Airline
stringclasses 16
values | Review
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5.97k
| Rating
int64 1
10
|
|---|---|---|
Jet2.com
|
As always Jet2 provided the best service, both in terms of friendly staff and a very good check-in procedure. We were especially glad that we experienced only a short delay with our flight home to Manchester, given the awful conditions with snow and ice. Well done Jet2!
| 5
|
Jet2.com
|
As always Jet2 staff were excellent so helpful
| 5
|
Jet2.com
|
As always Jet2 step up to the mark with quality and customer service.
| 5
|
Jet2.com
|
As always Jet2 very good. Staff efficient and all went smoothly.
| 5
|
Jet2.com
|
As always Jet2 were fantastic after flying with a couple of other airlines years back which were awful then flying with Jet 2 there was no looking back absolutely no comparison. From ground staff to cabin staff and pilots Customer service is superb!!! 😊
| 5
|
Jet2.com
|
As always Jet2 were great, top class!!Why..?? Because they are always easy to use, professional and friendly. But still fairly priced!!
| 5
|
Lufthansa
|
As always Lufthansa is reliable, punctual, spacious seat comfort for the short 2hrs 20 min flight. Cabin crew (and cockpit) more than polite and with a smile and joke, smile and you receive a smile back! Cannot understand all the complaints. Especially comfortable is the check-in via app with boarding cards on mobile phone. Very well done and easy to follow! Lufthansa of course among the top airlines.
| 10
|
Ryanair
|
As always Ryanair never have a solution to any problems. If there is anything you want to upgrade/change, you just can't. Very very disappointed.I wish I book my flight with other airlines.And talking about cheap flights.... Yeah forget about it.
| 1
|
Jet2.com
|
As always a brilliant service from Jet2, ur go to airline.
| 5
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Jet2.com
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As always a comfortable flight. Always on time. Always plenty off staff. Ordered meals arrived quickly. We try to travel Jet2 when we can
| 5
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Jet2.com
|
As always a flawless and pleasant experience which shows other airlines. who I can't mention. How to do air travel properly putting the customer first.
| 5
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Jet2.com
|
As always a good experience staff are always welcoming and friendly.
| 5
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Jet2.com
|
As always a good service by Jet 2 … only thing that sometimes lets it down is the paying customers who intent on living the "viva local" before got to the end of the runway so ultimately beyond Jet 2 influence …
| 4
|
Jet2.com
|
As always a great experience flying with Jet2.
| 5
|
Jet2.com
|
As always a great flight! On time, comfortable and great seat pitch! Crew professional and helpful at all times
| 5
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Jet2.com
|
As always a great service from Jet2. Lots of helpful and friendly staff. I will use them again.
| 5
|
Jet2.com
|
As always a smooth flight also plenty of air hostess to help and very cheery was on ur new air bus all I would say the compartment in front for leaflets has not got the same space as before
| 5
|
Jet2.com
|
As always a very comfortable and safe journey.Never had issues with jet2.Why we always use yourselves.Great check in and customer service.Friendly and professional staff.
| 5
|
Jet2.com
|
As always a very enjoyable flight and assistance looked after me very well.
| 5
|
Jet2.com
|
As always a well run flight, staff attentive, can really recommend the cheese & ham toastie !
| 5
|
Jet2.com
|
As always all staff are friendly and helpful from checking in to getting on the plane. Service on the plane was good and run smoothly. That goes for 16th December and 11th January.
| 5
|
Jet2.com
|
As always an amazing flight to and from our holiday destination.
| 5
|
Jet2.com
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As always an excellent flight .friendly crew
| 5
|
Grupo IAG
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As always an exemplary pleasure to fly with BA, prompt boarding, flight attendance, provision and services as per usual.BA1334, left a little late, due to congestion at Heathrow but made up for lost time in the air. Baggage services struggled to keep up with the ship shape readiness of the flight crew and steward staff. Great service on board, attentive in the air and proactive with due care and attention upon takeoff and landing, great connectivity throughout, staff showed an especially personal touch, in keeping with BA's name and reputationGreat flight as always, keep up the good work British airways Joie de vivreMerry Christmas and Happy new year. X
| 5
|
Jet2.com
|
As always between a smooth check in .on time departure .great cabin crew and enjoyable flight jet 2 are the best
| 5
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Jet2.com
|
As always brilliant experience Jet2 staff all go above and beyond. Ground staff or on the plane.
