ManuelMC/dataset_scraping · Datasets at Hugging Face

Airline stringclasses 16 values	Review stringlengths 6 5.97k	Rating int64 1 10
Jet2.com	All staff really helpful and pleasant with each other. Their positive attitude just swept through the airport and aircraft. Whatever you do to train your staff works! Well done!	5
Jet2.com	All staff very efficient, friendly and helpful.	5
Jet2.com	All staff very friendly and helpful	5
Jet2.com	All staff very good	5
Jet2.com	All staff very helpful and friendly. I have 'assistance' and the check in staff were brilliant	5
Jet2.com	All staff very helpful and polite,great menu and duty free	5
Jet2.com	All staff very helpful at the check ins. Welcoming. Helping with self-weighing hold baggage. Helping with airport directions. Very friendly.	5
Jet2.com	All staff very helpful especially when delayed at Faro Airport	5
Jet2.com	All staff very helpful from checking in bags boarding and flight all very friendly. Plane was clean.	5
Jet2.com	All staff very helpfulFlights on time	5
Jet2.com	All staff very nice, lady pilot kept us updated with the flight, timing very good, all to schedule	5
Jet2.com	All staff very pleasant and helpful at airports and cabin crew. Good communication throughout	5
Jet2.com	All staff very polite and helpful.Complaint. Seat uncomfortable but leg room great	4
Jet2.com	All staff very polite and welcoming. The pilot on the return journey spoke to passengers before the flight took off and asked them to give him a wave and also the staff.He came out of the cockpit to wish passengers a safe journey home when getting off the flight.	5
Jet2.com	All staff was great but it was too cold on the flight. They did adjust the temperature after a short time.	4
Jet2.com	All staff was very good and helpful	5
Jet2.com	All staff were courteous and helpful. On board catering good with everything readily available. Planes departed close to scheduled time.	5
Jet2.com	All staff were extremely helpful, both in the airport, on the flight and also customer service staff	5
Jet2.com	All staff were extremely pleasant and helpful. They were good humoured throughout the flight. The Captain kept us informed. Plane left and landed on time. Food bought on board seemed fairly reasonably priced, plane seemed very clean.Boarding process straightforward.	5
Jet2.com	All staff were friendly and helpful. Flights were on time. Planes look clean and tidy.	5
Jet2.com	All staff were really friendly & helpful	5
Jet2.com	All staff were smilie and helpful. Both flights were spot on time.	5
Jet2.com	All staff were very polite and professional.Very comfortable flight	4
Wizz Air	All started pretty well: check in was fast and efficient although confusing for those who had booked priority, but then boarding was already chaotic because entry to the plane was made possible through front and rear entrance without advising pax which option to use - resulting in some clever people to get in at the back and then pushing themselves to the front, literally sitting in the 4th row! Then the fun started: we pushed away from the finger only to return after a long wait, getting told that due to a technical glitch some formalities had to be redone. After a lengthy conversation, we were asked if one of was willing to move to a seat on the other side of the plane to get the balance right, otherwise we won't be able to take off - one passenger makes a difference, really? Anyway, flight was uneventful only the fact that you can't move the seat back at all made it a bit uncomfortable, cabin crew was friendly and helpful and we arrived safely with two hours delay in Athens.	7
Jet2.com	All straight forward from booking to airports both ways	5
Jet2.com	All straightforward, aircrew v pleasant food adequate	4
EasyJet	All that you would expect from a customer service representative	5
Jet2.com	All the Jet 2 staff were very helpful and guided us through the airport experience	5
Jet2.com	All the Jet2 staff we met were friendly, helpful and efficient. The only negative was that on arrival at Birmingham there was an external dark staircase with 3 flights of steps. My husband is 82 and while generally fit would have struggled to carry his cabin luggage up the stairs. So I, 75, had to carry his as well as my own which was hard.One of the cabin crew had asked if we needed any help but as we didn't know about the stairs we said no. The stairs are not Jet2's responsibility but if they had let us know in we would have asked for assistance.Generally Jet2 are very helpful.	5
Jet2.com	All the airline staff were excellent - always friendly and helpful. Plane was comfortable enough. Only gripe, though probably not Jet2 s fault were the delays. Had to wait in the aircraft. Food and service were all good.	5
