Airline stringclasses 16 values | Review stringlengths 6 5.97k | Rating int64 1 10 |
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Ryanair | Worst company I've ever came across. I've been trying to talk to someone and change my flight as it supposed to be free to change, but through the app Ryanair wants to charge me £80 W T F?I will never fly again with Ryanair. You'd get better costumer service in Somalia than here.!!!! | 1 |
Lufthansa | Worst company I've ever dealt with.Our Oslo-Frankfurt flight was delayed so we were to miss the Frankfurt-Glasgow one. Lufthansa told us they'd booked us on a Frankfurt-Glasgow flight the following day so to book a hotel in Frankfurt that night. Trouble is when we tried to board the delayed Oslo-Frankfurt flight we were refused as Lufthansa had cancelled both flights! The Frankfurt hotel was unrefundable as it was booked so close to when needed.SAS booked us into a hotel at the airport (there's no Lufthansa rep at Oslo airport) and we flew to Frankfurt then Glasgow the following day.We're owe €146 for a hotel in Frankfurt and £26 for additional parking at Glasgow airport. Trying to contact Lufthansa has been shocking. Two months of emails and no response. | 1 |
EasyJet | Worst company I've ever flown with - the staff are incredibly rude and aggressive. I was on a flight where nothing happened and a staff member just went mental screaming at everyone to be quiet, then called the police, had everyone escorted off the flight then we all got back on because the police were as baffled as us - they then went to the Sun newspaper about it before any passengers could in an attempt to "save" their image.Honestly, just don't bother, go with any other budget airline where they clearly hire competent people. I'd recommend Ryanair or Jet2.If you do a bit of googling, you can find the specific staff member that has a habit of going to the press about passengers - they've done it twice and need to be sacked as the flight I was on endangered passengers, especially as the staff member was lying to the pilot who was becoming incredibly frustrated. | 1 |
Ryanair | Worst company I've ever flown with . Herded into plane like cattle and sit anywhere 😡 . Good news is I'll never use them again. Bigoted people | 1 |
Ryanair | Worst company I've ever flown with! Stupid baggage policy ! Although it was half empty Paid extra for 10kg hand luggage before hand . Because of hard corners of the suitcase it would not fit in their measurement box by a cm and they wanted to charge £70.00 for it . I had a normal hand luggage allowance which I haven't used it so emptied the suitcase and put everything in the rucksack and left the suitcase there and the ignorant ground staff just laughed to say ' we would throw it away anyway ' . How petty , how ignorant , how unprofessional ! I would never fly with them again nor recommend them ! Scammers !!! | 1 |
Grupo IAG | Worst company I've ever flown with.After we had to wait 8 days for our suitcase, items were missing, we had to incur more than 200 euros in calling costs to even get the suitcase and now, about 1 month later, we still haven't heard anything from them. | 1 |
Vueling | Worst company I've ever had the displeasure of liaising with. I strongly urge no one to use this service. | 1 |
Ryanair | Worst company after easy jet. Among the million reasons for me to rate this company one star, I think the worst is that their planes are late all the time between 1h and 4h. | 1 |
Vueling | Worst company airline ever. Website very confusing about the luggages allowed in the cabin... Flight cancelled at the last minute, only one lady at the airport to deal with the upset passengers, only being given a useless sheet of paper to know what to do, not even offering refund or compensation... alternative flight has been offered for 3 DAYS LATER !!! Impossible to get hold of the company on the phone to request a refund. Only useless automated voicemail going round and round in circles, without never a real person to talk to. Website wont offer anywhere to complain. So basically lets say Im pretty sure Im never going to get my money back!!! Not to mention the obscures reasons why flight has been canceled... AVOID !!!!!!!! | 1 |
Wizz Air | Worst company and experience EVER! I was denied boarding due to overbooking /and who's fault it is?/, nobody helped or explained or assisted. I was left in huge distress from which they took an advantage accordingly, and as I failed to find out about power of attourney and denied boarding form, now I cant even clime my money back.Criminals!!!If you have any suggestions how to tackle the problem, given the fact I dont have the needed documents, please do share, as these people are fraudsters.Thank you | 1 |
