Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Ryanair | Easy booking system, and check-in. Flights were on time. On each flight, the pilot took the time to explain our location. Very nice relaxed flights. Their coffee is beautiful, I live for it on each flight. I enjoyed a chicken stuffing sandwich which tasted good and kept me going until I got home. The staff were pleasant. | 5 |
Jet2.com | Easy booking system, check in easy and early for both outward and return trip, | 4 |
Jet2.com | Easy booking system. Easy check in at airport and very friendly staff. | 5 |
Jet2.com | Easy booking system. Plenty if helpful staff on hand at the airport. Flights in time and easy exit from air | 5 |
Jet2.com | Easy booking, comfortable flight, and service, everything you expect from Jet2 | 5 |
Ryanair | Easy booking, everything in black and white, no hidden extras. | 5 |
Jet2.com | Easy booking, flight comfortable and crew very efficient! | 5 |
Jet2.com | Easy booking, flights on time and most importantly - plenty of friendly helpful staff at both airports - particularly good in Girona Costa Brava 10/10. | 5 |
Jet2.com | Easy booking, great staff at airports and on-board | 5 |
Jet2.com | Easy booking, reasonable prices. Straightforward app to keep the boarding passes ready to scan and all the info. | 5 |
Jet2.com | Easy booking, the app is user friendly. The flight was comfortable & the flight staff where brilliant | 5 |
Jet2.com | Easy booking. Fast check in. Helpful staff. Outbound and Inbound flights on time. | 5 |
Jet2.com | Easy booking. Flights on time. Pleasant helpful staff. | 5 |
Jet2.com | Easy booking. Good fares. Friendly crew. | 5 |
Jet2.com | Easy booking. Great staff at check in.Friendlystaff at boarding and in-fight. | 5 |
Jet2.com | Easy booking. Lovely friendly staff at Leeds Bradford airport who are always so helpful.My flight to Rome left on time. I had ordered a meal and it was served piping hot within about half an hour after takeoff. Good selection of duty free at a great price - with 20% off my perfume on the return journey. Cabin staff were great. | 5 |
Norwegian | Easy bookingEasy changesHigh level of informationIt doesn't get much better than this, prices are still low compared to companies that actually provide less service. | 5 |
Jet2.com | Easy bookingGreat customer serviceAmazing flight attendancesWill definitely always use Jet2 | 5 |
Jet2.com | Easy bookingPolite friendly staff on the ground and in the airApp sometimes doesn't work as well as it should but easy to get online so doesn't matter | 5 |
EasyJet | Easy change. Very helpful and friendly advisor. | 5 |
EasyJet | Easy chat system quick response and issue resolved quickly and no stress | 5 |
EasyJet | Easy chat, name spelling change took less than 5 mins | 5 |
EasyJet | Easy chat,quick and great problem solving. Thank you Easyjet customer service | 5 |
Jet2.com | Easy check in | 5 |
Jet2.com | Easy check in , everything was smooth. Flights on time. Staff all friendly, helpful, efficient 👌 | 5 |
Jet2.com | Easy check in - flights on time ( near enough)Nice on-board meal .. excellent luggage allowances .. | 5 |
Jet2.com | Easy check in . Everything on time | 5 |
Jet2.com | Easy check in Flight on time. Very friendly staff . Clean plane | 5 |
Grupo IAG | Easy check in a T5. Galleries south and North lounges packed, only just able to get a seat. Didn’t stay long as B gates lounge much quieter. Flight boarded smoothly and on time. A380 upper deck. Old club world seating which is beginning to age a little. However, like the large toilets on this aircraft type. Cabin crew were all fantastic. One family had tech issues with their seats and entertainment systems which crew worked hard on though sadly without success. Food and drink options were all very good. Entertainment was good. Overall an enjoyable flight. | 8 |
Jet2.com | Easy check in and efficient airport staff.Flight was on time and efficiently boarded | 5 |
Jet2.com | Easy check in and flights on time. Comfortable seat for a 2 hour flight. | 5 |
Jet2.com | Easy check in and friendly staff | 4 |
Jet2.com | Easy check in and good flights | 5 |
Jet2.com | Easy check in and great crews for both outwards and return trips | 5 |
Jet2.com | Easy check in and luggage drop off no queues. On board menu prices have increased but offer less choices.Absolutely hate flying from Leeds, it's dirty, badly run and very expensive. On return the escalator up to passport control was still broken down as it had been a few months earlier, not good for elderly people with luggage. Fingers crossed Doncaster reopens soon. | 4 |
Jet2.com | Easy check in and no quibbling over the bags if you're sensible. | 5 |
Jet2.com | Easy check in and on time flight | 5 |
Jet2.com | Easy check in and progression through the airport onto the flight for both outward and return journeys . Cabin crew couldn't have been better . I enjoyed the whole experience as always and I am looking forward to the next excursion. I wouldn't travel with any other company. | 5 |
