subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 19 values | cf_sub_modules stringclasses 79 values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2 values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
FW: Record Resignation of Ankita Chatterjee Raised on 27-May-2021 19:53 has been Rejected. | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Please check as to why the resignation rejection email is going to so many people, I havent mapped them in the workflow definition master.
Mona Thangaraj Mona.Thangaraj@groupm.com<mailto:Mona.Thangaraj@groupm.com>; Rohit Suri rohit.suri@groupm.com<mailto:rohit.suri@groupm.com>; Amin Lakhani Amin.Lakhani@mindshareworld.com<mailto:Amin.Lakhani@mindshareworld.com>; Chandan Chowdhury - Essence chandan.chowdhury@essenceglobal.com<mailto:chandan.chowdhury@essenceglobal.com>; Natasha Dave natasha.dave@groupm.com<mailto:natasha.dave@groupm.com>;
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
From: Mconnect India <mconnect@groupm.com>
Sent: 27 May 2021 19:53
To: Sabna Sanith <Sabna.Sanith@groupm.com>; Swapnali Sonkar <swapnali.sonkar@groupm.com>; Preeti Singh <Preeti.singh@motivatorworld.com>; Amit Verma <amit.verma@essenceglobal.com>; Deepa Seshadri <deepa.seshadri@groupm.com>; Prianka Sharma <prianka.sharma@mediacom.com>; Mona Thangaraj <Mona.Thangaraj@groupm.com>; Rohit Suri <rohit.suri@groupm.com>; Amin Lakhani <Amin.Lakhani@mindshareworld.com>; Chandan Chowdhury - Essence <chandan.chowdhury@essenceglobal.com>; Natasha Dave <natasha.dave@groupm.com>; Richa Dhawan <Richa.dhawan@groupm.com>; Aditi Bajaj <aditi.bajaj@mindshareworld.com>; Ankita Chatterjee <ankita.chatterjee@mindshareworld.com>; Ranya Nigam <ranya.nigam@groupm.com>; Payal Shetty <payal.shetty@mindshareworld.com>; Sriram Sharma <sriram.sharma@mindshareworld.com>; Partha Sarathy <Partha.Sarathy@mindshareworld.com>; Prerna Ajmani <prerna.ajmani@wmglobal.com>; Anish Kohli <Anish.Kohli@mindshareworld.com>; Sanjana Shirke <Sanjana.Shirke@groupm.com>; Deeksha Saxena <deeksha.saxena@essenceglobal.com>; Pradeep Kumar1 <pradeep.kumar1@groupm.com>
Cc: Sarfraaz Siddiqui <sarfraaz.siddiqui@groupm.com>; Payal Shetty <payal.shetty@mindshareworld.com>; Pradeep Kumar1 <pradeep.kumar1@groupm.com>; Anish Kohli <Anish.Kohli@mindshareworld.com>; Rishi Ranka <rishi.ranka@groupm.com>; Mayur Padale <mayur.padale@groupm.com>
Subject: Record Resignation of Ankita Chatterjee Raised on 27-May-2021 19:53 has been Rejected.
Importance: High
Record Resignation of Ankita Chatterjee Raised on 27-May-2021 19:53 has been Rejected
Details:
Emp Id: COR5219
Emp Name: Ankita Chatterjee
Mail Id: ankita.chatterjee@mindshareworld.com<mailto:ankita.chatterjee@mindshareworld.com>
Designation: MANAGER - THE EXCHANGE
Grade: M3
Location: Bangalore-Mahalaxmi Chambers
Separation Type:RESIGNATION
Resignation Reason: Family Needs
Resignation Letter Date:31-Mar-2021
Remarks:
Approver Comments: Resignation Withdrawn
Mconnect
Privileged/Confidential Information may be contained in this message. If you are
not the addressee indicated in this message (or responsible for delivery of the
message to such person), you may not copy or deliver this message to anyone. In
such case, you should destroy this message and kindly notify the sender by reply
email. Please advise immediately if you or your employer does not consent to email
for messages of this kind. Opinions, conclusions and other information in this
message that do not relate to the official business of Group M Worldwide LLC and/or
other members of the GroupM group of companies shall be understood as neither given
nor endorsed by it. GroupM is the global media investment management arm of WPP.
For more information on our business ethical standards and Corporate Responsibility
policies please refer to WPP's website at http://www.wpp.com/WPP/About/
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Workflow explained | Product | Configuration | null | Workflow | null | null | null | Closed | Hi Rishi Ranka, Please be informed, we checked and found out that HR Separation role was mapped for Rejection Notification when the employee has raised resignation on 05-Apr-2021 , and HR Separation role was removed from workflow on 11-May-2021, this workflow modification will be effective for the employees who raises resignation after 11-May-2021. When the employee's Resignation was rejected under Hr Separation role there were 20 facilitators and hence each facilitators has received the rejection mail. For further clarification please reach us. Below screenshot fyr Regards Wasim, Thanks for the confirmation.
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
|
NEED TO REMOVE IT Amount for few peolpe | Dear Dhivya, Please remove IT amount, unable to remove from frontend.
Employee
Code
Component
ShortName
Amount
Pay Group
APH0193
IT
0
AHELDLEXGC
APH0520
IT
0
AHELDLEXGC
APH0660
IT
0
AHELCHEXGC
APH0753
IT
0
AHELCHEXGC
APH0961
IT
0
AHELCHEXGC
APH1027
IT
0
AHELCHEXGC
APH3443
IT
0
AHELCHEXGC
APHSC0085
IT
0
AHELCHEXGC
APHSC0114
IT
0
AHELCHEXGC
APHSC0261
IT
0
AHELCHEXGC
APHSC0439
IT
0
AHELDLEXGC
APHSC0651
IT
0
AHELDLEXGC
APHSC1160
IT
0
AHELCHEXGC
APHSC1168
IT
0
AHELDLEXGC
APHSC1172
IT
0
AHELCHEXGC
APHSC1213
IT
0
AHELDLEXGC | null | null | null | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home |
FW: Problem in raising Leave request | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Request you to look into this case and help us with the reason.
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on – 09890054902
From: Arindam Dasmahapatra
Sent: 27 May 2021 19:03
To: AXISMF Hr <Hr@axismf.com>
Subject: Problem in raising Leave request
Dear Sir / Madam
I was tested covid positive and i was on leave from 26th April 21.
Now when i am applying for Special Leave - 14 days , from 26.04.21 to 10.05.21 ( PIC 1) , it is showing
You have raised a leave request for 15 day(s)
and when i am change the date as : from 26.04.21 to 09.05.21 (PIC 2) it is showing as:
You have raised a leave request for 13 day(s)
So not able to apply for 14 days leave.
Kindly confirm on this....
Regards
Arindam Das Mahapatra
Relationship Manager
Axis Asset Management Co.Ltd
Rourkela
Mob : 09437196843
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| To date should not be a weekly offs | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Nidhi Shah, We are checking on the Leave configuration for the no days showing different for the date range mentioned. We will analyze and then confirm you on the query. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, My only concern here is that we are required to involve our time for queries which should not rise in first place.
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on – 09890054902
, Hi Nidhi Shah, As per our analysis, As per attached snap Employee is trying applying leave from 26 Apr 2021 to 09-May-2021. The to date 09-May-2021 is Sunday and weekly off for the employee. So as per the standard, the leave to date should not be fall on Weekly offs/Holiday. Hence To date must not be a Saturday or Sunday. Please inform employee to apply leave till Friday that is 07-May-2021. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, In case of Special Leave we have said that leave should include calendar days. Then in this case it should allow it to be on Sunday as well.
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on – 09890054902
, Hi Nidhi Shah, For any leave type, the Leave applied To date should be a Weekly off and it should be a working date only. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Nidhi Shah, For any leave type, the Leave applied To date should not be a Weekly off and it should be a working date only while applying. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Unable to cancel leave | Hello Team, I am unable to cancel leave of Aash Dipan Shah (ECI0117) who has applied Quarantine Leave from 19th April-21 to 30th April-21. Request you to cancel that leaves. Thanks | Data correction. | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Runal Soni - ECI, As reported query says, Leaves are not getting cancel in the application hence we will check the system configuration and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Runal Soni - ECI, As reported query is issue in the product and we have separate ticket for permanent fix in the application however for time being we have done the data correction in the application. Now the Leave has been canceled in the application for the reported dates. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
Fwd: Triggered to Reporting Manager | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
Associate birthday was on the 16th mar, It seems the manager has not
received the email trigger.
Please check on this.
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
---------- Forwarded message ---------
From: Gayathiri K iGCB <gayathiri.k@intellectdesign.com>
Date: Mon, May 17, 2021 at 10:22 AM
Subject: Triggered to Reporting Manager
To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com>
Dear Balaji,
Hope all is well.
I had sent the chat last week, My DOB and Anniversary dates are not being
triggered to my reporting manager so far.
Can you check and update the same and let me know.
My EMP ID is S7J
Warm Regards,
*Gayathiri K *
*Executive Assistant |iGCB*
Intellect Design Arena
t: +91 44 67008000 x 8645 | m: +91 7823922281
e: gayathiri.k@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification in birth day mail triggered. | Product | Clarification | PIMS | Employee Information | null | null | null | Closed | Hi Balaji Damodaran, We have taken the connection and analyzing the above-reported scenario. We will update you shortly. Regards, Srujana.M, Hi Balaji Damodaran, We have checked, date of birth is showing NULL value for the below-mentioned employee in the Personal details form. Hence mail was not triggered. Request you to check and revert for any further clarifications. Regards, Srujana Mittapalli, Hi Srujana
In QCR report DOB is reflecting.
Request you to update the same and confirm.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
On Tue, Jun 1, 2021 at 7:42 PM Srujana Mittapalli <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> We have checked, date of birth is showing NULL value for the
> below-mentioned employee in the Personal details form. Hence mail was not
> triggered.
>
> Request you to check and revert for any further clarifications.
>
> Regards,
> Srujana Mittapalli
>
>
>
>
> On Fri, 28 May at 1:00 PM , Srujana Mittapalli <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> We have taken the connection and analyzing the above-reported scenario.
> We will update you shortly.
> Regards,
> Srujana.M
>
>
>
> On Thu, 27 May at 7:02 PM , Balaji Damodaran <
> balaji.damodaran@intellectdesign.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
>
> Dear Team
>
> Associate birthday was on the 16th mar, It seems the manager has not
> received the email trigger.
>
> Please check on this.
>
> Balaji.Damodaran | Human Resources |
> Intellect Design Arena Ltd.
> Plot No.3/G3, SIPCOT IT Park,
> Siruseri, Chennai 603130.
> m: +91 8939865965
> e: balaji.damodaran@intellectdesign.com
> w: www.intellectdesign.com
>
>
>
> ---------- Forwarded message ---------
> , Hi Balaji Damodaran, As per your request, we have updated the below-reproted employee date of birth in HRMS. Request you to check and revert for any further clarifications. Regards, Srujana.M |
Created Training Data | Hi Team, Can you please check on your end. Employee
2018000782 is trying to upload her created training data. However after successfully submission the created training data is not reflecting on her HRIS training data. It is already her third time uploading the data. Please see the attached file. | Clarifications | Product | Configuration | null | Training Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.66
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Team, May I request please s gentle follow on this. Thank you., Hi Leslie Reodique, We are working on this concern from our end, we will update you once the concern has been addressed., Hi Leslie Reodique, For further verification on this issue, kindly submit the training again from your end and revert us with the timestamp of the submission, so that we can check for the logs at the time of submission, else you can provide the data's for the training creation, so that we can try creating the training from our end and will verify further., Hi Anish, The employee already raise the training data 12:17pm today, Can you please check on your end. Thank you., Hi Leslie Reodique, The mentioned concern has been addressed via back-end as the length of the training title column, however we have updated the necessary changes from our end. Kindly try submitting the training now from your end and revert us with the feedback., Hi Anish, Apologies for the late revert, upon checking with the concerned employee the raised training data is submitted successfully already and now on pending action. Thank you for the assistance. |
Fwd: Happy Birthday !!!! | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
The below mentioned associate have received the birthday greeting trigger.
Where actually his DOB is 18-Oct-1993
Please analyze this and confirm
EG8 Manojkumar Paulraj
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
---------- Forwarded message ---------
From: Deepika Ramakrishnan iSEEC <deepika.ramakrishnan@intellectdesign.com>
Date: Tue, May 18, 2021 at 1:03 PM
Subject: Re: Happy Birthday !!!!
To: Kayalvizhi Natarajan iSEEC <kayalvizhi.natarajan@intellectdesign.com>,
Balaji Damodaran HR <balaji.damodaran@intellectdesign.com>
Cc: Manojkumar Paulraj iSEEC <manojkumar.paulraj@intellectdesign.com>
Sure, Kayal.
Thank you, for the update.
@ Balaji: Kindly assist. Work anniversary is recorded as Birthday.
Regards
Deepika
On Tue, May 18, 2021 at 12:15 PM Kayalvizhi Natarajan iSEEC <
kayalvizhi.natarajan@intellectdesign.com> wrote:
>
> Hi Deepika,
> Could this be reported today is not his birthday.Today is only his work
> anniversary.
>
> Thanks,
> Kayal
> ---------- Forwarded message ---------
> From: <PeopleNCulture@intellectdesign.com>
> Date: Tue, May 18, 2021 at 7:29 AM
> Subject: Happy Birthday !!!!
> To:
> Cc: <kayalvizhi.natarajan@intellectdesign.com>
>
>
> Dear Manojkumar Paulraj ,
>
>
>
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification birth day mail triggered | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Balaji Damodaran, We have checked, below reported employee birthday mail has been triggered from this mail id "PeopleNCulture@intellectdesign.com". This mail is not triggered from HRMS mail. Please check and revert for any further clarifcations. Regards, Srujana.M, Hi Balaji Damodaran, We have checked, below reported employee date of birth is 18-May-2020. Hence system triggered the birthday. Please refer to the attached screenshot and revert for any further clarifications. Regards, Srujana.M, Hi Srujana
18th May his DOJ. Kindly validate.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
On Fri, May 28, 2021 at 12:18 PM Srujana Mittapalli <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> We have checked, below reported employee date of birth is 18-May-2020.
> Hence system triggered the birthday.
>
> Please refer to the attached screenshot and revert for any further
> clarifications.
>
> Regards,
> Srujana.M
>
>
>
>
> On Fri, 28 May at 12:02 PM , Srujana Mittapalli <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> We have checked, below reported employee birthday mail has been triggered
> from this mail id "PeopleNCulture@intellectdesign.com". This mail is not
> triggered from HRMS mail.
>
> Please check and revert for any further clarifcations.
>
> Regards,
> Srujana.M
>
>
>
>
> On Thu, 27 May at 6:40 PM , Balaji Damodaran <
> balaji.damodaran@intellectdesign.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Dear Team
>
> The below mentioned associate have received the birthday greeting trigger.
> Where actually his DOB is 18-Oct-1993
> Please analyze this and confirm
>
> EG8 Manojkumar Paulraj
>
>
>
>
> Thanks
>
> Balaji.Damodaran | Human Resources |
> Intellect Design Arena Ltd.
> Plot No.3/G3, SIPCOT IT Park,
> Siruseri, Chennai 603130.
> m: +91 8939865965
> e: balaji.damodaran@intellectdesign.com
> w: www.intellectdesign.com
>
>
>
> ---------- Forwarded message ---------
> |
Employee movemnet |
Dear Madam,
As per the attachment.
EM ID: 103488 employee is transfer from Muzaffarpur-D to Ahiyapur branch on 5th Feb 21.
But still employee is seen in old branch. Please do the needful.
Regards,
Sowmya
Assistant Manager - Human Resources
Bharat Financial Inclusion Limited
(Formerly "IndusInd Financial Inclusion Limited")
Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013
Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India.
Phone : 8096660565
Extn : 040-39356195
CIN : U65999MH2018PLC312539
[A close up of a logo Description automatically generated]
Rank # 31
Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
| We have corrected the below-reported employee location id in spark. | Product | Service Request | null | Employee Movement | null | null | null | Closed | Hi Sowmya, We have corrected the below-reported employee location id in spark. Please check and revert for any furhter clarifications. Regards, Srujana.M |
AR for 12 Mar 21. |
Dear Madam,
50429 we are unabel to raise aR for 12 Mar 21.
It is giving an error that already raised. But employee and we did not raise any Attendance regularisation OR Leaves on 12 Mar 21.
[cid:image001.png@01D75325.3E9B9D00]
Regards,
Sowmya
Assistant Manager - Human Resources
Bharat Financial Inclusion Limited
(Formerly "IndusInd Financial Inclusion Limited")
Registered Office: One Indiabulls Centre, Tower 1, 8th Floor, 841 Senapati Bapat Marg, Elphinstone, Mumbai - 400013
Head Office : 3rd Floor, My Home Tycoon, Block A, 6-3-1192, Kundanbagh, Begumpet, Hyderabad- 500 016, Telangana, India.
Phone : 8096660565
Extn : 040-39356195
CIN : U65999MH2018PLC312539
[A close up of a logo Description automatically generated]
Rank # 31
Disclaimer : The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(e) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
| Clarification in AR form | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sowmya, We have identified the attached screenshot, employee selecting the from and to date are incorrect. Please ask the employee to select the correct, dates and check for any further clarifications. Regards, Srujana.M |
Notice period Change - 90 days | Hi , we would require to change the notice period of employees across all grades. from GG1.1 till GG7 after confirmation as 90 days. please support in changing the same as on 01 Jun 2021 Thanks Karthik | employee list shared | Product | Service Request | null | Job Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: , Hi Karthik Sivakumar, From your statement, we can understand that notice days need to change. We will check the existing configuration and get back to you with a solution. Regards Raghu.T, Hi Karthik Sivakumar, During a check, we have found that many employees that confirmed employees are tagged with 60 days notice period, and Probationer are tagged with 90 days. Attached employee list for your reference. Please change the employees notice days with the help of the EMPLOYEE TRANSFER template in the Data Upload form. Regards Raghu.T |
Deactivate Goal Setting | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan,
Please deactivate Shumaila’ s Goal setting access as she is on Predefined competencies.
