel.: 91-22-4138 5235
Email : kirti_ghule@gsenc.com<mailto:kirti_ghule@gsenc.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Role Player Mapping | Customization | Configuration | null | Training Management | null | null | null | Closed | Hi Kirti Ghule, Noted on your concern,we will check on the procedure on how to do the Adhoc Nomination for a procedure,we will update on the same once we have an RCA. Regards Wasim, Hi Kirti Ghule, Post providing the access to Suravi for all employees department,the said employees are now getting added in status of course schedule and the same has been confirmed from your end. Regards wasim |
FW: New Recruits | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear All ,
Please activate following employee in Amaaz.
Date of joining
Emp. No
Name
Email
Department
Designation
05-05-2021
03121
Saeeda Ali
Saeeda.Ali@transmaldivian.com<mailto:Saeeda.Ali@transmaldivian.com>
Business Development
Officer - Operations
Kind Regards,
Nuwan Deeptha Dissanayake
Deputy Manager - Human Resources
Mobile: +9607785748
From: Wathsala Jinadari (TMA\HR)
Sent: Monday, May 3, 2021 10:28 AM
To: Nuwan Dissanayake (TMA\HR) <Nuwan.Dissanayake@transmaldivian.com>; Chathura Kasturiratna (TMA\Finance) <Chathura.Kasturiratna@transmaldivian.com>
Subject: FW: New Recruits
Dear Nuwan/Chathura,
Can you kindly activate below person in respective systems. Her new designation is as below for your reference.
Best Regards
Wathsala Jinadari
Senior Executive - Human Resources
Mobile: +9607318789
From: Wathsala Jinadari (TMA\HR)
Sent: Monday, May 3, 2021 10:24
To: Hussain Mohamed (TMA\Operations) <Hussain.Mohamed@transmaldivian.com<mailto:Hussain.Mohamed@transmaldivian.com>>
Cc: HR (TMA\Human Resources) <HR@transmaldivian.com<mailto:HR@transmaldivian.com>>; Shubham Moondhara (TMA\CorporateStrategy & Business Development) <Shubham@transmaldivian.com<mailto:Shubham@transmaldivian.com>>; Abdulla Faisal (TMA\Operations) <Abdulla.Faisal@transmaldivian.com<mailto:Abdulla.Faisal@transmaldivian.com>>
Subject: New Recruits
Dear Hussain,
Please find the below details of the new recruit and joining date. Please register with IT if required.;
Date of joining
Emp. No
Name
Email
Department
Designation
05-05-2021
03121
Saeeda Ali
Saeeda.Ali@transmaldivian.com<mailto:Saeeda.Ali@transmaldivian.com>
Business Development
Officer - Operations
Best Regards
Wathsala Jinadari
Senior Executive - Human Resources
Mobile: +9607318789
Wathsala Jinadari
Senior Executive - Human Resources
[cid:image001.jpg@01D74007.0E5291C0]<http://www.transmaldivian.com/>
Velana International Airport | P.O. Box 2023 | Maldives
+9607318789 | [cid:tele_a2a4fa6b-0ade-4401-ac1d-66bc48048856.png] +9603305254 | [cid:fax_acd870e5-a8b4-4fd0-9b2a-67314bc6ab5b.png] +9603318055
www.<http://www.transmaldivian.com/>transmaldivian<http://www.transmaldivian.com/>.<http://www.transmaldivian.com/>com<http://www.transmaldivian.com/>
[cid:facebook_a3a9f2b3-101d-47f2-80de-1ad6e1519054.png]<https://www.facebook.com/transmaldivianairways> [cid:instagram_d5945e73-947a-4515-b5dc-7cf61bbd5d7e.png] <http://instagram.com/transmaldivian> [cid:linkedin_7198727b-653d-4170-9663-6f4f5f2379e1.png] <https://www.linkedin.com/company/trans-maldivian-airways-pvt-ltd-> [cid:twitter_a2a5e466-585d-4f2d-b886-2502db5887e9.png] <https://twitter.com/Transmaldivian> [cid:youtube_a0f7278f-a3d4-4261-83bd-9388a7f5caf3.png] <https://www.youtube.com/user/MaldivesTMA>
[cid:image002.png@01D74007.0E5291C0][cid:image003.png@01D74007.0E5291C0][cid:image004.png@01D74007.0E5291C0]
An ISO 9001:2015, 14001:2015, 22301:2012 and ISO 45001:2018 Certified Company
[cid:save_d01dc92f-fa93-4ea2-a39d-ece9ef102ba1.png] Please consider the environment before printing
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clean up done | Product | Service Request | null | Employee Information | null | null | null | Closed | Dear Nuwan Dissanayake, Sure, we will do the reactivation of the employee and update you at the earliest. Thanks and Regards, Dhivya . V, Hi Nuwan Dissanayake, We are unable to login in the Server, as the password expiry message pops up, please help. Thanks and Regards, Dhivya . V, Hi Nuwan Dissanayake, As requested, the employee has been activated, please verify from your end and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Reset ID Password for UAT - EMP ID 890473 | Hi Team,
Please reset my ID Password for UAT, I need to complete Exit Interview report UAT.
Employee ID - 890473
[cid:image001.png@01D7400C.4D09EBC0]
Amlesh Saroj
Manager HR
Helping BIC create collaboration
email: amlesh.saroj@bicworld.com<mailto:amlesh.saroj@bicworld.com>
Mobile: +91 9518990274
Address: BIC-Cello (India) Pvt. Ltd.
(Formerly- Cello Stationery Products)
Survey no. 717/1,2,3, Somnath road, Dabhel,
Daman (U.T.)- 396 210
www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/>
[cid:image002.png@01D7400C.4D09EBC0]<https://www.bicworld.com/en> [cid:image003.png@01D7400C.4D09EBC0] <https://www.linkedin.com/company/bic/> [cid:image004.png@01D7400C.4D09EBC0] <https://www.youtube.com/user/bicbrand> [cid:image005.png@01D7400C.4D09EBC0] <https://www.instagram.com/bic_group/> [cid:image006.png@01D7400C.4D09EBC0] <https://twitter.com/BicGroup?lang=en>
Conserve paper: think before you print this email
CONFIDENTIALITY NOTICE: This email and attachments are confidential and may contain legally privileged information intended only for the named recipient. If you are not the named recipient, you should not use, disseminate, distribute or copy this email as such actions are strictly prohibited. If you have received this email in error, immediately notify the sender by email or telephone and delete this email from your system.
| UAT Password has been reset. | Product | Clarification | null | Employee Information | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Amlesh,
Your UAT password is reset to adnet2008
Regards,
Sonali
|
HRIS Slow | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
HRIS Application is slow because of the below report is running and because this the application is slow.
