ManuelMC/dataset_scraping · Datasets at Hugging Face

Airline stringclasses 16 values	Review stringlengths 6 5.97k	Rating int64 1 10
EasyJet	All greatvery easy to followQuick and effective	5
Jet2.com	All ground staff and crew are always lovely.Only thing that stops 5 stars is that our 4 flights this summer have been delayed.However probably not the airlines fault!We always use Jet2.	4
Ryanair	All happened on Valencia airport. My flight was refused because Ryanair staff consider that fully vaccinated member of British public with valid PRC test is not ALLOWED to fly.	1
EasyJet	All i had to do was say "can i speak to an agent" and a colleague picked up very quickly and sorted my baggage issue within 5 minutes.	5
EasyJet	All i want to do is speak to someone who can help me reset my password and it seems to be impossible	2
Iberia	All in all a very underwhelming and at times frustrating experience. Serious problems with cabin crew, service/hospitality is non-existent. We travelled in both economy and premium economy and the service and food were equally bad in both. In premium economy, I wanted to ask for some water so I put my call bell on - this was ignored for about 15 minutes (though many crew saw it) before one woman came by, turned the call light off and walked off. I had a laugh about it with a guy across the aisle, we were both in awe at the spectacularly bad service. I also spent hours and hours on their website trying unsuccessfully to check-in, it just kept freezing, tried to call customer service, was on hold for 10 minutes before being disconnected (several times) because the call centre was supposedly too busy. In summary, customer service on and off the plane is atrocious. Food was also pretty poor, on both 9 hour flights, the first meal was mediocre quality (at best) and the second meal was a banana or a packaged muffin. The only positive thing I can say is that they offer last-minute upgrades for quite reasonable prices. Perhaps worth the gamble to go long-haul business or premium economy for an extra hundred euros or so. If flying economy, definitely bring your own headphones, the ones they provide are a joke.	3
Norwegian	All in all not a bad flight in premium. Good seat, good IFE. The food was awful - I don't mind everything coming in a paper box but I believe they can do better - or allow premium customers to get what they want from the (way better) snack menu. Also I think given that having paid an extra 500 or so per seat, the wine should be unlimited - after 3 small drinks, you have to pay. Loved the lounge in Oslo.	7
Grupo IAG	All inclusive 5 star holidayTerrible experience over ChristmasE mailed them 3 times as a silver status memberNot interested couldn't even be bothered to respond apart from a uniform AI response	1
Jet2.com	All information shared in ' plain English'Flight staff helpful and friendly.Would recommend againThanks	5
Jet2.com	All jet2 staff were helpful and polite I'm looking forward to next time	5
Air Europa	All key communication about COVID-19 is in Spanish, now we were not allowed to board because our PCR test result was within 24 hours instead of the test itself...	1
Jet2.com	All made very easy. Like the app with boarding passes	5
Jet2.com	All matters in Jet2 control were first class.Whole experience marred by enormous queue at Border Control, Stansted. Are too many flights arriving at Stansted within a very limited time interval?	5
Jet2.com	All members of staff professional friendly and efficient	5
EasyJet	All my bookings have vanished from the hopeless new app they've inflicted on us, but they can't tell me why b	1
Grupo IAG	All my checked in bags went missing. They delivered one bag which was soaking wet and most of its contents had to be trashed. Nobody picks up the customer service number. I am still waiting for them to locate my bags. I booked business class seats and its appalling to see my property treated this badly. The so called portal for complaints is a loop.	2
Ryanair	All my experiences with Ryanair have been just TERRIBLE and now I avoid them like the plague.	1
EasyJet	All my issues addressed quickly and efficiently via webchat once I managed to get to the front of the queue	4
Lufthansa	All my luggage Check in and Cabin bags for family of 4, were left behind in Munich 10 days ago, and till date i have no clue when i am going to get my bags back. There is literally no way to get the information, online tracking hasnt been updated in weeks. WORST Customer Service experience.	1
