Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Norwegian | Copenhagen to Budapest, delayed by 45 mins I fly with Norwegian around 6-7 times a year, and never depart without delay. It is becoming a little bit irritating. I always thought of them as a better option over Ryanair, but I am not sure anymore. | 1 |
Grupo AirFrance-KLM | Copenhagen to Buenos Aires via Paris CDG. My Lufthansa Business Class flight from CPH was delayed, so they transferred me to Air France, so I could still make a flight to Buenos Aires. Of course, Air France was paid by Lufthansa for this. Now Air France says they will not award me mileage points because I originally booked on Lufthansa. So Air France claims that Lufthansa should award me miles! | 1 |
EasyJet | Copenhagen to Denmark. Overbooked, delayed, and forced passengers to hand in hand luggage to be added to hold. Instead of arriving with enough time for public transport, the delay took us past findings reasonable transportation home. Cabin team have no consideration. | 1 |
SAS | Copenhagen to Dublin. I was flying solo for the first time with my four month old son. When I arrived at the SAS desk, I was informed that I could not take my buggy through to the gate, as per Copenhagen airport policy, and had to leave this in “odd luggage†before going through security. I asked if I could check in my carry on bag considering the weight I was going to have to carry on my own through the airport but SAS advised a fee of 70e to check in my bag. The strollers were insufficient to carry such a small baby and two hand bags. They had no space for storage and were very lightweight. They kept “flipping†backwards if I tried to attach the nappy bag to the handles of the buggy. The journey through the airport caused a lot of discomfort and back pain by the time I arrived at my gate. I was really surprised and disappointed at the lack of support for mothers traveling alone. | 3 |
EasyJet | Copenhagen to Edinburgh. EasyJet is easily the worst airline I have ever flown on. I suppose they are cheap and you get exactly what you pay for. I have flown on 5 flights with them, 4 of which have been delayed with little to no warning or explanation. It’s exceedingly unreliable. If you book on this airline be prepared to arrive at least 2 hours after your scheduled arrival. I will never fly with them again. | 1 |
Norwegian | Copenhagen to Fort Lauderdale via Gatwick. Lost my luggage for 4 days, no compensation despite multiple requests. Charged extra for regular luggage check in and extra if carry on is over 10 kilos. They do measure. Luggage came to 150$ dollars both ways total. No food offered free onboard, but can be purchased ahead of flight. I tried it and neither my neighbor nor I liked it (main meal only, I didn't try any snacks). I will never again fly with them unless it's short, direct and without luggage. | 1 |
Norwegian | Copenhagen to Fort Lauderdale with the Dreamliner to get a direct flight to Florida. Perfect airplane with really high comfort and I was just as rested as would normally be flying business. Check-in in Copenhagen was smooth and pleasant even without my normal privileges as a K1 member of United. But here the good part of the story ends. The advertising says free wi-fi onboard but the only thing I got was some "no sir sorry sir" from a crew who barely spoke English and were constantly talking between each other. The food was pretty bland and I had to ask for my pre-paid food several times before I got it - I did wait another 45 min than my son - not so nice. Barely any water during the flight which should be complementary on any long haul flights but not here. Landing in Fort Lauderdale was a disaster and even after the long wait in immigration there where no luggage and none from Norwegian to help. Never will I fly with Norwegian and despite the comfort of non stop I would rather spend 4 hours waiting in Dulles and that says a lot! | 2 |
Norwegian | Copenhagen to Ft Lauderdale. On flight back home from Copenhagen on November 4, 2018, I had to pay $92.10 for my carry on bag. According to the attendant at the gate and ready to board, I was only allowed to bring on two hands bags to the plane. I was carrying my purse (small), my small carry on luggage and the shopping bag from my duty free purchase, so according to her this was considered hand luggage as well. Never in all the airlines I have flown before ( and it’s been many) have they considered my duty free bag as a carry on. Therefore she made me checked in my carry on luggage and pay 92.10. Mind you they do not advised you of this at the check in counter, but waited until I was at the gate to tell me and off course charge this outrageous amount. If I would have known, I would have not purchased a thing. According to one of the attendants there was plenty of room in this flight. They even charge you for headphones. Norwegian, advise your customer at check in that you are only allowed to bring two bags on the plane, and that the duty free shopping bag, no matter how small, will be considered a hand luggage. As for me and my family and friends will not fly Norwegian ever again. | 1 |
Norwegian | Copenhagen to Gatwick. Our flight was delayed by 4 hours. The only communication I received was 2 text messages with approximate departure time. When arrived to the airport there was no a single representative of the airline to explain what was happening with the flight. In the text message they sent they asked to arrive to the airport at the original time and go straight to gate C36. You have to go through passport control and there is no way out. In that area there was no one to talk to passengers and explain what was going on. The flight kept being delayed and the only way to know it was to go online and see that there were new times. There was no information at the airport on the screen. They offered meal voucher but there was no one giving those vouchers out. They kept claiming via chat on Facebook this was due to the weather but other flights were going to either Heathrow or Gatwick. | 1 |
Grupo AirFrance-KLM | Copenhagen to Glasgow via Amsterdam. The worst customer service experience of my life belongs to KLM & City Bags. Nevertake a KLM 40 minute transfer through Amsterdam. You might make your flight but if your bags don't you won't see them for days, you'll spend hours on hold waiting to find out nothing and nobody will at any point initiate contact with you. After 5 days of utter incompetence and total indifference from both KLM & City Bags I called the Police. I asked if I could report them stolen, get an incident number and claim my insurance. They called a contact at Glasgow Airport and 20 minutes later I was given the location of the courier and collected the bags myself. I raised a complaint directly with KLM which was closed automatically because the bags were with the courier. They completely abdicated all responsibility and should be held to account for using such a shambolic courier service. | 1 |
Norwegian | Copenhagen to Helsinki. Flight quite normal. They said that the flight was express flight which had some restrictions in service procedures. According to their onboard magazine it was not in definition of express flight. Only announcements from cockpit were in Swedish. All other announcements in English and Finnish. Norwegian should lso consider to use Swedish especially on flights to Finland, after all it's also the second official language of Finland. | 2 |
