Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
|---|---|---|
Wizz Air | Worst airline ever smallest seats and Baggage Nazi ls at the Gate checking all luggage | 1 |
Turkish Airlines | Worst airline ever stay awayAny problems don't call customer service or get ready to be abused they say they can't hear you be extremely rude they evan said they will never say sorry thats customer service the worstFlight time was reshucheled increased stay stop over at airport payed to have less stop over customer service said we don't say sorry either cancel or confirmThe customer service is so rude you won't belive it its like paying to be abused stay awayMrs nosheen ahmed | 1 |
Wizz Air | Worst airline ever taken in Europe (AirAsia is my worst in the world). Delayed flights both ways, unfriendly staff and even made us go through passport control for a schengen flight (probably not their decision but still made the experience worst). I wish i could give negative stars | 1 |
EasyJet | Worst airline ever the way easyJet treat there customers is disgusting every time I fly with easyJet I regret it. I measured my cabin bag at home and it as within the guidelines on the easyJet website, then they charge me 60 euros to check it in when the flight is half empty , I don't believe the bag checking thing at the gate is accurate and other people have told me the same ,but what's worse is the humiliating way they treat people,,, it's just shocking also so what if a customer bag is 1cm bigger what's wrong with just being a bit more laid back about this 👎ðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ»ðŸ‘ŽðŸ» | 1 |
Ryanair | Worst airline ever there is no customer service, their sites are laggy and not right.They do not provide enough information for what you are facing on the airport, they are so unreliable. It is not worth saving £20 just fly with this crap airline.I highly recommend jet2 | 1 |
Pegasus Airlines | Worst airline ever they make delight for 3 hours they don't inform us and we have other fly we missed they made us lost more then 10000$ when we asked them just for a phone for our fly because we have time for one hour befor boarding they refused, worst people, worst fly worst company 👎👎👎👎👎👎👎 if there is minus zero they will deserve it 👎👎👎👎👎👎👎👎 | 1 |
Ryanair | Worst airline ever travelled with ! …. never againConstantly subjected to sales pitches the whole flightEverything is a paid for extraOvercharged me for priority boarding, yet to get a refundNo customer service at allNo response to complaint emailNo telephone contacts to be able to speak to someoneWeb chat facility is just a joke | 1 |
Ryanair | Worst airline ever with most rude staff in Oslo airport tonight. Our mini suitcase was within the measurement requirements, yet they wanted us to pay otherwise we were not allowed to board. Have traveled with them with the same suitcase before and no issues, while this time we got one arrogant Ryanair employee who didn't even comply with its own case specifications..and since we tried to make him understand or measure the suitcase - he decided we were rude to him and denied us boarding (we used calm tone and we're respectful).Either Ryanair doesn't pay its employees enough so they are tired/annoyed which affects customer services or they have hired a bunch of completely useless, rude and obnoxious narcissists who crave power and control. Never gonna fly with them again. | 1 |
Lufthansa | Worst airline ever with the rudest flight attendants.Yesterday we had our flight from Frankfurt to Heathrow (LH 0904) and a long hair, middle aged flight attendant was the rudest and most unfriendly attendant I have ever seen. I hope Lufthansa sees these reviews and tries to improve their service and flight attendants. Worst flight experience ever. Never going to fly with Lufthansa again!!!! | 1 |
Grupo AirFrance-KLM | Worst airline ever! Beware ,do not book through them.Even if it is few hundred dollars more pls book through another airlines because KLM will cancel ,delay your flight and give you no kind of compensation! We spent 17 hrs in total in two airports,waisted precious time during an international travel from Houston to Bangalore,India.They do not have enough planes in the air I believe, hence the wait for ur connection flight takes hours and hours if you miss it and if they try to put u through another airlines you are put with an already packed airlines with whatever seats they got . We missed our connection due to their own plane that took off 2 hrs late.When contacted they said they are unable to do any kind of compensation due to some 'European Union 'BS.Horrible,please avoid at all cost.This was our first and will be our LAST travel with KLM/Air France!!. | 1 |
Ryanair | Worst airline ever! Booked a flight in Feb-20 for June-20 for 2p to Dublin for the Football games. Cancelled by Ryanair in May-20 and have since then been trying through all channels avaiable to get a refund. Only got 2000 of 6000sek after 2,5years… | 1 |
