Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
EasyJet | Fantastic as alwaysMany thanksCan't fault the seevice | 5 |
Jet2.com | Fantastic as usual. No complaints. The staff onboard and in Newcastle Airport are so helpful and friendly. 👠| 5 |
Jet2.com | Fantastic boarding experience on departure no waiting in gate like cattle! Flight took off spot in time crew very friendly and helpful, and to make it even better you have Estrella on board! | 5 |
Jet2.com | Fantastic cabin crew comfortable plane enjoyable flight | 5 |
Jet2.com | Fantastic cabin crew who made our flight so much nicer! Shout out to Vincent in particular and his female colleague (sorry can't remember your name!). | 5 |
Jet2.com | Fantastic captains and crew on flights to and from Verona on 7 and 14 July. Capt Hughie Urquhart outbound but I've Captured forgotten equally Capt on inboubd. Everyone working on both flights was superb. Thank you. | 5 |
EasyJet | Fantastic chat service from Easyjet, changing my flight at no cost. | 5 |
Jet2.com | Fantastic check in and number of Jet 2 staff at airport. Far more than any other carrier. Actual flight was on time and clean well presented plane. Ruined by too many announcements by cabin crew at excessively loud volume trying to advertise on board service. Suggest you reduce frequency and volume. Everything else is professional but this aspect puts you in the easyJet class which lowers the overall experience. We are willing to pay more than easyJet etc to not be treated like a mob going on a weekend stag do. Otherwise you are unbeatable. Sorry to moan. | 3 |
Jet2.com | Fantastic check in facilities very helpful friendly staff. The cabin crew were brilliant | 5 |
EasyJet | Fantastic company and fantastic staff l am extremely terrified of flying the cabin crew we're just amazing with me l have flew loads of times before where l am a bubbling wreck and for the first time in my life with the help of the cabin crew l was calm so thank you easy jet for helping me over coming a fear â¤ï¸ | 5 |
Norwegian | Fantastic company to fly with. Fantastically attentive , well presented & genuine staff from the bag drop @ helsinki airport to the last minute on the plane in Dublin. FREE wifi on board all the way with great connection. Great plane food & choice. Spotlessly clean & surprisingly comfortable plane. Everything about my trip makes me want to book with them again.Great price, great service no hesitation flying with them again! | 5 |
EasyJet | Fantastic crew to Sharm and again back to the UK. Extremely friendly and helpful. I personally think they all need a big shout out as they do not stop.I would fly with them everyday!! Easy jet crew your are fantastic!! | 5 |
EasyJet | Fantastic customer service and very helpful | 5 |
EasyJet | Fantastic customer service and very well managed with quick and professional advice and service. Thank you for making the transaction so easy | 5 |
EasyJet | Fantastic customer service by | 5 |
Ryanair | Fantastic customer service by Jamie V. My name was different on my boarding pass (Jo) instead of Joanne. Jamie sorted this quickly and for free via the chat on Ryan air. Thank you so much Jamie | 5 |
EasyJet | Fantastic customer service it only took a few minutes to fix my | 5 |
Jet2.com | Fantastic customer service, had to change our flights and the Jet2 made it so easy. Flights were on time and the onboard cabin crew were really friendly and helpful.great experience from start to finish as usual. | 5 |
EasyJet | Fantastic customer service, my request was processed immediately with no hastle. Thanks! | 5 |
EasyJet | Fantastic customer service, well done easyjetI am very impressed with your service,I wanted to change my flight to a different day but keep 1 passanger on the existing flightThis was done with ease and the assistant at Easyjet was very patient with my a massive thank you. | 5 |
EasyJet | Fantastic customer service. Quick and efficient when chatting to an advisor. Lengthy wait in the queue before I was assigned an advisor. | 4 |
Jet2.com | Fantastic every time | 5 |
Jet2.com | Fantastic experience - again!Check-in was smooth and straightforward with staff who were friendly and professional.The flights - both ways - were 'well driven' (apart from the last couple of feet when landing which woke us all!)The cabin crew were exceptional - also friendly, efficient and professional.If given the option we would choose Jet2 every time! | 5 |