[cid:image001.png@01D7400A.02A1FCA0]
Regards
Sandeep Thungaturthy
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| services execution and patches update | Product | Configuration | null | Application Access Management | null | null | null | Closed | Dear Sandeep Thungaturthy, As discussed over the session, we are working with our internal team on the concern raised on "Slowness in the HRIS application", we will update you at the earliest. Thanks and Regards, Dhivya . V, ?Hi,
Thanks for your email. I am on Leave on 03-May-2021(Monday) & 04-May-2021(Tuesday).
Kindly raise a ticket in the Fresh Desk - ask.adrenalin@myadrenalin.com in case of any urgent issues.
Regards
Iswarya S
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
, Hi Sandeep Thungaturthy, Dear Team, As discussed over the session, we have done the analysis today from our end with help of our internal teams, and below are the points discussed. Adrenalin : We will verify if latest indexes can be deployed from our end and update you accordingly. Also currently we have done few changes with reference to services from our end. Exide : Request you to please ensure that the Windows update/Antivirus update is getting executed during work hours instead of offline. Also request you to please arrange the complete select access from your end tomorrow for further detailed analysis from our end. Thanks and Regards, Dhivya . V, Dear Team, As discussed over the call, request you to please monitor in the upcoming days and let us know if the slowness persists, hence we would connect and verify accordingly. Also as mentioned in our previous update, please find our feedback and changes done from our end. Adrenalin : Also currently we have done few changes with reference to services from our end. Exide : Request you to please ensure that the Windows update/Antivirus update is getting executed during work hours instead of offline. Also request you to please arrange the complete select access from your end tomorrow for further detailed analysis from our end. Thanks and Regards, Dhivya . V |
To change the separation type and reason for inactive employee | Hi, Request you help us change the separation type and reason for below mentioned inactive employees:
Employee code
Employee name
ES_COMMENTS
SEPARATION_TYPE
RESIGNATION_REASON
M2869
Priyank Bhupesh Garasia
Behavioral issues
Employment Ceased Disruptive Behaviour
M2876
Dheeraj Sudhakar Zende
Training Failure
Employment Ceased
Training Failure Regards, Pinkiiy Raval | data correction done | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/371095138 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Based on your request, we have changed the separation type and reason for the reported employees in system. Kindly refer the same in the Resigned Employees report. In case of any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you Rumana. |
Need to be add two column in email (Leave Credit) | to be added columns for leave availed upto the month and balance
remaining. to add columns for leave availed upto the month and balance
remaining. Kindly do in UAT first. | Table bookmark | Customization | Service Request | Leave Management | Time and Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Dear Surendra Kumar, Please provide us sometime, we will check the feasibility of adding the required additional columns in leave mails and will share the feedback with you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Post Analysis, we have verified in the "Mail content Builder" form, for the Leave credit scheduler process mail and they have given the columns in the table bookmark which cannot be modified. This will affect all the columns and we cannot add the below columns. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Kindly discuss.
-----------------------
Thanks & Regards,
Surendra Kumar
Central Support Mgr.-Enterprise Technology(Ops)
6th Floor, Antriksh Bhawan,
22-Kasturba Gandhi Marg, New Delhi - 110001
Phone: +91 11-23445308
Mob : +91 7290061339
Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhousing.com&data=01%7C01%7Csurendra.kumar%40pnbhousing.com%7C906b028a403345dd87b408d74b18e2ee%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1&sdata=4Tlm0NPhGO1Wi8MenXjycl%2F3ghp6Va83tlneCqH0%2BZo%3D&reserved=0>
[Email Signature]
[cid:image002.jpg@01D2B226.91194720]
, Need to be discussed., No body has discussed over this CSP., Hi Surendra Kumar, We have added the Leave Balance in the mail content builder with the Form Name - Leave Credit Scheduler Process in the UAT. Also the Leave availed cannot be added as a bookmark in the Mail conteny builder. Please check in UAT and confirm so that we can move to LIVE server. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Can this add in table only in stead of email content body., Hi Surendra Kumar, As discussed over call with Aishwary, we will check internally with the customization Team and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181, Hi Surendra Kumar, As this is the change request, we will track this over mail and update you. Thanks & Regards, Iswarya.S Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Iswarya.S@myadrenalin.com | M: +91 9994181181 |
Not able to generate Fixed Earnings & Deductions report | Not able to generate Fixed Earnings & Deductions report | in view PA_FIXED_EARN_DED_PARA client name is ambiguous once corrected issue got resolved | Product | Clarification | null | Payroll Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, Based on the query ,We have verified the data . While choosing the status as system is showing an error as Unable to process. We have corrected the same and now ale to generate the report. Requesting you to check the same and update us in case of clarification. |
Payroll Process Issues | Dear Jay,
We have discussed, As was are facing some issues to process payroll as
under:-
1. We have transfer some employees in other pay group but unable to
upload CTC breakup.
2. We wants to deduct PF on full gross salary on that pay groups
(GCML_FULL1 & GCL_FULL1)
3. Need to update all formula in both pay group (GCML_FULL1 &
GCL_FULL1) just like GCML
4. Please change PF formula in GFL pay group to deduct PF on full
gross.
5. Not able to generate payslip for April 21
We need your support..........
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
<http://www.globecapital.com> www.globecapital.com
fbn-02.png
| CTC all upload issue, RDL issue | Product | Patch Deployment | null | Salary | null | null | null | Closed | Dear Anoopsingh, We have taken the connection resolved the mentioned queries. Please find the below updates as follows. 1. We have transfer some employees in other pay group but unable to upload CTC breakup. Deployed the patch and Post deployement you are able to upload the CTC. 2. We wants to deduct PF on full gross salary on that pay groups (GCML_FULL1 & GCL_FULL1) We have guided you to change the formula for the mentioned paygroups. 3. Need to update all formula in both pay group (GCML_FULL1 & GCL_FULL1) just like GCML We have guided you to change the formula for the mentioned paygroups. 4. Please change PF formula in GFL pay group to deduct PF on full gross. We have guided you to change the formula for the mentioned paygroups. 5. Not able to generate payslip for April 21 RDL issue has been resolved and you are now able to view the employees payslip. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Kindly close the loan | Kindly close the loan. Refer screenshot. | Provided the clarification. | Product | Clarification | null | Loans | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi ROOTS IT, Requesting you to connect the below link. https://fastsupport.gotoassist.com/717663490, Hi ROOTS IT, As discussed over the call, Using the " Loan Schedule " form we can delete the Loan Amount which has not processed. Regards, Niraikalai R |
Inactive employees are listed in the Salary register | Inactive employees are listed in the Salary register | issue is caused because of pay process done in Backend last week | Product | Clarification | null | Payroll Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Chittibabu M, As discussed over the call, Inactive employee are got into this month payroll because we have done the pay process from backend while fixing the issue of PAY PROCESS is not happening. We now corrected the data. Please check the salary register and update us in case of clarification. |
Fwd: HRIS email notification to create new email ID | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Moosa,
Can we add these bookmarks?