Pegasus Airlines | Worst company ever ! At the airport, you have to put your luggage on the treadmills by yourself, seriously! Never try this airline company again and also never come back to Turkey, people are awful. | 1 |
Vueling | Worst company ever , always short of staff staying on queue because was only one person doing checking and by the time we went to the desk she informed us that we lost the flight , still having 30 min but gates were closed , unbelievable and we spoke with customers service centre which tried to scam us with 125 pounds flight for next day while on website costed 55 pounds. Please make you a favor and avoid this company!!! | 1 |
Lufthansa | Worst company ever , dont book this company. Everything is bad i dont know where to start . | 1 |
Wizz Air | Worst company ever , they want just money actually they extort money like happened to me . They let me pay 2time my luggage at boarding and when I explained there was a mistake they threatened to no fly, you believe. Stay away | 1 |
Ryanair | Worst company ever - all the business model is based on scamming people.They charge you so much money on 20KG suitcase (around 50eur) and then when you have 22KG they ask you to pay 22 euros more at the checkin desk.Horrible service horrible company, stay away.This business model of lying and scamming people won't last for long because I definitely not gonna book a flight in this company, and that's how you gonna loose all the costumers until you bankrupt. | 1 |
EasyJet | Worst company ever dealt with!No help what so ever!Trying to change my flights as my mum diagnosed with terminal cancer. No sympathy just about the money!!! Angry🤬 | 1 |
Ryanair | Worst company ever don't use them they're just robbing people you book a flight they they gonna cancel your flight and then they give you a stupid voucher stay away from them because I will | 1 |
Wizz Air | Worst company ever they charge you a huge amount of money just for a suitcase i have never seen a really bad company ever like this,this company will never become better if the prices will not get better.One of the staff was really rude and not polite to us he was saying unpolite things and was not showing us his card to even report him to the company he knew that he was wrong but he tried to hide it so he wont get caught i have never seen a staff ever this bad and so rude ever in my lifetime this is unacceptable behavior i have never seen a staff of a company this rude.It was at around 5:00 AM at 29.12.23 the staff was a man who was indian and did not speak very well english.It was at United kingdom Gatwick airport,South terminal. | 1 |
Vueling | Worst company ever very dishonest. I booked a direct flight from Rome to London - 2 hours duration...they changed it to a 9 hours journey with a 7 hours stop in Barcelona..when I went to get the refund the system automatically accepted and I couldn't nor change or get the refund! They shouldn't have changed a 2 hours flight to a 9 hours flight! they are scam company ...DO NOT CHOOSE VUELLING EVER!!!!!!!!! | 1 |
Turkish Airlines | Worst company ever will never used them they said I didn't have check in baggage without notifying me and when I booked they said 23kg check in and 8kg hand luggage. Had to pay extra obviously 8 hours prior to flight when I get back to uk I will claim it back from my bank as their actions are fraudulent. NEVER EVER FLY WITH THIS DISGUSTING COMPANY. | 1 |
SAS | Worst company ever would never use again rude check in desk | 1 |
SAS | Worst company ever! | 1 |
Ryanair | Worst company ever! Every time problems, with systems, with flights, with site, everything. | 1 |
Ryanair | Worst company ever! Got scammed by Mane, agent 545248 in El Prat Airport making us pay for a suitcase we already paid for! She was absolutelly disrrespecful and unprofessional. | 1 |
Ryanair | Worst company ever! I Will never Fly in Ryanair again. | 1 |
Lufthansa | Worst company ever! Not recommended at all, if you have any other option, stay away! Flight Copenhagen - Munich - Zagreb and back: got informed that flight from Copenhagen was overbooked. Spent 8 hours waiting at the counter to get new flights (this time to Frankfurt). Informed that I can get some food, but couldn't avail since they took away my original boarding pass with the QR code. Instead of noon time, arrived to Zagreb at midnight (12 hours delay), and had to pay extra for night time rent-a-car pickup. Not ended there! On my way back 7 days later, I was informed that my return flight booking was cancelled! (explanation: you did not show up on your first flight!) Another waiting while clerk contacted Lufthansa and managed to get it fixed. Lufthansa is bad company, not recommending at all. | 1 |
