subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3
values | cf_rca_type stringclasses 5
values | cf_module_name stringclasses 19
values | cf_sub_modules stringclasses 79
values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2
values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
Re: Just an update | Dear Team,
Client is using batch data upload to upload data of PMS, Shift & Movement modules. They are getting dead lock errors in below and client has ask to optimize the code so that less time will consume for entire data upload. I am attaching sample files which shared by client.
1) Shift Roster Upload
... | optimized procedures deployed | Product | Patch Deployment | null | null | null | null | null | Closed | Hi Sumant Ashok Mule, As discussed with you over the call, we will discuss this internally, and raise it with the internal team and share the updates with you soon. Regards, Adrenalin Support, Hi Sumant Ashok Mule, We have deployed the Indexes with reference to PMS. In generic, we also... |
RE: Education Details | Pls let me know once it is done.
Need to share data with management.
From: Jatinder Kumar Sharma
Sent: Tuesday, January 05, 2021 3:30 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Subject: Education Details
Hi Moosa,
Pls check seems 2-2 records are reflecting for educati... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, please refer the attached education details of a Sample E code : 94733, where two data are coming in the report. The employee has given different for the column name 'LEVEL', hence two rows of transactions are coming. Regards, Mohamed Moosa A Adrena... |
Can Not Generate "Employee Details Report 2667" from Log-in ID-2812 | Hi Concern, I am unable to generate the "Employee Details Report 2667" from my Log-in. My Log-in id is "2812". Thanks, Sandip Chanda 8585059226 | clarification provided | Customization | Clarification | null | Monthly Reports | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Adrenalin Support DeskAdrenalin Support Desk Hi Sandip Chanda, For the reported query, we will check why the... |
FW: Exit request of Dinesh Vaman Hojge 94714 Relationship Manager - Dealing has been accepted |
Below highlighted in yellow point need to remove from table.
Please do the needful.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.... | mail content changes | Product | Configuration | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, The reported mail content changes has done for the Record Resignation Approval for workflow in the Mail Content Builder form, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Goal Setting auto open | Pls extend the goal setting auto open date to till 15th Feb'2021
[cid:image001.png@01D6E509.B1C2AC40]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www... | PMS config | Product | Configuration | null | Goal Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, the PMS 2020 eligibility has been extended based on DOJ until 15-Feb-2021, please now check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Forms Pending for Approval - Make Offer Approval issue | Forms Pending for Approval - Make Offer Approval issue Approver - AYE3368 Candidate - Keshav | Data correction in WFS_OFFER_QUEUE table - Two records are there | Product | Data Correction | null | Offer Management | null | null | null | Closed | created_by: 2043044612466
time: 2021-01-07 07:02:25 UTC |
Bulk Data Upload - Leave Balance Adjustment | Bulk Data Upload - Leave Balance Adjustment | Bulk Data Upload - Leave Balance Adjustment | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | created_by: 2043044612466
time: 2021-01-07 07:00:02 UTC |
RE: Education Details | Hi Alex,
Please address as yesterday's new joiners details also showing twice.
[cid:image005.png@01D6E4DF.1FDA2BC0]
[cid:image006.png@01D6E4DF.1FDA2BC0]
From: Jatinder Kumar Sharma
Sent: Wednesday, January 06, 2021 12:12 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Subj... | duplicate transactions | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, The Education Details and Past Employment Details duplicate transactions has been cleaned up through the database. Please... |
Leave balance issue | Hi alex/Moosa,
Please check urgently as leave balance in front end and in report is different for many employees.
Pls check urgently.
[cid:image001.png@01D6E5EA.8F5468B0]
[cid:image002.png@01D6E5EA.8F5468B0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Li... | Leave Ledger transaction data issue | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, on our analyses, the Leave Balance is showing data is wrong, the Leave request is fine as per the database, hence we are working internally on the Leave Balance Report, we will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, ... |
FW: Emp ID - 85012 Attendance - Issue!! | Dear Team,
Please look into below issue, the forms are pending in the queue for approval.
But manager is not able to approve.
Regards
Sandeep
From: Ansuya Kar <ansuya.kar@exidelife.in>
Sent: 08 January 2021 10:19
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>; Rupesh A <rupesh.a@exidelife... | Data correction - Transaction is in queue due to Tempdb full | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sandeep Thungaturthy, We have shared the zoom and please join to check the issue in details. Join Zoom Meeting https://us02web.zoom.us/j/88591111526?pwd=aFh3TWdTVlk0S0l4YnF4T2Znai9Kdz09 Meeting ID: 885 9111 1526 Passcode: Zazk4k Regards, Iswarya.S, Hi Sandeep Thungaturthy, As discussed over call, at... |
Chnage Driver Salary to Driver Declaration | [image: image.png]
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It... | Data correction - CRS_MASTER_TABLE_VALUES_T | Product | Data Correction | null | Claims & Reimbursement | null | null | null | Closed | Hi Sargam Gupta, We will check the feasibility and update you. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have updated the "Driver Salary to Driver Declaration ". Please check. Regards, Iswarya.S Adrenalin Support |
Change effective dates to 1st Dec for below forms | [image: image.png]
[image: image.png]
Also change the below form name to 'VRME Only Official Use'
[image: image.png]
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained i... | Data correction | Product | Data Correction | null | Claims & Reimbursement | null | null | null | Closed | Hi Sargam Gupta, As per the request, we will check the feasibility and update you. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have updated the Effective date & claim name. Please check. Regards, Iswarya.S Adrenalin Support |
pl fix below form names | [image: image.png]
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It... | Data correction - ERM_APPROVALFORM_DETAILS | Product | Data Correction | null | Claims & Reimbursement | null | null | null | Closed | Hi Sargam Gupta, We will check the feasibility and if it is feasible we will update the form names. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have updated the Claims form names from backend. Please approve and check if there is any issue. Regards, Iswarya.S Adrenalin Support |
permanent and current address | Pls check seems some issue in permanent and current address.
