Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Jet2.com | Very smooth helped a lot by airport ground staff assisting w chair passengers at departure desk recognising our Sunflower Lanyards and including both of us in early boarding. First class! | 5 |
Jet2.com | Very smooth operation assisted travel very good | 5 |
Jet2.com | Very smooth procedure as always. Jet 2 are well organised with staff members at every point who are helpful and friendly | 5 |
Jet2.com | Very smooth process - all round - staff were very professional, helpful and friendly! | 5 |
Jet2.com | Very smooth process from start to finish. | 5 |
Jet2.com | Very smooth transition friendly staff spacious seats always a pleasure to fly with jet2 | 5 |
Jet2.com | Very smooth travel with Jet2 and very friendly & helpful Jet2 team | 5 |
Jet2.com | Very smooth trip there and back and very good service on flight. | 5 |
EasyJet | Very smooth, no drama in changing over my flights | 5 |
Jet2.com | Very smooth. Much friendlier that Ryanair. Staff very helpful and efficient both on the ground and in the air. | 4 |
Jet2.com | Very smooth. No problems | 5 |
Jet2.com | Very straight forward flights. Slight delay out and back, but seemed to make up some time.Friendly, polite cabin staff. | 5 |
Jet2.com | Very straight forward from start to finish, no real issues with anything and was quite enjoyable | 5 |
Jet2.com | Very straight forward. No hassle. Friendly staff. | 5 |
Jet2.com | Very straight forward. Staff very helpful & pleasant. | 5 |
Jet2.com | Very straightforward and staff efficient | 5 |
EasyJet | Very straightforward experience. Easy and quick. The agent was very knowledgeable and pleasant. | 5 |
Jet2.com | Very straightforward flight and good food/drink | 4 |
EasyJet | Very straightforward to use Livechat with easyjet. Not a virtual assistant, but a real person who looked into my query promptly and resolved it. Very easy. Thanks easyjet. | 5 |
EasyJet | Very straightforward, fast help received from Easyjet | 5 |
EasyJet | Very straightforward, helped with my concerns and was extremely helpful | 5 |
EasyJet | Very straightforward, polite process. | 5 |
Jet2.com | Very straightforward. Friendly helpful staff. Liked the personal service rather than self check in especially with my bike box. | 5 |
Jet2.com | Very straightforward. Online checkin, put through hand luggage free. Flight on time both inward and return. No hiccups | 5 |
Ryanair | Very strange: booked a flight from Newcastle to Dublin hot 12th November 2022. Received a notification that the flight from Newcastle is cancelled and offering a refund. Went online to their website only to see that the flight is still available for booking.What game do they play????? | 1 |
Jet2.com | Very stress free experience. | 5 |
EasyJet | Very successful experience. | 5 |
EasyJet | Very supportive | 5 |
EasyJet | Very supportive and precise answers. Great advise with all possible ways to make booking changes. | 5 |
EasyJet | Very supportive. | 5 |
Lufthansa | Very surprised at the lack of service; dissapointing and not a customer-centric company.Lufthansa seems to spend a lot of money on polished advertising (including sending out copious emails) to entice you to buy flights with them. But in my own experience, once the flight has been purchased, you must pray that you don't need to contact Lufthansa and that they are not experiencing glitches in their systems; as this will mean you have to call them. The call centers seem incredibly understaffed, with some of the longest wait times for calls, coupled with staff who don't appear to want to be talking to customers... Having a look at their social media customer agent replies, e.g. on Twitter, demonstrates a consistent unhelpful approach, as they often just state you should just keep trying their phonelines as they cant help you as the social media agents are more signposters, rather than solvers, despite them acknowledging that the queues are really long on the telephone lines. An example of Lufthansa's strange method to dealing with their customers is the robotic unempathetic response to people that can no longer travel due to government regulations. This is both disturbing and comical; its not their problem unless they cancel the flight, and they refer you to check with the relevant government agencies to check your status to fly... obviously designed to create circular loops where they don't have to properly engage with you. Other companies do better, and we should all be using companies who have a more human response to customers.It seems that Lufthansa benefits from its past reputation and spends money wisely on appropiate pre-sale design and advertising to attract people to buy flights. But Lufthansa seems to have lost its shining reputation and is one of the airlines many of us feel uneasy engaging with, or using.My recommendation; if possible, don't use Lufthansa, better airlines exist in terms of customer service, efficiency and experience. If you have to, then good luck! | 1 |