Wizz Air | Worst company ever! On the website, when you do the check-in, shows two options of carry on baggage, one of them with wheels. I didn't want to hurt my back so I took a bag with wheels with me. When I arrived at the queue to go to the plane, my surprise: you're not WIZZ priority, you have to pay for the bag! £56 from London to Prague! Now, in Prague, I couldn't even do the check-in online and what happened was: the attendant wanted to charge me for the check-in (thank God I did print screens as a proof that the website is bad!) and of course charged me again for the bag! I showed them the print screen of the example of carry on baggage and they couldn't explain to me why is on the website like this! I'll never buy a ticket with them again! | 1 |
Wizz Air | Worst company ever! Pure scam! Ask you to pay multiple times for the thing you already paid! Incompetent bunch!!! | 1 |
Ryanair | Worst company ever! The customer is there to be ripped off only. Their systems are set up to trick you and steal your savings off you at every opportunity. | 1 |
Ryanair | Worst company ever! The customer service is not helpful at all, they are just scammers in order to take their clients money. | 1 |
Eurowings | Worst company ever! They lost 5 out of 7 bags that we had flying to Orlando. They refuse to take responsibility from it and put blame on other sister companies. One month later and our bags still haven't turned up and the customer support it absolutely shocking. Will never be flying with Eurowings or Lufthansa again. Shocking! | 1 |
Grupo IAG | Worst company ever!! My suitcase was left in London during my trip to Turks and Caicos, and it was impossible to retrieve it before the end of my stay, so I had to buy a new flight ticket to return home early. No one in customer service was able to help me. I got my suitcase back 14 days later! Several items had disappeared from my suitcase (worth about €1000!).When I asked for reimbursement for essential items, the flight ticket, and what was stolen from my suitcase, customer service told me they couldn't refund the flight ticket because the decision to return early was mine. Of course, I had to return; I had no clothes, no medicine, nothing.When I refused their offer and told them I would take legal action, they tried to dissuade me by saying that if I did, the offer would no longer be valid. This company only cares about profit; they have no respect for customers (they should take a page from Air Canada on how to treat clients).This was my first time traveling with British Airways, and it will be my last | 1 |
Ryanair | Worst company ever!!! I was charged for an extra 1 kilo, my bike bag weighed 31 kilos. I'm a very fit cyclist who weighs just 77 kilos and the couple sat next to me on the plane must have been over 100 kilos each, his fat leg was on my seat. All so wrong. I will never fly Ryanair again. | 1 |
Wizz Air | Worst company ever!!! They force you to buy a luggage even if you don't have one!!! | 1 |
Vueling | Worst company ever!!! Won't wast my time explain it here. | 1 |
EasyJet | Worst company ever!!!! Avoid at all costs , absolutely zero customer service | 1 |
EasyJet | Worst company ever!!!On 7 November Easyjet cancelled my flights which were supposed to be departing 22nd of December. I requested a cash refund which supposedly would take 30 days to be complete.It's now been almost 2 months and I still haven't received my money.I called CS and was told they would check with their financial team.Days have passed and I still haven';t received anything.You cancelled my flights almost 2 month ago, give me back MY MONEY!! | 1 |
Grupo AirFrance-KLM | Worst company ever!!I called to change my flight because it didn't work on the website because they ruined my first one so they told me on the phone after 30mn of waiting that it will be free and it's not :) I had to pay at the airport the differenceI complained they told me "That's how it is..."never again I will fly with airfrance | 1 |
EasyJet | Worst company ever!!I was supposed to travel from London Gatwick to Milano Malpensa. Fight got delayed and then cancelled. Staffs a was not giving any solutions to the passengers as well as customer service, lying about "claiming money back for extra expenses". Got the next day flight to Milano Malpensa with one stopped in Olbia of 4 hours. The flights were again delayed by 5 hours. No one have any information at all. The flight was supposed to leave Olbia at 2:35 but we departed at 7:10 PM. Horrible service. This company steal customers money and treats people with disrespect as well as showing no human's right at all. We were treated like a flock.I will never get this company again. Shame on you! | 1 |