| 5
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Jet2.com
|
As always cheerful helpful efficient staffI always try to travel with you as it's a pleasure and the atmosphere is good. And the staff enjoy working for jet 2 which shows in all aspects
| 5
|
Jet2.com
|
As always delays both ways. Everything else good
| 3
|
Jet2.com
|
As always every thing was spot onThe return flight was delayed by one hour but the communication from Jet 2 during this time was excellentWe always travel with Jet 2 - they are the best
| 5
|
Jet2.com
|
As always excellent customer care and help always on hand. Flights on time in both directions. Thank you.
| 5
|
Jet2.com
|
As always excellent customer service
| 5
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Jet2.com
|
As always excellent. Your staff just make the difference friendly, efficient and human. We were held up in lanzerote. The cabin staff had a long day but you would not have known. They were amazing. Tracy was a feature cant rememebr her co worker but they were just the best
| 5
|
Jet2.com
|
As always fantastic service,price and experience
| 5
|
Jet2.com
|
As always flight crew were excellent, my wife has health issues, they couldn't do enough, walking to and back from the toilet, love this airline, never use another airline when flying into Europe
| 5
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Jet2.com
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As always flight on time, brilliant cabin crew, great communication
| 5
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Jet2.com
|
As always flight was great and made up time to land on time
| 5
|
Jet2.com
|
As always friendly and helpful cabin crew. Good overall experience
| 4
|
Jet2.com
|
As always friendly staff easy to check in everything better than most airlines that's why I travel back and forth 4-5 times a year with you
| 5
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Jet2.com
|
As always front start to finish the whole experience is a joy, you book your flight and seat and then just sit back and enjoy the ride
| 5
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Jet2.com
|
As always good company to travel with
| 5
|
Jet2.com
|
As always good flight, attendants attentive and professional.
| 5
|
Jet2.com
|
As always got to airport straight to check in then through security within 15 minutes no stress
| 5
|
Jet2.com
|
As always great customer service all round.
| 5
|
Jet2.com
|
As always great flights with Jet 2 from booking my golf clubs in to boarding and the cabin crew on board were very helpful. They always have a smile and a cheerful welcome. I try to use Jet2 as often as I can for this readon
| 5
|
Jet2.com
|
As always great service
| 5
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Jet2.com
|
As always great service and an easy trip with no problems, we love to travel with Jet2. Seats om aircraft still need to be updated as the are not very comfortable, I'm sure they could be made more comfortable at a resonable price.
| 5
|
Jet2.com
|
As always great service from Jet 2 from the ground staff at both ends to the flight attendants.Great value for money too.One small fault I would say is that there's not a lot of info from the captain regarding the flight path etc.Usually shorts flights I know but I like a bit of info re the cities etc we are flying over.
| 5
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Jet2.com
|
As always helpful staff comfortable seats . Not too squished. Always well informed
| 5
|
Jet2.com
|
As always in my experience, Jet2 delivered the goods.Although check-in at Berlin Brandenburg was busy (two flights were departing within 15 minues of one another) the staff was very efficient as always. There was a long queue at security but that is just the way it is now when travelling.The crew was very friendly and efficient and the captain kept us well informed about our journey. He apologised for our arrival being three minutes behind schedule!!The meal service (we always pre-order hot meals) was excellent and I have to commend Jet2 on the range of gluten free meals available. I have never yet been disappointed. I would say that some full service airlines could follow Jet2's example.There was also a wide range of duty free goods available if you were so inclined.Disembarkation was efficient and I will be using Jet2 in the future (one flight already booked for 2025).All I can say is please keep up the great work.
| 5
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Jet2.com
|
As always it was a flight without hitch. Staff all lovely and really helpful.
| 5
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Jet2.com
|
As always it was excellent,the girls were efficient and friendly.First time from Liverpool and I'll fly from there again !! Well done Jet 2 !!
| 5
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Jet2.com
|
As always it was good to travel with Jet2 and the staff were helpful and friendly. On this occasion though I didn't receive any information regarding terminal change fir my return journey.