Thanks,
Kritika
[cid:imageb22d2d.PNG@c9d52902.49ac2a32]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image1260b7.PNG@26e1285f.4d950ee9]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagea27aba.JPG@1fa6084b.43a56413]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| enabled goal | Product | Service Request | null | Goal Management | null | null | null | Resolved | ?Hi Kritika,
Its done.
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
|
Deactivation notification | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
We request you to trigger the deactivation notification to
idm@intellectdesign.com
Emp Id Name LWD
OD7 Ashok Murali Donga 04-May-2021
V4Q Manimaran Paneerselvam 17-Mar-2021
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| we have triggered the deactivation mail to IDM team. | Product | Clarification | null | Workflow | null | null | null | Closed | Hi Balaji Damodaran, As per your request, we have triggered the deactivation mail to IDM team. Please check and revert for any further clarifications. Regards, Srujana.M |
R06264 transaction is not pending with approver | R06264 transaction is not pending with approver. The transaction is pending with R04847 1st level approver, please verify. | review uniq id not in trans queue table | Customization | Data Correction | null | Goal Management | null | null | null | Closed | created_by: 2043044612466
time: 2021-05-27 12:29:05 UTC |
ctc | Dear Srujana
Please move below employee ctc.
14406
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:image724a06.JPG@6296690c.4d8b83d9]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| we have moved the CTC details from future to fixed tables. | Product | Service Request | null | Salary | null | null | null | Resolved | Hi Pradeepa C T, As per your request, we have moved the CTC details from future to fixed tables. Please check and revert for any further clarification. Regards, Srujana.M |
Arrear Calculation not happening | Dear Team , With reference to the above subject who are all joined from 21.04.21 to 30.04.21 arrears not calculating , Kindly fix the issue immediately. | Provided the clarification. | Product | Data Correction | Payroll Management | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14018, Hi Madhukara H S, As discussed over the call, Requesting you to change the Applied from date for employees using the "Employment Data Change - Additional Fields". Please change the date and so the pay process., Ok , Thank You…
, Dear Kadiravan,
New Joiners who are joined from 21.05.2021 to 31.05.2021 and exiting employee revised salary w.e.f back dated Arrears not calculating.
Last month also rise this issue ,your team ask me to do manually ( change the Applied from date for employees using the "Employment Data Change - Additional Fields".)
This issue not fixed permanently , Kindly fixed issue immediately and confirm .
We can’t do every time manual work , this month 35 New joiners Arrears and 12 Existing revision arrears not happening.
Thanks & Regards
Madhukara H S
Deputy Manager HR Payroll
Cell No : 7674999171
Cancer Treatment Services Hyderabad Pvt. Ltd.
14th Floor, C Block, Mittal Towers, (Near Trinity Metro Station)
MG Road, Bangalore – 560 001
, Dear Madhukara,
Have clarified the case.
1. New joinee arrears are not computing because of applied from date is given as date of Joining. To overcome this, whenever you are creating employee after cut off date, suggest you to give the applied from date as 01st of next to doj month, so that system will calculate arrears during next pay cycle. Since you are uploading employee Creation, this data has to be keen during upload itself.
2. Increment arrears - increment release/ applied from date is given as 31-Jul-2021 hence arrears not computed. Have suggested data upload to change the increment release date as 30-Jun-2021.
Please check and let us know if you have any clarifications.
Regards,
Kadir
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
, Dear Kadiravan,
As discussed over the phone , we getting wrong gross salary in Jun-21 Paysheet . for who are all get arrears in May-21 Please fix the issue presently
Thanks & Regards
Madhukara H S
Deputy Manager HR Payroll
Cell No : 7674999171
Cancer Treatment Services Hyderabad Pvt. Ltd.
14th Floor, C Block, Mittal Towers, (Near Trinity Metro Station)
MG Road, Bangalore – 560 001
, ++ Niraikalai.
Dear Niraikalai,
Please check and update.
Regards,
Kadir
, Hi Madhukara H S, As discussed over the call, Increment Arrear was calculated because of Increment Applied applied date and Increment from date was updated in the system. Hence Arrear was calculated for those employees. Post confirmation from you , we have removed the Increment Applied applied date and Increment from date. Please do the pay process and let us know if you have any clarifications Regards, Niraikalai R, Dear Team,
Still, we are facing the Arrears calculation issue . Please find the attached mails for track the issue.
As per Kadiravan advice I am using the below template for calculating the correct arrears
1. “Employee_Basic_Info_update” for New Joiner Arrears
2. “Employee_Increment “ for Increment Employee’s Arrears
These Template working fine for current month Arrear’s calculations. But subsequent month once again arrears amount showing for same Employee’s .
Kindly fix this issue permanently . Before April were not uploading any template to calculate the new joiner or Increment employees’ arrears based on effective date Arrears was calculating .
Thanks & Regards
Madhukara H S
Deputy Manager HR Payroll
Cell No : 7674999171
Cancer Treatment Services Hyderabad Pvt. Ltd.
14th Floor, C Block, Mittal Towers, (Near Trinity Metro Station)
MG Road, Bangalore – 560 001
, Hi Madhukara H S, As discussed over the phone, we understood that Arrear is computing correct for both New Joiners and Employee Increment cases in system. But you have mentioned, for Employee Increment, for second month also already paid arrear amount is getting calculated. Requesting you to please provide us the sample employee cases to troubleshoot from our end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Dear Rumana,
Please find the sample Employee Id : AOI2373
This Employee joined on 22.06.2021 and we already paid the arrears on 31.07.2021 but still Arrears coming in 31.08.2021.
Kindly check and fix this issue .
Regards
Madhukara
, Hi Madhukara H S, Increment Arrear was calculated because of Increment Applied applied date and Increment from the date was updated in the system. Hence Arrear was calculated for those employees. Post confirmation from you, we have removed the Increment Applied applied date and Increment from date. Please do the pay process and let us know if you have any clarifications Regards, NIraikalai R |
self appraisal form not reflecting for below employees. | Hi Dhivya, Below employees are unable to view appraisal form. CN Name E-Mail ID Function Issue R15946 PRASHANT DESHMUKH prashant.deshmukh@indusind.com TF-B KRA not reflecting in Self-Appraisal window R16590 SIDDHARTH BADRINATH KAYANDE siddharth.badrinathkayande@indusind.com TF-B KRA not reflecting in Self-Appraisal window R08747 RAMALINGA REDDY REDDY ramalinga.reddy@indusind.com CP-BHB KRA not reflecting in Self-Appraisal window R17123 NADENDLA SUBHAHAN BABU nadendla.subhahanbabu@indusind.com TF-B KRA not reflecting in Self-Appraisal window R17308 PRAKASH GURUNG prakash.gurung@indusind.com PV-B KRA not reflecting in Self-Appraisal window
Regards, Chaitali | mismatch in review uniq id | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, There was discrepancy in Review unique id mismatch for these employees between Review master and transaction data, which has been corrected. Please verify and let us know your feedback. Thanks and Regards, Dhivya . V, Hi Dhivya, 1 more similar issue for ECN : R17308 Please check tomorrow., Hi Rinoy Sebastin, As discussed request you to please update review unique id based on the query shared over the mail. Thanks and Regards, Dhivya . V |
Staff took 1 month unpaid leave | Dear Team, This staff EMP ID 2585. took 1 month of unpaid leave as should his Net pay is 0. however Net pay in the system show RM-0.05 due to deduction in the EIS. Please rectify. There should not be any figure, since Nett pay should be zero. Need this to be rectified urgently. Attached for your reference. thank you. | Clarification | Product | Clarification | null | Pay process | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Teoh Sue En, As discussed, please do adjustment for making value 0. MAY month consist od 31 days, system logic is 30days, Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Teoh Sue En, We have changed the slab "Employer EIS" from 0 to 0.1 range . Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
Deactivate goal setting | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sarvanan,
Please deactivate goal setting for :
Appraisal 2021
1384
Mohamed Ismail Salih ( is a driver, doesn’t have KPIs)
Thanks,
Kritika
[cid:imaged3e5f6.PNG@5d1cba2a.49b66f1a]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagef6fa18.PNG@41d17690.4cbc9455]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imageba893c.JPG@658c8736.41a908ed]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| goal removed | Product | Service Request | null | Goal Management | null | null | null | Resolved | Hi Kritika,
Below employee designation is not a driver in the system. Kindly reconfirm whether we can remove from KPI.
Employee Id
Employee Name
Designation Name
Department Name
Position
1384
Mohamed Ismail Salih
Debt collector
Finance & Accounts
GCGOI-DUB-F&A.DEBT COLLECTOR
Regards
Saravanan
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan,
The team member is just a DEBT collecting driver. Kindly deactivate him from the goal setting.
Thanks,
Kritika
[cid:imaged27780.PNG@99290442.46a2c742]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image60b0bc.PNG@3d978c8a.46830505]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image939d57.JPG@ea8e7ff3.46be872d]<http://www.abaninvestment.com>
, ?Hi Kritika,
We have removed the below employee from goal setting process.
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
|
Appraisal problem | There is
this new case where the person where in his self-appraisal says that his
“Self-appraisal setup is incomplete” (Screen shot appended). When I checked his
goal setting the same was also not done because that has not been initiated by
the system…As per our discussions think we had taken all the employees who had
joined till Aug / Sep 2020 in this appraisal but somehow neither was his goal
setting raised nor his self-appraisal… Can we
initiate it through system now ? | Goal setting is not initiated for the employee | Product | Configuration | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rajendra Pant, Please connect to the below link https://fastsupport.gotoassist.com/ Key:430767862 Abirami K, Dear Vishnu,
Can you please connect.
Regards,
Rajendra
, Hi Rajendra Pant, Please connect to the below link https://fastsupport.gotoassist.com/ Key:503373649 Abirami K, Hi Rajendra Pant, During our analysis, we found that the goal-setting itself not initiated for the employee we have done the same. Now you can continue with the process. Abirami K |
Error while updating Mr Gabriel Fernandes (SPO) Goal Setting in Adrenaline | I'm getting an error while updating my Goal setting in adrenalinsa | Insufficient of details | Product | Clarification | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rajendra Pant, The attached screenshot was the clock in clock out , Please update the exact screenshot to analyze from our end Abirami K, Hi Rajendra Pant, Can you please update the exact screenshot so, that we can schedule the session. Abirami K, Hi Rajendra Pant, Can you please update the screenshot for the same so, that we can check to form our end and provide you the solution for the same!!! Abirami K |
Exit employee report | PLease check still employee are not coming in the Exit report. | As requested the new filed is added to the report. | Customization | Service Request | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13889, Hi Siddarth Tyagi, We will check the same shortly and update you on the same. Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Siddarth Tyagi, The Gender Field is added to the report. Please check and confirm. Thanks & Regards, Adrenalin Support 044-3024 7444 |
Need to create City and State master in the contact details form | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Wasim,
We need to create City and State Master in the contact details form.
Thanks & Regards,
Rishi Ranka
Director - Talent
"Bay99 - A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
Privileged/Confidential Information may be contained in this message. If you are
not the addressee indicated in this message (or responsible for delivery of the
message to such person), you may not copy or deliver this message to anyone. In
such case, you should destroy this message and kindly notify the sender by reply
email. Please advise immediately if you or your employer does not consent to email
for messages of this kind. Opinions, conclusions and other information in this
message that do not relate to the official business of Group M Worldwide LLC and/or
other members of the GroupM group of companies shall be understood as neither given
nor endorsed by it. GroupM is the global media investment management arm of WPP.
For more information on our business ethical standards and Corporate Responsibility
policies please refer to WPP's website at http://www.wpp.com/WPP/About/
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Configuration | Product | Configuration | null | Setup Adrenalin | null | null | null | Closed | Hi Rishi Ranka, With reference to our discussion,we have now added State Master for to SuperHR group and request you to make use of City master template to upload the cities. Attached is the List of Major cities in India. Regards Wasim, Hi Wasim,
Attachment is missing.
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
|
Error while uploading Basic Information of New Joiner | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sir,
We are trying to upload basic details for our new joiner Mr. Rajiv Sharma (INM0674) but receiving the attached file error during upload.
You are requested to look into the matter and revert back with the solution.
With Regards,
Greta Fernandes
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Data upload | Product | Configuration | Employee Creation | Employee Information | null | null | null | Closed | Hi Greta Fernandes, Please connect on below Link and show me the error that you are facing during 'Employee basic info upload', we will guide you on the same. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Greta Fernandes, With reference to our dicussion,the data upload has been done successfully for the said new joiner and the same as been confirmed from your end. Regards Wasim |
DOJ Change | DOJ Change of 04523 to 25th May 2021 | Backend Update | Product | Data Correction | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bijal M, With reference to our discussion,we have now updated DOJ of the mentioned employee,please check and confirm the same. Regards Wasim, Issue Closed, Hi Wasim,
Ticket closed.
Thanks and Regards,
Bijal Mistry
Human Resources
NSEIT Limited
Trade Globe, Ground Floor, J.B Nagar, Andheri - Kurla Road, Andheri (E),
Mumbai - 400 059.India
Board: 022-42547600 |Mobile: +91 8850864800
Web: www.nseit.com
------ Original Message ------
|
Calculation of Gratuity on Death | Dear Niraikalai, Please be informed that one of employee has been died, please find below the details. Emp No: IN1107 Emp Name : Guga Vivekanandan Date of death : 15 May 2021 As per statutory norms we need pay him gratuity on death. In Adrenalin how to calculate it. Also, kindly advise, Do we have to deactivate the employee in the death section in the system mentioning the date of death or do we have to do record resignation mentioning the date of death in the separation type. Kindly contact Suresh Nahar - 98848 70180 | Provided the clarification. | Product | Configuration | null | Statutory Setup | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14061, Hi Samuel George, As discussed over the call with Mr.Samuel, Requesting you to do the employee Separation for the mentioned employee. We tried to reach Mr.Suresh but call went unanswered. For the Death case, we need to give a gratuity so please put adjustment for the employee for gratuity and do the settlement process. |
Calculation of Gratuity on Death | Dear Niraikalai, Please be informed that one of employee has been died, please find below the details. Emp No: IN1107 Emp Name : Guga Vivekanandan Date of death : 15 May 2021 As per statutory norms we need pay him gratuity on death. In Adrenalin how to calculate it. Also, kindly advise, Do we have to deactivate the employee in the death section in the system mentioning the date of death or do we have to do record resignation mentioning the date of death in the separation type. | null | null | null | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12904 |
HR Helpdesk ticket | Hello Rumana, One Quick upate required on Helpdesk Master report. The raised date and resolution calulation in the report is not accurate. Could you please help. | transactions reassigned | Product | Clarification | null | Help Desk | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Nazia Begum,
Requesting you to share the details of the help desk ticket which you are referring as incorrect.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi Nazia Begum, As discussed over the phone, the employee has initiated the query on 24th Feb 2021 in the system. When raising this query, the Expected Date of Resolution will be 26th Feb 2021. But the Query has been re-assigned on 25th Feb 2021. So the system has updated the Expected Date of Resolution as 01st Mar 2021 (excluding Weekly Off 27th and 28th Feb 2021). In case of any clarifications needed on the same, please revert to us. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hello Rumana,
As discussed could you share the report which also has reassign option on report so that its easier for us to calculate the resolution details.
As of now the report doesn’t have reassign data on the report
Regard,
Nazia Begum
, Hi Nazia Begum, As already informed, there is no specific report available to check the data.
We suggest you to download the report and find the difference of 2 days from estimated date of closure it will provide you the reassigned date for directly closed ticket. And for escalated ticket find the difference of 4 days from estimated date of closure.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hello Rumana,
We have summarised few tickets separately and tried to find out the details of the tickets in department.
For few of the tickets there are is closed date mentioned, specially the escalated tickets, how should we arrive at the Sla or the age of the ticket when there is no closed date in the ticket?
Regards,
Nazia Begum
, Hi Nazia Begum, Please be informed, the Closed Date will be available only when the ticket is getting closed in system. For Escalated status closed date will not be available. The closed date will be available once that escalated ticket has been marked as closed. Attaching the sample data screenshot for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
Test | Test | Test | Product | Configuration | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.66
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Triveni Nalage, With reference to our discussion, we have received your mail. Regards Wasim |
salary issue | Dear Team, As discussed over the call, The reported employee's applied date changed on 01 Jun 2021, Now the employee not reflect in the current month's payroll, Kindly check your end and share feedback. Another emp_id: Apr69 Customer Request, Below mentioned employee's joining date is 21/05/21, but his salary is coming in the current month's payroll. Please check and do the needful. PAYGROUP NAME EMPLOYEE CODE EMPLOYEE NAME DOJ Executive to Senior Manager 17944 Ajit Kumar Suman 21-May-21 | Changed the applied from date | Product | Data Correction | null | Salary | null | null | null | Closed | created_by: 2043097241351
time: 2021-05-27 10:06:29 UTC |
Spot section update in HRIS | Hi Veera, Request you to update Spot section in HRIS in second server as I have upload some images and remove previous images. pls confirm once it done. file is attached for your reference. | I have uploaded the Spot Section images in HRIS second server and removed the old uploaded images. Now the new uploaded images are reflecting in the Spot light section | Product | Clarification | null | Job Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vasudev Tyagi, I have uploaded the Spot Section images in HRIS second server and removed the old uploaded images. Now the new uploaded images are reflecting in the Spot light section and the same has been confirmed from your end. Regards, Veerapandian R |
Re: Ticket [13936] - Helpdesk Request |
Hi Anish,
Thia will require customization if we will require?