Check employee dump report Vs front end contact details.
Employee_ID
FullName
Current_Contact_Address1
Current_Contact_Address2
Current_Contact_City
Current_Contact_State
Current_Contact_Country
Current_pincode
Permanent_contact_Ad... | address data issue | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, We are working on the reported address query over the VPN remote connectivity, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, the Permanent address issue has been rectified by updating the data thro... |
RE: permanent and current address | Pls update on this, address seems coming wrong for all employees.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religa... | address data issue | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, the Permanent address issue has been rectified by updating the data through the database, please check now and share us your feedback Regards, Mohamed Moosa A Adrenalin Help Desk |
RE: Leave balance issue | Pls update on this.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Pass... | Leave Ledger transaction data issue | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, on our analyses, the Leave Balance is showing data is wrong, the Leave request is fine as per the database, hence we are working internally on the Leave Balance Report, we will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk,... |
Need to update Notice Period. | Hi Concern, Please update the attached list of employees Notice Period in Adrenalin ASAP. Thanks, Sandip Chanda 8585059226 | We have updated the notice period for the reported employee from our end, | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will update the attached employee's notice period and confirmed from our end... |
Need to remove Resignation Letter Submission Date from the system. | Dear Concern,
Please remove the below mentioned employees Resignation Letter Submission Date from the system.
EMPLOYEE NUMBER
EMPLOYEE NAME
Resignation-Letter-Submission-Date
Relieving-Date
SEPARATION TYPE
13976
Shailendra Singh
01-Dec-20
01-Dec-20
ABSCOND... | attached employee's letter date removed | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10671, Hi Sandip Chanda, For the above query, We will remove the letter submission date and confirm from our ... |
Offer Letter for 'Loan Advisor-Distribution' with Aye Finance | In attached offer let, probation duration is going as incorrect. It shud be 3 months and system is taking as 6 months for all kinds of offer templates. Offer template used here is 'Offer_esic'. Pls check bookmark on page 2 and line 1 under 'Probationary Period'. | FN_OFFER_LETTER | Product | Service Request | null | Offer Management | null | null | null | Closed | created_by: 2043044612466
time: 2021-01-11 13:15:41 UTC |
: 1936579 | Dear Team,
Dear Team,
Vacancy code not reflecting in Heptagon application.
Details:
Department- Customer Services
Sub Department - Risk Management Unit
Designation -Senior Executive-Risk Management Unit
Grade - E2
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C795... | Clarification | Customization | Clarification | null | Employee Information | null | null | null | Closed | Dear Shishira,
I can see a small mistake in the department name in Heptagon.
Department name is shown as Customer Service" But in HRIS it is "Customer Services"
Request Heptagon team to add "s" to customer service department name.
Regards
Sandeep Thungaturthy
, Hi shishira, As discussed over call, Pl... |
Re: Facing error for lapse leave submission | Dear Iswarya
As discussed, pls close this.
On Fri, Jan 8, 2021 at 3:44 PM Palak Sodhi <palak.sodhi@ayefin.com> wrote:
> Pls allow for this month payroll cycle.
>
>
>
> *Thanks & Regards*
>
>
>
> *Palak Sodhi*
>
> HR Department
>
> Aye Finance Private Limited
>
> 8th Floor, Vipul Square
>
> Sush... | LMS_CUSTOM_VALIDATION | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sargam Gupta, As discussed over call, we will check the Leave configuration and update you. Regards, Iswarya.S, Hi Sargam Gupta, As discussed over call, the validation is added that the Employees cannot apply 'LCAL','LSCL' before 20-Dec-2020 Calendar. Please check with some transactions and update. ... |
FW: Certification Expiry Reminder Mail | Pls check.
From: Swaraj Kumar Acharjee
Sent: Monday, January 11, 2021 10:07 AM
To: Jatinder Kumar Sharma
Subject: FW: Certification Expiry Reminder Mail
Importance: High
FYI
Thanks & Regards,
Swaraj Kumar Acharjee
Manager – Training | North & West
Religare Broking Limited, 2nd Floor, Prius Global, A-3/4... | [REM_PIMS_CERTIFI_EXP_DATE_2614] | Customization | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, we have observed that in the Certification Details 2614 , the Emp:94707 does not map the SUBJECT, hence while the bookmark query execution, the query failed without the value and the reminder mail was triggered without data. Please refer the attached screenshot for th... |
Need info | Pls share list of employees who after raising their resignation have
applied RH and also got approved in the system.
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electro... | Data List | Product | Service Request | null | Timesheet Management | null | null | null | Closed | Hi Sargam Gupta, As per the request and discussed over call, we will check and update you the data. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have attached the data list of employees who after raising their resignation have applied RH and also got approved in the system. Regards, Is... |
FW: Withdrawal of resignation of Yash Gautam 94578 Executive - Delta on 12-Jan-2021 16:04 | Hi Moosa,
This email of resignation pullback did not trigger to Jaydeep - 94507
Pls check.