Grupo AirFrance-KLM | Worst airline ever! Booked with Virgin Atlantic because we always travel with them but found out we were traveling with Klm since they were partners. Anyway, our flights were delayed by 40 min. We missed out connecting flight and were booked to another KLM flight with only 38 min to transfer. Had us running in Atlanta like nutters with a little child! Not impressed at all. Then they gave us the back seats of the plane, squeezed and packed like sardines! That's not all, food was unpalatable, cabin freezing cold had to ask for extra blankets, the screen seats and windows were dirty so we had to sanitize before take off. I mean.....talk about the worst flight experience we have ever had! Then of course when we landed our luggages did not arrive. We have been at the airport service desk for 2 hours with a crying baby! You can't make this up. Never again with KLM. | 1 |
EasyJet | Worst airline ever! Cabin manager on flight ezy6440 was rudest most unhelpful most surly steward I have ever had the displeasure of dealing with. A simple question about their lost property process (which by the way is completely unfit for purpose) and I was met with disdain. This airline clearly could not care less about their customers by the fact that there are zero responses on this website. Their chat function is also completely pointless as the agents are unable to help with anything. Won't be flying with them again | 1 |
Wizz Air | Worst airline ever! I don't want to waste your time by explaining the whole story because I know it won't change anything. It's just their way. A disgraceful airline that does not care about customer satisfaction. Wait! What satisfaction? They don't even consider customers as humans. Scammers! STAY AWAY FROM THESE THIEVES PLEASE! | 1 |
Ryanair | Worst airline ever! I have said before I would never use them again after numerous disappointment one included loss of my luggage but even worse no compensation! Customer service here is appalling | 1 |
Vueling | Worst airline ever! My flight got canceled. Impossible to get a refund for this and to speak to someone in person. | 1 |
Wizz Air | Worst airline ever! Never ever again! They charge £45 for checking you in and £110 for an extra dropoff bag. That's a scam. I will rather pay more for my flight and don't have these absolutely customer-unfriendly experiences | 1 |
Ryanair | Worst airline ever! On 9th of December I was left sitting on a plane for over 5 hours before the flight was cancelled.We were offered no support from the staff what so ever, not even as much as a cup of tea. Very poor service.They are not refusing to compensate us as they are putting it down to bad weather yet all the other airlines were able to run! | 1 |
Grupo AirFrance-KLM | Worst airline ever! Our flight was canceled so we lost our connection. We had to wait 4h for the next one which was delayed again for another 3h. After waiting 8h we finally moved on but of course lost the last connection flight of the day and had to stay over night. The communication was all the time ,,you will get ALL information via e-mail'' which was not true at all. The next day the flight was delayed AGAIN and of course because we are waiting for people who are joining as a connection flight, what? None of the connection flights waited for us. Then they took my hand baggage even when I begged them that I needed to head of immediately after landing as I am arriving almost 24h later. They said they can't do anything. The plane has soooo much space left. It's rediculous. I am sorry but this is the WORST FLIGHT EXPERIENCE OF MY LIFE. Never ever again! | 1 |
Air Europa | Worst airline ever! Still no covid refund after 2 years (1200 euros!). Customer service is ridiculous. You have to wait for an hour on the phone and then nobody can answer your question and they just hang up on you. Do not trust them. | 1 |
Wizz Air | Worst airline ever! They cancelled my Luton to Larnaca flight in November 2018 without advising me, and when I called them the rep was rude and hung up on me. I had to complain via their website three times before they replied. When I got my refund they withheld £30. Do not use this airline or join their discount club as it's a marketing ploy and you will lose the fee if they cancel your flight. Awful customer service. | 1 |
Grupo AirFrance-KLM | Worst airline ever! They directly harass passengers to buy more expensive tickets by canceling key flights on the trips. The customerservice is nonexistent. I spent literally 3 hours last night talking to a guy whom barely spoke English - and the solution was: pay 5 times the originally price and extended out route to 14 hours - a route that should take no more than 3 hours. No help in the airport, online nowhere.Don't fly KLM, just don't.Remember your right and claim everything! | 1 |
Wizz Air | Worst airline ever! This company simply receives money for tickets and cancels flights. My flight was first delayed and then completely cancelled. Of course, this situation occurs in many airlines, but these have been cancelling flights for more than a week in a row. My brother flew with his family the day after me and they had the same situation. First, their flight was delayed for 3 hours, then canceled altogether. Moreover, the evening flight was canceled, and my brother was flying with his little son. It's really terrible, especially when the flight is canceled and you're staying at the airport with the kids. The company absolutely does not provide compensation and solutions to the problem. I sincerely regret that I contacted this particular airline. Therefore, if you save your time, money and health, it is better not to contact this company. | 1 |
