Airline
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Review
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Rating
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10
Jet2.com
Easy to book on the appGreat service from check in to arrival
5
Jet2.com
Easy to book online, effortless check-in, helpful staff at both ends of the trip.Flight was as comfortable as could be achieved on this type of flight. good food and drink choice on both inbound and outbound flights. Jet2 are our company of choice for travelling to our fav destinations
5
Jet2.com
Easy to book online, your team is very professional, friendly, service is very good- will fly with you again.
5
Jet2.com
Easy to book online. Quick check in process. Flights on time. Comfortable planes. Friendly staff.
5
Jet2.com
Easy to book the flights on the app. Departure, flight and arrival all went incident free, staff very helpful.
5
Jet2.com
Easy to book using the app 👌
5
Jet2.com
Easy to book via the app, staff at checkin were polite and helpful, aircrew friendly and polite, service was quickDefinitely recommend jet2 for your flight or holiday
5
Jet2.com
Easy to book well looked after by friendly staff always my first choice
5
Jet2.com
Easy to book with
5
Jet2.com
Easy to book, best prices for Madeira.
5
Ryanair
Easy to book, booked through my trip and last minute.com. cheapest flights around. Never had any problems.
5
Jet2.com
Easy to book, check in and flights almost on time.
4
Jet2.com
Easy to book, easy to board, professional friendly staff,Everything was good
5
Jet2.com
Easy to book, easy to get the documents, easy check in process and easy to follow boarding. Friendly staff, good legroom on planes and felt clean.
5
Jet2.com
Easy to book, easy website, check in desks still in operation, friendly and helpful staff, flights on time, friendly and helpful staff both on the ground and in the air
5
Jet2.com
Easy to book, fair, and enjoyable
5
Jet2.com
Easy to book, flight on time, pleasant cabin crew
5
Jet2.com
Easy to book, friendly staff, clean aircraft, very good food. Always extra when you want extra legroom etc but to be expected now! Overall a professional, well organised company. Our first choice for flights. Thank you.
5
Jet2.com
Easy to book, good information on app, ability to add or change things. On line check in and boarding passes.staff exceptional at both airports and onward and home bound planes staff extremely caring.
5
Jet2.com
Easy to book, good staff,
5
Jet2.com
Easy to book, great price, staff were lovely
5
Jet2.com
Easy to book, great pricing and good baggage allowanceCraig and his crew in particular on the return flight to Glasgow were superb
5
Jet2.com
Easy to book, hassle free, reasonable price, keep doing what your doing 😀
5
Jet2.com
Easy to book, no charge for 10kg cabin bag, on time.
5
Jet2.com
Easy to book, no hidden extras or extortionate prices for luggage/ seat booking. Flights generally on time , staff pleasant 👍
5
Jet2.com
Easy to book, though online checkin can be a bit frustrating (could be user error though). Staff very friendly and more importantly, helpful.This was my first time travelling with Jet2 and to be honest I was a bit wary as they're better known to me for their package holidays than simple flights from A to B.I flew last minute from Jersey to Leeds/Bradford return to join a pal in a two day golf competition.Pricing was very reasonable and the service excellent. It's just a shame that this particular route is seasonal as I'd love to go more regularly.
4
Jet2.com
Easy to book, two light checking great. Happy staff on the ground and in the air. Helpful, a sense of humour. Look forward to seeing them soon
5
Jet2.com
Easy to book, use of app helps so much, online check in and boarding passes quickened the through airport experience. Pre booked seats and meals on board all made to enhance the whole experience. Well recommended.
5
Jet2.com
Easy to book,good service loading and on the plane and a nice breakfast.
5
Jet2.com
Easy to book. Clean & reasonably comfortable flight for short haul.Would prefer more choice for gluten free
4
Jet2.com
Easy to book. Easy to manage and easy to fly with Jet2
5
Jet2.com
Easy to book. Easy to travel with.
5
Jet2.com
Easy to book. Flight on time with plenty of leg room. No rowdies. Cabin service excellent.
5
Jet2.com
Easy to book. Flights on time. Personable and helpful staff. Competitively priced
5
Jet2.com
Easy to book. Helpful friendly staff at each stage . Reasonable prices
5
Jet2.com
Easy to book. Really friendly and helpful staff at Malaga and on my return flight twilight check in great as as usual the flight although a little late taking off was greatYour staff are exceptional.