SAS | Copenhagen to Helsinki. No delay, seat distance on the A320 airplane is fine. (I am 185cm tall). Free water, coffee and tea served inside EU flights. The tariff of SAS allow booking one way flights at good rates, this is a plus. New WIFI on board works fine. | 9 |
SAS | Copenhagen to Hong Kong. I find the drink rules ridiculous. One free non-alcoholic drink, the second (or first alcoholic drink) to be paid for. An 11-hour flight doesn't pass the bar for good service in my book. I am not an alcoholic and drank my free drink only but prefer some red to send me to sleep. The staff were friendly. The only complaint there is that the complementary non-alcoholic drink was served about 30 mins before the meal. The meal, however, included a water bottle - and I don't mind water. The meals were very good for being economy class. The seats were pretty average, which most economy seats are. 6.2 and you are feeling it afterwards. No better or worse than most other operators. My main grief was the drinks, and yeah, no nuts with the pre-dinner drinks (as there are none - they were pre-dinner to save for dinner). If you would still like some nuts, or anything else, pay for it. The Sydney to Hong Kong leg and back was with Cathay, completely flawless, would give Qantas a run for it. | 2 |
Lufthansa | Copenhagen to Houston via Frankfurt. This is my first long haul trip with Lufthansa after many successful short haul flights with them over the past couple of years. I have to praise them for a great experience, from booking, through check in to the flight itself. We sat on the top deck at the very back, economy on the top deck of Lufthansa is a small cabin with 5-6 rows so it felt very private and service was also very efficient and fast although there was only one cabin crew. As a 182 tall guy I found the seats to be the most comfortable economy seats I have sat in as my knees didn't touch the seat in front and I could stretch my legs comfortably underneath the seat in front. Crew came round with water/juice every half hour, and in between the galley was open and you could help yourself to soft drinks or even request beer/wine. The crew were excellent, and from this return trip I can understand why LH has earned the 5 star status. | 9 |
SAS | Copenhagen to Japan and I can purchase drinks? Are you serious SAS? You hand me some wine since no beer was available anymore, since one drink is free - ok well fine for me.. But with an unfriendliness I have never seen in my life. Thankfully I got a bottle of water on my seat before takeoff. How about you make the space between the seats even smaller? There was no choice in food, everybody gets the same. Never SAS again. | 1 |
Pegasus Airlines | Copenhagen to Krasnodar via Istanbul. My flight with Pegasus Airlines was alright, but due to weather conditions they've been cancelling our flight to Krasnodar for three (or maybe more) consecutive days, even though both the Istanbul and Krasnodar airports are open, and Pegasus and other airlines have flights departing from Istanbul. In the airport, everything is chaos. I didn't consider myself lucky to be in a hotel and have my vacation shortened, but compared to living at the airport for three or more days I now know how lucky I am. When spoken to, Pegasus are not very helpful in explaining, why we are not flying, and if you call them up on the Turkish phone line and choose English language, there will be no answer. Everybody that I've met says: "Never again will I fly with Pegasus Airlines". Now I know. | 2 |
Wizz Air | Copenhagen to Kutaisi with Wizz Air. Once on the plane, the flight was smooth. The cabin staff was friendly. On an aisle seat, there was enough legroom and space to sleep comfortably with a decent pillow. The flight was pretty quiet as well and the landing was extremely smooth. Now before boarding is another matter. It started a bit late, however, the issue was that after passing the gate the exit was blocked - plane hadn't arrived yet. Which resulted in almost all passengers being lumped together in a few square meters of space. It got extremely hot, and a few people weren't feeling well. This was also somewhat bad because it is the flu season. This lasted for around 15 minutes. After that, the plane came and the boarding proceeded normally. No issues during the flight as mentioned. I didn't have any checked luggage so I didn't have to interact with other services. | 6 |
SAS | Copenhagen to Las Vegas via Newark. The long stretch of this flight was the worst flight ever and I have flown numerous times. The check-in and the gate staff did a super job. My daughter is terrified when it comes to flying! We were almost 1.5 hours late getting off the ground and I know they probably could not help it. They never did get the audio/video system working. And since there was no charging station for my daughter's ipad the battery quickly died out. Music in her ears means no panic! The food was ok but to only offer two free complimentary drinks during a long haul flight is terrible. To not offer a couple of extras because of the audio/video blackout was just poor service. After reading other reviews it seem like the problem with the audio/video is reoccurring. I will never fly SAS with my daughter again. | 2 |
EasyJet | Copenhagen to London Gatwick Flight EZY5370 and EZY5365. November 1st - 4th. I will not fly with easyJet again. Sure it is very cheap but you don't actually get what you pay for you get much less. For a vacation it will make you stressed that you paid 50 euros in additional fees there and 50 euros in additional fees back. For a business trip it will make you uncomfortable for the rest of your journey abroad knowing that you had no space to breathe and sat in a poorly-maintained aircraft as transportation. It was my first time flying easyJet and definitely my last. Listen to the reviews above because these are true stories and I just experienced a common negative review above. EasyJet forced me to check my bag in for 50 euros one-way at the gate even though I have taken this bag every time I travel as a carry on. The surprise fees at the gate were more expensive than my ticket. Don't let the low prices online fool you. | 2 |
Norwegian | Copenhagen to London Gatwick. I flew with Norwegian on 4th of December from Copenhagen to London Gatwick. I never write reviews for airlines because as long as it takes me from point A to B safely I don't make a fuss but today's flight disgusted me. We had a delay of more than one hour and a half. Only after embarking all and siting in the plane for more than 30 min, everybody looking at the watch impatiently, they gave us a lame excuse. No wifi available though they advertise it big time and old aircraft. The "icing on the cake" though was the rude staff. Even if your customer service is not your forte at least in situations like this you can make an effort. I understand there are rules that need to be respected but there are nice ways of saying them, not snapping at people, raising the voice and patronise the passengers showing not only lack of customer service but also manners. Norwegian, please invest in training for customer service and send your staff from today's flight. | 1 |