---------- Forwarded message ---------
From: Kamal Pandey <kamal.p@religare.com>
Date: Fri, Apr 30, 2021 at 10:18 AM
Subject: HRIS email notification to create new email ID
To: Jatinder Kumar Sharma <sharma.jatinder@religare.com>
Cc: RBL DCOPS <dcops@religare.com>, Sanjay Kumar Raina <
sanjay.raina@religare.com>
Hello Jatinder,
This is regarding the Onboarding HRIS notification email which we are
getting to create a new email id .We are getting below on-boarding
notification where Mobile Number ,manager's name and manager's email id are
missing.
Could you please add below highlighted fields as well on this notification,
it will really help us to create email id with all the details on one go,
otherwise every time we have to check those things on HRIS portal by
searching the individual new joiner name.
Sample notification for your reference:-
Emp Id : 94896
Emp Name : Parveen
Date Of Joining : 16-Apr-2021
Designation : Linux Administrator
Company Name : Religare Broking Limited
Grade : REL - Deputy Manager
Location : 7886-Noida Capital Markets
Division : 181 - IT-Information Technology Common
Mobile Number:-
Manager Name:-
Manager Email ID:-
Regards,
*Kamal Pandey*
DCOPS Team
Religare Broking Limited
PH:- 0120-6792760
On Fri, Apr 16, 2021 at 1:10 PM <humanresourcecm@religare.com> wrote:
Dear Vinay,
Please note the following information:
Emp Id : 94896
Emp Name : Parveen
Date Of Joining : 16-Apr-2021
Designation : Linux Administrator
Company Name : Religare Broking Limited
Grade : REL - Deputy Manager
Location : 7886-Noida Capital Markets
Division : 181 - IT-Information Technology Common
We hope that the required things related to employee joining have been
taken care of, which includes, email ID generation / configuration, and
asset allocation.
Please feel free to touch base with local business HR, or reply back to us
on the onboarding email for any further information or concern.
Regard,
Team HR
.
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| bookmark config (change request)
[SP_EMPLOYEE_CREATION_MAIL] | Product | Data Correction | null | Workflow | null | null | null | Closed | Hi Jatinder Kumar Sharma, Requesting you to share the sample mail triggered for further analyses on the bookmark feasibility. Thanks & Regards, Mohamed Moosa A, it is in the trail email. pls check.
On Mon, May 3, 2021 at 11:08 AM Mohamed Moosa A <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jatinder Kumar Sharma,
>
> Requesting you to share the sample mail triggered for further analyses on
> the bookmark feasibility.
>
> *Thanks & Regards,*
> *Mohamed Moosa A*
>
> On Mon, 3 May at 9:51 AM , Jatinder Kumar Sharma <
> sharma.jatinder@religare.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
>
> Hi Moosa,
>
> Can we add these bookmarks?
>
> ---------- Forwarded message ---------
> , Hi Jatinder Kumar Sharma, As per your request, the required bookmarks has been added in the mail content builder for the below mentioned mail message. Please check and share us your feedback. Form Name : Employee Creation Message Name: Emp_Cre_Noti_Appr_IT Thanks & Regards, Mohamed Moosa A |
Mails are not receiving | Mails are not receiving from HRMS. Kindly check and support for the same. | RDL 5.6.0 is available but HRMS 5.3.0 is not supported | Product | Patch Deployment | null | Workflow | null | null | null | Closed | created_by: 2043056738148
time: 2021-05-03 04:18:25 UTC |
Reg: Adhoc Approval | We have redirected "Separation Activity" approval for below staff. Employee ID - KIS00025 Actual Approver - CCS00066 Adhoc Approval initiated to - CCS00033 But while checked in CCS00033, redirected approval forms are not shown. Please check the same & do the needful. | done the changes | Product | Data Correction | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; Zoom 3.6.0; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nithya K, As requested we will check the reported concern and update you on the status., Hi Nithya K, As requested we have checked and changed the Separation activity to mentioned employee CCS00033. Please check-in CCS00033 the forms pending for your approval form. |
couldn't Login in UAT server | Hi, we are unable to login in UAT server after replicating production server.the below message is displayed. Your Adrenalin subscription usage has expired. Please renew the subscription for your continued usage of Adrenalin Software your Adrenalin subscription usage has expired. Please renew the subscription for your continued usage of Adrenalin Software Regards, Pinkiiy Raval | Since the Live DB has been restored in UAT, the License Key details will have Live Data due to which the subscription alert has occurred | Product | Data Correction | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12937, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/667994476 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, Since the Live DB has been restored in UAT, the License Key details will have Live Data due to which the subscription alert has occurred. Now we have update the UAT License details. Post that, application is getting logged in. Please check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Exit interview approval form issue | Hi, The exit interview approval form display error. Request you to do the needful. Regards, Pinkiiy Raval | Aspx is blocked in patch deployment | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, Please join the below session link. https://fastsupport.gotoassist.com/667994476 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, When checking the reported query from our end, the EXITINTEVIEWAPPROVAL.aspx having the blocks due to which it has not opened in the application. We have restored the latest file of asppx. Post that, it is working fine. Kindly check the same from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
For Endearment Leave (EDL) configuration in HRMS | Hello Team, Request you to kindly create a new leave type in HRMS, leave name and details as under:
Leave Name: Endearment Leave Leave Code: EDL-A (for Ahmedabad), EDL-M (for Mumbai), EDL-B (for Bangalore), EDL-E (for ECI) Validity: 01-May-2021 to 31-Aug-2021 Employee Category: Employee Status (Confirmed, Probationer) Each month one leave to be credited (to be lapsed by month end if not consumed by emp.No carry forward) Leave Encashable: No Leave Transfer: No Please let me know in case of any more information required. | Correction | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Humayu Tandurwala, As discussed,request you to please configure the said leave type and in case you need guidance and face any challenges please call me at 9962261263,we will assist you on the same. Regards wasim, Hi Humayu Tandurwala, With reference to our discussion, we have now assisted inn the credit and update of new leave credit balance for Ahmedabad and Bangalore employees, we have now guided for Mumbai Credit as well, request you to please reach me if in case of any difficulties for credit balance Regards Wasim |
For Endearment Leave (EDL) configuration in HRMS | Hello Team, Request you to kindly create a new leave type in HRMS, leave name and details as under: Leave Name: Endearment Leave Leave Code: EDL-A (for Ahmedabad), EDL-M (for Mumbai), EDL-B (for Bangalore), EDL-E (for ECI) Validity: 01-May-2021 to 31-Aug-2021 Employee Category: Employee Status (Confirmed, Probationer) Each month one leave to be credited (to be lapsed by month end if not consumed by emp.No carry forward) Leave Encashable: No Leave Transfer: No Please let me know in case of any more information required. | null | null | null | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home |
Name change request | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
We request you to change the name as mentioned below in the system.