Thanks,
Beth
-------- Original Message --------
From: Anish Samuel
<myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>
Date: Thu, May 27, 2021 4:16 PM +0800
To: lpnayve@bpi.com.ph
Subject: Re: Ticket [13936] - Helpdesk Request
Hi Lilibeth P. Nayve,
| Clarification provided | Product | Configuration | null | Customization | null | null | null | Resolved | Hi Lilibeth P. Nayve, As per our product functionality we cannot be able to provide customization for the requested change on the ROLE NAME. For further clarification on this concern, you can also check with Sakthi., This email contains confidential information for the sole use of the
intended recipient/s. If you are not the intended recipient, please
contact the sender, delete this email and maintain the confidentiality of
what you may have read.
SAVE PAPER - THINK BEFORE YOU PRINT!
Hi Sakthi,
We are requesting to default the Role name instead of process owner's name
in the Create HR Service Request/HRSR for my Action forms. Please see
attached file for the illustration.
As per Anish, they can't change it and he referred me to you.
Will this only be addressed thru customization?
Thanks,
Beth
, Hi Lilibeth P. Nayve, We will discuss with Sakthi and will update you the status on Monday. Also revert us with the reason why you needed this request., Hi Anish / Sakthi, The reason for this is we would like to educate employees to utilize the use of this module. Since the process owners' names are being displayed, the employee tends to email the process owners directly. So, it becomes manual because their exchanges are not being logged in the system. We want this to be avoided by showing only the Role names so that employees will only communicate through the system. Requesting also to have a "Follow up" status to be used by the employees to follow up their Service Requests still pending or no action. Thanks, Beth , Hi Lilibeth P. Nayve, As per discussion with the internal team, the mentioned requirement cannot be done since the product behavior is designed in the way, that the employee name will be shown in the 'Create HR service request' and not the role name. So customization cannot be done for this request., How about adding a "Follow up" status?, Hi Lilibeth P. Nayve, As per discussion internally, the follow up for the transactions can be applicable for the approver's via the 'Help Desk' scheduler with the days mentioned on the Help Desk Master. As of now, we do not have the provision for customization for the follow-up request you have mentioned. However we will inform you, if there is any further update on this concern in the future. |
Other Earning Amount Calculating on works Days | Dear Preethi, please look on urgent basis , Other Earning Amount is Calculating on Work Days. | suggested to uncheck the unaffected by unpaid configuration for other_earn component. | Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Gulfam, We have taken the anydesk session and guided you to remove the 'Affected by unpaid' checkbox for the KASSAR STAFF Other_Earn component. Post submission, you have done the pay process. After completion of the pay process, the uploaded Other_Earn component amount reflected for the reported employees properly. The same has been confirmed by you over the call. Hence we are updating the ticket as 'Resolved.' , Completed.
________________________________
Gulfam Ahmad
Somany Ceramics Ltd
Kassar
M : 8800611774
Email: gulfam.ahmad@somanyceramics.com
www.somanyceramics.com
, This has been completed.
________________________________
Gulfam Ahmad
Somany Ceramics Ltd
Kassar
M : 8800611774
Email: gulfam.ahmad@somanyceramics.com
www.somanyceramics.com
|
Unable to access adrenalin | we are again unable to access adrenalin, please resolve the same in URNGET basis | After restarting the server. working fine | Product | Clarification | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rajendra Pant, Please join in the session https://fastsupport.gotoassist.com/ Key:149076499 Abirami K , Hi Rajendra Pant, As discussed over the session, Now the application is working fine once it's got down please update in the same ticket we can schedule the session. Abirami K |
FW: 2021 Goal Setting | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan,
Please deactivate Goal setting for Shumaila Sattar.
Thanks,
Kritika
[cid:image150520.PNG@aafd72d5.4d83f996]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image737fa5.PNG@bebe8492.41aaa0e2]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image928d35.JPG@ac59eb6b.4588df13]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Shumaila Sattar
Sent: Thursday, May 27, 2021 9:07 AM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com>
Subject: FW: 2021 Goal Setting
Importance: High
Good morning Kritika,
The previous lists didn’t show my name but this one shows as if my goals are pending.
Can you please adjust in system as I am not on KPIs
Thanks
[cid:imageff8fef.PNG@5b15be77.49adbdf0]<https://www.gcg.ae>
A Ghobash Group Company
[cid:imageb8b51d.PNG@ed4becba.43918bd8]<http://www.mps-uae.com/>
[cid:image5bde24.PNG@944cd649.449def1c]<https://www.linkedin.com/company/gulf-commercial-group_2>
[Facebook]<https://www.facebook.com/GCG.ES>
[Twitter]<https://twitter.com/GCG_ES>
[YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ>
WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM>
WWW.GCG.AE<http://WWW.GCG.AE>
SHUMAILA SATTAR
Marketing and Communication Specialist
M:+971 55 1909466 | T: +971 4 5281000 | Ext: 5402
PO Box:25940, Makeen Building, Airport Road, Dubai, UAE
[cid:image40aae2.JPG@37832b7f.4eac3971]<https://www.gcg.ae/uaepass/digitalsignature>
From: LeeAnna Nussbaumer
Sent: Wednesday, May 26, 2021 12:59 PM
To: Naser Darwazeh <Naser.Darwazeh@gcg.ae<mailto:Naser.Darwazeh@gcg.ae>>; Baiju KC <Baiju.KC@gcg.ae<mailto:Baiju.KC@gcg.ae>>; Ahmad Zuhir Aljabahji <Ahmad.Aljabahji@gcg.ae<mailto:Ahmad.Aljabahji@gcg.ae>>; Hassan Allahham <Hassan.Allahham@gcg.ae<mailto:Hassan.Allahham@gcg.ae>>; Waleed Alawadi <Waleed.AlAwadi@gcg.ae<mailto:Waleed.AlAwadi@gcg.ae>>; Shumaila Sattar <Shumaila.Sattar@gcg.ae<mailto:Shumaila.Sattar@gcg.ae>>; Shiva Giliyaru <shivanand.giliyaru@cns-me.com<mailto:shivanand.giliyaru@cns-me.com>>; Mohamed Khewa <Mohamed.Khewa@gcg.ae<mailto:Mohamed.Khewa@gcg.ae>>; Noureddine Khesiba <Noor.Eddine@gcg.ae<mailto:Noor.Eddine@gcg.ae>>
Subject: 2021 Goal Setting
Importance: High
Dear Team;
Below is a list of employees whose goals have not yet been started. The dead line to get them completed is 31. May 2021. Any person who does not have their KPIs in Adrenalin (fully approved and done) before May 31st, will not be eligible for any variable compensation for 2021. This includes bonus or incentive. This is non-negotiable with the CEO.
Please ensure that you get them completed by 31. May 2021.
Employee ID
Employee Name
Position
Goal Setting Status
ACTORNAME
LEVELNO
Status
Pending With
1067
Iqbal Aliyarukunju Kottenchira
Head of Gen. Admin & Services
Pending with Initiator
Pending
Employee
1384
Mohamed Ismail Salih
Debt collector
Pending with Initiator
Pending
Employee
1423
Saiju Kuriakose
Sales Account Manager
Pending with Initiator
Pending
Employee
1430
Emad Aboura
Assistant Manager - MPS
Pending
1897 - Hassan Al Lahham
1
Pending
Line Manager
1435
Noureddine Khesiba
Logistics & Distribution Manager
Pending
2253 - Naser Darwazeh
1
Pending
Line Manager
1438
Nabeel Bishtawi
Sales manager-pps
Pending with Initiator
Pending
Employee
1441
Lalyne Oite
Team Leader
Rejected
rejected
1532
Baiju Kakkattuchalil
Director Printing Solutions
Pending with Initiator
Pending
Employee
1863
Vinod Panicker
Sr. Contracts sales executive
Rejected
rejected
1897
Hassan Al Lahham
Mps/mds projects - manager
Pending
2253 - Naser Darwazeh
2
Pending
Reviewer
2102
Kasinathan Kathiresan
Credit controller
Pending
2217 - Shivananda Kumara Giliyaru
1
Pending
Line Manager
2234
Fayyaz Ahamed Abdul Rehman Geete
Sales Account Manager
Pending
2885 - Ahmad Malek Abdelrazeq
1
Pending
Line Manager
2446
Mafaz Bubere
Accountant
Pending
2217 - Shivananda Kumara Giliyaru
2
Pending
Reviewer
2464
Asharaf Antharathara Mohammed
Sr. Service Engineer
Pending with Initiator
Pending
Employee
2497
Hossam Yehia Mohamed
Sales Manager
Rejected
rejected
2534
Ibrahim Halawa
Accountant
Pending with Initiator
Pending
Employee
2535
Majdi Abdulrahman Ali Abdul Rahman
National sales manager
Pending with Initiator
Pending
Employee
2769
Muddassar Inayat
Ecm technical engineer
Pending
2771 - Waleed Al-Awadi
1
Pending
Line Manager
2771
Waleed Al-Awadi
Technical Manager-Solutions
Pending with Initiator
Pending
Employee
2810
Mohamed Samer Ahmed Khewa
Service Manager - UAE
Rejected
rejected
2885
Ahmad Malek Abdelrazeq
Senior Sales Account Manager
Rejected
rejected
2955
Shumaila Sattar
Marketing and communication specialist
Pending with Initiator
Pending
Employee
3064
Basim Usman
Billing controller
Pending with Initiator
Pending
Employee
3176
Girish Nair
Team Leader
Pending
1897 - Hassan Al Lahham
1
Pending
Line Manager
3299
Murtuza Petladwala
Solutions technical engineer
Pending
1897 - Hassan Al Lahham
1
Pending
Line Manager
3379
Dinesh Kumar Elayachanidom
Mps pre-sales
Pending
1897 - Hassan Al Lahham
1
Pending
Line Manager
3437
Hicham Kabbage
Portfolio Marketing Manager
Pending with Initiator
Pending
Employee
3524
Khaled Mahmoud Al Aramouni
Public Relation Officer
Pending with Initiator
Pending
Employee
4291
Murtuza Hussain
Business Development Manager
Pending
5052 - Ahmad Zuhir Al Jabahji
1
Pending
Line Manager
4502
Anas Mahmmud Jad-Allah
Sales Account Manager
Pending with Initiator
Pending
Employee
4788
Reshma Begam Mubinudeen
Debt collector
Rejected
rejected
4923
Jameel Mohamed Nagoor Meeran
Product manager
Pending with Initiator
Pending
Employee
5028
Rajkamal Panneer Selvam
Service Engineer
Pending
2434 - Dhanish Kalluvalappil
1
Pending
Line Manager
5052
Ahmad Zuhir Al Jabahji
Director - Enterprise Sales
Pending with Initiator
Pending
Employee
5309
Wael Mohamed Osman Hussein
Tender & mps project manager
Pending with Initiator
Pending
Employee
5348
Anshuman Mahapatra
Business Development Manager
Pending with Initiator
Pending
Employee
5350
Dina Ahmed Ibrahim Arfin
Product manager
Pending
1532 - Baiju Kakkattuchalil
1
Pending
Line Manager
5360
Ghada Husam KH. Al Qarout
Business Development Specialist
Pending with Initiator
Pending
Employee
5376
Arslan Nabeel
Asset Management Officer
Pending with Initiator
Pending
Employee
5378
Suresh Periyankkat
Accountant
Rejected
rejected
5408
Jommel Malondras Orillo
Asset Management Officer
Pending with Initiator
Pending
Employee
5411
Muhra Khalid Mohamed Faraj Mubarak
Marketing & Communications Executive
Rejected
rejected
5446
Khazi Mohammad Shafiulla
.Net Developer
Pending
2771 - Waleed Al-Awadi
1
Pending
Line Manager
5461
Arunkumar Varadhan
Service Engineer
Pending with Initiator
Pending
Employee
5476
Asadullah Rauf Mughal
Chief Accountant
Pending
2217 - Shivananda Kumara Giliyaru
1
Pending
Line Manager
5521
Khalid Mohd Khurshid Mohd Al Mutawa
Public Relation Officer
Pending with Initiator
Pending
Employee
5568
Pearl Jane Balondo Glino
Contract Billing Coordinator
Pending with Initiator
Pending
Employee
5576
Abdul Rehman
Debt collector
Pending with Initiator
Pending
Employee
5595
Miad Mahmoud Abdallah Ayyad
Asset Management Officer
Pending with Initiator
Pending
Employee
5596
Ahmad Mohammad Ahmad Abuyounis
Asset Management Officer
Pending with Initiator
Pending
Employee
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image001.png@01D7522B.32AD79A0]
[cid:image002.png@01D7522B.32AD79A0]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| removed goals | Product | Service Request | null | Goal Management | null | null | null | Resolved | null |
RE: Medical History Form | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Sumithra,
As discussed, we have scheduled a covid vaccination drive for all our employees & their dependent family members on 29th May 2021. We need to capture the vaccination details in the system. I have explored the options & found out there is form named as "Medical History" where we can update the details. I need confirmation on below points:
1. Can we rename the fields available in medical history form
2. Can we generate report once all these details are entered in the system
3. Is it possible to upload the excel file with all the relevant data through backend
[cid:image001.jpg@01D75306.42857270]
Thanks & Regards,
Shweta Ghule Singh
Senior Associate HRIS
[cid:image002.png@01D75306.42857270]
*******************************************************************************************************************************************************************************************************************************************************
DISCLAIMER:
“IMPORTANT NOTICE: "Information contained and transmitted by this EMAIL including any attachment is proprietary to NPCI and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this email and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this EMAIL may not reflect those of the NPCI. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of kindly delete this email from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference”.
********************************************************************************************************************************************************************************************************************************************************
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| option available. | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Shweta Ghule Shankarrao, We have checked the form. 1. The labels can be edited. I have edited a label for sample in the uat . refer screenshot. 2. All the fields are getting captured . Hence, we can provide you data in ireport. 3. Uploading data from excel sheet option is not available. 4. Multiple records can be created in this form. We have tested the same in your UAT servers. You can reach me in case of any assistance required. Thanks, Sumithra. |
PMS Goal Uploading | Hi Sir/Ma'am, We are trying to upload employee's goals using PMS Goal template but we noticed that it requires "Category Name" which is considered as category name for competencies. | clarification | Product | Clarification | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Attaching the file for your reference., Hi Jexel Octavo, Please use the category which is available in Goal setting form under "Goal Category" . Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
[BPI] Goals not viewable | Hi team,
Requesting your kind assistance please to check the goals setting of
0000168586, her goals are not visible.
Attached screenshot for your reference.
Thanks!
Jonah D. Zagala
HR SYSTEMS
16/F BPI Buendia Center, Makati, 1209 Metro Manila
(02) 8-548-8955 | jadomingo@bpi.com.ph | bpi.jadomingo@gmail.com
----- Forwarded by Jonah A. Domingo/BPI on 05/27/2021 04:53 PM -----
From: Maria Asuncion S. De Venecia/BPI
To: Lilibeth P. Nayve/BPI@BPIPH, Jonah A. Domingo/BPI@BPIPH, HRIS
Admin/BPI@BPIPH, systems.hrmg@gmail.com
Date: 05/27/2021 01:48 PM
Subject: Error - [2021 Goals Setting] Set SMART Goals
This email contains confidential information for the sole use of the
intended recipient/s. If you are not the intended recipient, please
contact the sender, delete this email and maintain the confidentiality of
what you may have read.
SAVE PAPER - THINK BEFORE YOU PRINT
Hi, good afternoon, requesting for HR's help in deleting the goals on my
page. It was sent multiple times to my supervisor due to intermittent
internet connection. My supervisor christine isaac already rejected what
was on her queue and cannot see the items that i see below. It is not in
her queue. Would like to reencode my goals. Thank you in advance!
Maria Asuncion De Venecia
BANK OF THE PHILIPPINE ISLANDS
19F BPI Buendia Center, 372 Sen. Gil Puyat Ave,
Bel-air, Makati City, Metro Manila 1209
Tel # 8580-0904 ● Mobile # 0939-924-6998
Email: masdevenecia@bpi.com.ph | msmasdv@gmail.com
| Cleared the duplicates | Product | Data Correction | null | Goal Management | null | null | null | Resolved | Hi Jonah Zagala, The mentioned employee's Goals has been approved already and there has been a duplicate transaction which shown as pending for this employee. The double submit transaction has been occurred due to the network issue. However we have cleared the same from our end, kindly confirm now from your end and revert us with the feedback., This email contains confidential information for the sole use of the
intended recipient/s. If you are not the intended recipient, please
contact the sender, delete this email and maintain the confidentiality of
what you may have read.
SAVE PAPER - THINK BEFORE YOU PRINT!
Hi Anish,
What is the cause of network issue? I have received another report
yesterday saying there was a system error at around 4:42pm.
Please clarify.
Thanks,
Beth
, Hi Jonah Zagala, The network issue may occur due to system slowness or double submit of transaction when the network is slow. Kindly check whether there is an issue in the network and try again after sometime and revert us with the feedback., This email contains confidential information for the sole use of the
intended recipient/s. If you are not the intended recipient, please
contact the sender, delete this email and maintain the confidentiality of
what you may have read.
SAVE PAPER - THINK BEFORE YOU PRINT!
Hi Anish,
The network issue on system's end?
Regards,
Beth
, Hi Anish. please clarify where the network issue happened? Adrenalin or BPI?, Hi Jonah Zagala, The issue may be with the network issue or system slowness so the double submit has been happened. Hence for these reasons the transactions has been duplicated. The system slowness has been from your end. |
Tax Error 2 | Dear Mohamed Moosa,
Employees are not able to add Landlord "Add Info" in "Rent Declaration" &
"Let Out" options.