EasyJet | Fantastic experience with Easyjet. Flew with them in May of this year and everything went smoothly. Had a package booked with them, which was very well organised and a great price.Would definitely use again if the price was right. | 5 |
EasyJet | Fantastic experience with easy jet. Our flight got canceled the same day, we got relocated to another flight (hotel and flight paid by easyJet) and received our compensation after only 10 days! | 5 |
Jet2.com | Fantastic experience, lovely attentive staff, comfortable seating and smooth flight and excellent service!!Love jet2, won't fly with anyone else. | 5 |
Vueling | Fantastic experience, the flight boarded early, departed early and arrived early. The cabin crew were polite and very helpful. The plane was clean and the inflight snacks very good.At odds to most other reviewers based on this experience, I would recommend Vueling. | 5 |
Wizz Air | Fantastic experience. Everything clearly stated for example we had to check in online print boarding pass and that baggage allowance was small. Amazing luggage allowance of 32kg! Flights on time and very pleasant staff. | 8 |
Ryanair | Fantastic flight - had no problems at all.Nice to see so many positive comments 😄 | 5 |
Jet2.com | Fantastic flight .Staff be it ground or cabin crew are really great usually fly with Ryan Air but the got fed up with the constant friction about what you can and can't do can and can't bring onboard . | 5 |
Jet2.com | Fantastic flight and staff work so hard. Thank You all | 5 |
Jet2.com | Fantastic flight as always,Jet2 for us are our number 1 choice.For the first time we had a meal each both ways we were so impressed with the quality, I say to anyone you must give them a try,not a huge meal but really tasty. | 5 |
Jet2.com | Fantastic flight attendants and captain!Fabulous service throughout.What a happy team x | 5 |
Jet2.com | Fantastic flight comfortable seats I'm glad you can't reply and then that makes it a comfortable experience the food was excellent the service and the staff was the same will definitely be rebooking with Jet2Regards gary hayes | 5 |
Grupo IAG | Fantastic flight down to Heathrow. Crew doing their best to keep everyone happy in challenging times. Nice to see they have introduced a free snack and water. It’s a start. | 9 |
Jet2.com | Fantastic flight fantastic staff.. jet2 are the best always a great service I highly recommend | 5 |
Jet2.com | Fantastic flight made very welcome on boarding treated with the upmost professional crew very helpful, polite and attentive will always use jet2 for our holidays 2 more upcoming ones and will be using this company never had a bad experience and flown with them quite a few times thank you Mrs s wade | 5 |
Ryanair | Fantastic flight no messing. No delays and really good inflight service. Excellent service from a budget airline at a great price | 5 |
Jet2.com | Fantastic flight on time cabin crew we brilliant nice and friendly credit to the company | 5 |
Jet2.com | Fantastic flight recently from Alicante to Leeds. Good food first class staff who worked very hard for the whole flight. A little late taking off but the Pilot kept us updated throughout the journey. | 5 |
Ryanair | Fantastic flight service on flight FR8284 on 7th November 2022, staff victor & Daniel were outstanding !!!Never in all my years of flying have I experienced such good customer service !!Defo would love to fly with them again :-) | 5 |
Jet2.com | Fantastic flight the only problem we did have was the person next to us was so fat they took up half are seat | 5 |
Jet2.com | Fantastic flight there and back! Super staff! Thank you. | 5 |
Jet2.com | Fantastic flight very relaxing | 5 |
Jet2.com | Fantastic flight with no issues | 5 |
Jet2.com | Fantastic flight âœˆï¸ Staff amazing and helpful. | 5 |
Jet2.com | Fantastic flight âœˆï¸ never even felt it touch the ground (by a lady pilot ! )The staff were amazing so friendly & very helpful with everything ! Seats so comfy & enough space not so you felt cramped or squashed in !Really enjoyed the experience will fly with them again ! 10/10 😘 | 5 |
Jet2.com | Fantastic flight, no dramas at all, | 5 |
Jet2.com | Fantastic flight, service as always.Fly the best | 5 |