Wizz Air | Worst airline ever! This is the only airline I have encountered that is actively trying to bring discomfort to its passengers. Not even Ryanair is so greedy that they not only on purpose don't put companions next to each other with "random" seat assignment but it is so not random that they block the seats around you (even though they are free) so that you can only sit next to each other if you buy seats for both (changing one is never enough). In addition, they are actively searching for people who's bag might be slightly to large and force them to by "priority luggage" on the spot. Be aware that this airline does not just strictly follow its own rules but actively tries to bring you discomfort in the hope they can squeeze you for some more money | 1 |
Wizz Air | Worst airline ever! Tickets are cheap and cheap is what you get, but they charge you extra for literally everything. If you don't pay extra they will sit you apart even if there were enough seats to easily let groups sit together and so on, never choose Wizz Air if there is an alternative. | 1 |
Ryanair | Worst airline ever! Unorganised and they dont care about their costumers at all!You have to arrive 3 hours before departure nowadays in order not to miss your flight.They also randomly decided not to allow me to check in online. | 1 |
Turkish Airlines | Worst airline ever! Was travelinh with an infant and toddler. Booked a bassinet seat for the flight from ireland to manila. Initially we were given separate seats. How can you imagine a toddler seating to 2 strangers in a long flight. Called the costumer service and helped us to change seats but she said that our seats are not appropriate for infants so better change it on the turkish airlines desk upon check in. On the day of our flight i was told that the requested bassinet seat is not available that there are limited seats only. So why sell seats that are not enough. They said that there's some configuration on their system that is why we lost our initial seats. I tried make a complain but the costumer service is not helpful at all and found them very rude. | 1 |
Wizz Air | Worst airline ever! We booked tickets to Dubrovnik and ended up not only delayed but in the wrong city! They landed us in Zagreb, we ended up stranded at 2am with airline staff saying they didn’t know why the flight had not gone to the original destination. After arriving in Zagreb we were promised we would be coached to Dubrovnik through the night, no coach arrived. We were 500 miles from our destination. We decided to hire a car with other stranded passengers and we drove through the night with no knowledge of the country and help from the airline! I really cannot stress how awful the whole experience was. | 1 |
Grupo IAG | Worst airline ever! We live in NY and fly to Barcelona 2 times a year. Always delayed or flights cancelled. Lately they keep changing the planes with lower cost charter planes and don't honor the seat reservations. We are a family of 4 with children and they don't even keep our seats together. Really bad organisation. AVOID THiS AiRLiNE! There are other airlines with better service and direct flights NY-BCN. | 1 |
EasyJet | Worst airline ever! What a scam asking you to pay for every little thing! I waited forever to be seated with my kids it was the most horrible thing you could ever experience even my little kids said we never want to travel with British airlines. Why do you charge for seats anyway? They're small, uncomfortable and very squeaky and no room for your legsIt's a joke | 1 |
EasyJet | Worst airline ever! Worst customer service, worst staff! Everything is so bad with this company, I don't understand how it still operates with all these bad reviews!!! | 1 |
Grupo AirFrance-KLM | Worst airline ever!! Came to get my luggage after a very long flight. None of it showed up! It's been 1.5 weeks and I still have yet to receive my luggage! They have not been helpful whatsoever! I've sat on hold for hours, they don't respond or help with any of your needs! They make every step impossible and don't come through! I do not recommend flying! | 1 |
Norwegian | Worst airline ever!! They make RyanAir or EasyJet look like first class service on Singapore Airlines. I would love to give this review a "0" but it's not possible,I booked a flight from London to NYC, which was supposed to depart at 17:05. With less than 1 weeks notice, I was informed by email that the original flight was cancelled and that I was rescheduled for a new flight that will depart 4 hours later (21:05). Since I had a connection flight from NYC, I would have missed this due to the 4 hour departure change. The airline offered to book me on a flight leaving one day earlier, and guaranteed me that any hotel/tax expenses would be refunded by the airline via the online claim for.Not only did they not provide me with a refund, they cost me several hours of emails and phone calls, due to their extremely slow queues. Apparently, the reason for my claim cancellation was that my flight was only 38 minutes late, but this had nothing to do with why I was making the claim. They completely neglected to read the description in my claim form, which clearly states that I had to reschedule the flight to a different day due to their cancellation.What's more, I paid almost £300 for the premium upgrade, and I literally did not see a flight attendant once during the entire duration of the flight, with the exception of getting my one meal, which was economy grade at best!Will never fly with this airline again, no matter how cheap the flight is. In the end, if you have a check-in bag (which most people flying across the Atlantic do) the price difference is hardly significant. | 1 |