Regards
Jatinder Sharma
70094-81180
From: Jaydeep Singh
Sent: Tuesday, January 12, 2021 4:27 PM
To: Jatinder Kumar Sharma
Subject: FW: Withdrawal of resignation of Yash Gautam 94578 Executive - Delta on 12-Jan-... | clarification on resignation pullback mail | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, we have observed that for Emp:94578 , the Jaydeep Singh Facilitates under the Roles - Auth Sign and Role Addition, but the same is not mapped under the Resignation Pullback form in the Workflow Definition Master. Hence the mail was not triggered to Jaydeep, please ref... |
Unable to avail Mandatory leaves | Dear dhivya, As observed, ECN 15702, is unable to avail mandatory leave, as getting error as per leave configuration you have exceeded the leave application limit. Regards, Chaitali | exceeded the limit | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over the call, and showcased over the session, the leave has been availed for 202... |
L1 already inactive - pls check |
Employee_ID
FullName
First_Name
Level1_Reporting_Manager_Name
Level1_Reporting_Manager_Code
Level2_Reporting_Manager_Name
Level2_Reporting_Manager_Code
Remarks
46841
Ambika Pandey
Ambika
Neha Grover
15301
Vikas Sethi
1174
L1 is now inactive, still 2 employees mapped to her... | Customized L1 inactive update | Customization | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check and update you on the reported query. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses, we have observed and rectified the reported L1 changes through the database. Please check and share us your feedback. ... |
Error massage showing in Password change page. | Hi Concern, Below error is coming when employee try to change his password. So fix the issue ASAP. Thanks Sandip Chanda 8585059226 | password changed issue | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will check this issue and confirm from our end, Further if any ... |
ECN 104317 DOB History | As discussed please check the ECN 104317 DOB History. | same DOB | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over the call with Vishal, please provide us sometime, we are working on a priorit... |
Inactive AR transactions Mail | Attached the mail through which query was raised for reference. | inactive employees also included as part of the function designed by Indusind, while sending mails. | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | created_by: 2043044612466
time: 2021-01-12 08:04:48 UTC |
FW: Update Address | Pls check while approving blank permanent details are reflecting.
Regards
Jatinder Sharma
70094-81180
From: Nitin Dixit
Sent: Tuesday, January 12, 2021 1:04 PM
To: Jatinder Kumar Sharma
Subject: FW: Update Address
can you check this with backend seems some issues in address function.
Regards
Fro... | old contact details transaction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, we have observed that the employee has submitted a new contact details form where he has filled only the Contact Address, since the address columns are not mandatory the same has been submitted. Please check the same from your end and share us your feedback. Reg... |
Resignation details update - 63617 | As discussed over call, in addition to the Resignation date which was updated earlier the resignation type, reason , voluntary and comments need to be updated. Please find the attached script and update once the script is executed in production. | Data correction | Product | Data Correction | null | Separation Management | null | null | null | Closed | created_by: 2043044612466
time: 2021-01-12 06:43:05 UTC |
Contact Details | Hi Moosa,
Employee have raised contact details request for approval, and it is showing twice in approval flow of Nitin. If any contact details already raised and pending for approval, in that case employee should not able to raise the same until it is approved. pls check.
Also, transition pending for approval is ... | clarification | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we are analyzing on the reported query, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, the reported employee's contact details has been rejected from your end, we are unabl... |
pls remove below given fields for dummy code | Hi Moosa,
Pls remove below fields to be removed. And Attendance type to be changed as "NO".
Employee_ID
FullName
Birth_Date
Age_Of_Employee
ATTENDANCE_TYPE
Confirmation_Date
ConfirmationDueOn
Contract_Expiry_Date
PAN_No
D70018
Resign Info
3/5/1981
40
No
1/12/2021
1/12/... | employee data correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the below mentioned details has been removed for E Code:D70018 through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Name not coming in employee dump report. Pls check.
[c... |
Off Boarding Auto emails mapping | Hi Moosa,
Few of the auto emails need to map for below given IDs. Pls call me will guide you.
Employee_ID
FullName
Mail_ID
Auto emails to be mapped
Manage Role Player
D0008
Lwd Info
lwdinfo@religare.com
Resignation approved email,Resignation modify
Off Boarding IT
D70018
Resign In... | Resignation Workflow Cofig | Product | Configuration | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check and configure the workflow for the reported resignation query. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As discussed, based on your request, the mail flow has been configured as below for the mentioned ro... |
1937073 | Dear Team,
Issue: Unable to create the E-code for below candidates.
Heptagon got error from iHRIS. Please check it.
Candidate Name
Personal Email
E code
Mobile Number
Status
Remarks
Sakalabttula Kavita
kavitasaijyoti@gmail.com
90217
8825285883
E-code requested Queue
PERSONAL D... | Clarification | Customization | Data Correction | null | Employee Information | null | null | null | Closed | Hi shishira, As discussed over call, please send the data they are trying to insert for the candidates like city, Personal details(Address1), company value and education details to check in detail. Regards, Iswarya.S Adrenalin Support, Dear Team,
PFB
Candidate Name
Personal Email
E code
Mobile ... |
FW: Salary advance request has been approved by 33604 - Swapnil Munot | Pls check currently it is reflecting under ""93343 ^ Jitesh Sarvesh Singh". It must reflect in ruchi's-54964 workflow as well. Pls check.
Regards
Jatinder Sharma
70094-81180
From: Ruchi Vivek Garg
Sent: Tuesday, January 12, 2021 9:38 AM
To: Jatinder Kumar Sharma
Cc: Nitin Dixit
Subject: FW: Salary advan... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, we have observed that the Salary Advance Request of Emp:92570 has been approved at Level 1 by 33604 and at Level 2 by 54964, it got parallel approved for 93343 at Level 2, Now it is pending at Level 3 91131 for the approval. Please refer the attached screenshot for y... |
RE: Duplicate Cases in Resignation Tracker | Dear Daksha,
Please find the attached report for your reference.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> |
Ph : 044-3... | report shared as requested since client was unable to extract in front end, however we were able to extract it | Product | Configuration | null | Separation Management | null | null | null | Closed | Hi Adrenalin Support, As requested the report has been shared, please verify the same and let us know in case of any queries. Regards,, Hi Adrenalin Support, As requested the report has been shared, please verify the same and let us know in case of any queries. Regards,, Hi Adr... |
RE: LWD to update | Dear Daksha,
As requested, the LWD of the below 4 employees has been updated as 29th Mar 2021.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@... | updated based on request | Product | Data Correction | null | Employee Information | null | null | null | Closed | Thank you Dhivya for the quick support
Regards,
Daksha Walve
HR Operations
IndusInd Bank Ltd., One Indiabulls Centre,
841 Senapati Bapat Marg,
Elphinstone Road (W), Mumbai.