Note:
Emp id is deactivated in the system.
VT4 Ajinath Ashokrao Sake
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Name change request | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Balaji Damodaran, We will update the provided name for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Balaji Damodaran, As requested we have updated the name change request of the mentioned associate. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Some modification in attendance for employee for current month | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Considering the current scenario, the requirements will be like that
1. No attendance regularization is required for late coming, less duty hour, work from home options
2. Full attendance will be marked for all the adrenalin users presently for the month of May 2021
3. In any mis report all will be shown as present in that time period except he/she applied for leave.
4. Email notification will be stopped presently for May 2021 for AR with immediate effect.
In any confusion please call me.
Thanks & Regards
TANUJ MUKHERJEE
MANAGER IT
9748387441
[cid:989e5b8e-008a-4dad-be79-b1bf49b14535]
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification given. | Product | Service Request | Attendance Management | Time and Attendance Management | null | null | null | Closed | Hi Tanuj Mukherjee, As communicated, we set the AR notification mail as INACTIVE, also we will share the attendance register data upload template shortly.,
Dear Priyadharshini,
Thanks for the email notification inactivation, kindly tell me process with screen shoot how to make that Active & Inactive so that I can do this myself in future.
If there is a process to make all the employee present internally for full May 2021, pls do it or tell me the process to do this. Every employee will be shown as full day present & in Calander it will be shown as green.
Thanks & Regards
TANUJ MUKHERJEE
MANAGER IT
9748387441
[cid:32f634dc-a4f4-463d-b7de-b86d409d74ae]
________________________________
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Still getting AR related mail, not been activated still now.
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
, Hi Tanuj Mukherjee, Sorry for the inconvenience, we will check this immediately., Hi Tanuj Mukherjee, As communicated, we have updated the attendance regularisation notification as INACTIVE. Also we have attached a sample "Attendance Register" template to update the attendance for all the employees. Please refer the attached file, for further clarification, feel free to reach us., Dear Team,
There is no attachment.
Thanks & Regards
TANUJ MUKHERJEE
MANAGER IT
9748387441
[cid:6976af22-00f2-48da-ae79-2bb346098129]
________________________________
, Hi Tanuj Mukherjee, Please find the attached file., Issue not properly addressed.
Thanks & Regards
TANUJ MUKHERJEE
MANAGER IT
9748387441
[cid:c03a5704-dcad-4eb4-b4b7-0288872f5798]
________________________________
, Hi Tanuj Mukherjee, The report query had been clarified by one of our team member Varadarajan. he has guided over the call about activities which needs to be carried. Like attendance register upload. Thanks & Regards, G.Purushothaman. Adrenalin eSystems Ltd(An Intellect Group Company) Direct: +91 44 30247425 | Web: www.myadrenalin.com | |
PF Formula | Dear Srujana,
As we discussed, please change HL Workman PF recovery formula, please remove service allowance and we need to recover only
Basic *12%
Please do the needful at the earliest.
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:image29da9e.JPG@23fd6256.42bd6456]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| Pf formula changes. | Product | Service Request | null | Pay process | null | null | null | Closed | Hi Pradeepa C T, As per your request, we have changed the below-mentioned pay group PF formula. Request you to check and revert for any further clarifications. Regards, Srujana.M, Thanks Srujana.
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:image70c9d7.JPG@b3948855.40abf301]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
|
1981270 | Dear Team,
In the below screenshot it is visible to user but unfortunately not reflecting in reporting manager in his application.
However, user checked a couple of times to resubmit the same again in IHIRS application, but not getting the option "Submit" to resubmit again.
Please check and help us to get the issue sorted.
[cid:image002.png@01D74119.FA12E890]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| different flow id in workflow as module tables | Customization | Data Correction | null | Performance Management | null | null | null | Closed | Dear Shishira, The below scenario happened due to the discrepancy in the 16 bit id's, currently have shared the scripts with Mr. Sandeep bringing back the goals in Saved status. Post execution of scripts, please request the user to submit the goals, verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V, Dear Shishira,
Please execute this queries attached.
Regards
sandeep
|
ZT5 Sanjay Rajalingam | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
We request you to change the hiring type of Sanjay Rajalingam to
Off-campus Technology in the system and confirm.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| We have updated the below-reported employee hiring type. | Product | Service Request | null | Employee Information | null | null | null | Closed | Hi Balaji Damodaran, We will update the hiring type as mentioned below for the mentioned employee and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Dear Team Please provide the update on this., Hi Balaji Damodaran, We have updated the below-reported employee hiring type. Please check and revert for any further clarifications. Regards, Srujana.M |
1981546 | Hi Team,
User unable to complete self appraisal. Goal sheet has been updated but the KRAs aren't showing in the self appraisal section. HR Operations is saying that it s an IT Issue. Have also attached the snapshot of the error.
[http://itservicedesk.in.intranet/coDesk/ATTACHMENTS/ATTACHMENTS/Incident/1981546/Capture4%205%202021%20350025041260.PNG]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| dual upload/pms not initiated/calendar date got finished | Customization | Data Correction | null | Goal Management | null | null | null | Closed | Dear shishira, As discussed over the mail and call, we have shared the scripts with Mr. Sandeep. Post execution and please verify and let us know in case of any issues. Note : Also as discussed, please share the consolidated list with employee id's, we will connect with Mr. Sandeep and do the needful. Thanks and Regards, Dhivya . V |
Ticket # 1981551 | Dear Team,
Getting error message(-- Appraisal setup is incomplete. Contact your administrator.) while trying to fill self Appraisal New form. Kindly resolve ASAP
Employee ID: 91083
Emp Id - 78719
Emp Id - 87492
Emp Id - 85871
Emp.Code-59547
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| calendar date got completed and for 1 case pms not initiated | Customization | Data Correction | null | Goal Management | null | null | null | Closed | Dear Shishira,
When the alert message is (-- Appraisal setup is incomplete. Contact your administrator.), request you to please verify whether the goals setting has been completed and approved for the employees initially.