Lufthansa | Worst airline ever!! Will never use Lufthansa again. First of all, flight was delayed by 45 mnt WAW to Fra and we had to run to catch the connecting flight (Fra to Tunis) Somehow we managed but our luggage were not transferred so we had to buy necessary stuffs. Next day luggage were delivered at airport instead of hotel. Again we paid extra to go to airport and collect luggage. Of course, we wasted half day because of this issue.In return, we had business class but guess what nothing was changed. Firstly they forgot my vegetarian mean on the flight even thought it was requested while booking the ticket. Flight was ok but the business lounge food options are terrible where vegan person has no choice as all food served with cheese. | 1 |
Ryanair | Worst airline ever!!! Especially the airport staff in Barcelona. Please avoid using this airline.Flight # FR8215 (check in/ gate staff very rude and disrespectful) such a shame our whole experience in Barcelona was fantastic until we fly/encounter Ryanair gate staff!!! Very awful rude gate staff. Would never flight again.VUELING all the way!!!! | 1 |
Vueling | Worst airline ever!!! I wish I would've booked with RyanAir. This airline has so many hidden fees and miserable ass employees. The service agent for flight 2226 was rude and unprofessional. This 1hr 40 min flight ruined my entire European trip. Please don't ever fly with them!!! | 1 |
Pegasus Airlines | Worst airline ever!!! We fly to Dubai but got landed in Abu Dhabi. We were not allowed to leave the plane. We had to sit for 2 hours in a hot plane with pregnant wife and child of 2 years!!! They were super onproffesional. Didn't give us any updates. The plane was very old. After 2 hours they decided to fly back to Dubai. We had a delay of 5 hours!!! Never ever again. Dont book any flight with them, you will risk your life in such an old plane. | 1 |
Ryanair | Worst airline ever!!!! I have never experienced such a horrible airline. No communication, not organization. Complete incompetence in every aspect! How is this airline not bankrupt???? | 1 |
Grupo IAG | Worst airline ever!!!!!!!!!!!!!!!!!!LAX to Barcelona cost me $1000 (one way) as I booked with Iberia Airlines which is owned by IAG. Shouldn't be bad right, Iberia Airlines is at least a "DECENT NAME"?? I get to the gate and I see a plane named "Level". I was told nothing more than to get onto this plane or I'd miss my flight and lose my luggage. There were over 200 of us packed like sardines for an entire 11 hour flight. No food, water, nothing!!!! The smell was so bad I almost threw up twice. Apparently you had to buy food before the flight, not in-flight. Unbelievable that both Expedia and IAG could be in partners in this fraudulent activity. I didn't pay for a low cost carrier, yet I received one!!! With the present state of the airline industry, I'm going John Madden style from here on out. If I can't drive or take a train, it can wait!!! | 1 |
Turkish Airlines | Worst airline ever!!!I have an open ticket from last year (for $1039). I have decided to use it this time until it expires.1st call to customer service: the guy took all my info and then informed me that the system is frozen and I have to call again. Ok, np, I have plenty of time to call a Turkish airline.2nd call: another guy told me I have to pay $300 more for the same destination (which is btw less then $1000 on their site. I said - no, thank you.3rd call: I have decided to change destination and the ticket was $500 on their site. Finally the woman was able to rebook it and she said I don't owe them anything (omg, really???) but I have to pay a service fee of $15. But I can't pay it right away, I have to wait until they call me or I should call back again (surprise, surprise).Of course nobody called me, so I called again. And the 4th person has informed me that according to my reservation code I have to pay them $600 (so it's $1000 (my open ticket) + $600)) for the ticket which cost just $500 on their site.I guess they tried different combinations just to not give me another ticket.Well, I may survive without my $1000, but I hope this airline won't be in the service soon | 1 |
Ryanair | Worst airline ever!!!Manchester airport, Wed the 4th of January, 10 members of my family had to self tag and weight their luggage (20 pieces in total) while the staff from the desk were busy talking between them, even showing each other pictures from their phones.I will never ever fly again with Ryanair, neither any member of my family...no respect for customers at all!! You should be ashame of yourself, Ryanair!!! | 1 |
