Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
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Wizz Air | Wizzair is now charging a "system surcharge" to all bookings of certain customers. They pretend it's related to add blockers that makes it look like the bookings are requested by bots. THIS IS NOT THE CASE.This is actually profiling, badly done : they systematically overcharge customers when they use their personal profile, even in the app.What on Earth is this company thinking implementing something like this?! This is both incompetence and dishonesty at the same time. | 1 |
Wizz Air | Wizzair is the crappiest company I have dealt with. They cancelled a flight for us in January that was supposed to be in July. They refuse to refund our bank account and didn't even send an email notifying us that the flight was canceled. Complete morons. | 1 |
Wizz Air | Wizzair is very low quality airline. The seats are like made of stone and it's very difficult to withstand a 5 hours flight. 0 stars. | 1 |
Wizz Air | Wizzair makes up there own standards.Wizzair had a cut off time for online check in for 3 hours despite the industry standard by other low cost carriers being 2 hours. I had booked via a third party (booking.com) and was forced by wizzair to pay a large fee at the airport increasing my total cost by 50%.Very dishonest and I hadn't flown with them for nearly 20 trips. Will try to avoid them at all costs. | 1 |
Wizz Air | Wizzair overbooked my flight and whilst I paid full price, I was made to stand at check in for 90 mins for a standby ticket and no guarantee of a seat. This was absolutely disgraceful.I was before everyone else and was told to stand aside as everyone else had priority. I paid full price of the ticket and was not given any refund or another flight ticket. I had a connecting flight that was another £400 and was not able to make it to Turkey on time. A total of £600+ wasted because of Wizz air incompetency. Staff were not helpful at all. Disgusting customer service. This was my first time booking with wizz air ans will be the last. Disgusting behaviour from staff and the company. Avoid this at all cost.Confirmation number - KGZNGP | 1 |
Wizz Air | Wizzair scam you to pay for checkin!I tried to check in online for my flight, but the website/app wasn't working and said "online checkin not available for this flight" so we made sure to be at the airport early to check in there.Well guess what, Wizzair ripped us off, and charged us £45 each to check in- for a group of 5, that was £225- despite their website not allowing us to check in online! Absolute ripoff and I believe they are not allowing their online checkin to work so that they can make heaps of money off unsuspecting passengers.You can be sure I will never fly with this sham airline again! | 1 |
Wizz Air | Wizzair scammed me by charging me the wrong amount for a flight. They've sent me an invoice for 53.99 and charged my card 76.33.I spoke to their customer service asking for an invoice for the 76.33 - not even arguing with the amount. I just needed it for my expenses. I was rudely refused any kind of explanation or paperwork, I was refused to speak to a supervisor and was told nothing can be done.Now I'm stuck paying for a work flight out of pocket because Wizz air are too lazy to get their automated emails right and all for a flight which was also 3 hours late! | 1 |
Wizz Air | Wizzair sells add-ons, but does not guarantee that the service will be offered at all. There is no refund.This means, for example, that priority boarding is sold, but the passenger is not guaranteed that it will take place at all. The money is better invested in sports betting.The seats on the plane are worse than those in the Berlin underground and could be straight out of the citizen's office. | 1 |
Wizz Air | Wizzair: Absolutely Disastrous ExperienceI recently had the unfortunate experience of flying with Wizzair, and I must say it was nothing short of a nightmare. My grievances primarily revolve around the airline's blatant disregard for punctuality and their unscrupulous tactics to avoid compensating passengers for delays.Firstly, our flight was delayed by a whopping 3 hours. While delays are an inevitable part of air travel, what was truly infuriating was Wizzair's attempt to downplay the situation. The airline conveniently claimed the delay was only 2 hours and 53 minutes, a mere seven minutes short of the threshold for compensation. This blatant manipulation of numbers to escape financial responsibility is not only dishonest but also a clear violation of trust.To add insult to injury, on another flight, I shelled out an additional 30 pounds per person to secure specific seats for my party. Little did I know that this investment would turn out to be a complete