Airline
stringclasses 16
values | Review
stringlengths 6
5.97k
| Rating
int64 1
10
|
|---|---|---|
Jet2.com
|
All excellent. Staff brilliant, right from check in to flight staff. Felt valued and respected all the way
| 5
|
Jet2.com
|
All expectations fully met. Excellent all round service and super hospitality from all Jet2 staff making the journey pleasant. Thank you.
| 5
|
Turkish Airlines
|
All false advertisements, no one has responded for 4 months and they have led me astray with lies, no one in this company takes care of people's problems and they just take money from you easily, because they have no law.They are only looking for money, they don't provide any support, they lie and take time and lead us to a bad and ugly experience.😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
| 1
|
EasyJet
|
All fineAll fineAll fineAll fineAll fine
| 5
|
Jet2.com
|
All first class service.
| 5
|
Lufthansa
|
All flights delay. Rude crew. No apologies. Absence of airport information until you reach the gate are. Terrible transit. Terrible ground crew. You have to create an account to get 30 mins of texting. Only one flight add WiFi. Just a bottle of water. No message nor apologies on board. We waited one hour on the ground with zero information.
| 1
|
Ryanair
|
All flights late, nothing has changed since pandemic, no matter where you fly, always late.
| 1
|
Jet2.com
|
All flights on time and arrived at destination early. Staff very friendly and helpful. Will definitely choose jet2 again.
| 5
|
Jet2.com
|
All flights on time and great service on board. Many thanks.
| 5
|
Jet2.com
|
All flights on time, lovely friendly staff and great flight times
| 5
|
EasyJet
|
All flights to and from the UK were cancelled yesterday which is understandably not easyJet's fault, however they should be doing more to assist people in light of this. First of all their online chat service is just awful… I don't want to speak to a generated response I want to speak with a real human being. Second of all don't even bother calling them because you may never get through! Or if you do finally get through your call will be cut off.Thirdly, the representative who helped me told me I was booked onto another flight for the next day, after HOURS of waiting I received absolutely no confirmation email so I called the third-party company they booked with only to be told the request to put me onto that flight had been REJECTED… Easyjet not only neglected to tell me that it was a possibility that the request could be rejected, they also didn't tell me it was rejected PERIOD!I used the self-service to get onto the next flight which is 4 DAYS AWAY meaning I will be missing income from work. Is EasyJet planning to compensate for this? Absolutely not because their claims policy does not cover such events, and even if you file a claim just know you'll be waiting 28 DAYS for any type of response.I've spent the last 12hours+ trying to get some type of support but none is being offered to me… how utterly disappointing.This will be the last time I book with easyJet.
| 1
|
Jet2.com
|
All flights were on time, cabin crews were helpful and friendly the aeroplane was clean and comfortable. We also has a partially sighted member of our party and the cabin crew were excellent going through the emergency procedures and offering any assistance required during the flight. Thank you for a extremely pleasant journey.
| 5
|
Jet2.com
|
All flights were on time, except one delay due to a problem with the airport IT service.The food was delicious and the flights were comfortable.
| 5
|
Jet2.com
|
All flights were on time. Staff are warm and welcoming. You'd have got 5* if you have had an option to check your baggage in with a human at Manchester. On the return from Spain a human checked our baggage in and it flowed perfectly unlike the queues for do it yourself going out!
| 4
|
EasyJet
|
All good , answered clear my questions
| 5
|
Jet2.com
|
All good , friendly and efficient cabin crew. Good transfers to airport assistance ( my husband uses airport wheelchair)
| 5
|
Jet2.com
|
All good , over an hour late going.
| 4
|
Jet2.com
|
All good - flights & staff
| 5
|
Jet2.com
|
All good - flights slightly delayed on the way back.
| 4
|
Jet2.com
|
All good - have grown used to the friendly greeting at both ends and the efficient ground and air crew !
| 5
|
Jet2.com
|
All good ..it was on time landing so no disruption
| 5
|
Jet2.com
|
All good albeit security at Alicante caused issues (not the fault of Jet2 though).