5
EasyJet
Easy to change and straightforward assistant
5
EasyJet
Easy to change flight through customer service, thank you
5
Jet2.com
Easy to change flights online
5
EasyJet
Easy to change flights. Wait was a little long but otherwise great.
5
EasyJet
Easy to chat to, had a little wait but a lovely person to chat to
5
EasyJet
Easy to chat via online messages. Problem sorted really quickly and easily. Very helpful person. Thank you
5
Jet2.com
Easy to check in and friendly staff.Only fault is flights on most days return are very late and not ideal for us
4
Jet2.com
Easy to check in online. Flights were on time.
5
Jet2.com
Easy to check in, lots of staff available at all times to answer any queries or to help.Flight was on time which is always good and know that Jet2 have to depend on the airport for that.
5
Jet2.com
Easy to check in, lots of staff available. Good luggage allowance
5
Jet2.com
Easy to check inGreat serviceAlways there to assist
5
EasyJet
Easy to communicate
5
EasyJet
Easy to contact and easy to sort out
5
EasyJet
Easy to contact customer service online who made amendments to my booking
5
EasyJet
Easy to contact, good understanding of issue and fast resolve of querie.
5
EasyJet
Easy to deal
5
Jet2.com
Easy to deal with no hassle great carrier
5
Jet2.com
Easy to deal with, great price good service and on time
5
EasyJet
Easy to deal with, quick response.I needed to change a name on a booking. The customer service advisor responded quickly (in under 3 minutes), and changed the name and re-sent the booking back to me. Really helpful.
5
EasyJet
Easy to deal with.
5
Jet2.com
Easy to do app, making navigation adodull.
4
EasyJet
Easy to do once you get connected which is the only downside to this site
4
Jet2.com
Easy to find dflights/costs etc on line then easy to book and pay on line
5
Jet2.com
Easy to fly with plenty of leg room staff is good nothing is to much bother for them
5
EasyJet
Easy to get connected and sorted my query without issue
4
EasyJet
Easy to get in contact by their chat
5
EasyJet
Easy to make contact via chat and clear and helpful information and actions from the Virtual Advisor
5
Jet2.com
Easy to navigate bookings, friendly service, and friendly professional customer service. That's why I fly every year with Jet2!
5
Jet2.com
Easy to navigate website for booking online with clear pricing at each stage. Being able to check in 30 days in advance and access boarding passes via app. is very useful.
5
EasyJet
Easy to rubbish EasyJet and we've had our moments with them. However, I left my expensive earbud speakers on a flight a week ago and retrieving them was made really easy. Sent an email. Someone emailed back asking for more details. Said, yes they'd found them. I was passing back through the airport a week later at half past midnight. They gave me a mobile phone number and sure enough, someone was there to meet me with the headphones.
4
Turkish Airlines
Easy to search and book a ticket. The flight crew were kind enough, nothing out of the usual but attentive and kind when asking for extra items or drinks etc. Economy window seats were fine even for someone fairly tall as me (190cm / 6.3”). Flights were on time. Every time they rescheduled a flight I lost my seat booking I paid extra for and I had to get in contact with Turkish customer service. I have on record 40 calls and 9 feedback forms filled in with the simple request to have the seat or similar seat I paid extra for. I first got denied boarding because the gate staff at Edinburgh airport was not familiar with my passport nationality telling me sthat I’m unable to board the plane without a pre-approved visa for Singapore. When in reality, you simply fill in the SG arrival pass and you are good to go. Which I explained and told her exactly where she could find this information. I turned to the other gate agent and showed my passport and let me on the flight. While on my trip I had my trip rescheduled twice and I spotted something different with my flight. It seemed like my flight had been split up into two single journeys instead of a connecting one. Which would mean I had to check out my luggage and check it in again during my transfer. So I call their agents asking to confirm if this is the case and to double check if my tickets are still connecting. First one said bit to quickly, yes everything is fine with your tickets no worry. I message their facebook page to ask the same question with more details, they say it’s no issue and they tickets are connected. I felt something did not look right so I called again to their customer support and this time the agent told right away. Yes they are separate and we will right away go ahead and connect them again. Once and never again.
