Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Turkish Airlines | Used to be giving a good service however, it's getting worse. A really bad service recently. Not recommend. | 1 |
EasyJet | Used to be good, now absolutely awful. Booked a flight last October for a holiday in Greece this August - cancelled 3 weeks ago. Promised a refund within 7 days but I still don't have the money and no reply from what passes for customer service. Now they just cancelled flights for a family wedding in 3 weeks.Never using Easyjet again. | 1 |
EasyJet | Used to be my favourite airline. Now going rapidly down the list thanks to the self-imposed problems they have had refunding flights.It took me almost 8 weeks to get a refund on flights they cancelled (part cash, part voucher). I had to escalate the problem before they did anything. It was impossible to contact them by phone - they always cut me off. Now, trying to make new bookings, the voucher they sent me won't work on their booking website. So I have to call them... 90 minutes so far... Are they deliberately trying to lose customers? | 1 |
Lufthansa | Used to be on time. Now runs like a bankrupt German airline, always late and when on board, offer half a glass of water/baby bottle. Pathetic airline and non sensitive staff. Now I switched to KLM and others in Europe. On time with a friendly bite at KLM | 1 |
Lufthansa | Used to be senator and I'm a regular flyer. I understand the frustration of staff daily dealing with delays and furious passengers, but most of the service you get is utterly rude and helpless .On the onward flight one F/A was rude as hell. She even shouted rudely for standing up (while 4 more people in the other aisle were standing for toilet) on the last 20 minutes of flight when I tried to go for the toilet; consider that the tail left toilet was locked for the whole service as dedicated for crew. She wasn't in her prime years and should know better ways to address passengers rather than shouting like a cow herder.Flight Munich - Frankfort connecting to Singapore was delayed further and further. The counter staff said they have no idea what to do, go to Frankfurt and sleep there. They dismissed any concern from tens of passenger claiming that 25 minutes in FRA for connection are enough .This is ridiculous service .Y fare singapore-munich-singapore was paid 5.050 Singapore dollars. Ridiculous fare. The service received worth peanuts . | 1 |
Grupo IAG | Used to be the best now it's worse than Ryanair. Shame . No standards . Cancel flights ,delay flights and customer service, well does not exist. Who is in charge ? You need to leave and get someone with brains. | 1 |
Ryanair | Used to boast about being good for punctuality.... but consistent.... ly poor: hour late outwards and inwards. But that was good compared to textbook example of how not to organise queue.... bag drop in Alicante... only 2 or 3 staff on desks (but about three more walking around looking important moving paper from hand to hand)... took well over an hour, and almost missed flight. for their next trick.... organising a (polite term) drink in a brewery | 2 |
EasyJet | Used to fly EasyJet for business 10-12x return a year for years, plus holiday flights, had a premium membership and was totally happy with themDate of experience was June 2022, TrustPilot doesn't appear to like anything older than a year, however, my experience still bothers me to this dayA couple of years ago I had to cancel a flight because my wife was having a miscarriage and they told me that I couldn't get a refund on medical grounds because and I quote "it wasn't happening to me"I'm just in the process of booking some flights with another airline and for some reason this particularly shitty experience popped into my head and I felt compelled to share it. | 1 |
Ryanair | Used to fly Ryanair all the time (7/8) times a year, and never had any issue. On my last flight, they charged me 75 pounds for the same case I had on the way there (and for which I'd paid with Priority), and when I pointed out I'd never had any problems before the guy charging me rudely threatened I'd have many more problems from now on. Never flying Ryanair again. | 1 |
Norwegian | Used to have a lot of confidence in this company, but I will try to avoid them in the future.Made a refund claim through their website 14 months ago (!), but never heard anything back. Gave their customer service a call today, and was told that they couldn't give me any information whatsoever about my refund claim and I could try to call again in a few months.By now, all refund claims from other airlines have been accepted and processed a long time ago, but Norwegian are apparently refusing to refund paid tickets. | 1 |