Vueling | Worst airline ever!!!Screws falling from the plane.British passports don't work to check in at Barcelona. You have tk wait in an hours que to nearly miss your flight.Rude air stewards.Will never ever fly with vueling again. Spend that bit extra and go with a different one. | 1 |
SAS | Worst airline ever!!!The air hostess went asking everybody what they wanted for lunch but willfully avoided me and my husband. This happened not once but twice. Further, when we mentioned this to the Head stewardess, she said they are tired and wake up at 3:00 in the morning and should be treated as humans.We were just expecting the service that we were supposed to get and nothing special.NEVER EVER FLYING "SAS" AGAIN🙠| 1 |
Grupo AirFrance-KLM | Worst airline ever!!Flight was over booked on 18 Dec 2022 from JFK to Armstredam. I was booked to Fly with Airfrance on 19th. On arriving at checking counter for Airfrance they confirmed the ticket issued by KLM on 18th was fake. I had to go back to KLM counter and after my case being handled by several managers they issued a boarding pass for 19th flight. On arriving to my final destination Nairobi my bags did not arrive untill 21st. Today I tried to checkin for my return from Nairobi to armsterdam final destination JFK but not successful. I contacted the customer service who refered me to delta even though my flight is with KLM ( KL 566). Apparently KLM sold my ticket to Delta. | 1 |
Vueling | Worst airline ever!Do not book with them.Even though I missed the connectionflight (that left too early) and had to buy a ticket with another airline they refuse to compensate me.This was the first and last time with Vueling. It took them from 24 august to 3 november to answer my complaint and refuse me compensation. This is not ok! | 1 |
Ryanair | Worst airline ever!My flight got cancelled I was entitled to receive no refund, no compensation and no expenses paid. They have agreed to pay them over the phone but it never happened.The worst customer service, unprofessional and absolutely useless. | 1 |
Vueling | Worst airline ever!Our flight was overbooked in the morning even with own seat places. At the airport in Zurich no explanation as well.Firstly they said that we'll receive 250 euros per person and a new ticket.Of course nothing was true of it.. no 250 euros no ticket.I called the customer service 6 times all the 6 employees said different information!! The last one just hang up on me.Do not book a flight with this liars!! | 1 |
Ryanair | Worst airline ever!They tell you to be there 2 hours before check in. Then they have inadequate people at the desks and it took us 1.5 hours waiting in the queue which guess what? They won't check in your luggage then!We told them that we will miss the flight. They told us that there is a queue that needs to be followed. We missed the check in for the bags and they told us to throw out any liquids and go to the gate.We go to the gate and they said "Oh well the gate is closed now so we can't do anything" (even though it was before the departure time).For a company that is offering customer service you all seem to be very incapable of performing any of it! Is it because of covid that you hired the most incapable and rude people you could find? I had never had to communicate with such indecent people in any airline! You may think "well that's a bit harsh" so let me share a bit more! I am pregnant and was begging them to help us out so we can get to the flight. Every single time, their response was: Nothing we can do! I wasn't going on holidays! I was going to visit my family that I haven't seen in 2 years because of covid!In other airports (and I have been flying for 9 years now) when assistance is requested, they help you out to get at your destination! The standard humane policy is also to make sure that anyone at the check in with a flight whose gate is closing is prioritised! I am 100% sure that they did that all on purpose so they can get you to pay for that flight and then have to rebook another one so they get more money out of us! There was a family who also lost their flight and they stopped the plane to get their luggage but wouldn't let them in!I had been flying many years with Ryanair! Only because they are cheap and they fly from my near airport but you just lost 3 customers & all the people I know of and we are all very frequent flyers! I rather pay something more than having to go through this hell! | 1 |
Vueling | Worst airline ever!Unable to find a telephone number that was answered by an interactive person!Blatantly keep your money and never refundUtterly unethical!!!!How can a business legally operate the way Vueling does? I am baffled!!!!!😢😢😢😢 | 1 |
Vueling | Worst airline ever!We had a return ticket from ALC to CPH. When I wanted to manage our booking it said a "Proposed flight change" that included a new transit ticket going back home. The site did not inform us that our flight was cancelled it just suggested a new route home with a stop.Not sure what to do I tried the different possibilities on the site and without any confirmation after clicking 1 time on "refund" it just refunded and cancelled our flight without any extra confirmation.I called Vuelling for assistance and the guy just told me "There's nothing I can do" and asked if I had further questions. I asked how I could make a complaint and he just HANG UP ON ME!Worst system and customer service I have ever experienced. | 1 |