Grupo AirFrance-KLM | Very surprised by the flight and service, for this short flight a sandwich or piece of cake was offered, flight departed a bit late which meant that people connecting were going to have an issue. Cabin crew asked everyone to remain seated so those with tight connections could deplane and get to the terminal, being on a remote stand this could be a problem. Once those got off everyone else was allowed to get off, the funny thing is those that got off first were stuck on the bus waiting for us and we’re now squashed in the back as everyone else piled on, sorta defeating the purpose. | 8 |
EasyJet | Very swift and simple correction to the booking. Top marks | 5 |
Ryanair | Very terrible airline, won't refund your money and also charge extra 75 quid for an inch travel box that won't go in. Very terrible app services,zero accountability | 1 |
EasyJet | Very terrible flight. We were supposed to land in Edinburgh but the flight got diverted to Glasgow. They told us to arrange our own transportation to get to Edinburgh and when I submitted the claim, they denied it. The worst airline. They only know how to steal money. I paid £50 to get to Edinburgh and they are least bothered. The staff in Glasgow airport were rude and were looking down at me. My partner was also treated rudely. They basically were just looking down at us. | 1 |
EasyJet | Very tight and uncomfortable seats, no leg room and shoulders are clinched together. So tight you are intruding the seat next to you. | 1 |
Grupo AirFrance-KLM | Very tight service. The whole trip went super smooth, crew was super helpful. Nice sandwich on board. Would recommend. The whole trip was well done, compliments to the crew | 9 |
Ryanair | Very tricky system they have with online checking. In the end, they charge £55 for checking at airport. So nasty they are | 1 |
Grupo AirFrance-KLM | Very trustworthy and professional airline with friendly crew members! | 5 |
EasyJet | Very unassertive advisor, rude | 1 |
Ryanair | Very unclear bags policy, despite buying check in bag and had 2 other small bags i had to pay an additional 75 euro for a small bag, what a scam. | 1 |
Jet2.com | Very uncomfortable and disappointing, we are normal sized people but found the width of the seats very very narrow. | 1 |
Ryanair | Very uncomfortable experience flying Ryanair to Ireland again. They made every single person put their hand luggage into the metal cage and charged anyone whose luggage didn't fit. It obviously made them a lot of money right there and then but upset the whole plane full of passengers. | 1 |
Ryanair | Very uncomfortable flight for me, due to someone larger on the seat beside me also to make matters worse his hygiene wasn't the best, meaning he had one and a half seats for himself! Ryanair is very good at giving out payments at check in if luggage is "larger" or "doesn't fit in the compartment", I firmly believe this should be the case for people, have seats somewhere else on the plane, extra charge if you please but that's not my issue, if I have paid for a seat I would like to be comfortable and not have to share with someone else as they have paid for ONE seat and NOT two. Something needs to be done about this!! | 1 |
Jet2.com | Very uncomfortable seating and cabin temperature was poorly set. The final cost of the tickets was outrageous after adding the cost of having to book seats. Why lie about the cost if you are then going to force people to pay extra for seat. Spain has just fined other airlines for doing similar. If there was another airline that flew the routes needed we would use them. | 1 |
Jet2.com | Very uncomfortable seating for anybody over about 5 foot 10, and even then the seats offer very little padding and are not suitable for the 4.5 hour flight I was on. Food and drink in the air is extortion, they won't take euros on the plane back unless it's in note form and even then at an inflated fee (given you've just been abroad this is taking the p*ss a bit on the return flight)In particular on my flight, myself and a couple other passengers of a taller orientation were in discomfort, yet all the extra legroom seats on the flight were not sold (I had actually tried to upgrade but the website told me they were all sold out..). One decent flight attendant allowed us all to move into these, only for an absolute jobsworth to come over and tell us all to move again - right chip on her shoulder and came across bitter and unprofessional.Will I fly jet2 again? Possibly, it's an upgrade on Ryan Air but it has left a sour taste in my mouth | 2 |