SAS | Copenhagen to London. Checked in 2 bags, 1 arrived other did not. I was told it might arrive on the next flight. But no reference number was given initially by GBS at London and the contact details give of SAS were wrong, even though they were printed on a SAS letterhead. It took us 12 hours to manage to speak to some one at the airline in Denmark and they said they dont handle lost baggage. On the 3rd day we returned to CPH with one bag and the other not to be found. Finally some one from the airline spoke and said it might get found might not and that the airline is more concerned about getting people on the planes on time rather than find lost baggage. He also said we cannot contact anyone from the airline and they will only contact us. Im left helpless with no clue about baggage and I've written to the airline on the feedback email ID but no response, even no response after posting on there twitter. I have not seen such poor service in any sector in any airline in any country. | 1 |
Grupo IAG | Copenhagen to London. Super slow, had to wait for buses which were delayed. Also packed the buses to tight with people. Where too far from arrival terminals. Service bad from staff. Coming to Terminal 5 is the worst terminal on Heathrow. The food and beverage on board was terrible for the price. For the price of the airline ticket the whole experience was way below expected service and time of staff. | 1 |
SAS | Copenhagen to London. Very full morning service to London. Completely disorganized boarding with passengers carrying several pieces of bulky carry-ons exceeding any regulations. Flight delayed due to the ineffectiveness of the crew to handle this everyday situation. How hard can it be to enforce baggage rules PRIOR to boarding the aircraft? | 3 |
Lufthansa | Copenhagen to Los Angeles via Frankfurt. I have found Lufthansa becoming more and inconsistent in their performance. On the first leg, we had secured nice exit seats with plenty of leg space, to be told at the gate that we had instead been upgraded to business class. However, this is is the first time in 25 years of travel that I get an upgrade, and the service offering is a down-grade. First off, the seat pitch is less than in economy class (compared to the exit seats we had). Then, it turns out that there is not enough business class catering, so we each get a KitKat snack to keep us happy. Suffice to say that If I can afford to pay more than 1000 USD for a ticket, I can afford to buy an unhealthy snack for 50 cents. The purser expressed that she was "sorry". I acknowledge her statement, but I would much more appreciate her fixing the problem. The long-haul portion of the trip was average. The IFE and power supply did not work for me and the people sitting next to me, and it took the crew hours to figure this out. I had ordered Lufthansa's a la carte dining, which has been very good in the past. Today, parts of the meal were very unattractive. I cannot believe that they have the heart to charge 30 EUR for a rip-off of this sort. A final observation from the long-haul part was that we spent almost an hour holding at the tarmac at LAX, after landing, before finally arriving at our gate This was handled very poorly by the cabin team. I was for instance able to get off the plane before almost all premium passengers. In conclusion, not Lufthansa's finest day, by far. Would I fly them again? Perhaps, but they would not be my first choice, and they are not a five-star airline. | 2 |
SAS | Copenhagen to Los Angeles via Stockholm. A flight with very good service and food. Fast connection in Stockholm. Arriving Los Angeles before schedule. My luggage was missing. Two officers met at the luggage band helped to fill the form. Informed it will take about two days before they can deliver. It arrived after two days and a person from SAS called and wanted to make sure that the luggage had arrived to my hotel. I must say SAS offered an outstanding service | 10 |
Norwegian | Copenhagen to Los Angeles with Norwegian on the Boeing 787. The boarding process was easy and smooth. The flight departed half an hour after schedule departing time. 1 hour after take off we received our meal that consisted of chicken with rice, coleslaw and a delicious dessert. Beer, wine or soda was included. The inflight-entertainment system was great with the touch-screen. They offered plenty of movies and songs. The map was great. We had seats at the first row in economy class with plenty of leg room. Seat 7G/H/J are great. During the flight we bought and paid for a hot sandwich and two sodas from the touch-screen and a few minutes after one of the cabin crew served us these. Before landing we received the breakfast which only consisted of swedish bread, juice and cookies. The landing was great at ALX with the nice view over Hollywood and Los Angeles. | 10 |
Norwegian | Copenhagen to Los Angeles. $45 meal ripoff: The 3-course meal consisted of salad (very small portion with olive oil for dressing), the main meal (I had the beef which was ok) plus a drink (had a beer), and for dessert a very small brownie which one was supposed to wash down with coffee. I was still hungry. The meal was given in a box that opens in two halves. Ihad TV dinners for $2.95 that filled me up more. There is a snack 1-2 hours before the end of the flight which was just a sandwich, a brownie and coffee (regular size). For $45 I expected more. But one more bad experience: they skipped over me while serving the lunch boxes. Since not every passenger ordered the meal online, they used a list printout with the seat nbr and name (I suppose), so an oversight by the flight attendant can happen and is forgivable. When I made the attendant aware of it, she demanded I show my boarding pass and putting the onus of proof on me as though I tried to cheat the airline out of a meal. That said, I would probably fly with them again, but bring my own sandwiches. | 3 |
Norwegian | Copenhagen to Los Angeles. Our flight was delayed for nearly 4 hours which meant we would miss our connecting flight. When I asked the ticket agent about this I was told I had to call customer service. I called customer service and was informed I could be rescheduled for an even later flight or have my reservation cancelled completely. I explained that we were going to miss our connecting flight and be stranded at the airport overnight. I was told it was not their policy not to help customers in such an event. A little help trying to find lodging or even an apology would have been nice. | 2 |
EasyJet | Copenhagen to Lyon with easyJet. Paid extra for early boarding and exit seats for legroom. That is a joke. The days of extra legroom are over. It's still squashed (I'm 6'4") and you can't recline. Don't waste your money. Check in was ridiculous with inept staff who were borderline rude. On the plus, the cabin staff were nice and friendly although why they can't accept cash for beverages is a mystery. Didn't affect us as we had already eaten, but they had no sandwiches/panini on board for two of our flights which is very poor. | 4 |
Iberia | Copenhagen to Madrid and Madrid to Santiago. In Copenhagen problems began. When we were about to depart there was something wrong with the plane so we had to return to gate and technicians were called. After a while we were about to depart but after pushing back the same problems occurred. After a while the captain decided we should leave the airplane and wait by the gate. After an hour we boarded again and made another attempt. The same thing repeated itself again 3 times. Back to gate get off the airplane wait for boarding try to depart. After 4-5 hours the flight was cancelled and we were transported to a hotel close by. Told to meet at 9am the next day for further information. The information we got was to wait until 1pm. At 1pm we were shipped to the airport and put on the corresponding flight. This is why I can not recommend anyone fly with Iberia their planes are just not reliable. | 1 |