If the PMS got initiated for these employees and they have got the approval for Goal setting, then the Self Appraisal form will get opened.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> |
Ph : 044-30247441 | Mob : 7299201820
"I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>"
, Dear shishira, As discussed over the mail and call, we have shared the scripts with Mr. Sandeep. Post execution and please verify and let us know in case of any issues. Note : Also as discussed, please share the consolidated list with employee id's, we will connect with Mr. Sandeep and do the needful. Thanks and Regards, Dhivya . V |
Support Handover: Performance Managment | One peculiar case has come where employee (Mr
Venugopal Ramalingam employee code-0959) is able to see his goals but his
competencies is not showing. Can you please check the same | Competencies are showing | Product | Clarification | Performance Management | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rajendra Pant, From the given query, we observed that the competencies were not reflecting in the self appraisal form, we will verify and do the needful on priority., Waiting for the response. Not yet received any update. , Hi Rajendra Pant, We regret the delay, we will provide the closure before EOD.., Hi Rajendra Pant, As discussed, Competencies are reflecting for the employee : Mr.Venugopal in the application. Please check and confirm. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Bank Details Already exist Manikant-NBHC06374 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Bank details already exist.
[cid:image001.png@01D74117.32CFA040]
Regards,
Manoj Tiwari
RHR
(MP,Bihar,WB,UP,UK)
[cid:image003.png@01D74117.32CFA040] National Bulk Handling Corporation Pvt. Ltd.
2nd Floor,Above Axis Bank Lalwani Complex Hoshangabad Road Vidya Nagar,Bhopal Madhya Pradesh-462031.
Mob: +91-7471123796 | Email: manoj.tiwari@nbhcindia.com<mailto:manoj.tiwari@nbhcindia.com>
Customer Service Helpdesk: [cid:image003.png@01D4A450.22C74290] 1800 103 6242 [cid:image007.jpg@01D4A450.F598FC90] customercare@nbhcindia.com<mailto:customercare@nbhcindia.com>
For queries, grievances related to NCDEX Deposits, please write to us at askus@nbhcindia.com<mailto:askus@nbhcindia.com>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Removed bank details from Old ID | Product | Service Request | null | Employee Information | null | null | null | Closed | Hi Manoj, Below employee is rejoined and his bank details are already exist in the system hence it shows already exist message. Now we have removed old bank details from system hence you will be able to update bank details. Please check and confirm. Regards, Judhistira.M |
Pre joining validation issue | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Jay
While loading the candidate name in the pre joining validation form.
Getting the internal system error.
Please note the candidate is joining today at Dubai location.
[image: image.png]
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification Provided | Product | Clarification | null | Application Management | null | null | null | Closed | Hi Balaji Damodaran, Hope the issue with regard to loading the candidate in prejoining form has resolved and we are not able to view the mentioned candidate in prejoining form. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
Goal Setting (21-22) Page error. | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
The goal setting page for the following 19 employees shows error. PFB screenshot and the list of employees. Kindly assist.
118069
118081
118089
118082
118109
118110
118070
118086
118071
118072
118076
118085
118096
118098
118111
118113
118115
118117
118087
[cid:image001.png@01D740E8.78F98DD0]
Amolika Uplekar
Human Resources
T: (+91) 022 - 23029200 Extn: 9053
M: (+91) 84528 06523| www.ageasfederal.com<http://www.ageasfederal.com/>
Ageas Federal Life Insurance Company Limited
(Formerly known as IDBI Federal Life Insurance Company Limited)
[cid:image002.png@01D6F022.D28F2880]
[cid:image003.png@01D6F022.D28F2880] [cid:image004.png@01D6F022.D28F2880] [cid:image005.png@01D6F022.D28F2880] [cid:image006.png@01D6F022.D28F2880] [cid:image007.png@01D6F022.D28F2880]
<br><hr><font face='Verdana' color='Black' size='2'><br>Visit us at http://www.ageasfederal.com<br>============================================================================================<br>This e-mail (including any attachment) is transmitted for the intended recipient only and its contents are provided for information purposes only. Any review, re-transmission, conversion to hard copy, copying, reproduction, circulation, publication or dissemination of the contents of this message and any attachments by persons other than the intended recipient is strictly prohibited. If you have received this message in error, please contact the sender and delete this message and attachments from any computer, disk drive, diskette or other storage device or media. Neither AGEAS Federal Life Insurance Co Ltd, (Corporate Identity No. (CIN) U66010MH2007PLC167164; IRDA Regn No. 135) nor any of its associated, affiliated or otherwise connected companies ("Associated Companies") assumes any liability whatsoever for the contents of this e-mail and, without prejudice to the generality of the foregoing, neither AGEAS Federal Life Insurance Co Ltd nor any of its Associated Companies makes any warranties or representations as to the accuracy and completeness of any information contained in this e-mail. Before opening any attachment please check them for viruses, spam and defects.<br></font>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| In Review details eligibility for DOJ was set as less than 31st March 2021. And these employees are Apr 2021 joinees. | Product | Configuration | null | Calendar Setup | null | null | null | Closed | Hi Amolika, As informed over the call, the employees were Apr 2021 joinees. The calendar eligibility setup was done for DOJ less than 31st Mar 2021 in Review details. We have extended the same as "Less than 5th May 2021" and executed the scheduler to initiate PMS for the eligible set of employees. Request you to please check the reports now and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
unable to generate annexer2 details breakup | i have done annexer2 process step by step but iam unable to annexer2 details breakup. iam able to generate summary. | Patch Deployment | Product | Patch Deployment | null | Tax Reports | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, Please join the below session link. https://fastsupport.gotoassist.com/433904970 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, Please join the below session link. https://fastsupport.gotoassist.com/211441677 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, We have identified the reported query as an issue in the Product. And also deployed the patch for the same. Post that, it is working fine. Kindly check the same from your end. APM ID : ADL_2009_21923 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
unable to generate annexer2 details breakup | i have done annexer2 process step by step but iam unable to annexer2 details breakup. iam able to generate summary. | Product Issue | Product | Patch Deployment | null | Tax Reports | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, Please join the below session link. https://fastsupport.gotoassist.com/433904970 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, We have identified the reported query as an issue in the Product. We have deployed the patch for the same. We request you to please check the data from your end and update the status. APM ID : ADL_2009_21923 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
need to update KPIS and remove exiting KPIS | Please erase the already existing KPIS for
the below mentioned employee and upload KPIS of ASM DST. His role has been
changed from ASM DMA to ASM DST. P3053 Arrun Sankar U | GS cleanup | Product | Service Request | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12779, Hi Pratap Singh, From the above description we understood that we need to do the cleanup of GS of the mentioned employee and we will do the same and update you the status shortly. Regards, Jayakrishnan. N Product Support, Hi Pratap Singh, As requested we have done the required cleanup and we request you to please check with the employee to fill the GS and let us know the feedback. Regards, Jayakrishnan. N Product Support, The KPIs’ of ASM DST
are not uploaded in goal setting , There is no goal sheet on his page Request to you please upload the same , Hi Pratap Singh, We request you to please check with Mr.Aishwary regard to uploading the KRA's for the cleanup cases. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Iswarya, Please resolve the issue, Please upload The KPIs’ of ASM DST |
BLR - New Leave Type to be created | Hi Team, The new leave type "Endearment Leave (EL) to be created for Bangalore location with below configuration. 1. With effective from 01st May 2021 to 31st August 2021 employees are eligible 1 day leave credit under this category. 2. The credited leave should be lapsed end of the same month if employees are not utilized. 3. This leave can be clubbed with any other leave type assigned for Bangalore employees. 4. Can create leave type as EL-BL as a short name Please create leave type from your end with above configuration or help us to create new leave type. Regards, Santhosh Hegde | New leave type creation | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Please talk to Venkat on this ticket, he will give a background for the same. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Santhosh, We will connect tomorrow at 11 AM over a Zoom session to configure the leave type as per your requirement. Your presence is required while creating a leave type as the eligibility mapping is to be done. We will complete the configuration over this Zoom call itself and close this logically. Please confirm your availability for 11 AM tomorrow, or any other time slots convenient for you. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Regards, Venkateshwaran
, Hi Santhosh, We will connect tomorrow at 11 AM over a Zoom session to configure the leave type as per your requirement. Your presence is required while creating a leave type as the eligibility mapping is to be done. We will complete the configuration over this Zoom call itself and close this logically. Please confirm your availability for 11 AM tomorrow, or any other time slots convenient for you. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gowtham,
My shift start 12:00 PM, can we connect 12:30 PM tomorrow and also need to mention Zoom application blocked in our organization we can connect through teams.