Lufthansa | Used to like Lufthansa back in the days, now they seem like an empty shell of their former self. My flight was cancelled, only got 15 euros in voucher to survive at Frankfurt and Munich airport for 10 hours until my rebooked flight (cheapest food there is like 15 euros, and i needed 2-3 meals). They also didn't want to rebook me to next flight from same airport tomorrow with a hotel, so they instead sent me and my fiancée on a journey across Germany to Munich and then to our final destination. On top of this, they destroyed my suitcase by uncareful handling.*Update, quick compensation resolution after flight and great customer support on phone, hence why score is improved | 3 |
EasyJet | Used to love easyjet- plus card holder for 4 years.. but jeez the last year has seen service crumble. I just spent one hour 20 mins on hold listening to tinny Ravels Bolero because although my plus card says its valid. when I try to use it on the booking it says its invalid and therefore won't deduct the extra costs for the trolley bag etc that you effectively have already paid for by being a plus card holder. Their answer from the nonchalant girl (who didn't apologise for keeping me waiting nearly one and a half hours)- "call us when you've made a booking and we'll do it manually for you" - Brilliant! so to get the £25 up front trolley bag fee deducted I've got to spend an hour and 20 mins on hold ..GOODBYE EASYJET - IT WAS FUN WHILE IT LASTED! | 1 |
Grupo IAG | Used to me my first point of contact when booking flights and holidays and passed on my recommendations to family however, what I have experienced with emailing Mr Doyle (CEO) which was responded to by customer service was lack of empathy and down right appalling service.So my advice is book elsewhere because BA is just a low end budget airline that has fallen by the wayside | 1 |
EasyJet | Used to really like easyjet, but since covid it's been nothing but trouble. 3 years in a row we've booked a group trip in December only for it to be cancelled by June! Why release flight routes so early if you can't commit to them? Also they have a habit of changing your departure airport from the one you originally booked. Also done holidays through easyjet in Europe but sadly I cannot trust them anymore. Another customer lost. | 1 |
EasyJet | Used to travel with Easyjet for years but have been severely let down by a greedy money grabbing corporation. Booked a family trip to take my little children for their first family holiday to Paris. Unfortunately as my partner is the only one out of us 4 needing a visa our plans got delayed with her visa unlikely to arrive before departure. Put my request forward to Easyjet for leniency with removal or minimal change fees but apparently they can't stray away from company policy and have to charge £49 per person per flight for any changes. Expecting me to way £294 to change flight details for a ticket that cost £243!!Extortion Jet should be their name!! Ruined a little girl's wish to go to Disneyland with her family by being so rigid and infact saying you can cancel the ticket and only get airport taxes back and we'll keep the £50 we charged for your 6-month old son and won't give that back!! Extortion jet wanting to keep £50 they are charging for my 6-month old who wouldn't be occupying a separate seat anyways. With a cancelled ticket there would be no seat that's cancelled for a baby but Extortionjet want to charge £50 for a baby that can't fly!!Appalling customer service with lazy managers refusing to take escalations and help distressed customers!! | 1 |
Norwegian | Used twice and good experience both times | 5 |
Vueling | Used twice from Brussels to Vigo Spain. Flights on schedule aircraft clean and cabin crew polite and efficient. No problem with check-in procedures and luggage handling. | 9 |
EasyJet | Useful information and fast . | 5 |
EasyJet | Useful thank you | 5 |
EasyJet | Useles!! No change to get in touch wit a custumer service by phone !!! Flight cancelled ,no refund or change the date???! | 1 |
Ryanair | Useless , obviously new and untrained stewards and stewardesses. They were giving an impromptu training lesson on the controls at the front of the aeroplane for our delayed flight which fills you with confidence . No information was given just left everyone sat waiting , funny thing is you could see just how hopeless they were whilst boarding . This flight was never going to take off on time , people still boarding 5 minutes before our due flight time .Ps it's not common practice to leave the pilots cabin open for 30 minutes for a chat , I've seen this on the outbound and inbound flights now .Really if I could give no stars I would , completely useless. Perhaps Ryanair might focus on customer service rather than cost cutting and adding charges for queueing. Still on the bright side if I was looking to do a bit of terrorism the this would be the ideal company , clueless . It's like 9/11 never happened for these morons . | 1 |