Jet2.com | Fantastic flight, with great cabin crew and regular updates from the pilot. Take off and landing on time. All over a fabulous experience. | 5 |
Jet2.com | Fantastic flight. Crew excellent. | 5 |
Jet2.com | Fantastic flight. Excellent customer service throughout my traveling to Alicante.Thank you to all involved.From one very anxious and solo traveller! You all made it a not so anxiety ridden experience. Top marks! | 5 |
Jet2.com | Fantastic flight. Staff brilliant. Always great flights with Jet2. | 5 |
Jet2.com | Fantastic flight. Super friendly staff. Ground crew at Mahon were excellent. | 5 |
Jet2.com | Fantastic flights both ways, amazing hotel and brilliant service. Never use any other travel company. Can't wait to go again next year.! Thank you | 5 |
Jet2.com | Fantastic flights great communication great cabin crew very polite and personable made our trip thank you | 5 |
Jet2.com | Fantastic flights staff amazing can't do enough fir you | 5 |
Jet2.com | Fantastic flights yet again. Will only fly with Jet2 unless long haul flight. Captain was very informative and cabin crew were friendly and couldn't do enough for us. Keep up the great service. | 5 |
Jet2.com | Fantastic friendly crew. Who made you feel at ease and couldn't do enough for you. Both in outward and return flights.One of the best flying experiences we've had. | 5 |
Jet2.com | Fantastic from start to finish I have a new hip replacementProblem and partner has broken wrist made the start to our holiday pain and stress free. Thank you all at Ryan AirLOL ! Jet 2 The best forget the rest x | 5 |
Jet2.com | Fantastic from start to finish, all staff polite and helpful | 5 |
Jet2.com | Fantastic from the min we got to the airport, walked through early which is a real bonus and the flight and crew were lovely . | 5 |
Jet2.com | Fantastic ground crew at Barcelona after our bags were taken by mistake! | 5 |
Jet2.com | Fantastic ground crew in Edinburgh and Tenerife and great flight crew. We have a son with special needs and they recognised the daisy lanyard immediately and made sure we were OK at all times | 5 |
Jet2.com | Fantastic ground crew in Kefalonia when incoming flights delayed due to electric storms and significant turbulance. No other airline was informing passengers.Our aircraft was diverted to Athens.We eventually departed late, cabin crew were superb and flight crew managed, just, to get us into Manchester within their permitted flying time limits.Booked for next year already, despite price increases. | 5 |
EasyJet | Fantastic help from Ahmed. Was stressing out and he helped with my travel problem. | 5 |
EasyJet | Fantastic help, very clear and good communication, much appreciated | 5 |
EasyJet | Fantastic helpful | 5 |
Jet2.com | Fantastic in every way | 5 |
Jet2.com | Fantastic in flight staff | 5 |
Jet2.com | Fantastic much better then easy jet | 5 |
EasyJet | Fantastic online service, really quick and efficient and no difficulty with request. Would have been 5 star review for service, however it was not straight forward to be put in touch with a customer service representative, this would of made it better. | 4 |
Jet2.com | Fantastic organisation and customer service. Surprisingly good food. We prebooked cooked breakfast for outward journey and meal on way back. Better than a lot of short haul business class food. We thoroughly enjoyed it. | 5 |
Jet2.com | Fantastic organisation with the friendliest most helpful staff in the industry. | 5 |
Ryanair | Fantastic price for a flight would have liked to have sat with family but otherwise great | 4 |
EasyJet | Fantastic quick service. Helped a seriously stressed tech nana sort a silly spelling error 😅 | 5 |
Jet2.com | Fantastic rep Polina in Skiathos when my partner suffered a knee injury. She couldn't do enough to help us. Getting us a wheelchair and checked up on us after we saw the doctor and specialist. The Jet2 helpline were fantastic too organising assistance at both airports. Highly recommend Jet2 | 5 |
Jet2.com | Fantastic service | 5 |
EasyJet | Fantastic service - I made an error with my booking and contacted Easy jet via their online chat. They resolved my issue immediately. Thank you! | 5 |
EasyJet | Fantastic service - quick and easy | 5 |
Jet2.com | Fantastic service and I would recommend | 5 |