waste. The crew, apparently unable to manage their own seating arrangements, forced us to relocate to less desirable seats in the middle of the plane. It was utterly frustrating to realize that the airline prioritized its staff's comfort over the convenience of paying passengers.Wizzair's lack of accountability and customer service is deplorable. The combination of lengthy delays and the arbitrary rearrangement of passengers after they had paid for specific seats is simply unacceptable. As a frequent traveler, I have never encountered such a disregard for customer satisfaction. I strongly advise anyone considering Wizzair for their travels to think twice and opt for an airline that values its customers and operates with transparency and integrity. | 1 |
Norwegian | Woeful does not even cover it adequately. 1710 departure time with Norwegian was postponed until 1945 early on the day of departure but was still told to check in as normal due to the fact it might be brought forward. Tried to establish what the issue was and had three different reasons from various people at Norwegian. Three further delays and did not depart LGW for JFK until gone midnight. No uniformed staff at LGW, just a hapless handling agent who was calling the same customer number as the passengers. Extremely obnoxious and robotic call centre staff who were totally uninterested in their affected passengers and at one stage just put the phone down. | 1 |
Ryanair | Woefully inept company with no compassion, common sense or customer service of any thought. This is my last flight with them. Will pay double the fayres in future just to avoid | 1 |
Grupo IAG | Woke up this morning to collect my clients to take to Heathrow however the flight to Austin was cancelled yesterday but my clients didn't know until 5 this morning so I'm £150 down typical of BA next time someone tries to book a car to take them to Heathrow il refuse I hope every other cab company do the same passengers and customers will refuse to accept bookings if they fly BA | 1 |
Vueling | Woke up today with a cancelled flight, got the news in the middle of the night. Apparently for meteorological reasons.. total lie, the weather is perfect in both locations (Bari to Paris)Their alternative solution is to put us on a flight the next day from Rome!! Do we walk to Rome?! This is simply the worst, the guy at the counter in Bari was rude and screamed at us that the only thing they could do was to put us on a 6 hour bus to Rome to then let us take a plane the next day.. or to buy ourselves a new flight on a different airline but on the day itself of course everything is sold out.I will never fly Vueling again and don't recommend anyone to either because the minute your flight is cancelled, you're left alone. | 1 |
EasyJet | Woman in front of me had paid to put luggage in hold, and was charged £48 because her bag was 2 cm too thick.The guy in the left queue was overzealous fining half of the passengers while the woman in the other queue was a lot more lenient and friendly. The whole scam is clearly a lottery, one has to wonder how bonuses paid to Easyjet employee drive such opposite attitudes. | 1 |
Ryanair | Won't be using Ryanair again. My partner and I were flying from Stansted to Dublin and back again. We got over fine but on the way home we're told our bags were not allowed on the plane unless we paid an extra 20 euro each. We were then told by a member of staff "the only thing Ryanair gives for free is the oxygen we breath on board" | 1 |
Turkish Airlines | Won't even answer the phone..... When I tried to ring, I got an automated message: 'Due to a high volume of calls, we cannot connect you to a call centre'Thank God I found this out *before* I booked my semi-flexible ticket. Obviously if they can't even be bothered to answer calls then it won't be possible to change my ticket will it?Also judging by the other reviews on here, they clearly won't be much use anyway. Thanks guys, for helping me save money!! | 1 |
Ryanair | Won't even give a refund or flight change to a passenger suffering an illness that leaves them 'extremely clinically vulnerable' to Covid-19. | 1 |
Lufthansa | Won't give me back my luggage. Horrific | 1 |
Lufthansa | Won't refund me for lost baggage. Stay away. Crooks! | 1 |
EasyJet | Won't refund my flights when illegal to fly | 1 |
EasyJet | Won't travel with easyjet anymore, always late never accountable, the price was triple of the initial booking with additional costs like taxi, hotels, trains as a consequence. I am going to stick to transavia from now on when travelling between Edinburgh and Paris. | 1 |
Ryanair | Won't travel with this company again. In three different occasions have been let down. Poor service, rude staff. | 1 |
EasyJet | Wonderful Support! | 5 |