EasyJet	All my queries have been answered...quick response	5
EasyJet	All my worries disseppeard because they answer all my questions patiently and help me a lot. Thank you. I hope I'l thank you after the flight also.	5
Jet2.com	All of my experiences with Jet2 have been positive. They clearly put the customer at the top of their priority list and it comes through on every flight. The flight team is always friendly and, this is what I love about them more than any other airline, they have lots of team members available to help when you drop you bags / check in and when you arrive at your destination.	5
Grupo AirFrance-KLM	All of my flights were cancelled and Air France told me that I bought my tickets trough travel agency so I should contact my travel agent. Travel agent told me that i can't get any refund and I must turn to the airline. I wrote to Air France on facebook and they offered me some voucher but they haven't answered how and when I will recieve it. The flights were cancelled by the airline and I'm entitled to a full refund.	3
EasyJet	All of my questions were answered by a real person in a timely fashion putting my mind at ease.	5
Lufthansa	All of our luggage was lost on our way to a cruise. We were given a sheet of paper (written in German) by one of the rudest women I have ever met. The number on the sheet of paper did not work and the rest of the paper was pretty useless. Lufthansa would send periodic emails about our luggage over the next few days with conflicting information. We had someone in the states, someone on the ship and my husband and I continually trying to contact them, to actually talk to a person, to no avail. After several hours on hold, the cruise representative was able to talk with someone one time, but they were no help - they just passed the responsibility on to someone else. And then, one day, Lufthansa apparently just gave up - no more emails. We had to hire someone in Greece to locate and find our luggage. We were without it the entire trip - 10 days. I have tried repeatedly over the last month to contact them and to file a claim, but again, absolutely zero contact except for one automated email response.	1
Jet2.com	All of the booking/booking in and flights were good. Plenty of staff at Stansted, will use again	5
Jet2.com	All ok , slight delay due to snow on return flight	4
Jet2.com	All ok except for large group of drunk/ under influence of drink males on the 7am flight to Palma Mallorca on 16 August. They should have been refused access to plane or ordered to stay in their seats- Wouldn't stay in their seats, shouting to friends further up the aircraft, swearing etc. Very annoying for sober passengers!	4
Jet2.com	All ok generally, delayed by 1 hour but not this flight's fault and only 20 mins late on arrival. Staff very friendly and efficient	5
Jet2.com	All ok, flight delayed a little but caught up in flight	4
EasyJet	All okUntil you get on the plane. Pilots very professional. Stewards have a low opinion of customers in my view. I observed several interactions between customers and staff, followed by staff exchanging 'looks'. The worst issue for me is staff that lie to its customers. Chief Steward Vito - lied the front toilet was broken, I then proceeded to see the flight deck pilots use it! I used it following them and it was fine. Prior to that he turned numerous customers away & told them to goto the rear of the plane. He also announced it on the tannoy! I wonder whyâ€¦.	2
Jet2.com	All on time . Check in smooth . Staff were amazing and very reassuring . There were severe winds and gusts happening at Leeds when we were due to land . The staff took the time to talk to some nervous passengers and to keep them calm and the pilot did an amazing job to land the plane .	5
Jet2.com	All on time . Very nice	5
Jet2.com	All on time Staff all polite Plsne clean	5
Jet2.com	All on time and first class flight.	5
Jet2.com	All on time and good service.	5
Jet2.com	All on time and helpful j2 staff. Worth the extra for the flights and kept in touch with small problems at TFS.	4
Jet2.com	All on time both ways, but Jet 2 need to reduce the luggage costs to encourage use of the hold, on these weekend city hops, both times we struggled to get our 1 between 2 persons hand luggage stowed while others had more. I was disappointed to see as much as 3 pieces per person being carried on with no one from the desks or cabin crew policing this. Not Fairâ€¦..	4