If you are not satisfied or have any concerns you may reach out to kishore.kumar@eclinicalworks.com<mailto:kishore.kumar@eclinicalworks.com>
Regards,
Santhosh Hegde
Team Lead – HR Payroll and Operations
Extn: 18552
Mobile: 9606097849
[cid:image001.png@01D7411E.69AF27F0]
, Hi Santhosh, Sure, we can connect by 12:30 PM tomorrow. We will send you the MS Teams link 15 minutes before the call. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Santhosh, Please join the below meeting link by 12:30 PM for leave type creation & credit configuration, Microsoft Teams meeting Join on your computer or mobile app Click here to join the meeting Learn More Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Santhosh, As confirmed over the call, the leave type and respective credit policy(For banglore) are now configured in the system. We have executed the credit for the month of May-2021 via back end. Eligible employees would have received 1 day of credit. Please check once from your end and confirm. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gowtham,
I have verified it's working fine thank you for your support.
If you are not satisfied or have any concerns you may reach out to kishore.kumar@eclinicalworks.com<mailto:kishore.kumar@eclinicalworks.com>
Regards,
Santhosh Hegde
Team Lead - HR Payroll and Operations
Extn: 18552
Mobile: 9606097849
[cid:image001.png@01D741BD.082DE990]
|
Patch Deployment - Claims | Please deploy the patches for the Claims Module by tomorrow and the downtime for deployment is 02 PM to 04 PM | Bundle patches deployed for Claims Module | Product | Patch Deployment | null | Claims & Reimbursement | null | null | null | Closed | created_by: 2043056738148
time: 2021-05-04 12:33:47 UTC, Hi Vaishali Raut, Please join the below session link, https://fastsupport.gotoassist.com/667994476 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, We have taken the session and deployed all the patches related to the Claims in the Live Environment. Requesting you to please raise the claims and update your feedback. And also requesting you to please refer the COMPUTE CTC in the Offer Management and also in the Employee Creation screen. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Resignation application of Arun Kumar P1429 | The resignation
application of Arun Kumar P1429 is showing as rejected at Anshul Sir’s tray.
The same need to be corrected and sent to Anshul sir’s tray. Please do the needful. It is very urgent. | Backend change on resignation approval | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, As discussed with you over call since it can’t
be moved to Anshul sir’s tray but the status can be changed to approved., Hi Pratap Singh, As requested we have made the resignation status as approved from rejected for the mentioned employee. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support |
self-appraisal not showing in Approval tray | Abhisekh Agrawal (P0602) submitted his self-appraisal. However same is not reflecting S+1 Anurag Bansal (P1952) for approval. Please check and resolve the same. | ACTOR CHANGE | Product | Service Request | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, We will check the reported query on GS not showing in approvers queue and will share the updates with you shortly. Regards, Jayakrishnan. N Product Support, Hi Pratap Singh, Post analysis we understood that the self appraisal of the mentioned employees is pending with his RM queue and his id is P1455. Attached the snapshot for your reference. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, As per workflow same will be tray in S+1 which is Anurag Bansal (P1952). Request to you please allocate the same from P1455 to Anurag Bansal (P1952).
Thanks & Regards
Pratap Singh
, Hi Pratap Singh, As requested we have moved the transaction from 1455 to P1952. Kindly check and let us know the feeddback. Regards, Jayakrishnan. N Product Support |
Update required in Leavers List Report | In "leavers list report" the separation reason, that is the reason captured by the approver is not available in the report. Please add field to show separation reason (not resignation reason) and Final approval date of Final closure. This will help use reconcile the headcount between salary register and head count. | fields adding in Ireport | Product | Clarification | null | Payroll Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12911, Hi Jery Jose P, We will check the query and update you the status., Hi Jery Jose P, As discussed over the call, We have added the Approver comments , Last Approved date,Last approved by ,Reporting manager id ,Finalclosure status, separation status columns in the leavers list report . Requesting you to check the same and update us in case of clarification |
No Data reflecting under 'Performance Assessment report: Q1' | Please note that, no data re reflecting under ‘Performance
Assessment report: Q1’ screen. Kindly check and resolve. | Indexes is missing for review comments table | Customization | Data Correction | null | Goal Tracking | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Meghana S M, We have shared the session link to your IT Team. Once they have connected, we will check the data and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Meghana S M, When checking the reported query from our end, we found that the indexes is missing in tables due to which the report took time to generate the data from back end in 07 mins for 3000 records. Because of that, the report was not generated in front end.
Now we have created the indexes for missing tables. Post that, data is generating in front end. Kindly check and update the status.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi, Data is reflecting now in the screen. Hence closing the ticket. |
FW: Jainam Shah - Manager Sales Finance (Docket) | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Pls. check why the employee creation is not gone to Obaidur Rehman Khan - L1 for approval?