Ryanair	All the best!Nothing bad to say - low prices and easy process.	5
Jet2.com	All the booking of tickets, finding seats and checking in was very easy and smooth. The twilight check-in was a great help, too. it really made the whole check-in process so easy. No queues. We were staying at the airport so just a stroll to the check-in and back. Thank you Jet2.	5
Jet2.com	All the bookings staff are extremely helpful and made it easy to complete the booking. Thou when the confirmation arrived for a Manchester Airport departure it didn't confirm which terminal we will be flying from. So I called jet2 back the agent didn't know either but thought it was t2 and that it would be confirmed on receipt of our boarding tickets, ok but how can I book departure lounge and fast track it's impossible with only 28 days to departure ? Without early confirmation of the terminal	3
Jet2.com	All the cabin crew were amazing. So lovely, friendly and helpful. No problems with the flight either.	5
Jet2.com	All the cabin staff were extremely helpful,polite and friendly.I use Jet 2regularly and would not travel with any other airline.Excellent service from start to finish.	5
Ryanair	All the complaints are from passengers that are not familiar with the concept of Ryanair, or does not accept it. Then, i suggest they find another, more expensive airline to fly with. I have flown with Ryanair at least six times during the last months, to and from Dublin. The price is unbeatable for sure. It is important to remember that if you have the Ryanair app, you can easily check in online, get your boarding pass and browse the in flight magazine offline. You can furthermore see your gate, your seat etc. You will get a notification in your e-mail warning you that you will pay more if you forget to check-in online, so in reality, you have plenty of time to get it done online. I'd like to think of it this way, if you paid this low of an amount for a flight, did you really think you were going to get royal treatment?Ryanair makes flying affordable for all, so there are some simple rules that need to be met; check in at least 24 hours before online or via the app, and don't bring additional luggage other than a backpack (or a stroller if you have paid for it). If you follow these rules, you can easily fly with Ryanair.	5
Jet2.com	All the crew were friendly and helpful. All the procedures were well organised, and everything was on schedule. Booking the flights and extras was easy. The onboard food we ordered wasn't Michelin starred, but was good for aeroplane food! In addition, we arrived early both journeys.	5
EasyJet	All the easyJet flights from Bordeaux at Friday 09.10.15 evening were delayed. After having no information first, the delay info for our flight was 10 minutes but we ended with more than one hour, the flight to Lyon was more than 2 hours but from the beginning correct announced! I have never seen such a confusion in a waiting area and so confused staff on a plane searching several time the same empty boxes for whatever. It seemed to me that the staff had come to this plane by surprise. Like we did with the delay. The staff was very friendly but obviously not on their right plane. Information policy of easyJet is a big mess. If they are late the just do not want to talk about it!	2
Ryanair	All the horror stories keep on coming, and I believe every single one.I've had the misfortune of traveling in a plane full of drunk 'stags', where the stewardesses insisted that they would keep serving them alcohol - obviously, the behaviour continued to resemble that of a prison full of Turret's. When I complained, in a very long, time-consuming, and dragged out way... with more than a touch of neglect and no customer care - i was told that they were paying customers; my problem - deal with it!I've also been charged for two of the same purchase, when their server crashed during transaction. their offer to resolve: i could pay Â£70 to change the details on one of the tickets....Naturally, i have not flown with ryanair for three years to date. i think that the more of us boycott them, thyen they have to hike up their prices to try to make cash, the more unfeasible it will be to fly with them for cheaper. i already fly air berlin for half the price, likewise with wizz!	1
Jet2.com	All the jet2 staff are amazing & so helpful.I fly a lot & by far the best airline!	5
Jet2.com	All the jet2 staff were very helpful and they all had a smile on their faces. The flight was also problem free, and again the staff were very efficient. This was the same on our outward flight and our inward flight. Cannot recommend jet2 enough.	5
Jet2.com	All the on crew on board were very helpful .	5