Grupo IAG | Useless Company, a disgrace to use British in their NameThey cancelled my flight home, my friends found me a hotel for the night...BA should have done this, they said they had booked me on alternative flights the next day, but when I got to the airport they had not booked the flights. Thanks to the great staff at Turkish Airlines, I had to pay, but hot home.BA, Still say they booked, But Turkish Airlines printed the actual information that proved BA did not. 4 months of fighting BA before they paid me in full.It took BA 4 months and me threatening to take them to court before they paid my costs.I have raised a complaint to customers service, copied to CEO Sean Doyle saying to delete all my information, but they still do not.I keep getting pestered by BA.Now they are making it difficult for me to get my accounts closed. KEEP sending emails etc, even when I told them to stop...BA are in breach of UK Law. Not compliant with basic GDPR requirements in the UK but no-one will sort it. | 1 |
Grupo IAG | Useless Cowboy Airline BA lost my wifes suitcase, ruined our holiday and paid a pathetic amount of compensation to us, along with a £50 flight voucher that we can not use. Awful customer service awful airline, AVOID. | 1 |
EasyJet | Useless Easyjet. We had flights booked for travel during Covid and as we lived overseas we were told to be in touch when we wanted to use our voucher. Now we are back and cant use it as they are refusing to honor what was agreed. Liars of a company! | 1 |
Iberia | Useless Spanish airline can't respect schedules nor treat their customers with the respect or dignity we deserve. I hope your entire line goes out of business. You don't deserve a single star. What airline in 2024 changes the departure time to two hours ahead of the scheduled departure with 3 hours notice??? | 1 |
Vueling | Useless airline, absolutely pathetic on-line procedure that is pointless anyway as you have to line-up and check in your hold baggage at the check-in desk!! Please, do the aviation business a favour and disappear...you are an embarrassment. | 1 |
Ryanair | Useless airline, delayed 4 hours and bad landing | 1 |
Norwegian | Useless airline, delays all the time, worst staff, trash planes, just stop exist PLS | 1 |
Pegasus Airlines | Useless airline. All low cost airlines are useless. I had a flight from Istanbul to Gaziantep at 7:20 am. Which it got delayed to 9:30 am. They got the passengers on the plane then they told us to leave to plane. Due, to an incident happened at the runway. Now they told us to wait, which there's no to give us briefly information. | 1 |
Grupo AirFrance-KLM | Useless airline. Have just left myself and others stranded in Aberdeen with no suggestion of a solution and no furthe flights for 2 days. | 1 |
EasyJet | Useless and unhelpful | 1 |
EasyJet | Useless and unwilling to provide escalation or information requested. | 1 |
Vueling | Useless automated garbage! VUELING- PLACE AN OPTION TO SPEAK TO A PERSON! went round in circles listening to options that didn't answer my question!! | 1 |
Ryanair | Useless b@st@rds. Always a delay. | 1 |
EasyJet | Useless bloody website. They make it impossible to check-in flights booked by someone else. | 1 |
Wizz Air | Useless changed time of my flights so needed to cancel and now can't withdraw money from my wizz wallet only way to contact is super expensive phone number scumbags never buying anything of them anymore | 1 |
EasyJet | Useless chatbotNo respect for customer who has to pay all extra costs when the flight is cancelled and reported next day!!!Cancellation is made much too late when people are already at the airport or on the way!!!Late departures, bad logistics and many frequent problems. Fed up with this company! | 1 |
Grupo IAG | Useless company / airline . Very Bretesh !!! Cancelled the flight blaming the system . | 1 |
Air Europa | Useless company and useless customer service.Booked a flight through a 3rd party. Flight was cancelled, Airline said i should receive my money back but i had to ask the 3rd party about it, they told me the airline has to initiate the reinbursement. Since then theyve been quiet. calling is useless because youre waiting for 2 hours just to get kicked out of the line, emails dont get any respons. at this point i rather see them go bankrupt than my money back | 1 |
EasyJet | Useless company staff are rude and ripping off people | 1 |
Ryanair | Useless company that just scam travellers out of money. Never flying again.Check in staff used a racist slur. Further to this I bought cabin luggage, found out it was too large and was charged £69 both ways to take my luggage but wasn't offered a refund on the initial 10kg carry on. I was going for a family bereavement and I didn't have much money.Ryanair made it that I only had £20 left in my bank account when originally I had £160 because of these fees, I spent the first night in the airport as I couldn't as a result afford my first night hotel cost.Ryanair doesn't care who is affected by their bag policies. I have filed a complaint and yet to hear back | 1 |
Iberia | Useless company with very RUDE call center! where they are all together scream at other clients in a very noise place. The lady with a very strong accent/ Spanish probably , wold talk like a robot, without letting me say my issues, she was only guessing. I dont recommend this company, stay away! | 1 |