Pegasus Airlines | Worst airline ever, I paid for extra baggage and on the way back the check in service told me that they will charge me extra because they wont count the sum weight of my two baggage which is by the way less than the extra that i paid for. I even called their customer service before my flight and asked them if they will calculate both baggage together and they said YES on the check in they wanted me to pay extra and said a new rule was made one day before my flight date. I was never informed of the rule by email or message or any way. So not reliable at all, even in their own rules. | 1 |
Vueling | Worst airline ever, Ryanair or easyJet is more reliable than this crap. Second flight that I get on that is overbooked, always delayed, terrible service. Appalling. | 1 |
Grupo AirFrance-KLM | Worst airline ever, completely untrustworthy.First they cancel the flight within few hours, then after getting a flight hours later, they very rudely take the hand luggage I specifically paid for to carry on hand as I have items that might crush, as well as I don't have time to wait in the airport. And it was enough space for the luggage! Also they don't provide anything for food allergies and so on. A bunch of rude amateurs. Just stay away. | 1 |
EasyJet | Worst airline ever, extremely unreliable and very rude and clueless staff, treating people with no respect. We had a delay for 18 hours for a reason they wouldn't tell us and couldn't care less for the passengers - the worst! | 1 |
Wizz Air | Worst airline ever, greedy company, thumbs down | 1 |
Lufthansa | Worst airline ever, had the worst time . Our flight in Dublin was delayed, we missed our connecting flight in Munich, there was no one at Lufthansa service centre till 6am next morning. All hotels nearby were fully booked. We slept with three kids at the airport. Nightmare. They booked our next flight after two days. Never fly with them, the worst in customer service and everything. | 1 |
SAS | Worst airline ever, has been really badly treated by them during flights. Was told that I am not a Swede when I used them. | 1 |
Grupo AirFrance-KLM | Worst airline ever, have a mobile ticket saying one seat and a printed ticket with another (extremely bad seat) and when I contacted them and said hey, what's going on here, why have you changed my seat I was told not our problem, we can cancel the ticket if you don't want the seat but beside that we don't care about you as a customer! Never KLM again if I can avoid it in any way! | 1 |
Ryanair | Worst airline ever, have only flown with them twice and the first experience was poor however I thought I'd give them the benefit of doubt.* Paid for priority boarding which basically wasn't available at the airport, Ryanair state this is not refundable in T's & C's* They made everyone board knowing the pilot wasn't well and the replacement was over 100 minutes away.* Air steward messing up nearly all his lines* didn't clean the plane, biscuits everywhere(Could of done this while waiting for replacement pilot)* ran out of drinks after serving 8 rows of seating* half mile trek to airport from plane followed by 2 flights of stairs* customer service terrible and just wash their hands of you. | 1 |
Pegasus Airlines | Worst airline ever, missed our transit beceause of a 45 minute delay of pegasus airline. No one is willing to help, the only thing they to is yell at you at the airport and walk away. Had to buy new tickets. Long story short, do not fly with pegasus | 1 |
Grupo IAG | Worst airline ever, nearly 2 years after they left me stranded in standstill with no connection flight and no hotel, I'm still chasing my compensation and my expenses. Even went thought the CEDR and still no closer to getting my money back. | 1 |
Pegasus Airlines | Worst airline ever, shit pilots and horrible planes.Plane was in turbulence for 1 30 minutes. | 1 |
Ryanair | Worst airline ever, take youre money, cancel youre flight, then absolutely nothing, no communication, no refund, do not use them, we never will again, somebody at Ryanair is making a lot of peoples hard earned money, what a scam | 1 |
Ryanair | Worst airline ever, their customer service is useless, I was denied to board without any reason, after requesting fund, they just replied:We are sorry that we cannot be of further assistance with regards to this matter. | 1 |
Vueling | Worst airline ever, they are practically a scam. I normally don't write reviews, though I am beyond annoyed with this company; they take advantage of all their customers without caring, as well as their employees. I booked a flight to Malaga which I won't be able to make due to my aunt's funeral and they are charging me more than the ticket is worth in order to change the dates. I'd much rather fly with RyanAir or EasyJet as they are much better. The only reason I fly with Vueling is because I have friends who work there and the service is good most of the time. As far as a low-cost airline, it is hands-down the worst and should be kicked out of star-alliance and shouldn't be allowed to continue operations | 1 |