Jet2.com	All on time good service. Will be back	5
Jet2.com	All on time, and staff were most accommodating.	5
Jet2.com	All on time, boarding and departures went well	5
Jet2.com	All on time, no hanging around, nice staff, no issues.	4
Jet2.com	All on time, no negatives	5
Jet2.com	All on time, plane was clean & tidy & staff were helpful as always.	5
Jet2.com	All on time, very comfortable journey	5
Jet2.com	All on time. Aircraft very clean and crew excellent. Check in at both ends no waiting.Altogether a good flight	5
Jet2.com	All on time. Found outward seats very hard on the bum.Sat on a fleece coming back.Slightly quieter than usual with the selling but still annoying.Thought Leeds airport very poor especially baggage handling.Piled up at start as conveyers not working and on return in a cramped corner where a Jet 2 lad was getting cases vertical as they arrived on the belt.	4
Jet2.com	All on time. In flight meals were quite nice.	5
Jet2.com	All on time. Staff all good, helpful and happy.	5
Jet2.com	All on time. We had booked quite a late flight home but thankfully everything went smoothly and on time.	5
Jet2.com	All on timeFriendly staffA pleasure to fly on Jet 2	5
Grupo IAG	All our family contributed to giving us a first class ticket long haul for our honeymoon to Cape Town. British airways made a mistake and our seats were at opposite ends of the plane and there is nothing they would do to help us or compensate us. Beyond disappointed and it ruined the start of our honeymoon	1
Ryanair	All part of the ongoing saga of the refunds. Ryanair have done everything in their power not to pay out whilst hiding behind 'government restrictions' They said they would pay out and god knows it was difficult enough to get registered for it in the first place, several times they have sent an email saying 'we're struggling with demand' and you think OK fair enough I don't mind waiting but then a couple of days ago I get an email for some vouchers not a refund. If I want a refund I have to go to their website but when I go nothing there. Now today there is some wishywashy message about if you don't want the vouchers you can still have a refund when this crisis is over. In other words we're bank rolling you until this is over. If that's what you want you should ask, not carry on in this disgraceful way. The flights I booked where the first ones I have booked with Ryan air in just over ten years. Ten years I got fed up with the contempt that Ryanair has for its customers and voted with my feet - big mistake to come back. It wasn't even because they were cheap, they weren't especially just going to the destination I wanted on the day I wanted. Well it'll be another ten years before I book another flight and I'll probably still be waiting for my refund then but it's a point of principle now. RYAN AIR I WANT A REFUND NOT VOUCHERS AND I WANT IT NOW.	1
Jet2.com	All passengers were boarded and as the doors were closed ready for take-off, the Pilot advised that there would be 4 passengers joining our flight from a flight waiting to depart to Liverpool and these passengers wished to travel to Newcastle so we were waiting for them to leave the flight on which they had booked, and to join our flight. 3 Passengers actually boarded the flight were sat in the Extra Leg room seats and our flight was delayed for well over 30 mins. This was an evening flight, all passengers were tired and wanted to get home, but we were told "At Jet2 we try our best to be helpful". The whole flight of very tired passengers were not impressed.	3
Ryanair	All people are writing only hateful reviews. This is so typical for customers nowadays!! They have time to write a review only when something is wrong, but always busy to write good review if everything is ok. I will write a good review for Ryanair just because this company gave you everyone a chance to travel for cheap. Not for 100 EUR, but for 19 EUR or less!!!! What do you expect??? Company and their planes are safe, this is the only one thing you should care about. I never had any problems with them (used ryanair about 7 times). All this people here have too high expectations, probably because they travel only once in a year. Peace to everyone, haters.	5
Jet2.com	All perfect	5
Jet2.com	All perfect. Clean, courteous.	5