Turkish Airlines	All the reviews about Turkish Airline are right on spot - they really are one of the worst airlines out there! They keep modifying your reservation a million times, they cancel flights at their whim, and their customer care don't understand a word of what you say! Business class passengers do not get any business class experience - there's no lounge access (correct, NO lounge access at all) in select airports. It seems like nobody, even the airports, take them seriously. Their code share arrangement with other airlines is pathetic - they don't even issue boarding passes for their partner airlines - it seems like they don't want to be associated with their partner airlines! All in all, go elsewhere, find other airlines and stay far far away from Turkish!	1
Jet2.com	All the staff are all brilliant no matter what position they hold in Jet2.Everyone we've met are extremely helpful professional and respectful A1 regards Trevor and Dawn Lacy	5
Jet2.com	All the staff are friendly and helpful. On board food and drinks are really good. Some great duty free offers. Will fly again with Jet2.	5
Jet2.com	All the staff are jut so helpful and friendly.	5
Jet2.com	All the staff are really helpful and go beyond what is expected	5
Jet2.com	All the staff are very kind and Helpful, they all go the extra mile to try and keep everyone Happy	5
Jet2.com	All the staff at Jet2 are always very helpful with my needs. I fly with Jet2 3-4 times a year and never have any problems. Great flight company	5
Jet2.com	All the staff at Jet2 are friendly and helpful and the black friday offers where great too!	5
Jet2.com	All the staff at both airports were extremely helpful.	5
Jet2.com	All the staff at the airport and on board are great.	4
Jet2.com	All the staff colleagues	5
Jet2.com	All the staff from check in to cabin staff. Could not have been better.Always choose Jet2, for their service and welcoming dtaff	5
Jet2.com	All the staff once we walked into the airport in Larnaca were helpful right up until we landed in Stansted Airport very good and polite	5
Jet2.com	All the staff were excellent and helpful, the only small issue was I found the seating quite uncomfortable for a long journey of nearly 5 hours	4
Jet2.com	All the staff were friendly and helpful nothing was too much trouble, the whole experience was very enjoyable	5
Jet2.com	All the staff were friendly at the airport and on the flight also helpful , one of the reasons I fly with jet2 is because there are lots of staff on the ground to help us.	5
Jet2.com	All the staff were friendly but professional both on the ground and in the air. Aircraft clean and comfortable tooWe always try to use you whenever possible.	5
Jet2.com	All the staff were polite and helpful, this makes for an enjoyable flight.	4
Jet2.com	All the staff were really efficient and pleasant.	5
Jet2.com	All the staff were really friendly and helpful. The plane was clean and plenty of space for my hand luggage.	4
Jet2.com	All the staff were really lovely and allowed us to check our 10kg bag also. Would love a little more room to stretch out as the seats are uncomfortable.	5
Jet2.com	All the staff were really nice especially Stevie G outbound and the staff were so accommodating with my son who has Autism. Thanks Karl and Heidi	5
Jet2.com	All the staff were really particularly the flight attendant in our section, Jamie, he really does deserve an extra thank you. He couldn't have been more friendly or helpful. Full marks to him!	5
Jet2.com	All the staff where helpfulIt's the first time I had to have airportAssistance and it made my trip so muchEasier for me	5
Norwegian	All the time ,I fly home I use Norwegian company.I cant say anything bad .The prices are such a wonderful and is not so many company s on the market as this one .I hope they will keep price down and wish you good luck in business:) I will for sure fly with you more and more:)	5
Grupo IAG	All the top executives have ignored my correspondence regarding a serious experience on our flight on Christmas Day from Mauritius. We were subjected to blatant Discrimination and physical/verbal abuse. We suspect many of the crew had been drinking or were hung over on this 12 + hour flight. I was shouted out as I left the plane by the male attendant who said he has banned me from flying with BA ever again - alongside the co-pilot who was swaying with a santa hat over one eye and his shirt out of his trousers. It is alarming to see BA do not even bother to respond to these overwhelming 1 star reviews.	1
Jet2.com	All the usual good quality service and information from Jet2	5
Jet2.com	All the way through we were guided with regarding our trip. The flight staff were excellent. A go experience.	4