Thanks & Regards
Ankush Khanna
AVP - HR & L&D
SMC Group
Landline: 011 - 30111000 Ext. 8780 / 8790
Mobile: 9650960021
<mailto:akhanna@smcindiaonline.com> akhanna@smcindiaonline.com
<http://www.smcindiaonline.com/> www.smcindiaonline.com
SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy
--
Disclaimer: This email and any files transmitted with it are confidential and are solely for the use of the individual or entity to whom it is addressed to. Any use, distribution, copying or disclosure of it by any other person is strictly prohibited. If you receive this transmission in error, please notify the sender by replying to this email and then destroy the message. Opinions, conclusions and other information in this message that do not relate to official business of SMC shall be understood to be neither given nor endorsed by SMC. Any information contained in this email, when addressed to SMC Clients is subject to the terms and conditions governing the client contract. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions.
| resource is missing | Product | Patch Deployment | null | Tax | null | null | null | Closed | Hi Ankush Khanna, Please join the below session to check the same. https://fastsupport.gotoassist.com/549167258 Key: 549167258 Thanks & Reagrds, Greeshma P, Dear Greeshma,
Requesting you to please reshare the connection again as this mail was missed out by mistake.
Thanks & Regards
Ankush Khanna
AVP - HR & L&D
SMC Group
Landline: 011 - 30111000 Ext. 8780 / 8790
Mobile: 9650960021
akhanna@smcindiaonline.com <mailto:akhanna@smcindiaonline.com>
www.smcindiaonline.com <http://www.smcindiaonline.com/>
SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy
, Hi Ankush Khanna, We tried to reach you but call was not getting connected. Please join the below session to check the same. https://fastsupport.gotoassist.com/776526772 Support key: 776526772 Thanks & Regards, Greeshma, Connection Shared.
Thanks & Regards,
Yogesh Gupta
Sr. Manager- HR & L&D
SMC Group of Companies
Landline: 011 - 30111000, Extn. 8755
Mob. No. 9717590675
SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy
, Hi Ankush Khanna, As we have checked and found that tax declaration form's tab is not working fine. We will check with our product team and update the status. Thanks & Regards, Greeshma, Hi Ankush Khanna, Please join the below session. We will check with product team and resolve the same. https://fastsupport.gotoassist.com/633290171 Key: 633290171 Thanks & Regards, Greeshma, Active connection is going up with Mohd Moosa.
Kindly coordinate with him for the same.
Thanks & Regards
Ankush Khanna
AVP - HR & L&D
SMC Group
Landline: 011 - 30111000 Ext. 8780 / 8790
Mobile: 9650960021
akhanna@smcindiaonline.com <mailto:akhanna@smcindiaonline.com>
www.smcindiaonline.com <http://www.smcindiaonline.com/>
SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy
, Hi Ankush Khanna, Please join the below session. https://fastsupport.gotoassist.com/717620977 Key: 717620977 Thanks & Regards, Greeshma, Sharing connection
Thanks & Regards
Ankush Khanna
AVP - HR & L&D
SMC Group
Landline: 011 - 30111000 Ext. 8780 / 8790
Mobile: 9650960021
akhanna@smcindiaonline.com <mailto:akhanna@smcindiaonline.com>
www.smcindiaonline.com <http://www.smcindiaonline.com/>
SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy
, Hi Ankush Khanna, Please provide us a server access to check the issue with product team. https://fastsupport.gotoassist.com/218092863 Key: 218092863 Thanks & Regards, Greeshma, Connection shared
Thanks & Regards
Ankush Khanna
AVP - HR & L&D
SMC Group
Landline: 011 - 30111000 Ext. 8780 / 8790
Mobile: 9650960021
akhanna@smcindiaonline.com <mailto:akhanna@smcindiaonline.com>
www.smcindiaonline.com <http://www.smcindiaonline.com/>
SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy
, Hi Ankush Khanna, We have taken the connection and deployed the patch for the issue. Also verified that now 'Tax Declaration' form is working fine. Please check the same and feel free to reach us for further clarification. Thanks & Regards, Greeshma, Dear Greeshma,
Thanks for the update.
I have informed our taxation team to check for any other issue in the same.
One small issue is Employee Summary search window has been shifted to left top corner. If possible please check that also.
Will revert in case any help is required.
Thanks & Regards
Ankush Khanna
AVP - HR & L&D
SMC Group
Landline: 011 - 30111000 Ext. 8780 / 8790
Mobile: 9650960021
akhanna@smcindiaonline.com <mailto:akhanna@smcindiaonline.com>
www.smcindiaonline.com <http://www.smcindiaonline.com/>
SMC Values: Passion | Integrity | Relationship | Innovation | Trustworthy
, Hi Ankush Khanna, The session was disconnected. Please provide the access to check the same. https://fastsupport.gotoassist.com/166658493 Key:166658493 Thanks & Regards, Greeshma |
VPF | for two employees vpf is wrongly calculated. please check and resolve urgent basis. | guided to remove the 'Affected by unpaid' checkbox for the VPF_SAL component. | Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, please find Any Desk ID 293 921 636 and take connection and resolve the isse., Hi Amit Bhagat, We have taken the connectivity and checking the reported VPN point. We will update the status once it is done., Hi Amit Bhagat, During the session, we found that the 'Affected by unpaid' check box is mapped for the 'VPF_SAL' component. Due to that, the LOP also calculated for the VPF_SAL component. In the component form, we have guided you to remove the 'Affected by unpaid' checkbox for the VPF_SAL component. After completion of the pay process, the VPF_SAL component amount is reflected as per your requirement. Attaching one sample employee screenshot for reference. The same has been confirmed by you over the session. Hence we are updating the ticket status as 'Resolved.' |
ctc | Dear Srujana,
Please move below emps ctc and confirm.
13380
15324
15659
8119
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:image7a5bda.JPG@f67d7eb5.40b2a77d]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| we have moved the CTC details from future to fixed tables. | Product | Service Request | null | Salary | null | null | null | Closed | Hi Pradeepa C T, As per your request, we have moved the CTC details from future to fixed tables. Please do the pay process and revert any further clarifications. Regards, Srujana.M |
FW: regarding the exit interview | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls check and resolve.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
From: Sumathi R
Sent: Thursday, May 27, 2021 1:34 PM
To: Gyanamayee Swain <gyanamayee.s@godrejinds.com>; Neelam M. Kasle <neelam.kasle@godrejagrovet.com>
Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com>
Subject: Fwd: regarding the exit interview
Dear team,
Please address.
Regards
Sumathi
Get Outlook for Android<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2FAAb9ysg&data=04%7C01%7Cgyanamayee.s%40godrejinds.com%7Cd7d9ff57a68f442cec0608d920e603cd%7Cbfa3dfb091d54bf79a0cfbf6ff337187%7C0%7C0%7C637576994538085512%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=w3MQdQuuFOQ90exqHUbut3zglVh04Oe9ufmaqs0Nj%2FQ%3D&reserved=0>
________________________________
From: Goutham M D <goutham.md@godrejagrovet.com<mailto:goutham.md@godrejagrovet.com>>
Sent: Thursday, May 27, 2021 12:27:54 PM
To: Sumathi R <sumathi.r@godrejagrovet.com<mailto:sumathi.r@godrejagrovet.com>>
Cc: Durgadevi R <r.durgadevi@godrejagrovet.com<mailto:r.durgadevi@godrejagrovet.com>>
Subject: regarding the exit interview
Dear madam,
madam, i am unable to complete mine exit interview in adrenaline pls help in solving the issue
[cid:355a61ad-70eb-4990-a412-1b2d058e8147]
Best Regards,
Dr.Goutham.M.D
Senior officer,FSQA
[cid:74b8395f-8d88-440b-b102-582cf727dc93]
Godrej Tyson Foods Limited
Jangamanekote Road, Doddahullur Village
Hoskote Taluk - 562114
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Clarification | null | Separation | null | null | null | Closed | Hi Gyanamayee, The exit interview will be triggered for employees only after approval of resignation at all levels. PFB screenshot where employee's resignation is still pending approval with "900556 - Durgadevi Rajput". Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Letter Upload - Bulk | As we discussed, we request your support to upload the increment letters through back end ,today | increments letters upload from the backend. | Product | Service Request | null | Letter Request | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12171, Hi Saravanan K, From your description, we understood that you like to upload the bulk letters today. We request you to share the files. Once we received the files, we will initiate the connectivity and upload the same. , Hi Saravanan K, As per your request, we have uploaded the shared 3 sets of increment letters in the employee attachments. Please check and share your feedback., Hi Saravanan K, We have taken the connectivity and uploaded the shared sets of increment letters for the employees. Please check and confirm the same from your end. |
RE: Notice period waive off in settlement | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
As per trail mail you had done notice period waive off in settlement for 890070 - Sachin Phadke.
But now management has decided not to waive off this notice period. So, can you please correct this and confirm.
Regards
Harsha J
From: Jaykalyani, Harsha (Service_Provider)
Sent: 20 May 2021 12:11
To: ask.adrenalin@myadrenalin.com
Cc: Vijayakumar K <Vijayakumar.K@myadrenalin.com>
Subject: Notice period waive off in settlement
Hi Vijay,
We had processed settlement of 890070 - SACHIN PHADKE in system with notice period recovery.
Please waive off the notice period from backend and confirm onec done so that we can re-run the settlement for him.
Best Regards
Harsha Jaikalyani
Senior Executive - Payroll & Compliance
Mobile (IN): +91 8378866943
Landline: 022 61083105
harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com>
[cid:image001.jpg@01D752FC.0BED0D40] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA
G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Waive off period changed | Product | Data Correction | null | Salary | null | null | null | Closed | Hi Jaykalyani, Harsha, As per request, We have Removed the waive off days the reporting employee from our end, Kindly check from your end and share feedback. Thanks and Regards Vijayakumar k |
Attendance calendar not getting updated | From last week I am coming to the office and my attendance
is not getting updated in Adrenalin, it doesn’t show clock in, clock out
timings too. My PSID is 1000888422 | JOB was not executed to pull attendnace data | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ishan, Kindly join this session https://fastsupport.gotoassist.com/591847733, Hi Ishan, As discussed over the call, Since SQL server agent is not executing employee attendnace is not updated in ADrenalin_liv after the execution of JOB that pull attendnace data from your end we have executed the attendnace scheduler for past dates then employee attenndace was reflecting properly.Kindly check the same and update us in case of clarification. |
Fwd: V1Q - Kovid Garg | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
Can you change the steam and designation for the below mentioned associate.
Stream :Consulting
Designation : Consultant
V1Q Kovid Garg
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
---------- Forwarded message ---------
From: Hariprasanna S HR <hariprasanna.s@intellectdesign.com>
Date: Tue, May 25, 2021 at 11:28 AM
Subject: Re: V1Q - Kovid Garg
To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com>
Hi Balaji,
Kindly confirm if this is done.
Regards,
Hari Prasanna S
On Thu, May 20, 2021 at 2:36 PM Hariprasanna S HR <
hariprasanna.s@intellectdesign.com> wrote:
> Hi Balaji,
>
> Please change the stream & designation to consulting & consultant for this
> associate and confirm.
>
> Regards,
> Hari Prasanna S
>
> ---------- Forwarded message ---------
> From: Sasikumar M HR <sasikumar.m@intellectdesign.com>
> Date: Thu, May 20, 2021 at 1:05 PM
> Subject: Re: V1Q - Kovid Garg
> To: Hariprasanna S HR <hariprasanna.s@intellectdesign.com>
>
>
> Exactly hari... YOu please talk to balaji for stream change and do the
> designation change
>
> Regards
> Sasikumar M
>
> On Thu, May 20, 2021 at 12:45 PM Hariprasanna S HR <
> hariprasanna.s@intellectdesign.com> wrote:
>
>> Hi Sasi,
>>
>> Ritu, wants to change the designation from Senior Executive to Consultant
>> for the associate V1Q - Kovid Garg and below is the justification she has
>> given.
>>
>> "He is handling a team and playing a role of Team Lead & have been given
>> higher responsibilities ; Designation to be updated as Consultant without
>> change in grade"
>>
>> He is under "Operations" Stream & hence the designation is updated as
>> Senior Executive. We have to change the stream first & then change the
>> designation right?
>>
>> --
>> Regards,
>> Hari Prasanna S
>> Extn - 8991
>>
>>
>
> --
> Regards
> Sasikumar
>
>
> --
> Regards,
> Hari Prasanna S
> Extn - 8991
>
>
--
Regards,
Hari Prasanna S
Extn - 8991
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Employee designation has been changed. | Product | Service Request | null | Employee Movement | null | null | null | Closed | Hi Balaji Damodaran, As per your request, we have changed the designation, unable to change the stream. Because stream value will calculate based on position. Please check employee position and do the changes by using the Employee Movement form. Please revert for any further clarifcations. Regards, Srujana.M |
ctc | Dear Srujana,
Please move below employee ctc details.
7156
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:imagede4979.JPG@8334b0d4.47ad188a]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| we have moved the CTC details from future to fixed tables. | Product | Service Request | null | Salary | null | null | null | Closed | Hi Pradeepa C T, As per your request, we have moved the CTC details from future to fixed tables. Please do the pay process and check for any further clarifications. Regards, Srujana.M |
Fwd: Vijay Velaga -Attendance Reminder on continuous absence for more than 3 working days | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Srujana
HR has received a continuous absent reminder mail for the below mentioned
associate.
Due to not marking of their attendance the mail is triggered.
The question here is HR (Zerlina-XC9) also not marking her then her name
also should be in the trigger.
We request you to analyze this issue and fix.
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
---------- Forwarded message ---------
From: Zerlina Gonsalves HR <zerlina.gonsalves@intellectdesign.com>
Date: Tue, May 25, 2021 at 6:25 PM
Subject: Re: Vijay Velaga -Attendance Reminder on continuous absence for
more than 3 working days
To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com>
Cc: Ram Kommineni HR <ram.kommineni@intellectdesign.com>
Hi Balaji,
As discussed last Monday, I think the issue is not resolved since the
emails are coming from HRMS showing the absence of Vijay for the last 48
days.
Kindly rectify.
Thanks,
Zerlina Gonsalves |Manager|HR
Intellect Design Arena
181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada
T: 416-800-0216|ext-1027|M: +1 647-937-3717
zerlina.gonsalves@intellectdesign.com
On Mon, May 17, 2021 at 9:20 AM Zerlina Gonsalves HR <
zerlina.gonsalves@intellectdesign.com> wrote:
> Hi Balaji,
>
> Forwarding the earlier mail, where we had discussed this attendance issue
> for Vijay.
>
> Let me know how to resolve this as mentioned below, his form is already
> showing as Desk/Mobile for Attendance in Adrenalin.
>
>
> Thanks,
>
> Zerlina Gonsalves |Manager|HR
> Intellect Design Arena
> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada
> T: 416-800-0216|ext-1027|M: +1 647-937-3717
> zerlina.gonsalves@intellectdesign.com
>
>
> ---------- Forwarded message ---------
> From: Zerlina Gonsalves HR <zerlina.gonsalves@intellectdesign.com>
> Date: Tue, May 4, 2021 at 10:52 AM
> Subject: Re: Vijay Velaga -Attendance Reminder on continuous absence for
> more than 3 working days
> To: Balaji Damodaran HR <balaji.damodaran@intellectdesign.com>
>
>
> Hi Balaji,
>
> His form was already showing as Desk/Mobile for Attendance, so I think I
> do not have to do any more changes.
>
> Pls confirm.
>
>
> Thanks,
>
> Zerlina Gonsalves |Manager|HR
> Intellect Design Arena
> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada
> T: 416-800-0216|ext-1027|M: +1 647-937-3717
> zerlina.gonsalves@intellectdesign.com
>
>
> On Tue, May 4, 2021 at 9:59 AM Balaji Damodaran HR <
> balaji.damodaran@intellectdesign.com> wrote:
>
>> Hi Zerlina
>>
>> I have gone through a few of the associate's details. Associates who
>> based out of Canada their attendance type will be Desk/Mobile.
>>
>> You can update the same in the Employment Movement form.
>>
>>
>> Thanks
>>
>> Balaji.Damodaran | Human Resources |
>> Intellect Design Arena Ltd.
>> Plot No.3/G3, SIPCOT IT Park,
>> Siruseri, Chennai 603130.
>> m: +91 8939865965
>> e: balaji.damodaran@intellectdesign.com
>> w: www.intellectdesign.com
>>
>>
>>
>> On Tue, May 4, 2021 at 7:26 PM Zerlina Gonsalves HR <
>> zerlina.gonsalves@intellectdesign.com> wrote:
>>
>>> Hi Balaji,
>>>
>>> Request to revert for the below mail.
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Zerlina Gonsalves |Manager|HR
>>> Intellect Design Arena
>>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada
>>> T: 416-800-0216|ext-1027|M: +1 647-937-3717
>>> zerlina.gonsalves@intellectdesign.com
>>>
>>>
>>> On Mon, May 3, 2021 at 11:20 AM Zerlina Gonsalves HR <
>>> zerlina.gonsalves@intellectdesign.com> wrote:
>>>
>>>> Thanks Christine.
>>>>
>>>> @Balaji - request to revert and let us know in case if more information
>>>> is required.
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Zerlina Gonsalves |Manager|HR
>>>> Intellect Design Arena
>>>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada
>>>> T: 416-800-0216|ext-1027|M: +1 647-937-3717
>>>> zerlina.gonsalves@intellectdesign.com
>>>>
>>>>
>>>> On Mon, May 3, 2021 at 10:39 AM Christine Xu iGTB <
>>>> christine.xu@intellectdesign.com> wrote:
>>>>
>>>>> Zerlina,
>>>>>
>>>>> Vijay arrived in Canada on March 7th. His assignment is long term,
>>>>> currently for 2 years with an extension possible.
>>>>>
>>>>> Regards,
>>>>> Christine Xu
>>>>> Intellect Design Arena Inc.
>>>>> e: christine.xu@intellectdesign.com
>>>>>
>>>>>
>>>>> On Mon, May 3, 2021 at 10:31 AM Zerlina Gonsalves HR <
>>>>> zerlina.gonsalves@intellectdesign.com> wrote:
>>>>>
>>>>>> Thanks Christine.