Wizz Air | Worst company ever!!They charged me 108 pounds for backpacks which fit inside the small stations and i actually bought them with the specific regulations and when we flew back from Greece cause i couldn't do the online check in we went to the airport earlier however they told us that the online check-in was closed 3 hours before the flight and they made me pay 200 euros on top..Never again..AVOIDDDDD | 1 |
Ryanair | Worst company ever!Due to Government restrictions we are unable to go on holiday on the 2nd April 2021.We are a group of 10. Ryan air refused to give us a refund as the flight is still live ( even though anyone going on holiday from Monday will be fined £5000) they do not care!I asked to move the flights to July 2022, when hopefully it should be safe to travel. We were told we are not allowed to do this, we can only move the flights up to March 2022.even though most other countries have got a third waive and are in lockdown.Mind you reading all the terrible reviews I'm really not surprised! | 1 |
Ryanair | Worst company ever!It's not about the plane crew and airport staff, cause I never have a single problem with them, they are nice. It's about those *** who are in charge.Random seats allocation? LIE!I booked a flight with my wife and we was separated by 21 rows. EVERY SINGLE TIME!When we book EasyJet we was separated by 1 seat, in the same row.Ryanair - if you advertise it as a random then do it RANDOM. You lie to customers allocating their seats as far as possible from each other just to force them to pay you extra.Hope the other budget lines will crush you one day and we, the customers, will have other choice. | 1 |
Ryanair | Worst company ever!We have been stuck on the airport for 20 hours. All Ryan air flights got cancelled yesterday due to a storm but first at 00:40. All other companies cancelled their flights before 22 and arranged hotels for the customers.Instead Ryan air got us to be the only ones at the airport, cancelled the flights even if we had boarded the plane. Then they told us to take our check in bags and stand in a line to get info about next flight in the morning and to arrange our hotels. We waited until 2 in the morning and no one came. People were so frustrated. We had already been at the airport for 10 hours. Then we got info that we needed to get to the assistant desk since our flight was now rescheduled 8 in the morning and then a new text came that they could not find hotels.So people sleept at the airport. Next day was a disaster at the Ryan air check in. No other company's had this mess even if they all got cancelled flights as Ryan air. They got a good night sleep and new boarding cards, while we who were with Ryan air got no sleep, coupons for 25 danish kroners(for food?!! For a delay over 10 hours the firsts day…, today we haven't received anything.After waiting in line for 2 hours we got info that the flight was rescheduled at 12:20. So no sleep and then the rescheduled again. Now it's already 15 and no flight and no info.The worst thing with Ryan air is that you don't get any bloody info about what's happening.I still don't know if I'll be here at the airport another night.! Worst company ever! | 1 |
Ryanair | Worst company ever!when you try to book a flight, let's say LPA to EMA it will show you 61 EUR.After you click "Lets Go", something magical happens. Price is 71 EUR.At the end, after priority was added, when to pay the total amount, 287 EUR is converted to 278 GBP...Really? Should be 260. In fact, should be 233 GBP, as the flight should be 257 EUR... | 1 |
Ryanair | Worst company ever, | 1 |
Wizz Air | Worst company ever, I was book a flight in April for 28th June since they are open three flights a week from Malta to Belgrade on Tuesday, Thursday and Saturday, I planned everything for the flight on Tuesday from Malta and to return on Thursday back from Belgrade since I couldn't get more than two days on my work. They first change my flight time and move for a few hours before, and then for the day before departure and the day after arriving back in Malta so now I need to cancel or move all my schedule and they give me a big problem for everything and if I cancel no refund of my money, which is not my fault and I don't see why I need to pay for it because they are not even asked me before changing it or offer me refund or some other flight in the same day. This is last time I will fly with this company. | 1 |