Jet2.com | Very uncomfortable seats. | 3 |
Lufthansa | Very uncomfortable seats. Can feel the metal frame parts through the cushioning. Seats are too close and narrow. Very poor experience with this airline. | 1 |
EasyJet | Very uncompetitive . No answers on my questions....Absolutely nothing. No information. Zero. | 1 |
EasyJet | Very uncouth and badly mannered staff. One of Easyjet staff at check in at Luton, named Tahir, is the worst I have ever seen. His manner of talking is very insulting, unprofessional and condescending. He is not fit for the job at all.I won't be flying easyJet again | 1 |
Grupo AirFrance-KLM | Very unfair flyairline. no money back. no law. i will never fly and offer them | 1 |
EasyJet | Very unfair process.You are not able to book an infant onto a flight.It is not easy to find how to contact someone to help you book an infant onto a flight. It will not allow you to book a seat online for an infant!You already pay £50 for the infant to go outbound and back anyway, on your lap.You then get charged a whole new HUGE price when all you wanted was to book their seat at the same time as your own booking, which, in this case, cost £25 outbound and £35 inbound, and these were our reasons for choosing these flights.Very disappointing and seriously no care for the customer at all.Being offered nearly £170!!!! And this was apparently with the £50 we've already paid refunded?! We all paid approx £60 for ours.Terrible service and doesn't look after repeat customers at all! | 1 |
EasyJet | Very unfair when it comes to cancelling or changing a date of a flight, I was charged an extra £50 each way on top of the price of ticket would of been cheaper to of cancelled and then bought new tickets, the app doesn't make this clear. | 1 |
EasyJet | Very unfriendly crew at the gate. If your luggage is in a bag then you may take it with you at no cost. If it is in a trolley you have to pay 29 euro's extra. Although it is the same in volume. And then it is taken from you and you may not take it into the cabine. I thought I just paid 29 euro's for That. Furthermore chaos at boarding. | 1 |
Ryanair | Very unfriendly customer service agent, need to improve the type of conversation with the customer | 2 |
EasyJet | Very unfriendly person. Didn't take the time to clarify things and sent me away. I spent time on the site without finding the information then this person who didn't take the trouble.Very disappointed with the service! | 1 |
Vueling | Very unfriendly staff, had booked extra space and someone was in our seats and staff refused to move them and told us to hurry up and sit anywhere. To add insult to injury we were overcharged for our seats. No trolley service but staff at front of the plane eating and drinking all through flight. WILL NEVER fly with company again, would forego a holiday rather than travel with them. | 1 |
Lufthansa | Very unhappy about staff at gate at Munich Airport : flying from Athens to Paris through Munich, we had booked a flight from Munich at 17:40 as we weren't sure to catch the 15:45 flight. We arrived just in time for flight 15:45, but Lufthansa staff refused to take us onboard, even though they had empty seats. They said the rate we paid didn't include re booking. As much as I understand that certain rates include certain benefits, it is a pity not to make a gesture when you can. There was no extra cost for the airline, only the opportunity to make more money through re-sell of the tickets for 17:40 or asking us to pay a supplement, which we offered but was refused. So in the end, all Lufthansa got is empty seats and a unhappy family of 6. Very bad customer service culture. UPDATE: our later flight is overbooked… they re now looking for 3 people to give them a 250 euro voucher to move them to another flight… so this cost the company 750 euros as a minimum! Poor, poor business practice on top of poor customer service. | 1 |