Norwegian | Copenhagen to Madrid. Flight scheduled 20:20, delayed to 22:40 due to technical problems Then announced departure postponed again to 0:00 due to crew having reached maximum working hours. Then moved to 03:00, 03:50 and then announced it could not fly because there was no available crew until 06:00h. No accommodation provided. When the airline knows with so much anticipation they will need a fresh crew the excuse given is simply unacceptable. | 1 |
Lufthansa | Copenhagen to Madrid. One of the worst flight experiences. I was supposed to fly with Lufthansa from Copenhagen to Madrid, but due to a delay on a connecting flight, I never arrived to Copenhagen and made it to my flight, I was therefore forced to rebook my flight ticket with another company to arrive to my final destination. The problem arises three days later when I had to check in to my return flight with Lufthansa, my return flight ticket has been canceled without noticing me, since I did not board the outgoing flight from Copenhagen. They canceled my return ticket without even informing me. This meant that I had to look for a new flight less than 24 hours of my departure. | 1 |
Norwegian | Copenhagen to Malaga. Flight 15 min delayed flight was clean but the seats very uncomfortable and there almost no leg place for a medium tall person so it was very hard and uncomfortable to sit for 4 hours. Even water wasn't served as a refreshment and you have to pay for everything. The flight was full which was very noisy so impossible to get some sleep. Since we got the tickets relatively cheap we weren't complaining. I would only recommend Norwegian to people who only care about getting the tickets cheap. | 5 |
SAS | Copenhagen to Manchester. First time flying with SAS, and very impressed. Very nice cabin, comfortable seats, friendly staff, and they give out free tea, coffee and water twice for the 1h40 flight was a nice touch. Flight was punctual. I would highly recommend SAS. | 9 |
SAS | Copenhagen to Milan. Due to the strike of airline company’s own pilots, my flight was cancelled, and the airline’s customer service was unreachable due to high volume of the calls. The airline did not arrange alternative travel route so I had to organise my own. When compensation was requested, SAS replied in the following way: “The judgment does not however change the fact that a lawful strike still is still considered as an extraordinary circumstance. A lawful strike, which arises when the employees use their constitutional right is not part of the normal exercise of an airline. Scandinavia is well known for its collective bargaining system and labor conflicts arise seldomly. Within this system and through collective agreements the employer’s and the employee’s representatives agree between themselves on wages and working conditions in an equivalent way. SAS’ interpretation of the judgment is in line with the interpretation in earlier cases by the Danish, Norwegian and Swedish Alternative Dispute Resolution Bodies. †They put their own claim and agenda to their affected customers rather than apologising for the inconveniences caused. Therefore, it is right to draw a conclusion that the airline is not worthy. | 1 |
SAS | Copenhagen to Milan. Never going to fly with SAS Scandinavian anymore. They allowed me to book a ticket they probably already know it was not going to fly. Have been waiting for a refund for the past 6 months. Beyond embarrassing. | 1 |
Lufthansa | Copenhagen to Munich. Lufthansa does not offer a fast lane at Copenhagen Airport for Business Class or star alliance Gold. That was quite inconvenient and the regular security took more than 20 minutes. SAS Lounge is not that good. Gate area old and dark and far a away. Flight on Lufthansa Cityline was uneventful. Crew was okay. No WiFi or entertainment. Considering that the flight was operated by a regional jet the seats were spacious and reclined. Verdict: good airline. CPH is not good. | 7 |
SAS | Copenhagen to Narita Tokyo. Cabin was ok andclean, seat was comfortable, and Infotainment was good, however being charged for WiFi ... come on in this age! The in flight service was well below par. Zero engagement from cabin crew on both legs. Food was quite scarce, both over 10 hr flights, one was a night flight, one a day flight. There was very little cabin crew activity throughout the flight, tea and coffee only twice and water was very infrequent. If you go on a short haul flight you would expect this amount of cabin crew activity / service. On a long haul I don’t expect to be hungry and thirsty. If you want Ryanair style service on long haul this is your airline. Pack your own food and snacks and buy lots of drinks, because you will get very little in the air! I am very disappointed with inflight service offered, the flight times were good. | 4 |
Norwegian | Copenhagen to New York. Wow. I have flown Norwegian consistently for the last 5 years on my trips between the US and Denmark. They have previously been an inexpensive, no frills but polite and attentive experience. The last 2 trips I have taken with them have been nightmares. On one of my arrivals we were left on the tarmac for 3 hours without access to any food or water after an 8.5 hour flight. Opting out of meals, I plan to keep myself sustained for the journey and eat before departure and immediately upon arrival but when you add 3 more hours, it’s difficult to pack an unexpected meal in my carry-on. On an NYC-CPH journey I waited 1 hour 45 minutes in a line of 500 people all trying to check into 5 different flights departing with an hour of one another. It was miserable and left no time for the eat before you fly strategy. And while we were all in this ridiculous line, they had a side line for those with just carry on bags where they were weighing them to make sure that all carry ons were under 10kg max before letting them check in with the kiosk, or if they were unlucky, wait in the line to pay $100 for the bag they need to check. This doesn’t sound too unreasonable, after all rules are rules.A ridiculous experience and one that will keep me far far away from Norwegian in the future. | 1 |
SAS | Copenhagen to Newark. I was flying SAS for the first time and I was very pleased by the service offered on this flight. The seat is very comfortable and makes a rest or sleep very enjoyable. The excellent pre-dinner cocktail service, the drinks and food have been very good and plentiful. The cabin staff was very friendly and not intrusive. Similar good service on the return flight. | 10 |
SAS | Copenhagen to Newark. Upgraded from economy to business at check in. Best price used to be USD500 or 40000 point but was now told the best price is appx USD650 and 50000. Service was fine. One older female crew member was awesome but remaining staff was nothing special in terms of service nor politeness. Wifi worked great and was free for gold. Ran out of some food options but still had a few to choose from. The duck was nice. SAS has lowered their service on everything from baggage to food in order to try and boost profits. They have now amended the amenity kit as well, so gone is the Armani aftershave and in are useless want-to-be artesinal socks and lotions of poor appeal. So sad. Now the only reason for flying SAS is skipping a transit to Scandinavia. | 6 |
Norwegian | Copenhagen to Orlando with Norwegian. This was the worst flight I've taken in thirty years. The staff seemed robotic as if pre-programmed - efficiency at any cost, as a result they were impersonal and rude to me. Meals have to be pre-ordered on this airline but I was not aware of that, even though I bought my ticket several months in advance. | 1 |