Lufthansa	All the worst. All 4 of my flights were delayed, the first trip BEL-EDI was supposed to last 5h and it lasted 25h. They refuse to compensate me because it was due to a "bird strike".	1
Lufthansa	All their promises of refunds are a pile of bull. They cancelled my flight in February and I am still waiting for a promised refund.	1
Vueling	All they care about is finding ways to charge you more. Their prices are just a honeytrap to high fees	1
Ryanair	All this company care about are making Â£Â£Â£Â£Â£Â£'s. They bring up 'cheap' flights on searches but make extra charges for everything, even for having the privilege of sitting next to members of your own party. What seems cheap at first is not when all the additional charges go on. The staff are rude and unhelpful (I think they are trained in shrugging because they are all very good at it). We were even charged an additional Â£90 for not checking in online - great start to our honeymoon. The customer services at their head office are about as helpful, only bother complaining to them if you want an impersonal cut and paste response. In fact I'm surpised they didn't email back a vine of one of their staff members shrugging to accompany their response.	1
Ryanair	All time checking for more money from your customer. 40 Euros for an hand luggage over weight about 1kg !You decided to leave airports because of fake reasons or without reasons. An all time full plane from Luton to Brest Brittany ? Ryanair deleted this route... Copy Easyjet ! That's a great company ! At least , their CEO is not too smart than yours !	2
Wizz Air	All together a scumming airline, rude, crap services& customerserviceðŸ‘ŽðŸ‘ŽðŸ‘ŽðŸ‘Ž, zero acknowledgement to things went wrong, dirty airplanes, aircrew ok, pushing shite things to sell on airbus, horrible all together.	1
Ryanair	All travel companies are the sameHAVE A LOOK AT TUI REVIEWSALSO VIRGIN HOLIDAYS ON TRUSTPILOT WERE ALL GETTING RIPPED OFF . TUI OWE ME OVER Â£3000 from March 16 thfill in complaint on CMA webs site alsoresolver web site you do get a reply and it's documented .	1
EasyJet	All trust gone now3 tickets for Mar, Jun & Aug still not refunded after 3 months. Unable to contact no reply. BS about heavy workload etc is wearing thin. We are 22Aug, Oct flights cancelled, 15 Dec flights cancelled already. Tickets booked for 7Mar21 booked, but availability shows sold out .. what a shower of 5hit.. sorry for their problems but stop messing people about .. making Ryanair look good - shameful -	1
Jet2.com	All very comfortable & helpful staff.Good Onboard foodAll very good with Wheelchair Assistance â™¿ ðŸ‘Œ Just a little hard for me when separated to climb stairs & claim luggage but l understand New improvements to be had at Leeds Bradford Airport .	5
Jet2.com	All very easy and smooth, from booking online to check in online and boarding. The boarding system is very easy and clear with the groups. Also the luggage fares are clear and transparent. My only complaint is that tickets are quite expensive!	5
Jet2.com	All very easy-ground and air staff all good	5
Jet2.com	All very efficient and the flight was on time and not full either so more room to relax	5
Jet2.com	All very efficient but continued to serve alcohol to passengers who were obviously drunk when they came on board	4
Jet2.com	All very efficient, on time, in fact landed early, very friendly staff.	5
Jet2.com	All very efficient.	5
Jet2.com	All very efficient. The bonus was that there are staff all around who really are happy to help	5
Jet2.com	All very excellent. A pleasure to fly with you thank you.	5
Jet2.com	All very friendly and pleasantWish you had 2 flights a week	5
Jet2.com	All very friendly, punctual, no fuss and bother about small suitcase and handbag, all good	5
Jet2.com	All very good as always	5
Jet2.com	All very good as usual, excellent staff	5
Jet2.com	All very good except a delay on the runway at Rome airport	4
Jet2.com	All very good. Plenty of Jet2 help at both ends of the flight.	4
Jet2.com	All very good. Through check in and security at BHX in30 mins. Flights comfortable ad on time. Staff very pleasant and helpful where needed.	5
Ryanair	All very handy and clear, fast and timely manner!	5
Jet2.com	All very well apart from poor communication when return flight delayed. We did receive SMS to tell us but it would have been nice to hear from a human.	4
Jet2.com	All was OK until the awkwardness and petty nature of the stewardess on the way back	3
Jet2.com	All was excellent and in time. Absolutely no complaints whatsoever. Extremely happy	5
EasyJet	All was excellent but the waiting time to talk to the advisor	4
Jet2.com	All was fine except Ã few minutes late on arrival which was probably not your fault. Competent and cheerful personnel.	4