Iberia | Very unhappy with our experience on these flights, which we were on because of the BA strike. The in-cabin service was adequate on both legs of the journey. However, our Seville-Madrid sector was running late (we were stacked over Madrid for some reason) and we were concerned about making our onward connection to London. We were given the impression by the stewardess that the distance between our arrival and departure gates at Madrid would be modest. In fact it turned out that we had to get from one end of the terminal to the other, no little distance, and at some speed: we only just made it. This was a very stressful experience as one of us has restricted mobility. To make matters worse, while we made the flight, our luggage did not. We ended up hanging around in baggage reclaim at LHR for about half an hour, only to be told upon enquiry that the bags were coming in on the next flight. We still don't have them. It is impossible to speak to a human being in the customer services department, so I have no idea when I will get them back. Given that we had paid for a premium service, I had expected to receive one, and we did not. Never again. | 3 |
Ryanair | Very unhappy with the mixed information I have received and the lack of service and providing a solution to my ongoing issue. I have been informed by 1 representative I could change my flight for free (no change fee, only tarif difference) departing the 19th July. When I try to make the change i have 105EUR fees to pay plus the price difference. When I contacted back Ryanair another representative told me I was misinformed and cannot change my flight and did not care about the previous information I had received, even if I have proof. I therefore still do not have a resolution to my request to change the flight the 19th July. This flight is a return flight and my flight to go was cancelled so its impossible for me to use it. I have more than 6 flights cancelled with ryanair during the lockdown and have been understanding and patient but now it is unfair and inhuman to not honour what they confirmed and to allow me to lose 165GBP for my upcoming flight that I cannot change without huge fees. I just want to change the flight to another date without the change fee (I am fine to pay any tarif difference). This situation has and still is really making me extremely stressed during this already difficult time. | 1 |
EasyJet | Very unhelpful | 1 |
EasyJet | Very unhelpful and unable to ask a simple question on their own flights. | 2 |
EasyJet | Very unhelpful and would not answer a question directly.Waited for over 45minutes for no real help or support | 1 |
EasyJet | Very unhelpful company when trying to add one individual onto an existing booking.Saying it costs 4k to add someone onto a room we have already booked when it costs around 4.5k for them to do a separate booking in their own room paying double vacancy.The first time we got told it was 2.5k which we said yes to then needed to book a different day to discuss with the individual booking on.Went to call back and got told we cannot do this.Don't get me started on their customer service call centres. The worst and they are an absolute joke. Put on hold for 2 hours when asking some woman to get the previous call up as we have got 3 different prices and different information from each regarding this. She then cut me off after holding for 2 hours. Rang multiple times no one gets back to complaints.Rang tonight at 7:30 was holding for 25 minutes, then some advisor pretending not to hear me as I could hear them moving and muting and unmuting themselves because they shut at 8. Lazy lazy lazyAVOID AT ALL COST!! | 1 |
Ryanair | Very unhelpful customer service.Booked a flight to visit my partner's grandmother.Unfortunately, she passed away before we could see her.Contacted Ryanair to ask if they could change the flight to an earlier one so that we could at least attend the funeral, and was told that we had to pay an extra £160 for the privilege.I explained that this was already an unplanned trip and that we simply didn't have the extra money to make the change. I even offered to provide a death certificate as proof.The person I spoke to didn't care, no empathy at all.I won't be using them again. | 1 |
EasyJet | Very unhelpful responses. | 2 |
EasyJet | Very unhelpful robotic waste of time, Very dissatisfied and will never use Easy jet again, You have lost a good customer as I average 10 flights a year with Easy jet, but there are plenty of other airlines out there | 1 |
EasyJet | Very unhelpful, I was charged extra for a seat I never picked! No resolution for this. | 1 |
EasyJet | Very unhelpful, not ready to understand the problem | 1 |
EasyJet | Very unhelpful. Contacted customer services to get my money back which is in my account. Was told this is not their department | 1 |
EasyJet | Very unhelpful. Extra charges with no considerations | 1 |