Jet2.com | Wonderful airline staff & air hostesses. Prompt departure & arrival at destination. Helpful information from thr pilot. | 5 |
EasyJet | Wonderful assistance. Thank you | 5 |
Norwegian | Wonderful customer service and excellent managing of this coronavirus huge crisis. I hope you are going to endure as company because you deserve it. The best flight company I have ever flight with.I look forward to be on board again. | 5 |
EasyJet | Wonderful experience 10 out of 10 very helpful staff | 5 |
Jet2.com | Wonderful experience and I recommend Jet2. | 5 |
EasyJet | Wonderful experience, great customer service. | 5 |
Jet2.com | Wonderful flight | 5 |
Jet2.com | Wonderful flight as always. The crew were friendly and helpful. I had assistance at both airports and jet 2 staff amazing. On arriving back at Manchester our assistance was there ready for us. | 5 |
Jet2.com | Wonderful flight to and from Maderia | 5 |
Jet2.com | Wonderful flight, cabin crew excellent as always. Will definitely book again with Jet2. | 5 |
Grupo AirFrance-KLM | Wonderful flight. Extremely professional crew and delicious food. I didn't love the seat and found it a bit narrow compared to others, but didn't detract from the experience. Would recommend. | 8 |
Jet2.com | Wonderful flights on time, even left early and we arrived well within schedule. Very smooth flying and staff , captain etc all first class as always. | 5 |
Jet2.com | Wonderful flights with Jet2. Very happy with service. Great boarding, great luggage allowance on cabin as well as check in luggage. Nice plane.. very happy | 5 |
Grupo AirFrance-KLM | Wonderful flights, flying like in the good old days. Good food, open bar, friendly FAs, good IFE with lots of good films/music, even on short European flights you get a snack and an open bar. They even let me check my bag for free both ways. Fantastic. | 10 |
Jet2.com | Wonderful informative staff, flight on time but I'm still waiting for Jet2 to reply to my complaint from 11 months ago !!!! | 5 |
Norwegian | Wonderful news.Save much time. | 5 |
Jet2.com | Wonderful professional, friendly staff. Everything ran smoothly. Flight, cleanliness excellent. Notifications wonderful. | 5 |
Jet2.com | Wonderful service from start to finish. Left on time. Breakfast served as soon as we had taken off. Captain and First Officer were very communicative and kept us informed throughout our flight. | 5 |
EasyJet | Wonderful special assistance at Luton airport . Caring considerate staff who are really helpful . | 4 |
Jet2.com | Wonderful staff and efficient service. If I can afford it, I'll always try to fly with Jet2 | 5 |
Jet2.com | Wonderful staff on board, so pleasant.What a difference to other airlines, wish I could fly with you all the time. | 5 |
Jet2.com | Wonderful staff very welcoming , great flight | 5 |
Jet2.com | Wonderful staff, excellent seats. | 5 |
Jet2.com | Wonderful staff, great service and a lovely comfortable flight. We will definitely use Jet2 again! | 5 |
EasyJet | Wonderful support from Ashraf, helping me book a seat for a guitar ! | 5 |
Iberia | Wonderful surprise! I arrived in Madrid from London with a connection time of 65 minutes but went through the security with no hassles and everything was clearly signed at the Madrid airport with many flight information boards. Boarded easily and settled down into 2A right next to the window but a squeeze to actually get into the seat because of the herringbone conformation. A good seat with a 6 ft bed and soft pillow and blanket . Warm welcome from the all female flight crew in Spanish and English and then some bubbly and a delicious lunch very healthy food and not too heavy and decent Spanish wines. We left on time and arrived almost on time in Santo Domingo. I read much of the way. The seat had many little spots to put things. Delicious afternoon tea before landing and I was very impressed. | 9 |
EasyJet | Wonderful to get my problem solvedGreat relief | 5 |
Jet2.com | Wonderful welcoming friendly staff. Also the Captain was very informative with a relaxed manner.Thank you. | 5 |
Jet2.com | Wonderful! What a pleasure! The disability assistance was well run, respectful staff and happy staff! Cabin staff were attentive and kind. All in all, a great first experience with Jet2! I will be back! | 5 |
Jet2.com | Wonderful, efficient company. Fast, no nonsense check-ins, as usual, with delightful staff at every stage of the journey, nothing is ever too much trouble.Pilot one of the most pleasant and informative I've ever had and the landing was one of the smoothest I've ever experienced. | 5 |
Jet2.com | Wonderful, professional but caring attitude of staff and crew. | 5 |
EasyJet | Wonderful, quick service!! Thank you so much :) | 5 |
EasyJet | Wonderfully friendly assistance, very helpful and very polite. | 5 |