Tel : 022-71432097
, Dear Team, Thank you, since it is done, we are updating th... |
addresss issue | [cid:image001.png@01D6E9D5.64529D50]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that ste... | address correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, The reported address query for 38937 has been rectified through the database, please check the same from your end and share us y... |
RE: joining bonus not coming in offer letter - pls discuss | Pls confirm on this.
From: Jatinder Kumar Sharma
Sent: Thursday, December 24, 2020 2:33 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Cc: Sandil K <Sandil.k@myadrenalin.com> (Sandil.k@myadrenalin.com)
Subject: joining bonus not coming in offer letter - pls discuss
Also need t... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, For the reported Offer Letter Joining Bonus query, please share the Vacancy and Candidate details for further analyses on the same.... |
Candidate not available in Offer Management | Candidate Name - Sampriti Banerjee The said candidate is available in Vacancy dashboard, but not available in offer management offered status. Below is the log: EXEC EREC_TA_MAKEOFFER_LIST NULL,N'G',N'C133541' , '01-Jan-2021 00:00:00:000' , '13-Jan-2021 00:00:00:000',N'sampriti' This gives no record in DB ... | Candidate history | Product | Clarification | null | Offer Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, We will have a session and check on the query. Regards, Ramachandran J... |
need to create a new template | Replica of - REL-except RCL Other
Template name - REL-M
Ø Joining Bonus up to Rs. 1 Lac to be paid along with June 2021 salary with lock in period of 9 months more from the date of
Payment/Disbursement
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Br... | offer letter template creation | Product | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, based on your request, the New Offer Letter Template has been created in the Document Designer form and the same has been confirmed from your end. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls check and do the mapping if any.
, Hi Jatinder, For the newly... |
RE: Off Boarding Auto emails mapping |
Employee_ID
FullName
Mail_ID
Auto emails to be mapped
Manage Role Player
D0008
Lwd Info
lwdinfo@religare.com<mailto:lwdinfo@religare.com>
Resignation approved email,Resignation modify
Off Boarding IT
D70018
Resign Info
resigninfo@religare.com<mailto:resigninfo@religare.com>
Resi... | Resignation Workflow Config | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, based on your request, the mail flow has been configured as below for the mentioned role players in the Workflow Definition Master form. Off Boarding IT - Resignation L3 Approval Mail , Resignation Modification Intimation Mail Off Boarding IT 1 - Resignation Intimatio... |
Fwd: Offer Revision cases : Probation period correction | As discussed with Dhivya, pls help in getting offer letters revised by end
of day today. Also share current probation duration for all positions so
that we can also cross check from our end before you start generating.
Pls share the offer letters with us after generation. Speak to me in case
of any query.
----... | Doc_Update_Letter | Product | Service Request | null | Offer Management | null | null | null | Closed | Hi Sargam Gupta, As per the request, we have attached the Probation months for all the positions in the application. Please check and confirm. Regards, Iswarya.S, Dhivya/Iswarya
Pls correct probation months as 3 for attached positions.
On Wed, Jan 13, 2021 at 12:03 PM Sargam Gupta <sargam.gupta@ayefin.co... |
Negative Leave Balance | As per the discussion over the call with Mr. Vishal, unable to apply leave for an employee with 12 days of balance as it is showing Negative balance not allowed. Post analysis we observed that the holiday declared for a day has been made inactive and application was calculating leave for that date also. | holiday was made inactive | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | created_by: 2043044612466
time: 2021-01-13 05:50:29 UTC |
Ticket # 1937869 | Dear Team,
Please Find the below screenshot, RM is getting the below error while approving the probation. Please suggest
[Description: cid:image002.png@01D6E818.85140830]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T... | InQueue deletion | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | Hi shishira, We have shared the connection we will check the below Internal system error and update you. Regards, Iswarya.S Adrenalin Support, Hi shishira, Tried to reach you over call, Please share the Application general log file on 11-Jan-2021 12:49 P.M so that we can check the error in detail. Re... |
RE: 107579 - Rehire Flag 'Y' | Dear Suraj,
As requested, we have updated the Flag.
Henceforth request you to please loop in the email id 'ask.adrenalin@myadrenalin.com' while you are sharing queries with me.
Note : Also if feasible please share the old employee no to update.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th... | updation through back end | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Suraj, As requested, we have updated the Flag. Henceforth request you to please loop in the email id ‘ask.adrenalin@myadrenalin.com’ while you are sharing queries with me. Note : Also if feasible please share the old employee no to update. Regards, Adrenalin Support, Dear Dhivya,
... |
Certificates mapping | Pls check the mapping. These forms must trigger to Nitin for approval.
[cid:image001.png@01D6EA6C.41A6B420]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | ht... | Certification Details - Workflow Reconfiguration and approved change | Customization | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, post analyses we have observed that as per defined workflow for Certification Details form, if the Certification Name is IRDA... |
Resigantion Reason Need to change | Hi Moosa,
Request you to kindly make the separation changes as mentioned below for employee -59666
Emp_staffID
Employee_Name
Resignation_status_L1
Resignation_status_L2
Separation_Type_L1
Separation_Type_L2
Reason_L1
Reason_L2
Resignation_Type_L1
Resignation_Type_L2
59666
Navin Ge... | Resignation details correction | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, we will check on the resignation details and update you the status. Regards, Mohamed Moosa A Adrenalin Help DesK, Hi Jatinder Kumar Sharma, For Emp: 59666, the Resignation details has been updated as per your request through the database. Since the r... |
RE: Photo upload on HRIS | Pls update us on this.
Regards
Jatinder Sharma
70094-81180
From: Deepak Kumar
Sent: Tuesday, January 12, 2021 1:02 PM
To: Mohamed Moosa A
Cc: Jatinder Kumar Sharma; Alexander Chandran
Subject: RE: Photo upload on HRIS
Hi Moosa,
PFA 10 sample photos for your reference in below required format reque... | photo upload | Product | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, Regret for the delay, we are checking the bulk photo upload over through the servers, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, The shared My photo of the employees has been uploaded in the application, ... |
Pls make VRME form editable for Aye1604 | This employee has by mistake submitted his VRME claims and wants to edit it
back. Pls make it editable.