Norwegian | Copenhagen to Orlando. Amazing flight! Everything was fine. Flight departed with a small delay but arrived on time. Aircraft was new and very modern. Would definitely fly with them again! | 10 |
SAS | Copenhagen to Oslo Monday 27th May. Original flight cancelled (the 16.10) and I was rebooked to the next flight 1 hour later (17.10). No reason given nor any apology/we are sorry to inform you that your flight is cancelled. Flight that I was rebooked to was delayed due to the pilot allowing a single passenger to be more than 20 minutes late at take off. Cabin Staff were indifferent to passengers having electronic devices on during take-off/landing - overall cabin staff seemed more interested in getting the flight over with rather than servicing customers. Several customers could not make connecting flights at Oslo this information given by cabin staff during in- flight however again no apology was given no information as to why the delay was caused. | 3 |
SAS | Copenhagen to Palanga. I was surprised at the low quality of the SAS Scandinavian experience. The flight was cancelled with no informational to why. I was not given the information required under EC 261 relating to compensation for cancelled flights until I asked for it. We were rebooked on a later flight. It was delayed. Our luggage didn’t make it with us. It was delivered later than promised. When I filed with SAS for the EU-mandated compensation, I find that it will be 3-4 weeks until SAS responds to my request. I fail to understand how a major airline can take that long to respond to a problem. In short, service is poor and customer service is worse. . This is the worst service I’ve experienced for a long time on a major airline. | 2 |
Vueling | Copenhagen to Paris with Vueling Airlines. The worst airline company I have ever traveled with. The plane was canceled because of technical reasons, as the pilot said "there are connection problems with one of our radios", and now they say that there cannot be any compensation because of extreme weather conditions. As well the customer service is poor on board and by phone/e-mail. No one would care about customers needs and all they said was that "you must contact Vueling customer service that is open 24/7", which is not. | 1 |
EasyJet | Copenhagen to Paris. Avoid this airline at all costs. They randomly block some people checking-in and have pathetic copenhagen airport staff. I had booked an Easyjet flight on 27th Feb, Copenhagen-Paris, time: 20:25. While checking-in, i was first told that i had arrived early so I needed to wait to check-in. Exactly one and half hours before the boarding time, i was told i won't be able to fly because the flight is overbooked. Then, as i asked for compensation to pay for the overnight stay, they said that the compensation is not given immediately but in some weeks. I can understand that the flight was overbooked. But, what i fail to understand is the airlines responsibility. How can they randomly pick up few passengers, block their rights to check-in, and don't even bother to pay compensation immediately. Everything about Easyjet was like a nightmare. Uneducated and extremely arrogant easyjet Copenhagen airport staff. For instance, informing the passenger in advance, if not, then paying the compensation immediately. Why should a passenger suffer because of their mistakes. | 1 |
EasyJet | Copenhagen to Paris. This is a lousy airline with a poor customer service. The flight ticket was cost conscious but they would charge you everything. For instance, they allow you only one carry on bag and if you have two, they would suggest you to buy a speedy boarding to carry two bags. If you buy a hold luggage for ex 15kg, they don’t allow you to split. So if you have two hold luggages to check in with whatever weight, you have two buy hold luggages. I think I was robbed that time as I had to pay around 75$ more to be able to check in two hold luggages and carry two bags. It was nightmare and the customer service wasn’t helpful at all. I would not recommend this airline to others. | 4 |
Vueling | Copenhagen to Paris. Worst company ever. Flights never on time. And why explain the safety rules in Spanish when the flight in going from Denmark to Paris. The company owe me 200€ because the flight was overbooked and i didn't get any seat. But they used the same code for the new plane booking so I cannot prove I couldn't get the previous flight, is it even legal to do that? So my advice, if you can avoid this company, do it. | 1 |
SAS | Copenhagen to Riga, and SAS Scandinavian is simply terrible. It says something about the airline when one can say that even Aeroflot is better at looking after their customers. SAS charged me extra for an overweight bag, which they didn't even deliver to the final location. While I was trying to locate any person to speak with who could help, the inhumane and terrible attitude of the employees to whom I had to speak to was out of this world. I never was spoken to so rudely by people to whom I'm paying money. Ultimately, the airline never refunded the overweight charge for the bag which they never delivered to the final destination - even after almost an hour an a half I spent sending someone to Kastrup so they could find anyone who could answer my questions and find where the bag was. I've never had a good experience flying SAS, but after this brazen and immoral act of theirs, I am sure I will never fly SAS. | 1 |
Norwegian | Copenhagen to Rome on Norwegian. Overall it was a comfortable flight. They did delay departure for about 45 minutes. It might have been due to the late arrival of the crew. It was a flight in the evening so it did involve a scramble in Rome to get the last train, which was luckily delayed 30 minutes. I will always fly Norwegian as it is my low cost carrier of choice. | 10 |
SAS | Copenhagen to San Francisco. Awful service. The staff at the check in counter had a very foul mood. The food on the flight was terrible and I was traveling business class. They changed the flight last minute to an old aircraft so the seats were not the best and the tv didn’t work for most passengers. Neither did the WiFi. I would choose any other airline if given a choice. | 1 |
SAS | Copenhagen to San Francisco. My luggage was lost when arriving to SFO. That happens - but there were no ground personnel present when the waiting time at the belt was over. No one in the entire airport has any relation to anything SAS-driven so nobody could help me. Only option was to file a missing bag statement on the web. Since ground personel were not available until the next day 11 am (19 hours later!), I decided to call the danish support line. From which I got a most arrogant person who obviously had no time to help me. I have my bag tag so the system can track where my bag is - which matters a lot to me as I need to move away from San Francisco. One thing is that SAS can not provide any support in an airport like SFO (incredible!) - even worse is it that head quarters dont care - in fact they are not even able to pretend to care. Terrible experience - SAS lost the their customer focus and has become a budget airline. Except that it is not cheap. | 1 |
Lufthansa | Copenhagen to Singapore via Munich. The A350 is a rather comfortable aircraft. However, service standards were below par, we asks if we could get second toothbrush and a male cabin crew said no. On our way home, the breakfast for our flight from Munich to Singapore, was a sandwich with a pack of yoghurt and biscuit. The sandwich was not even heated and was cold and hard. My journey towards Copenhagen on 10 Jan, came with hot breakfast. Why served a cold sandwich when the passengers aren't even flying budget? | 6 |