Ryanair | Useless company! Would NEVER use them again!! Stay away!! Still waiting for my refund, despite completing a form TWICE to say I DON'T want a credit note! They keep saying they haven't got it! Tactics to keep your money for longer! ABSOLUTE DISGRACE | 1 |
EasyJet | Useless company, 0 customer service.Flight delayed from Marseille to Gatwick for hours.Get you onboard to avoid to pay your ticket back and then tell you there is no slot to take off.You should be ashamed of the way you are treating your customers.You don't deserve to be in the market. | 1 |
EasyJet | Useless company, after making me wait for hours they changed my flight for overnight, then changed the taken off time again from 5pm to 8:30pm the day after I was meant to fly, so I came that day, checked in my bag and went for a walk after been advised that they'll text us and the app would update as usual to let us know about any updates, because waiting at the Gibraltar airport for 6 hours is painful. Came at 5pm, 3hours and half before the estimated take of time, the flight left was leaving not only me but several people in Gibraltar. I call the customer service and after 65min waiting on the line they literally said they are not refunding the flight and neither will they give me another flight to go back. Unbelievable, families with kids stayed in the ground, after all the messing around they did with their customers not even a decent customer service to speak to, the girl just went: you can formally complain in the website.Shame on you easyJetJet2.com & Jet2holidays please please start flying from Gibraltar. | 1 |
Grupo AirFrance-KLM | Useless company. It's a nightmare getting them to respond to you on any of their social media platforms. | 1 |
Turkish Airlines | Useless costumer service!I live in Denmark, called a danish number you have on your site and get a turkish speaking woman on the phone that started yelling at me only because i asked where to get help about compensation. I have never been so shocked about how bad this "service" was.Btw how is it possible not to be in Denmark when it's danish number that i called. No one at the airport couldn't help either! | 1 |
Ryanair | Useless customer service after a delayed, rerouted and overbooked flight!Not willing to help and compensate. | 1 |
EasyJet | Useless customer service operator. I was in the middle of asking questions, not being in any way rude and she just said 'read your email' and ended the chat. Shocking!! There was a link to leave feedback which i rarely do for companies but so shocked at the customer service chat I clicked the link to leave feedback. | 1 |
Ryanair | Useless customer service or most likely non existent. They ignore your emails or live chats. Impossible to get through on the phone. I'm surprised they are managing to fly planes. | 1 |
EasyJet | Useless customer service said he couldn't help me even even though easyjet have £120 of my money | 1 |
Grupo AirFrance-KLM | Useless customer service team i haven't gotten my refund over a month. Useless company | 1 |
EasyJet | Useless customer service. All I wanted was a receipt for the cabin baggage I bought online and the agent couldn't understand what I wanted and refused to help. | 1 |
Iberia | Useless customer service. Iberia keeps making mistakes and it's a nightmare to get useful help from the customer service. Filling in forms, getting useless replies that either don't work or are not related to the actual problem. It looks they do it on purpose to see if you give up. | 1 |
EasyJet | Useless customer service.I made a payment with apple pay and they failed to issue a refund. I have been waiting for their financial team to contact me for over 3 months, every time I call, which is every week, they tell me they are really sorry but someone from finance will get in touch in the next 7 days. They don't let you speak with anyone in finance, they won't issue you a voucher because it's too late now to request it, they do not know when someone from finance will get in touch, all they do is ask you to wait but they dont even know for how long.Such a shame I have a flight already booked with them, but I can guarantee you that I will NEVER use this company again, this is so ridiculous I will not take that flight I'd rather lose the money than use this company again. I'd rather reach my destination by foot. I will tell all my friends and family about this. | 1 |
EasyJet | Useless customer services who do not care about the customer when there are issues with flights! | 1 |
EasyJet | Useless customer support. That's all I have to say. | 1 |
Ryanair | Useless flight delayed!! Plane broke down. Wouldn't recommend | 1 |
Ryanair | Useless for 500%.Wasting time. Agent can not provide correct information because don't know the answer. Shame ! | 1 |
EasyJet | Useless misleading information provided by the agent. Simple easyjet credit vouchers from Tesco Clubcard issue, cannot contact with anyone, no help whatsoever, shame on you easyjet | 1 |
EasyJet | Useless not able to help now on the phone on hold 17 mins | 1 |