Jet2.com	All plenty of staff to help and assist, all have a positive attitude.	5
Grupo AirFrance-KLM	All priority security and boarding access suspended one day to the other for silver member for no particular reason.I was notified by a Schipol Airport employee and humiliated in front of other passenger.Will never fly KLM again.I will forbid all of my family members to fly KLM.	1
Ryanair	All public transport takes you from where you don't want to be to where you don't want to go at a time when you don't want to travel and with people you don't want to be with but Ryanair move this to a whole new lower level they'll charge for the air supply in the cabin soon	1
EasyJet	All questions were answered in a polite and professional manner.	5
Jet2.com	All ran on time,friendly staff and nice clean plane	5
Jet2.com	All ran smoothly	5
Jet2.com	All ran smoothly despite tricky freezing fog - landing in Leeds was on auto-pilot but everything was explained	5
Jet2.com	All ran smoothly. We were late taking off but made time up on route home. All staff very pleasant	5
Jet2.com	All ran to time. Comfortable and clean 'planes. Friendly helpful, cheerful staff and great food, drinks and service! As always, faultless and a great travel experience!ðŸ‘	5
Jet2.com	All ran very smooth.	5
Jet2.com	All right!!	5
Jet2.com	All round a great experience	5
Ryanair	All round a terrible airline. Always late and no longer low cost anymore.	1
Jet2.com	All round excellent, crew to pilot. Would always be my preferred airline to travel from UK to Europe.	5
Jet2.com	All round experience, on time, comfortable and clean	5
Jet2.com	All round good service	5
Jet2.com	All round good service with flight from East Midlands to Gran Canaria and back.	5
Jet2.com	All round great experience. Brilliant value for money vs RyanAir or EasyJet	5
Jet2.com	All round great service	5
Ryanair	All round horrendous service.Absolute rip off paying Â£40 forhand luggage. Long queues and delays when checking in, Waited an hour to get off the plane when landing from Barcelona. No staff at all to receive the incoming plane. Waited an hour at the baggage carousel for our bags. Just shocking all round! Avoid flying Ryanair at all costs!	1
Jet2.com	All round quality,experienced well mannered helpful staff	5
Jet2.com	All round the flight and snacks were very good ðŸ‘. We flew assisted and the staff on board and on the ground were most helpful.	5
Jet2.com	All service was excellent before and during the flight.	5
Jet2.com	All smooth and on time. Helpful cabin crew. Always enjoy flying Jet2	5
EasyJet	All sorted in a matter of minutes.	5
EasyJet	All sorted very quickly & with ease	5
Jet2.com	All staff ( check in, cabin staff and pilots ) it was a pleasure and very helpful. Nothing seemed to be too much for when dealing with the passengers.	5
Jet2.com	All staff are polite, friendly and kept us informed. Unfortunately we were delayed departing and arrival which was inconvenient but didn't spoil our experience	4
Jet2.com	All staff are ready to help and advise.All very friendly.	5
Jet2.com	All staff at Birmingham Airport were friendly and really helpful. My 16 year old daughter was flying solo and the security checks for her welfare carried out at every security point were second to none.	5
Jet2.com	All staff at both air ports where very helpful , on plain was the same , the only thing is your flights only are getting very expensive , when you first started it was cheep flights , now you are selling hoilidays more ,	4
Jet2.com	All staff couldn't have been more friendly and helpful.	5
Jet2.com	All staff especially your check in staff at Newcastle were excellent	5
Jet2.com	All staff fantastic.	5
Jet2.com	All staff friendly and courteous, on ground and in plane. Good services in air with wide selection of products.	4
Jet2.com	All staff friendly and everything on timeNo drama.	4
Jet2.com	All staff friendly helpful and had a smile on there faces, made it very enjoyable experience.	5
Jet2.com	All staff friendly, capable and happy in their work	5
Jet2.com	All staff from greeting staff to flight attendants could not be a better experience	5
Jet2.com	All staff helpful and pleasant. Assisted travel seamless.	5
Jet2.com	All staff in uk and abroad are so helpful with plenty of knowledge to help with any situation	5
Jet2.com	All staff members and cabin crew were efficient, courteous and very friendly.	5
Jet2.com	All staff members were very helpful and courteous.	5