Ryanair | Very unhygienic plane, staff rude dont seem not to be bothered about helping with anything, staff was trying to charge me more than the price listed in brochure/ airplane magazine very disappointed chair does not recline back either plus a few years back Ryan air had to do emergency landing every one was petrified aircraft hecticly Shaking avvoid at all cost never booking ryan air again would have giving 0 stars ps wen I booked my flight only after I realised it was ryan air very bad | 1 |
Iberia | Very unimpressed with Iberia long haul flight from London to Quito via Madrid. It was like stepping back to the 1990s travelling on a flight with no seat back screens only 3 drop down TVs per cabin showing 3 films on the outbound journey and 2 on the return. Outbound films didn't even start until over 4 hours into the 10 hour+ flight. The only screen I could see on the return flight was not working meaning that not only could I not watch the film but it flashed on and off throughout the entire flight meaning I couldn't sleep either. The inflight meal was poor but the wine was ok (only one was offered). No water or snacks brought through the cabin between meals. Return flight was a shambles. It was delayed but no announcement made until after the time the flight should have departed. Then told we'd have an hour to wait due to a security issue so everybody left the queue. A couple of minutes later it was announced that the flight was boarding resulting in a scrum as everybody charged for the gate! | 2 |
Ryanair | Very unmannered staff , unresponsive company ,flight has been delayed over 1 hour ,even they didn't give any bottle of water to kids | 1 |
Jet2.com | Very unorganised at lanzarote airport.Had to queue 3 times | 3 |
Ryanair | Very unpleasant and not equal treatmentBackpack policy is very randomic, they make you pay extra for a standard back pack to make money ever you. Today the backpack I have always used to travel with Ryan Air was defined by its employee not okay even if it was fitting in the test, they made me pay extra 46 euro.Always late | 1 |
Wizz Air | Very unpleasant experience when came back on Friday 24th February at Varna airport. The Bulgarian employee of Wizz Air insisted on us showing her the Settled Status Letter in UK and kept us until all people left to the plane. This request does not appear in any of the travelling documents, in England the custom officers do not ask any of this. The Settles Status Letter is not for use and I cannot have it with me. The UK visa account provides all people with a settled status in the UK just with a share code. So, at the border in England, I show just the ID. | 1 |
Grupo AirFrance-KLM | Very unpleasant experience. They had trouble during my check-in. After 1h30 of waiting in front of the counter, they ware able to issue me a new ticket so I had to seat separated from my family. The adventure is not over, they lost two out of our three checked-in luggage, those remained somehow in Amsterdam and we have landed in Washington DC. After additional time lost to check the status of the lost luggage, we have finally got those, delivered around midnight the next day. Staying awake with the jet lag was again not pleasant. We had to spend extra money on buying some clothes our first day of vacation. It was an awful experience. And last thing, do not purchase on-board internet on those old planes, it is a waste of money. | 2 |
Ryanair | Very unprofessional airline, terrible social media also. | 1 |
Lufthansa | Very unprofessional airline. Manchester check-in was very slow. Asked for an aisle seat for a leg I couldn't sign into and was assigned a middle seat I couldn't use for mobility reasons. Air NZ to the rescue. Similar problems for return flight from Auckland to Hong Kong. Cut me off when I asked who could resolve my problem. Absolutely appalling treatment of passengers with mobility issues. | 1 |
Lufthansa | Very unprofessional and extremely rude staff. Under the American law when an airline is operated by another airline they should abide with the rules but Lufthansa ridiculously refused to let me take two bags while my reservation shown that I have to bags with no charge and they made me pay 200 dollars expenses for my 2nd bag. I tried to complain and they shut me down especially with an extremely rude staff at the Detroit airport with both supervisors being extremely rude and didn’t want to solve the problem. They even don’t answer the customer service phone line nor emails and no refund for all the inconvenience they caused especially with last minute cancellation of my return flight which delayed me about 2 weeks from my original date where they wanted to charge me the difference for it. I see lack of coordination between them and other airlines in addition in lots of inaccuracies within their system. I will never fly with Lufthansa again. | 1 |