EasyJet | Wonga was extremely helpful and sorted out my flight changes immediately | 5 |
EasyJet | Wont answer emails | 1 |
Ryanair | Wont cancel flights to quarantine countries and then charge you over £1000 to change the datesTerrible companyPRAYING THAT THEY GO OUT OF BUSINESS | 1 |
Ryanair | Wont fly them ever again If I can avoid it at ANY EXPENSE. After three gate changes over 2 hours- flight got delayed by over 6 hours! Rerouted to another destination- had to pay for taxi to get from alternate airport to home. No sorry- no compensation for additional costs. Their rules state you only get compensated if the rerouted flight is delayed by more than 2 hours! If I had stayed with the original delayed flight to the right destination- I may have received appropriate compensation! To change a mid-afternoon flight to a midnight flight and accept travellers to accept that!! | 1 |
Ryanair | Wont let you cancel a flight even when it's been less than a few minutes since you've booked. Just ridiculous and so much money down the drain | 1 |
Grupo AirFrance-KLM | Wont refund passengers for cancelled flights despite EU laws | 1 |
Ryanair | Wont refund rescheduled flight despite terms clearly stating they should.Made my flight depart earlier than it did when i booked it, couldnt make it due to connections i had Taken and decided to Book a different flight.Requested a refund months before flight and was told it counted as a delay (despite the flight leaving earlier) and that they therefore had to change it by at least 5 hours , which is in contradiction to their help site and terms and conditions.Their customer service failed to highlight the specific term of the terms and conditions which reffered to schedule changes as being classed as delays and failed to explain how a delay/cancellation is the same as a flight being moved forward.Actual scum of the earth, luckily i contacted my bank to get a chargeback | 1 |
Ryanair | Woooooow! Ryanair hahaha I came here to do the worst review possible after my experience with you, but I see you already have that covered! Lol! What a joke of a Airline! All these bad reviews and your trying to charge people more instead of fixing your cheating, unorganised, bad experience customer service. No shame! I and everyone I know will not use Ryanair again ever. | 1 |
Ryanair | Word of advice to Ryanair...why not just market the regular 7.25pm flights Thurs/Fridays from Manchester to Copenhagen as 8pm take offs?Out of the last 6 flights taken 2 were on time the rest up to an hour late. Give people a chance to at least make their follow on connections and be honest that you cannot meet the turnaround times you set | 1 |
Ryanair | Words can't describe how bad customer service at Ryanair is. I only give 1 star as you can't choose zero! My original flight was cancelled due to the pandemic, I accepted a voucher in order to help Ryanair. I had made the booking on behalf of my parents and paid on my credit card. I later found that this meant the voucher could only be used in their name. The rebooked flight was also cancelled and this time I requested a cash refund. Unfortunately, the card I had paid with was no longer valid so I requested either a cheque or bank transfer. This was ignored and they claimed the refund was made to the old card. My bank found no evidence of this and asked for a confirmation number from Ryanair. To date, Ryanair have not provided this evidence, and instead want evidence from me that I didn't receive the money! Wondering if I'll ever recover the sum of £380! | 1 |
EasyJet | Words can't describe the lack of any sense of customer service I had at the gate last time I took Easyjet from Geneva. Once on the plane, I was again treated like a valued client they want to encourage to fly with them in the future but for the expressionless-couldn't-care-less-rules-is-rules-and-if-you-don't-pay-you-won't-be-getting-on-the-plane-since-we-hold-all-the-power-so-pay-up-and-put-up-with-it-ground-crew it was all about screwing more money out of me for a genuine mistake I had made (paid for a hold bag when I thought I had paid for a carry on). So despite the fact I had nothing in the hold which they could see, I had to pay not the difference but the whole penalty fee at the gate. So farewell Easyjet. If I needed any encouragement to fly less you gave it and what flights I do have to take I now book with BA and Swiss who aren't perfect but do allow a sensible amount of carry on. You gave poor customer service at the ground crew level once too many times. Pity. | 1 |
Turkish Airlines | Words can't explain the pain they give you. Despite having all of the requisite documents, I wasn't allowed to board as there was some technical issue in there system therefore they were unable to see my "ok to board" status. No refunds. 1000 SGD wasted. Can't do anything. Their customer service sucks. | 1 |