Regards,
Sonali
From: Bharadkar, Pooja <pooja.bharadkar@bicworld.com>
Sent: 04 May 2021 16:56
To: Suvarna, Sonali <Sonali.Suvarna@bicworld.com>
Cc: Khan, Obaidur <obaidur.khan@bicworld.com>
Subject: FW: Jainam Shah - Manager Sales Finance (Docket)
Hi Sonali
Ca you pl check, I have made creation of Jainam Shah but this creation is not with Obaid for L1 approval.
Best Regards,
Pooja Bharadkar
BIC Cello India
Sr. Executive - Talent Management
Mobile: 9664005957
From: Khan, Obaidur <obaidur.khan@bicworld.com<mailto:obaidur.khan@bicworld.com>>
Sent: Tuesday, May 4, 2021 4:54 PM
To: Bharadkar, Pooja <pooja.bharadkar@bicworld.com<mailto:pooja.bharadkar@bicworld.com>>
Cc: India, Payroll <Payroll.India@bicworld.com<mailto:Payroll.India@bicworld.com>>
Subject: RE: Jainam Shah - Manager Sales Finance (Docket)
Have not received any request.
Obaid Khan
Senior Manager - Compensation & Benefits
Helping BIC create Change
email: Obaidur.Khan@bicworld.com<mailto:Obaidur.Khan@bicworld.com>
Contact: 9699130439
address: G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA
www.bic.com<http://www.bic.com/> | www.bicworld.com<http://www.bicworld.com/>
[cid:image003.png@01D74106.0A18DDD0]<https://www.bicworld.com/en> [cid:image004.png@01D74106.0A18DDD0] <https://www.linkedin.com/company/bic/> [cid:image005.png@01D74106.0A18DDD0] <https://www.youtube.com/user/bicbrand> [cid:image006.png@01D74106.0A18DDD0] <https://www.instagram.com/bic_group/> [cid:image007.png@01D74106.0A18DDD0] <https://twitter.com/BicGroup?lang=en>
Conserve paper: think before you print this email
From: Bharadkar, Pooja <pooja.bharadkar@bicworld.com<mailto:pooja.bharadkar@bicworld.com>>
Sent: Tuesday, May 4, 2021 4:48 PM
To: Khan, Obaidur <obaidur.khan@bicworld.com<mailto:obaidur.khan@bicworld.com>>
Cc: India, Payroll <Payroll.India@bicworld.com<mailto:Payroll.India@bicworld.com>>
Subject: Jainam Shah - Manager Sales Finance (Docket)
Hi Obaid
Pfa Joining Docket of Jainam, who joined us yesterday (3 May 21)
I have made creation in system, request you to approve it.
Best Regards
Pooja Bharadkar
Sr. Executive - Talent Management
Mobile (IN): +91 9664005957
Landline: 022 61083100
Pooja.bharadkar@cellopens.com<mailto:Pooja.bharadkar@cellopens.com>
[cid:image008.jpg@01D74106.0A18DDD0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA
G-Wing, 7th Floor, Lotus Corporate Park|Goregaon (East) |Mumbai 400063. INDIA.| * 022 61083102
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| product issue | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sonali, As per request, We will check this concern and confirm from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k, Hi Sonali, As discussed over the call, the reported employee transaction is already approved on it, Future if any employee creation happens kindly let me know we will check and find the root cause of this issue. And then we have to change the status has "under analysis" from our end, Further if any clarification please let me know. Thanks and Regards Vijayakumar k |
Leave balance | How to set the maximum leave balance for a category.. Eg if the max balance is set to 5 then even if there is a credit of 1 day the system should not allow it. | leave credit configuration clarification | Product | Clarification | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles: "[\"44001782157\"]"
referrer: https://myadrenalincare.freshdesk.com/support/solutions/folders/44000167924/page/3?url_locale=, Hi Sheralyn Racheal Ireland, We will check the query and update you the status., Hi Sheralyn Racheal Ireland, Please join this session https://fastsupport.gotoassist.com/661232127, Hi Sheralyn Racheal Ireland,
As informed over the call., we cannot restrict the upload of leave balance based on the configuration. As per standard functionality, credit will restrict based on configuration only when the credit happens through system.
Leave balance adjustment is provided only for the purpose of credit or debit apart from that it's not feasible to restrict based on configuration. Kindly check the same and update us in case if clarification |
Mobile app blocking | The Login Block/Release is used to control access by employees. In this only the web application is blocking whereas the mobile app is not blocking. Please check | Product Issue | Product | Patch Deployment | Mobile Application | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jery Jose P, As per the query , we have understood that employee login need to be blocked in Mobile. We will check the feasibility and update you the status., Hi Jery Jose P, As discussed over the phone, we have added the condition to not login to the Mobile Application if the user login has been blocked in the Web Application. It has been tested from our end and system is not allowing to login Mobile App. Please check the same from your end and update the status. Patch ID : ADL_2009_22498 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
bank details | Dear Madam, EM ID; 109919 . we are unable to do any update to his bank account as it is seen an error that transaction is pending for approval but the same is not seen pending anywhere. Regards, Sowmya | Inactive employee bank details has been removed. | Product | Service Request | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12909, Hi Sowmya, We have corrected the below reported employees' bank details. Request you to check and revert for any further clarifications. Regards, Srujana.M |
4 days LOPS | Dear Madam, employee ID: 40821 . employee has raised Authorised Absence for 2 days 21st Apr 21 and 22nd Apr 21. as per logic employee should have 2 days LOP but employee was deducted 4 days salary please do the needful. Regards, Sowmya | Clarification in LOP days | Product | Clarification | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12871, Hi Sowmya, We have checked, system deducted 2 days LOP. Also, 2 days' LOP has been uploaded. Hence system deducted the 4 days LOP. Please check with the team, whether they have uploaded the LOP days. Srujana Mittapalli |
PMS - Performance Assessment View List | May we request to move the Performance Management and Performance Assessment View List report from Management Information System to Performance Management module? We some restrictions that we need to implement. Rating of Senior officer should not be visible to other HR processors. | Resolved | Product | Service Request | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi MG Miranda, Kindly provide connection from your end, so that we can update the necessary changes from our end., Hi MG Miranda, We are waiting for connection to work on this reported concern, kindly provide us the connection from your end when you are available., Hi MG Miranda, The necessary changes has been updated via back-end. Kindly check and confirm the same from your end and revert us for further clarifications., Thanks so much Anish and Priya, this has been addressed. |
COVID-19 Letter Bulk Upload-Bihar and Odisha | Dear Vijaya, Please find the below path and Upload the COVID19 Letter and category name will be "COVID19" and Type will be "Public". C:\Users\Administrator\Desktop\Sandip Chanda- Arohan\COVID-19 Thanks, Sandip Chanda 8585059226 | Bulk upload | Product | Service Request | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12457, Hi Sandip Chanda, As per request, We have uploaded the covid 19 letters to the reported employee from our end, Kindly check your end and share feedback. Thanks and Regards Vijayakumar k |
Need to update Signature | Dear Team, Kindly replace signature of Mr.Jitendra Chaturvedi to current one, which i sent through mail. Regards, Supulaxmi Konar Hr-Operation | Signature updated in document designer. | Product | Service Request | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 Edg/90.0.818.51
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, We will replace the signature wherever you use Mr.Jitendra Chaturvedi’s signature and update you on the status accordingly. Regards, Judhistir.M, Hi Supulaxmi, We have updated new signature of Mr.Jitendra in Appointment Letter, Confirmation letter, Confirmation extension letter, Employee transfer and Relieving letter. Please check and confirm. Regards, Judhistira.M |
Email notifications issues | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Deepan,
I am not getting email notifications from Max since 28thApril.Could you please check.