Wizz Air | Copenhagen to Sofia. Wizz air will make you pay 10x more. The seats uncomfortable as hell and we didnt have any place to put our hand luggage. We thought cool is cheap but on the airport they made us pay 174€ for nothing. Literally the most stressful airline. We almost lost our plane because they were complaining for hours making us pay more and more. | 1 |
Pegasus Airlines | Copenhagen to Tel Aviv via Istanbul. First of all it was delayed so we missed our connecting flight and had to wait 5 hours for the next in Istanbul. The pre-ordered pre-paid food did not come. We asked both in Copenhagen and Istanbul and were assured our food would be there. The staff on the flight did not care. They did not want to help. We proved we had paid food but they said we have to email Pegasus for a return of money and buy food onboard. We could not get food for the amount we already paid. The email was sent a week ago and still no reply. I will never fly with this company again and I advice everyone to choose another company. They are not serious. The airport they dump people is not the ordinary airport but a small place with only few toilets that are not even clean. If you want to have a good vacation, don't travel with Pegasus. I have traveled a lot but this was my worst experience without comparison. | 2 |
Norwegian | Copenhagen to Tel Aviv. Norwegian used to be my favorite airline, but I made a mistake in a booking, called to change it, and was advised to cancel the ticket and claim for a refund. I did that and was told a refund was not possible and a change of booking was also not possible due to the cancellation of the ticket. Numerous approaches to their service department were met with the same robotic response that ignored my comments and used a "sorry for any inconvenience" template. What a shame and disappointment. | 3 |
SAS | Copenhagen to Tokyo Narita. SAS is a comfortable and excellent airline to travel with. I have choosen SAS for travel nearly 40 years, domestic Norway and international. I have tried other airlines, but my favorite remains the same. My flight to Narita was on time, relaxing and with excellent comfort. Staff made me feel welcomed and was professionals who knew what service is required. Food tasty with a variety of dishes to choose from. Inflight entertainment with a large selection of movies, mostly new, but also some classics from the past. Seat comfort in business gives plenty of room for sleep or just lounging. Wifi needs some improvement, Smooth journey and a very comfortable experience. | 10 |
Grupo IAG | Copenhagen to Vienna. I would encourage you to try to avoid this airline as much as possible because : I traveled from Copenhagen to Vienna (VK1021 : 2nd June 2019 ) and they lost my baggage. I tried to call them several times a day for 13 days and they had no information whatsoever so I believed them and didn't try to do anything else. On 14th day by complete co-incidence I called baggage lost counter at Vienna airport to ask them about my luggage, they gave the location of my baggage and tried to solve the problem. In any case I called LEVEL again just to confirm and they said 'sorry we forgot to tell you your baggage was found in Prague'. They didn't reply nor had any more information, so I hung up the phone I knew it was a waste of time ! I am still trying to locate my baggage. I have lost a baggage before and received it with respect and compensation. I am not against airline losing stuff but in this case I want to emphasize how terrible the services are. If the customer knows more about his lost baggage than the customer care, then company is already going downhill. | 1 |
SAS | Copenhagen to Vilnius via Riga. SAS has delegated operation of the route between Copenhagen and Vilnius to Air Nostrum. Ever since that happened, there have never been so many delays and cancellations on this route, much to the irritation of frequent flyers like myself. This Friday was no exception. 5 minutes after boarding, the flight to Vilnius was cancelled, and all passengers were told to go to the Transfer Center in Copenhagen airport. I was then told I had been re-routed to Vilnius with AIr Baltic via Riga. I thought this was no big deal, however SAS refused me to get a Business Class seat with Air Baltic claiming "the product you bought doesn't exist". I then argued and asked how the product cannot exist when it clearly stated on my boarding card I was in business. I even provided the invoice stating my purchase in business. Bottom line is that SAS couldn't care less, and with their normal arrogant attitude I was sent onto Air Baltics old propeller machines in Economy Class, and eventually got to Vilnius with a 4 hour delay. All this is just not good enough. SAS has really turned into a low-cost airline, and at this time I have no confidence in this cheap airline. They sold me a product, and claimed it doesn't exist? Sorry, that is downright dumb. If SAS wants returning customers, they should really sharpen the pencil regarding customer service - in the airport as well as on board. Their prices are horribly high, and they still have monopoly on some routes, which is why they can charge € 350 for a 1½ flight. Not recommended at all. | 1 |
Lufthansa | Copenhagen to Washington via Frankfurt. Flew the same route in Nov 18, and was pretty impressed. However, today’s performance was far from stellar. First of all the LH website is probably from the 1980’s, because it sure feels that way when using it. The long-haul flight was very average, to be generous. IFE did not work. The PA system worked in business class only. I had ordered an upgraded dining experience, and if I had been served what I had ordered, I would have been much happier. WiFi did not work onboard this time. What really made the whole thing bad is that everybody was confined to their seats for the last 2.5 hours of the flight due to very strong turbulence. I like Lufthansa, but if this is what they can offer, there are much better options. | 2 |
SAS | Copenhagen to Washington. No seat selection. Unable to sit with family. Incredible rude service by steward on-board that told us to stay seated or within a very limited space during the 8 hour flight. Non-understanding and no service post-flight. On-board food and drinks are sparse. I can't recommend this airline anymore. It's simply not better than low-price companies. Choose the cheaper airlines - no difference. | 2 |
SAS | Copenhagen to Zurich, and flights on time. A very old, but clean plane, seat ok. Unfortunately SAS Scandinavian is more a low cost airline than a regular one. They do not serve any free drinks or snacks (they try to sell items at ridiculous prices). No free water! Coffee/tea heater was broken, they usually serve free tee or coffee. This airline is much below the Star Alliance standard. What a downgrade for them. Very dissapointing. | 2 |
Norwegian | Copenhagen-Oslo Oslo-Helsinki and Helsinki-Stockholm. Comfortable aircraft and seating (the new 'mood' lights on the new planes are quite impressive). Even more impressive is the excellent free WIFI and very reasonable onboard prices for food and drinks. Even check-in staff were accommodating. I saved a small fortune on the fares and really enjoyed the experience. Now if only other budget carriers offered the same. | 10 |