| 5
|
Jet2.com
|
All good and Cabin Crew very accommodating
| 5
|
EasyJet
|
All good and easy to make changes to the flight
| 5
|
Jet2.com
|
All good and efficient from parking to checkin to landing
| 5
|
Jet2.com
|
All good and flight great
| 5
|
Jet2.com
|
All good and no issues.
| 5
|
Jet2.com
|
All good apart from no decaff coffee! Little sachets would do it!
| 5
|
Jet2.com
|
All good apart from on our outward flight. It appeared to be a new aeroplane. We were in Row 19, over the wing. When the plane was gearing up for takeoff the fumes were really strong and I felt really sick by the time we took off.
| 5
|
Jet2.com
|
All good apart from the one hour delay
| 5
|
Jet2.com
|
All good as always
| 5
|
Jet2.com
|
All good as usual
| 5
|
Jet2.com
|
All good as usual but a delay on return flight
| 4
|
Jet2.com
|
All good as usual with excellent service and staff until the return flight into Birmingham. Bags an hour late and despite other bags coming through no reason for our delay. Lots of your staff there but no one finding out the problem and 1 particular lady said the belt was broken, obviously not so and she had quite an aggressive tone.
| 4
|
EasyJet
|
All good but can not give 5 stars as i didn't receive the help i was asking for!
| 4
|
EasyJet
|
All good but clearly the person was dealing with far more than just 2 or 3 ppl. V polite. V helpful.
| 4
|
Jet2.com
|
All good cabin crew did everything right.
| 5
|
Jet2.com
|
All good can't find fault
| 5
|
Jet2.com
|
All good even though we spent over 3hrs on the aeroplane on the tarmac before we went anywhere to to volcano eruption
| 5
|
Jet2.com
|
All good except I went on line 3 days before my return flight to book a meal and when I was on the plane was told that there was no meal for me as I need to order it at least a week before my flight? Surely 3 days is plenty of time ???
| 4
|
Jet2.com
|
All good except for lack of details and info about delay.Needed to know how long it was expected to be.
| 4
|
Jet2.com
|
All good except slightly delayed
| 4
|
Jet2.com
|
All good experience...will travel 🧳 again ðŸ‘
| 4
|
Jet2.com
|
All good fast service good of duty free
| 5
|
Jet2.com
|
All good from Jet2 as always
| 5
|
EasyJet
|
All good many thanks
| 5
|
Jet2.com
|
All good much better than RYanair
| 5
|
Jet2.com
|
All good no issues except one hour delay due to fog.
| 5
|
Jet2.com
|
All good no problem always good with jet2Seat placement a bit strange for a single person put me in the middle of a girl group? When they could have put me on the end !!
| 4
|
Jet2.com
|
All good no problemI hour delay but made up some of the time
| 4
|
Jet2.com
|
All good no problems
| 5
|
Jet2.com
|
All good on actual flight, but long delay on leaving Birmingham due to lack of assistance for disabled passengers.
| 4
|
Jet2.com
|
All good on time landing a bit scary at Leeds but that was the weather not your fault, customer care on board very good will be using you again for sure.
| 5
|
Jet2.com
|
All good thank you
| 5
|
Jet2.com
|
All good thank you!!
| 5
|
Jet2.com
|
All good thanks
| 5
|
Jet2.com
|
All good this time, just airport security delays both ends but flights very good.
| 5
|
EasyJet
|
All good until you need service.My ticket fly is canceled. I talked with EasyJet for 2 hours on the phone to get help.Tina was a terrible agent, she hung up inside
| 1
|
Jet2.com
|
All good will use again
| 4
|
Jet2.com
|
All good with accessing the website and checking process, the seats were extremely tight and uncomfortable.
| 4
|
Ryanair
|
All good with flight Faro to Bournemouth on 8th July 2018 but shame about Ryanair's 'Musical Chairs( seats)' before take off where familes we reuniting due to Ryanair's ridiculous policy of intentionally splitting up travelling companions.
| 4
|
Jet2.com
|
All good with flights minor delays only. Very comfortable flight with good service and food. Well done Jet 2 would definitely fly with them again.Allen Port
| 5
|
Jet2.com
|
All good with holidays (2) this year with Jet2. I know I can trust Jet2 to provide quality service which is reassuring.