Jet2.com

All staff really helpful and pleasant with each other. Their positive attitude just swept through the airport and aircraft. Whatever you do to train your staff works! Well done!

5

Jet2.com

All staff very efficient, friendly and helpful.

5

Jet2.com

All staff very friendly and helpful

5

Jet2.com

All staff very good

5

Jet2.com

All staff very helpful and friendly. I have 'assistance' and the check in staff were brilliant

5

Jet2.com

All staff very helpful and polite,great menu and duty free

5

Jet2.com

All staff very helpful at the check ins. Welcoming. Helping with self-weighing hold baggage. Helping with airport directions. Very friendly.

5

Jet2.com

All staff very helpful especially when delayed at Faro Airport

5

Jet2.com

All staff very helpful from checking in bags boarding and flight all very friendly. Plane was clean.

5

Jet2.com

All staff very helpfulFlights on time

5

Jet2.com

All staff very nice, lady pilot kept us updated with the flight, timing very good, all to schedule

5

Jet2.com

All staff very pleasant and helpful at airports and cabin crew. Good communication throughout

5

Jet2.com

All staff very polite and helpful.Complaint. Seat uncomfortable but leg room great

4

Jet2.com

All staff very polite and welcoming. The pilot on the return journey spoke to passengers before the flight took off and asked them to give him a wave and also the staff.He came out of the cockpit to wish passengers a safe journey home when getting off the flight.

5

Jet2.com

All staff was great but it was too cold on the flight. They did adjust the temperature after a short time.

4

Jet2.com

All staff was very good and helpful

5

Jet2.com

All staff were courteous and helpful. On board catering good with everything readily available. Planes departed close to scheduled time.

5

Jet2.com

All staff were extremely helpful, both in the airport, on the flight and also customer service staff

5

Jet2.com

All staff were extremely pleasant and helpful. They were good humoured throughout the flight. The Captain kept us informed. Plane left and landed on time. Food bought on board seemed fairly reasonably priced, plane seemed very clean.Boarding process straightforward.

5

Jet2.com

All staff were friendly and helpful. Flights were on time. Planes look clean and tidy.

5

Jet2.com

All staff were really friendly & helpful

5

Jet2.com

All staff were smilie and helpful. Both flights were spot on time.

5

Jet2.com

All staff were very polite and professional.Very comfortable flight

4

Wizz Air

All started pretty well: check in was fast and efficient although confusing for those who had booked priority, but then boarding was already chaotic because entry to the plane was made possible through front and rear entrance without advising pax which option to use - resulting in some clever people to get in at the back and then pushing themselves to the front, literally sitting in the 4th row! Then the fun started: we pushed away from the finger only to return after a long wait, getting told that due to a technical glitch some formalities had to be redone. After a lengthy conversation, we were asked if one of was willing to move to a seat on the other side of the plane to get the balance right, otherwise we won't be able to take off - one passenger makes a difference, really? Anyway, flight was uneventful only the fact that you can't move the seat back at all made it a bit uncomfortable, cabin crew was friendly and helpful and we arrived safely with two hours delay in Athens.

7

Jet2.com

All straight forward from booking to airports both ways

5

Jet2.com

All straightforward, aircrew v pleasant food adequate

4

EasyJet

All that you would expect from a customer service representative

5

Jet2.com

All the Jet 2 staff were very helpful and guided us through the airport experience

5

Jet2.com

All the Jet2 staff we met were friendly, helpful and efficient. The only negative was that on arrival at Birmingham there was an external dark staircase with 3 flights of steps. My husband is 82 and while generally fit would have struggled to carry his cabin luggage up the stairs. So I, 75, had to carry his as well as my own which was hard.One of the cabin crew had asked if we needed any help but as we didn't know about the stairs we said no. The stairs are not Jet2's responsibility but if they had let us know in we would have asked for assistance.Generally Jet2 are very helpful.

5

Jet2.com

All the airline staff were excellent - always friendly and helpful. Plane was comfortable enough. Only gripe, though probably not Jet2 s fault were the delays. Had to wait in the aircraft. Food and service were all good.

5

Ryanair

All the best!Nothing bad to say - low prices and easy process.