EasyJet

All greatvery easy to followQuick and effective

5

Jet2.com

All ground staff and crew are always lovely.Only thing that stops 5 stars is that our 4 flights this summer have been delayed.However probably not the airlines fault!We always use Jet2.

4

Ryanair

All happened on Valencia airport. My flight was refused because Ryanair staff consider that fully vaccinated member of British public with valid PRC test is not ALLOWED to fly.

1

EasyJet

All i had to do was say "can i speak to an agent" and a colleague picked up very quickly and sorted my baggage issue within 5 minutes.

5

EasyJet

All i want to do is speak to someone who can help me reset my password and it seems to be impossible

2

Iberia

All in all a very underwhelming and at times frustrating experience. Serious problems with cabin crew, service/hospitality is non-existent. We travelled in both economy and premium economy and the service and food were equally bad in both. In premium economy, I wanted to ask for some water so I put my call bell on - this was ignored for about 15 minutes (though many crew saw it) before one woman came by, turned the call light off and walked off. I had a laugh about it with a guy across the aisle, we were both in awe at the spectacularly bad service. I also spent hours and hours on their website trying unsuccessfully to check-in, it just kept freezing, tried to call customer service, was on hold for 10 minutes before being disconnected (several times) because the call centre was supposedly too busy. In summary, customer service on and off the plane is atrocious. Food was also pretty poor, on both 9 hour flights, the first meal was mediocre quality (at best) and the second meal was a banana or a packaged muffin. The only positive thing I can say is that they offer last-minute upgrades for quite reasonable prices. Perhaps worth the gamble to go long-haul business or premium economy for an extra hundred euros or so. If flying economy, definitely bring your own headphones, the ones they provide are a joke.

3

Norwegian

All in all not a bad flight in premium. Good seat, good IFE. The food was awful - I don't mind everything coming in a paper box but I believe they can do better - or allow premium customers to get what they want from the (way better) snack menu. Also I think given that having paid an extra 500 or so per seat, the wine should be unlimited - after 3 small drinks, you have to pay. Loved the lounge in Oslo.

7

Grupo IAG

All inclusive 5 star holidayTerrible experience over ChristmasE mailed them 3 times as a silver status memberNot interested couldn't even be bothered to respond apart from a uniform AI response

1

Jet2.com

All information shared in ' plain English'Flight staff helpful and friendly.Would recommend againThanks

5

Jet2.com

All jet2 staff were helpful and polite I'm looking forward to next time

5

Air Europa

All key communication about COVID-19 is in Spanish, now we were not allowed to board because our PCR test result was within 24 hours instead of the test itself...

1

Jet2.com

All made very easy. Like the app with boarding passes

5

Jet2.com

All matters in Jet2 control were first class.Whole experience marred by enormous queue at Border Control, Stansted. Are too many flights arriving at Stansted within a very limited time interval?

5

Jet2.com

All members of staff professional friendly and efficient

5

EasyJet

All my bookings have vanished from the hopeless new app they've inflicted on us, but they can't tell me why b

1

Grupo IAG

All my checked in bags went missing. They delivered one bag which was soaking wet and most of its contents had to be trashed. Nobody picks up the customer service number. I am still waiting for them to locate my bags. I booked business class seats and its appalling to see my property treated this badly. The so called portal for complaints is a loop.

2

Ryanair

All my experiences with Ryanair have been just TERRIBLE and now I avoid them like the plague.

1

EasyJet

All my issues addressed quickly and efficiently via webchat once I managed to get to the front of the queue

4

Lufthansa

All my luggage Check in and Cabin bags for family of 4, were left behind in Munich 10 days ago, and till date i have no clue when i am going to get my bags back. There is literally no way to get the information, online tracking hasnt been updated in weeks. WORST Customer Service experience.