Turkish Airlines | Worst airline ever, very unpleasant staff, not responsible and not helpful at all, especially in the sales office, not honest, absolutely careless . Impossible to reach them for help, | 2 |
Ryanair | Worst airline ever, we will never book again. When we checked in at Luton airport they have measured our bags and it was ok. But all of sudden they changed bags measurement from Morocco and they caharged us for two inches taller bag. How do you expect people to buy bags on holiday? When at Luton airport it was ok to check in. What a scam? Never Ryanair again. | 1 |
Eurowings | Worst airline ever,meals delays,flights attendens with attitude.Im flying every month around the world,I have never badservice like this.Crews have to be fired or re- trained. Theyl itteraly make faces,rool eyes sounds to show how unpleasant for them to surve passangers.Flight 4Y12(Las Vegas to frankfurt.I dont know names but i can describe one as a" chubby" she was especially very rude . | 1 |
Wizz Air | Worst airline ever. | 1 |
SAS | Worst airline ever. A flight that was one hour in duration was delayed by two hours. Zero information provided until the last minute. Poor service. No compensation offered despite the huge inconvenience. | 1 |
Ryanair | Worst airline ever. Absolute scum. Michael O'Leary is an affront to the Irish Nation. They break every law there is. | 1 |
Pegasus Airlines | Worst airline ever. All flights I took with them (4 flights total) were late by at least an hour. No food, no comfort, no service, no nothing. Its like taking a bus. Talking to staff was a nightmare, they barely spoke any language other than turkish. | 1 |
Ryanair | Worst airline ever. Always late, worst customer experience, you end up paying more than a non cheap airline for the poorest experience.Run away | 1 |
Ryanair | Worst airline ever. Anything for another penny out of you. Avoid this airline pay £10 £20 more and go with others.Horrible staff they were very rude and this was not an enjoyable experience.Horrendous. | 1 |
EasyJet | Worst airline ever. At least 2 hours delay every time I fly from London Gatwick. | 1 |
Ryanair | Worst airline ever. Avoid Ryan air at all costs.Total ripoff merchants supposed budget but end up paying more for poorer experience.£80 for a case and if you don't pay extra they go out of there way to sit people apart.Most of flight were sitting apart from people they were with absolutely ridiculous | 1 |
Vueling | Worst airline ever. Avoid at all costs!! They've had overbooked my flights so many times, and they don't care at all about how that impacts your journey. If you had a connecting flight, well, sucks to be you. They won't lift a finger to help you. | 1 |
Ryanair | Worst airline ever. Been travelling for 30 years and never experienced such a bad airline. Would keep far away unless you are absolutely desperate or emergency. Customer service poor and very unhelpful. Miserable staff. Good luck if your booking or already booked with these guys. | 1 |
Wizz Air | Worst airline ever. Before the flight we encountered issues with the online check-in and no customer service was available, the number provided on the website did not work. The check-in lines were horrendously long. The flight is currently delayed by over three hours, and they are forcing the passengers to wait on an overheated plane without even handing out water. Do not book with this airline. | 1 |
Ryanair | Worst airline ever. Bought insurance through them as part of the package, but they never passed it to Europ assistance who actually provide the insurance, so we had to buy a separate insurance policy hours before we travelled. Ryanair didn't want to know, could not care less and Europ assistance couldn't help because they didn't know anything about it. Customer services were worse than useless and just said it's not their problem. The airline just wants your money and after that you can get lost. I'll never use them again, not under any circumstances. | 1 |
Lufthansa | Worst airline ever. Cancelled flight, no assistance, no help from customer service. My flight was rebooked so I will arrive 25 hours behind the schedule. I understand that delays or cancellations happen, however this is the responsibility of an airline to provide hotel, food, taxi. It was all non-existent. | 1 |
Lufthansa | Worst airline ever. Cancelled our flight to Innsbruck and kept sending us (4 families with kids!!!) from one to another Service Desk at the Ariport to delay resolving the issues, lost all our baggage.Submitted claim for cancelled flight on their site, received nothing but standard autoreply (same template, multiple times, signed by different names!) and still waiting. They said: please claim with our third-party Air Dolomiti, we do not know anything??!! This is robbery!!! | 1 |
Ryanair | Worst airline ever. Changed our flights that were connecting flights. So we had to move them to another day and to spend 15hours in the airport and to pay for the baggage extra fees... Terrible!!! Never again with ryanair!!! | 1 |