EasyJet | Words cannot describe how I feel about EasyJet having spent 6 hours this morning trying to avail myself of their online "offer" to "manage my booking" and reschedule a fight to Tenerife from Gatwick to September 2021 on their new release of flights.The Website times out constantly and is not fit for purpose. It constantly offers inexplicable and conflicting messagesThey have one of the most effective CUSTOMER AVOIDANCE SYSTEMS (aka Call Centre) I have ever come across - and I've run some efficient call centres myself prior to retirement.I am determined that this disgraceful company will not deprive me and my wife of nearly £700 spent on return flights for this September but once I have succeeded in changing these - and I will even if it costs me money for legal action - I will never ever use them again. If they are the only option to go where we want to go we won't go or will find a circuitous route with a descent airline who care about their customers which this shower post-Stelios clearly do not. | 1 |
Ryanair | Words cannot describe how awful this so called 'airline' is .. the stress travelling with them is far not worth the the money saved .. go with anybody else.. | 1 |
Ryanair | Words escape me on how poor their service is - I'd rather walk. | 1 |
Grupo IAG | Words fail to describe this last awful flight - baby across the aisle crying for most of the flight and although horrible to go without any rest for the long flight LHR/SFO, it's understandable for a baby to cry nonstop - but the crew yakking loudly in the galley even after a polite notification that their conversation could be heard in the cabin - that made the flight unbearable for any rest or sleep (always difficult anyway westbound). The food was so bad that most turned down whatever the nasty offering was on the 2nd service. What happened to the really nice tea and scones? I've said this before after suffering through the BA concept of customer service (i.e. don't do anything to help the passenger if it involves any extra work) - this time i swear i mean it - never again on BA please! The lounge was so packed even a single traveler had a hard time finding a seat - poor BA is on the skids downhill. | 2 |
Vueling | Worked well and easy. Nice staff and strong digital app made the journey a good experience for the whole family (traveling with smaller kids). | 5 |
Grupo AirFrance-KLM | Working as an expat in Malaysia, KLM offers the most convenient flight route between Kuala Lumpur and Stavanger, Norway via Amsterdam. Booking flight tickets is an easy and straight forward matter, the same can not be told when it comes to selecting seating for the flights. I am a frequent traveler and a father of four wonderful children. I have been travelling with infant numerous times between Europe and South America (KLM, Brasil) and between Europe and Asia (Scandinavian Airlines, Thai Airways, Lufthansa), and it has never been a problem getting an infant bassinet - until now. When purchasing the tickets, I always follow up by talking with a real human to ensure my request for an infant bassinet is registered in the booking. I then repeat the request upon check-in as soon as it opens (typically a day before departure, depending on destination). KLM has not delivered on our 3 last intercontinental flights, leaving us with an infant on our laps for 14 hour flights. All the while, we can see the seats where infant bassinets can be utilized are occupied with passengers not travelling with infants. Children grow quickly, and I doubt we will have more children. As such, this is a temporary problem for us. Regardless, I think it is really poor service level by KLM not to make an effort to facilitate infant bassinet requests better than what they have demonstrated on our last 3 intercontinental flights. | 2 |
EasyJet | Working often abroad, I have been using Easyjet so far from time to time, in general with mostly positive experiences.Due to CORONA a bigger package of holiday and flights has to be cancelled (AIDA CRUISE, RYANAIR, TURKISH AIRLINE; EASYJET and Air EUROPA).Easyjet was more or less the only fair company within that CORONA time with acceptable communication and paid after 2 months the full amount of flight tickets back! | 4 |
SAS | Working with Scandinavian (SAS) has been one headache after another. There was a pilot strike. Instead of offering a refund they rebooked me on a different flight that took me to Copenhagen but it was too late to make my connecting flight to my actual destination, Athens. I tried for days to contact them to get a refund. I did go, but bought a much more expensive ticket from another airline. When I returned from my trip, i was able to reach them on August 7. They said it would take 8-10 weeks to process the refund. I waited over 8 weeks and called back. Today (Oct5) they told me my request had been cancelled. When I asked why, they simply said they had no control over that, as if it was an act of God. It's hard to imagine their customer service being any worse than this. | 1 |