5

Jet2.com

All the booking of tickets, finding seats and checking in was very easy and smooth. The twilight check-in was a great help, too. it really made the whole check-in process so easy. No queues. We were staying at the airport so just a stroll to the check-in and back. Thank you Jet2.

5

Jet2.com

All the bookings staff are extremely helpful and made it easy to complete the booking. Thou when the confirmation arrived for a Manchester Airport departure it didn't confirm which terminal we will be flying from. So I called jet2 back the agent didn't know either but thought it was t2 and that it would be confirmed on receipt of our boarding tickets, ok but how can I book departure lounge and fast track it's impossible with only 28 days to departure ? Without early confirmation of the terminal

3

Jet2.com

All the cabin crew were amazing. So lovely, friendly and helpful. No problems with the flight either.

5

Jet2.com

All the cabin staff were extremely helpful,polite and friendly.I use Jet 2regularly and would not travel with any other airline.Excellent service from start to finish.

5

Ryanair

All the complaints are from passengers that are not familiar with the concept of Ryanair, or does not accept it. Then, i suggest they find another, more expensive airline to fly with. I have flown with Ryanair at least six times during the last months, to and from Dublin. The price is unbeatable for sure. It is important to remember that if you have the Ryanair app, you can easily check in online, get your boarding pass and browse the in flight magazine offline. You can furthermore see your gate, your seat etc. You will get a notification in your e-mail warning you that you will pay more if you forget to check-in online, so in reality, you have plenty of time to get it done online. I'd like to think of it this way, if you paid this low of an amount for a flight, did you really think you were going to get royal treatment?Ryanair makes flying affordable for all, so there are some simple rules that need to be met; check in at least 24 hours before online or via the app, and don't bring additional luggage other than a backpack (or a stroller if you have paid for it). If you follow these rules, you can easily fly with Ryanair.

5

Jet2.com

All the crew were friendly and helpful. All the procedures were well organised, and everything was on schedule. Booking the flights and extras was easy. The onboard food we ordered wasn't Michelin starred, but was good for aeroplane food! In addition, we arrived early both journeys.

5

EasyJet

All the easyJet flights from Bordeaux at Friday 09.10.15 evening were delayed. After having no information first, the delay info for our flight was 10 minutes but we ended with more than one hour, the flight to Lyon was more than 2 hours but from the beginning correct announced! I have never seen such a confusion in a waiting area and so confused staff on a plane searching several time the same empty boxes for whatever. It seemed to me that the staff had come to this plane by surprise. Like we did with the delay. The staff was very friendly but obviously not on their right plane. Information policy of easyJet is a big mess. If they are late the just do not want to talk about it!

2

Ryanair

All the horror stories keep on coming, and I believe every single one.I've had the misfortune of traveling in a plane full of drunk 'stags', where the stewardesses insisted that they would keep serving them alcohol - obviously, the behaviour continued to resemble that of a prison full of Turret's. When I complained, in a very long, time-consuming, and dragged out way... with more than a touch of neglect and no customer care - i was told that they were paying customers; my problem - deal with it!I've also been charged for two of the same purchase, when their server crashed during transaction. their offer to resolve: i could pay Â£70 to change the details on one of the tickets....Naturally, i have not flown with ryanair for three years to date. i think that the more of us boycott them, thyen they have to hike up their prices to try to make cash, the more unfeasible it will be to fly with them for cheaper. i already fly air berlin for half the price, likewise with wizz!

1

Jet2.com

All the jet2 staff are amazing & so helpful.I fly a lot & by far the best airline!

5

Jet2.com

All the jet2 staff were very helpful and they all had a smile on their faces. The flight was also problem free, and again the staff were very efficient. This was the same on our outward flight and our inward flight. Cannot recommend jet2 enough.

5

Jet2.com

All the on crew on board were very helpful .

5

Turkish Airlines

All the reviews about Turkish Airline are right on spot - they really are one of the worst airlines out there! They keep modifying your reservation a million times, they cancel flights at their whim, and their customer care don't understand a word of what you say! Business class passengers do not get any business class experience - there's no lounge access (correct, NO lounge access at all) in select airports. It seems like nobody, even the airports, take them seriously. Their code share arrangement with other airlines is pathetic - they don't even issue boarding passes for their partner airlines - it seems like they don't want to be associated with their partner airlines! All in all, go elsewhere, find other airlines and stay far far away from Turkish!