2
EasyJet
Easy to talk and solve my problem fast
5
EasyJet
Easy to talk to able to understand what i needed help withQuick and easy
5
EasyJet
Easy to understand
5
Jet2.com
Easy to understand website, great staffPrices are not that much different to EasyJet and Ryan AirHave used jet2 for many years now, disappointed that there is not a loyalty scheme
5
Jet2.com
Easy to use - great service
5
EasyJet
Easy to use - on line chat was quick and effective/ efficient
5
Jet2.com
Easy to use airport, on time flights. In-flight food not available on outward journey....good job we took sandwiches as notification received too late to be really useful .
4
Jet2.com
Easy to use and informative
5
EasyJet
Easy to use and solved our problem
5
Jet2.com
Easy to use app for e tickets- al staff friendly and approachable
5
Jet2.com
Easy to use app, kept up to date with information, smooth bag drop-off, lovely attentive cabin crew.
5
Jet2.com
Easy to use app, lots of useful messages
5
Jet2.com
Easy to use appFair price and good service
5
Jet2.com
Easy to use app…. Good flight timings…. Easy check in at airport…. Friendly staff
5
Jet2.com
Easy to use booking site no great value flights very helpful Jet 2 staff both at Manchester and Izmir airports really plesent and helpful in flight jet 2 staff
5
EasyJet
Easy to use booking system, and for an airline I find them rather reliable for cheap flights where they are regularly scheduled.
4
EasyJet
Easy to use chat to correct a passenger name change.
5
Jet2.com
Easy to use jet2
5
EasyJet
Easy to use online chat and issue was resolved quickly.
5
Norwegian
Easy to use platformI bought my ticket to Amsterdam from the Airline website. Regardless of website experience, the whole process from departure to arrival was not difficult. I checked in online thanks to their information on the email 24Hr before my flight and yes it was easy.
4
Jet2.com
Easy to use the jet.2 app good service, nice clean planes and was a nice start and end to our holiday
5
Jet2.com
Easy to use website
5
Jet2.com
Easy to use website - I could see and understand what it was I was booking throughout.Twighlight Baggage process at Bristol Airport for an early morning flight was superb.Helpful staff both in Bristol and Faro airports.Aircraft crew were also fantastic on both legs in and out.Will definitely try to use Jet2 again - no wonder you are a Which? recommended airline.
5
EasyJet
Easy to use website and great value holiday booked! Thank you easyjet holidays! 😊
5
Jet2.com
Easy to use website, prompt check-in, flights on time. We normally like Jet2 a lot, but...this time the people in the row behind were increasingly drunk and disruptive and made our flight out a misery, but the staff kept repeatedly serving more alcohol with no attempt to keep them quiet. We couldn't wait to get off the plane. Please introduce a per-customer limit on in-flight booze.
2
Jet2.com
Easy to use website. Customer service via what's app, talking to real people and not just chat bits is great!!!! Cabin crew were lovely friendly and even had the same cabin crew the last 3 consecutive flights. Smiley faces. Makes all the difference. Ryanair is a nasty cheap airline in all firms!!! Please don't ever become anything like them!!!! Your prices are a bit high but if it means guts steed good customer service and friendly professional staff then you're happier paying for that. Only an hi g thing is paying to reserve a seat; that should automatically be included and a given when booking the flight. But all in all, keep up the good work jet2!
5
Jet2.com
Easy to use website.Arrival's is brilliant, staff pleasant and courteous. Always there to help. Boarding is easy and well rehearsed. And the staff on board are always first class.Jet 2 is always hassle free. 5star.
5
Jet2.com
Easy to use your app and usual great service from your staff. Thanks!
5
EasyJet
Easy to use, no fuss. Problem sorted very quickly.
5
Grupo AirFrance-KLM
Easy to use, very clear on the prices, it never freezes during payment steps, and they give you many options to send the confirmation. my favourite favourite website!!
5
EasyJet
Easy to use.
5
EasyJet
Easy to use. Efficient. I was informed every step of the way.
5
Jet2.com
Easy travel amd great price
5