Ryanair | Working with dictator lukashenko, 1 independent journalist will face death penalty | 1 |
Jet2.com | Works for us. | 5 |
Jet2.com | World class service from a world class airline.Well done and see you again soon ðŸ‘🼠😎 | 5 |
Pegasus Airlines | World worst airline ( don't travel with them )I booked ticket for a friend paid £513.80I did mistake in booking about his nameMy friend for 3 namesHis first name is Muhammad AmirI did mistake I put Muhammad as first name and Amir last nameAnd missed his last nameDate of birth was right in bookingI realised when I set ticket to my friend and he showed me this mistake 10Days was remaining flyAirline denied to correct nameAnd denying to give refund as wellOur all money seems to be wastedThat's absolutely disgustingAnd are thief | 1 |
EasyJet | World`s worse airline. Avoid if you can.Very bad experience from LGW to Milan and Milan to LGW.Gatwick airport EasyJet staff is very rude , unhelpful. They do not care about customers. They messed up our flight, delayed and then deined us for boarding. Kept changing time and gates . 2 flights same time same distination. Complete nightmare. Very rude unprofessinal ground staff. Useless . I wish if i could give Zero Star. My family was panic and as we booked the hotel already. We need to take taxi to Mancheter airport from Gatwick to book another flight and to to itlay . Very sad that managment do not car about customers. | 1 |
Grupo IAG | Worlds favourite airline 😆Rude ground staff, premier prices for a Sunday league service. Save your money and go with a budget airline instead. | 1 |
Ryanair | Worlds worst airline, literally cannot even blame their employees, its the ridiculous policies placed on the employees that make every part of the flying experience terrible. They fine their own employees if they dont close the boarding on time.. and no wiggle room if there are 50 people still waiting to check-in. Spend the extra 50 GBP and go with a reputable company and re-enjoy the flying experience | 1 |
Ryanair | Worning about car rental,If your card is a DEbit card Not a credit card, you will never get your car, and you will not get a refund. Tryed to daye, standing in airport at avis car rental, and the told me all my visa and mastercard is debit card. so i can never get the car, No help from Ryan air, the will take full payment and do not car about i cant get the card. | 1 |
Turkish Airlines | Worse Airline Ever. Never plan on flying with them again. Appalling Customer Services. They frequently change flights to the most inconvenient times at late notice. On a recent trip they delayed my return flight and therefore ended up missing my connecting flight in Istanbul, meaning I got back to my destination approx 7/8 hrs late.Most useless Customer Services who couldn't tell me what alternative flight arrangements they had made for me. When I got to Istanbul Airport there was a huge line of people waiting to complain at their Customer Service desks.When I emailed them my complaint and to claim compensation they just replied weeks later telling me that they were at fault however were under no legal obligation to pay me anything ( Basically because they are a non EU Airline).I have lots of family and friends who were seriously considering booking flights with Turkish Airlines however they have now changed their minds after I mentioned my experience and advised against flying with them. I will continue advising everyone not to fly with them as their Customer Services is appalling / dreadful and they show no care whatsoever. If they want to compete with the likes of Emirates etc they've got a long way to go.Avoid at all costs!!!! Don't be fooled by their slightly cheaper fares they sometimes appear to offer. You'll suffer with last minute delays / cancellations etc most likely. | 1 |
Ryanair | Worse Customer Service ever.Spent 7hours of my life for something that could be solved in under 3minutes. | 1 |
Turkish Airlines | Worse Experience, I have been trying to get my refund of over 500 pounds all to no avail, I have called and sent an email no response, I have called the agency no response, avoid this airline, all I need is my money | 1 |
Ryanair | Worse air company ever!!! From their policies to their staff rudness, to the airports aka bus stations they operate, to their planes and seats... there's nothing good to say about this BS company!! Disgusting | 1 |