Pegasus Airlines | Very unprofessional company, very rude employees. They can do big mistakes and be blatantly impudent above that. I never thought an airline company could be that shamelessly disrespectful to their customers above the bad service. | 1 |
Turkish Airlines | Very unprofessional customer service over the phone. They have no idea about any international COVID rules, as well no clear information about it on their website. They suggest you to call a consul of the country / state where you flying. Other airlines send me their COVID policy and guidance to my email along with Ticket confirmation. | 2 |
EasyJet | Very unprofessional service. Agent didn't solve the issue and refused to put me through to someone senior. She kept repeating thank you for your understanding and hung up. | 1 |
Ryanair | Very unprofessional staff on our early outbound flight. Miserable, unhelpful. Unfriendly. Scruffy. Said loudly "they wished they were at home".One talked to her colleague during take off and landing very loudly about her various job applications including to other airlines (virgin) giving a very poor representation of RyanAir. We were only second row, but could hear every word very clearly. I think anyone 10 rows back would have heard her clearly as the plane was silent due to early time, and aborted landing.Our landing was suddenly aborted a few hundred feet from the ground due to fog. As we suddenly re-ascended to circle for a second landing attempt, Rather than giving a sense of safety and control she proceeded to talk very loudly to her colleague about previous "emergency" situations. She mentioned A&E (!!) injuries, and told a story about a time she fell out with a pilot after locking a passenger in the toilet as he wasn't cooperating. (!!!) These are not stories you wish to hear during an aborted landing and are circling for a second landing attempt.It's Ryan Air's responsibility to have sensible, grounded, mature people looking after the plane and safety of the few hundred people on board. Myself and several other passengers were just astounded. I bit my lip, but wow.Fortunately for Ryan Air all our phones were turned off or you may have had a recording going viral.Our Return flight was delayed but staff were professional and gave a sense of authority and control which is what you expect on a plane!!! | 1 |
Ryanair | Very unprofessional! They literally stole my money by selling a parking service which was not available. DO NOT BOOK ANY CAR PARK THROUGH THE RYANAIR APP. IT'S A SCAM! | 1 |
Grupo IAG | Very unprofessional, very unhelpful staff. I have never experienced such a bad service before!My flight was at 07:55. I arrived to counter E at 06:50, after waiting for customer service representative kept ignoring me regardless of me calling him and saying I am worried I will miss my flight and that I need assistance. I have had already checked in from yesterday, I just needed passport and visa checked. He finally advised me to go to G16, at the counter, I was informed that "the manager" is saying it is too late and they can't let me in, no further assistance or help offered!!I ended up calling customer service on 03444930787, who to not a surprise, said the same thing. I told him I need to be on this flight or on the next one, he explained there are no flights available with BA. I found one online on your website and I told him about it, his reply was rude, he said "go ahead and book it"I am an NHS worker, I have never experienced such a behaviour from a big company. I continuously explained to the staff and on the phone that a family member passed away yesterday and that is why I need help and some assistance to get to Turkey today.I had to search, find and book another flight all by myself!IST airport is very far away from where my family lives in Istanbul. Not only I am arriving late, I am also paying extra for a taxi! | 1 |
Ryanair | Very unqualified, late arrivals and pricey tickets. Prices got super high, comparable to not low cost companies. Have more than 4 delays with 3 hours just waiting in the plane (departure and arrival), as they did not communicate well with the airport that passengers need busses. Lack of communication and staff instead of apologising, swifts the blame to others. | 1 |
EasyJet | Very unsatisfactory. I needed to speak to someone to find out why you have charged me £22.20 ? | 1 |