Regards,
Shilpa Kumar
Assistant Vice President, HR & Admin
[cid:image001.png@01D740EC.5B179290]
Gate Village 11, Unit 204, Dubai International Financial Centre, PO Box 507026, Dubai, UAE
[Receiver]+971 45 861 500
www.lighthouse-canton.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lighthouse-canton.com%2F&data=02%7C01%7Cshilpa.kumar%40lighthouse-canton.com%7C1e71b42228d940051d5f08d85eaf8303%7Cc24167bcce54479cb12659e68ab033ea%7C0%7C0%7C637363455285749548&sdata=eogspvJ9%2BVQYOFxnO%2Fcjf9JmREowAlSogpSru4cz1tQ%3D&reserved=0>
[cid:image005.jpg@01D740EE.F845FF50]<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flighthousecanton&data=02%7C01%7Cshilpa.kumar%40lighthouse-canton.com%7C1e71b42228d940051d5f08d85eaf8303%7Cc24167bcce54479cb12659e68ab033ea%7C0%7C0%7C637363455285749548&sdata=IVv5wCJBSBL87A3JRxHhUfnOuHb9kt6Li8qapHoB7Bw%3D&reserved=0>
IMPORTANT DISCLAIMER: Lighthouse Canton Capital (DIFC) Pte Ltd ("LCC") is incorporated in Dubai International Financial Centre (Licence No. CL 2614) and regulated by Dubai Financial Services Authority (Category 3C Licence No. F004068).The information in this electronic transmission does not constitute an offer, or intention by, or on behalf of LCC, to subscribe, purchase or sell any financial products and/or services which may be described or referenced to herein. LCC accepts no liability for any losses arising from the use of any information contained herein. The contents of this email are confidential and is meant for the intended recipient only. If you are not the intended recipient, please delete all copies of this email and notify the sender immediately.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Restarted the mail services. | Product | Data Correction | null | Security | null | null | null | Closed | Hi Shilpa Kumar, We are working on the concern we will share you the feedback. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
This looks like to be a concern for all employees. No system notifications are going to employees or managers. Please get this checked on priority.
[cid:image001.png@01D74190.505DF570]
Regards
Shilpa
, Hi Shilpa Kumar, We have resolved , mails started to receive. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Deepan,
Thank you for fixing this. Have started receiving the email notifications.
Regards
Shilpa
|
Deleting the pending time sheets | Dear Niraikalai, We request you to take out the time sheets pending for approval for the below mentioned employee EMP No : IN0619 EMP Name : Bhuvaneswari Jegan | done the correction. | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36 Edg/90.0.818.51
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Samuel George, Requesting you to connect the below link. https://fastsupport.gotoassist.com/281197736, Hi Samuel George, As discussed over the call, we have checked and removed the Old timesheet entry from the system. Please check and confirm |
Not able to cancel Leave Cancellation | Dear Team, Below employee unable to cancel leave cancellation for April 13. Please check and resolve. Employee code : C187106 | Queue cleared | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, Please check the allow cancellation period for the employee and modify as per the date of leave and then check. If anything required please reach us on the same. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, ram share the zoom link.
Best Regards,
Venkatesh .P
India Infoline Finance Limited
IIFL House, Sun Infotech Park,
Road No. 16V, Plot No. B -23,
MIDC, Thane Industrial Area,
Wagle Estate, Thane (W) –400604
Landline: 022-41035431 | IP: 615431
Mobile No. : 9082190519
---- On Tue, 04 May 2021 15:51:56 +0530 Ramachandran J , Hi Venkatesh, Please join the below link, https://us02web.zoom.us/j/81499332041?pwd=SVppY3F3cUdDYnU2clJEN1kzQ1JKdz09 Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Venkatesh, As per our session, we have checked that the leave debit of LWP and removed from the queue. Now the LWP request is showing in the leave cancel form. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Attendance calendar module not getting updated | Attendance calendar module not getting updated, ever after regularizing and applying for leave it is not getting updated. | schedulers are not executed so data was not moved to attendnace | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ishan, As per the query , We have understood that There is issue in Attendance regularisation. Please provide us some time we will schedule the session and update you the status., Hi Ishan, Please join this session https://fastsupport.gotoassist.com/611980391, Hi Ishan, As informed earlier, Scheduler have not executed for the period from 16-Apr-2021 to 01-may-2021. so attendance is not marked for this period. Once we executed the scheduler from back end attendance have been marked for this period. requesting you to check the same and update us in case of clarification. |
EmployeeCreationDetails | We are unable to get the EmployeeCreationDetails for APH3262 | shared data available in master table | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, We were unable to retrieve the workflow details of this employee in the report format, as the 16 bit id tagged to this employee is not available in workflow tables. Also this employee was created on 4th Feb 2021,we presume that the log files were not written in between period from 1st Feb 2021 to 9th Feb 2021 due to some technical issues, hence we were unable to get the details through log also. However we have shared the snapshot from Employee Master data of employee created details, Please verify the same and let us know in case of any queries. Thanks and Regards, Dhivya . V |
Self Appraisal form not reflecting - 33118 | Dear Dhivya, As discussed, please check ECN 33118 is unable to submit Appraisal again. Level2 has already rejected. Kindly confirm, where is the transaction pending and assist accordingly. Regards, Chaitali | status didn;t get updated in pms trans table | Product | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, As discussed with you over the call, we will initiate the session, analyze the concern raised on Pending Self Appraisal and share the updates with you. Thanks and Regards, Dhivya . V, Also check for ECN : R18378, Hi Rinoy Sebastin, The Self Appraisal has been rejected for both the cases, the form is in Saved status, request you to please convey the user to re-submit the form. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
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