Ryanair | Worst company ever, cancelled my flight for "comercial reasons", so they can charge me twice or even more. Do not fly with them, you will just lose money and time. | 1 |
Ryanair | Worst company ever, every time flights are delayed and service is bad. They don't even give you a reason why your flight was delayed. In my last trip flight was delayed for 2h plus, they keep changing us gates and the plain they put us in was really dirty! I don't recommend even if it's cheap they should respect their customers. | 1 |
Vueling | Worst company ever, never truest them:1. Faking refund process2. Always saying "in 10 days"3. No response to emailsAvoidBooking code: EBVQJP (Kyiv - Barcelona, Barcelona - Kyiv) | 1 |
EasyJet | Worst company ever, steer clear | 1 |
Ryanair | Worst company ever, they always change rules for the bags just to charge you more fees . Trying to let them explain and they were super aggressive | 1 |
Wizz Air | Worst company ever, they charge us 80 EUR for printing our boarding pass, we did check in online but it didn't work. Not one of them could help, I called them, the 13 minutes cost 20 EUR, and I did not get any help. They said send an e-mail. When I sent it, I got the reply that they will answer within 30 days! No one at the airport from this company, zero help. Many people give you the worst reviews because of this stupid system. It is a scam, you do not think about people who travel with you for the first time, not about old people who can not manage this process, not about people who are not very digital. It is actually discrimination in my opinion. | 1 |
Ryanair | Worst company ever, with the worst client support. Joanna is really very client unfriendly | 1 |
Air Europa | Worst company ever, worst customer service ever. Always late, don't give you any information, make you wait for hours for nothing. My flight got cancelled and I had to struggle for months to get the EU legal compensation, they do not answer your messages, their flight are always late/cancelled and good luck for the wait and get the compensation cause it will never come. A company to flee from. Never take this company, really it's even worse than Ryanair. | 1 |
Vueling | Worst company ever,this is the third time whe we have big problems with the flights.but this time they didnt allowed us to go on board for reason that we are to late at the airport(1 hour and 30 minutes eralier)Early same day we recieved 2 emails that the flight its overbooking and we have the option to book another flight.They are selling more thickets than seats and who pay less its not allowed to board inDont use this company if you you dont wanna ruin your holliday | 1 |
Pegasus Airlines | Worst company ever. All the seat layouts are the same, paid over double for business class. False advertisement. Simply crooks. How they're still operating, I don't know. I just feel cheated. | 1 |
Wizz Air | Worst company ever. Always late, Always! But they are smart because the delays are always less than 3hours so they can avoid to refund you. Any time, I want to underline EVERY TIME I'm forced to take this company they are always late.If you have the possibility to avoid them, please do!!! | 1 |
Ryanair | Worst company ever. Avoid!!! They cancel your flight and then send you vouchers instead of a refund. Stay away, definitely worth spending more money on services of a more Professional company! | 1 |
Ryanair | Worst company ever. Avoid. Just choose a different company, if you want to reach your destination without troubles. | 1 |
Ryanair | Worst company ever. Bad flight experience, passengers treated like cattle. Avoid if possible - sadly, it isn't always possible. | 1 |
EasyJet | Worst company ever. Claiming mine badgage and afrer i payed not allow me entrance to plane…. What is this. So after o claiming back they said. You have wrong documets. Greedy company just running for profit. | 1 |
Ryanair | Worst company ever. Clearly stealing money from people not processing refunds for cancelled flight. AVOID!! | 1 |
Ryanair | Worst company ever. Do not I repeat do not book flights with them. There not as cheap as you think, do you over in a heart beat. Paid to reschedule my flight €1000 add another €200 for the change as I could not go after moving to a new house money was tight. Explained what happened and told use it or lose it. At that you still have issues with them | 1 |
Lufthansa | Worst company ever. Flights are always delayed and the bags always get missing. If you have the chance to fly with another company, do it!!! | 1 |