1

EasyJet

All my queries have been answered...quick response

5

EasyJet

All my worries disseppeard because they answer all my questions patiently and help me a lot. Thank you. I hope I'l thank you after the flight also.

5

Jet2.com

All of my experiences with Jet2 have been positive. They clearly put the customer at the top of their priority list and it comes through on every flight. The flight team is always friendly and, this is what I love about them more than any other airline, they have lots of team members available to help when you drop you bags / check in and when you arrive at your destination.

5

Grupo AirFrance-KLM

All of my flights were cancelled and Air France told me that I bought my tickets trough travel agency so I should contact my travel agent. Travel agent told me that i can't get any refund and I must turn to the airline. I wrote to Air France on facebook and they offered me some voucher but they haven't answered how and when I will recieve it. The flights were cancelled by the airline and I'm entitled to a full refund.

3

EasyJet

All of my questions were answered by a real person in a timely fashion putting my mind at ease.

5

Lufthansa

All of our luggage was lost on our way to a cruise. We were given a sheet of paper (written in German) by one of the rudest women I have ever met. The number on the sheet of paper did not work and the rest of the paper was pretty useless. Lufthansa would send periodic emails about our luggage over the next few days with conflicting information. We had someone in the states, someone on the ship and my husband and I continually trying to contact them, to actually talk to a person, to no avail. After several hours on hold, the cruise representative was able to talk with someone one time, but they were no help - they just passed the responsibility on to someone else. And then, one day, Lufthansa apparently just gave up - no more emails. We had to hire someone in Greece to locate and find our luggage. We were without it the entire trip - 10 days. I have tried repeatedly over the last month to contact them and to file a claim, but again, absolutely zero contact except for one automated email response.

1

Jet2.com

All of the booking/booking in and flights were good. Plenty of staff at Stansted, will use again

5

Jet2.com

All ok , slight delay due to snow on return flight

4

Jet2.com

All ok except for large group of drunk/ under influence of drink males on the 7am flight to Palma Mallorca on 16 August. They should have been refused access to plane or ordered to stay in their seats- Wouldn't stay in their seats, shouting to friends further up the aircraft, swearing etc. Very annoying for sober passengers!

4

Jet2.com

All ok generally, delayed by 1 hour but not this flight's fault and only 20 mins late on arrival. Staff very friendly and efficient

5

Jet2.com

All ok, flight delayed a little but caught up in flight

4

EasyJet

All okUntil you get on the plane. Pilots very professional. Stewards have a low opinion of customers in my view. I observed several interactions between customers and staff, followed by staff exchanging 'looks'. The worst issue for me is staff that lie to its customers. Chief Steward Vito - lied the front toilet was broken, I then proceeded to see the flight deck pilots use it! I used it following them and it was fine. Prior to that he turned numerous customers away & told them to goto the rear of the plane. He also announced it on the tannoy! I wonder whyâ€¦.

2

Jet2.com

All on time . Check in smooth . Staff were amazing and very reassuring . There were severe winds and gusts happening at Leeds when we were due to land . The staff took the time to talk to some nervous passengers and to keep them calm and the pilot did an amazing job to land the plane .

5

Jet2.com

All on time . Very nice

5

Jet2.com

All on time Staff all polite Plsne clean

5

Jet2.com

All on time and first class flight.

5

Jet2.com

All on time and good service.

5

Jet2.com

All on time and helpful j2 staff. Worth the extra for the flights and kept in touch with small problems at TFS.

4

Jet2.com

All on time both ways, but Jet 2 need to reduce the luggage costs to encourage use of the hold, on these weekend city hops, both times we struggled to get our 1 between 2 persons hand luggage stowed while others had more. I was disappointed to see as much as 3 pieces per person being carried on with no one from the desks or cabin crew policing this. Not Fairâ€¦..

4

Jet2.com

All on time good service. Will be back

5

Jet2.com

All on time, and staff were most accommodating.