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communicati... | Clarification | Product | Clarification | null | Claims & Reimbursement | null | null | null | Closed | Hi Sargam Gupta, As discussed over call, please reject the claim from approver end and please raise a new claim. Regards, Iswarya.S |
Date format need to correct | Hi Moosa,
Please look in to it and update the correct date format in report "Salary Advance Report".
Field name - DATE_OF_JOINING, PAYROLL FINAL APPROVAL DATE
[cid:image001.png@01D6EB4F.9A894740]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Fl... | iReporter column format correction | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, The data format has been corrected for SALARY ADVANCE REPORT through the database with Code level changes. Please check the same from your end and share us your feedback. View Name: Adrenalin_SalAdvance_FormView Regards, Mohamed Moosa A Adrenalin Help Desk |
Approved leave record is not reflected in Attendance Calendar. | Hi Concern, Below mentioned employees applied his leave for 04-Jan-21 and 05-Jan-21 and same has been approved on 31-Dec-20. But till now it's reflect RED colour in the Attendance Calendar. Note: This type of issues face all employees who has applied and approved their Jan.21's leave. So please fix the issue i... | leave issue | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We have understood the employee leave raised but the attendance calendar s... |
Fwd: FW: Termination of Services - Aditya Dev Pandey - AYE4734 | Pls delete all attendance for Aye 4734 from 6th Dec 2020 onwards
---------- Forwarded message ---------
From: Govind Mishra <govind.mishra@ayefin.com>
Date: Fri, Jan 8, 2021 at 6:01 PM
Subject: Re: FW: Termination of Services - Aditya Dev Pandey - AYE4734
To: Rameshwar Sharma <rameshwar.sharma@ayefin.com>, Sarga... | Data correction | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sargam Gupta, As per the request, the attendance records of Aye 4734 from 6th Dec 2020 onwards are deleted on priority. Please check. Regards, Iswarya.S |
RE: Off Boarding Auto emails mapping | Also pls remove the date of birth for below dummy codes.
Employee_ID
FullName
Birth_Date
Age_Of_Employee
D0000
Rsl- Online Client
2-Apr-81
40
Employee_ID
FullName
Birth_Date
Age_Of_Employee
T0021
Operation E Filing Hr
11/18/1999
22
From: Jatinder Kumar Sharma... | DOB Correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the DOB of the below mentioned employees has been removed through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Recruitment Report | Hi Vijay ,
Please help me to get the report on how many employees are hired through
the Recruitment module from Adrenalin.
Thanks & Regards,
Sangeeta Mukherjee |HR Departmen*t*
*Arohan Financial Services Limited*
*Registered Office:* PTI Building, 4th Floor, DP Block, DP-9, Sector-V,
Salt Lake, Kolkata - 7... | share the report name | Product | Clarification | null | null | null | null | null | Closed | Hi Sangeeta Mukherjee, As per request, We will share the report name from our end as soon as possible, Further if any clarification please let me know. Regards, vijayakumar k, Hi Sangeeta Mukherjee, For the above query, please check the "Recruitment - Manager Data" Report to hired all employee's d... |
Rehire Flag Updation - ECN 107414 | Dear Dhivya,
Request you to update rehire flag as 'Y' for ECN 107414.
Regards,
Suraj Kadam
HR Operations
*****************************************************************************
This Email and files transmitted are confidential and intended solely for
the use of the in... | rehired yes updation | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Suraj, We have shared the scripts for execution to the IT team, post execution, we will share the updates with you at the earliest. Regards, Adrenalin Support, Hi Suraj, The changes has been updated. Please verify and le us know in case of any queries. Regards, Adrenalin Sup... |
form Move |
Pls move this employees resignation form to 94631 - Praveen Kumar Srivastava
[cid:image001.png@01D6EDCC.F2B02630]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-811... | resignation approval change request | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the resignation of 54294 has been moved to 94631 for the approval, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Cyclic Reference | Hi Moosa,
Please change the reporting. I am getting Cyclic reference for my reporting.
[cid:image001.png@01D6EDC3.D35DBDF0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | ... | Reporting changes (chhange request) | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, for 90995, the L1 and L2 has been updated as below through the database. Please check the same from your end and share us your feedback. L1--91236 L2 --91131 Regards, Mohamed Moosa A Adrenalin Help Desk |
RE: Lapsable Leave Deduction Issue - Aye3379 | Pls check why 2 leaves are deducted from 4th Jan to 4th Jan for Aye3379 when
it's only one leave.
From: Palak.Sodhi <palak.sodhi@ayefin.com>
Sent: 18 January 2021 16:15
To: 'Sargam Gupta' <sargam.gupta@ayefin.com>
Cc: 'Shyam Panday' <shyam.panday@ayefin.com>; 'Govind Kumar Mishra'
<govind.mishra@ayefin.co... | Leave Configuration - LSCL | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sargam Gupta, As discussed over call, the Leave configuration for LSCL is wrongly configured from your end that in "Consider Validation" tab in Consider If Yes: - It should be "Only Leave days" but is configured as "Leave Day + one day of Weekly off". So it deducted the 03-Jan-2021(Sunday) which is a weekly... |
Bank Details Remove | Hi Moosa,
Please remove ICICI bank details for below employee. will share few more cases in some times.
EMPLOYEE_STAFFID
ACCOUNT_HOLDER_NAME
NAME_AS_PER_BANK
BANK_NAME
EMPLOYEE_BANK_ACCOUNT_NO
COMPANY_NAME
ACCOUNT_TYPE
IS_SALARY_ACCOUNT
IFS_NO
EMP_MODIFIEDON
91760
Javed .