EasyJet | Worst company ever. He does not know Italian laws, the employees are uneducated and rude. Extremely rude. Very very bad experience | 1 |
Grupo AirFrance-KLM | Worst company ever. I came 2 min late for the boarding because of a busy airport in Amsterdam, then they closed boarding and didn't let me in EVEN THOUGH the plane was right in front of me and while i could still get in. I have tried it before with other airplane companies while they still let me in. There was 13 min before the plane would fly. They had me go back and buy another ticket for 357 EURO. I will not fly with KLM again and i don't hope people will choose them. If i read the reviews before i wouldn't buy a ticket from them. | 1 |
EasyJet | Worst company ever. I never took an easyjet flight on time, they always have issues, and it is never their fault.Last experience, london Gatwick to Basel. 3 hours late. When I wake up before landing I discovered that they land to Lyon. Two hours to wait some buses, 5 hours of bus to return to Basel. NOT A SINGLE WORD TO APOLOGIZE. Seats are not confortable, you cannot incline them well, you have to pay everything in the plane, luggages are expensive. It is clearly a very bad company. Please think two times before booking with easyjet, others companies are maybe more expensive but less issues. | 1 |
Ryanair | Worst company ever. I understand that we need to buy the seat if we want to stay together as a family. I'm curious if I can take that seat with me if I pay for it. At the end we pay to fly. If we don't pay for seat we gonna stay up or what. This is a ridiculous thing that is happening in this days. Thay doesn't know how to make more money. They use anyway school holiday to overcharged the fly tickets. And the Worst is to let a child stay alone in the plane. Ridiculous company fly. Miserable. | 1 |
EasyJet | Worst company ever. I'm going to loose my flight and money because the customers service is not working. Long wait, no email answers, the automatic answer from the customers service say to contact the phone number for urgent enquiries, but no one answer the call. I've been contacting them by phone and online for over a week, nothing to do. I require a fully refund of my ticket because of the inefficient service they are providing, but who knows if I would ever be able to speak to some of them!!!! This company is a joke!! | 1 |
Ryanair | Worst company ever. If I could give 0 stars I would. Have been fighting with them to get my travel expenses back after a cancelled flight and having to wait two whole days to fly home. My £60 flight ended up costing me over £300 extra that they are refusing to reimburse me for, even though the staff at the airport assured me I would be able to claim this back.Do not fly with them. I have never been on a flight with them that hasn't been cancelled, and have always ended up paying extra for the pleasure of waiting 24h+ for the next flight and have never seen my money back. | 1 |
Ryanair | Worst company ever. Just go with another one, it will still be cheaper in the end.They will do everything to charge you for the most random reasons, just to with other companies, it will end being cheaper than this scam of a company. | 1 |
Eurowings | Worst company ever. Never fly with them. They did overbooking on the flight and didn’t allow me to take the flight as I was not a business class member. Because of them I could not fly on that day and could not start my business meetings on time in Prague. I was rebooked on a flight the next day 26 May which is not a direct one. A real waste of time, waste of money, a lot of stress, and the worst customer services ever with no prior information about all this. They let us wait until after the flight had boarded without appropriate information. 1 hour after the supposed flight departure I was rebooked on the next day flight. Disastrous | 1 |
Ryanair | Worst company ever. No option to get help from customer service as there is no queue, but they hang up saying no agent is available. Then you have to call again which takes forever as you have to pass multiple stages until speaking to an agent.They are cheap yes, but the low price does not make up for the waisted time and frustration they create!!!! | 1 |
Lufthansa | Worst company ever. Proper scam, I've got refunded only 200$ out of a 2000$ ticket.Do not fly with them! | 1 |
SAS | Worst company ever. Shame on you. | 1 |
EasyJet | Worst company ever. Stealing your money with suitcase. Always late | 1 |
Ryanair | Worst company ever. They consider you as animals and not human. Put you on the plane then let you wait for hours. It's never Because of them. Always other s fault… I never saw a company doing this. | 1 |