Grupo AirFrance-KLM | Useless online complaints form - doesn't load and inoperable. Wasted too much time completing it. Finally sent it in and 8 days later received a most disappointing and inadequate response from AF washing their hands of the matter and referring me to Flybe who operated the AF6443Manchester/Bergerac flight. Having paid well over £200 to AF the contract was between AF and me.I am unable to respond via their link which takes you back to the same online complaints form.What kind of customer service does Air France provide? | 1 |
EasyJet | Useless people don't know how to work there system | 1 |
EasyJet | Useless robot answers and no human bothered getting back to me | 1 |
EasyJet | Useless scammers | 1 |
EasyJet | Useless service as per usual. Can't wait to get to the airport for an even worse experience | 1 |
SAS | Useless website, can't even book my tickets. Can't become a member, the website logs me out when I try. Can't contact customer service and their chatbot only responds to questions with "hello". It's almost comical. | 1 |
Pegasus Airlines | Useless website.. Tried to book last night but wouldnt accept credit card. Phoned bank and they said wasnt declined it was Pegasus authentication not working.Tried to book next day ..price had gone up £30 but went ahead .. failed again! Rang customer service UK and went through step by step and gave her the PNR no .. paid ok.. BUT I clicked on freeze price at the beginning..didnt say would cost anything but when I paid it cost £7 extra... So because of Pegasus useless website and auth not working I ended up paying £37 more than yesterday... wont be using this useless airline again. Plus when you book its worse than Ryanair..trying to sell you stuff you dont want .. seats, food, baggage, other services but all twice as its for both outbound and inbound flights .. nightmare! Asked customer service to take off £7 ... couldnt..more than her life was worth! | 1 |
EasyJet | Useless! No wonder easyjet has such a bad reputation.A cancellation fee for your website fault is unacceptable | 1 |
EasyJet | Useless, can't get through to speak to anyone | 1 |
Ryanair | Useless, no consistency with bag policy and close query's without a resolution. Would not use again | 1 |
EasyJet | Useless, unhelpful and rude assistant. | 1 |
EasyJet | Useless, waited 30 mins and got knowhere! | 1 |
EasyJet | Useless, waited hours on the phone, cut off three times, hours on live chat, cut off few times, have complicated query. Shameful! | 1 |
EasyJet | Useless. Absolutely no response after half an hour of staring at a scree. Terrible service. | 1 |
Grupo IAG | Useless. Cancelled flight after luggage had been taken then didn't sort out anything for us we had to do it ourselves. They then paid part of the refund but not all and despite chasing this they haven't bothered to reply. They have also denied compensation due to the airspace being restricted but won't say where it was restricted for the short flight. The answer is it was earlier in the day in another country so just disrupted the airplane they wanted to use. Just useless! | 1 |
EasyJet | Useless. Disorganised. Terrible customer service. | 1 |
Ryanair | Useless. Do I need to say anymore? | 1 |
Ryanair | Useless. Every flight I've used delayed. Want me to pay extra to sit with my teenage daughter at check in. Disgrace of a company. Never again. Money grabbers. | 1 |
Ryanair | Useless. Flight was supposed to take off 10 minutes ago. Numerous gate changes. No sign of any Ryanair staff. No information. Who knows if I will ever get home? Cattle class travel but without any class. Animals are treated better than this.EDIT: 90 minutes later and 100 minutes after scheduled departure we are finally onboard the aircraft. Then the pilot immediately announces we are going to be sat here like a tin of sardines for at least another 90 minutes before we even think about taking off. Is this some kind of sick joke? | 1 |
EasyJet | Useless. Just drivel about windows rather than getting failed checkin to work | 1 |
EasyJet | Useless. No response from an almost faceless company.Purchased extra bag for holiday which did not show on my booking. After going around in circles on the EasyJet website tried to contact invisible customer services. Gave up after 2 hours, and wont have the extra bag, will know better next time. | 1 |
EasyJet | Useless. They lie to you on the phone. Said my flight cancellation was successful, will receive confirmation and refund 5 working days. One month later, no confirmation and no refund. Another corrupt company. | 1 |
EasyJet | UselessI was enthusiastic when Easyjet came to Birmingham as I thought it would bring some welcome competition to Ryanair and Jet2. However I booked a massively overpriced package holiday with them to Benalmádena. Only to find the pictures or price didn't really represent the true picture of the hotel. I rang and asked if I could move or change to self catering. Customer service rep was arrogant and condescending, They acknowledged I had been overcharged, but did nothing to compensate for it, except offer a £50 credit off another holiday! Er no thanks! I'd definitely think twice before booking with them again, not a good experience. | 1 |