Javed... | bank details cleanup(change request) | Product | Data Correction | null | Employee Information | null | null | null | Closed | Dear Jatinder, As discussed, we are facing VPN connectivity issue, the same has been informed to you and your internal team, we will check and update you once we got connected to servers. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As per your request, the below mentioned bank det... |
Admin Clearance | Hi Moosa,
Pls update the status for Admin clearance as "Not completed" for below employees.
94275
Bhatt Gokulesh Kamleshbhai
94702
Nitin Kumar
94537
Ravi Kapoor
94762
94647
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2... | activity clearance status update (change request) | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, for the mentioned employees, the Admin Clearance has been updated as NOT COMPLETED through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
FW: Rohit Ghatora // Error | Need help
Regards,
Suraj Kadam
HR Operations
From: indresh kumar [mailto:indresh.kumar@indusind.com]
Sent: 16 January 2021 10:33
To: 'Suraj Kadam'
Subject: Rohit Ghatora // Error
Dear Suraj,
As discussed, pls help and resolve the below error while processing... | we computed by getting latest template | Customization | Configuration | null | Offer Management | null | null | null | Closed | Dear Team, Sumant from our team is working on this query, we will resolve the same and share our updates with you at the earliest. Regards, Adrenalin Support, Hi Suraj, The query has been resolved by fetching the Get Latest template. Request you to please verify the same from your end. ... |
Wrong Leave Days Calculating. | Hi Concern, This is to inform you that Leave days is calculating wrong in Leave request form. Please look into this matter and fix the issue ASAP. Thanks Sandip Chanda 8585059226 | leave clarification | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We have understood the reported employee leave balance showing mismatchHenc... |
RE: joining bonus not coming in offer letter - pls discuss | Pls update.
Regards
Jatinder Sharma
70094-81180
From: Jatinder Kumar Sharma
Sent: Wednesday, January 13, 2021 4:21 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Cc: Sandil K <Sandil.k@myadrenalin.com> (Sandil.k@myadrenalin.com)
Subject: RE: joining bonus not coming in... | clarification | Product | Clarification | null | Offer Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed over the phone, the Joining Bonus Bookmark data has been already configured in the letter template, hence please create test case vacancy and let us know , we will test the joining bonus data for a dummy case over the session. Regards, Mohamed Moosa A Adrenalin Help ... |
RE: || HRNS Issue || | Dear Team
Pls fix this issue.
Regards,
Sargam
From: hr operations <hroperations2@ayefin.com>
Sent: 18 January 2021 23:43
To: Sargam Gupta <sargam.gupta@ayefin.com>
Cc: Palak sodhi <palak.sodhi@ayefin.com>
Subject: || HRNS Issue ||
Dear Ma'am,
Please look into this.
One e... | Data Problem in queue - PIMS queue | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Sargam Gupta, We will check the below employees - Aye5956 issue in the contact details form and update you. Regards, Iswarya.S, Hi Sargam Gupta, Post Analysis in Backend, there is a transaction raised by - AYE1765 for the Employee - Aye5956 for Contact details for raised on - 2021-01-13 12:37:26.000. ... |
FW: User Created | Hi Moosa,
Pls check as email ID for below employee is removed from HRIS. pls check and share the RCA.
1472
Ramel Thakur
1-Sep-05
Regards
Jatinder Sharma
70094-81180
From: Kamal Pandey
Sent: Tuesday, January 19, 2021 10:32 AM
To: Jatinder Kumar Sharma
Cc: RBL DCOPS; Nitin Dixit; Shailend... | clarification | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, we have observed that for Emp: 1472 the Contact Details form has been submitted where Mail ID of the old existing record (2011-09-26 10:49:06.403) was found to be NULL value and the same was updated to new record (2021-01-04 10:17:05.893) and from the contact details data ha... |
FW: Not able to add profile in HRIS_Ram Autar | Not able to find in resume bank. Pls check.
Regards
Jatinder Sharma
70094-81180
From: Payel Barat
Sent: Wednesday, January 20, 2021 4:57 PM
To: Jatinder Kumar Sharma
Cc: Tanmoy Bhadri; Nitin Dixit
Subject: Not able to add profile in HRIS_Ram Autar
Importance: High
Hi Jatinder,
Not able to add pr... | resume details clean up | Product | Data Correction | null | Resume Parser | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, we will check and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Pls check bit urgent.
, Hi Jatinder Kumar Sharma, As discussed, the candidate Ram Autar data has been removed through the database, please check the same from yo... |
FW: Submitting Postcard photo | Pls change the location for - 90356, location code - 8359
No need to change cost center.
[Description: cid:image004.jpg@01D6EF53.D0008F70]
From: Deepak Kumar
Sent: Wednesday, January 20, 2021 5:44 PM
To: Jatinder Kumar Sharma
Cc: Nitin Dixit
Subject: RE: Submitting Postcard photo
hi Jatinder,
Reflect... | location change request | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the location for 90356 has been updated as '8359-Chennai RO' through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
FW: Employee Details Change Request | Pls check I had filled my education details.
From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com]
Sent: Wednesday, January 20, 2021 5:18 PM
To: Jatinder Kumar Sharma
Subject: Employee Details Change Request
Importance: High
Hi,
Your personal information is pending for your action kind... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the below reported query, we will check and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses, we have observed that the education details data was not found for you, hence the reminder mail has been t... |
Error massage showing in Attendance Sign-in tab in mobile application. | Hi Concern, Below error massage is coming in Attendance Sign-in tab in mobile application. Thanks, Sandip Chanda 8585059226 | update the latest version the issue is resolved | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As discussed over the call. We will check this issue and confirm from our end ... |
Re: unable to attendence of 31st dec | Dear Iswarya
Pls fix and suggest the solution.
On Wed, Jan 20, 2021 at 11:16 AM Mithilesh Shukla <
mithilesh.shukla@ayefin.com> wrote:
> Dear Team,
>
>
>
> Kindly look into the attendance issue.
>
>
>
> Regards,
>
> Mithilesh Shukla !! Customer Service!!