Jet2.com | Easy check in and security - flight on time despite being full | 5 |
Grupo IAG | Easy check in and staff member was polite and helpful and made a specific point of acknowledging our loyalty to BA. Security at London was fast. Galleries North was fine and showers were good. Organised flight boarding. Plane was fine with good crew and new club world product. My wife had a damaged storage area but otherwise ok. After take off there was a good drinks and food service which was well run. Slept well on time arrival. We both found the new seat design harder to sleep in. | 9 |
Jet2.com | Easy check in and wonderful staff both at airports and in flight | 5 |
Grupo AirFrance-KLM | Easy check in at Berlin even though we arrived very early. The plane was 2x2 and the extra legroom seats were comfortable. We had a small pack of chips on board but had wine too. Pilot caught up even though plane departed late. Good experience. | 6 |
Jet2.com | Easy check in at BirminghamGood flight, excellent service | 5 |
Jet2.com | Easy check in at Edinburgh and Las Palmas, all flights on time. Only downside is slightly expensive for flights only. | 4 |
Jet2.com | Easy check in at GLA and AGP.Flights on time, if not landing early.Not enough space in overhead lockers for all bags.Seat rows very close together. | 4 |
Jet2.com | Easy check in at Leeds Bradford, staff friendly and helpful, air crew brilliant as usual.Coming back, having to haul bags to the other terminal at Geneva to drop them off is a pain in the bum.Other than that everything was groovy. | 4 |
Jet2.com | Easy check in at Leeds, lovely staff and efficient service! | 5 |
Jet2.com | Easy check in both ways. Fairly rapid pass through security. Delays kept to a minimum and not the fault of Jet2. | 5 |
Jet2.com | Easy check in hardly any queues | 5 |
Jet2.com | Easy check in helpful and experience staff, | 5 |
Grupo IAG | Easy check in on the way to Heathrow. The flight was on time with no issues. Our return flight to Valencia was booked for the afternoon and our long haul flight arrived early at Heathrow. This was with another airline and was not a connecting flight. I asked at the British Airways check in if we could be put onto the morning flight back to Valencia to avoid seven hours waiting at Heathrow. We had our flights changed with no cost and were checked in within five minutes. That is indeed customer service. Thank you. | 10 |
Jet2.com | Easy check in online and quick boarding process with friendly on board staff. Despite leeds bradford airport being under works and boarding gate being located in temporary cabin with long walk. | 5 |
Jet2.com | Easy check in with lots of staff as usual. Flight slightly delayed but as always, clear and effective communication from the crew. Friendly as ever. | 5 |
Jet2.com | Easy check in with staff on hand to help. Excellent in flight service. Polite, smartly dressed staff with a welcoming smile throughout. Good choice of refreshments and duty free goods. All in all an excellent experience - will definitely use Jet2 again. | 5 |
Jet2.com | Easy check in with staff to help. Departed on time and arrived early. Stewards during flight friendly and efficient | 5 |
Jet2.com | Easy check in, comfortable flight and great on board service. | 5 |
Jet2.com | Easy check in, efficient boarding, prompt departure. Food I ordered was delivered quickly and was tasty. Very relaxing journey. | 5 |
Jet2.com | Easy check in, friendly air staff, great flights.Always my choice of airline | 5 |
Jet2.com | Easy check in, good flight, arrived on timeWill always use Jet2 | 5 |
Jet2.com | Easy check in, good flights, and a little extra leg room. | 5 |
Jet2.com | Easy check in, helpful staff.Through security was thorough but professional & friendly.Informed clearly at all stages.Flights were comfortable & we'll attended to.Return to LBA, quick & efficient. Plenty of staff on hand to help & advise. A very warm welcome. | 5 |
Jet2.com | Easy check in, minimal queuing. Pleasant staff and punctual flights | 5 |
Jet2.com | Easy check in, no queuing, easy return and on time, excellent! | 5 |
Jet2.com | Easy check in, pleasant efficient staff, good systems, on time departures & arrivals. | 4 |
Jet2.com | Easy check in, staff always polite and friendly, always willing to help. On board staff working hard for your comfort. Always fly with Jet2. | 5 |
Jet2.com | Easy check in, well organised at the gate, friendly cabin crew. | 5 |
Jet2.com | Easy check in,easy boarding leaving,UK and returning ,hassle free , staff on aircraft pleasant and informative xx | 4 |
Jet2.com | Easy check in. Flight on time. | 5 |
Jet2.com | Easy check in. Flights on time and friendly staff. In all an excellent experience. | 5 |
Ryanair | Easy check in. Great communication by email. Check in on line. Friendly cabin crew. Departed on time, and arrived ahead of time both outward and inbound flights. Did hear some niggles about baggage, but the rules are clear and stated in the emails. First time with ryanair would recomend. | 4 |
Jet2.com | Easy check in. Great service on board. Flights on time. | 5 |