Wizz Air | Worst airline ever. Charged me 44 pounds to print my boarding ticket. Then charged me 54 more pounds for my carry on bag that I have never have had to pay for in 20 different airlines. Never flying with them again and please do NOT fly with them. Worst airline experience in 20+ years of travel. | 1 |
Pegasus Airlines | Worst airline ever. Complete mess along with their rudeness. | 1 |
Wizz Air | Worst airline ever. Constantly late, rude staff and are now lying to airhelp about paying compensation. My pregnant wife had to sleep on the floor as the flight did not arrive until 4am. Compensation offered was 4 euros. I am disgusted. | 1 |
Vueling | Worst airline ever. Do not book.Flight disrupted due to C-19 in Apr 2020. Gave me a flight credit voucher, that expired on 31/12/2020, even though they now advertise "voucher valid 18 months". They didn't even send me a reminder in December. Now the voucher is expired and I can't use it anymore. They stole my money. It shouldn't be legal. | 1 |
Lufthansa | Worst airline ever. Do not book.My connecting flight they said check in was closed. I had no choice. It was the fastest i could get to gate. No help, no alternative flight, no attempt to get me on original flight, there was 1 hour left. | 1 |
SAS | Worst airline ever. Don't fly with the airline they are really terrible. | 1 |
Pegasus Airlines | Worst airline ever. Don't trust them! I am an experienced traveller.Never before have I suffered such a miserable experience on all levels. Don't fly them. They need to be closed down! | 1 |
Ryanair | Worst airline ever. Everything is 1 star from the staff to the food trays. Decided to charge me £95 for bags when boarding the plane !. They then proceed to put them in baggage and wouldn't let me put them over head. Then waited a year for them to appear on the carrousel | 1 |
EasyJet | Worst airline ever. Everything is bad actually. Waited 2 hours to just drop the luggage as only 2 desks were open and 8 easyJet flights to handle. Family in front of me missed their flights, as simple as that (with no alternatives of course). Almost missed mine. Queues everywhere. Plane arrived 20min late. Bad service inside the plane. | 1 |
Ryanair | Worst airline ever. Everything is setup as a trap to scam you out of money. They send you a bunch of emails and only 1 of them contains "details that if you don't check in 2 hours before flight, they charge you 55 euro per ticket.We checked in exactly 2 hours before and they said it has to be over 2 hours.Then they intentionally separate you and your family if you don't pay extra to sit together. You have better odds sitting together by not purchasing tickets together.Talked with customer service at the airport at over 2 hours before flight and they said you have to check in online, you can't check in at the terminal with either the managers or baggage check. Customer service said we should know better and refused to help us check in online since did not have phone with data. | 1 |
Ryanair | Worst airline ever. Flight canceled - no information, no support (in my 20years traveling I have never get such experience). Their "live chat" means there is bot answering "I dont understand..." - you cant contact live person by any channel. Never fly with them! | 1 |
EasyJet | Worst airline ever. Got offboarded on 26th October flight because the plane was too heavy. They offered us money (400€). After we got offboarded they forgot my bag. The support wont give me the money. Will never fly with easyjet again. | 1 |
Ryanair | Worst airline ever. Had to buy flight home as cancelled our flight and no refund. Do not use, You get what you pay for! | 1 |
Ryanair | Worst airline ever. Horrible, horrible, if you can don't fly with them | 1 |
Turkish Airlines | Worst airline ever. I booked a flight and accidentely clicked the wrong flight. 5 minutes later I asked if they could waive the $106 change fee and they refused. So I had to pay an extra $106 simply for clicking the wrong button. Most airlines have a flexible 24-hour cancellation policy or at the very least, in a case like this, where someone made an honest mistake, they could make an exception. But not this horrible airline. Horrible. Will never fly again | 1 |
Turkish Airlines | Worst airline ever. I booked a flight with them for my whole family. I also booked my dog. 1 week before the flight they changed the aeroplane size and they told me I can’t fly my dog anymore. I was so upset but I decided to find another airline and when I asked for my money back they told me they can’t give me it all back and kept $1300 for penalties. It wasn’t my fault they booked me with my dog then decided to change the aeroplane. They are horrible stealing from people when it’s their fault they changed the aeroplane size and now left me with -1300 on my card and having to find a new aeroplane in a week that would take my dog. Shame on you doing this to travellers. They lost a forever client. | 1 |
Turkish Airlines | Worst airline ever. I booked flight with 778.63 euros and next day I got email that your flight is cancelled and later when I checked next flight options then the same flight with same time and all detail is available for 965 euros. Greedy airline!!!! | 1 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.