>>>>>>
>>>>>> @ Balaji - In Canada, as a policy, we do not submit the
>>>>>> daily attendance in Adrenalin. For the period that Vijay is in Canada, what
>>>>>> is the solution for this?
>>>>>>
>>>>>> Accordingly, configure the setting for Vijay for his onsite duration,
>>>>>> if possible.
>>>>>>
>>>>>> Hi Chrisitne,
>>>>>>
>>>>>> Will you be knowing Vijya's onsite duration to make the required
>>>>>> changes as above.
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Zerlina Gonsalves |Manager|HR
>>>>>> Intellect Design Arena
>>>>>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada
>>>>>> T: 416-800-0216|ext-1027|M: +1 647-937-3717
>>>>>> zerlina.gonsalves@intellectdesign.com
>>>>>>
>>>>>>
>>>>>> On Mon, May 3, 2021 at 9:45 AM Christine Xu iGTB <
>>>>>> christine.xu@intellectdesign.com> wrote:
>>>>>>
>>>>>>> Zerlina,
>>>>>>>
>>>>>>> Vijay moved to Canada on March 7th. His location was just changed to
>>>>>>> Canada.
>>>>>>>
>>>>>>> Regards,
>>>>>>> Christine Xu
>>>>>>> Intellect Design Arena Inc.
>>>>>>> e: christine.xu@intellectdesign.com
>>>>>>>
>>>>>>>
>>>>>>> On Mon, May 3, 2021 at 9:21 AM Zerlina Gonsalves HR <
>>>>>>> zerlina.gonsalves@intellectdesign.com> wrote:
>>>>>>>
>>>>>>>> Hi Balaji,
>>>>>>>>
>>>>>>>> Request to revert with more clarification on the below asap as we
>>>>>>>> need this for the payroll.
>>>>>>>>
>>>>>>>> @ Christine,
>>>>>>>>
>>>>>>>> Do you have any idea about this employee?
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>>
>>>>>>>> Zerlina Gonsalves |Manager|HR
>>>>>>>> Intellect Design Arena
>>>>>>>> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada
>>>>>>>> T: 416-800-0216|ext-1027|M: +1 647-937-3717
>>>>>>>> zerlina.gonsalves@intellectdesign.com
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sun, May 2, 2021 at 11:29 PM <hrms@intellectdesign.com> wrote:
>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> The following associates have not logged in attendance
>>>>>>>>> continuously for more than 3 Days.
>>>>>>>>>
>>>>>>>>> EMPLOYEE CODE EMPLOYEE NAME ABSENT DAYS
>>>>>>>>> P4P Vijay Kumar Velaga 33
>>>>>>>>>
>>>>>>>>> Kindly advise them to raise the leave request or perform
>>>>>>>>> attendance regularization for the above absent days.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>> Team HR
>>>>>>>>>
>>>>>>>>> This is an autogenerated mail. Please do not reply to this.
>>>>>>>>
>>>>>>>>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification in absent reminder schedulers | Product | Clarification | null | Time & Attendance Management | null | null | null | Closed | Hi Balaji Damodaran, We will check and update the status. Regards, Srujana.M , Hi Balaji Damodaran, We have checked, If an employee's attendance type is (D, A) those employees will receive the absent continuous reminder mail. Below reported employee attendance type is "B'. Please check and revert for any further clarifications. Regards, Srujana.M, Please take a look at ticket #14040 raised by Balaji Damodaran (balaji.damodaran@intellectdesign.com). Thanks and Regards, Dhivya . V |
Remove from KPI to Competency | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Saravanan;
Can I ask you to kindly remove the below individuals from the Goal Setting and move to competency.
Thank you.
2049
Eman Farouk Hussein Elebiary
1956
Saeed Ahmed Ghobash
1286
Haider Al Halabi
2094
Nawwaf Ghobash
3785
Apple Jane Lagnason Agus
4468
Sultan Mohamed Faraj Husain Alqubaisi
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image001.png@01D752DA.112F9C40]
[cid:image002.png@01D752DA.112F9C40]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| goal enabled | Product | Service Request | null | Goal Management | null | null | null | Closed | Hi Mam,
Below employees are moved to predefined goals now..
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
|
Leave request time limit | Dear Team, Please guide how to restrict the leave request time to 30 days from the date of absent. We are getting issues that user are raising leave for very old LoPs/absent. Regards, Sandesh | Done the changes. | Product | Configuration | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19041
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandesh, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi Sandesh, As discussed over the call, Please connect the below link https://fastsupport.gotoassist.com/790089012, Hi Sandesh, As discussed over the call, Please navigate to the Leave configuration form and select the common tab, and changed the Allow past days as Yes, and mark 30 in the System |
Please provide record resignation data for audit | Dear Preethi, Please provide record resignation data for the period April 2020 to March 2021. Received this query over the phone and by mail. Raising the ticket for tracking purposes in the portal. We have shared the requested data over the mail. Attaching the mail details for reference. | shared the requested data over the mail. | Product | Service Request | null | Separation Management | null | null | null | Closed | created_by: 2043097241225
time: 2021-05-27 07:03:16 UTC |
Re: Rekha Kalia - Intern - Joining Documents | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Srujuna
Request your help on the below email.
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
On Thu, May 27, 2021 at 11:55 AM Peter Wilson HR <
peter.wilson@intellectdesign.com> wrote:
> Dear Balaji,
>
> As per the system the below candidate has completed the pre joining
> process. But we were unable to approve the same in the pre joining
> validation page.
>
> Please check and confirm to create the id.
>
> DOJ - 28 May 2021
>
> [image: image.png]
>
>
>
> Warm Regards,
>
> Peter Wilson | Human Resources | Intellect Design Arena
> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
> e: peter.wilson@intellectdesign.com
> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk,
> Kancheepuram District
> Chennai – 603103
> w: www.intellectdesign.com
>
>
>
>
> ---------- Forwarded message ---------
> From: Zerlina Gonsalves HR <zerlina.gonsalves@intellectdesign.com>
> Date: Wed, May 26, 2021 at 1:58 AM
> Subject: Rekha Kalia - Intern - Joining Documents
> To: Peter Wilson HR <peter.wilson@intellectdesign.com>
>
>
> Hi Peter,
>
> Pfa the Joining Documents for Rekha Kalia who is joining on 28 May as an
> intern for 2 months.
>
> Let me know if anything is missing.
>
>
> Thanks,
>
> Zerlina Gonsalves |Manager|HR
> Intellect Design Arena
> 181 University Ave., # 400, Toronto, ON, M5H 3M7 Canada
> T: 416-800-0216|ext-1027|M: +1 647-937-3717
> zerlina.gonsalves@intellectdesign.com
>
>
> ---------- Forwarded message ---------
> From: rekha kalia <rekha.kalia07@gmail.com>
> Date: Tue, May 25, 2021 at 3:20 PM
> Subject: Documents
> To: Zerlina Gonsalves HR <zerlina.gonsalves@intellectdesign.com>
>
>
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification in Candidate portal. | Product | Clarification | null | Employee Information | null | null | null | Resolved | Hi Balaji Damodaran, As discussed over the call, the below reported employee details are not available in the candidate portal. Request you to ask the employee to re-fill the details and submit the form. Please revert for any further clarifications. Regards, Srujana.M, Hi Srujana,
Candidate is completed the pre joining formalities in Adrenalin. Until the
pre joining is completed the details will not reflect in the pre joining
validation form.
Please check and share the PDF to create the id. We can not ask the
candidate to refill the details again.
Please analyze the issue and fix it permanently.
*Note : *We are facing the same issue for the past 2 candidates and Jay has
given the completed pdf.
Hi Balaji,
Candidate is joining today. Please do the needful.
Warm Regards,
Peter Wilson | Human Resources | Intellect Design Arena
t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
e: peter.wilson@intellectdesign.com
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram
District
Chennai – 603103
w: www.intellectdesign.com
On Thu, May 27, 2021 at 7:04 PM Srujana Mittapalli <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> As discussed over the call, the below reported employee details are not
> available in the candidate portal. Request you to ask the employee to
> re-fill the details and submit the form.
>
> Please revert for any further clarifications.
>
> Regards,
> Srujana.M
>
>
>
>
> On Thu, 27 May at 12:06 PM , Balaji Damodaran <
> balaji.damodaran@intellectdesign.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Dear Srujuna
>
> Request your help on the below email.
>
>
>
>
> Balaji.Damodaran | Human Resources |
> Intellect Design Arena Ltd.
> Plot No.3/G3, SIPCOT IT Park,
> Siruseri, Chennai 603130.
> m: +91 8939865965
> e: balaji.damodaran@intellectdesign.com
> w: www.intellectdesign.com
>
>
>
> On Thu, May 27, 2021 at 11:55 AM Peter Wilson HR <
> peter.wilson@intellectdesign.com> wrote:
>
>> Dear Balaji,
>>
>> As per the system the below candidate has completed the pre joining
>> process. But we were unable to approve the same in the pre joining
>> validation page.
>>
>> Please check and confirm to create the id.
>>
>> DOJ - 28 May 2021
>>
>> [image: image.png]
>>
>>
>>
>> Warm Regards,
>>
>> Peter Wilson | Human Resources | Intellect Design Arena
>> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
>> e: peter.wilson@intellectdesign.com
>> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk,
>> Kancheepuram District
>> Chennai – 603103
>> w: www.intellectdesign.com
>>
>>
>>
>>
>> ---------- Forwarded message ---------
>> , Hi Balaji Damodaran, As discussed over the call, we have generated the below-reported employee pre-joining letter. Please refer to the attached document and revert for any further clarifications. Regards, Srujana.M, Hi Srujana,
Please share the PDF to create the id.
Warm Regards,
Peter Wilson | Human Resources | Intellect Design Arena
t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
e: peter.wilson@intellectdesign.com
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram
District
Chennai – 603103
w: www.intellectdesign.com
On Fri, May 28, 2021 at 5:36 PM Srujana Mittapalli <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Balaji Damodaran,
>
> As discussed over the call, we have generated the below-reported employee
> pre-joining letter.
>
> Please refer to the attached document and revert for any further
> clarifications.
>
> Regards,
> Srujana.M
>
>
>
>
> On Fri, 28 May at 9:37 AM , Peter Wilson <peter.wilson@intellectdesign.com>
> wrote:
> Hi Srujana,
>
> Candidate is completed the pre joining formalities in Adrenalin. Until the
> pre joining is completed the details will not reflect in the pre joining
> validation form.
>
> Please check and share the PDF to create the id. We can not ask the
> candidate to refill the details again.
>
> Please analyze the issue and fix it permanently.
>
> *Note : *We are facing the same issue for the past 2 candidates and Jay
> has given the completed pdf.
>
> Hi Balaji,
>
> Candidate is joining today. Please do the needful.
>
>
>
>
> Warm Regards,
>
> Peter Wilson | Human Resources | Intellect Design Arena
> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
> e: peter.wilson@intellectdesign.com
> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk,
> Kancheepuram District
> Chennai – 603103
> w: www.intellectdesign.com
>
>
>
>
> On Thu, May 27, 2021 at 7:04 PM Srujana Mittapalli <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Balaji Damodaran,
>>
>> As discussed over the call, the below reported employee details are not
>> available in the candidate portal. Request you to ask the employee to
>> re-fill the details and submit the form.
>>
>> Please revert for any further clarifications.
>>
>> Regards,
>> Srujana.M
>>
>>
>>
>>
>> On Thu, 27 May at 12:06 PM , Balaji Damodaran <
>> balaji.damodaran@intellectdesign.com> wrote:
>> [CAUTION: This email originated from outside of the organization, DO NOT
>> CLICK links or attachments unless you recognize the sender and know the
>> content is safe.]
>> Dear Srujuna
>>
>> Request your help on the below email.
>>
>>
>>
>>
>> Balaji.Damodaran | Human Resources |
>> Intellect Design Arena Ltd.
>> Plot No.3/G3, SIPCOT IT Park,
>> Siruseri, Chennai 603130.
>> m: +91 8939865965
>> e: balaji.damodaran@intellectdesign.com
>> w: www.intellectdesign.com
>>
>>
>>
>> On Thu, May 27, 2021 at 11:55 AM Peter Wilson HR <
>> peter.wilson@intellectdesign.com> wrote:
>>
>>> Dear Balaji,
>>>
>>> As per the system the below candidate has completed the pre joining
>>> process. But we were unable to approve the same in the pre joining
>>> validation page.
>>>
>>> Please check and confirm to create the id.
>>>
>>> DOJ - 28 May 2021
>>>
>>> [image: image.png]
>>>
>>>
>>>
>>> Warm Regards,
>>>
>>> Peter Wilson | Human Resources | Intellect Design Arena
>>> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
>>> e: peter.wilson@intellectdesign.com
>>> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk,
>>> Kancheepuram District
>>> Chennai – 603103
>>> w: www.intellectdesign.com
>>>
>>>
>>>
>>>
>>> ---------- Forwarded message ---------
>>> , Dear Peter,
Please find the below reported employee pre joining document.
Thanks & Regards,
Srujana.M.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " .
________________________________
Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427.
________________________________
, Thanks Srujana.
Warm Regards,
Peter Wilson | Human Resources | Intellect Design Arena
t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
e: peter.wilson@intellectdesign.com
Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk, Kancheepuram
District
Chennai – 603103
w: www.intellectdesign.com
On Fri, May 28, 2021 at 6:03 PM Srujana Mittapalli <
srujana.m@myadrenalin.com> wrote:
> Dear Peter,
>
>
> Please find the below reported employee pre joining document.
>
>
>
>
> Thanks & Regards,
> Srujana.M.
>
> "I am keen to know if you have any suggestions for improvement or feedback
> on the services rendered by me. Please feel free to let my manager, Mr.
> Balakumaran; know about the quality of services provided by me. My
> manager can be contacted at *Balakumaran.V*@myadrenalin.com
> <Balakumaran.V@myadrenalin.com> " .
> ------------------------------
> Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427.
>
>
>
> ------------------------------
> * |
Required Full goals and competency-wise template details | Need full goals and competency-wise template details for PMS. AES Remarks: The requested option to view the full goals and competency-wise template details is not available as part of the standard product functionality. So, we have taken the goals and competency-wise Manage template details from the backend and shared the same over the mail. Received this query from Nithin over the call. Raising this ticket for tracking at the portal level. Attaching the shared mail details for your reference. | The requested option to view the full goals and competency-wise template details is not available as part of the standard product functionality. So, we have taken the goals and competency-wise Manage template details from the backend and shared the same over the mail. | Product | Service Request | null | Performance Management | null | null | null | Closed | created_by: 2043097241225
time: 2021-05-27 06:30:54 UTC |
Ctc | Dear Srujana,
Please move below employee ctc details.
15675
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:image8495b8.JPG@898fbb8a.49a10217]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| we have moved the below reported employee CTC details new manager id. | Product | Service Request | null | Salary | null | null | null | Closed | Hi Pradeepa C T, As per your request, we have moved the below reported employee CTC details new manager id. Please check and revert for any further clarifications. Regards, Srujana.M |
Mass Attendance Regularization | Hello, As you know that during this lockdown in Karnataka we are all doing WFH. In this regard, many employees were not able to complete the Attendance Regularization (on duty) process due to technical / server issues. Management has requested HR to regularize automatically for all employees through backend for May and June 2021 attendance. Kindly help us to complete this task on priority basis to process salary. You can reach me on +919008302252 and we can complete this through Anydesk. Awaiting your confirmation. Regards, Dilip Joshi | provided the clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Dilip L Joshi, We are having a template for uploading the "attendance regularization" for all employees through the "Data Upload" form. We have attached the sample excel for your reference. Please check and upload the data for all employees for 2 months. Note: The excel format should be in TEXT before uploading and the date format should be as mentioned in the attached excel. Regards, Amudhan K |
Reject backdated approvals | Dear Team, We want to reject the claims and reimbursement requests raised by associates before 1st May on Konnect with Funxtional reporting managers. Manager's ID:1041,1839,5992,4937.Please call for the same. | Not possible | Product | Data Correction | null | Claims and Reimbursments | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, As reported query says, claim has to be rejected in the application, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Raksha Dayma, We have cross checked internally on this query. Claim based record is not easily rejected from the back end. The database storage wise is huge, hence it not feasible to reject the transaction in the application through back end. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
Negative LOP days for Some employees. | In May month payroll, we are getting the negative LOP for some employees. Attaching the sample employee codes in the screenshot. Received this query over the phone and by mail. Raising this ticket for tracking purposes in the portal. Attaching the customer mail details for reference. | we found that AR data upload was done before their employee's DOJ. Due to that, the negative LOP is showing for the reported employees.
Based on customer confirmation, Data correction was done for these employees to correct the same. | Product | Service Request | null | Salary | null | null | null | Closed | created_by: 2043097241225
time: 2021-05-27 06:01:00 UTC, Hi Remya Nair, During the check, we found that AR data upload was done before their employee's DOJ. Due to that, the negative LOP is showing for the reported employees. Example: 54263 employee's DOJ is 26-apr-2021, But AR Upload from 20-apr-2021. Due to that, -4 days negative LOP is showing. Based on Jerin's confirmation over the mail, we have removed the LOP from the backend for those Negative LOP cases and suggested to do the pay process. Now, the reported employee's data is reflected properly without any negative LOP. Received this query over the phone and by mail. Raising and updating these ticket details for tracking purposes in the portal. Attaching the mail details for your reference. |
Payslip mail not deliver to employees | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
No Title
Hi Team,
We tried to send payslip to all aemployees through mail viewer but after succesfully run the payslip process that payslip mail are not going to all employees, even though blank data showing in mail viewer form. Please check and solve this issue as quick as posible.