Turkish Airlines | Worst company ever. They no ethics at all and they tend to steel passengers money. They are really thieves and looking only to taking your money. Very bad customer service and worst airport. | 1 |
Ryanair | Worst company ever. They're cheap but incredibly scammy. No even when they offer free change flights because there's a global pandemic they mean you'll really be able to change your flights if something happens. Five days away from my trip and I can't change it anymore without paying close to 200 quid. Abusive T&Cs all the way down. I hope they go into bankruptcy with Covid19. | 1 |
Ryanair | Worst company ever. This "beautiful airlines" cancelled my flights and since 24th of March 2020 I did get refund. I sent hundreds of emails, called the customer service (of course on my own cost) but the Ryanair totally passive. No answer at all. I won't fly whit Ryanair anymore | 1 |
EasyJet | Worst company ever. Unpleasant and unprofessional staff, delays, extra fees to be paid for anything including small luggage's that are supposed to be "cabin-compliant". Easy jet has decided to invent its own format for luggage. That's purely scam. Avoid this company at all costs.Pire compagnie aérienne jamais essayée. Équipage au sol désagréable, et arnaque totale sur les paiements de surplus (easyJet à inventé son propre format de bagage autorisé pour faire payer les gens sur des bagages supposés être valables en cabine). Bref une arnaque totale.Mériterait un 0 mais c'est impossible. | 1 |
Ryanair | Worst company ever. We traveled with a family of 5, 3 kids 2 adults, and we didn't want to pay for seats. As it would have been more 100 euros to choose seats for 5 people. So seats were allocated randomly, and we ended up being all at different places, far away. Not very pleasant as our kids are 7, 8 and 10 years old. We asked the crew if they could help. They were defensive and unpleasant. If you have the possibility not to travel with this airline, I'd highly recommend you to do it. It's low cost and that's OK to have poor service when you buy low cost. However, making the effort to have a family being sit together and being pleasant and nice with clients is something even a low cost carrier should be doing. It's just common sense | 1 |
EasyJet | Worst company ever. Whole business model revolves around giving people a miserable start of their holiday with unforseen excessive baggage fees. Unfriendly people, unreasonable in discussions and late flights. | 1 |
EasyJet | Worst company ever. You cannot get to speak to a Senior Manager. You are blocked at Manager level who states you will get the same response. Easyjet seriously needs to look at it's customer relations. It explains a lot when you see that it is officially recorded on this site that the company has not responded to any negative feedback. | 1 |
Ryanair | Worst company ever.! Have never experienced so bad service, webpage, app and moral. Hope it will rot up and go bankrupt and there funder too. | 1 |
Ryanair | Worst company ever.!! They are Frauds tricked us to get our money and never refund us.I went personally at the airport with my husband to book our flights with Ryanair we showed them all of our documents and asked if we can travel with them in order to book our tickets, they assured us that we are fine and so we booked our tlights with return nearly 600€ all together for the next day, during this night we was trying to do online check in but the system was down this made us pay 200€ more at the airport for check in and lugage after they checked our documents again.. we passed border control and was waiting to board on plane when a lady came and told us we are not allowed to travel. They did it all on purpose to steal our money made us book our tickets and never fly. The same day accepted their fault (they didn't checked correctly our documents) and promised refund but after 7 months of contacting them, they refused refund with the excuse that is their right to refuse boarding without a refund when documents are not the proper ones | 1 |
Ryanair | Worst company ever...Worst customer service, do not flight with them at all.... | 1 |
Ryanair | Worst company ever.Airplane is not safe, clean, spaceYou pay for the worst service, the worst planes and the worsts travel. I'll never trave anymore with them.Let's hope that easyjet or whatever other company buy ryanair one day.EasyJet, Vueling and all others are 10 times better that this moneysucker | 1 |