1

Jet2.com

All the staff are all brilliant no matter what position they hold in Jet2.Everyone we've met are extremely helpful professional and respectful A1 regards Trevor and Dawn Lacy

5

Jet2.com

All the staff are friendly and helpful. On board food and drinks are really good. Some great duty free offers. Will fly again with Jet2.

5

Jet2.com

All the staff are jut so helpful and friendly.

5

Jet2.com

All the staff are really helpful and go beyond what is expected

5

Jet2.com

All the staff are very kind and Helpful, they all go the extra mile to try and keep everyone Happy

5

Jet2.com

All the staff at Jet2 are always very helpful with my needs. I fly with Jet2 3-4 times a year and never have any problems. Great flight company

5

Jet2.com

All the staff at Jet2 are friendly and helpful and the black friday offers where great too!

5

Jet2.com

All the staff at both airports were extremely helpful.

5

Jet2.com

All the staff at the airport and on board are great.

4

Jet2.com

All the staff colleagues

5

Jet2.com

All the staff from check in to cabin staff. Could not have been better.Always choose Jet2, for their service and welcoming dtaff

5

Jet2.com

All the staff once we walked into the airport in Larnaca were helpful right up until we landed in Stansted Airport very good and polite

5

Jet2.com

All the staff were excellent and helpful, the only small issue was I found the seating quite uncomfortable for a long journey of nearly 5 hours

4

Jet2.com

All the staff were friendly and helpful nothing was too much trouble, the whole experience was very enjoyable

5

Jet2.com

All the staff were friendly at the airport and on the flight also helpful , one of the reasons I fly with jet2 is because there are lots of staff on the ground to help us.

5

Jet2.com

All the staff were friendly but professional both on the ground and in the air. Aircraft clean and comfortable tooWe always try to use you whenever possible.

5

Jet2.com

All the staff were polite and helpful, this makes for an enjoyable flight.

4

Jet2.com

All the staff were really efficient and pleasant.

5

Jet2.com

All the staff were really friendly and helpful. The plane was clean and plenty of space for my hand luggage.

4

Jet2.com

All the staff were really lovely and allowed us to check our 10kg bag also. Would love a little more room to stretch out as the seats are uncomfortable.

5

Jet2.com

All the staff were really nice especially Stevie G outbound and the staff were so accommodating with my son who has Autism. Thanks Karl and Heidi

5

Jet2.com

All the staff were really particularly the flight attendant in our section, Jamie, he really does deserve an extra thank you. He couldn't have been more friendly or helpful. Full marks to him!

5

Jet2.com

All the staff where helpfulIt's the first time I had to have airportAssistance and it made my trip so muchEasier for me

5

Norwegian

All the time ,I fly home I use Norwegian company.I cant say anything bad .The prices are such a wonderful and is not so many company s on the market as this one .I hope they will keep price down and wish you good luck in business:) I will for sure fly with you more and more:)

5

Grupo IAG

All the top executives have ignored my correspondence regarding a serious experience on our flight on Christmas Day from Mauritius. We were subjected to blatant Discrimination and physical/verbal abuse. We suspect many of the crew had been drinking or were hung over on this 12 + hour flight. I was shouted out as I left the plane by the male attendant who said he has banned me from flying with BA ever again - alongside the co-pilot who was swaying with a santa hat over one eye and his shirt out of his trousers. It is alarming to see BA do not even bother to respond to these overwhelming 1 star reviews.

1

Jet2.com

All the usual good quality service and information from Jet2

5

Jet2.com

All the way through we were guided with regarding our trip. The flight staff were excellent. A go experience.

4

Lufthansa

All the worst. All 4 of my flights were delayed, the first trip BEL-EDI was supposed to last 5h and it lasted 25h. They refuse to compensate me because it was due to a "bird strike".

1

Lufthansa

All their promises of refunds are a pile of bull. They cancelled my flight in February and I am still waiting for a promised refund.