Grupo AirFrance-KLM | Very upset with KLM.I was travelling from Birmingham to Hannover via Amsterdam with KLM.Flight was delayed due to weather which I know they have no control over but affected passengers were given a document with details about how to claim overnight accommodation, transport and necessities costs. I was booked on another flight next day. I had to find my own accommodation and transport. They kept my checked bag so no toiletries or clothing for overnight or next day.I provided receipts but now they will not refund.I'm a 72 year old pensioner travelling alone and left to my own devices in a foreign airport at 10.30pm. It was very stressful.If I'd known they would not pay for what they said they would I would have had the choice to stay in the airport overnight and not incur those expenses. It's only around €126 euros but as a pensioner especially, to me that is not an insignificant amount. It's also the principle of them abandoning passengers like that and giving false information. Numerous emails to customer service resulted in a refusal to compensate due to me not providing 'cleared receipts '. I asked what that means but no reply. They also said they will not enter into further correspondence! | 1 |
EasyJet | Very useful to be able to do an online chat with someone rather than hanging on the phone. | 4 |
Vueling | Very very Bad company.I traval last time From Amsterdam to bercalone they broken mijn guiter and i didnt get Money for Dammage! | 1 |
Lufthansa | Very very bad air company. They cancel flights, don't return money, zero support for clients. It's not like it was before… the worst air company ever! | 1 |
Eurowings | Very very bad airline they have very bad service I just had to fly from London to jfk and I paid about $2800 for 3 one way tickets and when I received the email after I paid they no food and we can't carry any luggage I said ok we didn't have no luggage we had only hand carry 3 of us didn't have more the 18 kg the flight left from London to germney and we had to change flight so we bought some things from duty free shop like water soda coclates and some because we thought there is no food in flight it's 8 hours flight so each of us had duty free shop bags by the time we go for boarding they said your are over waited they because of water soda and coclates we was 2 kilo overweight we had pay 70 euro look we bought the the stuff for 45 euro we had to 70 euro for wait isn't that same lot other things be care full this my first time experience never in my life I will fly with with Eurowing air | 1 |
Turkish Airlines | Very very bad costumer Service ADANA 3PM TO 11 PM Who is work There for Nasty SUPERVISOR and worker there Icant not recommend anyone chosen diffrent airline never use again Turkish airline do samething those people threat costumer behind to airport office who work there supervisor and other worker please do samething even l have video how nasty they call police and make delete video for therating way if have at ZERO worst then zero costumer service | 1 |
Turkish Airlines | Very very bad customer service! It's a disgrace really. Over 6 hours of delay and we had to move to a different airport in Turkey. No compensation for your flight whatsover for this huge delay! All you get is a coupon for McDonalds where you are not allowed to choose a normal meal as it doesn't cover it!!TIP TO EVERYONE: don't book with this airline if you are from Europe as you don't get any compensation whatsover!SHAME ON YOU | 1 |
Grupo AirFrance-KLM | Very very bad experience with airfrance flight and Tripbeam. Don't go with them flight got cancelled we don't have any information, when my parents reach airport after 5 hours journey from home town no flight no info have suffered lot and back to home. The journey booked from India to USA because of this I lost another 4000$ . Please don't go with these guys | 1 |
Ryanair | Very very bad experience with this airline, if you can call it that, we paid 110 euros for the ticket because we didn't check in on time through the app, where it doesn't say anywhere that you have to check in at least 2 hours before the flight, and we paid for it and we would never return home and have to pay another 150 euros because our suitcases are 3 cm wider than they should be and those same suitcases when we were traveling to Malta from Zagreb normally went with us in the cabin but when we were returning we couldn't and it was the same plane, and it was still 2 hours late but come on, that's okay. Basically the worst airline for travel so the return tickets cost us 600 euros instead of 300 euros | 1 |
Lufthansa | Very very bad flying experienceTeam Lufthansa as it was my first time with Lufthansa Mumbai to Frankfurt 13/10/23 | 1 |
Pegasus Airlines | Very very bad service and company !!!! always late !!! but if 1 late you miss another fly !!! | 1 |
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