| 5
|
Jet2.com
|
As always jet 2 are stress free extremely helpful and amazing
| 5
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Jet2.com
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As always jet 2 flights are totally reliable the staff are extremely professional and friendly making every trip a totally relaxing experience
| 5
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Jet2.com
|
As always jet 2 service was great
| 5
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Jet2.com
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As always jet2 was brilliant experience. For some reason the flight times changed for this holiday only. Back to normal now
| 3
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Jet2.com
|
As always jet2 were brilliant from start to finish
| 5
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Jet2.com
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As always lovely team on board easy checking in etc
| 4
|
Jet2.com
|
As always my flight with Jet2 was superb. I sometimes wish I could find something to complain about but I can't so Jet2 must be doing everything right. I am already looking forward to my next flight. Thank you Jet2.
| 5
|
Jet2.com
|
As always no problems encountered from beginning to end of our booking Easy website to navigate and understand. Flight no problems with helpful and pleasant staff Clean and comfortable plane. No delays encountered. As usual first class service.S. RutherfordTyneside
| 5
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Jet2.com
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As always on time and smooth flight. Friendly steward/stewardess
| 5
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Jet2.com
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As always on time not delayed friendly staff and you got me to my holiday destination in one piece
| 5
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Jet2.com
|
As always on your side. If you want the best experience travel by Jet 2.
| 5
|
Jet2.com
|
As always our experience with Jet2 was exceptional. From check-in to arrival we found the experience was smooth running and with friendly/ helpful staff.We have already booked our next Jet2 flights.
| 5
|
Jet2.com
|
As always our flight with Jet2 was a very pleasant experience. The stewardesses offered their usual friendly, helpful and proffesional services. The aircraft was cleaned to a very hhigh standard. We look forward to flying with the again in November.
| 5
|
Jet2.com
|
As always plenty of staff who are friendly and helpful. A very pleasant flight.
| 5
|
Jet2.com
|
As always seamless and as this time we had to use special assistance for my friend it was excellent
| 5
|
Jet2.com
|
As always smooth flight and good service this is despite a short delay on the return flight
| 5
|
Jet2.com
|
As always staff very helpful and polite .Always plenty of staff at both airports to help with anything.
| 5
|
Jet2.com
|
As always staff very professional & friendly. Both flights enjoyable & on time.
| 5
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Jet2.com
|
As always staff were friendly and very efficient and welcoming. The plane was clean and tidy and everything l wished to purchase on both my flights was in stock and available
| 5
|
Jet2.com
|
As always staff were friendly, service was excellent & you know you are in good hands with jet2!
| 5
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Jet2.com
|
As always staff were great and efficient.
| 5
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Jet2.com
|
As always staff were lovely and flight only had slight delays. However the times of the Cyprus flights are terrible. I know airports are busy all the time with so many people travelling, but leaving an airport at 2.30am to have a 3 hour drive home is not fun. It would put me off travelling to Cyprus again.
| 5
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Jet2.com
|
As always super happy with the service of Jet2, staff as always very good, already looking to book for next year
| 5
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Jet2.com
|
As always the Jet 2 experience was very positive. The customer support at departure and arrival is the best I have experienced. There is always someone visible and ready to help with a smile. Outstanding. The planes are comfortable with excellent leg room.Jet 2 is now, firmly, our go to airline.
| 4
|
Jet2.com
|
As always the Jet2 staff were on hand to help with every stage of our flights there and back.
| 5
|
Jet2.com
|
As always the Jet2 team were exceptional: efficient, bubbly, friendly, helpful, focussed yet relaxed. A joy to travel with you as always.On this occasion, we understand, the plane itself and pilots were sub-contracted out to another company. Ahead of the flight we were slightly uneasy about this, however, we need not have worried. The plane itself was excellent and the journey went without a hitch.First rate. Well done and thank you yet again, Jet2.
| 5
|
Jet2.com
|
As always the cabin crew were amazing and very helpful plus on time all but a few minutes, as always a very good flight. 🤗🤗
| 5
|
Jet2.com
|
As always the cabin crew were efficient and helpful. The flight was straight forward once we actually got going although it was delayed by over an hour.