Grupo AirFrance-KLM | Copenhagen-Paris 30 Dec. 2023 on new A220-300. Checked-in in airport took only a few minutes and the officer was kind, accommodating, and professional. I was allowed luggage check-in beyond Paris the whole way to Africa despite on a different ticket and on an airline without any alliance. That saved me a lot of time and hassle in transit in Paris going to a distant terminal. As a Flying Blue status holder I was respected and could choose seat freely. Thus, I pampered myself with an entire exit row. The two lounges AF uses in CPH are both quite fine: the Apartment is a quiet restaurant with nice buffet, while the Carlsberg is merely a noisier bar with snacks and cold foods. One can choose among freely them and even walk forth and back if so wanted. Gate boarding on time. Onboard, drinks and wines were flowing freely and staff were good. Cold sandwiches served. On time. Luggage delivered to final destination. Highly recommended. | 9 |
Grupo AirFrance-KLM | Copenhagen-Paris-Zurich-Paris on 17-18 Sep 23 deploying A220-300 and A320 aircrafts. Had to position myself in Zurich to catch my Kenya Airways (AF-codeshare) from there to Nairobi and Jo-burg. Tricky to check-in the luggage from CPH for the entire trip but by jumping the Zurich part, the luggage could be tagged simpler and eventually made it the whole way (5 legs) to Jo-burg. While Zurich became just a turnaround point with the same aircraft the return leg, however, was in business class: a clear step beyond economy, though identical, modest seats. The check-in in CPH went well but the handling agent deployed by Air France were rigid and uninterested and refused to transfer my luggage beyond the first 2 legs which caused me immense trouble and rebooking in ZRH as I could not catch my onward flight. The timeslot became too narrow to retrieve and recheck in luggage which I already informed of in CPH, but in vain: “we don’t do transfer on different tickets†despite being the same airline and even on the same (returning) aircraft. Lounges provided as elite traveller were fine in all three airports. Onboard, crew were courteous and effective. The A220 is a blessing, likely the best narrow body aircraft I have flown. All flights were clean, punctual or early. Service on board very modest, but a few drinks, hot drinks, and snack provided. Huge adavantage being elite FFP-traveller these days accessing their newer lounges and getting other perks. | 7 |
Grupo AirFrance-KLM | Copenhagen-Paris-Zurich-Paris on 17-18 Sep 23 on A220-300 and A320 aircrafts. Had to position myself in Zurich to catch my Kenya Airways (AF-codeshare) from there to Nairobi and Jo-burg. Tricky to check-in the luggage from CPH for the entire trip but by jumping the Zurich part, the luggage could be tagged simpler and eventually made it the whole way (5 legs) to Jo-burg. While Zurich became just a turnaround point with the same aircraft the return leg, however, was in business class: a clear step beyond economy, though identical, modest seats. The check-in in CPH went well but the handling agent refused to transfer my luggage beyond the first 2 legs which caused me immense trouble and rebooking in ZRH as I could not catch my onward flight. The time slot became too narrow to retrieve and recheck in luggage which I already informed of in CPH, but in vain: “we don’t do transfer on different tickets†despite being the same airline and even on the same (returning) aircraft. Lounges provided as elite traveller were fine in all three airports. Onboard, crew were courteous and effective. The A220 is a blessing, likely the best narrowbody aircraft I have flown. All flights were clean, punctual or early. Service on board very modest, but a few drinks, hot drinks, and snack provided. Huge advantage being elite FFP-traveller these days accessing their newer lounges and getting other perks. | 7 |
Norwegian | Cophenhagen to Fort Lauderdale with Norwegian. Positive experience. A brand new plane, personal monitors, many video choices, choice of booking with a meal, baggage etc (I recommend choosing a meal). I did not choose and it cost me more to buy to-take-out at the airport, besides with food they serve tea and coffee. Unbeatable price around $400 return. The only negative - seats are kind of tight but similar to other major airlines. | 8 |
EasyJet | Corey was very helpful and able to support my request. My only drawback was before being connected, waiting in a queue with no indication on time. I spent over an hour feeling I couldn't leave the computer screen unattended. | 4 |
Grupo IAG | Cork to Dubrovnik return. Comfortable aircraft , Cork based crews very chatty and engaging. Legroom good. Cheapest fare allows 10kg checked luggage. This means very few suitcases on board. No fighting for locker space so no mad rush for boarding. Very positive experience at a very good price. | 9 |
Grupo IAG | Cork to LHR return. Flights left on time friendly crew on both sectors good selection of food and drinks for sale at reasonable prices cabin fresh and clean. | 10 |
Grupo IAG | Cork to London Heathrow return. Once again a professional and friendly service provided both flights on time good selection of food and drink for sale. There seems to be an improvement in service over recent years offering great value for money and a decent quality of service. | 9 |
Grupo IAG | Cork to Malaga and satisfied with all aspects of the flight. On time comfortable pleasant crew good food and excellent value for money. I usually fly Ryanair from Shannon - who possess none of the above qualities - except blowing trumpets on arrival. For me to use Aer Lingus to travel to Spain means an extra 60 mile road trip which I am happy to take. | 10 |
Grupo AirFrance-KLM | Cork to Moscow via Paris. Delayed flights on both trips, ended up missing a connecting flight as a result. Appalling service on the ground in the airport. Luggage severely delayed despite being promised it would be put on my new flight with me. Absolute disaster. | 2 |
Norwegian | Cork to Providence. Super cheap tickets. Seats uncomfortable, and when I asked for water they said I could to buy a $3 bottle or wait for the snack cart. I get a foreign transaction fee and my card wouldn’t work on the plane. I am beyond disappointed. Flight was on time and smooth. Only pros along with the initial price. | 2 |
Grupo IAG | Cork-Glasgow route (operated by Aer Arann) on 24th Oct - not a pleasant experience. Flight was 2hrs late leaving - explanation given was the plane was late arriving. Departing Glasgow on 29th Oct was again nearly 2 hrs late (no explanation given on this occasion). Every time I have used this route it is delayed and speaking with other passengers I am not alone! The aircraft is always dirty - coffee spills down the seats/walls seem to be a permanent fixture and added to that the dirty magazines and paper wrappings left behind in the seat pockets. If I had a choice I certainly would not recommend this route to anyone. | 2 |
Wizz Air | Cork-Vilnius. Boarded last purchasing extra leg room is a good offer and really a must if you are tall or large (or both). Plane was full. Nice youthful crew clean vessel and no thrills service. Good value if you book ahead of time and travel light. Overall very pleased. | 10 |
EasyJet | Corona virus:Paris flight on June 5 was cancelled, refund to my credit card received on 8 July. Great outcome. I lost $25 on the exchange from GBP to AUS dollars and ideally, I would have liked to apply for refund much earlier but I appreciate that noone knew what was going to happen with flights. Now spending money on little trip from Belfast to Dublin. | 4 |