> Mobile : +918826991586
> www.ayefin.com
... | Clarification | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sargam Gupta, As discussed over call, while checking the Attendance regularization raised for Aye0298 Md Noor got submitted for 31-Dec-2020 and it is pending with the reporting manager - Aye5166 for approval. Please check and confirm. Regards, Iswarya.S |
FW: Exit request of Piyush Jaiswal 94742 Executive has been accepted | 4 cases not reflecing at final closure form. Pls check.
Regards
Jatinder Sharma
70094-81180
From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com]
Sent: Tuesday, January 19, 2021 11:39 AM
To: Jatinder Kumar Sharma
Subject: Exit request of Piyush Jaiswal 94742 Executive has been accept... | clarification | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, the reported query has been handled from your end, based on your confirmation, updating the ticket status as pending customer. Regards, Mohamed Moosa A Adrenalin Help Desk |
Workflows to be moved to the respective approvers as per the shared list | Workflows to be moved to the respective approvers as per the shared list. Attached the mail for reference. | transactions moved to the shared approver list | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | created_by: 2043044612466
time: 2021-01-20 04:53:30 UTC |
DOJ Updation | Ticket raised for DOJ Updation. Attached the mail for reference. | DOJ updated as requested | Product | Data Correction | null | Employee Information | null | null | null | Closed | created_by: 2043044612466
time: 2021-01-20 04:51:51 UTC |
Need to send auto emails to employees who have not updated their emergency contact details. | Need to send auto emails to employees who have not updated their emergency contact details.
Pls discuss.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://... | Emergency Contact form mail reminder based on Contact details table | Customization | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check the feasibility on the Emergency Contact Details form reminder and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls check and confirm this is bit urgent to do.
Regards
Jatinder Sharma
70094-81180
, Hi Jatinder, As di... |
FW: HRIS attendance on Internet - for Surat branch | pls add.
Regards
Jatinder Sharma
70094-81180
From: Anoop Kumar
Sent: Thursday, January 21, 2021 10:51 AM
To: Jatinder Kumar Sharma
Cc: Nitin Dixit; Shailender Verma; Vinay Sharma; Sanjay Kumar Raina; Sunil Gautam
Subject: RE: HRIS attendance on Internet - for Surat branch
Hi Jatinder,
Please add n... | IP master update | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, please provide the IP address in IP From address and IP To address format to update the same in the system. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls call.
Regards
Jatinder Sharma
70094-81180
, [CAUTION: This email originated from ... |
FW: Unable to upload the resume on HRIS | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls remove old profile from resume bank as we are not able to add profile.
Ankush Vasantrao Jadhav
Mobile Number - 7774869246
Regards
Jatinder S... | candidate details clean up (change request) | Product | Data Correction | null | New Hire On-Boarding | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the reported candidate details has been cleaned up through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
RE: EMAIL ID UPLOAD ERROR | Dear Team,
Please support us to update the attached email address in Pulse.
Rinoy Sebastian, Project Manager - Information Technology
IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri
(E), Mumbai - 400093
' 02242038111 ' +91-7738050714 * <mailto:rinoy.sebastian@indu... | since data is available in history it didnt get updated | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Rinoy Sebastin, Please provide us few minutes, we will do the needful and share the updates with you. Regards, Adrenalin Support, Dear Team,
Request you to please verify the data now and let us know in case of any discrepancies.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06... |
FW: Leave Request not appearing in approver queue - Siddesha Kumar (69147) | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Iswarya,
Similar issue of attendance was approved, but the same is not update din the system.
Regards,
Sandeep Thungaturthy
Please help me ... | Inqueue deletion & Reprocess query | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sandeep Thungaturthy, We will share the zoom link to check the Employee - 69147 issue in Leave Approval in detail. Regards, Iswarya.S, Hi Sandeep Thungaturthy, As discussed over call, attached the script for transactions that are in queue with the Error tempdb is full. Please execute and check in the ... |
pls remove ICICI bank details | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls remove ICICI bank details.
EMPLOYEE_STAFFID
ACCOUNT_HOLDER_NAME
NAME_AS_PER_BANK
BANK_NAME
EMPLOYEE_BANK_ACCOUNT_NO
COMPANY_NAME
... | bank details cleanup - change req | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the mentioned bank details has been cleaned up through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Welcome Email and Nomination Details Email | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Moosa,
Currently welcome and nomination scheme details email content is going over the email body.
Please check the feasibility that we want att... | clarification | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, Please check and share the sample mail triggered for the further analyses. Regards, Mohamed Moosa A Adrenalin Support, Pls review if we can do it with latest auto emails.
Need to add attachment.
, Hi Jatinder Kumar Sharma, As discussed over the phone, please check and share us th... |
Welcome Email Did not trigger to below new joiner | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Moosa,
Could you please check as below new joiner joined us on 18th Jan'21 and on 19th Jan'21 around 9am welcome email should trigger to him, howeve... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check on mail query and update you the status. Regards, Mohamed Moosa A Adrenalin Support, I am on leave today with limited access to emails,There would be delay in response.
For any urgent issue, pls call me.
Regards
Nitin Dixit
, Hi Jatinder Kumar Sh... |
Re: Clearance Status need to change - Aye1228 & Aye4193 | [EXTERNAL EMAIL] DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.
Iswarya, pls update and confirm.
On Thu, Jan 21, 2021 at 6:17 PM HR Operations <hroperations@ayefin.com>
wrote:
> Dear Ma’am,
>
>
>
> Kindly change the activity clearance status of below mentio... | Data Correction | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Sargam Gupta, As per the request, we have updated the activity clearance status of below mentioned employees from Not Completed to Completed. Please check and confirm. Regards, Iswarya.S |
Mail not Generated ECN 1941. | Employee has raise Mandatory leave but not received the corresponding mail from Pulse
.Please check on priority. ECN 1941. | mail dropped from logs | Customization | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, Please provide us few minutes, we will analyze the data from our end and share the updates w... |
FW: Certification Expiry Reminder Mail | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
In each email 2 records are coming pls check.