Thanks & Regards,
Vijay Awaskar - Manager - HR
POSCO-Maharashtra(인도)
Tel. +91 2140 66 1193
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This e-mail and any attachments may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error, please immediately notify the sender and destroy this e-mail and its attachments, if any, from your system. Any unauthorized copying, disclosure or distribution of the materials in this e-mail and its attachments is strictly forbidden.
| PUSH_NOTIFICATION_DATA SP not available since client in older version, we have deployed the same and started sending the payslip mail | Product | Patch Deployment | null | Payslip Reports | null | null | null | Closed | Hi Vijay Awaskar, Based on the below mail we understood that the Payslip emails not received by the employees. We will provide the connection soon to get it resolved. Regards Prakash, Hi Vijay Awaskar, As discussed we have resolved the mail issue. We request you to upgrade to the latest version otherwise we might have faced these kinds of errors in the future. Regards Prakash |
FW: Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine. |
Dear Mani,
Below request says its pending with 2nd level approver.
But the approver cannot see any request pending for approval.
[cid:image003.jpg@01D752DC.032F8E50]
[cid:imagee277f4.PNG@12d3cc52.43ab993d]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image155460.PNG@25eb2fd7.4e991061]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagec0606d.JPG@9e8a1e00.43b351c8]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Manuel Augustine [mailto:Manuel@phs.ae]
Sent: Thursday, May 27, 2021 9:19 AM
To: Elton Dasilva <Elton.Dasilva@abaninvestment.com>; Ahmed Mohamed Habib <Ahmed.Habib@ghobash.com>
Cc: Lavinia Armstrong <Lavinia@phs.ae>
Subject: FW: Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine.
Importance: High
Dear Elton,
Please see the below salary certificate request raised by Junalyn Pardinas(5522). But till now we were not able to see her request approved in the system. This is the second time she is applying and the same issue was happened before.
Kindly check and let us know.
[cid:image001.png@01D752D9.4E3AB490]<http://www.facebook.com/pyramidshealthservices>[cid:image007.png@01D752DC.032F8E50]<http://www.phs.ae/>[A Ghobash Group Company][cid:image015.png@01D752DC.032F8E50]<http://www.phs.ae/>
Manuel Augustine
HR Assistant
T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE
[cid:image009.png@01D752D9.4E3AB490]
From: Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com> <Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com>>
Sent: Monday, May 24, 2021 5:35 PM
To: Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>>
Subject: Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine.
Importance: High
Greetings,
Junalyn Arcos Pardinas has raised letter request (Salary Certificate) for Junalyn Arcos Pardinas . The request has been approved by Manuel Augustine.
Now the request is pending with second level for approval.
Letter Type : Salary Certificate
Raised On : 24-May-2021 17:34
Required On : 31-May-2021
Remarks : Kindly refer to the email request to HR team/Manuel and Ms. Lavinia.
Approver Comments:
Approved.
Thanks & Regards,
Human Resource
*********************** This is auto generated mail sent from Adrenalin. Do not reply for this mail "Adrenalin@abaninvestment.com<mailto:Adrenalin@abaninvestment.com>". To login, Navigate to 'http://hr.abaninvestment.com/adrenalin' ***********************
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
| Due to Nationality | Customization | Data Correction | PIMS | Employee Information | null | null | null | Closed | Hi Elton, The below letter request went to a failed transaction. We are checking on the same and share the updates. Regards, Saravanan. SM Product Support Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130. Email: Saravanan.mani@myadrenalin.com | L: 044-30247411.,
HI Mani,
Any update on this?
[cid:imagea63870.PNG@1c6bfdc8.43ac7f93]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagedee628.PNG@e5ad9fa4.45b53c91]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image39784f.JPG@6ab3981c.4faf21f6]<http://www.abaninvestment.com>
, Hi Elton, Hope this subject concern has been already resolved. Please do let us know for any further help required. Regards Saravanan |
Fw: Ref: Unable to access report on Employee Bank Details | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Thanks & Regards
TANUJ MUKHERJEE
MANAGER IT
9748387441
[cid:ea9e0ac2-38b1-42d8-8a8a-be679b8e3f12]
________________________________
From: PALASH KUMAR MUKHERJEE <palash@salarpuriagroup.biz>
Sent: 27 May 2021 10:49
To: Tanuj Mukherjee <tanuj@salarpuriagroup.biz>
Subject: Ref: Unable to access report on Employee Bank Details
Dear Tanuj,
Today I have come across a problem in getting a report of employee bank details. After login, every time I tried to reach out to the report, the attached is happening.
Has any access been restricted for me? Please check and update.
Regards
Palash Mukherjee
[Logo]
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Use the bank details ireport | Product | Clarification | null | Payroll Management | null | null | null | Closed | Hi Tanuj Mukherjee, Can you please share any screenshot, where your getting failed so, that we can check from our end and report . Abirami K, When we are clicking on report--- perso al data--- employee bank details
The system is logging out.
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
, Hi Tanuj Mukherjee, When we have analyzed, you are migrating to the max version so, you can use the report called" Bank details -Ireport "which is the same as the report you have mentioned above. In case of any clarification please update the ticket!! Abirami K, Then kindly route that report path in the same tab.
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
, Hi Tanuj Mukherjee, This is a different report, which is an Ireport so, you can directly type the form name in the easy search path to get the report. Please reach us for further clarification at 7401376414 Abirami K, Completed.
Thanks & Regards
TANUJ MUKHERJEE
MANAGER IT
9748387441
[cid:3de5fb6b-7bcd-4387-9083-9c4130d2c894]
________________________________
|
HCM Mobile License | Hi Support Team, We would like to confirm the 2000 license for HCM mobile. | clarification | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, We would like to confirm that whatever available count shown in mobile request authorization will show the available license count. We understand currently you are not using mobile App, incase if license got expired message popped up then you may reach Project Manager to provided updated license. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, thank you priya. |
Approval Issue | Dear Concern
Following manager confirms that he has already done Appraisals for his Reportees but it is still showing pending under " Forms pending for your approval.
S01431
GANPATI SHARMA
Kindly Support
Thanks
Rgds
Shankar Rawat
[https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
| As we checked, The mentioned actor has not approved the Pending self appraisal transaction. | Product | Clarification | null | Workflow | null | null | null | Closed | Hi Shankar Rawat, As we checked, The mentioned actor has not approved the Pending self appraisal transaction. As discussed Please approve the transaction and let us know if any issue occurs. Regards, Veerapandian R |
Appraisal Approval issue | Dear Concern
Again, same problem, some of the Managers have already competed appraisals but it is still showing pending for their action
Followings are the managers employee code.
D00888
KUNAL DASGUPTA
S01378
ASHISH SHUKLA
Rgds
Shankar Rawat
[https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
| actor change | Product | Data Correction | null | Workflow | null | null | null | Closed | Hi Shankar Rawat, As discussed over the call we have been informed that the session would be provided after 3 p.m. We will check the reported query once the connection is provided. Regards, Veerapandian R, Hi Shankar Rawat, We tried to reach you over the call but unfortunately we couldn't reach you. Please let us know your available time to initiate connection and work on the reported query. Regards, Veerapandian R,
Dear Veera
Kindly share the connection on priority.
Thanks
Rgds
Shankar Rawat
, Hi Shankar Rawat, Please join the below session link. https://fastsupport.gotoassist.com/729652196 Thanks & Regards, Mohamed Moosa A, Hi Shankar Rawat, As communicated over the call and session , on our analyses of the Self Appraisal form of Emp : RID10568 is still pending under approver D00888 and Emp: RID10681 is pending under approver S01378 . Please check and approve the same and also we have clarified you on the Appraisal Calendar valid till date and the Self Appraisal ratings in the approver end. Thanks & Regards, Mohamed Moosa A, Thanks for the update Moosa.. Kindly move it from S01378 to RID11036.
Thanks
Rgds
Shankar Rawat
, Hi Shankar Rawat, Please join the same previous session for actor change. Thanks & Regards, Mohamed Moosa A, Hi Shankar Rawat, The Self Appraisal form approval has been moved from S01378 to RID11036 through the database, please check and share us your feeback. Thanks & Regards, Mohamed Moosa A |
RE: 2021 Goal Setting | Dear Anum,
This is Bhaskaran from Adrenalin Support. Tried calling you to resolve the issue. Please call me back @ +971568154555.
Looks like you are using Internet Explorer. Try using Google Chrome or Edge and confirm. We can do this together too once you call me.
Thanks & Regards
Bhaskaran
M(Dubai): +971-568154555| M(India) & Whats app:+91-9884037438 | MS TEAMS:bhaskaran.r@hr-mx.net | https://www.myadrenalin.com/
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Asif; know about the quality of services provided by me. My manager can be contacted atasif.r@myadrenalin.com<mailto:asif.r@myadrenalin.com> "
From: Amit Sangha <Amit.Sangha@abaninvestment.com>
Sent: Wednesday, May 26, 2021 1:15 PM
To: Saravanan Mani <Saravanan.Mani@myadrenalin.com>; Arun Vinayagam <Arun.V@myadrenalin.com>; Bhaskaran Ramaswamy <Bhaskaran.R@myadrenalin.com>
Cc: Muhammad Anum Raza Bukhari <Muhammad.Bukhari@jumanenergy.com>; Tariq AlHosani <Tariq.AlHosani@jumanenergy.com>
Subject: RE: 2021 Goal Setting
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan-Anum (3014) is still facing an error while trying to approve goals for his team..please assist asap.
[cid:image001.png@01D752D6.4A18B090]
Regards,
Amit Sangha
[cid:image003.png@01D752D6.4A18B090]<http://www.abaninvestment.com/>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image008.png@01D752D6.4A18B090]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image009.jpg@01D752D6.4A18B090]<http://www.abaninvestment.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Amit Sangha
Sent: Wednesday, May 26, 2021 12:39 PM
To: Saravanan Mani; Arun Vinayagam; Bhaskaran Ramaswamy
Subject: FW: 2021 Goal Setting
Hi Bhaskar,
We continue to receive complaints about random errors, later they got resolved automatically..not sure why is it happening:
[cid:image010.jpg@01D752D6.4A18B090]
Regards,
Amit Sangha
From: Tariq AlHosani
Sent: Wednesday, May 26, 2021 11:45 AM
To: Amit Sangha
Subject: FW: 2021 Goal Setting
Hi Amit,
Can you check for Anum.
Thanks,
[cid:image011.png@01D752D6.4A18B090]
A Ghobash Group Company
[cid:image012.png@01D752D6.4A18B090]<https://www.linkedin.com/company/juman-energy-group>
WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM>
TARIQ ALHOSANI
HR & Admin - Head
M:+971 55 5934443 | T: +971 2 4196900 | Ext: 7171
PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE
[cid:image013.png@01D752D6.4A18B090]
From: Muhammad Anum Raza Bukhari
Sent: Tuesday, May 25, 2021 6:35 PM
To: Tariq AlHosani
Cc: Ahmad Asfoura; Nasir Sharif; Muhammad Umair Hassan
Subject: RE: 2021 Goal Setting
Dear Tariq,
Cannot access the goal approver page.
Some issue with Adrenaline?
[cid:image001.png@01D752D6.4A18B090]
Regards,
[cid:image011.png@01D752D6.4A18B090]
A Ghobash Group Company
[cid:image012.png@01D752D6.4A18B090]<https://www.linkedin.com/company/juman-energy-group>
WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM>
MUHAMMAD ANUM RAZA BUKHARI
Chief Accountant
M:+971 55 5533437 | T: +971 2 4196900 | Ext: 7161
PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE
[cid:image013.png@01D752D6.4A18B090]
From: Tariq AlHosani
Sent: Monday, May 24, 2021 10:56 AM
To: Muhammad Umair Hassan
Cc: Muhammad Anum Raza Bukhari; Ahmad Asfoura; Nasir Sharif
Subject: 2021 Goal Setting
Dear Umair,
Goal Setting is open and underway in your Adrenalin, please check with Anum your KPI's and Up-Load your objectives in the system .
Attached is a manual to follow should you need a reference.
If you have any questions, please do not hesitate in reaching Kritika or myself.
[cid:image014.png@01D752D6.4A18B090]
[cid:image011.png@01D752D6.4A18B090]
A Ghobash Group Company
[cid:image012.png@01D752D6.4A18B090]<https://www.linkedin.com/company/juman-energy-group>
WWW.JUMANENERGYGROUP.COM<http://WWW.JUMANENERGYGROUP.COM>
TARIQ ALHOSANI
HR & Admin - Head
M:+971 55 5934443 | T: +971 2 4196900 | Ext: 7171
PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE
[cid:image013.png@01D752D6.4A18B090]
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Browser issue | Product | Clarification | null | Goal Management | null | null | null | Closed | Dear Anum,
Can you please confirm if the issue is resolved?
Thanks & Regards
Bhaskaran
M(Dubai): +971-568154555| M(India) & Whats app:+91-9884037438 | MS TEAMS:bhaskaran.r@hr-mx.net | https://www.myadrenalin.com/
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Asif; know about the quality of services provided by me. My manager can be contacted atasif.r@myadrenalin.com<mailto:asif.r@myadrenalin.com> "
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Bhaskaran,
Still the same,
[cid:image010.png@01D75571.CC3C5390]
[cid:imagecc4a30.PNG@19a1b05f.47bc412c]
A Ghobash Group Company
[cid:imageec725f.PNG@f3971432.47a94320]<https://www.linkedin.com/company/juman-energy-group>
WWW.JUMANENERGYGROUP.COM
MUHAMMAD ANUM RAZA BUKHARI
Chief Accountant
M:+971 55 5533437 | T: +971 2 4196900 | Ext: 7161
PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE
[cid:imaged621d2.PNG@f3192750.48a07762]
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Working when using Chrome, thank you.
Regards,
[cid:image512c46.PNG@02f2c030.4f9b7aec]
A Ghobash Group Company
[cid:imaged16ad8.PNG@0bfd2406.49a10452]<https://www.linkedin.com/company/juman-energy-group>
WWW.JUMANENERGYGROUP.COM
MUHAMMAD ANUM RAZA BUKHARI
Chief Accountant
M:+971 55 5533437 | T: +971 2 4196900 | Ext: 7161
PO Box:43044, Madinat Zayed Tower, Sultan Bin Zayed the First Street, Abu Dhabi, UAE
[cid:image9fdffa.PNG@706d7e8e.44a41175]
|
Matrix Manager to be changed | Dear Concern
Matrix Manager for Goutam Moulik needs to be changed and appraisals form also needs to be moved to New manager.
Kindly support on priority.
Thanks
Rgds
Shankar Rawat
[https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
| As discussed we have updated the Matrix manager1 and matrix manager3 and also have updated the Actor of the pending Self appraisal | Product | Data Correction | null | Workflow | null | null | null | Closed | Hi Shankar Rawat, As discussed we have updated the Matrix manager1 and matrix manager3 and also have updated the Actor of the pending Self appraisal and the same has been confirmed from your end. Regards, Veerapandian R |
Pending Appraisals | Dear Concern
Some of the Mangers have already done their Reportees Apprisals but it is still showing pending under "Forms pending for your approvals"
Kindly support.
Thanks
Rgds
Shankar Rawat
[https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
| We have done the changes. Now the the count is not showing in the Forms Pending for your approval and | Product | Clarification | null | Workflow | null | null | null | Closed | Hi Shankar Rawat, We have done the changes. Now the the count is not showing in the Forms Pending for your approval and the same has been confirmed from your end. Regards, Veerapandian R |
Appraisal Forms | Dear Concern
Appraisals forms needs to be moved from Following Managers to another Manager.
V00817
AMIT KUMAR VACHHAR
RID11033
BALAJI RAJGOPALAN
Thanks
Rgds
Shankar Rawat
[https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
| As discussed over the call we have moved the pending appraisal transactions to another Actor and the same has been confirmed from your end. | Product | Data Correction | null | Workflow | null | null | null | Closed | Hi Shankar Rawat, As discussed over the call we have moved the pending appraisal transactions to another Actor and the same has been confirmed from your end. Please let us know there is any clarification is needed. Regards, Veerapandian R |
Change request for DOJ and Confirmation Due date | Dear Vijaya, Please change the DOJ of 17944. correct DOJ is 21-May-21. Also change his confirmation due date. His confirmation due date will be 1-Dec-21. Thanks, Sandip Chanda 8585059226 | DOJ CHANGED | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As discussed over the call, We have changed the DOJ the reported employee from our end, Kindly check from your end and share feedback, Thanks and Regards Vijayakumar k |
Inactive TDS report - FY 20-21 | Please show the path for downloading the TDS report for inactive employees. In Horizontal Tax report only active are available | Deployed the patch | Product | Patch Deployment | null | Tax | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, As requested we will check the report details of Horizontal Tax Computation and update you on the status, Any Update on this Pl let us know immediatedly, Hi Josephine G, As discussed over the call, We have checked and deployed the patch to Generate TCS for the INACTIVE Employees. Attached screenshot for your reference. Please check and confirm. |
Unable to process the salary | Dear Team, Please check and confirm below employee ,unable to process the salary for May21
Abhishek Vijay Raut(AOI1315) | Done the changes. | Product | Data Correction | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13740, Hi Madhukara H S, Requesting you to connect the below link. https://fastsupport.gotoassist.com/266339674, Hi Madhukara H S, As discussed over the call, We have checked and changed the Date of Leaving for the mentioned employee. Please check and confirm., Dear NiraiKalai,
It’s working fine , Thank you…!
Thanks & Regards
Madhukara H S
Deputy Manager HR Payroll
Cell No : 7674999171
Cancer Treatment Services Hyderabad Pvt. Ltd.