| 4
|
Jet2.com
|
As always the cabin crew were lovely and friendly. There was a delay on the return flight, no fault to Jet2 and out of their control, but the pilot made up the time and got us home sooner than we had expected with the delay. The only downside is that the cabin crew stated we would receive a rain check voucher for our next flight as we departed the plane back home but they had none and told us to check our email inbox for this. Sadly the magic email has not appeared :(
| 5
|
Jet2.com
|
As always the complete jet 2 staff where so friendly and accommodating, and all with a smile on their faces, second to none, EXCELLENT
| 5
|
Jet2.com
|
As always the crew were really friendly
| 5
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Jet2.com
|
As always the embarkation was good and quick. The journey comfortable. Disembarkation great in Madeira less so at Stansted. I have special assistance and they were very busy. Got lost
| 4
|
Jet2.com
|
As always the experience with Jet2 was good without being spectacular. Everything was done online making the prospect of long queues less likely (or so I thought ...Larnaca security was horrendous but that's not Jet2's fault)Boarding was quick and without stress and the welcome on board was as always polite, welcoming and friendly. The flight itself was smooth and uneventful.What was noticeable however was that the plane used on the return journey was definitely more cramped than the outward one. Seats were narrower and legroom less generous. The design of the seats without the netting is also a pain as there is nowhere to store valuables like phones, iPad etc for take off.Now a real disappointment was the prepaid meal/food. We had ordered hot sandwiches and while they were hot they were so hard they were inedible and ended up in the bin. Considering they aren't exactly cheap this was definitely a major downturn in the usual Jet2 quality.
| 4
|
Jet2.com
|
As always the flight from IBZ to EMA was crewed by great cabin crew. Unfortunately the flight was delayed by bad weather in the Balearics so no fault of Jet2, however due to an accident involving the catering truck (Again no fault of Jet2) there was no food and very little to drink on the flight - and no ice so warm wine! The Captain was very informative unlike some other airlines and we find it interesting to hear about weather en-route, routing of the flight etc.
| 4
|
Jet2.com
|
As always the flight was good, but the heat whilst standing on the tarmac awaiting approval to go was unbearable. I understand that this was no fault of Jet2, it was the Spanish ground crews that were at fault. A bottle of water would have been a great asset.
| 4
|
Jet2.com
|
As always the flight was very good. Air hosts/hostesses great and thoughtful. We always enjoy our experience with Jet2.com. We recommend your company to everybody. Thank you very much once again. We feel safe and you take care with us. Kind regards Terry and Lesley Connolly
| 5
|
Jet2.com
|
As always the flights were on time. The staff are caring and cheerful.Flight out did not have enough food. Flight back was worse. Wanted first choice, not available, second choice same, so gave up and ate crisps from my bag.
| 3
|
Jet2.com
|
As always the service you receive from all of the Jet2 staff is impeccable from entering the airport to take off then arriving at your destination. I would just like to say a big thankyou.
| 5
|
Jet2.com
|
As always the staff were professional and very friendly. Staff went well
| 5
|
Jet2.com
|
As always the staff were very helpful & friendly. The boarding process was quick & easy. We landed on time.
| 5
|
Jet2.com
|
As always the staff, the planes and everything was spot on as always. A very enjoyable journey
| 4
|
Jet2.com
|
As always they are a great Airline to Travel with have been using them for years and I always fly with them, will recommend to family and friends
| 5
|
Jet2.com
|
As always very good airline, staff always pleasant and helpful. Slight delay in departure but made up and arrived early on both legs
| 5
|
Jet2.com
|
As always very good service
| 5
|
Jet2.com
|
As always we were greeted at Birmingham airport by the Jet2 representatives who was friendly, courteous and wearing a big smile. The same for the check-in member of staff. To have the large designated area in the airport ensures easy access and a quick journey into departures.
| 4
|
Jet2.com
|
As always with Jet2 the flight was uneventful which is good. The only problem was running out of toasted sandwiches on this return flight from Alicante.
| 4
|
Jet2.com
|
As always with Jet2 the organisation at the airport was easy and flowed through from being greeted to weighing baggage and putting them through their desk. They did their best to fly away on time and even when the airports own staff and procedures interrupted Jet2's flow, Jet2 kept us informed. In-flight service was as good as always and altogether a very pleasant experience. I'll be booking our next flights with Jet2 as you can rely on them to provide an excellent service.
| 5
|
Jet2.com
|
As always with Jet2 they provided a stress free trip. No problems with any step from booking to the return trip. My favourite company and first pick for my holidays.
| 5
|
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