EasyJet | Coronavirus is still spreading, but Easyjet is the ONLY airline refusing to refund customers!Absolutely appalling when other airlines are giving money back.This is the last time I ever pay for an Easyjet flight. Bye bye. | 1 |
Ryanair | Corporate greed at it's finest. Avoid if possible. | 1 |
EasyJet | Correct me if I am wrong, but 'sports equipment' (a snowboard) is by nature 'hold luggage'. When I payed a ridiculous premium to book hold luggage on one page of the easyJet site I quite rationally presumed that my sports equipment was 'hold luggage'. No,no,no…foolish customer…sports equipment is something wholly different to 'hold luggage' - this all very obvious (to easyJet) on a whole subsequent page, where for an additional inordinate fee 'sports equipment' can very simply be added - but just to be clear: there is no earthly way that booked 'hold luggage' could be switched to be called 'sports equipment'. Absolutely out of the question. Impossible. To my mind, in this instance, easyJet are operating a legalised financial deception, but that's just my feeling. Their feeling is that it is all the more cunning and glorious if they can capitalise on a customers misinterpretation. Thanks. | 1 |
Ryanair | Corrected a name error on their app straight after making a booking and they're trying to charge. Website states 24 hour grace period.Absolutely disgusting service.Will remove review once resolved. | 1 |
Jet2.com | Cost and value for moneyFriendly and welcoming Cabin CrewFlight on time. | 5 |
Ryanair | Cost more to change passenger names than booking new flights. Customer services unhelpful and provided inaccurate information. Truly appalling! | 1 |
Turkish Airlines | Cost of Extras!!!!!.....I've been on many holidays, but this is the first time I have flown with Turkish Airlines from Manchester UK to Turkey Istanbul for a weeks holiday.I had to PAY EXTRA for SEATs for me & my wife and PAY EXTRA FOR BAGGAGE. Hand luggage for included. The cost of taking main luggage is £10 / kg. So for a weeks holiday theres absolutely NO WAY I'm going to get all our things into our hand luggage so I booked 20 kg main luggage at a wait for it.....COST OF £200!... and the worst kicker is you also have to PAY ANOTHER £200 for the return luggage!!!..$W%T@FAfter this 'learning experience' I would rather pay Emirates the additional cost for luggage or another budget airline than use Turkish Airlines again!! | 1 |
Jet2.com | Cost of flight excellent however have only given 4 stars as the outbound flight was disrupted by a couple of drunk passengers. They were disruptive and loud and extremely rude to the stewardesses. I understand from other passengers one passenger had consumed a large quantity of alcohol before boarding the flight and continued to drink excessively. I feel that passengers like this shouldn't be allowed on the flight and if they're allowed on and appear intoxicated no more alcohol should be served to them. I've never experienced this previously with Jet2 and would still recommend them. | 4 |
Jet2.com | Cost of tickets was affordable; airline support staff were visible and positively helpful at airports; cabin staff were welcoming, smart and efficient. Meals and merchandise was delivered methodically. Good teamwork all round. Captains did not rush over with their announcements. Perhaps there should be 3 inflight announcements instead of 2. After 2 hours, midway.Flights departed and landed as per schedule; great!! | 5 |
Ryanair | Cost went up by 25 pounds while the payment was processing. They say it's your choice to continue with the payment knowing full well you don't have a choice if you need to get that particular flight. Horrible way of treating their customers. I'm going to go out of my way to find alternatives well in advance than booking with them again. | 1 |
Ryanair | Cost £60 to check in is a complete joke then £10 for each kg over is a complete rip off. Flight crew was good but the service at airport is a complete joke | 2 |
Vueling | Costant delay, No customer service, Bad mannersDont rely on this company when travelling for work or in short trip, if you have limited time in the place you are going Vueling is a true Casinò roulette!At the end of typical delayed flight, you will have escape instincts, passengers will occasionally flip and the staff will make it worse being outnumbered by an owerhelming number of passengers in a small and not so comfortable space.I would fly a flaghship company and pay a premium every single time compared to the consistant poor performance of Vueling. | 1 |
Ryanair | Costs more than the rest because of their hidden prices | 1 |
EasyJet | Costs more to cancel a flight then the price of the flight. I am not paying double to not go so now it'll just be a flight I don't take. | 1 |
Jet2.com | Costs of the return was very reasonable. Flight left on time and arrived on time. Unfortunately I'm travelling again to Leeds during the week of 27 April. No Jet2 flights | 4 |
EasyJet | Costumer service as it should be. Hisham top notch as costumer service provider. | 5 |
Ryanair | Costumer service is a joke,Ordered the transfer through Ryanair, bus never arrived, had to pay again on the place to get to hotel. Never received refund. was pushed back and forwards. | 1 |
Grupo AirFrance-KLM | Costumer service is nonexistent. I've tried them a couple of times and each time i've tried to contact them on whatsapp, text and did not get any response. The two times i came through they could not help me and their homepage misguided me. | 1 |
EasyJet | Costumer service through online chat - took forever to reply to me (about 2 hours), then after one or two questions to verify me/my issue, which I answered promptly, they suddenly terminated the chat, without assisting me in any way | 1 |
Ryanair | Could I give you -5 stars?Horrific airlineI swear I do not fly to Lithuania (home country) often just because I have to use ryanair or wizzair, otherwise there are no flights.One of the recents gems are that paying change of flight fee which is 50eur, I cannot change to the day where cheaper flight exists. I am suggested to pay 50eur flight change fee and pay extra 250 for flight difference. Where on your website says the tickets on the same day costs 31.40eur. You don't even have business or 1st class!!!! Nowhere else I use your sevices because you are horrible airline!And passanger boarding... is it a rocket science to organise boarding properly and not make people to got through gates and then wait in wind to be able to get to the plane? | 1 |
Grupo AirFrance-KLM | Could be that I am the only one who have misunderstood what buying ekstra miles is about, but KLM came up with an offer to buy 6000 miles and get 3000 ekstra.I thought it sounded good for a future travel so paid 165 euro, but now when I wanted to use them to pay for some of my flight, 8900 miles where worth around 40 euro.I feel so stupid, it is like throwing money out of the window, can`t even buy a pepper grinder on the flying blue shop for the miles I bought. | 1 |
Grupo AirFrance-KLM | Could copy/paste what all others are saying about KLMs handling of the Corona situation.They don't even deserve 1 star.So I'll Rather stay at home before booking with KLM.We could have bought the same ticket at RYANair, but didn't because KLM, they are always fair etc. so we paid more than 30% more for the KLM ticket.They'll keep my money for around 2,5 years even though the EU law are very clear, that they have to refund. | 1 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.