14th Floor, C Block, Mittal Towers, (Near Trinity Metro Station)
MG Road, Bangalore – 560 001
, Hi Madhukara H S, Thank you for your feedback |
Request to refresh data in Staging server | Hi, I would like to request to copy our Production data to our Staging server. | Necessary data provided | Product | Data Correction | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/discussions, Hi Sharon Ang, We are checking the same from our end for the steps to restore the data and will revert you with the details., Hi Sharon Ang, Kindly restore the Prod data to staging in the same DB and then kindly execute the attached query in the DB window to save the changes. Kindly refer the attached query and revert us with the feedback once the changes has been updated. NOTE: However in the attached query, there will be a password update for all the employee's as 'adnet2003', if you avoid the query then the system will retain the Prod current password., Hi Anish, We want to retain PROD password in Staging. Can you send us an updated QUERY for this? Regards, Sharon, Hi Sharon Ang, We have removed the password update query, kindly refer the attached query and revert us with the feedback., HI ANish, As in we just overwrite the Staging DB with our Prod DB?, Hi Sharon Ang, Yes Sharon, kindly restore the Prod DB to the Staging DB and then execute the given queries in the DB window., Hi Anish, WE have restored Prod data to Staging. Thank you. Closing this ticket now. |
YTD report | Hi, Is there a report which we can generate to know the YTD values for each component per employee? | patch | Geo Product | Patch Deployment | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Elaine M. Ordan, Currently there is no YTD report per employee in PBB, We will check the feasibility and share the feedback within EOD. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, Hi Elaine M. Ordan, We have deployed the patch. Please give the form rights in Module administrator to the form "YTD Report 2565" and validate the same. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net |
DOL Date of Leaving appearing before settlement confirnation | Dear Team, With respect to the above subject ,some of the left/Resigned Employees after record resignation their date of leaving reflecting in salary register before doing the settlement confirmation . Kindly rectify the same. | clarification | Product | Clarification | null | Salary Register Reports | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Madhukara H S, As discussed over the call, We have understood that employee raised record resignation and got approved those employees are active in system untill their settlement gets confirmed but those Active employees DATE OF LEAVING is reflecting in the Report of Salary register before settlement confirmation. This Logic is given to check the employees who all are in pending Settlement after the resignation approval.So this is the product functionality which cannot be changed in standard product. If still need to do the changes in report that need to be customized . Kindly check the same and update us in case of clarification |
Bank Statement | Please check why Bank Statement is not getting downloaded. In D_PAYDATE date is not shown for selecting. Please resolve immediately. | SSRS_PA_BANK_STMT_PARA SP deployed | Product | Patch Deployment | null | Payroll Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Amit Bhagat, In the Bank statement report, the D_PAY_DATE value is not reflecting in the dropdown. We request you to connect both the Live servers and share your anydesk number to check the reported query., Please find AnyDesk ID 293 921 636, Hi Amit Bhagat, Please accept the request., Hi Amit Bhagat, The reported scenario is a product issue, we have taken the session and deployed the patch. Post-deployment, the D_PAY_DATE values are shown in the dropdown for selection. The same has been confirmed by you over the session. Hence we are updating the ticket status as 'Resolved'. |
BLR- Attendance Calendar | Emp ID- ECWBLR01396 - attendance for Feb 22 to Feb 26 is reflecting absent and missed to do attendance regularization on time. Now it has crossed more than 90 days, since configuration has set for 90 days. Kindly make the changes from the back end. | Configuration | Product | Configuration | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Shwetha R, As reported query says, alert message on the attendance regularisation days has crossed in the application. Navigate to "Adrenalin Configuration Editor" and choose the configuration name as "AR_Limit" and increase the configuration value and try raise the request from the front end. (or) Navigate to "Data Upload" choose the template name as "Attendance Register" upload and fill the information and upload accordingly. By doing this status will be converted to "Present". Changing the status from the back end is not recommended and also its very tedious on evert date. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Thanks Ganapati, |
Pay process Error | Dear Team, While doing pay process, the show status screen is not showing completed or proper count it is just going on. Attching screenshot, please resolve ASAP so we can do the pay process. | Some of Tax components Calculation type is formula instead of system hence the system throws an error, | Product | Configuration | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Priyal Dawda, Based on the below mail we understood that the Pay process not running. We are working on the same, we will keep you updated through the Ticket portal. Regards Prakash, Hi Priyal Dawda, Pay process completed. Some of Tax components Calculation type is formula instead of system hence the system throws an error, We have changed the same. Please download the salary register and check. Regards Prakash, Hi Prakash. We are able to match with register, Can you please tell me which component tax calculation type was changed so we can take care of same in future. Thanks & regards Priyal, Hi Priyal Dawda, We have changed the calculation type to "System" for the unused perq components then it is started working. Regards Prakash |
RE: Goal Sheet to be reopened for Hitesh | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Reverse form.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
From: Astrid Lobo
Sent: Friday, May 28, 2021 6:42 PM
To: Gyanamayee Swain <gyanamayee.s@godrejinds.com>
Subject: FW: Goal Sheet to be reopened for Hitesh
Please do the needful
From: Ashutosh Deshpande
Sent: 28 May 2021 06:41 PM
To: Astrid Lobo <astrid.lobo@godrejagrovet.com<mailto:astrid.lobo@godrejagrovet.com>>
Cc: Hitesh Kumar Mehar <hiteshkumar.mehar@godrejagrovet.com<mailto:hiteshkumar.mehar@godrejagrovet.com>>; Gyanamayee Swain <gyanamayee.s@godrejinds.com<mailto:gyanamayee.s@godrejinds.com>>
Subject: Goal Sheet to be reopened for Hitesh
Dear Astrid,
We need to do some changes in the Goal Sheet for Hitesh. The goal sheet has already been approved by me however as per the instructions from Prashant Sir, we need to add one more goal to the goal sheet.
Hence the request. Pl do the needful & confirm.
Thanks & Regards,
Ashutosh Deshpande
Landline - +91 22 2519 4707
Cell No. : +91 70490 07374
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: godrej-tyson-logo]
Godrej Tyson Foods Limited
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Service request | Product | Service Request | null | Goal Management | null | null | null | Closed | Hi Gyanamayee,
Please confirm for which calendar the reversal is to be done.
Regards,
Gowtham.N
Product Support
Adrenalin eSystems Limited
#06th Flr, Next Level, Intellect Design Arena, Plot No. 3/G3, SIPCOT IT Park, Siruseri, Chennai -600 130, INDIA
Email: gowtham.n@myadrenalin.com<mailto:gowtham.n@myadrenalin.com> | Ph: 044-30247474
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr.Venkateswaran know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
[image001]
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
It is for 21-22.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
, Hi Gyanamayee, Rohit is not reachable now. Please call me once you are available to provide a remote session for the requested cleanup. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee, We have reversed the Goal Setting of "900124 - Hitesh Kumar Mehar" to the saved stage. Employee can now make changes and submit again for approval. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Re: Absconding Date change - 21M | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
Please change the LWD to 26 Apr 2021 for the below mentioned associate.
21M Madhu Bojja
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
On Fri, May 28, 2021 at 3:17 PM Peter Wilson HR <
peter.wilson@intellectdesign.com> wrote:
> Dear Balaji,
>
> The below absconding associate LWD needs to be changed from 03 May 2021 to
> 26 Apr 2021. Please initiate the changes and confirm.
>
> 21M Madhu Bojja
> Warm Regards,
>
> Peter Wilson | Human Resources | Intellect Design Arena
> t: +91 44 27435001 x 8082 | m: +91 8939865964 | VOIP: 8082
> e: peter.wilson@intellectdesign.com
> Plot No , 3 / G-3 ,SIPCOT IT PARK, Siruseri, Chengleput Taluk,
> Kancheepuram District
> Chennai – 603103
> w: www.intellectdesign.com
>
>
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| we have changed the below-reproted employee's last working date. | Product | Service Request | null | Separation Management | null | null | null | Closed | Hi Balaji Damodaran, As per your request, we have changed the below-reproted employee's last working date. Please check and revert for any further clarifications. Regards, Srujana.M |
CC ON RAISED TICKET ON FRESHDESK | Hi, Same with CSP, kindly cc AVP Jefferson Aquino with email address jaquino@feu.edu.ph on all raised ticket and trails, this is for our common reference purposes on all raised concern with our HCMS project. Thank you. | Freshdesk | Product | Clarification | null | Security | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi MARY JANE JOSEF TENORIO, Please be noted that, currently we do not add any additional email id apart from who have raised the tickets. So kindly loop Sir Jeff once ticket has been created. you can loop in email/ in portal also once you created you may it. Note: Please be noted that we cannot bring same CSP portal functionality in freshdesk. due to security reasons that functionality havnt been taken into Freshdesk. scenario's like if even thou employee left from organization also mails getting triggered which is incorrect as per the audit. But you can loop anyone from your team. but when Jeff login into portal he can see all the tickets. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, This is noted and we have tested also on our part. Please close this ticket. Thank you. |
Change ACTUALRELIEVING_DATE | Dear Sumithra, Please help to change below employee RESIGNATIONLETTERDATE, ACTUALRELIEVING_DATE, REQUESTRELIEVINGDATE, Last pay date, Last working date all will be 20th April 2021. 24793802 | lwd update from backend. | Product | Data Correction | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Prakash Jadhav, We will change the lwd and will update you on this. Thanks, Sumithra., Hi Prakash Jadhav, The last working day is changed as per your request. Please check the same and update us for further assistance if required. Thanks, Sumithra. |
FW: Problem in Adrenalin | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls have a look and resolve.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
From: Sumathi R
Sent: Friday, May 28, 2021 5:28 PM
To: Gyanamayee Swain <gyanamayee.s@godrejinds.com>
Cc: Astrid Lobo <astrid.lobo@godrejagrovet.com>
Subject: FW: Problem in Adrenalin
Dear Gyanamayee,
Please check the issue faced by user as per attachment as he is unable to complete goal setting.
Regards,
Sumathi
From: Nithin Salins
Sent: Wednesday, May 26, 2021 12:27 PM
To: Sumathi R <sumathi.r@godrejagrovet.com<mailto:sumathi.r@godrejagrovet.com>>
Cc: Mohammed Ummeed <mohammed.ummeed@godrejagrovet.com<mailto:mohammed.ummeed@godrejagrovet.com>>
Subject: Problem in Adrenalin
Dear Madam,
As I am facing problem in goal setting. It is showing weightage must be numeric where as it is in numeric, for your referance I have attached the screen shot of problem.
Regards,
Nithin Joel Salins
[Image]
[Image]
Get Outlook for Android<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2FAAb9ysg&data=04%7C01%7Cgyanamayee.s%40godrejinds.com%7Cf900115114ec43d7af5308d921cfce5a%7Cbfa3dfb091d54bf79a0cfbf6ff337187%7C0%7C0%7C637577998713494616%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7AMzJpUt0evsDhP8YT0O3vVnpA%2F1nGZrlFUW9cSwKNs%3D&reserved=0>
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification | Product | Clarification | null | Goal Management | null | null | null | Closed | Hi Gyanamayee, Request you to please connect with the user and ask to showcase it to you on which action the error is thrown. Based on your input we will do further check from our end. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi Gyanamayee,
As informed, we were able to save a goal successfully for user.
Please check with user again if the issue still persists.
Regards,
Gowtham. N
Product Support
Adrenalin eSystems Limited
Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
RE: Leave Balance carry forward log to be deleted**Urgent | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Srujana,
Please delete leave balance carry forward file that I uploaded in Adrenalin for current FY year. Please confirm once done.
Also, please block the leave application form for all employees from today till Monday as we will upload a new carry forward file. Once I upload the new file, will confirm to you so that you may then unblock the leave application form.
Regards
Harsha J
From: Srujana Mittapalli <srujana.m@myadrenalin.com>
Sent: 19 May 2021 21:04
To: Jaykalyani, Harsha (Service_Provider) <HarshaJ.Service_Provider@bicworld.com>; Ask Adrenalin <ask.adrenalin@myadrenalin.com>
Cc: Khan, Obaidur <obaidur.khan@bicworld.com>
Subject: Re: Leave Balance carry forward log to be deleted
EXTERNAL SENDER! Do not click links or open attachments unless you expect them. Report suspicious emails.
Dear Harsha,
If we will remove the uploaded leave from backend. It will impact in leave balance mismatch in leave request form and leave ledger report.
Please revert for any further clarifications.
Thanks & Regards,
Srujana.M.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " .
________________________________
Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427.
________________________________
From: Jaykalyani, Harsha (Service_Provider) <HarshaJ.Service_Provider@bicworld.com<mailto:HarshaJ.Service_Provider@bicworld.com>>
Sent: Wednesday, May 19, 2021 6:43 PM
To: Ask Adrenalin; Srujana Mittapalli
Cc: Khan, Obaidur
Subject: Leave Balance carry forward log to be deleted
[CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Srujana,
We had uploaded leave balance carry forward for the year 2020 in April 2021 for all employees. But we have rectified that the leave upload done was incorrect and we now want to correct it.
For this, can you please confirm if it is possible to delete the leave upload file from backend??
Also confirm that post deletion, the "leave request" form and "leave ledger" will be impacted??
Note: Please do not delete anything now, just let me know if deletion is possible.
Best Regards
Harsha Jaikalyani
Senior Executive - Payroll & Compliance
Mobile (IN): +91 8378866943
Landline: 022 61083105
harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com>
[cid:image001.jpg@01D753F1.209EF0F0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA
G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
______________________________________________________________________
This email has been scanned by the Symantec Email Security.cloud service.
______________________________________________________________________
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification in leave balance | Product | Clarification | null | Employee Information | null | null | null | Closed | Dear Harsha,
We are unable to delete the data from back end. Please do the leave balance adjustment upload. Whatever data is showing mismatch.
Please revert for any further clarifications.
Thanks & Regards,
Srujana.M.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " .
________________________________
Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427.
________________________________
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Srujana,
You had confirmed earlier that leave file is possible. Then what happened now?
Regards
Harsha
, Hi Jaykalyani, Harsha, If we will remove the data through the back end it impacts leave data. The same i have updated earlier mail. If we will remove you will face a mismatch in the leave ledger report, leave balance report and leave request. Please revert for any further clarifications. Note: If you need we will provide the current employees' leave balance for that respective leaves. Accordingly, you can do the leave balance adjustments. Regards, Srujana.M |
Unable to down load Relieving Letter from system, | Dear Team, Unable to down load Relieving Letter from system, | letter template mapping not done for newly created positions | Product | Clarification | null | Letter Request | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.66
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi Konar, Please provide us the details or screenshot for which employee you are trying to download and what error exactly you are facing. Please mention the process you are following to get quick closure of the ticket. Thanks, Sumithra., Dear Sumithra,
Check for below employee code as eg.
NBHC05683
NBHC04869
Following is the screen shot
[cid:image001.png@01D753F0.A8293BD0]
, Hi Supulaxmi Konar, we found that the position of the employee is recently created and it is not mapped in the letter template mapping for the relieving letter. Please go to letter template mapping and select all positions and map the same for relieving letter template. Go to letter generator for generating the letter for these two employees. Note: As the employee position is not mapped earlier he could not get letter created automatically, from now on , after template mapping for the newly created positions (all positions) , the letters will be generated automatically. We tried reaching you to guide you over phone but the call was disconnected. Please follow this and reach me for any clarification. Thanks, Sumithra. |
Please reset April 2021 Payslips | Hi Team, Unknowingly I have confirmed the pay process for April 2021. Kindly reset the same for further processing | unknowingly closed apr month | Product | Data Correction | null | Pay process | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Josephine G, We tried reaching you over the phone couple of times but the call was left unanswered. We understood that you have confirmed the Apr payroll by mistake in system. If salary data for any of the employee is wrong and you want to correct the same means, please navigate to Data Upload form, choose the template name as Processed Data History and upload the salary data for the employee. The same will be reflecting in the Payslips as well. Attaching the sample sheet for your reference. If any clarifications needed on this ticket please reach us at 9597452504. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Josephine G, Please find the attachment for your reference. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Josephine G, As discussed over the phone, we understood that you have run the Pay Process in system for May month (as per your thought) but in system the Apr month was not confirmed. So the Apr month salary has been reprocessed and you confirmed the same by mistakenly. Requesting you to generate the salary register for previous month in system and take the salary register which you have generated at the time of Apr month and check the mismatch details. If there is no mismatch, then you can continue the process for May month. If you found any mismatch, please update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Josephine G, As discussed earlier, we understood for around 350 employees salary is mismatch. So we have done the data correction and made the payroll moth as April in system. For any of the salary mismatch queries for April month you have to do manual adjustments in system. Requesting you to kindly check and do the Pay Process in system for April month. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Nasreen, Thank you i have confirmed the pay process for April 2021 successfully but for May 2021 the salary register doesn't contain any data its blank. Please fix and do the needful, Hi Josephine G, Please be informed, the salary register will be generated only if the pay process done in system. We have removed the data of May process before removing the Apr Payroll in system. Requesting you to do the May month process in system.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi, I have runned the pay process for May 2021 but the count itself is showing 2. Pl check and do the needful, Hi Josephine G
Please be informed, the query has been cleaning up the Apr data which has been completed successfully and RCA has been tagged for the same. For other queries, RCA will be different. Requesting you to please raise a new tickets for other queries. Thanks for understanding.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com |
Exit module error | How associate is able to register the resignation with 15 days notice period.
Error - Associate has raised Exit on 17th May with 31st May as LWD. It is still pending with RM for approval.
EMP_NO
EMPLOYEE_NAME
SEPARATION_TYPE
DATE_OF_RELIEVING
RAISED_ON
QS2102615
ONKAR SINGH
RESIGNATION
31/05/2021
17/05/2021 | Configuration | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raksha Dayma, Configuration name : "SEP_RELIEVE_ON_REQUEST" which is available in "Adrenalin Configuration Editor". During analysis, we observed that above configuration change happened in the application on 18-May-2021 in the application. The reported employee has raised the transaction on 2021-05-17 22:17:55.000 which is one day before hence while time of "Request reliving date change" the "Actual Relieving date" automatically gets changed/updated in the resignation form. Kindly proceed the date change in the approval page based on the notice period. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
Unable to approve leave | Hello, I am unable to approve leave in HRMS (screen shot attached). Please check. | Configuration Change | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Runal Soni - ECI, As reported query says, alert message on the leave request approval, hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Runal Soni - ECI, During analysis, we observed that "QL-AH" leave type "Intervening Weekly off" configuration has been changed in the application. Due this reason the already raised transaction has shows the alert message as " Unable to Approve there might be a change in Leave rule". We have done the necessary configuration changes and allowed the transaction from the Akash shah approval page. This has been confirmed at your end. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hello Ganapathi Raj.K,
Issue is still there in case of Jaimin Bhatt, Please check below Screen shot.