| 5
|
Jet2.com
|
All good …….cheap and cheerful. Shame it didn't run throughout the year.
| 5
|
Jet2.com
|
All good! No delays!!
| 5
|
Jet2.com
|
All good, Jet2 remains our preferred airline (would use it even more if it flew from Teesside!)
| 5
|
Jet2.com
|
All good, enjoyed it
| 4
|
Jet2.com
|
All good, flew from East Midlands thus time. So much better than Manchester. Quickly through security & boarding.Short delay of half an hour both ways but that's all. Flightxwas good both ways , cabin crew were excellent. Baggage was through before we got off the plane. Got out of Airport in record time.
| 5
|
Jet2.com
|
All good, friendly
| 5
|
Jet2.com
|
All good, friendly pleasant staff, reasonable cabin bag allowance, good leg room and on time!
| 5
|
Pegasus Airlines
|
All good, good legroom, didn't check hand luggage
| 5
|
Jet2.com
|
All good, helpful staff and usually reliable
| 5
|
Vueling
|
All good, no delays and they even moved us to 2nd row because of small baby, thank Vueling muy Bueno
| 5
|
Jet2.com
|
All good, no issues, friendly crew
| 5
|
Jet2.com
|
All good, no issues, vfm and comfortable flight
| 5
|
Jet2.com
|
All good, recommended
| 5
|
Jet2.com
|
All good, staff polite, plane clean, no delays, just a shame that I asked for a birthday announcement for a famiiy member and it wasn't done ☹ï¸
| 4
|
Jet2.com
|
All good, staff professional they made the trip go smoothly. The airplane was more comfortable than other similar companies.Even on the return trip the plane was delayed due to weather the staff personally went round the customers and explained the situation. A+
| 5
|
Jet2.com
|
All good, staff were excellent and service very quick.
| 5
|
Jet2.com
|
All good, thanks
| 5
|
Jet2.com
|
All good. Assistance requested at Leedsbradford airport could be a lot better. The one at Malaga was superb
| 5
|
Jet2.com
|
All good. Brilliant and pleasant staff. Extremely polite and courteous.
| 5
|
Jet2.com
|
All good. Everything worked very well and went smoothly.
| 5
|
EasyJet
|
All good. Flew from Gatwick to Alicante last Friday. 40 minute delay but that's normal when flying.
| 5
|
Jet2.com
|
All good. Friendly staff
| 5
|
Jet2.com
|
All good. My flight was on time, the journey was smooth, the cabin crew worked very hard.
| 5
|
Jet2.com
|
All good. No problems Staff friendly and helpful
| 5
|
Jet2.com
|
All good. No room for improvement
| 5
|
Jet2.com
|
All good. On time. Food good as was service. Only reason it's not 5 stars is that it was really cold onboard. But not a big issue
| 4
|
Jet2.com
|
All good. Only gripe was being in row 1 but the first available overhead bins were at row 3 (or further back). If booking to be at the front to get off early- this was not a given.
| 4
|
Jet2.com
|
All good. Staff very helpful and friendly.
| 5
|
Jet2.com
|
All good.No hassle. No stupid questions. All staff at the top of their game especially on the plane.
| 5
|
Jet2.com
|
All good.Price was fair, schedule was convenient, flights were on time. Staff were courteous and accommodating. This was a fairly "run of the mill" holiday flight for us - and everything went well, so there was nothing to not like. 🙂
| 5
|
Jet2.com
|
All good.Pricing help at hand during holiday, excellent air crew.
| 5
|
Jet2.com
|
All goodGreat flight times, always on time, all staff are always helpfulWould recommend Jet2 to anyone
| 5
|
Jet2.com
|
All goodOn time no hassle
| 5
|
Jet2.com
|
All great apart from a very drunken and abusive customer on the outward flight. Dealt with very well by the stewardess but should Never have been allowed on that or any plane at all. An absolute liability.
| 5
|
Jet2.com
|
All great no more to say .It's why I travel with you every time..
| 5
|
Jet2.com
|
All great on the flights apart from a drastic 6 hr delay on the return leg due to uk weather conditions
| 4
|
Jet2.com
|
All great. Will happily book through them again
| 5
|
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