5

Jet2.com

All on time, boarding and departures went well

5

Jet2.com

All on time, no hanging around, nice staff, no issues.

4

Jet2.com

All on time, no negatives

5

Jet2.com

All on time, plane was clean & tidy & staff were helpful as always.

5

Jet2.com

All on time, very comfortable journey

5

Jet2.com

All on time. Aircraft very clean and crew excellent. Check in at both ends no waiting.Altogether a good flight

5

Jet2.com

All on time. Found outward seats very hard on the bum.Sat on a fleece coming back.Slightly quieter than usual with the selling but still annoying.Thought Leeds airport very poor especially baggage handling.Piled up at start as conveyers not working and on return in a cramped corner where a Jet 2 lad was getting cases vertical as they arrived on the belt.

4

Jet2.com

All on time. In flight meals were quite nice.

5

Jet2.com

All on time. Staff all good, helpful and happy.

5

Jet2.com

All on time. We had booked quite a late flight home but thankfully everything went smoothly and on time.

5

Jet2.com

All on timeFriendly staffA pleasure to fly on Jet 2

5

Grupo IAG

All our family contributed to giving us a first class ticket long haul for our honeymoon to Cape Town. British airways made a mistake and our seats were at opposite ends of the plane and there is nothing they would do to help us or compensate us. Beyond disappointed and it ruined the start of our honeymoon

1

Ryanair

All part of the ongoing saga of the refunds. Ryanair have done everything in their power not to pay out whilst hiding behind 'government restrictions' They said they would pay out and god knows it was difficult enough to get registered for it in the first place, several times they have sent an email saying 'we're struggling with demand' and you think OK fair enough I don't mind waiting but then a couple of days ago I get an email for some vouchers not a refund. If I want a refund I have to go to their website but when I go nothing there. Now today there is some wishywashy message about if you don't want the vouchers you can still have a refund when this crisis is over. In other words we're bank rolling you until this is over. If that's what you want you should ask, not carry on in this disgraceful way. The flights I booked where the first ones I have booked with Ryan air in just over ten years. Ten years I got fed up with the contempt that Ryanair has for its customers and voted with my feet - big mistake to come back. It wasn't even because they were cheap, they weren't especially just going to the destination I wanted on the day I wanted. Well it'll be another ten years before I book another flight and I'll probably still be waiting for my refund then but it's a point of principle now. RYAN AIR I WANT A REFUND NOT VOUCHERS AND I WANT IT NOW.

1

Jet2.com

All passengers were boarded and as the doors were closed ready for take-off, the Pilot advised that there would be 4 passengers joining our flight from a flight waiting to depart to Liverpool and these passengers wished to travel to Newcastle so we were waiting for them to leave the flight on which they had booked, and to join our flight. 3 Passengers actually boarded the flight were sat in the Extra Leg room seats and our flight was delayed for well over 30 mins. This was an evening flight, all passengers were tired and wanted to get home, but we were told "At Jet2 we try our best to be helpful". The whole flight of very tired passengers were not impressed.

3

Ryanair

All people are writing only hateful reviews. This is so typical for customers nowadays!! They have time to write a review only when something is wrong, but always busy to write good review if everything is ok. I will write a good review for Ryanair just because this company gave you everyone a chance to travel for cheap. Not for 100 EUR, but for 19 EUR or less!!!! What do you expect??? Company and their planes are safe, this is the only one thing you should care about. I never had any problems with them (used ryanair about 7 times). All this people here have too high expectations, probably because they travel only once in a year. Peace to everyone, haters.

5

Jet2.com

All perfect

5

Jet2.com

All perfect. Clean, courteous.

5

Jet2.com

All plenty of staff to help and assist, all have a positive attitude.

5

Grupo AirFrance-KLM

All priority security and boarding access suspended one day to the other for silver member for no particular reason.I was notified by a Schipol Airport employee and humiliated in front of other passenger.Will never fly KLM again.I will forbid all of my family members to fly KLM.