Jet2.com | User friendly app/ great service/ efficient/ friendly. Brilliant airline :-) | 5 |
Jet2.com | User friendly booking service, good value flights, good luggage allowances. Twilight baggage drop off was great service. Flight no problems and in time or early. | 5 |
Jet2.com | User friendly website offering great value and prices and very helpful staff, many thanks. | 5 |
Ryanair | Uses its social media to offended people, overpriced, planes are unsanitary, and would charge you for oxygen if they could | 1 |
Grupo AirFrance-KLM | Using Amsterdam Schipol airport as a hub and flying KLM is perfect. Finding my way around, using self help terminals to print boarding passes and having a regular train service to Central was easy. Even a child could do it. | 5 |
Ryanair | Using Ryanair for the first time in about two years when I promised myself, never ever again. Unfortunately the only available flights where with them, and of course, issue with the app, issue with the online check in and only a bloody bot to help with the issues!British Airways can you please have more flights to Poland? | 1 |
Ryanair | Using a pandemic to rip people off, disgusting company who should be ashamed, used a voucher to do them a favour but now travel to Spain is deemed unsafe they still continue to operate flights and if you want to change destinations you need to pay £180 for the 2 of you and the difference in flights, every other airline is working with the people but no this company would much rather spread the virus and rip people off! NEED TO GO BUST!!!! | 1 |
Jet2.com | Using jet2.com was great , easy online booking with great email confirmation will definitely use again. Would of given 5stars but seats on plane could be more comfy for a 4hr flight , I've sat on worse though ! | 4 |
EasyJet | Using the chat function I was able to add an additional child to a booking. | 5 |
EasyJet | Using the chat to add an additional child to a booking was very smooth and fast. Great experience, thanks! | 5 |
EasyJet | Using the chat was quick and easy. The advisor was very helpful. | 5 |
EasyJet | Using the easyjet app can become your nightmare. Going back from Manchester to Amsterdam I checked the app and my boarding passes. One hour delay on the early flight but it will become fine. At the time we were checking in, it became red!The electronic boarding passes were replaced by a later flight in the evening. As i had made screenshots of the originals I could board the original flight. AfterwardsI asked easjet and booking.com for an explanation and apology, but got a written answer that it was due to their good service that this could happen. After making my complains I Shortly even noticed in the easyjet app a message about a office-chair-reservation. They do not take this seriously! | 1 |
Ryanair | Using the phone service (if you have to) pay in local currency, or you'll get their awful made up exchange rate.Same day request to refund and pay again after not being told rejected, after paying £40 for what would have been 25 each way for luggage when booking.Hoping reviewing will save someone else unnecessary expense, rather than pointing out the obvious about the company. | 1 |
Ryanair | Using the same bag I travel with for work 20 times per year, apparently does not meet their sizing....The mag was approximately 5mm higher than the sizing box due to the rubber seam around the zip. The bag is a standard Samonite 10KG bag which meets the standard international dimensions for a carry on bag.They have definitely gotten far worse than their already poor reputation.The attitude of their staff to people is incredibly poor and condescending. I usually avoid Ryanair at all cost but unfortunately on this occasion it was the only option for this route 👎 | 1 |
Pegasus Airlines | Using the services of Pegasus Airlines - you do it at your own risk. I was able to make sure of this a few days ago, when from Istanbul, where I was in transit, I was not permitted to board on the flight to Manchester. According to UK regulations, the arriving in the country must fill out a form and pay for a COVID home test kit, for self-control after arrival. However, for some categories there is a formal exception to the rule. When boarding the flight, I presented all the necessary documents confirming that an exception to the general rule applies to me. However, the airline employees refused to let me on the flight due to the lack of the mentioned COVID home test kit. When the situation cleared up, my plane had already departed. I was not offered any compensation or a replacement ticket, the manager behaved rudely. I do not recommend using the services of this airline. | 1 |
Wizz Air | Using this airline for more than 10 years. All is perfect if you follow their rules. It is possible to find great prices. | 5 |
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