1

Vueling

All they care about is finding ways to charge you more. Their prices are just a honeytrap to high fees

1

Ryanair

All this company care about are making Â£Â£Â£Â£Â£Â£'s. They bring up 'cheap' flights on searches but make extra charges for everything, even for having the privilege of sitting next to members of your own party. What seems cheap at first is not when all the additional charges go on. The staff are rude and unhelpful (I think they are trained in shrugging because they are all very good at it). We were even charged an additional Â£90 for not checking in online - great start to our honeymoon. The customer services at their head office are about as helpful, only bother complaining to them if you want an impersonal cut and paste response. In fact I'm surpised they didn't email back a vine of one of their staff members shrugging to accompany their response.

1

Ryanair

All time checking for more money from your customer. 40 Euros for an hand luggage over weight about 1kg !You decided to leave airports because of fake reasons or without reasons. An all time full plane from Luton to Brest Brittany ? Ryanair deleted this route... Copy Easyjet ! That's a great company ! At least , their CEO is not too smart than yours !

2

Wizz Air

All together a scumming airline, rude, crap services& customerserviceðŸ‘ŽðŸ‘ŽðŸ‘ŽðŸ‘Ž, zero acknowledgement to things went wrong, dirty airplanes, aircrew ok, pushing shite things to sell on airbus, horrible all together.

1

Ryanair

All travel companies are the sameHAVE A LOOK AT TUI REVIEWSALSO VIRGIN HOLIDAYS ON TRUSTPILOT WERE ALL GETTING RIPPED OFF . TUI OWE ME OVER Â£3000 from March 16 thfill in complaint on CMA webs site alsoresolver web site you do get a reply and it's documented .

1

EasyJet

All trust gone now3 tickets for Mar, Jun & Aug still not refunded after 3 months. Unable to contact no reply. BS about heavy workload etc is wearing thin. We are 22Aug, Oct flights cancelled, 15 Dec flights cancelled already. Tickets booked for 7Mar21 booked, but availability shows sold out .. what a shower of 5hit.. sorry for their problems but stop messing people about .. making Ryanair look good - shameful -

1

Jet2.com

All very comfortable & helpful staff.Good Onboard foodAll very good with Wheelchair Assistance â™¿ ðŸ‘Œ Just a little hard for me when separated to climb stairs & claim luggage but l understand New improvements to be had at Leeds Bradford Airport .

5

Jet2.com

All very easy and smooth, from booking online to check in online and boarding. The boarding system is very easy and clear with the groups. Also the luggage fares are clear and transparent. My only complaint is that tickets are quite expensive!

5

Jet2.com

All very easy-ground and air staff all good

5

Jet2.com

All very efficient and the flight was on time and not full either so more room to relax

5

Jet2.com

All very efficient but continued to serve alcohol to passengers who were obviously drunk when they came on board

4

Jet2.com

All very efficient, on time, in fact landed early, very friendly staff.

5

Jet2.com

All very efficient.

5

Jet2.com

All very efficient. The bonus was that there are staff all around who really are happy to help

5

Jet2.com

All very excellent. A pleasure to fly with you thank you.

5

Jet2.com

All very friendly and pleasantWish you had 2 flights a week

5

Jet2.com

All very friendly, punctual, no fuss and bother about small suitcase and handbag, all good

5

Jet2.com

All very good as always

5

Jet2.com

All very good as usual, excellent staff

5

Jet2.com

All very good except a delay on the runway at Rome airport

4

Jet2.com

All very good. Plenty of Jet2 help at both ends of the flight.

4

Jet2.com

All very good. Through check in and security at BHX in30 mins. Flights comfortable ad on time. Staff very pleasant and helpful where needed.

5

Ryanair

All very handy and clear, fast and timely manner!

5

Jet2.com

All very well apart from poor communication when return flight delayed. We did receive SMS to tell us but it would have been nice to hear from a human.

4

Jet2.com

All was OK until the awkwardness and petty nature of the stewardess on the way back

3

Jet2.com

All was excellent and in time. Absolutely no complaints whatsoever. Extremely happy

5

EasyJet

All was excellent but the waiting time to talk to the advisor

4

Jet2.com

All was fine except Ã few minutes late on arrival which was probably not your fault. Competent and cheerful personnel.

4