EasyJet | Fantastic service and help from air stewards on flight EZY 2914 on the 9/5/23 where a medical emergency was averted, due to the quick and professional action taken. My thanks to you all. Seat 21d | 5 |
EasyJet | Fantastic service and very helpful staff on chat. | 5 |
Jet2.com | Fantastic service both on the plane and at the airport. | 5 |
Jet2.com | Fantastic service everytime. A fair priced airline that doesn't just try to charge extra for seat, hand luggage etc. | 5 |
EasyJet | Fantastic service friendly staff all went according to itinerary although the poor air hostess had a lot to put up with due to some very self righteous passengers they remained calm and professional throughout the 4 hour flight boarding was swift and journey was smooth all in all a very positive experience will definitely be using easyJet again in the near future | 5 |
Turkish Airlines | Fantastic service from Tyler and Sanam. They reassured and resolved my concerns to my satisfaction as I was really concerned about missing my flight due to the travel agency providing the wrong baggage allowance. Thanks again Tyler and Sanam for the great customer service. | 5 |
EasyJet | Fantastic service from Yonela at EasyJet Holidays customer services team.Had to cancel our holiday with a week to go due to my husband being unable to fly due to recently diagnosed medical condition.We were asked to provide proof from our doctor which we had on my husbands NHS app.Emailed a screenshot through and on receiving this it was confirmed that we would receive a refund minus a supplier cancellation fee (to be expected due to short notice).Yonela also advised that she would send us confirmation in order for us to claim the cancellation fee on our insurance if we wanted to.Fantastic service all round. Made it so much less stressful. Thank you. | 5 |
Jet2.com | Fantastic service from airport all the way through to our destination. Staff on flight were great, definitely recommended for the price, getting better than Ryanair at the moment. | 5 |
Jet2.com | Fantastic service from all the staff from Jet 2.This helped to compensate for the bad experience of the rest of the holiday | 5 |
Jet2.com | Fantastic service from check in.Staff excellent at all times.Flight attendants outbound and return, where friendly, helpful and always had a smile. | 5 |
Jet2.com | Fantastic service from dropping off the suitcases at the twilight area in Liverpool Airport through the holiday at the Terralta apartments in Benidorm and return trip. No hassle and stress free, just what was required. Party of 6 ranging from 70 to 13 years old, thanks. | 5 |
Jet2.com | Fantastic service from holiday reps abroad especially Chery who actually went more than the extra mile giving expential service to us as my mom requires special assistance ,she even came and checked we were a ok on a very busy day for them.i must say that all the staff at Jet2 are very helpful but a few really stand out. It makes it very easy to travel with my 95yr old mother when I travel with Jet2holidays. | 5 |
Jet2.com | Fantastic service from start to finish - especially from the check in staff at Birmingham airport and on board crew both flights. I would seriously think about flying with anyone else | 5 |
Jet2.com | Fantastic service from start to finish! Super helpful & happy cabin crew, which was definitely appreciated as I was flying with my baby for the first time. They really seem to enjoy their job. | 5 |
Jet2.com | Fantastic service from start to finish, always a great experience. | 5 |
Jet2.com | Fantastic service from start to finish. Lots of staff available, quick stress free service through checking. Choose everything. | 5 |
Jet2.com | Fantastic service from the attendants , so so friendly while maintaining their professionalism ....superb !! luv Jet 2 | 5 |
Jet2.com | Fantastic service from the minute we arrived at the airport - lots of staff around to help and guide you. The aircrew were great smiley friendly and chatty. Would definitely recommend to fly with them | 5 |
Jet2.com | Fantastic service from the start.. every member of staff were helpful, professional and polite... Jet2 have been our go to airline for the past few years and would recommend them to our friends and family. | 5 |
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