Vueling | Worst company ever.I paid extra space seats and on the day staff members said we can't seat on the extra space seats as it's next to emergency exit. We had to seat in the economy seats, separately as well, and when I asked for refund, they said they don't have a record of us not seating in the economy seat even though I sent them the picture of the new tickets issued by them and refused to refund me for the extra fees I've paid. Absolutely ridiculous. Not having the record is their issue not my problem. I hope karma gets them. | 1 |
Ryanair | Worst company ever.I wanted to change my flight to a different date, the flight booked cost me £140, I need to change it because I have a medical appointment.The next day flight cost £40 and Ryanair told me that, on top of the £140 I already paid, I need to pay another £47 as admin fees. £187 for a £40 ticket.I don't care if Easyjet or others are more expensive, you are banned for life. No more Ryanair. | 1 |
Ryanair | Worst company ever.If i think about Ryanair i think about a company I HATE | 1 |
Ryanair | Worst company ever.It cancels flights with no reason and make you believe it's due to covid, it doesn't care at all about customers (nor employees). YOU SHOULD AVOID RYANAIR AS MUCH AS POSSIBLE. We all know that low price is attractive but in the end you will only suffer from travelling with ryanair... they have no respect for you, customers, nor than laws. It'd be better for everybody if this company just shut down (except for the employees even if they are certainly ashamed to work for ryanair). | 1 |
EasyJet | Worst company ever.My flight 4643 Paris-Glasgow on the 12th July got cancelled, only option 2 days later. A great way to destroy 2 days of your holidays. No information, contradictory messages all the way.We take the second flight, with a stop on Bristol because all direct flights were full and they cancel a flight but they don't plan an extra plane the day after to compensate, of course... More than 2h30 delay of the flight in Bristol, another day wasted in the airport... No messages, no information...Do not take easyJet for your holidays, or accept the BIG risk they represent.Worst customer service ever. (Although the staff is polite, at least! But useless ..) | 1 |
Iberia | Worst company ever.The customers service is terrible.I didn t receive my bagage since I arrived at destination 48H later.I have GPS TRACKER on it, the delivery service didn t move since 10H.They are no helping on the phone.They don t care of their customers. They not help.Terrible. | 1 |
Lufthansa | Worst company evernever book with them | 1 |
Ryanair | Worst company ever… their seat booking system is scum… 4 people family 2 were sat row 33 last and 12 year old in first row I was in the middle of the plane. There was no other seats availae so payed 28€ to move and sit with daughter - not even to mention that child shlould be offered a free seat with parent… in the plane I was told she can't seat row 1 because under 16.. FFS your system sat her there to squeeze 28€ for extra leg room… crew told me I agreed for terms of the reservation yeah right you are agreeing to them too by sitting children on the opposite side of the plane forcing parent paying to switch seats. | 1 |
Turkish Airlines | Worst company ever…. There's no word to describe it | 1 |
Ryanair | Worst company for you to travel or buy their ticket from third party. It is a scam company they will leak your money. They make it so difficult for you to do the Customer identification so you will pay £55 at the airport desk check-in. Don't travel with them! | 1 |
Iberia | Worst company i have ever had to deal with. Customer service is shocking. Over the last 24 hrs i have spoken to about 20 different agents, both Spanish and english spoken agents, been cut off multiple times, waited in total around 2 hours either for someone to answer or being put on hold. Charged 60€ for a refund within 2 hours of making a booking after being given incorrect information about adding animals to a flight. I have been lied to constantly and been told different things by different agents. I was told my daughter could have our two cats in two boxes by her feet in the cabin until i pressed the matter and she double checked with her supervisor who said obviously no! We already knew this to be the case. They made things up as they went along and didnt seem to have any training or understanding of the rules and logistics of the airline or procedures and protocols. I am appalled at the diabolical low level service from Iberia airlines and I will never fly with them again once this unavoidable flight is finished. | 1 |
EasyJet | Worst company in the entire world. Any words I have would not do it justice just how bad this company is. | 1 |
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