1

Ryanair

All public transport takes you from where you don't want to be to where you don't want to go at a time when you don't want to travel and with people you don't want to be with but Ryanair move this to a whole new lower level they'll charge for the air supply in the cabin soon

1

EasyJet

All questions were answered in a polite and professional manner.

5

Jet2.com

All ran on time,friendly staff and nice clean plane

5

Jet2.com

All ran smoothly

5

Jet2.com

All ran smoothly despite tricky freezing fog - landing in Leeds was on auto-pilot but everything was explained

5

Jet2.com

All ran smoothly. We were late taking off but made time up on route home. All staff very pleasant

5

Jet2.com

All ran to time. Comfortable and clean 'planes. Friendly helpful, cheerful staff and great food, drinks and service! As always, faultless and a great travel experience!ðŸ‘

5

Jet2.com

All ran very smooth.

5

Jet2.com

All right!!

5

Jet2.com

All round a great experience

5

Ryanair

All round a terrible airline. Always late and no longer low cost anymore.

1

Jet2.com

All round excellent, crew to pilot. Would always be my preferred airline to travel from UK to Europe.

5

Jet2.com

All round experience, on time, comfortable and clean

5

Jet2.com

All round good service

5

Jet2.com

All round good service with flight from East Midlands to Gran Canaria and back.

5

Jet2.com

All round great experience. Brilliant value for money vs RyanAir or EasyJet

5

Jet2.com

All round great service

5

Ryanair

All round horrendous service.Absolute rip off paying Â£40 forhand luggage. Long queues and delays when checking in, Waited an hour to get off the plane when landing from Barcelona. No staff at all to receive the incoming plane. Waited an hour at the baggage carousel for our bags. Just shocking all round! Avoid flying Ryanair at all costs!

1

Jet2.com

All round quality,experienced well mannered helpful staff

5

Jet2.com

All round the flight and snacks were very good ðŸ‘. We flew assisted and the staff on board and on the ground were most helpful.

5

Jet2.com

All service was excellent before and during the flight.

5

Jet2.com

All smooth and on time. Helpful cabin crew. Always enjoy flying Jet2

5

EasyJet

All sorted in a matter of minutes.

5

EasyJet

All sorted very quickly & with ease

5

Jet2.com

All staff ( check in, cabin staff and pilots ) it was a pleasure and very helpful. Nothing seemed to be too much for when dealing with the passengers.

5

Jet2.com

All staff are polite, friendly and kept us informed. Unfortunately we were delayed departing and arrival which was inconvenient but didn't spoil our experience

4

Jet2.com

All staff are ready to help and advise.All very friendly.

5

Jet2.com

All staff at Birmingham Airport were friendly and really helpful. My 16 year old daughter was flying solo and the security checks for her welfare carried out at every security point were second to none.

5

Jet2.com

All staff at both air ports where very helpful , on plain was the same , the only thing is your flights only are getting very expensive , when you first started it was cheep flights , now you are selling hoilidays more ,

4

Jet2.com

All staff couldn't have been more friendly and helpful.

5

Jet2.com

All staff especially your check in staff at Newcastle were excellent

5

Jet2.com

All staff fantastic.

5

Jet2.com

All staff friendly and courteous, on ground and in plane. Good services in air with wide selection of products.

4

Jet2.com

All staff friendly and everything on timeNo drama.

4

Jet2.com

All staff friendly helpful and had a smile on there faces, made it very enjoyable experience.

5

Jet2.com

All staff friendly, capable and happy in their work

5

Jet2.com

All staff from greeting staff to flight attendants could not be a better experience

5

Jet2.com

All staff helpful and pleasant. Assisted travel seamless.

5

Jet2.com

All staff in uk and abroad are so helpful with plenty of knowledge to help with any situation

5

Jet2.com

All staff members and cabin crew were efficient, courteous and very friendly.

5

Jet2.com

All staff members were very helpful and courteous.

5