Regards
Jatinder Sharma
70094-81180
From: humanresourcecm@religare.com [mailto:humanresourcecm@r... | personal employees details of the employees has been updated through the Candidate Portal and Recruitment process, hence the certification details are updated twice | Customization | Data Correction | null | New Hire On-Boarding | null | null | null | Closed | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, On our analyses, we have observed that the personal employees details of the employees has been updated through the Candidate Portal an... |
Fwd: Need Deviation Approval for DOJ Changes | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Team, pls make DoJ changes from backend.
---------- Forwarded message ---------
From: Palak.Sodhi <palak.sodhi@ayefin.com>
Date: Mon, Jan 25, 2021 at... | Data correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sargam Gupta, We will check the feasibility and update the below DOJ of the employees in the Application. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, we have updated the DOJ for the below employees. Please check and confirm. Regards, Iswarya.S Adrenalin Support |
Bank Details - Remove | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Request you to remove his old bank details of ICICI Bank of Iswar Gaud (91607).
Regards
Jatinder Sharma
70094-81180
This message (includin... | bank details cleanup (change request) | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the bank details of the mentioned employee has been cleaned up through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Goal Setting not Initiated | Dear Dhivya, As discussed, please find below , wherein employee is unable to proceed with Goal Setting. ECN : 52309 Kindly assist with the disconnect here. Thanks and Regards, Chaitali | report need to be verified, ou not mapped | Product | Configuration | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed with you, request you to please verify the Review Details form and Employee E... |
Document upload disable in record resignation | Request you to disable document upload option in record resignation form. | Document upload can not be removed | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Swati Tendulkar, As discussed, we will check and confirm on the feasibility to remove the Document Upload... |
FW: Confimation Date - Yogesh Kumar | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Request you to provide the script for getting the same changed for the query in trail mail.
Regards,
Sandeep Thungaturthy
From: Ashim... | manual changes as requested | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sandeep Thungaturthy, Attached the query to update the Confirmation Due on as 8th Jan 2021 for the below mentioned employee. Please execute the same, verify and let us know in case of any queries. Note : Please take the required backup before execution of scripts Regards, Adrenalin Support |
Submit Button Not Coming in "Contact Details" | Hi Concern, This is to inform you that submit button not coming in "Contact Details" Forms. This issue face maximum employee. Thanks Sandip Chanda 8585059226 | data correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets?page=1, Hi Sandip Chanda, For the below query, We have understood contact details form submit button not en... |
Activate your account at Freshdesk Support Portal |
Hello Adrenalin eSystems LTD, A new account has been created for you in our Freshdesk Support Portal. To get started with using our Support Portal, you will have to activate your account.
Activation lets you participate in our Forums, browse our Knowledge Base and view and respond to your tickets. _______... | Additional License purchase of Fresh Desk | Product | Service Request | null | null | null | null | null | Closed | null |
Freshdesk Invoice | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
*********************************
HELLO RAVICHANDRAN KANNIAPPAN
,
*********************************
Greetings from Freshworks!
Please find the ... | Additional License for Fresh Desk. | Product | Service Request | null | null | null | null | null | Closed | Hey Adrenalin, We have marked your ticket as Resolved. Please check your ticket. Your Ticket details : Ticket Title : Ticket [10868] has been posted- Freshdesk Invoice Ticket URL: https://support.freshdesk.com/helpdesk/tickets/8205879 If you think the problem is not resolved, please reply to this em... |
Duplicates Employee coming in "Employee Details Report 2667" | Hi Concern, This is to inform you that below mentioned employee coming two times in "Employee Details Report 2667". But it should not be come.
EMPLOYEE NUMBER
EMPLOYEE NAME
CURRENT DESIGNATION
13410
Nasiruddin Sk
Executive Assistant I
13410
Nasiruddin Sk
Execut... | duplicate entries | Customization | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will check this duplicate issue and confirm from our end Regar... |
Employee Not Coming in Salary Register. | Hi Concern, Below mentioned employees are not coming in "Current Month Salary Register 2667".
EMPLOYEE NUMBER
EMPLOYEE NAME
CURRENT DESIGNATION
15426
Himanshu Acharya
Executive Assistant I
15429
Abhishek Acharya
Executive Assistant II
15802
Biswaji... | attached employee's are salary hold | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, For the below query, We have checked the mentioned employee's salary is on hold, Kin... |
FnF Settlement | Dear Team, Kindly open the confirm settlement of the below mentioned employee. The settlement done on 25th Nov 2020.
Emp No
Emp Name
06467
Ariful Molla
Regards Abhishek Jhunjhunwala 8240332855 | reopen settlement | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, As per request, we will check this concern and confirm from our end. Regards, v... |
FW: Multiple Selection in Fixed Asset Clearance | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Moosa,
Please check if we can enabled check box in clearance approval form so that clearance owner can approve requests in one go.
Regards
Jat... | clarification | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As communicated over the phone, since for the Activity Clearance approval requires Status and Comments data for all the clearances, it is not feasible to approve the multiple clearance at once. The same has been confirmed from your end. Regards, Mohamed Moosa A Adrenalin ... |
Wrong Details capture in "Employee Details Report 2667" | Hi Concern, Below mentioned employee has join on 26-Nov-20 and same has been updated in "Employee Absconding 2667" form. but till now in "Employee Details Report 2667" it's showing Absconded. But it should not be. Thanks, Sandip Chanda 8585059226 | Employee details report add column | Customization | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10862, Hi Sandip Chanda, For the below query, We will check this employee details report and confirm from ... |
Contact Details can not approve | Hi Concern, Please find the below issue and Fix it ASAP. | We have analyzed contact details data stuck in inactive actor bucket, So the front end based data showing is pending approval. Hence we have rectified the issue from our end | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We will check this contact detail issue and confirm from our end. Reg... |
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