Lufthansa | Worse airline I have used. Cancelled my flight 3times in one day, rebooked me for the next day without any discussion whatsoever only for me to turn up at the airport the next morning and be told I couldn't travel on the flight neither.The reason being that the covid test I did before my original flight the day befere isn't valid anymore because of the cancellation. So why did you rebook the flight?No time given to redo test before the next flight. To say am disgusted is an understatement. Now my poor injured sister is going to be on her own when her 5yr old child is taken off a life support. And all your customer service personnel could say was to apply for compensation...... To do what????? To reverse time?And he wanted me to pay a difference because my flight had been rebooked by airport staff and not them. Do you have any shame? | 1 |
Wizz Air | Worse airline I've ever come across. I've used them 3 times and my flight was delayed each and every time. I had paid arranged plans based on my arrival time and they all went to waste cause of this mistake of an airline, if you're a serious person. Do everything you can not to associate or patronize this unorganized company | 1 |
Turkish Airlines | Worse airline I've ever had to deal with. Poor communication. Food terrible. Ended up missing a connecting flight due to early gate closer with no help to call the passenger even though the boarding pass was received and they had our contactable numbers. Only good thing was the suitcases were not loaded but terrible customer service with no compassion. Seems more like a money making business instead of customers satisfaction. Will never use again | 1 |
Turkish Airlines | Worse airline I've ever had to deal with. Poor communication. Food terrible. Ended up missing a connecting flight due to early gate closer with no help to call the passenger even though the boarding pass was received and they had our contactable numbers. Only good thing was the suitcases were not loaded but terrible customer service with no compassion. Seems more like a money making business instead of customers satisfaction. Will never use againSee more | 1 |
Ryanair | Worse airline around will never use them again , if travel with friends or family they will never seat you together no matter how many people unless you pay pay pay, even make you print off your boarding cards when on holiday unless you pay again even hand luggage is charged,no other airline does this, always rowdey people and stewards do nothing, don't be surprised if they for life vests, use JET 2 instead a lot better | 1 |
Grupo AirFrance-KLM | Worse airline at all considering that I am flying very often for my company. I will advise to remove Air France to our chooses in the future. Performance are ridiculous! | 1 |
EasyJet | Worse airline ever usedPamela at the chat service is disconnecting in middle of a chat - and unwilling to assist to rebook a flight cancelled by Easy Cancel (jet) | 1 |
EasyJet | Worse airline ever! Very rude staff! we were speedy boarding but that took ages waiting for them to come, then boarding staff woman refused to board me saying that the easyjet airline policy doesn't support transit visa! I told her I'm going home country in my ticket, why would I need a transit visa!!! I took flight with a stop in France last June for holiday with air France and no one asked me for that in both ways!Worse customer service. We had to wait until she finish to understand, then she made us feel guilty saying "it's yr fault" no sorry no respect of customer at all ! She Mades it even worse situation after getting shocked at early morning around 5am. We went after to meet their Manager but he refused to show up and talk to us abt what just happened! Never Ever I will flight again with rubbish service!! soon they will go bankrupt. No doubt!! | 1 |
EasyJet | Worse airline ever!! Absolute scammers!.. charged £300 for a cabin bags and it says you are allowed them when you book! Iv travelled all over Europe this year and never been charged, only with easyJet they find away to scam you!! | 1 |
Grupo IAG | Worse airline ever!!!!! They are racist and don't even offer water for an 8 hour flight! They also changed my flight without consulting. They also wouldn't let me use the bathroom closest to me. This was the worse experience ever!! | 1 |
Ryanair | Worse airline ever, bad experience due to the reason of the trip. Do not recommend | 1 |
Grupo IAG | Worse airline ever, constantly delayed and unreasonably expensive. Horrid customer service. They don't even know the difference between gluten free and vegan. They just respond with same old rubbish pre written apology letter if you contact them. Arrogance beyond belief with 3 times more expensive than other big airlines. | 1 |
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