Jet2.com | Easy check in. On time and smooth flight. Good service. | 5 |
Jet2.com | Easy check in. Passenger assistance took us to a holding area with others next to a cafe and Wcs. Collected us and through passport control to the gate. Longer wait due to delayed flights due to weather conditions. Ambulift to aircraft. Helpful Jet2 cabin crew.Only downside was only toasted sandwich left and chicken soup no longer on the menu. Not keen on tomato only soup available. On arrival Newcastle easy passage through border control and baggage reclaim courtesy of airport staff to drop off/ pick up where our son was just arriving. | 5 |
Jet2.com | Easy check in.Good high visability tickets. Meals onboard were really good, pre ordering essential.Excellent crew. On time both wayd | 5 |
Jet2.com | Easy check in.Welcome whilst boarding.Good in flight service.All on schedule. | 5 |
Jet2.com | Easy check inOn timeLong queues at Faro passports | 4 |
Jet2.com | Easy check, good baggage allowance and decent leg room. | 5 |
Jet2.com | Easy check-in at Liverpool, great service, no delays.Good service on board 10/10. | 5 |
Jet2.com | Easy check-in online and bag drop at East Midlands flight almost on time both ways | 5 |
Jet2.com | Easy check-in with expert help and guidance from a member of your Birmingham on-site team. Easy to board the plane. Pleasant and helpful onboard crew. | 4 |
Jet2.com | Easy check-in, flight early arrival in Portugal meant we were in-resort better than expected. Journey back also uneventful, now ready to book again with Jet 2! Seeya soon!! | 5 |
Jet2.com | Easy check-in, no delays, friendly staff. Lost a star as I was a bit cold on the flight. | 4 |
Jet2.com | Easy check-in. On-time departures.Friendly cabin crew. | 5 |
Jet2.com | Easy check-inPolite, efficient ground and flight crewClean planeFlights on time, both waysKeep it up Easy Jet | 5 |
Jet2.com | Easy checkinClean planesGood leg roomPleasant stewardsFew delays except when it snowed and sat onboard for 2 hours with no offer of refreshmentAssisted travel worked well | 4 |
Jet2.com | Easy checking in process , clean & tidy aircraft , excellent staff as well . It never changes always good in my experiences over the past 10 years . | 5 |
Jet2.com | Easy enjoyable journey | 5 |
Jet2.com | Easy experience at check in. Friendly crew. Good updates from pilots. | 5 |
EasyJet | Easy experience that made my cancellation process quick | 5 |
Jet2.com | Easy experience. Flight was delayed but not because of Jet 2. They kept us informed which made a big difference. Staff were very helpful and appreciated is easy to use. | 5 |
Jet2.com | Easy fast through boarding gates. Helpful staff. Great flight both ways. Medical emergency on board handled very well and efficiently. Booked on board meal for first time, good value for money and pleasant. | 5 |
Jet2.com | Easy flight no issues. | 5 |
Grupo IAG | Easy flight with no complaints. Cabin crew were nice and the flight was very smooth. The flight felt a bit long and there was no in flight entertainment. A very average experience. | 8 |
Jet2.com | Easy flight. Lovely staff. Great boarding stairs | 5 |
Jet2.com | Easy flow through airports with helpful staff. Great customer experience both on the ground and in air. | 5 |
Jet2.com | Easy friendly check in, great baggage allowance, friendly helpful staff on the ground and in the air. | 4 |
Jet2.com | Easy from start to Finish, no queuing, no hassle, lovely flight well taken care of by the cabin crew. Really relaxing great way to start our holiday. Return flight was just as good as well. | 5 |
Jet2.com | Easy from start to finish , good large seats and flight on time, good price and service. | 5 |
Jet2.com | Easy get to our seats, regular updates on the flight the hostesses were very polite helpful and friendly throughout the journey. | 5 |
EasyJet | Easy jest are an absolute disgrace. We booked a holiday for £2500 and were due to fly yesterday and a member of our party had a vape outside the airport (where the is no NO VAPING signs) they then screamed and shouted at our whole party to come inside, pointed in my daughters face, they were rude and sarcastic. We kept calm hoping we could still fly- they cancelled both out going and incoming flights and we lost our holiday . My 8 year old was left scared and in bits at the airport without her holiday we had saved months for! The easy jet staff were disgusting and gave us no help, we spoke to head office who then told us that staff had said WE were abusive and UNCONTROLLABLE… yet no security was called - makes sense- NOT! They've told a load of lies to cover their own backs! They also refused the money back I had just paid for our extra luggage 5 minutes before and REFUSED to give me their names! Then stood in the corner laughing and joking that we were not getting on our flight. Our whole family have been devastated by this ordeal and will never ever fly with easy jet again! I won't stop until it is all refunded and accountability is accepted!!!! | 1 |
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