[ZOLOG]
Regards,
Runal Soni
eClinicalWorks
The largest cloud-centric, fully integrated EHR for physicians, population health, and patient engagement.
[cidimage001.png@01D6F985.4BF0FEE0]<https://my.eclinicalworks.com/eCRM/portal/home.jsp#q=YXBwLmxvYWRQYWdlKCdtb2R1bGVzL3NhZmV0eS1zZWN1cml0eS1jb21wbGlhbmNlL2Fkdmlzb3J5LWRhc2hib2FyZC9hZHZpc29yeURhc2hib2FyZC5qc3A/YWN0aXZlVGFiPXBzLXRvdGFsLWFkdmlzb3J5Jyk=>
110 & 407-414, Venus Atlantis, 100 Ft Road
Prahladnagar, Ahmedabad-380015, India
Cell: +91-7211174221
runal.soni@eclinicalworks.com <mailto:runal.soni@eclinicalworks.com> | www.eclinicalworks.com<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eclinicalworks.com%2F&data=02%7C01%7Cbhavik.dolia%40eclinicalworks.com%7Ce137318290d44747c1d208d7a16c75f5%7C7ce747e48f6d4e0697efa9b76a063808%7C1%7C0%7C637155359525084376&sdata=pTMJq%2FJUaG22DO33zoj7uDlYzSCJShRLv2cIj0c6LDI%3D&reserved=0>
130,000+ physicians | 80,000+ facilities | 19 Davies Award Winners<https://www.eclinicalworks.com/ecw-himss-davies-award-winners/> | The most widely adopted cloud-based EHR in the U.S. ambulatory market according to Frost & Sullivan<https://www.eclinicalworks.com/pr-frost-sullivan-recognizes-eclinicalworks-cloud-based-ehr-for-highest-market-share/>
, Hi Runal Soni - ECI, We tried approve the leave transaction of Jamin. Its get submitted successfully. Kindly check the same from your end and revert your feedback. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Thanks for your support Ganapathi Raj.K.
This query has been resolved now.
Regards
Runal Soni
|
DOCUMENT UPLOAD ERROR IN REIMBURSEMENT CLAIM | Dear Concern, Kindly draw your attention towards the issue pertaining to document upload error while applying reimbursement claim. Employee can't upload document because of "Add" option is missing in the Application. | file_upload_automated is disabled | Product | Configuration | null | Claims and Reimbursments | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home |
Backdated Weekly off | Please help us to update week off on 23rd May for STM11006 and also suggest how can backdated weekly off can be assigned. | Change request | Product | Data Correction | null | Shift and Scheduling | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Raksha Dayma, Based on your request, we have mapped the holiday on 25-may-2021 for the below reported employee. Kindly check the same and revert your feedback. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Raksha Dayma, Based on your request, we have mapped the holiday on 23-may-2021 for the below reported employee. Kindly check the same and revert your feedback. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Kindly suggest what can managers do in such case., Hi Raksha Dayma, As manager can not do any change for back dated roster change. If the roaster has changed for the backdated then navigate to "Event Scheduler"-->select the "Attendance Weeklyoff Holiday for past date" and schedule the timeby sharing the date in the "Parameter" column. Once this scheduler executed then holiday and weekly off will be automatically updated in the application. (Only Role player can act on the form not for manager). Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425 |
data not synced in from HRMS to eGuru | Below mentioned new users has not been synced in eGuru,
Please check and resolve the same on top priority.
Employee code
Employee Name
email id
P3236
CHIRAG PRASHAR
chirag.prashar@pnbhousing.com
P3237
RAJESH MAURYA
rajesh.maurya@pnbhousing.com | Clarification Provided | Product | Clarification | null | My Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/, Hi Pratap Singh, We will check the reported concern on HRMS data not sync and will share the updates with you shortly.
Regards,
Jayakrishnan. N
Product Support, Dear Team, Please update
Employee code
Employee Name
email id
P3236
CHIRAG PRASHAR
chirag.prashar@pnbhousing.com
P3237
RAJESH MAURYA
rajesh.maurya@pnbhousing.com
P3208
Vishnu Sathe
vishnu.sathe@pnbhousing.com, Please update , Hi Pratap Singh, We are working on the same and we will update you the status shortly. Regards, Jayakrishnan. N Product Support, Hi Pratap Singh, The same has been updated. Kindly check and let us know the feedback. Regards, Jayakrishnan. N Product Support, we have check still not reflecting in eGURU, Hi Pratap Singh, Post analysis we understood that during API integration we have received the attached error. WE request you to please check with the vendor team and let us know the feedback. Regards, Jayakrishnan. N Product Support, Hi Pratap Singh, Post analysis we understood that during API integration we have received the attached error. WE request you to please check with the vendor team and let us know the feedback. Attached the errorlog for your reference. Regards, Jayakrishnan. N Product Support |
tax report | the Tax component entered
and not reflected in Tax Report | incorrect formula | Product | Configuration | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Saravanan M, As per the reported query, we understood that the 80D is not calculating correect. We will schedule the session and work on the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, Please join the below session link. https://fastsupport.gotoassist.com/676126596 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Saravanan M, When checking the reported query, the formula for 80D has been set as MEDSELF + MEDFAMILY instead of the SP. Due to which the 80D has not calculated in system. Now we have changed the formula as SP. Post that, it is calculating correct. Kindly check and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
DATA UPLOAD: EMPLOYEE TRANSFER_UPLOADING ERROR | Hi, Please see data upload error after choosing file to be uploaded. Thanks. | clarification | Product | Clarification | null | Security | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi MARY JANE JOSEF TENORIO,
Please be noted that, this is same error which we faced it earlier and rectified by your IT team. please check with them if any new rules has been implemented.
Regards,
Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, I have sent email to them, then will get back to you. Thank you., Hi, Please see attached email response of our IT team. 'A minor firmware update has been done on our firewall 2 weeks ago. There should be no changes in website security unless there are changes in their code. Kindly check again if the same issue occurs'. Per verification, error remains on Data Upload : Employee Transfer it says: 'Forbidden You don't have permission to access this resource.' Thank you., Hi MARY JANE JOSEF TENORIO, Please provide us the uploaded sheet for data upload template. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi MARY JANE JOSEF TENORIO, Awaiting for data upload sheet, please attach. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priyah. The following are to be uploaded: 1. Sheet1. Employee Transfer 2. Sheet2. Leave Balance Adjustment Thank you., Hi MARY JANE JOSEF TENORIO, Upon checking, we can able login the data upload of leave balance adjustment from our end. note: please refer the attached document to follow the best practice, from the attachment we can see highlighted color data / hyperlinks kind of data. please use the same template we provide in data upload form. it will be always XLS version but we can see you using XLSX version. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priyah. We have successfully uploaded the followiing using Data Upload: Employee Transfer_SUCCESS Leave Balance Adjustment_SUCCESS Kindly close this ticket and will now focus on leave management issues. Thank you for the assistance., Hi MARY JANE JOSEF TENORIO, Please close the ticket from your end. Kindly click 'close option' in portal. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
HRA amount correction | Employee 8172 (ramesh) has mismatch HRA value. Please correct this. | requested to reupload the CTCwith proper data | Product | Clarification | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14135, Hi Senthil kumar M S, As per the query , We have understood that CTC XRAY component have been changed using movement form but along with XRAY HRA is also changed .We will check the same and update us in case of clarification., Hi Senthil kumar M S, as discussed over thecall, There was and issue while uploading the CTC . We have requested you to reupload the CTC for this employee and then HRA is reflecting properly. The same have been confirmed from your end. Kindly check the same and update us in case of clariification. |
Salary calculation issue | Xray Allowance has been reinstated wef 8th
March. Because of this, the processed value of Basic also considered for
8th March to 31st March and Rs.1263/- is showing more. When I tried to reverse 1263/- through
Earnings Adjustment, I noticed one more issue that the system is considering
additionally 1263/- which means system is not considering negative value. | patch ID 17723 deployed | Product | Patch Deployment | Payroll Management | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/14134, Hi Senthil kumar M S, As discussed over the call, We have understood that employee CTC is not updated properly after the change in CTC component using the Employe emovement form .We will check the same and update us in case of clarification, Hi Senthil kumar M S, As informed over the call ,We have identifed this as an fixed issue and now we have deployed the fix .Kindly check the same and update us . Regards, Kohima.Gopi |
Clarification on Rights | Ahmadabad finance department person (Trushit Parekh) raised one query regarding his rights for attendance management. | clarification on access | Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13918, Hi Senthil kumar M S, An employee who is in a role is not able to access the Attendance of other employees under him.We will check the query and update you the status., Hi Senthil kumar M S, Rights have been provided for the module for the Role in employee is mapped now we are able to view the data of employees in west region by 24986.Requesting you to check with employee and update us in case of clarification. |
Disable Lapsed CL & SL Balance | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Please remove "Lapsed CL & SL" leave category option from HRMS.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| inactive the leave type | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | Hi Palak sodhi, From the reported query we understood that you would like to disable Lapsed CL and Lapsed SL category from HRMS application. Kindly navigate to "Leave Configuration" form and select the leave type and changed the status as 'Inactive' and submit the form. So that it will not reflect in 'Leave Request' form. We tried to reach you to convey the same but call was not getting connected. Please refer the screenshot if you have any concerns feel free to reach us. Thanks & regards, Greeshma, Dear Greeshma,
Noted.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
, Hi Palak sodhi, Thanks for the confirmation. If you have any concern feel free to reach us. Thanks & regards, Greeshma, Dear Greeshma,
Please let us know the procedure to temporarily disable form for 1 day.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
, Hi Palak sodhi, Please follow the same steps to disable the form for temporarily. Kindly navigate to "Leave Configuration" form and select the leave type and changed the status as 'Inactive' and submit the form. So that it will not reflect in 'Leave Request' form. After that you can change the status to 'Active' and submit the form to enable the leave types. If you have any concerns feel free to reach us. Thanks & Regards, Greeshma, Dear Greeshma,
Please find the below error as I’m unable to disable PL for temporary basis.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
, Hi Palak sodhi, As discussed, we have inactive the PL leave type and the same has been confirmed from your end. Kindly reach us for further clarification. Thanks & Regards, Greeshma |
HRMS Error (Empty Claims Deletion) | Hi Team, Please remove the enclosed empty forms from Ravi Kiran's 00257 account.
Employee
Name
OU
Claim ID
Bill Amount
Remarks
00391 -
Ashokraj Duroiraj
DeX - Digital
Examination
GE_00391_3_2021_96528
-
Error
00770 - Prabu Sekar
DeX
- Digital Examination
GE_00770_1_2021_91115
-
Error
01848 - Ifthiyar Rasheed Shaik
DeX
- Digital Examination
GE_01848_12_2020_88568
-
Error
00767 - Rajashekhara Chandrashekhar M
DeX
- Digital Examination
GE_00767_12_2020_88057
-
Error
00657 - Raaj Pradeep K.Radhakrishnan
DeX
- Digital Examination
GE_00657_9_2020_83102
-
Error
F0467 - Dhanush K
DeX
- Digital Examination
GE_F0467_9_2020_82716
-
Error
01320 - Karthik S
DeX
- Digital Examination
GE_01320_7_2020_80741
-
Error
03577 - Sri Harsha
DeX
- Digital Examination
GE_03577_6_2020_79515
-
Error
02364 - Anoop T U
DeX
- Digital Examination
GE_02364_3_2020_77448
-
Error
02364 - Anoop T U
DeX
- Digital Examination
GE_02364_3_2020_77448
-
Error
F0379 - Mallikharjunarao Orsu
DeX
- Digital Examination
GE_F0379_3_2020_76360
-
Error
F0379 - Mallikharjunarao Orsu
DeX
- Digital Examination
GE_F0379_3_2020_76360
-
Error
02545 - Neelesh Vinod Sanghvi
DeX
- Digital Examination
GE_02545_1_2020_74064
-
Error
00657 - Raaj Pradeep K.Radhakrishnan
DeX
- Digital Examination
GE_00657_10_2019_68685
-
Error
03577 - Sri Harsha
DeX
- Digital Examination
GE_03577_8_2019_65525
-
Error
01724 - Santhosh Kumar Murthy Mandalemula
DeX
- Digital Examination
GE_01724_8_2019_64641
-
Error
02688 - Dhilleswararao Tankala
DeX
- Digital Examination
GE_02688_6_2019_60533
-
Error
00700 - Vilas Murlidar Rao Yavadhrut
DeX
- Digital Examination
TE_00700_5_2020_37109
-
Error | Backend deletion | Customization | Data Correction | null | Claims and Reimbursments | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Bijal M, Please connect on below link to check and assist on the reported claims to be deleted. https://us02web.zoom.us/j/3963544585?pwd=ZkNMVHdJTzJjTEhYNTdpYmNlRzhBZz09 Regards Wasim, Hi Bijal M, With reference to our discussion, we have now removed the claims from the approvers forms pending for approval form and the same as been confirmed from your end. Regards Wasim, Hi Wasim,
2 forms are reflecting, please remove these 2 also.
GE_02545_1_2020_74064
GE_02688_6_2019_60533
Thanks and Regards,
Bijal Mistry
Human Resources
NSEIT Limited
Trade Globe, Ground Floor, J.B Nagar, Andheri - Kurla Road, Andheri (E),
Mumbai - 400 059.India
Board: 022-42547600 |Mobile: +91 8850864800
Web: www.nseit.com
------ Original Message ------
, Hi Bijal M, Please be informed, we have now removed the below two claims from the approval screen of Ravi , please check and confirm the same, Regards Wasim, closed |
FW: ctc | Dear Srujana
Please move below employee ctc.
7257
Best Regards
Annappa K. M.
Senior Manager - Human Resources (Total Rewards - Payroll)
M +91 9972270997 T +91 80 2237 8000
[cid:imagede495e.JPG@1054a24d.46a0d37a]<https://himatsingka.com>
Himatsingka Seide Limited
10/24 Kumara Krupa Road
High Grounds, Bangalore 560001, India
www.himatsingka.com<http://www.himatsingka.com>
| we moved the CTC details from the future to the fixed table. | Product | Service Request | null | Salary | null | null | null | Closed | Hi Pradeepa C T, As per your request, we moved the CTC details from the future to the fixed table. Please do the pay process and revert for any further clarifications. Regards, Srujana.M |
Form 16 Uploading | Dear Team,
Excel file and Merge Form 16 is ready for uploading, request to revert how to upload the same in system.
Thanks & Regards,
Dhanashree Sawant.
F& A Dept
[Description: GSLogo]
Kanjurmarg(E),Mumbai,India
*: +022 4138 5000 | Ext :5232
* IP Phone : 37119
| Not yet give update | Product | Service Request | null | Payroll Management | null | null | null | Closed | Dear Dhanashree
As discussed please paste all the Form 16 files in the below RDP server in Desktop.
RDP Server 10.50.224.23
Filepath Desktop
Please let us know once copy pasted based on that we will upload the same into the system.
Prakash. K.
Product Support Team.
[cid:image001.jpg@01D5F879.B99F6520]
Adrenalin eSystems Limited | An Intellect Group Company|
W: www.myadrenalin.com<http://www.myadrenalin.com/>
P: 044 - 39882345 Extn : 7424
|
Letter generation | Dear Preethi, As discussed, please share me the confirmation letters for the below employees. Ecode :
A02564
A02586 | provided the solution | Product | Service Request | null | Letter Request | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raveena Ramakrishnan, We will check the reported inactive employee's confirmation letter and update the status to you., Hi Raveena Ramakrishnan, Before creating the confirmation letter, the reported employees got inactivated in the application. We have activated the employee temporarily for a few minutes to create the confirmation letter in the application. Now the employee's confirmation got created and downloaded from your end. Post completion of the letter creation, we have again inactivated the employees from the backend. The same has been communicated to you over the call. Please check and confirm the same from your end. |
HRIS USER DUMP | Hello Alex, Please ADD the Gender Column in HRIS User Dump Report for one time. Only to User Deepak Garg Deepak Garg <garg.deepak@careinsurance.com> Report Name: HRIS User Dump Report Additional Detail:- Gender
EMPLOYEE_ID
FULLNAME
MAIL_ID
POSITION
LEVEL1_REPORTING_MANAGER_CODE
LEVEL1_REPORTING_MANAGER_NAME
LEVEL2_REPORTING_MANAGER_CODE
LEVEL2_REPORTING_MANAGER_NAME
DESIGNATION_NAME
DIVISION_NAME
EMPLOYEE_STATUS
DATE_OF_JOINING
COMPANY_NAME
FUNCTION_NAME
DIVISION_CODE
REGION
REGION_NAME
LOCATION_NAME
RELIEVEINGDATE | Column added to the Report. | Customization | Service Request | null | Employee Reports | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Siddarth Tyagi, We will check the feasibility to add the same and update you at the earliest Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Siddarth Tyagi, The Gender Column has been added to the Report. Thanks & Regards, Adrenalin Support 044-3024 7444 |
Time base AR raised post cuttoff date. | Hi, Employees are able to raise Time base AR post cutoff date. Please let us know if there is any configuration setting required to stop it. Request you to help us fix it up asap. Best regards, Pinkiiy Raval | issue | Customization | Patch Deployment | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vaishali Raut, We have initiated the session already. We will check the reported query and update the status. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Vaishali Raut, We identified the reported query as an issue in the product because the time based is not getting converted based on the end date configuration. We have fixed the same from our end and also you have tested. Hence closing this ticket. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Thank you so much Rumana |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.